Technical Support Engineer Jobs in Roswell, NM

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Information Security Job Qualifications: Skills: Information Security, Information Security Management, Information System Security Certifications: None Experience: 5 + years of related experience US Citizenship Required: Yes Job Description: The primary function of an Information Technology/Information Assurance II is working within Special Access Programs (SAPs) supporting Department of Defense (DoD) agencies, such as HQ Air Force, Office of the Secretary of Defense (OSD) and Military Compartments efforts. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. Performance shall include: Establish complex operational software configuration controls and system interfaces for computer system(s) assigned Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required Analyze and troubleshoot system anomalies to ensure optimum equipment performance Prepare system for operational use and support operational tests Review, prepare, and update authorization packages Notify customer when changes occur that might affect authorization accreditation Conduct cybersecurity portion of the self-inspection's checklist Review and provide technical and cyber security coordination on all Bodies of Evidence that makeup the authorization package Identify any and all vulnerabilities and implement countermeasures Ensure information systems and network appliances are operated, maintained, and disposed of in accordance with security policies and practices Perform Video-Teleconferencing VTC System Administration, Scheduling, & Configuration Provide External Information System(s) Client Support Perform account creations, changes, & deletions on multiple authorization boundaries Perform Help Desk & troubleshooting activities Perform Hardware/Software System Configuration, upgrades and modifications Perform system and network appliance patching activities Provide Government-Issued Laptop Support Assist in Media Control & Accountability activities Perform COMSEC account/equipment management activities Thorough knowledge of Microsoft Windows 2012R2 Server, Microsoft Exchange Server 2010/2016, Microsoft Windows 7/10 operating systems (OS) administration and associated hardware Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration Working knowledge of Risk Management Framework, SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to Assessment and Authorizations Working knowledge and current relevant experience with PL2 systems; experience with PL3 & PL4 cross domain solutions is desired Must be able to regularly lift up to 50 lbs Experience: 5+ years related experience SAP experience required Prior performance in roles such as System, Network Administrator or Information Technology/Information Assurance Specialists Education: Bachelor's degree in a related area or equivalent experience (4 years) Certifications: IAT or IAM Level II - within 6 months of hire (Security+ CE, CCNA Security, etc.) Clearance Required to Start: TS/SCI required Must be able to Attain - TS/SCI with CI Polygraph #AirforceSAPOpportunities The likely salary range for this position is $90,440 - $122,360. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: 10-25% Telecommuting Options: Onsite Work Location: USA NM Albuquerque Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

Title: Production Support Technician Compensation: Annual salary, up to 40 days/yr paid time off, health, dental, vision and group life insurance, stock options, 401k Company Summary: UbiQD (pronounced 'ubiquity') is an advanced materials company powering product innovation in agriculture, clean energy, and security. Our quantum dots enable products that harness the power of color and light. Headquartered in Los Alamos, New Mexico, UbiQD is licensing technology developed at leading research institutions, including Los Alamos National Laboratory and M.I.T. To learn more, please visit our websites: UbiQD and UbiGro. Position Overview: We are seeking a technician to support quantum dot production tasks. A successful applicant will be team-oriented, have strong work ethics, be able to maintain records of production, be able to follow process of records, perform instrument maintenance, and perform tasks as requested to help daily manufacturing activities. This position also involves standing for extended periods of time, shift work, and periodically lifting weights up to 20 lbs. UbiQD is a rapidly growing company and applicants must be comfortable working in a dynamic and high energy environment where individuals are expected to shoulder broad responsibilities and sometimes work independently. Requires working at on-site in Los Alamos, NM. Job Requirements · High School graduate or Bachelor's degree in materials science, chemistry, or related. · Ability to follow guidelines and requirements of the team. · Ability to pick up new skills quickly to support daily lab activities. · Ability to work independently with minimal supervision. · Strong record keeping abilities. · Ability to handle materials in a chemistry lab setting following all safety protocols. · Excellent communication skills with ability to work in a team. · Ability to lift up to 20lbs and stand for long periods of time, whenever needed. · Residence in or re-location to Los Alamos, NM. · Be eligible to work in the USA and over the age of 18. Desired Qualifications · Basic knowledge and experience in wet chemistry · Knowledge of inorganic chemistry · Experience with air-free synthesis · Experience with Microsoft Office Note: Applicants should be aware that working at a high growth technology company may involve a greater degree of risk than working at a larger established company. UbiQD is an at-will, equal opportunity employer. For more info or to apply please email Liseth Garay: ****************

Role: Operations & Technical Support (including B/F, Printers etc.) Tech bar / IT Solution Centre Audio/Video Support Digital Lockers & Vending Machines Stock Management / Asset Management Shipping, Disposal & Data Wiping Support Services IMACs and Break-fix VIP Support IT Supply Chain Requirements: 18 months of IT experience (or equivalent) Experience in OS, Apps and H/W installation and troubleshooting depending on project products Familiarity with virtual , MDM and VPN environments Good Experience in Data Backup Techniques Experience with building, configuring, replacing and troubleshooting EUC hardware components Familiarity with Microsoft SCCM would be advantageous Benefits: Buddy program Dental insurance Health/Medical insurance Onboarding program Pension scheme Unlimited employment contract Be Part of Us Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.

ATA Services, Inc. is currently seeking to hire a temporary Desktop Technician employee to work in Santa Fe, NM with the Department of Information Technology. This position IS NOT REMOTE Payrate: $25.00 per hour Schedule: Monday - Friday; 8 A.M - 5 P.M Start Date: ASAP Assignment Duration: 1 year - with possible extension Location: In-Office in Santa Fe The work that will be performed includes, but is not limited to the following: Bring Windows-based desktop, laptop, and tablet computers into compliance by installing all Windows, hardware, and software updates. At the time of writing, all computers will be expected to be on Windows 10 21H2. Bring Apple desktop and laptop computers into compliance by installing all mac OS updates. At the time of writing, all computers will be expected to be on mac OS Monterey 12.6. Bring Apple mobile phones and tablet computers into compliance by installing all iOS/iPadOS updates. At the time of writing, mobile phones and tablet computers will be expected to be on iOS 16.0.3 or iPadOS 15.7. Bring Android mobile phones and tablet computers into compliance by installing all OS and security updates. Bring desktop, laptop, and tablet computers into compliance by implementing the required hostname naming convention and Microsoft Defender tags. Bring mobile phones into compliance by implementing the required hostname naming convention and Microsoft Defender tags. Bring desktop, laptop, and tablet computers into compliance by removing ESET (antivirus) and enabling Microsoft Defender. Bring mobile phones into compliance by installing Microsoft Defender. Bring desktop, laptop, and tablet computers into compliance by enrolling the devices into Microsoft Intune. Bring mobile phones into compliance by enrolling the devices into Microsoft Intune. Bring desktop, laptop, and tablet computers into compliance through vulnerability remediation. Work with leadership to identify and implement cloud only and hybrid environments for supported agencies. Work with agencies to rebuild desktop, laptop, and tablet computers for cloud only environments. Work with stakeholders to migrate data from on-premises servers to OneDrive cloud storage. Pending election results, equipment at the Offices of the Governor and Lieutenant Governor could need to be reconfigured for new administrations. Work with agencies and users to setup multifactor authentication (MFA) utilizing the Microsoft Authenticator app or a hardware-based security token. Other duties and work as assigned. Requirements: Experience - 1 year of experience in installing, configuring, testing, troubleshooting, and repairing client computing devices, software, telecommunications, and/or audio-visual equipment. Education - A minimum of a high school diploma or equivalent. Minimum qualifications: Concepts of first and second-level response operations. Principles and practices of effective customer service. Basic operational characteristics of local and wide area network systems. Basic operational characteristics of communication systems, equipment, and devices. Basic operational characteristics of information technology, including computer hardware. and software components Basic operations, services and activities of a data center or server room. Basic methods and techniques of troubleshooting desktop computer and communications system hardware and software problems. ATA Services, Inc., provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ATA Services, Inc., expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Compensation details: 25-25 Hourly Wage PI4f1acf2e8342-26***********7

Join Commnet, a pioneering force that has been the backbone of rural networks in the United States for decades. At Commnet we prioritize enabling and delivering high-quality broadband communication services that enable Tribal and Rural America to thrive. At the heart of our mission lies a passion for digital inclusion and life transformation, offering more than connectivity - we are dedicated to fostering equality of opportunity through access to essential services. Our culture is built on a foundation of trust and ownership, where our passion for our customers and communities shines through our customer-centric approach. With open and effective communication, we champion a “win together” mindset, celebrating every victory as a step towards a connected and empowered rural America. Job Profile Summary As an Engineer, Network Operations, you will play a crucial role in designing, implementing, and managing telecommunications networks to meet the organization's communication needs. You will work closely with cross-functional teams to ensure the availability, performance, and security of network infrastructure. Duties and Responsibilities (included but not limited to): Designing, implementing, and maintaining data networks, including LANs, WANs, and other network infrastructure Monitoring network performance and troubleshooting issues to ensure optimal network operation and minimal downtime Configuring and managing network devices such as routers, switches, firewalls, and load balancers Collaborating with network architects and other teams to plan and implement network upgrades and expansions Managing network documentation, including network diagrams, configurations, and policies Conducting regular network audits and assessments to ensure compliance with security standards and best practices Providing technical support and training to other Network staff and end users as necessary Other duties as assigned. Required Qualifications: Minimum Years Experience: 2 - 4 Yrs Minimum Education: Bachelor's degree or equivalent work experience Embody and demonstrate our company values: Foster Trust, Effective Communication, Customer Centricity, Own It, Win Together. Proven experience in network engineering and data operations, including hands-on experience with network protocols, technologies, and tools Strong knowledge of networking concepts such as TCP/IP, routing, switching, VLANs, VPNs, and network security Experience with troubleshooting and configuration management of Juniper Routers and Firewalls in a service provider environment. Excellent analytical, problem-solving, and communication skills Ability to work independently and collaboratively in a fast-paced environment Attention to detail and a commitment to continuous learning and professional development Experience with network standards and golden configurations Experience with vendor management and vendor software upgrade procedures Preferred Qualifications: Certifications such as JNCIA, JNCIP, or equivalent are highly desirable Telecommunications network experience Familiarity with VoIP ,SIP, WDM technologies Experience with Fiber and Fixed Wireless broadband service vendors: Adtran, Tarana, and Nokia Compensation & Benefits: Compensation is determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data. Benefits: Commnet is proud to offer a comprehensive suite of benefits to all regular full-time positions (hourly & salaried) to promote overall health, wellness, and financial security for you and your family. Benefits include health, vision, dental, HSA/FSA, life and AD&D, fitness reimbursement, short/long term disability coverage, parental leave, emergency travel assistance and 401k. Commnet employees have access to an Employee Assistance Program (EAP), which includes services such as 100% confidential counseling, financial information/resources, legal support, and general wellness. **A Note to Agencies** All resumes submitted by search firms/employment agencies to any employee at Commnet Broadband (the Company) via email, the internet or in any form and/or method will be deemed the sole property of the Company, unless such search firms/employment agencies were engaged by the Company for this position and a valid agreement with the Company is in place. In the event a candidate submitted outside of the Company agency engagement process is hired, no fee or payment of any kind will be paid. Equal Opportunity Employer/Veterans/Disabled All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Applicants must be authorized to work for any employer in the US. ATN and its subsidiary companies are unable to sponsor or take over sponsorship of employment Visa. #PG24 Compensation details: 66880-121400 Yearly Salary PIe6da87cf99e9-26***********8

Job Description Innovative Youth Services Residential Support Specialist Families and Youth Innovation Plus is hiring a full-time Innovative Youth Services Residential Support Specialist The Residential Support Specialist is responsible for ensuring the safety, supervision, and welfare of youth residing at the shelter. Residential Support Specialists meet the immediate supervision and care needs of youth, including transportation to/from school and appointments; housekeeping and custodial duties; food preparation and handling; participation in life skills, educational, and recreational programming; and assisting youth with activities of daily living. Residential Support Specialists also perform crisis intervention and case management support in collaboration with case manager, clinical and supervisory staff. Competencies Acting with Empathy and Compassion Client Focus Emotional Intelligence Planning and Organizing Professionalism Fostering Communication Attention to Detail Responsibilities: Provide case management, life skills, and support services, etc. Process and intake potential tenants, including resident orientation Coordinate building usage, including laundry, community kitchen, computer lab, etc. Develop, schedule, and facilitate community building activities for residents Build, strengthen, and maintain relationships with key stakeholders, neighboring programs, and resource providers Meeting and follow ups with tenants to ensure their needs are met. Facilitate and/or coordinate restorative circles and other conflict management activities for resident-related matters Report all incidents, safety matters, and liability-related issues to appropriate persons according to policies, procedures, protocols, and training. Greet guests, field/manage their inquiries and direct them to the appropriate person according to their needs. Operate office equipment Provide exceptional customer service to all scheduled and walk-in appointments Process correspondence to other agencies, staff and clients in accordance with the policies and procedures related to confidentiality. Input verified information pertaining to intake and appointment scheduling into appropriate fields of the computer database and EMR-BEAR. Verify information collected from tenants and other sources for accuracy and completeness. Perform clerical and administrative support duties as assigned Perform host and event coordination functions Qualifications: High School diploma Minimum of 2 years working with individuals experiencing homelessness, substance use / recovery, mental health treatment, and/or system involved OR personal lived experiences in recovering from those areas Must pass a CYFD Criminal Records Check Must maintain a valid New Mexico Driver's License Must be able to successfully perform non-violent crisis intervention and CPR/First Aid upon hire (trainings will be provided)

The Palo Alto Networks Post Sales Support Engineer with emphasis on Cortex is an important and integral part of the Arrow ECS Palo Alto Networks team. Our post-sales engineers are collaborative and high energy post sales engineers comfortable working across lines of business and supporting the Arrow ECS sales community. The post sales support engineer will provide best practice implementation guidance as well as day one support for problem resolution. Post sales engineers are critical to Arrow's customers' success. **What You Will Be Doing:** + Offer technical support to customers and partners + Effectively manage support cases from ticketing to resolution, including timely follow-ups + Conduct fault isolation and root cause analysis for technical issues + Understand and interpret Palo Alto Networks Technical Support Bulletins and other technical documentation + Review technical content for training, marketing, manuals, and troubleshooting guides + Provide configurations, troubleshooting, and best practices to customers + Collaborate with the end customer engineering team to influence product operability + Participate in weekend on-call rotation and provide after-hours support as required + Communicate complex technical issues effectively to internal and external stakeholders + Support the development of process automation and workflow management efficiencies + Work with the services and business management to create new offerings **What We Are Looking For** + Minimum of 2 years of experience with Palo Alto Networks Cortex + Proficiency with Windows OS, Linux OS, iOS, Android OS, and mac OS applications (Installation, troubleshooting, debugging), along with deployment tools (SCCM, GPO, AD, JAMF) + Analytical troubleshooting skills in Linux, displaying problem-solving abilities + Strong proficiency in software and infrastructure troubleshooting, testing, and debugging + Independent troubleshooting ability in diverse, complex environments with mixed applications and protocols + Familiarity with Internet-based technologies including DNS, Security, IP Routing, SSH, FTP, HTTP/HTTPS, Email Routing + Knowledge of IP network technologies and performance monitoring/troubleshooting software tools (Datadog, Cloud Watch - advantageous) + Intermediate knowledge of SIEM tools for parsing, correlation, data modeling, and dashboards + Exposure to SIEM, vulnerability management tools, and firewalls + Experience working in a collaborative, 24x7 uptime environment with rotating on-call weekend responsibilities + Comfortable collaborating across diverse cross-functional teams with open communication + Previous experience in a customer-facing technical support role (Support Engineer) + Fundamental understanding of Kubernetes, GCP, AWS, and Azure for troubleshooting cloud agent deployment and data extraction + Basic scripting knowledge (JS/Python/PowerShell, SQL/XDL/SPL) to troubleshoot playbooks and extract data from various datasets (advantageous) + A bachelor's degree in computer science or related discipline or equivalent military experience required (advantageous) + Palo Alto Networks PCNSE required. PCNSC preferred. **Work Arrangement:** Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership. This position will be on a shift schedule. Work hours may range from 6:00 am EST to 7:00 pm PST. **Experience / Education:** Typically requires 5-7 years of related experience with a 4 year degree; or 3 years and an advanced degree; or equivalent work experience **What's In It For You:** At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans and a solid benefits package. + Medical, Dental, and Vision Insurance + 401k, With Matching Contributions + Short-Term/Long-Term Disability Insurance + Health Savings Account (HSA)/ Health Reimbursement Account (HRA) Options + Paid Time Off (including sick, holiday, vacation, etc.) + Tuition Reimbursement + Growth Opportunities + And more! **Annual Hiring Range/Hourly Rate:** $98,200.00 - $140,800.00 Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer. **Location:** US-CO-Colorado (Remote Employees) Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company's request and sole discretion. **Time Type:** Full time **Job Category:** Sales **EEO Statement:** Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy) We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application. Arrow Electronics, Inc.'s policy is to provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, marital status, gender identity or expression, sexual orientation, national origin, disability, citizenship, veran status, genetic information, or any other characteristics protected by applicable state, federal or local laws. Our policy of equal employment opportunity and affirmative action applies to all employment decisions personnel policies and practices, or programs.

Job Title: IT Network Administrator Job Overview: An IT Network Administrator is responsible for the configuration, management, and maintenance of an organization's computer networks. This role ensures that the company's internal and external network infrastructure is secure, reliable, and optimized for performance. The network administrator collaborates with other IT professionals to maintain the integrity and security of the network while providing technical support to end-users. Key Responsibilities: 1. Network Configuration & Management: * Install, configure, and maintain network equipment (routers, switches, firewalls, wireless access points, etc.). * Monitor network performance, ensuring efficient and secure operation. * Plan and implement network expansions or upgrades as needed. * Troubleshoot and resolve network issues, including connectivity problems, slow performance, and device conflicts. * Manage network configurations, IP addressing, and routing protocols. 2. Network Security: * Implement and monitor network security protocols (e.g., firewalls, VPNs, and encryption). * Regularly review and update network security policies. * Respond to security breaches, including identifying vulnerabilities and mitigating risks. * Perform regular security audits to ensure the network infrastructure is compliant with security best practices and industry standards. 3. Server and System Management: * Support and maintain internal server infrastructure (e.g., file servers, mail servers, application servers). * Ensure proper backup and disaster recovery processes are in place for critical network systems. * Collaborate with system administrators to maintain overall IT infrastructure. 4. Troubleshooting & Support: * Provide technical support for network-related issues to internal staff and end-users. * Troubleshoot hardware, software, and network-related problems, offering timely resolutions. * Document network issues and solutions for future reference. 5. Performance Monitoring & Optimization: * Monitor network traffic, bandwidth usage, and performance metrics to ensure optimal functionality. * Analyze network logs and implement improvements to maximize system reliability and performance. * Identify and resolve network bottlenecks or performance issues. 6. Documentation & Reporting: * Maintain accurate records of network configurations, hardware inventories, and security protocols. * Prepare reports on network status, performance, and security for upper management. * Document network changes and configurations as part of standard operating procedures. 7. Collaboration & Training: * Work closely with other IT team members (e.g., system administrators, security analysts) to ensure cohesive network management. * Provide network-related training and support to staff members, ensuring effective use of network resources. * Stay up-to-date with the latest networking technologies, tools, and industry best practices. Required Skills and Qualifications: * Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). * Proven experience as a Network Administrator or similar role. * Strong knowledge of networking protocols (TCP/IP, DNS, DHCP, etc.). * Proficiency with network hardware (routers, switches, firewalls, etc.) and software. * Familiarity with network monitoring and diagnostic tools. * Knowledge of security best practices and firewalls (e.g., Palo Alto, Cisco ASA, etc.). * Experience with VPN configuration and troubleshooting. * Ability to troubleshoot network and system issues. * Strong problem-solving and analytical skills. * Excellent communication skills and the ability to work as part of a team. Preferred Qualifications: * Certifications such as Cisco Certified Network Associate (CCNA), CompTIA Network+, or similar. * Experience with cloud networking and services (e.g., AWS, Azure). * Knowledge of VoIP and wireless networking. * Familiarity with network automation tools or scripting languages. Working Conditions: * Full-time, typically 40 hours per week. * On-call availability may be required for network-related emergencies. * Office environment with occasional remote work depending on the organization. Physical Requirements: * Ability to lift and move networking equipment (up to 50 lbs). * Ability to sit for extended periods and work at a computer. Compensation: * Salary is competitive and based on experience. * Benefits may include health insurance, retirement plans, and paid time off (PTO). How to Apply: Please submit your resume, along with a cover letter detailing your qualifications and experience relevant to this role. * rforming problem-solving tasks when alerted by a user or monitoring system

Job Description We are seeking an IT Systems Administrator to join our team! You will handle a variety of projects to support and improve the organization's network systems. Responsibilities: Manage all aspects of the networking platform Troubleshoot network & system issues Monitor active network and server infrastructure Perform routine preventative maintenance on equipment Administer network security measures to prevent system interruptions or breaches Execute sensitive data backup and restoration procedures Document all technical procedures and user guides Qualifications: Previous experience as a network or systems administrator Knowledge of TCP/IP and data protocols Ability to prioritize and multitask Deadline and detail-oriented Strong troubleshooting and critical thinking skills Company DescriptionThomas Krumland, owner and founder of Krumland Auto Group, started his vision for the group when he purchased the Roswell Toyota dealership in August of 1997. Since then, Krumland has built and rebuilt seven (7) state-of-the-art dealership facilities in Roswell and Carlsbad. Those dealerships include Roswell Toyota, Roswell Honda, Roswell Nissan, Roswell Hyundai and Roswell Ford. In Carlsbad, located in southeastern New Mexico, there is Carlsbad Ford-Lincoln and Carlsbad Chevrolet. Each of these dealerships features a lounge for customers, free Wi-Fi, coffee & snack area, including a charging station for electric cars. The Krumland Auto Group sells approximately 650 vehicles per month through these seven dealerships. It is the mission of the Krumland Auto Group to constantly improve their processes to provide customers with a level of quality service and goods, respect for their customers’ time and money, and a helpful environment and attitude while maintaining strong ethics for integrity, honesty and rCompany DescriptionThomas Krumland, owner and founder of Krumland Auto Group, started his vision for the group when he purchased the Roswell Toyota dealership in August of 1997. Since then, Krumland has built and rebuilt seven (7) state-of-the-art dealership facilities in Roswell and Carlsbad. Those dealerships include Roswell Toyota, Roswell Honda, Roswell Nissan, Roswell Hyundai and Roswell Ford. In Carlsbad, located in southeastern New Mexico, there is Carlsbad Ford-Lincoln and Carlsbad Chevrolet. Each of these dealerships features a lounge for customers, free Wi-Fi, coffee & snack area, including a charging station for electric cars.\r \r The Krumland Auto Group sells approximately 650 vehicles per month through these seven dealerships. \r \r It is the mission of the Krumland Auto Group to constantly improve their processes to provide customers with a level of quality service and goods, respect for their customers’ time and money, and a helpful environment and attitude while maintaining strong ethics for integrity, honesty and r

Job Title: IT Network Administrator Job Overview: An IT Network Administrator is responsible for the configuration, management, and maintenance of an organization's computer networks. This role ensures that the company's internal and external network infrastructure is secure, reliable, and optimized for performance. The network administrator collaborates with other IT professionals to maintain the integrity and security of the network while providing technical support to end-users. Key Responsibilities: 1. Network Configuration & Management: Install, configure, and maintain network equipment (routers, switches, firewalls, wireless access points, etc.). Monitor network performance, ensuring efficient and secure operation. Plan and implement network expansions or upgrades as needed. Troubleshoot and resolve network issues, including connectivity problems, slow performance, and device conflicts. Manage network configurations, IP addressing, and routing protocols. 2. Network Security: Implement and monitor network security protocols (e.g., firewalls, VPNs, and encryption). Regularly review and update network security policies. Respond to security breaches, including identifying vulnerabilities and mitigating risks. Perform regular security audits to ensure the network infrastructure is compliant with security best practices and industry standards. 3. Server and System Management: Support and maintain internal server infrastructure (e.g., file servers, mail servers, application servers). Ensure proper backup and disaster recovery processes are in place for critical network systems. Collaborate with system administrators to maintain overall IT infrastructure. 4. Troubleshooting & Support: Provide technical support for network-related issues to internal staff and end-users. Troubleshoot hardware, software, and network-related problems, offering timely resolutions. Document network issues and solutions for future reference. 5. Performance Monitoring & Optimization: Monitor network traffic, bandwidth usage, and performance metrics to ensure optimal functionality. Analyze network logs and implement improvements to maximize system reliability and performance. Identify and resolve network bottlenecks or performance issues. 6. Documentation & Reporting: Maintain accurate records of network configurations, hardware inventories, and security protocols. Prepare reports on network status, performance, and security for upper management. Document network changes and configurations as part of standard operating procedures. 7. Collaboration & Training: Work closely with other IT team members (e.g., system administrators, security analysts) to ensure cohesive network management. Provide network-related training and support to staff members, ensuring effective use of network resources. Stay up-to-date with the latest networking technologies, tools, and industry best practices. Required Skills and Qualifications: • Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). • Proven experience as a Network Administrator or similar role. • Strong knowledge of networking protocols (TCP/IP, DNS, DHCP, etc.). • Proficiency with network hardware (routers, switches, firewalls, etc.) and software. • Familiarity with network monitoring and diagnostic tools. • Knowledge of security best practices and firewalls (e.g., Palo Alto, Cisco ASA, etc.). • Experience with VPN configuration and troubleshooting. • Ability to troubleshoot network and system issues. • Strong problem-solving and analytical skills. • Excellent communication skills and the ability to work as part of a team. Preferred Qualifications: • Certifications such as Cisco Certified Network Associate (CCNA), CompTIA Network+, or similar. • Experience with cloud networking and services (e.g., AWS, Azure). • Knowledge of VoIP and wireless networking. • Familiarity with network automation tools or scripting languages. Working Conditions: • Full-time, typically 40 hours per week. • On-call availability may be required for network-related emergencies. • Office environment with occasional remote work depending on the organization. Physical Requirements: • Ability to lift and move networking equipment (up to 50 lbs). • Ability to sit for extended periods and work at a computer. Compensation: • Salary is competitive and based on experience. • Benefits may include health insurance, retirement plans, and paid time off (PTO). How to Apply: Please submit your resume, along with a cover letter detailing your qualifications and experience relevant to this role. rforming problem-solving tasks when alerted by a user or monitoring system

Are you looking to take the next step in your IT Career? Let's chat and see if we are a good match! Opportunity: Virtual Service Operations is searching for highly motivated and career-driven individuals to join our growing team as Desktop Support in White Sands, New Mexico. In this role you would be a part of our growing relationship with one of our great clients and have responsibilities in Desktop Support such as: + Provide Workstation Software Break Fix support + IMAC - PC Install, Moves, Adds and Changes + Image Loads + Asset Recovery + Asset tagging + Printer Support + Client Center (Tech Bar) Support + IT Service Management Updates + Other Client Support duties needed to maintain Workstation operations and customer satisfaction may be assigned Qualifications: + Previous working experience in Desktop Support is desired, however, training will be provided for all entry-level new hires + Knowledge of PC Imaging + Experience with change management and incident management + Experience with using tools such as: ServiceNow, Bomgar, LapLink and Secure Disk Wipe Preferred Qualifications: + Certified Dell Technician + Expertise in Inventory Control Requirements + Must be within driving distance of White Sands, New Mexico, and willing to work onsite + Please note that pursuant to a government contract, this specific position requires U.S. citizenship status What is Important to Us: + You are an excellent communicator in writing and speaking. + You have the ability to work independently but also value teamwork. + Your problem-solving skills are excellent. + You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career. + You seek a community of virtue-centered co-workers and clients. What we offer you:As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth. More About VSO: VSO is a hybrid cloud and managed services consulting firm. Much of VSO's success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website at*************************** Salary Description $17.00/hr - $25.00/hr

Requirements Must be within driving distance of White Sands, New Mexico, and willing to work onsite Please note that pursuant to a government contract, this specific position requires U.S. citizenship status What is Important to Us: You are an excellent communicator in writing and speaking. You have the ability to work independently but also value teamwork. Your problem-solving skills are excellent. You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career. You seek a community of virtue-centered co-workers and clients. What we offer you: As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth. More About VSO: VSO is a hybrid cloud and managed services consulting firm. Much of VSO's success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website at *************************** Salary Description $17.00/hr - $25.00/hr

Job DescriptionDescription: Are you looking to take the next step in your IT Career? Let's chat and see if we are a good match! Opportunity: Virtual Service Operations is searching for highly motivated and career-driven individuals to join our growing team as Desktop Support in White Sands, New Mexico. In this role you would be a part of our growing relationship with one of our great clients and have responsibilities in Desktop Support such as: Provide Workstation Software Break Fix support IMAC – PC Install, Moves, Adds and Changes Image Loads Asset Recovery Asset tagging Printer Support Client Center (Tech Bar) Support IT Service Management Updates Other Client Support duties needed to maintain Workstation operations and customer satisfaction may be assigned Qualifications: Previous working experience in Desktop Support is desired, however, training will be provided for all entry-level new hires Knowledge of PC Imaging Experience with change management and incident management Experience with using tools such as: ServiceNow, Bomgar, LapLink and Secure Disk Wipe Preferred Qualifications: Certified Dell Technician Expertise in Inventory Control Requirements: Must be within driving distance of White Sands, New Mexico, and willing to work onsite Please note that pursuant to a government contract, this specific position requires U.S. citizenship status What is Important to Us: You are an excellent communicator in writing and speaking. You have the ability to work independently but also value teamwork. Your problem-solving skills are excellent. You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career. You seek a community of virtue-centered co-workers and clients. What we offer you: As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth. More About VSO: VSO is a hybrid cloud and managed services consulting firm. Much of VSO’s success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website at ***************************

Posting Numberreq27555 Employment TypeFaculty Faculty TypeOpen Rank Hiring DepartmentVP Resrch & Econ Devlpmnt VPRED (798A) Academic Location CampusMain - Albuquerque, NM Benefits EligibleThe University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the home page for more information. APPLICATION WINDOW Best Consideration Date: Saturday, November 30, 2024**Apply by this date to ensure full consideration by the committee. Applications received after this date will only be considered if the position has not yet been filled. The University of New Mexico (UNM) is conducting a search to hire a diverse cohort of outstanding faculty in the areas of theoretical quantum information science, quantum computing algorithms and applications, experimental quantum optics/AMO quantum physics, and experimental quantum materials and systems. The positions are open rank, with initial appointments commensurate with experience and qualifications. Successful candidates will become members of academic d epartments in the School of Engin eering and/or College of Arts and Sciences, including, but not limited to, Chemistry and Chemical Biology, Computer Science, Electrical & Computer Engineering, Mathematics, and Physics & Astronomy. Candidates will also have the opportunity to affiliate with some of UNM's world -class research centers including the Center for Quantum Information and Control (CQuIC), the Center for High Technology Materials (CHTM), and the Center for Advanced Research Computing (CARC). Successful candidates will help to grow the interdisciplinary program in Quantum Information Science and Engineering (QISE) across the university and participate in the newly launched Quantum New Mexico (QNM) initiative . QNM has been established as a par tnership between with the University of New Mexico and Sandia National Laboratories, with opportunities to grow collaborative research and education with other national laboratories and universities across the state of New Mexico. **These positions are for tenured and tenure-track faculty in the School of Engineering and/or College of Arts and Sciences. Tenured and tenure-track faculty in the school/college are fully funded academic year (9 month) positions.** **We invite applications for tenure and tenure-track faculty in the following focus areas.** **T** **heoretical Quantum Information Science (QIS)** with primary areas of interest, including: quantum information theory; the interface of quantum information and fundamental physics such as condensed matter and high energy physics; quantum computer science and algorithms; the interface of quantum information and quantum chemistry; quantum simulation and many-body physics; quantum control and open quantum systems; quantum error correction; and quantum benchmarking and validation. Other topics of interest include quantum simulation; quantum complexity theory; application of QIS to problems in optimization and statistical machine learning; quantum architecture and software co-design; and mathematical foundations of QIS. **E** **xperimental Quantum Optics/AMO Quantum Physics** with primary areas of interest at the intersection of quantum optics, atomic & molecular physics, and quantum information. Topics of interest include: fundamental physics of quantum optics and AMO systems; photonic and atomic quantum sensing and metrology; quantum computing and quantum information; quantum communication and quantum networking; quantum memory/repeater architectures; and quantum simulators. **Experimental quantum materials and systems** with primary areas of interest including: photonics-based quantum science and technology; experimental photonics-based system-level quantum computing and communications. Candidates working in areas including quantum materials; quantum sensors; advanced spectroscopy and microscopy; and applications to biophysics, physics, engineering, or medical fields are strongly encouraged to apply. Qualifications**Minimum Qualifications (open rank)** * PhD in a field relevant to quantum sciences, including engineering disciplines, physics, chemistry, computer science, mathematics, etc. * A record of high-quality research productivity in the relevant fields. **Preferred Qualifications** * Record of, or potential for, securing externally funded research grants in the relevant fields * Record of successfully mentoring and/or teaching students or trainees * History of working collaboratively in partnership with colleagues across disciplines and/or institutions * Record of engagement with national labs and/or industry in relevant fields * A demonstrated commitment to advancing diversity, equity, inclusion, and student success, and working with diverse communities * Record of, or potential for, teaching courses in the selected home departments Application Instructions Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, to submit an application. Requested Application Materials • Cover Letter (1-2 pages): Candidates should describe their suitability for the position by addressing both the minimum and preferred qualifications. They also should indicate the focus area and academic rank for which they are applying, and their top two preferred home departments, rank ordered. • Research Statement (3 pages maximum, not including references): Candidates should summarize their previous research experience and include short- and long-term research goals. They also should describe how their research plans are tied to potential funding and potential funding agencies. • Teaching Statement (2 pages maximum): Candidates should describe their teaching experience. They also should include their teaching philosophy and overall pedagogical strategy. Furthermore, candidates should describe their culturally-responsive approach to inclusive excellence in their teaching. In addition to specifying courses they would like to teach in the focus areas, they should identify other courses of interest that would contribute to the course offerings of the preferred home departments. Candidates should describe any mentoring experience and should specify if done with students from underrepresented backgrounds. • Statement of Contributions to Inclusive Excellence (2 pages maximum): Candidates should discuss their record of accomplishment in advancing inclusive excellence, and their plans for advancing efforts at UNM. The statement should include specific contributions to actively mitigate inequities for any constituency. Furthermore, candidates should describe plans to mentor, support and amplify diverse voices in higher education and to foster healthy educational and research environments at their institution or outside. Examples of past efforts or ideas suitable for a Hispanic-Serving Institution R1 public university will strengthen the statement. • Curriculum Vitae (CV): most recently updated CV • List of professional references: 3-5 professional references required (names and contact information at time of application). Applicants who are appointed to a UNM faculty position are required to provide an official certification of successful completion of all degree requirements prior to their initial employment with UNM. For Best ConsiderationFor best consideration, please apply by 11/30/2024. This position will remain open until filled. The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any ot

Job Description Raven Defense is a technology company based in Albuquerque, NM dedicated to providing high quality engineering services, expert program consultation, and highly specialized technical equipment to meet our customer’s demanding requirements in deployable sensors for flight test support as well as cutting-edge research, development, test and evaluation systems. Established in 2018 as a privately held small business, Raven Defense is focused on being an agile and responsive partner able to react to changing customer needs. We are searching for self-starting Multi-Disciplined Engineers who are ready to hit the ground running to support a variety of ongoing efforts. Successful candidates will support maritime deployment activities for the Raven Defense Maritime Networked Test Assets (MaNTAs), airborne assets equipped with Raven Advanced Phased Array Resource (RAPTR) antenna systems, as well as ongoing advanced development activities supporting satellite communications, telemetry, and electronic warfare opportunities. Join our small, dedicated engineering team. Test your limits, push yourself, and grow with us! Minimum Qualifications: · Bachelor of Science Degree in Engineering or Physics · 10+ years’ experience in technology integration in the defense and aerospace field · Proficiency in Microsoft Office software applications such as MS Word and Excel · Must be able to work independently or with a team, handle the stress of multiple projects, changing schedules, and short suspense tasking · Proficiency in DoD guidelines and standards, security procedures, testing protocols, and administrative standards Preferred Qualifications: · Significant experience in DoD flight test support operations · Thorough understanding of the whole design lifecycle and ability to work outside core function · Operational experience in the DoD Research, Development, Test and Evaluation community · Progressive experience in technical and management of defense and aerospace technologies including RF technologies such as electronic warfare, telemetry, and ISR applications Travel: · Routine travel, up to 30%, is required for this position. Travel will include customer and vendor visits in office/meeting environments as well as engineering support requirements which includes CONUS and OCONUS deployment aboard specialized RDT&E assets in support of customer requirements · Candidate must be capable of meeting FAA medical flight clearance requirements Citizenship and Clearance: · US Citizenship is required for this position · Candidate must meet minimum eligibility requirements to obtain a US DoD Secret level security clearance Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Life insurance Paid time off Raven Defense Corporation provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Company DescriptionRaven Defense is a technology company based in Albuquerque, NM dedicated to providing high quality engineering services, expert program consultation, and highly specialized technical equipment to meet our customer’s demanding requirements in deployable sensors for flight test support as well as cutting-edge research, development, test and evaluation systems. Established in 2018 as a privately held small business, Raven Defense is focused on being an agile and responsive partner able to react to changing customer needs.Company DescriptionRaven Defense is a technology company based in Albuquerque, NM dedicated to providing high quality engineering services, expert program consultation, and highly specialized technical equipment to meet our customer’s demanding requirements in deployable sensors for flight test support as well as cutting-edge research, development, test and evaluation systems. Established in 2018 as a privately held small business, Raven Defense is focused on being an agile and responsive partner able to react to changing customer needs.

* Provide technical support to the SFCC Community remotely, over the phone, via email, or in person. * Provide technical support for services, software, and technologies identified in the OIT Service Catalog. * Primary duties include the maintenance, repair, and troubleshooting of campus classroom and office hardware and software packages. * Document, track, and monitor customers' requests in the OIT ticketing system. Provide follow up to customers' requests to ensure proper response and satisfactory resolution. * Coordinate with other OIT team members and departments to resolve customer problems. * Troubleshoot and resolve problems to satisfy tickets, work orders, and incidents. Complete necessary research and on the job training to resolve tickets, work orders, and incidents in a timely and efficient manner. * Accurately record, update, and document customers' requests desk ticketing system with accuracy and proficiency. * Correctly escalate unresolved tickets, incidents and work orders to appropriate OIT team members. * Perform diagnostic tests and troubleshooting to identify customer issues. * Assist in the development of technical documentation and knowledge base articles effective in quickly addressing customers' problems. * Maintain and update hardware and software inventory utilizing OIT standard practices. * Maintain, support, and monitor servers and software related to classroom functionality. * Educate customers on procedures for resolving or preventing recurrence of technical problems. * Discuss technical issues with customers in non-technical and comprehensible terms, while maintaining a customer service focus. * Operate, support, and work with equipment, such as smartboards, AV system integration products, projectors, computers, thin clients, servers, printers, tablets, phones, and other devices. * Support and maintenance of audio-visual equipment. * Complete OIT related support for large events, such as conferences, graduations, and departmental meetings. * Assists in the creation and implementation of new technology related processes and documentation. * Ability to evaluate and implement new and replacement technologies. * Develop and test device image standards, including OIT Security and configuration standards and customer requirements. * Attend educational programs, workshops, and seminars to learn new developments in the IT industry. * Repair or Replace non-functional hardware. * Perform new initiatives, Change Management, and project duties as assigned * Perform other duties as assigned. * Technical Capacity and initiative. * Strong customer service and client focus. * Strong problem solving and technical analysis skills. * Organization skills and ability to manage multiple assignments and priorities. * Commitment to privacy, security, and confidentiality. * Effective oral and written communication skills. * Knowledge of Microsoft and Macintosh operating systems. * Knowledge and skills in troubleshooting and configuration of computer hardware, printers, projectors, software installation, system maintenance, and operations. * Basic knowledge of networking principles. * Skills in utilizing and deploying Microsoft Office and Adobe productivity productions. * Knowledge of relate ITIL V3 principles and practices. * Skills with Active Directory object management and group policy. * Skills in working with SCCM and other client management tools. * Ability to collaborate with Office of Information technology, as well as the general campus with courtesy, tact, and good judgement. * Knowledge of AV system integration products, such as Extron and Crestron. * AA Degree in Computer Science, Computer and Information Technologies or a related field. * One (1) year experience related to the major duties. * Equivalent related experience may be substituted for education on a year for year basis. * Education above Associate's degree may be substituted for experience on a year for year basis * MCDST and CompTIA A+ certification. * Experience with the installation, configuration and troubleshooting of Windows operating system and other office productivity applications including Microsoft Office and Adobe products. * Experience supporting desktops, laptops, tablets, thin clients, projectors and a variety or peripherals. * Applicable experience in a higher education setting. Applications are disqualified in the first level of review if they do not meet all Minimum Qualifications listed in this job posting. (Years of experience are calculated based upon numbers of hours worked per week. Example: 2 years of experience working 20 hours per week equals 1 year of experience.) Relevant experience pertains to Minimum Qualifications, Job Summary/Basic Function, and Preferred Qualifications/Knowledge, Skills and Abilities described in this job posting. ASSUMPTIONS ARE NOT MADE at any level of SFCC's Hiring Process if information presented in the application material does not clearly address the Minimum Qualifications, Job Summary/Basic Function, and Preferred Qualifications/Knowledge, Skills and Abilities. Number of pages of application material will not negatively/positively affect your application, however, LACK OF DETAIL may.

Compensation: $18.87 - $23.58 Compensation Type: Hourly Employment Type: Regular Scheduled Weekly Hours: 40 Grade: NE09 Department: IT Support Performs specialized duties related to the department's technology support functions. Must be committed to serving a diverse college community. Actively participates in and contributes to continuous quality improvement. This position will be required to work onsite in Santa Fe, NM Duties & Responsibilities Provide technical support to the SFCC Community remotely, over the phone, via email, or in person. Provide technical support for services, software, and technologies identified in the OIT Service Catalog. Primary duties include the maintenance, repair, and troubleshooting of campus classroom and office hardware and software packages. Document, track, and monitor customers' requests in the OIT ticketing system. Provide follow up to customers' requests to ensure proper response and satisfactory resolution. Coordinate with other OIT team members and departments to resolve customer problems. Troubleshoot and resolve problems to satisfy tickets, work orders, and incidents. Complete necessary research and on the job training to resolve tickets, work orders, and incidents in a timely and efficient manner. Accurately record, update, and document customers' requests desk ticketing system with accuracy and proficiency. Correctly escalate unresolved tickets, incidents and work orders to appropriate OIT team members. Perform diagnostic tests and troubleshooting to identify customer issues. Assist in the development of technical documentation and knowledge base articles effective in quickly addressing customers' problems. Maintain and update hardware and software inventory utilizing OIT standard practices. Maintain, support, and monitor servers and software related to classroom functionality. Educate customers on procedures for resolving or preventing recurrence of technical problems. Discuss technical issues with customers in non-technical and comprehensible terms, while maintaining a customer service focus. Operate, support, and work with equipment, such as smartboards, AV system integration products, projectors, computers, thin clients, servers, printers, tablets, phones, and other devices. Support and maintenance of audio-visual equipment. Complete OIT related support for large events, such as conferences, graduations, and departmental meetings. Assists in the creation and implementation of new technology related processes and documentation. Ability to evaluate and implement new and replacement technologies. Develop and test device image standards, including OIT Security and configuration standards and customer requirements. Attend educational programs, workshops, and seminars to learn new developments in the IT industry. Repair or Replace non-functional hardware. Perform new initiatives, Change Management, and project duties as assigned Perform other duties as assigned. Knowledge, Skills and Abilities Technical Capacity and initiative. Strong customer service and client focus. Strong problem solving and technical analysis skills. Organization skills and ability to manage multiple assignments and priorities. Commitment to privacy, security, and confidentiality. Effective oral and written communication skills. Knowledge of Microsoft and Macintosh operating systems. Knowledge and skills in troubleshooting and configuration of computer hardware, printers, projectors, software installation, system maintenance, and operations. Basic knowledge of networking principles. Skills in utilizing and deploying Microsoft Office and Adobe productivity productions. Knowledge of relate ITIL V3 principles and practices. Skills with Active Directory object management and group policy. Skills in working with SCCM and other client management tools. Ability to collaborate with Office of Information technology, as well as the general campus with courtesy, tact, and good judgement. Knowledge of AV system integration products, such as Extron and Crestron. Minimum Qualifications: AA Degree in Computer Science, Computer and Information Technologies or a related field. One (1) year experience related to the major duties. Equivalent related experience may be substituted for education on a year for year basis. Education above Associate's degree may be substituted for experience on a year for year basis Preferred Qualifications MCDST and CompTIA A+ certification. Experience with the installation, configuration and troubleshooting of Windows operating system and other office productivity applications including Microsoft Office and Adobe products. Experience supporting desktops, laptops, tablets, thin clients, projectors and a variety or peripherals. Applicable experience in a higher education setting. Physical Demands The work is typically performed while sitting at a desk or table or while intermittently sitting, standing, stooping, walking, bending, or crouching. The employee frequently lifts light and occasionally heavy objects, climbs ladders, uses tools or equipment requiring a high degree of dexterity, distinguishes between shades of color, and utilizes the sense of smell. The work is typically performed in an office or computer room. Work Hours Based on required coverage schedule. Occasional evening and weekend work may be required. Best Consideration Date: 11/13/2024 Required Documents for Applying Resume/CV Cover Letter Unofficial Transcripts Notice of Background Check and Education Verification: All offers for employment with Santa Fe Community College (SFCC) are contingent upon the candidate having successfully completed a criminal background check. Some positions may require further educational verification to ensure compliance with our accreditation standards. EEO STATEMENT As an EEO employer, Santa Fe Community College will not discriminate in our employment practices based on an applicant's race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, serious medical condition or status as a protected veteran or spousal affiliation. Santa Fe Community College hires only U.S. citizens and individuals lawfully authorized to work in the U.S. Additional Comments to Applicants: Applications are disqualified in the first level of review if they do not meet all Minimum Qualifications listed in this job posting. (Years of experience are calculated based upon numbers of hours worked per week. Example: 2 years of experience working 20 hours per week equals 1 year of experience.) Relevant experience pertains to Minimum Qualifications, Job Summary/Basic Function, and Preferred Qualifications/Knowledge, Skills and Abilities described in this job posting. ASSUMPTIONS ARE NOT MADE at any level of SFCC's Hiring Process if information presented in the application material does not clearly address the Minimum Qualifications, Job Summary/Basic Function, and Preferred Qualifications/Knowledge, Skills and Abilities. Number of pages of application material will not negatively/positively affect your application, however, LACK OF DETAIL may. Diversity Statement: As Santa Fe Community College (SFCC) neighbors ancient Pueblo lands, and is a Sanctuary campus in a Sanctuary city, SFCC is committed to attracting and retaining highly qualified and richly diverse faculty and staff. Our students need a community to teach and support them and that represents their diversity. SFCC strives to make our campus a place of safety, inclusion and equity where all individuals from all diverse backgrounds feel welcomed, nurtured and valued. At the heart of SFCC's mission - Empower Students, Strengthen Community. Empoderar a los Estudiantes, Fortalecer a la Comunidad - is a commitment and promise that higher education and opportunity should be open to everyone in our community and to fostering a climate where students can be who they want to be. A place where all within our community belong. A place where you are seen, a place where you are valued, a place where you are respected, a place where you are appreciated. Come join our community! EEO Statement: As an EEO employer, Santa Fe Community College will not discriminate in our employment practices based on an applicant's race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, serious medical condition or status as a protected veteran or spousal affiliation. Santa Fe Community College hires only U.S. citizens and individuals lawfully authorized to work in the U.S. ADA Statement: The SFCC is an EOE and Affirmative Action Employer. In compliance with the Americans with Disabilities Acts (ADA and ADAAA), SFCC will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing and selection processes. For additional jobs apply at *********************

Agile IT Synergy, LLC is a Subject Matter Expert (SME) based information technology company focused on innovative engineering and integration of relevant technologies combined with effective business practices to deliver complete solutions that meets customer mission needs. Our proven ability to deliver against mission priorities ranging from organizational process improvements to the execution of mission-critical technical solutions is why we are trusted by critical government agencies. We're in search of customer focused individuals with a passion for solving difficult problems and exceeding expectations. Job Description: The effort's objective is to provide software-agnostic field support for forward-deployed users of operational, advanced analytic intelligence support, and technical and analytical mission planning and execution systems support. Field services include engineering and technical administration, embedded data services, and analytical support and mentorship for workflow development, data source integration, and expert utilization of multiple software capabilities to solve information challenges, including those that are mission critical. The services will take place across the SIE, including Tactical Local Area Networks and other Department of Defense military hardware and End User Devices. The scope encompasses the SOF Enterprise defined as Headquarters United States Special Operations Command (USSOCOM), Theater Special Operations Commands (TSOCs), United States Army Special Operations Command (USASOC), Naval Special Warfare Command (NSWC), Air Force Special Operations Command (AFSOC), Marine Corps Special Operations Command (MARSOC), and Joint Special Operations Command (JSOC). This position is contingent upon the award of a SOCOM contract. Work is expected to begin in mid 2025. Qualifications Job Duties Include (but not limited to): Tactical Support Engineer - Mid: Kirkland AFB, NM + Bachelor Degree in Computer Science, Information Systems, Engineering, or other related discipline; or Technical School Certificate related to computer systems OR the equivalent technical training with experience that aligns directly to the duties to be performed in lieu of degree for specific user units. + Minimum of two (2) years, within the last eight (8) years, operational experience with/or supporting the assigned Component. + Minimum of five (5) years operational experience with or supporting an organization's: navigation and mission planning techniques including preparation and check out of flight plans for aircraft weapons systems OR mission planning computer systems, communications, mission equipment, and planning techniques including preparation of unit mission plans for conduct of peacetime and wartime special operations missions. + Experience with the assigned Component's tactical Standard Operating Procedures (SOP) and mission guides. + Knowledgeable of assigned Components operations and tactics. + An ACTIVE Secret Clearance with TS Eligibility is required for all locations. Some locations require TS/SCI Education & Certifications: + B.A. or B.S. in Computer Systems, Engineering or other related field + Will consider training and certifications in lieu of educational requirement Security Clearance: + Top Secret SCI security clearance is required unless otherwise specified in position description. Benefits: + National health, vision, and dental plans + Paid Time Off and 11 paid holidays + Life Insurance + Short and long term disability plans + 401(K) retirement plan + Incentive and recognition programs + Relocation opportunities + Tuition and certification reimbursement Employment Type Contingent Minimum Experience Mid-level

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $12 - $14.5 per hour Salary Range: 12 - 14.5 We are an equal opportunity employer and participate in E-Verify in states where required.