Technical support engineer jobs in Pueblo, CO

Veteran-Owned Firm Seeking a Network/System Administrator with TS/SCI for a role at Schriever Space Force Base (SFB) in Colorado Springs, CO. My name is Stephen Hrutka. I lead a Veteran-Owned management consulting firm in Washington, DC. We specialize in Technical and Cleared Recruiting for the Department of Defense (DoD), the Intelligence Community (IC), and other advanced defense agencies. At HRUCKUS, we support fellow Veteran-Owned businesses by helping them recruit for positions across organizations such as the VA, SBA, HHS, DARPA, and other leading-edge R&D-focused defense agencies. We seek to fill a Network/System Administrator position at Schriever Space Force Base (SFB) in Colorado Springs, CO. The ideal candidate must hold an active TS/SCI clearance and have 1-3 years of experience in System Administration or Network Administration. They should have working knowledge of Cisco networking and switching, virtualization technologies, LAN/WAN environments, and data backup solutions, including COMSEC integration. They must also meet DoD 8570.01-M requirements for an Information Assurance Technician Level I certification. If you're interested, I'll gladly provide more details about the role and discuss your qualifications further. Thanks, Stephen M Hrutka Principal Consultant HRUCKUS LLC Executive Summary: HRUCKUS seeks a Network/System Administrator for a role supporting the Department of the Air Force at Schriever Space Force Base (SFB) in Colorado Springs, CO. Position Description: The primary function of the Network/System Administrator will be to organize, install, and support government organization's computer systems, including local area networks (LANs), wide area networks (WANs), network segments, intranets, and other data communication systems. This will also include helping architect, design and analyze network models. It will require participation in decisions about buying future hardware or software to upgrade organization's infrastructure. This position might be called upon to provide technical support to computer users to help solve users' problems. This position will support activities within Special Access Programs (SAPs) supporting Department of Defense (DoD) agencies, such as HQ Air Force, Office of the Secretary of Defense (OSD) and Military Compartments efforts. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. Position Job Duties: Ability to operate under supervision Execute day to day management and operations of systems and networks Manage COTS & GOTS products to collect, display and remediate a variety of automated system security and system operations/performance functions and metrics Follow Operations and Maintenance (O&M) checklists to maintain the service (daily, weekly, monthly, yearly O&M checklists); build Tactics, Techniques and Processes (TTPs) and Standard Operating Processes (SOPs) associated with service checklists Operate monitoring tools/capabilities with the enterprise security information and event management (SIEM) and create/tailor complex event alarms/rules and summary reports Assist in analyzing technical risk, upon request, of emerging cybersecurity tools and processes Work as part of a security incident response team as needed Working technical competency in one or more of the following supported platforms: Microsoft Windows Server, Red Hat Enterprise Linux servers, MS Hyper-V/VMWare/ESx/Xen Hypervisors, Enterprise networking/firewalls/intrusion detection/prevention systems, forensic analysis/vulnerability assessment, Group Policy management and configuration, Scripting, BMC Footprints, WSUS, , Lumension, Bitlocker, SQL Server 2012, TomCat, IIS, Windows Server 2012r2/2016, Win 10, Red Hat 6.5, Microsoft Office Toolkits, SEIMs, Logrhythm, ACAS/Nessus/SCAP, mandatory/role-based access control concepts (e. g. SE Linux extensions to RHEL, PitBull, AppArmor, and Sentris) , video teleconferencing/VOIP, Oracle/MS SQL database security, and Apache/IIS Web server security Position Qualifications: 1-3 years related experience Thorough knowledge of Microsoft Windows desktop and server operating systems, Microsoft Exchange Server, and as needed RHEL operating systems administration and associated hardware Working knowledge of CISCO network and switching and virtualization technologies Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration Working knowledge of Risk Management Framework, Common Criteria, and System Security Policy as they relate to assessments and authorization Working knowledge and current relevant experience with PL2 network environments/systems Must be familiar with DoD policy as it applies to implementing and executing system and network administration. Education: Bachelor's degree or equivalent experience (4 years) Certifications: Must meet position and certification requirements outlined in DoD Directive 8570.01-M for Information Assurance Technician Level I within 6 months of the date of hire Security Clearance: Must possess current Top Secret/Special Compartmented Information (TS/SCI) eligibility Eligibility for access to Special Access Program Information Willingness to submit to a Counterintelligence polygraph Details: Job Title: Network/System Administrator I Location: Schriever SFB, CO Security Clearance Requirement: TS/SCI Assignment Type: Full-time Salary: Dependent on the candidate's experience, with a target range of up to $93,000.

Dexian has an immediate opportunity available for a Level II Desktop Technician for various services as a member of the desktop support / break-fix team with our premier aerospace customer. The Desktop Technician shall be responsible for: Providing maintenance of computing devices, associated peripherals, and approved software; and shall install and maintain hardware and software on those devices and associated peripherals. Installation of upgrades (memory, hard drives, etc.) and peripheral devices. Providing office support to coordinate and schedule new equipment installations. Monitoring and updating ServiceNow to ensure that all Service Level Agreements (SLAs) are met and make updates to ServiceNow asset records. Assisting in coordinating, scheduling, and performing relocations and re-installations of equipment. Performing periodic physical audits of end user computing devices to align with ServiceNow records (deployment location, storage location, and assignee information). JOB SPECIFIC REQUIREMENTS AND SKILLS: 6+ years' experience in supporting enterprise level PC's as an IT Desktop (Desk-Side) or Help Desk Technician Ability to support systems on both classified and unclassified networks. Familiarity with security requirements (ICD 503, DFARS, etc.) Ability to plan and prioritize their work assignments to meet deadlines/SLA's in a fast-paced environment without supervision Advanced understanding of: Active Directory (heavy account management). UNIX (account management, permissions, etc.). McAfee suite of security products (i.e., ENS, DLP, MDE). Hardware support experience (i.e., swapping hard drive, fan, motherboard). Troubleshooting HP systems. Maintaining/troubleshooting VoIP devices (i.e., Cisco Call Manager/Unity). Installing/supporting/troubleshooting Windows and Mac OS devices, MS Office, network connectivity issues, etc., and performing system (re)imaging using LANDesk or other imaging technologies. Data transfers using USMT. Inventory management, shipping and receiving, and asset management to include warehouse processes for shipping/receiving packages, asset tags, unboxing, return merchandise authorization (RMA) tracking. ServiceNow ticketing system. Preferred working knowledge of audio, video conferencing, or control equipment. Manufacturer certifications is a plus (Polycom, AMX, Crestron, etc.) This position requires an active Department of Defense security clearance at the TOP SECRET/ Sensitive Compartmented Information (SCI) level upon hire. Current Polygraph preferred or ability to obtain. U.S. citizens ONLY are eligible for a security clearance and this position. EDUCATION AND CERTIFICATIONS: Associate degree in IT / Computer Sciences, preferred. Current IAT Level-II Technical Certification or ability to obtain within 90 days of start date (CompTIA Security+ or equivalent). LOCATION: This is a full-time/onsite position at a facility in Colorado Springs, CO. COMPENSATION: Dexian reasonably expects to offer $37.00 to $47.00/hour for this position based on skills and experience. Benefits include generous time off, health, vision and dental insurance, matching 401k, etc. EMPLOYMENT QUALIFICATIONS: Submit/Pass a 10-year background check, criminal history, drug screening, and fingerprints. Valid driver's license/Real-ID with clean driver's history. Self-starter with extremely strong work ethic. Excellent time-management and multitasking skills. Exceptional attention to detail and high level of accuracy required. Demonstrated problem solving and people skills. Ability to research, resolve and complete tasks within pre-determined deadlines and schedules. Ability to process work quickly and accurately - dealing with interruptions, changing timelines and priorities on a regular basis. Excellent communication skills, both verbal and written, to articulate details in a professional manner. Must embrace technology to promote efficient operations. Strong command of Microsoft Office Suite including Outlook, Excel, and Word programs. Desired Skills and Experience Desktop support, Desktop technician, IT, PC, laptop, printer, mobile devices Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support. Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit ******************** Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

What You'll Do: • Serve as the first point of contact for users needing technical assistance • Handle support requests by phone or ticketing system • Troubleshoot issues involving software, hardware, networks, access, and user accounts • Identify recurring problems by reviewing historical data and system records • Escalate tickets to specialized teams when needed • Keep documentation, records, and databases up to date • Communicate clearly and professionally with users at various levels Minimum Qualifications (Mandatory): • AA Degree in a related field with at least 3 years of relevant experience OR High School diploma with 5 years of related experience and a valid certification • Must meet DoD 8140 IAT II compliance (Security+ CE qualifies) • Must be a U.S. Citizen • Must possess and maintain an active TS/SCI security clearance Preferred Skills & Background: • Strong communication and customer service abilities • Experience handling or supporting DoD-related equipment • Familiarity with Unix, Linux, or Solaris operating systems • Comfort working in high-visibility, fast-paced environments • Understanding of secure messaging systems or defense communication platforms

About the Team: The Global Meraki Escalations and Product Specialist Group is part of the Catalyst and Meraki CEAD (Customer Escalations Adoption and Deployment) Engineering organization. This group's primary responsibility is to handle Customer Escalations and triage Customer Facing Defects. They work closely with Meraki Support, Platform and Product Engineering and Product Management organizations to deliver top class Customer and Support Experience. As a People Leader within the Meraki Escalations Engineering organization, the desired candidate will: * Oversee the work of Escalation Engineers and Product Specialists within the Meraki Dashboard product domain. * Take accountability for driving customer escalations (Executive Escalations) through to resolution and closure. * Handle difficult conversations with customers and key stakeholders confidently and professionally during escalations. * Partner closely with regional and technology counterparts to deliver operational excellence for customers, partners, and internal teams. * Drive high-quality standards for Customer Found Defect (CFD) triage and issue scoping. * Monitor key performance indicators and quality measures for escalations and CFDs. * Collaborate cross-functionally with Development Engineering, Product Management, Sales, and Support teams with a strong closed-loop mindset. * Provide thought leadership on serviceability, support readiness, documentation, process, and training. * Guide and support team members in professional development, performance management, and career progression. * Communicate effectively to ensure the team remains informed of company, organization, and team priorities. * Lead and participate in team rituals including team meetings, 1:1 syncs, and group/product-specific sessions. * Maintain a positive outlook and leadership presence in a fast-paced, dynamic environment. * Advocate for AI and automation to enhance products, services, and operational efficiency. Required Experience/ Knowledge/ Skills: * 10+ years of overall experience in IT Services/ Engineering organizations with global presence, with 7+ years as a People Leader. * University Degree in IT or a related major. * Strong working knowledge of IT Networking products, backend infrastructure (Cloud & On-Prem) and their application towards delivering business outcomes. * Demonstrates a solid understanding of the Meraki Dashboard and product portfolio. Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: The starting salary range posted for this position is $128,100.00 to $168,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: * 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees * 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco * Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees * Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) * 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next * Additional paid time away may be requested to deal with critical or emergency issues for family members * Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: * .75% of incentive target for each 1% of revenue attainment up to 50% of quota; * 1.5% of incentive target for each 1% of attainment between 50% and 75%; * 1% of incentive target for each 1% of attainment between 75% and 100%; and * Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $158,200.00 - $241,700.00 Non-Metro New York state & Washington state: $140,600.00 - $241,800.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

The Help Desk Support Specialist provides technical assistance and support to end-users, ensuring efficient operation of hardware, software, and network systems for the agency. Responsible for diagnosing software and hardware problems, resolving issues related to operating systems, network connectivity, application usage, and maintaining detailed records of support requests. This position is onsite in the Colorado Springs, CO area. Chickasaw Nation Industries, Inc. serves as a holding company with multiple subsidiaries engaged in several lines of business (Technology, Infrastructure & Engineering, Health, Manufacturing, Public Safety, Consulting, and Transportation) for the federal government and commercial enterprises. A portion of our profits is used to support Chickasaw citizens. We are proud to support the economic development and long-term viability of the Chickasaw Nation and its people. CNI offers premium benefits eligible on the first day of hire to full time employees; (Medical - Dental - Vision), Company Life Insurance, Short-Term and Long-Term Disability Insurance, 401(K) Immediate Vesting, Professional Development Assistance, Legal Aid Assistance Program, Family Planning / Fertility Assistance, Personal Time Off, and Observance of Federal Holidays. As a federal contractor, CNI is a drug-free workplace and adheres to the Federal Controlled Substance Act. ESSENTIAL REQUIREMENTS * The ability to obtain, maintain and access classified information at the Secret level. * Must possess Security+ certification. KEY DUTIES AND RESPONSIBILITIES Essential Duties and responsibilities include the following. Other duties may be assigned. * Supports onboarding by validating network access. * Ensures all requirements are met by end user while in processing to allow for network access. * Provides direct, indirect, logical and physical support for all user's IT devices to include but not limited to: HD replacement, RAM upgrades, system convergence, troubleshooting, software updates, hardware update, and connectivity issues. * Troubleshoots devices when faults are encountered. * Documents all faults encountered and remediation of faults. * Monitors the local ticketing system continuously during hours of operation and complete/close-out the tickets within the system. * Monitors the helpdesk phones during business hours and submit tickets on the behalf of the caller. * Issues IT equipment to user groups and train the groups on proper usage. * Patches and keeps machines updated with the most up-to-date patches. EDUCATION AND EXPERIENCE High school diploma or general education degree (GED) and a minimum of one to two (1-2) years relevant experience and/or training, or equivalent combination of education/experience. PHYSICAL DEMANDS Work is primarily performed in an office environment. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computer, and/or controls. Required to speak and hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Exposed to general office noise with computers printers and light traffic. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. EOE including Disability/Vet The estimated pay range for this role is $21 to $27, with the final offer contingent on location, skillset, and experience. CNI offers a comprehensive benefits package that includes: * Medical * Dental * Vision * 401(k) * Family Planning/Fertility Assistance * STD/LTD/Basic Life/AD&D * Legal-Aid Program * Employee Assistance Program (EAP) * Paid Time Off (PTO) - (11) Federal Holidays * Training and Development Opportunities Your application submission will be considered for all potential employment opportunities with Chickasaw Nation Industries (CNI).

The Level 3 Technical Support Engineer serves as a senior escalation point for customers and partners experiencing complex issues with JBOD (Just a Bunch of Disks), JBOF (Just a Bunch of Flash), and related storage solutions. This role provides advanced troubleshooting, drives cases to resolution, and ensures the highest level of customer satisfaction through expert technical support delivered via phone, email, and remote sessions. ESSENTIAL DUTIES AND RESPONSIBILITIES * Provide exceptional Level 3 technical support to customers and partners for JBOD/JBOF and enterprise storage systems via phone, email, and Sales Force Ticket system communication. * Guide customers through step-by-step troubleshooting procedures to resolve technical issues efficiently. * Create, manage, and resolve Level 3 support cases, ensuring timely resolution within specified SLAs. * Document customer interactions and technical issues. * Diagnose and resolve complex hardware and software issues, including RAID, storage interfaces, and connectivity problems. * Escalate unresolved issues to engineering teams, collaborating to determine root causes and implement solutions. * Perform deep technical troubleshooting, issue duplication, bug filing, and confirmation of problem resolution. * Deliver product support training to internal and external teams. * Author and maintain knowledgebase articles based on resolved cases and customer interactions. * Educate customers on best practices for storage system setup, maintenance, and performance optimization. * Participate in on-call support rotations, including evenings, weekends, and holidays as needed. * Attend meetings, trainings, and occasional customer site visits as required. Qualifications REQUIRED * Bachelor's degree in a related field OR 7 years of experience in Level 3 technical support or escalation roles. * 6+ years in an Level 3 technical support role or equivalent experience. * Exceptional customer service and communication skills, with the ability to explain complex technical concepts to all levels of users. * Experience providing Level 3 support in at least three of the following enterprise environments: Storage, Operating Systems, High Performance Computing, Data Center, Virtual Desktop, Tiered Storage/Compute, Hyperscale, or Flash-based Storage. * Familiarity with JBOD/JBOF architectures, SAS/SATA/NVMe interfaces, and RAID configurations. * Experience with remote desktop tools and help desk software. * Expert-level knowledge of operating systems (Linux, Solaris, Mac OS X, VMware ESX, Windows Server). * Working knowledge of data storage/networking concepts, including RAID, SAN, SCSI Enclosure Services, and storage interfaces. * Understanding of server performance metrics, debugging tools, and support environments. * Experience with MS SQL, PostgreSQL, and MySQL databases. SKILLS * Strong problem-solving and analytical skills. * Proven troubleshooting skills in customer-facing environments. * Strong desire and ability to learn new products and technologies. Preferred Qualifications * Experience with NAND Flash storage, RAID controllers, and storage server products. * Deep understanding of clustering, erasure coding, and data protection techniques. * Professional certifications such as VMware VCP, MCSA, Brocade Product Expert, SNIA, Juniper, Solaris, or Red Hat Certified Engineer. Additional Information All your information will be kept confidential according to EEO guidelines. Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person's gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person's assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal" poster. Our pay transparency policy is available here. Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution. Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. Based on our experience, we anticipate that the application deadline will be 01/06/2026 (3 months from posting), although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline, we will update this posting with a new anticipated application deadline. Notice To Candidates: Please be aware that Western Digital and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to Western Digital Ethics Helpline or email ******************. Compensation & Benefits Details * An employee's pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs. * The salary range is what we believe to be the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York. This range may be modified in the future. * If your position is non-exempt, you are eligible for overtime pay pursuant to company policy and applicable laws. You may also be eligible for shift differential pay, depending on the shift to which you are assigned. * You will be eligible to be considered for bonuses under either Western Digital's Short Term Incentive Plan ("STI Plan") or the Sales Incentive Plan ("SIP") which provides incentive awards based on Company and individual performance, depending on your role and your performance. You may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan. Please note that not all roles are eligible to participate in the LTI program, and not all roles are eligible for equity under the LTI plan. RSU awards are also available to eligible new hires, subject to Western Digital's Standard Terms and Conditions for Restricted Stock Unit Awards. * We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Applause Program; employee stock purchase plan; and the Western Digital Savings 401(k) Plan. * Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Notice To Candidates: Please be aware that Western Digital and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to Western Digital Ethics Helpline or email ******************.

Full-time Description The Help Desk Technician will serve as the first point of contact for customers to provide technical assistance with computer systems. Must answer queries on basic technical issues and offer advice to solve them. Respond to end-user phone, email, or chat requests for support. The Technician will perform remote analysis through diagnostic techniques and determine the best solution based on details provided by customers. The Technician will ensure quality service by following-up with customers to update them on status and resolution of their issues Requirements ESSENTIAL JOB FUNCTION/COMPETENCIES Responsibilities include but are not limited to: Utilizes product information or solution database to research, analyze, and deliver solutions. Advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Documents incidents using help desk systems or tools. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. Fulfills all service level standards for response time and quality. Record events and problems and their resolution in logs. Pass on any feedback or suggestions by customers to the appropriate internal team. Identify and suggest possible improvements on procedures. Performs other position related duties as assigned. Employees shall adhere to high standards of ethical conduct and will comply with and assist in complying with all applicable laws and regulations. This will include and not be limited to following the Solaris Health Code of Conduct and all Solaris Health and Affiliated Practice policies and procedures; maintaining the confidentiality of patients' protected health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA); immediately reporting any suspected concerns and/or violations to a supervisor and/or the Compliance Department; and the timely completion the Annual Compliance Training. CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS Microsoft certifications preferred. KNOWLEDGE | SKILLS | ABILITIES Tech savvy with working knowledge of office automation products, databases and remote control. Good understanding of computer systems, mobile devices and other tech products. Ability to diagnose and resolve basic technical issues. Excellent communication skills. Customer-oriented with ability to remain calm in difficult situations. Complies with HIPAA regulations for patient confidentiality. Knowledge in healthcare systems operations such as EMR. EDUCATION REQUIREMENTS High school diploma or equivalent required. BS in Computer Science or relevant field preferred. EXPERIENCE REQUIREMENTS 1 year Help Desk experience preferred. Windows experience preferred. REQUIRED TRAVEL N/A PHYSICAL DEMANDS Carrying Weight Frequency 1-25 lbs. Frequent from 34% to 66% 26-50 lbs. Occasionally from 2% to 33% Pushing/Pulling Frequency 1-25 lbs. Seldom, up to 2% 100 + lbs. Seldom, up to 2% Lifting - Height, Weight Frequency Floor to Chest, 1 -25 lbs. Occasional: from 2% to 33% Floor to Chest, 26-50 lbs. Seldom: up to 2% Floor to Waist, 1-25 lbs. Occasional: from 2% to 33% Floor to Waist, 26-50 lbs. Seldom: up to 2%

ANB Bank has financial strength embodied in $3 billion in assets and is a true community bank with an unwavering commitment to excellence. The bank helps each of its communities prosper through investment, sponsorship, philanthropy, and employee volunteerism. It is a passion ANB has for banking that makes a difference. ANB Bank hires individuals who provide excellent customer service and build meaningful relationships with our customers and within our communities. ANB is committed to rewarding our team members who strengthen our company and culture. ANB offers competitive compensation and a comprehensive benefits package for this position. Hiring Pay Range: $23.00 - $28.50 per hour * The hiring pay range for this position is commensurate with the level of relevant experience and education. Health & Wellness Benefits (Subject to Eligibility Requirements) * Minimum 4 Weeks of Paid Time Off (PTO) * 11 Paid Holidays * Medical, Dental, and Vision Insurance * Health Savings (HSA), Flexible Spending (FSA), and dependent care spending accounts * Company provided Live, AD&D, and Disability Insurance with supplementation options * 401(k) plan with discretionary company match and profit sharing * Discretionary annual bonus and employee referral incentives * Employee Assistance Program (EAP) * Tuition Reimbursement Program * Spanish Communication Assistant Program Incentive * Employee Banking Products Summary * Responsible for installing, configuring, and setting up Personal Computers and other network associated hardware (printers, docking stations, etc.). Responsible for software installation and configuration on desktop client workstations. Responsible for responding in a timely, professional and courteous manner to technical customer service issues. Responsible for troubleshooting computer hardware, software, and peripherals/component issues. Responsible for answering phone calls and responding to emails and voicemails from customers regarding technical issues in a timely, professional and courteous manner. Responsible for documenting technical solutions to share knowledge with team members. Essential Duties and Responsibilities * Excellent customer service and people skills. * Ability to multitask and manage multiple priorities. * Troubleshoot Personal Computer hardware, software, and peripheral issues using all available resources to resolve issue for customers in the most efficient manner. * Identify network problems or application issues and escalate to appropriate resources in a timely, professional manner. * Ability to document technical solutions in a clear, concise and accurate manner. * Ability to work extended hours as required and overtime as required. * Valid driver's license and ability to drive a licensed vehicle. * Travel to branch locations as required. * Ability to work on call duty 24x7 on rotating schedule with other staff. * Handle incoming calls in a tiered call center manner. * Address tickets from users. * Decommission PCs and Printers. * Image and prepare PCs for users. * Physically move equipment as required. * Maintains a current knowledge and consistent compliance with Bank Secrecy Act (BSA) requirements, as well as knowledge and consistent compliance with other banking regulations and Bank policies and procedures related to the position. * Delivers quality of service as defined by department standards. * Maintains confidentiality as defined by department standards. * Supports the company's Mission, Vision, and Values. * Other duties may be assigned. Education and/or Experience * 5+ years IT experience or equivalent education preferred. * 5+ years of customer services experience preferred. * Advanced knowledge of computer troubleshooting required. * Advanced knowledge of network troubleshooting required. Work Schedule: Monday - Friday, 8:00am - 5:00pm Equal Opportunity Employer / Affirmative Action / Minorities / Female / Disability / Veteran ANB Bank is committed to providing Equal Opportunity in Employment. The Bank is continually trying to improve recruitment, employment, development, and promotional opportunities for its employees. Our selection decisions are based on job-related factors and not on the basis of age, race, sex, color, religion, national origin, disability, sexual orientation, veteran status, pregnancy, marital status, genetic information, gender identity, or any other status protected by federal, state, or local law. ANB Bank complies with the Equal Pay for Equal Work Act. ANB Bank requests that Applicant not disclose its wage history to ANB Bank. If ANB Bank for any reason comes into possession of Applicant's wage rate history, ANB Bank will not rely on it in determining a wage rate. ANB Bank requests that Applicant not provide information on age, date of birth, or graduation date from any academic institution, including on resumes. Anticipated Date of Application Window Closure: 10/23/2025 (or until filled)

Job Description The Secret Server Administrator will perform a variety of functions supporting multiple Secret Server Deployments. Responsibilities include: tools deployment and configuration; supporting day-to-day operations; system health and status checks, identifying capacity, performance, reliability issues, and escalation for resolution; applying patches and configuration changes according to provided direction. Requirements Must have experience with Delinea Secret Server administration [ formerly Thycotic] Must possess an Active TS/SCI Clearance; willingness to obtain a CI Poly Must meet the DoD 8570 compliance with Information Assurance Technical (IAT) Level II certification. Bachelor's degree in a technical discipline from an accredited college or university is required. Four (4) years of additional SA experience may be substituted for a bachelor's degree. 10+ years of experience as a SA in programs and contracts of similar scope, type, and complexity is required. Windows Server Administration and experience with Windows Active Directory. Benefits Essential Network Security (ENS) Solutions, LLC is a service-disabled veteran owned, highly regarded IT consulting and management firm. ENS consults for the Department of Defense (DoD) and Intelligence Community (IC) providing innovative solutions in the core competency area of Identity, Credential and Access Management (ICAM), Software Development, Cyber and Network Security, System Engineering, Program/Project Management, IT support, Solutions, and Services that yield enduring results. Our strong technical and management experts have been able to maintain a standard of excellence in their relationships while delivering innovative, scalable and collaborative infrastructure to our clients. Why ENS? Free Platinum-Level Medical/Dental/Vision coverage, 100% paid for by ENS 401k Contribution from Day 1 PTO + 11 Paid Federal Holidays Long & Short Term Disability Insurance Group Term Life Insurance Tuition, Certification & Professional Development Assistance Workers' Compensation Relocation Assistance

The Web Support Technician fields all web support calls, documents all issues, and reviews all websites for accuracy and functionality. This involves researching, analyzing, resolving, and responding to intermediate-to-complex problems via telephone, e-mail, and callbacks. This position has frequent contact with end-users and Managers from all internal Departments; also may have contact with third-party software, network and hardware vendors, resellers, or distributors. Essential Duties and Responsibilities: Initial point of contact for all web and CRM related support phone calls into IT department. Log workorder's and ensure timely follow-up of projects before and after completion. Actively review all Phil Long websites for functionality and accuracy. o Ensure Inventory Specials are posted and accurate. o Monitor inventory pictures and pricing accuracy. o Ensure all links are functional and routed properly. o Ensure all advertising is compliant and current. o Test lead forms and phone numbers including 3rd Party sources o Ensure sites render and function properly on all web enabled devices (e.g. iPhone, Android, Tablets, PC, Mac) Work with 3rd party hosting and application providers to install, remove, and troubleshoot web related products. Proactively test all lead providers, including phone, for all Phil Long and partner sites (e.g. Autotrader.com, Cars.com). Ensure leads are received and processed within the CRM, and manage auto-response emails and templates. Additional Responsibilities: Provide administrative support to CTO, IT Director, and staff. Proactively research most effective and professional web methods and designs with regard to dealership and affiliate sites. Assist IT Support Desk. respond to common inquiries or complaints from customers, management and partners. Qualifications Qualifications include: 2-year degree in computer related field preferred. Needs 2 years customer support experience in IT help desk environment. Understanding of Automobile Dealership operations and procedures a plus Strong listening skills with ability to empathize, focusing on customer service; exceptional oral and written communication skills with all levels of customer, peers and managers via documentation, telephone and email. Ability to respond to common inquiries or complaints from customers, management and partners. Additional Information All your information will be kept confidential according to EEO guidelines.

The Technology Support Specialist provides professional, customer-focused, Tier I and Tier II technical support to City staff through on-site, remote, and telephone assistance. Responsibilities include diagnosing and resolving end-user hardware and software issues, maintaining and configuring endpoint devices, supporting audiovisual systems, performing user account administration, and ensuring accurate documentation of work performed. As specialists progress through Levels I-IV, assignments become increasingly advanced, requiring refined troubleshooting skills, deeper technical knowledge, expanded project participation, and elevated responsibilities related to training, documentation, and system administration. Duties and Responsibilities Provides Tier I and Tier II technical support for computer systems, mobile devices, telecommunications, peripherals, and software applications. Troubleshoots and resolves user issues related to hardware, software, connectivity, authentication, printing, and system access. Builds, configures, deploys, and maintains endpoint systems using standardized imaging processes. Performs onboarding and offboarding tasks including account creation, deactivation, and permission adjustments. Maintains accurate records of devices, assignments, and inventory details. Documents work and resolutions within the helpdesk ticketing system. Provides user assistance, general training, and communication related to technology usage and best practices. Maintains and updates departmental records, forms, and management systems. Supports audiovisual technologies in conference rooms, meeting spaces, and public meetings. Provides technology support for scheduled public meetings and City events. Participates in the department's stand-by/on-call after-hours rotation. Assists with periodic user access reviews and permission audits (Levels III-IV). Designs and maintains training materials, SOPs, and documentation for end-user technologies (Levels III-IV). Performs advanced troubleshooting of systems, peripherals, applications, and user environments (Levels III-IV). Establishes and maintains effective working relationships with staff, vendors, and external partners. Performs other duties and special projects as assigned. Supervisor Duties This position has no supervisory responsibilities at any level. Work Environment Work is primarily performed in an office environment with moderate noise levels, with occasional work in server rooms, network closets, and public meeting areas. The role requires regular standing, walking, bending, and lifting of equipment, as well as frequent use of computers and electronic devices. After-hours support may be required during emergencies or maintenance windows. Reasonable accommodations may be provided in accordance with ADA guidelines. Requirements Qualifications Technology Support Specialist I - Entry Level High school diploma or equivalent is REQUIRED. Specialized courses or training equivalent to one year of college is desired. Six (6) months of customer service or related experience is highly valued. Valid Colorado driver's license within 90 days of hire is REQUIRED. Knowledge of PC hardware and components is highly valued. Basic knowledge of Ethernet, TCP/IP, and Windows domain networking is highly valued. Familiarity with Microsoft Windows, Microsoft Office Suite, and web browsers is highly valued. Ability to obtain ICS 100 & 700 within 12 months of hire is REQUIRED. Technology Support Specialist II - Intermediate Level High school diploma or equivalent is REQUIRED. Associate degree in Information Technology, Computer Systems, or related field is desired. Specialized courses/training equivalent to two (2) years of college is desired. Minimum one (1) year relevant experience REQUIRED A+, Network+, Security+, or equivalent Microsoft certification is desired. Valid Colorado driver's license within 90 days of hire is REQUIRED. Knowledge of PC hardware and components is highly valued. Knowledge of Ethernet, TCP/IP, and Windows domain networking is highly valued. Knowledge of Microsoft Windows, Microsoft Office Suite, and web browsers is highly valued. Ability to obtain ICS 100 & 700 within 12 months of hire is REQUIRED. Technology Support Specialist III - Advanced Level High school diploma or equivalent is REQUIRED. Bachelor's degree in Information Technology, Computer Systems, or a closely related field is desired. Specialized courses/training equivalent to four (4) years of college is desired. Minimum two (2) years relevant experience REQUIRED A+, Network+, Security+, or equivalent Microsoft certification is desired. Valid Colorado driver's license within 90 days of hire is REQUIRED. Advanced knowledge of PC hardware, components, and troubleshooting is highly valued. Knowledge of Ethernet, TCP/IP, and Windows domain networking is highly valued. Knowledge of Microsoft Windows, Microsoft Office Suite, and web browsers is highly valued. Ability to obtain ICS 100 & 700 within 12 months of hire is REQUIRED. Technology Support Specialist IV - Senior / Expert Level High school diploma or equivalent is REQUIRED. Bachelor's degree in Information Technology, Computer Systems, or closely related field is highly valued. Minimum of four (4) years of relevant employment in IT support is REQUIRED. Two certifications such as A+, Network+, Security+, or equivalent Microsoft certifications are highly valued. Valid Colorado driver's license within 90 days of hire is REQUIRED. Advanced knowledge of PC hardware, components, user account management, and troubleshooting is highly valued. Knowledge of Ethernet, TCP/IP, and Windows domain networking is highly valued. Knowledge of Microsoft Windows, Microsoft Office Suite, and web browsers is highly valued. Ability to obtain ICS 100 & 700 within 12 months of hire is REQUIRED. Required Capabilities Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. To perform the essential job functions and to ensure the safety of themselves, their coworkers, and the public, employees must have the ability to regulate attention; to plan; to understand, remember, and apply information; to effectively interact with others; to concentrate and maintain pace; and to adapt or regulate one's behavior. Ability to proficiently read, speak, and understand English. Proficiency in non-English languages is highly valued. Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs. Demonstrated strong verbal and written communication skills, analytical skills, statistical and mathematical abilities and interpersonal skills. Ability to read and interpret documents such as safety rules, operating maintenance instructions and procedure manuals. Ability to write complex reports and distill information for many audiences. This position requires close, distance and peripheral vision. Ability to hear an average conversational voice in a quiet room, using one or both ears, at a distance of six (6) feet. Ability to hear sounds and signals indicating work and safety necessities. This position requires standing, walking and sitting for periods of time. Utilization of hands and fingers to operate office computer keyboard and equipment required. Must be able to reach with hands and arms, and stoop, kneel or crouch if needed. Must be able to lift up to fifty (50) pounds as needed and frequently lift up to twenty-five (25) pounds. This position requires effective proficiency in the use of computer software and applications, office equipment, and professional telephone use. The ability to adequately type quickly with few to no errors is also very important. This position will often require multi-tasking in the use of computer, phone, and office equipment while interacting with clients. Candidates for this position may be required to take and pass technology proficiency assessments prior to employment. Salary Description $18.76 - $36.72 depending on qualifications

Ignite is an ISO 9001:2015 and CMMI Services Level 3 certified, Service-Disabled Veteran-Owned Small Business (SDVOSB), headquartered in Huntsville, AL. By design, Ignite is a provider of professional services to customers in educational, federal, and commercial industries and in every action seeks to be the preeminent provider within this business space. Ignite upholds our values of competency, collaboration, innovation, reliability, and results through everything we do. Ignite is currently seeking a driven, detail-oriented Model Based Systems Engineer to join our team in Colorado Springs, CO. In this role you will provide senior technical and advisory assistance to the Director of Modeling and Simulation (M&S) Enterprise Engineering, who is responsible for chairing design reviews, establishing architecture and design standards, managing Enterprise Integrated Product Teams (IPTs), and synchronizing M&S across the Agency. Job Requirements Responsibilities include, but are not limited to: * Performs and leads systems engineering duties to elicit stakeholder requirements and mission needs * Defines requirements, performs functional analysis using Model-based Systems Engineering techniques and tools * Drafts and reviews technical documents and supports technical reviews * Facilitates M&S and digital engineering transformation initiatives, and represent Enterprise Engineering in agency tiger teams and working groups Required Qualifications * Master's degree in STEM field and 12+ years of related professional experience * Active Secret clearance * Experience leading MBSE activities and projects for complex systems, preferably DoD Weapon Systems * Extensive experience with Model-Based Systems Engineering (MBSE) and Systems Modeling Language (SysML) * Experience with languages used for architecture modeling (i.e. DoD Architecture Framework and (Unified Architecture Framework (UAF)) * Mastery of MBSE tools, such as IBM Rhapsody and Cameo, and integrated requirements tools, such as DOORs NG * Ability to effectively communicate complex ideas to non-technical and non-MBSE trained people * Experience following MBSE processes, such as IBM Harmony Desired Qualifications * Doctorate in applicable field is a plus * MBSE certifications and training (i.e. OMG, INCOSE, etc.) * Ballistic Missile Defense System (MDS) domain experience working in the Missile Defense Agency (MDA) * Experience with definition, design, development, verification and validation, and analysis of MDS M&S (ground test and constructive or distributed virtual simulation of the MDS and its elements and components) * Experience with analysis, test, and systems engineering of M&S for one or more elements of the MDS (i.e. Patriot, THAAD, GMD, Sensors, or C2) * Exposure to MDA test events and activities supported by M&S products and services * Ability to work with a diverse team of engineers (geographically diverse) of different perspectives, skill sets and backgrounds * Energetic, motivated, self-starting Security Clearance Requirements: Must have an active Secret Security Clearance Education Requirements: * Master's Degree in STEM Discipline Other Requirements: Must be a US citizen and be able to hold an active Security Clearance at the Secret Level. Salary Range: $110k - $130k We are equal opportunity/affirmative action employers, committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status, or any other protected characteristic under state or local law. Accommodation Request: If you are a qualified individual with a disability or are a disabled veteran and are unable or limited in your ability to use or access our Careers sites as a result of your disability, you have the right to receive assistance in completing the application process. Please send your request to **********************

Auria is seeking an experienced System Engineer (SE) - All Experience Levels to support the Sentinel program (formerly called the Ground Based Strategic Deterrent - GBSD). This position is located onsite in Colorado Springs, CO. The candidate has a unique opportunity to join a true development team and contribute to the engineering design of our nation's next-generation Intercontinental Ballistic Missile (ICBM) system. Auria supports the Air Force's sustainment, development, production and deployment of software, hardware, and system modifications for the ICBM Ground and Airborne Launch Control Systems. Job Description As a System Engineer (SE) you will be assigned to an Agile Scrum Team supporting the Command and Control (C2) Software (C2SW) Team within the Command & Launch (C&L) segment of the Sentinel program. You will be responsible for supporting the C2SW system engineering activities associated with capability buildup for the Sentinel Flight Test Campaign. You will support a team of engineers to define, develop, decompose, analyze, verify, and validate architectures and requirements. In this role, you will be supporting program leadership and the customer to define and maintain the C&L technical baseline. You will support the program through SE artifact maturity and milestones. You will utilize Model-Based Systems Engineering (MBSE) principles to model various architectures, processes, tools, and activities that span the entire program. Responsibilities As a System Engineer, you will be a pivotal member of the C2SW team. This position requires an engineer who is accountable to the team, customer, program management, and program leadership. Responsibilities will include: Technical Contributions: Support the C2 technical software requirements baseline, ensuring alignment with program goals and objectives. Teaming and Collaboration: Support fellow C2SW team members in agile software and hardware requirements development, fostering growth in critical program efforts. Execution: Support technical execution in support of major program events, collaborating within and across the program portfolio. Systems Challenges: Support focus on resolving high-level systems challenges, ensuring the execution of the overall technical plan within the Integrated Master Schedule (IMS). Strategic Initiatives: Support strategic initiatives on tools, processes, and cross-segment technical reviews, driving technical rigor into technical interchange meetings. Perform requirements analysis, review and document source data for requirements, generate requirements verification, and work with suppliers and internal teams to ensure products designed meet requirements. Interface with subject matter experts, analysts, architects, designers, system engineers and specialty engineers to capture Sentinel Node structure and behavior across SysML/UML modeling languages. Apply the principles of engineering to design components and systems using applicable standards and specifications. Help develop technical content for presentations to internal and external stakeholders. Maintain design documentation and follow configuration management requirements. Support development of MBSE strategy and MBSE implementation. Support requirement decomposition, derivation, and traceability. Minimum Qualifications Bachelor's Degree in an Engineering, Science, Information Systems, or related STEM discipline. Minimum 1 year of experience with requirements management/analysis/allocations and MBSE practices, languages or tools such as Cameo, Rhapsody, or MagicDRAW. (0 years of experience required with a Master's or Doctoral degree). Must be a US citizen with an active DoD Secret clearance, with an investigation date within scope (6 years). TS/SCI is preferred. Must be able to obtain and maintain Special Access Program (SAP) eligibility within a reasonable timeframe, as determined by the organization, to meet program needs. Preferred Qualifications: Experience with requirements management tools such as Dynamic Object-Oriented Requirements System (DOORS). Experience modeling with Cameo Enterprise Architecture, MagicDraw (No Magic, Inc.) or other architecture modeling tools. Experience in SysML, UML, or UDPM modeling languages. Experience with the DoDAF, UAF, or other modeling frameworks. Experience with Atlassian tools (JIRA/Confluence). Experience with Agile methodologies. Experience with safety critical and nuclear critical software development (DO-178C, AFMAN 91-119, DO-330, etc.) Experience with complex system development on large programs PAY TRANSPARENCY: The salary offered will be based on the selected candidate's qualifications - skills, education & experience - and the position level. $70,000 - $175,000 The above salary range represents a general guideline for System Engineers with a wide range of experience. Auria considers a number of factors when determining salary offers such as the scope and responsibilities of the position, along with the candidate's experience, education, skills, and current market conditions. APPLICATION DEADLINE: The deadline to apply to this role is December 27, 2025. THE AURIA TEAM: Auria is a provider of solutions and software in support of complex Space, National Security, and Cyber missions of federal, international, and commercial customers. Headquartered in Colorado Springs, CO our success is built on the excellence of diverse teams advancing innovative systems and operational software to strengthen our customers' missions. With a distinguished track record and a spirit of relentless pursuit, and R&D, we set the pace for progress and execute every mission with the utmost precision. As a full-time Auria employee, here are some of the many benefits to enjoy: Generous PTO package with yearly tenure increases Flex time provides you with the flexibility needed 11 Company-Paid Holidays & Float days per year Up to 4% match on 401(k) employee contributions, employer and employee contributions immediately vested Up to $5,250 per year on Education and Training Assistance Low-cost medical plans that include company-sponsored HSA No-cost life insurance Employee Assistance Program (EAP) And much more! Auria is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, marital status, national origin, age, veteran status, disability, or any other protected class.

Infinity's niche in the aerospace and defense industry is specialized solutions that help bridge the gap between space and ground. This is no small task, and we owe our success to our team who help us fulfill our mission; to match people with their legacies for betterment of the world. There is always a place at Infinity for a motivated, capable individual seeking a career to better the world. We prioritize supporting our team through exceptional benefits, work-life balance, and structured career development. At Infinity, WE ARE MORE - now, come be more with us! Job Summary: We are seeking a Model-Based Systems Engineer (MBSE) to join our team in a contingent capacity, supporting the development and integration of complex systems using digital engineering methodologies. The ideal candidate will contribute to the definition, analysis, and validation of systems architecture and requirements using industry-standard MBSE tools and practices. This role will be key in helping our team transition from traditional systems engineering to model-based approaches. *This position is contingent* Primary Responsibilities: Develop, maintain, and analyze system models using MBSE tools (e.g., Cameo Systems Modeler, MagicDraw, CAD). Translate stakeholder requirements into system models, ensuring traceability from high-level requirements to design and implementation. Collaborate with cross-functional teams (software, hardware, integration) to ensure system-level consistency and alignment. Support model-based reviews, technical documentation, and system validation efforts. Define and document interfaces, system behavior, and architectural views using SysML. Contribute to the development and application of digital engineering standards, methodologies, and toolsets. Assist in transitioning legacy documentation into MBSE frameworks. Qualifications: Education: Bachelor's degree in Systems Engineering, Electrical Engineering, Mechanical Engineering, Computer Science, or a related technical field preferred; A combination of education and related experience may be considered in lieu of a degree. Experience: 3+ years of experience in systems engineering, with at least 2 years in model-based systems engineering (MBSE). Clearance Requirement: Secret Required Skills: 3+ years of experience in systems engineering, with at least 2 years in model-based systems engineering (MBSE). Proficiency in MBSE tools such as Cameo, MagicDraw, or Rhapsody. Experience using SysML Versions 1 and 2 to develop system architecture, perform functional decomposition, and support model-based systems engineering (MBSE) practices Strong understanding of SysML and system lifecycle processes (requirements, architecture, design, verification). Experience working in an Agile or iterative development environment. Strong communication and collaboration skills. Preferred Skills: INCOSE Systems Engineering Professional (ASEP/CSEP) certification. Experience supporting DoD, aerospace, or defense programs. Familiarity with DoDAF, MODAF, or UPDM modeling frameworks. Knowledge of scripting or automation within modeling tools (e.g., using JavaScript, MATLAB, or Python). Experience integrating MBSE models with other digital engineering tools (e.g., simulation environments, requirements management systems). Work Environment/Physical Requirements: Ability to work at a desk and operate a computer for extended periods. Some travel may be necessary to support system installations or meet with stakeholders. Work Schedule: This is a full-time position, typically working 40 hours per week. Overtime may be required depending on operational needs. Infinity Benefits: Great Company Culture. Infinity firmly believes that our success is due to the happiness and personal satisfaction of our employees. Health Benefits. 100% Company Paid monthly Medical and Dental premiums for you AND your family. Prepare for the Future. 401(k) company contribution, with free professional financial planning advisors Rest and Relaxation. Three weeks' Vacation - and we offer an annual company reward trip after one year of employment. Health and Wellness. We offer 48 hours of sick leave, in addition to your Vacation, as well as Flex-Spending options (Medical and Dependent Care) Work that Stays at Work. Genuine work/life balance and flexibility. We know our employees have lives outside of work and we support you in living them! Education and Professional Training Reimbursement. We support our employees career aspirations and growth through our Education Reimbursement Program! Profit Sharing Plan. Infinity's success is due to our employees which is why all eligible employees receive an annual payout based on our Profit-Sharing Plan. U.S. Citizenship is required. EOE including disability/vet To learn more about our company and benefits, please visit: Infinity Careers Anticipated Close Date: 12/31/2025

About Us When you work at Chugach Government Solutions (CGS), you join a proud legacy of supporting missions while sustaining culture. The federal division of Chugach Alaska Corporation, CGS has been supporting critical missions as a government contractor for over 25 years. Our focus is to support facility maintenance, IT/technical services, construction and education. We are proud to have built, and continue to foster, an incredibly talented team spanning across the globe in hundreds of different fields - each team member proud to serve our country with first-class business services, while also making a difference for our Chugach shareholders. At CGS, empowering employees is a part of our core, and that focus is one of the ways we build and foster high-performing teams. We empower our employees through competitive compensation and benefits package, professional growth opportunities, truthful communication, and more! If you are looking for an opportunity to serve something bigger than yourself; if you want your day job to be one that creates meaningful value; if you are looking for an environment that highly values employees and respects individual differences - then Chugach Government Solutions may be the right fit for you! Job Overview Electrical/Electronic Engineer will design, develop, test, and supervise the manufacturing of electrical and electronics equipment, including broadcast and communications systems, electric motors, machinery controls, lighting and wiring in buildings, automobiles aircraft, radar and navigation systems and transmission devices used by electric utilities. EE's work closely with computers and specialize in different areas such as power generation, transmission, distribution, communications, and electrical equipment manufacturing. EE's design new products, write performance requirements and develop maintenance schedules. They also test equipment, solve operating problems, and estimate the time and cost of engineering projects. Salary Range: $80,000-$130,000 Work Model: Onsite/In-Office Responsibilities Essential Duties & Job Functions: Working with NIWC Pacific Engineer, Systems III, will provide engineering & support services for various C2 facilities throughout the period of performance. Services required include AV design and installation of space operations centers fusing mission systems and ops center workstations in a manner that provides quick mission assessment and decisional information to adequately affect kill chain decisions. * Integration support services Configure equipment to provide integrated system. * Provide programming support for audiovisual system controllers. * Identify any materials incidental to the integration task not provided. * Complete system tests in accordance with established test plan to ensure total operation and functional. * Compatibility with interfacing/interacting systems, subsystems, equipment, and computer programs. * Troubleshoot and advise corrective action for maintenance and operational issues. * Schedule and coordinate government representative acceptance and turn-over as required. * Provide for training and indoctrination documentation of new systems for users following system. * Build a control system viewer on the control network. * Link the control system viewer with all system controllers on the control network. * Integrate Room Scheduling component on the network. * Apply Security Technical Implementation Guides * Integrate AV switch matrix in NIWC identified spaces. * Integrate and configure AV management software suite within identified systems. * Test AV equipment and switch matrix plans for NIWC identified systems. * Apply Security Technical Implementation Guides to all AV solutions. * AV Systems Integration. Accountable For: * We expect this work to be conducted in a timely and professional manner. * We expect the employee to be a self-starter and to pursue self-education to remain current with industry trends, new technology, new equipment, and capabilities. * We expect the employee to keep manager and supervisors apprised of their progress, maintain ability to work well with others, adhere to contract requirements, and comply with company policies and procedures. * Ability to meet deadlines and exercise judgment in Quality AV Design. * Ability to effectively communicate with all team members. * Skilled in effectively managing and prioritizing taskings. Job Requirements Mandatory: * Bachelor's Degree in Electrical/Electronic Engineering. * Seven (7) years of professional experience in mechanical, structural, or electrical/electronic design. * Current active TS/SCI Clearance. * Must be able to successfully pass a background check and pre-hire drug test. Preferred: * Experience in Audio Visual Engineering & Design well versed in AV Applications. * Certified Technical Specialist - Design (CTS-D) (AVIXA Certification). * Certified Quality Designer - (CQD) (AQAV Certification). * Possess knowledge and skills for monitoring and measuring quality while the AV system is designed and developed through design reviews and engineering review milestones. Working Conditions: * Position may be exposed to and is expected to protect internal/external confidential/unclassified information. * Work is generally performed indoors (sedentary). * Outdoor work, if any, is subject to temperature extremes and inclement weather conditions. * Occasional travel may be necessary. Physical Requirements: * While performing duties of this job, the employee is occasionally required to stand and/or walk for long periods at a time, sit, use of hands and fingers, handle, or feel objects, tools, or controls, reach with hands and arms, climb stairs, climb ladders, balance, stoop, kneel, crouch or crawl, talk or hear, or smell. * May include lifting weight up to thirty (30) pounds as necessary. Reasonable Accommodation: CGS will provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Chugach Government Solutions or any if its subsidiaries, please email ******************. Equal Employment Opportunity: Chugach is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender, sexual orientation, gender identity or expression, age, pregnancy, disability, genetic factors, protected veteran status or other characteristics protected by law.

Job Description Clearance Required: Active Secret Clearance (or higher) Travel Required: Up to 10% LaunchTech is seeking an IT System Engineer to support the Missile Defense Agency (MDA). This position contributes directly to the Missile Defense Space Enterprise Architecture (MDSEA) organization by designing, developing, and documenting new IT solutions that enhance enterprise efficiency, sustainability, and integration across mission systems. What You'll Be Doing The IT System Engineer will: Develop and design new IT solutions to improve the efficiency and sustainability of the MDSEA platform Be responsible for project initiation, requirements management, task management, and development of artifacts supporting the Technical Baseline Document system designs and develop implementation and test plans for installation by sustainment personnel Collaborate with cybersecurity, DevSecOps, infrastructure, and application teams to ensure proper integration and compliance Work with Project Managers to produce artifacts that support preliminary, detailed, and critical design reviews with stakeholders What You Bring Basic Requirements: Must have 5, or more, years of system engineering experience Must have 1, or more, years of experience working in a management or leadership role Must have documented experience developing and editing Department of Defense Architecture Framework (DoDAF) or Unified Architecture Framework (UAF) products for IT systems Must have experience designing systems for IT infrastructure elements including Identity Management, Virtualization, Storage, Network, and Compute Must have experience decomposing complex IT systems into manageable components Must have experience developing detailed implementation plans for new solutions and systems Must have experience with Requirements Management and an understanding of the Systems Engineering V-Model Must have a history of displaying troubleshooting and critical thinking skills related to IT system dependencies, impacts, and sustainability Must have an active Secret Clearance Desired Requirements: Have an active Top Secret Clearance with SCI eligibility Have a Bachelor's degree in an IT or STEM-related field Why LaunchTech? LaunchTech is built on a commitment to Excellence, Period. You will contribute to mission-critical systems engineering efforts that directly support national defense and enterprise modernization. We offer competitive benefits, including: Medical, Dental, and Vision 401(k) with company match Paid Time Off (PTO) Mission-focused work with opportunities to grow And more Ready to Join the LaunchTech Crew? LaunchTech is an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind. All qualified applicants will receive consideration for employment without regard to race, protected veteran status, color, sex, religion, sexual orientation, national origin, disability, genetic information, age, pregnancy, or any other status protected under federal, state, or local law. Powered by JazzHR fk4DJeR5Vz

Our client is seeking a Technical Support Analyst for a long-term contract opportunity (with strong possibilities to convert full-time). The Technical Support Analyst will provide reliable and effective IT support services, ensuring consistent and high-quality end-user support. This role supports IT operations in alignment with established Service Level Agreements (SLAs) for assigned areas of responsibility. DUTIES: Deliver hands-on support for site IT infrastructure and end-user services, including troubleshooting and maintenance of: Desktop and laptop computers, Mobile devices and phones, Printers and peripheral devices, Audio/Visual equipment, Other related IT hardware. Collaborate with Lead Technicians to ensure site-level IT environments-including voice/data networks, servers, and storage-are properly maintained and supported, especially in remote site locations. Monitor and manage IT issues within assigned areas, taking ownership of resolution and driving issues to closure. Coordinate with external service providers to support end-user services and perform proactive/preventative maintenance on IT infrastructure. Maintain accurate tracking and documentation of end-user issues, ensuring timely resolution and closure. Work closely with Infrastructure and Network teams to understand and support systems. Support the implementation and compliance of IT processes related to service delivery and facilities. Participate in regular IT service delivery meetings and contribute to continuous improvement initiatives. Escalate high-severity or recurring issues to appropriate levels. Ensure timely follow-up and communication with users and IT peers regarding service requests and tasks. Participate in IT projects and initiatives as needed. REQUIREMENTS: Bachelor's degree, technical certification, or equivalent experience in IT or related field. 3+ years of experience in a technical support or IT service role. Self-motivated and proactive, with the ability to take initiative, contribute ideas, and lead small projects independently. Strong commitment to customer service with the ability to communicate effectively, resolve issues promptly, and maintain a positive user experience. Basic understanding of IT facilities and infrastructure, including: Data centers and communication rooms, Video conferencing systems, Access control systems, Copy/print services, HVAC/UPS systems, and Cabling. Proven ability to resolve technical issues efficiently. Familiarity with SLAs and performance metrics. Excellent verbal and written communication skills across all organizational levels. Understanding of company objectives and how IT supports business units and departments. Strong interpersonal, team collaboration, and facilitation skills. Effective organizational and project management capabilities. Work Schedule: Monday through Thursday, 6:00 AM to 4:30 PM Must be able to work in high-altitude environments Microsoft Intune & MDM: Device enrollment, policy management, troubleshooting, and support for Windows-based endpoints. Windows OS & Mac OS: Installation, configuration, and support. Microsoft 365 Suite: Outlook, Teams, Word, Excel, PowerPoint SharePoint. Active Directory: User account management, group policies. Networking Basics: TCP/IP, DNS, DHCP, VPN setup and troubleshooting. Hardware Support: Desktops, laptops, printers, mobile devices, A/V equipment. Remote Support Tools: Experience with tools like SCCM, TeamViewer, or similar. Ticketing Systems: Familiarity with platforms like ServiceNow, Jira, or Zendesk. ITIL Foundations: Understanding of incident, problem, and change management. Security Awareness: Basic understanding of endpoint protection and data security practices. Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.

About the Role We are seeking a Service Desk Intake Support Specialist to join our team in Colorado Springs, CO. This role supports a high-visibility, mission-focused IT environment, providing first-line technical assistance and ensuring reliable access to critical systems. You will serve as the initial point of contact for users, troubleshooting a wide range of issues related to hardware, software, networking, system access, and telecommunications. This position plays a vital part in maintaining system readiness and ensuring efficient resolution of user requests. Key Responsibilities Provide technical support via phone, ticketing system, or self-service portal for hardware, software, network, and system/application access issues. Diagnose, identify, isolate, and analyze technical problems using the knowledge base and historical records. Route tickets when needed to specialized support teams. Maintain accurate documentation in tracking databases and ticketing systems. Recognize recurring issues and escalate patterns or concerns to management. Minimum Qualifications AA degree in a related discipline and 3+ years of relevant experience - OR - High School diploma with 5+ years of relevant experience and applicable certification Compliance with DoD 8140 IAT II requirements (e.g., Security+ CE) Must be a U.S. Citizen Must possess an active TS/SCI security clearance Preferred Qualifications Strong technical and communication skills with the ability to interact effectively with users at all levels. Experience working with DoD cryptographic equipment and related material handling. Troubleshooting experience with computer systems, networks, and operating systems (Solaris, Unix, Linux). Familiarity with DoD messaging systems. Background supporting systems in a mission-critical, highly monitored operational environment.

About the Team: The Global Meraki Escalations and Product Specialist Group is part of the Catalyst and Meraki CEAD (Customer Escalations Adoption and Deployment) Engineering organization. This group's primary responsibility is to handle Customer Escalations and triage Customer Facing Defects. They work closely with Meraki Support, Platform and Product Engineering and Product Management organizations to deliver top class Customer and Support Experience. As a People Leader within the Meraki Escalations Engineering organization, the desired candidate will: + Oversee the work of Escalation Engineers and Product Specialists within the Meraki Dashboard product domain. + Take accountability for driving customer escalations (Executive Escalations) through to resolution and closure. + Handle difficult conversations with customers and key stakeholders confidently and professionally during escalations. + Partner closely with regional and technology counterparts to deliver operational excellence for customers, partners, and internal teams. + Drive high-quality standards for Customer Found Defect (CFD) triage and issue scoping. + Monitor key performance indicators and quality measures for escalations and CFDs. + Collaborate cross-functionally with Development Engineering, Product Management, Sales, and Support teams with a strong closed-loop mindset. + Provide thought leadership on serviceability, support readiness, documentation, process, and training. + Guide and support team members in professional development, performance management, and career progression. + Communicate effectively to ensure the team remains informed of company, organization, and team priorities. + Lead and participate in team rituals including team meetings, 1:1 syncs, and group/product-specific sessions. + Maintain a positive outlook and leadership presence in a fast-paced, dynamic environment. + Advocate for AI and automation to enhance products, services, and operational efficiency. Required Experience/ Knowledge/ Skills: + 10+ years of overall experience in IT Services/ Engineering organizations with global presence, with 7+ years as a People Leader. + University Degree in IT or a related major. + Strong working knowledge of IT Networking products, backend infrastructure (Cloud & On-Prem) and their application towards delivering business outcomes. + Demonstrates a solid understanding of the Meraki Dashboard and product portfolio. **Why Cisco?** At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. **Message to applicants applying to work in the U.S. and/or Canada:** The starting salary range posted for this position is $128,100.00 to $168,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: + 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees + 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco + Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees + Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) + 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next + Additional paid time away may be requested to deal with critical or emergency issues for family members + Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: + .75% of incentive target for each 1% of revenue attainment up to 50% of quota; + 1.5% of incentive target for each 1% of attainment between 50% and 75%; + 1% of incentive target for each 1% of attainment between 75% and 100%; and + Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $158,200.00 - $241,700.00 Non-Metro New York state & Washington state: $140,600.00 - $241,800.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.