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Technical support engineer jobs in Reno, NV - 193 jobs

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  • Data Center Logistics Technician, DCC Communities

    Amazon.com, Inc. 4.7company rating

    Technical support engineer job in Sparks, NV

    AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, were the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, Logistics Technician, Operations Technician, Technician, Operations Manager, Logistics, Network Engineer, Technology
    $40k-55k yearly est. 6d ago
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  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Technical support engineer job in Reno, NV

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $55k-83k yearly est. 22d ago
  • Information Technology Support Analyst

    Buckeye Corrugated 3.6company rating

    Technical support engineer job in Reno, NV

    Responsible for Information Technology support to all areas of the organization. Maintain network security policies and procedures by monitoring, updating and reporting threats or concerns to the IT Manager. Provide general support to all BCI Divisions through the BCI support ticketing system, with particular emphasis on local division in Reno, Nevada, where this role will office for approximately the first six (6) months of employment (or longer). Duties & Responsibilities:Tasks related to this position may vary and are not limited to those listed below: • Perform all duties from a foundation of trust and the highest ethical conduct, following established safety rules, company policies and procedures. • Manage and coordinate the IT functions at the local division level and help with other divisions as required through support ticket assignments. • Complete IT related projects at the local division level as well as other divisions as assigned by the IT Manager. • Execute the required tasks for the newly established security framework. • Provide support through our help desk system for division and corporate staff, including operating system issues, email, cybersecurity and company specific applications. • Monitor help desk system to ensure SLA's are being met. • Ensure that the I. T. infrastructure provides support for business operations. • Other duties and responsibilities as assigned. • Occasional travel to other divisions for project related work as well as defined visits to the corporate office for training and reviews. • Full-time role in an office setting (following Pacific Standard Time business hours), sometimes installation related projects within a production environment. Desired Skills and Behavioral Strengths:• Proficiency with Microsoft Windows server and workstation, Active Directory, and Office365• Proficiency with computer network hardware, software and peripheral equipment. • Proficiency with computer networks, security systems, procedures and techniques. • Proficient networking and troubleshooting principles. • Excellent critical thinking skills to diagnose and solve problems. • Organized time management skills and sense of urgency for completing initiatives within an agreed upon schedule. • Excellent communication skills. Desired Qualifications and Experience:• 5-10 years of relevant experience within a business environment, manufacturing is a plus. • Undergraduate degree in IT related area from an accredited college or university. About BCI:Buckeye Corrugated, Inc. (BCI) is a privately held, employee-owned company with twelve (12) corrugated manufacturing facilities, providing an extensive range of corrugated packaging products. Located in ten states, our services and capabilities include custom-designed corrugated packaging, point-of-purchase displays, point-of-sale packaging along with fulfillment and logistics. Simply stated, we do not just make boxes. We build the means to shape impressions and influence perceptions. BCI provides competitive pay and a robust benefits package including but not limited to: medical, dental, vision and life insurance, disability benefits, 401(k), paid time off and holidays, as well as a bonus plan and opportunity for employee stock ownership.
    $35k-69k yearly est. Auto-Apply 8d ago
  • Technical Support Specialist I

    PBS Radiology Business Experts

    Technical support engineer job in Reno, NV

    This role provides frontline and technical support for PBS infrastructure, end-user computing, and business applications. The IT Support / Application Support Specialist is responsible for independently resolving a high percentage of incidents while strictly following documented procedures, security controls, and escalation paths. The role serves as the technical intake point between users and Tier 2/3 teams, ensuring issues are accurately diagnosed, reproducible, and fully documented prior to escalation. Core Technical Responsibilities Serve as primary intake for IT incidents and service requests via phone, email, and ticketing system Perform structured troubleshooting using documented workflows and root-cause isolation techniques Resolve Windows OS issues including profile corruption, OS configuration, patching, and driver-related problems Support endpoint hardware (desktops, laptops, printers, scanners, peripherals) including break/fix replacement Administer Active Directory objects (users, groups) following least-privilege standards Create, modify, disable, and audit Microsoft 365 user accounts, mailboxes, licenses, and group memberships Troubleshoot Microsoft 365 services (Outlook connectivity, Teams issues, OneDrive sync, SharePoint access) Perform basic network diagnostics (IP configuration, DNS resolution, gateway reachability, latency symptoms) Use RDP and approved remote support tools for endpoint and application troubleshooting Deploy and image workstations using standard build procedures and deployment tools Install, update, and license approved software packages Maintain accurate CMDB/asset records and ticket documentation Identify recurring incidents and potential systemic issues and escalate with supporting evidence Execute limited, predefined SQL tasks (read-only queries or controlled updates) in approved environments only Imagine Application Support Responsibilities Serve as initial technical contact for Imagine application incidents and service requests Differentiate between user workflow errors, configuration/data issues, and system-level problems Apply documented fixes and known workarounds for common Imagine issues Collect detailed diagnostics (logs, screenshots, timestamps, reproduction steps, user context) Escalate to Tier 2/3 internal teams or vendor support per established escalation procedures Track escalations and communicate status updates to stakeholders Qualifications Required Technical Experience 5+ years of hands-on IT support or application support experience Advanced Windows OS administration and troubleshooting skills Strong experience with Active Directory and access management Enterprise Microsoft 365 administration and support experience Experience working in structured, ticket-driven support environments Strong understanding of escalation thresholds and operational boundaries Preferred Technical Skills Experience supporting small to mid-sized enterprise networks Working knowledge of TCP/IP, DNS, DHCP, and client-server architecture Read-only or controlled SQL experience Familiarity with ITIL incident and problem management practices A+, Microsoft, or equivalent technical certifications
    $38k-68k yearly est. 2d ago
  • IT Support Analyst

    Rocky Brands Careers

    Technical support engineer job in Sparks, NV

    Rocky Brands is a leading designer, manufacturer and marketer of premium quality footwear and apparel marketed under a portfolio of well recognized brand names. Our brands have a rich history of representing high quality, comfortable, functional, and durable footwear. Our products are organized around six target markets: outdoor, work, duty, commercial military, military, and western. As part of our strategy of outfitting consumers from head-to-toe, we market complementary branded apparel and accessories that we believe leverage the strength and positioning of each of our brands.​​ The chosen candidate will perform a variety of maintenance, software installation, end-user support and training tasks to ensure end-user workstations, systems and networks meet Company and user requirements. IT Support Analyst Essential Duties and Responsibilities To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Duties and responsibilities include, but are not limited to, the following; Administer end-user workstations and support end-user activities (Windows/Mac) Enter, track, resolve, triage, escalate incidents entered into company ITSM solution when reported Onboarding/off boarding Users Maintain Confidentiality regarding information being processed, stored, or accessed by the end-users on the network. Investigate user problems and identify source; determine possible solutions; test and implement solutions. Act as second level support for IT Support Technicians. Produce/Support Virtual Meetings Perform off-site hardware upgrades when applicable. Perform software and application installations and upgrades. Create and upkeep IT knowledge base articles Troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational issues. On-call rotation Mobility Maintenance Equipment Tracking Skill in organizing resources and establishing priorities. Excellent verbal and written communication skills. Ability to learn and support new systems and applications. IT Support Analyst Qualifications The requirements listed below are representative of the knowledge, skill, and/or ability required. High School Diploma or equivalent required. Associate's degree from a two-year college or technical school in a related field preferred. A minimum of two (2) years of professional experience in an Information Technology support role. Information Technology skills, including Microsoft Office, Windows, Mac, TCP/IP and VPN. Ability to communicate technical information to non-technical personnel. Must be self-driven Physical Requirements: Normal, corrective vision range; ability to see color and distinguish letters, numbers and symbols. Frequently required to sit, stand, walk, talk, hear, bend, crawl and reach. Ability to reach with hands and arms. Occasionally lift and/or move up to 50 pounds.
    $38k-68k yearly est. 13d ago
  • Pharmacy Technician Operations Specialist-SM

    Renown Health

    Technical support engineer job in Reno, NV

    The Pharmacy Operations Technician Specialist-SM supports pharmacy leadership in managing daily operations, optimizing workflows, and advancing departmental initiatives. The role oversees automation systems, purchasing, compliance, technician training, and billing reconciliation. This position promotes excellence in pharmaceutical care and ensures compliance with safety, regulatory, and quality standards, supporting Renown Health's mission to save lives, nurture minds, and care for all people. Nature and Scope This position streamlines pharmacy technician workflows, leads automation and technology operations, manages purchasing and inventory, coordinates training and competency programs, and ensures compliance with USP 795, 797, and 800 standards. The incumbent assists with the planning, coordination, and implementation of operational initiatives that promote efficiency, medication safety, and quality patient care across pharmacy sites-upholding Renown Health's core values of People First, Compassion, Integrity, Collaboration, and Excellence. Responsibilities include performing and supporting activities related to pharmacy automation, technology, purchasing, inventory management, and compounding operations. The incumbent appropriately participates in compounding processes, adhering to all USP standards and departmental procedures to ensure product quality and patient safety. Duties also include assisting with audits and competency programs, maintaining accurate documentation for quality assurance and regulatory audits, and ensuring that compounding environments and equipment are properly maintained and compliant with established standards. The incumbent is expected to maintain a thorough understanding of pharmacy systems, inventory control processes, and technology tools used to monitor and improve operational workflows. The incumbent assists in data gathering, process evaluation, and the development of solutions that enhance efficiency, compliance, and cost-effectiveness within the department. Attendance at staff meetings, ongoing training, and participation in quality improvement initiatives are expected. This position does not provide patient care Disclaimer The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications Requirements - Required and/or Preferred Name Description Education: Must have working-level knowledge of the English language, including reading, writing, and speaking English. High school diploma or equivalent required. Ability to perform algebraic calculations necessary for the preparation of extemporaneous compounds. Experience: Minimum of 3 years of hospital pharmacy technician experience required. Experience in a lead, trainer, or advanced role preferred. License(s): Licensed by the Nevada State Board of Pharmacy at time of hire. Certification(s): National certification Certified Pharmacy Technician (CPhT) required within 12 months of hire. Specialized training or completion of an accredited pharmacy certification program is encouraged/preferred. Computer / Typing: Must possess, or be able to obtain within 90 days, the computer skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc. Proficiency in Microsoft Office. Experience with Epic, Omnicell, and pharmacy automation platforms preferred. Typing: 30 wpm
    $67k-97k yearly est. 2d ago
  • IT Specialist

    Coral Academy of Science Reno 3.4company rating

    Technical support engineer job in Reno, NV

    IT SPECIALIST The IT Specialist will provide daily technical support and play a key role in maintaining the school's technology infrastructure. This position is an exciting opportunity for a results-oriented professional to ensure the efficient and effective use of technology across all campuses. The ideal candidate will be comfortable working in a fast-paced educational environment and managing a wide range of IT tasks from hands-on infrastructure work to end-user support. The IT Specialist provides technical guidance for resolving complex end-user issues across hardware, software, network connectivity, and other technology systems. This role includes supporting PCs, laptops, tablets, SmartBoards, printers, mobile devices, and hybrid hardware/software imaging setups, as well as configuring and deploying new systems. Responsibilities also extend to educational technologies, phone installation, and troubleshooting both PC hardware/software and classroom technology. The Specialist will collaborate closely with the IT team to deliver timely and effective support. Skills, Duties, and Responsibilities: Install, configure, and maintain IT infrastructure, including firewalls, switches, access points, LAN, VLANs, and network security. Perform hands-on cabling tasks, including running, terminating, labeling, and organizing Ethernet and low-voltage cables to support network expansion and classroom technology needs. Diagnose and resolve network connectivity issues (wired and wireless), including switch/AP troubleshooting, cabling faults, IP conflicts, and bandwidth-related problems. Provide daily on-site technical support for staff and students, addressing tickets related to hardware, software, connectivity, printing, AV, account access, and classroom device issues. Support AV systems and meeting-room technologies, ensuring smooth operation of projectors, SmartBoards, display panels, sound systems, and video-conferencing equipment. Manage setup, configuration, and maintenance of PCs, operating systems, software installations, and peripherals. Demonstrate proficiency in networking equipment and design standards for both voice and data networks, including basic VoIP troubleshooting and phone installations. Coordinate and facilitate the setup and breakdown of audio-visual and IT equipment for school events. Oversee storage, inventory, and redistribution of classroom equipment during extended school breaks (winter, spring, and summer). Maintain asset management systems and handle documentation for equipment assignment, recovery, and disposal. Work with vendors to coordinate repairs, warranty replacements, and the return of serviced equipment. Exhibit excellent interpersonal and communication skills to explain technology solutions to staff in clear, non-technical language and provide user training when necessary. Salary Range: $55,000 - $70,000 / Per Year Qualifications Qualifications: Bachelor's degree in the area of specialty or related field from accredited schools and 3+ years of related work experience. School IT experience ( preferred) Certifications such as CompTIA A+, Network+, or Cisco CCNA are a plus.
    $55k-70k yearly 19d ago
  • Tier 2 Technical Support Operations Analyst

    ASM Research, An Accenture Federal Services Company

    Technical support engineer job in Carson City, NV

    The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $87k-115k yearly 55d ago
  • Administration - Technology Support Specialist

    Volunteers of America Northern California & Northern Nevada 4.0company rating

    Technical support engineer job in Reno, NV

    WHO WE ARE: We are more than a nonprofit organization. We are a ministry of service that includes nearly 400 paid, professional employees dedicated to helping those in need to rebuild their lives and reach their full potential. Founded locally in 1911, the Northern California & Northern Nevada affiliate of Volunteers of America (VOA-NCNN) is one of the largest providers of social services in the region, operating more than 40 programs including housing, employment services, substance abuse, and recovery services to families, individuals, veterans, seniors, and youth. In fact, VOA-NCNN provides shelter or housing to over 3,500 men, women, and children every night. OUR MISSION: To change individual lives, instill hope, increase self-worth and facilitate independence through quality housing, employment, and related supportive services. Volunteers of America Northern California & Northern Nevada inspires self-sufficiency, dignity, and hope by providing critical health and human services to thousands of vulnerable individuals and families across Northern California & Northern Nevada. PROGRAM AND LOCATION: VOA-NCNN, a Certified Great Place to Work, is recruiting for a full-time Technology Support Specialist (Reno) position in Northern Nevada. Full-time employees (working 30 or more hours a week) are eligible for a benefits package that includes paid holidays, vacation, sick pay, health, dental, vision, life, and short-term disability insurance coverage. Responsibilities POSITION SUMMARY: The Technology Support Specialist is a customer-focused technical professional dedicated to providing exceptional IT support to VOA NCNN staff and programs in Northern Nevada. Based on site at our Reno office, this role serves as the first point of contact for technology assistance, ensuring that staff members have the tools, systems, and support they need to deliver compassionate, effective services to the individuals and families we serve. This position supports users of all technical skill levels; demonstrates flexibility in addressing diverse technology challenges. The Technology Support Specialist works closely with the IT Director and serves as the local technology presence for our Northern Nevada operations, building trusted relationships with staff while maintaining technical excellence. OBJECTIVES/ACTIVITIES: A. Customer Service & User Support 1. Provide exceptional, empathetic technical support to staff members in person, via phone, email, and remote support tools, ensuring all users feel valued and supported regardless of their technical proficiency. 2. Serve as the primary onsite technology resource for the Reno office and Northern Nevada program sites, building strong relationships with staff and understanding their unique technology needs. 3. Respond promptly to help desk tickets and support requests, prioritizing issues based on business impact and ensuring timely resolution or appropriate escalation. 4. Maintain a professional, patient, and positive demeanor when assisting users, recognizing that technology challenges can be stressful for staff working in high-pressure human services environments. 5. Provide clear, jargon-free explanations of technical issues and solutions, empowering users to develop their technology skills and confidence. 6. Document all support interactions, resolutions, and common issues in the IT ticketing system to build organizational knowledge and improve service delivery. B. Microsoft 365 & Cloud Services Support 1. Support Microsoft 365 applications including Outlook, Word, Excel, PowerPoint, Teams, SharePoint, and OneDrive, assisting users with functionality, troubleshooting, and best practices. 2. Assist with user account provisioning, password resets, and access management in Microsoft Entra ID (Azure Active Directory) under IT Director guidance. 3. Configure and troubleshoot email clients, calendar sharing, distribution lists, and Microsoft Teams collaboration features to enhance staff productivity. 4. Support multi-factor authentication (MFA) enrollment and troubleshooting, helping users understand and navigate security requirements. 5. Assist users with OneDrive file synchronization, SharePoint document libraries, and cloud storage best practices to ensure data accessibility and compliance. C. Hardware & Endpoint Support 1. Perform desktop and laptop setup, configuration, and deployment for new staff members, ensuring workstations are properly configured with required software and security settings. 2. Troubleshoot Windows operating system issues including performance problems, application errors, driver conflicts, and system crashes. 3. Support mobile devices including smartphones and tablets, assisting with email configuration, app installation, and connectivity issues for iOS and Android platforms. 4. Install, configure, and troubleshoot peripheral devices including printers, scanners, webcams, headsets, and other office equipment. 5. Perform hardware repairs and upgrades such as memory installation, hard drive replacement, and component troubleshooting when appropriate. 6. Maintain accurate inventory records of IT assets including computers, monitors, peripherals, and software licenses assigned to Reno location staff. D. Network & Connectivity Support 1. Troubleshoot network connectivity issues including wired and wireless connections, VPN access, and internet connectivity problems. 2. Assist users with Wi-Fi configuration, network authentication, and connectivity optimization for laptops and mobile devices. 3. Perform basic network diagnostics including IP configuration, DNS troubleshooting, and connectivity testing to isolate and resolve issues. 4. Support remote access solutions ensuring staff can securely connect to organizational resources from home or field locations. 5. Monitor and report network performance issues, outages, or suspicious activity to the IT Director for investigation and resolution. E. Enterprise Application Support 1. Provide first-level support for the Electronic Health Records (EHR) system, assisting clinical and program staff with login issues, basic functionality questions, and common errors. 2. Support Human Resources Information System (HRIS) and accounting system users with access, navigation, and basic troubleshooting, escalating complex issues appropriately. 3. Assist with application installations, updates, and configuration for business-critical software used across VOA NCNN programs. 4. Document application-specific issues and user feedback, communicating trends and recurring problems to the IT Director for systemic resolution. 5. Coordinate with application vendors and support teams to facilitate issue resolution, serving as liaison between users and technical support resources. F. Security & Compliance Support 1. Promote cybersecurity awareness by educating users on phishing threats, password security, data protection practices, and organizational security policies. 2. Assist users with security-related tasks including password management, multi-factor authentication setup, and secure file sharing practices. 3. Identify and report potential security incidents including suspicious emails, malware infections, or policy violations to the IT Director immediately. 4. Support HIPAA and data privacy compliance by ensuring proper handling of sensitive information during support activities and reinforcing data security best practices with staff. 5. Participate in security audits and compliance reviews by providing documentation, evidence of security controls, and assistance to auditors as directed by IT Director. G. Training & Knowledge Sharing 1. Deliver informal training and guidance to staff on technology tools, applications, and best practices, adapting instruction style to individual learning needs and technical backgrounds. 2. Create and maintain user-friendly documentation including quick reference guides, how-to articles, and FAQ resources for common technology tasks and issues. 3. Facilitate new employee technology onboarding, ensuring staff understand organizational systems, tools, and technology policies from day one. 4. Share knowledge with IT team members, contributing to the collective expertise and continuous improvement of technical support services. H. Facilities & Infrastructure Support 1. Maintain conference room technology including video conferencing equipment, projectors, displays, and audio systems to support meetings and telehealth services. 2. Support telecommunications systems including desk phones, voicemail, and unified communications platforms. 3. Perform basic cable management, equipment moves, and workspace technology setup to accommodate organizational changes and new staff. 4. Monitor and maintain local servers, network equipment, and backup systems in collaboration with IT Director and managed service providers. 5. Coordinate with building management and vendors for internet service, telecom maintenance, and facility-related technology issues. I. Collaboration & Communication 1. Maintain regular communication with the IT Director, providing updates on support activities, emerging issues, and technology needs in Northern Nevada. 2. Collaborate with IT team members in Sacramento and other locations to share knowledge, coordinate projects, and ensure consistent service delivery across the organization. 3. Participate in IT department meetings, training sessions, and planning activities to stay informed about organizational technology initiatives and strategies. 4. Build collaborative relationships with program leaders and administrative staff to understand their technological needs and proactively address challenges. 5. Serve as a positive ambassador for the IT department, fostering trust and demonstrating that technology is an enabler of the organization's mission. Qualifications EQUIVALENT EDUCATION AND EXPERIENCE: Associate degree in Information Technology, Computer Science, or related field preferred; equivalent combination of education and technical experience will be considered. Minimum 2-3 years of hands-on experience in technical support, help desk, or IT support role providing direct assistance to end users required. Demonstrated experience supporting diverse user populations including staff with varying levels of technical expertise required. Experience working in healthcare, nonprofit, or human services organizations strongly preferred. Strong proficiency required with Microsoft 365 suite including Outlook, Word, Excel, PowerPoint, Teams, SharePoint, and OneDrive. Solid understanding of Microsoft Entra ID (Azure Active Directory) user administration, password management, and basic identity management concepts. Expert knowledge of Windows 10/11 operating systems including installation, configuration, troubleshooting, and performance optimization. Experience supporting iOS and Android mobile devices including email configuration, app management, and basic troubleshooting. Working knowledge of networking concepts including TCP/IP, DNS, DHCP, Wi-Fi. Proficiency in hardware troubleshooting and repair including desktops, laptops, printers, and common peripherals. Familiarity with remote support tools, ticketing systems, and IT service management practices. Basic understanding of cybersecurity principles including phishing awareness, password security, multi-factor authentication, and data protection. Experience with video conferencing platforms (Zoom, Microsoft Teams) and conference room technology support. Exceptional customer service skills with proven ability to remain patient, empathetic, and professional when assisting frustrated or stressed users. Outstanding communication skills with ability to explain technical concepts in clear, non-technical language appropriate to the audience. Strong active listening skills to accurately understand user issues, ask clarifying questions, and identify root causes of technical problems. Excellent problem-solving abilities with methodical approach to troubleshooting and attention to detail in documenting solutions. Ability to prioritize multiple support requests, manage time effectively, and maintain composure during high-volume periods. Self-motivated with ability to work independently as the primary technology resource in Reno while maintaining strong collaboration with remote IT team members. Professional demeanor with understanding that technological support is critical to enabling staff to serve vulnerable populations effectively. Adaptability and flexibility to handle diverse technology challenges, learn new systems quickly, and adjust approach based on user needs. Understanding HIPAA privacy and security requirements with commitment to protecting sensitive health and personal information encountered during support activities. Demonstrated integrity, confidentiality, and trustworthiness when handling sensitive organizational data and user information. Commitment to following IT policies, security protocols, and organizational standards without exception. Professional certifications such as CompTIA A+, CompTIA Network+, Microsoft 365 Certified: Fundamentals, Microsoft Certified: Modern Desktop Administrator Associate, or ITIL Foundation preferred. Experience supporting Electronic Health Records (EHR) systems or other healthcare IT applications in clinical environments preferred. Knowledge of HRIS platforms, accounting systems, or other enterprise business applications preferred. Experience with Microsoft Intune, endpoint management, or mobile device management (MDM) solutions preferred. Familiarity with PowerShell scripting or automation tools for routine IT tasks is preferred. Experience with ticketing systems such as ServiceNow, Zendesk, Freshdesk, or similar IT service management platforms preferred. Background supporting hybrid workforce models with remote and onsite staff members strongly preferred. Knowledge of telehealth technologies and behavioral health software applications preferred. PHYSICAL REQUIREMENTS: Occasional local travel to Northern Nevada program sites for onsite support is required; valid Nevada driver's license, reliable transportation, and ability to meet the organization's insurance carrier guidelines are required. Hands-on work including equipment setup, cable management, hardware repairs, and occasional lifting of technology equipment up to 50 pounds. Ability to work under desks and on step ladders, move equipment, and perform physical tasks associated with technology installation and maintenance. Flexibility to occasionally respond to urgent technology issues outside normal business hours or provide after-hours support for critical systems. Standard office environment with extended computer use and significant time interacting with staff members throughout the building. Ability to sit, stand, walk, and move about facilities as needed throughout the workday to provide onsite support. Pay Range USD $28.00 - USD $28.00 /Hr.
    $28 hourly Auto-Apply 1d ago
  • IT Support for NV Agency

    Management Applications

    Technical support engineer job in Reno, NV

    Management Applications, Inc., a leading provider of Networking and Managed IT Services is seeking high-level IT professionals to support a contract serving the Lake Tahoe Region for a NV Agency. Background The Agency currently employs approximately 62 personnel and is housed in a 60,000 square foot building located in Stateline, NV. **Please do not apply to this advertisement if you do not have experience in the below areas. Responsibilities and Experience Task 1 - User support for approximately 70 laptops. Support for basic network infrastructure; routers, switches, the two wireless networking systems, and all related hardware. Any necessary assistance to the voice system provider (contract with VOX). Task 2 - Operations and maintenance of servers. The current baseline configuration of three physical servers running 30+ virtual servers in a VMWare/VSphere environment, with related hardware and applications. Agency employees will administer individual software programs (like Accela). Task 3 - Advising the Agency in developing an IT infrastructure roadmap and strategy, analyzing tradeoffs and options, and potentially developing a transition plan to shift from a locally hosted environment into a cloud platform(s). Equipment for Task 1 Network Sonicwall NSA 2400 Security Appliance Dell and Cisco Networking hardware Wireless networks (2 - one secure & one public access) Utility Telecom IP over Copper - 100 Mbps User Support Approximately 65 Dell Latitude laptops of various vintages o Docking Stations o LCD monitors 5 - 10 desktop workstations 3Macs 5 iPads (Air2) Enterprise Software Office 365/Exchange (Cloud based) Springbrook - Accounting system (Cloud based) Acronis backup TrendMicro Security Voice: Nortel voice switch Equipment for Task 2 Network Dell R420 server running VMSphere Dell R720 servers (x2) running ~30 virtual servers NetApp FAS2240 SAN Brocade fiber cards/cables to connect SAN and servers Currently hosting ~ 30 websites using Microsoft and Linux platforms Several older servers out of warranty that may require transitioning/virtualization Enterprise Software Accela - permitting software ESRI ArcGIS - GIS mapping software Springbrook - Accounting system (Cloud based) MSSQL Server & Microsoft .net development platforms Datamatics - Time & Attendance RealQuest - Real Estate/Property Info Job Application Instructions To be considered for these positions please submit a clear and concise resume (2 pg max.) as well as your minimum salary requirements. We will NOT consider your application without the REQUIRED minimum salary requirements. Please also list all Certifications and Education within your resume.
    $38k-66k yearly est. 60d+ ago
  • Help Desk Analyst

    Novalink Solutions 3.1company rating

    Technical support engineer job in Carson City, NV

    Help Desk Technician Job Title: VREMS Helpdesk Analyst Reports To: VREMS Helpdesk Manager Overview: The Voter Registration and Election Management System (VREMS) team, part of the Nevada Secretary of State's office, is dedicated to modernizing and supporting transparent elections statewide. As a VREMS Helpdesk Analyst, you will deliver exceptional service and technical support to users across Nevada's 17 counties. You will be responsible for managing the full lifecycle of all helpdesk tickets - including troubleshooting technical issues, resolving system defects, processing enhancement requests, and supporting non -technical inquiries such as training and documentation needs. This role requires strong collaboration with internal teams, technical staff, vendors, and county stakeholders to ensure timely and effective resolution of all issues, while meeting established protocols and key performance indicators (KPIs). This role operates in a high -stakes election environment where deadlines are immovable and customers rely on timely, clear communication to serve Nevada voters. Success means customers feel heard, informed, and supported-never left wondering about the status of their requests. Key Responsibilities: Ticket Management & Client Service • Serve as the primary point of contact for county election teams, providing first -line and advanced support for technical and non -technical requests. • Own and oversee the full lifecycle of assigned tickets, from intake and triage through resolution and closure. • Maintain ownership of tickets throughout their lifecycle, including during escalations to technical teams or vendors-ensuring requestor(s) receive regular updates even when resolution depends on external parties. • Triage, categorize, and prioritize all incoming tickets, coordinating with internal teams and counties to ensure appropriate handling and timely resolution. • Provide clear, timely updates to users and stakeholders, maintaining high levels of client satisfaction. • Translate technical issues and status updates into plain, jargon -free language that staff can easily understand. Technical Troubleshooting & Collaboration • Diagnose and resolve a wide range of technical issues, including system defects and enhancement requests. • Collaborate with technical staff, developers, and vendors to escalate and resolve complex problems. • Ensure accurate documentation of all technical issues and resolutions, contributing to knowledge base resources and process improvements. Support for Non -Technical Requests • Address training, documentation, and process -related inquiries, coordinating with subject matter experts as needed. • Facilitate user education and resource distribution to empower county teams and improve system utilization. Election Calendar Awareness • Understand and anticipate heightened support demands during peak election periods (primaries, general elections, early voting). Adjust priorities and communication frequency to match the urgency of election cycles. Vendor & Stakeholder Coordination • Work effectively with vendors and external partners to resolve issues and implement enhancements. • Foster positive relationships with county stakeholders and internal teams to support seamless service delivery. Performance, Protocols & Continuous Improvement • Adhere to established protocols, service level agreements (SLAs), and KPIs for ticket response and resolution. • Participate in quality assurance activities and contribute to ongoing process improvement initiatives. • Stay current on VREMS system updates, election management software, and industry best practices. Professionalism & Agency Values • Demonstrate respect, fairness, ownership, continuous improvement, and teamwork in all interactions. • Comply with health and safety regulations and agency policies. Qualifications: Required: • Experience providing help desk or technical support in a complex environment. • Demonstrated ability to triage, prioritize, and manage multiple tickets simultaneously. • Strong troubleshooting skills for both technical and non -technical issues. • Effective communication skills (oral and written) with diverse stakeholders. • Ability to work collaboratively with technical staff, vendors, and cross -functional teams. • High level of accountability and ownership for ticket resolution. • Willingness to learn election laws, regulations, and election management systems. • Ability to follow protocols and meet defined KPIs and SLAs. • Proficiency with standard business software and ticketing systems. • Patience and empathy when supporting users under pressure, with the ability to de -escalate frustrated stakeholders. • Comfort with ambiguity and the ability to investigate issues that don't have clear documentation or precedent. Preferred: • Prior experience in government, elections, or public sector environments. • Certifications such as CompTIA A+, HDI Support Center Analyst, ITIL Foundation, or equivalent. • Experience supporting application software, mobile devices, and browsers. • Experience with remote troubleshooting and user training. • Familiarity with cloud solutions and modern IT service management practices. • Experience with Zendesk or similar ticketing platforms, including creating views, using macros, and managing ticket workflows. • Experience supporting diverse user groups with varying technical sophistication (e.g., large urban operations vs. small rural offices). Work Environment & Expectations: • Position requires flexibility during peak election periods, which may include extended hours or weekend availability to ensure county support continuity. • Some travel within Nevada may be required for training or support activities. • Commitment to professional development and continuous learning.
    $34k-49k yearly est. 3d ago
  • Technician III, Information Technology

    Lake Tahoe Community College 4.2company rating

    Technical support engineer job in South Lake Tahoe, CA

    Position Technician III, Information Technology Department Information Technology Starting Salary $49,952 to $55,153 annually, dependent on education and experience Initial Screening Date 02/09/2026 Preferred Start Date 03/09/2026 Details Lake Tahoe Community College (LTCC) announces an opportunity to work in Information Technology as a full-time Technician III. Information technology plays an important role supporting educational services and providing access to the students of LTCC. At LTCC, IT enables a wide range of services as modern education relies heavily on digital tools and platforms to ensure that students have equitable access to learning resources, regardless of their location or circumstances. The Technician III provides general support for employees and students by answering questions regarding computers, copiers, printers, and telecommunications equipment. APPLICATION PROCESS: After review, suitable applicants will be invited by phone or email on or around Thursday, February 12, 2026to participate in a skills assessment. Successful candidates will then be interviewed by a committee of approximately 3-5 individuals; these interviews are tentatively scheduled for Thursday, February 26, 2026. Meeting the minimum requirements does not guarantee an interview. LTCC reserves the right to return to the applicant pool at any point during the recruitment process. COMPENSATION: Salary Range: LTCC offers a competitive compensation package that includes a starting placement salary of $49,952to $55,153 annually, dependent on education and experience. There is potential to reach $63,958 annually, through step advancement plus longevity when appropriate. In addition to base salary, this position qualifies for extra bilingual (Spanish), masters or doctorate pay. Benefits: Health and Welfare benefits include medical, dental, vision, life insurance, and long term disability. Several plan options maintain a zero monthly premium cost from the employee. LTCC also matches 26.81% of an eligible employee's salary and contributes it into a CalPERS pension account for qualifying employees. Work-Life Balance: This position is 40 hours per week and 12 months per year, including summer and winter hours. Hours are expected to be Monday-Friday, shifts will be within center hours of 8 am to 5 pm, hours will shift according to the needs of the program. This position is eligible for overtime compensation (non-exempt). This position may qualify for LTCC's telecommute program, which allows employees the opportunity to telecommute for up to 20% of the work week after completion of a three-month qualifying period. LTCC provides a generous leave package including 17 paid holidays per year plus 12 days vacation (with the potential to reach 24 days through years of service) and 12 days sick leave per year. LTCC's Commitment to Diversity Our ideal candidate will share and participate in LTCC's commitment to the values of diversity and equity while serving its ethnically and socioeconomically diverse student population. Lake Tahoe Community College is designated as a Hispanic-Serving Institution, reflecting the surrounding California and Nevada area. Description Definition: Under the direction of an assigned Director, perform a variety of highly complex technical functions in support of the designated department, assist students, staff, and the public by providing information and appropriate materials. Distinguishing Characteristics: A Technician is trained or skilled in the technical aspect of a subject. This is the highest-level class in the Technician series that reports to a director or administrator within a department. Work is performed within general guidelines involving independent judgment and responsibility over projects. Duties involve performing the most technical and difficult tasks out of the Technician series, requiring specialized or advanced skill in one or more areas of the work assigned. Impact on students, financial, physical, or personnel resources is department wide. Representative Duties: Perform complex duties to support the ongoing functionalities and processes of designated Department; develop and implement systems and procedures to achieve assigned department goals; create, monitor, and maintain systems to facilitate the success. Conduct various meetings to provide assigned program or process assistance and training to staff; present general program information and individual instructions to students, staff, or public. Provide quality customer service to students and visitors in person and using communication technologies such as phone or email; interpret and explain department processes and procedures; and assist employees who interact with designated Department. Accept and process forms, applications, and general information requested by individuals; interact with faculty, staff, students and the public; interpret and provide technical guidance on regulations; provide information on policies and procedures; assist with special projects. Provide analysis of various reports; problem solve when performing calculations, maintain records and prepare reports within scheduled timelines; present and disburse information and reports as assigned. Consult and collaborate with administrator and director to assess technical needs and make recommendations procedure changes. Develop resource requirements for assigned technical procedures. Strives to provide continuous improvement of technical process and procedures. Serve on a variety of District committees as requested. Participate in district all staff events including but not limited to all campus team building day, convocation, state of the college address, senior day, and graduation. Information Technology Option Class: Respond to help desk tickets, incoming calls, walk-ins and email requests from end users. Focus on day-to-day, reactive tasks like hardware/software troubleshooting and user support. Lead problem-troubleshooting efforts, perform root-cause analysis for recurring issues, and recommend solutions or improvements. Maintain hardware & software inventories, asset tracking, warranty tracking, life-cycle management and disposal of obsolete equipment. Install, configure, maintain and repair desktops, laptops, tablets, printers, peripherals and mobile devices for faculty, staff and students. Provide general support for employees and students by answering questions regarding computers, copiers, printers, and telecommunications equipment; help end users with setup and use of technology equipment including classroom media, instructional technology, and mobile computing resources. Communicate and answer questions regarding system status, downtime, operating procedures, policies, best practices, and available resources. Keep informed of all technology changes which affect end users; prepare tip sheets, training materials, and other documentation; and provide individual end-user training. Maintain user accounts and menus for the VOIP (Voice Over Internet Protocol) phone system; follow procedures to add and modify login and email accounts; route requests and support the setup, modification, and termination of employee technology access; maintain detailed maps of the LTCC network. Other Duties: Perform related duties as assigned. Employment Standards Education and Experience Education and Experience Any combination equivalent to: associate degree in a related field plus two years of related experience. Knowledge of: * Modern office practices, procedures and equipment. * Reception and telephone etiquette and techniques. * General clerical and record-keeping techniques. * Basic letter and report writing practices. * Correct English usage, grammar, spelling, punctuation and vocabulary. * District policies and procedures affecting assigned work * Current hardware and software: Installation, maintenance, and repair of computer hardware. * Local area networks (LANs), wireless networking, network security basics, and remote connectivity. * Detection and correction of hardware/software malfunctions; ability to install/configure operating systems, and drivers. Ability to: * Interpret and apply district policies and procedures. * Operate a variety of standard office equipment including a computer and related software. * Make arithmetic calculations with speed and accuracy. * Understand and follow oral and written directions. * Communicate effectively both orally and in writing. * Gather information from a variety of sources and prepare summary reports. * Work independently and collaboratively in a team; prioritize tasks, manage multiple requests and projects * Have strong customer-service orientation to support diverse users and communicate technical information clearly. * Establish and maintain cooperative relationships with those contacted in the course of work. * Plan and prioritize work. * Demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, linguistic, ethnic backgrounds, and disabilities of community college students and staff. Additional Requirement (Licensure/Certification): * No additional requirement Working Environment: * Indoor Office environment. * Constant interruptions Minimum References Needed 3
    $50k-55.2k yearly 16d ago
  • IT Administrator

    Lehr Auto

    Technical support engineer job in Reno, NV

    Make a Real Impact with LEHR Upfitters! LEHR Upfitters is a fast-growing national company in the motor vehicle manufacturing industry, expanding through both organic growth and strategic acquisitions. With new leadership and a clear vision for growth, come join a company built for innovation, efficiency, and teamwork. Our culture is built on collaboration, innovation, and continuous improvement, and we're looking for passionate professionals ready to grow with us. Are you ready to drive your career forward? We are seeking an IT Administrator who serves as an IT generalist responsible for managing, supporting, and maintaining the organization's technology infrastructure across multiple locations. This role oversees user account management, equipment provisioning, software licensing, security monitoring, and help desk coordination. The IT Administrator ensures efficient day‑to‑day operations, maintains strong communication with end users, and supports the organization's ongoing technology needs. As a collaborative team player, you're eager to contribute ideas, support your colleagues, and take ownership of your work from start to finish. Compensation and Benefits $85,000 - $100,00 annually, depending on experience Health Benefits (Medical, Dental, and Vision) 401K Paid time off and holidays Opportunity for professional development and advancement in a growing company Exposure to M&A integrations and HR initiatives Collaborative and supportive team environment Schedule Monday - Friday 8:00 am - 5:00 pm - (earlier start/end time flexible) Location 9240 Prototype Drive, Reno, Nevada 89521 Required Qualifications Associate's or Bachelor's degree in information technology, Computer Science, or related field 2-4 years of experience in IT support, systems administration, or a similar role Familiarity with Business Central configuration, permissions, and integrations Strong proficiency with Office 365, Azure, and the broader Microsoft ecosystem Superior communication skills and implements best practices Ability to manage help desk tickets with prompt, clear, and professional communication Excellent attention to detail and strong organizational skills for managing inventory, licenses, and recurring audits Familiarity with network security monitoring, incident response, and remediation practices Experience with Power BI and Jet Reports Ability to manage and maintain office phone systems and user configurations Strong troubleshooting, diagnostic, and problem‑solving capabilities Ability to manage multiple priorities in a dynamic environment Preferred Qualifications Experience administering Microsoft 365 tenants across multiple locations or companies Experience with Microsoft Intune, Autopilot, or other device‑management tools. Knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VLANs) Hands‑on experience with VoIP phone systems, call routing, and provisioning Experience with security tools such as Microsoft Defender, SIEM dashboards, and phishing‑training platforms Basic understanding of website content updates, domain management, and DNS hosting Relevant certifications such as CompTIA A+, Network+, Security+, or Microsoft certifications (MCA/MCE) Key Responsibilities User & Equipment Management Create, modify, and remove users daily across all systems Maintain user profiles, including assigned IT equipment, mobile devices, and license types Coordinate setup, configuration, and distribution of new technology for employees Manage office phone systems and ensure accurate user assignments Provision, package, and ship equipment to remote offices as needed Procurement & Inventory Track IT inventory across all locations and ensure devices are available for immediate deployment Procure and manage software subscriptions and licenses for Office 365, Business Central, and other applications Maintain an up‑to‑date list of license assignments by company and location System Administration Assign and update Business Central permissions for new and existing users Review Microsoft Defender quarantine reports daily for each tenant and identify false positives Monitor and review security logs; remediate or escalate issues as appropriate Audits & Compliance Conduct end‑of‑month reviews of shared services licenses and devices Audit Verizon Wireless accounts for unused or inactive devices and investigate anomalies Perform quarterly phone system audits to ensure that removed or departed employees no longer appear Complete monthly software license audits to confirm deprovisioning of former users and appropriate mailbox conversions Security & Training Administer KnowBe4 security awareness training for all employees Maintain Spend Clarity system accuracy with proper task documentation and status updates Daily Tasks Computer troubleshooting, diagnostics, and end‑user support Set up and distribution of new technology and hardware Labor report generation and distribution Power BI report creation and maintenance Jet Reports configuration and support Business Central system administration tasks Website updates, domain registrar management, and renewal tracking Physical Requirements Ability to lift, move, and carry computer equipment or packages weighing up to 35-50 lbs Frequent sitting, standing, walking, bending, kneeling, and reaching during equipment setup and troubleshooting Ability to work at a computer for extended periods Capability to climb small ladders or step stools to access network or telecom equipment Adequate vision to read screens, documentation, and small hardware components Occasional travel between office locations as needed for equipment deployment or support We look forward to receiving your resume!
    $85k-100k yearly Auto-Apply 6d ago
  • Field Tech - Power Systems Tech I, II, III, or IV

    Now Hiring

    Technical support engineer job in Reno, NV

    Field Tech- Power Systems Technicians or NETA Technicians are expected to perform service, test and maintain various types of power transmission and distribution equipment. Duties and Responsibilities: Inspect, test, troubleshoot, perform start-up and collect data of low, medium and/ or high voltage (to 500kV) electrical systems. Low, Medium and/ or High voltage switchgear and circuit breaker testing Perform inspection, maintenance, testing and repair of transformers, circuit breakers and all related equipment - 45 KVA to 130 MVA, dry type and/ or oil filled. Perform maintenance, testing, reconditioning and repair on circuit breakers - low voltage 480 volt (molded case and air-magnetic) medium voltage up to 15 KV (air-magnetic and vacuum) Experience filling and working with SF6 filled equipment and gas insulated switchgear, desired but not required. Test and inspect low and medium voltage cable installations. Experience operating high voltage test equipment including Doble Power Factor test sets. Perform start-up, troubleshooting and repair services on controls and transfer schemes. Rotate emergency on-call duty and if called respond to customer emergencies in a timely manner. All work and decisions shall be conducted in strict compliance of all regulatory laws. Other duties as assigned by manager. Required Experience and Qualifications for a Field Tech/Power Systems Tech I: High School diploma/GED and minimum 1 year of experience in a related field. Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). Must be able to work safely and adhere to all electrical safety procedures. Good theoretical understanding of electricity and a good aptitude for problem solving. Effectively communicate verbally and in writing with customers and peers. Dependable and responsible with good judgment and organizational skills. Good customer service, time management and follow-up skills. Work effectively with customers, peers and management to resolve client issues. Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research For positions that utilize a company vehicle, will be required to have a valid driver's license. Required Experience and Qualifications for a Power Systems Tech II: High School diploma/GED and minimum 2 years of experience in a related field. NETA Level II Certification. Power Systems Tech II performs testing and service work while generally requiring direct supervision. The individual has sufficient knowledge and experience to be qualified for assuring the safety of him/herself. Safety knowledge includes an understanding of lockout/tagout procedures and requirements, arc-flash and shock hazard analyses, and other facets of hazardous electrical energy control procedures. Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. Must be able to work safely and adhere to all electrical safety procedures. Good theoretical understanding of electricity and a good aptitude for problem solving. Effectively communicate verbally and in writing with customers and peers. Dependable and responsible with good judgment and organizational skills. Good customer service, time management and follow-up skills. Work effectively with customers, peers and management to resolve client issues. Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research For positions that utilize a company vehicle, will be required to have a valid driver's license. Required Experience and Qualifications for a Power Systems Tech III: High School diploma/GED and minimum 5 years of experience in a related field. NETA Level III Certification. Power Systems Tech III performs testing and service work and can mentor, lead level I and level II Techs as directed by Supervisor/Manager. This position is responsible for performance and management of routine and moderately complex tasks and projects, record keeping, evaluation of test data, and responsibility for the safety of others. This position is qualified to provide guidance and can perform electrical power switching. Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. Must be able to work safely and adhere to all electrical safety procedures. Good theoretical understanding of electricity and a good aptitude for problem solving. Effectively communicate verbally and in writing with customers and peers. Dependable and responsible with good judgment and organizational skills. Good customer service, time management and follow-up skills. Work effectively with customers, peers and management to resolve client issues. Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research For positions that utilize a company vehicle, will be required to have a valid driver's license. Required Experience and Qualifications for a Power Systems Tech IV: Associate degree in related field or equivalent experience and minimum 5 years of experience or 10 years of related experience. NETA Level IV Certification. Power Systems Tech IV performs testing and service work and can mentor, lead level I and level II and level III Techs as directed by Supervisor/Manager. This position is responsible for performance and management of routine and moderately complex tasks and projects, record keeping, evaluation of test data, and responsibility for the safety of others. This position is qualified to provide guidance and can perform electrical power switching. Position, as directed, supervises large projects and multiple crews and can work independently. Individual performs complex investigations, tests, and evaluations, and prepares written reports as needed. Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. Must be able to work safely and adhere to all electrical safety procedures. Good theoretical understanding of electricity and a good aptitude for problem solving. Effectively communicate verbally and in writing with customers and peers. Dependable and responsible with good judgment and organizational skills. Good customer service, time management and follow-up skills. Work effectively with customers, peers and management to resolve client issues. Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research For positions that utilize a company vehicle, will be required to have a valid driver's license. Required Experience and Qualifications for a Sr. Field Tech: High School diploma/GED or equivalent experience and 5 years of experience in a related field. Knowledge of the National Electrical Code and various industry standards, such as NETA, OSHA, IEEE and NFPA. Strong background and experience in most types of high voltage equipment through the 230 kV class. Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program) Complete projects consistently on budget and at a reasonable contribution. Ability to complete on-site job reports. Who we are! RESA Power is a dynamic, people first organization that prides itself on being the employer of choice in its industry! RESA is fortunate to have an extraordinarily talented group of people who take pride in everything they do! RESA Power has locations throughout the United States & Canada. We are a trusted service provider committed to ensuring the safety, performance, and compliance of electrical distribution systems. With a track record of long-term partnerships and excellence in customer experience for nearly a decade! Our Mission Ensure reliable and safe mission-critical power across our customers' electrical infrastructure lifecycle. Our Vision To be the premier, first-choice, trusted provider in the US and Canada for critical power services and products by delivering the best customer and employee experience in the industry. Core Cultural Competencies We do it right We pride ourselves on our integrity and expertise. We don't cut corners. You perform job responsibilities safely, efficiently, and thoroughly all day, every day. You conduct yourself professionally, ethically, and honestly. You display sound judgment and decision-making skills. You avoid choosing courses of action that assume unreasonable risk to yourself or the Company. You are on time and preplan time off. You produce a quality product. We are customer driven Our number one concern is our customer and our long-term relationships with them prove our dedication. You approach job responsibilities with enthusiasm, professionalism, and in a customer focused manner. You promote goodwill by handling all contacts (example: coworkers, management, vendors, customers, etc.) with respect, courtesy, cooperation, attentiveness and follow instructions from management. We focus on growth We are dedicated to growing the company and our employees. You understand and apply your knowledge of techniques, policy, procedures, equipment, and skills involved in the job. You seek out new assignments and assume additional duties. You seek to expand your abilities (certifications, continuing ed, OTJ experience, etc.). We solve problems Every day is different, so we need to be innovative, decision makers, flexible and adaptable. You efficiently and thoroughly complete assignments. You perform work assignments independently. You propose new ideas and find better ways of doing things. We get it done We are efficient, reliable and no nonsense. We work hard, but we also play hard. You follow through on commitments in a timely way. You produce easily understandable and accurate reports that meet customer and/or Company expectations. You actively listen. You seek advice and help as appropriate. You can effectively deliver messages to a variety of individuals (RESA employees, vendors, customers, etc.). We build strong relationships Our leaders are servant leaders. We provide you with the support of a well-run company, but the connectedness of a family. We collaborate with each other and our customers. You collaborate to create the best solutions for each other and our customers. You build strong relationships within the team, across RESA departments and locations and with customers and vendors. Additional Information: Job: Full-Time Location: San Jose, CA Travel: Up to 25% travel. Compensation: Pay range for a Field Tech/Power Systems Tech I to a level IV range from $25 to $65 (depending on skillset, certification, and experience) per hour and eligible for overtime. Daily meal and incidentals per diem available when traveling for overnight work. Relocation: Relocation assistance is available for highly qualified candidates. Benefits: Full benefits including medical, dental, vision, company paid life insurance, anniversary bonuses, Employee Ownership Plan, matching 401k, and paid time off. Application Details: The position will stay open until filled - seeking one FTE. Apply via job postings on job boards or from the company website. Physical Demands: Lifting a minimum of 50lbs on a daily, crawling, climbing, standing for long periods of time, and working in non-ideal conditions. RESA Power is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.
    $34k-50k yearly est. 10d ago
  • Engineer, Software & Information Platform

    Cardinal Health 4.4company rating

    Technical support engineer job in Carson City, NV

    **What Software & Information Platforms contributes to Cardinal Health** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Software & Information Platforms manages the technical configuration, design, administration, development, implementation and support of application and information frameworks that the organization's application solutions utilize. This job family partners with Application Development & Maintenance teams and other Information Technology function teams to identify enhancements for platforms and long-term capabilities. This position will support designing, building, and operationalizing large-scale enterprise Business Intelligence platforms and applications using at least two or more technologies like SAP Business Objects, Tableau and Alteryx in both Windows and Linux OS. **What is expected of you and others at this level** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May contribute to the development of policies and procedures + Works on complex projects of large scope + Develops technical solutions to a wide range of difficult problems + Solutions are innovative and consistent with organization objectives + Completes work; independently receives general guidance on new projects + Work reviewed for purpose of meeting objectives + May act as a mentor to less experienced colleagues **Responsibilities:** + Design, implement, and support BI platform administration including infrastructure builds, upgrades, performance testing, and ensuring high availability across cloud and on‑premises environments. + Administer and maintain BI platforms (e.g., SAP BusinessObjects, Tableau, Alteryx, Looker, SAS), with demonstrated expertise in at least two technologies. + Provide infrastructure and platform sizing for projects, including hardware, software, and cloud resource planning. + Manage multi‑tier BI environments: configure servers, groups, projects, workbooks, data sources, and secure connections. + Monitor, tune, and optimize performance using both native BI tools and cloud monitoring solutions to ensure scalability and reliability. + Ensure compliance and security standards are met or exceeded, supporting internal controls and external audits. + Collaborate with cross‑functional teams and external partners to deliver solutions, track project progress, and communicate risks and impacts to leadership. + Drive innovation and best practices by conducting proof‑of‑concepts, developing automation frameworks, and standardizing naming conventions, scripts, and coding practices. **Qualifications:** + Bachelor's degree preferred or equivalent work experience preferred + 4-8 years of experience, preferred + Bachelor's degree in related field, or equivalent work experience, preferred + 3+ years of architecture and engineering experience in Data Analytics/Reporting and Data Visualization tools preferred. + 2+ years of hands-on GCP experience in products like Compute Engine, IAM and APIs + Hands-on experience in architecting and designing Business Intelligence platforms in GCP/AWS cloud + Hands-on experience with Business Intelligence technologies like SAP Business Objects and Tableau + Advanced experience in writing complex SQL queries, stored procedures, etc + Experience in connecting analytic applications to GCP data stores such as BigQuery. + Programming languages Python, Java, and frameworks- Spring Boot, Spring MVC, REST API development expertise is a plus + Preferred to have prior experience in Collibra and Atscale. + Experience with CI/CD pipelines such as Concourse, Jenkins is a plus + Google Cloud Platform or any BI tool administration certification is a plus **Anticipated salary range:** $94,900 - $135,600 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 02/15/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $94.9k-135.6k yearly 42d ago
  • Connectivity Systems Engineer

    Meta 4.8company rating

    Technical support engineer job in Carson City, NV

    Meta is seeking a Connectivity Systems Engineer to join our DEC Design Engineering team. Our Data Centers are the foundation upon which our rapidly growing infrastructure efficiently operates and our innovative services are delivered. This role is responsible for the design of inside and outside plant structured cabling and infrastructure for our data center installations - including new builds, retrofits, special projects, and technology modifications. Connectivity Systems Engineers must demonstrate experience developing designs as well providing effective oversight of outsourced design work. In addition to assuring timely delivery of designs that meet (or exceed) project requirements, Connectivity Systems Engineers are expected to drive best practices and establish tools, processes, and standards consistent with large-scale data center deployments. Full design lifecycle engagement is required - with lessons learned from field deployments rolled into future programmatic designs. The Connectivity System Engineer will be expected to collaborate effectively with internal and external stakeholders - assuring all structured cabling design requirements are met in design execution. **Required Skills:** Connectivity Systems Engineer Responsibilities: 1. Drive designated program initiatives end-to-end - from requirements gathering, to design development, cross-functional validation, and rollout 2. For special programs, drive global project execution in addition to program development 3. Actively seek and promote best design practices, processes, and improvements to establish program designs conducive to large-scale builds 4. Actively incorporate lessons learned from previous builds and design generations 5. Fluent interfacing with network transport and network architecture requirements 6. Manage the design execution of complete and correct construction documents, schematic diagrams, pathways, rack systems, rack elevations, cable matrices, and bills of materials, as needed for all OSP, ISP, and Network structured cabling and infrastructure elements 7. Assist with request for proposal (RFP) process & bid documentation coordination for both design and construction contracts as required 8. Streamline deployment of project deliverables on short timelines 9. Validate and proof project deliverables and executable design documentation at each design milestone 10. Engage in the construction administration phase for design-driven elements that require technical depth that cannot be resolved directly by the Design Consultant or Geo Engineer - such as change coordination and request for information (RFI) responses 11. Partner with internal and external teams to drive programmatically approved changes across applicable projects 12. Manage and maintain documents reflecting project completion deliverables (i.e. as-built documentation), updating as required 13. Collaborate with internal stakeholders to deliver project designs meeting capacity and network requirements as well as rollout timelines 14. Drive scalable structured cabling solutions throughout Meta owned or operated data center spaces and support facilities 15. Serve as a Technical SME for programs and projects that one leads 16. Provide regular project status updates and support DEC Design Engineering and corporate dashboards that capture delivery, cost, quality, and other established metrics 17. Participate in various team syncs to drive alignment, visibility, and consistency in program and project execution 18. Identify and respond to risks and high-priority issues timely and effectively 19. Travel as required (~10-20%) to review projects and coordinate with onsite personnel and contractors at project locations **Minimum Qualifications:** Minimum Qualifications: 20. Bachelor of Science degree in engineering or equivalent practical experience 21. 10+ years of experience delivering engineering results 22. Demonstrated expertise in physical infrastructure design including structured cabling and fiber-optic cabling 23. Proven leadership experience such as leading large projects, leading teams, coordinating with a wide variety and number of stakeholders 24. Comprehensive knowledge of and experience with fiber optic components, cabling, interconnect products, technologies, and standards 25. Effective prioritization skills to continuously analyze workload and qualify priorities based on impact and effort, often involving shifting deadlines and quick turnaround 26. Workflow efficiency and automation - demonstrated experience in improving/developing processes to drive efficiency, automating wherever possible 27. Construction experience such as site walks, punch lists, field coordination, RFIs, clash detection, lessons learned feedback loops, etc 28. Mission critical engineering project experience 29. Detail oriented, experience providing solutions to complex problems, and proven experience with effectively manage deadlines 30. Demonstrated experience effectively engaging with many stakeholders (internal and external) to extract, analyze, and qualify requirements to drive solutions from inception to completion 31. Experience with construction management applications (e.g. e-Builder, Unifier, BIM360, Procore) **Preferred Qualifications:** Preferred Qualifications: 32. Network design experience 33. BICSI accreditation - RCDD / DCDC certification 34. Network/Transport Certification (CCNA or equivalent) 35. PMP accreditation or similar 36. Experience with tooling & automation development (i.e. computer programming/scripting, database integration, dashboards, APIs) 37. Working knowledge of 40/100/400G Ethernet and CWDM, DWDM and optical transport network technologies 38. Experience with fiber topology evolution to achieve resiliency and latency requirements 39. Experience leading & mentoring an in-house BIM team, providing technical direction and ensuring high-quality deliverables for data center connectivity projects 40. Experience developing, maintaining, & automating BIM models and workflows using Revit, ACC, AutoCAD, and Dynamo, and guiding custom tool/script development (Python, C#) 41. Experience with establishing and enforcing BIM standards and libraries, ensuring consistency and efficiency across large-scale builds and retrofits 42. Experience collaborating cross-functionally with network engineering, systems engineers, and external partners to align BIM deliverables with network architecture and project requirements 43. Management experience with design execution and quality control for construction documents, schematic diagrams, rack systems, cable matrices, and bills of materials for OSP/ISP/network cabling 44. Demonstrated knowledge of current BIM and data center design trends to better advocate for innovative solutions, and support project evaluation and dashboard reporting **Public Compensation:** $150,000/year to $209,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@meta.com.
    $150k-209k yearly 20d ago
  • Now Hiring: Helpers for In-Home Support - VC Highlands, Nevada 89521

    Herewith Caregivers

    Technical support engineer job in Virginia City, NV

    Job Description Caregiver Rate: $17.50/hour Hiring: Open to hiring 2 caregivers We are seeking a compassionate and dependable female caregiver to support Rita, an elderly woman in her 80s living with dementia and short-term memory impairment. The goal of care is to ensure her safety, comfort, and daily well-being through attentive supervision and hands-on support. Care Responsibilities Assistance with basic daily care needs Meal preparation Companionship and continuous supervision Guidance and support with walking Personal care, including bathing and dressing Light household assistance to maintain a safe environment Who We're Looking For Preferably middle age and above (for communication compatibility) Experience with dementia care is highly preferred Patient, calm, and attentive demeanor Some healthcare background required Schedule Friday through Monday 10 hours per day 8:30 AM - 6:00 PM This role is well-suited for a caregiver who values relationship-based care, understands the needs of individuals with memory impairment, and can provide steady, reassuring support throughout the day. Hiring info: We're looking for private helpers/ caregivers for clients on Herewith, a free online platform that makes getting hired and paid as a private caregiver fast and easy. Here's what we provide: ✔️ Free background checks for all applicants ✔️ A professional helper profile to apply for jobs easily ✔️ Real-time job notifications for opportunities in your area ✔️ Convenient mobile app (Helper: Jobs on Herewith) to manage your clients, hours, and payments Once your Herewith helpers profile is set up, you'll receive instant notifications for new job postings and have the flexibility to apply with just one tap. Plus, be the first to take advantage of one-time tasks, a new way to make money helping others. Get started today and make a meaningful impact in your community! Learn more about Herewith at *****************************
    $17.5 hourly 3d ago
  • IT Systems Engineer II - Public Sector

    Lumen 3.4company rating

    Technical support engineer job in Carson City, NV

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** As a highly technical and hands-on position, the IT Systems Engineer II will be supporting the Public Sector Solution Integration team and its specialized customers. Responsible for participating in multiple team environments and supporting efforts for all aspects of system integration including design, needs analysis, design review, testing, implementation, and validation. Maintain configuration management of cabinets and systems for integration and deployment of telecommunication equipment and infrastructure for a nationwide network. Performance will primarily occur in a laboratory environment. The duties will include (but not limited to): system integration and configuration, equipment tracking and grouping, as well as RMA replacement and pre-deployment requirements, close work orders requiring pre-configuration of equipment, contribute and maintain documentation related to aforementioned responsibilities. Optimize and coordinate verification lab lifecycle activities (from equipment receipt, to integration, to deployment). The responsibilities of this position will continue to grow as additional portions of the environment are accredited and achieve operational status, and as additional customer groups are added. **The Main Responsibilities** Create and maintain reports for patch compliance and system audit data. Participate in ongoing operational projects. Provide recommendations for system automation. Troubleshoot hardware and software issues as they arise; document issues and associated resolutions. Participate in OS patch management and coordination. Perform ongoing maintenance and administration of assigned systems. Ensure adherence to policies, processes, and procedures within areas of responsibility. Assist with the execution of projects related to areas of responsibility. Evaluate, build, integrate, test, and prepare systems for operational use and patches for rapid remediation and deployment. Follow operational documentation including guidelines, policies, processes, and standards. Read and interpret engineering documentation (e.g., Scope of Work and Engineer Design Package); provide feedback and corrections through redlining. Interpret, follow, and critique Method of Procedure (MOP) related to any job function or equipment for which technicians are responsible. **What We Look For in a Candidate** **Basic Qualifications** : Knowledge and experience should include computer network and IT system operations. Knowledge and experience in system architecture and engineering disciplines. Specific technical knowledge of enterprise-level networking and network security. Available 24/7 for Network Outages and Maintenance window work as needed. Must be willing to work rotating, on-call, and or work after hours as needed. Candidate must be a US Citizen. Minimal travel may be required. **Preferred Qualifications** : Bachelor's degree and/or advanced degree in Electrical/Computer Engineering or Computer Science and experience, or a strong interest in, the cybersecurity field. 2+ years of experience in Information Security, Information Assurance (IA), or Cyber Security programs. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $69,694 - $92,925 in these states: CO $73,013 - $97,350 in these states: VA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure \#LI-Remote Requisition #: 341159 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
    $73k-97.4k yearly 13d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Technical support engineer job in Carson City, NV

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $55k-83k yearly est. 22d ago
  • IT Support for NV Agency

    Management Applications

    Technical support engineer job in Stateline, NV

    Management Applications, Inc., a leading provider of Networking and Managed IT Services is seeking high-level IT professionals to support a contract serving the Lake Tahoe Region for a NV Agency. Background The Agency currently employs approximately 62 personnel and is housed in a 60,000 square foot building located in Stateline, NV. **Please do not apply to this advertisement if you do not have experience in the below areas. Responsibilities and Experience Task 1 - User support for approximately 70 laptops. Support for basic network infrastructure; routers, switches, the two wireless networking systems, and all related hardware. Any necessary assistance to the voice system provider (contract with VOX). Task 2 - Operations and maintenance of servers. The current baseline configuration of three physical servers running 30+ virtual servers in a VMWare/VSphere environment, with related hardware and applications. Agency employees will administer individual software programs (like Accela). Task 3 - Advising the Agency in developing an IT infrastructure roadmap and strategy, analyzing tradeoffs and options, and potentially developing a transition plan to shift from a locally hosted environment into a cloud platform(s). Equipment for Task 1 Network Sonicwall NSA 2400 Security Appliance Dell and Cisco Networking hardware Wireless networks (2 - one secure & one public access) Utility Telecom IP over Copper - 100 Mbps User Support Approximately 65 Dell Latitude laptops of various vintages o Docking Stations o LCD monitors 5 - 10 desktop workstations 3Macs 5 iPads (Air2) Enterprise Software Office 365/Exchange (Cloud based) Springbrook - Accounting system (Cloud based) Acronis backup TrendMicro Security Voice: Nortel voice switch Equipment for Task 2 Network Dell R420 server running VMSphere Dell R720 servers (x2) running ~30 virtual servers NetApp FAS2240 SAN Brocade fiber cards/cables to connect SAN and servers Currently hosting ~ 30 websites using Microsoft and Linux platforms Several older servers out of warranty that may require transitioning/virtualization Enterprise Software Accela - permitting software ESRI ArcGIS - GIS mapping software Springbrook - Accounting system (Cloud based) MSSQL Server & Microsoft .net development platforms Datamatics - Time & Attendance RealQuest - Real Estate/Property Info Job Application Instructions To be considered for these positions please submit a clear and concise resume (2 pg max.) as well as your minimum salary requirements. We will NOT consider your application without the REQUIRED minimum salary requirements. Please also list all Certifications and Education within your resume.
    $39k-67k yearly est. 60d+ ago

Learn more about technical support engineer jobs

How much does a technical support engineer earn in Reno, NV?

The average technical support engineer in Reno, NV earns between $54,000 and $118,000 annually. This compares to the national average technical support engineer range of $61,000 to $119,000.

Average technical support engineer salary in Reno, NV

$80,000
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