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  • Member Support Specialist (Flex, Extended Hours)

    One Medical 4.5company rating

    Technical Support Engineer Job 42 miles from Sunnyvale

    About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a Member Support Specialist you will be an ambassador for patients in office, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for patient feedback, as well as provide any other support as requested by the Practice Coordinator, Operations Managers or in office providers. Flex team members support multiple offices in a market. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. Master our technology suite including but not limited to Slack, G-suite, Zoom, and our Electronic Medical Record System 1Life, in order to interact with team members and patients and complete daily work Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: At least 1 year of experience in high touch customer or patient facing roles Strong written and verbal communication skills Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams A proven track record of persisting through change, demonstrating a forward thinking perspective when under pressure, and consistently stepping up to take action on challenges Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously Competitive salary: the base pay for this position is $24.00per hour based on a full time schedule, with a 1.25 differential for eligible extended hours. This is a full-time role based in-person with our team and patients at offices in Concord, Walnut Creek, Dublin, San Ramon, and Berkeley. Work is scheduled in 8 hour shifts between 7.30am and 9pm, Sunday-Thursday. Physical Demands: Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster (English/Spanish) and Right to Work Poster (English/Spanish) for additional information. By applying, you consent to your information being transmitted by Zippia to the Employer, as data controller, through the Employer's data processor SonicJobs. See One Medical Terms & Conditions at *********************************************************************************************************************************************************** and Privacy Policy at ********************************************************************************************************************************************** and SonicJobs Privacy Policy at ******************************************* and Terms of Use at *********************************************
    $24-24 hourly Easy Apply 1d ago
  • Technical Support Engineer

    Dish 4.4company rating

    Technical Support Engineer Job 13 miles from Sunnyvale

    EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Department Summary Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What's In It for You? Career Growth: Many of our current operations leaders started in this role. Other technicians have moved into various departments within DISH to discover new challenges. Show grit and tenacity, and you'll grow quickly within an organization committed to your success Compensation Increases: Guaranteed promotion to Level 1 after 6 months with a $1.00 per hour pay increase. Performance-based promotions include automatic 5% pay increases at Level 2 and 10% at Levels 3 and 4 Performance Incentives: Potential to earn up to $6,400 in your first year and $9,100 each following year through performance-based bonuses. In addition, AwardPerqs are allocated for high performance and can be redeemed at your discretion; award redemptions include flights, excursions, electronics, houseware and more Comprehensive Benefits: Paid training, time off, and holidays. Medical, Dental, Vision and Life Insurance packages with a Health Savings Account Workplace Variation: Get the best of both worlds in a role that allows for the opportunity to problem solve by yourself, collaborate with fellow technicians, and engage with loyal customers Exclusive Perks: Free DISH TV programming valued at $114.99/month, plus discounts on Sling TV and Boost Mobile phone plans Financial Security: 401(K) with company match and an Employee Stock Purchasing Program (ESPP) Continued Education: Tuition Reimbursement to support your career development. Tools Provided: DISH-supplied van, tools, and uniforms What You'll Be Doing: As a Field Technician, you'll represent DISH in customers' homes, simplifying their lives and introducing them to infinite smart home possibilities. Key responsibilities include: Working independently while enjoying support and collaboration from team members Managing your day to drive success while benefiting from the support of a large, competitive company Building rapport and ensuring an excellent customer experience Installing and servicing DISH products and smart home solutions Educating customers on product usage and smart home benefits Selling products and services with the intent to give our customers the best possible home entertainment experience Representing the company professionally, maintaining a positive attitude, a clean work area, and respectful interactions at all times Our Training Program Offers You: A process-based approach to effectively drive customer satisfaction Best-in-class practices, designed and tested by our technicians Knowledge of tool selection and proper use Up-to-date information on modern Smart Home technology and techniques to share that knowledge with customers for sales and educational purposes Skills, Experience and Requirements Required Skills and Experience: Customer Focus: Ability to build rapport quickly and ensure client satisfaction Problem-Solving: A knack for solving complex issues for a diverse customer base Determination: Ready for any challenge, including crawling into small spaces and working in varying climates/weather conditions; this includes roofs and crawl spaces without the comfort of air-conditioning Adaptability: Comfortable working in an environment that appreciates agility and determination Physical Requirements: Capable of standing on ladders (up to 40 feet) for extended periods, lifting over 70 lbs, and remaining within the individual weight limit requirements of 335 lbs Licensing: Valid driver's license with a clean driving record Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Salary Ranges Compensation: $26.50/Hour Benefits From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
    $26.5 hourly 1d ago
  • Principal SAP Business Technology Platform Specialist

    PG&E Corporation 4.8company rating

    Technical Support Engineer Job 30 miles from Sunnyvale

    Requisition ID # 162999 Job Category: Information Technology Job Level: Manager/Principal Business Unit: Information Technology Work Type: Hybrid Information Systems Technology Services is a unified organization comprised of various departments that collaborate effectively to deliver high-quality technology solutions. The SAP Electric Ops Work Management Delivery organization provides SAP IT services to the Electric line of business. The organization is responsible for strategic technology planning, roadmap development, solution design, solution delivery, and solution support. Position Summary Responsible for Cloud/On-prem UI5 Developments Establish processes/tools and provide technical guidance to influence and improve our best practices related to the SAP BTP applications Hand On experience in Cloud Application Programming Model, RESTful ABAP Programming Model, using Business Application Studio Hands on experience with SAPUI5, Fiori Elements, OData Service, CDS Views & Embedded Analytics on SAP BTP Cloud Platform Good understanding of the standard services/libraries of the SAP Cloud Platform Good understanding of the integration of SAP BTP with other SAP modules and third-party applications to ensure seamless data flow and process automation Experience working with SAP Build Process Automation, Workflow Provide advice and support both IT and business in their transition towards SAP BTP using Agile and DevOps methodologies Responsible to keep abreast of industry trends and innovations and future SAP development for respective process areas Experience working with SAP Build and ABAP cloud in achieving clean core methodology Design and implement SAP BTP solutions, ensuring they meet business requirements and align with the company's IT strategy Develop and maintain the architecture blueprint for SAP BTP, a critical document that guides our cloud infrastructure, integration, data management, and security Provide technical guidance to development teams, ensuring best practices and standards are followed in developing and deploying SAP BTP solutions Monitor and optimize the performance of SAP BTP applications to ensure high availability, scalability, and reliability Ensure security, compliance, and optimal performance of the SAP BTP environments are well thought through & addressed for the specific client contexts Solid troubleshooting skills, including tracing, logs, etc. Excellent verbal, written and presentation skills with the ability to effectively interact with internal and external business partners Ability to work with limited supervision SAP BTP Application Development (Low-Code/No-Code) using SAP Build and Extensibility SAP Build Applications and SAP Build WorkZone Provide guidance on system integrations, data flows, and security considerations within the SAP BTP environment Develop and document solution blueprints, technical specifications, and implementation plans for SAP BTP projects Drive the implementation process, including configuring and customizing SAP BTP components to meet business needs Conduct system performance analysis and optimization to ensure optimal utilization of SAP BTP resources Troubleshoot and resolve technical issues related to SAP BTP implementation, collaborating with relevant teams and vendors when necessary This new teammate needs to be able come to Pacific Gas and Electric Company's Oakland headquarters 3 days a week, since all project team is here in person Tuesday to Thursday. PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity. We would not anticipate that the individual hired into this role would land at or near the top half of the range described below, but the decision will be dependent on the facts and circumstances of each case. A reasonable salary range is: Bay Area Minimum: $147,000.00 Bay Area Maximum: $251,000.00 Roles And Responsibilities Solution design and Development: Lead the design and architecture of SAP BTP solutions, ensuring alignment with business requirements Lead and guide the ABAP development team in designing, developing, and deploying solutions within the SAP BTP environment Provide technical leadership and expertise in ABAP development best practices Design DevOps practices, CI/CD pipelines, and version control systems Ensure clean core is implemented SAP BTP Integration: Architect and implement ABAP solutions that seamlessly integrate with SAP BTP services and components Custom Development: Design and develop custom ABAP programs, reports, interfaces, and enhancements to meet business requirements Collaborate with functional teams to understand requirements and translate them into technical specifications Provide advice and support to customers in their transition towards SAP BTP using Agile and DevOps methodologies Strong knowledge of SAP BTP services, Clean Core Principles and cloud-native development principles Broad understanding of SAP Business Technology Platform (BTP technologies and services) Experienced in driving BTP-related topics (developments, guidelines, etc.) in a DevOps and/or agile environment Seamlessly integrate SAP BTP with SAP S/4HANA (private and public cloud) and other SAP and non-SAP enterprise solutions, ensuring end-to-end processes and data flow Cloud-Native Development: Leverage cloud-native development principles for ABAP within the SAP BTP environment Design and implement scalable and resilient ABAP solutions that align with cloud architecture best practices Design, develop, test, and deploy SAP BTP and S/4 applications using low-code/no-code tools and extensibility frameworks Collaborate with cross-functional teams and clients to gather business requirements and create scalable, secure solutions Integrate SAP BTP applications with SAP and non-SAP systems Troubleshoot technical issues and ensure smooth deployment of applications Performance Optimization: Optimize ABAP code for performance, ensuring efficient execution within the SAP BTP landscape Conduct performance tuning activities and implement enhancements for better system responsiveness Security and Compliance: Implement security best practices for ABAP development within the SAP BTP environment Ensure compliance with data protection and privacy regulations in ABAP solutions Qualifications Minimum: Bachelors Degree in Computer Science or equivalent experience 10 years of experience in SAP ABAP development within a cloud environment Extensive experience in SAP ABAP development, with a focus on SAP BTP ABAP & UI5 development background in SAP and extensive experience working with BTP Extensive experience in interfaces using technologies like SOAP, REST, OData, IDoc, EDI and RFC Desired: Experience designing and developing BTP solutions that meet our business requirements Minimum 4 years Fiori/HTLM5 development experience for SAP S/4HANA Minimum 4 years general SAP UI application and development experience (Enterprise Portal, Fiori, or other) Minimum 4 years SAP integration experience using middleware Minimum of 2-year experience & understanding of SAP Fiori Tools development and SAP BTP UI services Minimum of 2-year experience & understanding SAP S/4HANA and SAP ECC and application development language SAP ABAP Cloud BTP Administration BTP Workflow Development and Mobile App Development Collaborate with cross-functional teams to integrate SAP BTP with other systems and applications Lead or participate in full project lifecycles, from requirements gathering to deployment and support Lead the design and architecture of SAP BTP solutions, ensuring alignment with business requirements and best practices Stay up to date with the latest trends and advancements in SAP BTP technology, identifying opportunities for innovation and improvement Ensure integration of SAP S/4 HANA with other systems and applications Support the development and execution of project plans, timelines, and budgets Facilitate change management processes and provide training and support to end-users Ensure compliance with industry regulations, standards, and security policies Strong knowledge and hands-on experience with SAP BTP components In-depth understanding of SAP BTP architecture, including integration patterns, security models, and data management Proficiency in designing and developing scalable solutions using SAP BTP services and APIs Development experience with one or more BTP extension technologies: Cloud Application Programming Model (CAP), ABAP RESTful Application Programming Model (RAP), Low-Code/No-Code platform for Citizen Development, Workflow Management Knowledge of databases features (HANA), and experience with SQL Familiarity with platform services generally used for technical tasks, like Audit Log, HANA Cloud, Notifications, Cloud Foundry, CI/CD, SAP Business Application Studio, Transport Management, Connectivity Knowledge of the software development life cycle and/or DevOps Solid understa
    $147k-251k yearly 1d ago
  • Help Create Families - Become a Surrogate with Full Support

    Shining Light Baby 3.5company rating

    Technical Support Engineer Job 30 miles from Sunnyvale

    As a Shining Light Baby surrogate, you'll experience the amazing joy of helping create families while receiving exceptional support and care throughout your journey. Begin your extraordinary surrogacy journey with Shining Light Baby and become a part of something truly special. Who Can Become a Surrogate? To ensure a safe and healthy surrogacy journey, there are specific qualifications that must be met: Age: Between 21-40 years old. Pregnancy: Have had at least one successful pregnancy without complications. Support: Live in a stable and supportive environment. Health: Obtain approval from your OB/GYN. Lifestyle: Lead a healthy, non-smoking lifestyle. Benefits of Becoming a Surrogate With comprehensive support from our team at Shining Light Baby, you will be guided every step of the way, ensuring a positive and fulfilling experience. Embrace the chance to create lasting joy and become part of a beautiful story of love and life. Make a Difference: Experience the joy of helping intended parents achieve their dream of having a child Emotional Fulfillment: The surrogacy journey is deeply rewarding and life-changing Financial Compensation: Earn $75,000 or more for your time, effort, and commitment Comprehensive Support: Benefit from our extensive support network, including medical, legal, and emotional assistance About Us At Shining Light Baby, we believe in the power of giving the gift of life. Becoming a surrogate is an extraordinary journey filled with joy, fulfillment, and the opportunity to help build families. We are here to support you every step of the way. We pride ourselves on our personalized approach, understanding that every surrogacy journey is unique. Our experienced team is committed to ensuring that you are well informed, comfortable, and confident throughout the entire process. If you're ready to begin this incredible journey and make a profound impact on a family's life, we invite you to take the first step. Visit our website to find out if you qualify and our team will be in touch with you to guide you through the next steps.
    $75k yearly 3d ago
  • Information Technology Professional (IT Support)

    Us Navy (Wavemaker) (USD 3.8company rating

    Technical Support Engineer Job 13 miles from Sunnyvale

    At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly, and errors are fixed without any interruption to the mission. Want to start your journey with the Navy? Apply Now Enlisted None What to Expect Information Systems Technician More Information Responsibilities Information Systems Technicians manage communication operations and networks aboard Navy vessels, and play a vital role in everything from electronic mail systems to special intelligence and information warfare systems. There are two types of Information Systems Technicians depending on whether you choose to serve on ships or submarines. Responsibilities may include: INFORMATION SYSTEMS TECHNICIAN (IT) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Ensuring the proper security and handling of communications materials, systems and equipment Performing diagnostics and data recovery operations and maintaining logs INFORMATION SYSTEMS TECHNICIAN SUBMARINES (ITS) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Performing diagnostics and data recovery operations, and maintain logs Operating and maintaining electronic equipment used for detection and tracking, communication security and cryptography and Electronic Warfare Systems Operating and maintaining testing and auxiliary equipment Ensuring the proper security and handling of communications materials, systems and equipment Work Environment As an IT, you are primarily stationed aboard ships at sea, while you'll serve aboard submarines as an ITS. You will also receive shore assignments. Your typical work environment will be a clean, climate-controlled indoor space used to house electronic equipment or computers. Training & Advancement Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), both ITS and ITs report for specialized training, including: Class "A" Technical School (24 weeks) in Pensacola, FL (for ITs) or Groton, CT (for ITSs) for training on Microsoft, Cisco and Oracle computer software and hardware fundamentals, automatic data processing, security, and system theory and operation. After "A" School, Information Systems Technician Submarines (ITS) will also attend submarine training: Basic Enlisted Submarine School (8 weeks) in Groton, CT, for training in basic submarine systems. Note that this training is only for Information Systems Technician Submarines (ITS). After completing training, ITs and ITSs will receive their first assignments. ITs may be assigned to a ship, communication station or shore station, while ITSs may be assigned to a submarine, communication station or shore station. Promotion opportunities are regularly available but competitive and based on performance. Advanced Training Advanced training as an Information Systems Technician may be available during later stages of your career. For those with further leadership aspirations and a college degree, Officer roles may be available, providing opportunities to lead and train others. Post-Service Opportunities Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as IT and network support, computer programming, web development, and information security. Education Opportunities Beyond offering access to professional credentials and certifications, Navy technical and operational training as an Information Systems Technician can translate to credit hours toward a bachelor's or associate degree through the American Council on Education . You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill. Qualifications & Requirements A high-school diploma or equivalent is required to become an Enlisted Sailor and an Information Systems Technician. Due to the sensitive nature of this role, you must be a U.S. citizen eligible for a "Top Secret" security clearance, which requires a background investigation. Immediate family members must also be U.S. citizens. IT and ITS applicants should have good arithmetic, writing and speaking skills, and should be able to use and understand computers. You should also be able to perform detailed work, keep accurate records and work well with others as part of a team. Important physical attributes include good manual dexterity and physical strength. ITS applicants must be willing to serve aboard submarines. General qualifications may vary depending upon whether you're currently serving , whether you've served before or whether you've never served before . Part-Time Opportunities Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Systems Technicians in the Navy Reserve typically work at a location close to their homes. For annual training, you may serve anywhere in the world, including locations in the U.S., at bases overseas, or in areas where humanitarian needs are great. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors . Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that. Information Systems Technicians in the Navy Reserve serve in an Enlisted role. Before receiving the ongoing professional training that comes with the job, initial training requirements must be met. For current or former military Enlisted servicemembers, prior experience satisfies the initial Recruit Training requirement, so you will not need to go through Boot Camp again. For those without prior military experience, you will need to meet the initial Recruit Training requirement by attending Boot Camp in Great Lakes, IL. This training course will prepare you for service in the Navy Reserve and count as your first Annual Training.
    $77k-105k yearly est. 5d ago
  • (VIS USA Service Office) Field Technology Support Engineer/Manager

    Vanguard International Semiconductor Corporation

    Technical Support Engineer Job 8 miles from Sunnyvale

    About Us: Vanguard International Semiconductor (VIS) is the world's 8th largest pure-play specialty semiconductor foundry, based in Taiwan. VIS Micro, Inc. is our California-based office, and is responsible for sales and account support, and business development in North America. Our semiconductor technologies include the following: logic CMOS, mixed-signal, BCD, BiCMOS, High-Voltage SOI, UHV (ultra-high voltage), Magnetic Sensors, MEMS Sensors (Gyro, G-Sensor, Pressure, Ultrasonic), Discrete power and RF, and Display Driver ICs. We have expertise in Logic, Analog, Mixed-Signal, Display Driver, Power Discrete and Sensor technologies, in consumer, commercial, display, mobile, industrial telecommunications, automotive, medical and high-reliability applications, supporting world-wide fabless, fablite and IDM customers. Our office is conveniently located in Campbell, California, near Highway 17 and 280. To discover more, visit our VIS Careers Page Key Responsibilities : Bridge customers' support needs with internal support teams to provide timely and accurate answers, solutions Promote the company's technologies and be proactive with up-selling and cross-selling opportunities. Support and participate in Business Development related activities, as needed. Support revenue growth in North America, covering all key semiconductor applications and market trends (existing and emerging). Support NA customer technology related activities include: Technology introduction and customer request match/recommendation PDK, design manual support with customer Customer design support - from start to PG Check and compare competitor's technology and feedback to RD for an improvement Education Qualification & Essential Experiences: BS in Engineering, Physics, or related field; Advanced degrees preferable. 10+ years of technical sales, business development, or power semiconductor technology related job function. Familiarity with semiconductor processes, devices; circuit design and CAD design environments, with in-depth experience in at least one of these areas. Proficiency with standard office software, including Microsoft Word, Excel, Powerpoint. Ability and willingness to travel (mostly, but not entirely, within the US) ~25% of the time. Preferred Skills: Familiarity with Process Design Kits (PDK), technology files, device and process specifications Familiarity with Analog, Power Management, Mixed-Signal, MEMS, Automotive product design and applications. Personal Attributes: Legally authorized to work in the US. Demonstrated ability to manage multiple projects and work independently. Bilingual in English and Mandarin, with fluency in English presentations. Ability to work and perform effectively in a fast-paced environment
    $86k-130k yearly est. 14d ago
  • Technical Support Engineer

    Bluetti

    Technical Support Engineer Job 36 miles from Sunnyvale

    KEY ROLES: 1,Identify, qualify, and present residential solar and ESS solutions based on customer business and technical requirements. 2,Evaluate the conformance of products and solutions including residential solar inverters, ESS, EVSE and related components to US performance standards 3,Assure customers have all the appropriate technical and product information required for their due diligence on our product offering. 4,Coordinate and guide clients on test events, procedures, and requirements. 5,Generate, edit, and revise test reports and documentation. Maintain client confidentiality. 6,Work with sales to expand client base by supporting marketing leads and be a key contributor for customer interactions during sales cycle 7,Travel to customer sites to perform site walks to determine site conditions and challenges for estimation and installation 8,Be available as a technical consult for the troubleshooting during installation and?maintenance 9,Work with the Engineering/Applications team to understand and communicate technical requirements 10,Develop competency to become a technical lead 11,Perform other duties as assigned. QUALIFICATION REQUIREMENTS: 1,Licensed Professional Engineer (Electrical) in CA is preferred 2,Bachelor's degree in Engineering (Electrical or Mechanical preferred) 3,Over 5 years of experience in distributed energy, solar, batteries, fuel cells and micro-grids 4,Thorough understanding of Residential Solar and ESS Design, including system and component level solutions, production modeling, parts & components, and electrical tie in methods 5,Deep understanding of the NEC and relevant electrical codes, including those specific to the States where PE licenses are held 6,Ability to problem solve, think creatively, and timely resolve personnel and project related issues 7,Excellent organization, documentation, and communication skills 8,Ability to travel nationally 25% max and be the face of Bluetti for site visits and sales presentations. 9,Familiar with the installation of various brands of ESS (Tesla, Franklin, Enphase, etc.), those who have worked as a technical support engineer for equipment manufacturers are preferred. Job Type: Full-time Pay: $7,000.00 - $10,000.00 per month
    $7k-10k monthly 25d ago
  • Desktop Support Technician - SF

    Eleven Recruiting

    Technical Support Engineer Job 36 miles from Sunnyvale

    We are a specialized technology staffing agency supporting professional and financial services companies. Why do we stand out in technology staffing? We listen and act as advisors for our candidates on how they can best add value, find interesting projects, and pave a path for career advancement. We advocate for the best pay, diversity in tech, and the best job fit for every candidate we place. Our client, an investment firm, is seeking an experienced Senior Desktop Support Technician to join their team in San Francisco, California! Responsibilities: Primary area of responsibility is effective analysis, troubleshooting and accurate problem solving of technical incidents of varying degree by responding to issues received through the service management system, email, Teams, phone, and walk-up. Perform remote and on-site troubleshooting through efficient troubleshooting methodology. Test and deploy hardware and software solutions as part of new deployments, break-fix issues, and move-add-change. Provide best-in-class white-glove customer service through service management system, email, Teams, phone, and walk-up. Proactively reach out to customers about their technology needs and address issues before they occur. Follow up with customers to ensure their technology needs are being met and issues are resolved. Update and maintain technology knowledge base with customer-facing and internal troubleshooting documentation. Track and thoroughly detail technology issues through service management system. Identify issues, propose solutions, and test new technologies or process changes. Manage end-user technology projects, such as migrations, deployments and introduce new technology solutions. Qualifications: Proven experience as a Senior Desktop Engineer troubleshooting complex technical problems. Proven excellence in customer service, interpersonal and customer-facing skills. Strong listening and problem-solving skills. Provides prompt, clear, and ongoing communication with end users to define clear expectations. Experience troubleshooting conference rooms, Zoom/Teams conferencing issues, telephony systems, messaging platforms and collaboration tools. Experience troubleshooting issues with Windows 10, Active Directory, DNS, DHCP. Experience with VDI, virtual desktops, imaging workstations, deploying, and troubleshooting break/fix hardware and peripherals. Understanding of servers; experience working with/troubleshooting onsite rack, router, switch, etc. Troubleshooting mobility issues related to MDM, MFA, mobile devices, VPN, laptops, and remote connectivity. Fluency with Microsoft Office and strong troubleshooting knowledge; O365/Azure a plus. Experience working with a service management system (ServiceNow, Remedy, Jira, etc.). Ability to diagnose and resolve technical issues and eliminate repetitive issues both on-site and remotely quickly and effectively. End user-focused, excellent communication skills, and best-in-class customer support. BSc/BA in IT, Computer Science, or relevant field is preferred.
    $43k-59k yearly est. 23d ago
  • Information Technology Network Engineer

    Pasona N A, Inc. 3.8company rating

    Technical Support Engineer Job 21 miles from Sunnyvale

    Company: Semiconductor IT Engineer / Network Engineer Report to IT Director Salary Range: 75-80k/year (DOE) Responsible for the installation, configuration, and maintenance of the organization's server, backup server, operating systems, and all related systems or software Analyzes and resolves problems associated with server hardware/software and applications software Detects, diagnoses, and reports related problems on both server and desktop systems Responsible for backup or recovery procedures Assists in the development and maintenance of network communications Tests and evaluates network systems to eliminate problems and make improvements Supports organizational applications, internal servers, user desktops, etc. Assists with basic troubleshooting, backup, and archiving Helps install and improve computer software and network equipment Assists with help desk administration when necessary Other duties as assigned by supervisor REQUIREMENTS: 2 to 5 years of similar experience Familiar with standard concepts, practices, and procedures within the IT industry
    $98k-133k yearly est. 1d ago
  • Trading Application Support Engineer- Global Investment Firm - $100,000-$150,000 base salary plus bonus

    Saragossa

    Technical Support Engineer Job 13 miles from Sunnyvale

    Support bond and loan traders with their daily operations in the Private Credit space, one of the fastest growing areas within Private Equity. Here you'll work closely with the trading desk and back-office operations to provide their essential technical support. You'll also be driving the evolution and transformation of their technology, capturing requirements and then driving application design and implementation. You'll be at the center of everything, partnering directly with the key individuals leading bond and loan operations. In this position, you'll be working hands-on with SQL Server T-SQL programming - so experience here will be a positive. You'll also need to leverage knowledge of financial products, ideally within in the credit sector. You'll ensure the business has the information, technology, and systems needed not only to succeed but to maintain its leadership in this dynamic market. The starting base salary for this position will range from $100,000 to $150,000, with additional bonuses and a comprehensive benefits package offered separately. Apply now with no up-to-date resume required.
    $100k-150k yearly 22d ago
  • System Engineer

    Nova Ltd. 4.1company rating

    Technical Support Engineer Job 12 miles from Sunnyvale

    Nova Engineering Team is looking for a System Engineer to work with Design Engineers, Product Managers and Researchers to participate in the ongoing development, integration and characterization of a novel metrology solutions across several product lines. This person will be part of a highly skilled and efficient team of System Engineers with significant combined experience in instrumentation for Semiconductor production environment. This position provides an opportunity to have a large impact in a rapidly growing division. Pay Range: $130,000- $170,000 Annually (DOE) About us: Nova provides insights into process control in the world's most technologically advanced industry. We employ physics, mathematics, algorithms, software and hardware expertise to redefine the limits of what is possible in semiconductor manufacturing. We invite you to join our dreamers and winners and brilliant high- aimers who see impossible as the starting point to exciting challenges, and work together in multidisciplinary global teams to find answers. We dive deep to extract unique insights and provide our customers and partners with crucial decision-making data. Each and every one of us helps redefine what people can achieve through technology. Why Nova: Certified Best Places to Work from "Great Places to Work" in 2022, 2023 & 2024 (Rated by our employees) Top 30 in our industry category Doubled in revenue from 2020 to 2022 Customer focus: We value building strong relationships. You'll be the face of Nova, working closely with customers to understand their needs. Continuous learning: We're passionate about growth. You'll gain in-depth knowledge of cutting-edge metrology tools, participate in industry trainings, and receive ongoing mentorship from experienced engineers. Roles & Responsibilities Tool troubleshooting and root cause analysis, know the process flow and key domains. characterize complex optical (x-ray) systems for placement inside vacuum chambers. Technical definition and detailing of system high-level requirements (SW/HW) Take on assignments with high complexity, demonstrating effective and creative problem-solving skills. Total ownership of system concepts: Incorporate data acquisition and instrument control for complex diagnostic of systems. Executing experimental projects using exiting HW from conception to completion. Conduct data collection and analysis to support comprehensive system evaluations. Requirements Passion for technology and a commitment to expanding technical skills and knowledge. BS, MS or PhD in Engineering. Electrical Engineering or Physics - advantage Must have a minimum of 2 years of experience in the field Capability of handle assignments with high complexity with minimum supervision MATLAB and/or Python programming experience Prior experience with vacuum systems is a plus but not required. Good hands-on skills for HW testing and characterization is a plus Background in Optics - advantage Get to know us better Nova (NASDAQ: NVMI) is a global company and a leading provider of innovative metrology solutions for process control in semiconductor manufacturing. With a team of ~1200 people in three R&D centers and 27 field offices, we bring insights into the world's most advanced industry. We leverage multiple technology fields such as physics, optics, chemistry, and algorithms to develop hardware and software solutions that measure almost every advanced computer chip built in the world. Nova dives deep into dimensions and layers at the atomic level to extract unique insights and provide our customers with crucial decision-making data, handling critical challenges by providing unique, differentiated solutions. Our outstanding people-focused and innovative culture means every person at Nova has the power to make an impact and significantly redefine what people can achieve through technology. Join us if you are A dreamer and brilliant high aimer who sees the impossible as the starting point and loves working in a multidisciplinary global team to create innovative breakthroughs. If you need assistance due to a disability, you may contact us at ******************
    $130k-170k yearly 22d ago
  • Application Support Engineer

    Skai

    Technical Support Engineer Job 13 miles from Sunnyvale

    Ready to take your career to the next level? Skai's platform includes a suite of data-driven products for market intelligence, omnichannel media activation, testing and measurement, enabling product developers, consumer and market insights teams, brand managers and marketers to make predictions, plan strategies and benefit from connected omnichannel launches. Skai is looking for the best and brightest to join our rapidly growing team. That's where you come in! Our work environment is very fast-paced and entrepreneurial, and we always do whatever it takes to make our customers successful! The Support Engineer is an exciting position in the highest Tier of our global multi timezone Application Technical Support team. Daily tasks involve analytical work on complex tickets which requires query and (sometimes) script writing skills together with customer facing aspects to facilitate solutions for complex platform issues as well as customize and maintain the production environments. We are looking for talented and energetic people who are dedicated and eager to learn. Duties and Responsibilities: Gain expertise in Skai's products and systems to troubleshoot and debug functional issues Work with clients, account managers, and technical staff to resolve application problems Develop workarounds and recommend custom solutions for client needs Take ownership of technical issues, and work with our Development group to resolve more advanced issues and bugs Develop automation tools and processes for the support group Document troubleshooting and problem resolution steps Requirements: Knowledge and proven experience in writing SQL queries. Strong delivery orientation (experience in working in B2B environment - a plus). Strong technical and analytical skills Experience in technical customer-support role Excellent verbal+written English communication skills Comfortable resolving high visibility customer issues without the need for team lead intervention Preferred Experience: A bachelor's degree in Computer Science Knowledge of a scripting language. Previous experience / knowledge in the areas of online advertising. Fluent in additional languages a plus The annual salary range for this position is $80,000-110,000. The actual salary will vary depending on the applicants experience, skills and abilities as well as internal equity and market data. This position is also eligible for additional quarterly bonus compensation through one of Skai's highly attractive incentive plans, full details will be provided during the recruitment process. Equal Opportunity Employer Skai, Inc. is an Equal Opportunity Employer. At Skai, we believe ensuring a diverse, equitable, and inclusive workplace is not just an ideal to strive for; it is right, necessary, and our responsibility as humans. Our full DE&I commitment and global framework can be viewed on our company website and are aligned to our core values. We strongly encourage and seek applications from women, people of color, and bilingual and bicultural individuals, as well as members of the lesbian, gay, bisexual, and transgender communities. Applicants shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, disability, political affiliation, sexual orientation, gender identity, color, marital status, medical condition including acquired immune deficiency syndrome (AIDS) and AIDS-related conditions, or any other protected status. Also pursuant to the San Francisco Fair Chance Ordinance, we encourage and will consider for employment qualified applicants with arrest and conviction records. Applicants with Disabilities Reasonable accommodation will be made so that qualified disabled applicants may participate in the application process. Please advise in writing of special needs at the time of application. Skai is an E-Verify employer.
    $80k-110k yearly 18d ago
  • Solutions Engineer

    Firebolt 3.8company rating

    Technical Support Engineer Job 13 miles from Sunnyvale

    Firebolt is the Cloud Data Warehouse designed to handle the speed, scale, and flexibility of AI applications. By delivering ultra-low latency, high concurrency, multi-dimensional elasticity, and flexibility, Firebolt empowers organizations to build data-intensive AI applications that perform at scale. With over $270m in funding to date, a strong engineering team and highly experienced leadership, Firebolt is well positioned to revolutionize the AI data infrastructure space and help businesses unlock the full potential of their data. About the team The Firebolt Field Engineering team is the technical force behind our GTM organization, ensuring business growth and customer success. By bridging the gap between the technical details of our Cloud Data Warehouse technology and our customers' business goals, this team of technical experts plays a vital role in our company's success. About the role Our Field Engineers at Firebolt blend technical expertise and strong communication to lead the technical evaluation process for customers and prospects. They engage with both technical and business stakeholders to convey Firebolt's value, identify use cases, guide on product best practices, and lead proof of concept initiatives. They also play a crucial role in understanding and articulating our AI strategy. This role requires an experienced data professional with extensive customer-facing experience to ensure customers and prospects can quickly and easily leverage Firebolt's potential. About the day to day Collaborate closely with your sales partners to achieve technical win Conduct in-depth technical presentations and product demonstrations of Firebolt's state-of-the-art Cloud Data Warehouse capabilities to both technical and business stakeholders Conduct technical discovery to determine product suitability and proactively identify any potential obstacles Lead end-to-end POCs (from requirements gathering to implementation) with potential customers, advising them on product best practices and optimal implementation strategies Become a Firebolt expert while continuously staying informed about industry trends in data warehousing, data analytics, AI, and the broader ecosystem. Contribute to Firebolt's technical strategy and product roadmap based on customer feedback and market insights Requirements Bachelors or Masters in computer science or affiliated engineering fields from a premier institute 4+ years of experience in a technical customer-facing role, preferability presales for a technology company (e.g. sales engineer, solutions engineer, solutions architect, etc) 2+ years of hands-on experience with database/data warehouse implementations in cloud environments Great communication skills and the ability to transfer knowledge effectively to prospects/customers Ability to work with business and technical audiences and lead business requirement meetings, technical white boarding exercises, and SQL coding/debugging sessions Deep understanding of data and analytics space Deep understanding of data warehousing concepts Fluent in SQL Experience with analytic use cases, ETL workflows, and BI tools Working understanding of the AI ecosystem and experience leveraging AI tools in a professional setting Working understanding of the AWS ecosystem At Firebolt, we are dedicated to fostering an environment of transparency and fairness in all aspects of our operations, including compensation practices. As part of this commitment, we provide clear visibility into the pay range for each role within our organization. The pay range listed below reflects the base salary for non-commissionable roles or on-target earnings for commissionable roles. As part of our compensation philosophy, the total compensation is tailored to each candidate and influenced by factors such as job-related skills, level of experience, relevant certifications, and geographical location, to name a few. Local Pay Range - 230,000 - 260,000 per year USD Local Benefits Paid Time Off Medical, Dental and Vision Insurance FSA Plan 401k Plan Eligibility to enroll in additional optional insurances Bereavement, Parental, Disability and Medical Leave Internet Reimbursement All other benefits required by applicable law Benefits are subject to eligibility requirements and are updated on an annual basis.
    $111k-174k yearly est. 10d ago
  • PHY Post-Silicon Engineer/ Firmware System Engineer

    Lancesoft, Inc. 4.5company rating

    Technical Support Engineer Job 4 miles from Sunnyvale

    Need an experienced hands-on PHY Post-Silicon Engineer/ Firmware System Engineer who can assist in silicon bring-up and productization. Strong PHY experience with SerDes/DDR background preferred. Require exceptional firmware skills with proven ability to implement and validate PHY calibration, adaptation, and training algorithms. Work involves good amount of scripting, data collection and analysis. Candidate should be able to run system simulations and correlate with silicon results. Strong coding skills in C and Python required, Matlab and System Verilog preferred. Familiarity with signal integrity (SI) and power integrity (PI) would be beneficial. Essential to have strong debugging skills. Key Responsibilities • Assist in silicon bring-up and productization. • Implement and validate PHY calibration, adaptation, and training algorithms. • Perform testing, data collection, and analysis. • Run system simulations and correlate with silicon results. • Engage in firmware coding and updates. • Debug post-silicon issues. Essential Skills: • Strong PHY experience with SerDes/DDR background. • Exceptional firmware skills, including version management and working with Git. • Strong coding skills in C and Python. • Post-silicon debug and firmware updates. Preferred Skills: • Experience with Matlab and System Verilog. • Familiarity with signal integrity (SI) and power integrity (PI). Education Requirements: Bachelor's degree (BS).
    $90k-117k yearly est. 25d ago
  • IT Network Specialist, Principal

    PG&E Corporation 4.8company rating

    Technical Support Engineer Job 36 miles from Sunnyvale

    Requisition ID # 163437 Job Category: Information Technology Job Level: Manager/Principal Business Unit: Electric Operations Work Type: Onsite The Coworkers of Electric Operations ensure the delivery of safe and reliable electric service to our customers. Electric Operations is responsible for every aspect of PG&E's electric distribution and transmission operations, including planning, engineering, maintenance and construction, asset management, business planning, restoration and emergency response. Position Summary This role provides technical support of an IT infrastructure or operations product line, enterprise platform and/or technology service. Functions as a Subject Matter Expert (SME) across one or more disciplines, such as Transmission, Voice, Wireless Data Networks, or Teleprotection. Operational support duties include monitoring, analysis, diagnosis and resolution of problems involving hardware, OS, peripherals, infrastructure and telecommunications applications. Provides consulting and advisory tasks to engineering, planning and clients. Also, responsible for testing new technologies in a lab environment. Participates in design reviews on new deployments. Partners with product specialists and technical architects to make recommendations for new or retired technology products and systems. PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity. Although we estimate the successful candidate hired into this role will be placed towards the middle or entry point of the range, the decision will be made on a case-by-case basis related to these factors. A reasonable salary range is: Minimum $144,000 Midpoint $194,000 Maximum $244,000 Job Responsibilities Supports and mentors other specialists on complex operations, management, and maintenance support of network and telecommunication systems, linked systems and peripherals to enhance network operations. Leads and supports improvements in automation of system infrastructure and development of tools and solutions. Supports the most complex and high-profile technical support and administration of critical infrastructure network components (e.g., routers, switches, load balancers, etc.). Serves as a technical leader, recommending best practices solutions design, implementation, and creation of technical standards. Acts as a team lead on cross-functional projects; provides guidance to peers on other projects. Works with other stakeholders to identify, plan, prioritize and implement complex project deliverables. Assures and may oversee compliance with industry and company standards, including NERC-CIP, collaborating with appropriate team members to develop action plans and restore infrastructure to full compliance and standards. Searches for opportunities to improve processes, reduce costs, increase efficiencies, etc. Serves as a technical leader who mentors and develops employees and internal training programs on the targeted systems. Qualifications Minimum: • Bachelor's Degree in Computer Science, Engineering, Business or related discipline, or equivalent experience or technical training • Ten (10) years of computer networking experience • Certification applicable to the system being supported Desired: • Ability to travel up to 50 percent of working time • Willingness to work in extreme conditions • Willingness to work in remote locations • Ability to work flexible schedule • Associates Degree in Engineering or job-related discipline or equivalent experience • Cluster-Bachelor's Degree in Engineering, Construction Management or job-related discipline or equivalent experience • Utility industry experience, electric • Experience as Journeyman or higher in Lineman line of progression • Ability to work on-call rotation
    $144k-244k yearly 1d ago
  • Information Technology Professional (IT Support)

    Us Navy (Wavemaker) (USD 3.8company rating

    Technical Support Engineer Job 36 miles from Sunnyvale

    At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly, and errors are fixed without any interruption to the mission. Want to start your journey with the Navy? Apply Now Enlisted None What to Expect Information Systems Technician More Information Responsibilities Information Systems Technicians manage communication operations and networks aboard Navy vessels, and play a vital role in everything from electronic mail systems to special intelligence and information warfare systems. There are two types of Information Systems Technicians depending on whether you choose to serve on ships or submarines. Responsibilities may include: INFORMATION SYSTEMS TECHNICIAN (IT) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Ensuring the proper security and handling of communications materials, systems and equipment Performing diagnostics and data recovery operations and maintaining logs INFORMATION SYSTEMS TECHNICIAN SUBMARINES (ITS) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Performing diagnostics and data recovery operations, and maintain logs Operating and maintaining electronic equipment used for detection and tracking, communication security and cryptography and Electronic Warfare Systems Operating and maintaining testing and auxiliary equipment Ensuring the proper security and handling of communications materials, systems and equipment Work Environment As an IT, you are primarily stationed aboard ships at sea, while you'll serve aboard submarines as an ITS. You will also receive shore assignments. Your typical work environment will be a clean, climate-controlled indoor space used to house electronic equipment or computers. Training & Advancement Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), both ITS and ITs report for specialized training, including: Class "A" Technical School (24 weeks) in Pensacola, FL (for ITs) or Groton, CT (for ITSs) for training on Microsoft, Cisco and Oracle computer software and hardware fundamentals, automatic data processing, security, and system theory and operation. After "A" School, Information Systems Technician Submarines (ITS) will also attend submarine training: Basic Enlisted Submarine School (8 weeks) in Groton, CT, for training in basic submarine systems. Note that this training is only for Information Systems Technician Submarines (ITS). After completing training, ITs and ITSs will receive their first assignments. ITs may be assigned to a ship, communication station or shore station, while ITSs may be assigned to a submarine, communication station or shore station. Promotion opportunities are regularly available but competitive and based on performance. Advanced Training Advanced training as an Information Systems Technician may be available during later stages of your career. For those with further leadership aspirations and a college degree, Officer roles may be available, providing opportunities to lead and train others. Post-Service Opportunities Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as IT and network support, computer programming, web development, and information security. Education Opportunities Beyond offering access to professional credentials and certifications, Navy technical and operational training as an Information Systems Technician can translate to credit hours toward a bachelor's or associate degree through the American Council on Education . You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill. Qualifications & Requirements A high-school diploma or equivalent is required to become an Enlisted Sailor and an Information Systems Technician. Due to the sensitive nature of this role, you must be a U.S. citizen eligible for a "Top Secret" security clearance, which requires a background investigation. Immediate family members must also be U.S. citizens. IT and ITS applicants should have good arithmetic, writing and speaking skills, and should be able to use and understand computers. You should also be able to perform detailed work, keep accurate records and work well with others as part of a team. Important physical attributes include good manual dexterity and physical strength. ITS applicants must be willing to serve aboard submarines. General qualifications may vary depending upon whether you're currently serving , whether you've served before or whether you've never served before . Part-Time Opportunities Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Systems Technicians in the Navy Reserve typically work at a location close to their homes. For annual training, you may serve anywhere in the world, including locations in the U.S., at bases overseas, or in areas where humanitarian needs are great. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors . Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that. Information Systems Technicians in the Navy Reserve serve in an Enlisted role. Before receiving the ongoing professional training that comes with the job, initial training requirements must be met. For current or former military Enlisted servicemembers, prior experience satisfies the initial Recruit Training requirement, so you will not need to go through Boot Camp again. For those without prior military experience, you will need to meet the initial Recruit Training requirement by attending Boot Camp in Great Lakes, IL. This training course will prepare you for service in the Navy Reserve and count as your first Annual Training.
    $77k-105k yearly est. 5d ago
  • Trading Application Support Engineer- Global Investment Firm - $100,000-$150,000 base salary plus bonus

    Saragossa

    Technical Support Engineer Job 36 miles from Sunnyvale

    Support bond and loan traders with their daily operations in the Private Credit space, one of the fastest growing areas within Private Equity. Here you'll work closely with the trading desk and back-office operations to provide their essential technical support. You'll also be driving the evolution and transformation of their technology, capturing requirements and then driving application design and implementation. You'll be at the center of everything, partnering directly with the key individuals leading bond and loan operations. In this position, you'll be working hands-on with SQL Server T-SQL programming - so experience here will be a positive. You'll also need to leverage knowledge of financial products, ideally within in the credit sector. You'll ensure the business has the information, technology, and systems needed not only to succeed but to maintain its leadership in this dynamic market. The starting base salary for this position will range from $100,000 to $150,000, with additional bonuses and a comprehensive benefits package offered separately. Apply now with no up-to-date resume required.
    $100k-150k yearly 22d ago
  • System Engineer

    Nova Ltd. 4.1company rating

    Technical Support Engineer Job 12 miles from Sunnyvale

    Nova Engineering Team is looking for a System Engineer to work with Design Engineers, Product Managers and Researchers to participate in the ongoing development, integration and characterization of a novel metrology solutions across several product lines. This person will be part of a highly skilled and efficient team of System Engineers with significant combined experience in instrumentation for Semiconductor production environment. This position provides an opportunity to have a large impact in a rapidly growing division. Pay Range: $130,000- $170,000 Annually (DOE) Why Nova: Certified Best Places to Work from "Great Places to Work" in 2022, 2023 & 2024 (Rated by our employees) Top 30 in our industry category Doubled in revenue from 2020 to 2022 Customer focus: We value building strong relationships. You'll be the face of Nova, working closely with customers to understand their needs. Continuous learning: We're passionate about growth. You'll gain in-depth knowledge of cutting-edge metrology tools, participate in industry trainings, and receive ongoing mentorship from experienced engineers. Role Responsibilities: System Engineer play a key role throughout the entire Product Life Cycle from the inception and validation of new ideas to final product release and field testing Our ideal candidate would be a highly motivated individual with broad experience in applied high vacuum systems for electron beam and x-rays related technologies. The ideal candidate will maintain, operate, and run experiments on the current and next generation XPS/XRF tools with minimum supervision. The candidate must have high proficiency in hands-on work (in a cleanroom environment) and demonstrate the ability to use complex vacuum systems with high-end metrology equipment such as stages, gauges, cameras, lasers, detectors, spectrometers, electron beam analysis equipment, etc. Integrate and test solutions for existing and next generation products, validate the concepts of the proposed solutions and initiate the development and implementation of these solutions Participates in the Design and Testing phase of the component (sub-system), ensures that the design complies with the requirements Own the integration of the new component or sub-system into the product and characterizes its behavior at full product performance level Develop procedures for and trains Manufacturing, Service and Applications in all aspects of the new component or sub-system as it relates to the complete system - assembly What will make you succeed in the role? Problem solving skills for resolution of system level challenges at every phase of the Product Lifecycle Willingness to participate in field activities for new product release or challenging customer issues Customer management skills that build relationships with internal and external customers Requirements BS, or MS in Physics 5+ years of experience in semiconductor or other large capital equipment markets Technical knowledge in systems utilizing electron-optics, electron columns, XPS, or SIMS Ability to develop, run and maintain experimental systems, prototype, and beta systems Design and incorporate metrology equipment (cameras, detectors, etc..) and vacuum hardware Resolve technical problems in development, and maintenance of research Hardware/Equipment Must be able to balance independent work, accountability and ownership of complex problems with teamwork, collaboration and sense of joint purpose. Drive for high quality work product with focus on the Customer's problem at hand and understanding of timeline, budget and other practical constraints Educated and experienced in general scientific thinking and approach to problem solving. He / She has consistent, logical and analytical approach to solving problems with good reasoning skills. Listens as if she / he were wrong and argues as if she / he were right Can design and execute high-precision measurements and process the data accordingly Extra Spice: System integration and characterization skills combining critical thinking and scientific intuition Conceptual understanding of particle detection and signal amplification (100 kHz range) Working knowledge of high voltage components in the 5kV range. Familiar with basic high-voltage best practices. Good organizational, interpersonal, and time management skills Hands on experience working with hardware components, basic electronics modules and diagnostics instrumentation. Working knowledge of clean vacuum systems (1e-7 torr) and vacuum-related design is a plus.
    $130k-170k yearly 18d ago
  • Application Support Engineer

    Skai

    Technical Support Engineer Job 36 miles from Sunnyvale

    Ready to take your career to the next level? Skai's platform includes a suite of data-driven products for market intelligence, omnichannel media activation, testing and measurement, enabling product developers, consumer and market insights teams, brand managers and marketers to make predictions, plan strategies and benefit from connected omnichannel launches. Skai is looking for the best and brightest to join our rapidly growing team. That's where you come in! Our work environment is very fast-paced and entrepreneurial, and we always do whatever it takes to make our customers successful! The Support Engineer is an exciting position in the highest Tier of our global multi timezone Application Technical Support team. Daily tasks involve analytical work on complex tickets which requires query and (sometimes) script writing skills together with customer facing aspects to facilitate solutions for complex platform issues as well as customize and maintain the production environments. We are looking for talented and energetic people who are dedicated and eager to learn. Duties and Responsibilities: Gain expertise in Skai's products and systems to troubleshoot and debug functional issues Work with clients, account managers, and technical staff to resolve application problems Develop workarounds and recommend custom solutions for client needs Take ownership of technical issues, and work with our Development group to resolve more advanced issues and bugs Develop automation tools and processes for the support group Document troubleshooting and problem resolution steps Requirements: Knowledge and proven experience in writing SQL queries. Strong delivery orientation (experience in working in B2B environment - a plus). Strong technical and analytical skills Experience in technical customer-support role Excellent verbal+written English communication skills Comfortable resolving high visibility customer issues without the need for team lead intervention Preferred Experience: A bachelor's degree in Computer Science Knowledge of a scripting language. Previous experience / knowledge in the areas of online advertising. Fluent in additional languages a plus The annual salary range for this position is $80,000-110,000. The actual salary will vary depending on the applicants experience, skills and abilities as well as internal equity and market data. This position is also eligible for additional quarterly bonus compensation through one of Skai's highly attractive incentive plans, full details will be provided during the recruitment process. Equal Opportunity Employer Skai, Inc. is an Equal Opportunity Employer. At Skai, we believe ensuring a diverse, equitable, and inclusive workplace is not just an ideal to strive for; it is right, necessary, and our responsibility as humans. Our full DE&I commitment and global framework can be viewed on our company website and are aligned to our core values. We strongly encourage and seek applications from women, people of color, and bilingual and bicultural individuals, as well as members of the lesbian, gay, bisexual, and transgender communities. Applicants shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, disability, political affiliation, sexual orientation, gender identity, color, marital status, medical condition including acquired immune deficiency syndrome (AIDS) and AIDS-related conditions, or any other protected status. Also pursuant to the San Francisco Fair Chance Ordinance, we encourage and will consider for employment qualified applicants with arrest and conviction records. Applicants with Disabilities Reasonable accommodation will be made so that qualified disabled applicants may participate in the application process. Please advise in writing of special needs at the time of application. Skai is an E-Verify employer.
    $80k-110k yearly 18d ago
  • Solutions Engineer

    Firebolt 3.8company rating

    Technical Support Engineer Job 36 miles from Sunnyvale

    Firebolt is the Cloud Data Warehouse designed to handle the speed, scale, and flexibility of AI applications. By delivering ultra-low latency, high concurrency, multi-dimensional elasticity, and flexibility, Firebolt empowers organizations to build data-intensive AI applications that perform at scale. With over $270m in funding to date, a strong engineering team and highly experienced leadership, Firebolt is well positioned to revolutionize the AI data infrastructure space and help businesses unlock the full potential of their data. About the team The Firebolt Field Engineering team is the technical force behind our GTM organization, ensuring business growth and customer success. By bridging the gap between the technical details of our Cloud Data Warehouse technology and our customers' business goals, this team of technical experts plays a vital role in our company's success. About the role Our Field Engineers at Firebolt blend technical expertise and strong communication to lead the technical evaluation process for customers and prospects. They engage with both technical and business stakeholders to convey Firebolt's value, identify use cases, guide on product best practices, and lead proof of concept initiatives. They also play a crucial role in understanding and articulating our AI strategy. This role requires an experienced data professional with extensive customer-facing experience to ensure customers and prospects can quickly and easily leverage Firebolt's potential. About the day to day Collaborate closely with your sales partners to achieve technical win Conduct in-depth technical presentations and product demonstrations of Firebolt's state-of-the-art Cloud Data Warehouse capabilities to both technical and business stakeholders Conduct technical discovery to determine product suitability and proactively identify any potential obstacles Lead end-to-end POCs (from requirements gathering to implementation) with potential customers, advising them on product best practices and optimal implementation strategies Become a Firebolt expert while continuously staying informed about industry trends in data warehousing, data analytics, AI, and the broader ecosystem. Contribute to Firebolt's technical strategy and product roadmap based on customer feedback and market insights Requirements Bachelors or Masters in computer science or affiliated engineering fields from a premier institute 4+ years of experience in a technical customer-facing role, preferability presales for a technology company (e.g. sales engineer, solutions engineer, solutions architect, etc) 2+ years of hands-on experience with database/data warehouse implementations in cloud environments Great communication skills and the ability to transfer knowledge effectively to prospects/customers Ability to work with business and technical audiences and lead business requirement meetings, technical white boarding exercises, and SQL coding/debugging sessions Deep understanding of data and analytics space Deep understanding of data warehousing concepts Fluent in SQL Experience with analytic use cases, ETL workflows, and BI tools Working understanding of the AI ecosystem and experience leveraging AI tools in a professional setting Working understanding of the AWS ecosystem At Firebolt, we are dedicated to fostering an environment of transparency and fairness in all aspects of our operations, including compensation practices. As part of this commitment, we provide clear visibility into the pay range for each role within our organization. The pay range listed below reflects the base salary for non-commissionable roles or on-target earnings for commissionable roles. As part of our compensation philosophy, the total compensation is tailored to each candidate and influenced by factors such as job-related skills, level of experience, relevant certifications, and geographical location, to name a few. Local Pay Range - 230,000 - 260,000 per year USD Local Benefits Paid Time Off Medical, Dental and Vision Insurance FSA Plan 401k Plan Eligibility to enroll in additional optional insurances Bereavement, Parental, Disability and Medical Leave Internet Reimbursement All other benefits required by applicable law Benefits are subject to eligibility requirements and are updated on an annual basis.
    $112k-175k yearly est. 10d ago

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How much does a Technical Support Engineer earn in Sunnyvale, CA?

The average technical support engineer in Sunnyvale, CA earns between $72,000 and $156,000 annually. This compares to the national average technical support engineer range of $61,000 to $119,000.

Average Technical Support Engineer Salary In Sunnyvale, CA

$106,000

What are the biggest employers of Technical Support Engineers in Sunnyvale, CA?

The biggest employers of Technical Support Engineers in Sunnyvale, CA are:
  1. Broadcom
  2. Amazon
  3. Oracle
  4. Talkdesk
  5. Glean
  6. Gleanwork
  7. IND-2310-Juniper Networks India Private
  8. TripActions
  9. Candidate.Guru Inc
  10. Envirocon
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