Technical support engineer jobs in San Ramon, CA - 4,037 jobs
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Vanguard-Ip
Technical support engineer job in Palo Alto, CA
A leading intellectual property firm located in California seeks candidates proficient in engineering and law for roles that intersect with technology giants. The ideal applicant will possess a degree in a relevant field and the capability to engage with technical and legal aspects of cutting-edge technologies including AI and robotics. This position promises opportunities in diverse fields including clean energy and healthcare innovation.
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$76k-129k yearly est. 3d ago
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Machine Learning Computer Vision Engineer
Apple Inc. 4.8
Technical support engineer job in Cupertino, CA
Cupertino, California, United States Software and Services
The Camera Imaging Algorithms team in the Camera & Photos organization provides innovative algorithms and imaging solutions for all of Apple's awe-inspiring devices including iPhone and iPad. We have worked on many core algorithms in the Apple camera imaging pipeline like Deep Fusion, Photonic Engine, SmartHDR, and Panorama. Combining groundbreaking artificial intelligence, computer vision and computational photography techniques with next-generation hardware, our team takes the mobile photography experience to the next level. If you are passionate about finding and solving new problems in computer vision with artificial intelligence and image/video processing, we have the job for you.
Description
As a member of our team, you will work on special applications of AIML and computer vision for creating imaging solutions. Through crafting advanced algorithms and forward‑looking features, you will contribute to existing and future iterations of Apple's products. You will collaborate daily with our team of engineers to build a new and dynamic vision of how we approach new problems. You will contribute directly to solving those problems using creative and unique algorithms.
Responsibilities
Train/fine tune AIML models to design new camera features
Investigate new computational photography/machine learning approaches for camera imaging
Develop visualization tools to support feature development
Work closely with x-functional teams to develop solutions from concept to implementation
Minimum Qualifications
Proven practical experience in designing computer vision algorithms for video / imaging applications leveraging machine learning, foundation model fine‑tuning, and computational photography
Ability to work in cross‑functional teams
Proficient written and verbal communication skills
BS/MS/PhD in Machine Learning, Electrical Engineering, Computer Vision, Computer Science, or a related field
Preferred Qualifications
A good understanding of recent developments in computer vision including foundation models, machine learning, and computational photography
Experience with iOS or other mobile systems
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $147,400 and $272,100, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.
Apple accepts applications to this posting on an ongoing basis.
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$147.4k-272.1k yearly 2d ago
Market Executive: Innovation Tech Banking MD
Jpmorgan Chase & Co 4.8
Technical support engineer job in San Francisco, CA
A leading financial institution seeks a Market Executive in San Francisco to manage relationships within the Software Technology sector and lead banking teams. The candidate will focus on innovative startups and require 15+ years of experience in account management within a Commercial Bank. This role also demands strong communication and problem-solving skills. A competitive salary and benefits are offered for this full-time position, with an emphasis on industry trends and client acquisition.
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$72k-127k yearly est. 4d ago
Principal Enterprise IT Engineer - Zero-Trust & Automation
1X Technologies
Technical support engineer job in Palo Alto, CA
A robotics and AI company in Palo Alto is seeking a Principal Enterprise IT Engineer responsible for leading IT strategy and architecture across the organization. The ideal candidate will have expert knowledge of Google Workspace and Okta, strong scripting skills, and experience scaling IT systems in high-growth environments. This role offers a competitive salary of $180,000 - $235,000 along with comprehensive health benefits and 401(k) matching.
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$180k-235k yearly 3d ago
Cybersecurity Solutions Engineer - USPS SLED West
Cisco Systems 4.8
Technical support engineer job in San Francisco, CA
Meet the Team
You will provide guidance and assist Security Sellers and Account teams within the territory in a pre‑sales technical role, showcasing Cisco security product solutions, setting up demonstrations, explaining features and benefits to customers, and designing and configuring products to address specific customer security needs. You will form relationships with our customer's key decision-makers, positioning Cisco security solutions aligned accurately to their requirements.
You will be a part of an outstanding technical pre‑sales team in our Global Security Sales Organization (GSSO), responsible for driving the success of Cisco's Security Portfolio and focusing on protecting Customer Application Environments no matter where they live (on‑prem / any cloud).
Our mission is simple: democratize security by making it easy and effective for everyone. We're transforming security from the ground up by solving the world's most pressing geopolitical challenge - safe, secure information access. We engineer our business to enable our customers to easily address their ever‑evolving security challenges.
We believe that impactful work is rewarding work and that our team is at its best when everyone feels empowered to bring their whole self to work. We learn together by hiring for cultural contribution, not cultural fit, and recognize that diversity in background and thought are essential to building high‑impact teams.
We invest in growth and learning opportunities and encourage our people to never stop learning. We foster collaboration and believe in being recognized (and rewarded!) for hard work. We champion a healthy work‑life balance. We're kinder than necessary.
Together we build for the future by designing simple solutions for complex problems. And that's why we're the most loved and trusted name in security.
Your Impact
As an advisor to the customer, you'll be working with technology experts to craft architectures and configure products to meet customer‑specific needs, are prepared to lead all technical aspects of pre‑sales activities, and position security solutions effectively against competing offerings. You are an aggressive starter, self‑starter with the ability to build executive relationships, develop and execute sales strategies and tactics that improve Cisco's opportunity with a customer environment, position and promote the partner and customer value proposition for Cisco security architecture, articulate Cisco's product and business strategies, and create the demand that makes deals happen! You will:
Serve as the subject matter expert in Cisco security solutions
Provide guidance and assist account teams within the territory in building solutions to address specific customer security needs
Understand business requirements for a customer base and be able to translate them into technical requirements
Understand and articulate Cisco's architecture and services within security technologies
Create, present, and document technical solutions
Perform in-depth and high‑level technical presentations for customers partners and prospects
Drive identified major account opportunities (i.e. technical consulting, upper‑level management presentations, and Cisco technology solutions) while allowing local account teams to maintain long‑term ownership
Who You Are
You are passionate about the customer experience and excited about new technology. You are a true teammate and love to learn. Being a self‑starter, our SEs act as an industry domain authority, and strive to help Cisco make customers for life.
Minimum Qualifications
Minimum of 4 years of pre‑sales tech experience.
Hands on experience with one or more of these Cisco Security Products (or their competitive equivalent): ********************************************************************
Preferred Qualifications
History of successful quota achievement.
Ability to demo / POV any of these Cisco Security products (the more the better): ********************************************************************
Knowledge of public clouds AWS, Azure, GCP, and OCI.
Experience with incident response a plus
Experience with administering security for a company (e.g. purchased and deployed Cisco security products as a customer) is a plus.
Solid presentation and interpersonal skills.
Experience with whiteboard discussions that transform customer requirements into security solutions
Highly motivated self‑starter who does not need day‑to‑day management
Experience with APIs and scripting languages is a nice to have but not required.
Why Cisco?
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Message to applicants applying to work in the U.S. and/or Canada:
The starting salary range posted for this position is $200,000.00 to $252,000.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.
Individual pay is determined by the candidate's hiring location, market conditions, job‑related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long‑term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:
10 paid holidays per full calendar year, plus 1 floating holiday for non‑exempt employees
1 paid day off for employee's birthday, paid year‑end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non‑exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full‑time employees
Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
For non‑sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.
Employees on sales plans earn performance‑based incentive pay on top of their base salary, which is split between quota and non‑quota components, subject to the applicable Cisco plan. For quota‑based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non‑quota‑based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
The applicable full salary ranges for this position, by specific state, are listed below:
New York City Metro Area:
$200,000.00 - $289,800.00
Non‑Metro New York state & Washington state:
$192,000.00 - $278,200.00
For quota‑based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
** Employees in Illinois, whether exempt or non‑exempt, will participate in a unique time off program to meet local requirements.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
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$200k-289.8k yearly 4d ago
Forward Deployed Engineer Lead
Medplum
Technical support engineer job in San Francisco, CA
Medplum is the operating system for modern healthcare. Because our platform is highly flexible and deeply technical, our customers-ranging from seed‑stage startups to massive health systems-require more than just "support." They require high‑level technical partnership to build their core clinical infrastructure.
As the Forward Deployed Engineering (FDE) Lead, you will head the team that sits at the intersection of Engineering, Product, and Sales. You will be the "Technical Closer" for our most strategic accounts and the primary mentor for our FDE team. Your goal is to ensure "Production Success" for our customers by helping them architect, build, and ship their clinical applications on the Medplum stack.
This is a Player‑Coach role. You will spend your time architecting complex solutions for our most strategic customers while simultaneously formalizing the "Medplum Way" of implementation to help our team scale.
What You Will Do
Lead by Example: Act as the lead architect for our most complex enterprise implementations. You will help customer engineering teams navigate build‑vs‑buy decisions and design their clinical data strategy on top of Medplum.
Formalize the FDE Playbook: Take the "chaos" of early‑stage implementations and turn them into a repeatable engine. You will define how we handle technical discovery, implementation sprints, and "go‑live" milestones.
Bridge Product & Engineering: You are the voice of the customer. You will translate real‑world implementation bottlenecks into high‑quality product requirements, helping the core team prioritize the roadmap based on what actually happens in the field.
Mentor & Scale the Team: Provide technical leadership and mentorship to the FDE team. You will help recruit new FDEs and ensure they have the training and tools (SDKs, starter kits, documentation) to be successful.
Code the "Golden Paths": Stay hands‑on by contributing to our public repositories and creating "Golden Path" implementation examples that serve as the blueprint for the entire Medplum community.
About You
The Technical Pedigree: You have 6+ years of experience in high‑stakes technical roles (Senior FDE, Staff Engineer, or Solutions Architect). You are a proficient coder in the TypeScript/Node.js ecosystem and aren't afraid to dive into the Medplum source code to unblock a customer.
Executive Presence: You can command a room of C‑suite executives at a major health system, translating Medplum's technical primitives into their business outcomes.
High Agency: You are obsessed with customer success. If a customer is blocked, you feel it personally. You have the technical chops to unblock them yourself and the leadership skills to ensure the team learns from the experience.
SF‑Based: You are based in the Bay Area and value the high‑bandwidth collaboration of being in‑person with the founding team 2‑3x/week.
About Medplum
Medplum is redefining healthcare with our open source, API‑first electronic health record (EHR) platform, trusted by leading digital health and life sciences companies. Our mission is to catalyze change in the healthcare industry by improving the access, privacy, and utility of health data. At Medplum, we have a unique opportunity to impact the lives of patients, speed medical research, and contribute to the open source ecosystem.
Competitive compensation package with equity
Flexible time off
The chance to shape the future of healthcare tech - leave your mark on this vital industry
The San Francisco, CA base salary range for this role is $160,000‑$240,000 per year. Actual base salary within this range will be determined based on job‑related skills, experience, and qualifications.
Join us in our mission to revolutionize healthcare. If you're excited about driving customer success, building strategic relationships, and shaping the future of our Forward Deployed Engineering team, we'd love to hear from you! Reach out to ******************* .
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$160k-240k yearly 1d ago
ML Engineer: Computer Vision for Fish Farms
Aquabyte
Technical support engineer job in San Francisco, CA
A leading aquaculture technology company in San Francisco seeks a Machine Learning Engineer to develop and deploy machine learning models and algorithms for fish farming. Candidates should have a BS/MS in a relevant field, with 3+ years of experience in data science, strong coding skills in Python and SQL, and excellent data management abilities. This role offers competitive salaries, an unlimited vacation policy, and mentorship opportunities in a fast-paced environment.
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$113k-166k yearly est. 4d ago
Capacity Engineer, Compute
Menlo Ventures
Technical support engineer job in San Francisco, CA
About Anthropic
Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
The mission of the Compute team is to provide input into our company-wide cloud infrastructure strategy and efficiency deliverables, advise on key decisions affecting budget, and provide capacity planning and performance expertise to various anthropic-wide stakeholders in finance and engineering leadership. As an early member of this team, you would be required to work with engineering teams to ensure optimal operation and growth of our infrastructure from both a cost and technology perspective and collaborate cross-functionally with finance and data science partners to analyze and forecast growth.
Responsibilities:
Develop self-service tools and processes to enable anthropic engineers to understand their capacity, efficiency, and costs
Design, develop, and lead necessary automation to help capacity plan for both near and long term outcomes
Institute and design governance workflows to help manage additional capacity request approvals
Investigate new capacity requests to ensure the best use of resources and that instances are sized appropriately
Build and drive cost to serve analytics programs to guide engineering, finance, and leadership on the total cost (TCO) and infrastructure impact of our scaling factors. Inform pricing conversations through customer profile sensitive gross margin analysis.
Tech lead with outside vendors to manage anthropic capacity needs
Proactively identify infrastructure inefficiency opportunities, document proposal and be a key contributor in driving a positive outcome
Serve as an advisor to engineering and finance functions and executive team for one of the largest areas of expenditure
Work closely with TPMs on special efficiency projects and help deliver committed outcomes
You may be a good fit if you:
5+ years experience in capacity engineering
5+ years experience in a technical role
Intermediate knowledge of various public cloud providers
Experience with data modeling for public cloud
Experience with budgeting, capacity planning experience, and cloud efficiency optimization workflows
Experience in scripting and building automation tools
Self-disciplined and thrives in fast paced environments
Familiarity with cloud compute, storage, network, and services
Attention to detail and a passion for correctness
Deadline to apply: None. Applications will be reviewed on a rolling basis.
The expected salary range for this position is:
$320,000 - $405,000 USD
Logistics
Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience.
Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact - advancing our long-term goals of steerable, trustworthy AI - rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage:Learn aboutour policy for using AI in our application process
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$113k-166k yearly est. 1d ago
IT Engineer - Onsite SF, Autonomous & Impactful
Hard Yaka
Technical support engineer job in San Francisco, CA
A fast-growing tech company based in San Francisco seeks an experienced IT Engineer for contract work. You will manage IT operations, leading employee onboarding and troubleshooting. Candidates should have 3-5 years of experience in IT roles, with skills in Google Workspace and troubleshooting. The position requires reliable execution and communication skills. You will work in the office three days a week, participating in an innovative tech culture that values diversity and collaboration.
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$113k-161k yearly est. 5d ago
Forward Deployed Engineer
Truth Systems 4.5
Technical support engineer job in San Francisco, CA
At Truth Systems, we're building the only trust and safety software any organization will ever need. A protection layer for every individual.
We're laying that foundation with AI Governance. Our product Charter is an agent that monitors and flags misuse of AI in line with firm policies and client rules in real time. We're building always-on, real-time systems that keep people safe and organizations compliant without slowing down their work.
We are:
Small and well-funded. We've raised $4M from world-class investors like Gradient Ventures, Lightspeed, The Legaltech Fund, Y Combinator, and Pear VC. We are currently a team of 4. We are hiring thoughtfully, with ~3 people in the next 6 months.
Intensely trustful + high ownership. We optimize for impact per person by requiring high ownership from each team member. We hire experts, ambitious problem-solvers, and generally unstoppable people, and we place a lot of trust in them. We prefer short (or no) meetings, full autonomy, and individualized schedules.
Your Mission
Over the next 12-18 months, you will embed with customers to help firms navigate and uncover risk surfaces within their organizations.
This role blends engineering and customer empathy. You'll work directly with clients to understand workflows, translate them into software, and ensure successful adoption.
Outcomes
Customer integrations from 0 → 1. Lead deployments of our agents and backend systems in live customer environments. Deliver reliable, secure, and fast integrations.
Feedback-driven development. Translate client insights into product improvements and new features. Influence our roadmap through real-world usage.
Customer Partnership: Collaborate deeply with clients to identify their pain points, propose solutions, and deliver measurable value.
Travel for Deployment and Collaboration: Travel to meet customers across the U.S. (e.g., NYC, Atlanta, Chicago, Seattle, Ohio, and more) for implementations, feedback sessions, and training.
Competencies
Technical and hands-on: You've spent 1+ years building real products in production - shipping code, wrestling with weird APIs, and making things work in messy, real-world stacks.
Full-stack curious: You're fluent in TypeScript/JavaScript (React or Next.js for lightweight UIs) and comfortable with at least one backend language like Python for integrations and automations.
Deeply empathetic (must be): Both our team and our customers require empathetic and low-ego people. Some of our users' careers depend on our product being ‘right', so trusting and listening to them is our most important skill.
Independent and process building (must be): We don't have a lot of structure. You'll build many processes and set standards yourself, and everyone we hire after you will follow them.
Adventurous: You're comfortable with the unknown, love building new experiences, and don't mind travel when it helps you get closer to the problem. Our team's roots span 4+ continents - we like working (and learning) with people from everywhere.
Why Join Truth Systems
Autonomy: You'll have full ownership of what you build. We trust you to make the right calls, set your own pace, and push projects from idea to production without red tape.
Output-focused, not input-focused: We care about impact, not hours. Now that is not to say there will not be days when hours don't get long, but you'll be judged by what you deliver and how it moves the needle - not how long you sit in front of a screen.
Cutting-edge meets meaningful: You'll be working at the edge of AI - designing systems that redefine how humans interact with intelligence. At Truth Systems, we care deeply about helping knowledge workers trust AI and move them toward safer, more responsible, and transparent use.
Logistics
Salary: $170K-$250K
Equity: 0.3-1%
Location: In-person in San Francisco, with regular travel to customer sites across the U.S.
Perks: Meals, housing/relocation, equipment, and benefits included
Work Authorization: We cannot sponsor visas at this time
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$170k-250k yearly 1d ago
GenAI Solutions Engineer - Drive Technical Wins with Sales
Braintrust
Technical support engineer job in San Francisco, CA
A leading AI observability platform in California is seeking a solutions engineer to partner with the sales team. You will engage technical stakeholders, deliver presentations, and enhance documentation. The ideal candidate has over 5 years of experience, proficiency in Typescript and Python, and a strong understanding of AI models. This position offers competitive salary, equity, and comprehensive benefits including medical, dental, and flexible time off.
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Technical support engineer job in San Francisco, CA
A fast-growing AI technology startup in San Francisco seeks a Solutions Engineer to work with enterprise customers. The ideal candidate will have a software engineering background and experience in solutions engineering. Responsibilities include running technical discoveries and leading proof-of-concepts. Competitive salary and equity are offered. This position requires in-person collaboration with the team in San Francisco.
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$109k-161k yearly est. 4d ago
Autonomy Systems Engineer: Field Deployments & Debug
Pronto 4.1
Technical support engineer job in San Francisco, CA
A pioneering tech company in San Francisco is seeking a Robotics Engineer who excels in system-level debugging and end-to-end feature delivery for autonomous trucks. The successful candidate will develop and validate autonomy features, lead technical deployments, and collaborate across various teams. Requirements include 2+ years of software development experience and strong programming skills in modern languages. A role involving occasional travel to customer sites is also included.
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$105k-155k yearly est. 5d ago
Solutions Engineer - Mid-Market - AMER
Monograph
Technical support engineer job in San Francisco, CA
About Us:
Notion helps you build beautiful tools for your life's work. In today's world of endless apps and tabs, Notion provides one place for teams to get everything done, seamlessly connecting docs, notes, projects, calendar, and email-with AI built in to find answers and automate work. Millions of users, from individuals to large organizations like Toyota, Figma, and OpenAI, love Notion for its flexibility and choose it because it helps them save time and money.
In-person collaboration is essential to Notion's culture. We require all team members to work from our offices on Mondays and Thursdays, our designated Anchor Days. Certain teams or positions may require additional in-office workdays.
About The Role:
The Notion sales organization has a strong Product Led Growth lean, with many customers entering our funnel through our self-service motion before our product grows toward being a wall-to-wall solution. As we grow, more and more prospects are investigating how Notion can integrate with their existing tech stack, replace existing solutions, or be deployed in large or phased implementation to support desired business goals. As a member of the Solutions Engineering team, you will:
Partner with members of the sales org on presales engagements with prospective and existing customers
Respond to advanced product and technical questions, RFPs, and security questionnaires in a precise and timely manner
Provide thoughtful technical guidance to customers throughout the sales process, with a focus on quickly enabling customers to successfully deploy and integrate Notion
Showcase custom solutions with Notion based on deep understanding of Notion's ability to support customer workflows and integrated applications as part of the pre-sales process
Curate structured product feedback to enable the Product and Engineering teams to enhance and refine Notion to solve customer needs
Work with marketing to refine our technical narrative for the product, including blog posts, webinars, and customer-facing marketing collateral
Educate the sales org on the product, upcoming releases, competitive analysis, and topical information about typical customer environments and third party applications
Document technical considerations and contribute to internal knowledge bases as a resource for other teams, customers, and partners
What You'll Achieve:
Serve as the customer's technical advisor: You'll help customers craft Notion to serve their specific business needs and explore new workflows and use cases.
Meaningfully shape our future product and messaging: As you engage with customers, you'll gain insights to help us serve them better - and work with product to inform what we do next.
Help build the foundations of Solutions Engineering at Notion - As an early member of our SE org and regional team, you'll be instrumental in helping define our sales-assisted motions.
Join a fantastic team at a magical time: Notion has over three million users with a small team, which gives us a huge green field to work with. You'll join at the perfect time to shape how we grow from here.
Represent Notion at events: You'll be the face of Notion at industry conferences, trade shows, and customer events. You'll present our product vision and showcase its features, helping to build trust and strong relationships with both prospective and existing customers.
Elevate your skills as we tackle our most impactful challenges: We've achieved more than teams 10x our size in less time - and there's so much more to do and learn.
Skills You'll Need to Bring:
4+ years as Technical Sales Engineer, Solutions Engineer or Solutions Architect
You're able to understand and explain how APIs can be used to support advanced customer workflows
You have experience working with third-party integrations for IAM/SSO, DLP or SIEM platforms
You have strong project management experience and have managed complex projects to completion
You have a growth mindset and thrive in the building stage of a nascent team
You're highly adaptable, easily acclimating to a rapidly changing business and industry
Nice to Haves:
You've been a first or early hire at a fast-growing startup before
You have experience using Notion
You have coding experience that would enable you to write basic scripts using the Notion API
You have experience using with and designing relational databases
You have experience with Generative AI and Prompt Engineering
We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you're excited about a role but your past experience doesn't align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you're a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated on target earnings (OTE) for this role is $215,000 - $245,000.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion's Global Recruiting Privacy Policy.
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$215k-245k yearly 2d ago
Solutions Engineer
Slope 4.0
Technical support engineer job in San Francisco, CA
Employment Type
Full time
Department
Go-to-Market
Compensation
$160K - $200K • Offers Equity
About Vapi
Vapi is building the future of voice‑native applications. Our platform equips companies with everything they need-telephony, real‑time streaming, deterministic fallbacks, HIPAA/SOC2 compliance, and an AI testing suite-to launch production‑grade voice agents fast. In just 18 months, more than 150,000 developers have signed up, with over 1,000 new developers joining every day. Our mission is to make voice humanity's default interface again by capturing nuance, emotion, and context that text alone misses.
About the Role
As the founding GTM Solutions Engineer, you'll partner with Enterprise and Mid‑Market Account Executives to accelerate technical validation, solution design, and production launches of voice agents built on Vapi. You'll own both pre‑sales discovery and post‑sales implementation, ensuring customers achieve time‑to‑value in weeks, not months, while serving as the technical face of Vapi in the field.
Responsibilities
Collaborate with Account Executives to drive adoption among Vapi's most strategic customers, bringing VoiceAI to production and driving business outcomes.
Own technical and business scoping, kick‑off, implementation, project planning, and vision with key stakeholders.
Lead project and customer interactions, ensuring successful delivery and customer satisfaction.
Work closely with forward‑deployed engineering to ensure seamless project execution.
Capture field feedback and collaborate with product to influence the roadmap and improve developer experience.
Qualifications
3-7 years in solutions/sales engineering or solution architecture at a B2B SaaS company.
Strong business acumen and commercial awareness with excellent communication and project‑management skills.
Proven ability to navigate fast‑paced environments and multiple stakeholders.
Hands‑on experience with modern web stacks (TypeScript/Node, REST/GraphQL), cloud platforms, and ideally telephony or WebRTC.
Nice‑to‑have: consulting background (McKinsey, Bain, BCG), CS/Engineering degree, or prior work with AI/voice technologies
Compensation & Benefits
Competitive base salary and meaningful equity.
Health, dental, and vision coverage.
Flexible PTO (“take what you need” vacation policy).
Downtown San Francisco office with optional hybrid schedule.
Accelerated career growth as we scale the category‑defining voice‑AI platform.
Compensation Range: $160K - $200K
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Technical support engineer job in San Francisco, CA
A pioneering tech startup in San Francisco is seeking a Founding Deployment Engineer. You will manage the entire technical sales lifecycle, ensuring customer success through direct engagement and innovative solutions. The ideal candidate has over 8 years of experience in a similar role and strong coding skills in Python or JavaScript. Join us to build impactful products and enjoy a flexible, remote-first culture with growth opportunities.
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$103k-149k yearly est. 2d ago
Field Deployment Engineer: Hardware, RF & Infra
Specter
Technical support engineer job in San Francisco, CA
A leading technology company in San Francisco is looking for adaptable field engineers to install and troubleshoot innovative systems. This role combines outdoor work and technical challenges, making it ideal for those with experience in high-stakes environments like military or trades. You'll contribute to cutting-edge technology while ensuring systems run smoothly and meet regulatory requirements. Competitive compensation and benefits are offered as part of this mission-driven opportunity.
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$103k-149k yearly est. 4d ago
Forward Deployment Engineer (Embedded AI / Systems Engineer)
Jeen.Ai
Technical support engineer job in San Francisco, CA
R&D
Why Join Us?
Join the founding U.S. deployment team and embed directly with strategic enterprise clients. Bridge technology and business by architecting, coding, and operationalizing AI solutions in real-world production settings while shaping product direction from the field.
Key Responsibilities
Embed with customer teams (on-site or virtually), rapidly understand domain challenges, and design tailored AI/ML-driven solutions
Lead end-to-end implementation: data ingestion, model integration, application logic, UI/UX, APIs, monitoring, and scaling
Collaborate with customer stakeholders (technical and executive) to define roadmap, success metrics, and delivery plans
Iterate rapidly: prototype, test, learn, and refine in production settings
Surface lessons from client deployments back into our core platform-help shape product direction, SDKs, abstractions, and APIs
Assist the sales / pre‑sales process: technical discovery, architecture reviews, proof‑of‑concept scoping, and proposals
Ensure reliability, observability, performance, security, and compliance in deployed systems
Requirements
3-8+ years of professional software engineering experience (full stack, data, infrastructure, or ML systems)
Experience building production systems: APIs, data pipelines, scalable services, frontend/backends
Demonstrated ability to work in ambiguous environments, integrating multiple systems and APIs
Excellent communication skills: able to engage both engineers and non‑technical stakeholders
Highly autonomous, creative problem solver, comfortable working across layers (data ↔ app ↔ infra)
Willingness to travel (20%-40%) to customer sites
Preferred Qualifications
Experience in AI/ML, knowledge graphs, embeddings, LLMs, vector databases
Background in regulated industries (finance, healthcare, government)
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$103k-149k yearly est. 5d ago
Forward Deployed Engineer
Tailwind Insurance Systems, Inc.
Technical support engineer job in San Francisco, CA
About Tailwind
Tailwind is organizing the world's insurance information.
Insurance is one of the largest markets in the world, and it runs entirely on PDFs and antiquated infrastructure. We like it that way. While the industry takes years to roll out change, we ship in days.
Tailwind is backed by the earliest investors in financial infrastructure and technology titans Ramp ($23B), Robinhood ($100B) and Cognition ($10B), as well as over a dozen founders and leaders of billion dollar+ companies (including Segment, Newfront, Qualtrics, Cursor, etc) and even NBA champions.
About the Role
As a Forward Deployed Engineer, you'll sit at the intersection of engineering, product, and customer success. Owning the technical integration will be the foundation of your role - especially at first - but we expect you to evolve into leading the technical delivery of special projects and initiatives for your customers.
Your primary internal partner will be the Deployment Strategist who owns customer success overall and will partner with you to deliver value quickly and repeatedly.
This role is part solutions engineer, part product specialist, part technical consultant. You'll develop software at the edges of our product, configure our core platform, and become the trusted technical advisor to business leaders inside our customers' organizations.
Technical Requirements
We're looking for someone who can quickly gain context, build lightweight technical solutions, and work across teams to drive customer outcomes. You should:
Be comfortable standing up simple applications - in a modern cloud environment (e.g., AWS, GCP, Azure), using tools like serverless functions, containerized services, or basic web frameworks. You don't need to be a full‑stack wizard, but you should know how to go from zero to working prototype.
Have experience building and debugging data pipelines - whether that's writing SQL to transform and move data, scripting in Python or Java, or orchestrating lightweight ETL workflows. You'll often need to wrangle customer data or bridge gaps between systems.
Be fluent in APIs and integration logic - including authentication (OAuth, keys), RESTful design, and tools like Postman or curl. You'll regularly connect Tailwind's systems with customers' infrastructure and tools.
Be LLM‑native - you're already using tools like Copilot, Claude, or ChatGPT to accelerate dev work, generate glue code, or prompt your way through hairy problems.
Thrive in ambiguity - this isn't a checkbox role. We're solving problems that don't always have clear requirements. You'll need to think critically, get your hands dirty, and ship solutions that move the needle for customers.
What You'll Do
Own technical integrations for new brokerage customers - from first install to full rollout.
Expand our product with additional integrations, analytical capabilities -- whatever there is a commercial need for that is not met by our core product
Work closely with deployment strategists and product ops to ensure smooth rollouts and successful adoption.
Collaborate with engineering on product fixes, light customizations, and new deployments.
Travel occasionally for key deployments or high‑touch customers, if needed.
What Makes You a Great Fit
1-6 years in software engineering, solutions engineering, or technical consulting.
Comfortable working with APIs, SQL databases, and cloud or on‑prem deployments.
Strong communication skills - you'll be customer‑facing and technical.
Excited to working in our SF office
Insurance or financial services experience a plus but not required.
Why You Should Work Here
Impact: You'll be the bridge between product and customer - ensuring success at the most critical stage of adoption. The best startups are adopting this model because it gives engineers direct exposure to customers, influence over the roadmap, and a faster feedback loop than traditional engineering roles. Skills in this area are in high demand and open doors to product, leadership, and founder paths.
Speed: Work closely with engineering to ship improvements fast.
Career growth: Forward‑deployed engineers often move into product, solutions architecture, or technical leadership as startups scale.
Elite Team: Small, ambitious, and fast‑moving. Our core team has worked together 3 times now, hailing from Carta ($7B) and AppDirect ($2B) and includes veterans from Ramp, Apple, Salesforce and C3 AI - people who know what great product looks like, and what it takes to build it fast.
Tailwind is backed by the earliest investors in financial infrastructure and technology titans Ramp ($23B), Robinhood ($100B) and Cognition ($10B), as well as over a dozen founders and leaders of billion dollar+ companies (including Segment, Newfront, Qualtrics, Cursor, etc) and even NBA champions.
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$103k-149k yearly est. 3d ago
Forward Deployed Engineer
Lancedb Inc.
Technical support engineer job in San Francisco, CA
Forward Deployed Engineer - LanceDB
Team: Engineering Job Type: Full-Time
About LanceDB
LanceDB is an open-source, cloud-native vector database and multimodal AI lakehouse built on a high-performance columnar format. It enables developers and enterprises to build scalable, real-time search and analytics applications across vectors, structured data, and AI workflows. LanceDB delivers both embedded and managed deployment models with rich SDKs in Rust, Python, and other languages, and is purpose-built to power state-of-the-art retrieval, feature engineering, and large-scale AI systems.
Role Overview
As a Forward Deployed Engineer (FDE) at LanceDB, part of the Engineering organization, you will operate at the intersection of deep systems engineering and direct customer engagement. You will work hands‑on with strategic customers in the Bay Area to design, deploy, and scale LanceDB in demanding production environments.
This is a highly technical, product‑facing role. You will not only deliver customer solutions, but also contribute production‑quality code and actionable feedback directly back to LanceDB's core product lines. Your real‑world experience deploying LanceDB alongside modern data infrastructure will directly influence product architecture, APIs, and performance characteristics.
What You'll Do
Lead on‑site and remote technical deployments of LanceDB with enterprise and strategic customers, including architecture design, benchmarking, performance tuning, and operational hardening.
Write and maintain production‑grade code in Rust and Python for customer integrations, SDK enhancements, ingestion pipelines, and internal tooling.
Contribute code upstream to LanceDB's core repositories, including bug fixes, performance improvements, new features, and architectural refinements informed by customer use cases.
Capture, distill, and communicate structured product feedback from customer engagements to product and core engineering teams, influencing roadmap and design decisions.
Integrate LanceDB into existing data and AI infrastructure stacks, including Spark, Ray, and similar distributed processing frameworks.
Diagnose and resolve complex issues involving distributed systems, cloud object storage, concurrency, and large‑scale data movement.
Partner closely with product, core engineering, and GTM teams to ensure customer requirements translate into generalizable, reusable platform capabilities.
Deliver technical deep dives, workshops, and proofs‑of‑concept for engineers and architects at customer organizations.
What We're Looking For
At least 2 years of experience in a technical field or forward deployed engineering role.
Ability and willingness to be on‑site at customers daily. This role is located in the San Francisco Bay Area, and candidates must live there. No exceptions will be made for this requirement.
Proven experience building, deploying, or operating distributed, cloud‑native databases or data platforms in production.
Strong proficiency in Rust and Python, with a demonstrated ability to write performant, maintainable systems code.
Hands‑on familiarity with data infrastructure technologies such as Apache Spark, Ray, or similar distributed compute and data processing frameworks.
Experience integrating databases with batch and streaming data pipelines, ML workflows, or large‑scale analytics systems.
Demonstrated ability to contribute directly to core product codebases, not just customer‑specific glue or scripts.
Deep understanding of distributed systems concepts including sharding, replication, consistency, concurrency, and failure handling.
Strong customer‑facing skills, with the ability to work directly with engineers, architects, and technical leaders to drive solutions from concept to production.
Nice-to-Have
Experience with vector databases, similarity search, or multimodal data systems.
Prior contributions to open‑source databases, storage engines, or distributed systems projects.
Familiarity with cloud platforms (AWS, GCP, Azure), Kubernetes, Terraform, and observability tooling.
Experience with Apache Arrow-based ecosystems, large‑scale ML data pipelines, or AI infrastructure stacks.
Why LanceDB?
As a Forward Deployed Engineer at LanceDB, you'll work directly with cutting‑edge customers while shaping the core product itself. Your field experience will feed back into LanceDB's architecture, APIs, and performance roadmap, giving you a rare opportunity to influence both customer success and the evolution of next‑generation AI data infrastructure.
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How much does a technical support engineer earn in San Ramon, CA?
The average technical support engineer in San Ramon, CA earns between $72,000 and $157,000 annually. This compares to the national average technical support engineer range of $61,000 to $119,000.
Average technical support engineer salary in San Ramon, CA
$107,000
What are the biggest employers of Technical Support Engineers in San Ramon, CA?
The biggest employers of Technical Support Engineers in San Ramon, CA are: