Technical support engineer jobs in Rye, NY

The End User Support Analyst provides support for all CFS Brand employees with their Windows based computers and iOS the primary backup to the IT Operations. This position will be expected to support all hardware and application related task and help define and ensure standards as it pertains to IT assets. Essential Duties: Responsible for maintaining hardware standards in the CFSB office space for consistency of installations, quality and appearance of cabling, labeling, documentation, asset management, ticket and process compliance, and meeting SLA's Accountable for the installation, removal, modifications, and/or relocations of hardware in all locations consistent with job specifications and ensuring schedules and standards are met Responsible for configurations, installs, repairs, and troubleshooting issues related to hardware performance on end-user devices Responsible for reviewing and revising quality control processes as necessary and developing/documenting standard work methods Accountable for maintaining hardware related output queues (incident, service request, change management) Responsible for in-depth troubleshooting of hardware related problems Responsible for assisting in maintaining the change management database and hardware inventory at operating locations Responsible for assist in the development/maintaining of best practices and procedures for the team Accountable for on-call support for incidents within the organization Responsible for performing duties following all safety guidelines and corporate policies Responsible for performing additional duties as assigned Education Required: High School Graduation or equivalent required Associate degree in Information Technology and/or basic A+, N+, etc. certifications are preferred Skills Required: The type of experience required to effectively perform the essential functions and responsibilities of this position are: 2 years of related IT experience supporting Microsoft based operating systems Knowledge of User & Security Group Administration in Active Directory and/or Azure Active Directory Advanced troubleshooting and multi-tasking skills Solid problem-solving skills with the ability to troubleshoot Windows operating systems issues and installed applications Basic PC network connectivity - Ethernet, TCP/IP, and remote access solutions Understanding of Group Policy deployments Basic familiarity of DHCP and DNS Working knowledge of help desk software and ticketing in general Ability to communicate technical information, both verbal and written, to a wide range of end-users Ability to deal with customers in a friendly, professional manner Ability to work independently and be self-driven with a distributed team Customer service orientation with the drive to see issues through to completion Proficiency in English with strong oral and written communication skills Strong organizational skills Travel Required: Up to 20% travel to support multiple operating locations and corporate initiatives across the US and Mexico, with potential travel to Europe CFS Brands: Located in Oklahoma City, Oklahoma, CFS BRANDS is a market-leading designer, manufacturer and distributor of commercial foodservice, healthcare, and industrial janitorial and sanitation products. The company supports stable and growing end markets supported by strong tailwinds. CFS BRANDS has maintained a market leading position and continually grown in its segments with relentless customer support, leading product breadth and availability, and a “one-stop shop” solution serving both “front” and “back” of restaurants with a focus on customer intimacy. CFS BRANDS enjoys a unique competitive advantage with the ability to produce in-house with 6 manufacturing facilities in the U.S. and Mexico, over 700,000 square feet of distribution center space in 4 U.S. facilities and the ability to source products from all over the world. CFS BRANDS's core products include dinnerware, professional cookware, cleaning tools, drinkware, disposable lids, dispensing systems, healthcare equipment, brushes and cleaning tools. These products are provided through major distributors to the country's best-known restaurant franchises. CFS BRANDS became a portfolio company of The Jordan Company (“TJC”), a private equity firm, in 2018. With over $8 billion in cumulative equity commitments, TJC is one of the world's most respected investors in leading middle market businesses. The TJC team enjoys a storied history of partnering with exceptional management teams to create long-term value for management and investors. More information on CFS BRANDS can be found at ****************** The Jordan Company website is ************************* CFS Brands is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

Audiosavings is an industry-leading online retailer specializing in high-quality audio equipment across multiple categories. With a strong presence in the e-commerce space, we serve a diverse customer base ranging from casual listeners to professional DJs and audio engineers. Our mission is to deliver premium sound solutions with unmatched value and speed, supported by a dedicated and knowledgeable team. Our extensive product portfolio includes: · Car Audio: Amplifiers, speakers, subwoofers, and more · Marine Audio: Weatherproof speakers, amplifiers, wired systems, and receivers · Pro Audio & DJ Equipment: PA speakers, amplifiers, lighting systems, microphones, and protective cases · Recording Equipment: Studio monitors, audio interfaces, mixers, headphones, and microphones · Lighting: Stage Lighting, DJ Lighting and FX Lighting We continue to grow rapidly and innovate within the audio space, making this an exciting time to join our team. Key Responsibilities Lead and supervise a team of customer and technical support agents; oversee scheduling, coaching, performance reviews, and daily operations Serve as primary point of escalation for complex technical inquiries or dissatisfied customers Directly report to the CEO and provide regular updates on team performance, customer trends, and opportunities for improvement Set and track KPIs (e.g., response time, CSAT, first-contact resolution) and implement strategies to meet and exceed targets Create and lead training programs for onboarding and continuous team development, especially around audio equipment troubleshooting and e-commerce systems Regularly analyze Zendesk metrics to identify trends, inform hiring needs, and prioritize process improvements Oversee the creation and maintenance of internal knowledge base articles and customer-facing FAQs Partner with warehouse, tech, and returns teams to streamline cross-departmental issue resolution Contribute to long-term strategy planning, system upgrades, and organizational scaling Ideal Candidate Profile 3-5+ years of customer service or technical support experience, with 1-2+ years in a leadership or supervisory capacity Proven experience running Zendesk (or equivalent platform) as a system admin or power user Strong knowledge of car audio, live sound, DJ, or recording equipment E-commerce experience preferred, especially in high-volume order environments Clear, confident communicator with excellent interpersonal skills Strong organizational and multitasking capabilities Track record of identifying and implementing process improvements Experience managing remote teams is a plus Self-starter with the ability to thrive in a fast-paced, entrepreneurial setting Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Ability to Commute: Inwood, NY 11096 (Required) Ability to Relocate: Inwood, NY 11096: Relocate before starting work (Preferred) Work Location: In person

The IT Specialist provides comprehensive IT support and ensures efficient resolution of technical issues. Responsibilities include diagnosing and troubleshooting system problems, performing hardware and software maintenance, and managing user accounts and IT assets. Key functions include monitoring IT assets, ensuring compliance, and enhancing helpdesk efficiency to meet service level agreements (SLAs). Position Responsibilities and Accountabilities Technical Support and Issue Resolution Serve as the primary point of contact for employees seeking technical assistance via phone, ticketing systems, instant messaging, and email. Diagnose and troubleshoot computer system issues individually or in collaboration with team members, identify root causes, and implement effective solutions. Perform PC and MAC upgrades, repairs, and maintenance, including license tracking and hardware/software configurations. Follow up on outstanding requests to ensure timely and thorough resolution while maintaining service level agreements (SLAs). Provide technical guidance to end-users on IT tools, systems, and processes to reduce downtime and enhance productivity. Continuously identify and recommend improvements to helpdesk processes for greater efficiency and user satisfaction. User Management, and Asset Oversight Enabling and disabling user accounts, ensuring efficient configuration and deployment of desktops and workstations using standardized OS images and software. Monitor and manage IT assets, maintaining accurate inventory records and addressing hardware and software needs proactively. Conduct onboarding for new hires, including hardware setup and training sessions to ensure effective use of IT systems and tools. Research and recommend hardware and software solutions, evaluating vendor products for cost-effectiveness and quality. Conduct routine audits to maintain compliance, ensure equipment availability, and identify optimization opportunities. Qualifications and Competencies Strong troubleshooting, analytical, and diagnostic abilities Excellent interpersonal and teamwork skills Proven problem-solving, communication, and organizational skills Ability to stay organized and create clear, thorough documentation for processes and procedures Working knowledge of network devices, including switches, access points, and firewalls Willingness to learn new technologies, adapt to evolving support needs, and contribute to service-excellence goals Experience with warehouse systems (e.g., Zebra scanners, pack stations) is a plus Ability to perform heavy lifting (50+ pounds) Ability to travel as needed Education and Experience Bachelor's Degree in Computer Science or Information Systems a plus Minimum 3-5 years of IT experience required Windows and MAC support required Must be well-versed in network configuration and troubleshooting Must be able to support Windows Server 2012 and up Active Directory, GPO, DNS, and DHCP experience Avaya IP Office experience is a plus

Client with location in Long Island is seeking a Desktop Engineer for a contract to hire position. This person will provide IT support to internal users, in addition to assessing and helping to mature operational processes regarding user support best practices. Required: -Expert level desktop / service desk skills - troubleshooting issues regarding laptops, desktops, connectivity, and peripherals. -Strong Microsoft Intune experience (administration and management). -Strong understanding service desk process and procedures. -ITIL and Microsoft certifications. Desired: -Leadership experience.

What You'll Do: Provide support and administration for Michael Kors IT department's cloud presence. Tier 1 - Azure, AWS, Google Cloud Platform Tier 2 - Azure, and O365 Support Windows, Linux, and native cloud services in the respective platforms. Work with application and security teams to remediate any issues with resources, services, or security concerns for cloud platforms. Proactively look for ways to improve administration, monitoring, and standard operating procedures. Plan, create, and deploy backup strategies to protect data stored in the cloud and strategic monitoring for all accounts. Provision and create cloud services for migration and support of applications Monitor and track incidents and triage call in a service desk ticketing system in support of the incident and problem management process; recognize high priority tickets and act within the expected response time. Monitor all cloud resources and responding to alerts within the environment. You'll Need to Have: Bachelor's degree in computer science, Information Technology, or related field. Minimum 5+ years of Cloud Admin experience supporting AWS and Azure Experience with automation tools to streamline and standardize our cloud deployments. Ex: ARM Template, Terraform, Cloud Formation, Ansible, etc. Experience with implementing cloud services, such as EC2,S3, Elastic, Docker, IAM, service accounts, Azure VMS, Key vault, storage account, Kubernetes, Backup, Runbook and Monitor. Fundamental knowledge of knowledge of network connectivity, VPC (Subnets/Security Groups) and troubleshooting techniques. Experience in PowerShell scripting and automation of admin functions. Administration experience in Azure and AWS with and without scripting methods. Required certification: Microsoft Azure Administrator, Azure DevOps Engineer, AWS SysOps Administrator, AWS Cloud solutions Associate and AI Certifications will be a plus Experience in Day-to-day Operations of AWS and Azure environments including uptime, cross platform support and security Hands on experience with building retail or relevant applications in AWS and Azure with migration, governance and automated deployments Experience in cloud migration including legacy data transfer from on-prem to AWS Experience in working with application, engineering teams and stakeholders to monitor and maintain a secure and resilient cloud-hosted infrastructure to establish SLAs across the environments Experience in working with Security team for improving DevSecOps process and tools Candidate must be flexible to support needs of the department. Off hours and weekend support are required. Ability to implement systems that are highly available, scalable and meet disaster recovery requirements. Working knowledge of Microsoft Active Directory administration and overall identity and access management for cloud platforms. Added advantage SAP on cloud and Google Cloud Platform We'd Like to See: Familiarity with end point security patch management software. Ex: Ivanti LANDesk, SCCM, Carbon Black, etc. Strong communication skills, both oral and written, with the ability to convey clear and concise thoughts and ideas. Excellent time management skills including the ability to manage multiple projects at any given time. Ability to analyze problems and propose solutions. Ability to work in a fast-paced, dynamic environment. Capri Perks: Generous Paid Time Off & Holiday Calendar Summer Fridays Internal Mobility Across Brands Cross-Brand Discount Exclusive Employee Sales Fav 5 Cards (MK Discount for friends and family) 401k Match Paid Parental Leave Thrive Wellness Program Commuter Benefits Gym Discounts The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at ****************************************. In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience. About Us: CAPRI HOLDINGS is a global fashion luxury group consisting of iconic, founder-led brands Versace, Jimmy Choo, and Michael Kors. Our commitment to glamorous style and craftsmanship is at the heart of each brand, as we design innovative products across the full spectrum of fashion luxury categories. The unique DNA and heritage of each brand, combined with the diversity and passion of our people, and our dedication to clients and communities, define our success.

CAD Support Engineer This is a key role within Mechanical Engineering, responsible for supporting the development and implementation of NX and Team Center applications. Candidate will: support R&D for new and improving products; generate/deliver NX training classes; conceptualize and design NX solutions for specific engineering challenges; creating NX best practices; support the entire NX/TC user comunity for Siemens NX and Team Center training and problem solving. Responsibilities • Develop best practices for existing NX applications • Evaluate new NX applications and document best practices • Train and Support Engineering staff for Siemens NX/TC CAD software • Develop engineering training utilizing NX and adhering to industry best practices • Develop/train MBD/PMI best practices • Create deformable components including routing elements • Develop new ways of working increasing engineers' efficiency • Guide engineers on complex modeling/sketches, design layouts, advanced assemblies and other specifications. • Supports cross-functional teams in a collaborative environment Qualifications • Bachelor of Science in Mechanical Engineering and/or 7-10 years of industry experience in product design, development, administration, support and training with Siemens NX CAD software • 2-5 years' experience in Siemens NX CAD administration and support • Expert level proficiency in Siemens NX 3D modeling, drafting, and assemblies • Experience working with Simcenter, Motion, Variational Analysis, DFMPro • Experience with MBD/PMI • Proficient in Team Center PLM software • Ability to generate CAD based training and deliver high level instructional classes • Must have proficiency with Microsoft Office applications (Word, Excel, PowerPoint, etc…) • NX/TC/Excel programming experience a plus • Familiar with Check Mate, IMM, BCT aClass and DFMPro • Strong written and oral communication skills

Desktop/Helpdesk Engineer - Contract - Stamford, CT CONFERENCE (ZOOM, Teams, WebEX, etc.) and WHITE GLOVE required! The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position. Applicants must be legally authorized to work in the United States. Sponsorship not available. Our client is seeking a Desktop/Helpdesk Engineer in Stamford, CT. Role Description -Interact with users to understand and document all IT issues. -Install and maintain computer systems and peripherals in accordance with established standards and guidelines. -Perform administrative duties, including asset tracking and management, IT inventory maintenance, processing purchase requisitions, managing shipping, and providing general support to team members. -Assist with the planning and implementation of IT projects across multiple sites. -Provide first-level IT support for business users -Perform analysis, diagnostics, and resolution of user computer problems, and implement corrective solutions. -Install, configure, test, maintain, and troubleshoot end-user workstations and related hardware and software. -Open service requests and manage warranty repairs with hardware vendors. -Manage the new user request process, including configuration, setup, inventory, and testing of new user computers prior to delivery. Benefits/Other Compensation This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit). Why Hays? You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it. Nervous about an upcoming interview? Unsure how to write a new resume? Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting. Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is ‘do the right thing'. We also believe that actions speak louder than words. In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us. In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text ************. Drug testing may be required; please contact a recruiter for more information.

Field Support Engineer / Nexthink Systems Analyst (Onsite) Full-Time Employment with CLIENT Work Type: 100% Onsite A hybrid role combining Field Support Engineering with Nexthink Systems Analysis. The engineer will provide in-person technical support for end users and local hardware while configuring and analyzing the Nexthink Digital Experience platform to identify and solve IT issues proactively. Key Responsibilities: Field Support (50%): • Provide onsite support for desktops, laptops, peripherals, and mobile devices. • Perform break/fix repairs, imaging, device deployments, and refresh cycles. • Troubleshoot OS, software, VPN, and network connectivity issues. • Support printers, AV, conference rooms, and other onsite systems. • Maintain accurate documentation and asset inventory. Nexthink / Systems Analyst (50%): • Configure Nexthink dashboards, alerts, and investigations. • Analyse endpoint performance and user experience data. • Identify trends and recommend proactive improvements. • Create reports and automate monitoring insights where possible. • Assist with incident correlation and digital experience optimization. Required Skills: • 3-5+ years of desktop / field support experience. • Strong hands-on troubleshooting across Windows/mac OS. • Experience with Nexthink (configuration, analysis, dashboards, or investigations). • Familiarity with ServiceNow or similar ticketing tools. • Excellent communication and customer service mindset. • Ability to handle physical hardware tasks. Preferred Qualifications: • Nexthink certifications. • PowerShell/Python scripting exposure. • Enterprise or multi-site support experience.

A nonprofit organization on Long Island is actively seeking a new Medical Support Specialist to join their growing team in Nassau County. In this role, the Medical Support Specialist will play an integral role in facilitating high-quality care and seamless operations for residents with diverse behavioral and medical needs. About the Opportunity: Schedule: Monday to Friday Hours: 8am to 4pm Responsibilities: Greet and onboard new residents upon arrival at the infirmary Manage clerical duties, including maintaining medical records, preparing reports, processing documentation, handling communications, and updating specific sections of the electronic medical record (EMR) Coordinate tasks related to billing and facilitate referrals through the EMR Communicate with insurance providers to support residents' healthcare needs Assist with prescription requests and oversee nursing schedules Organize transportation arrangements, including those required under 29i medical transportation provisions Facilitate resident admissions and intake processes, ensuring all necessary documentation is uploaded to the EMR Support family and provider interactions, including securing consents and arranging introductory meetings Oversee nursing team schedules, ensuring adequate coverage and filling gaps when needed Plan and schedule medical appointments and coordinate transportation logistics Communicate effectively with families, residents, and care teams to ensure seamless delivery of care Generate reports as needed for resident care and operational requirements Perform other duties, as needed Qualifications: Demonstrated commitment to Trauma-informed, Person-centered Care principles Solid understanding of the needs of Vulnerable populations, including individuals with autism, developmental disabilities, and complex medical needs Proficiency in digital tools, including the Microsoft Office suite and EMR systems Dedication to anti-racist principles and fostering diversity, equity, and inclusion Compliance with health and safety requirements, including immunizations or proof of immunity as mandated by New York State Public Health Law and related regulations Desired Skills: Associate's and/or Bachelor's Degree

Data Center Hardware/Operating System Technician (Consultant) ONSITE ROLE, NEED LOCAL CANDIDATES MULTIPLE POSITIONS!! onsite, Should be flexible to work onsite at any one of these locations (Rotational) Duration: 12 Months Contract Skills: Unix/ Linux, Networking, CCNA (preferred, not mandate) W2 Need candidates authorized to work for any employer; cannot sponsor MULTIPLE POSITIONS Experience: 1 year Are you a strong problem solver ready to tackle real-world, real time, technical challenges? Are you intrigued by large scale servers, network hardware and operating systems? Are you passionate about team-work and partnering with a high performing group? If so, keep reading. Our data centers serve the dynamic, market driven work load of our global customers via many thousands of servers, network devices and connections. You will add compute capacity to match customer demand, oversee all facets of equipment installation and cable planning. You will be responsible for the quality of the data center service at all times. You will monitor, assess, respond and escalate issues in order to maintain infrastructure reliability and resilience. You will follow, create and improve maintenance and troubleshooting processes. You will drive data center stability through awareness, focus and collaboration. This role is a rich opportunity to support data center stability while building broad operational skills. Awareness, focus and collaboration are needed in this role along with a desire for continuous learning and diligence. Job Shifts: First shift (day), second shift (afternoon), third shift (night), along with weekend hours We'll trust you to: Learn and understand the data center site in order to manage events that put our critical systems at risk Organize people, communication and knowledge to support problem follow-up and data center activity Perform activity impact and risk assessment along with service notification at the appropriate level of awareness Maintain accuracy of documentation and recorded details of physical assets and connections Detect, investigate, and drive operating system issues affecting production equipment availability Perform hardware level activity including investigation, maintenance and repair of server, network components and data cabling Develop familiarity with the critical systems at each data center in order to provide a high level response and escalation You'll need to have: Linux/unix knowledge sufficient to identify and interrogate system hardware, review system logs, report on file systems, and manipulate files Ability to prioritize work including active data center service and projects in flight Knowledge of Layer2 and 3 network concepts Desire to learn and take ownership of personal development Passion for educating others and improving our team capabilities The ability to communicate timely and concise information to various teams throughout Engineering at the appropriate level of detail The ability to perform physical activities including walking, lifting, and climbing a ladder We'd love to see: Desire to lead people, projects and problem investigation Eagerness to remediate issues in the physical space including airflow, power alarms, equipment serviceability, and cabling Hands-on experience replacing server and network hardware Familiarity with reporting tools including Grafana and Splunk Awareness and some exposure to programming or scripting Networking experience with sound knowledge of Cisco IOS and JunOS

Hiring: Network & CPE Engineer - SASE Infrastructure Duration: 6 Months (Possible Extension) Citizenship: USC and GC only We're seeking an experienced Network & CPE Engineer skilled in SASE Infrastructure to support modernization and security transformation initiatives. This role will play a key part in designing, implementing, and optimizing secure, cloud-driven networking for a major telecom environment. Must-Have Skills Networking & SD-WAN expertise Strong background in Cloud Security and Zero Trust frameworks Hands-on SASE Platform experience (implementation, configuration, optimization) Key Responsibilities Support and enhance SASE-based network infrastructure Engineer and troubleshoot CPE and SD-WAN solutions Implement and enforce Zero Trust and cloud-security standards Collaborate with cross-functional network and security teams Contribute to ongoing network modernization initiatives 📩 Interested? Apply now or DM us to explore this opportunity! You can share profiles at ********************* OR Call us on *****************

We are seeking a motivated Network Engineer for our client who 3+ years of hands-on experience supporting and maintaining enterprise network environments. The ideal candidate has a solid foundation in networking fundamentals and practical experience with key security and infrastructure tools such as DLP Forcepoint, Cisco networking, Fortinet firewalls, HPE servers/storage, and Arctic Wolf MDR. This role will assist in day-to-day network operations, troubleshooting, and implementation of improvements across our infrastructure. This is a contract-to-hire opportunity with one of Verinext's clients, onsite in Secaucus, NJ. Requirements Responsibilities Support, maintain, and troubleshoot enterprise network systems including switches, routers, firewalls, and wireless infrastructure Manage and monitor Cisco networking equipment, performing configuration changes and resolving connectivity issues Administer and support Fortinet firewalls, including rule updates, VPN configuration, and security event analysis Assist with deployment, configuration, and maintenance of HPE server and storage solutions Work with DLP Forcepoint to ensure data loss prevention policies are properly configured, monitored, and tuned Partner with the security team to monitor alerts and incidents via Arctic Wolf MDR, responding to potential threats and escalating as appropriate Participate in network upgrades, new hardware rollouts, and ongoing optimization projects Document network configurations, processes, and troubleshooting steps Provide Tier 1-2 support for network-related tickets and escalate complex issues as needed Ensure systems align with security, compliance, and best-practice standards Required Skills & Experience 3+ years of hands-on experience in network administration or engineering Strong working knowledge of Cisco networking (routing, switching, VLANs, ACLs, wireless) Experience configuring and supporting Fortinet firewalls (FortiGate, VPN, security policies) Practical experience with DLP Forcepoint for data protection and policy management Exposure to HPE server and storage platforms (ProLiant, Nimble, etc.) Familiarity with Arctic Wolf MDR monitoring and responding to security alerts Solid understanding of TCP/IP, DNS, DHCP, subnetting, NAT, VPNs, and standard networking principles Experience supporting Windows and/or Linux network environments Strong troubleshooting skills and the ability to work efficiently in fast-paced environments Excellent communication, documentation, and teamwork skills Preferred (Nice-to-Have) Relevant certifications such as CCNA, Network+, Fortinet NSE, or similar Experience with virtualization technologies (VMware, Hyper-V) Basic scripting or automation experience (PowerShell, Python) Exposure to cloud networking (Azure, AWS) Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA)

The Role We are looking for a Network Engineer to join our IT team to handle the design, implementation, and maintenance of our internal and client-side network infrastructure. You will play a key role in ensuring the stability, security, and performance of our networks, enabling us to deliver exceptional service to our clients and support our internal operations effectively. You should be comfortable with everything from troubleshooting network issues to supporting end-user systems, and contributing to network improvements within the company and on our deployed microgrids. This role will report to our Senior Manager of IT and be based at our HQ in Ridgewood, NJ, with travel up to 20% of the time. Key responsibilities will include: Network Design & Implementation: Plan, design, and implement network solutions for both internal use and client sites, utilizing routers, switches, firewalls, wireless access points, and other network devices. Conduct on-site client assessments to understand their needs and develop tailored network architectures. Ensure network designs meet performance, security, and scalability requirements, incorporating redundancy and future-proofing best practices. Network Maintenance & Optimization: Proactively monitor network performance, analyze metrics, and identify areas for improvement. Perform regular maintenance and optimization of network devices and services to ensure reliability and maximize throughput. Security & Compliance: Implement and maintain network security best practices, including firewalls, VPNs, and intrusion detection/prevention systems. Ensure the security of both internal and client systems, adhering to industry regulations. Troubleshooting & Support: Provide Tier 1/2/3 support for network-related issues, resolving escalated or complex problems remotely and on-site at client locations. Respond to inbound support requests, collaborating with the help desk to address and resolve network incidents promptly. Work with vendors and service providers to address outages and equipment failures effectively. Documentation & Reporting: Maintain comprehensive network diagrams, standard operating procedures (SOPs), and configuration records. Generate reports on network health, capacity planning, and performance trends to support strategic decision-making. Collaboration & Stakeholder Engagement: Collaborate effectively with the Sr. IT Manager and team leads to align network strategies with business objectives. Participate in cross-functional teams to evaluate and integrate new technologies, expanding and upgrading infrastructure as needed. The Ideal Candidate Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). 3+ years of hands-on experience in network engineering or a similar role. Professional certifications (e.g., CCNA, CCNP) are strongly preferred. In-depth knowledge of routing protocols (e.g., BGP, OSPF), switching technologies (VLANs, STP), and firewall configurations. Familiarity with SCADA devices, FortiGate firewalls, and Teltonika modems is highly desirable. Experience with network monitoring tools (e.g., SolarWinds, Nagios, PRTG) and logging systems (SIEM solutions). Familiarity with cloud networking environments (AWS, Azure, or GCP) is a plus. Strong troubleshooting skills to diagnose and resolve network issues in both on-premise and client-site environments. Excellent problem-solving and analytical abilities. Strong communication and interpersonal skills to effectively interact with technical and non-technical stakeholders, including clients. Detail-oriented with the ability to prioritize tasks, manage time efficiently, and meet deadlines. Team player with a collaborative mindset and a customer-focused approach. Willingness to travel to US-based client sites as necessary. Ability to participate in an on-call rotation when required. This is a great opportunity to have a long-term impact on a fast-paced, private equity-backed growth business. Some of the core virtues embraced by Scales' employees include: Do the Right Thing Act Like an Owner Hustle Demand Results Go Together Evolve or Disappear We offer a competitive compensation package and a comprehensive benefits program including medical benefits, paid vacation and holidays, and 401K matching. About Scale Microgrids Scale is redefining resilience, with advanced microgrids that go beyond traditional backup power solutions to give businesses the power to adapt and thrive amid all of today's growing energy challenges. As a vertically-integrated provider of turnkey advanced microgrid systems, Scale combines project design, engineering, and execution expertise with microgrid-as-a-service financing to offer our customers systems that are optimized to deliver maximum value from day one while ensuring ultra-reliable operations and fast time-to-power. Scale is backed by EQT, a firm with ~$250B in assets, bringing a depth of experience, resources, and capital that will enable Scale to continue pursuing our vision of powering the world with distributed energy. The investment enables Scale to own and operate billions of dollars in distributed generation assets. To learn more about Scale Microgrids, please visit ******************************** About EQT EQT is a leading purpose-driven global investment organization with EUR 246 billion in total assets under management, divided into two business segments: Private Capital and Real Assets. EQT owns portfolio companies and assets in Europe, Asia Pacific, and the Americas and supports them in achieving sustainable growth, operational excellence, and market leadership. To learn more about EQT, please visit ********************* Scale strives to attract and retain a workforce that reflects the composition of our customer base and communities. We are committed to providing a work environment that provides everyone with equal access and opportunity to contribute and drive meaningful outcomes. We encourage applicants from all backgrounds to apply and will consider qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you a tech-savvy problem-solver with a passion for ensuring optimal network performance? If so, look no further - Kyndryl is seeking a Network Support Specialist who will be the go-to expert for installing, maintaining, and troubleshooting computer networks. As our Network Support Specialist, you'll be working in a complex, multi-vendor environment, and will use your analytical skills to identify and resolve network issues, make configuration changes, and implement security policies. This role requires someone who can think on their feet, test and apply corrective actions (including emergency changes), and participate in change reviews as needed. And with the ever-changing nature of technology, you'll be constantly learning and growing in your role. You will work alongside a talented team of experts to plan and execute routine network changes, troubleshoot and solve network issues and outages, and maintain excellent communication with our end customers, project managers, and service engineers. You'll be responsible for maintaining network components, monitoring network performance, and maintaining network security. You will also be providing user support for network-related issues, ensuring that our customers receive the highest level of support possible. If you're ready to take on a fast-paced and rewarding role in the world of network support, apply to join the Kyndryl team today! Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others. Required Skills and Experience * Proven knowledge and experience in trouble-shooting, switching, and routing * 2+ years of working experience in Networking * Minimum CCNP certification or equivalent knowledge * Experience with Network security, WAN * Working knowledge of ITIL Preferred Skills and Experience * Experience with BGP, Software Defined Networking (SDN) based on Cisco ACI, Checkpoint/Cisco Firepower firewalls, F5 load Balancers, NSX * Experience with Ansible automation Being You Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.

The Associate Media and Technology Support Manager play a key role in supporting academic and administrative technology services across campus. This position assists in managing daily operations related to classroom technology, media services, and end-user support. The Associate Manager also contributes to the planning, deployment, and adoption of new tools-including emerging technologies such as AI-to enhance teaching, learning, and university operations. Media & Classroom Technology Support * Oversee the maintenance, setup, and support of AV systems in classrooms, conference rooms, and event spaces. * Coordinate troubleshooting and support for classroom technology and hybrid teaching solutions. * Support lecture capture, live streaming, and video conferencing platforms (e.g., Zoom, MS Teams). * Serve as a point of contact for academic departments on instructional technology and AV needs. * Provide training and guidance to faculty and staff on the effective use of media and digital tools. * Assist with planning and implementation of classroom technology upgrades. * Work closely with AV vendors to ensure that break-fix SLAs are being met. * Document ongoing classroom technology issues and assist with rescheduling of rooms. Help Desk & Desktop Support * Assist in supervising help desk operations, ensuring timely and effective resolution of technical issues. * Support ticket triage, escalations, and root cause analysis. * Deploy computers to new hires and assist with computer refreshes. * Train and mentor student workers or entry-level support staff. Media Technology & Event Support * Oversee the planning, deployment, and technical support of media technology for university events, classrooms, and special functions. * Manage the reliable operation of audiovisual systems, video conferencing platforms, lecture capture, and live streaming equipment across campus venues. * Coordinate with Media and Technology support team to deliver high-quality support for academic lectures, administrative events, student programs, and hybrid engagements. * Lead the team responsible for on-site setup, real-time troubleshooting, and post-event follow-up. * Maintain awareness of emerging media and presentation technologies to ensure the university remains innovative, competitive, and equipped to meet evolving academic and event delivery needs. Research & Special Projects * Conduct research and evaluate emerging technologies to support institutional goals. Lead or participate in special projects and strategic initiatives as assigned by IT leadership, contributing technical expertise and project management support as needed. * Other duties as assigned.

Job Details: Job Title: SAP Basis Administrator Schedule: Hybrid (3 Days Onsite) Duration: 12+ months Payrate: $55/hr. - $65/hr. On We are currently using SAP ERP, Business Warehouse, Enterprise Portal and Business Object systems as transaction and reporting systems. SAP systems are interfacing with multiple other applications at COMPANY like Maximo, Kyriba, SuccessFactors etc. COMPANY has also implemented SAP SaaS solutions like Concur, Blackline, Ariba, SuccessFactors etc. We have vast requirements to support activities in these areas. Job Functions & Responsibilities: Design, deploy, configure, and provide ongoing maintenance of multiple SAP landscapes systems Perform Version / Stack upgrade / Migrations of ERP / NetWeaver systems Provide operations support for SAP systems and technical infrastructure, including but not limited to Basis functions like printer administration, transport administration, front end GUI and Fiori Proactively monitor systems for performance and issues and perform root cause analysis of production and non-production system Apply Support Package Stack using SUM across the SAP landscapes Assist in SAP user security role design and access setup Develop and maintain effective working relationships with security, SAP application owners and IT Infrastructure Perform System / Client Copies of non-production environments with production data Install, Configure, Deploy SAP Fiori and related Apps for ERP6.0. Configure SAML for Single Sign on between SAP Fiori / SAP ERP system. Configure and Deploy SAP Mobile For Fiori on iPhone / Android devices Perform Oracle Upgrades of SAP system databases. Skills: Perform all system upgrades, patching, and address vulnerabilities SAP Business Warehouse system Upgrade from 740 to 750 SAP Basis Administration role with hands-on experience with SAP ECC6.0, Portal, Solution Manager and Fiori system administration. Configurating SAP Fiori Apps for ERP6.0 and Mobile deployment rollout. Configure and rollout SAP SSO 3.0. Experience with Support Pack stack upgrade / Version upgrades / OS/DB Migrations. Experience with System Refresh / Client Copies. Experience with Oracle Upgrades on SAP Databases. Strong communication, presentation and organizational skills. Excellent analytical and problem-solving abilities. Education & Certifications: Bachelor's degree in IT.

Shop Mechanic - Florida Haugland Group, a privately-owned civil infrastructure and energy construction company has an immediate opportunity for an experienced Shop Mechanic to join our team in Florida. We are looking for an experienced, self-motivated, highly organized individual to join the fleet maintenance department who is capable of maintaining and repairing a wide variety of construction equipment and to operate primarily from its Florida location. Successful candidates will perform thorough routine maintenance, as well as reliable corrective troubleshooting on a variety of equipment types, including tractor trailers, heavy duty construction equipment, light duty trucks/ automobiles and machines in a demanding, fast paced environment. At Haugland, we understand that pushing the boundaries of what has been done is essential to develop the infrastructure of tomorrow. The journey won't be simple, but what gets us there is. At Haugland Group, Our Word is Our Way. We are leaders in building what's next because we see the path to get there and we're setting a new standard of exceptional along the way. Let's build together! Key Functions * All aspects of routine maintenance and corrective troubleshooting on a varied fleet of vehicles and industrial construction equipment Desired Qualifications * 5+ years of experience with tractor trailers, automotive and small engines. Welding skills and experience with heavy equipment preferred. * High school diploma or equivalent * Valid driver's license required, CDL preferred * Personal tool set a must * Participates productively as a contributing member in a team environment * Display a high level of initiative, effort, and commitment towards completing assignments in a timely manner * Effective communication skills, interpersonal and organizational skills, and a strong work ethic * Must be willing to work occasional overtime and/or weekends on short notice Why Haugland? Compensation range for this role is $20-$30 an hour At Haugland Group, our benefits are designed to convey company culture and values which has employees at its forefront. * Excellent benefits package including medical, prescription drug, dental, vision, Health Savings, short/long term disability, and life insurance * 401k with 5% employer match * Employer funded Dependent Care FSA * Potential for annual performance-based raise * Paid Time off * Paid company observed holidays * Educational and professional advancement opportunities * Frequent company-sponsored events * Relaxed, friendly office * Fast paced, exciting environment Haugland Group LLC and its operating divisions, affiliates, related entities, and subsidiaries (collectively, "the Company") do not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered property of the Company and therefore, the Company will not pay a fee for any placement resulting from the receipt of an unsolicited referral. Only upon the Company's written request may preferred vendors may be invited to refer talent for specific open positions. In these cases, a fully executed agreement with the Company must be in place and current. We are an Equal Opportunity Employer. APPLY FOR POSITION Please complete the form below to contact us.

Systems Engineer (Dedicated) Reports to: Client Technology Manager Status: Non-Exempt Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown year over year through our uncompromising focus on service. We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our Core Values, thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now! We are seeking a Jr. Systems Engineer to join our rapidly growing organization. This is a highly technical role providing excellent career development opportunities for the successful candidate. You will be working with Systems Engineers and Sr. Systems Engineers in a very collaborative environment which allows for very quick technical growth. Responsibilities: Perform IT Support services to users onsite Use of a ticketing system to manage support queries Maintain documentation and comply with rules and guidelines of the organization · Adherence to strict change control procedures Requirements: The ideal Jr. Systems Engineer will possess at least 1 year of IT Experience (Desktop Support, Systems Engineering, Systems Administration) End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting Strong verbal and written communication skills, responsibility, and follow-through Support of primarily Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Azure AD) Systems Administration: Basic knowledge of Microsoft Windows Server Platforms as well as Active Directory, Group Policy Basic understanding of networking concepts Periodic travel to customer office locations within the metropolitan area will be required The candidate must be able to complete all physical requirements of the job, which include but are not limited to, the following; must be able to lift and/or carry up to 50 lbs; stand/sit for extended periods of time; push/pull; climb stairs; stoop, kneel or crouch; use fingers/hands to handle or feel; reach above head or below knee level; and the ability to work around machinery and material handling equipment. Desirable Qualities: Financial industry experience including familiarity with market vendor applications: Bloomberg, Thompson Reuters, FactSet, CapIQ Experience working in an MSP environment Support of Sophos or similar product for endpoint threat management Basic understanding of virtualization platforms such as VMware or Hyper-V Experience utilizing the ConnectWise suite of products Experience with vendors such as Google Workspace, Box, Dropbox, Duo, Okta, AirWatch Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Client with location in Long Island is seeking a Desktop Engineer for a contract to hire position. This person will provide IT support to internal users, in addition to assessing and helping to mature operational processes regarding user support best practices. Required: -Strong desktop / service desk skills - troubleshooting issues regarding laptops, desktops, connectivity, and peripherals. -Strong understanding service desk process and procedures. -Experience with JAMF and VDI Desired: -ITIL and Microsoft certifications.