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  • ML Engineer - AI Platform & GenAI Solutions

    Apple Inc. 4.8company rating

    Technical support engineer job in Seattle, WA

    A leading technology company in Seattle seeks an experienced Machine Learning Engineer to develop and deploy cutting-edge AI models. This role emphasizes building robust ML infrastructure and automating pipelines for data and model management. Ideal candidates will have over four years of experience in machine learning and proficiency in programming languages like Java or Python. The position offers a competitive salary, comprehensive benefits, and opportunities for professional growth. #J-18808-Ljbffr
    $112k-154k yearly est. 5d ago
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  • Principal AI Rack & Server Solutions Engineer

    Advanced Micro Devices 4.9company rating

    Technical support engineer job in Seattle, WA

    A leading technology firm in Seattle is looking for a Principal Member of Technical Staff to support system design, debug and engage with customers on their AMD Instinct™ product line. This role involves leading hands-on validation efforts, optimizing Rack-Scale AI solutions, and influencing product roadmaps. The ideal candidate will have extensive experience in system architecture and debugging, along with relevant academic credentials. The position offers opportunities to mentor and drive technical excellence in a collaborative team environment. #J-18808-Ljbffr
    $85k-114k yearly est. 5d ago
  • Information Technology Specialist

    KBC Advisors 4.1company rating

    Technical support engineer job in Seattle, WA

    KBC Advisors is seeking an experienced IT Specialist to support our growing Data & Products team. This role is hands-on and critical to ensuring seamless technology operations across the organization. The ideal candidate will be proactive, detail-oriented, and comfortable balancing day-to-day support with strategic IT initiatives. KBC Advisors is a modern, nimble purpose-built firm. We pride ourselves on doing things differently. We want team members with diverse views and experiences who can bring new ideas to the table. We value what makes each of us unique and use it to drive our innovative approach to commercial real estate. This is an in-person position in our Seattle, Washington office. Essential Duties and Responsibilities Manage and track IT assets, including hardware and software, to ensure accurate inventory and maintenance Support IT-led projects and system rollouts in a hands-on environment Troubleshoot user access issues on company devices Provide technical support for video conferencing systems and meetings Deliver user training on tools, applications, and IT policies Manage, escalate, and de-escalate IT ticket submissions to ensure timely resolution Research, evaluate, and recommend new technologies to improve IT processes Create, update, and manage IT process guides and training resources Provide IT support and onboarding for new and existing employees Assist with implementing and monitoring IT security measures Travel to KBC offices as needed to provide onsite support Preferred Qualifications Strong understanding of IT asset management and lifecycle processes Proficiency with Microsoft 365, Windows and mac OS environments, and video conferencing platforms Familiarity with IT security best practices and access management Excellent communication skills with the ability to train and support non-technical users Strong problem-solving skills with the ability to prioritize multiple requests Experience working both independently and collaboratively across teams Education and Experience Bachelor's degree in Information Technology, Computer Science, or a related field 3+ years of experience in IT support, systems administration, or a related role The expected annual base salary for this position is $67,000 - $82,000. Experience, skills, location and other factors are considered when determining the salary offered.
    $67k-82k yearly 1d ago
  • Quantitative Trading Systems Engineer: Futures & Equities

    Millennium Management LLC 4.1company rating

    Technical support engineer job in Seattle, WA

    A leading global hedge fund in Seattle is seeking a Quantitative Developer to build critical trading infrastructure. You will collaborate with quantitative researchers and senior portfolio managers to optimize systems for trading strategies across global futures and equities. Candidates should have strong skills in React/Typescript and Python, paired with a Master's or PhD in a relevant field. This position offers significant career growth and impact in a dynamic environment. #J-18808-Ljbffr
    $92k-119k yearly est. 4d ago
  • Forward Deployed Engineer, Gov

    Openai 4.2company rating

    Technical support engineer job in Seattle, WA

    About the team The OpenAI for Government team is a dynamic, mission-driven group leveraging frontier AI to transform how governments achieve their missions. Our team works to empower public servants with secure, compliant AI tools (e.g., ChatGPT Enterprise, ChatGPT Gov) and mission-aligned deployments that meet government technical requirements with strong reliability and safety. About the role Forward Deployed Engineers (FDEs) lead complex deployments of frontier models in production. You will embed with our most strategic government and public sector customers-where model performance matters, delivery is urgent, and ambiguity is the default. You'll map their problems, structure delivery, and ship fast. This includes scoping, sequencing, and building full-stack solutions that create measurable value, while driving clarity across internal and external teams. You will work directly with defense, intelligence, and federal stakeholders as their technical thought partner, guiding adoption, maximizing mission impact, and ensuring successful deployments at scale. Along the way, you'll identify reusable patterns, codify best practices, and share field signal that influences OpenAI's roadmap. This role is based in Washington DC, Seattle or San Francisco. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required, including on-site work with customers. In this role you will Own technical delivery across multiple government deployments, from first prototype to stable production. Deeply embed with public sector customers to design and build novel applications powered by OpenAI models. Enable successful deployments across customer environments by delivering observable systems spanning infrastructure through applications. Prototype and build full-stack systems using Python, JavaScript, or comparable stacks that deliver real mission impact. Proactively guide customers on maximizing business and operational value from their applications. Forge and manage relationships with customer leadership and stakeholders, ensuring successful deployment and scale. Scope work, sequence delivery, and remove blockers early-making trade-offs between scope, speed, and quality. Contribute directly in the code when clarity or momentum depends on it. Codify working patterns into tools, playbooks, or building blocks others can use. Share field feedback with Research and Product to influence model and product development. Keep teams moving through clarity, judgment, and consistent follow-through. You might thrive in this role if you Bring 5+ years of engineering or technical deployment experience, ideally in customer-facing or government environments. Active TS/SCI clearance or equivalent Have scoped and delivered complex systems in fast-moving or ambiguous contexts. Write and review production-grade code across frontend and backend, using Python, JavaScript, or similar stacks. Are familiar with cloud deployment models (Azure, AWS), Kubernetes, Terraform, and related infrastructure. Have experience building or deploying systems powered by LLMs or generative models, and understand how model behavior affects product experience. Simplify complexity, make fast, sound decisions under pressure, and communicate clearly across technical and non-technical audiences. Spot risks early, adjust without slowing down, and model calm judgment when stakes are high. Are humble, collaborative, and eager to help others with empathy. Operate with high horsepower, thrive in dynamic environments, and can ruthlessly prioritize across multiple projects. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI's Aff… Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology. #J-18808-Ljbffr
    $90k-128k yearly est. 3d ago
  • Solutions Engineer

    Braintrust

    Technical support engineer job in Seattle, WA

    About the company Braintrust is the AI observability platform. By connecting evals and observability in one workflow, Braintrust gives builders the visibility to understand how AI behaves in production and the tools to improve it. Teams at Notion, Stripe, Zapier, Vercel, and Ramp use Braintrust to compare models, test prompts, and catch regressions - turning production data into better AI with every release. About the role We are looking to hire a solutions engineer to partner with our sales team to navigate every part of the sales process. In this role, you'll working closely with technical stakeholders at companies ranging from small startups to massive enterprises. Our primary users are software engineers and PMs at world-class tech companies who are working to leverage GenAI. What you'll do Partner with our sales team to articulate the overall Braintrust value proposition, vision, and strategy to customers Own the technical engagement with customers and help close complex opportunities through advanced competitive knowledge, technical skill and credibility Deliver product and technical presentations to potential and existing customers Effectively communicate with customers and internal teams to provide feedback on our products and the competitive landscape Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles and create other public or private enablement material Ideal candidate credentials 5+ years of experience as a sales engineer or in solutions consulting Ability to connect a customer's specific problems to Braintrust's solutions Proficiency in Typescript and Python Has written prompts / tinkered with GPT models and apps Benefits include Medical, dental, and vision insurance Daily lunch, snacks, and beverages Flexible time off < Competitive salary and equity AI Stipend Equal opportunity Braintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. #J-18808-Ljbffr
    $73k-107k yearly est. 2d ago
  • Supplier Product Support Engineer (Experienced or Senior)

    Boeing 4.6company rating

    Technical support engineer job in Seattle, WA

    At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. We are seeking a highly motivated and technically skilled Supplier Product Support Engineer (Experienced or Senior) to join our team in Seattle, WA. Position Overview: In this role, you will be responsible for reviewing supplier-provided technical documentation, including Component Maintenance Manuals (CMMs), Service Bulletins (SBs), and repair procedures for aircraft components. You will collaborate closely with suppliers, supply chain teams, internal engineering stakeholders, and airline customers to identify and resolve gaps, support compliance, and uphold the highest standards of safety, quality, and reliability across our supplier base. This position offers a highly collaborative environment where your engineering expertise will directly support global aviation operations and drive continuous improvements in aviation maintenance data quality. If you have experience in aerospace engineering, component maintenance, or aviation supplier support, and are looking for a high-impact role, we encourage you to apply. Responsibilities: Evaluate and review supplier repair and maintenance data, for technical accuracy, completeness, and compliance with internal requirements and industry standards such as ATA iSpec 2200 and S1000D. Apply engineering judgment to assess the clarity, performability, and overall quality of component maintenance documentation. Identify and document technical discrepancies, non-compliances, or gaps in the data; collaborate directly with suppliers to ensure timely resolution. Coordinate and communicate effectively with supply chain agents, internal design engineering teams, and airline stakeholders to align on requirements, priorities, and corrective actions. Contribute to continuous improvement initiatives by supporting process enhancements and sharing best practices related to supplier data review and approval. Maintain thorough and detailed records of reviews, findings, and decisions within internal systems to support traceability and compliance. Occasional travel to support training, technical discussions, joint reviews, and collaborative problem-solving sessions. Works under general supervision Work Authorization: This position is expected to be 100% onsite. The selected candidate will be required to work onsite at Seattle, WA location. Basic Qualifications (Required Skills/Experience): Bachelor of Science degree from an accredited course of study in engineering, engineering technology (includes manufacturing engineering technology), chemistry, physics, mathematics, data science, or computer science. 2+ years of supply chain, business operations, technical/aviation support role or engineering experience. Preferred Qualifications (Desired Skills/Experience): 5+ years of related work experience or an equivalent combination of education and experience (supply chain, business operations, technical/aviation support role or engineering). 3+ years of experience as an engineer in a customer support role to an airline customer or supplier. 3+ years of experience supporting maintenance of aircraft or aircraft parts. Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies . Union: This is a union-represented position. Pay and Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bar gaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary Pay Range: Experienced (Level 3): $94,350 - $127,650 Senior (Level 4): $115,600 - $156,400 Additional Information: All information provided will be checked and may be verified. Applications for this position will be accepted until Jan. 26, 2026 Export Control Requirements: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee. Export Control Details: US based job, US Person required Education Bachelor's Degree or Equivalent Required Relocation This position offers relocation based on candidate eligibility. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift This position is for 1st shift Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
    $115.6k-156.4k yearly Auto-Apply 1d ago
  • Manager of Technology Support

    Tacoma Community College 3.9company rating

    Technical support engineer job in Tacoma, WA

    Who We Are Located in the scenic Puget Sound area with nearby mountain ranges and Mount Rainier in the distance, Tacoma is surrounded by outdoor recreational opportunities such as hiking, boating, and camping. Tacoma, Washington has been ranked as one of the most livable cities in the country, due to the increasing career opportunities, cultural diversit,y and community engagement, just to name a few. Tacoma Community College (TCC) was built on the ancestral territory of Coast Salish peoples, specifically the Puyallup and Squaxin Island Tribes. The 1854 Medicine Creek Treaty forcibly removed them to Reservations to make way for colonizers; we recognize the privilege of utilizing this land has come at a great cost. We honor the resilience of the Puyallup and Squaxin Island people, who still live here, defend their rights, and contribute greatly to the well-being of our community. Our institution aims to increase partnerships and community ties with the local indigenous populations. Moreover, TCC stands in solidarity with Black Lives Matter and the Black community by further strengthening collaboration with the Black Student Union as well as community entities such as the Tacoma-Pierce County Black Collective, the Tacoma Urban League, and local black-owned businesses. In addition, we strongly support the Stop Asian Hate movement and have an active Asian Pacific Islander Student Club as well as an Asian and Pacific Islander Faculty and Staff Coalition. TCC is committed to developing more culturally responsive curricula by infusing and incorporating more educational content focused on the lives, experiences, and contributions of Native, Black, Latine, Asian, and other marginalized communities. We continually strive to become an anti-racist institution. We are specifically focusing on improved support for traditionally marginalized populations, including Black/African- American, Indigenous, People of Color, Dreamers, justice-involved, immigrants and refugees, Veterans, people with disabilities, and the LGBTQ+ community. To this end, TCC seeks applicants who: * Value intellectual curiosity and innovative teaching * Welcome difference and model respectful interaction with others * Recognize and honor the important role that diversity brings to an educational community * Are committed to educating a racially and socioeconomically diverse student population * Are committed toteaching in a community college setting * Care deeply about student success * Intentionally support and promote efforts related to equity, diversity, and inclusion * Honor TCC's mission promoting equitable access to educational opportunities * Reflect the diversity of our community Position Summary: This position provides expert-level supervision, consultation, design, development, lifecycle management, maintenance, and problem-solving activities related to computing endpoints, classroom technology, and the help desk at Tacoma Community College. This position is the campus IT Accessibility coordinator and will develop and lead compliance, training, and verification processes. This position manages and supports a variety of enterprise systems across TCC. Responsibilities include highly complex tasks such as planning, research, development, implementation, and maintenance of computer hardware, software, and customer support of enterprise applications, services, and a variety of academic and administrative systems across TCC. Hire, train, and supervise staff and provide leadership to ensure stable, high-quality technology services and equipment in support of the administrative and instructional environment. This position leads others in the form of future planning, development, and deployment of technology resources. This position will collaborate with others across campus in support of new initiatives. This position stays abreast of new technology and is integral to planning future campus technology needs. This position reports to the Associate Director of Information Technology. Essential Functions Leadership * Develop project plans, schedules, reports, and manage activities. Provide multiple alternatives and scenarios to be considered in decision-making. * As the campus IT Accessibility Coordinator this position will be the leader responsible for reviewing all VPAT and HECVAT documents to ensure software and services are accessible. * This position leads and serves on IT and other Accessibility committees. It will ensure compliance at the federal, state, and local level and develop/implement related activities at an expert level. * Provide training and/or training materials and knowledge transfer to customers and team members. * Hire, direct, supervise, and evaluate staff who provide support for instructional and administrative technology services. Participate in the hiring process for appropriate staff, including identification of need and related qualifications. * Leads planning, design, and implementation for new technology initiatives and projects. Collaborate with campus employees, departments, and divisions to identify and support technology needs. * Conduct planning and implementation to incorporate complex systems in line with departmental goals. * In consultation with Instruction, advocate for appropriate implementation and use of instructional technology in the institutional and educational process and establish service level agreements. * Leads, trains, and supervises the activities of the IT Help Desk operations and support personnel. Manage and route escalated work orders and service requests. * Coordinate and manage vendors, employees, and projects to specify, define, design, and procure solutions. * Ensure the availability and reliability of technology services in accordance with TCC's needs. This includes certifying equipment and programs for proper maintenance, control, administration, and documentation. * Represent the department's operation and planning efforts as a member of the Academic Technology Committee and other forums as assigned. * Inform and implement the Information Technology Security Program, outlining standards necessary for balancing college educational, business, and information security objectives. * Assist in strategic and tactical planning, development, evaluation, and management of the information and technology systems and services for the college. Stay abreast of and anticipate technology trends, best practices, and needs. * Recommend and manage cost-effective purchases and replacement programs for campus hardware and/or software service assets. * Establish and maintain a professional working environment that promotes teamwork and organizational values. * Contribute to creating a safe, bias-free working environment, which engenders respect for differences and encourages inclusion. * Oversee and execute effective asset management and inventory control. * Oversee and execute efficient, cost-effective, and environmentally-friendly surplus of decommissioned assets following applicable policy and procedure. * Support faculty and student use of the College's computing labs and multimedia presentation spaces. * Supervise Multimedia Support technician. * Monitor budgets and supplies inventories. * Manage relationships with vendors. * Monitor the campus printing systems. Propose changes when needed. Authorize student refunds and account corrections. * Supervise PC setup, maintenance, and problem isolation for instructional and administrative computers. * Supervise full-time support technicians, part-time support technicians, and student employees. * Oversee the creation and deployment of appropriate PC images. * Problem Resolution and Training. Resolve escalated system and end-user problems and train technical staff on discovered resolutions. Write technical articles and procedures for IS staff. Write end-user and technical documentation. Develop and coordinate technical training plans and opportunities, including on-site and online offerings. Hands-on work * Coordinate and manage vendors, employees, and projects to specify, define, design, implement, manage, monitor, maintain, and administer enterprise-level services * Ensure the security of the campus network and technology assets. * Provide quality customer service, including collaborating with partners to address service shortfalls. * Perform other related duties as required and deemed appropriate in support of the Information Technology Department to accomplish assigned responsibilities and functions of the office. Qualifications Duties of the position require knowledge, skills and abilities: * Subject Matter Expertise in Information Technology. * A deep commitment and understanding of accessibility in terms of technology and compliance. * Strong oral and written language skills. Excellent presentation and communication skills. Comfortable communicating with all levels of personnel, up to senior-level management. * Effectively carry out work processes to achieve individual and organizational goals. * Manage personal time and projects wisely; set priorities, make appropriate decisions to complete assigned tasks, and solve problems efficiently and promptly. * Identify and understand issues, challenges, and learning opportunities; be proactive and strategic with solutions. * Communicate promptly and responsively to the needs of the department and college community. * Ability to direct, manage, and provide empathetic and timely customer service to students, faculty, staff, and community members in a higher education setting. * Possess program and project management skills with the ability to plan, implement, manage, and evaluate complex programs and projects. * Ability to communicate and relate well with diverse populations, students, faculty, staff, and the general public in a friendly, courteous, respectful, and professional manner. * An appreciation of diversity and the benefits of a commitment to cultural awareness and sensitivity in the workplace. * Ability to actively lead and participate in teams to advance the college towards the completion of shared goals. * Ability to promote and maintain a healthy and positive work environment with collegial and cooperative work relationships. * Ability to provide clear and ethical principles to decision-making and use judgment and discretion in sensitive matters. * Ability to perform well under pressure and engage in critical self-reflection and growth. * Ability to represent the college effectively at all levels, both internally and externally. Duties of the position required experience: * Demonstrated success working effectively with ethnically and culturally diverse populations * Bachelor's degree in business, information technology, computer science, computer engineering, or relevant field OR 5+ years of equivalent IT management work experience OR Equivalent education, certification, or experience may be substituted for the degree. * 5 years of full-time increasing responsibility experience in an information technology department. * 3 years of full-time experience in supervision and responsibility over an area that reports to this position. * Experience and knowledge of ITIL processes. Required conditions of employment: * Successful completion of a criminal history background check prior to employment. Application Process Application Materials & Procedure Complete application packages must include the following. * Tacoma Community College online application. * Resume & cover letterdescribing how your educational background and experience align with the responsibilities and qualifications. * Unofficial copies of transcripts for all colleges and universities attended. * Tacoma Community College is committed to eliminating barriers and systems of oppression so we may serve all learners AND support each other as colleagues. We strive to be an anti-racist institution and value compassion, respect, and continuous improvement. A critical component of this is the understanding that the work of establishing, cultivating, and championing Equity, Diversity, and Inclusion (EDI) belongs to all employees. Please share with us, in an attached statement (maximum two pages), how your experiences and understanding of EDI will contribute to, foster, and support this crucial work here at TCC. Compensation and Benefits This is a full-time administrative position contracted on an annual basis. The schedule is Monday - Friday 7:30 am-4:30 pm or as assigned. The salary for this position is $120,000 - $125,000. Must be available on occasional evenings, nights, and weekends as needed. Telework is available upon approval. Summer schedule may vary to four 10-hour days. The primary work location is Building 18 on the TCC Tacoma campus. Tacoma Community College offers a comprehensive healthcare benefits package for you and your dependents including medical, dental, and vision insurance. Life and long-term disability insurance plans; vacation, sick and personal leave; reduced tuition for the employee; and retirement benefits are also provided. For more information, please visit our employment page/employment benefits:******************************************* Degrees must be from accredited colleges or universities recognized by the U.S. Department of Education and verified by the National Clearinghouse.International degrees will be verified for U.S. equivalency.Successful completion of a criminal history background check is required upon employment. Tacoma Community College values diversity and is an Equal Opportunity Employer and Educator. Tacoma Community College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, or status as a veteran of war. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). Provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following persons have been designated to handle inquiries regarding non-discrimination policies: Stephen Smith, Title VII and Title IX, Building 14, ************; Kathryn Held, Section 504 Officer, Student Affairs Administration Office at ************. This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice. Tacoma Community College Human Resources 6501 S 19th St Bldg. 14, Tacoma WA 98466 *********************************
    $120k-125k yearly 5d ago
  • IT Helpdesk Technician

    Us Tech Solutions 4.4company rating

    Technical support engineer job in Seattle, WA

    Hiring Helpdesk technicians who can speak Spanish for one of the largest insurance company based out of Seattle, WA. Strong customer service skills. Technical aptitude with strong PC literacy skills. Proficiency with Windows Operating Systems. Basic knowledge of a LAN/WAN environment. Strong problem solving skills and decision making ability. Strong enthusiasm and desire to learn. Work well in a team environment. Strong written and verbal communication skills. Ability to learn and apply technical information in a fast-paced, demanding work environment. Effective listening skills. Ability to follow policies and procedures; attention to detail. Self-motivation and organization. Associate degree in Technical or Business discipline preferred, at least two years of experience in IT or related field, or an equivalent combination of education and work experience. Requires sufficient knowledge of IT operations, responsibilities, work flow process and procedures to resolve most inquiries independently. Good analytical and communication skills, sound judgment, and the ability to work effectively with client and other staff. Additional Information All your information will be kept confidential according to EEO guidelines.
    $38k-57k yearly est. 20h ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Technical support engineer job in Seattle, WA

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $64k-94k yearly est. 13d ago
  • IT Support Specialist

    Osborn Consulting 4.0company rating

    Technical support engineer job in Seattle, WA

    The IT Support Specialist will play a crucial role in ensuring the smooth operation of our IT infrastructure and providing daily technical support to our employees. This position supports the Sr. IT Manager and requires a hands-on approach to managing hardware, software. The IT Support Specialist will be based in our Seattle Washington office and will work closely with all departments to provide timely and effective IT support. This position requires travel to our Bellingham and Spokane offices (10-15%). About the Role In this position, you'll work with a highly collaborative team to: Technical Support and Troubleshooting Provide first-line technical support to end-users for hardware, software, and diagnosing network issues. Diagnose and resolve technical issues related to desktops, laptops, printers, and other peripherals. Assist in the installation, configuration, and maintenance of IT equipment and software applications. User Assistance and Training Respond to and address help desk requests in a timely manner, documenting issues and resolutions in the ticketing system. Provide user training on IT systems, software applications, and best practices. Develop and update user manuals and technical documentation. Own IT-related needs for new employees, including setting up workstations, leading an ‘Intro to IT' meeting, and coordinating the shipment of equipment for remote employees. Coordinate the return shipping of equipment for terminated employees. Troubleshoot Polycom conferencing equipment for all offices. System and Network Maintenance Assist in the monitoring of computer systems and networks to ensure optimal performance. Assist in the troubleshooting of network infrastructure, including routers, switches, and firewalls. Collaboration and Communication Work closely with the Sr. IT Manager on various projects and initiatives. Collaborate with other departments to understand and address their IT needs. Communicate effectively with team members and end-users. Provide a quick turnaround for all help desk requests. Security and Compliance Assist in implementing IT security policies and procedures. Reporting any vulnerabilities or breaches. Report any breach in compliance. About You We're looking for someone with: 1+ years of experience Associate's degree in Information Technology, Computer Science, or a related field, or equivalent work experience. Proficiency in Windows operating systems, Microsoft Office Suite, and common IT applications. Strong understanding of computer hardware, software, and network systems. Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills. Ability to work independently and as part of a team. A+ certification preferred Technical Proficiency: Strong technical knowledge and the ability to troubleshoot and resolve IT issues efficiently. Customer Service: Ability to provide excellent customer service and support to end-users. Communication: Effective communication skills to explain technical concepts to non-technical users. Organizational Skills: Ability to manage multiple tasks and prioritize effectively. Team Collaboration: Ability to work collaboratively with IT team members and other departments. This is a predominately desk job with the option of sitting or standing. Ability and willingness to travel to site visits and local branch offices for occasional meetings. Flexible work schedule. Location This is an onsite position primarily based in our Seattle office. For the first few months, training will take place at our Bellevue office. About Osborn Osborn Consulting is an employee-owned consulting firm providing civil engineering, landscape architecture, and urban design on public projects across Washington state. The power of these public projects surrounds our daily lives, from the sidewalks we stroll to visit our neighborhood park, to the confidence in knowing our homes are safe from flooding when heavy rain comes. Our team develops strong foundations of trust with cities, counties, and agencies to achieve more resilient and more sustainable communities. We have grown strategically over the last 20 years from a firm of one to a team of more than 100 motivated, hard-working, and creative individuals. Working for Osborn provides you the chance to learn new skills, follow your passions, and have fun along the way! What We Offer We provide a comprehensive benefits package that promotes employee health, performance, success, and ownership. (Stated benefits are for full-time regular positions. Temporary and part-time roles are eligible for limited benefits.) Competitive pay, medical and dental insurance, a 401K plan with matching, PTO/holiday pay, health and fitness stipend, commute support, and profit sharing. A collaborative and fun environment with idea-sharing, learning, and curiosity. Training and mentoring. Opportunities for growth within the company. The expected compensation range for this position for employees based in the Bellevue/Seattle area is $55,000-$70,000 annually and is dependent upon skills, experience, education and geographical location. What We Value Our new team member will be someone who aligns with our core values of Professionalism & Responsibility, Collaboration & Creativity, Health & Well-Being, Laughter & Fun, Relationships & Respect, Growth & Exploration. Our Diversity and Inclusion Osborn is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. If you are an individual with a disability and need assistance completing the online application, please call ************. Please leave a message and a member of our People Operations team will return your call within three business days. Alternatively, an email may be sent to ***********************. “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request an accommodation to apply for a job. Osborn participates in the Electronic Employment Eligibility Verification Program.
    $55k-70k yearly 3d ago
  • IT Help Desk Technician - Corporate

    Charlie's Produce 4.5company rating

    Technical support engineer job in Seattle, WA

    Charlie's Produce - Who We Are Charlie's Produce is a privately owned wholesale produce company. We are the largest privately owned produce wholesaler on the West Coast, and we are growing. The secret to our success in this industry is PEOPLE! We strive to hire the best and we reward them with a working environment that fosters loyalty, stability, innovation, and growth. Charlie's was founded in quality, and we are proud that it is still our focus. With a team of dedicated people who are passionate about food, supply chain, and their community we are looking for like minded individuals to help further our goal to enhance our communities through quality produce. What we offer: An amazing company culture! Medical/Dental/Vision on the first of the month following hire. ESOP (Profit Sharing) and 401(k). Paid vacations, paid holidays. Pre-tax commuter benefits, and onsite parking. Coverage under State Sick Leave. 100% Prepaid College Tuition for employees and their dependents. Employee assistance program (EAP). Additional Compensation Details: $25- $30/hour Potential 90-day performance-based raise Yearly review with possibility of increase based on performance and tenure Job Description The Role We are looking for a skilled person to provide reliable, skilled, and thorough technical assistance on computer systems. This role requires a strong understanding of various IT systems, hardware, software, and network troubleshooting. The right person will not be afraid to hop on the phone or interface in person, depending on the need, with our in-house employees to resolve or escalate their needs accordingly. Success in this role will require strong customer service skills, good technical knowledge, and clear communication to effectively understand the problem and explain its solution. Essential Responsibilities Include, but Are Not Limited To: Serve as the first point of contact for internal customers seeking technical assistance via phone, email, and computer chat Provide advanced troubleshooting and technical support for hardware, software, and network-related issues Perform remote and physical troubleshooting through diagnostic techniques and by asking pertinent questions Determine the best solutions based on the issue Walk the internal customer through the problem-solving process while practicing patience and courtesy Assist end-users by answering questions and guiding them through the problem-solving process, ensuring excellent customer service and clear communication Escalate any unresolved issues to the correct team member as necessary Provide accurate information on IT products or services as requested or refer the request to the proper team member Record events and problems and their resolution in logs Escalate reoccurring issues found based on the incident logs to the correct team member Follow-up and update internal customer with the status of their request if needed Pass on any feedback or suggestions by internal customers to the appropriate team member or manager Identify and suggest possible improvements on procedures and processes Manage Help Desk tickets in a timely and courteous manner Perform follow-up customer service to ensure issues are fully resolved Ability to lift and move computer equipment up to 50 lbs Will require on-call support and occasional after-hours work to resolve critical issues Qualifications Required Skills and Experience Associate's degree in Information Technology, Computer Science, or a related field; or equivalent work experience Working knowledge of Office 365 products and how to resolve issues Good understanding of computer systems, mobile devices and Windows OS Experience with hardware installs Ability to diagnose and resolve basic to high level technical issues Excellent communication skills, both written and verbal A high level of emotional intelligence Stellar customer service skills Detail oriented with the ability to make detailed notes on tickets Highly organized with the ability to prioritize A high level of phone etiquette CompTIA A+, Network+, or equivalent certifications are preferred Strong understanding of networking concepts, including TCP/IP, DNS, DHCP, VPN and Active Directory Preferred Skills and Experience Experience as a help desk technician or other customer support role within an IT department Experience working with a ticketing system (e.g., ServiceDesk, ServiceNow, Jira) IBM iSeries (AS400) experience Additional Information All your information will be kept confidential according to EEO guidelines. This is a safety-sensitive position. This employer participates in E-Verify and will provide the Social Security Administration and if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. We do not provide H1-B sponsorships at this time. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state . For additional protected privacy information please visit: Privacy Policy | Charlie's Produce (charliesproduce.com) Charlie's Produce is an Equal Opportunity Employer Visit our Employment Page for more details or to view our privacy center: **************************************** Recruiters - DO NOT CONTACT!
    $25-30 hourly 20d ago
  • IT Systems Administrator - Temporary Position

    The Museum of Flight 4.3company rating

    Technical support engineer job in Seattle, WA

    Do you like to be challenged with complex problems and love creating elegant solutions? The Museum of Flight is expanding our Information Technology team to support internal growth and new innovations in software, hardware, end-user experiences, and the next generation of digital access for Museums. If you want to make a big difference on a small team, are highly organized, can effectively communicate complex ideas, and have managed multiple projects, we want to hear from you. We highly encourage persons of color, members of marginalized communities, women, non-binary, and LGBTQIA+ individuals to apply. **This is a 4-6 month temporary position** Summary The Systems Administrator supports the mission of The Museum of Flight by being responsible for the reliable day-to-day operation, maintenance, and security of the organization's IT infrastructure. They install, configure, and support servers, networks, and end-user devices across local and wide area environments. This role ensures the availability, performance, and integrity of email systems, data storage, applications, and connectivity to support continuous business operations. Essential Duties & Responsibilities Following is a summary of the essential functions for this job. Other duties may be performed both major and minor, which are not mentioned below. Specific activities may change from time to time. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential job functions. 1. Systems & Infrastructure Administration Manage Windows Server environments, Active Directory, DNS, DHCP, GPOs, file systems, and user provisioning. Maintain hybrid identity infrastructure (Microsoft Entra ID/Azure AD) and integrations with Microsoft 365, SharePoint, and Teams. Monitor and optimize server performance, storage, backup solutions (Rubrik), and virtualization environments (Hyper-V/VMware). Serve as the primary Tier 3 escalation point and provide Tier 2/3 escalation support to staff, swiftly resolving complex operational issues 2. Enterprise Applications Configure roles, permissions, workflows, custom forms, and analytics dashboards. Support integrations with Smartsheet, Salesforce, applicable CRM , Blackbaud Raiser's Edge donor/fundraising platform, and other nonprofit business systems. Partner closely with the Finance & Operations to streamline data flows, ensure reporting accuracy, and automate administrative processes. 3. Networking & Connectivity Configure and manage firewalls, Fortinet (Brocade Extreme Network), and switching architecture. Monitor LAN/WAN infrastructure, troubleshoot latency, access control, and site-to-site connectivity. Ensure uptime and resiliency across office, construction, retail, and remote field environments. 4.Projects & Documentation Contribute to IT projects: hardware refreshes, cloud migrations, network upgrades, disaster recovery planning. Develop technical documentation, SOPs, user training guides, and knowledge base articles. Collaborate across departments to assess technological needs and recommend scalable solutions. 5. Dedicated Security and Digital IP Protection Proactively enforce security policies (e.g., GPOs) across all servers and endpoint devices in alignment with organizational standards and regulatory compliance. Manage access controls and conduct regular user access reviews across core business systems (e.g., Abila MIP / Microix, Raiser's Edge, SharePoint) to protect sensitive donor and financial data (Digital IP). Manage security tools, interpret alerts, and actively participate in the Security Incident Response process, escalating critical findings to the IT Director. Manage and monitor the data storage and backup infrastructure (Rubrik) to ensure the integrity and rapid recovery of core institutional assets and IP. Qualifications Education & Experience Associate degree in a related field preferred, or commensurate experience of the subject Minimum of four (4) years' work experience in IT systems administration. Knowledge Strong project management knowledge with a demonstrated ability to deliver on time and on budget. Proficiency in -specific software (e.g., SmartSheet, Azure) desired. Experience with Smartsheet, Raisers Edge, Salesforce software preferred. Skills Well organized, customer service driven and excellent interpersonal skills. Computer proficiency in a Microsoft Windows environment. Abilities Ability to work collaboratively in a dynamic work environment Ability to navigate ambiguity and adapt to evolving priorities. License & Certification None Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Schedule is set by the supervisor with flexibility for evening and variable hours based on Museum need. Able and willing to work a flexible and/or extended work week which may include some evening and/or weekend work. Onsite attendance is essential to perform the duties of this position. Little to no travel is expected for this position. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift up to 30 pounds with assistance. This position works in an office environment with long sedentary periods and repetitive wrist and arm movement The ability to focus, bend, carry, reach to the side, front and overhead, push, pull, walk, stand, twist, squat and crawl from frequent to occasional as required in an IT installation setting Comfortable working in confined work space, overhead catwalks, ladders of varied heights and elevated platform lifts Benefits The Museum of Flight offers employees benefits which include accrued sick leave, paid working holidays, 403(b) retirement plan and a 25% discount at the Museum Store. Compensation The hourly rate for this temporary position is $31.88 - $38.26, depending on experience. Should you receive an offer, please expect that it can fall anywhere within this range. A multitude of factors will determine a fair salary based on the following: scope of role within the organization, years of relevant experience, specific skills, and evaluation of capability to execute in role successfully (among other critical factors). Important Information The Museum of Flight is committed to reflecting the diverse community around us. We continue to listen, learn, and implement change so that we can become a more inclusive organization that addresses bias and inequity, and better serves our communities. We highly encourage persons of color, members of marginalized communities, women, non-binary, and LGBTQIA+ individuals to apply. Prior to hire and once an initial offer of employment has been made, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. The Museum of Flight is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, color, age, sex, religion, national origin, disability, veteran's status, sexual orientation, or gender identity/expression. This organization participates in E-Verify. #LI-EA1 #li-onsite
    $31.9-38.3 hourly 9d ago
  • IT Network Engineer III

    Crane Aerospace & Electronics

    Technical support engineer job in Lynnwood, WA

    **Crane Aerospace and Electronics** has an exciting opportunity for an **IT Network Engineer III** at our **Lynnwood, WA** location. ._ **About Crane:** **Crane Aerospace & Electronics** supplies critical systems and components to the aerospace and defense markets. You'll find Crane Aerospace & Electronics in some of the toughest environments: from engines to landing gear; from satellites to medical implants and from missiles to unmanned aerial systems (UAS). This facility delivers industry-leading aerospace & defense power and fluid solutions. Our products are rugged enough to fly 5 billion miles from Earth on NASA's New Horizons spacecraft and innovative enough to be featured on Eviation's Alice all-electric aircraft. You'll join a group of aerospace professionals committed to engineering excellence and work in a community tucked between the idyllic Puget Sound and Cascade Mountains. **Job Summary:** The **IT Network Engineer III** is responsible for maintenance of all local and wide area network infrastructure technologies for Crane Aerospace and Electronics worldwide locations. Maintaining network administration tools with a particular focus on network access control systems. Maintaining relationships with third party vendors as well as the CraneCo Global GIS team. This role will require travel as needed to branch locations to perform maintenance and rollout activities. **Essential Functions:** + Administration of networking hardware such as switches, routers, wireless access points, firewalls, and security appliances. + Administration of network access control systems. + Maintenance of all network management platforms such as firewall management systems, network configuration management tools, and vulnerability management systems. + Act as an escalation point for LAN, WAN and NAC issues as needed from the CraneAE Service Desk team. + Provide data and reporting of KPI's to IT management for monthly reporting. + Maintain a relationship with key third-party vendors such as hardware/software vendors, and VARs to provide support to the infrastructure as needed. + Provide subject matter expertise for all networking technologies with participation in decision-making processes for the acquisition of new technologies into the environment. + Work closely with other IT functional groups to ensure cohesive support and strategies across the IT organization. + Any other task assigned by your supervisor or management **Minimum Qualifications** **:** + _Experience_ : Minimum 7 years in an IT role & minimum 4 years in a Network Engineering role. Demonstrated ability to run mid to large scale network implementations. Demonstrated ability to implement network access control technologies both on the edge and internally. + _Knowledge:_ Juniper, Palo Alto, Fortinet, Global Protect, SDWAN + _Skills_ : Strong communication and interpersonal skills both oral and written; Leadership; Supervision; Organization and prioritization + _Ability_ : Technical administration of complex solutions; Travel as needed + _Education/Certification_ : BS degree or equivalent experience is required + **Eligibility Requirement:** _This position may require access to Controlled Data or Information. Where the position requires such access only US Persons will be considered. As a US Department of Defense contractor, we are bound by International Traffic in Arms Regulations (ITAR)._ **Top Benefits:** As a team member at Crane Aerospace and Electronics, you'll enjoy: + **Benefits:** Health care, dental, vision, life and disability insurance starting the first day of the month + **Time Off:** 15 days of paid time off that start accruing your first day at Crane and 12 paid holidays per year. + **401k Retirement Plan:** 401k plan with company match + **Education Reimbursement:** eligible after 90 days of employment. **Working Conditions** **:** + Standard office environment + Work requires substantial visual concentration on detail + Working conditions are normal for a manufacturing environment + Manufacturing operations may require the use of safety equipment to include but not limited to: eye safety glasses, gowning, masks, hearing protectors, heel/wrist straps and any other required PPE + May be exposed to unusual environmental conditions such as loud noises, cold temperatures, confined spaces, dust or fumes + Standing: 10% *percentage is approximate and may vary depending on work task + Sitting: 90% *percentage is approximate and may vary depending on work task + Lifting (in pounds): up to 10 pounds + Pushing (in pounds): up to 10 pounds + Mental/Visual: use of computer, calculator, filing cabinets + Workspace (line, cube, etc):cubicle/desk You can see a list of our benefits at *************************************** or visit our website at *************** for more information on our company and great opportunities. We are committed to operational excellence and world class processes. We employ Lean manufacturing techniques to optimize manufacturing efficiency and accuracy on all product lines. Our products are known for their technical strength, proven reliability and overall value. In our efforts to maintain a safe and drug-free workplace, Crane Aerospace & Electronics requires that candidates complete a satisfactory background check. FAA sensitive positions require employees to participate in a random drug test pool. \#LI-JJ1 #CAE **Salary Range: 119,400 - 142,000 USD Annual** . Several factors contribute to actual salary, including experience in a similar role or performing comparable job responsibilities, skills, training, and other qualifications. Some roles may be eligible for participation in performance-based bonus programs. _This description has been designed to indicate the general nature and level of work being performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job._ _Crane Company. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, sexual orientation, general identity, national origin, disability or veteran status._ At Crane, we believe that attracting and retaining the highest quality people is the best insurance of success. Our goal is to recruit talented people and train them within a culture that calls for performance with trust and respect. Join us. The unique backgrounds and differences of our associates make us stronger, more capable, and more successful. Beyond an associate's base compensation, we reward and reinforce wellbeing with a compelling package of both cash and non-cash benefits, including comprehensive health, wellness incentives, assistance with retirement savings, paid time off, paid holidays, and tuition reimbursement - as well as performance-based bonus programs for certain positions. Crane prioritizes career development for our associates. All associates receive an annual development plan that includes a mixture of on-the-job coaching and formal training experiences to support individual development needs. We firmly believe in associate growth that supports career progression and we will proactively support your ongoing career development.
    $84k-119k yearly est. 41d ago
  • Network Support Engineer Tier 2

    Continuant 4.3company rating

    Technical support engineer job in Fife, WA

    Continuant is expanding our Global Managed Services team and we're looking for a Level-2 Network Support Engineer to provide mid-level technical support for enterprise customers around the world. If you enjoy troubleshooting real-world network issues, working across multiple vendors and platforms, and resolving problems others can't, this role is for you. What You'll Do Handle escalated network incidents and service requests from Level-1 support Troubleshoot routing, switching, VPN, wireless, and firewall issues in live customer environments Use tools such as packet capture, log analysis, and CLI diagnostics to identify root cause Escalate complex or high-severity issues to Level-3 engineering when required Maintain accurate ticket updates and documentation in ServiceNow Support proactive monitoring and alert triage to help prevent customer outages Update internal knowledge base articles with fixes and troubleshooting steps What You Bring 2-4 years experience in a NOC, TAC, MSP, or similar support environment Strong working knowledge of: VLANs, routing protocols, ACLs, VPNs, DHCP/DNS, wireless networking Ability to analyze issues independently and document clear troubleshooting steps Excellent written and verbal communication in English (customer-facing) Certifications: Required: CCNA (or equivalent experience), ITIL Foundation Preferred: CCNP, Fortinet NSE, Meraki, VMware, SD-WAN vendor certs Technical Environment You'll work with: Cisco ISR/ASR, Catalyst, Meraki, Fortinet firewalls, VPN technologies, routing (OSPF, EIGRP, basic BGP), switching (STP, EtherChannel), and standard troubleshooting tools (Wireshark, CLI, monitoring platforms, etc.). Experience with ServiceNow or other ITSM tools is a plus. Role Details Shift: EMEA schedule Location: Remote / Global (must be eligible to work in home country) Type: Full-time, Non-Exempt Travel: Occasional, for training or team collaboration Reports to: Sr. Network Engineering Manager Why Join Continuant? Work with enterprise-scale real-world networks - not lab simulations Career growth supported through certifications, lab access, and learning opportunities Stable, growing company with a strong engineering culture Global team, modern tools, and room to advance into Level-3 / Architecture roles --- Qualifications Required Qualifications 2-4 years of hands-on networking experience in a Service Desk, NOC, MSP, or TAC environment Strong troubleshooting ability across VLANs, routing protocols, ACLs, VPNs, DHCP/DNS, wireless Excellent written and verbal communication skills, especially in client-facing updates Ability to work in a ticket-driven environment with multiple concurrent tasks Certifications: Required: CCNA (or equivalent experience), ITIL Foundation Preferred: CCNP, Fortinet NSE, Meraki, VMware VCP, SD-WAN vendor certifications Technical Skills Routing: OSPF, EIGRP, basic BGP Switching: VLANs, STP, trunking, EtherChannel Security: ACLs, NAT, IPsec VPN, firewall concepts Platforms: Cisco ISR/ASR, Catalyst, Meraki; Fortinet or other major firewall vendor preferred Experience with monitoring tools, packet analyzers, and remote CLI access ServiceNow or similar ITSM platform experience Other Requirements Ability to work at a desk for 8-10 hours, 5 days per week Occasional travel for training or team onsite collaboration Must be legally authorized to work in applicable country of residence
    $74k-95k yearly est. 9d ago
  • Frontier AI Deployment Engineer for Government

    Openai 4.2company rating

    Technical support engineer job in Seattle, WA

    A tech-focused organization is looking for a Forward Deployed Engineer to lead complex AI deployments with government clients. You will be responsible for managing technical delivery, embedding within client teams, and utilizing advanced AI technologies to solve critical challenges. Ideal candidates will have 5+ years of experience in engineering, a TS/SCI clearance, and a strong ability to communicate effectively while navigating fast-paced environments. This position allows for hybrid work with significant travel requirements. #J-18808-Ljbffr
    $90k-128k yearly est. 3d ago
  • IT Helpdesk Technician

    Us Tech Solutions 4.4company rating

    Technical support engineer job in Seattle, WA

    Hiring Helpdesk technicians who can speak Spanish for one of the largest insurance company based out of Seattle, WA. Strong customer service skills. Technical aptitude with strong PC literacy skills. Proficiency with Windows Operating Systems. Basic knowledge of a LAN/WAN environment. Strong problem solving skills and decision making ability. Strong enthusiasm and desire to learn. Work well in a team environment. Strong written and verbal communication skills. Ability to learn and apply technical information in a fast-paced, demanding work environment. Effective listening skills. Ability to follow policies and procedures; attention to detail. Self-motivation and organization. Associate degree in Technical or Business discipline preferred, at least two years of experience in IT or related field, or an equivalent combination of education and work experience. Requires sufficient knowledge of IT operations, responsibilities, work flow process and procedures to resolve most inquiries independently. Good analytical and communication skills, sound judgment, and the ability to work effectively with client and other staff. Additional Information All your information will be kept confidential according to EEO guidelines.
    $38k-57k yearly est. 60d+ ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Technical support engineer job in Bremerton, WA

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $64k-94k yearly est. 22d ago
  • IT Help Desk Technician - Corporate

    Charlie's Produce 4.5company rating

    Technical support engineer job in Seattle, WA

    Charlie's Produce - Who We Are Charlie's Produce is a privately owned wholesale produce company. We are the largest privately owned produce wholesaler on the West Coast, and we are growing. The secret to our success in this industry is PEOPLE! We strive to hire the best and we reward them with a working environment that fosters loyalty, stability, innovation, and growth. Charlie's was founded in quality, and we are proud that it is still our focus. With a team of dedicated people who are passionate about food, supply chain, and their community we are looking for like minded individuals to help further our goal to enhance our communities through quality produce. What we offer: An amazing company culture! Medical/Dental/Vision on the first of the month following hire. ESOP (Profit Sharing) and 401(k). Paid vacations, paid holidays. Pre-tax commuter benefits, and onsite parking. Coverage under State Sick Leave. 100% Prepaid College Tuition for employees and their dependents. Employee assistance program (EAP). Additional Compensation Details: $25- $30/hour Potential 90-day performance-based raise Yearly review with possibility of increase based on performance and tenure Job Description The Role We are looking for a skilled person to provide reliable, skilled, and thorough technical assistance on computer systems. This role requires a strong understanding of various IT systems, hardware, software, and network troubleshooting. The right person will not be afraid to hop on the phone or interface in person, depending on the need, with our in-house employees to resolve or escalate their needs accordingly. Success in this role will require strong customer service skills, good technical knowledge, and clear communication to effectively understand the problem and explain its solution. Essential Responsibilities Include, but Are Not Limited To: Serve as the first point of contact for internal customers seeking technical assistance via phone, email, and computer chat Provide advanced troubleshooting and technical support for hardware, software, and network-related issues Perform remote and physical troubleshooting through diagnostic techniques and by asking pertinent questions Determine the best solutions based on the issue Walk the internal customer through the problem-solving process while practicing patience and courtesy Assist end-users by answering questions and guiding them through the problem-solving process, ensuring excellent customer service and clear communication Escalate any unresolved issues to the correct team member as necessary Provide accurate information on IT products or services as requested or refer the request to the proper team member Record events and problems and their resolution in logs Escalate reoccurring issues found based on the incident logs to the correct team member Follow-up and update internal customer with the status of their request if needed Pass on any feedback or suggestions by internal customers to the appropriate team member or manager Identify and suggest possible improvements on procedures and processes Manage Help Desk tickets in a timely and courteous manner Perform follow-up customer service to ensure issues are fully resolved Ability to lift and move computer equipment up to 50 lbs Will require on-call support and occasional after-hours work to resolve critical issues Qualifications Required Skills and Experience Associate's degree in Information Technology, Computer Science, or a related field; or equivalent work experience Working knowledge of Office 365 products and how to resolve issues Good understanding of computer systems, mobile devices and Windows OS Experience with hardware installs Ability to diagnose and resolve basic to high level technical issues Excellent communication skills, both written and verbal A high level of emotional intelligence Stellar customer service skills Detail oriented with the ability to make detailed notes on tickets Highly organized with the ability to prioritize A high level of phone etiquette CompTIA A+, Network+, or equivalent certifications are preferred Strong understanding of networking concepts, including TCP/IP, DNS, DHCP, VPN and Active Directory Preferred Skills and Experience Experience as a help desk technician or other customer support role within an IT department Experience working with a ticketing system (e.g., ServiceDesk, ServiceNow, Jira) IBM iSeries (AS400) experience Additional Information All your information will be kept confidential according to EEO guidelines. This is a safety-sensitive position. This employer participates in E-Verify and will provide the Social Security Administration and if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. We do not provide H1-B sponsorships at this time. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state . For additional protected privacy information please visit: Privacy Policy | Charlie's Produce (charliesproduce.com) Charlie's Produce is an Equal Opportunity Employer Visit our Employment Page for more details or to view our privacy center: **************************************** Recruiters - DO NOT CONTACT!
    $25-30 hourly 21d ago
  • Network Support Engineer Tier 3

    Continuant 4.3company rating

    Technical support engineer job in Fife, WA

    Continuant is a leader in modern Managed Services, supporting mission-critical collaboration and network environments for enterprise clients worldwide. We are expanding our Network Engineering team and hiring a senior-level escalation engineer who thrives in complex technical environments and enjoys direct interaction with clients. If you are highly technical, calm under pressure, and enjoy solving problems others can't, this role is built for you. --- What You'll Do Serve as the top-tier technical escalation point for complex network incidents. Own high-impact issues end-to-end, including RCA, vendor engagement, and remediation planning. Troubleshoot across multi-vendor routing, switching, firewall, and SD-WAN environments. Mentor Level-1 and Level-2 engineers and provide knowledge transfer across the team. Participate in client meetings (20-25%) as a network subject-matter expert to support Sales and Account Management teams. Provide technical clarification of services, architectures, and capabilities during presales discussions. Contribute to proactive assessments, improvement plans, and change/problem/release management. Maintain clear, high-quality documentation and communication within ServiceNow. What You Bring 3-5+ years of hands-on enterprise networking experience (engineering or TAC) Strong troubleshooting expertise across Cisco routing, switching, security, and wireless Excellent client-facing communication skills (written, verbal, and presentation) Ability to lead high-severity incidents and remain calm under pressure Experience working in a Managed Service, MSP, or 24x7 support environment Certifications: Required: CCNP (Enterprise, Data Center, or Security), ITIL Foundation Preferred: CCIE, Fortinet NSE, VMware VCP, Silver Peak SD-WAN Technical strength in: Routing (OSPF, BGP, EIGRP, FHRP) Switching (STP, VLANs, VPC, LAG) Security (ACLs, NAT, VPN, NGFW) Cisco platforms: ISR/ASR, Catalyst/Nexus, ASA/Firepower, Meraki wireless Bonus experience: Fortinet, VMware, Silver Peak, SD-WAN, QoS design Presales / SME Qualifications (Light, Not Quota-Based) Comfortable participating in customer discovery and solution discussions Ability to explain technical solutions to both technical and non-technical stakeholders Experience supporting scope definition, effort estimation, or technical validation Presents confidently during demos, design reviews, or Q&A sessions Why Continuant At Continuant, you're not just another engineer in a ticket queue - you're a trusted expert. We invest in career growth, certifications, mentorship, and exposure to enterprise-class networks across industries. Our culture is built on teamwork, ownership, transparency, and doing what's right for the client, not just what's in the scope. If you want a role where your expertise is valued and your voice matters, you'll feel at home here. Other Details Shift: US Daytime Location: Remote (US-based) with occasional travel for meetings or training Reports to: Sr. Network Engineering Manager Employment: Full-time, Non-Exempt Qualifications Qualifications Experience Area Required Engineering / Network Support 3-5 years Service Desk / TAC environment 3-5 years IT Services / MSP / Managed Service 3-5 years Education & Certifications · Bachelor's degree in related field or equivalent experience (preferred) · Required: CCNP (Enterprise, Data Center, or Security), ITIL Foundation · Preferred: CCIE, VMware VCP, Silver Peak, Fortinet NSE Presales-Relevant Skills (New) · Ability to articulate technical concepts to both technical and non-technical audiences. · Experience participating in client discovery/scoping calls with Sales teams. · Ability to translate customer requirements into proposed service capabilities. · Comfortable presenting solutions and answering technical questions in live meetings. Technical Expertise · Switching: STP, VLANs, trunking, LAG, VPC · Routing: EIGRP, OSPF, BGP, FHRP, redistribution · Security: ACLs, NAT, stateful inspection, IPsec/DMVPN, AAA, NGFW · Cisco hardware: ISR/ASR, Catalyst, Nexus, ASA/Firepower, Meraki wireless · Preferred experience: VMware, Silver Peak SD-WAN, Fortinet, QoS (LAN/WAN) Other Requirements · Ability to work 8-10 hours at a desk, 5 days per week · Occasional travel for client meetings, training, or vendor events
    $74k-95k yearly est. 9d ago

Learn more about technical support engineer jobs

How much does a technical support engineer earn in Redmond, WA?

The average technical support engineer in Redmond, WA earns between $66,000 and $138,000 annually. This compares to the national average technical support engineer range of $61,000 to $119,000.

Average technical support engineer salary in Redmond, WA

$96,000

What are the biggest employers of Technical Support Engineers in Redmond, WA?

The biggest employers of Technical Support Engineers in Redmond, WA are:
  1. Microsoft
  2. IBM
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