Technical support engineer jobs in Riverside, CA

Epsilon Electronics is a fast growing electronics company in the Motorcycle Audio World. Products are under the Soundstream Reserve and Precision Power Brands. *********************** Role Description This is a full-time on-site role for a Technical Support Manager located in Los Angeles California. The Technical Support Manager will oversee the technical support team to ensure excellent customer satisfaction and troubleshooting. Responsibilities include resolving technical issues, implementing support strategies, maintaining high-quality customer service standards, and working closely with other teams to enhance operational efficiency. Remote position for the right candidate is neg Qualifications Proficiency in Technical Support, Troubleshooting, and handling complex technical issues. Strong Customer Support and Customer Service skills to ensure client satisfaction. Proven experience in maintaining and improving Customer Satisfaction metrics. Excellent leadership and team management capabilities. Strong communication and problem-solving skills. Must have experience with Harley Davidson Motorcycles Willing to Learn Slingshot and Indian Motorcycles, experience is a plus! Occasion Travel to Trade Shows with the sales team. Proficiency is Word,Excel and Powerpoint Benefits Competitive Salary Paid Vacation 401K Company Insurance

Robert Half Technology is hiring an IT Support Specialist to deliver polished, “white-glove” end-user support for a growing, multi-site healthcare environment. If you thrive in a fast-paced support role where soft skills matter as much as technical skills, this is a great opportunity to join a stable organization with strong leadership and work-life balance. What You'll Do (Key Responsibilities) Serve as the first point of contact for internal users via phone, chat, email, and walk-ups Triage tickets with a Managed Service Provider (MSP) and help drive resolutions end-to-end Provide hands-on Office 365 support and user administration (email, Teams, OneDrive, SharePoint basics) Support Entra ID (Azure AD) user management and access troubleshooting Perform hardware/software installs, upgrades, and maintenance (PCs, peripherals, standard apps) 🛠️ Support users remotely across multiple clinic locations and occasionally onsite as needed Document fixes, create/update support procedures, and improve workflows Assist with project-based IT work (site growth support, refreshes, rollouts, process improvements) What We're Looking For (Qualifications) Required 2-5+ years in IT Support / Desktop Support / Help Desk (Level 2-3 preferred) Strong experience with Office 365 support/admin Experience with Entra ID (Azure AD) and/or Active Directory (user/group management, access troubleshooting) Solid Windows support background (Windows OS, basic troubleshooting, imaging basics) Basic networking knowledge (DNS/DHCP fundamentals, Wi-Fi/LAN basics, troubleshooting connectivity) 🌐 Proven ability to deliver white-glove support-especially supporting providers/clinical users with professionalism and urgency Strong communication, follow-up, and documentation habits ✍️ Nice to Have Ticketing tools: ServiceNow, Jira, ConnectWise (or similar) 🎫 Azure/AWS/Google Cloud exposure HIPAA awareness/compliance mindset VoIP familiarity Mac/iOS support EHR exposure (Athena, Epic) Work Details Location: Temecula, CA (Onsite to start; potential hybrid after ramp-up) Schedule: Monday-Friday (core hours typically 8:00am-5:00pm; must be available within 7:00am-6:00pm window as needed) Travel: Local travel to nearby sites may be required Compensation $60,000-$75,000 base (depending on experience) Bonus: N/A Annual review: Yes Benefits/Perks: Strong leadership, good work-life balance, structured onboarding (welcome touchpoints + 30/60/90 check-ins) Apply now or message me directly-Robert Half Technology is moving quickly. 🚀

We're looking for an IT Support Specialist to join our team in Cerritos, CA. This on-site position will report directly to the General Manager and the remote Information Systems Manager. The ideal candidate has 5+ years of experience in an SME (small-to-medium enterprise) environment and a strong understanding of IT principles. You'll play a key role in supporting and improving WCG's daily operations and long-term information systems strategy. Key Responsibilities Collaborate with Systems Engineering to enhance existing reporting and support the SQL-based redevelopment of reporting structures across the company (utilizing OLAP, ETLs, RDL, Power BI, SharePoint, and other relevant tools). Develop a working knowledge of internal software systems (CRM, financial tools, quality, and engineering applications). Use SQL to assist with predictive analytics, system integrations, and future automation initiatives. Troubleshoot existing systems, resolve basic issues, and coordinate with external IT support for more complex problems. Support infrastructure upgrades, cybersecurity initiatives, and access management across departments. Be a consistent on-site presence-collaborate with production teams to understand their workflows and identify opportunities for IT-driven improvements. Learn and expand the use of our ERP system (FeneVision) with guidance from the remote IS team, supporting functionality development for both WCG and AGNORA. What You'll Bring 5+ years of IT experience in an SME environment. Solid understanding of IT principles and best practices. Hands-on experience with SQL, reporting tools, and data visualization platforms. Strong troubleshooting, communication, and collaboration skills. A proactive mindset and ability to lead or support projects across multiple departments. Bonus Skills Experience working in a manufacturing environment. Spanish language proficiency - helpful for engaging directly with our production team and maximizing on-site impact. This is a great opportunity to be part of a collaborative, growth-oriented team where IT directly supports innovation and operational excellence.

Requirements Must possess a professional demeanor and strong customer service/consulting/training skills Experience troubleshooting/repairing desktop and laptop hardware in the field or in a related area Basic understanding of networks, Intel servers and telecoms Strong Break / Fix skills Desktops, Workstations, Notebooks, and Dell tablets Strong Microsoft Office skills (Outlook, Excel, Word, and PowerPoint) Strong Microsoft operating system troubleshooting skills Strong mac OS operating system (Big Sur & above) troubleshooting skills Strong problem solving and critical thinking skills Strong written and verbal communication skills Must be self-motivated and the ability to work independently with minimal supervision Must have excellent time management skills Must be detail and process oriented Ability to walk long distances across large facilities Must be able to pass a background security check Valid driver's license and reliable transportation

Role: Deskside Support Engineer Deskside support engineering managing and providing site support. Act as POC for IT deskside support and Service Desk Job Responsibilities: Installing and configuring computer hardware, software, systems, networks, printers, and scanners Providing technical support across the company (this may be in person or over the phone) Hardware and software break fix support Responding to client support requests. Contacting clients to find out the nature of the problem. Responding in a timely manner to service issues and requests. Account Management / Password reset. Service Desk calls and Ticket Management.

Job Title: IT / Application Support Duration: 6-12 months (with potential to extend or become long-term) Type: Contract / Temporary Work Environment: Office-based, supporting engineering and technical teams Brighton Solutions is seeking an IT / Application Support professional to join our team on a contract basis in Brea, California. This onsite role supports a busy engineering services office with day-to-day technical needs ranging from computer support and printer management to application troubleshooting and user assistance. Key Responsibilities: Provide technical support for desktop and laptop computers, printers, and other office hardware Support users with software and application issues Assist with onboarding/offboarding of employees from an IT perspective Maintain and manage IT inventory and documentation Respond to support requests in a timely and professional manner Benefits Offered: Brighton Solutions offers competitive benefits for contract employees, including medical, dental, 401(k), and paid time off. If you're a hands-on problem solver who enjoys supporting teams in a dynamic office environment, we'd love to hear from you.

Hours: Full Time (Contract to Hire) The role Napster Corp is seeking a highly skilled IT & Network Engineer to join our team onsite in Long Beach, CA. This role is critical to maintaining, optimizing, and scaling our internal IT infrastructure and network systems across corporate and production environments. Reporting to the Senior Director of IT, the IT & Network Engineer will ensure reliability, security, and performance of all local and cloud-connected systems, supporting a hybrid team of technical and creative professionals. This role is hands-on and ideal for someone who thrives in a fast-paced, high-growth environment with evolving technical needs. What you'll do Collaborate with event production teams to ensure reliable connectivity and technical support during live events. Weekend and occasional evening work will be required based on event schedules. Combines core IT operations with hands-on support for live events and broadcast environments. Manage, monitor, and troubleshoot corporate network infrastructure, switches, firewalls, access points, and VPN systems. Oversee IT systems including workstations, servers, mobile devices, SaaS tools, and collaboration platforms. Install, configure, and maintain hardware and software across onsite environments. Ensure network and endpoint security, including patching, access control, encryption, and monitoring. Manage user onboarding/offboarding, permissions, and identity access (Okta, Azure AD, Google Workspace, etc.). Support AV, conferencing systems, and hardware used for production, studio, and immersive technology environments. Maintain asset inventories and ensure timely provisioning of equipment. Develop and document IT processes, SOPs, and system configurations. Provide onsite hands-on support for escalated tickets and urgent operational issues. Collaborate with engineering, product, studio, and executive teams to ensure IT systems meet business needs. What you'll bring Bachelor's degree in IT/Computer Science or 5 yrs of hands-on experience in IT/network engineering Strong experience with firewalls, switching, routing, VLANs, Wi-Fi systems (Cisco, Meraki, Ubiquiti preferred) Expertise with Windows, mac OS, and cloud-based admin environments Experience managing identity management platforms (Okta, Azure AD, Google Workspace) Skilled in IT security best practices, endpoint protection, patching, MDM, and asset management Experience supporting production, studio, or hardware-intensive teams a plus Outstanding attention to detail Excellent communication skills and ability to operate with urgency in a fast-paced environment We'll be extra pumped if you have Experience in tech, media, SaaS, gaming, or immersive environments AV/production network experience (NDI, Dante, broadcast systems) Experience with cloud networking (AWS, Azure, GCP) Certifications such as CCNA/CCNP, Network+, Security+, or equivalent Experience supporting hardware used in XR, AI, or 3D production workflows Our Culture Impact: Play a crucial role in our growth journey. Culture: Join a vibrant team valuing creativity and collaboration. Growth: Thrive in a fast-paced, dynamic environment. Reward: Enjoy competitive compensation, equity opportunities, and comprehensive benefits. Ready to shape our future? Apply now and be part of something extraordinary! We're looking for more forward-thinking and collaborative people to be a part of our innovation journey and mission to push the boundaries of technology. If you're ready to help us achieve this vision - we'd love to hear from you! At Napster Corp, we're looking for people invigorated by our values and drive to change the world, not just those who simply check off boxes. Napster Corp embraces a diversity of backgrounds and experiences and provides equal opportunity for all applicants and employees. We strive to build a company that reflects a global audience. CCPA Notice for California Job Candidates: Please review our CCPA notice at ***************************************************************** The base salary for this position is $90,000 - $110,000, this role will be a Contract to Hire opportunity. Base pay will depend on a variety of job-related factors, which may include education, certifications, experience, market demands, and locations.

This position will be primarily located onsite in Irvine, CA - with occasional visits to a branch location in Torrance, CA. Position Overview: We are seeking a skilled and customer-focused Desktop Support Technician for a banking/financial institution. The ideal candidate will have experience providing both remote and onsite troubleshooting support to end-users while maintaining a high standard of customer service. This role involves working with enterprise-level tools and technologies, supporting a diverse range of hardware and software systems, and assisting with networking and server administration. Key Responsibilities: End-User Support: Provide remote and onsite technical support for hardware, software, and peripherals. Troubleshoot and resolve issues with Windows 10/11, Office 365, and other enterprise applications. Assist users with device setup, configuration, and maintenance (desktops, laptops, mobile devices, etc.). Active Directory and Azure Management: Perform account management tasks in Active Directory, including password resets, account provisioning, and group policy management. Support Azure Active Directory configurations and integrations. Device and Endpoint Management: Use Microsoft Intune for device enrollment, management, and policy enforcement. Deploy software and manage updates using enterprise tools. Networking and Server Support: Troubleshoot basic network connectivity issues, including Wi-Fi, VPN, and LAN/WAN. Assist with server administration tasks, including file sharing, user permissions, and performance monitoring. Documentation and Reporting: Maintain accurate records of support requests in the ticketing system. Document solutions, workflows, and common troubleshooting procedures. Continuous Improvement: Collaborate with IT colleagues to develop and implement best practices. Stay updated with emerging technologies and provide recommendations for enhancements. Qualifications: Education: Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field is preferred. Technical Skills: Proficient in supporting Windows 10/11 environments. Strong knowledge of Microsoft Office 365 suite (e.g., Outlook, Teams, SharePoint). Hands-on experience with Active Directory and Azure Active Directory. Familiarity with device and application management using Microsoft Intune. Basic understanding of networking concepts (TCP/IP, DNS, DHCP, VPN). Experience in server administration and support is a plus. Experience: 2+ years of experience in a desktop support or IT help desk role. Previous experience with remote support tools and ticketing systems. Soft Skills: Excellent troubleshooting and problem-solving abilities. Strong verbal and written communication skills. Ability to work independently and manage multiple priorities in a fast-paced environment. Certifications (Preferred): CompTIA A+, Network+, or equivalent certifications. Microsoft certifications such as MTA, Azure Fundamentals, or MS-900.

The Field Support Engineer provides support for the installation, operation and maintenance of Intellian fielded products globally as required in a 24/7 operational environment. The primary focus for this role is the installation and maintenance of Intellian Ground Gateway Terminals. Main Responsibilities Perform Intellian assigned duties onboard, on-site and/or field Support of Intellian's products in a global environment. Be able to perform installation and operation of Intellian products efficiently and effectively. Understand operation of all Intellian product and be able to troubleshoot and diagnose failures on terminals equipped with Intellian products and/or services. Work individually without support if in a remote location with correct tools and approved spares as required for job responsibilities. Provide onsite support for Intellian ECBU and Maritime business partners globally. Solid computing and reporting skills for maintaining data within Intellian CRM (Salesforce), as well as document handling on google drive or Microsoft office suite. Provide technical guidance to internal and external stakeholders for Intellian technical support organization. Ability to travel at very short notice anywhere globally. Maintain high standard of professionalism, workmanship and cleanliness on customer site. Adhere to all safety regulations, perform risk assessment and maintain required PPE. Work with teams of both internal staff, subcontractors, dealers and customers. Be self-sufficient if need be with travel plans, accommodation and attendance when unable to contact coordination or manager. Clear, concise daily reporting to internal and external stakeholders. Control expenditure when travelling on behalf of the company. Completing and providing RMA forms with stock returns or inventory adjustments. PUP, Case, TCN and Work Order; Creation, updates and completion within salesforce. Maintain good working relationships with all colleagues and staff with the ability to assist Working with all teams and staff to assist where resource is needed. Strong communication skills for liaising with HQ TS in Korea, as well as regional offices in EMEA and APAC. Required Qualifications & Skills Qualifications & Requirements: Bachelor's Degree in an engineering principle or equivalent industry experience in a Field Support role. 2+ years' experience in troubleshooting and triage of technical issues in a fast paced environment, to support customers. Experience with VSAT installation, commissioning, troubleshooting and repair. IT Network troubleshooting skills; DHCP, TCP/IPv4 & v6, Sub-netting, routing, VLANS, etc. Ability to work a flexible schedule in a 24x7 environment as needed to support round-the-clock operations. Good computer skills, including Word, Excel, Outlook and Google Docs. Strong Electrical and mechanical skills. Physically able to lift/carry at least 50lbs and climb ladders, masts. Rigging, etc. Ability to use forklift (training would be provided). Ability to adapt to urgent situations and good at working under a timeline pressure. Preferred Skills & Experience: 3 years' experience in a technical position within the maritime or teleport environment. Experience with Installation & Maintenance of Ground Gateway or Earth Station Antenna systems. Experience on satellite communication and other RF technologies. Written and Verbal skills in English, Spanish, French or Korean. Salesforce & SAP Experience. Hours & Place of Work: Flexibility to work weekends and holidays. Travel up to 75% domestic and overseas. Extended travel up to 2 weeks required. About Intellian: Intellian is the world's leading provider of satellite antennas and terminals, with a mission to empower connectivity so connectivity can empower the world. We are driven by a passion for innovation and agile responsiveness to customer needs. As the crucial link between satellite networks and millions of people on Earth, Intellian's leading technology and antennas empower global connectivity across oceans and continents, organizations, and communities. Strategic thinking, an obsession with quality, and a proven ability to deliver enable Intellian to invent for the future, creating mutual success for partners and customers as the world's connectivity needs evolve. Benefits: We offer a comprehensive benefits package, including flexible time off and paid holidays. Eligible employees also have access to medical, dental, and vision insurance, as well as short-term and long-term disability coverage. A 401(k) plan with employer safe harbor contributions is available. Additional compensation elements, such as annual performance-based bonuses, may be offered depending on the role.

We're looking for a Level 2 Support Technician with solid MSP experience to join a growing team that values expertise, accountability, and continuous learning. If you've worked in a managed services environment supporting multiple clients and thrive in fast-paced, technical settings, this is an opportunity to take your skills to the next level. In this role, you'll handle escalations from Level 1, troubleshoot complex issues across cloud and on-prem systems, and assist with infrastructure improvements and small-scale projects. You'll work hands-on with Microsoft 365, Azure, virtualization, and networking technologies while collaborating with senior engineers to keep client environments secure and stable. What You'll Do Resolve Level 2 tickets across Microsoft 365, Azure, servers, and networks Troubleshoot complex issues and ensure SLA compliance Support migrations, upgrades, and endpoint deployments Collaborate with Level 3 engineers on escalations and projects Document and share best practices for process improvement What You Bring At least 2 years in an MSP or multi-client IT environment Strong knowledge of Microsoft 365, Azure, and Windows Server Experience with ticketing, RMM, and endpoint management tools Excellent troubleshooting, communication, and documentation skills What You'll Get $29/hr - $32/hr with paid overtime Health insurance, PTO, paid holidays, and mileage reimbursement Certification reimbursement and paid study time Bonus opportunities and a supportive, team-focused environment

L·Garde is a full-service design, development, manufacturing, and qual test supplier to Tier 1 primes and government agencies. We provide systems engineering and skilled technicians to make your make your Skunk Works-type project a reality. With over 50 years of aerospace expertise, our deployable systems test the limits of what's possible in the harshest of environments in space, on the moon, and even on other planets. If you're an engineer who thrives on teamwork, clear communication, and seeing your work translate into cutting-edge aerospace solutions, we'd love to talk to you. A Day in the Life: We're looking for a Systems Engineer who is passionate about solving complex challenges in aerospace and enjoys working closely with others to make big ideas a reality. In this role, you'll help transform mission requirements into fully engineered space systems, balancing technical performance, schedule, and cost. You'll collaborate across disciplines-design, test, integration, and program management-to ensure our spacecraft and payload systems meet the highest standards of innovation and reliability. Key Responsibilities: Lead systems engineering activities across the project lifecycle, from concept through delivery. Develop and maintain system requirements, CONOPS, ICDs, and risk matrices. Support Verification & Validation (V&V) efforts and create and maintain Model Based Systems Engineering (MBSE) models. Partner with engineers, technicians, suppliers, and customers to resolve issues and ensure requirements are met. Write and review test plans, procedures, and reports; analyze and post-process test data. Contribute to design trade studies and product development planning. Participate in major design reviews (SRR, PDR, CDR, TRR) and customer meetings. Support proposal writing for advanced aerospace concepts. Maintain a safe, clean, and organized work area by following 5S and safety guidelines. Who You Are: You have a Bachelor's degree in engineering, science, or related technical field. 2-4 years of satellite systems engineering experience with DoD, NASA, or commercial space programs. At least 2 years in management, project leadership, or team leadership roles. Proficiency with requirements tracking and management. Proficiency with Model Based Systems Engineering and requirements tracking tools such as CAMEO and DOORS is a plus. Systems Engineers will be expected to have completed training for these tools within the 1st year. Hands-on experience with hardware/software interfaces, aerospace drawings, and GD&T standards. Exposure to SolidWorks CAD, FEA, Matlab, Thermal Desktop, CFD (Star CCM+), or LabView preferred The ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. Top Secret Security Clearance a plus. Excellent written and verbal communication skills. Strong interpersonal skills with the ability to collaborate across all levels of the organization. Detail-oriented, organized, and adaptable in a fast-paced environment. Strong problem-solving mindset and passion for working in a team-driven culture. What We Offer: Be at the forefront of aerospace innovation by working on cutting-edge aerospace technologies. Opportunity to wear multiple hats and grow your skill set. Collaborative and inclusive work culture where your contributions are highly valued. Competitive salary Top-Tiered Benefits, 100% of both employee and dependents are covered by the company = Medical, Dental, Vision Flexible Spending Account Retirement and Company Match Company-Sponsored Life and LTD Insurance Generous Paid Time Off Policy with up to 4 weeks in the first year. Robust Paid Holiday Schedule Pay range: $110,000.00 - $145,000.00 per year Join our team as an Aerospace Systems Engineer II and contribute to the advancement of aerospace innovation by taking on diverse, impactful projects in a collaborative environment, where your contributions are valued and your growth is fostered through hands-on experience. L·Garde is an equal opportunity employer, including individuals with disabilities and veterans, and participates in the E-Verify Program.

About Us Electric Power Group (EPG), headquartered in Pasadena, California, is the industry leader in Synchrophasor technology for real-time grid monitoring and analytics software. Our software solutions help electric utilities and grid operators prevent blackouts and keep power systems stable and reliable. With customers across the U.S., Europe, the Middle East, India, Latin America, and Australia, our solutions are trusted by some of the world's most critical grid operators. Job Description The Customer Technical Software Support Engineer plays a crucial role in supporting customers with technical issues and ongoing use of EPG's software applications. The support engineer assists customers with: · IT infrastructure related questions and troubleshooting - database, performance, access, connectivity · Software use - navigation, “how to”, data, results · Proactive maintenance and system health reviews The candidate will be responsible for interfacing with customers, understanding the issue, troubleshooting to find root cause, remediate, and resolve issues on a timely basis to ensure customer satisfaction. This role requires a strong technical background, excellent communication skills, and the ability to close out issues with customers in writing. Key Responsibilities Monitor customer issues reported to EPG via Azure Dev Ops and other means. Timely respond to customers on resolution plan and timetable. Provide technical support via phone, email, video conferencing, chat, or in person. Identify and diagnose technical issues reported by customers and guide them through the appropriate troubleshooting steps to resolve the problem. Escalate complex issues to the appropriate team or senior support staff when necessary. Document and track customer issues in a ticketing system. Collaborate with cross-functional teams, including development and quality assurance. Provide training to customers on effective use of the applications and features. Maintain a high level of professionalism and customer service while ensuring customer needs are met and questions are answered promptly. Improve customer support processes and procedures. Contribute to the creation and maintenance of a comprehensive customer support knowledge base, including FAQs, troubleshooting guides, and user manuals. Required Skills Understanding of IT hardware, networks, infrastructure, architecture. Aptitude and troubleshooting skills to identify and resolve customer technical issues. Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical customers and prepare issue reports. Handle customer inquiries and resolve critical issues in a calm and professional manner. Multitask and prioritize tasks effectively in a fast-paced environment. Strong problem-solving skills to identify root causes and implement solutions. Excellent time management and organizational skills. Proficient in using remote IT support tools to assist customers remotely. Work independently as well as collaborate effectively within a team. Adapt to changing technologies and learn new systems quickly. Strong customer service skills, with a commitment to ensuring customer satisfaction. Required Qualifications Bachelor's or equivalent; additional technical certifications or a degree in IT related field. Degrees in computer science or engineering disciplines is a plus. Minimum 3 years of experience in customer or technical support. Strong knowledge of computer hardware, Windows Operating Systems, Microsoft Office Products, and common software applications. Familiarity with customer support software, ticketing systems and CRMs. Fluent in written and spoken English; additional language proficiency is a plus. Why Join Us? · Play a mission-critical role in safeguarding power grids. · Work in a collaborative environment where your expertise has direct, visible impact. · Shape the support function of a growing, globally respected company. Compensation and Benefits Market competitive. EPG is an Equal Opportunity Employer. EPG offers competitive compensation and provides the following benefits to full-time employees: Health Insurance Plans, 401(k) including Profit Sharing Match contribution, Life Insurance, Paid Time Off, Visa Sponsorship, Performance Bonus and Long-term Incentive. For more information, visit: ***************************

Job Title: IT Service Desk Technician I Type: Direct Hire We are seeking a reliable and customer-focused IT Service Desk Technician I to provide high-quality, 24/7 technical support for a healthcare workforce, affiliates, and patients. The ideal candidate will assist users with basic IT issues, troubleshoot hardware/software problems, and escalate complex concerns to senior technicians when needed. Key Responsibilities: Deliver Level I technical support, including diagnosing and resolving hardware, software, and networking issues. Provide clear, step-by-step instructions to end-users on technical problems. Support remote users through remote troubleshooting tools. Escalate unresolved issues to higher-tier support. Create and document incidents for each support interaction, ensuring accurate contact info, issue details, and resolution steps. Assist with onboarding tasks such as account setup, hardware provisioning, and software configuration. Manage user access requests and accounts for designated systems. Provide technical support to patients accessing the organization's patient portal. Maintain and manage service desk tickets and queues within SLA parameters. Utilize and update internal knowledge base resources to assist with ticket resolution. Meet key performance metrics, including First-Level Resolution (FLR), call handling, and customer satisfaction. Other duties as assigned. Qualifications: Education: Required: High school diploma or GED (or higher degree if hired after October 1, 2024). Preferred: Associate degree in an IT-related field. Certifications: Required: CompTIA A+ (or equivalent) within one year of hire. Preferred: HDI-CSR or equivalent. Experience: Required: At least one year of customer service experience or completion of a Service Desk rotation in an IT apprentice program. Preferred: Service Desk experience in a healthcare setting. Skills & Abilities: Proficiency in supporting Windows OS, Active Directory, Exchange, Microsoft Office, MacOS. Basic troubleshooting of multi-function devices (printers, scanners, etc.). Familiarity with iOS and Android device support using mobile device management tools. Basic networking knowledge (TCP/IP, wireless, VoIP). Knowledge of web programming and SQL Server is a plus. Strong communication, multitasking, and problem-solving skills. Ability to work independently and within a team. High level of professionalism and customer service orientation.

Title: Network Systems Engineer (On-Site) Position Type: Short term contract, On-Site Till the end of the year. (including weekend event support) About the Role We are seeking an IT & Broadcast Systems Engineer to join our team at Thunder Studios. This individual will provide day-to-day on-site IT support, manage systems and infrastructure, and play a key role in supporting live events and productions at the Studio. The ideal candidate is proactive, highly responsive, and thrives in a fast-paced environment. We need someone who can deliver solutions quickly, adapt to changing demands, and maintain composure under pressure - especially during live events. This role combines core IT operations with hands-on support for live events and broadcast environments. Please note: While the following responsibilities outline the primary focus of this role, the position may include additional duties as business needs arise. Flexibility and adaptability are essential. Key Responsibilities End-User IT Support Provide daily on-site IT support for staff at Thunder Studios. Handle onboarding and offboarding of employees. Configure, deploy, and ship laptops for new hires. Wipe, re-image, and reconfigure laptops as needed. Troubleshoot and resolve hardware, software, and connectivity issues quickly and effectively. Systems Administration Manage accounts and access in Google Workspace, Microsoft 365, and Azure Active Directory. Create, delete, and modify user accounts, groups, and licenses. Ensure compliance with IT security and access policies. Maintain documentation of processes, procedures, and system configurations. Mobile Device Management (MDM) Administer and manage endpoints using Kandji, Microsoft Intune, or similar MDM platforms. Enforce security and compliance policies across devices. Deploy applications, updates, and configurations via MDM. Support mac OS and Windows laptop management at scale. Networking Configure, deploy, and maintain network infrastructure including switches, routers, firewalls, and wireless access points. Design, document, and maintain network diagrams and topology documentation. Configure and manage VLANs, VPNs, DHCP, and DNS for segmented and secure connectivity. Implement and manage network security policies, including firewall rules and access control. Troubleshoot and resolve network performance issues, latency, and connectivity outages quickly. Monitor and optimize network throughput, reliability, and redundancy for both business and event environments. Collaborate with vendors or ISP support to ensure uptime and service quality. Perform firmware updates, backups, and preventive maintenance on all network hardware. Event & Broadcast Support Provide on-site IT and networking support for events hosted at Thunder Studios (including weekends). Support live production and broadcast environments with a strong understanding of streaming protocols (SRTP, RTP, RTMP, SRT, etc.). Collaborate with event production teams to ensure reliable connectivity and technical support during live events. Maintain and support AV, control room, and broadcast-related IT infrastructure. Requirements 3+ years of experience in IT support, systems administration, or related roles. Strong experience with Google Workspace, Microsoft 365, and Azure AD administration. Hands-on expertise with MDM platforms (Kandji, Intune, or similar). Solid networking skills: configuration, deployment, and troubleshooting of enterprise-grade switches, firewalls, and wireless networks. Experience configuring VLANs, VPNs, and network segmentation. Understanding of network security best practices and experience with firewalls or intrusion prevention systems. Experience with laptop imaging, configuration, and asset management (Windows and mac OS). Understanding of streaming and broadcast protocols (SRTP, RTP, RTMP, SRT, etc.). Ability to support live events, productions, and broadcast environments. Proactive, reactive, responsive, and able to deliver solutions fast. Comfortable working in a dynamic, high-pressure, fast-paced environment. Excellent troubleshooting, documentation, and communication skills. Willingness to work a flexible schedule, including evenings and weekends as required by events. Ability to lift and move equipment weighing up to 50 pounds. Flexibility to take on additional responsibilities as needed. Preferred Qualifications Experience in a studio, live production, or broadcast IT environment. Familiarity with AV systems, broadcast control rooms, or streaming workflows. Relevant certifications (e.g., CompTIA Network+, CCNA, Microsoft, Google Workspace Admin, Jamf, or Kandji certifications).

Our success at Equus Holdings relies on IT systems that enable us to reach consumers worldwide. We're seeking an experienced systems/network administrator who's enthusiastic about developing technological skills worldwide. This person will protect our critical systems and assets, build solutions, implement new software and hardware, provide training, and assist in developing the overall IT strategy. The systems/network administrator will drive breakthrough innovations, tackle challenging assignments, lead initiatives, and be accountable for results. The ideal candidate is passionate about applying skills and expertise to a technology-based business model that creates real-world solutions for the global marketplace. Objectives of this role Maintain essential IT infrastructure, including operating systems, security tools, applications, network, servers, email systems, laptops, desktops, software, and hardware Take responsibility for projects and solutions within the larger business initiative Handle business-critical IT tasks and systems that provide commercial advantage in the global marketplace Work with internal and external partners to communicate project status, activities, and achievements Responsibilities Perform server and network administration tasks (ex, user/group, security permissions, group policies, print services); research event-log warnings and errors; and monitor resources to ensure that system architecture components work together seamlessly Monitor datacenter and cloud environments' health using existing management tools, and respond to issues as they arise; help build, test, and maintain new servers and infrastructure when needed Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, security updates; support internet, LANs, WANs, and VLAN network segments Maintain cloud environment, including Virtual Machines, Storage, Firewalls, network connectivity, and network segments, cloud infrastructure Complete Helpdesk tickets by troubleshooting to identify the root cause and taking corrective action. Required skills and qualifications: Proven success in an IT role Minimum of four years of experience in the related field. Or a bachelor's degree in information technology and 2 years of experience. Strong Windows Server Administration experience / Linux Administration experience a plus Strong networking experience. Setup configuration of switches, firewalls, VPNs, VLANs, routing, DNS, DHCP Experience managing cloud infrastructure Professional certifications preferred Experience with Office 365 Administration Experience using PowerShell scripting and automation preferred. Ability to lift 50 or more pounds The base pay range for this role is between $70,000 and $100,000 and your base pay will depend on your skills, qualifications, experience, and location, along with budgeted range of position. Equus Compute Solutions offers a comprehensive full-time benefits package consisting of medical, dental, vision, telemedicine, flexible spending accounts, matched 401K, life, critical accidental or illness, company paid short- & long-term disability, six weeks of paid parental leave, generous paid time off and wellness programs. ECS is 100% employee owned!

Job Title: EMR IT Specialist Pay Range: $27/hour to $29/hour We are seeking a detail-oriented and proactive EMR IT Specialist to support the creation, maintenance, and optimization of Electronic Medical Record (EMR) access across multiple hospital systems. This role is ideal for a candidate who excels at cross-team collaboration, workflow documentation, and vendor or financial coordination, while thriving in a fast-paced healthcare environment. Key Responsibilities Assist with the creation, maintenance, and deactivation of EMR accounts across multiple hospital systems. Track and prepare EMR account batch submissions to ensure timely provisioning. Document EMR-related workflows and maintain tracking systems for staff responsiveness and support needs. Collaborate with clinical and IT teams to troubleshoot access issues and ensure compliance with hospital policies and requirements. Coordinate follow-ups on pending items and escalate issues to leadership when necessary. Negotiate with vendors and manage procurement processes to support EMR-related needs. Oversee invoice management, purchase orders, and financial documentation related to software, services, or equipment. Qualifications Strong vendor negotiation, procurement, and cost-management experience. Proficiency with invoice management, purchase order systems, and financial recordkeeping. Excellent organizational and analytical skills with the ability to manage multiple priorities effectively. Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint). Strong interpersonal and communication skills for collaboration with vendors, finance teams, clinical staff, and internal IT stakeholders. Proactive problem-solver able to independently identify issues and recommend or implement process improvements. Ability to work in a fast-paced environment and adapt to shifting priorities.

Enablon Certified Candidates required Enablon Support Specialist Domain expert on Environmental Sustainability and Management, specialist on Enablon Support Specialist with experience in ENABLON L2 & L3 incidents support The ideal candidate will handle user incident management, manage access requests, monitor error messages, and ensure periodic validation of active clients. Additionally, responsibilities include conducting weekly, monthly meetings, ensuring deployment stability, and creating monthly KPIs on data completeness. Qualifications Essentials: • Minimum 2-year experience in supporting/ implementing Enablon software solution and 5-year experience in EHS domain • Certified in Enablon [builder, shared function, IMS & Audit modules] • Strong functional knowledge of EHS modules: Risk Management, Metrics, Health and • Safety/Incident Management Systems, Audit and Shared Functions. • Strong understanding of subject matter concepts related to environmental, health, safety, occupational health, and sustainability • Good analytical and problem-solving skills. • Good interpersonal, communication, and collaboration skills to work. Preferred: • Experience with implementing or supporting other Environment, Health & Safety (EHS) Software products. • Experience with EHSQ concepts and standards as it relates to the capital projects industry Note : If you are interested please share me your resumes to ********************* or else reach me at **********.

Client visits in North OC area (around Anaheim or Buena Park, CA) Salary: $125K-$140K + Bonus | MSP Experience Required A fast-growing and highly respected Managed Service Provider (MSP) based in La Verne, CA, is looking for a Client Technology Advisor or Technical Solutions Advisor to join their team to service their OC clients. If you're passionate about helping businesses thrive through smart IT strategy, have strong systems/network administration experience, and thrive in client-facing roles-this is your next big step. As a CTA, you'll be the strategic technical liaison between the MSP and its clients, ensuring their IT environments are not just supported, but aligned with industry standards and evolving business goals. This is a high-impact role where your insights directly shape client success and contribute to continuous improvement across the organization. What You'll Do Own and maintain accurate, up-to-date documentation of client technology environments. Conduct discovery and assessments (remote and onsite) to align client tech with internal standards. Collaborate with Client Success Managers and vCIOs to guide technology planning and business reviews. Recommend improvements and modernization strategies based on standards and lifecycle planning. Act as a technical escalation point for service desk and project teams. Support strategic initiatives and contribute to the evolution of internal best practices and service delivery. What You'll Bring MSP Industry experience is a must. Experience with systems and network administration in small/mid-sized business environments. Hands on implementation with M365, Azure, Windows/Virtual Servers, network infrastructure, firewalls, VPN, and cloud services. Strong business acumen and ability to translate technical insight into client value. Why Join Paid Certifications - We invest in your growth and technical development. 100% Company-Paid Health, Vision, and Dental Insurance 401K with Company Match Generous PTO + Bi-Annual Performance Bonuses Family-Owned Culture - Open-door leadership, direct impact, and a team-first mindset. Ready to work with a team that values innovation, integrity, and doing the right thing? Apply today and take the next step in your MSP career!

Leading MSP with over four decades of experience helping private companies and government entities modernize and secure their IT infrastructure. We specialize in cybersecurity, cloud computing, network/server management, and desktop/application support. Our commitment to employee development is unmatched - we provide hands-on training, cover certification costs, and offer paid time during business hours to help you grow your skills and advance your career. What You'll Do: Resolve escalated, complex technical issues beyond Level 1 capabilities Act as a go-to expert for troubleshooting systems, applications, and network infrastructure Manage incident tickets with SLA compliance and clear communication Assist with designing, testing, and deploying solutions to improve system reliability Document processes, resolutions, and best practices to empower the support team Collaborate closely with Level 3 support, sysadmins, and project teams on ongoing initiatives Drive continuous improvement through process automation and system optimization Must-Have: Strong experience in advanced technical troubleshooting within an MSP environment MSP industry experience is a must Ability to work humbly, collaboratively, and with a strong work ethic Excellent communication and documentation skills Passion for learning and improving IT service delivery Compensation: $31+/hour + benefits and bonuses Location: Fullerton, CA Benefits: Health insurance coverage Generous PTO and paid holidays Sick leave Mileage reimbursement for onsite visits Certification cost reimbursement Bonus eligibility