Technical support engineer jobs in San Francisco, CA - 2,110 jobs
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IT Operations Specialist - AI-Driven Tech & Onboarding
Productboard, Inc. 4.2
Technical support engineer job in San Francisco, CA
A fast-growing global technology company in San Francisco seeks an IT Operations Specialist to manage technology support and ensure a seamless IT experience. Responsibilities include deploying equipment, managing IT requests, and optimizing automation processes. Ideal candidates have experience in IT operations and a proactive approach. Salary range is competitive, with additional equity awards and benefits based on qualifications and market conditions.
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$83k-118k yearly est. 2d ago
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Market Executive: Innovation Tech Banking MD
Jpmorgan Chase & Co 4.8
Technical support engineer job in San Francisco, CA
A leading financial institution seeks a Market Executive in San Francisco to manage relationships within the Software Technology sector and lead banking teams. The candidate will focus on innovative startups and require 15+ years of experience in account management within a Commercial Bank. This role also demands strong communication and problem-solving skills. A competitive salary and benefits are offered for this full-time position, with an emphasis on industry trends and client acquisition.
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$72k-127k yearly est. 4d ago
SLED IT Solutions Sales Executive: Government Tech Growth
Xerox AG
Technical support engineer job in San Francisco, CA
A prominent technology company is seeking a Sales Executive to drive business development in the SLED market. You will identify new sales opportunities, build relationships with key stakeholders, and execute strategic sales plans. The ideal candidate has a Bachelor's degree and 3+ years of relevant sales experience in the federal government sector. This position offers a competitive base salary, uncapped commission potential, and a comprehensive benefits package within a supportive team environment.
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$51k-104k yearly est. 4d ago
IT Systems Administrator - Onsite in SF with Equity
Menlo Ventures
Technical support engineer job in San Francisco, CA
A leading technology company in San Francisco is seeking an experienced IT Analyst to manage technicalsupport and improve workplace technology. The successful candidate will have a strong background in mac OS and SaaS tools, along with excellent problem-solving skills. This on-site role offers a competitive salary within the range of $110K - $125K and fosters a collaborative and supportive work culture.
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$110k-125k yearly 4d ago
MEP Systems Engineer
Samara 3.4
Technical support engineer job in Redwood City, CA
Ready to play a key role in building the future of living? Join Samara in tackling California's housing shortage and enabling people to attain sustainable housing without compromising design or quality. Our flagship product, Backyard, is a fully turnkey, premium accessory dwelling unit (ADU) designed for homeowners and real estate developers. As we expand our offerings and scale our in-house development initiatives, we're at a pivotal moment, redefining homeownership through high-quality, attainable infill housing. Backed by top-tier investors, including Airbnb, Thrive Capital, and 8VC, Samara is positioned for significant growth and market impact.
To support our next phase of growth, we're hiring product-focused engineers to advance and scale the technical foundation of our modular system. These roles go beyond traditional design work-they refine system standards, improve factory repeatability, and ensure our units are code-compliant, manufacturable, and built to the highest standards of quality and performance.
The MEP Systems Engineer will be responsible for the detailed design and implementation of mechanical, electrical, plumbing, and PV systems tailored for modular construction building systems. This role requires a deep understanding of MEP systems combined with practical experience in modular construction. You will collaborate closely with leadership, crossfunctional design and engineering teams to integrate all technical and user experience requirements into our designs to ensure optimal functionality, sustainability, and compliance with all regulations.
What You'll Do
Design and develop integrated MEP systems for our new and existing designs including solar energy systems, including PV and ESS, optimized for prefabricated modular construction
Ensure that solar and energy storage designs align with overall MEP system functionality and building energy requirements
Lead the creation of comprehensive design documents, schematics, component material selections and system layouts, preferably using CAD and BIM software
Provide technical leadership during the installation and commissioning phases to ensure systems meet design specifications and performance standards
Conduct system testing and validation to ensure functionality, efficiency, and safety of both MEP and PV installations
Collaborate closely with installation teams to facilitate seamless and efficient factory and onsite implementation of design
Engage in research and application of the latest technologies and practices in renewable energy and modular construction
Work with program managers and other engineering disciplines to ensure holistic integration of all systems within Samara modular units
What We're Looking For
Modular construction experience in factory builds, multi-mod, stackable and/or other hands on related experience.
Licensed Electrician or Mechanical Contractor -and/or- Bachelor's degree in Mechanical, Electrical, or Energy Systems Engineering, or a related field
Professional Engineering (PE) license preferred
Minimum of 7 years of experience in one of the following: Mechanical, Electrical, Solar and/or Plumbing System design
Comprehensive knowledge of building codes, safety regulations, and sustainability practices relevant to MEP and renewable energy systems
Proficiency in design software such as Onshape, Revit, and/or other BIM methodologies preferred
Excellent problem-solving skills and the ability to adapt designs to changing technological and regulatory landscapes
Strong communication and leadership skills, capable of driving project decisions and managing complex stakeholder relationships
Ability to travel to our factory in Mexico up to 25-40%.
What We Offer
Salary range of $120-160K and performance-based bonuses.
Hybrid work schedule with 3 days each week in our Redwood City office.
Snacks and Lunch on in-office days
Early stage employee equity.
Exceptional health, dental, and vision insurance.
401k eligibility after 6 months.
Flexible PTO policy.
How to Apply
If you're excited to support Samara's mission and have the skills to match, we'd love to hear from you. Please submit your resume and a brief letter of introduction to our team.
Let's build something extraordinary-together.
$120k-160k yearly 2d ago
Principal Enterprise IT Engineer
1X Technologies
Technical support engineer job in Palo Alto, CA
Principal Enterprise IT Engineer, IT & Security
About 1X: We're an AI and robotics company based in Palo Alto, California, on a mission to build a truly abundant society through general-purpose robots capable of performing any kind of work autonomously. We believe that to truly understand the world and grow in intelligence, humanoid robots must live and learn alongside us. That's why we're focused on developing friendly home robots designed to integrate seamlessly into everyday life. We're looking for curious, driven, and passionate people who want to help shape the future of robotics and AI. If this mission excites you, we'd be thrilled to hear from you and explore how you might contribute to our journey.
Role Overview
The Principal Enterprise IT Engineer will lead the strategy, architecture, and implementation of enterprise IT systems across the company. This role will define standards for identity, endpoint management, collaboration, and security while scaling IT infrastructure to support rapid organizational growth. You'll play a key leadership role, mentoring senior engineers and influencing cross-functional and executive stakeholders to align IT operations with strategic business needs.
Responsibilities
Define and drive enterprise IT strategy, architecture, and roadmaps across identity, collaboration, and device platforms
Lead administration and scaling of Google Workspace, Okta, Intune, and MDM platforms with a focus on Zero Trust principles
Develop and implement automation frameworks and scripting (Bash, Python, PowerShell) to streamline IT operations
Align IT systems with compliance standards (e.g., SOC2, ISO 27001) and proactively mitigate enterprise risks
Ensure seamless integration of IT systems with engineering, manufacturing, and robotics environments
Act as senior escalation point for IT operations, mentoring IT engineers and building a high-performance function
Influence executive and cross-functional stakeholders to ensure IT strategy supports business growth
Requirements
Expert-level knowledge of Google Workspace, Okta, Microsoft Intune, and MDM platforms across multiple OS (mac OS, Windows, iOS, Android)
Strong scripting and automation skills (Bash, Python, PowerShell); experience implementing Zero Trust security
Proven experience scaling IT systems globally in high-growth, cloud-first or hybrid environments
Ability to lead IT architecture initiatives and partner with executive and security leadership
Experience mentoring senior IT engineers and leading high-performance teams
Preferred: Familiarity with Terraform, Ansible, and IT support for robotics or engineering-heavy environments
Preferred: Certifications such as CISSP, Okta Certified Architect, Google Workspace Admin, or Microsoft Enterprise Mobility
Benefits & Compensation
Salary: $180,000 - $235,000
Health, dental, and vision insurance
401(k) with company match
Paid time off and holidays
Equal Opportunity Employer
1X is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship, age, marital status, medical condition, genetic information, disability, military or veteran status, or any other characteristic protected under applicable federal, state, or local law.
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$180k-235k yearly 3d ago
Partner 18, IT Engineer, San Francisco
P2P 3.2
Technical support engineer job in San Francisco, CA
The Role
As an IT Engineer, you will provide a full spectrum of IT Support to the firm. Based in our San Francisco office you will serve as the face of the IT team as the primary support contact in the office for a diverse population of end users including the Executive level. You will take point on all IT needs that originate in the SF office. When not directly supporting the office, you will contribute to remote supporting the hybrid firm at-large and serve as a third level escalation point for service tickets.
The ideal candidate must have an innate desire to serve and support those around them, taking initiative to offer their services in any situation that may call for it. Low ego and agility are key. You must feel comfortable diving under desks to rig up a clean cable management solution, to supporting C-suite executives in high leverage situations, to coordinating A/V vendors for a live in-office event, to contributing on a complex SaaS system integration project with collaborators spread across the US timezones.
In this hybrid role, you should feel equally comfortable supporting users via email, chat, video call or in-person. You possess the skill to effectively troubleshoot and diagnose issues, conveying your insights through clear writing in a manner that is both friendly and professional. You carry this same demeanor into a video call or in-person interaction when the situation calls for it. You will work independently on many tasks but understand the importance of constant communication and collaboration to ensure you\'re in sync with the priorities of the larger team.
You must have deep technical knowledge across various domains including MacOS, Windows, iOS, and Android. Experience across a breadth of SaaS applications like Okta, Google Workspace, and Slack are required. You will have experience supporting fleets of endpoints, IT and networking infrastructure, and complex, multi-vendor IT environments. Experience managing integrated conference room A/V systems as well as supporting live event production are preferred.
This role requires an in-office presence 5 days a week in our San Francisco, CA office.
To join our team, you should be excited to:
Deliver a first-class, white-glove customer service experience for everyone who interacts with or within the technical systems of the firm
Troubleshoot and resolve escalated IT requests from across the entire organization, up to and especially our Executive Suite
Design, implement, maintain, and secure all IT systems and the entire SaaS software stack in our environment
Lead IT projects, coordinating cross-functional and distributed teams and ensuring timely and successful delivery
Uphold, enforce and improve the firm\'s IT security posture through diligent and rigorous planning and execution of all IT activities.
Seek opportunities for IT automations using workflow builder tools or scripts
Build and cultivate long-term relationships
Manage vendor relationships for support and staying abreast of latest developments
Author and publish high quality documentation and knowledge base articles that serves IT peers and end users
Ability to juggle high volume workstreams, stay agile and reprioritize often are critical to succeed in this role
Drink from the firehose: always learning new technologies, understand new workflows, and always open to feedback to hone your customer service approach and build new technical skills
Minimum Qualifications
6+ years experience in systems, networking, or security administration and experience in client-facing IT roles with demonstrated track record of excellence and increasing responsibilities
Growth mindset, tech-native, resourceful, optimistic and proactive attitude, always willing to serve in any situation
Strong general troubleshooting skills to diagnose, identify, and resolve technical issues
Critical thinking mindset to analyze complex, multi-dimensional problems and navigate towards a proposed solution
Exceptional communication skills, both verbal and written
Ability to work effectively within the most senior levels of the organization
Aptness to prioritize and execute tasks in a high-pressure environment
Strong MacOS and Windows skills are required
Strong iOS skills are required; Android skills are preferred
Experience with administering a wide breadth of SaaS tools is required (e.g. Okta, JAMF, Google Workspace, etc.)
Experience with client platform engineering is required (e.g. Jamf, Kandji, Intune, etc.)
Experience with networking concepts and protocols is preferred (e.g. switching, routing, DHCP, DNS, RADIUS, etc)
Experience working with Zoom, Zoom Rooms, and integrated Audio/Visual systems is highly preferred
Low ego, high empathy, and the capacity to collaborate effectively with diverse teams
The anticipated salary range for this role is between $189,000 - $221,000, actual starting pay may vary based on a range of factors which can include experience, skills, and scope.
This role is eligible to participate in the a16z carry program and various discretionary bonus programs as well as benefit and perquisite plans including health, dental, vision, disability, life insurance, 401K plan, vacation, and sick leave.
a16z culture
We do only first class business and only in a first class way
We take a long view of relationships, because we are in the relationship business
We believe in the future and bet the firm that way
We are all different, we recognize that, and we win
We celebrate the good times
We do it for the team
We play to win
At a16z we are always looking to hire the absolute best talent and recognize that diversity in our experiences and backgrounds is what makes us stronger. We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. These differences are what enables us to work towards the future we envision for ourselves, our portfolio companies, and the World.
Our organization participates in E-Verify. Click here to learn about E-Verify.
Andreessen Horowitz hereby reserves the right to make use of any unsolicited resumes received from outside recruiting agencies and / or individual recruiters without being responsible for payment of any fees asserted from the use of unsolicited resumes.
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$189k-221k yearly 1d ago
Autonomous Vehicle Systems Support Engineer
Pronto.Ai, Inc.
Technical support engineer job in San Francisco, CA
A pioneering autonomous vehicle technology firm is seeking a Technical Detective in San Francisco. The ideal candidate will solve complex software and systems issues, providing critical technicalsupport for our autonomous truck fleet. This challenging role requires strong problem-solving skills, experience analyzing large-scale logs, and proficiency in C++ and Python. Join a team focused on revolutionizing the autonomous vehicle industry and contribute to building reliable operations.
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$89k-125k yearly est. 2d ago
Systems Engineer/L3 Support with Retail Industry
Axius Inc. 4.1
Technical support engineer job in San Francisco, CA
Contract
Advanced level of server, desktop and remote support knowledge. This experience should include Administration of the following: Windows Server (2000, 2003, 2008), Active Directory, and other third party software and tools (Altiris, Ghost, Anti-Virus, vCloud, etc.)
Intermediate to Advanced understanding and experience with Enterprise Network Infrastructure and Topology (WAN, LAN, PCI, Cisco, Ethernet, Wireless, Telephony, etc.)
Project management and organizational skill must be sophisticated enough to be able to track and drive complex global technical initiatives to completion with the assistance of Retail IT/third party vendor staff
Ability to support working outside of normal business hours to provide after hour or "on-call" support when necessary to solve high profile issues or complete critical path projects
All your information will be kept confidential according to EEO guidelines
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$84k-115k yearly est. 4d ago
IT Engineer
Getnooks
Technical support engineer job in San Francisco, CA
About Nooks.ai:
Nooks is the AI Sales Assistant Platform (ASAP) that automates the busywork so reps can focus on the human part of selling and generate more sales pipeline. Nooks has helped thousands of sales reps hit quota, saved customers hundreds of thousands of hours, and powered hundreds of millions of dollars in pipeline. Nooks is loved by sales teams at companies like Hubspot, Rippling, and Toast, and hundreds more.
For more information, visit Nooks.ai ****************
About the role:
Nooks is searching for our first IT Engineer to own all internal IT. Reporting to our VP of Engineering, you'll manage digital and physical security, office technology, AV systems, employee onboarding, and company-wide tooling operations. You are a master of AI and automation, love to learn, solve problems proactively, and prioritize the employee experience. This role supports a 200+ employee start up that is growing rapidly. Join us in being an integral part of our growth and ensuring a fast, secure, and reliable technical experience for our employees from day one.
What you'll do: Employee Lifecycle & Helpdesk
Manage end-to-end user onboarding/offboarding, including account provisioning (Google Admin, OpenAI, internal tools), SSO access, device setup, and workspace readiness.
Operate the daily IT helpdesk, supporting issues related to VPN access, device troubleshooting, application permissions, and equipment repairs.
Manage device lifecycle: wiping laptops, device upgrades, refresh cycles, Apple Business Manager, and Kandji MDM.
Systems Administration & Tooling
Administer company systems including Google Workspace, Kandji, 1Password, VPN, device compliance tools, and internal corporate apps.
Configure tags, groups, role-based access control, and handle provisioning/deprovisioning across SaaS tools.
Maintain and update Kandji blueprints based on security, compliance, and customer requirements.
Support SSO integrations, SCIM automation, and improvements to IAM workflows.
Manage corporate IT infrastructure accounts, licenses, subscriptions (e.g., CDW, Cisco).
Alert monitoring integrations and automating security workflows experience is a plus
Security, Compliance & Policy
Partner with Security/Eng to support:
Device trust and endpoint compliance
EDR monitoring and alerts triage
Backup, acceptable use, data retention, and access policies
Support audit requirements (SOC2/ISO) including access reviews, badge/camera systems, and physical security setup.
Office Technology & AV
Own AV and in-office tech operations
Set up and troubleshoot meeting room devices, conferencing systems, tablets/navigators, digital signage, IoT devices, and Chromecast/Apple TV.
Manage all-hands AV production, including audio hardware, cameras, mic setup, presenter laptop configuration, and remote broadcast quality.
Build and maintain AV SOPs, trainings, and room-use documentation.
Drive improvements to conference room experiences including cameras, microphones, projectors, and cable management.
Prior experience in new office build outs is a plus
Network & Workplace Infrastructure
Support office network operations (in partnership with vendors/partners), including:
WiFi setup and troubleshooting, VLAN configuration, IoT and device onboarding, Printer setup and maintenance, Conference room hardware upgrades and replacements
Help maintain IDF rooms, structured cabling, and hardware inventory.
Projects & Backlog Execution
Lead or contribute to ongoing IT/Tech Ops projects, including:
Automating onboarding/offboarding via SSO + SCIM
Upgrading device compliance profiles and blueprints
Implementing new AV solutions for meeting rooms and common areas
Rolling out new conferencing hardware across multiple offices
Implementing badge systems, cameras, and physical access tools
Improving tool access workflows and internal IT documentation
Who you are:
3-7+ years of hands‑on IT or Workplace Technology experience
Strong experience with Google Workspace, Kandji (or similar MDM), ABM, VPN, and common SaaS provisioning
Comfortable with AV systems, conferencing equipment, and office tech environments
Ability to manage multiple office setups and coordinate with vendors
Experience writing IT policies, SOPs, and training documentation
Strong troubleshooting background across networks, devices, and SaaS apps
A bias for automation and process improvement
Equal Employment Opportunity Statement
Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.
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$113k-161k yearly est. 13h ago
Enterprise IT Engineer
Arena Intelligence
Technical support engineer job in San Francisco, CA
About LMArena
LMArena is the open platform for evaluating how AI models perform in the real world. Created by researchers from UC Berkeley's SkyLab, our mission is to measure and advance the frontier of AI for real-world use.
Millions of people use LMArena each month to explore how frontier systems perform - and we use our community's feedback to build transparent, rigorous, and human-centered model evaluations. Leading enterprises and AI labs rely on our evaluations to understand real-world reliability, alignment, and impact. Our leaderboards are the gold standard for AI performance - trusted by leaders across the AI community and shaping the global conversation on model reliability and progress.
We're a team of researchers, engineers, academics, and builders from places like UC Berkeley, Google, Stanford, DeepMind, and Discord. We seek truth, move fast, and value craftsmanship, curiosity, and impact over hierarchy. We're building a company where thoughtful, curious people from all backgrounds can do their best work. Everyone on our team is a deep expert in their field - our office radiates excellence, energy, and focus.
About the Role
We're looking for a hands‑on Enterprise IT Engineer to design, secure, and scale the systems that keep LMArena running - from identity and access management to endpoint security and collaboration infrastructure. You'll be our first dedicated IT hire, shaping the foundation for how the company manages identity, devices, and connectivity as we grow.
You'll own critical components of our enterprise stack - Okta, Google Workspace, Intune, CrowdStrike, and Cloudflare - ensuring our environment is secure, automated, and frictionless. You'll work closely with engineering, security, and operations teams to balance security rigor with the speed and autonomy our work demands.
You'll
Shape our identity and access foundation by managing user lifecycles through Okta (SCIM, SSO, Workflows), enforcing MFA with FIDO2 hardware keys, and automating provisioning and governance.
Oversee our SaaS and collaboration tools - administering Google Workspace, GAM, and key third‑party apps to maintain least‑privilege access, clean integrations, and efficient license usage.
Manage our devices and endpoints across Windows, mac OS, iOS, and Android via Intune and CrowdStrike Falcon, ensuring compliance, patching, and device assurance.
Maintain secure connectivity for distributed teams using Cloudflare One - troubleshooting access, network, and VPN issues to keep our environment reliable and responsive.
Partner with security leadership on tool selection, vendor management, and incident response while developing and enforcing IT and security policies.
Automate and optimize workflows using Okta Workflows, Google APIs, or scripting (Python, PowerShell, or Bash) to improve reliability and reduce manual effort across the enterprise stack.
You'll have
4-6 years of experience across IT and security engineering, ideally in a high‑growth or technical environment.
Deep experience with Okta, Google Workspace, and hardware‑key MFA (YubiKey, FIDO2).
A strong background in managing Intune and CrowdStrike Falcon in mixed‑device environments.
Practical experience with mac OS and Windows administration, troubleshooting, and device policy enforcement.
Familiarity with SaaS lifecycle automation, least‑privilege access models, and identity governance.
Excellent communication skills and the ability to work effectively with executives, engineers, and external partners.
A “builder” mindset - hands‑on, resourceful, and comfortable owning both the details and the architecture.
Bonus Points
Experience at a high‑growth SaaS or AI startup.
Familiarity with Cloudflare One administration and policy configuration.
Comfort with Linux and cloud platforms (AWS, GCP, or Azure).
Experience automating workflows via Okta Workflows, Google Workspace APIs, or custom scripting.
What we offer
We offer competitive compensation and equity aligned to the markets where our team members are based. The base salary range will depend on the candidate's permanent work location.
Comprehensive health and wellness benefits, including medical, dental, vision, and additional support programs.
The opportunity to work on cutting‑edge AI with a small, mission‑driven team.
A culture that values transparency, trust, and community impact.
Come help build the space where anyone can explore and help shape the future of AI.
LMArena provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.
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$113k-161k yearly est. 4d ago
IT Engineer - Onsite SF, Autonomous & Impactful
Hard Yaka
Technical support engineer job in San Francisco, CA
A fast-growing tech company based in San Francisco seeks an experienced IT Engineer for contract work. You will manage IT operations, leading employee onboarding and troubleshooting. Candidates should have 3-5 years of experience in IT roles, with skills in Google Workspace and troubleshooting. The position requires reliable execution and communication skills. You will work in the office three days a week, participating in an innovative tech culture that values diversity and collaboration.
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$113k-161k yearly est. 13h ago
IT Engineer: AI-Driven Workflows & LRC Automation
Airwallex
Technical support engineer job in San Francisco, CA
A global financial technology company is seeking an experienced IT Engineer to support its LRC teams. You will manage workflows, build automation and orchestration, and work closely with the Legal team to enhance efficiency. The ideal candidate is experienced in identity management standards, has strong programming skills, and possesses a bachelor's degree in Information Technology. This role offers opportunities to work on global challenges and innovative projects, making a significant impact on the organization.
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$113k-161k yearly est. 3d ago
Founding Platform Engineer - Cloud Infra & Systems (SF)
Amadeus Search
Technical support engineer job in San Francisco, CA
A seed-stage startup in San Francisco seeks a Founding Engineer specializing in Platform & Infrastructure. You will be responsible for managing Kubernetes clusters and building automated infrastructure to optimize performance. The ideal candidate has 4-5+ years of experience in the field, with deep expertise in cloud platforms like AWS, Docker, and Terraform. This role offers a competitive salary of $160k - $200k plus equity, and the chance to shape the company's technical strategy and culture.
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$160k-200k yearly 3d ago
IT Engineer
Airangels
Technical support engineer job in San Francisco, CA
About AngelList
We exist to accelerate innovation. We do this by giving more people the opportunity to participate in the venture economy by building the financial infrastructure that makes it possible for more people to invest in world-changing startups. We also build tools for startup founders that help them run their operations, so they can focus on building their company.
AngelList is the nexus of venture capital and the startup community. We support over $171B+ assets on our platform, and we've driven capital to over 13,000 startups. 57% of top-tier U.S. VC deals involve investors on AngelList.
While our scale is large, our ambitions are even larger - we're innovating on the infrastructure for venture and individual investors and the startups they invest in. Come build with us!
About the Role
We're looking to add a new IT Lead; a builder who can rethink the function for an AI‑first world, designing and executing a roadmap that automates intelligently, scales seamlessly, and redefines how IT enables our company.
You'll be accountable for the technology experience of every employee at AngelList, from day one onboarding to daily productivity. You'll lead cross‑department projects, embed security into every process, and bring an automation‑first approach that frees our people to focus on their most valuable work.
Responsibilities
Design and own the IT strategy, prioritizing automation, AI‑driven workflows, and measurable impact.
Build and maintain secure, zero‑touch systems for onboarding, offboarding, and role changes.
Lead cross‑functional initiatives spanning engineering, security, ops, and leadership.
Define and enforce MDM and endpoint policies that balance security and usability.
Manage and optimize SaaS platforms and productivity suites for cost, compliance, and performance.
Partner with the CISO to identify and close security gaps.
Oversee office IT infrastructure to ensure reliability and a great employee experience.
Track and improve IT service delivery using clear metrics and employee feedback.
What We're Looking For
5+ years in IT leadership roles with a focus on automation and AI adoption.
Proven success driving multi‑stakeholder projects from planning to delivery.
Strong security acumen and experience with identity/access management and MDM.
Ability to operate both strategically and hands‑on.
Excellent communicator, able to explain technical solutions in plain language.
Comfortable making decisions with incomplete information in fast‑moving environments.
If you don't tick every box above, we'd still encourage you to apply. We're building a diverse team whose skills balance and complement one another.
Office Locations
AngelList has offices in two hub cities: San Francisco and New York City that you can choose to work from. This role is based in our SF office. We're focused on hiring within these hubs and people hired from these hub offices are expected to come into the office twice per week (Tuesdays and choice between Wednesday or Thursday).
Compensation
The compensation for this role consists of a competitive base salary, benefits, and equity package. The base salary for this role is $140,000+ annually but actual will vary based on a number of factors including a candidate's professional background, experience, and location. Additional details about our Total Rewards package will be provided during the recruitment process.
Benefits
We support our employees in their lives both inside and outside of work.
* See additional detail on our benefits here: ***********************************
* Learn about our Funders & Founders Program here: ***************************
Working at AngelList
At AngelList, we are united in our purpose to accelerate innovation and build the future of private markets. Our beliefs and values shape how we work, collaborate, and create impact. If the below resonate, we'd love to have you with us.
*Beliefs: **************************
*Values & Leadership Expectations: *************************
AngelList is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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$140k yearly 2d ago
LLM Systems Engineer - AI, LangChain & FastAPI Expert
Bayrocklabs
Technical support engineer job in San Francisco, CA
A leading product engineering firm is seeking an AI Engineer to work on LLM-powered systems. The ideal candidate will have deep Python skills and hands-on experience with LangGraph, LangChain, and FastAPI for building robust backend services. This role promises an innovative work environment focused on excellence and professional growth, contributing to ground-breaking technologies and projects in the tech landscape.
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$87k-121k yearly est. 2d ago
Platform Engineer - Scalable DB Systems (Onsite SF)
Quizlet, Inc. 4.5
Technical support engineer job in San Francisco, CA
An innovative learning platform in San Francisco is seeking a Platform Engineer to build and maintain robust database systems. Candidates should have 2-4 years of experience and be proficient in database technologies like MySQL and BigQuery. This position emphasizes collaboration in a fast-paced environment and requires presence in the office at least three days a week. Competitive compensation and benefits are provided.
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$102k-140k yearly est. 3d ago
Visiting Prof, Computer Engineering - Teaching & Research
New River Community College 3.7
Technical support engineer job in San Francisco, CA
An international research university in California seeks accomplished visiting faculty in Computer Engineering to educate future leaders. The successful candidate will have a Ph.D. in the relevant field and will teach four courses over the academic year while engaging in multidisciplinary research. Generous relocation allowances, educational assistance for dependents, and access to research funding are part of the benefits. The university encourages applications from diverse candidates, aiming for a vibrant academic community.
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$107k-137k yearly est. 13h ago
IT Systems Administrator
Menlo Ventures
Technical support engineer job in San Francisco, CA
Employment Type
Full time
Department
General & Administrative
Compensation
San Francisco Bay Area $110K - $125K
Envoy's compensation package includes a market-competitive salary, equity for all full-time roles, and excellent benefits. Final offers may vary within the provided range, depending on experience, expertise, and other factors.
Envoy builds workspace management technology that makes it simple to run secure, compliant, and connected workplaces across every location. Over 16,000 workplaces and properties around the world rely on Envoy to create great experiences for employees and visitors while meeting safety, security, and compliance needs at scale. From corporate headquarters and labs to manufacturing sites, Envoy powers the places where people work best together.
Learn more at envoy.com
About the role
Envoy's Workplace Technology team strives to create a workplace that just works. You will join an experienced IT team in building, supporting, and growing an innovative technology experience for all Envoys. We believe that IT is more than a service desk; we don't just keep the lights on, we help design the light.
Our team is looking for an exceptional/experienced tech analyst who will be the primary point of escalation for front-line issues, communication, and resolution. This is a full-time role, reporting to our Workplace Technology Manager. Envoy is a fast-paced startup environment, and we look for people who are creative, agile, and organized.
This is an on-site position that requires 5 days a week (Monday-Friday) in our San Francisco HQ.
You are
A seasoned, experienced professional with a full understanding of providing IT support.
You will
Provide level 2 and level 3 support for technical issues.
Support Envoys in their daily service, software, and hardware requests.
Resolve complex Workplace Tech support requests.
Conduct root cause analysis, identify appropriate solutions, and implement them.
Document and train the team on IT subject matter expertise.
Support and continuously improve onboarding and offboarding processes.
Collaborate on team, department, and company-wide IT-owned initiatives.
You have
Enjoy working in a customer-focused, technical environment.
Strong experience working with mac OS, iOS, and SaaS services and tools.
Ability to communicate problem-solving related questions and directions in a clear and accessible way.
Design, build, and maintain Okta/JIRA Workflows to automate identity lifecycle events (onboarding, offboarding, role changes, and app provisioning).
Identify opportunities for workflow optimization using Okta APIs, hooks, and integrations.
Manage JAMF Pro for mac OS and iOS devices across the organization. Create and maintain configuration profiles, policies, and scripts to automate device setup and compliance enforcement.
Prioritize a variety of tasks and service requests in a dynamically changing environment.
Experience in automating workflows and implementing system improvements.
Advanced administration skills in applications like Atlassian, Google Workspace, Okta, Zoom, Zapier, Slack, and other SaaS apps.
You'll get
A high degree of trust in your ideas and execution.
An opportunity to partner and collaborate with other talented people.
An inclusive community where you feel welcomed and cared for as a person.
The ability to make an immediate impact, helping customers create a great workplace experience.
Support for your personal and professional growth.
Bonus points
Expertise in specific technologies or platforms, particularly within Apple's ecosystem.
Familiarity with ITIL methodologies or certifications.
If you have any questions related to compensation, please contact Recruiting after you apply.
#LI-Hybrid
By applying for this position, you acknowledge that you have fully read and understand the job requirements and received the Envoy Privacy Notice for applicants, which is linked here. Completing this application requires you to provide personal data, such as your name and contact information, which is mandatory for Envoy to process your application. Envoy is an EEO Employer and does not discriminate on the basis of any characteristic protected by local, state or federal law.
Compensation Range: $110K - $125K
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$110k-125k yearly 4d ago
IT Engineer
P2P 3.2
Technical support engineer job in San Francisco, CA
Employment Type
Full time
Department
Paradigm
Compensation
$150K - $170K
Actual starting pay may vary based on a range of factors which can include experience, skills, and scope. This role is eligible for additional performance-based compensation as well as a comprehensive benefits package.
The Firm
Paradigm is a San Francisco-based investment firm focused on crypto and frontier technologies across the globe, with over $11 billion in assets under management. We make investments in companies and protocols at all stages, ranging from early-stage venture financing rounds to growth equity to liquid token assets.
Paradigm was co-founded in 2018 by Matt Huang (former Partner at Sequoia Capital) and Fred Ehrsam (co-founder of Coinbase). Since then we've been hard at work building a world-class team of brilliant mutants to investigate the world's most beautiful technical problems. Our research-driven approach helps us build relationships with founders and entrepreneurs, but it also reflects our broader goal of growing the crypto ecosystem globally and accelerating crypto's ability to advance the world we live in. We believe that crypto will ultimately redefine money, finance, and the internet itself, and this technological revolution will have a fundamental and long-lasting impact on the global economy.
The Role
Paradigm is looking for an IT Engineer to join our team. The primary responsibility of this role is to provide best in class support to all of Paradigm's users. In addition to providing support, you'll also be responsible for assisting with implementing, configuring and maintaining SaaS applications and tools, alongside the IT Systems Engineers.
You have:
3+ years of IT support experience, with a strong technical background troubleshooting Mac and iOS endpoints as well as SaaS applications (e.g., Zoom, Google Workspace, Slack)
1+ year of IT system administration experience, with hands-on exposure to IAM (Identity and Access Management), and endpoint management.
Solid understanding of ITSM best practices, collaboration platforms (Slack, Zoom), networking fundamentals, and AV/conference room technologies
Proven expertise in testing, configuring, and deploying IT solutions in a fast-moving environment
Ability to set clear expectations, prioritize effectively, and follow through on commitments in a timely and reliable manner
Excellent written and verbal communication skills, with the ability to translate complex technical concepts for both technical and non-technical audiences while maintaining a customer-first focus
Nice to haves:
Experience working in a fast-paced or high-growth company
Familiarity with APIs, GCP, SAML, OIDC
Python scripting experience
Exposure to OktaWorkflows
Background in security operations (e.g., incident response, vulnerability management)
You are:
Passionate about delivering world-class customer service, with a strong sense of ownership and integrity
Skilled at building relationships and adapting your support approach to the needs of diverse stakeholders
Eager to expand your expertise beyond day-to-day IT support by engaging in cross-functional projects such as software rollouts and systems management alongside the Systems Engineering team
Highly trustworthy and motivated, with a strong drive to contribute, grow, and succeed as part of the team
You will:
Work in person in San Francisco, CA (currently 3 days per week onsite)
Deliver best-in-class IT support, ensuring high levels of employee satisfaction and productivity
Participate in the team's on-call rotation and after-hours support coverage
Maintain and manage a wide range of cloud applications used across the organization
Partner with Systems Engineers on projects and progressively take full ownership of initiatives from start to finish
Document, standardize, and continuously improve IT processes and best practices
Compensation Range: $150K - $170K
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How much does a technical support engineer earn in San Francisco, CA?
The average technical support engineer in San Francisco, CA earns between $73,000 and $157,000 annually. This compares to the national average technical support engineer range of $61,000 to $119,000.
Average technical support engineer salary in San Francisco, CA
$107,000
What are the biggest employers of Technical Support Engineers in San Francisco, CA?
The biggest employers of Technical Support Engineers in San Francisco, CA are: