Technical support engineer jobs in Reading, PA - 344 jobs
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Behavior Support Consultant
Integrity Support Solutions 2.7
Technical support engineer job in Reading, PA
Job DescriptionLocation: Pennsylvania (travel may be required within service areas) Compensation: $45/hour Employment Type: Contract / Part-Time About Us: Integrity Support Solutions is a licensed provider of Home and Community-Based Services, supporting adults with autism and intellectual disabilities across Pennsylvania. We are dedicated to providing compassionate, evidence-based support that uplifts individuals and their families.
Position Overview:
We are seeking a dedicated and experienced Behavior Support Consultant to join our growing team. The ideal candidate will have expertise in developing and implementing behavior support plans, with a specialized understanding of problematic sexualized behavior. This role involves collaboration with interdisciplinary teams to support individuals in achieving their highest level of independence and quality of life.
Responsibilities:
Develop, implement, and monitor behavior support plans tailored to individual needs.
Provide consultation and training to staff and caregivers.
Conduct functional behavior assessments (FBAs) and analyze data to inform intervention strategies.
Collaborate with support teams, including families, direct support staff, and clinical professionals.
Maintain documentation in compliance with regulatory and agency standards.
Participate in team meetings and contribute to person-centered planning.
Minimum Requirements:
Masters degree in Counseling, Psychology, Social Work, or Education (required).
Specialized training in problematic sexualized behavior (required).
Current PA State Criminal Background Check, FBI Clearance, and Child Abuse Clearance (required).
ABA training or certification (preferred but not required).
Strong communication, documentation, and interpersonal skills.
What We Offer:
Flexible schedule
Supportive team environment
Meaningful work that makes a difference
Opportunities for ongoing professional development
If you're passionate about improving lives and equipped with the right expertise, we invite you to apply and make a lasting impact.
Apply Today!
Email your resume to ***************************** or visit **************************** to submit your application.
$45 hourly Easy Apply 23d ago
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Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Technical support engineer job in Reading, PA
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$69k-97k yearly est. 12d ago
IT Help Desk Technician
Stratix 4.3
Technical support engineer job in Wyomissing, PA
Requirements
Two-year college degree in computer science or information systems or Technical School, with up to two years related experience; or equivalent combination of education and experience is desired.
Excellent verbal and written communication skills
Excellent customer service skills
Experience with ConnectWise a plus
Strong personal computer skills including electronic mail, record keeping, and internet applications such as Microsoft Office Suite are required
Problem solving skills, organizational skills, and the ability to exercise sound judgment in any customer service scenario
CERTIFICATES, LICENSES, REGISTRATIONS:
Professional certifications such as those offered by Microsoft, Microsoft Office Suite, Windows Operating Systems, Lotus Notes, and Internet applications would be ideal
A+ and Network+ certifications a huge plus
Must possess ability to continue to obtain relevant certifications and licenses
Valid PA Driver's License as the position may require occasional travel to clients' sites
$54k-77k yearly est. 35d ago
Application Support Specialist II
Lancaster Leaf Tobacco Company, Inc.
Technical support engineer job in Lancaster, PA
Job Description
Application Support Specialist II
Status: Full-Time/Salaried Exempt Reports To: Information Systems Manager, Plant
Our Company
Lancaster Leaf Tobacco Co Inc. is a subsidiary of Universal Corporation, the leading global leaf tobacco supplier. Lancaster Leaf manages Universal's dark air cured tobacco operations in all relevant traditional dark air-cured origins. Operations in Lancaster, PA. consist of a processing facility, storage facility, and main office which also houses Universal's dark air cured regional headquarters. The Company also has a cutting/flavoring line in the Dominican Republic. Lancaster Leaf supplies virtually all of the major cigar manufacturers in the U.S. with filler, binder, and wrapper from the U.S. and other origins. In addition to domestic supply, Lancaster exports filler, binder, and wrapper to international cigar manufacturers. Lancaster Leaf contracts directly with farmers in all dark air cured growing regions of the U.S. which include Pennsylvania, Connecticut, Massachusetts, Virginia, Tennessee and Kentucky.
Summary
As an Application Support Specialist II at Lancaster Leaf Tobacco Company, you will play a key role in maintaining and troubleshooting business-critical applications and related factory hardware, ensuring seamless integration and data quality across systems. You will manage data processing tasks such as ETL, imports, and configuration, while creating, testing, and deploying high-quality deliverables in compliance with ticketing and change management processes. This role requires proactive problem-solving to identify and prevent recurring issues, close collaboration with business users to gather requirements and communicate progress, and support for reporting and business intelligence platforms. Success in this position demands strong technical expertise, solid organizational and communication skills, and the ability to work independently in an agile environment, with occasional international travel.What You'll Be Doing (Essential Duties)
Support and maintain business-critical applications.
Support and maintain the configuration/troubleshooting of factory hardware that connects to business-critical applications.
Support and maintain integration and synchronization routines and services for business-critical applications.
Provide data processing support including ETL, data import and data configuration for business-critical applications.
Analyze production data to ensure data quality, and as necessary identify and enact measures to mitigate data quality issues.
Create, test, document, and deploy high-quality project deliverables.
Understand, follow and enforce proper support ticketing processes and change management processes.
Take proactive approach in identifying trends in support incidents and taking measures to prevent future recurrences.
Work directly with business users to gather requirements, set timelines, and effectively communicate delivery of items as they are completed.
Support and maintain reporting and business intelligence platforms for business-critical applications.
Minimum Requirements
Bachelor's degree in Computer Science or Computer Information Systems or equivalent work experience
4+ years of experience providing application support and working with application development teams to maintain applications.
Professional application support and/or customer service
Mobile and desktop hardware troubleshooting and support
Strong knowledge of industry best practices in data architecture and data management.
Strong organizational and time management skills.
Strong interpersonal and communication skills.
Ability to communicate effectively in the English language, both orally and written.
Ability to work and solve problems independently and within a team environment.
Ability to work in an agile development environment and take proactive approach to completing backlog work.
Ability to travel internationally as needed.
Preferred Requirements
Experience with SQL Server SSIS, SSRS, and/or SSAS considered a plus.
Experience with application support or development is considered a plus.
Experience with file and service-based systems integration considered a plus.
Benefits
We offer a wide range of market-competitive total rewards that include 401(k) match, pension, merit increases, paid holidays, medical, dental, life, vision, short and long-term disability benefits, and tuition assistance to name a few.
EOE M/F/Disabled/Vet Employer
All applicants must be authorized to work in the United
$72k-119k yearly est. 6d ago
IT Support Specialist
Delaware County Christian School 4.4
Technical support engineer job in Parkesburg, PA
This IT Support Specialist is a part time position that will serve as the Technology and AV support for the new affiliate high school in Western Chester County. They will also handle responsibilities related to our computer software and hardware as well as IT service support for faculty, students and staff.
Education & Professional Requirements:
Bachelor's degree preferred
Experience with enterprise software implementations desired
Blackbaud Suite Support Experience required
Skills Required:
Level 1 technical experience supporting hardware, software, and IP network equipment
Strong technical experience supporting audio, video
Strong customer service skills
Strong personal relationship skills and the ability to work closely with a wide range of people
Ability to manage vendors, volunteers, students, and co-workers to ensure successful projects and events
Ability to handle multiple tasks and be detail oriented
Demonstrates a high level of professionalism
The mission of DC is to educate students who will serve God and impact the world through biblical thought and action. Please check the school's website regarding personal faith alignment and apply if you believe we are a best-fit school for you to develop personally, professionally, and spiritually.
Statement of Faith
$35k-43k yearly est. 60d+ ago
IT Support Specialist (MSP)
One2One
Technical support engineer job in Lancaster, PA
Join Our Team as the Backbone of IT Innovation!
Are you ready to take your IT career to the next level?
Do you love problem-solving, optimizing systems, and keeping clients happy?
ONE 2 ONE Inc., a leading MSP, is looking for you! Be the hero behind the scenes, ensuring our clients' tech runs seamlessly, securely, and with top-notch performance.
What You'll Do
Keep Systems Smooth: Monitor, maintain, and secure client networks, servers, and cloud environments.
Troubleshoot Like a Pro: Diagnose issues and solve problems fast to minimize downtime.
Deliver Amazing Support: Be the go-to expert, helping clients navigate their tech needs with confidence.
Enhance Security: Manage firewalls, VPNs, and backup protocols to keep client data safe.
Requirements
What You Bring
Tech Skills: 2+ years of Systems Administration experience (MSP background a plus!), knowledge of Windows/Linux, Active Directory, and networking.
Certs to Impress: CompTIA Network+, Security+, or similar? Even better!
Customer Service Mindset: You're great with people and always put clients first.
Benefits
Why ONE 2 ONE?
Growth Opportunities: Work on diverse systems and expand your skill set.
A Team That Has Your Back: Collaborative culture where your ideas matter.
Solid Benefits: Health, dental, PTO, 401k, and more.
Ready to make IT happen? Apply today and bring your skills to ONE 2 ONE Inc, where we don't just solve tech problems; we build the future!
*To be considered for this role, please take this short 10-minute survey: ONE 2 ONE Inc.
$41k-73k yearly est. Auto-Apply 45d ago
IT Support Specialist (MSP)
One2One Inc.
Technical support engineer job in Lancaster, PA
Job Description
Join Our Team as the Backbone of IT Innovation!
Are you ready to take your IT career to the next level?
Do you love problem-solving, optimizing systems, and keeping clients happy?
ONE 2 ONE Inc., a leading MSP, is looking for you! Be the hero behind the scenes, ensuring our clients' tech runs seamlessly, securely, and with top-notch performance.
What You'll Do
Keep Systems Smooth: Monitor, maintain, and secure client networks, servers, and cloud environments.
Troubleshoot Like a Pro: Diagnose issues and solve problems fast to minimize downtime.
Deliver Amazing Support: Be the go-to expert, helping clients navigate their tech needs with confidence.
Enhance Security: Manage firewalls, VPNs, and backup protocols to keep client data safe.
Requirements
What You Bring
Tech Skills: 2+ years of Systems Administration experience (MSP background a plus!), knowledge of Windows/Linux, Active Directory, and networking.
Certs to Impress: CompTIA Network+, Security+, or similar? Even better!
Customer Service Mindset: You're great with people and always put clients first.
Benefits
Why ONE 2 ONE?
Growth Opportunities: Work on diverse systems and expand your skill set.
A Team That Has Your Back: Collaborative culture where your ideas matter.
Solid Benefits: Health, dental, PTO, 401k, and more.
Ready to make IT happen? Apply today and bring your skills to ONE 2 ONE Inc, where we don't just solve tech problems; we build the future!
*To be considered for this role, please take this short 10-minute survey: ONE 2 ONE Inc.
$41k-73k yearly est. 17d ago
Technical Support Specialist
Schedule Engine
Technical support engineer job in Lancaster, PA
Job DescriptionAbout Schedule EngineDo you want to reinvent a trillion-dollar industry? Schedule Engine is a radically better home services platform combining world-class technology and next generation service solutions. We are reshaping the experience for both consumers and businesses in the trillion-dollar home services industry. Being radically better requires new end-to-end solutions for both consumers and technicians.
Schedule Engine has experienced exponential growth because of our commitment to evolve the industry, our determination to be a positive force, and our passion for groundbreaking technology. Joining Schedule Engine now is a once in a lifetime career opportunity for anyone passionate about making a difference and making history in consumer technology.
Note: All Schedule Engine offices are currently closed due to the coronavirus pandemic. As of Jan 2021, we plan to reopen offices in early Q3 and will expect most employees to work onsite at least 3-4 days per week.
About the JobSchedule Engine is looking to hire TechnicalSupport Specialists who pride themselves on providing world-class client experiences.
As a technicalsupport specialist, you love being the front-line contact and #1 support for our clients.
You are able to quarterback supporting our clients from your first interaction through to completion with style and grace. You are the client's friend, mentor, liaison, information provider, and overall right-hand throughout their relationship with Schedule Engine.
While this role will primarily maintain normal office hours, given the on-call nature of support, we expect employees to be flexible and open to address issues outside of normal office hours. Key Responsibilities
Support clients throughout their lifecycle with Schedule Engine.
Manage a rotating roster of concurrent client relationships, each at a different stage of development and subscribed to different product bundles.
Work with production computer servers and workstations.
Document and maintain client records, particularly with regards to support requests.
Understand client use cases and provide expertise on how Schedule Engine can be leveraged to meet and exceed their goals.
Assess the need for software feature enhancements and document as needed; partner with product and development teams as the voice of the customer.
Document development tasks/bugs and share requirements and for the development/product team.
Participate in daily agile standup meetings, sharing status of client implementations as they pertain to development team workload.
About You
Strong verbal and written communication skills.
Exceptional presentation and facilitation skills.
High level of attention to detail and process minded.
Ability to be assertive, proactive and self-motivated.
Creative problem-solving skills.
Experience in a Support / Implementation / Account management role at an enterprise software or SaaS software company; alternatively, experience working for contractor home services, such as HVAC, Electrical or Plumbing trades in managerial or supervisory role.
Expertise with databases, networks, and operating systems.
Fundamental business knowledge that helps you better understand our clients' needs and our business priorities.
Specific Requirements
Technical skills/experience: Microsoft SQL Server, Windows Server operating systems, Networking, VPN, & firewall configuration, Remote connection technologies (RDC, RDP, LogMeIn, etc), Javascript & HTML
Proven customer support, client service, or direct client-facing experience and skill.
Hungry to be part of something new, innovative and industry-changing - understanding the work and focus that requires.
Strong contact handling skills across phone, live chat, and email is essential, including active listening, grammar, spelling, and typing speed.
Familiarity with CRM systems and practices.
Customer-oriented, with an ability to adapt and respond to different personalities.
Excellent communication and presentation skills. Ability to multitask, prioritize and manage time effectively.
Completed 2+ years of college or university (BA preferred).
*Bonus points if you have experience in the home services space.
Why work with us?Working at Schedule Engine means collaborating with experienced, people-first leaders with a clear vision and a track record of success, as well as the close-knit camaraderie of a team of highly talented and motivated coworkers. We offer a collaborative, positive working environment where we encourage employees to balance productivity with the need to recharge the batteries. And of course, you get paid pretty well - we offer competitive compensation packages, including equity, performance-based incentives and competitive benefits for full time employees.
Schedule Engine values diversity in the workplace and is an equal opportunity employer. We are committed to providing an inclusive and accessible work environment. We thank all candidates who apply, but only those selected for an interview will be contacted. If you require accommodation, please let us know. We will work with you to meet your needs.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$41k-73k yearly est. 6d ago
IT Support Specialist (Microsoft 365 / End User Support)
Element Risk Management
Technical support engineer job in Pottstown, PA
Element Risk Management 's Core Values:
Proactive Stewardship. We manage and protect the relationships and resources entrusted to us with the utmost care.
Confident Humility. We approach our work with self-assurance and expertise, while remaining open to learning and valuing the insights of others.
Unshakable Integrity. We commit to honesty, transparency, and doing what is right even when faced with adversity or no one is watching.
Continuous Improvement. We seek opportunities to enhance our skills, processes, and services while fostering a spirit of excellence, innovation, and growth.
Relentless Perseverance. We embrace challenges with tenacity, discipline, and endurance.
Position Overview: We are seeking a highly motivated IT Support Specialist to join our technology team. This role will work directly under the VP of Technology and will be responsible for daily end-user support, Microsoft 365 administration, and endpoint management across our ~100 employee organization. The ideal candidate is hands-on, resourceful, personable, and able to troubleshoot independently. This role will also maintain accurate asset inventory of all systems and devices company-wide and support our platforms including Microsoft 365, Salesforce, and Zoom.
KEY RESPONSIBILITIES AND DUTIES:
At all times, the IT Support Specialist shall:
Provide technicalsupport to end users (hardware, software, network, cloud applications)
Manage and administer Microsoft 365 tenant (Exchange Online, Teams, SharePoint, OneDrive, Intune, security configuration, user provisioning)
Troubleshoot desktops, laptops, printers, network connectivity, MFA, and endpoint security issues
Configure, deploy, and maintain electronic equipment (laptops, mobile devices, network hardware)
Maintain accurate inventory database of all electronic assets
Assist with onboarding and offboarding processes (accounts, device prep, access control)
Assist in Salesforce user management and light configuration supportSupport Zoom Phone system setup, user changes, troubleshooting
Escalate advanced issues appropriately while independently resolving day-to-day operational issues
Travel to branch locations approx. 25% of the time for on-site support
Assist VP of Technology with special projects, automation development, and operational improvements
REQUIRED SKILLS and CAPABILITIES:
Strong knowledge of Microsoft 365 administration (Teams, Exchange Online, SharePoint, Entra ID/Azure AD)
Strong troubleshooting skills (hardware, OS, networking fundamentals, cloud services)
Excellent interpersonal communication skills - able to support non-technical staff with clarity and patience
Ability to work independently, self-prioritize, and manage multiple concurrent support issues
Strong documentation habits and operational discipline
Working understanding of cybersecurity principles and best practices
Ability to lift/move computer equipment for setups and installs
Valid driver's license and ability to travel domestically (~25%)
Preferred Qualifications
2+ years of IT support, help desk, systems support or desktop technician experience
Experience supporting Microsoft / Windows-based corporate environment
Experience with Salesforce user administration (basic config, profiles, access)
Experience with Intune device management and security policies
Experience working with Zoom / Zoom Phone preferred
Background in computer programming (PowerShell strongly preferred; Python a plus)
Experience in small to mid-sized company (50-300 employees) support environments
OTHER RELEVANT REMARKS:
This position description describes the general nature and level of work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position. This position description is not intended as and does not create a contract of employment between the Agency and any individual employee. The Agency reserves the right to change this position description at any time within its sole discretion.
$41k-73k yearly est. 60d+ ago
IT Help Desk Technician
Smoker & Company LLC
Technical support engineer job in Leola, PA
Job Description
We are looking for an IT Technician to oversee our company's computer hardware, software, and associated networks. The IT Technician responsibilities include partnering with our Managed Service Provider by monitoring network infrastructure, resolving system issues, and clearing all service tickets that require on-site support within the allocated SLA.
You need to have experience with IT performance management, network administration, and system security. You will work closely with the executive leadership team on all IT Operations ensuring our systems are secure, available, and reliable. If you're also familiar with data protection regulations and can juggle multiple projects, we'd like to meet you.
Requirements
Responsibilities
Maintain and optimize local company networks and servers (including our branched-out companies) by being the point person with our Managed Service Provider.
Maintain custody records of all company provided IT hardware.
Be responsible for devices both on and off premise.
Oversee data backup and system security operations (e.g., user authorization, firewalls)
Manage installations, repairs and upgrades of desktop, Wi-Fi, printer, cell phone, and Internet Connectivity.
Ensure data is handled, and transfer QB Files from Clients to team members.
Provide support and guidance to stakeholders via a help desk.
Manage contracts with vendors and software licenses (e.g., development platforms, telecommunication companies, password managers).
Maintain application updates like: UltraTax, Adobe, Fixed assets, Planner CS, Advance Flow, Quick Books, Practice and Go File Room (GFR).
Requirements
Proven experience as an IT Operations Manager
Experience with system installation, configuration, and analysis
Thorough knowledge of networks and cloud computing
Knowledge of data protection operations and protocols (e.g., GDPR)
Project Management and organizational skills
Ability to manage multiple projects.
Outstanding communication skills
Problem-solving aptitude
BSc/BA in Computer Science, IT or relevant field
$41k-73k yearly est. 5d ago
Product Support Analyst
SEI 4.4
Technical support engineer job in Ancient Oaks, PA
At SEI we value our employees and believe in driving growth through change. Part of building brave futures is making a concerted effort to develop and challenge our employees to achieve their goals through internal job mobility. The Investment Product Development and Activation team is a newly established group within SEI's Asset Management organization, dedicated to designing innovative investment solutions that improve client outcomes and expand access to new markets. Structured around two core pillars-Investment Product & Platform and Investment Product Commercialization, the team collaborates closely with investments, technology, marketing, and sales to drive strategic growth.
The Analyst role will focus on the Managed Accounts segment within the Investment Product & Platform pillar, supporting efforts to strengthen the existing platform, develop new offerings, and execute strategic initiatives that deliver scale and accelerate growth. The Managed Account offering provides SEI's clients access to separately managed accounts, model portfolios, and SEI's tax management offering. This role will report to the co-head of Managed Accounts.
What you will do:
* Support planning and execution of investment product initiatives, provide expertise to stakeholders, maintain project plans, track progress, and proactively address risks to keep projects on schedule and within budget.
* Collaborate with internal teams on investment products and enhancements and lead team meetings to set clear agendas and ensure effective communication and accountability
* Act as the main contact for partner firms, assist with due diligence and coordinate issue resolution
* Research market trends and competitors, analyze data, and provide insights to inform product strategy and positioning
What we need from you:
* Bachelor's degree in finance, business, or a related field (advanced degree, CFA, or progress towards is a plus)
* Minimum 1 year of related work experience. Experience with managed accounts and/or advisory platforms preferred
* Understanding investment products, including SMAs, model portfolios, mutual funds, and ETFs
* Excellent communication skills, including written, verbal, and presentation formats
* Strong organizational, analytical, and project-management skills
* Demonstrated proficiency in Excel required
What we would like from you:
* Curiosity, critical thinking, and attention to detail. Solution-oriented with strong problem-solving skills
* Ability to manage multiple priorities in a fast-paced environment
* Strong problem-solving skills and a collaborative mindset
* Ability to make strategic decisions using data and sound judgement
* Someone who will embody our SEI Values of courage, integrity, collaboration, inclusion, connection, and fun. Please see our website for more information. *********************
SEI is an Equal Opportunity Employer and so much more…
After over 50 years in business, SEI remains a leading global provider of investment processing, investment management, and investment operations solutions. Reflecting our experience within financial services and financial technology our offices encompass an open floor plan and numerous art installations designed to encourage innovation and creativity in our workforce. We recognize that our people are our most valuable asset and that a healthy, happy, and motivated workforce is key to our continued growth. At SEI, we're (literally) invested in your success. We offer our employees paid parental leave, back-up childcare arrangements, paid volunteer days, education assistance and access to thriving employee networks.
SEI is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.
AI Acceptable Use in the application and interview process:
SEI acknowledges the growing integration of artificial intelligence (AI) tools into individuals' personal and professional lives. If you intend to incorporate the use of any AI tools at any stage of the application and/or interview process, please ensure you have reviewed and adhere to our AI use guidelines.
$60k-77k yearly est. 14d ago
IT Support Technician - Contractor
Hartman Executive Advisors 3.7
Technical support engineer job in Lititz, PA
We are looking for an IT Support contractor to provide on-site IT support to business users for our Continuing Care Retirement Community client located in Lititz, PA. This role serves as initial point of contact and provides day to day technicalsupport to end users.
Primary Responsibilities
Install, configure and troubleshoot computer hardware and software
Assist with system access, account setup and change requests
Monitor helpdesk ticketing system queue and act as primary point of contact
Coordinate break/fix work with company MSP including deliveries and installs
Manage IT projects as needed and assist with departmental projects
Requirements
Excellent problem solving and troubleshooting skills
Detail-oriented approach to tasks
Customer service-oriented attitude
Qualifications
A+/Net+/Microsoft certifications strongly preferred
Basic knowledge of LAN/WAN networks and TCP/IP troubleshooting
Strong reading, writing and verbal communications skills
3+ years IT experience including supporting a Microsoft Windows environment
Experience with Microsoft 365 including SharePoint and Teams
Capable of working independently as well as part of a team
Flexible, quick learner who is resourceful, perseveres and understands the value of documentation
The ability to communicate and work with all levels of staff who possess varying degrees of technical skills
Be able to do physical work including squat, kneel, crawl, use/work on a step ladder, sit, walk and stand for sustained periods as well as the ability to lift up to 25 pounds if needed
Flexibility to work on-site in Lititz, PA for approximately 20 hours a week
Job Type: Contractor
Rate: $30-40/hour
$30-40 hourly 42d ago
Help Desk Coordinator TW
All O'Neal Industries' Affiliates
Technical support engineer job in Exton, PA
Manage help desk calls and provide end user support. Support computer desktop environment by analyzing requirements, resolving problems, and installing hardware and software solutions. Provide administrative and internal support for PC's (maintenance, upgrades, and configurations), printers, servers, and related equipment.
Responsibilities Include but are not Limited To:
Provide helpdesk support and resolve problems to end user's satisfaction
Record and update all helpdesk calls using ticketing software
Provide level 2 PC & network supportSupport Microsoft office/Outlook, and all other corporate applications
Modify configurations, utilities, software default settings for existing PC's
Install, test and configure new PC's, peripheral equipment and software
Deploy new PC's using standard hardware, disk imaging software, transferring user files and configuring to new computer
Required Skills, Abilities and Education: To perform this job successfully, individual must have,
Excellent customer service, written and verbal communication skills
Ability to manage multiple tasks while being organized and detail oriented
Minimum 2 years' experience in basic network support (e.g., connectivity issues, VPN and WiFi connections), MS Office, computer hardware and software support (Windows, Adobe Reader), Active Directory and printer configurations
Physical Demands:
Some lifting (computers/printers/equipment) required possibly up to 50 lbs
$47k-75k yearly est. 38d ago
Product Support Analyst
Sei Global Services 4.9
Technical support engineer job in Ancient Oaks, PA
The Investment Product Development and Activation team is a newly established group within SEI's Asset Management organization, dedicated to designing innovative investment solutions that improve client outcomes and expand access to new markets. Structured around two core pillars-Investment Product & Platform and Investment Product Commercialization, the team collaborates closely with investments, technology, marketing, and sales to drive strategic growth.
The Analyst role will focus on the Managed Accounts segment within the Investment Product & Platform pillar, supporting efforts to strengthen the existing platform, develop new offerings, and execute strategic initiatives that deliver scale and accelerate growth. The Managed Account offering provides SEI's clients access to separately managed accounts, model portfolios, and SEI's tax management offering. This role will report to the co-head of Managed Accounts.
What you will do:
Support planning and execution of investment product initiatives, provide expertise to stakeholders, maintain project plans, track progress, and proactively address risks to keep projects on schedule and within budget.
Collaborate with internal teams on investment products and enhancements and lead team meetings to set clear agendas and ensure effective communication and accountability
Act as the main contact for partner firms, assist with due diligence and coordinate issue resolution
Research market trends and competitors, analyze data, and provide insights to inform product strategy and positioning
What we need from you:
Bachelor's degree in finance, business, or a related field (advanced degree, CFA, or progress towards is a plus)
Minimum 1 year of related work experience. Experience with managed accounts and/or advisory platforms preferred
Understanding investment products, including SMAs, model portfolios, mutual funds, and ETFs
Excellent communication skills, including written, verbal, and presentation formats
Strong organizational, analytical, and project-management skills
Demonstrated proficiency in Excel required
What we would like from you:
Curiosity, critical thinking, and attention to detail. Solution-oriented with strong problem-solving skills
Ability to manage multiple priorities in a fast-paced environment
Strong problem-solving skills and a collaborative mindset
Ability to make strategic decisions using data and sound judgement
Someone who will embody our SEI Values of courage, integrity, collaboration, inclusion, connection, and fun. Please see our website for more information. *********************
SEI's competitive advantage:
To help you stay energized, engaged and inspired, we offer a wide range of benefits including comprehensive care for your physical and mental well-being, a strong retirement plan, tuition reimbursement, a hybrid working environment for most roles, support for working parents and flexible Paid Time Off (PTO) so you can relax, recharge and be there for the people you care about.
Benefits include healthcare (medical, dental, vision, prescription, wellness, EAP, FSA), life and disability insurance (premiums paid for base coverage), 401(k) match, education assistance, commuter benefits, up to 11 paid holidays/year, 21 days PTO/year pro-rated for new hires which increases over time, paid parental leave, back-up childcare arrangements, paid volunteer days, a discounted stock purchase plan, investment options, access to thriving employee networks and more.
We are a technology and asset management company delivering on our promise of building brave futures (SM)-for our clients, our communities, and ourselves. Come build your brave future at SEI.
SEI is an Equal Opportunity Employer and so much more…
After over 50 years in business, SEI remains a leading global provider of investment processing, investment management, and investment operations solutions. Reflecting our experience within financial services and financial technology our offices encompass an open floor plan and numerous art installations designed to encourage innovation and creativity in our workforce. We recognize that our people are our most valuable asset and that a healthy, happy, and motivated workforce is key to our continued growth. At SEI, we're (literally) invested in your success. We offer our employees paid parental leave, back-up childcare arrangements, paid volunteer days, education assistance and access to thriving employee networks.
SEI is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.
AI Acceptable Use in the application and interview process:
SEI acknowledges the growing integration of artificial intelligence (AI) tools into individuals' personal and professional lives. If you intend to incorporate the use of any AI tools at any stage of the application and/or interview process, please ensure you have reviewed and adhere to our AI use guidelines.
$87k-109k yearly est. Auto-Apply 15d ago
Truck Body & Accessories Installation Specialist
RT Truck Bodies
Technical support engineer job in Bowmansville, PA
Job Description About the role
Join Reading Truck as a hands-on installer building purpose-built commercial vehicles. Reporting to a Shop Supervisor, you'll assemble and integrate truck bodies and accessories that meet exacting specifications.
Primary responsibilities
Install service utility, stake, and dump bodies on commercial chassis.
Fit and fasten plows and a wide range of upfit components.
Mount hitches, interior storage (shelves and drawers), ladder racks, mud flaps, and related hardware.
Adhere to safety policies and all PPE requirements at all times.
Work alongside and train with other mechanics when needed.
Perform other duties as assigned by the Supervisor/Manager.
Qualifications
Mechanical skills and attention to detail.
Experience with hand/power tools; basic welding experience helpful.
Team-oriented with a willingness to learn and follow direction.
Our impact and growth
Reading Truck has been a leader in work truck bodies for over 65 years. We're the world's largest work truck upfitter, expanding rapidly through more than 20 locations across North America.
Benefits and perks
Medical, dental, vision, and life insurance
401(k) savings plan with company match
Paid parental leave
Tool purchase program
Tuition reimbursement
Paid time off and 10 paid holidays
Substantial discounts on footwear, eyewear, and safety equipment
Paid training and development programs
$44k-72k yearly est. 7d ago
Information Technology Support Specialist, College of Earth and Mineral Sciences
Penn State University
Technical support engineer job in Parkesburg, PA
APPLICATION INSTRUCTIONS: * CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. * CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
* If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants.
Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.
POSITION SPECIFICS
The College of Earth and Mineral Sciences at Penn State is home to world-class research and teaching in earth sciences, energy, and materials. Our Academic IT group plays a critical role in enabling this mission by providing reliable, cutting-edge technology support to faculty, staff, and students. We are seeking an Information Technology Support Specialist who is passionate about problem-solving and delivering exceptional service in a dynamic academic environment.
KEY RESPONSIBILITIES
* Provide technicalsupport for Windows and mac OS desktops and laptops, peripherals, AV equipment, and other hardware/software.
* Configure computers manually and using automated deployment tools.
* Support common applications including Microsoft Office, Adobe Creative Suite, and others.
* Assist with Android and Apple iOS devices.
* Deliver remote support via telephone, email, and tools such as Remote Desktop or Splashtop.
REQUIRED QUALIFICATIONS
* Strong understanding of Microsoft Windows in an Active Directory environment; Penn State Enterprise Active Directory experience preferred.
* Ability to troubleshoot mac OS systems.
* Working knowledge of TCP/IP and common network protocols.
* Excellent written and oral communication, customer service, and problem-solving skills.
* Ability to work independently and collaboratively in a diverse environment.
* Strong organizational skills and ability to multi-task.
MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS
General Equivalency Diploma (GED) or High School (HS)
2+ years of relevant experience; or an equivalent combination of education and experience accepted
Required Certifications:
None
BACKGROUND CHECKS/CLEARANCES
Employment with the University will require successful completion of background check(s) in accordance with University policies.
Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S.
SALARY & BENEFITS
The salary range for this position, including all possible grades, is $46,400.00 - $67,300.00.
Salary Structure - Information on Penn State's salary structure
Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page.
CAMPUS SECURITY CRIME STATISTICS
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.
EEO IS THE LAW
Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact ************.
The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university's teaching, research, and service mission.
Federal Contractors Labor Law Poster
PA State Labor Law Poster
Penn State Policies
Copyright Information
Hotlines
$46.4k-67.3k yearly Auto-Apply 41d ago
Trade Operations Senior Support Specialist
TD Bank 4.5
Technical support engineer job in Exton, PA
Vienna, Virginia, United States of America **Hours:** 40 **Pay Details:** $86,840 - $139,360 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Line of Business:**
TD Wealth
**Job Description:**
The Trade Operations Senior Support Specialist is responsible for the strategic and operational oversight of the trading desk, ensuring adherence to regulatory requirements, risk management practices, and timely execution of trading activities. This leadership role serves as a key point of escalation and governance, maintaining rigorous standards of compliance and operational excellence.
**Depth & Scope:**
+ Provides oversight of trading rules and system configurations in the Pershing Platform to ensure accurate and compliant trade processing
+ Manages and oversees regulatory reporting requirements, including but not limited to CAT, CAIS, TRACE, and other mandated reporting obligations.
+ Ensures adequate staffing levels and resource allocation to handle live trading orders efficiently and meet service level standards
+ Supervises and participates in the review and release of flagged live orders, acting as a dual control for higher-risk transactions to mitigate operational and market risk
+ Reviews and grants approvals for trade exceptions and non-standard transactions
+ Maintains oversight of key risk metrics and escalate issues as necessary to senior management
+ Leads the development, maintenance, and enhancement of policies, procedures, and desk-level controls to comply with regulatory and firm requirements
+ Acts as the regulatory change management lead, assessing and implementing required changes to processes, systems, and reporting in response to new or amended regulations
+ Partners with Compliance, Risk, Technology, and other business units to ensure trading activities align with internal standards and external regulatory expectations
+ Provides guidance, training, and mentorship to trading support staff to promote a culture of risk awareness and operational excellence
+ Assists in identifying, investigating and resolving trade errors by coordinating with advisors and support teams, helping to minimize financial exposure and prevent reoccurrence
**Education & Experience:**
+ An undergraduate degree in a relevant field is preferred however candidates with significant directly related professional experience will also be considered.
+ 5+ years industry experience
+ Series 7 and 24
**OCC:**
+ This position is with a FINRA member, broker and/or dealer and is subject to the requirements of FINRA and Securities Laws. May (or may not) be a registered position under FINRA.
+ Must be eligible for employment under standards established by FINRA. Subject to the investigation and verification requirements of FINRA Rule 3110(e), including: the Firm's obligation to _investigate_ the good character, business reputation, qualifications and experience of an applicant for registration _before_ applying to register the applicant with FINRA and filing the applicant's Form U4 with the CRD, and before representing on the applicant's Form U4 that it has conducted this investigation and verified the accuracy and completeness of the information contained in the applicant's Form U4; and the Firm's obligation to _verify_ the accuracy and completeness of the information contained on the applicant's Form U4, no later than 30 calendar days after the Form U4 is filed with FINRA.
+ Satisfactory results on a criminal background check, credit report check, civil litigation search, and regulatory agency or self-regulatory organization enforcement action search, and statements/certification from job applicant regarding administrative, civil, and/or criminal findings by any government agency/authority or self-regulatory organization, are required by federal law for this position.
**Physical Requirements:**
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
+ Domestic Travel - Occasional
+ International Travel - Never
+ Performing sedentary work - Continuous
+ Performing multiple tasks - Continuous
+ Operating standard office equipment - Continuous
+ Responding quickly to sounds - Occasional
+ Sitting - Continuous
+ Standing - Occasional
+ Walking - Occasional
+ Moving safely in confined spaces - Occasional
+ Lifting/Carrying (under 25 lbs.) - Occasional
+ Lifting/Carrying (over 25 lbs.) - Occasional
+ Squatting - Occasional
+ Bending - Occasional
+ Kneeling - Occasional
+ Crawling - Never
+ Climbing - Never
+ Reaching overhead - Occasional
+ Reaching forward - Occasional
+ Pushing - Never
+ Pulling - Never
+ Twisting - Never
+ Concentrating for long periods of time - Continuous
+ Applying common sense to deal with problems involving standardized situations - Continuous
+ Reading, writing and comprehending instructions - Continuous
+ Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (***************************************
**Additional Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
$86.8k-139.4k yearly 60d+ ago
Global IT Security Specialist
Canpack
Technical support engineer job in Wayne, PA
We are seeking a Global IT Security Specialist who will play a crucial role in maintaining the security of our IT systems at GGH. Your main responsibility will be to ensure that IT Security is continuously upheld throughout our environment.
As an IT Security Specialist, your daily tasks will involve responding to security incidents, which may require collaboration with our Managed Security Service Provider (MSSP) team. You will also be responsible for analyzing and handling phishing emails, as well as working with various IT Security products such as Data Loss Prevention (DLP), CASB, Privileged Access Management (PAM), Security Information and Event Management (SIEM), Vulnerability Management, and the Microsoft 365 cloud environment.
In addition, you will actively participate in analyzing requirements and implementing new security products to enhance our overall security posture. Your role will also involve contributing to the creation and updating of security-related policy documents that will have a global impact.
While this is an individual contributor role, you will work closely with other members of the IT Security team, as well as collaborating with business stakeholders and other IT teams, including Helpdesk, Infrastructure, and Automations.
Your expertise and efforts will play a critical part in safeguarding our organization's IT infrastructure and data, making this a rewarding and impactful position within our company.
Challenges & Opportunities
You'll have the opportunity to work in a global IT Security Team. You will provide technical expertise in various areas of IT Security in GGH environment.
Expectations & Qualifications
Bachelor's or master's degree in computer sciences, information security or Information technology fields (or equivalent professional experience)
3+ years of experience in IT Security
Hands-on and experience in the following areas: SSDLC, Infrastructure Security (Networking, Windows & Linux stack)
Additional experience in after-mentioned areas will be a plus: DLP (Data Leak Prevention), Microsoft Information Protection (AIP), Netskope CASB solution, Endpoint Security (Microsoft), Cloud Security (Microsoft), Vulnerability Management, MS365 Security, Defender ATP.
Understanding basic technical concepts like networking, cloud computing, operating systems, content filtering, remote access, firewalls
Analytical and problem-solving skills
Ability to work as a team player and in cross functional teams, including remote and external resources
Excel at prioritizing work and other demands for self and team including making risk-based decisions recommendations about remediation
Ability to effectively communicate with technical resources
Works with minimal guidance and recognition when guidance needed
Ability to understand and develop enterprise policy and technical standards
Ability and willingness to learn new things about data loss protection management, exploits, hacker techniques, and overall security operations
Strong English verbal and written communication skills
Nice to have
Knowledge of NIST CSF 2.0, ISO 27001 controls
Information Security related certifications
Work Timing & Location
Hybrid work (flexible arrangement)
Flexible working hours
Travel - subject to key projects, usually up to 2 weeks
Office address: 550 Swedesford Rd, Wayne, PA 19087, United States of America
Must Have Educational / Professional Qualifications
B.E / B.Tech / M.Tech / MBA / MCA / Postgraduate
If you are a current CANPACK employee, please apply through your Workday account.
If you are a current CANPACK employee, please apply through your Workday account.
CANPACK Group is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, age, sex, sexual orientation, gender identity, national origin, disability, or any other characteristic protected by law or not related to job requirements, unless such distinction is required by law.
$70k-100k yearly est. Auto-Apply 60d+ ago
Service and Technical Support Engineer - Pennsylvania
Jonathan Lee Recruitment
Technical support engineer job in Kutztown, PA
Job Description
Service and TechnicalSupportEngineer - Pennsylvania
Our client is a globally positioned designer, manufacturer and supplier of ‘wet lead acid battery' capital manufacturing equipment which is used by a variety of battery manufactures. In support of existing key account relationships and direct onsite service support in the Pennsylvania - USA area, they are seeking a Service and TechnicalSupportEngineer - ideally near Allentown or Kutztown in Pennsylvania.
Reporting directly to the Service Manager and working closely with US and UK based teams, the Service and TechnicalSupportEngineer will be involved in the setting up/commissioning, testing and performance management of the capital equipment on their customers' site.
Key duties and responsibilities include:
Assemble product development equipment and machinery to technical drawings provided.
Modify parts and assemblies using hand & power tools such as drills, belt sanders & band saws.
Apply experience and creativity to problem solving during build and test phases of development.
Setting and testing of the full range of Battery Assembly equipment.
Final testing and assembly of machinery in preparation of inspection and despatch.
Installation and commissioning of company's equipment.
Training of customer's staff at various levels at both the company and customer's premises.
Report writing and recommendations following all visits.
Keep up to date expense claims and to uphold company's expenses policy.
Liaise with Sales, Production and Design teams in the US and UK.
Provide training, coaching, and mentoring to other members of the team.
National and some International Travel including weekend work where required.
Ensure that all relevant machine documentation is always completed accurately.
Identify opportunities for process, productivity, and quality improvements by highlighting issues.
Adhere to and always apply all workplace management and rules consistently.
Actively participate in improvement projects as required.
Develop effective relationships with internal and external stakeholder, customers, and suppliers.
Be consistent with corporate policies/procedures and legal obligations.
Ensure that all Company policies and procedures are adhered to within operations.
You may also be required to undertake additional tasks or duties from time to time.
Key skills, experience and qualifications sought:
Have completed a recognised Engineering Apprenticeship and Educated to Diploma or Degree Level.
Dual skilled and a proven track record of machine assembly and fault diagnosis.
Able to use measuring equipment such as Micrometre & Vernier callipers with attention to detail.
Able to read and interpret mechanical assembly drawings.
Able to read and interpret pneumatic drawings and circuits.
Fault find pneumatic circuits to component level.
Understanding of electrical control circuits.
Understanding of PLC Machine controls.
Able to write concise informative reports and offer solutions to problems.
Self-motivated, enthusiastic, and able to communicate at all levels, both orally and written.
Must hold a Valid Identity Documents and be willing to travel Nationally and sometimes Internationally and be very flexible in terms of working hours and travel.
Note, specific experience of battery manufacturing equipment is not necessarily required. However, exposure from within this manufacturing environment would be ideal.
Our client is continuing to grow and wet acid batteries continue to be used across a range of sectors including automotive, power sports, commercial vehicle, IT storage etc.
Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
$67k-94k yearly est. 10d ago
Technical Support Representative
Harbortouch
Technical support engineer job in Allentown, PA
Harbortouch offers a full range of merchant services, supplying POS systems, electronic cash registers and credit card processing terminals. As one of the largest and most reputable payment processors in the United States, Harbortouch currently handles the merchant accounts for
over 110,000 business locations and processes in excess of $9 billion annually
, with those numbers continually increasing. We are looking for unique, hands on, and forward looking individuals who are enthusiastic for creating an experience our clients will remember.
Job Description
A TechnicalSupport representative is expected to work with customers to identify credit card terminal problems. They should achieve resolution by analyzing call logs to notice common trends and underlying problems and by applying a logical thought process to the trouble shooting they are performing based on the training they have been given. They should support interactions with customers through multi messaging campaigns such as email, tickets, phone, task systems, and chat systems. These interactions should be coordinated and real time. Representatives are also expected to acquire an in depth understanding of the software and equipment customers are using accompanied by good interpersonal and customer service skills.
Qualifications
Responsibilities:
Research and resolve credit card terminal issues and questions from our merchants and our Independent Sales Representatives.
Listening attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
Improve terminal performance by identifying problems; recommending changes
Diagnose customer issues through process of elimination by asking probing questions
Provide customers with efficient and courteous service.
Provide resolution by identifying problems; researching answers & guiding merchants through corrective steps
Receive & resolve inbound calls, emails, chats, tasks, & Tickets
Make follow up outbound calls to customers
Skills Needed
:
Experience working with credit card terminals, POS equipment, registers, touch screens, and scanners is a plus.
Excellent listening, written, and verbal communication skills
Strong problem solving skills with proficient attention to detail
Must be able to handle multiple tasks at once in a fast paced call center environment
Interact and coordinate with other departments to resolve customer issues
Ability to adapt to and implement change
Creative and forward thinking
Proficient in relevant computer applications
Bilingual (English/Spanish) is a plus, but not required
2+ years Customer Service/ TechnicalSupport experience preferred, but not required
Experience in the banking or credit card processing industry preferred, but not require
Required Education and Experience
High school diploma or equivalent is required
Knowledge of customer service core principles and practices
Familiarity with the Microsoft Office Suite
Additional Information
All your information will be kept confidential according to EEO guidelines.
Our Culture: We are in search of individuals that share our values: Passion for the work, Understanding, Inventing, Building, Discipline, Learning, and Respect and Teamwork. We are foodies, and we are into fitness. We have outdoor patios for eating and interacting with teams from other divisions. Our Allentown campus holds 3 buildings and over 300 employees. In the spirit of learning and developing, we offer our employees access to various educational resources.
How much does a technical support engineer earn in Reading, PA?
The average technical support engineer in Reading, PA earns between $57,000 and $110,000 annually. This compares to the national average technical support engineer range of $61,000 to $119,000.
Average technical support engineer salary in Reading, PA