Technical support engineer jobs in San Antonio, TX - 363 jobs
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Total Quality Logistics, Inc. 4.0
Technical support engineer job in San Antonio, TX
Country USA State Texas City San Antonio Descriptions & requirements About the role: As part of our IT Operations Team, you will work in an enterprise environment, providing onsite and virtual technicalsupport for your office and regional offices in your area. You will work directly with end-users, troubleshooting a wide range of IT issues and leveraging your advanced technical knowledge to manage special projects to help keep us on the cutting edge of transportation technology.
What's in it for you:
* $50,000 - $65,000 base salary
* Comprehensive benefits package
* Health, dental and vision coverage
* 401(k) with company match
* Perks including employee discounts, financial wellness planning, tuition reimbursement and more
* Position based in San Antonio, TX with travel to Laredo, TX; Houston, TX and Monterrey, MX
* Advancement opportunities with structured career paths
* Access to the latest emerging technologies
* Reimbursement for continuous education and technical training
* TQL's IT Team offers a hybrid work environment with the ability to work remotely 40 hours per month
* Leadership experience by being the IT subject-matter-expert for assigned offices
* Certified Great Place to Work and voted a 2019-2026 Computerworld Best Places to Work in IT
What you'll be doing:
* Provide front-line technicalsupport to on-site and remote employees
* Travel to assigned regional offices to manage setup, breakdown, and relocation of workstations, printers, and other hardware.
* Complete technology inventory counts and interact with office leadership to determine additional needs.
* Manage Windows 11 PC inventory and perform repairs and reimaging
* Work closely with Network and Database Admins, App Developers and vendors to resolve complex issues
* Test new software and physical and virtual hardware to provide feedback to leadership
* Assist in network upgrades and other testing after normal business hours and provide back-up, on-call support.
* Ensure internal customers and end-users are your top priority
* Address national help desk calls and tickets to support business needs as they adjust
What you need:
* Fluency in English and Spanish
* Bachelor's degree in information technology or equivalent work experience
* 1-2 years of help desk experience; supporting hardware, software and VoIP systems
* Strong knowledge of Microsoft Office 365, Windows 11 and SCCM
* Basic server and networking skills
* A talent for creatively and decisively solving problems
* Aptitude and ability to work independently and be a technology leader for the company
* Ability to travel up to 15-20%
Where you'll be: 6010 Exchange Pkwy Suite 200 San Antonio, TX 78238
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.
About Us
Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.
As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.
What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
If you are unable to apply online due to a disability, contact recruiting at ******************
*
$50k-65k yearly 3d ago
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Tier 1, IT Help Desk Support
Centre Technologies 3.8
Technical support engineer job in San Antonio, TX
We are excited to announce we are expanding and looking to grow our team with a new Tier 1, Help Desk SupportTechnician!
Our Company Culture:
Our diverse workforce allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success. Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients. Together, we guide our clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs.
Centre Company Benefits:
Hybrid Work Options, Paid Time Off, and Paid Holidays
Medical, Dental, Vision, and 401(k) with employer match contributions
Stability to grow alongside hard-workers in a collaborative environment with opportunities to grow professionally
Position Summary
The primary role for this position would be focused on implementing and supporting various IT Infrastructure technologies as mentioned below with an emphasis on matter resolution, on-boarding of new clients, racking, cabling, installation and removal of hardware, verbose documentation of projects or tasks and other duties as assigned.
Essential Duties and Responsibilities
Problem management and escalation of issues in a timely manner
Prioritization of tasks and meeting of deadlines, excellent time management skills
Excellent troubleshooting and assessment skills
Excellent written/verbal communication skills
Must be a team player with outstanding customer service skills
Entry of time sheets, expense reports and documentation on or before deadline
Keep up-to-date on market trends, theory and new ways of doing things; embrace change
Assist with change-management activities
Prepare and deliver complete and concise documentation for all projects
Present progress reports to immediate supervisor and or Project Manager (if so assigned)
Help turn business problems into technical solutions
Manage deployment of equipment in compliance with established technology policies.
Participate in after-hours on-call schedule serving as initial level of escalation for compute, storage, backup, automation and virtualization issues.
Education/Experience/Certifications
2+ years experience in IT related study or field.
Must possess basic knowledge and experience with:
Windows 7/8/10
Microsoft Office suite
Microsoft Windows Administration tools (AD Users and Computers, DHCP, DNS, Group Policy, Sites and Services, etc.)
Understanding of basic network concepts
Understanding of application, desktop, and server virtualization
Understanding of Desktop Deployment / Imaging
Bachelor's Degree a plus
Desired Experience/Certifications
Certifications
CompTIA A+ Certification a plus
Windows Server 2008/ 2012/ 2016
Microsoft Office 365 Admin portal
Understanding of File Permissions (NTFS & Sharing)
High School Degree required
Associate's Degree or higher preferred
Work Environment and Physical Demands
Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
Occasional lifting (up to 50 pounds and occasionally lift and/or move up to 50 pounds) may be required
Reasonable accommodations can be made to enable individuals with disabilities/injuries to perform the essential functions of this role.
The noise level in the work environment is moderate.
Frequent local travel required
$55k-85k yearly est. Auto-Apply 4d ago
Customer Success & Technical Support Specialist
SPX Technologies 4.2
Technical support engineer job in San Antonio, TX
Building the people that build the world.
With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world. Through our RiSE talent development framework, we Reach, Identify, Strengthen, and Engage our employees to support them in their continued development. We're a global company of problem solvers, collaborators, and innovators, and our businesses build solutions that impact the world.
As part of Detection and Measurement, Genfare is a leader in configurable fare collection systems in the public transit industry. By creating high quality equipment and payment systems to improve the rider experience, we empower equitable mobility and provide services to better connect communities.
SPX Background
SPX Corporation (NYSE: SPXC) is, along with its subsidiaries, a diversified, global supplier of infrastructure equipment with scalable growth platforms in heating, ventilation and air conditioning (HVAC), detection and measurement, and engineered solutions. HVAC solutions offered include cooling towers, residential and commercial boilers and comfort heating products. The detection and measurement products encompass underground locators and inspection equipment, fare collection systems, communication technologies and specialty lighting. Within the engineered solutions platform, SPX Corporation is a leading manufacturer of medium and large electrical transformers, as well as cooling towers and heat exchangers for industrial applications. With operations in 15 countries and approximately $1.5 billion in annual revenue, SPX offers a wide array of highly engineered products with strong brands. Based in Charlotte, North Carolina, SPX Corporation employs approximately 5,000 people worldwide.
Genfare Summary
Genfare is a fare collection technology provider in the detection and measurement segment within SPX Corporation. Our purpose is to simplify and positively impact the public transit rider experience with our agency partners. Genfare strives to drive growth in public transportation use, improve operational efficiency, reduce travel congestion and improve each rider's daily commute.
We are tackling several challenging trends occurring in the world, including: acceptance of all payment types, urbanization, digital transformation, real-time connectivity, end-to-end cybersecurity, and data analytics. Through collaboration with transit agencies and their partners, we provide fully integrated highly-efficient software, industry-leading hardware solutions, and services that enable fast, secure and accurate public transportation operating systems.
Working at Genfare opens doors to getting hands-on with cutting-edge fare collection technologies. Our culture is made up of team players who are driven and inspired problem solvers. At Genfare, you are part of a dynamic team that makes an impact on many of our nation's prominent transit agencies. Genfare welcomes you to discover the open opportunities on our team!
Position Overview
The Customer Success & TechnicalSupport Specialist will serve as the primary onsite representative for Genfare at the San Antonio VIA Transit Agency, supporting the agency's point of sales operations utilizing Genfare's fare collection systems. This individual blends technical troubleshooting expertise with customer-facing skills, ensuring smooth operations and positive user experiences across VIA.
You will work alongside a team of passionate technologist to deliver the ultimate customer experience and continuously improve Genfare processes and product offerings. This is a tremendous opportunity to be a part of growing and evolving transit world.
Key Responsibilities
Serve as the dedicated onsite Genfare expert for all non-maintenance related fare collection systems, including the back office, retail and administrative point of sale (RPOS/APOS), fareboxes functionality.
Act as the primary point of contact for support inquiries related to fare collection hardware and software across all VIA Ticket Centers and partner retail outlets.
Conduct regular site visits to review hardware functionality, build relationships, provide one-on-one user training, and proactively identify and resolve potential issues.
Troubleshoot both onsite and remotely across a variety of technologies-physical POS hardware, web/software applications, payment processing, and backend administrative platforms.
Escalate complex issues as needed, providing thorough documentation and effective communication to internal technicalsupport teams.
Maintain accurate records of site visits, system status, and support outcomes, contributing to continuous improvement feedback for both Genfare and VIA.
Manage and report out on account specific technical and customer satisfaction focused key performance indicators to internal and external stakeholders
Required Technical Skills & Experience
Proven experience in web-based application troubleshooting: quickly diagnose and resolve application issues affecting point-of-sale and back office operations.
Basic understanding of network architecture and troubleshooting: including knowledge of local and wide-area networks, Wi-Fi, firewalls, and connectivity issues typical in distributed retail or transit environments.
IoT device troubleshooting: hands-on capability working with connected fare collection and ticketing devices, including updating firmware, monitoring device status, and responding to communication failures.
Demonstrated point of sale (POS) troubleshooting, including experience with hardware peripherals like receipt printers, barcode scanners, card readers, and payment terminals.
Familiarity with payment processing systems: credit/debit, smart card, and mobile payment acceptance in retail or transit settings (nice to have, but not required).
Ability to interpret system reports, logs, diagnose error messages, and coordinate with remote support for advanced issues.
Comfort providing basic user and administrative device training, both in person and over the phone, to a variety of stakeholders, from retail managers to transit staff.
Additional Qualifications
Excellent interpersonal and communication skills, with the ability to translate technical concepts for non-technical audiences and foster strong relationships with local site managers and staff.
Highly organized, reliable, and able to work independently with minimal supervision.
Valid driver's license and reliable personal vehicle for local travel between VIA and third-party partner sites (eligible for mileage reimbursement).
Ability to travel (
How we live our culture
Our culture is at the center of what we do and, more importantly, who we are. Our core values set a standard for how we manage ourselves, and our Leadership Model sets the standard for how we engage with each other. Whether you are an individual contributor or you lead a large team, each of us leads at SPX.
What benefits do we offer?
We know that the well-being of our employees is integral. Our benefits include:
Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave
Competitive health insurance plans and 401(k) match, with benefits starting day one
Competitive and performance-based compensation packages and bonus plans
Educational assistance, leadership development programs, and recognition programs
Our commitment to embrace diversity to build a culture of inclusion at SPX
We value different backgrounds, experiences, and voices at SPX, and we are committed to challenging ourselves, openly communicating, and striving to improve every day. We believe in creating an inclusive work environment where everyone has a voice and is encouraged to realize their fullest potential.
SPX is an affirmative action and equal opportunity employer committed to making selection decisions without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other legally protected basis.
$38k-60k yearly est. 57d ago
Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time
Us Navy 4.0
Technical support engineer job in San Antonio, TX
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
$64k-88k yearly est. 8d ago
Network and Technical Support Manager, MTCCS - JBSA
Yorktown Systems Group 4.6
Technical support engineer job in San Antonio, TX
Yorktown Systems Group is seeking a qualified Network and TechnicalSupport Manager to support the Joint Base San Antonio (JBSA) Mission Training Complex (MTC) Contract with operations, simulations, training, logistics, Cybersecurity, and IT (Cyberspace) support. JBSA MTC can distribute training and exercises to various locations within the Army North (ARNORTH) and Army South (ARSOUTH) Areas of Responsibility (AOR). The MTC provides individual through collective training and sustainment on Army Command and Control Information Systems (C2IS), the Command and Control Warfighting Function (WfF), and the Army's approach to Mission Command (MC) using a variety of tools and Army fielded systems. MTCs support simulations-driven collective training events for Army units at every echelon to include Joint, Combined, and Multinational key environments, and provide individual sustainment training on Army C2IS using a variety of tools and Army fielded systems. These tools and systems enable MTCs to create Training Environments that replicate Operational Environments as accurately and realistically as possible to support demanding and realistic training for small units (Squad through Company), medium units (Battalion through Brigade), and large units (Echelons Above Brigade). Live, Virtual, Constructive, and Gaming (LVC-G) models and simulations create realistic and challenging training events that closely replicate conditions a unit would face on the battlefield.
You will provide support for individual through collective MC, WfF training, mission rehearsal, the Military Decision Making Process (MDMP), the Army Design Methodology (ADM), the Joint Operational Planning Process (JOPP), Games for Training (GFT), and constructive simulations exercises. Constructive simulation training exercises include planning, preparation, set-up, execution, and recovery. These training events and exercises may occur concurrently or separately. You will assist the Government in providing constructive simulation, GFT resources, and adaptive and responsive training for the individual through echelons above Brigade (EAB). Our team will be capable of combining events into a simultaneous synthetic environment using the simulations and C2IS fielded to JBSA MTC.
Specific duties may include, but are not limited to:
The NTSM shall serve as the overall communications architect for the JBSA with coordination responsibility with outside agencies and stakeholders.
The NTSM shall create and establish communications architecture, coordinate communications plans, configure communications equipment, and assist in installing equipment and circuitry in support of distributed exercises.
The NTSM shall coordinate all aspects of the communications architecture and exercise support plans with communications planners at other simulation facilities, Network Enterprise Center(s) (NEC), theater signal assets, and participating tactical units.
Manages distribution of data, voice, and VTC over both LAN and WAN in both classified and unclassified modes for simulations and stimulation networks.
Serves as the TechnicalSupport Lead (TSL) and shall conduct overall management coordination for all technical, networking, simulation, exercise design, and administrative support.
The TSL assists the Government in the design, development, delivery, and maintenance of simulation systems and tools, and exercises and training events.
The TSL provides strategic solutions for standardizing technology, technical documentation, and technicalsupport models across the JBSA and supported spokes.
The TSL attends training, seminars, conferences, exercise/experiment planning events, site surveys, and training events.
Requirements
Required Qualifications:
Possess a Bachelor's degree in Network Management or a related field; 10 years recent network engineering or similar experience may be substituted in lieu of a Bachelor's degree.
Five years' experience in Network architecture design and implementation.
Five years' experience troubleshooting and maintaining server platforms and network devices, to include firewall configuration.
Meet DoD 8570.01-M, DoD 8140.03 Baseline Computing Environment (CE) Certification Requirements at Information Assurance Management Level II (IAM II).
US Citizen
Experience leading teams responsible for Engineering, Operating, Protecting, Maintaining, and Defending (EOPM&D) Government IS and associated network enclaves.
Three years' experience on a senior Military Staff.
Desired Qualifications:
Bachelor's degree in Computer Science or Information Management.
Demonstrate understanding of technology integration and information flow including LAN/WAN, firewalls, security, encryption devices, and services.
Capable of quickly developing/attaining knowledge of specific product lines to assist the government with optimizing network enclaves to meet requirements for complex training environments.
Understand and assist the Government with the implementation of RMF through the Assessment and Authorization process, as well as the RMF Assess Only process as required to ensure the authorized use of software, networks, and systems in support of training.
Experience configuring and managing network and server devices.
Experience with Visio and creating detailed network diagrams.
Experience with eMass or other RMF databases.
Experience with filling encryption devices with COMSEC keys using Simple Key Loader (SKL) or COMSEC fill devices.
Experience leading teams responsible for Engineering, Operating, Protecting, Maintaining, and Defending (EOPM&D) Government IS and associated network enclaves
Understanding of the Risk Management Framework (RMF) Assess and Authorize process and associated Cybersecurity requirements.
Demonstrate understanding of installation, configuration, and troubleshooting Constructive Simulation hardware and software to stimulate C2IS.
Demonstrate understanding of technology integration and information flow including LAN/WAN, firewalls, security, storage, and backup methodologies.
Demonstrate strong understanding of Army modeling and simulation concepts and tools.
Demonstrate understanding of the principles, methods, and techniques used in database development, load strategy design and implementation, security, and change management.
Demonstrate familiarity with evolving technologies likely to be used in future simulation architectures.
Clearance: Requires a Secret Security clearance. Top Secret/SCI is preferred.
Location: JBSA, TX / San Antonio, TX
Travel: Some travel may be required
$75k-117k yearly est. 60d+ ago
Help Desk Student Technician
Cardinal Talent
Technical support engineer job in San Antonio, TX
The Help Desk Student Technician provides Level 1 phone and remote IT support to the UIW community on the Main Campus. The Help Desk Student Technician is also responsible for providing clients with Level 1 hardware and software support. The Help Desk Student Technician reports to the Help Desk Manager. This is a student position open to current UIW students who may be hired through the Federal Work-Study Program or student employment.
Essential Functions
Perform both, walk-in and over the phone, support for both PC and Mac systems. Perform account access. password resets, and unlocks accounts for the user. Receive incoming calls and walk-in help requests and document daily task in the tracking system. Logically troubleshoot common support issues. Provide communication on all escalated issues to management and other support teams. Reset passwords for end-users and unlock user accounts. Perform other duties as assigned.
Physical Demands
Ability to lift up to 50lbs. move related equipment such as computers, monitors and navigate a freight elevator.
Preferred Qualifications
Hardware/software experience. Experience with MS Office Suite and Windows and Mac.
$37k-62k yearly est. 44d ago
Technical Support Specialist
Vintage Air
Technical support engineer job in San Antonio, TX
TechnicalSupport Specialist Location: San Antonio, TX, 78266 TechnicalSupport Specialist Opportunity at Vintage Air
Build Your Career with Us-Where Precision Meets Passion
We're looking for a Tech Support Specialist who enjoys solving problems, helping customers, and working with technical products. In this role, you'll be the go-to resource for customers experiencing hardware or software issues-providing clear guidance, thoughtful troubleshooting, and an exceptional service experience from start to finish. If you have call center experience, strong customer service skills, and an interest in automotive or HVAC systems (especially classic or collector vehicles), this could be a great fit. What You'll Do
Provide technicalsupport to customers via phone and email for hardware and software issues
Diagnose and resolve issues using wiring schematics, bill of materials, and product knowledge
Create and manage service tickets while documenting resolutions in the CRM system
Follow up with customers to ensure issues are fully resolved and expectations are met
Collaborate with internal teams to improve products, documentation, and customer experience
Contribute to FAQs and support materials based on recurring customer issues
Stay up to date on company products and services to provide accurate recommendations
What We're Looking For
Strong troubleshooting, problem-solving, and conflict resolution skills
Excellent verbal and written communication skills with the ability to explain technical concepts clearly
Proficiency with computers and MS Office (Word, Excel, Outlook)
Strong time management, attention to detail, and ability to prioritize in a fast-paced environment
Preferred Experience (Nice to Have)
1+ year of experience in a call center, technicalsupport, or customer service environment
SAE certification
Experience in the automotive or HVAC industry
Knowledge of classic vehicles, muscle cars, collector cars, or engine-driven systems
Ability to multitask and make sound decisions under pressure
About Us: Vintage Air has been the industry leader in performance air conditioning systems for hot rods, muscle cars, classic cars, and trucks since 1976. We're more than just a manufacturing company-we're a team of dedicated professionals who are passionate about what we do. We're looking for team members who share our commitment to excellence and are eager to make Vintage Air their long-term home. Why Join Vintage Air?
Excellent Benefits: Enjoy weekly pay, paid holidays, comprehensive benefits after a probationary period: including health insurance options, earned vacation and sick leave, and a 401K plan.
Stable Career Path: We value team members who are looking to grow with us for the long haul.
Craftsmanship Culture: Work in an environment that prioritizes meticulous setup and commissioning of new parts and programs to prevent dangerous and costly machine crashes.
$37k-62k yearly est. 4d ago
Campus Technology Support Specialist I, 25-26 SY
Boerne Independent School District (Tx 4.0
Technical support engineer job in Boerne, TX
Job Title Campus Technology Support Specialist I Reports To Technology Customer Service Manager Pay Grade PP07 Workdays 226 Minimum Salary $25.00 per hour Type of Assignment Non-Exempt Mid-Point Salary $30.00 per hour Contract Status At-Will Funding is locally funded.
Consideration for directly related experience supported by an official service record or experience affidavit. Annualized pay may be pro-rated based on actual start date.
Position Summary
Provides technicalsupport and maintenance for computer hardware, software, and peripheral devices across the Boerne Independent School District. Performs on-site installation, configuration, and support of computer systems, network infrastructure, and software applications at assigned campuses and district locations. Responds to work order requests by diagnosing and resolving hardware, software, and network issues. Participates in Technology Help Desk support on a rotating basis.
Minimum Requirements
* High school diploma or GED equivalent recognized by the Texas Education Agency or a regional accrediting agency.
* Two (2) years of work experience installing, maintaining, and repairing computers and peripherals.
* Safe driving record verified by Texas Department of Public Safety (meets and maintains liability coverage eligibility).
* Must have satisfactory outcome of fingerprinting background check.
Preferred Qualifications
* Associates degree with an emphasis in Information Technology.
* Three (3) years of relevant technology experience.
* CompTIA A+, Network+, Microsoft MCP, or Cisco CCENT certification(s).
Knowledge, Skills, and Abilities
* Knowledge of computer setup for Windows-based and Apple laptops and desktops
* Knowledge of computer hardware and software applications
* Ability to install, maintain, and repair computers and peripherals
* Ability to establish and maintain network cables and hardware
* Ability to diagnose problems and perform repairs
* Experience with Windows 10 desktop environments
* Experience with Google Chromebooks and Chrome OS
* Experience with Apple iPads and iOS
Essential Functions/Key Responsibilities
* Install, configure, maintain, upgrade, and troubleshoot desktop and laptop computers, mobile devices, printers, peripherals, and related hardware.
* Install, configure, maintain, and troubleshoot operating systems, applications, and software updates.
* Provide technicalsupport and customer service to end users; diagnose and resolve hardware, software, and network connectivity issues in person, by phone, or via help desk systems.
* Install, test, maintain, and troubleshoot network cabling, fiber, switches, and related network infrastructure and equipment.
* Assist with the installation, maintenance, troubleshooting, and repair of data communications circuits and instructional technology.
* Coordinate with internal technology teams to identify, escalate, and resolve technical issues and support district-wide initiatives.
* Relocate, deploy, replace, and decommission computer equipment; perform data migration and system setup as needed.
* Maintain working knowledge of district-standard hardware, software, and workstation configurations.
* Perform preventive maintenance on equipment according to established schedules and document all work performed.
* Maintain accurate records of repairs, time, materials, preventive maintenance, and technical activities.
* Maintain accurate inventory of hardware, software, peripherals, and repair parts in accordance with district policies; assist with hardware lifecycle and replacement planning.
* Support the Technology Help Desk on a rotating basis as required.
* Participate in required meetings, trainings, workshops, and knowledge-transfer sessions.
* Demonstrate ethical, professional, and customer-focused behavior when working with district staff, students, parents, and external partners.
* Report to assigned supervisor; provide status updates, recommendations, and technical input on issues, projects, and initiatives.
* Compile, maintain, and organize reports, records, and other required documentation.
* Adhere to all applicable federal and state laws, State Board of Education rules, board policies, and district regulations.
* Follow established campus and district routines to ensure compliance and consistency in operations.
* Maintain confidentiality.
* Perform other duties as assigned.
Supervisory Responsibilities
* None
Working Conditions
Tools/Equipment Used: Standard office equipment, including personal computer and peripherals.
Posture: Frequent standing, walking, Prolonged sitting; Frequent bending/stooping, pushing/pulling, and twisting.
Motion: Repetitive hand motions, including frequent keyboarding/use of mouse; occasional reaching.
Lifting: Frequent lifting and carrying (up to 50 pounds).
Environment: May work prolonged or irregular hours; frequent district wide travel; occasional statewide and/or out-of-state travel; regular exposure to noise. Ability to climb ladders or work in confined spaces such as under desks, in closets, ceilings, or server rooms.
Travel: Requires driving district vehicle between district sites and facilities.
Mental Demands: Maintain emotional control under stress; work with frequent deadlines; work with frequent interruptions and prolonged or irregular hours.
Non-Discrimination Notice: Boerne Independent School District, as an equal opportunity educational provider and employer, does not discriminate on the basis of race, color, national origin, sex, age, or disability in educational programs or activities that it operates or in employment decisions.
$25-30 hourly 9d ago
Information Technology
Vp 3.9
Technical support engineer job in San Antonio, TX
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$47k-83k yearly est. Auto-Apply 60d+ ago
Secret Server Administrator - Active TS/SCI with CI Poly
ENS Solutions, LLC
Technical support engineer job in San Antonio, TX
Job Description
The Secret Server Administrator will perform a variety of functions supporting multiple Secret Server Deployments. Responsibilities include: tools deployment and configuration; supporting day-to-day operations; system health and status checks, identifying capacity, performance, reliability issues, and escalation for resolution; applying patches and configuration changes according to provided direction.
Requirements
Must have experience with Delinea Secret Server administration [ formerly Thycotic]
Must possess an Active TS/SCI Clearance; willingness to obtain a CI Poly
Must meet the DoD 8570 compliance with Information Assurance Technical (IAT) Level II certification.
Bachelor's degree in a technical discipline from an accredited college or university is required. Four (4) years of additional SA experience may be substituted for a bachelor's degree.
10+ years of experience as a SA in programs and contracts of similar scope, type, and complexity is required.
Windows Server Administration and experience with Windows Active Directory.
Benefits
Essential Network Security (ENS) Solutions, LLC
is a service-disabled veteran owned, highly regarded IT consulting and management firm. ENS consults for the Department of Defense (DoD) and Intelligence Community (IC) providing innovative solutions in the core competency area of Identity, Credential and Access Management (ICAM), Software Development, Cyber and Network Security, System Engineering, Program/Project Management, IT support, Solutions, and Services that yield enduring results. Our strong technical and management experts have been able to maintain a standard of excellence in their relationships while delivering innovative, scalable and collaborative infrastructure to our clients.
Why ENS?
Free Platinum-Level Medical/Dental/Vision coverage, 100% paid for by ENS
401k Contribution from Day 1
PTO + 11 Paid Federal Holidays
Long & Short Term Disability Insurance
Group Term Life Insurance
Tuition, Certification & Professional Development Assistance
Workers' Compensation
Relocation Assistance
$64k-94k yearly est. 25d ago
Network Support Technician (Government)
Att
Technical support engineer job in San Antonio, TX
This position requires office presence of a minimum of 5 days per week and is only located at customer's site. No relocation is offered.
AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission.
AT&T has an opening to fill a Network SupportTechnician (NST) position to support an Immigration and Customs Enforcement (ICE) Office of Chief Information Officer (OCIO) program. Specifically, the position will support Information Technology Field Operations (ITFO) in San Antonio, TX.
The NST provides onsite and remote Tier 2 support that requires prompt action and quick resolution of user IT issues to minimize downtime. These IT issues include hardware, software, applications, network diagnostics, cloud and other IT services, as requested.
The NST reports to an Area Technical Lead and provides IT Field Operations (ITFO) support for 24x7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier II environment. This position relies on instructions and pre-established guidelines to perform the functions of the job while working independently and/or under immediate supervision. A certain degree of creativity and latitude is required.
Job Duties/Responsibilities:
This role will include, but will not be limited to the following responsibilities:
Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units
Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors
Provide support of mobile and wireless devices to include smartphones, tablets, and hotspots
Assist in testing, applying, and maintaining server configurations and related security patches
Assist in maintaining and checking the health of systems and backups to include restore testing
Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets
Update tickets following documentation templates and/or guidelines to ensure quality requirements are met
Provide daily, weekly, and monthly activity reports describing activities accomplished in a timely manner
Provide inventory support and input to the provided inventory system for the customer
Responsible for installing and maintaining video teleconferencing infrastructure to include assisting with user requests
Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events
Conduct or provide new equipment deployments and/or requested deployment support
Provide cabling support and run cables within data centers, LAN rooms and remote wiring closets
Analyzes functional business requirements and design specifications for functional activities
Effectively contribute to technical discussions and develop and present required briefing materials to ensure the customer's needs are met
Should provide identification/fixing for the problems within existing systems design/implementation of new systems, enhances the existing systems and participates in analysis, design, and new construction of next generation IT systems
Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products
Must possess experience of system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS, and middleware
Required Clearance:
Public Trust (#publictrust)
Required Qualifications:
Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process
Associate Degree or equivalent experience
1+ years' of IT-related support experience, preferably in a helpdesk or customer support role
Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues
General knowledge network products and systems
Experience in a rapid paced, time sensitive, high-quality environment
Must have excellent team skills and collaboration skills
Attention to detail and follow-through
Ability to work with minimal supervision
Must pass Motor Vehicle Records check as this position is classified as a “Regular Driver” and overnight travel may be required (Actual travel percentage varies based upon location but is typically less than 20%). Must maintain a state of travel readiness required to take prompt action on support requests which may require local and/or overnight travel to Government locations (Local short notice travel to customer sites is common, extended overnight and air travel is typically less than 5% per year).
Must be comfortable working in a Law Enforcement environment which may consist of locations similar to detention facilities, prisons, or jails
If the position requires you to enter certain facilities, you may be required to wear personal protective equipment and adhere to social distancing requirements
Desired Qualifications:
Prior experience providing technical enterprise support within a large, complex organization, dealing with a wide range of users, systems, and networks.
Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks.
Ability to apply comprehensive knowledge across key tasks and high impact assignments
Experience evaluating system performance results and recommending improvements or optimizations
Experience performing IT hardware repairs and installing replacement parts
Experience planning and leading technology assignments and projects
Prior hands-on experience with the setup, configuration and administration of servers and backups
Experience functioning as a technical expert across multiple project assignments
ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications
Physical and/or Mental Qualifications, if applicable*:
Outstanding communication skills in both formal and informal formats with customers, stakeholders, and technical specialists.
This work requires that an individual position themselves to access computer and related equipment connections and be able to transport objects or equipment weighing up to 50 lbs
*Reasonable accommodation will be made for qualified individuals with a disability, where such accommodation will not impose an undue hardship during the application process and on the job
Our Network SupportTechnician's earn between $61,600 - $68,000. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
Weekly Hours:
40
Time Type:
Regular
Location:
San Antonio, Texas
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
$61.6k-68k yearly Auto-Apply 3d ago
IT Help Desk Support - Level II
K2 Staffing
Technical support engineer job in New Braunfels, TX
Our client is a leading IT Solutions Company in the outskirts of San Antonio, TX (New Braunfels or San Marcos, TX) and they are in need of a Help Desk Support Level II. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties.
Duties & Responsibilities
Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues.
Provisioning and system setup for new hires.
Prioritize incidents and service requests according to defined processes to meet defined SLAs.
Use remote tools and diagnostic utilities to aid in resolving support requests.
Server administration via Active Directory, File & Print services, DNS, DHCP.
Install antivirus software and ensure virus definitions are up to date.
Server administration via Active Directory, File & Print services, DNS, DHCP.
Network firewall and switch administration and maintenance.
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions
Manage Microsoft Exchange Server
Telephone solutions
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
Qualifications & Requirements
Having worked in an MSP environment is a MUST!
Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
2-3 years of experience in a client-facing environment such as sales engineering
Experience with RMM (remote monitoring and management) tool a plus, such as Connectwise or Kaseya.
Having working knowledge of a PSA tool, such as Autotask is a plus.
Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
Possesses strong organizational and time-management skills
Experience writing proposals for and implementation of technical solutions to fulfill business needs
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Sales training experience is a plus
Ideal Qualifications (not required)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
$37k-62k yearly est. 60d+ ago
IT Help Desk Support - Level II
K2 Staffing, LLC
Technical support engineer job in New Braunfels, TX
Job DescriptionSummary Our client is a leading IT Solutions Company in the outskirts of San Antonio, TX (New Braunfels or San Marcos, TX) and they are in need of a Help Desk Support Level II. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties.
Duties & Responsibilities
Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues.
Provisioning and system setup for new hires.
Prioritize incidents and service requests according to defined processes to meet defined SLAs.
Use remote tools and diagnostic utilities to aid in resolving support requests.
Server administration via Active Directory, File & Print services, DNS, DHCP.
Install antivirus software and ensure virus definitions are up to date.
Server administration via Active Directory, File & Print services, DNS, DHCP.
Network firewall and switch administration and maintenance.
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions
Manage Microsoft Exchange Server
Telephone solutions
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
Qualifications & Requirements
Having worked in an MSP environment is a MUST!
Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
2-3 years of experience in a client-facing environment such as sales engineering
Experience with RMM (remote monitoring and management) tool a plus, such as Connectwise or Kaseya.
Having working knowledge of a PSA tool, such as Autotask is a plus.
Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
Possesses strong organizational and time-management skills
Experience writing proposals for and implementation of technical solutions to fulfill business needs
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Sales training experience is a plus
Ideal Qualifications (not required)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
$37k-62k yearly est. 15d ago
Technical Support Engineer - 1st Shift
Futurex 4.1
Technical support engineer job in Bulverde, TX
Futurex is seeking talented individuals with a passion for technology and an interest in business to join our team as a TechnicalSupportEngineer for our 1st shift 8:00 am - 5:00 pm CT. This position is on-site at Futurex's Engineering Campus in Bulverde, 15 miles north of San Antonio, Texas.
This position involves individuals in both the business development and IT support for Futurex's advanced line of cryptographic security solutions. Initially, individuals in this position work to develop a deep knowledge of Futurex technology and industry standards by participating in our software quality assurance process. This progresses into customer support and sales with Tier-1 organizations worldwide.
RESPONSIBILITIES INCLUDE:
Provide ongoing technicalsupport and guidance to Futurex's global customer base from 8:00 am - 5:00 pm CT
Test and troubleshoot new and existing hardware, software, and firmware developed for the data security and encryption industry
Apply business knowledge and technical ability to create state-of-the-art solutions to help enterprises secure their sensitive data
Train customers on the Futurex product line and data security best practices
Help develop customer IT environments and provide project management services for custom initiatives
Write and maintain technical documentation released to the public
Understand industry-specific APIs and protocols used when interfacing with external systems
Requirements
REQUIREMENTS
3-5 years experience in a related IT field
Bachelor's degree in cybersecurity, or a technical and/or business related major
Broad information technology background
Strong communication skills
Strong problem-solving skills
Flexibility to assist in several different departments of the company
STRONGLY PREFERRED
Familiarity with enterprise data encryption technology, including hardware security modules (HSM); enterprise key, certificate, and PKI management solutions; and/or tokenization for PCI DSS compliance
Experience with TCP/IP networking
Experience with multiple architectures and platforms
Experience with OpenSSL, Linux, scripting (Python, Perl, Bash)
Experience with technicalsupport, sales, or quality assurance
Benefits
Competitive compensation and opportunities for advancement
Opportunity to travel to worldwide destinations
Health, dental, vision, life, and short/long-term disability insurance
Paid vacation, holidays, and sick leave
Complimentary gym membership on Bulverde campus
Retirement plan with employer contribution match
Scenic corporate campus with amenities including a tennis court, jogging trail, and putting green
Welcoming, family-style corporate culture uniquely suited to fast-paced, entrepreneurial, and motivated individuals
$56k-87k yearly est. Auto-Apply 60d+ ago
Systems Engineer III/Systems Engineer - C
Telos 4.6
Technical support engineer job in San Antonio, TX
The most security-conscious organizations trust Telos Corporation to protect their vital IT assets. The reputation of our company rests on the quality of our solutions and the integrity of our people. Explore what you can bring to our solutions in the areas of cyber, cloud and enterprise security.
Be a part of the Telos culture and see what sets us apart! Telos offers an excellent compensation package with benefits that include generous paid time off, medical, dental, vision, tuition reimbursement, and 401k. Our employees enjoy more than just a great work environment!
This position will be based at JBSA Lackland, TX.
We are seeking a Systems Engineer to support the Air Force Information Network (AFIN), a global, secure communications infrastructure managed by the Department of the Air Force (DAF). The Engineer will be responsible for technicalsupport, implementation, and troubleshooting for DAF's IT systems, working on programs such as Cyber Security and Control Systems (CSCS) and Air Force Intranet Control (AFINC). This role includes integrating and supporting enterprise-wide storage and virtualization systems, providing critical operational readiness. The engineer will assist with configuring and testing new technologies, implementing solutions to ensure high availability and secure digital communications, and ensuring smooth operational performance of AFIN systems.
Key Tasks & Responsibilities:
• Provide technicalsupport for AFIN systems, resolving complex IT issues and offering timely workarounds and solutions.
• Implement and maintain server consolidation environments (SCE) at multiple Air Force bases, managing virtual infrastructure.
• Support storage and virtualization programs, including managing SAN/NAS integration and migration projects.
• Administer backup and recovery operations using tools like Commvault Simpana for over 500 virtual machines.
• Utilize VMware Virtual Infrastructure Enterprise to manage virtual systems, including modules such as ESX, Virtual Center, and Vmotion.
• Ensure continuous monitoring and optimization of network resources to ensure high availability and performance.
• Provide support for DevOps processes during release cycles, troubleshooting issues and performing testing on new features.
• Participate in the pre-sales technicalsupport process, offering insights and technical solutions to prospective clients.
• Collaborate with cross-functional teams to analyze customer needs and align solutions with mission-critical goals.
• Assist with the configuration, testing, and support of DAF networks across NIPRNet and SIPRNet, ensuring adherence to security protocols.
• Lead the deployment of minor product enhancements, report development, and other technical improvements based on client feedback.
• Serve as a consultant for customer document management and workflow solutions, recommending best practices and technologies.
• Work with Engineering and Operations teams to deliver Statement of Work (SOW) documentation for client-specific projects.
• Participate in root cause analysis and escalation of issues, ensuring timely resolution through collaboration with technical teams.
• Manage and control virtual and physical systems in AFIN's environment to ensure readiness for contingencies and day-to-day operations.
• Oversee equipment purchasing and technical documentation for the AFIN system, ensuring alignment with evolving requirements.
• Coordinate with government and industry partners to integrate EITaaS tools and processes as part of a broader modernization effort.
Requirements
Desired Education & Experience:
• Bachelor's degree in Systems Engineering, Computer Science, or a related field
• Minimum of 8 years of experience, preferably on Department of Defense (DoD) programs.
• Experience with Brocade Fabric switching, SAN and NAS storage integration, and migration technologies.
• 8+ years of experience with Microsoft Server
• Experience with Cisco UCS Compute and Networking in a virtualized environment.
Minimum Certification Requirements:
• Information Assurance (IA) Technician (IAT) Level II (DODM 8140)
Potentially Required Certification(s):
• Network+
• NCIE NetApp Certified Implementation Engineer-SAN Specialist or equivalent.
• CyberArk Level 2: Defender Certification.
• CCDA with experience in Routers, Switches, and Network Fabric or equivalent.
Security Clearance:
• Valid DoD Secret clearance is required. Additionally, NATO Secret and/or DoD Top Secret/SSBI clearances, favorably adjudicated for SCI eligibility, are required at certain locations TOP Secret/SCI eligibility may be required for specific locations.
The successful candidate must meet eligibility requirements to access sensitive information, which requires US citizenship.
Telos maintains a drug-free workplace and will conduct drug testing on all applicants who have accepted an offer of employment.
Telos Corporation participates in the E-Verify program. Therefore, any employment with Telos will also be contingent upon confirmation from the Social Security Administration ("SSA") and/or the Department of Homeland Security ("DHS") of your authorization to work in the United States. Telos offers excellent compensation packages including salary commensurate with experience and benefits to meet your needs for today and the future.
Telos Corporation and its subsidiaries are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Telos Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at **************. If you require relay service assistance, please click on the following link to review information on your state's relay service: **********************************
Telos Corporation is an EEO/AA employer.
$82k-109k yearly est. 15d ago
Systems Engineer III
Applied Research Solutions 3.4
Technical support engineer job in San Antonio, TX
Applied Research Solutions is seeking a full-time Systems Engineer III located at Lackland AFB, Texas.
Why Work with us ?
Applied Research Solutions (ARS) is respected as a world-class provider of technically integrated solutions as we deliver premier talent and technology across our focused markets for unparalleled, continuous mission support. Awarded a Best Places to Work nominee since 2020, ARS recognizes that without our career- driven, loyal professionals, we would not be able to deliver state-of-the-art results for our mission partners. We firmly believe that prioritizing our employees is of the upmost importance. We provide a culture where our employees are challenged to meet their career goals and aspirations, while still obtaining a work/life balance. ARS employees are motivated through our industry competitive benefits package, our awards and recognition program, and personalized attention from ARS Senior Managers.
Responsibilities include:
Provides the Air Force Programs with engineering and acquisition support; vocalize and apply technical expertise on the systems engineering policies and processes.
Apply engineering expertise to systems and subsystems including configuration management, data management, security and other technical integration functions.
Manages complex system interfaces, identify and document interfaces, and assure the effective integration of multiple subsystems.
Ensure system requirements meet user requirements; utilize user requirements to design, develop, fabricate, test, and evaluate system concepts, perform assessments, and review the system design.
Perform and/or support capability analyses and COTS/GOTS evaluation, select components, and develop system interfaces to ensure compliance with DoD and commercially accepted standards and requirements.
Constructs models and simulations of systems to demonstrate the ability to meet user requirements.
Conducts engineering performance, cost-effectiveness, reliability, technical and schedule risk assessment, and scheduling trade-off studies and document this information in a technical report as directed by the task order.
Provide aid or guidance as necessary in the accomplishment of other engineering tasks.
Other duties as assigned
Qualifications/ Technical Experience Requirements:
Minimum Qualifications:
Must be a US Citizen
Active Secret clearance is required;
Bachelor's Degree in Computer Engineering, Electrical Engineering or related field, or equivalent experience
Minimum 4 years of experience in an engineering role with 2 years in a DoD Environment
Knowledge of Cyber Situational Awareness, to include Security Information and Event Management (SIEM: Atc, Splunk, Elastic Stack, etc.) and/or other cyber tools
Understand risks with the probabilities/consequences and creating risk matrices.
Preferred Qualifications:
Active TS/SCI clearance is preferred;
Master's Degree in Computer Engineering, Electrical Engineering or related field, or equivalent experience
3+ years of interdisciplinary engineering experience and exposure to procurement activities
All positions at Applied Research Solutions are subject to background investigations. Employment is contingent upon successful completion of a background investigation including criminal history and identity check.
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities.
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-300.5(a). This regulation prohibits discrimination against qualified protected veterans, and requires affirmative action by covered contractors and subcontractors to employ and advance in employment qualified protected veterans.
$82k-107k yearly est. 60d+ ago
Tier 1, IT Help Desk Support
Centre Technologies 3.8
Technical support engineer job in San Antonio, TX
Job DescriptionWe are excited to announce we are expanding and looking to grow our team with a new Tier 1, Help Desk SupportTechnician!
Our Company Culture:
Our diverse workforce allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success. Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients. Together, we guide our clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs.
Centre Company Benefits:
Hybrid Work Options, Paid Time Off, and Paid Holidays
Medical, Dental, Vision, and 401(k) with employer match contributions
Stability to grow alongside hard-workers in a collaborative environment with opportunities to grow professionally
Position Summary
The primary role for this position would be focused on implementing and supporting various IT Infrastructure technologies as mentioned below with an emphasis on matter resolution, on-boarding of new clients, racking, cabling, installation and removal of hardware, verbose documentation of projects or tasks and other duties as assigned.
Essential Duties and Responsibilities
Problem management and escalation of issues in a timely manner
Prioritization of tasks and meeting of deadlines, excellent time management skills
Excellent troubleshooting and assessment skills
Excellent written/verbal communication skills
Must be a team player with outstanding customer service skills
Entry of time sheets, expense reports and documentation on or before deadline
Keep up-to-date on market trends, theory and new ways of doing things; embrace change
Assist with change-management activities
Prepare and deliver complete and concise documentation for all projects
Present progress reports to immediate supervisor and or Project Manager (if so assigned)
Help turn business problems into technical solutions
Manage deployment of equipment in compliance with established technology policies.
Participate in after-hours on-call schedule serving as initial level of escalation for compute, storage, backup, automation and virtualization issues.
Education/Experience/Certifications
2+ years experience in IT related study or field.
Must possess basic knowledge and experience with:
Windows 7/8/10
Microsoft Office suite
Microsoft Windows Administration tools (AD Users and Computers, DHCP, DNS, Group Policy, Sites and Services, etc.)
Understanding of basic network concepts
Understanding of application, desktop, and server virtualization
Understanding of Desktop Deployment / Imaging
Bachelor's Degree a plus
Desired Experience/Certifications
Certifications
CompTIA A+ Certification a plus
Windows Server 2008/ 2012/ 2016
Microsoft Office 365 Admin portal
Understanding of File Permissions (NTFS & Sharing)
High School Degree required
Associate's Degree or higher preferred
Work Environment and Physical Demands
Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
Occasional lifting (up to 50 pounds and occasionally lift and/or move up to 50 pounds) may be required
Reasonable accommodations can be made to enable individuals with disabilities/injuries to perform the essential functions of this role.
The noise level in the work environment is moderate.
Frequent local travel required
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$55k-85k yearly est. 5d ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Technical support engineer job in San Antonio, TX
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$64k-88k yearly est. 28d ago
IT Help Desk Support - Level II
K2 Staffing
Technical support engineer job in New Braunfels, TX
Job DescriptionSummary Our client is a leading IT Solutions Company in the outskirts of San Antonio, TX(New Braunfels or San Marcos, TX)and they are in need of aHelp Desk Support Level II. An IT Technicians role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties.
Duties & Responsibilities
Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues.
Provisioning and system setup for new hires.
Prioritize incidents and service requests according to defined processes to meet defined SLAs.
Use remote tools and diagnostic utilities to aid in resolving support requests.
Server administration via Active Directory, File & Print services, DNS, DHCP.
Install antivirus software and ensure virus definitions are up to date.
Server administration via Active Directory, File & Print services, DNS, DHCP.
Network firewall and switch administration and maintenance.
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions
Manage Microsoft Exchange Server
Telephone solutions
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
Qualifications & Requirements
Having worked in an MSP environment is a MUST!
Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
2-3 years of experience in a client-facing environment such as sales engineering
Experience with RMM (remote monitoring and management) tool a plus, such as Connectwise or Kaseya.
Having working knowledge of a PSA tool, such as Autotask is a plus.
Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
Possesses strong organizational and time-management skills
Experience writing proposals for and implementation of technical solutions to fulfill business needs
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Sales training experience is a plus
Ideal Qualifications (not required)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: New Braunfels, TX
$37k-62k yearly est. 3d ago
Technical Support Engineer - 3rd Shift
Futurex 4.1
Technical support engineer job in Bulverde, TX
Job Description
Futurex is seeking talented individuals with a passion for technology and an interest in business to join our team as a TechnicalSupportEngineer for our 3rd shift from 12:00 am - 8:00 am (CT). This position is hybrid (on-site and remote) at Futurex's Engineering Campus in Bulverde, 15 miles north of San Antonio, Texas.
This position involves individuals in both the business development and IT support for Futurex's advanced line of cryptographic security solutions. Initially, individuals in this position work to develop a deep knowledge of Futurex technology and industry standards by participating in our software quality assurance process. This progresses into customer support and sales with Tier-1 organizations worldwide.
RESPONSIBILITIES INCLUDE:
Provide ongoing technicalsupport and guidance to Futurex's global customer base from 12:00 am - 8:00 am CT
Test and troubleshoot new and existing hardware, software, and firmware developed for the data security and encryption industry
Apply business knowledge and technical ability to create state-of-the-art solutions to help enterprises secure their sensitive data
Train customers on the Futurex product line and data security best practices
Help develop customer IT environments and provide project management services for custom initiatives
Write and maintain technical documentation released to the public
Understand industry-specific APIs and protocols used when interfacing with external systems
Requirements
REQUIREMENTS
3-5 years experience in a related IT field
Bachelor's degree in cybersecurity, or a technical and/or business related major
Broad information technology background
Strong communication skills
Strong problem-solving skills
Flexibility to assist in several different departments of the company
STRONGLY PREFERRED
Familiarity with enterprise data encryption technology, including hardware security modules (HSM); enterprise key, certificate, and PKI management solutions; and/or tokenization for PCI DSS compliance
Experience with TCP/IP networking
Experience with multiple architectures and platforms
Experience with OpenSSL, Linux, scripting (Python, Perl, Bash)
Experience with technicalsupport, sales, or quality assurance
Benefits
Competitive compensation and opportunities for advancement
Opportunity to travel to worldwide destinations
Health, dental, vision, life, and short/long-term disability insurance
Paid vacation, holidays, and sick leave
Complimentary gym membership on Bulverde campus
Retirement plan with employer contribution match
Scenic corporate campus with amenities including a tennis court, jogging trail, and putting green
Welcoming, family-style corporate culture uniquely suited to fast-paced, entrepreneurial, and motivated individuals
How much does a technical support engineer earn in San Antonio, TX?
The average technical support engineer in San Antonio, TX earns between $49,000 and $109,000 annually. This compares to the national average technical support engineer range of $61,000 to $119,000.
Average technical support engineer salary in San Antonio, TX
$73,000
What are the biggest employers of Technical Support Engineers in San Antonio, TX?
The biggest employers of Technical Support Engineers in San Antonio, TX are: