Help Desk Technician
Technical support engineer job in Springfield, OR
Kelley Create is a dynamic and innovative business technology company dedicated to helping our partners grow their businesses while supporting the wild success of our co-workers and ourselves. We pride ourselves on delivering exceptional customer service and are committed to driving growth and success in our industry.
Summary
The Help Desk Technician is primarily responsible for providing helpdesk support for client end users, which may include onsite or remote diagnosis and repair, performing planned system maintenance on client networks, and troubleshooting support requests and systems analysis, including consulting with users, to determine hardware, software, or system functional specifications. Hardware may include workstations, printers, servers, firewalls, switches, and phones. Support requests may entail tier I/II issues related to active directory management, line of business applications, routing/switching, server and network hardware, or their associated services and roles.
Essential functions of the job
* Provide IT support relating to technical issues involving Microsoft's core business applications and operating systems
* Support of disaster recovery solutions
* Provide basic technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security
* Provide basic remote access solution implementation and support: VPN, Terminal Services, and Citrix
* Monitor remote monitoring and management system alerts and notifications; respond accordingly through service tickets.
* Perform system documentation maintenance and review in ConnectWise
* Respond to queries professionally, timely and accurately. Communicate with customers as required including keeping them informed of incident progress or notifying them of impending changes or agreed outages.
* Improve customer service, perception, and satisfaction
* Work with the Service Desk Dispatcher to ensure requests are routed to the proper resource to be resolved quickly and efficiently
* Escalate service requests that require engineer-level support
* Enter time and expenses in ConnectWise according to company procedures
* Complete assigned training materials and blueprints on the ConnectWise University
* Work through project tickets and phases in ConnectWise as assigned by a Project Manager
* Enter all work as service or project tickets into ConnectWise
* Maintain positive, cooperative, and team-oriented relationships with co-workers, supervisors, managers and others you come into contact with through your job.
* Other duties as assigned.
Competencies:
To perform the job successfully, an individual must demonstrate the following competencies to perform the essential functions of this position.
* Customer Focus: The individual needs to demonstrate understanding and compassion for concerns and issues. The individual should promptly address customer inquiries and complaints and go above and beyond to ensure customer satisfaction.
* Communication Skills-Clearly and effectively communicate with customers and team members. Writes concise, clear, and professional emails and messages. Pays full attention to customers, understands their needs, and responds appropriately.
* Problem-Solving Skills: The individual identifies the root cause of customer issues and develops effective solutions. They think outside the box to resolve customer problems and improve service. They make sound decisions quickly to address customer needs and issues.
* Time Management: The individual effectively prioritizes tasks to manage multiple customer inquiries and issues. Completes tasks.
* Adaptability-The individual adapts to changing customer needs, policies, and technologies. Remains calm and effective under pressure during high-volume periods. Quickly learn new procedures and systems as required.
Skills and abilities
* Ability and desire to provide exceptional customer service
* Ability to act with a sense of urgency while paying attention to detail
* Ability to multi-task effectively and thrive in a fast-paced environment
* Ability to communicate in a positive, effective, and efficient manner
* Ability to work independently and as part of a team
* Ability to prepare, organize, and present information to groups of people
* Ability to match solutions to prospective client needs
* Ability to work after-hours and on-call shifts
* Technical skillset in hardware setup and troubleshooting
* Technical skillset in Windows operating systems: Windows (XP,7,8,10) Windows Server (SBS,2008 R2,2012, etc.)
* Proficient with typing, use of Microsoft Office Applications, and the Internet
Qualifications:
* Minimum of one (1) year of experience in an IT bench, support, or consulting role
* Minimum of one (1) year of experience with Microsoft Exchange & Microsoft Active Directory
* Minimum of one (1) year of experience with LAN and WAN configuration, setup, and troubleshooting
* Minimum of one (1) year of experience providing excellent exceptional service directly to end users
* A BA/BS in related field is preferred
* One or more of the following industry certifications Net+, MCSA/E, MOS, CCNA, are preferred
* Must have reliable transportation
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Language Skills:
Read and interpret documents such as safety rules, invoices, SOP, and instructions; write routine reports and correspondence. Effectively present information in one-on-one situations and small group situations to customers or vendors, and other employees.
Math Skills:
Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; compute rate, ratio, and percent and draw and interpret bar graphs.
Reasoning Ability:
Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; to deal with problems involving several concrete variables in standardized situations. Identifies problems, gathers information, and offers solutions.
Computer Skills
Proficiency with Microsoft Word, Excel, and Outlook is required. Proficiency with email is required.
Physical requirements essential to perform the duties of the job
* Frequently communicates with co-workers, customers, and vendors in person, on the telephone, and the computer to aid
* Frequently operates a motor vehicle while traveling to client site
* Frequently exposed to outside elements when traveling to client site
* Frequently sits and/or stands for long periods
* Frequently uses the computer with fingers and hands for documentation, research, and troubleshooting
* Frequently work in a well-lit, tempered room
* Frequently views the computer to perform duties
* Frequently bends, stoops, kneels, or climbs when installing or moving computers, monitors, servers, etc.
* Occasionally lifts objects such as office supplies, computers, monitors, and servers that can weigh up to 50 pounds
While performing the duties of this job, the employee is regularly required to sit for long periods. The employee is also frequently required to talk and hear on the telephone and in person with individuals and groups. The employee must be able to reach with hands and arms. Type frequently throughout the day. Vision is required as the incumbent is required to read and respond to documents in hard copy and electronic form.
Competitive Benefits Package Include:
* Medical Insurance
* Dental/Vision Insurance
* Life Insurance
* Flexible Spending Account Options
* Supplemental insurance
* 401K with company match
* Profit Sharing upon goal attainment
* Paid Time Off
* Paid Holidays
* Ongoing training opportunities
Must have reliable transportation and pass pre-employment screening.
Equal Opportunity Employer
Kelley Create is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or veteran status. In addition to federal law requirements, Kelley Create complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Analyst - Prog Support
Technical support engineer job in Eugene, OR
Description & Requirements Maximus is searching for an Analyst - Prog Support. This is a fully remote role. is contingent upon contract award* Must have the ability to pass a federal background check. requirement provided below.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ******************
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Perform various analytical functions in support of the project while ensuring that corporate project management standards and procedures are followed.
- Coordinate activities between the client, business, and technical stakeholders.
- Adhere to relevant government requirements and develop the necessary reports to meet service level agreements (SLAs).
- Maintain various reports for client review and compliance.
- Facilitate meetings and calendars as necessary.
- Prepare and distribute meeting minutes.
- Monitor and report on the status of activities on the project including; reviewing the monthly cost, schedule, and performance.
- Act as a liaison between teams.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
55,000.00
Maximum Salary
$
70,000.00
Easy ApplyIT Help Desk Technician
Technical support engineer job in Springfield, OR
This successful Robert Half client is seeking a Help Desk professional to join their team in the Eugene, OR area. You will be responsible for providing end-user support for hardware, software, and access issues, Active Directory and Office 365 user administration and support end-users.
Qualifications:
+ 1+ year of experience in a help desk or technical support role
+ Active Directory
+ Microsoft Office 365
+ Windows server
+ Troubleshooting
+ Excellent customer service and communication skills
Onsite: You must live in the Eugene area to be considered for this position.
Starting pay: $25/hr
Excellent benefits, friendly and welcoming team!
Requirements
- Minimum of 1 year of experience in an IT support or help desk role.
- Proficiency in Active Directory user administration.
- Strong knowledge of Microsoft Office 365 applications.
- Familiarity with Windows 10 operating systems.
- Ability to troubleshoot hardware, software, and system access issues effectively.
- Excellent communication and customer service skills.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .
Network Support Associate
Technical support engineer job in Eugene, OR
dependent on need) Salary Range: $65,000-$75,000 Reports to: Deputy Executive Director Status: Full-time, Exempt
About the Organization Environmental Law Alliance Worldwide (ELAW) is an international NGO, registered in
Oregon as a nonprofit. At ELAW, we believe that environmental protection and human
rights are inseparable-and that the best solutions come from those closest to the
problem. That's why we support a global network of public interest lawyers and
scientists in 80+ countries working to protect communities and ecosystems through law.
Headquartered in Eugene, Oregon, ELAW connects local expertise with global
impact-empowering people on the front lines of environmental and human rights
challenges.
About the Role
The Network Support Associate plays a key role in connecting and supporting ELAW's
global network of partners. This position ensures smooth communication, coordination,
and engagement among members, fellows, and staff, helping our international
community share knowledge, resources, and inspiration.
The Network Support Associate works closely with ELAW's team to facilitate events,
manage information systems, and provide logistical support for global initiatives -
including the ELAW Fellows Program.
This role is ideal for someone who is energized by cross-cultural collaboration, detail-
oriented coordination, and mission-driven teamwork. It's a great fit for a professional
who enjoys building relationships, learning continuously, and supporting a purpose that
matters.
What You'll Do
● Cultivate and maintain relationships with ELAW's global partners, ensuring timely
communication and accurate information in organizational databases.
● Coordinate logistics for the ELAW Fellows Program, including travel and local
engagement for visiting fellows in Eugene.
● Build and foster relationships with host families for Fellows.
● Assist with planning and execution of in-person and virtual learning events and
meetings, including Annual Meeting, providing operational and communication
support.
● Maintain current contact information for ELAW Network Members and Partners.
● Provide practical logistical support to the law, science, and defenders teams to
streamline work with Network members.
Who You Are
You are a relationship builder, detail-oriented professional, and passionate advocate for
environmental and human rights. You thrive in a collaborative, cross-cultural
environment and are eager to support a mission-driven global community.
Required Qualifications
● Bachelor's degree in any field.
● Fluency in English and proficiency in at least one other language (French,
Spanish, Arabic, or Portuguese preferred).
● Cross-cultural experience through education or work.
● Proficiency in Google Workspace, Microsoft Office Suite, and virtual collaboration
tools (Zoom, Google Meet).
● Strong writing, proofreading, and communication skills.
● Excellent time management, problem-solving, and attention to detail.
● Commitment to environmental protection, human rights, and ELAW's values.
● Must be authorized to work in the U.S. and reside in or near Eugene/Springfield,
Oregon.
● Valid driver's license; ability to perform light physical tasks (e.g., assisting
fellows, event setup).
Preferred Qualifications
● Experience with Salesforce or other CRM/database systems.
● Experience in nonprofit or cross-cultural program coordination.
● Event coordination or volunteer engagement experience.
● Bachelor's or Master's degree in International Studies or Environmental Studies.
Why Join Us
This is an opportunity to be part of an international community working for justice,
sustainability, and a healthy planet. At ELAW, you'll collaborate with passionate
colleagues in Eugene and around the world, helping ensure that communities
everywhere have the tools and partnerships they need to defend their rights and
environments.
We offer:
● Competitive pay ($65,000-$75,000)
● Health and life insurance
● Retirement benefits
● Paid time off
● Flexible spending account
● Professional development assistance
● A collaborative, values-driven culture committed to inclusivity and learning
You'll join an organization that values curiosity, humility, integrity, and cross-cultural
respect - and where your work will directly contribute to a fairer, cleaner, and more
sustainable future.
How to Apply
To apply, please click on 'apply for this job' and complete the form, and upload your resume and cover letter by November 26th. No phone calls, please.
Our Commitment to Equity
We actively seek applicants from diverse backgrounds and encourage applications from
those historically underrepresented in the legal field.
ELAW is committed to equity, inclusion, and justice in our work and in our workplace.
We do not discriminate on the basis of race, gender, age, disability, immigration status,
sexual orientation, or any other protected identity.
Technical Specialist - Hematology
Technical support engineer job in Springfield, OR
PeaceHealth in Springfield, Oregon is seeking a Technical Specialist- Hematology/Coagulation/Urinalysis for a Full Time, 1.00 FTE, Day position. The salary range for this job opening at PeaceHealth is $40.20 - $60.30. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.
**Job Summary**
Provides specialized clinical laboratory services, technical support and research and development activities. Performs medical technologist or histotechnologist duties as required.
**What you will do**
+ Performs duties as technical expert by: providing technical support to technologists for all instruments; providing technical support to providers, caregivers and clients; develops and performs validation protocols for all new tests and instruments; performs competency evaluation for assigned positions; provides training on new equipment and new test procedures.
+ Ensures preventative maintenance is performed on a regular schedule; reviews and prepares daily quality control and quality assurance reports on a regular schedule for submission to laboratory leadership; monitors cost and efficiency of established procedures and makes improvement recommendations to leadership; completes College of American Pathologists (CAP), and other State inspection checklists and ensuring compliance with standards.
+ Ensures current theory and technique skills by: maintaining an in-depth knowledge and instrumentation theory and methodology in order to enhance problem-solving abilities and continually improve the quality of services offered; engaging in independent and/or cooperative research and development of clinical and/or pathology services.
+ May perform CAP (College of American Pathologists) compliance duties to include: periodic record reviews; equipment and test validation; development and maintenance of policy, procedure and guidance documents; proficiency testing and competency management; CAP inspection preparation, assessment and follow up; and technical and procedural advisement and referral as delegated by Laboratory Medical Director.
+ Performs the duties found in the medical technologist or histotechnologist job profile as it relates to tests and procedures.
**What you bring:**
+ Bachelor's Degree Required: Biological Science or Clinical Laboratory Science or Medical Technology or Chemical Science OR
+ Associate of Science Required: Medical Laboratory Technology or Clinical Laboratory Scince
+ Minimum of 4 years Required: Experience meeting minimum CLIA and CAP requirements for a technical supervisor: with BS or AS degree or
+ Minimum of 2 years Required: Experience meeting minimum CLIA and CAP requirements for a technical supervisor: with MS degree or
+ Minimum of 1 year Required: Experience meeting minimum CLIA and CAP requirements for a technical supervisor: with PhD in science degree
+ Required: Medical Technologist - Medical Laboratory Scientist and
+ Preferred: Technical Specialist Certification ASCP Specialist certification in area of expertise or
+ Required: ASCP - Histotechnician or Histotechnologist and
+ Required: within 1 Year Technical Specialist Certification ASCP Specialist certification in area of expertise QIHC to perform Histotechnology duties and competency evaluation for histotechnologists, histotechnicians and pathology specialists.
**Department / Location Specific Notes**
+ Transfusion Medicine Technical Specialist requires a minimum of a bachelor's degree as listed above.
+ Histotechnician (HT) or Histotechnologist (HTL) required and ASCP Specialist certification in area of expertise QIHC within 1 year to perform Histotechnology duties and competency evaluation for histotechnologists, histotechnicians and pathology specialists.
+ Medical Technologist required and ASCP Specialist certification in area of expertise preferred to perform Medical Technologist duties and competency evaluation for medical technologists, medical laboratory technicians and laboratory assistants.
PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer caregivers a competitive and comprehensive total rewards package. Some of the many benefits included in this package are full medical/dental/vision coverage; 403b retirement plan employer base and matching contributions; paid time off; employer-paid life and disability insurance with additional buyup coverage options; tuition and continuing education reimbursement; wellness benefits, and expanded EAP and mental health program.
See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility (********************************************************************************************************************************** .
For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.
REQNUMBER: 121203
Application Technologist I
Technical support engineer job in Springfield, OR
Application Technologist I Job - Springfield, Oregon
Arclin Inc is currently looking for an Applications Technologist I for our Springfield, OR location, reporting to the Applications Engineer within the Growth and Innovation Team. This roll supports product development, laboratory analysis, and field application testing in accordance with key company growth objectives. While ensuring the maintenance of a safe, clean and well-organized laboratory workspace, this employee will conform to all Arclin policies, procedures and applicable HSE and OSHA rules and regulations.
Applications Technologist I Job Responsibilities:
Maintain a clean and well-organized workspace in a dynamic and fast-paced environment with the ability to efficiently multi-task.
Convert written and verbal instructions into actions related to new product development in the building construction materials space.
Conduct laboratory activities including coating development, paper and nonwoven converting, raw material evaluations, and final product assessment through applications testing.
Demonstrate a desire to work with and understand a wide variety of coating chemistries as well as application technologies.
Record the results of laboratory experiments and field application testing in an organized and concise manner using an electronic lab notebook system.
Willingness to complete carpentry related tasks and organize logistics associated with preparing and shipping samples for evaluation at third party laboratories.
Provide technical support the Applications Engineer as well as the other peers within the Growth and Innovation team.
Applications Technologist I Job Requirements:
Diploma from a secondary technical school / community college (STEM degrees are preferred)
Experience with both chemical laboratory equipment and wood shop equipment
1-3 years of experience working in an industrial laboratory environment is preferred
Demonstrate ability of being self-starting / independent
Proven track record of efficient time management skills and attention to detail
A willingness to learn and an openness to new ideas and concepts
Ability to communicate clearly and concisely both verbally and in writing
Behaviors:
Hands-on mindset - Enjoys working with materials and equipment, solving practical problems, and seeing tangible results from technical work.
Curious and detail-oriented - Naturally inquisitive with a keen eye for subtle performance trends and experimental variables.
Strong communicator - Ability to clearly explain technical concepts to the Growth & Innovation team in written and verbal formats.
Highly organized - Can efficiently manage lab workflows, testing schedules, logistics, and laboratory documentation simultaneously.
Proactive problem solver - Takes initiative to identify potential issues and implements solutions without waiting for instruction.
Dependable and trustworthy - Can be relied on to complete daily tasks without constant supervision.
Product Support Specialist
Technical support engineer job in Eugene, OR
Department: Behavioral Research and Teaching Classification: Info Technology Consultant Appointment Type and Duration: Regular, Ongoing Salary: $17.52 - $27.81 per hour FTE: 1.0
Review of Applications Begins
open until filled
Special Instructions to Applicants
To ensure consideration, complete applications must include the following along with the online application:
- a cover letter that clearly explains how your skills and experience meet the minimum qualifications and any preferred qualifications.
The online application includes the name and contact information for at least three professional references. Candidates will be notified before references are contacted.
Department Summary
Behavioral Research and Teaching (BRT), a research unit within the University of Oregon's College of Education, investigates a variety of problems related to teaching and learning. We offer teaching and learning solutions to improve K-12 education for students, teachers, and administrators. We focus on developing technology-based information systems with three primary goals: (a) improve basic skills assessments so that all students can read, write, and compute; (b) enhance learning of middle and secondary content subject matter so that all students have the opportunity to develop a broad knowledge base; (c) provide accessibility to large-scale testing so that all students can demonstrate their proficiencies on state and local achievement standards.
BRT is committed to improving education for all students through assessment and information systems. We concentrate on student learning information systems and teacher decision-making by researching and developing basic skills and content assessments and supporting accessibility to state accountability systems that document academic standards proficiency. The software distributed by BRT is used by over 1,000,000 students and 160,000 teachers across the United States.
For the past decade, BRT has operated with approximately 2 million dollars of annual revenue from federal grants, state contracts, and educational software sales generated through multiple revenue streams. These software platforms provide teachers cutting-edge assessment systems for wide scale adoption and development of effective educational programs. See ********************** and ********************
Position Summary
The Product Support Specialist is the primary position responsible for assisting customers in the use of our software and developing resources for the system. This position also develops and maintains user documentation, manuals, trainings, frequently-asked-questions sites, and marketing for BRT products. In addition, this position assists with BRT publications and research projects to accomplish BRT objectives.
Typical work activities associated with this position include but are not limited to serving as the liaison between customers and the software development teams, independently communicating (email and phone) with individuals and groups at all levels of the K-12 education to interpret information and respond to inquiries, provide direction, and resolve issues. This position also communicates on a regular basis with the software development teams, including the Director and Co-Director who manage the product. This position reports directly to the Business Manager.
This position is a vital member of the BRT Research team and must exhibit professionalism and create effective relationships for problem-solving and positive interactions. This position requires skill in interpreting, explaining, and clarifying software processes, rules, and procedures to faculty, staff, and customers. This position requires a commitment to maintain the highest ethical standards within BRT and the University.
Minimum Requirements
This classification requires a basic foundation of knowledge and skills of technology and information systems generally obtained through an AA degree in computer science, information systems, educational technology, communications, or related fields, or similar certified course work in applicable fields of study and at least one year of related work experience.
Professional Competencies
• Strong communication skills in interpreting user needs and providing appropriate solutions in clear written form (email and manuals).
• Ability to independently manage a high-volume workload with attention to detail, organization, and time management.
• Ability to communicate effectively with individuals from diverse backgrounds and cultures.
• Ability to handle sensitive and confidential situations.
• Ability to interpret laws, rules, policies, and procedures, and be able to apply these interpretations to specific, non-routine situations.
• Strong administrative skills and proficiency with MS Office and Adobe suite of software.
Preferred Qualifications
• One year of customer support (in-person, online, or by phone).
• Bachelor's Degree.
• Experience providing technical support related to web-based applications and/or technology.
• Experience in K-12 education system or with educational software.
• Experience creating and maintaining detailed documentation.
FLSA Exempt: No
All offers of employment are contingent upon successful completion of a background check.
This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union.
The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit **************************************
The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at ********************* or ************.
UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy (including pregnancy-related conditions), age, physical or mental disability, genetic information (including family medical history), ancestry, familial status, citizenship, service in the uniformed services (as defined in federal and state law), veteran status, expunged juvenile record, and/or the use of leave protected by state or federal law in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Investigations and Civil Rights Compliance. Contact information, related policies, and complaint procedures are listed here.
In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at ************************************************************************
Enterprise Technician I/II - IT Support - Information Technology - 2025
Technical support engineer job in Eugene, OR
Job Description
Alpha IT, LLC is seeking an Enterprise Technician to join our team. As an Enterprise Technician, you will provide exceptional technical support and customer service to businesses throughout the state of Oregon. Our goal at Alpha IT is to provide world-class managed services at an affordable price while retaining the highest level of customer satisfaction. As a member of our team, you will play a crucial role in helping us achieve that goal by supporting a variety of businesses and their technology needs.
Responsibilities
Provide remote and onsite technical support to customers, including troubleshooting and resolving a variety of issues.
Install, configure, and maintain hardware, software, and other IT assets.
Document and maintain accurate records of all support requests and activities.
Ensure customer satisfaction by providing timely and effective communication and follow-up with customers.
Collaborate with team members to identify and resolve complex technical issues.
Participate in ongoing training and professional development opportunities to maintain current knowledge of industry trends and best practices.
Maintain a positive and professional attitude at all times, even in challenging situations.
Requirements
Associate's or Bachelor's degree in Information Technology or related field.
At least 2 years of experience providing technical support in a customer-facing role.
Knowledge of IT hardware, software, and networking principles and practices.
Strong communication and interpersonal skills with the ability to explain technical concepts to non-technical individuals.
Ability to work independently and as part of a team.
Strong attention to detail and organizational skills.
Ability to prioritize and manage multiple tasks and projects simultaneously.
Benefits
Benefits
Starting Salary of $40,000 - 60,000 per year D.O.E. Skillset and salary advancement are possible.
Some benefits occur after a probationary period and depend on the position
Paid vacation
Sick Leave
Insurance (medical, dental, vision, Rx)
401k
FSA Account
Company provided
iPhone
Laptop
Computer Field Technician
Technical support engineer job in Springfield, OR
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 1-3 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Peer Support Specialist - Part Time
Technical support engineer job in Eugene, OR
The Peer Support Specialist provides a variety of recovery-oriented services to individuals enrolled in early intervention and adult programs who have self-identified as desiring peer supports. The Peer Support Specialist works, to promote greater independence, community integration and recovery. Services provided by peers include a wide variety of supports, services and advocacy that contribute to a client's ability to engage in
ongoing treatment and work towards less dependence on traditional mental health treatment. These activities
acknowledge the importance of involving significant others and other natural supports in the persons treatment
that could positively impact their recovery.
Status: Part Time 20 Hours a WeekLocation: EugeneWork hours: The position is part-time with varying hours. Monday - Friday (Weekends if needed) Starting Wage: $21.15 an hour Wage Scale: $21.15 to $26.74
Knowledge:
[Education] Hold a Peer Support Specialist Certification from a State Approved training program.
[Experience] 1-2 years of experience is required.
Skill:
[Communication factor] Regular communication inside and outside the organization to exchange ideas and gather information.
Requirements:
Flexible hours, may require some weekends and evenings..
Oregon Drivers License and Acceptable Driving Record
Must have the ability to get to work sites in a timely manner.
Willingness to work outside one's own comfort level.
Effective role modeling including appropriate dress, communication and work behaviors for the job being supported.
Ability to establish relationships with the employee to become familiar with learning styles.
Benefits:
Paid Training Provided, including Oregon Intervention System (OIS), CPR and First Aid, Medication Administration, and more!Life Insurance PlanPaid Holidays - holidays worked paid at premium Paid Sick and Personal Time OffGym or other wellness reimbursement Employee referral reward program 401K after eligibility requirements are met
Full Position Description given upon interview
Shangri-La is committed to the full inclusion of all qualified individuals. Applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Shangri-La will ensure that individuals with disabilities are not discriminated against and are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application, interview process, or to perform essential job functions, please contact Michael Meduri, Talent Engagement Coordinator, at ************, x316 or *******************************.
As part of this commitment, Shangri-La does not tolerate racism, homophobia, sexism, or transphobia. Shangri-La does not discriminate based on someone's identity, marital status, national origin, age, disability, or any other protected class.
All Orientations. All Abilities. All Cultures. All Sexes.
All People of All Color. All Religions.
Easy ApplyClient Support Associate
Technical support engineer job in Springfield, OR
Benefits:
Competitive salary
Employee discounts
Flexible schedule
Opportunity for advancement
Training & development
We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us!
No matter your work background or experience level, we welcome you to apply! What you need:
Strong interpersonal and communication skills
Experience in a fast-paced retail environment
Basic computer proficiency and ability to troubleshoot
Prior customer service or sales experience is preferred, but not required
Willingness to learn and grow in a customer-focused role
Additional Perks:
Full-time and part-time positions are available
Flexible Schedule Options - Work that works for you!
Work Lotto (Win money for logged shifts)
Low-cost benefits (healthcare, dental & vision)
Teladoc
(Unlimited Teladoc sessions for you and your whole household for $18 per month)
Free identity theft protection
Corporate discount program
Free tax preparation training and PTIN registration reimbursement
Referral bonus opportunities are available for referring qualified candidates
Free continuing tax education
Opportunities for advancement within the organization
Employee referral program
Medical & Prescription benefit option
(eligible to participate after working 1,560 hours annually)
401k with Company Match
(eligible to participate after working the first 1,000 hours)
If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!
Working at Jackson Hewitt
Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us.
Taxes are fun (really!)
At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now.
PTIN Certification: Yes
Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
CANDIDATE ACKNOWLEDGEMENT:
Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation.
I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered.
I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process.
By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out.
By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.
Auto-ApplyData Center Technician - USA - Eugene - On-site
Technical support engineer job in Eugene, OR
Reboot Monkey is a global leader in IT solutions, specializing in data center management that simplifies your IT operations. We provide hosting space, future-proof upgrades, and 24/7 support through our smart or remote hands, ensuring seamless, secure, and sustainable service. Our fully remote, round-the-clock management frees businesses from supervision hassles, setting new benchmarks in data center solutions. We're seeking skilled Freelance Data Center Technicians to join our growing team. If you have expertise in data center operations and want flexible work, we'd love to hear from you.
Job Overview:
As a Freelance Data Center Technician, you will play a key role in delivering on-demand support to our global data centers. Your responsibilities will include hardware installation, troubleshooting complex issues, and managing network operations, ensuring optimal performance and reliability. We're looking for someone with deep expertise in data center equipment and software who can work independently while collaborating with remote teams. In this role, you'll be essential to maintaining smooth, secure, and efficient data center operations, contributing to our high standards of service excellence.
Key Responsibilities:
Install, configure, and maintain servers, networking equipment, and other hardware to ensure optimal performance and maximum uptime, facilitating seamless operations within the data center.
Monitor data center operations both remotely and on-site, quickly diagnosing and resolving hardware, software, and connectivity issues to minimize downtime and maintain service reliability.
Configure, manage, and troubleshoot networking devices, including Cisco and Juniper routers, switches, and firewalls, to ensure secure and efficient network operations that align with organizational standards.
Manage and troubleshoot both Linux and Windows-based systems, performing essential updates, patches, and security enhancements to keep systems secure and up-to-date.
Document all installations, repairs, maintenance tasks, and system performance, providing comprehensive reports to the remote management team to ensure transparency and accountability in operations.
Implement and maintain security protocols to protect the integrity of the data center infrastructure, ensuring compliance with industry standards and best practices for data security.
Collaborate with remote IT teams, vendors, and stakeholders to enhance data center operations, actively participating in the planning and execution of projects that drive efficiency and innovation.
What We Offer:
Flexibility: Work around your existing freelance or permanent job. You choose the tickets you want to pick up, with no minimum hour commitment.
Professional Environment: Join a professional work environment where you can reconnect with the practical side of IT.
Competitive Compensation: We offer competitive rewards for your compensation and efforts.
Growth Opportunities: Work with compelling clients and seize opportunities to grow in your field.
Education:
Associate or Bachelor's degree in Computer Science, Information Technology, or a related field is preferred but not required.
Experience:
3+ years of experience in data center operations, with a strong focus on independent or freelance projects.
Technical Skills:
Extensive hands-on experience with Cisco and Juniper networking devices.
Strong proficiency in managing and troubleshooting Windows and Linux-based systems.
Solid understanding of networking principles (TCP/IP, DNS, VPN, VLANs).
Experience with virtualization technologies such as VMware or Hyper-V is a plus.
Certifications:
Valid certifications like Cisco CCNA/CCNP, Juniper JNCIA/JNCIS, or CompTIA Linux+ are highly desirable.
General Requirements:
Ability to travel to various data center locations on short notice.
Flexibility to work outside regular hours, including nights and weekends if required.
Must have access to necessary tools and equipment to perform data center tasks.
Strong problem-solving skills, with the ability to work independently and remotely.
Excellent communication skills for collaboration with remote teams.
Certified Peer Support Specialist
Technical support engineer job in Eugene, OR
Full-time Description
Willamette Family is looking for passionate people that have a passion for giving back.
Our Peer Support Specialists (PSS) are self-identified people in recovery from a substance use disorder or mental health disorder or a family member of a former recipient of addiction treatment.
Under general supervision, PSS will work directly with individuals in Willamette Family men's and women's residential programs by assisting in the promotion of abstinence, self-sufficiency, and self-determination. The PSS works in helping teach concepts of health promotion involving physical, mental, and social well-being and removing all other identified barriers to recovery.
About the agency:
Willamette Family is a longstanding substance use treatment and behavioral healthcare provider that strives to support our community.
Willamette Family was recently accredited by the Council on Accreditation (COA), noting that we meet or exceed the national standards for excellence in behavioral healthcare
Compensation: $21/ hr
Shift Hours & Days: Sunday- Thursday, 10:00am-6:00pm; ability to flex hours as needed is preferred
Employee Benefits include:
Health, Dental, Vision, life, and Supplemental insurance options
Healthcare Flexible Spending (FSA)
403b Retirement Savings with company match
Robust time off package including paid sick leave, vacation time, and holidays for all full-time and regular part-time employees
Training and education benefits for employees who are employed for 24 months or longer as well as continued education training support
and more!
Requirements
Employment Requirements:
Criminal Background check conducted by the Department of Human Services Background Check Unit
Pre-Employment Drug Screening (Including THC)
Effective 03/28/2025- Willamette Family has a required 12 month waiting period before former clients can apply for employment. This policy is in place to ensure professional boundaries and avoid potential conflicts of interest. Your response will not impact your eligibility beyond this requirement, and all information will remain confidential.
Minimum Requirements:
Successful completion of OHA-approved training.
Must be on the Oregon Health Authority Traditional Health Worker Registry or registered with MHACBO as CRM.
A self-identified individual formerly receiving addictions or mental health services and/or a self-identified individual in recovery from an addiction
Be acquainted with local community resources.
Good verbal, written, and computer skills.
Able to work some evening and/or weekend hours.
Must be able to maintain confidentiality in accordance with Willamette Family policy, HIPAA, and 42 CFR Part 2.
PREFERRED QUALIFICATIONS
Valid Oregon driver's license
Ability to drive for Willamette Family per Willamette Family policy, which includes none of the below infractions within the last 3 years: Operating a motor vehicle during a time of suspension or revocation; Operating a motor vehicle without a license; Driving under the influence of alcohol or drugs; Careless driving; More than two moving violations in the past three years; More than two accidents in the past three years; More than one accident in any one year; Speeding over 80 miles per hour or 21 miles per hour over the posted speed limit.
EQUAL OPPORTUNITY EMPLOYER
Willamette Family Inc. prohibits discrimination on the basis of any characteristics protected by applicable local, state, and federal laws and any agency policy including, but not limited to, discrimination based on race, color, religion, national origin, sex, or sexual orientation.
Salary Description $21
Technical Support Specialist
Technical support engineer job in Jefferson, OR
**Job Title: Customer Service Representative** **Job Type:** Full-Time **Hours:** 40 hours/week | Monday - Friday, 5:00 AM - 4:00 PM Pacific Time **Pay Rate:** $17/hr **Overtime:** Occasional opportunities for overtime available **About the Role** We are seeking a **Customer Service Representative** to join our team as the frontline connection between our company and our customers. This role plays a vital part in providing outstanding service by handling inquiries, resolving issues, processing orders, and ensuring overall customer satisfaction.
The ideal candidate is a natural problem-solver with excellent communication skills and a passion for delivering exceptional customer experiences. You should be comfortable working independently and collaboratively in a fast-paced environment. Empathy, patience, and a positive attitude are key to success in this position.
**Key Responsibilities**
+ Respond to customer inquiries via phone, email, chat, or other channels in a timely and professional manner
+ Process orders, returns, exchanges, and warranty claims accurately using internal systems
+ Resolve customer complaints by identifying root causes and offering effective solutions or escalating when necessary
+ Provide accurate information about products, services, and company policies
+ Maintain and update customer records in CRM or ERP systems
+ Track and follow up on open issues to ensure timely resolution and customer satisfaction
+ Collaborate with internal teams including Sales, Shipping, IT, Purchasing, and Product to meet customer needs
+ Consistently meet performance goals including response time, accuracy, service levels, and customer satisfaction
**Qualifications**
+ High school diploma or equivalent required
+ 1-3 years of experience in customer service or a similar client-facing role preferred
+ Strong communication and interpersonal skills
+ Basic computer proficiency and comfort with using internal systems
+ Ability to multitask and remain calm under pressure
+ Must be self-motivated, detail-oriented, and a team player
**Schedule & Work Environment**
+ **Hours of Operation:** Monday to Friday, 5:00 AM - 4:00 PM Pacific Time
+ **Work Week:** 40 hours, with occasional opportunities for overtime
**Join our team** and be a part of a company that values exceptional service and customer satisfaction. If you're passionate about helping others and enjoy solving problems, we'd love to hear from you!
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
Peer Support Specialist - Part Time
Technical support engineer job in Eugene, OR
The Peer Support Specialist provides a variety of recovery-oriented services to individuals enrolled in early intervention and adult programs who have self-identified as desiring peer supports. The Peer Support Specialist works, to promote greater independence, community integration and recovery. Services provided by peers include a wide variety of supports, services and advocacy that contribute to a client's ability to engage in
ongoing treatment and work towards less dependence on traditional mental health treatment. These activities
acknowledge the importance of involving significant others and other natural supports in the persons treatment
that could positively impact their recovery.
Status: Part Time 20 Hours a Week
Location: Eugene
Work hours: The position is part-time with varying hours. Monday - Friday (Weekends if needed)
Starting Wage: $21.15 an hour
Wage Scale: $21.15 to $26.74
Knowledge:
[Education] Hold a Peer Support Specialist Certification from a State Approved training program.
[Experience] 1-2 years of experience is required.
Skill:
[Communication factor] Regular communication inside and outside the organization to exchange ideas and gather information.
Requirements:
* Flexible hours, may require some weekends and evenings..
* Oregon Drivers License and Acceptable Driving Record
* Must have the ability to get to work sites in a timely manner.
* Willingness to work outside one's own comfort level.
* Effective role modeling including appropriate dress, communication and work behaviors for the job being supported.
* Ability to establish relationships with the employee to become familiar with learning styles.
Benefits:
Paid Training Provided, including Oregon Intervention System (OIS), CPR and First Aid, Medication Administration, and more!
Life Insurance Plan
Paid Holidays - holidays worked paid at premium
Paid Sick and Personal Time Off
Gym or other wellness reimbursement
Employee referral reward program
401K after eligibility requirements are met
Full Position Description given upon interview
Shangri-La is committed to the full inclusion of all qualified individuals. Applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Shangri-La will ensure that individuals with disabilities are not discriminated against and are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application, interview process, or to perform essential job functions, please contact Michael Meduri, Talent Engagement Coordinator, at ************, x316 or *******************************.
As part of this commitment, Shangri-La does not tolerate racism, homophobia, sexism, or transphobia. Shangri-La does not discriminate based on someone's identity, marital status, national origin, age, disability, or any other protected class.
All Orientations. All Abilities. All Cultures. All Sexes.
All People of All Color. All Religions.
Salary21.15 Hour
Listing Type
Jobs
Position Type
Full Time
Salary Min
21.15
Salary Max
21.15
Salary Type
/hr.
Easy ApplyPart-Time College Now CTE Outreach Support Specialist
Technical support engineer job in Eugene, OR
AA/EEO Statement: Lane Community College is an Affirmative Action / Equal Opportunity / Veteran / Disabled Employer embracing equity, inclusion and accessibility. We encourage a safe and hospitable environment for historically marginalized populations including women, BIPOC, Latinx, LGBTQ+ individuals, veterans, and candidates and employees living with disabilities.
Veterans Statement
Lane Community College actively recruits veterans and those with disabilities for all positions. For accommodations and questions call Human Resources at ************.
* Veterans, please e-mail or fax your documentation (DD214/DD215/letter of disability) to Jill Deneault in Human Resources: ********************; fax ************.
* Lane Community College ensures that all veteran documentation submitted to HR will remain confidential.
Position Information:
Posting Number: 250122 Job Title: Part-Time College Now CTE Outreach Support Specialist Applicant Notification:
Department Information
Our Workforce Development Department is seeking to hire a part-time College Now CTE Outreach Support Specialist.
Application Information
* Provide all documents as requested.
* A resume may not take the place of any section of the application.
* Transcripts are required for this position at the time of application. See instructions below.
* Incomplete applications will not be considered.
* Applications will remain in the applicant pool until the position(s) is filled.
Location: Main Campus Classification: Administrative Support Specialist Position Type: Hourly Part-Time Classified Anticipated Start Date: Upon Hire Salary/Wage: Hourly Salary/Wage Range: $17.81 - $26.12 (Classified Hourly Pay Grade 7) Salary/Compensation Statement:
* Our application is used to determine your initial salary placement for selected candidates. All employment and education history will be considered.
* Part-Time Benefits may be available for qualified employees.
Grant Statement:
Continuation of position is contingent upon grant-funding.
Working Schedule:
* In-person, flexible hourly schedule tied to 12-month academic calendar.
* The position may require weekend and evening availability tied to K-12 CTE outreach events and programming.
* Routine travel may be required.
* Schedules may vary with hours increasing during peak periods up to 40 hours per week, up to 1039 hours in a 12-month period.
FLSA: Non-Exempt Position Status: Temporary Full/Part: Part-Time Annual Schedule: 260 Day (12 Month) Annual Schedule Details: Quicklink for Posting: **************************************
POSTING TEXT
Posting Date: 11/06/2025 Closing Date: 06/30/2026 Applicant Pool: No Open Until Filled: No
Required QUALIFICATIONS
Required Education:
High school graduation or equivalent is required.
Required Experience:
Two (2) years of general office experience performing the full range of office support duties.
Licensure or Certification Requirements
A current Oregon driver's license.
Conditions of Employment:
* Successful applicants are required to complete a criminal background check. Infractions do not necessarily disqualify a candidate, and will be evaluated on a case-by-case basis. See our FAQs for more detail.
* Must work and reside in the state of Oregon at the time their work is being performed.
Preferred QUALIFICATIONS
Preferred Education Preferred Experience
* College academic advising.
* Community College recruitment and outreach.
* Public speaking, including small and large groups.
* G suite, Microsoft Office, and Zoom
* Working with high school populations, including students and staff.
* Demonstrated experience effectively utilizing social media, video conferencing, email, and other online/virtual modalities to communicate and collaborate with others.
* Multicultural experience through direct interaction with a variety of cultures, regardless of whether the specific cultures are based on nationality, geographic origins, religion, race or other societal cultural indicator. Direct interaction may include work ranging from the advocacy of various cultures in a society, to the promotion of policies that maintain cultural diversity, to serving and supporting diverse and protected class persons in multicultural work and learning settings.
Language Statement
We welcome multilingual applicants who can support and welcome all students.
Bilingual/Multicultural Statement:
Inclusiveness, diversity, and equity are integral to Lane's commitment to excellence in education and our commitment to student and community engagement. We welcome applicants who bring a diversity of identity, culture, experience, perspective, and thought. We encourage applications from candidates that identify with groups that are historically underrepresented in higher education.
Equivalency Statement:
We want to find the best candidate for the job, and that candidate may be one who comes from a less traditional background. We encourage you to apply, even if you do not believe you meet every one of the qualifications described. You are also encouraged to address how your professional and lived experience, scholarship, teaching, mentorship, and/or service will contribute to the Lane mission of transforming lives through learning.
Position Purpose:
This position provides support to the Workforce Development division to help align work with our secondary education partners. This role will work collaboratively with peers in the different campus departments and divisions, and with external partners such as Lane Education Service District (LESD), to provide coordination efforts for career technical education programming (e.g. Hands-On Career Day, CTE Signing Day, CTE Summer Camps, Regional Advisory Committees) and career-connected learning initiatives.
Essential Functions:
* Event planning and event coordination for CTE outreach programs, CTE articulation meetings, and CTE recruitment programs (including Hands On Career Day(s), CTE Summer Camps, CTE Signing Day, and CTE articulation meetings).
* Coordinates with internal and external partners to develop, coordinate and facilitate K-12 CTE programming.
* Coordinates with internal and external partners to analyze, report, and present program analysis and evaluations.
* Compiles, composes and/or edits and produces reports, charts, instructional materials and correspondence; performs production typing of materials; prepares reports on department activities.
* Develops program promotional materials, media ads, brochures, flyers and public service announcements within established College guidelines, prepares displays, brochures, flyers, and other materials using desktop publishing software; prepares handouts and presents materials on the department or program; makes presentations to students, civic and community groups; represents the supervisor, as required.
* Reviews, revises or recommends changes in operating procedures to improve office efficiency or effectiveness; maintains tickler system.
* Assists supervisor with budget recommendations and justification with a supervisor; analyzes and interprets budget and financial data; maintains department program budget records; verifies expenditures and codes to appropriate account; recommends and processes transfer of funds between budget categories; requests or initiates journal entries to correct or adjust charges against accounts; develops and monitors budgets for grants.
* Performs purchasing functions for the department within established College or departmental guidelines; researches availability and prices of items used by department; assists in developing bid proposals for larger items and with the screening of bid proposals.
* Assists in the analysis, monitoring and maintenance of budgets and grants for the department; prepares basic financial reports such as a balance sheet or income statements; reviews budget expenditure reports and brings major variances to the attention of the department head or supervisor; uses a microcomputer or manual methods to post expenditures to spreadsheets or journal to track department costs.
* Performs other office support related duties including answering phones, taking messages, filing, copying, ordering and maintaining supplies and forms, preparing bulk mailing, distributing mail and providing general information to staff, students and the public; schedules facilities, meetings or training events and makes appointments for staff and students; plans, schedules and makes logistical arrangements for staff training and in-service programs; makes travel arrangements for staff and processes mileage and travel reimbursements; attends meetings relating to program duties; prepares and distributes meeting agendas and minutes.
* Role model the principles and concepts of social justice in daily work.
* Problem solve and manage sensitive information with appropriate awareness of FERPA standards; maintain confidentiality and sensitivity to the privacy needs of students.
* Other duties as assigned.
Equity and Inclusion
* Demonstrate Lane Community College's core value of social justice by ensuring equity and inclusion skills such as respect, inclusiveness, reflecting, valuing of cultural and personal differences. These are the basis of employee and student interpersonal communications and relationships and are applied to all position responsibilities.
* Duties are carried out respectfully, inclusively, regardless of age, color, disability, gender, gender identity or expression, social class, marital status, national origin, race, ethnicity, religion, sexual orientation, veteran's status, nationality, age, language, origin or employment status.
* Must demonstrate an active concern for meeting the needs of students, staff, and the public.
* Actively assist with ADA compliance in conjunction with Lane Community College's Human Resources and Disability Resources departments; support appropriate access for persons with disabilities to facilitate student and staff success; mentor and role-model cultural competency for persons with disabilities.
Supervision Statement:
Reports to and works under the overall policy guidance of the Division Dean of Workforce Development. Work is performed independently based on previous knowledge and professional judgment, according to local, state, and federal regulations, applicable laws, college policies, and program guidelines. Work is reviewed by the supervisor for the effective coordination of the project/program and the quality of services provided.
Physical Demands/Working Environment:
While performing the essential functions of these positions, employees in this classification may be required to sit, stand, keyboard, write, listen, and speak for extended periods of time Work involves concentrated mental and visual attention for sustained periods of time. Work may require transporting materials up to twenty-five (25) pounds. Work Safely.
Knowledge Skills and Abilities:
Knowledge of:
* Event planning, event coordination, and event/program evaluation
* K-12 systems and familiarity with CTE pathways
* College academic programs
* Academic standard procedures and processes, as well as degree, certificate, and college transfer program requirements.
* Accelerated learning models (dual credit, sponsored dual credit, AP, IB, etc.).
* Special program rules, regulations, guidelines and pertinent statutes.
* Campus and community resources.
* Interpersonal communication techniques.
* Best practices in remote/virtual communication and collaboration.
* Best practices in customer service.
Skills in:
* Event planning, event coordination, and event/program evaluation
* Effective communication, both orally and in writing.
* Utilization of social media, video conferencing, email, and other online/virtual modalities to communicate and collaborate with others.
* G suite, Microsoft Office, and Zoom.
* Presenting to small and large groups.
* Time management.
* Establishing and maintaining positive, effective relationships with K-12 students, teachers, and administrators, as well as college faculty and staff.
* Technology, including word processing, spreadsheets, databases, G Suite, Microsoft Office, Zoom, Banner and student systems, my Lane, email, social media, and student tracking systems.
* Customer service.
Ability to:
* Coordinate with multiple partners to plan, coordinate, facilitate, and evaluate events and programs
* Maintain professional business standards of conduct, presentation, and communication in all community outreach and recruiting activities.
* Demonstrate commitment to college goals.
* Use active listening techniques to effectively advise and guide students.
* Apply the knowledge of programs to students' situations and provide students with accurate advice and appropriate referral.
* Read, understand and interpret Lane Community College program requirements, as well as four year program requirements.
* Establish and maintain effective working relationships with college staff, faculty, high school personnel, community members, students and families.
* Communicate and interact effectively with individuals from a variety of ethnic, cultural and socioeconomic backgrounds, including minorities, LGBTQ students, bilingual students and students with disabilities and special needs.
* Work independently and as part of a team.
* Provide support to employees working to meet accreditation standards through evaluation and assessment of student outcomes.
Applicant Instructions:
Application Instructions
* Incomplete applications will not be considered. All fields in the application must be completed, including employment dates, work hours, and detailed job duties.
* The Curriculum Vitae (CV)/Resume may not take the place of any section in the application.
Required Documents
To be considered a candidate for this position, all of the following must be included in the application package:
* Application - Complete and submit online via the applicant portal.
* Resume/CV - Comprehensive of experience, education, and accomplishments.
* Cover Letter - Clearly detailing how you meet the qualifications for the position.
* Transcripts - See instructions below.
If applicable: DD214 - Veterans, please fax, email, mail, or deliver your documentation (DD214/DD215/letter of disability) to Human Resources at Lane Community College, attn. Jill Deneault, ********************, Fax: ************
Additional documents and letters of reference are not accepted.
Questions?
* For assistance with the online application call Human Resources at ************
* For position questions contact Justin Chin, ****************
How to monitor your application
* Enter ********************** into your Safe Senders list. Notifications will be sent toward the end of the search process.
* Visit your Employment Opportunities account. The main page will show your status in the search.
Positions close at 9:00 pm PST on closing date.
Transcript Instructions:
Transcripts are required
* If you have obtained a degree higher than the required education for this position, then unofficial transcripts are required to ensure an accurate salary placement is conducted.
* International degrees will require a foreign degree evaluation for their US equivalent. For more details, click here.
Attach under "Optional Document", fax, email, deliver or mail to:
Lane Community College
High School Connections / Dept.
Liaison Attn: Justin Chin
4000 E 30th Ave
Eugene OR 97405
Fax: **************
Email: ****************
Union Association: LCC Employees Federation (Classified)
Easy ApplyTreasury Management Support Specialist
Technical support engineer job in Eugene, OR
About Us: At Columbia, we create a great place to work by offering a unique brand of relationship banking and fostering a culture where associates thrive. We are dedicated to supporting our customers and communities, and we can only achieve this through the dedication of our associates.
We value Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships, and we are eager to meet candidates who embody these core values. We are always on the lookout for results-focused individuals who can think independently, work collaboratively, and support our broader purpose.
Think of us as financial partners, because at Columbia, we believe the best way forward is together. Together for people. Together for business. Together for better.
About the Role:
Work closely with relationship managers and business partners to keep them apprised and provide primary client relationship, direction and customer service support for corporate and commercial deposit clients. Provide high level of client service for all products and services, to include fielding client requests, via phone, email and other communication channels, subject matter expert for Treasury Management products.
* Responsible for acting as Commercial Banking's primary customer contact for the servicing of all clients; receives guidance from Sr. CCS Representative to approach complex issues.
* Responsible for responding to a variety of banking questions and providing guidance with account implementation, funds transfer/stop payment requests and transaction posting problems and error resolution.
* Responsible for communication with Relationship Managers, provide updates of client matters, make recommendations and ensure that issues needing immediate attention are resolved in a timely manner.
* Answer incoming calls from Treasury Management customers and internal staff delivering exceptional service that exceeds the caller's expectations. Handle calls with professionalism, demonstrating a sense of ownership, with a foal of one call resolution achieving established service standards.
* Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities - knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes.
* Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.
* Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.
* May be asked to coach, mentor, or train others and teach coursework as subject matter expert.
* Actively learns, demonstrates, and fosters the Columbia corporate culture in all actions and words.
* Takes personal initiative and is a positive example for others to emulate.
* Embraces our vision to become "Business Bank of Choice"
* May perform other duties as assigned.
About You:
* H.S. Diploma/GED - Required.
* Bachelor's Degree in Business, Finance or related field - Preferred.
* 2-4 years of banking experience, new accounts, lending loan processing or documentation and customer service. Required
* Demonstrated knowledge of bank payment systems, account operations, banking services and exposure to complex business entities.
* Proficient knowledge of Commercial banking products and services, operations and procedures and applicable laws and regulations.
* Possess excellent written and verbal communication skills. Ability to effectively communicate with professionals at all levels of business.
* Knowledge of general business acumen and practices related to analysis, accounting and financial procedures including market and interest rate impact.
* Demonstrate strong customer service, interpersonal and organization skills with ability to multi-task, handle complex issues and use good judgement in decision making.
* Strong technical skills including Windows Office Suite, spreadsheets and industry specific software.
Job Location(s): Ability to work fully onsite at posted location(s).
This evergreen requisition is designed to support ongoing hiring needs within our Treasury Management team. Multiple positions are available; we continuously review candidates to fill open role as they arise. Qualified candidates may be considered immediately, while others may be kept in our pipeline for future opportunities. Below are the current locations where the team is hiring.
Spokane, WA
Eugene, OR
Our Benefits:
We offer a competitive total rewards package including base wages and comprehensive benefits. The pay range for this role is $21.00 - $26.00, and the pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation and those details will be provided during the recruitment process.
We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.
Our Commitment to Diversity:
Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: [email protected].
To Staffing and Recruiting Agencies:
Our posted job opportunities are only intended for individuals seeking employment at Columbia Bank. Columbia Bank does not accept unsolicited resumes or applications from agencies and Columbia Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Columbia Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.
Treasury Management Support Specialist
Technical support engineer job in Eugene, OR
**About Us:** At Columbia, we create a great place to work by offering a unique brand of relationship banking and fostering a culture where associates thrive. We are dedicated to supporting our customers and communities, and we can only achieve this through the dedication of our associates.
We value Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships, and we are eager to meet candidates who embody these core values. We are always on the lookout for results-focused individuals who can think independently, work collaboratively, and support our broader purpose.
Think of us as financial partners, because at Columbia, we believe the best way forward is together. Together for people. Together for business. Together for better.
**About the Role:**
Work closely with relationship managers and business partners to keep them apprised and provide primary client relationship, direction and customer service support for corporate and commercial deposit clients. Provide high level of client service for all products and services, to include fielding client requests, via phone, email and other communication channels, subject matter expert for Treasury Management products.
+ Responsible for acting as Commercial Banking's primary customer contact for the servicing of all clients; receives guidance from Sr. CCS Representative to approach complex issues.
+ Responsible for responding to a variety of banking questions and providing guidance with account implementation, funds transfer/stop payment requests and transaction posting problems and error resolution.
+ Responsible for communication with Relationship Managers, provide updates of client matters, make recommendations and ensure that issues needing immediate attention are resolved in a timely manner.
+ Answer incoming calls from Treasury Management customers and internal staff delivering exceptional service that exceeds the caller's expectations. Handle calls with professionalism, demonstrating a sense of ownership, with a foal of one call resolution achieving established service standards.
+ Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities - knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes.
+ Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.
+ Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.
+ May be asked to coach, mentor, or train others and teach coursework as subject matter expert.
+ Actively learns, demonstrates, and fosters the Columbia corporate culture in all actions and words.
+ Takes personal initiative and is a positive example for others to emulate.
+ Embraces our vision to become "Business Bank of Choice"
+ May perform other duties as assigned.
**About** **You:**
+ H.S. Diploma/GED - Required.
+ Bachelor's Degree in Business, Finance or related field - Preferred.
+ 2-4 years of banking experience, new accounts, lending loan processing or documentation and customer service. Required
+ Demonstrated knowledge of bank payment systems, account operations, banking services and exposure to complex business entities.
+ Proficient knowledge of Commercial banking products and services, operations and procedures and applicable laws and regulations.
+ Possess excellent written and verbal communication skills. Ability to effectively communicate with professionals at all levels of business.
+ Knowledge of general business acumen and practices related to analysis, accounting and financial procedures including market and interest rate impact.
+ Demonstrate strong customer service, interpersonal and organization skills with ability to multi-task, handle complex issues and use good judgement in decision making.
+ Strong technical skills including Windows Office Suite, spreadsheets and industry specific software.
**Job Location(s):** Ability to work fully onsite at posted location(s).
This evergreen requisition is designed to support ongoing hiring needs within our Treasury Management team. Multiple positions are available; we continuously review candidates to fill open role as they arise. Qualified candidates may be considered immediately, while others may be kept in our pipeline for future opportunities. Below are the current locations where the team is hiring.
Spokane, WA
Eugene, OR
**Our** **Benefits:**
We offer a competitive total rewards package including basewagesand comprehensive benefits. Thepayrange for this role is$21.00 - $26.00,and the pay rate for theselected candidate isdependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The rolemay beeligible for performance-based incentive compensation and those details will be provided during the recruitment process.
We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.
**Our Commitment to** **Diversity** **:**
Columbia Bank isan equal opportunityand affirmative actionemployercommitted to employing, engaging, and developinga diverse workforce.Allqualifiedapplicants will receive considerationfor employmentwithout regard to race, color,national origin,religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics.If you require an accommodation to complete the application or interview(s),please let us know by email: [email protected] .
**To Staffing and Recruiting Agencies:**
Our posted job opportunities are onlyintendedfor individuals seekingemploymentat Columbia Bank. ColumbiaBank does not accept unsolicited resumes or applications from agencies and Columbia Bank will not be responsible for any fees related to unsolicited resume submissions.Staffing and recruiting agencies are not authorized to submit profiles, applications,or resumestothis site or toany Columbia Bank employeeand any such submissionswill be consideredunsolicitedunlessrequesteddirectlyby a member of the Talent Acquisition team.
Certified Peer Support Specialist
Technical support engineer job in Eugene, OR
Full-time Description
Willamette Family is looking for passionate people that have a passion for giving back.
Our Peer Support Specialists (PSS) are self-identified people in recovery from a substance use disorder or mental health disorder or a family member of a former recipient of addiction treatment.
Under general supervision, PSS will work directly with individuals in Willamette Family outpatient programs by assisting in the promotion of abstinence, self-sufficiency, and self-determination. The PSS works in helping teach concepts of health promotion involving physical, mental, and social well-being and removing all other identified barriers to recovery.
About the agency:
Willamette Family is a longstanding substance use treatment and behavioral healthcare provider that strives to support our community.
Willamette Family was recently accredited by the Council on Accreditation (COA), noting that we meet or exceed the national standards for excellence in behavioral healthcare
Location: Willamette Family, Downtown Treatment Center
Position Type: Full-time
Compensation: $21/ hr
Shift Hours & Days: Monday-Thursday 12:15pm-8:45pm, and Friday 12pm-8:30pm
Employee Benefits include:
Health, Dental, Vision, life, and Supplemental insurance options
Healthcare Flexible Spending (FSA)
403b Retirement Savings with company match
Robust time off package including paid sick leave, vacation time, and holidays for all full-time and regular part-time employees
Training and education benefits for employees who are employed for 24 months or longer as well as continued education training support
and more!
Requirements
Employment Requirements:
Criminal Background check conducted by the Department of Human Services Background Check Unit
Pre-Employment Drug Screening (Including THC)
Effective 03/28/2025- Willamette Family has a required 12 month waiting period before former clients can apply for employment. This policy is in place to ensure professional boundaries and avoid potential conflicts of interest. Your response will not impact your eligibility beyond this requirement, and all information will remain confidential.
Minimum Requirements:
Successful completion of OHA-approved training.
Must be on the Oregon Health Authority Traditional Health Worker Registry or registered with MHACBO as CRM.
A self-identified individual formerly receiving addictions or mental health services and/or a self-identified individual in recovery from an addiction
Be acquainted with local community resources.
Good verbal, written, and computer skills.
Able to work some evening and/or weekend hours.
Must be able to maintain confidentiality in accordance with Willamette Family policy, HIPAA, and 42 CFR Part 2.
PREFERRED QUALIFICATIONS
Valid Oregon driver's license
Ability to drive for Willamette Family per Willamette Family policy, which includes none of the below infractions within the last 3 years: Operating a motor vehicle during a time of suspension or revocation; Operating a motor vehicle without a license; Driving under the influence of alcohol or drugs; Careless driving; More than two moving violations in the past three years; More than two accidents in the past three years; More than one accident in any one year; Speeding over 80 miles per hour or 21 miles per hour over the posted speed limit.
EQUAL OPPORTUNITY EMPLOYER
Willamette Family Inc. prohibits discrimination on the basis of any characteristics protected by applicable local, state, and federal laws and any agency policy including, but not limited to, discrimination based on race, color, religion, national origin, sex, or sexual orientation.
Salary Description $21
Microsoft Solutions Engineer
Technical support engineer job in Springfield, OR
Microsoft Solutions Engineer FLSA Status: Exempt Type of Position: Full-time Department Name: Service Delivery Reports To: Service Delivery Manager Direct Reports: None The Microsoft Solutions Engineer (SE) is a strategic technical leader responsible for designing and delivering end-to-end Microsoft-based solutions-including Azure, Office 365, and other enterprise platforms. This role bridges business needs and technical execution, working closely with stakeholders, internal teams, and clients to ensure scalable, secure, and high-performing solutions. The SE also serves as a technical liaison to sales and project teams, contributing to solution scoping, demos, and statements of work
ESSENTIAL FUNCTIONS OF THE JOB
* Lead solution architecture for Microsoft technologies including Azure, Office 365, SharePoint, and Teams.
* Conduct project discovery, technical research, and scope definition.
* Create detailed statements of work, architecture diagrams, and implementation plans.
* Estimate resource requirements and timelines for technical delivery.
* Perform system performance analysis and present findings to technical and executive audiences.
* Collaborate with vCIOs, sales, and engineering teams to qualify and scope opportunities 4.
* Mentor junior staff and contribute to internal technical development initiatives
* Other Duties as Assigned
SKILLS AND ABILITIES
Professional & Interpersonal Skills
* Strong commitment to delivering exceptional customer service with empathy, professionalism, and urgency
* Ability to act with a sense of urgency while maintaining attention to detail and accuracy
* Effective multitasking and time management in a fast-paced, dynamic environment
* Clear, concise, and professional communication-both written and verbal-with partners and internal teams
* Ability to work independently with minimal supervision, as well as collaboratively within cross-functional teams
* Skilled in preparing, organizing, and presenting technical and strategic information to both technical and non-technical audiences
* Willingness to work flexible hours, including after-hours and on-call rotations as needed
Technical & Project Delivery Skills
* Deep expertise in Microsoft Azure, Office 365, Active Directory, PowerShell, and cloud architecture.
* Deep expertise with Entra ID (formerly Azure AD) for identity and access management, including conditional access, MFA, and role-based access control.
* Strong understanding of virtualization platforms (Hyper-V, VMware)
* Experience with network infrastructure: routers, switches, firewalls, VPNs, QoS, ACLs
* Proficiency in solution design, system integration, and performance tuning.
* Proficiency in Windows desktop and server operating systems (XP, 7, 8, 10, 11; Server 2008 R2 through 2022)
EXPERIENCE REQUIREMENTS
* 5-7 years of experience in IT architecture, consulting, or engineering roles.
* Proven track record in designing and implementing Microsoft enterprise solutions.
* Expertise in:
* File share migrations from on-premises to SharePoint Online.
* Identity management migrations from ADDS and workgroups to Microsoft Entra ID (Azure AD).
* Email migrations from G Suite, on-premises Exchange, and POP3 to Microsoft 365 Exchange Online.
* Azure Virtual Desktop (AVD) design, deployment, and user migration.
* Strong ability to collaborate with cross-functional teams, including sales, engineering, and client stakeholders.
* Demonstrated commitment to continuous professional development through certifications, training, and hands-on learning.
EDUCATION / CERTIFICATION REQUIREMENTS
* Bachelor's degree in Computer Science, Information Technology, or related field.
* Preferred certifications:
* Microsoft Certified: Azure Solutions Architect Expert
* Microsoft Certified: Azure Administrator
* Microsoft Certified: Azure Virtual Desktop Specialist
* Microsoft 365 Certified: Enterprise Administrator Expert
* MCSA/E, Net+, CCNA (optional but beneficial)
* Valid driver's license and proof of insurance required; must maintain an acceptable driving record.
PHYSICAL REQUIREMENTS ESSENTIAL TO PERFORM THE DUTIES OF THE JOB
* Frequently communicates with co-workers, customers, and vendors in person, on the telephone, and on the computer to provide assistance
* Frequently operates a motor vehicle while traveling to partner site
* Frequently exposed to outside elements when traveling to partner site
* Frequently sits and/or stands for long periods of time
* Frequently uses the computer with fingers and hands for documentation, research, and troubleshooting
* Frequently works in a well-lit, tempered room
* Frequently views the computer to perform duties
* Frequently bends, stoops, kneels, or climbs when installing or moving computers, monitors, servers, etc.
* Occasionally lifts objects such as office supplies, computers, monitors, and servers with weight up to 50 pounds