Technical support engineer jobs in Stockton, CA

Salary Range:$26.50 To $31.25 Hourly HelpDesk Technician Job Type: Full-Time | Non-Exempt | In Office Salary Range: $26.50 - $31.25 per year Commercial Bank of California (CBC) is the largest Latino-owned bank in California and a certified Minority Depository Institution (MDI). Headquartered in Irvine and founded in 2003, CBC is one of the largest privately held banks in the state, with over $3.5 billion in assets as of December 2024. We are a purpose-driven financial institution committed to building long-term relationships and delivering innovative, personalized banking solutions. Our leadership reflects the diverse communities we serve, and our mission is rooted in empowering entrepreneurs, business owners, and community leaders to thrive. As a certified MDI, CBC is proud to play a vital role in advancing financial inclusion and economic opportunity. We believe in a higher vision for banking-one that prioritizes trust, collaboration, and community impact. Join us and be part of a team that's redefining what it means to be a community-focused, relationship-driven bank that puts people over profits. Job Summary The Helpdesk Technician serves as the first point of contact for employees seeking technical support and is responsible for delivering exceptional customer service for company-supported computer applications and platforms. This role involves diagnosing and resolving technical issues, providing guidance on appropriate solutions, and ensuring timely follow-up. The technician also performs routine daily tasks, maintains documentation, and contributes to special departmental projects to enhance IT operations and user experience. Essential Duties and Responsibilities Provide technical assistance to employees in person, by phone, or email, ensuring timely and effective resolution of hardware, software, and mobile device issues. Install, configure, and maintain computers, printers, and peripherals; perform routine maintenance and repairs. Log and track help desk interactions, escalate urgent issues, and follow up to ensure complete resolution. Maintain system security, data integrity, and user access credentials; simulate and recreate user issues for troubleshooting. Assist in updating training materials and provide user training as needed. Support IT projects, prepare reports, and collaborate with vendors on upgrades and maintenance. Monitor and report recurring issues to management; stay current with system updates and industry trends. Maintain accurate inventory of desktop and printing equipment. Ensure compliance with Bank policies, procedures, and applicable regulations including BSA/AML and OSHA standards. Promote a respectful, inclusive, and ethical work environment aligned with the Bank's values and goals. Minimum Qualifications These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines. Associate's degree in IT or related field, or equivalent technical training and 2+ years of relevant experience; Bachelor's degree preferred. Basic knowledge of IT operations, hardware/software troubleshooting, and network support. Familiarity with banking industry compliance and security standards is a plus. Strong communication skills with the ability to explain technical concepts clearly. Proficient in Microsoft Office, desktop applications, and mobile device platforms. Strong organizational, time management, and problem-solving skills. Ability to work independently and manage multiple tasks effectively. Valid driver's license and reliable transportation may be required. Benefits & Perks Competitive employer contribution to medical, dental and vision coverage 401k plan with employer match Flexible Spending Accounts (FSA) and Dependent Care Accounts Employee Assistance Program (EAP) Employer provided Calm subscription Employer provided mental health benefits through Teladoc Life, AD&D and disability insurance Minimum 15 Days of Vacation, 11 Paid Federal Holidays, Paid Time off to Volunteer Online discount program Tuition Reimbursement Program Equal Employment Opportunity & Accommodations Commercial Bank of California is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or any other legally protected characteristic. We evaluate applicants fairly and equitably, including those with criminal histories, in accordance with applicable federal, state, and local laws. Commercial Bank of California is also committed to providing reasonable accommodations to individuals with disabilities. If you require a reasonable accommodation during the application or interview process, please contact us at ************ with the nature of your request and your contact information. Recruitment Policy Commercial Bank of California does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to CBC, either directly or indirectly, will be considered the property of Commercial Bank of California. We will not pay a fee for any placement resulting from the receipt of an unsolicited resume. To submit candidates for consideration, recruiting agencies must have a valid, written, and fully executed agreement with Commercial Bank of California. Without such an agreement in place, no agency submissions will be accepted or compensated.

Job Title: R&D Technical Writing Analyst (Packaging R&D) Contract: 12 months to start About the Role We are seeking an experienced R&D Technical Writing Analyst to join our Packaging R&D team. This role is responsible for developing regulatory-compliant end-user product labeling that supports business and quality requirements. The analyst will contribute to both new product development and sustaining engineering activities, including label design and release, artwork development, and process improvements for efficiency and compliance. This position works closely with cross-functional teams, actively removes roadblocks, meets key labeling milestones, and leads or supports continuous improvement initiatives with measurable business impact. Key Responsibilities Create clear, compliant product labeling and associated documentation for new and existing products. Develop, update, and release label artwork/images; maintain congruency between product labeling and IFUs. Support IFU development and release in PLM for new products and design changes. Manage tasks related to IFU/literature printing suppliers and translation vendors. Research and communicate product, technology, and test method information in a logical and user-friendly manner. Drive continuous improvement initiatives, including NCs, CAPAs, quality plans, and best-practice identification. Support internal and external audits: gather documentation, provide explanations, and participate in front/back-room activities. Ensure all documentation complies with Good Documentation Practices (GDP) and internal quality policies. Deliver high-quality technical documents (SOPs, work instructions, technical literature, engineering content) that meet standards and audience needs. Review and audit documentation from other teams to ensure accuracy and consistency. Provide weekly activity summaries, manage multiple priorities, and communicate progress with stakeholders. Required Qualifications 2-4 years of relevant technical writing, labeling, or R&D experience. Bachelor's degree in Graphics, Language, or related field (Advanced degrees may offset years of experience). Ability to manage a high-volume, varied workload and meet tight deadlines. Strong communication and organizational skills. Commitment to quality, compliance, and continuous improvement. Technical Skills Proficiency with Microsoft Office (Word, Excel, PowerPoint, Visio). Experience with Adobe Creative Suite (InDesign, Photoshop, Illustrator). Hands-on experience with database-driven labeling systems, such as: Prisym ID Label View Loftware Bartender NiceLabel EasyLabel

AT LEAST 6 MONTHS* Provide full coverage for day-to-day IT support responsibilities, including service desk requests, desktop/laptop support, hardware refresh activities, basic networking tasks, software installations, account support, and troubleshooting. This contractor must be able to work independently, manage multiple tasks, and follow established IT processes. ESSENTIAL JOB DUTIES: Technical Skills Hardware & System Support Windows 10/11 troubleshooting Laptop and desktop hardware diagnostics & repair Experience with machine imaging, reimaging, and device setup (Autopilot/Intune experience preferred but not required) Basic understanding of Active Directory (password resets, account unlocks, group membership checks) Software & Tools Ability to work tickets in a Service Desk platform (preferably ManageEngine ServiceDesk Plus) Ability to follow documented processes for asset intake, naming conventions, tagging, and deployment Operational Skills Ability to handle multiple tickets simultaneously without dropping assigned tasks Comfortable communicating with all levels of the organization, including executives Ability to ask clarifying questions when needed and follow standard procedures Strong documentation habits-notes in tickets, steps taken, and resolutions Must be able to work on-site at Modesto headquarters Key Responsibilities Serve as technician handling daily assigned service desk tickets Support hardware refresh and laptop deployment cycles (setup, configuration, user migration when applicable) Provide support for conference rooms, Surface Hubs, and audio/video equipment Perform basic user account support (password resets, MFA troubleshooting, access issues) Assist with routine IT tasks such as: Updating machines Running Windows updates Tracking and maintaining asset inventory Supporting new-hire setups as needed Escalate issues appropriately to senior staff when out of scope Nice-to-Have (Not Required) Intune / Autopilot experience Familiarity with managing laptops in bulk (refresh cycles) Experience in environments with distributed locations (e.g., gas stations, terminals, remote offices) Experience with conference room technology Requirements and Qualifications: 4-6 years in an IT support or help desk role Ability to operate independently (we cannot train from scratch) Candidate must be reliable, proactive, and comfortable in a fast-paced environment Professional and respectful communication Follows procedures and does not deviate from process without approval Takes responsibility for work (no blame-shifting) Team-oriented mindset Ability to prioritize tasks correctly Strong problem-solving without relying heavily on escalation EDUCATION AND/OR CERTIFICATIONS DESIRED: Strong knowledge of Windows 10/11, Microsoft 365 apps, and user environment settings Experience with Active Directory, device management, and user lifecycle administration Familiarity with ticketing systems such as ServiceNow, Zendesk, or ConnectWise Ability to document and present solutions clearly and concisely Valid driver's license and ability to travel between supported local locations as needed A bachelor's degree is preferred but not mandatory; relevant education and experience can also meet the requirements. TESTING REQUIREMENTS: Candidates will participate in assessments that are specific to position skillset needs. Culture Index Survey

The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware andsoftware systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine maintenance and inspections to ensure optimal performance of equipment · Build and maintain strong relationships with end users and ensure user satisfaction Qualifications: · Associate's or bachelor's degree in information technology, Computer Science, or related field, or equivalent work experience. · 2-4 years of experience in a desktop support or similar role. · Strong knowledge of Windows and Mac operating systems. · Proficiency with Microsoft Office Suite and other common software applications. · Experience with Active Directory, group policies, and user account management. · Familiarity with remote desktop tools and support software. · Excellent problem-solving and analytical skills. · Strong communication and interpersonal skills. · Ability to work independently and as part of a team. · Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support Technician (MCDST) are a pluson.

Help Desk Level 2 Engineer Employment Type: Full-Time, Permanent The Help Desk Level 2 Engineer serves as a primary escalation point for a managed services service desk environment. This role plays a critical part in ensuring high-quality service delivery, operational efficiency, and client satisfaction. The Level 2 Engineer works closely with service desk staff and technical teams to manage escalated support requests, improve service processes, and support a wide range of infrastructure and end-user technologies. Key Responsibilities Act as an escalation resource for complex technical issues originating from the Service Desk Ensure service requests and incidents are resolved efficiently and in alignment with service expectations Participate in daily team meetings to review, assess, and prioritize tickets and tasks Collaborate with service desk leadership on ticket assignments and escalated issues Maintain accurate documentation of systems, solutions, and processes Communicate clearly with clients regarding issue status, resolution progress, and planned changes Design, implement, and support IT solutions aligned with client business needs Provide advanced support for Windows environments, network infrastructure, firewalls, and related technologies Support and implement disaster recovery and business continuity solutions Deliver network-level technical support, including LAN/WAN, routing, firewalls, and security Implement and support remote access solutions such as VPNs, terminal services, and virtual desktops Contribute to continuous service improvement initiatives Perform additional duties as needed to support operational continuity Required Knowledge, Skills, and Abilities Ability to manage multiple tasks effectively in a fast-paced environment Strong troubleshooting and problem-solving skills Advanced knowledge of Microsoft operating systems, productivity applications, and networking fundamentals Experience supporting antivirus, security, and endpoint protection solutions Ability to prioritize service requests, escalations, and project work Strong organizational and time management skills Excellent written and verbal communication skills Ability to work independently with minimal supervision Demonstrated ability to collaborate effectively within a team environment Commitment to ongoing professional development and staying current with emerging technologies Ability to document technical processes and procedures clearly and accurately Business awareness and understanding of how IT solutions support organizational goals Experience and Education Minimum of 5 years of progressively responsible technical support experience Experience supporting complex, multi-site client environments Advanced Microsoft certifications preferred Networking and firewall certifications or equivalent hands-on experience (e.g., CCNA or similar) Virtualization experience and/or certifications preferred Hands-on experience with relevant tools, systems, and support platforms Working Conditions Professional office environment On-call or after-hours support rotation may be required Career Growth Opportunities This role offers advancement opportunities based on performance and experience, which may include: Systems Engineer Senior Systems Engineer Service Management Leadership IT Leadership or Technical Consulting Roles

Endpoint Support Technicians experience Experience troubleshooting Windows 11 in an enterprise environment Experience supporting desktops, laptops, and tablets within a domain environment Imaging experience (SCCM, MDT, Clonezilla, Autopilot, etc.). Must have reliable access to a personal vehicle for onsite travel (mileage reimbursed).

Duration: 6-month contract, potential to extend or convert Pay Rate: $30.55-32.00/hr Must Haves Strong experience with Office 365 apps Advanced troubleshooting skills 3+ years of experience within help desk or desktop support Tier I and Tier II troubleshooting experience 6 months+ experience with ticketing system Experience with Microsoft Office Suite Highly motivated Positive attitude Understanding of SSH, Ping, Two-factor authentication, SSO, geo-blocking Overview An employer is looking for a Tier II Desktop Support Technician. This person will be working with one other person. They need to be independent, a quick learner and have a positive attitude. This person will be resolving anywhere from 6-25 tickets a day. These tickets will come through ServiceNow--ServiceNow experience is preferred however any ticketing system will suffice. They will be working with internal employees only via the ticketing system, phone, email and some in person. Examples of issues they will troubleshoot will be physical set ups, desk set ups, replacing hard drives, adding employees to a distribution list, etc. This person will be working five days a week onsite. There will also be opportunity for overtime. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law .

Responsibilities: Provide approximately 20 hours per week professional and friendly support and problem solving in person and remotely. Recognize opportunities for technology improvements, make suggestions, and lead projects. Requirements: College graduate Excellent interpersonal skills Ability to develop good rapport, enjoy working with people Excellent written and verbal skills Strong problem solving, organization and analytical skills Ability to work independently, with team and with clients in a professional manner Superb client management, expectation management, negotiation, and conflict resolution skills Excellent organization, initiative, follow-up, and communication skills Strong motivation to exceed goals Enthusiasm for technology and creative solutions Ability to work flexible hours Prior IT support experience, experience with conference room and office technology, network devices Self-starter and self-motivated Eagerness to learn Benefits: Friendly, fast-paced working environment Great opportunity to work closely with experienced IT consultants Exposure to wide variety of cutting edge technologies. Opportunity to share and act on innovative ideas. Compensation: Part-time, Hourly compensation Work primarily remotely, with 1/2 day on-site per week. This is a great opportunity for someone with a flexible schedule and prior IT support experience. If you are interested in being part of a fun team, can work independently, and meet the qualifications listed above you will be a great fit for this position. Please email resume and cover letter to above address even if the ad is a few weeks old, we still want to hear from you!

Sacramento, CA Opportunity with a Managed Service Provider (MSP) that manages networks, computer systems, and vendors for our business clients throughout the US, but primarily in Northern California. The IT Support Technician will have a track record of understanding business desktop, server, cloud, and networking technologies, including Windows 11 workstations, Windows 2016-22 servers, advanced networking, and vendor-specific hardware and software RESPONSIBILITIES: Making the user experience the top priority Working as a team to administer and maintain production servers and applications Performing support of network routing, VLANs, Windows server, and Windows desktop administration and troubleshooting tasks Acting as an escalation point for customer device outages and performance issues Monitoring alert systems and taking appropriate action as per guidelines Analyzing various messages in an event log to affect repairs Receiving escalated service requests requiring an enhanced response Training and mentoring other technicians Member of the after-hours support team REQUIREMENTS: Four (4) years of experience in similar IT support positions History of network and firewall administration (Cisco, Sophos, Sonicwall) Strong network, cloud, server, and workstation troubleshooting knowledge Excellent customer service skills (courteous, tactful, and professional demeanor) Excellent written and verbal communication skills, with experience presenting to groups Reliable work ethic Desired Skills and Knowledge: Windows server technologies Microsoft 365 and Azure technologies Active Directory and GPO administration Network switch and firewall technologies BENEFITS: Flexible Vacation Bonus Program 401k with Company Match Medical (90%), Dental (100%), Vision (100%) Life Insurance (100%) AD&D (100%) Aflac available Sick Pay Paid Holidays Employee Recognition Platform Anniversary Recognition Program We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities. req25-00882

HI We are looking for ENDPOINT SUPPORT TECHNICIAN OR SYSTEM SUPPORT TECHNICIAN OR IT SUPPORT TECHNICIAN 12+ Months Onsite-100% Sacramento, CA Should have experience in IT Platform Services and for the 2025 Windows 11 Lifecycle Support For More Details feel free to reach Thanks Bennedick Sakayaraj Team Lead -US IT Recruitment Email - ******************************

Our enterprise-level client is seeking to add an IT Support Engineer to the team in Fremont, CA. Please see below for full details- Job Notes: -- 6+ month contract / extensions possible but are not guaranteed. -- Onsite in Freemont, CA 94538 -- Drug & Background required Pay Rate = $32 W2 per hour plus benefits Specifics from the client: Interact with users to understand and document all IT issues. Install and maintain computer systems and peripherals in accordance with established standards and guidelines. Perform administrative duties, including asset tracking and management, IT inventory maintenance, processing purchase requisitions, managing shipping, and providing general support to team members. Assist with the planning and implementation of IT projects across multiple sites. Provide first-level IT support for business users Perform analysis, diagnostics, and resolution of user computer problems, and implement corrective solutions. Install, configure, test, maintain, and troubleshoot end-user workstations and related hardware and software. Open service requests and manage warranty repairs with hardware vendors. Manage the new user request process, including configuration, setup, inventory, and testing of new user computers prior to delivery. Key Responsibilities: Provide deskside support for end users including IMAC (Install, Move, Add, Change) activities Reimage and deploy PCs as part of refresh or break/fix processes Perform hardware troubleshooting and replacement for desktops, laptops, and peripherals Support users with Office 365 applications and Windows OS issues Document incidents, service requests, and actions taken using ServiceNow or similar ITSM tools Collaborate remotely with team members across other locations to resolve complex issues Perform basic hands-and-feet network support: check switch power status, create console sessions as directed Ensure timely and professional communication with end users and team leads Technical Environment & Minimum Requirements: Strong experience supporting Windows desktop environments Proven hands-on experience with Office 365 at the deskside level Basic knowledge of device imaging, reimaging, and PC deployment best practices Excellent problem-solving and customer service skills Nice to Have: Experience using ServiceNow or similar ticketing systems Familiarity with Windows Autopilot deployments Hands-and-feet network support (switch checks, console sessions) Certifications: Certifications such as A+, MCP, or ITIL are a plus but not required Why Work with Merge IT? We don't just connect people with jobs, we connect top IT talent with game-changing opportunities at some of the biggest names in tech, finance, healthcare, and more. Our team is passionate about helping you land the role that propels your career forward. Let's Stay Connected Want insider access to hot jobs, career tips, and industry trends? Follow us @MergeITLLC on Instagram, Facebook, and Twitter, or check us out here: *********************************** You'll be the first to know when that perfect role opens up. Be You. With Us. Merge IT is an equal opportunity employer. We value diversity in all forms and are committed to creating a workplace where everyone can thrive. All employment is subject to verification of eligibility to work in the U.S. per federal law. Your next opportunity starts here. Let's make it happen.

Source One is a consulting services company and we're currently looking for the following individual to work as an on-site consultant to an autonomous vehicle (AV) ride-sharing company in Hayward, CA. Title: SAP Operation Support Engineer (Contract) Pay Rate: $87.25/hr (W-2) Summary: Our client is seeking an SAP Operation Support Engineer to support SAP S/4, key Base Operations systems, and broader IT infrastructure initiatives. This role focuses on SAP data accuracy, system configuration, operational improvements, and cross-functional collaboration to enhance vehicle and production operations. You will also assist with analytics tools, documentation systems, and general IT application support. The ideal candidate is detail-oriented, proactive, and experienced in SAP S/4 and system operations, with strong communication skills and the ability to manage complex data and processes in a fast-paced environment. Key Responsibilities : SAP Support & Data Management - Serve as the SAP data steward: maintain vehicle lists, equipment structures, work centers, measuring points, counters, task lists, maintenance plans, and catalog codes. - Partner with the Business Applications team on As-Maintained BOM cleanup and resolving data inaccuracies. - Provide configuration management support in SAP for Base Operations ahead of key milestones. - Lead SAP improvement and automation initiatives and evaluate user experience to drive usability enhancements. - Act as the primary SAP subject-matter expert, handling troubleshooting, maintenance, and user support. - Work with internal training teams to create module-specific SAP training for BaseOps users. Systems, Infrastructure & IT Application Support - Provide general IT application support for Base Operations systems and advocate operational needs with Corporate IT. - Lead IT infrastructure and application improvement projects informed by data insights and user feedback. - Support development, maintenance, and operations of technical publications tools, release software, and customer-facing documentation systems. - Improve documentation review workflows in partnership with the BaseOps documentation team. - Support development and use of analytics tools, dashboards, and reporting frameworks to improve operational efficiency. - Conduct data auditing and compliance activities to ensure accuracy, governance, and system reliability. - Communicate project progress, milestones, and outcomes to internal and external partners. Daily Focus : - Manage SAP data accuracy and system improvement projects in close collaboration with Business Applications, Program Management, Strategic Operations, Data Science, Fleet Support, and Engineering. - Monitor and support BaseOps systems and infrastructure, lead software/hardware rollouts, deliver training, troubleshoot issues, and contribute to overall system architecture. - Provide support for SAP S/4, SAP MES, and other IT systems; contribute to operational tools and processes that improve fleet and production uptime. - As needed, support website development and maintenance of operational databases and dashboards. Qualifications : - B.S. in Information Technology or an equivalent engineering field - 6-8 years of experience in a System Operations Support role - Hands-on experience with SAP S/4 - Strong written and verbal communication skills - Highly self-motivated, detail-oriented, and able to prioritize multiple assignments - Experience with UI development/maintenance and UX studies - Coding experience: HTML, CSS, JavaScript Bonus Qualifications : - Experience with SAP ME/MII - Familiarity with Jira/Confluence or similar tools - Experience with web development tools (e.g., Oxygen) and building analytics dashboards - Prior support experience in production or vehicle fleet environments

Forward Deployed Engineer - YC | $150K - $225K + Equity | Onsite in SF We're partnering with a YC-backed startup that's reimagining a $100B+ legacy industry using LLMs, workflow automation, and applied AI. Fresh off their $8M seed round and already writing over $6M in annualized premiums across 35 states, they're building a fully autonomous AI-native commercial insurance brokerage. They've built internal agent systems that already replace core brokerage workflows - form automation, carrier selection, and client comms - and they're only just getting started. The vision? A self-scaling, infinitely efficient AI business that dominates a market still running on PDFs and fax machines. About the role: This is a unique chance to join as a Forward Deployed Engineer , working directly with clients to solve high-leverage problems using real-world AI systems. You'll sit at the intersection of full-stack engineering, AI integration, and product delivery - shipping fast, owning outcomes, and iterating in tight feedback loops with founders. You'll own: End-to-end delivery of AI-driven features for customers Translating vague specs into intelligent automation systems Deploying agentic workflows that drive revenue and efficiency Building products in Python, TypeScript, LangChain, Postgres, Supabase, AWS, etc. You might be a fit if: You've worked in a startup or FDE-type role (0-1 builds, client-facing exposure) You're fluent in full-stack software and have shipped production LLM systems You can balance speed and precision, and you're obsessed with outcomes You're excited about applying AI to real-world workflows, not just model outputs Why join? This isn't just building tooling - it's reinventing a massive, broken industry You'll be one of the earliest engineers shaping the future of AI-native businesses High agency, fast pace, no fluff - just shipping value with serious upside This is a full-time, in-person role in San Francisco. Visa support is available for the right candidate. Interested? Drop us a message - we'll share more about the role, team, and interview process.

Edward Mann are hiring for an excellent Technology Start-up based in San Francisco. About the Role We are seeking a Head of Computer Use / Senior AI Engineer (hands on role). Driving the evolution of the next generation of browser agents (testing browser agents). To lead the design, training, and advancement of next-generation AI agent systems. This role involves fine-tuning large language models (LLMs) and developing intelligent agents capable of navigating and interacting with real web environments. It's a high-impact position combining hands-on engineering, experimentation, and strategic input. You'll collaborate closely with technical leadership, contribute directly to product direction, and mentor other engineers in developing advanced agent capabilities. Key Responsibilities Develop, train, and deploy LLM-powered agents that interact with websites through real browser interfaces. Fine-tune foundation models using advanced methods (e.g., LoRA, PEFT, DPO, RLHF) and select the best approach for each use case. Design reinforcement learning systems that improve agent reasoning, adaptability, and task performance. Own the full agent pipeline-from model architecture and policy design to simulation frameworks and testing environments. Rapidly prototype, run experiments, and refine solutions to push the limits of agent performance. Partner with technical leadership to shape product direction and research priorities. Mentor and support other engineers, helping to grow a strong, mission-driven technical team. Build and coordinate multi-agent workflows with structured roles, memory systems, and effective trajectories. What You'll Bring Strong background in machine learning with a PhD or equivalent industry experience in AI/ML/Computer Science. Hands-on experience fine-tuning LLMs. Deep applied knowledge of reinforcement learning techniques. Experience building agents for real-world applications (bonus: browser-based or robotics experience). Strong coding and experimentation skills, with a preference for practical problem-solving over theory alone. A sense of ownership and drive to build impactful systems beyond titles or hierarchy. Experience mentoring, managing, or growing technical teams. Preferred Qualifications Record of impactful research publications or open-source contributions. Experience in high-growth, fast-paced start-up environments.

Introduction We're working with an early-stage, well-funded startup building an AI-driven platform that modernizes how incident and crime reports are created, routed, and acted on in real time. The team is small, engineering-led, and already running pilots with real customers. This role sits at the intersection of software engineering, product, and customer delivery. You'll help deploy and adapt the platform in real-world environments while feeding insights directly back into the core product. What you'd do • Work closely with customers to deploy, customize, and iterate on a production AI platform • Build and extend full-stack features to support real-world use cases • Act as a technical bridge between customers and the core engineering team • Help shape product direction based on firsthand customer feedback • Troubleshoot issues in live environments and improve system reliability and usability You might be a fit if you: • Have full-stack engineering experience (Python preferred) • Enjoy customer-facing work and can communicate technical concepts clearly • Like seeing your work used immediately by real users • Are comfortable operating in fast-moving, ambiguous environments Can't wait to hear more? Click Apply below or reach out to ****************** to learn more about the role. Foundr.xyz is committed to working with equal opportunity employers and helping build diverse, inclusive workforces. We put people at the heart of everything we do and are dedicated to supporting an industry that represents a wide range of backgrounds, perspectives, and skills.

About Us: Turbalance AI is an innovative, emerging startup that transforms AI laws. We are a team of passionate problem-solvers who believe in what we're building. We constantly push boundaries and embrace our inner nerds as we find new ways to tackle complex challenges. You will find a dynamic work environment here, with flat or even nonexistent hierarchies and the chance to take on responsibility from day one. About the Role: We're looking for a Forward Deployed Engineer to join our growing team! In this role, you'll be a key technical partner for our customers across the entire customer lifecycle-from pre-sales technical support through onboarding, implementation, and ongoing enablement. If you're a technically versatile problem-solver with a passion for helping customers succeed and want to build a great company, we want to hear from you. We're looking for candidates who can grow across both domains: Infrastructure & DevOps Focused: Strong in infrastructure design, DevOps, software development, and performance analysis. Experience integrating products into mission-critical infrastructure with fluency in SLAs, system design, and incident response. Systems & Network Processing Focused: Focused on network processing, data flows, device/system software design, and hardware integration. Background working with high-performance middleware or analytical software. What You'll Do: Customer Engagement & Enablement Guide customers through onboarding, ensuring they are fully prepared and proficient in using our solutions Conduct training sessions and develop enablement materials tailored to customer needs Proactively identify opportunities for customers to maximize platform value Act as a trusted technical advisor, offering best practices and solutions to common challenges Technical Implementation & Support Provide hands-on support for solution setup and configuration within customer environments Support API and system integrations with existing customer infrastructure Diagnose and resolve technical issues, collaborating with engineering teams on complex problems Troubleshoot connectivity, performance, and deployment challenges Pre-Sales Technical Support Support the sales team with domain expertise and technical credibility Demonstrate technical capabilities and solution fit during the sales process Design integration approaches and implementation plans for prospective customers Cross-Functional Collaboration Gather customer feedback and relay insights to product and engineering teams Reduce workload on core engineering teams by handling customer-facing technical work Provide responsive, dedicated customer engagement to build long-term relationships What You'll Bring: Strong background working with diverse technology stacks, with ability to quickly learn and adapt to new technologies Solid coding foundation with C++ and Python as must-haves; demonstrable understanding of robust software development principles Understanding of the interplay between software and hardware behavior and performance (GPUs, CPUs, networking) Proficiency with Kubernetes for deploying, scaling, and managing containerized applications Genuine desire to help customers achieve their goals, with excellent communication and interpersonal skills; prior experience in deep, durable customer-facing technical roles Ability to thrive in a fast-paced, multidisciplinary, dynamic environment while managing multiple priorities Bonus Points: Experience with additional programming languages (PyTorch, Rust, Go) Familiarity with cloud platforms (AWS, Azure, GCP) Experience with OpenStack and/or Slurm Knowledge of network operating systems and hardware (Arista, Cisco, Mellanox) and network engineering (especially switching) Familiarity with AI/HPC networking protocols (RoCE and/or InfiniBand) Demonstrable experience with performance characterization and profiling, especially for processors, memory systems, and networks Experience with kernel debugging Experience with LLM deployments, even at small scale Background in infrastructure design, SLAs, system design, and incident response Field Applications Engineering or similar hardware-focused customer engineering experience Why Join Us? Competitive pay & perks -because great work deserves great rewards. Work on your terms - flexible hours and remote-friendly culture. Fast lanes, no red tape - flat hierarchies and rapid decision-making Make it happen - your ideas aren't just heard - they become reality. Right place, right time -be part of our growth story and build a career-defining legacy. Globality design - work with a diverse, international team across Germany and the US. Work with the best - work alongside exceptional engineers and raise the bar together. Turbalance is an equal opportunity employer. We value and celebrate diversity while fostering an inclusive environment. We are committed to providing a workplace free from discrimination or harassment, regardless of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability.

Forward Deployed Engineer (AI Infrastructure) $80,000 - $120,000 + Equity + Benefits + PTO San Francisco, CA - Onsite (6 days/week) Are you an engineer who loves solving complex, real-world problems directly with customers? Do you want to work hands-on deploying cutting-edge AI infrastructure used by developers and enterprises around the world, whilst continuing to develop both your technical and client-facing skillsets. This is a rare opportunity to join a profitable, fast-growing AI startup at the heart of the LLM ecosystem. The team is building a unified platform that lets developers call any large language model - from OpenAI and Anthropic to Mistral and Hugging Face - through a single, standardized API. The SDK eliminates vendor lock-in, supports caching, logging, streaming, and integrates seamlessly with frameworks like LangChain and LlamaIndex. Founded in 2023 and already profitable with $2.5M ARR (targeting $10M by mid-2026), the company is looking for its first Forward Deployed Engineer. someone who thrives at the intersection of customer success, engineering, and systems design. You'll work closely with customers to deploy, optimize, and troubleshoot the platform in production environments while shaping the product roadmap based on real-world insights. You'll report directly to the CTO and operate as a key technical partner to clients, ensuring smooth integrations, rapid debugging, and performance tuning across infrastructure, backend, and frontend layers. Expect deep technical ownership, customer-facing impact, and the chance to build the foundation of a company defining AI interoperability. If you want to join a tight-knit, high-caliber team where your code and customer instincts both matter, whilst continuing to develop your skillsets The Role Deploy, configure, and optimize customer environments for reliability, performance, and scalability. Troubleshoot and resolve complex full-stack issues across infrastructure, backend (FastAPI/Python), and frontend (React/Next.js). Collaborate directly with customer engineering teams on implementations, migrations, and custom integrations. Act as the technical voice of the customer - building tools, contributing fixes, and feeding insights back to product and engineering. The Person Experience with production-grade full-stack systems. Strong in Python and FastAPI; React/Next.js and TypeScript familiarity a plus. Hands-on problem solver who enjoys debugging, building, and iterating directly with users. Strong communicator who thrives in dynamic, customer-facing environments. Excited to work in an early-stage, high-autonomy and feedback focused culture. Happy to work on-site in San Francisco

690 Texas St, San Francisco, CA 94107 Mechatronics Systems & Motor Control Engineer ABOUT US: Skip is on a mission to make life joyful through powered movement. Movement is a powerful way to build physical, mental and social health. Yet it is elusive for 2 billion people due to age, injury, or disability. We are building products that will restore mobility for millions and enable a new frontier of joyful movement experiences. We want to build a future where a grandparent can easily outrun their grandkids and no one is left behind at the trailhead. Skip is a 20-person early-stage start-up that spun out of Google X in 2023. With deep cross-disciplinary expertise and key partnerships (e.g. with Arc'teryx) we are uniquely positioned to launch the first commercially successful wearable robotic device, the MO/GO, develop a platform to launch future Movewear products and transform millions of lives in the coming years. More information about Skip and MO/GO can be found at ******************* THE ROLE: We are seeking a highly motivated and adaptable individual who will explore the peaks and valleys of all problems that may come up while building a new generation of wearable robots for everyday life. We are looking for a mechatronics systems engineer who would primarily be responsible for the design, development, testing and validation of our powertrain, including motor control for novel actuators, and complex battery management. The team has just finished an “EVT” build, so we have functional prototypes but they need to be tested, improved and optimised with a whole-system approach. We are a team of 20 phenomenal senior engineers and product leaders, where everyone contributes directly to product development. As such this will start as an individual contributor role, with leadership for critical systems, and directing work for people contributing to the system (e.g. working closely with our test engineer and gearbox designer). Some of the specific responsibilities include, but are not limited to: Understand every element of our mechatronics system; being the go-to person for troubleshooting Guide design and development decisions for future iterations of the product, and future systems; including battery and motor specifications, motor control chip selection and firmware requirements Own the testing protocol to validate performance of the mechatronics at volumes and standards relevant to consumer products (and work with our Test Engineer to execute) Help us precisely control a range of actuators including off-the-shelf BLDCs, custom PMSM and axial flux motors, cycloid gearboxes, and series elastic actuators, including writing firmware for our motor control chip (currently c2000; but likely to change over time) Characterize and model our actuators for open-loop and closed-loop torque control. Create thermal models and evaluate the thermal limits of the actuator. Own the process of productising our novel actuation systems as standalone products and components of a broader platform Wear prototypes several hours a week to participate in data collection, on-body testing and provide feedback Bring joy to the team, participate in embarrassing team events, tolerate KZ's terrible music Basic Qualifications 5+ years' experience working in robotics or mechatronics Extensive experience controlling PMSM, including Ti and STM chipsets Experience with design for systems at scale , with a focus on testing and validation Demonstrable expertise in C/C++ for high performance applications Expertise with Linux, command-line tools, Python scripting Strong experience developing real-time firmware for multi-sensor systems Knowledge of low level hardware and OS internals at a kernel level Attention to detail, even in the middle of overly-long lists Experience with troubleshooting tools (JTAG, SWD, oscilloscopes, logic analyzers) Ability to work at the Skip Bay Area office >3 days/week Sense of humour, tolerant of Aussie & Canadian spelling Bonus Points Experience with powered consumer electronics (e.g. drones, robot vacuums) Experience in start-up environments and using AI coding tools to leverage your skills for broader impact Personal motivation to improve human movement Taylor Swift fan. Good taste in background music :) This is a full time position working at the Skip office in the San Francisco Bay Area, starting ASAP. Skip is an equal opportunity employer. Our hiring decisions are based on need and competence to satisfy said need. We do not discriminate on the basis of race, religion, color, gender, sexual orientation, gender identity, age, marital status, veteran status, disability status, or any other legally protected status. Any and all offers of employment extended by Skip are conditional on candidates' ability to provide satisfactory proof of eligibility to maintain full-time employment in the United States. To apply, send via email a CV and cover letter to **************************

Senior Agent Systems Engineer We're representing a frontier AI research group building autonomous systems that can reason, plan, and operate complex real-world engineering workflows. This is a core engineering role shaping how intelligent agents interact with tools, data, and long-horizon tasks. ⭐ The Opportunity Join a small, high-performing team designing the orchestration, planning, and execution layer that enables LLM-driven agents to reliably complete multi-step engineering processes. What You'll Do Build agent planning and orchestration systems that coordinate tool calls, workflows, and long-horizon tasks Design schemas, action interfaces, and deterministic execution flows Implement robust error-handling, rollback, retry, and reproducibility strategies Own the tooling logic that connects agents to real engineering stacks Partner with ML researchers, infra teams, and domain experts to deliver production-grade agent systems What You Bring Experience building agent systems, orchestrators, tool-use frameworks, or structured LLM pipelines Strong systems-engineering fundamentals - deterministic thinking, reliability, and failure-mode awareness Comfort designing workflows that integrate with complex real-world tools Ability to work in a fast, experimental environment where robustness matters Why This Role Excites People Build agent systems that control real physical-world workflows, not just simulations Huge scope for technical ownership and creative problem-solving Mission-driven environment focused on breakthrough autonomy Competitive salary + strong equity in a fast-scaling AI organization Interested? If you're passionate about building reliable, intelligent agent systems at the cutting edge of AI and autonomy, we'd love to speak.