Technical support engineer jobs in Southaven, MS - 161 jobs

Provides technical support to end user community and administers and maintains all technology systems for the organization. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. Essential Functions Statement(s) Serves as the first point of contact for employee seeking technical assistance and Provides on-site and remote support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Directs unresolved issues to the next level when needed. Documents, tracks and monitors support calls to ensure timely resolution. Provides end user support for all network-based software applications. Installs and configures PC workstations, laptops, tablet PCs and printers. Visits remote sites on a rotating and as-needed basis to perform end user functions not capable of being resolved remotely. Maintains inventories of hardware, software, forms etc. Maintains log of software application problems and status. Assists in training new employees to the level required for optimum job performance and provides refresher training for existing employees as needed. Assists IT Manager with new computer software Performs other duties as assigned SKILLS & ABILITIES Education: High School Graduate or General Education Degree (GED): Required Associate's Degree (two year college or technical school) or Work Equivalent, Field of Study: MIS, CS or Engineering Technology Bachelor's Degree (four year college or technical school) Preferred, Field of Study: MIS, CS or Engineering Experience: 1 year of experience in MIS, CS or Engineering Technology Computer Skills: Microsoft Windows Desktop Operating Systems (required) Microsoft Windows Server Operating Systems (recommended) Microsoft Active Directory (recommended) Microsoft Office Suite (required) Advanced networking methodologies (TCP/IP) (recommended) Network Printing and Queuing (required) Smart Phone IOS/Android (required) VNC or similar remote control software (highly recommended) Campbell Clinic Benefit Summary: Campbell Clinic offers a lucrative benefit package to support employees and their families. Medical / Dental / Vision Insurance HRA Option Flexible Spending Account Basic Life Insurance Voluntary Life Insurance Option Long-Term Disability Voluntary Short-Term Disability Accident Insurance Critical Illness Insurance 401(k) Plan Matching + Profit Sharing Employee Assistance Program Paid Time Off 8 Paid Holidays ADA Disclaimer In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Equal Opportunity Employer/Veterans/Disabled

Technology Support Specialist - SITECH ABOUT US Looking for more than just a job? At Thompson Machinery, we've been powering progress since 1944. We are the go-to Caterpillar dealer for Middle and West Tennessee and North Mississippi. Come join a team where our mission is simple: deliver smart solutions, build lasting partnerships, strengthen the communities we call home and invest in your growth. WHAT YOU WILL DO The Regional Technology Support Specialist will provide primary assistance, support and training for SITECH Tri-Rivers customers in a designated territory. This roll will provide secondary support for other SITECH Tri-Rivers territories and regions as needed. This is a full-time position that will be based out of Memphis, TN focusing support on Middle and West Tennessee and North Mississippi. RESPONSIBILITIES Assist and perform installation of machine control systems including, but not limited to GCS9000, Trimble Earthworks, CAT Accugrade, CAT Grade, Trimble and Spectral Laser Systems, Pacing Control systems and other attachments as needed. Train and support customers in the use of machine control, site positioning, intelligent compaction, and paving control systems and office software with the intent to get customer self-sufficient in these areas. Receive first call from customers in designated region and see that timely service is provided; utilize other Service and Support Specialist if needed to best meet the needs of the customer if required Support Technology Sales Representatives and customers to ensure proper technology solutions are selected, sold, and trained on and utilized properly to achieve targeted benefits. Develop and maintain strong customer relationships and ensure customers are getting the maximum ROI through support, training and after sales follow-up. Support paving and other specialty professional services for customers; these services will need to be scheduled and prepared for by SITECH to provide the best results Maintain responsibility for vehicles, demo inventory, computer, and/or any other company assets entrusted to you to perform your job duties. Escalate any unresolved issues in an effective and time efficient manner to the proper associates Research common problems identified with machine guidance systems and determine required corrective outcomes as and when required Work directly with Trimble and SITECH support staff along with associates of heavy equipment OEMs staff on matters of sales, support and other field activities Maintain responsibility for all company assets issued to you. This includes, but not limited to, demo equipment, field service equipment, vehicles, computers, and paperwork Consistently follow all job and office related policies and procedures WHAT WE EXPECT OF YOU We all have different backgrounds, yet we all use our unique contributions to provide the highest quality of service. Qualifications: B.S. Degree in Civil Engineering preferred or related work experience. Extensive survey and construction experience in Heavy Civil Construction, including commercial site development and paving. Experience working with Trimble GC900, Trimble Earthworks, CAT Accugrade, CAT Grade, Trimble and Spectra Laser Systems, Paving Controls Systems, etc. preferred. Exhibits communication skills necessary to sell premium technology products. Demonstrated leadership ability and initiative. Strong work ethic and can-do attitude. Day-to-day travel in middle Tennessee required; and some overnight trips in West Tennessee and North Mississippi required. WHAT'S IN IT FOR YOU At Thompson Machinery, we believe that great benefits are more than just perks- they're essential for employee well-being and success. We've designed a benefits package that goes beyond the ordinary, ensuring that our team members thrive both personally and professionally. Here's an overview of our benefits, including some that set us apart from our competitors. The Basics Various medical plan options, including a no-cost option Vision and dental insurance Employer-paid short-term and long-term disability insurance Employer-paid basic life insurance 401k matching Profit Sharing 8 paid holidays annually Initially up to 15 days of Paid Time Off annually with increase after five years of service Employee Assistance Program (EAP) What Sets Us Apart Competitive pay Exposure to world-class CAT training and development Tuition Reimbursement Tool Purchase Assistance to buy high-quality tools at deep discounts Annual stipend toward the purchase of work boots Company Incentive Bonus Program Paid Veteran holiday annually to all service members Training and Development programs Work uniforms and professional cleaning services Financial Wellness programs Thompson Machinery offers competitive salaries and a complete benefits package. Compensation for this position will be commensurate with candidate experience and background.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

The Sales & Technical Support Specialist serves as a key liaison between customers and the company, providing expert product guidance, technical troubleshooting, and sales support across multiple performance automotive categories. This position requires strong communication skills, a passion for performance, and the ability to deliver exceptional customer experiences in a fast-paced, dynamic environment. The Specialist will also represent the company at national trade shows, racing events, and motorsports gatherings, acting as a brand ambassador and technical resource. Responsibilities: Customer Support & Technical Expertise * Provide professional, knowledgeable, and responsive assistance to customers via phone, email, and digital platforms. * Troubleshoot product issues, diagnose root causes, and provide accurate technical guidance or escalation as needed. * Interpret technical data, installation instructions, and performance specifications to support both novice and professional customers. * Maintain a high level of product expertise across all categories, including Valve Train, Drivetrain, Fuel Injection & Electronics, Nitrous Oxide Systems, and Cylinder Heads (training provided). Sales Growth & Customer Engagement * Proactively identify sales opportunities through customer interactions, product inquiries, and technical consultations. * Recommend complementary or upgraded products to meet performance goals and increase sales conversion. * Support promotional campaigns, product launches, and marketing initiatives by providing customer feedback and insights. * Collaborate closely with the Sales and Marketing teams to optimize lead follow-up, customer retention, and upsell opportunities. Brand Representation & Industry Presence * Represent the company at major motorsports events, trade shows, and performance industry expos nationwide. * Provide live demonstrations, technical Q&A sessions, and hands-on product education to end users and industry professionals. * Travel occasionally (by car or airplane, including some weekends) to support events and strengthen the company's brand presence within the performance community. Communication & Documentation * Maintain accurate records of customer interactions, technical cases, and sales transactions within CRM and support systems. * Communicate customer feedback, product performance trends, and recurring issues to management and engineering teams. * Contribute to continuous improvement initiatives related to customer experience, documentation, and process efficiency. Qualifications & Experience: Required: * High school diploma or equivalent; associate or bachelor's degree preferred. * Clean driving record and valid driver's license. * Strong communication and interpersonal skills, with a customer-first mindset. * Proficiency with Microsoft Office applications (Word, Excel, Outlook) and ability to learn CRM or ERP systems. * Ability to manage multiple tasks in a fast-paced, call center-style environment. * Excellent problem-solving and organizational skills. Preferred: * Basic to advanced mechanical or automotive knowledge - hands-on experience with engines, tuning, or racing applications a plus. * Prior experience in automotive, motorsports, or performance parts sales or support. * Demonstrated success in technical sales, troubleshooting, or product support. * Enthusiasm for performance vehicles, racing, and aftermarket innovation.

Provide initial employee support for technical inquiries received via phone, email, and messaging applications. Assess the nature of problems and resolve basic support issues. Troubleshoot software and hardware issues on laptops, desktops, tablets, and/or smartphones. Log or record support tickets and/or cases. For more complex issues, transfer internal customers to second-level Help Desk Technicians. Incumbent is subject to overtime, callback, and on-call as required. REMOTE WORK is a possibility after Onsite training is completed. Perform other duties as assigned. Responsibilities Provides technical assistance to computer system users. Solves problems dealing with a limited variety of concrete variables by interpreting written and verbal information and screen shots or other data supplied. Maintains current knowledge of hospital information systems, software, networks and telecommunications technologies. Uses standard tools, knowledge and experience to analyze, diagnose and resolve problems. Contributes to evaluation and maintenance of existing support documentation. Completes assigned goals. Specifications Experience Call Center Experience a plus, knowledge of Microsoft Office products, Strong Customer Service Skills, Minimum Required 2 years experience or educational equivalent of Associate's degree. Preferred/Desired 2 years experience or educational equivalent of Associate's degree. Education Minimum Required Preferred/Desired Training Minimum Required Preferred/Desired Special Skills Minimum Required Preferred/Desired Licensure Minimum Required DRIVER'S LICENSE (CURRENT) Preferred/Desired

Provide initial employee support for technical inquiries received via phone, email, and messaging applications. Assess the nature of problems and resolve basic support issues. Troubleshoot software and hardware issues on laptops, desktops, tablets, and/or smartphones. Log or record support tickets and/or cases. For more complex issues, transfer internal customers to second-level Help Desk Technicians. Incumbent is subject to overtime, callback, and on-call as required. REMOTE WORK is a possibility after Onsite training is completed. Perform other duties as assigned. Responsibilities Provides technical assistance to computer system users. Solves problems dealing with a limited variety of concrete variables by interpreting written and verbal information and screen shots or other data supplied. Maintains current knowledge of hospital information systems, software, networks and telecommunications technologies. Uses standard tools, knowledge and experience to analyze, diagnose and resolve problems. Contributes to evaluation and maintenance of existing support documentation. Completes assigned goals. Specifications Experience Call Center Experience a plus, knowledge of Microsoft Office products, Strong Customer Service Skills, Minimum Required 2 years experience or educational equivalent of Associate's degree. Preferred/Desired 2 years experience or educational equivalent of Associate's degree. Education Minimum Required Preferred/Desired Training Minimum Required Preferred/Desired Special Skills Minimum Required Preferred/Desired Licensure Minimum Required DRIVER'S LICENSE (CURRENT) Preferred/Desired

Job DescriptionAbout Our Organization We are a growing healthcare organization in the Memphis area seeking a skilled IT Help Desk Technician II to join our dynamic IT support team. This role is critical in maintaining the technology infrastructure that enables our medical professionals to deliver exceptional patient care. Position Overview As a Tier 2 IT Help Desk Technician, you will provide advanced technical support for our clinical and administrative staff, troubleshoot complex issues that escalate beyond tier 1 support. You will work with a diverse range of technologies from standard enterprise systems to specialized medical equipment and healthcare applications. Key Responsibilities Technical Support & Troubleshooting Provide tier 2 support for escalated help desk tickets, resolving complex technical issues for desktop, network, and healthcare-specific applications Support and maintain Electronic Health Record (EHR) systems and Patient Management software Troubleshoot medical equipment connectivity issues and interface problems Diagnose and resolve Active Directory, group policy, and domain authentication issues Assist with printer management, including specialized medical label and wristband printers Healthcare Systems Management Monitor and support HL7 message interfaces between clinical systems Coordinate with vendors for medical equipment software updates and patches Ensure HIPAA compliance in all technical support activities Document technical issues and resolutions in accordance with healthcare regulations Infrastructure & Network Support Perform basic network troubleshooting including connectivity, VLAN, and TCP/IP issues Support wireless infrastructure for medical devices and mobile workstations Assist with workstation deployment and imaging for clinical areas Maintain inventory of IT assets including medical peripherals and specialized hardware Collaboration & Communication Work closely with clinical staff to understand workflow requirements and minimize downtime Collaborate with engineers and system administrators on complex issues Provide on-call support on a rotating basis for critical healthcare systems Train end users on healthcare applications and best practices Education & Experience Associate degree in Information Technology, Computer Science, or related field (Bachelor's preferred) 2-4 years of IT help desk experience, with at least 1 year in a healthcare environment Active IT certification such as CompTIA A+, Network+, or Healthcare IT Technician (HIT) Technical Skills Solid understanding of Windows 10/11 and Windows Server environments Experience with Active Directory, Group Policy, and domain administration Basic networking knowledge including TCP/IP, DNS, DHCP, and VLAN concepts Familiarity with Microsoft Office 365 and Exchange Experience with remote support tools and ticketing systems Healthcare Technology Experience Working knowledge of EHR systems (Veradigm or similar) Understanding of HL7 messaging standards and healthcare data exchange Experience supporting medical devices and clinical equipment interfaces Familiarity with PACS, laboratory information systems, and pharmacy systems Knowledge of HIPAA technical safeguards and healthcare compliance requirements Preferred Qualifications HL7 certification or demonstrable experience with interface engines (Mirth, Rhapsody, Cloverleaf) Experience with Citrix and VMware virtual desktop environments Knowledge of SQL for basic database queries Experience with mobile device management (MDM) in healthcare settings Familiarity with biomedical equipment networks and medical device secure Work Environment This position is based in Memphis, TN, and requires on-site presence to support multiple clinics in the area. The role involves working in various healthcare settings including patient care areas, requiring adherence to infection control protocols. Occasional evening or weekend work may be required for system maintenance or emergency support. Powered by JazzHR yikjni453K

The Opportunity The Memphis Grizzlies is looking for a Systems Administrator to provides support and contribute to the development, configuration, and troubleshooting of software, hardware, technology, and user devices as well as their overall reliable operation. The Systems Administrator will participate in application deployments, infrastructure upgrades, and enhancements to direct implementation steps and guarantee component compatibility. The perfect candidate for this position will readily offer coaching to team members with less experience and collaborate with other technical experts and solutions owners to ensure long-term resolution. During services disruptions, this person will support root cause analyses and service restoration and provide an approach that is detail-oriented and inspires others. In This Role You Will Operational Support Lead system installation, upkeep, configuration, and integrity; proactively recognize risk, execute solutions, and stay away from functional effects during episodes; utilize a methodical approach to finding solutions; recommend and carry out suggestions for enhancing the performance and reliability of systems; breakdown limit and execution, figure framework limit; drive changes actively to avoid service disruptions; lead incident and problem management procedures and follow them. Install, configure, patch, and maintain Windows Server systems (2016, 2019, and newer) across development, staging, and production environments. Administer and support enterprise services including Active Directory, DNS, DHCP, SMB, RDP, and Group Policy Objects (GPOs); monitor system performance, review system logs, and optimize resource usage to prevent downtime; apply system updates, patches, and version upgrades for hardware and software; diagnose and resolve technical issues and outages related to software, hardware, and network infrastructure; monitor and maintain data backups and disaster recovery plans to safeguard critical data. Support off-hours maintenance activities. Solution Support Serve as a liaison on significant projects. As needed, take part in system performance testing. Ensure that changes are appropriately recorded by adhering to change management procedures. Make use of your technical knowledge to make sure that the changes work with our environment; administer and support Azure-hosted services and Exchange Online, including mailbox provisioning, transport rules, policies, retention, and troubleshooting. Monitor and maintain Microsoft 365 services (Exchange, Teams, OneDrive, SharePoint Online, Power Platform, etc.). Configure conditional access policies in M365 Security & Compliance Center. Coordinate with security and service desk teams to ensure reliable user access and collaboration services. Communication Prepare and present proposals, reports, and other writings for both internal and external audiences; assimilates and interprets other points of view into work processes; imparts formal technical or administrative expertise to others. Takes an active part in regular status meetings. Prepare written responses to inquiries and status reports. Maintain clear documentation of system configurations, processes, and changes. Contribute to knowledge base articles and end-user “how-to” content as needed. Other duties as assigned. The Experience You Will Bring Bachelor's degree in Technology, Science, Business, or related field or equivalent experience; 3-5 years of related functional expertise. Experience managing VMware virtualization environments and ensuring compliance with required security standards. Proficiency in PowerShell scripting for automation and administration. Experience configuring Conditional Access Policies in Microsoft 365 Security & Compliance Center. Familiarity with security policies and retention requirements to ensure service compliance. Ability to coordinate across teams and support enterprise-level collaboration platforms. Nice to Have: Relevant professional certifications, such as CompTIA A+, Network+, Security+, MCSA, or CCNA, are preferred. Experience with Cloudflare is a plus. Experience with Privileged Access Management systems like BeyondTrust or Delinea is a plus. Knowledge of hospitality, venue management, sports, and entertainment, specifically NBA basketball. What We Offer At the Memphis Grizzlies, we strive to support our team members through all stages of life with robust and attractive benefits, financial and wellness options, and great perks. In addition to offering a competitive salary, we have other great benefits and perks. Keeping You Healthy Industry-leading health coverage Short and Long-term disability Team Member and Dependent Life Insurance Group Voluntary Benefits Wellness programs through EAP and Headspace Discounts and Perks Matching 401(k) Employee Assistance Program Tuition Reimbursement Team Store Discounts Happy Hours and other fun activities Qualified parking and game night meals NBA Sponsored Discount Programs Employee Referral Bonuses Employee Recognition Programs Taking Time Off Generous Paid Time Off Holiday Pay Paid Parental Leave Memphis Basketball LLC is an equal opportunity employer. We are committed to treating all applicants and team members fairly based on their abilities, achievements and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity or any other classification protected by law. Applicant Safety: The Memphis Grizzlies have been made aware of bad actors using our company's name for fake employment opportunities using social media and instant messaging platforms. The Memphis Grizzlies will never require candidates to send or deposit money in exchange for, or as a condition of, an offer of employment. The Grizzlies will also never ask for any sensitive personal information such as social security numbers, dates of birth, or bank account details via email, social media or messaging platforms, or during interviews. If you are contacted by anyone claiming to represent the Memphis Grizzlies and cannot confirm they are with our company, please contact us with the details.

The Opportunity The Memphis Grizzlies is looking for a Systems Administrator to provides support and contribute to the development, configuration, and troubleshooting of software, hardware, technology, and user devices as well as their overall reliable operation. The Systems Administrator will participate in application deployments, infrastructure upgrades, and enhancements to direct implementation steps and guarantee component compatibility. The perfect candidate for this position will readily offer coaching to team members with less experience and collaborate with other technical experts and solutions owners to ensure long-term resolution. During services disruptions, this person will support root cause analyses and service restoration and provide an approach that is detail-oriented and inspires others. In This Role You Will Operational Support Lead system installation, upkeep, configuration, and integrity; proactively recognize risk, execute solutions, and stay away from functional effects during episodes; utilize a methodical approach to finding solutions; recommend and carry out suggestions for enhancing the performance and reliability of systems; breakdown limit and execution, figure framework limit; drive changes actively to avoid service disruptions; lead incident and problem management procedures and follow them. Install, configure, patch, and maintain Windows Server systems (2016, 2019, and newer) across development, staging, and production environments. Administer and support enterprise services including Active Directory, DNS, DHCP, SMB, RDP, and Group Policy Objects (GPOs); monitor system performance, review system logs, and optimize resource usage to prevent downtime; apply system updates, patches, and version upgrades for hardware and software; diagnose and resolve technical issues and outages related to software, hardware, and network infrastructure; monitor and maintain data backups and disaster recovery plans to safeguard critical data. Support off-hours maintenance activities. Solution Support Serve as a liaison on significant projects. As needed, take part in system performance testing. Ensure that changes are appropriately recorded by adhering to change management procedures. Make use of your technical knowledge to make sure that the changes work with our environment; administer and support Azure-hosted services and Exchange Online, including mailbox provisioning, transport rules, policies, retention, and troubleshooting. Monitor and maintain Microsoft 365 services (Exchange, Teams, OneDrive, SharePoint Online, Power Platform, etc.). Configure conditional access policies in M365 Security & Compliance Center. Coordinate with security and service desk teams to ensure reliable user access and collaboration services. Communication Prepare and present proposals, reports, and other writings for both internal and external audiences; assimilates and interprets other points of view into work processes; imparts formal technical or administrative expertise to others. Takes an active part in regular status meetings. Prepare written responses to inquiries and status reports. Maintain clear documentation of system configurations, processes, and changes. Contribute to knowledge base articles and end-user “how-to” content as needed. Other duties as assigned. The Experience You Will Bring Bachelor's degree in Technology, Science, Business, or related field or equivalent experience; 3-5 years of related functional expertise. Experience managing VMware virtualization environments and ensuring compliance with required security standards. Proficiency in PowerShell scripting for automation and administration. Experience configuring Conditional Access Policies in Microsoft 365 Security & Compliance Center. Familiarity with security policies and retention requirements to ensure service compliance. Ability to coordinate across teams and support enterprise-level collaboration platforms. Nice to Have: Relevant professional certifications, such as CompTIA A+, Network+, Security+, MCSA, or CCNA, are preferred. Experience with Cloudflare is a plus. Experience with Privileged Access Management systems like BeyondTrust or Delinea is a plus. Knowledge of hospitality, venue management, sports, and entertainment, specifically NBA basketball. What We Offer At the Memphis Grizzlies, we strive to support our team members through all stages of life with robust and attractive benefits, financial and wellness options, and great perks. In addition to offering a competitive salary, we have other great benefits and perks. Keeping You Healthy Industry-leading health coverage Short and Long-term disability Team Member and Dependent Life Insurance Group Voluntary Benefits Wellness programs through EAP and Headspace Discounts and Perks Matching 401(k) Employee Assistance Program Tuition Reimbursement Team Store Discounts Happy Hours and other fun activities Qualified parking and game night meals NBA Sponsored Discount Programs Employee Referral Bonuses Employee Recognition Programs Taking Time Off Generous Paid Time Off Holiday Pay Paid Parental Leave Memphis Basketball LLC is an equal opportunity employer. We are committed to treating all applicants and team members fairly based on their abilities, achievements and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity or any other classification protected by law. Applicant Safety: The Memphis Grizzlies have been made aware of bad actors using our company's name for fake employment opportunities using social media and instant messaging platforms. The Memphis Grizzlies will never require candidates to send or deposit money in exchange for, or as a condition of, an offer of employment. The Grizzlies will also never ask for any sensitive personal information such as social security numbers, dates of birth, or bank account details via email, social media or messaging platforms, or during interviews. If you are contacted by anyone claiming to represent the Memphis Grizzlies and cannot confirm they are with our company, please contact us with the details. Not ready to apply? Connect with us for general consideration.

Requirements ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential function satisfactorily, with or without reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Core Responsibilities: · Administer and support enterprise systems including Windows Server, VMware, Active Directory, Exchange Online / Microsoft 365, Cloud VoIP, and endpoint security platforms. · Install, configure, patch, and maintain servers, desktops, laptops, and mobile devices. · Monitor system performance, availability, and security using remote monitoring and management (RMM) tools. · Respond to incident, problem, and service request tickets in a timely and professional manner. · Troubleshoot and resolve hardware, software, network, and security issues. · Provision, modify, and decommission user accounts, permissions, and access across multiple systems. · Support and train staff on Microsoft 365 applications, including Outlook, Teams, SharePoint, OneDrive, and related tools. · Support and administer cloud-based phone systems and video conferencing platforms. · Administer and support LAN/WAN infrastructure, including switches, wireless access points, VLANs, firewalls, VPNs, and network services. · Install and support PCs, laptops, RF devices, printers, switches, and other IT equipment. · Manage system changes, upgrades, and deployment projects, including documentation and change control. · Participate in cybersecurity incident detection, response, containment, and recovery activities in coordination with IT leadership and security partners. · Develop, document, and improve systems administration procedures and operational processes. · Maintain accurate IT asset inventories, system documentation, logs, and maintenance records. · Assist with backup, restore, and disaster recovery operations. · Participate in after-hours or weekend support as required for maintenance windows or incident response. Job Requirements Required Qualifications: · Minimum 5 years of professional IT systems administration experience. · Strong knowledge of Windows operating systems in physical and virtual environments. · Solid understanding of Active Directory, Group Policy, DNS, DHCP, and identity management. · Experience administering Microsoft 365 / Exchange Online. · Working knowledge of networking fundamentals, including LAN/WAN, VLANs, wireless, and TCP/IP. · Demonstrated ability to troubleshoot and resolve complex technical issues. · Ability to work independently and manage multiple priorities simultaneously. · Experience leading or contributing to infrastructure or deployment projects. · Working knowledge of cybersecurity fundamentals, including incident response concepts, endpoint threats, phishing, and access control. · Strong time-management skills and ability to work effectively under deadline pressure. · Willingness to participate in on-call or after-hours support when required. · Commitment to confidentiality, security, and best practices. · Reliable and regular attendance. Technical Skills Required: · Windows Professional and Windows Server administration · Active Directory and Group Policy · VMware virtualization platform experience · Microsoft 365 / Exchange Online administration · Endpoint protection and patch management · LAN/WAN networking fundamentals · Backup and restore solutions · Familiarity with endpoint detection and response (EDR/XDR) tools, security logging, and basic incident response workflows · IT asset and lifecycle management Preferred Skills: · Firewall configuration and maintenance · Network routers, switches, wireless access points, and VLAN design · Experience in medium-sized corporate IT environments · Familiarity with ITIL practices · Project management experience Certifications Preferred: · Microsoft certifications (e.g., MCSA, MCSE, or modern equivalents) · Cisco certifications (e.g., CCNA or equivalent experience) · ITIL certification Soft Skills Required: · Excellent written and verbal communication skills · Strong documentation and organizational skills · Collaborative mindset with the ability to work across business units · Customer-service-oriented approach to end-user support · Ability to uphold high standards aligned with company objectives · Professional, dependable, and adaptable Work Location: · On-site at our Bartlett location · No regular travel required Salary Description $83,000 - $86,000

**Company:** International Paper **About the Role** International Paper is seeking an Automation Engineer with a strong background in operational technology (OT) systems who can bridge both cybersecurity support and process control engineering. This role will play a key part in protecting and modernizing our manufacturing environments - supporting asset discovery and backup solutions, while driving transformative projects to securely connect our machines to the cloud for advanced data collection and analytics. **What We're Looking For** This role is a hybrid of engineering expertise and cybersecurity knowledge, ideal for someone who can both design operational technology (OT) networks and roll up their sleeves in the field. You'll thrive here if you are equally comfortable coding in a PLC, designing secure architectures, and guiding teams through change. **Required Skills:** + Bachelor's degree in Electrical, Computer, Industrial Engineering, or related field (or equivalent experience). + 5+ years in automation engineering or OT systems support, with a strong preference for experience in pulp & paper mills, corrugated packaging facilities, or large-scale manufacturing operations with similar machine/OT networks. + Hands-on experience programming with PLCs, DCS, HMIs, and/or related infrastructure. + Familiarity with OT cybersecurity principles and solutions; experience with Claroty (or similar platform). + Experience with AMDT Octoplant (or similar platform) for OT backup, version control, etc. + Strong knowledge of industrial networking and secure data collection (Ethernet/IP, Modbus, OPC, firewalls, switching and routing, etc.) + Experience developing technical documentation, system drawings, and standard operating procedures for OT solutions. + Excellent communication and collaboration skills - able to explain technical concepts to non-experts and build consensus across diverse teams. **Plusses:** + Experience with edge devices and cloud integration (AWS, Azure, etc.) for industrial data. Knowledge of cybersecurity frameworks (NIST, ISA/IEC 62443) in industrial environments. Experience in large-scale transformation projects involving OT and IT convergence. **Job Identification** 2000457 **Job Schedule** Full time **Locations** United States

is Contract to Hire and Open to Remote PRIMARY PURPOSE: To troubleshoot various securityincidents across the organization. To assist with providing feedback andresolution to mitigate future security shortfalls. ESSENTIAL FUNCTIONS and RESPONSIBILITIES Assists with detection, monitoring, and resolution of securityincidents. Administers various IT Security tools and applications. Assists ITgroups and business units as necessary in troubleshooting compatibility issuesbetween security tools and business or productivity programs. Assists managementin investigating IT or cyber-security events and suggests resolution. Providesfeedback and suggestions to improve IT Security processes and procedures. Worksclosely with project managers to meet and complete project milestonesaccurately and on time. ADDITIONAL FUNCTIONS and RESPONSIBILITIES Performsother duties as assigned. Supports the organization\'s quality program(s).Travels as required. QUALIFICATIONS EDUCATION & LICENSING Bachelor\'s degree from anaccredited college or university preferred. Major in information systems orcomputer science preferred. Experience Three (3) years of related experience orequivalent combination of education and experience required to includetransmission control protocol/internet protocol (TCP/IP) services or networksexperience. Experience with various operating systems, desktop productivitysoftware, and network topologies highly preferred. Skills & Knowledge Basic knowledge of the security confidentiality,integrity, and availability (CIA) Triad Basic knowledge of security informationand events management (SIEM) solutions. Ability to work with a broad range of security tools andnew technologies Ability to handle confidential sensitive information withintegrity Excellent oral and written communication skills,including presentation skills PC literate, including Microsoft Office products Analytical and interpretive skills Excellent interpersonal skills Ability to work in a team environment Ability to meet or exceed Performance Competencies WORK ENVIRONMENT When applicable and appropriate,consideration will be given to reasonable accommodations. Mental: Clear andconceptual thinking ability; excellent judgment, troubleshooting, problemsolving, analysis, and discretion; ability to handle work-related stress; abilityto handle multiple priorities simultaneously; and ability to meet deadlines Physical: Computer keyboarding, travel as required Auditory/Visual: Hearing,vision and talking NOTE: Credit security clearance, confirmed via abackground credit check, is required for this position. The statementscontained in this document are intended to describe the general nature andlevel of work being performed by a colleague assigned to this description. Theyare not intended to constitute a comprehensive list of functions, duties, orlocal variances. Management retains the discretion to add or to change theduties of the position at any time.

We are seeking experienced Mid-Level Computer Network Support Specialists to join our team in providing on-site network engineering and operations support for a large, mission-critical enterprise environment. This position will be performed on the customer site and will require close coordination with both technical and operational teams to ensure high availability, security, and performance of complex IT infrastructure. Work Location: Memphis, TN, Full-time on-site Summary: Provides local Tier 2/3 support, preventive maintenance, and incident resolution. Key Duties: Troubleshoot and resolve network incidents. Perform on-site preventive maintenance and DR testing. Support hardware replacement and configuration updates. Coordinate with HQ engineers on major projects. Education/Certifications: Associate's + 6 yrs experience or Bachelor's + 3 yrs; CompTIA Security+ and CCNA. Active Public Trust required; IRS MBI preferred.

not eligible for sponsorship. Location: Onsite in Memphis, TN; Maryville, TN; Birmingham, AL; Lafayette, LA; New Orleans, LA; Charlotte, or NC; Raleigh, NC., Dallas, TX We are seeking a highly skilled and motivated Senior Network Operations Engineer to join our dynamic team. The ideal candidate will possess exceptional problem-solving abilities and a strong background in managing complex network infrastructures. This role is crucial for ensuring the stability, performance, and security of our enterprise network. The successful candidate will be a key contributor to our operations team, handling escalations, leading incident response, and driving continuous improvement. Responsibilities: Incident and Problem Management:Serve as a senior escalation point for all network-related issues. Lead the investigation and resolution of complex network problems, including performance degradation, outages, and security incidents. Network Operations & Maintenance:Proactively monitor, maintain, and troubleshoot our global network infrastructure. Perform routine maintenance, software upgrades, and configuration changes on network devices to ensure optimal performance and reliability. Architectural & Design Input:Collaborate with the network architecture team to provide operational feedback and contribute to the design and implementation of new network solutions. Technical Expertise: F5 BIG-IP:Design, configure, and manage F5 BIG-IP platforms, including LTM (Local Traffic Manager), GTM (Global Traffic Manager), and ASM (Application Security Manager). Experience with iRules and iApps development is highly desirable. Cisco Route/Switch:Extensive hands-on experience with Cisco IOS, IOS-XE, and NX-OS. Deep understanding of routing protocols (BGP, OSPF, EIGRP), switching technologies (VLANs, STP, VTP), and network security features (ACLs, NAT). HPE Aruba:Configure, deploy, and manage HPE Aruba wireless and switching solutions. Experience with Aruba Mobility Controllers, AirWave, and ClearPass Policy Manager is essential. Automation & Scripting:Drive network automation efforts using scripting languages (e.g., Python, Ansible) to streamline operational tasks and improve efficiency. Documentation:Create and maintain comprehensive network documentation, including diagrams, runbooks, and standard operating procedures (SOPs). Collaboration:Work closely with cross-functional teams, including systems, security, and application development, to support business initiatives and resolve inter-departmental issues. On-Call Support:Participate in an on-call rotation to provide 24/7 support for critical network issues. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience. Minimum of 5-7 years of experience as a Network Engineer, with at least 2-3 years in a senior operations role. Certifications:Professional-level certifications from vendors such as Cisco (e.g., CCNP Enterprise, CCNP Data Center), F5 (e.g., F5-CA), or HPE Aruba (e.g., ACSA, ACDA) are highly preferred. Problem-Solving Skills:Proven track record of strong analytical and problem-solving skills with the ability to quickly diagnose and resolve complex network issues under pressure. Communication:Excellent verbal and written communication skills with the ability to explain complex technical concepts to both technical and non-technical audiences. Teamwork:Ability to work independently and as part of a team in a fast-paced, collaborative environment. About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ************************ Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube  

Provides technical support to end user community and administers and maintains all technology systems for the organization. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. Essential Functions Statement(s) * Serves as the first point of contact for employee seeking technical assistance and Provides on-site and remote support to end users on a variety of issues. * Identifies, researches, and resolves technical problems. * Directs unresolved issues to the next level when needed. * Documents, tracks and monitors support calls to ensure timely resolution. * Provides end user support for all network-based software applications. * Installs and configures PC workstations, laptops, tablet PCs and printers. * Visits remote sites on a rotating and as-needed basis to perform end user functions not capable of being resolved remotely. * Maintains inventories of hardware, software, forms etc. * Maintains log of software application problems and status. * Assists in training new employees to the level required for optimum job performance and provides refresher training for existing employees as needed. * Assists IT Manager with new computer software * Performs other duties as assigned SKILLS & ABILITIES Education: High School Graduate or General Education Degree (GED): Required Associate's Degree (two year college or technical school) or Work Equivalent, Field of Study: MIS, CS or Engineering Technology Bachelor's Degree (four year college or technical school) Preferred, Field of Study: MIS, CS or Engineering Experience: 1 year of experience in MIS, CS or Engineering Technology Computer Skills: Microsoft Windows Desktop Operating Systems (required) Microsoft Windows Server Operating Systems (recommended) Microsoft Active Directory (recommended) Microsoft Office Suite (required) Advanced networking methodologies (TCP/IP) (recommended) Network Printing and Queuing (required) Smart Phone IOS/Android (required) VNC or similar remote control software (highly recommended) Campbell Clinic Benefit Summary: Campbell Clinic offers a lucrative benefit package to support employees and their families. * Medical / Dental / Vision Insurance * HRA Option * Flexible Spending Account * Basic Life Insurance * Voluntary Life Insurance Option * Long-Term Disability * Voluntary Short-Term Disability * Accident Insurance * Critical Illness Insurance * 401(k) Plan Matching + Profit Sharing * Employee Assistance Program * Paid Time Off * 8 Paid Holidays ADA Disclaimer In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Equal Opportunity Employer/Veterans/Disabled

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

About Our Organization We are a growing healthcare organization in the Memphis area seeking a skilled IT Help Desk Technician II to join our dynamic IT support team. This role is critical in maintaining the technology infrastructure that enables our medical professionals to deliver exceptional patient care. Position Overview As a Tier 2 IT Help Desk Technician, you will provide advanced technical support for our clinical and administrative staff, troubleshoot complex issues that escalate beyond tier 1 support. You will work with a diverse range of technologies from standard enterprise systems to specialized medical equipment and healthcare applications. Key Responsibilities Technical Support & Troubleshooting Provide tier 2 support for escalated help desk tickets, resolving complex technical issues for desktop, network, and healthcare-specific applications Support and maintain Electronic Health Record (EHR) systems and Patient Management software Troubleshoot medical equipment connectivity issues and interface problems Diagnose and resolve Active Directory, group policy, and domain authentication issues Assist with printer management, including specialized medical label and wristband printers Healthcare Systems Management Monitor and support HL7 message interfaces between clinical systems Coordinate with vendors for medical equipment software updates and patches Ensure HIPAA compliance in all technical support activities Document technical issues and resolutions in accordance with healthcare regulations Infrastructure & Network Support Perform basic network troubleshooting including connectivity, VLAN, and TCP/IP issues Support wireless infrastructure for medical devices and mobile workstations Assist with workstation deployment and imaging for clinical areas Maintain inventory of IT assets including medical peripherals and specialized hardware Collaboration & Communication Work closely with clinical staff to understand workflow requirements and minimize downtime Collaborate with engineers and system administrators on complex issues Provide on-call support on a rotating basis for critical healthcare systems Train end users on healthcare applications and best practices Education & Experience Associate degree in Information Technology, Computer Science, or related field (Bachelor's preferred) 2-4 years of IT help desk experience, with at least 1 year in a healthcare environment Active IT certification such as CompTIA A+, Network+, or Healthcare IT Technician (HIT) Technical Skills Solid understanding of Windows 10/11 and Windows Server environments Experience with Active Directory, Group Policy, and domain administration Basic networking knowledge including TCP/IP, DNS, DHCP, and VLAN concepts Familiarity with Microsoft Office 365 and Exchange Experience with remote support tools and ticketing systems Healthcare Technology Experience Working knowledge of EHR systems (Veradigm or similar) Understanding of HL7 messaging standards and healthcare data exchange Experience supporting medical devices and clinical equipment interfaces Familiarity with PACS, laboratory information systems, and pharmacy systems Knowledge of HIPAA technical safeguards and healthcare compliance requirements Preferred Qualifications HL7 certification or demonstrable experience with interface engines (Mirth, Rhapsody, Cloverleaf) Experience with Citrix and VMware virtual desktop environments Knowledge of SQL for basic database queries Experience with mobile device management (MDM) in healthcare settings Familiarity with biomedical equipment networks and medical device secure Work Environment This position is based in Memphis, TN, and requires on-site presence to support multiple clinics in the area. The role involves working in various healthcare settings including patient care areas, requiring adherence to infection control protocols. Occasional evening or weekend work may be required for system maintenance or emergency support.

The Opportunity The Memphis Grizzlies is looking for a Systems Administrator to provides support and contribute to the development, configuration, and troubleshooting of software, hardware, technology, and user devices as well as their overall reliable operation. The Systems Administrator will participate in application deployments, infrastructure upgrades, and enhancements to direct implementation steps and guarantee component compatibility. The perfect candidate for this position will readily offer coaching to team members with less experience and collaborate with other technical experts and solutions owners to ensure long-term resolution. During services disruptions, this person will support root cause analyses and service restoration and provide an approach that is detail-oriented and inspires others. In This Role You Will Operational Support * Lead system installation, upkeep, configuration, and integrity; proactively recognize risk, execute solutions, and stay away from functional effects during episodes; utilize a methodical approach to finding solutions; recommend and carry out suggestions for enhancing the performance and reliability of systems; breakdown limit and execution, figure framework limit; drive changes actively to avoid service disruptions; lead incident and problem management procedures and follow them. * Install, configure, patch, and maintain Windows Server systems (2016, 2019, and newer) across development, staging, and production environments. * Administer and support enterprise services including Active Directory, DNS, DHCP, SMB, RDP, and Group Policy Objects (GPOs); monitor system performance, review system logs, and optimize resource usage to prevent downtime; apply system updates, patches, and version upgrades for hardware and software; diagnose and resolve technical issues and outages related to software, hardware, and network infrastructure; monitor and maintain data backups and disaster recovery plans to safeguard critical data. * Support off-hours maintenance activities. Solution Support * Serve as a liaison on significant projects. * As needed, take part in system performance testing. Ensure that changes are appropriately recorded by adhering to change management procedures. * Make use of your technical knowledge to make sure that the changes work with our environment; administer and support Azure-hosted services and Exchange Online, including mailbox provisioning, transport rules, policies, retention, and troubleshooting. * Monitor and maintain Microsoft 365 services (Exchange, Teams, OneDrive, SharePoint Online, Power Platform, etc.). * Configure conditional access policies in M365 Security & Compliance Center. * Coordinate with security and service desk teams to ensure reliable user access and collaboration services. Communication * Prepare and present proposals, reports, and other writings for both internal and external audiences; assimilates and interprets other points of view into work processes; imparts formal technical or administrative expertise to others. * Takes an active part in regular status meetings. Prepare written responses to inquiries and status reports. * Maintain clear documentation of system configurations, processes, and changes. * Contribute to knowledge base articles and end-user "how-to" content as needed. * Other duties as assigned. The Experience You Will Bring * Bachelor's degree in Technology, Science, Business, or related field or equivalent experience; 3-5 years of related functional expertise. * Experience managing VMware virtualization environments and ensuring compliance with required security standards. * Proficiency in PowerShell scripting for automation and administration. * Experience configuring Conditional Access Policies in Microsoft 365 Security & Compliance Center. * Familiarity with security policies and retention requirements to ensure service compliance. * Ability to coordinate across teams and support enterprise-level collaboration platforms. Nice to Have: * Relevant professional certifications, such as CompTIA A+, Network+, Security+, MCSA, or CCNA, are preferred. * Experience with Cloudflare is a plus. * Experience with Privileged Access Management systems like BeyondTrust or Delinea is a plus. * Knowledge of hospitality, venue management, sports, and entertainment, specifically NBA basketball. What We Offer At the Memphis Grizzlies, we strive to support our team members through all stages of life with robust and attractive benefits, financial and wellness options, and great perks. In addition to offering a competitive salary, we have other great benefits and perks. Keeping You Healthy * Industry-leading health coverage * Short and Long-term disability * Team Member and Dependent Life Insurance * Group Voluntary Benefits * Wellness programs through EAP and Headspace Discounts and Perks * Matching 401(k) * Employee Assistance Program * Tuition Reimbursement * Team Store Discounts * Happy Hours and other fun activities * Qualified parking and game night meals * NBA Sponsored Discount Programs * Employee Referral Bonuses * Employee Recognition Programs Taking Time Off * Generous Paid Time Off * Holiday Pay * Paid Parental Leave Memphis Basketball LLC is an equal opportunity employer. We are committed to treating all applicants and team members fairly based on their abilities, achievements and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity or any other classification protected by law. Applicant Safety: The Memphis Grizzlies have been made aware of bad actors using our company's name for fake employment opportunities using social media and instant messaging platforms. The Memphis Grizzlies will never require candidates to send or deposit money in exchange for, or as a condition of, an offer of employment. The Grizzlies will also never ask for any sensitive personal information such as social security numbers, dates of birth, or bank account details via email, social media or messaging platforms, or during interviews. If you are contacted by anyone claiming to represent the Memphis Grizzlies and cannot confirm they are with our company, please contact us with the details.

not eligible for sponsorship.** **Location:** Onsite in Memphis, TN; Maryville, TN; Birmingham, AL; Lafayette, LA; New Orleans, LA; Charlotte, or NC; Raleigh, NC., Dallas, TX We are seeking a highly skilled and motivated Senior Network Operations Engineer to join our dynamic team. The ideal candidate will possess exceptional problem-solving abilities and a strong background in managing complex network infrastructures. This role is crucial for ensuring the stability, performance, and security of our enterprise network. The successful candidate will be a key contributor to our operations team, handling escalations, leading incident response, and driving continuous improvement. **Responsibilities:** + **Incident and Problem Management:** Serve as a senior escalation point for all network-related issues. Lead the investigation and resolution of complex network problems, including performance degradation, outages, and security incidents. + **Network Operations & Maintenance:** Proactively monitor, maintain, and troubleshoot our global network infrastructure. Perform routine maintenance, software upgrades, and configuration changes on network devices to ensure optimal performance and reliability. + **Architectural & Design Input:** Collaborate with the network architecture team to provide operational feedback and contribute to the design and implementation of new network solutions. + **Technical Expertise:** + **F5 BIG-IP:** Design, configure, and manage F5 BIG-IP platforms, including LTM (Local Traffic Manager), GTM (Global Traffic Manager), and ASM (Application Security Manager). Experience with iRules and iApps development is highly desirable. + **Cisco Route/Switch:** Extensive hands-on experience with Cisco IOS, IOS-XE, and NX-OS. Deep understanding of routing protocols (BGP, OSPF, EIGRP), switching technologies (VLANs, STP, VTP), and network security features (ACLs, NAT). + **HPE Aruba:** Configure, deploy, and manage HPE Aruba wireless and switching solutions. Experience with Aruba Mobility Controllers, AirWave, and ClearPass Policy Manager is essential. + **Automation & Scripting:** Drive network automation efforts using scripting languages (e.g., Python, Ansible) to streamline operational tasks and improve efficiency. + **Documentation:** Create and maintain comprehensive network documentation, including diagrams, runbooks, and standard operating procedures (SOPs). + **Collaboration:** Work closely with cross-functional teams, including systems, security, and application development, to support business initiatives and resolve inter-departmental issues. + **On-Call Support:** Participate in an on-call rotation to provide 24/7 support for critical network issues. **Qualifications:** + Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience. + Minimum of 5-7 years of experience as a Network Engineer, with at least 2-3 years in a senior operations role. + **Certifications:** Professional-level certifications from vendors such as Cisco (e.g., CCNP Enterprise, CCNP Data Center), F5 (e.g., F5-CA), or HPE Aruba (e.g., ACSA, ACDA) are highly preferred. + **Problem-Solving Skills:** Proven track record of strong analytical and problem-solving skills with the ability to quickly diagnose and resolve complex network issues under pressure. + **Communication:** Excellent verbal and written communication skills with the ability to explain complex technical concepts to both technical and non-technical audiences. + **Teamwork:** Ability to work independently and as part of a team in a fast-paced, collaborative environment. **About Us** First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) . **Benefit Highlights** - Medical with wellness incentives, dental, and vision - HSA with company match - Maternity and parental leave - Tuition reimbursement - Mentor program - 401(k) with 6% match - More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits **Follow Us** Facebook (****************************************** X formerly Twitter (************************************ LinkedIn (*************************************************** Instagram (****************************************** YouTube (********************************************************** ** ** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.