Technical support engineer jobs in South Bend, IN - 284 jobs

This is a great opportunity for someone to get their foot in the door with a local enterprise company. This is also a great opportunity for someone to grow their skills within IT Support and have the opportunity to advance their careers within IT. They are currently looking for individuals who are looking to grow within their company. Previous Helpdesk or Desktop Support or PC Technician experience is preferred. IT certifications are desirable for this role. This will be a first shift opportunity on a Contract to Hire basis. Main Duties and Responsibilities: * To diagnose and resolve software and hardware incidents, including operating systems (Windows and Mac) and across a range of software applications * Swapping out laptops/desktops and deploying Windows 10/11 * Re-imaging windows 11 onto machines from windows 10 * To assist all our users with any logged IT related incident when called upon * To take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary * To accurately record, update and document requests using the IT service desk system * To install and configure new IT equipment * To resolve incidents and upgrade different types of software and hardware * To resolve incidents with printers, copiers, and scanners * To maintain a first-class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner *Please apply if you're interested in hearing more about the opportunity and if you feel you're capable of completing any of these job duties* *We are looking to set up interviews as early as next week* * CompTIA Certifications are desirable for this role * *Medical, Dental, and Vision Benefits Offered from Day One* * If you are interested in hearing more about this opportunity, please send your updated resume and contact information to me at: zkanouse@ [teksystems.com]() (no space in email address) * Workplace Type This is a fully onsite position in South Bend, IN Pay and Benefits The pay range for this position is $22.00 - $27.00 *Job Type & Location*This is a Contract to Hire position based out of South Bend, IN. *Pay and Benefits*The pay range for this position is $22.00 - $27.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in South Bend,IN. *Application Deadline*This position is anticipated to close on Jan 27, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees. Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success. Our Mission: We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action. Our Values: To put Human Experience at the heart of organizations so every person can be seen and understood. Energize the customer relationship:Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions. Success starts with me:Personal ownership fuels collective success. We each play our part and empower our teammates to do the same. Commit to learning:Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow. Dare to innovate:We challenge the status quo with creativity and innovation as our true north. Better together:We check our egos at the door. We work together, so we win together. We are seeking a Staff Network Engineer (Team Lead) to serve as the senior technical anchor and day-to-day leader for our Network Engineering function. This role blends deep technical expertise with operational leadership-driving architecture, reliability, compliance, and performance across a modern hybrid cloud environment spanning AWS, Azure, and enterprise on-prem infrastructure. The ideal candidate is a highly skilled network engineer who thrives in complex environments, enjoys owning critical network services, and can provide technical leadership, prioritization, and mentorship to a small but capable team. This role is hands-on, fast-paced, and directly tied to our cloud migration, acquisition integrations, and overall platform modernization. What You'll Do Technical Leadership & Architecture Serve as the lead engineer responsible for designing, building, and maintaining secure, scalable enterprise network infrastructure across hybrid cloud and data center environments. Architect and support complex routing, switching, firewalling, VPN, and load-balancing solutions using Cisco, FortiGate, F5, Cloudflare, and Azure/AWS native controls. Lead the networking components of cloud migrations, landing zones, hybrid connectivity, and acquisition integrations. Establish engineering standards for network architecture, automation, segmentation, and operational excellence. Operational Ownership & Reliability Lead troubleshooting and root cause analysis for high-severity incidents, ensuring durable fixes and proactive risk reduction. Develop and maintain monitoring, observability, and alerting using LogicMonitor and cloud-native tools. Build and maintain SOPs, runbooks, configuration standards, and knowledge-base materials to support operational consistency. Security, Compliance & Audit Support Maintain secure configurations aligned with Zero Trust principles, segmentation strategies, and firewall best practices. Participate in SOC2, HIPAA, HITRUST, and HITECH audits by preparing and submitting required network-related artifacts. Ensure strict adherence to change management-including reviewing, approving, and validating production changes. Team Leadership & Collaboration Provide day-to-day technical direction, workload prioritization, and mentorship to Network Engineers and cross-functional partners. Collaborate with Cloud, Security, Infrastructure, and Architecture teams to deliver scalable, highly available solutions. Evaluate new technologies, drive continuous improvement, and influence long-term network strategy. Required Qualifications (Must-Haves) Candidates must demonstrate strong hands-on expertise in the following areas: Core Networking & Infrastructure BGP and advanced routing protocols, and Cisco Switches Cisco Firewalls and FortiGate Firewalls VPN technologies (IPSec, policy-based and route-based) F5 Load Balancers (LTM/ASM) Cloudflare (WAF, CDN, network services) Cloud Networking Azure: ExpressRoute, VNETs, routing, firewalls, hybrid connectivity AWS: VPC networking, Transit Gateway, routing, hybrid connectivity Automation & Tooling Scripting (Python, PowerShell, Groovy) Configuration automation (Terraform/IaC experience is strongly preferred) Governance & Compliance Experience supporting SOC2, HIPAA, HITRUST, HITECH Ability to prepare and submit artifacts during audits Experience participating in structured change management processes Nice to Have (Not required, but beneficial) FortiWeb (WAF) Scrum Master, ITIL, or project management background Jira / Confluence Terraform / IaC tooling Experience in M&A network integration Cloud networking certifications (Azure/AWS) Cisco, Fortinet, or similar industry certifications Who You Are You are a senior-level engineer who: Owns outcomes, not just tickets Excels in complex hybrid environments Balances hands-on engineering with day-to-day team leadership Is comfortable making architectural decisions with business impact Communicates clearly across engineering and non-technical teams Operates with discipline, accountability, and integrity Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At PG Forsta we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Additional Information for US based jobs: Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class. Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. The expected base salary for this position ranges from $110,000 to $140,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results. All your information will be kept confidential according to EEO guidelines. Our privacy policy can be found here:legal-privacy/

Summary: Under the direct supervision of the Technical Support Manager and, if applicable, the local Office Administrator, and according to established policies and procedures the Technical Support Specialist ensures the secure and efficient operation of the office's systems, networks, applications, databases, telecommunications, audio/visual, end user devices (Laptops, Mobile Devices, Printers, Phones), and associated equipment/infrastructure by receiving, prioritizing, documenting, and actively resolving end-user help requests. The TSS will act as the face of the Information Technology in the local office. Key Responsibilities: Receives end-user technical requests in a prompt and courteous manner via telephone, e-mail, in-person, or other methods. Documents all pertinent end-user information, including name, department, and contact information, nature of problem or issue, and problem details, in accordance with established procedures. Prioritizes and schedules, resolves, or escalates end-user technical requests in a courteous, timely, appropriate, and effective manner in accordance with established IT service-level agreements. Troubleshoots and resolves assigned end-user technical problems and issues over the phone, using remote-control utilities, or in-person at the desktop level. Tests fixes/solutions and provides follow-up communication with the end-user to ensure technical problems or issues have been adequately resolved. Familiarity with features of SharePoint, such as adding users or AD Security Groups to SharePoint groups and understanding the differences between a SharePoint List and SharePoint Library. Familiarity with Active Directory and ADFS, such as unlocking accounts and adding users to Security Groups. Uses software updates, drivers, utilities, knowledge bases, frequently-asked questions (FAQ's), and internet research tools to aid in problem resolution and documentation, in accordance with established change management procedures. Performs hands-on fixes at the desktop level, including installing, upgrading, configuring, testing, monitoring, and troubleshooting end-user hardware and software. Provides end user training on a regular basis and as needed. Setup and configure IT and AV equipment as required for both internal and client facing events Performs regular preventive and corrective maintenance on audio/visual and end-user equipment including desktop PC's, laptops, printers, phones, and mobile devices. Performs basic system and network administration tasks such as patch management, system and software upgrades, and scheduled maintenance, with support from a remote team. Assist and work across the IT organization and different IT teams such as systems, apps, project management, help desk, training, etc…. Accurately documents desktop equipment or component failure, repair, installation, and removal. Assesses and communicates security risks associated with current and future technology implementations and solutions, including applicable processes. Required to be on an on-call rotation on a schedule basis throughout the year. 18. Ensures that information security measures and equipment adhere to all applicable laws and regulations. 19. Conducts technical research, as directed, regarding industry trends and emerging technologies to support new business processes or initiatives and makes proactive recommendations to IT management and to the office technology partners. 20. Available to travel to different locations when needed and be available for support 24x7x365 when needed. 21. Follow firm standards and protocols and assist with any other duties as assigned. The employee must be able to perform all essential job duties and responsibilities of this position satisfactorily and as outlined, with or without reasonable accommodations. Reasonable accommodation requests may be accommodated, absent undue firm hardship. Qualifications: Associate's degree in a technology or business-related field or 2 years of relevant work experience. Prior law firm experience involving direct user support for a minimum of one year strongly desired. Certification as an ITIL or CompTIA A+ Technician is desired. Strong understanding and technical knowledge of PC operating systems, general and specialized legal applications, PC hardware and peripherals, and mobile devices, including: Microsoft Windows, e-mail, file and print services, data retention and recovery, remote access, network and PC security, laser and inkjet printers, iOS and Android devices, and Audio/Visual equipment. Demonstrated general troubleshooting ability including hardware and software. Strong understanding of problem management, change management, and IT best practices. Strong understanding of the firm's goals and objectives. Demonstrated ability to apply technology solutions to solve business problems. Demonstrated ability to work in a team-oriented, collaborative environment. Highly self-motivated, self-directed, and attentive to detail. Ability to effectively prioritize and execute tasks in a high-pressure environment. Excellent written, oral, and interpersonal communication skills. Ability to present technical ideas in business-friendly and user-friendly language. Strong analytical, evaluative, and problem-solving abilities. Exceptional service orientation. 16. Basic knowledge of applicable laws and regulations as they relate to technology issues and data privacy laws and practices. This job description is intended to describe the general requirements of this position. As such, it is not designed to cover or contain a comprehensive listing of job duties or responsibilities required in this job. Subject to firm needs, duties and responsibilities of this position may change at any time, on a temporary or permanent basis, and with or without notice. Working Conditions: On-call availability and periodic outside business hour tasks Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components. Occasional inspection of cables in floors and ceilings. Lifting and transporting of moderately heavy objects (i.e., printers) up to 50 pounds. Normal office environment with little exposure to excessive noise, dust, temperature and the like. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements. Equal Employment and Opportunity Statement: Barnes & Thornburg is committed to equal employment opportunity in both principle and as a matter of policy. We will recruit, hire, train, promote, compensate and provide benefits to all applicants and employees without regard to ancestry, sex, race, color, ethnicity, national origin, gender, age, religion, religious creed, mental and/or physical disability, medical condition, military and/or veteran's status, genetic information, marital status, sexual orientation, gender identity and/or expression, or any other basis protected by applicable federal, state and local laws. This policy applies to all recruiting, hiring, promotions, upgrades, layoffs, compensation, benefits, terminations and all other privileges, terms and conditions of employment. The firm complies fully with all federal, state and local equal employment opportunity laws.

Must Have Technical/Functional Skills * Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services * Experience in managing PC and Mobile Assets in ServiceNow module and aware of different stages in asset management lifecycle * Work with vendors to conduct physical asset audit and maintain asset stock rooms * End to end asset life management (Forecasting, Receiving, Shipping, Maintenance & Recycling) * Track complete life-cycle management for each asset in order to maintain warranty information, refresh date and end of life information * Knowledge on ServiceNow, Windows Auto Pilot, Microsoft Office, Windows OS and iOS troubleshooting skills * Smart hands support for Server and Network devices * Train the Trainer Roles & Responsibilities * 100% Work from Office (Client location) * Asset inventory management (New Device Asset/Import/Physical Stocking) * PC Fulfillment (New, Break fix and Lifecycle), PC LCM Scheduling and PC Recertification (Autopilot/Reimage/Import) including shipping and receiving Assets. * Windows/MAC/iPhone/iPad Fulfillment (Break fix/swap/unassigns) and Device Recertification (Wipe/QA/Reload/Import) * Accessory Request Fulfillment and Unknown Device Research/Investigation * PC Diagnostics & Sanitation, recycle pickup requests (from end users) including Asset Offboarding (Device/Accessory Recycle) * Software Provision/Install Requests, New Printer Configuration Requests, Miscellaneous Service (Return Labels) * Walkup, Deskside and Remote technical Support (Incident & Request Management/Ticket Escalations) * New Hire onboarding training and orientation * AV Meeting Room support Base Salary Range: $50,000 - $70,000 per annum TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SV2 #LI-KUMARAN

Purpose: This position exists to interface with dealers and retail customers ensuring Jayco's product warranty and service objectives are administered and accomplished in a timely, cost effective manner. Essential Functions: * Communicates with customers and dealers in a professional manner to gather facts, negotiate solutions and resolve disputes. * Responds to telephone and written inquiries on a wide variety of issues using SOPs in a high call volume environment. * Authorizes dealer warranty work within guidelines and procedures. * Authorizes repairs and supplies parts to non-Jayco repair centers. * Provides information repair procedures and initiates unit returns for repair work. * Provides technical service information to dealers and customers. * Files incident reports for property damage, personal injury or fire. Additional Functions: * Enters pertinent information into unit files. * Performs other duties relating to technical service bulletins, arranging for transportation of returned parts or units, etc. Preferred Experience/ Knowledge: * Knowledge of RV construction processes, warranty provisions, codes & standards, Lemon Laws, etc. * Technical aptitude is required. * Prior high volume call center experience is helpful. Necessary Skills & Abilities: * Willingness to learn, grow and adapt to an ever changing product environment. * Listening skills to thoroughly understand problems and respond appropriately in a timely manner. * Desire and ability to problem solve effectively. Work Requirements: * This position may require sitting, standing, working in front of a computer monitor in an open office setting approximately 95% of the day. * This position regularly requires communicating with others; use of hands and fingers to operate phone, keyboard and other tools; reaching with hands and arms. * This position is a full-time position, which may require some flexibility in hours and days worked. * Regular attendance is required. * Supervisory responsibilities: none * Remote work: not available. * Management reserves the right to assign or reassign duties and responsibilities to this job at any time.

The Technical Denials Specialist plays a critical role in the health system's revenue cycle operations by managing and appealing payer denials, with a strong focus on medical necessity, authorization, and eligibility issues. This position is responsible for identifying root causes, preparing and submitting appeals, and providing actionable feedback to key departments such as Patient Access and Registration. Through data analysis, reporting, and cross-functional collaboration, this role helps drive improvements that reduce denials and ensure optimal reimbursement. MISSION, VALUES and SERVICE GOALS * MISSION: We deliver outstanding care, inspire health, and connect with heart. * VALUES: Trust. Respect. Integrity. Compassion. * SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team. Principal Duties and Responsibilities * Manages the end-to-end process for claim denials and appeals, including receipt, analysis, documentation, submission, and resolution with third-party payers. * Handles denials related to eligibility, medical necessity, prior authorization, non-coverage, and coding errors. * Performs root cause analysis to identify trends in denials and collaborates with internal stakeholders, particularly Patient Access and Registration, to provide feedback and recommend process improvements. * Submits timely and accurate appeals with appropriate supporting documentation and in accordance with payer guidelines and timelines. * Prepares and distributes monthly denial trend reports and dashboards to Revenue Cycle leadership, highlighting key findings, financial impacts, and suggested corrective actions. * Works closely with Revenue Cycle leadership to develop and implement preventative strategies aimed at reducing eligibility and authorization-related denials. * Recommends enhancements to claim edits, workflows, or registration practices to reduce recurring denial types. * Reviews payer correspondence and authorization requirements to assess financial risk and initiate retro-authorization requests when appropriate. * Maintains accurate records of all appeals activity and correspondence, ensuring compliance with internal policies and external regulations. * Ensures adherence to HIPAA, fraud and abuse laws, and organizational policies related to data security and confidentiality. * Maintains effective communication with payers and internal stakeholders, demonstrating professionalism, urgency, and accountability. * Engages in continuous learning to stay updated on payer requirements, industry changes, and revenue cycle best practices. ORGANIZATIONAL RESPONSIBILITIES Associate complies with the following organizational requirements: * Attends and participates in department meetings and is accountable for all information shared. * Completes mandatory education, annual competencies and department specific education within established timeframes. * Completes annual employee health requirements within established timeframes. * Maintains license/certification, registration in good standing throughout fiscal year. * Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department. * Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self. * Adheres to regulatory agency requirements, survey process and compliance. * Complies with established organization and department policies. * Available to work overtime in addition to working additional or other shifts and schedules when required. Commitment to Beacon's six-point Operating System, referred to as The Beacon Way: * Leverage innovation everywhere. * Cultivate human talent. * Embrace performance improvement. * Build greatness through accountability. * Use information to improve and advance. * Communicate clearly and continuously. Education and Experience * The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of a Bachelor's degree (required) preferably in Health Administration, Business, Public Health, or a related field. * Minimum of 3 years of experience in hospital revenue cycle operations, with emphasis on denial management and appeals. ?Knowledge & Skills * Strong understanding of hospital registration, eligibility verification, and payer authorization processes. * Experience analyzing denial trends and providing actionable insights to cross-functional teams. * Proficient in Microsoft Office, hospital billing systems, and electronic health records (EHR). * Exceptional analytical, organizational, and written communication skills. * Ability to work independently, manage competing priorities, and collaborate effectively with clinical and non-clinical departments. Working Conditions * Works in an office environment. Physical Demands * Requires the physical ability and stamina to perform the essential functions of the position.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

As an IT Support Specialist II, you will be responsible for providing first point of contact IT support services to internal staff as well as investigate and resolve escalated software and hardware issues from various internal users. Accountable for supporting enterprise technology including hardware, software, telephones, printers, audio/video, etc. Ensure that resolutions to technical issues are resolved quickly, efficiently, and securely. Perform in-person or remote troubleshooting and provide resolutions for system malfunctions using diagnostic techniques and problem solving skills. Assist with project management, project implementation, system access management, and administrative duties. May perform backup duties for LAN/WAN server and network administration. Direct Reports: None HOW YOU WILL MAKE AN IMPACT 20% Provides effective technical support to internal staff for computer systems, hardware, and software issues that arise, consulting with or escalating to other technicians when appropriate, and providing timely responses to ensure issues are fully resolved and resolutions are communicated appropriately. Actively recognizes common issues and determines root causes of original problems with hardware and software. Ensure all security measures, AntiVirus, Firewall, IDS, web and email filters, scanner, etc. are functioning properly and maintain knowledge and awareness of existing and emerging cybersecurity best practices. 10% Install, configure, maintain, and troubleshoot new and existing technology as needed. Uses problem solving skills to troubleshoot hardware and software issues as they arise. Creates and maintains departmental documentation, including resolutions to common issues and departmental operating procedures. 10% Provides exceptional technical support and troubleshooting for various technology to include, but not limited to, smart phones, tablets, and video conference and other defined technology. Provides escalated support for PC, laptop, telephony, and mobile devices. 10% Researches and recommends new hardware, software or technology that could be beneficial to the organization. Collaborates with IT Leadership to recognize areas of technology where enhancement opportunities exist and recommends applicable methods of implementation. 10% Assist IT Leadership in identifying, coordinating, and conducting credit union staff training as directed to meet needs, maintaining competency and effectiveness of service to members. Assist IT Leadership in the development and execution of training programs to ensure the proper development of IT Technical Support Specialists. 10% Works on enterprise, cross-functional, and departmental projects as assigned by IT Leadership. 10% Assists with development and maintenance of required departmental reports. 5% Maintains inventory of all credit union owned hardware, and software deployed to staff. 5% Act as liaison to third party vendors and service providers as needed. Other duties as assigned by IT Leadership. 5% Provide mentoring, coaching, and training to junior level IT Technical Support Specialists and communication regarding any new or updated policies and procedures. Completes all IT related training. 5% Effectively engages in high level, self-directed time management and prioritization of workload. -- Must comply with all company policies and procedures, applicable laws, and regulations, including but not limited to, the Credit Union Secrecy Act, the USA PATRIOT Act, and the Office of Foreign Assets Control. WHAT YOU WILL NEED TO SUCCEED Experience 3+ years' work experience in an IT support role required. Understanding of Wired, Wireless and VPN network basics, and knowledge of IT Service Management processes in an enterprise environment preferred. Experience with creation and adjustment of a Windows system image using Sysprep and Windows Automated Deployment Kit tools; PC imaging software and enterprise remote configuration, support, and deployment tools; Windows Server tools to include, but not limited to, Active Directory, Exchange, DNS, DHCP, and Group Policy Management in an enterprise environment; basic knowledge of enterprise anti-virus solutions and windows file server maintenance, support, and permissions. iPad, iPhone, Android, LTE Hotspot and other wireless device setup and support experience preferred. Education / Certifications / Licenses A High School Diploma or equivalent. A+ and Net+ Certifications are also required. Must have valid driver's license. PREFERRED SKILLS Must be able to work in a team environment with the ability to interact in a positive manner with peers, management, and other departments. Professional level of verbal and written communication skills are essential to the position. Ability to evaluate technical issues and different solution options by asking the right questions and acquiring data from multiple and diverse sources when solving problems. Demonstrated ability to plan and prioritize work to meet commitments by breaking down objectives into appropriate actions and anticipate and adjust plans as needed. Demonstrates a current knowledge of Credit Union philosophy, history, organizational standards, policies, and procedures. Ability to provide world class member service while executing Interra's vision, mission, and delivery of Core Values. INTERPERSONAL SKILLS Courtesy and tact are essential elements of the job. Work involves personal contact with members and others inside and outside the organization, generally regarding fairly routine matters for the purposes of giving and obtaining information or instructions, updating or referring. Communications generally require shorter and not in-depth discussions. COMPETENCIES Drive Results - Consistently accomplishes goals even under adverse conditions. Has a strong bottom-line orientation. Pushes self and helps others achieve results. Functional Expertise - Possesses a sufficient level of technical and professional skill or knowledge in position-related areas; keeps up with current developments and trends in areas of expertise; actively seeks ways to grow and be challenged using both formal and informal development activities. Integrity & Trust - Is widely trusted; is seen as a direct, truthful individual; has credibility within their areas of expertise; keeps confidences; doesn't misrepresent themselves for personal gain. Interpersonal Savvy - Relates to and can connect with diverse individuals and groups at all levels within the organization. Externally, builds appropriate relationships and rapport with members and external partners. Manage Complexity - Makes sense of complex information, processes, and activities to effectively solve problems. Defines situations accurately before determining problems and formulating approaches to solutions; is able to accomplish complex tasks with minimal guidance or instruction. Member Focus - Builds and maintains collaborative relationships with internal and external members which result in member satisfaction with both the process and the outcome. ADA REQUIREMENTS Physical Requirements Able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in an emergency situation. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable, and timely attendance. Working Conditions Must be able to routinely perform work indoors in climate-controlled shared work environment with minimal noise. Mental and/or Emotional Requirements Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to complete basic mathematical calculations, spell accurately, and understand computer basics. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of member service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters. ACKNOWLEDGEMENT Nothing in the position description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This Job description is not a contract and should not be constructed as a guarantee of employment for any period of time. Interra Credit Union is an Equal Opportunity Employer and does not discriminate against employees or applicants based on race color, religion, sex/gender, national origin, disability, age, or any other category protected by law. Why JoinIN Culture: We believe that a positive work environment is key to success. Staying engaged, informed, and keeping it fun, is how we achieve this. Professional Growth: Our Learning and Development Team not only provide day 1 training but continuous improvement and career development for all levels. Competitive Salary: Attractive compensation package with performance-based incentives and bonuses. Benefits: Comprehensive health insurance, 401(k) matching, tion reimbursement, company holidays, and generous PTO. Community Involvement: Being an active member in communities that we are a part of is important to us. We live here, work here and stay involved here! Visit our Opportunities page for more information. For more information about the role or the application process, please reach out to Ali Barden, AVP Talent Acquisition and Retention Lead at ******************

IT Support Specialist RATE: $25.00-$30.00 per hour Diagnose and troubleshoot software, hardware, communication and network issues and help our customers with their day to day computer problems; assist in the installation of applications and programs. ESSENTIAL FUNCTIONS: Image new computers for deployment and evaluate old computers for repurposing or recycling. Set up, configure, and maintain desktops, laptops, printers, phones, and peripherals. Identify and resolve network/VOIP issues. Configure and install application software and operating systems. Manage users and resources using Microsoft Windows Active Directory, Microsoft Office 365 and other platforms. Assist with IT security by enforcing policies, managing antivirus software, and supporting phishing awareness through simulated phishing tests and training. Provide technical guidance to employees and create user-friendly documentation. Communicate with users to help identify computer system issues, analyzing the ticketing system and reporting on trends. Support company phone systems and assist with mobile device management. Collaborate with other Information Technology staff on various projects. Perform all other duties as assigned. EDUCATION AND EXPERIENCE: Associate degree or equivalent in Computer Science, Information Technology, Information systems or other relevant computer related education. Microsoft, Cisco, Linux, or similar certification is a plus. SKILLS, TALENTS AND/OR CHARACTERISTICS Proven work experience as a Systems Support, Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role Hands-on experience with Windows/Linux OS environments Good understanding of computer systems, mobile devices and other tech products Ability to diagnose and troubleshoot basic technical issues Familiarity with remote desktop applications and help desk software Excellent problem-solving and communication skills Ability to provide step-by-step technical help, both written and verbal Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus IND123

Join a high-performing, tight-knit team at a fast-growing company that is using the Internet of Things (IOT) to transform how organizations sense, monitor, and make decisions. Founded out of MIT in 2005, Smart Sense powered by Jolt is trusted by more than 2,000 organizations, including Walmart, SpaceX, Apple, CVS Health, Coca-Cola, and the US State Department to help them make sensor-driven decisions. We have a solution that our customers rely on every day to make mission critical decisions; we are looking for team-oriented change agents to help shape the future of IOT. Location: Hybrid to office locations in Mishawaka, IN or Hopkins, MN. Must be able to commute to office 2x weekly. HOURS: Mon-Fri, 8am-5pm ET Position In utilizing our CRM, you will work daily support tickets and provide accurate documentation for our customers. In addition to utilizing our CRM system you will also work in the team's phone queue to assist customers. The day-to-day activities of a Solution Support Specialist will require attention to detail, speed, and effective communication skills. What We Offer * A fun, fast paced team that turns data into valuable information * Opportunity to work with market leaders in the healthcare/pharmacy, food service and transportation industries What You Will Do * Work through customer's problem, questions, bugs etc. via email and phone to resolution while maintaining SLA's and KPIs * Learn industry standards and terminology including CDC guidelines and HACCP compliance * Be proficient in tools such as JIRA and NetSuite * Manage customer escalations by leveraging expertise in industry knowledge Who You Are and What You Bring * Passion for working with customers and providing outstanding experiences * Strong multitasking and organizational skills in a fast paced environment Desired but not required * 2yrs of experience working in technical or product support * Previous experience in working with CRM software tools Digi International offers a distinctive Total Rewards package including a short-term incentive program, new hire stock award, paid parental leave, PTO, and hybrid work environment in addition to our competitive medical, health & wellbeing and compensation offerings. The anticipated base pay range for this position is $19.95/hr - $28.35/hr. Pay ranges are determined by role, job level and primary job location. The range displayed reflects the reasonable range we anticipate paying for this position and reflects the cost of labor within several U.S. geographic markets. The specific salary offered within the range will depend on various factors including, but not limited to the candidate's relevant and prior experience, education, skills, and primary work location. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each position. Pay ranges are typically reviewed and updated annually. At Digi, we embrace diversity and inclusion among our teammates. It is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are committed to providing an environment of respect where equal employment opportunities are available to all applicants and teammates. * Please note that we are unable to provide visa sponsorship for this position. This includes, but is not limited to, work visas, employment-based visas, or residency sponsorship. Candidates must have valid work authorization in the United States at the time of application. Visa applications of any kind will not be considered.

Job DescriptionJob Requirements: • Installs, configures, and provides ongoing usability of desktop computers, peripheral equipment, and software within established standards and guidelines. • Works with vendor support contacts to resolve technical problems with desktop computing equipment and software. • Works with Help Desk and Network Operations personnel as appropriate to determine and resolve problems received from users. • Interact with numerous computer platforms in a multi-layered server environment. • Ensure desktop computers interconnect seamlessly with diverse systems, including associated validation systems, file servers, email servers, computer conferencing systems, application servers, and administrative systems. • Trains and orients staff on the use of hardware and software • Maintenance and upgrading of computer systems or offering recommendations on upgrades needed • Maintaining other computer peripheral devices, such as printers, and solving printing problems if they arise • Works with procurement staff to purchase hardware, software, and computer supplies. • Assesses functional needs to determine specifications for purchases. • Assists in maintaining LAN/WAN records and, as appropriate, telephone systems cable. • Support and maintain all corporate quality standards, policies, procedures, and work instructions as outlined in the company quality system documentation. • Ensure customer satisfaction by preventing the occurrences of nonconformities relating to product, process, and quality systems. • All other duties as assigned Position Requirements: • Associate's Degree, technical certificate, or equivalent experience • 2 - 4 years of related work experience • Working knowledge of fundamental operations of relevant software, hardware, and other equipment • Proficient with: Microsoft XP Professional/Windows 7 Professional; MS Office Applications; Adobe, MS Exchange 2007 • Solid understanding of desktop hardware • Ability to troubleshoot, diagnose, and repair a wide range of increasingly complex computer hardware and peripheral devices purchased from a variety of vendors • Excellent customer service, interpersonal skills, and ability to deal effectively with clients • Oral and written communication skills • Problem analysis and solving • Attention to detail • Able to work with minimal supervision and within a team-oriented environment • Able to multitask • Stress tolerance Physical Requirements: This position requires the following physical activities: reaching, sitting, lifting, finger dexterity, grasping, feeling, repetitive motions, talking, hearing, and visual acuity. Ability to lift/move up to 40 pounds solo and greater weights in a team-lift environment Powered by JazzHR V0bXVNMbdB

Job Requirements: • Installs, configures, and provides ongoing usability of desktop computers, peripheral equipment, and software within established standards and guidelines. • Works with vendor support contacts to resolve technical problems with desktop computing equipment and software. • Works with Help Desk and Network Operations personnel as appropriate to determine and resolve problems received from users. • Interact with numerous computer platforms in a multi-layered server environment. • Ensure desktop computers interconnect seamlessly with diverse systems, including associated validation systems, file servers, email servers, computer conferencing systems, application servers, and administrative systems. • Trains and orients staff on the use of hardware and software • Maintenance and upgrading of computer systems or offering recommendations on upgrades needed • Maintaining other computer peripheral devices, such as printers, and solving printing problems if they arise • Works with procurement staff to purchase hardware, software, and computer supplies. • Assesses functional needs to determine specifications for purchases. • Assists in maintaining LAN/WAN records and, as appropriate, telephone systems cable. • Support and maintain all corporate quality standards, policies, procedures, and work instructions as outlined in the company quality system documentation. • Ensure customer satisfaction by preventing the occurrences of nonconformities relating to product, process, and quality systems. • All other duties as assigned Position Requirements: • Associate's Degree, technical certificate, or equivalent experience • 2 - 4 years of related work experience • Working knowledge of fundamental operations of relevant software, hardware, and other equipment • Proficient with: Microsoft XP Professional/Windows 7 Professional; MS Office Applications; Adobe, MS Exchange 2007 • Solid understanding of desktop hardware • Ability to troubleshoot, diagnose, and repair a wide range of increasingly complex computer hardware and peripheral devices purchased from a variety of vendors • Excellent customer service, interpersonal skills, and ability to deal effectively with clients • Oral and written communication skills • Problem analysis and solving • Attention to detail • Able to work with minimal supervision and within a team-oriented environment • Able to multitask • Stress tolerance Physical Requirements: This position requires the following physical activities: reaching, sitting, lifting, finger dexterity, grasping, feeling, repetitive motions, talking, hearing, and visual acuity. Ability to lift/move up to 40 pounds solo and greater weights in a team-lift environment

Job Description Purpose: This position exists to interface with dealers and retail customers ensuring Jayco's product warranty and service objectives are administered and accomplished in a timely, cost effective manner. Essential Functions: Communicates with customers and dealers in a professional manner to gather facts, negotiate solutions and resolve disputes. Responds to telephone and written inquiries on a wide variety of issues using SOPs in a high call volume environment. Authorizes dealer warranty work within guidelines and procedures. Authorizes repairs and supplies parts to non-Jayco repair centers. Provides information repair procedures and initiates unit returns for repair work. Provides technical service information to dealers and customers. Files incident reports for property damage, personal injury or fire. Additional Functions: Enters pertinent information into unit files. Performs other duties relating to technical service bulletins, arranging for transportation of returned parts or units, etc. Preferred Experience/ Knowledge: Knowledge of RV construction processes, warranty provisions, codes & standards, Lemon Laws, etc. Technical aptitude is required. Prior high volume call center experience is helpful. Necessary Skills & Abilities: Willingness to learn, grow and adapt to an ever changing product environment. Listening skills to thoroughly understand problems and respond appropriately in a timely manner. Desire and ability to problem solve effectively. Work Requirements: This position may require sitting, standing, working in front of a computer monitor in an open office setting approximately 95% of the day. This position regularly requires communicating with others; use of hands and fingers to operate phone, keyboard and other tools; reaching with hands and arms. This position is a full-time position, which may require some flexibility in hours and days worked. Regular attendance is required. Supervisory responsibilities: none Remote work: not available. Management reserves the right to assign or reassign duties and responsibilities to this job at any time.

Help Desk Technician Salary Grade: 6 with NO remote work available. Primary Purpose: Organize, install, and support all computer systems; investigate and resolve computer software and hardware problems. Roles: Expected behaviors and activities performed to fulfill responsibilities Practice and encourage the best safety practices resulting in zero lost time within department. Implement and practice effective 5S and participate in regular team 5S audits. Set an example of working hard and doing the right things, exhibit energy and positivity. Accountable to work independently with standardized instructions to achieve results. Solve semi-routine issues utilizing problem solving analysis and prioritizing processes and routines. Understand and achieve Reasonable Expectations (REs) for current position and responsibilities (excellent productivity and quality) and participate in regular team process audits. Engage in clear, courteous, effective, honest, and open communications with team members and others within and outside the company. Develop and seek positive relationships; actively participate in regular huddles and goal setting. Responsibilities: Quantifiable metrics to which a person is held accountable Arrive at work and position consistently on time; remain present and engaged the entire assigned shift. Able to categorize, recognize, and document patterns in process and problem solving. Participate in regular employee reviews including setting and achieving goals. Act as the primary point of contact for IT support utilizing the OAK request system. Successfully install and configure workstations as required, including hardware, software, peripheral equipment, and cabling. Discover, evaluate, and resolve issues presented; log all repairs accurately and timely. Discuss software errors with developers and recommend changes to programs. Attendance at multi-day off-site training sessions, weekend and evening work, and after-hours emergency calls may be required. Provide basic computer usage training and company resource orientation as required. Identify computer and network equipment shortages and assist with replacements as required. Skills: Essential qualifications and functions gained through training and experience Associates degree and IT Related certifications are preferred. 1-2 years of help desk experience in a Windows domain environment. Excellent written and verbal communication skills; excellent computer skills. Ability to remain calm and determined to attain goals. High energy level, comfortable performing multi-faceted projects in conjunction with day-to-day activities. Must be able to work well under pressure and keep up with rapidly changing technology, business environments, and departmental and company goals. Strong interpersonal skills. Ability to get along with diverse personalities, tactful, mature, and flexible. Documentation of a drug screen must be provided prior to starting this position.

Job DescriptionSalary: Ready to Elevate Your Career? Join SpiTrex CTE! At CTE, we offer more than just a jobwe provide an environment where you can push boundaries, fuel your curiosity, and advance your career. We are committed to supporting your growth with unique programs designed to help you do your best work while maintaining a healthy work-life balance. Heres 5 ways that CTE makes a difference: Training/Career Development Bamboos Path Track and WorkForge Learning Management System offer education for advancement when and where needed. Work/Life Harmony with Flextime Have an appointment or emergency pop up and you dont want to use your PTO? No worries! Use Time Off without Pay option of up to 3 hours and then make up missed time during the week. CTE Perks Whether its Donut Friday, lower cost vending, monthly events, food trucks, book reading incentives called CTE Reads, or FriYAY FridaysCTE strives to maintain a positive culture and support our employees. CTE Incentives Employee referrals, 401(k) with 50% company match (up to 10% contribution), bonusesbut thats just the beginning! What if we told you theres more? We believe in keeping some surprises for your imagination. Get ready for a journey that goes beyond expectation! Health Benefits CTE provides vision, life insurance, and short-term disability insurance at NO COST to our employees. Medical and dental insurance with HSA is offeredfirst of the month after hire. There is also a no-cost medical option through Schumacher Family Medicine. Essential Functions: Pulling and moving material Monitoring tool crib as needed Issuing out and receiving in items (tooling, gaging, fixtures etc.) Setting tools and retrieving gages Cutting blank profiles of material as needed Following GDP as required Cross train on multiple work centers Other work-related tasks as assigned Good housekeeping Conform to ISO13485, 21 CFR Part 820, and medical device industry requirements

Building the people that build the world. With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world. Through our RiSE talent development framework, we Reach, Identify, Strengthen, and Engage our employees to support them in their continued development. We're a global company of problem solvers, collaborators, and innovators, and our businesses build solutions that impact the world. This is a position with The Marley Company, a parent company which provides administrative support to the SPX Enterprises HVAC Heating businesses (such as WM Technologies, LLC, Marley Engineered Products, LLC, Patterson-Kelley, LLC) and includes all Weil-McLain branded products. How you will make an Impact (Job Summary) SPX is a diverse team of unique individuals who all make an impact. As the HVAC/Boiler Technical Services Specialist (Non-IT) you will provide pre- and post-technical and applications engineering assistance to a variety of groups, including sales representatives, distributors, agents, contractors, consulting engineers, architects, sales offices and internal departments. What you can expect in this role (Job Responsibilities) While each day brings new opportunities at SPX, your core responsibilities will be: HVAC & Boiler Technical Excellence/Customer Support: Provide technical support to engineers, sales representatives, distributors, contractors, end-users and internal departments via phone, letter, video conference, chat, e-mail, or in person. Diagnose and resolve technical issues promptly, provide troubleshooting assistance for problems involving control systems, combustions, venting, and piping on commercial and residential boilers. Advise and assist field sales personnel and their clients on product technical details, application requirements, etc. to obtain solutions of specific application problems. Deliver technical training support to internal personnel when required. At the discretion of the Technical Services Supervisor, perform special assigments related to systems, policies, procedures, and customer inquiries. Information/Communication: Provide parts identification assistance to distributors, contractors, internal personnel, agents, etc. Provide product support information/direction from existing manuals, bulletins, and guides. Ensure prompt, accurate, and consistent information is communicated to customers as it relates to: Product description and operation Boiler specifications and installation information Wiring, piping, and control diagrams Troubleshooting and field visits when necessary Current and obsolete boiler repair parts identification Obsolete boiler identification 3. Documentation & Continuous Improvement Maintain detailed documentation of technical issues and solutions, creating a knowledge base for future reference. Enter data in Microsoft Dynamics 365 for all troubleshooting issues, site problems, and/or product complaints. Identify opportunities for process improvement via updating/streamlining technical support procedures What we are looking for (Experience, Knowledge, Skills, Abilities, Education) We each bring something to the table, and we are looking for someone who has: Required Experience Minimum of 2 years of relevant work experience in a technical field Strong computer skills and knowledge of Microsoft Office software Excellent verbal and written communication skills Strong problem-solving skills and the ability to think analytically. Preferred Experience, Knowledge, Skills, and Abilities Professional technical school/training AS or BS in relevant discipline Knowledge of boilers, related products, controls, wiring, and hydronic systems Training or experience using a CRM such as Microsoft Dynamics 365 or Salesforce.com Experience using call center software such as Zendesk or Xima Experience using visual support tools such as TechSee or Sightcall Education & Certifications HS Diploma or equivalent is required Technical degree or certificate preferred Physical Demands Repetitive telephone and keyboard use; continuous use of a headset and computer monitor Travel & Working Environment Minimum travel may be required. Less than 5% How we live our culture Our culture is at the center of what we do and, more importantly, who we are. Our core values set a standard for how we manage ourselves, and our Leadership Model sets the standard for how we engage with each other. Whether you are an individual contributor or you lead a large team, each of us leads. What benefits do we offer? We know that the well-being of our employees is integral. Our benefits include: Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave Competitive health insurance plans and 401(k) match, with benefits starting day one Competitive and performance-based compensation packages and bonus plans Educational assistance, leadership development programs, and recognition programs Our commitment to embrace diversity to build a culture of inclusion We value different backgrounds, experiences, and voices, and we are committed to challenging ourselves, openly communicating, and striving to improve every day. We believe in creating an inclusive work environment where everyone has a voice and is encouraged to realize their fullest potential. We are an affirmative action and equal opportunity employer committed to making selection decisions without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other legally protected basis.

Job Description About the Role: The IT Administrator in our durable goods manufacturing company plays a critical role in ensuring the stability, security, and efficiency of our IT infrastructure. This position is responsible for managing and maintaining all hardware, software, and network resources to support seamless manufacturing operations. The IT Administrator will collaborate closely with cross-functional teams to implement technology solutions that enhance productivity and safeguard sensitive data. They will proactively monitor systems to prevent downtime and swiftly resolve any technical issues that arise. Ultimately, this role ensures that our technology environment aligns with business goals and regulatory requirements, enabling continuous operational excellence. Minimum Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field. Proven experience as an IT Administrator or similar role, preferably within a manufacturing environment. Strong knowledge of network protocols, hardware, and software troubleshooting. Experience with Windows and Linux server environments. Familiarity with IT security best practices and compliance requirements. Preferred Qualifications: Certifications such as CompTIA Network+, Microsoft Certified: Azure Administrator, or Cisco CCNA. Experience with manufacturing-specific software and automation systems. Knowledge of cloud computing platforms and virtualization technologies. Strong project management skills and experience leading IT initiatives. Familiarity with disaster recovery planning and business continuity strategies. Responsibilities: Manage and maintain the company's IT infrastructure, including servers, networks, and workstations. Monitor system performance and troubleshoot hardware, software, and network issues to minimize downtime. Implement and enforce IT security protocols to protect company data and comply with industry standards. Coordinate with vendors and service providers for procurement, installation, and maintenance of IT equipment. Provide technical support and training to employees to ensure effective use of IT resources. Maintain documentation of IT systems, configurations, and procedures for audit and operational purposes. Assist in the planning and execution of IT projects that support manufacturing processes and business growth. Skills: The IT Administrator will utilize their technical skills daily to configure and maintain network devices, ensuring reliable connectivity across manufacturing sites. Troubleshooting expertise is essential for quickly diagnosing and resolving hardware and software issues to minimize operational disruptions. Security skills are applied to implement firewalls, antivirus solutions, and access controls that protect sensitive manufacturing data. Communication skills are important for collaborating with team members and vendors, as well as providing clear technical support to non-technical staff. Additionally, project management and organizational skills help in planning upgrades and managing IT resources efficiently to support the company's evolving technology needs. Monday-Friday

About the Role:

About Harbinger Harbinger is an American commercial electric vehicle (EV) company on a mission to transform an industry starving for innovation. Harbinger's best-in-class team of EV, battery, and drivetrain experts have pooled their deep experience to bring a first-of-its-kind EV platform to support the growing demand for medium-duty EVs and Hybrids. Harbinger: Familiar Form, Revolutionary Foundation. The Upfitter Support Technician serves as the on-site representative for Harbinger at upfitter facilities, responsible for managing chassis inventory, conducting pre-upfit inspections, coordinating vehicle flow, and serving as the primary technical liaison between the OEM and upfitter operations. This position ensures proper handling, storage, and condition of chassis vehicles prior to and during the upfitting process. What You'll Do: * Maintain accurate real-time inventory records of chassis on-site, including location tracking and status updates * Monitor and manage chassis storage areas to ensure proper spacing, accessibility, and environmental protection * Conduct regular inventory audits and reconcile discrepancies between physical counts and system records * Perform thorough pre-delivery inspections (PDI) on all incoming chassis to identify transport damage, missing components, or manufacturing defects * Document and photograph any damage or defects using standardized reporting procedures * Monitor chassis condition during storage period and identify any deterioration or damage * Ensure all relevant OEM reworks and updates completed prior to upfit release * Perform chassis maintenance during storage including battery charging/replacement, fluid checks, and preventive service to keep units production-ready * Execute software updates and ECU re-flashing as required by OEM engineering changes * Conduct diagnostics using factory scan tools to identify and troubleshoot fault codes, drivability issues, and system malfunctions * Complete running change installations and retrofit work as directed by OEM engineering * Coordinate with upfitter maintenance team when chassis requires specialized service or parts * Keep chassis operational and ready for production flow, minimizing downtime due to technical issues * Troubleshoot chassis-related issues during the upfitting process * Document and communicate recurring issues or trends to OEM engineering and quality teams What You'll Need: * High school diploma or equivalent required; Associate's degree in automotive technology or related field preferred * ASE certifications or OEM technical certifications highly desirable * 3+ years experience in automotive/commercial vehicle repair, dealership service operations, or manufacturing environment * Previous experience with chassis inspection, vehicle inventory management, or quality control preferred * Demonstrated hands-on experience with vehicle diagnostics, software programming, and repair procedures * Knowledge of commercial vehicle systems including electrical, powertrain, chassis, and body builder integration * Strong understanding of commercial vehicle chassis systems and components * Ability to read and interpret technical documentation, wiring diagrams, and engineering specifications * Proficient in vehicle inspection procedures and damage assessment * Computer proficiency including inventory management systems, Microsoft Office, and database applications * Hands-on diagnostic and repair capabilities using OEM scan tools, multimeters, and test equipment * Experience with vehicle software updates, ECU programming, and module calibration procedures a plus * Competent in mechanical repairs including electrical troubleshooting, component replacement, and system testing * Knowledge of proper torque specifications, fluid requirements, and OEM service procedures * Ability to maintain detailed service records Equal Opportunity Harbinger is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Harbinger is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at ************************. Candidate Data Privacy Harbinger may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Harbinger may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Harbinger may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our HR, legal, and finance teams, and the team(s) with the position(s) for which you are applying; (ii) Harbinger affiliates; and (iii) Harbinger's service providers, including providers of background checks, staffing services, and cloud services. Harbinger may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services. Any unsolicited resumes or candidate profiles submitted in response to our job posting shall be considered the property of Harbinger and are not subject to payment of referral or placement fees if any such candidate is later hired by Harbinger unless you have a signed written agreement in place with us which covers the applicable job posting.