Technical Support Engineer Jobs in Scottsdale, AZ

Position Overview: The IT Services Engineer ensures efficient IT support for end users, handles escalations, and mentors help desk team members. This role involves managing service tickets, improving response times, and meeting SLAs while delivering high-quality customer service to internal teams and clients. Key Responsibilities: Help Desk & NOC: Triage support requests and NOC tickets (e.g., server issues, EDR alerts, failed backups). Participate in on-call rotation for after-hours alerts. Client Support: Prepare/decommission servers, manage client relationships, troubleshoot systems, and perform monthly maintenance tasks (backups, firmware, patching, etc.). Maintain client documentation in PassPortal and IT Glue. System & Network Administration: Troubleshoot PacketWatch Appliance (VMware/Linux), support internal network, and maintain systems. Security & Compliance: Update and maintain network systems (VMware hosts, firewalls, storage). Ideal Candidate Profile: Strong hardware, software, and networking expertise. Knowledge of firewalls, access control, encryption, and compliance (SOC 2, HIPAA). Proficiency in operating systems (Windows, Linux, mac OS), Active Directory, and cloud platforms (AWS, Azure). Strong troubleshooting, communication, and multitasking skills. Ability to meet service desk metrics and manage priorities. Requirements: Bachelor's degree in IT or related field (or equivalent experience). 3-5 years in IT support/help desk. Proficiency with virtualization (VMware, Hyper-V) and networking concepts (DNS, DHCP, TCP/IP). Working Conditions: On-call rotation for critical alerts. Ability to lift equipment and travel for client implementations. Work from office or remotely as needed.

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build future-ready, sustainable businesses. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries. We deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. A PROUD HISTORY OF OVER 75 YEARS FY22 REVENUE 10.4 BN USD WE'RE PRESENT IN 66 COUNTRIES OVER 1,400 ACTIVE GLOBAL CLIENTS Role: Field Support Engineer Location: Tempe, Arizona Fulltime +Benefits Onsite role The Field Support Engineer will be responsible for the installation, configuration, and troubleshooting of network infrastructure hardware and software. This position supports a broad range of IT hardware and software. The selected professional will be responsible for working with end users about the issues related to physical workstations, including laptops, desktops, peripherals, network devices, among others. Individual should also be well versed about remote troubleshooting and remote desktop support, Physical hardware inventory etc. In addition, they will also be responsible for serving in a client-facing role to carry out imaging and deploying desktop equipment, fielding onsite escalations from services desk, supervisor and customer. Responsibilities • Responsible for installing, maintaining, and repairing company and multi-vendor systems which include hardware, software and networking products as well as operating systems. • Diagnose and resolve various hardware performance issues, make decisions when appropriate related to replacing existing user workstation equipment and carry out the entire product replacement process, including the removal of existing IT assets as well as the implementation of new IT assets. • Takes responsibility for potential or desired follow-up services or problem escalation. • Should contribute directly to the implementation of new company service solutions, or short projects as per the supervisor's directives. • Should be able to conduct Video Conferencing meeting and Dry-run tests as needed • Manage all IT assets, including tagging in / out existing and new IT assets as they are rolled out to end users. • Ensure the best possible experience when setting up new user equipment, perform the necessary onsite testing to assure existing and / or new employees have access to equipment, applications, and various other technical solutions. • Friendly presence and helpful attitude; good interpersonal skills and ability to work well with others. • Good problem-solving skills; ability to visualize a problem or situation and think abstractly to solve it. • Ability to handle constantly changing flow of traffic; remain productive during slow times, be able to multitask effectively during busy times, exercise patience and professionalism during stressful situations. • Dealing with hardware and application support queries and issues reported to the Field Services team • Take ownership and responsibility of an issues from start through to a successful resolution • Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible • Ensures that supported customer accurately completes the approved work request with the date and time of submission • Develop sound understanding of IT operations and related applications and IT systems as well as business related processes and procedures • Develop technical knowledge of each system within company profile and specialized knowledge of certain nominated areas • Maintain adequate knowledge of operating systems and application software used to provide a high level of support • Maintains and consistently demonstrates a general knowledge of company guidelines, processes, practices and procedures • When the restoration is beyond the scope of the Service Desk Agent he/she will escalate the issue/problem to proper tier 2 and 3 support team members Required Skills • Good experience working in a field services support capacity, with specific experience in the configuration, implementation, and maintenance of IT assets (Laptops, Desktops, Peripherals), troubleshooting and resolving any and all technical issues which require onsite service support. • Knowledge and practical experience troubleshooting and supporting local area data networking (hardware/software/protocols and best practices). • Knowledge of Incident Management, Service Request management, DEPOT model etc. • Proficiency in Microsoft Desktop OS (domain environment), Desktop application related configurations, troubleshooting etc. • Knowledge of standard Microsoft Productivity Applications such as Microsoft Office and Outlook. Familiarity with all major web browsers including Google Chrome and Mozilla Firefox, EDGE and IE etc. • Working knowledge of Apple-MAC operating systems and devices configuration and troubleshooting • Working knowledge of ServiceNow ticketing tool. Expected annual pay for this role ranges from USD 45,000/annum to USD65,000/annum. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.” We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law. Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group.

Unical Aviation is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, age, disability, protected Veteran status, or any other characteristic protected by applicable federal, state, or local law. To view our policy, please click here: AAP Policy. Unical Aviation participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information regarding E-Verify, please click here: E-Verify. Position Summary: The primary role of the IT Quantum Support Analyst is to provide end-user/IT customer support for the company's ERP system, Quantum Control by Component Control. The position requires a person with excellent intra-personal and customer service skills, with a spirit to help identify and provide solutions to customer issues. This position actively participates in the delivery, and support, of IT ERP-related projects and enhancements in support of the Enterprise. The IT Quantum Support Analyst will maintain relationships with the business and IT across the Enterprise. This individual must remain flexible, manage multiple priorities, and effectively collaborate across technology teams and global business units. Duties & Responsibilities: Supports the company's ERP system, Quantum Control by Component Control and its modules across multiple departments and/or business units. Respond to help desk tickets, telephone calls, email and personnel requests for technical support ensuring timely feedback and closure. Prepares and updates technical and user documentation for software programs or modules. Provides analysis and support for installed systems as well as system implementation and integration projects that require systems analysis, design, testing and implementation for specific modules or applications. Maintains knowledge of existing Quantum Control application, software and systems and is certified in the various applications, as required. Configures, designs, develops, or modifies applications via vendor tools or augmented tools and can validate data integrity of changes introduced. Resolves customer problems with software and responds to requested improvements and enhancements. Research requests to determine scope, size and impact. Works with customers to elicit requirements through a variety of techniques. Validates requirement information with customers to ensure completeness, correctness, and clarity. Validates the developed solution to ensure it satisfies the stated requirements. Functions as a liaison between business and technical areas during the planning process. Builds credibility and rapport with customers to understand their needs. Responsible for managing all support issues between internal users/customers and helpdesk and third-party vendors. Responsible for creating and maintaining test scripts for Quantum Control ERP and all applications. Will conduct initial testing for new functionality and upgrades for Quantum Control ERP, modules and all applications. Manage multiple, simultaneous projects, often with competing priorities. Communicate and collaborate with team members, customers and vendors. Assist team members as needed. May be required to handle confidential tasks and/or projects. Must work closely with and communicate frequently with the Director, Systems and Development as well as Director, Implementation Services to ensure that project and departmental goals are being supported and met. Position may require travel as needed and may be required to travel internationally. Available to work after hours and weekends as required. Other duties and projects as assigned by supervisor. Required Qualifications: Experience supporting and troubleshooting users and transactions in Quantum Control by Component Control (ERP). Minimum 7 years of experience in business. Minimum 7 years of experience of direct client interaction and customer-service. Professional appearance and behavior required including, but not limited to, punctuality, positive attitude, and reliability. Excellent communication and written skills are vital, should be comfortable with people as well as technology. Must be able to work well with others in a team as well as independently, collaboration skills are vital. Able to work effectively at all levels of the organization with ability to convey a correct sense of urgency based on customer or business impact. High level of accountability and can instill a sense of credibility when speaking with customers and/or vendors. Advanced problem solver with the ability to sort through complex issues and conduct comparative analysis of multiple solutions. Excellent organizational and multi-tasking skills - prioritizes and performs a variety of concurrent tasks with efficiency and minimal direction. Ability to follow written and verbal instructions. Must be detail oriented. Must be a quick learner and adaptable to change in process or required activities. Must demonstrate integrity, business ethics, and ability to be trusted with confidential information. Demonstrated successes managing multiple, concurrent projects. Preferred Qualifications: Bachelor's degree in business or in a computer related field. Travel: None Language: Ability to read, write, speak, and understand English. Physical Demands: Work Environment: 100% office. Must be able to lift up to 30 lbs. on occasions. Carrying, Walking, Pushing, Climbing, Reaching. Working Conditions: This position works in an office environment.

Our client is a leading health solutions organization with over 300,000 dedicated employees nationwide. The Desktop Support Technician will provide project based and operational support to all corporate end users across the enterprise. Operational responsibilities include providing tier 2 support for laptops and desktops onsite and by using Dameware to support remote end users. Project based responsibilities include imaging, hardware/software upgrades, user builds in Active Directory, data transfers and machine configurations. This is a great opportunity for a junior to mid-level candidate looking to get into a large corporate environment. We are seeking individuals with great communication skills who are eager and hungry to grow with a rapidly growing team. The ideal candidate will have strong verbal/written communication, problem solving and organizational skills to support an environment driven by customer service and teamwork and the ability to build productive relationships with peers. Required Skills and Experience * Desired Skills and Experience * - 1+ years of experience as a tier 2 Desktop Support Technician or equivalent IT experience or training - Experience or exposure to imaging, upgrading, troubleshooting Windows 10 - Experience or exposure to user builds (data backups, imaging, configurations, application deployments, etc.) - Self started with strong work ethic and ability to take initiative - Ability to sit onsite in Scottsdale, AZ 5x/week (8-4:30pm) Nice to Have Skills and Experience Plusses - Strong knowledge of MS Office Product Suite including 2013, and Windows 10 Operating System support and troubleshooting - MAC experience - Shipping and Receiving (hardware) experience (creating labels from ticketing systems) - Experience with ticketing systems (ServiceNow Preferred) - Experience with break fix and troubleshooting for desktops, printers, and VPN/connectivity Compensation: $20/hr to $25/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401K retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

The Band 2 - Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer's various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have 2-3 Years' experience in Windows Desktop support. Position Responsibilities and Functions Provide first/second level contact and problem resolution for customer issues. Work with vendors to remediate complex AV issues as needed. Provide timely communication on issue status and resolution. Maintain ticket updates for all reported incidents. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. Should have basic knowledge of Mac operating system, to support Apple pc users. Install, upgrade, support and troubleshoot for printers, computer hardware. Performs general preventative maintenance tasks on computers, laptops, printers. Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned. Candidate Required Minimum Qualifications and Skills Bachelor's Degree or equivalent in Computer Science or related field. CompTIA A+, Microsoft Certified Professional (MCP) or better. Minimum of 18 months years of IT experience. Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory. Proven analytical, troubleshooting and problem-solving skills. Proven ability to multi-task, effectively determine priorities and meet SLA's. Excellent communication relationship-building and internal customer service skills. Adaptable and flexible in a fast-changing industry and work environment. Willing to work off-hours and weekends when required for projects or emergency support.

LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree a Larsen & Toubro Group company combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. Bilingual Service Desk Engineer(Spanish, Portuguese) Scottsdale, AZ Onsite Responsibilities: Multi lingual English and Spanish and English and Portuguese Should have good technical exposure for Level 1 Support VPN Network Outlook Internet troubleshooting Good Client interfacing skills should have involved in client interactions Should be willing to work in implementation support projects Above skills certifications are Preferable Flexible for Onsite Offshore travelling Collaborate with other team members to ensure proper delivery of the requirement Ability to think strategically about the broader market and influence company direction Should have Good Communication skills Team Player Good Analytical Skills Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (LTIM): Comprehensive Medical Plan Covering Medical, Dental, Vision Short Term and Long-Term Disability Coverage 401(k) Plan with Company match Life Insurance Vacation Time, Sick Leave, Paid Holidays Paid Paternity and Maternity Leave The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation. Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting. LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law. Safe return to office: In order to comply with LTIMindtree s company COVID-19 vaccine mandate, candidates must be able to provide proof of full vaccination against COVID-19 before or by the date of hire. Alternatively, one may submit a request for reasonable accommodation from LTIMindtree s COVID-19 vaccination mandate for approval, in accordance with applicable state and federal law, by the date of hire. Any request is subject to review through LTIMindtree s applicable processes.

Infosys is seeking to hire a Technical Support Representative - GCP. In this role, candidate will be a part of a global team that provides 24x7 support on GCP Infrastructure products. You will troubleshoot technical problems for customers with a mix of debugging, networking, system administration using the tools, documents and processes provided by Client. You will help drive the success of Google Cloud by understanding and advocating for our customers' issues. Required Qualifications: • Candidate must be located within commuting distance of Phoenix, AZ or be willing to relocate to the area. This position may require travel to project locations. • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. • At least 2 years of Information Technology experience. • At least 2 years of experience with one or more GCP Infrastructure technologies such as Compute Engine, Kubernetes, Security, DevOps etc. • Google Cloud (GCP) Certified Associate Cloud Engineer. • Good hands on experience with Cloud Skills(GCP or any other - understanding of Orgs, Projects, Resources, IAM) - Intermediate. • General Cloud Security Best Practices - Intermediate. • Manage the customer's issues through effective diagnosis, resolution and effective communication. • Ensure adherence to the Service Level Objectives (SLO's). • Ensure timely communications to customers and other stakeholders. • Understand customer issues, advocate for their needs with internal teams, including product and engineering teams. • This is an on-call rotation role, it may require candidate to work in shifts and on weekends depending on project's requirement. • Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time. Preferred Qualifications: • Willing to work in production support environment. • Strong communication and Analytical skills. • Strong technical communication skills. • Ability to work in team in diverse/ multiple stakeholder environment. • Experience and desire to work in a Global delivery environment. • Infrastructure as code - Basic. • Authentication Technologies - Basic. • Authorization Models - Basic. • Cyber Security Risks - Basic. The job entails an extensive amount of travel. The job also entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. EEO/About Us : About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Packsize is redefining the way businesses and their customers use and experience packaging around the world. We build the technology, design the right solutions, and automate the processes that propel the industry forward. To us, packaging is much more than a box-it's delivering what's right for our customers, their customers, our people, and the planet. About the Role As a Solutions Engineer, you will continue to serve as the primary technical solutions expert for our North American sales team, leveraging comprehensive knowledge and experience in diverse technological domains. Your role involves the diagnosis and development of end-to-end integrated packaging solutions across various market verticals. You will spearhead research into existing processes, identifying customer needs, and aligning these requirements with Packsize's robust technological repertoire. What you'll do Conceptualizing, designing, and executing end-to-end solutions encompassing Human Work Systems, Conveyance, Picking Systems, AMR/AGV, SCADA, and integration with Warehouse Software Systems, ensuring seamless integration and operation within diverse customer value streams. Collaborating extensively with cross-functional teams, including Sales, Field Operations, Product Management, and R&D, to deliver comprehensive and tailor-made engineering solutions that not only address current needs but also pave the way for future innovations. You will have the opportunity to Conceptualize how Packsize products and solutions impact customer value streams in a variety of industries and verticals Assist the Sales Teams by driving technical components of the business case through diagnostic analysis of direct labor, material savings, shipping cost reduction, and packaging needs Develop engineering solutions incorporating customer process/data flows and layouts Facilitate cross-functional teams to implement Packsize solutions Partner with Product Management, Data Integration, Research and Development teams to improve Packsize products and engineering solutions Collaborate with Sales and Field Operations teams to continuously improve Sales Engineering and Project Management What you'll bring Experienced in complex, solution-based sales within related technologies Warehouse MHE; conveyance systems, sorters, AMR/AGV, etc. Goods to person, Automated Storage Retrieval Systems, picking methodologies, etc. Warehouse Software; ERP/WMS/WES/WM as well as SCADA systems Desire To work at the nexus of products, technologies and business development Self-motivated with a proven track record of meeting targets within positions of increasing responsibility and ownership Strong presentation skills and ability to communicate professionally verbally and in writing Organized and analytical, able to eliminate obstacles through creative and adaptive approaches Successful at selling in complicated sales surroundings, including C-Suite, technical experts and operator level Able to travel up to 50%. Mainly from US to / from Mexico Must have a valid driver's license and good driving record Ability to work from a home office Preferred Skills & Experience Bilingual in Spanish Warehouse and intralogistic experience Industrial Engineering experience or related field Experience in diagnostic, technical sales or consulting Experience in manufacturing, operations, supply chain or business analysis Working knowledge of AutoCAD, SolidWorks, Lucidchart, Flexsim and standard office software tools Demonstrated expertise/experience in project management/change management Working knowledge of Lean, Six Sigma, Lean Manufacturing, and Continuous Improvement tools. What We Offer The salary range for this role is $95,900 - $108,700 USD; however, Packsize considers several factors when determining compensation when extending a job offer, including but not limited to, the role being offered, the associated responsibilities, the candidate's prior work experience, education/training, and any special skills. If this role excites you but you don't meet each requirement listed, we encourage you to apply anyway. At Packsize, we welcome applicants of all backgrounds and experiences and understand that the best candidates may come from the most unlikely of places. Packsize is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, Packsize policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran's status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities.

We are looking to hire a highly motivated, best-in-class Network Technician to join our team within network infrastructure deployment on a temporary basis. The position's responsibilities will include scaling support of several data center locations and be responsible for day-to-day assistance with capacity management. The Network Technician will work closely with both internal customers and external vendors to facilitate smooth project execution as directed by Technical Program Managers. Excellent network implementation and troubleshooting skills combined with a proven documentation methodology is also required. Strong written and verbal communication skills and the ability to interact efficiently with peers and customers are required. The desire and ability to work in a fast-paced, collaborative environment is essential. Responsibilities: Deliver simple, sustainable, and repeatable solutions and processes. Work closely with our Network Engineering & Network Technical Project Manager teams to ensure fast, smooth rollout of new designs and products.- TCP/IP networking knowledge- Broad understanding of infrastructure technologies- Knowledge of network cabling and standard optic types.- Familiarity with common networking terms.- Manage work and priorities through ticketing system and workflow- Collaborate with various stakeholders to remove project obstacles- Travel within the Virginia region will be required.- Troubleshoot networking, routing, and interconnectivity issues, including troubleshooting of network device configuration and low-level application interaction- Complete customer requests via the Remedy trouble ticketing system- Participate in the migration, basic configuration, and rollout of new or upgraded hardware Qualifications 0-2 years of relevant experience. - Excellent analytical skills. - Ethernet and IP networking knowledge and experience in the application of IP protocols. - Substantial background in large scale datacenter network implementations and support. - Experience working in virtualized enterprise networking environments Other Qualifications & Responsibilities Experience dealing with customers during problem resolution and operating efficiently under pressure. - Effective prioritization and time management. Physical requirements- The ability to sit in front of computer for entire scheduled 8-hour shift with appropriate breaks while maintaining a high level of alertness and attention to detail.- Ability to move and lift computer equipment up to 35lbs Required Skills: The manager is looking for someone with Cabling experience and Sever racks intake experience. 1+ years of data center experience 1+ years of Linux troubleshooting, such as, firmware flashes, and bios configuration experience Knowledge of fiber optic and copper cabling standards, testing equipment and troubleshooting methodologies Knowledge of TCP/IP networks, and networking. Install, test, inventory, and troubleshoot fiber optic and copper cabling, including patch panels and patch cords Degree or Certification: Network plus or A+ certification Associates in information Technology Benefits Info Russell Tobin offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Be the one who makes a difference! At Vertex Education we are a team of high achievers, courageous leaders, and passionate believers in changing lives through education. As a purpose-led education services provider, our mission is destined to benefit many and yet it starts with just one person inspired to work together with us to make a memorable and meaningful difference for our clients, schools, students, and communities. Be the one who makes a difference-with us. Essential Functions: Network Planning: Network Architecture: Design scalable, secure, and efficient network architectures to meet organizational needs. Capacity Planning: Analyze current and future network traffic to ensure the infrastructure can handle growth. Technology Evaluation: Assess and recommend hardware and software solutions. Network Implementation and Configuration: Hardware Setup: Install routers, switches, firewalls, wireless access points, and other network devices. Configuration: Configure devices and services like VPNs, VLANs, load balancers, and QoS settings. Integration: Seamlessly integrate new systems into existing networks. Network Maintenance and Optimization: Performance Monitoring: Use tools to monitor and analyze network performance, identifying and resolving bottlenecks. Optimization: Improve network efficiency and reliability through tuning and updates. Documentation: Maintain updated network diagrams and technical documentation. Troubleshooting and Support: Issue Resolution: Diagnose and resolve network-related problems, from connectivity issues to hardware failures. Incident Response: Respond to network outages or security breaches with minimal downtime. User Support: Assist end-users and teams in resolving connectivity or access issues. Security Management: Firewall Management: Configure and maintain firewalls to protect the network. Access Control: Implement policies for user and device authentication. Threat Mitigation: Monitor for and defend against security threats like DDoS attacks, malware, and intrusions. Collaboration and Communication: Cross-Team Collaboration: Work with other IT teams, vendors, and stakeholders to align on goals and implement solutions. Training and Guidance: Provide training to team members and support staff on network tools and protocols. Emerging Technology and Continuous Learning: Research and Development: Stay updated on the latest technologies (e.g., SD-WAN, 5G, IoT) and trends. Skill Enhancement: Pursue certifications and training (e.g., CCNA, CCNP, AWS). Qualifications: Education, Certifications, and Experience: Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). Proven experience in network administration or a related role. Knowledge of Palo Alto products (firewall, Panorama, Global Protect) and Juniper products (switches, MIST) is required. Knowledge of network troubleshooting, performance optimization, and security protocols, including hands-on experience with firewalls, routers, switches, and VoIP systems. Familiarity with networking concepts (TCP/IP, DNS, DHCP, VPN). Experience with system monitoring tools. Background Checks: The incumbent in this position will be required to pass a criminal history background check Must be able to obtain and hold a valid IVP Level One Fingerprint Clearance Card at all times Physical and Travel Requirements/Work Environment: Hybrid work environment requiring a minimum of 3 days onsite. Travel between campuses is required from time to time. This position occasionally requires lifting objects (up to 25 pounds). This position may require sitting for long periods, talking on the phone, standing, kneeling, stooping and concentrating. Local and in-state travel required. Some out-of-state travel may be required. Be excited to be a part of our team and grow your career with us! Be the one who enables us to positively impact over 107,000 students across multiple states while driving our growth forward so we can enrich even more lives. Be the one who helps us achieve excellence for over 100 schools that we support with academics, finance, technology, human resources, communications, marketing, facilities, construction, and food services. Be the one who is a diverse thinker, a team player, a smart risk taker, an innovator, and a difference maker by encouraging others to climb higher and reach farther to further education. Be yourself surrounded by wonderful people who care about you, value your unique skills, and lift you up. Be supported in your work by caring leaders and team members who want you to succeed. Be empowered to make a difference and climb higher and reach farther to change lives through education. Be well in all aspects of your life from your physical, mental, and emotional wellbeing to your finances. Enjoy industry-leading pay, rewards, referral bonuses, with unlimited flexible paid time-off for performance. Be able to care for your health and your family with comprehensive medical, dental and vision benefits and invest in your future with 401(k) plans with a 6% employer match on your contributions. Enhance your growth and development with mentoring and money to take training classes. Thrive in a welcoming, supportive, and inclusive environment where we treat others with fairness and respect, celebrate diversity, and elevate equality and inclusion as an equal opportunity employer. Be the one who makes a difference! With an innovative mind, a hungry heart, and engaging spirit you can change lives through education. Be a part of Vertex Education and let's make a difference together. Apply Today!

Responsibilities Should be able to part of the onsite teams at RMSI supporting client for the digitization and other GIS data management activates related to electrical network and update GIS and other systems on the daily basis. Ensure meeting the targets and timelines planned for the projects assigned with required data quality levels and SLA Skills required Bachelor's degree in Electrical OR Electronics Engineering Should have 1 to 2 years of experience in GIS Utility projects. Should have experience in software like AutoCAD, ArcGIS and Ms office Should be good in communication skills

LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree a Larsen & Toubro Group company combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. Do you have the skills to fill this role Read the complete details below, and make your application today. Bilingual Service Desk Engineer(Spanish Or Portuguese) Scottsdale, AZ Onsite Responsibilities: Multi lingual English and Spanish / English and Portuguese Should have good technical exposure for Level 1 Support VPN Network Outlook Internet troubleshooting Good Client interfacing skills should have involved in client interactions Should be willing to work in implementation support projects Above skills certifications are Preferable Flexible for Onsite Offshore travelling Collaborate with other team members to ensure proper delivery of the requirement Ability to think strategically about the broader market and influence company direction Should have Good Communication skills Team Player Good Analytical Skills Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (LTIM): Comprehensive Medical Plan Covering Medical, Dental, Vision Short Term and Long-Term Disability Coverage 401(k) Plan with Company match Life Insurance Vacation Time, Sick Leave, Paid Holidays Paid Paternity and Maternity Leave The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation. Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting. LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law. Safe return to office: In order to comply with LTIMindtree s company COVID-19 vaccine mandate, candidates must be able to provide proof of full vaccination against COVID-19 before or by the date of hire. Alternatively, one may submit a request for reasonable accommodation from LTIMindtree s COVID-19 vaccination mandate for approval, in accordance with applicable state and federal law, by the date of hire. Any request is subject to review through LTIMindtree s applicable processes.

Job Title: Medical Support Specialist - Licensed Practical Nurse (LPN) Are you a compassionate healthcare professional looking to make a meaningful difference in the lives of patients? Join our team as a Medical Support Specialist where you'll play a pivotal role in the plasma collection process, supporting both donors and ensuring high standards of care. About the Role As a Medical Support Specialist, you'll be responsible for determining donor eligibility, managing donor reactions, and ensuring the safety and well-being of both donors and staff. You'll work closely with the Manager for operational guidance and under the supervision of the Center Physician for medical issues. This is a dynamic and fast-paced environment where you'll contribute to essential operations and enjoy opportunities for career growth. Key Responsibilities Donor Eligibility (85%): Accurately determine donor eligibility through medical history interviews, physical exams, and reviewing lab test results. Address donor reactions and manage deferrals, ensuring compliance with medical guidelines. Health & Safety (5%): Support health and safety programs including pre-placement evaluations, vaccination programs, and first aid administration. Act as the Pandemic Coordinator if needed. Donor Interaction (10%): Greet donors, take vital signs, perform finger sticks, and manage donor data within our system. Qualifications & Skills Required: Licensed Practical or Vocational Nurse (LPN/LVN) certified in the state of practice CPR and AED certification Strong customer service and communication skills Basic computer skills Willingness to work with a medical team to ensure coverage during all operating hours Desired: Two years of experience in a clinical or hospital setting Bachelor's Degree preferred Experience in the plasma collection industry or manufacturing environment What We Offer A supportive team environment focused on development and growth Opportunities for career advancement A comprehensive benefits package If you're passionate about healthcare, safety, and making a difference in people's lives, this could be the perfect opportunity for you! Apply today and join a team committed to excellence.

Candidates must live in Southern California or Phoenix, AZ. Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Career As a Channel Systems Engineer covering a regional territory, your role will involve providing leadership, technical expertise, and guidance to partners on their journey towards becoming key Palo Alto Networks partners. You will work as a technical leader with channel partners, providing technical expertise to support the technical sales and implementation of company products and solutions. This role involves collaborating with partners, training them on technical aspects, providing pre-sales technical assistance, and ensuring successful integration and post-sales support. The Channel Systems Engineer will act as a trusted advisor, driving growth within the region by fostering strong relationships with channel partners and ensuring they have the knowledge and tools needed to succeed. We are working to create partner experts for life. Your Impact Serve as the primary technical leader for channel partners within the assigned region Collaborate with focus partners in the territory to develop comprehensive business plans that align to strategic objectives Provide technical pre-sales support to partners, including product demonstrations, solution architecture design, and configuration assistance Collaborate with your sales peers to identify opportunities for new partnerships and expand existing ones Plan and drive technical training sessions for partners, ensuring they are proficient in the company's products, solutions, and integration processes Support channel partners with technical issues during and after product implementation, acting as a liaison between them and the company's technical support teams Design and deliver customized solutions based on partner and customer needs, ensuring alignment with company standards and best practices Stay updated on product roadmaps, new technologies, and industry trends to better assist partners in growing their business Assist in the development and deployment of channel enablement materials, such as technical guides, manuals, and webinars Collaborate with the product management and development teams to provide feedback on product improvements based on partner and customer feedback Maintain detailed records of partner interactions, sales pipeline, and technical support provided, reporting progress to management regularly Qualifications Your Experience 5+ years of experience in Partner Solution Consulting, pre-sales engineering, or a similar technical role within the technology industry Extensive knowledge in at least one of - networking, endpoint, backup, cybersecurity, cloud solutions, and enterprise IT systems Strong understanding of channel sales models and experience working with resellers, distributors, and other channel partners Excellent communication skills, both verbal and written, with the ability to present complex technical information to non-technical audiences Hands-on experience with product installations, configurations, and troubleshooting Ability to work independently and as part of a cross-functional team, managing multiple projects in a fast-paced environment Strong problem-solving skills and a proactive attitude towards resolving issues Willingness to travel within the assigned region to support partners and attend events as necessary Proven track record of influencing key stakeholders and gaining buy-in for technical solutions Preferred Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field or equivalent military experience Additional Information The Team Our SE team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security. You are empowered with unmatched systems and tools and a team built on joint success. You won't find someone at Palo Alto Networks that isn't committed to your success - with everyone pitching in to assist when it comes to solutions selling, learning, and development. Our Systems Engineering community is driven by the mission to be our customers' cybersecurity partner of choice, protecting their digital way of life. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $198000 - $273000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Please send me your details (resume, work authorization status, current location, availability and compensation expectations) directly to: ***************************** for an immediate consideration. Make sure to include both the job title and location of the job if you email me directly. Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying. *** The job is on-site with hybrid work schedule @ 2850 E Camelback Road, Phoenix, AZ 85016 *** Work hours : Mon - Fri x 9:00 PM to 5:30 AM work schedule Network Engineer / Network Technician : - Working knowledge of Cisco Routers & Switches ( hardware / software ) - TCP/IP and related protocols - Working knowledge of network packet capture tools such as Wireshark (or similar solutions) and ability to utilize them to diagnose network communication anomalies and disruptions - Working knowledge of DNS administration Please send me your details (resume, work authorization status, current location, availability and compensation expectations) directly to: ***************************** for an immediate consideration. Make sure to include both the job title and location of the job if you email me directly. PNC Beeline VMS# 134420-1 #M1

Sun Corridor Network (SCN), is one of Arizona's foremost Research and Education Network. Formed as a collaboration between Arizona's public universities our mission is to advance connectivity, research, and education at gigabit speeds for all Arizonans. The SCN is at the forefront of advancing innovative technologies to address Arizona's most pressing needs, including educators, researchers, and society. These challenges include digital inclusion, science instruction & engagement, research data transit, cloud computing, and regional-scale innovation. Embedded within Arizona State University's Enterprise Technology division we act in concert with the technology experts from all three state Universities. ASU, the largest state university and recognized for the last 7 years by US News & World Report as the most innovative university, is committed to maintaining the most dynamic and productive learning experience in higher education. Enterprise Technology (ET) is at the forefront of developing IT platforms and tools that add value to the student experience. The ideal SCN R&E Network Engineer will have a proven track record of technical leadership and success in designing, evaluating, and implementing backbone and last-mile networks for residential, small business, multi-dwelling units, and others, from conception to resolution. Our Network Engineers must demonstrate in-depth knowledge of network engineering, concepts, and best practices, with operational experience in supporting a medium to large-scale service provider (SP)network. As a technical leader, Network Engineers manage diverse stakeholder relationships (with both internal members and external vendors) as SCN continues developing new services and delivering cutting-edge technologies to our members. An interest in working with new technologies and pushing the envelope on existing technology is a must. As with everyone in the Enterprise Technology family, our intentional focus on diversity, equity, inclusion, and belonging as well as culture and communications are core responsibilities in this role. With an increased emphasis on authenticity, compassion, and inclusivity, this position strives to embody and advance our Enterprise Technology Positive Core Essential Duties On the job, SCN Network Engineers perform the following primary job duties: Works closely with members of the Sun Corridor team and strategic partners to identify needs, design technology solutions to address those needs, and deliver projects utilizing a mix of different manufacturer and developer products, while remaining conscious of the financial constraints of publicly funded institutions of varying sizes. Apply strong hands-on skills with essential infrastructure components, including Routers, Switches, Firewalls, Application servers, and copper and fiber optic networking mediums and devices. Apply strong hands-on skills in essential infrastructure management protocols, including iBGP, eBGP, OSPF, OSPFv3,IPv6, MPLS, and Metro Ethernet Forum (MEF) connectivity types. Identifying, troubleshooting, and resolving technical network problems and unintended consequences of technology solutions that might compromise the integrity of SCN deployed technologies in the last mile, aggregation, backbone, and core layers. Perform big data analysis and visualization to provide new business insights to improve the customer experience. Participate in the planning, testing, and integration phases of various projects to upgrade, redesign, and integrate new and existing services. Utilize various software tools to proactively identify, investigate, and resolve anomalies with various key performance indicators (KPIs), log messages, data flows, and packets. Work closely with NOC and technical team regarding site deployments, performance, and optimization. Adaptability in rapidly acquiring an understanding of emerging infrastructure technologies as new solutions become available. Applying strong and professional communication skills to interact with and relate to non-technical users, highly technical users, and business administrators from a wide variety of backgrounds. Culturally cognizant and aware of, and able to interact with, the variety of Tribal, minority, unserved, and underserved communities that SCN is/will be supporting. Take responsibility for fostering culture, advancing our values, and championing engagement in all its forms --collaborating across our teams as well as participating in ET/ASU events and programs. Demonstrates commitment to valuing diversity and contributing to an inclusive working and learning environment. Advances our Enterprise Technology Affirmative Pledge. Skills Network engineering, Firewall, Router, Ccna, Cisco routers, mpos, Wan, Cisco switches Additional Skills & Qualifications Minimum Qualifications Bachelor's degree in Information Technology, Computer Information Systems, or related field AND five years' of related experience, which includes three years of supervisory experience; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved. Desired Qualifications Working experience in similar positions for an ISP. Experience working with Operational Support Systems and Business Support Systems, APIs, and AAA systems. Ability to stimulate changes in individual, institutional, and corporate behaviors to create a more sustainable environment. Experience leading by example in communicating, participating, and encouraging support of the institution's sustainability programs. Ability to identify creative solutions to challenges presented to successfully build a network across multiple jurisdiction sand varying policy guidelines and restrictions. Ability to model empathy, compassion, and emotional intelligence. Creativity in problem-solving and solution development. Ability to understand and respectfully engage the vast cultural diversity of Arizona. Experience hiring in a values-led organization, emphasizing diversity, equity, inclusion, and belonging. Ability to help foster a safe psychological space for all teammates where everyone can thrive. Working Environment Activities are primarily performed in a regular, climate-controlled office setting subject to extended periods of being stationary and moving between office spaces. Position requires the use of computer (desktop and/or laptop, keyboard, mouse). Regular activities require the ability to quickly change priorities. Ability to clearly communicate and use a diversity of technologies to communicate with the broader team. Pay and Benefits The pay range for this position is $40.00 - $50.00 Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position will be accepting applications until Jan 18, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

at The CBORD Group, Inc. Job title: Technical Support Engineer Who we are: Transact and CBORD have joined forces as industry leaders to bring the best integrated technology solutions to education, healthcare, and business campuses worldwide. Be a part of this exciting new partnership, committed to transforming organizations and improving the lives of people doing mission-critical work. Why join our team? We strive to provide the very best customer experience in the industry and have succeeded with a single, strong motivating principle: We serve our user community. Our success and growth are directly attributed to our people. Our newly combined companies are dedicated to fostering a culture of integrity, respect, and continuous personal development. We maintain an entrepreneurial spirit, where creativity, innovative problem-solving, and learning agility drive our day-to-day actions. What you'll be doing: Issue Ownership: Take full responsibility for customer-reported issues, ensuring they are resolved in a timely and effective manner. Problem Solving: Research, diagnose, troubleshoot, and identify solutions to resolve system issues, which includes interacting with customers to understand the problem thoroughly. Escalation Management: Follow best practices for escalating unresolved issues to the appropriate internal support team, with detailed case notes that outline troubleshooting steps and results.

Basic Qualifications Requires a Bachelor's degree in Software Engineering, or a related Science, Engineering or Mathematics field. Also requires 8+ years of job-related experience, or a Master's degree plus 6 years of job-related experience. Agile experience preferred. CLEARANCE REQUIREMENTS: Department of Defense Secret security clearance is preferred at time of hire. Candidates must be able to obtain a Secret clearance within a reasonable amount of time from date of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required. Responsibilities for this Position Make the world's most advanced SDA O&I/GMI even smarter by supporting the SDA team as an PWSA Enterprise Level Engineer, GMI PWSA Enterprise description below: The Ground Management and Integration (GMI) program is a part of the PWSA program and is a continuation of the Ground Segment work that General Dynamics Mission Systems (GDMS) is performing on the Tranche 1 (T1) Operations and Integration (O&I) program. Work on the PWSA program occurs at three levels: Enterprise, GS, and GMI. The Enterprise level, comprises Ground Segment (GS), Space Segment (SS), and User Segment (which includes mission systems) work and is tranche agnostic. The Ground Segment level, comprises our ground development and integration responsibilities such as SUPERNOVAs, NOVAs, ground entry points (GEP), and associated ground networks. It started at T1 with the O&I program, carries on in T2 with the GMI program, and will continue in T3 and beyond. The GMI level, is work on T2 SUPERNOVAs and T2 GEPS. Learn more about the SDA Program - Featured Job Opportunities - SDA (gdmissionsystems.com) ROLE AND POSITION OBJECTIVES: As a systems/software I&T engineer for SDA O&I/GMI program, you'll be a member of a cross functional team responsible for developing and deploying the state-of-the-art ground operational system. We encourage you to apply if you have any of these preferred skills or experiences: Satellite communications knowledge Ground to Satellite communication knowledge Ground operations experience What sets you apart: Clear understanding of the software engineering concepts, principles, theories, software development process, and agile methodology Clear understanding of the software development process, with agile experience Ability to grasp and apply new information quickly and handle increasing responsibilities with growing complexity Team player who thrives in collaborative environments and revels in team success Commitment to ongoing professional development for yourself and others Our Commitment to You: An exciting career path with opportunities for continuous learning and development. Research oriented work, alongside award winning teams developing practical solutions for our nation's security Flexible schedules with every other Friday off work, if desired (9/80 schedule) Competitive benefits, including 401k matching, flex time off, paid parental leave, healthcare benefits, health & wellness programs, employee resource and social groups, and more See more at gdmissionsystems.com/careers/why-work-for-us/benefits KNOWLEDGE SKILLS AND ABILITIES: Consistent high performer delivering outstanding results A succession candidate Extensive ability to oversee multiple functions Strategic / long term thinker in order to position GDMS for success in a changing environment Extensive ability to understand tactical components of the organization while assessing the strategic longer terms needs of the company Innovative thinker who embraces change as opportunity Works beyond the bounds of their own organization to collaborate and influence others Additional REPRESENTATIVE DUTIES AND TASKS: Performs requirements analysis, requirements definition, requirements management, functional analysis, performance analysis, system design, detail trade studies, systems integration and test (verification), validation and interface definition studies of subsystem or system elements under supervision of the lead systems engineer Performs technical planning, cost and risk analyses, and supportability and effectiveness analyses for subsystems and system elements Performs customer requirements analysis, develops system requirements and defines allocations to lower levels (elements and components) Performs detailed technical analyses for a subsystem or system elements Develops and evaluates systems, networks and information systems to ensure designs meet applicable governmental security specifications May provide system accreditation/certification evaluation and test support to ensure all technical security features (e.g., identification, authentication, access control, labeling, and auditing) of the system are considered and function properly Researches and analyzes data, such as vendor products, COTS components, GFE/CFE, specifications, and manuals to determine feasibility of design or application Supports the generation of technical engineering products by using the appropriate standards, processes, procedures, and tools throughout the system development life cycle May provide leadership and/or direction to lower level employees Contributes to the completion of major programs and projects Creative, innovative responsibilities requiring advanced decision-making skills Defines processes for technical platforms, system specifications, input/output and working parameters for hardware and/or software compatibility Identifies, analyzes and resolves system design weaknesses Regular contact with senior levels of internal working groups Contact with Deputy Program Managers Engineering (DPME) and other professionals within the Engineering department and with project teams across the company DevSecOps experience with some of the following platform/tools: AWS GitLab Kubernetes Docker Jenkins Ansible Terraform CI/CD pipeline development Test automation Missile Warning/Missile Tracking system integration, test, operations experience Familiar with Agile philosophies and processes Workplace Options: This position is Hybrid/Flex as determined by management While on-site, you will be a part of the Scottsdale team #LI-Hybrid #SDAGround #SDAGroundIN Salary Note This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary. This job posting will remain open until the position is filled. Combined Salary Range USD $142,800.00 - USD $158,400.00 /Yr. Company Overview At General Dynamics Mission Systems, we rise to the challenge each day to ensure the safety of those that lead, serve, and protect the world we live in. We do this by making the world's most advanced defense platforms even smarter. Our engineers redefine what's possible and our manufacturing team brings it to life, building the brains behind the brawn on submarines, ships, combat vehicles, aircraft, satellites, and other advanced systems. We pride ourselves in being a great place to work with this shared sense of purpose, committed to a diverse and exciting employee experience that drives innovation and creates a community where all feel welcome and a part of something amazing. We offer highly competitive benefits and a flexible work environment where contributions are recognized and rewarded. To see more about our benefits, visit ************************************************************* General Dynamics is an Equal Opportunity/Affirmative Action Employer that is committed to hiring a diverse and talented workforce. EOE/Disability/Veteran

Set up workstations with computers and necessary peripheral devices (routers, printers, etc.) Check computer hardware (HDD, mice, keyboards, etc.) to ensure functionality Install and configure appropriate software and functions according to specifications Assist and maintain local networks Ensure security and privacy of networks and computer systems Provide orientation and guidance to users on how to operate new software and computer equipment Organize and schedule upgrades and maintenance without deterring others from completing their work Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging, etc.) Provide basic IT systems support to end users on a variety of computer system issues. Respond to phone calls, emails and technical support requests Document, track, and monitor issues ensuring a timely resolution Support staff with Google Trainer expertise Assist in the annual inventory of all equipment in the school Minimum Qualifications: Proven experience as an IT Technician or relevant position Excellent communication ability Outstanding organizational and time-management skills Great personality for our fun work environment Associate degree in a computer technology field preferred