Computer User Support Specialists (Professional, Scientific, and Technical Services)
Technical support engineer job in San Antonio, TX
Mercor is recruiting **Computer User Support Specialists who work in Professional, Scientific, and Technical Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Computer User Support Specialist.
Applicants must: - Have **4+ years full-time work experience** as a Computer User Support Specialist; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U.
S.
-based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**
Radiology Technologist - Independent role with advanced technical judgment (SAN ANTONIO)
Technical support engineer job in San Antonio, TX
If you are considering sending an application, make sure to hit the apply button below after reading through the entire description.
/RESPONSIBILITIES Performs radiographic procedures at a technical level not requiring constant supervision of technical detail. Performs a variety of technical procedures that will require independent judgment with ingenuity and initiative to apply prescribed ionizing radiation for radiographic diagnosis. Performs radiologic procedures within the professional parameters established in registry requirements and the policy and procedure specifications of the health system. Assumes responsibility for assigned duties promptly and efficiently. Complies with instructions from the supervisor who is responsible. Contributes to the overall success of the radiology team. Maintains a good working relationship with co-workers and other University Health employees, patients, and guests.
EDUCATION/EXPERIENCE
Registered by the American Registry of Radiologic Technology or eligible to take the registry with a one-year grace period for new graduates from an accredited School of Radiologic Technology. Texas Department of Health (MRT) certification or a temporary certification (TMRT) is required. xevrcyc Must also have a current Certified BLS for Healthcare Providers (CPR and AED) from the American Heart Association.
Customer Success & Technical Support Specialist
Technical support engineer job in San Antonio, TX
Building the people that build the world.
With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world. Through our RiSE talent development framework, we Reach, Identify, Strengthen, and Engage our employees to support them in their continued development. We're a global company of problem solvers, collaborators, and innovators, and our businesses build solutions that impact the world.
As part of Detection and Measurement, Genfare is a leader in configurable fare collection systems in the public transit industry. By creating high quality equipment and payment systems to improve the rider experience, we empower equitable mobility and provide services to better connect communities.
SPX Background
SPX Corporation (NYSE: SPXC) is, along with its subsidiaries, a diversified, global supplier of infrastructure equipment with scalable growth platforms in heating, ventilation and air conditioning (HVAC), detection and measurement, and engineered solutions. HVAC solutions offered include cooling towers, residential and commercial boilers and comfort heating products. The detection and measurement products encompass underground locators and inspection equipment, fare collection systems, communication technologies and specialty lighting. Within the engineered solutions platform, SPX Corporation is a leading manufacturer of medium and large electrical transformers, as well as cooling towers and heat exchangers for industrial applications. With operations in 15 countries and approximately $1.5 billion in annual revenue, SPX offers a wide array of highly engineered products with strong brands. Based in Charlotte, North Carolina, SPX Corporation employs approximately 5,000 people worldwide.
Genfare Summary
Genfare is a fare collection technology provider in the detection and measurement segment within SPX Corporation. Our purpose is to simplify and positively impact the public transit rider experience with our agency partners. Genfare strives to drive growth in public transportation use, improve operational efficiency, reduce travel congestion and improve each rider's daily commute.
We are tackling several challenging trends occurring in the world, including: acceptance of all payment types, urbanization, digital transformation, real-time connectivity, end-to-end cybersecurity, and data analytics. Through collaboration with transit agencies and their partners, we provide fully integrated highly-efficient software, industry-leading hardware solutions, and services that enable fast, secure and accurate public transportation operating systems.
Working at Genfare opens doors to getting hands-on with cutting-edge fare collection technologies. Our culture is made up of team players who are driven and inspired problem solvers. At Genfare, you are part of a dynamic team that makes an impact on many of our nation's prominent transit agencies. Genfare welcomes you to discover the open opportunities on our team!
Position Overview
The Customer Success & Technical Support Specialist will serve as the primary onsite representative for Genfare at the San Antonio VIA Transit Agency, supporting the agency's point of sales operations utilizing Genfare's fare collection systems. This individual blends technical troubleshooting expertise with customer-facing skills, ensuring smooth operations and positive user experiences across VIA.
You will work alongside a team of passionate technologist to deliver the ultimate customer experience and continuously improve Genfare processes and product offerings. This is a tremendous opportunity to be a part of growing and evolving transit world.
Key Responsibilities
Serve as the dedicated onsite Genfare expert for all non-maintenance related fare collection systems, including the back office, retail and administrative point of sale (RPOS/APOS), fareboxes functionality.
Act as the primary point of contact for support inquiries related to fare collection hardware and software across all VIA Ticket Centers and partner retail outlets.
Conduct regular site visits to review hardware functionality, build relationships, provide one-on-one user training, and proactively identify and resolve potential issues.
Troubleshoot both onsite and remotely across a variety of technologies-physical POS hardware, web/software applications, payment processing, and backend administrative platforms.
Escalate complex issues as needed, providing thorough documentation and effective communication to internal technical support teams.
Maintain accurate records of site visits, system status, and support outcomes, contributing to continuous improvement feedback for both Genfare and VIA.
Manage and report out on account specific technical and customer satisfaction focused key performance indicators to internal and external stakeholders
Required Technical Skills & Experience
Proven experience in web-based application troubleshooting: quickly diagnose and resolve application issues affecting point-of-sale and back office operations.
Basic understanding of network architecture and troubleshooting: including knowledge of local and wide-area networks, Wi-Fi, firewalls, and connectivity issues typical in distributed retail or transit environments.
IoT device troubleshooting: hands-on capability working with connected fare collection and ticketing devices, including updating firmware, monitoring device status, and responding to communication failures.
Demonstrated point of sale (POS) troubleshooting, including experience with hardware peripherals like receipt printers, barcode scanners, card readers, and payment terminals.
Familiarity with payment processing systems: credit/debit, smart card, and mobile payment acceptance in retail or transit settings (nice to have, but not required).
Ability to interpret system reports, logs, diagnose error messages, and coordinate with remote support for advanced issues.
Comfort providing basic user and administrative device training, both in person and over the phone, to a variety of stakeholders, from retail managers to transit staff.
Additional Qualifications
Excellent interpersonal and communication skills, with the ability to translate technical concepts for non-technical audiences and foster strong relationships with local site managers and staff.
Highly organized, reliable, and able to work independently with minimal supervision.
Valid driver's license and reliable personal vehicle for local travel between VIA and third-party partner sites (eligible for mileage reimbursement).
Ability to travel (
How we live our culture
Our culture is at the center of what we do and, more importantly, who we are. Our core values set a standard for how we manage ourselves, and our Leadership Model sets the standard for how we engage with each other. Whether you are an individual contributor or you lead a large team, each of us leads at SPX.
What benefits do we offer?
We know that the well-being of our employees is integral. Our benefits include:
Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave
Competitive health insurance plans and 401(k) match, with benefits starting day one
Competitive and performance-based compensation packages and bonus plans
Educational assistance, leadership development programs, and recognition programs
Our commitment to embrace diversity to build a culture of inclusion at SPX
We value different backgrounds, experiences, and voices at SPX, and we are committed to challenging ourselves, openly communicating, and striving to improve every day. We believe in creating an inclusive work environment where everyone has a voice and is encouraged to realize their fullest potential.
SPX is an affirmative action and equal opportunity employer committed to making selection decisions without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other legally protected basis.
Network and Technical Support Manager, MTCCS - JBSA
Technical support engineer job in San Antonio, TX
Yorktown Systems Group is seeking a qualified Network and Technical Support Manager to support the Joint Base San Antonio (JBSA) Mission Training Complex (MTC) Contract with operations, simulations, training, logistics, Cybersecurity, and IT (Cyberspace) support. JBSA MTC can distribute training and exercises to various locations within the Army North (ARNORTH) and Army South (ARSOUTH) Areas of Responsibility (AOR). The MTC provides individual through collective training and sustainment on Army Command and Control Information Systems (C2IS), the Command and Control Warfighting Function (WfF), and the Army's approach to Mission Command (MC) using a variety of tools and Army fielded systems. MTCs support simulations-driven collective training events for Army units at every echelon to include Joint, Combined, and Multinational key environments, and provide individual sustainment training on Army C2IS using a variety of tools and Army fielded systems. These tools and systems enable MTCs to create Training Environments that replicate Operational Environments as accurately and realistically as possible to support demanding and realistic training for small units (Squad through Company), medium units (Battalion through Brigade), and large units (Echelons Above Brigade). Live, Virtual, Constructive, and Gaming (LVC-G) models and simulations create realistic and challenging training events that closely replicate conditions a unit would face on the battlefield.
You will provide support for individual through collective MC, WfF training, mission rehearsal, the Military Decision Making Process (MDMP), the Army Design Methodology (ADM), the Joint Operational Planning Process (JOPP), Games for Training (GFT), and constructive simulations exercises. Constructive simulation training exercises include planning, preparation, set-up, execution, and recovery. These training events and exercises may occur concurrently or separately. You will assist the Government in providing constructive simulation, GFT resources, and adaptive and responsive training for the individual through echelons above Brigade (EAB). Our team will be capable of combining events into a simultaneous synthetic environment using the simulations and C2IS fielded to JBSA MTC.
Specific duties may include, but are not limited to:
The NTSM shall serve as the overall communications architect for the JBSA with coordination responsibility with outside agencies and stakeholders.
The NTSM shall create and establish communications architecture, coordinate communications plans, configure communications equipment, and assist in installing equipment and circuitry in support of distributed exercises.
The NTSM shall coordinate all aspects of the communications architecture and exercise support plans with communications planners at other simulation facilities, Network Enterprise Center(s) (NEC), theater signal assets, and participating tactical units.
Manages distribution of data, voice, and VTC over both LAN and WAN in both classified and unclassified modes for simulations and stimulation networks.
Serves as the Technical Support Lead (TSL) and shall conduct overall management coordination for all technical, networking, simulation, exercise design, and administrative support.
The TSL assists the Government in the design, development, delivery, and maintenance of simulation systems and tools, and exercises and training events.
The TSL provides strategic solutions for standardizing technology, technical documentation, and technical support models across the JBSA and supported spokes.
The TSL attends training, seminars, conferences, exercise/experiment planning events, site surveys, and training events.
Requirements
Required Qualifications:
Possess a Bachelor's degree in Network Management or a related field; 10 years recent network engineering or similar experience may be substituted in lieu of a Bachelor's degree.
Five years' experience in Network architecture design and implementation.
Five years' experience troubleshooting and maintaining server platforms and network devices, to include firewall configuration.
Meet DoD 8570.01-M, DoD 8140.03 Baseline Computing Environment (CE) Certification Requirements at Information Assurance Management Level II (IAM II).
US Citizen
Experience leading teams responsible for Engineering, Operating, Protecting, Maintaining, and Defending (EOPM&D) Government IS and associated network enclaves.
Three years' experience on a senior Military Staff.
Desired Qualifications:
Bachelor's degree in Computer Science or Information Management.
Demonstrate understanding of technology integration and information flow including LAN/WAN, firewalls, security, encryption devices, and services.
Capable of quickly developing/attaining knowledge of specific product lines to assist the government with optimizing network enclaves to meet requirements for complex training environments.
Understand and assist the Government with the implementation of RMF through the Assessment and Authorization process, as well as the RMF Assess Only process as required to ensure the authorized use of software, networks, and systems in support of training.
Experience configuring and managing network and server devices.
Experience with Visio and creating detailed network diagrams.
Experience with eMass or other RMF databases.
Experience with filling encryption devices with COMSEC keys using Simple Key Loader (SKL) or COMSEC fill devices.
Experience leading teams responsible for Engineering, Operating, Protecting, Maintaining, and Defending (EOPM&D) Government IS and associated network enclaves
Understanding of the Risk Management Framework (RMF) Assess and Authorize process and associated Cybersecurity requirements.
Demonstrate understanding of installation, configuration, and troubleshooting Constructive Simulation hardware and software to stimulate C2IS.
Demonstrate understanding of technology integration and information flow including LAN/WAN, firewalls, security, storage, and backup methodologies.
Demonstrate strong understanding of Army modeling and simulation concepts and tools.
Demonstrate understanding of the principles, methods, and techniques used in database development, load strategy design and implementation, security, and change management.
Demonstrate familiarity with evolving technologies likely to be used in future simulation architectures.
Clearance: Requires a Secret Security clearance. Top Secret/SCI is preferred.
Location: JBSA, TX / San Antonio, TX
Travel: Some travel may be required
Senior Contract Support
Technical support engineer job in San Antonio, TX
Senior Contract Support (SCS): The SCS must possess all the demonstrated experience and knowledge requirements delineated in this section. Experience must reflect abilities to support all federal acquisitions regardless of acquisition type or dollar value. In respect to the minimum qualifications, one qualification may not be substituted for another. Each candidate must possess all minimum qualifications as verified by a signed and dated resume by the individual and a corporate executive. Resume must reflect abilities to support all aspects of acquisition to include experience with contracts greater than the SAT.
Experience: A minimum of five (5) recent years - within the last seven (7) years - relevant experience in conducting comprehensive and complex acquisition support services with an extensive knowledge of the FAR, Veterans Affairs Acquisition Regulation (VAAR), and all other applicable regulations and policies. Resume must reflect documented experience of pre- and post-award acquisition processes and activities along with related training and certifications.
Construction/Architect-Engineering (AE) Specialized Experience Requirements. Ability to apply the required knowledge of laws, regulations, and procedures to the act of properly issuing and administering a construction contract in accordance with Federal acquisition laws, regulations, and best business practices. Have knowledge of construction and AE contracting request and develop construction/AE solicitation packages in accordance with FAR, VAAR, and agency policies and procedures. Familiar with FAR Part(s) 14, 15, 36, and 43. Unless otherwise approved by the VA any SCS (who meets the 5 years' general experience requirement) who will be specializing in construction/AE requirements must also have the following experience:
3 years of experience in developing AE solicitations and administrating AE contracts and modifications; (2) 3 years of experience developing construction solicitations and administering construction contracts and modifications all within the guidelines set forth in paragraph 4.3.1.
Complex service contracts (such as Health Care Contracts) experience requirements. Have in-depth knowledge of FAR 13/15. Familiarity with medical language. Any SCS (who meets the 5 years' general experience requirement) who will be specializing in Complex service contracts must also have the following experience: 5 years of experience developing complex service solicitations and administering complex service contracts and modifications all within the guidelines set forth in paragraph 4.3.1
Leasing and Specialized experience requirements:
Be familiar with Real Property Leasing, utilities contracts, sharing of space and other non-medical agreements (selling/sharing agreements, revokable licenses, interagency agreements), and hotel services for Veterans using procedures outlined in the FAR, VAAR, General Services Acquisition Manual (GSAM), General Services Acquisition Regulation (GSAR), public laws, and agency policy. Unless otherwise approved by the VA any SCS (who meets the 5 years' general experience requirement) who will be specializing in Leasing and Specialized Contracts must also have the following experience:
2 years of experience developing real property/lease related solicitations, contracts and modifications all within the guidelines set forth in paragraph 4.3.1.
Education: Bachelor's degree with a major in any field; or at least twenty-four (24) semester hours in any combination of the following fields: accounting, business, finance, law, contracts, purchasing, economics, industrial management, marketing, quantitative methods, and organization and management. A Federal Acquisition Certification in Contracting (FAC-C Level I, II, or III), FAC-C (Professional), or DAWIA Level III in Contacting certification or courses leading to certification, or demonstration of the completion of commercial courses equivalent to certification.
Additional Knowledge and Skills: In addition to the experience and educational requirements described in sections 4.3.1. and 4.3.2., the SCS shall possess the following knowledge and skills an MCS as described in section 4.2.3. as well as the following knowledge and skills:
Ability to provide clear leadership, technical direction, and guidance to all lower-level acquisition personnel.
Possess excellent time management and writing skills.
Ability to collaborate with customers and stakeholders on performance requirements among multiple sites and service lines to obtain agreement, standardize enterprise equipment, supply and/or service requirements in support of strategic acquisition plans.
Ability to refine and improve source selection evaluation criteria.
Ability to make suggestions by analyzing difficult contracting issues and identifying alternative courses of action to satisfy specialized requirements and solve a variety of contracting problems.
Ability to conducting gap analyses and understanding of cost elements which go into the production, management or delivery of a healthcare resource service or product.
Ability to provide advisory support and prepare procurement packages for review in accordance with customer requirements and in compliance with VA policy and procedures, to include federal and state laws and regulations
Multimedia Technical Support Specialist
Technical support engineer job in San Antonio, TX
Thomas J. Henry Law, one of the largest personal injury law firms in Texas, is seeking a full-time Multimedia Technical Support Specialist to work in our San Antonio Office.
The Multimedia Technical Support Specialist will be responsible for providing audio and video support for meetings and trainings, aiding management and the litigation department in the creation of and editing of various forms of audio and video training materials.
Multimedia Technical Support Specialist Responsibilities
Set up and test computer/AV equipment and presentation software
Configure, manage, maintain and support all audio and video equipment
Record, convert and edit videos, create video clips with captions
Convert videos, images and documents to meet requested formats
Provide knowledgeable consultation regarding the best and appropriate equipment and programs necessary to achieve the firm's audio/video goals
Test and provide recommendations regarding trial presentation software, AV equipment in connection with firm-related projects and events
Stay abreast of new developments in litigation and AV software/hardware through literature, user groups and seminars
Work with other IT staff to resolve issues and share knowledge
Assist with other projects and tasks as assigned
Multimedia Technical Support Specialist Requirements
Technical or Associate's degree in computer science, audio visual or related program preferred
3-4 years' work experience in multimedia; within a legal environment, a plus
Proficient with presentation software
Knowledge of audio visual/computer equipment (including projectors, screens, laptops, video conferencing and sound systems)
Must have advance knowledge of Adobe Creative Suite (Photoshop) and MS Office Suite (Word, Excel, PowerPoint, Outlook)
Familiarity with video editing software and applications
Advance knowledge of virtual teleconferencing platforms (i.e. Zoom, WebEx, Microsoft Teams, Skype)
Knowledge of trial presentation software (i.e. Trial Director and OnCue)
Familiarity with multimedia (audio/video) software/formats
Advance knowledge of multimedia design (digital, print and video)
Strong technical and computer skills
Demonstrated experience with troubleshooting hardware and software problems
Must be able to work independently in a fast-paced work environment
Ability to quickly adapt and provide innovative solutions
Ability to organize, coordinate, prioritize assignments and anticipate resource needs
Ability to work under pressure while handling multiple assignments
Multimedia Technical Support Specialist Benefits include:
Medical - 80% employer contribution
Dental, Vision, Life & other supplemental insurance
401K with Employer Matching (up to 4%)
Employee Recognition Programs
Complimentary gym membership
Company events - to include giving back to the community!
Why Work Here?
This is the firm that will take your career to the next level. We focus on obtaining RESULTS for our clients!
Our law firm has been named a “Best Place to Work” in the country by Glassdoor two years in a row!
We consistently outperform our peers in categories such as:
Career Opportunities
Compensation and Benefits
Culture and Values
Senior Leadership
Diversity
If you are looking for the opportunity to make the most of your experience, talents and work ethic, we may be the place for you!
Auto-ApplyTechnical Support Specialist
Technical support engineer job in San Antonio, TX
LK Jordan is currently seeking a Technical Support Specialist, who will be the main point of contact to support staff and student technology, including maintaining and managing various applications, configurations for the office and assigned campuses, and executing special projects as assigned. Schedule is Monday- Friday from 7:30am- 4:30pm. Pay rate is $25 hourly!
Essential Functions:
Troubleshoots and resolves escalated helpdesk tickets.
Provide support and oversight to the Desktop Analyst (if applicable).
Builds and maintains computer images for staff and students.
Configures new SSO deployments.
Manages iPad configurations.
Troubleshoots network connectivity issues, including but not limited to firewalls, switches, access points.
Technical support for Multi-function Printers.
Install/replace/repair security cameras.
Schedule warranty and vendor repairs for various equipment.
Understand HVAC controls and scheduling.
Diagnose and resolve non-recurring issues with application software and operating system; determine the root cause
Create and document alternative methods of completing tasks while correcting system inconsistencies to improve the department's functionality.
Ensure computers interconnect seamlessly with the network, including validating file, email, application, and administrative servers.
Knowledge of scripting methodology to install desktop applications and environment settings.
Install and terminate Ethernet cabling under industry standards.
Build/configure/maintain equipment check-out procedures and manage asset tracking software for the schools 1:1 initiative.
Requirements:
High school diploma (or recognized equivalent) required
Minimum five (5) years' experience diagnosing software, hardware, and network problems required
Experience in an educational environment preferred
Experience in Mobile Device Management (MDM) required
Microsoft Certification, CompTIA A+, Network and/or ITIL v4 preferred
Must have satisfactory outcome of fingerprinting check prior to starting employment. Non-refundable fee paid by employee.
To apply, please submit a current resume to **************************
LK Jordan & Associates is an equal opportunity employer. #LKJSATX
Easy ApplySolutions Engineer Staff - Bank
Technical support engineer job in San Antonio, TX
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
We are seeking a dedicated Solutions Engineer Staff - Bank.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX or Plano, TX. Relocation assistance is not available for this position.
What you'll do:
As a Solutions Engineer Staff - Bank, you will design and support the development of bank technology solutions to ensure that solutions meet business needs and align with architectural standards. Utilizes technical leadership and deep understanding of business goals, business processes and solutions architecture to align technology to USAA's mission, brand pillars and strategic priorities.
Lead evaluation, design, and analysis of secure large-scale bank solutions.
Translate business and technical requirements into an architectural blueprint to achieve business objectives.
Manage all aspects of delivery of solution design, including capturing of security requirements, identifying risks & opportunities, and alignment to USAA's technology strategy, Enterprise Architecture standards and Enterprise policies.
Maintain blueprints, portfolio level designs, and reference architectures of relevant products.
Maintain thought leadership role in relevant technology, remaining up to date on various architecture patterns, software development methodologies and industry partners.
Collaborate with enterprise architecture, information security, applications and infrastructure teams to produce optimal designs.
Provide expert level guidance on design decisions, standards, operational practices and technology trends in your domain of expertise.
Communicate problems, risks, and challenges to drive discussions across key stakeholders -engineering, operations, developers, and senior leadership.
Provides consultation and influences the practice of architecture for consistent Enterprise architectural approaches while collaborating alongside senior leadership, engineers, and technologists.
Establishes and communicates strategies to senior leadership, industry partners and business stakeholders, leveraging technical and business expertise to influence, guide, and craft business strategy and decision-making at the highest interpersonal levels.
Provides technical mentorship and expertise to drive integration of new technologies and applications into the existing IT infrastructure ensuring they are scalable, secure, and adaptable in the technology focus areas.
Ensures the quality and performance of specialized technology focus area through reviews, audits, and continuous improvements.
Responsible for designing the platforms and ecosystems that drive the use of the IT architecture in the specialized technology focus area. Matures USAA's technical brand and industry position in technology by contributing to external technical communities where the specialized technology focus area is relevant.
Stays current with emerging technology trends and identifying opportunities to leverage enhanced technologies, tools and solutions for the organization in the specialized technology focus areas.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor's degree in Information Technology, Computer Science, Business Administration, Information Systems/Management, or related field; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
10+ years of software development experience demonstrating depth of technical understanding within multiple discipline(s)/technology(s), including banking software solutions to include 3 years demonstrated leadership driving enterprise technology projects or initiatives.
8+ years of experience delivering technology solutions in all phases of the software systems and application development lifecycle.
5+ years of progressive related architecture design and implementation experience within a large-scale technology environment.
Deep understanding of IT architecture, best practices, and methodologies in specialized technology focus areas.
Extensive knowledge of IT related risk management framework and policies.
Ability to effectively drive innovation to deliver high-quality, scalable, and robust IT Architecture products that are directly linked to enterprise goals and strategies.
Exceptional communication skills, including executive level communications and experience creating proposals, design summaries and presentations.
Comprehensive knowledge of both current and emerging technologies that affect business.
Knowledge of federal laws, rules, regulations, and applicable guidance to area supported for example: OCC Heightened Standards, BSA/AML, REG E, UDAAP/UDAP, TILA/REG Z, SCRA, FCRA, MLA.
What sets you apart:
Cloud Computing: Proficiency with major cloud platforms such as Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP).
Software Development: Strong knowledge of software development lifecycles, common programming languages (e.g.,Java Python), and design patterns.
System Design: Expertise in designing scalable and secure systems, including experience with microservices, distributed systems, and enterprise architecture.
IT Infrastructure: A solid understanding of networking, databases (SQL and NoSQL), operating systems, and virtualization technologies.
Security: Knowledge of cybersecurity principles and how to build secure, compliant systems.
DevOps: Familiarity with DevOps principles like continuous integration and continuous delivery.
Communication: The ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders
Business Acumen: The ability to understand business strategy and translate business problems into technical solutions.
Problem-Solving: Ability to analyze complex problems, identify root causes, and design effective, cost-efficient solutions.
Architecture Frameworks: Familiarity with enterprise architecture frameworks, such as TOGAF or Zachman.
Deployment Models: Understanding of different deployment models, including on-premise, hybrid, and cloud.
Technical Documentation: Skills in creating architecture diagrams and documenting design decisions are essential
Compensation range: The salary range for this position is: $143,320-$273,930.
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Information Technology Professional
Technical support engineer job in San Antonio, TX
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
Secret Server Administrator - Active TS/SCI with CI Poly
Technical support engineer job in San Antonio, TX
Job Description
The Secret Server Administrator will perform a variety of functions supporting multiple Secret Server Deployments. Responsibilities include: tools deployment and configuration; supporting day-to-day operations; system health and status checks, identifying capacity, performance, reliability issues, and escalation for resolution; applying patches and configuration changes according to provided direction.
Requirements
Must have experience with Delinea Secret Server administration [ formerly Thycotic]
Must possess an Active TS/SCI Clearance; willingness to obtain a CI Poly
Must meet the DoD 8570 compliance with Information Assurance Technical (IAT) Level II certification.
Bachelor's degree in a technical discipline from an accredited college or university is required. Four (4) years of additional SA experience may be substituted for a bachelor's degree.
10+ years of experience as a SA in programs and contracts of similar scope, type, and complexity is required.
Windows Server Administration and experience with Windows Active Directory.
Benefits
Essential Network Security (ENS) Solutions, LLC
is a service-disabled veteran owned, highly regarded IT consulting and management firm. ENS consults for the Department of Defense (DoD) and Intelligence Community (IC) providing innovative solutions in the core competency area of Identity, Credential and Access Management (ICAM), Software Development, Cyber and Network Security, System Engineering, Program/Project Management, IT support, Solutions, and Services that yield enduring results. Our strong technical and management experts have been able to maintain a standard of excellence in their relationships while delivering innovative, scalable and collaborative infrastructure to our clients.
Why ENS?
Free Platinum-Level Medical/Dental/Vision coverage, 100% paid for by ENS
401k Contribution from Day 1
PTO + 11 Paid Federal Holidays
Long & Short Term Disability Insurance
Group Term Life Insurance
Tuition, Certification & Professional Development Assistance
Workers' Compensation
Relocation Assistance
IT Help Desk Support - Level II
Technical support engineer job in New Braunfels, TX
Job DescriptionSummary Our client is a leading IT Solutions Company in the outskirts of San Antonio, TX (New Braunfels or San Marcos, TX) and they are in need of a Help Desk Support Level II. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties.
Duties & Responsibilities
Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues.
Provisioning and system setup for new hires.
Prioritize incidents and service requests according to defined processes to meet defined SLAs.
Use remote tools and diagnostic utilities to aid in resolving support requests.
Server administration via Active Directory, File & Print services, DNS, DHCP.
Install antivirus software and ensure virus definitions are up to date.
Server administration via Active Directory, File & Print services, DNS, DHCP.
Network firewall and switch administration and maintenance.
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions
Manage Microsoft Exchange Server
Telephone solutions
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
Qualifications & Requirements
Having worked in an MSP environment is a MUST!
Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
2-3 years of experience in a client-facing environment such as sales engineering
Experience with RMM (remote monitoring and management) tool a plus, such as Connectwise or Kaseya.
Having working knowledge of a PSA tool, such as Autotask is a plus.
Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
Possesses strong organizational and time-management skills
Experience writing proposals for and implementation of technical solutions to fulfill business needs
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Sales training experience is a plus
Ideal Qualifications (not required)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
IT Help Desk Support - Level II
Technical support engineer job in New Braunfels, TX
Job DescriptionSummary Our client is a leading IT Solutions Company in the outskirts of San Antonio, TX(New Braunfels or San Marcos, TX)and they are in need of aHelp Desk Support Level II. An IT Technicians role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties.
Duties & Responsibilities
Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues.
Provisioning and system setup for new hires.
Prioritize incidents and service requests according to defined processes to meet defined SLAs.
Use remote tools and diagnostic utilities to aid in resolving support requests.
Server administration via Active Directory, File & Print services, DNS, DHCP.
Install antivirus software and ensure virus definitions are up to date.
Server administration via Active Directory, File & Print services, DNS, DHCP.
Network firewall and switch administration and maintenance.
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions
Manage Microsoft Exchange Server
Telephone solutions
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
Qualifications & Requirements
Having worked in an MSP environment is a MUST!
Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
2-3 years of experience in a client-facing environment such as sales engineering
Experience with RMM (remote monitoring and management) tool a plus, such as Connectwise or Kaseya.
Having working knowledge of a PSA tool, such as Autotask is a plus.
Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
Possesses strong organizational and time-management skills
Experience writing proposals for and implementation of technical solutions to fulfill business needs
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Sales training experience is a plus
Ideal Qualifications (not required)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: New Braunfels, TX
Technical Support Engineer - 3rd Shift
Technical support engineer job in Bulverde, TX
Futurex is seeking talented individuals with a passion for technology and an interest in business to join our team as a Technical Support Engineer for our 3rd shift from 12:00 am - 8:00 am (CT). This position is hybrid (on-site and remote) at Futurex's Engineering Campus in Bulverde, 15 miles north of San Antonio, Texas.
This position involves individuals in both the business development and IT support for Futurex's advanced line of cryptographic security solutions. Initially, individuals in this position work to develop a deep knowledge of Futurex technology and industry standards by participating in our software quality assurance process. This progresses into customer support and sales with Tier-1 organizations worldwide.
RESPONSIBILITIES INCLUDE:
Provide ongoing technical support and guidance to Futurex's global customer base from 12:00 am - 8:00 am CT
Test and troubleshoot new and existing hardware, software, and firmware developed for the data security and encryption industry
Apply business knowledge and technical ability to create state-of-the-art solutions to help enterprises secure their sensitive data
Train customers on the Futurex product line and data security best practices
Help develop customer IT environments and provide project management services for custom initiatives
Write and maintain technical documentation released to the public
Understand industry-specific APIs and protocols used when interfacing with external systems
Requirements
REQUIREMENTS
3-5 years experience in a related IT field
Bachelor's degree in cybersecurity, or a technical and/or business related major
Broad information technology background
Strong communication skills
Strong problem-solving skills
Flexibility to assist in several different departments of the company
STRONGLY PREFERRED
Familiarity with enterprise data encryption technology, including hardware security modules (HSM); enterprise key, certificate, and PKI management solutions; and/or tokenization for PCI DSS compliance
Experience with TCP/IP networking
Experience with multiple architectures and platforms
Experience with OpenSSL, Linux, scripting (Python, Perl, Bash)
Experience with technical support, sales, or quality assurance
Benefits
Competitive compensation and opportunities for advancement
Opportunity to travel to worldwide destinations
Health, dental, vision, life, and short/long-term disability insurance
Paid vacation, holidays, and sick leave
Complimentary gym membership on Bulverde campus
Retirement plan with employer contribution match
Scenic corporate campus with amenities including a tennis court, jogging trail, and putting green
Welcoming, family-style corporate culture uniquely suited to fast-paced, entrepreneurial, and motivated individuals
Auto-ApplySupport Technician - Mid-shift - San Antonio, TX
Technical support engineer job in San Antonio, TX
ATTENTION MILITARY AFFILIATED JOB SEEKERS
- Our organization works with partner companies to source qualified talent for their open roles. The following position is available to
Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers
. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
Intertek, a leading provider of quality and safety solutions to many of the world's top-recognized brands and companies, is actively seeking a Support Technician on 2nd shift for the Chem Lab in San Antonio, TX that wants to build something great with an incredible group of people. By joining Intertek, your contributions will be valued as we continue to help the world Build Back Ever Better.
Intertek's Transportation Technologies team offers Total Quality Assurance expertise, delivered consistently with precision, pace and passion, enables our customers to power ahead safely. Our automotive, battery and energy storage, and related transportation industry testing and certification expertise is recognized by leading manufacturers worldwide for evaluating how their products and services meet and exceed quality, safety, sustainability and performance standards.
What are we looking for?
This Support Technician position is responsible for assisting production staff with completion of assigned tasks. Tasks are related to the performance of chemical and physical analysis on petroleum products and may include specific assignments related to sample handling and preparation, inventory, filling and disposing of solvents, assisting with looking for client samples and general housekeeping.
SCHEDULE: Monday-Friday 10am-6:30pm
Salary & Benefits Information
The base wage for this position is $13.40. Individual compensation packages are based on a variety of factors unique to each candidate including skill set, experience, qualifications, and other job-related reasons.
In addition to competitive compensation packages, when working with Intertek you can expect benefits including medical, dental, vision, life, disability, 401(k) with company match, generous vacation / sick time (PTO), tuition reimbursement and more.
What you'll do:
Performs those functions necessary for the performance of testing such as sample collection and preparation, cleaning of glassware and test equipment, refilling the solvents and solutions, preparation of reagents and materials.
Responsible for maintaining sample system, including stand sample release, sample organization, and sample storage and disposal functions.
Fills work orders for internal customers
Responsible for daily disposal of hazardous waste and for daily refilling of solvents used for testing
Responsible for Chemistry Lab general supply inventory.
Responsible for cleanliness and orderliness of sample storage, hazardous materials storage, personal work area and the common-use areas of the lab.
To carry out the above responsibilities, and all others which may be assigned, in a manner demonstrating support for and adherence to the Company's Safety Policy and Procedures, Quality Policy and Procedures, Ethics Policy, Environmental Management System, Vision and Strategy, and to exercise good judgment, common sense, and diplomacy in so doing
This position outline is a general guideline and does not represent all encompassing details. The position assumes that the incumbent has both the mental and physical requirements to carry out the above defined duties.
Minimum Requirements & Qualifications:
High school education or equivalent.
Must complete Hazardous Communication within 30 days of working in the lab.
Must complete Hazardous Waste handling training prior to disposing of hazardous waste (employer to provide)
Must possess excellent communication skills, legible handwriting and good observation skills (employer to provide)
Must be a team player with a “can do” attitude.
Must demonstrate initiative and ask questions to clarify instruction, as needed.
Microsoft Office experience, including Word, Excel and Outlook.
Ability to work overtime as business needs dictate, including afterhours operational assistance.
Ability to lift/carry up to 49 pounds.
Ability to stand for prolonged periods of time.
Exposure to various chemicals requiring special handling precautions and the use of safety equipment, including the use of respirator equipment.
tech support
Technical support engineer job in San Antonio, TX
No previous Customer Service experience required. Must type 35 words per minute Great communication skills Flexible to work between the hours of 8am and 9pm
pay is $10 per hour with opportunity to make $12\- $13 after probationary period. "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"646821365","FontFamily":"Verdana, Geneva, sans\-serif","job OtherDetails":[{"field Label":"Assigned Recruiter(s)","uitype":80,"value":"Silvia Duran"},{"field Label":"Job Opening Status","uitype":2,"value":"In\-progress"},{"field Label":"Work Experience","uitype":2,"value":"Fresher"},{"field Label":"Salary","uitype":1,"value":"10.00"},{"field Label":"City","uitype":1,"value":"San Antonio"},{"field Label":"State\/Province","uitype":1,"value":"Texas"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"78229"}],"header Name":"tech support","widget Id":"399630000000072311","is JobBoard":"false","user Id":"399630000000152003","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":false,"job Id":"399630000000281003","FontSize":"12","location":"San Antonio","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do"}
Support Technician
Technical support engineer job in San Antonio, TX
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times.
NITTY GRITTY DETAILS:
Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway.
Assists Guests by repairing and maintaining amusements equipment in a timely manner.
Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas.
Assists the Guest with all requests and answers questions as needed and makes recommendations.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Responsible for stocking, displaying, and securing merchandise in all storage areas.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists in daily maintenance and organization of tech room and storage areas.
Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management.
Assists with general store maintenance as directed by management.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be friendly and able to smile a lot while working days, nights and/or weekends as required.
Technical and/or electrical skills preferred, but not required.
Must demonstrate ability to clearly communicate with Guests and other Team Members.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work off an extension ladder.
Work in noisy, fast paced environment with distracting conditions.
Move about facility and stand for long periods of time.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $7.25 - $12.25 per hour
Salary Range:
7.25
-
12.25
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyIT Administrator
Technical support engineer job in San Antonio, TX
Full-time Description
Who are we?
At OKIN Process, a BPO provider, we take great pride in enhancing our clients' operations. As part of our team, you can look forward to a lively and dynamic atmosphere that prioritizes a people-first philosophy. We offer professional outsourcing solutions that help our clients focus on what distinguishes them in the market by supplying a wide array of front and back-office expertise and resources. We are the trusted partner for our clients in optimizing their business processes.
Job Description:
Job Type: Salary
Pay: $50,000 - $55,000 annually
Schedule: Day shift (subject to change based on business needs)
Work Location: Hybrid
Summary:
As OKIN's IT Administrator, you will be responsible for installing, configuring, and maintaining various infrastructure hardware and software. This role requires a deep understanding of Windows Server operating systems, network administration, cloud technologies and virtualization technologies, as well as leadership and project management skills to ensure the stability and performance of our infrastructure. You will work closely with department heads and IT staff to create and implement computer networks and policies. A successful candidate will have the ability to work both individually and as part of a team while designing, implementing, and managing our communications, ensuring its robustness, scalability, and security.
Requirements
Duties Include:
Oversee the installation, configuration, and maintenance of Windows servers, ensuring optimal performance and reliability.
Responsible for configuration, installation, testing, and maintenance of LANs/WANs using switching, routing and monitoring technologies.
Creating user accounts, carrying out backup and recovery functions, and monitoring the performance of servers
Managing Office 365 environment
Monitoring, reviewing and analyzing IT Helpdesk tickets and recurring issues/requests
Proactively make recommendations for prevention and resolution.
Stay current with emerging technologies and understanding of security and networking best practices to offer the best solutions and protection to company systems
Maintain comprehensive documentation of infrastructure design, configuration, processes, and procedures.
Lead infrastructure projects from inception to completion, ensuring they are delivered on time and within budget
Manage the daily, weekly and monthly system administration tasks on all network hardware and provide monthly performance reports to the IT Ops manager on systems and application performance
Produce and maintain appropriate documentation to the defined team standards, ensuring that new procedures are documented in an efficient and timely manner, and that suitable version control is employed.
Coordinate and oversee user accounts creation, monitoring and maintenance, access levels and permissions, and implementation of systems resource use policies in accordance with security policies, procedures and delegations.
Ensure that the organization's information security policy is adhered to and be responsible for reporting and documenting any security breaches.
Provide first and second line support to End User Support team staff, customers, partners and Senior leadership to solve complex technical issues that are unable to be addressed by other members of the team.
Comprehensive understanding of network and cyber security including configuring, maintaining and onboarding users to VPNs.
Coordinate and implement backup and disaster recovery solutions, respond to service interruptions, and other critical situations to re-establish system functionality. Contribute to business continuity and disaster recovery plans.
Qualifications:
Bachelor's degree in computer engineering, Computer Science, Information Systems, or related technical field preferred
3+ years of server maintenance and/or network systems experience
Understanding of complex network technologies, protocols and services including firewall management (e.g., VLAN, Load balancing, TCP/IP, DNS). FortiGate expertise a plus.
Strong experience in scripting and automation (PowerShell)
Good knowledge of internet security and data privacy principles
Strong knowledge of virtualization technologies, such as VMware and/or Hyper-V.
Excellent verbal and written communication skills. Ability to convey complex technical concepts to non-technical stakeholders.
Experience with cloud platforms, particularly Microsoft Azure.
Strong knowledge of Active Directory and group policy creation
Experience managing large-scale infrastructure projects. Familiarity with project management methodologies and tools.
Strong background in information security controls, best practices and regulatory obligations (SOC, PCI, NIST).
Certifications (Preferred):
Network+, CCNA, Security+, AZ-104, MS-102 or other relevant industry accreditations.
Benefits:
401(k) matching (4%)
On-Demand Pay
Medical Insurance
Dental Insurance
Vision Insurance
Disability Insurance
Life Insurance
Voluntary Benefits
Employee Assistance Program
Employee Discount Schedule
Flexible Spending Account
Life Insurance
Paid Time Off
Paid Training
This is a fantastic opportunity to join our company at a time of exciting growth and change. As member of our developing team, you'll be instrumental in achieving our next period of expansion. If you possess determination, motivation, and a strong desire to succeed, your achievements at OKIN Process will know no limits! Eager to know more? Become a part of our team!
Salary Description $50,000-$55,000
Systems Engineer III
Technical support engineer job in San Antonio, TX
Applied Research Solutions is seeking a full-time Systems Engineer III located at Lackland AFB, Texas. **Why Work with us ?** Applied Research Solutions (ARS) is respected as a world-class provider of technically integrated solutions as we deliver premier talent and technology across our focused markets for unparalleled, continuous mission support. Awarded a Best Places to Work nominee since 2020, ARS recognizes that without our career- driven, loyal professionals, we would not be able to deliver state-of-the-art results for our mission partners. We firmly believe that prioritizing our employees is of the upmost importance. We provide a culture where our employees are challenged to meet their career goals and aspirations, while still obtaining a work/life balance. ARS employees are motivated through our industry competitive benefits package, our awards and recognition program, and personalized attention from ARS Senior Managers.
**Responsibilities include:**
+ Provides the Air Force Programs with engineering and acquisition support; vocalize and apply technical expertise on the systems engineering policies and processes.
+ Apply engineering expertise to systems and subsystems including configuration management, data management, security and other technical integration functions.
+ Manages complex system interfaces, identify and document interfaces, and assure the effective integration of multiple subsystems.
+ Ensure system requirements meet user requirements; utilize user requirements to design, develop, fabricate, test, and evaluate system concepts, perform assessments, and review the system design.
+ Perform and/or support capability analyses and COTS/GOTS evaluation, select components, and develop system interfaces to ensure compliance with DoD and commercially accepted standards and requirements.
+ Constructs models and simulations of systems to demonstrate the ability to meet user requirements.
+ Conducts engineering performance, cost-effectiveness, reliability, technical and schedule risk assessment, and scheduling trade-off studies and document this information in a technical report as directed by the task order.
+ Provide aid or guidance as necessary in the accomplishment of other engineering tasks.
+ Other duties as assigned
**Qualifications/ Technical Experience Requirements:**
Minimum Qualifications:
+ Must be a US Citizen
+ Active Secret clearance is required;
+ Bachelor's Degree in Computer Engineering, Electrical Engineering or related field, or equivalent experience
+ Minimum 4 years of experience in an engineering role with 2 years in a DoD Environment
+ Knowledge of Cyber Situational Awareness, to include Security Information and Event Management (SIEM: Atc, Splunk, Elastic Stack, etc.) and/or other cyber tools
+ Understand risks with the probabilities/consequences and creating risk matrices.
**Preferred Qualifications:**
+ Active TS/SCI clearance is preferred;
+ Master's Degree in Computer Engineering, Electrical Engineering or related field, or equivalent experience
+ 3+ years of interdisciplinary engineering experience and exposure to procurement activities
All positions at Applied Research Solutions are subject to background investigations. Employment is contingent upon successful completion of a background investigation including criminal history and identity check.
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities.
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-300.5(a). This regulation prohibits discrimination against qualified protected veterans, and requires affirmative action by covered contractors and subcontractors to employ and advance in employment qualified protected veterans.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
OAG - Child Support | Child Support Technician II | 26-0139
Technical support engineer job in San Marcos, TX
OAG - Child Support | Child Support Technician II | 26-0139 (00054457) Organization: OFFICE OF THE ATTORNEY GENERAL Primary Location: Texas-San Marcos Work Locations: CS CIS San Marcos 250 S. Foxtail Run San Marcos 78666-5020 Job: Healthcare Support Employee Status: Regular Schedule: Full-time Standard Hours Per Week: 40.
00 State Job Code: 5552 Salary Admin Plan: A Grade: 14 Salary (Pay Basis): 3,550.
00 - 3,763.
00 (Monthly) Number of Openings: 1 Overtime Status: Non-exempt Job Posting: Nov 21, 2025, 5:05:41 PM Closing Date: Ongoing Description Are you interested in mission-driven work? Do you enjoy helping others? Join the Office of the Attorney General's (OAG) Child Support Division (CSD) in our mission to encourage responsible parenting by promoting the involvement of both parents in their children's lives and ensuring that children in Texas receive the support they need and deserve.
Child Support Technicians (CSTs) perform case initiation, docket coordination, legal support, or other Child Support Program technical support and assistance work.
CSTs may assist in training others and provide a high level of customer service at all times.
CSTs gain valuable legal support experience and are part of a collegial team dedicated to supporting Texas children and families.
Employees of the OAG experience the challenge and honor of public service while enjoying a healthy work-life balance; developing hands-on experience; and engaging camaraderie with their colleagues across the state.
The OAG is a dynamic state agency with over 4,000 employees throughout the State of Texas.
OAG employees enjoy excellent benefits (************
texas.
gov/Benefits-at-a-Glance) along with tremendous opportunities to do important work at a large state agency making a positive difference in the lives of Texans.
Opens cases on the Children Are My Priority system (ChAMP); checks for duplicate cases, assesses cases to determine case type, validity and completeness of information; requests missing information or documents; forwards cases to the appropriate Child Support Officer (CSO) Prepares cases for court, which may include filing pleadings, setting cases on docket, monitoring service, and attending court as needed.
Coordinates, schedules, and monitors paternity tests; processes and distributes test results May serve as a Notary PublicEnters, retrieves, and updates child support case information on the ChAMP system Monitors the ChAMP system and other computer databases to identify new or updated locate information Verifies locate and employment information using all available sources Performs money-handling duties to process child support payments Prepares routine or periodic reports Researches court orders Responds to routine telephone inquiries concerning child support cases Opens, sorts, and distributes incoming mail and documents Assists with conducting seminars and interviewing custodial parents to gather additional information about absent parents Assists in training staff Scan and index documents Review and maintain child support virtual files for accuracy in the Enterprise Content management (ECM) repository Performs related work as assigned Maintains relevant knowledge necessary to perform essential job functions Attends work regularly in compliance with agreed-upon work schedule Ensures security and confidentiality of sensitive and/or protected information Complies with all agency policies and procedures, including those pertaining to ethics and integrity Qualifications Education: Graduation from high school or equivalent Education: Completion of two years (sixty credit hours) from an accredited college or university; experience in the following (or closely related) fields may be substituted for the required education on a year-for-year basis: Child Support Program, complex clerical, customer service, secretarial.
Experience: Two (2) years of full-time experience working in the following (or closely related) fields: Child Support Program, complex clerical, customer service, secretarial.
Skill in using a computer for word processing and data entry/retrieval Skill in handling multiple tasks, prioritizing, and meeting deadlines Skill in effective oral and written communication Skill in exercising sound judgment and effective decision making Ability to receive and respond positively to constructive feedback Ability to work cooperatively with others in a professional office environment Ability to provide excellent customer service Ability to work in person at assigned OAG work location, perform all assigned tasks at designated OAG work space within OAG work location, and perform in-person work with coworkers (e.
g.
, collaborating, training, mentoring) for the entirety of every work week (unless on approved leave) Ability to arrange for personal transportation for business-related travel Ability to work more than 40 hours as needed and in compliance with the FLSAAbility to lift and relocate 30 lbs.
Ability to travel (including overnight travel) up to 5% Typing at 35 words per minute (typing test is required at time of interview) PREFERRED QUALIFICATIONSSkills: Proper use of punctuation, sentence structure, grammar, and spelling Other Language: Ability to proficiently read, write, and speak SpanishTo apply for a job with the OAG, electronic applications can be submitted through CAPPS Recruit.
A State of Texas application must be completed to be considered, and paper applications are not accepted.
Your application for this position may subject you to a criminal background check pursuant to the Texas Government Code.
Military Crosswalk information can be accessed at ***********
sao.
texas.
gov/Compensation/MilitaryCrosswalk/MOSC_SocialServices.
pdf THE OAG IS AN EQUAL OPPORTUNITY EMPLOYER
Auto-ApplyOAG - Child Support | Child Support Technician II | 26-0139
Technical support engineer job in San Marcos, TX
OAG - Child Support | Child Support Technician II | 26-0139 (00054457) Organization: OFFICE OF THE ATTORNEY GENERAL Primary Location: Texas-San Marcos Work Locations: CS CIS San Marcos 250 S. Foxtail Run San Marcos 78666-5020 Job: Healthcare Support Employee Status: Regular Schedule: Full-time Standard Hours Per Week: 40.
00 State Job Code: 5552 Salary Admin Plan: A Grade: 14 Salary (Pay Basis): 3,550.
00 - 3,763.
00 (Monthly) Number of Openings: 1 Overtime Status: Non-exempt Job Posting: Nov 21, 2025, 11:05:41 PM Closing Date: Ongoing Description Are you interested in mission-driven work? Do you enjoy helping others? Join the Office of the Attorney General's (OAG) Child Support Division (CSD) in our mission to encourage responsible parenting by promoting the involvement of both parents in their children's lives and ensuring that children in Texas receive the support they need and deserve.
Child Support Technicians (CSTs) perform case initiation, docket coordination, legal support, or other Child Support Program technical support and assistance work.
CSTs may assist in training others and provide a high level of customer service at all times.
CSTs gain valuable legal support experience and are part of a collegial team dedicated to supporting Texas children and families.
Employees of the OAG experience the challenge and honor of public service while enjoying a healthy work-life balance; developing hands-on experience; and engaging camaraderie with their colleagues across the state.
The OAG is a dynamic state agency with over 4,000 employees throughout the State of Texas.
OAG employees enjoy excellent benefits (************
texas.
gov/Benefits-at-a-Glance) along with tremendous opportunities to do important work at a large state agency making a positive difference in the lives of Texans.
Opens cases on the Children Are My Priority system (ChAMP); checks for duplicate cases, assesses cases to determine case type, validity and completeness of information; requests missing information or documents; forwards cases to the appropriate Child Support Officer (CSO) Prepares cases for court, which may include filing pleadings, setting cases on docket, monitoring service, and attending court as needed.
Coordinates, schedules, and monitors paternity tests; processes and distributes test results May serve as a Notary PublicEnters, retrieves, and updates child support case information on the ChAMP system Monitors the ChAMP system and other computer databases to identify new or updated locate information Verifies locate and employment information using all available sources Performs money-handling duties to process child support payments Prepares routine or periodic reports Researches court orders Responds to routine telephone inquiries concerning child support cases Opens, sorts, and distributes incoming mail and documents Assists with conducting seminars and interviewing custodial parents to gather additional information about absent parents Assists in training staff Scan and index documents Review and maintain child support virtual files for accuracy in the Enterprise Content management (ECM) repository Performs related work as assigned Maintains relevant knowledge necessary to perform essential job functions Attends work regularly in compliance with agreed-upon work schedule Ensures security and confidentiality of sensitive and/or protected information Complies with all agency policies and procedures, including those pertaining to ethics and integrity Qualifications Education: Graduation from high school or equivalent Education: Completion of two years (sixty credit hours) from an accredited college or university; experience in the following (or closely related) fields may be substituted for the required education on a year-for-year basis: Child Support Program, complex clerical, customer service, secretarial.
Experience: Two (2) years of full-time experience working in the following (or closely related) fields: Child Support Program, complex clerical, customer service, secretarial.
Skill in using a computer for word processing and data entry/retrieval Skill in handling multiple tasks, prioritizing, and meeting deadlines Skill in effective oral and written communication Skill in exercising sound judgment and effective decision making Ability to receive and respond positively to constructive feedback Ability to work cooperatively with others in a professional office environment Ability to provide excellent customer service Ability to work in person at assigned OAG work location, perform all assigned tasks at designated OAG work space within OAG work location, and perform in-person work with coworkers (e.
g.
, collaborating, training, mentoring) for the entirety of every work week (unless on approved leave) Ability to arrange for personal transportation for business-related travel Ability to work more than 40 hours as needed and in compliance with the FLSAAbility to lift and relocate 30 lbs.
Ability to travel (including overnight travel) up to 5% Typing at 35 words per minute (typing test is required at time of interview) PREFERRED QUALIFICATIONSSkills: Proper use of punctuation, sentence structure, grammar, and spelling Other Language: Ability to proficiently read, write, and speak SpanishTo apply for a job with the OAG, electronic applications can be submitted through CAPPS Recruit.
A State of Texas application must be completed to be considered, and paper applications are not accepted.
Your application for this position may subject you to a criminal background check pursuant to the Texas Government Code.
Military Crosswalk information can be accessed at ***********
sao.
texas.
gov/Compensation/MilitaryCrosswalk/MOSC_SocialServices.
pdf THE OAG IS AN EQUAL OPPORTUNITY EMPLOYER
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