Technical support engineer jobs in Toledo, OH - 599 jobs

Job Title: BMS Systems Engineer Client: LTTS Duration: Long Term Key Responsibilities: Lead requirements gathering, analysis, and documentation for Battery Management Systems (BMS). Apply systems engineering principles throughout the product development lifecycle. Support the design, integration, and validation of battery management systems. Collaborate with hardware and software engineering teams to ensure system-level performance, reliability, and compliance. Participate in system architecture development, interface definition, and issue resolution. Support testing, verification, and validation activities to ensure requirements are met. Communicate effectively with stakeholders to track progress and resolve technical challenges. Required Skills & Qualifications: Experience working with Battery Management Systems (BMS). Strong knowledge of systems engineering concepts and methodologies. Hands-on experience with requirements management and system documentation. Experience in the automotive domain (preferred). Strong problem-solving, analytical, and communication skills. Ability to work collaboratively in a cross-functional team environment.

Follow and deliver Feature Assurance Engineering (FAE) deliverables Vehicle architecture experience in one of these areas: Battery Management & Charging Climate Control / HVAC Instrument Cluster / Infotainment System Powertrain and Driveline Connected Vehicle Digital Keys Enclosure Seat Controls and Passive Restraints Level of Changes alignment and Signoff with Feature System Engineer (FSE) counterpart. Lead milestone feature signoff process in partnership with counterpart FSE. Develop feature validation plan including functional, performance, Functional Safety V&V, Cybersecurity and regulatory requirements as applicable. Including the selection of test cases, testing environment (i.e. Breadboard, HiL, vehicle), confirming testing facility/resources (i.e. tester, HiL, vehicle, etc.) and timing in alignment with program milestones expectation (i.e. 1st full pass prior to PEC, etc.) Determine Software and Hardware pedigree required to complete validation. Provide tester teams with test cases, software and hardware pedigrees and any additional information needed to complete validation. Coordinate Feature Validation Plan execution and support Lead triaging and issues resolution during the entire feature development cycle. Assess test results to ensure compliance with test/requirements passing criteria. Identify, assess (P-rating and Criticality Prioritization Number), document (i.e. JIRA defect ticket) and develop/lead resolution plan for test results defects in alignment with New Model Launch timing guidelines. Lead the feature validation report creation, ensuring that it meets the highest standard of signoff criteria. Review test results and report with corresponding FAE supervisor to complete signoffs. Review and complete feature VSCS (Vehicle Specific Configuration Specification) signoffs as applicable by milestone. Develop and lead DRP (Deliverable Recovery Plan) approval as needed (i.e. P0/P1 defects at FEC milestone) for non-conformance signoffs. Lead Voice of the Customer / AIM feature issues resolution in alignment with New Model Launch timing guidelines. Create, access and maintain JIRA tickets throughout the entire feature lifecycle (development and production) assigned to Feature Assurance Engineering. Identify opportunities to enhance the robustness of feature signoff validation testing and process. Assist FSEs to develop, maintain, and improve test cases. Lead the triaging and resolution of feature quality issues in the field. Develop negative test cases and Feature Assurance Test Procedures including stress testing to address multi-interface conflicts, edge case, and unexpected I/O conditions. Maintain a real-time, comprehensive open issue list within Jira, ensuring accurate categorization, detailed descriptions, and clear assignment. Regularly review, track, and provide detailed progress reports on all open issues to relevant stakeholders (e.g., weekly status meetings, bi-weekly program reviews). All test results and supporting engineering artifacts (e.g., CAN logs, Bus Queries, diagnostic traces, video recordings) must be consistently uploaded and linked within Jira for full traceability and analysis Proactively communicating task progress and status to designated leaders through specified channels (e.g., JIRA), creating and maintaining Jira Dashboards as applicable, clearly, concisely, and effectively communicating complex technical systems, identified issues, and proposed resolutions to diverse audiences, including engineering teams, program management, and leadership. This includes preparing and delivering technical presentations, written reports, and contributing to decision-making processes. Requires BS in Engineering

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Duration: 4 Months • Provide exemplary client support and technical issue resolution via phone and email. • Provide exemplary client support and technical issue resolution via email as needed • Maintain strong knowledge on supported products • Meet performance objectives in call quality, customer satisfaction surveys, and call handling • Provide timely follow up on outstanding client issues • Effectively communicate and interact with staff assigned to assist in resolving client issues • Facilitate general web-based sessions to aid new customers in implementing CS software • Assist with Customer Service queues and Service Reception as needed • Strong call handling soft skills • Strong software and hardware troubleshooting skills • Ability to self manage and work as a contributing member of a team • Ability to stay motivated in a fast paced, high pressure environment • Strong research and problem solving skills • Ability to quickly learn and master technical or complex information Additional Job Requirements • 1 Year of customer service experience required • Associates or bachelor's degree a plus • Ability to work overtime with a varied schedule including evenings and weekends in our Ann Arbor, MI office is a must. Additional Information To schedule an interview, please contact; Rakhi Sharma ************

The Levy Group of Companies is seeking a CSD Field Technician for our Corporate Headquarters location in Dearborn, MI. The CSD Field Technician is a critical member of our IT team, responsible for provisioning, installing, managing, and troubleshooting a wide range of hardware and software systems across the enterprise. This role requires strong technical expertise, a customer-first mindset, and a forward-thinking approach to technology. As an AI-driven organization, we expect the CSD Field Technician to actively leverage AI tools such as Microsoft Copilot and other intelligent platforms to streamline workflows, enhance troubleshooting, and improve overall efficiency. The ideal candidate embraces automation, continuous learning, and innovation to deliver exceptional IT support in a rapidly evolving environment. Frequent travel and hands-on work in diverse settings are essential components of this position. Benefits Competitive benefits package including Medical, Dental, Prescription, 401(K) with 3% Employer Contribution, Long- and Short-term Disability Tuition Reimbursement for qualified skilled trade programs Student Loan Repayment Program Employee Referral Program ResponsibilitiesThe CSD Field Technician: Provision, install, manage, and troubleshoot a variety of hardware devices, including Windows devices, iOS & Mac OS devices, IoT hardware (POS kiosks, Serial-Ethernet devices, IP cameras & phones), laser and thermal printers, and network equipment (switches, firewalls, point-to-point antennas). Troubleshoot various applications: O365 suite, point of sale ticketing systems, Autodesk software, PLC software, Mitel phone systems. Interface with internal customers every day - keeping a customer-first mindset. Manage help desk ticketing queues. Utilize AI tools such as Copilot daily, contributing to an AI-focused operation. SkillsThe ideal candidate will have: 2+ years of experience in IT support or field service roles Strong knowledge of Windows, mac OS, iOS, and networking fundamentals Familiarity with I0T devices, POS systems, and enterprise applications. Excellent communication and customer service skills. Experience with Microsoft Intune, Azure AD, and endpoint management preferred. Proficiency in PowerShell and automation scripting preferred. Certifications: Comp TIA A+, Microsoft Certified: Modern Desktop Administrator, ITIL Foundation preferred. Physical Requirements: Ability to lift up to 75 lbs and work on ladders. Tolerate noise and temperature variations Comfortable working in varied environments including construction sites. Sit, stand and walk for extended periods of time. Valid driver's License with good driving record Willingness to travel frequently across the Midwest. To ApplyPlease submit a resume. Military Members are welcome and Veterans are encouraged to apply! Who is Edw. C. Levy Group of Companies? We are a unique, 100-year-old family-owned company that transforms our recycled products into construction materials, lightweight aggregates, asphalt, cement, concrete, agricultural products, and more. We provide steel mill services, flame cutting and treatment, road building, logistics, laboratory testing, and a variety of other solutions for our customers. The Levy Group of Companies is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. The Levy Group of Companies makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Job Description Starting wage up to: $18/hr. with experience Food Lovers Unite! Busch's is HIRING and we want you! Love food, fun, and fabulous people? Join our family-owned Michigan team and cook up a career full of flavor! What's in store? Flexible schedules Employee discounts 401K with company match Tuition reimbursement Daily Pay available Ready to spice up your job and grow with us? Apply now and let's create the perfect pear together! Specific Accountabilities: · Responsible for the production of prepared foods items, including executing menus, hot food programs and producing sauces. · Ensure that all food and products are consistently prepared and served according to the Busch's recipes, portioning, cooking and serving standards. · Execute programs and procedures designed to promote deli hot case and hot food bar sales. · Assist in reducing store shrink by using fresh/distressed perishable items in preparation. · Rotate and cull product to ensure freshness and reduce shrink. · Prep for and prepare HMR items and reutilization recipes. Evaluate and fix merchandising of HMR platters throughout shift. · Identify and produce food production needs as directed by Deli/Bakery Manager. · Assist with hot food preparation for catering orders. · Clean and sanitize department including equipment, work/service areas, containers and utensils. · Follow and record Busch's utilization standards. · Maintain time and temperature food safety standards. · Assist with store food demonstrations as needed. · Represent our brand at outside company food events. · Stay current on food trends and new items relevant to department and building sales. · Contribute to organizational effectiveness by offering information and suggestions. · Execute with operational integrity by anticipating problems, taking preventative measures, and adapting to changes that improve our operations or guest experience. · Consistently follow Busch's policies and procedures. · Share our passion for our products by being familiar with our products and services and actively seeking and sharing that information. Requirements: · Minimum 3 years cooking experience. · Food safety certification or willingness to be certified. · This role typically works between the hours of 6:00 am - 7:00 pm any day Monday through Sunday. Other hours may be required as business dictates. · Proficient merchandising skills to ensure fresh and appealing displays in ‘ready to eat' areas. · Proficient culinary skills to follow recipes, sauté, work with knives, create appealing product and determine product quality. · Proficient organization and planning skills, especially to manage multiple deadlines and projects. · Proficient cleaning abilities to meet sanitation and visual standards. · Proficient communication skills, including written, verbal and listening skills. · Proficient computer skills in excel, word and email. Able to learn and use a variety of proprietary applications and technology.

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************* The Technical Support is responsible for providing deskside and remote 2nd level technical support and analysis on various aspects of end user systems support. These systems and responsibilities include, but are not limited to Support of Technology Hardware(Desktops, Laptops, etc.), Virtual Desktops (VM/VDI), Software, Mobile Device and Video Conferencing. Responsibilities: Imaging, setup and deployment of desktop and laptop computers Installation and setup of PC Peripherals Support for Video Conference and Audio-Visual Support for meetings and internal events Movement and tracking of PC related hardware PC Software Installation, including Microsoft applications, Shrink-wrapped applications, development tools, and internal applications Provide second tier technical support for multiple products to internal associates via Remedy tickets Support, troubleshooting, repair or replacement of PC Hardware and related peripherals Support, troubleshooting, and remediation of software related issues Tracking computer related equipment from an Asset Management perspective Utilize the Asset Management Software and supporting hardware to ensure accuracy and completeness of computer related equipment inventory Support and deployment of standard corporate mobile devices by way of a Mobile Device Management Solution Provide quality customer service when interacting with all associates Develop and improve strong customer service, communication and technical skills Required Skills: Minimum 3 years of computer hardware and software support experience in a large enterprise environment. Thorough understanding of Windows and MAC Operating Systems. Understanding of Active Directory, Group Policy, iOS and Android devices, VOIP, Networking, VMware and virtual infrastructure preferred. Strong computer skills necessary in Microsoft Office Suite (2010/2016/365). Must be able to take a service call, listen to the problem, understand the issue and either solve the problem or direct it to the proper specialists within the team. Strong written and verbal communication skills. Excellent people skills with ability to handle difficult situations. Excellent time management and organizational skills. Ability to multitask and prioritize. Familiarity with Request and Incident ticketing systems (Remedy, JIRA). Strong Troubleshooting capabilities evidenced by organized, analytical thinking. Ability to work with minimal supervision. If you are qualified, available, interested, planning to make a change, or know of a friend who might have the required qualifications and interest, please send an email at ankits at mindlance dot com with an updated copy of your resume or call ASAP at ************ Additional Information Ankit Soni ************

Job DescriptionDescriptionThe Mannik & Smith Group, Inc. (MSG) is a people focused, award-winning, full-service consulting firm that offers a wide array of services including civil and geotechnical engineering, environmental consulting, planning, landscape architecture, agriculture, surveying and construction support. Our talented staff of more than 450+ professionals deliver integrated planning, design, engineering and construction solutions. Due to MSG's continued growth, a new opening is available for an IT Systems Administrator to assist with our company. As an IT System Administrator, you will be responsible for the installation, configuration, maintenance, and troubleshooting of the organization's IT infrastructure. This includes hardware, software, networks, and other related systems. You will ensure the smooth operation of all IT systems, providing technical support to users and collaborating with other IT professionals to implement and optimize IT solutions. Key Responsibilities Install, configure, and maintain hardware and software components of the IT infrastructure, including servers, desktops, laptops, printers, routers, switches, and other peripherals. Monitor system performance and troubleshoot issues to ensure high levels of availability and reliability. Perform regular system backups and implement disaster recovery plans to minimize downtime in case of system failures. Manage user accounts, permissions, and access rights in accordance with security policies and procedures. Provide technical support and training to engineering staff, assisting them with software installations, configurations, and usage. Collaborate with other IT team members and departments to design and implement IT projects and initiatives. Skills, Knowledge and Expertise Bachelor's degree in computer science, information technology, or related field. 2+ years of relative work experience Strong knowledge of Microsoft Windows Server, Microsoft365 and desktop operating systems. Excellent troubleshooting and problem-solving skills, with the ability to diagnose and resolve complex technical issues. Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities and deadlines effectively. Benefits 401(k) w/ company match Health insurance w/ HSA option, Vision, Dental, Life Flexible schedule Paid time off Referral program Tuition reimbursement Catalytic Coaching - Employees draft a development plan aimed at improving contributions in their current job and increasing the potential for other opportunities. MSG is all about bringing out the best in people at work! It is the policy of our company to follow equal employment opportunity procedures in compliance with federal, state and local criteria. We will provide all applicants for employment, and all employees, with equal opportunity without regard to race, color, religion, national origin, age, sex, height, weight, marital status, arrest record, disability, pregnancy, sexual orientation, gender identity or expression, genetic information, military or veteran status, and/or any other protected classes covered by any local, state and federal laws.

Diagnose and resolve hardware, software, and network issues for end users Provide support to employees and guide them through technical problems Install, configure, and update devices and applications to minimize workplace interruptions Maintain records of issues, resolutions, and system changes Manage IT hardware inventory and ensure accurate documentation Qualifications Degree or certification in IT or related field Knowledge of MS Office, Windows, and networking Strong problem-solving and communication skills Additional Information All your information will be kept confidential according to EEO guidelines.

Diagnose and resolve hardware, software, and network issues for end users Provide support to employees and guide them through technical problems Install, configure, and update devices and applications to minimize workplace interruptions Maintain records of issues, resolutions, and system changes Manage IT hardware inventory and ensure accurate documentation Qualifications Degree or certification in IT or related field Knowledge of MS Office, Windows, and networking Strong problem-solving and communication skills Additional Information All your information will be kept confidential according to EEO guidelines.

Founded in 2004, Federated Service Solutions is a dynamic and innovative technology company dedicated to helping businesses do business better. We are committed to fostering a collaborative and inclusive work environment where all employees can thrive and contribute to our shared success. We do this by creating a culture of accountability, aligning our strategies and policies with the company's goals, vision, and values, and exceeding customer expectations by putting the right people in the right seats. Join us and be a part of our exciting journey towards growth and excellence. About the Role: The Help Desk Agent will support our customers and technicians in the field. If you have a passion for making things work in a fast-paced environment, this may be the job for you. You will be supporting a wide variety of tasks involved with network infrastructure. Working closely with project managers and resource deployment, no day will ever be the same. Our Help Desk Agents have experience with some or all the following: Networking equipment, tracking calls and emails, logging issues and supplying updates to the project team, writing technical documentation, creating manuals, wireless network design, CAD, check-in & check out. Various responsibilities depending on level of agent experience: Technician Check-in & Check-out Answering Calls and escalating where necessary Deliverable Review Database Updates Live Check-out Technician and Customer Support Manual Creation Network Design Heat Map Certifications Advanced Configuration Who we are looking for: High School Diploma BA in Computer Science preferred but not necessary. Certifications preferred (A+, Network +, BICSI.) 2 plus years of HD experience preferred or previous technician experience in the field. Someone with a basic understanding of networking. Someone with basic knowledge of computers and cabling. Someone who is a self-starter and loves to learn new things. Someone who is well spoken and friendly. Someone who pays close attention to detail. Someone who is available to work at night or on a weekend if called upon as shifts may vary. Our Benefits: Paid Time Off Remote or Hybrid Positions Focus on Culture and Employee Engagement: Emphasizing work-life balance. Competitive Compensation Medical/Dental/Vision Plans: Starting the first of the month following hire date. 401(k) + Company Match Profit Sharing Flexible Schedule Flexible Spending Account Life and Disability Insurance Employee Discounts, Employee Referral Bonuses Afternoons, Evenings and Weekends

Come work for OHM Advisors, the Community Advancement firm. With the singular mission of Advancing Communities, our diverse 750+ team of professionals works collaboratively across multiple service areas in multiple states, including architecture, engineering, planning, surveying, and construction engineering. We are a team of experts with individual specialties working together, driven to make a difference through people-focused problem solving, design, and ideas. In everything we do, we put people first. We create places for communities of people that help solve a problem and drive them forward- advancing the whole community today and well into the future. What You Will Contribute to OHM Advisors The IT Support Technician is responsible for ensuring continuity of computer system services for computer users by providing the technical expertise and assistance necessary to install computer software, modify/repair hardware, and resolve technical problems. They will also employ and manage additional systems to assist with the deployment of software and hardware to computer users. Other members of the Information Technology team may request their assistance with projects and tasks where appropriate. Additional responsibilities and tasks may be assigned based on technical ability and schedule availability. Your Responsibilities End-User Support Field incoming service desk requests from users via ticketing system, email, telephone, and in-person in a timely, courteous manner. Troubleshoot, install, and upgrade end-user software and hardware. Provide one-on-one or small group end-user training on relevant topics and systems on an as-needed basis. Work with outside vendors for product-specific support. Maintain and troubleshoot file sharing systems for use with external users and organizations. Assist with employee onboarding and offboarding within the scope of assigned duties. Hardware & Software Management Image, configure, and set up desktop and laptop computers and associated peripherals at employee workstations. Coordinate shipping and reclamation of computer hardware to and from remote offices. Maintain proper documentation and storage of deployed and available hardware assets. Knowledge Management & Miscellaneous Design and maintain user-focused informational articles and videos covering relevant technology topics. Generate and maintain team-focused articles and documentation on recurrent issues and known solutions. Provide guidance and training to other Information Technology team members when requested or required. Assist with company-wide software rollouts and technology upgrades. Provide on-site support at remote offices and outside of regular working hours as required. Requirements 1+ year of equivalent work experience in an IT support role or active enrollment in a relevant degree program. Knowledge of computer hardware, software, and mobile devices. Experience with Microsoft Windows 10 / 11 & Microsoft Office 365. Excellent interpersonal communications skills. Preferred Qualifications Possesses talents and strengths in communication, conflict resolution, user education, problem solving, and self-education that allows them to excel in developing and maintaining strong relationships with staff and team members. Working knowledge of modern enterprise computer hardware and software. Ability to lift and carry devices and equipment of varying sizes and weights. One to two years of experience in a relevant industry role or two years of active enrollment in a relevant degree or certification program is preferred but not required. An Associate's or Bachelor's degree in Information Technology or an equivalent field of study is preferred but not required. Relevant industry certifications are beneficial but not required. Benefit Summary At OHM Advisors, our people are our greatest asset. We're committed to providing a supportive and rewarding workplace that fosters personal and professional growth. That's why we offer a competitive benefits package designed to meet your unique needs. Benefits: BCBSM Medical, Dental and Vision Company Profit Sharing Flexible Spending & Health Savings Accounts 401(k) retirement savings plan with employer matching contribution Paid professional association membership. Tuition & Certification Expense reimbursement Volunteer Service Leave 100% Employer-Paid Life Insurance Short & Long-Term Disability Options Career Advancement & Enrichment Programs: Voluntary Wellness Program OHM Grad School OHM University You can read more about each of these programs on our website. OHM Advisors is an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. #LI-CC1

The Opportunity We have an exciting opportunity for a skilled IT Technician to join the Walbridge team. You will provide hands-on technical support at the jobsite, ensuring smooth operation of Windows-based systems and hardware. This is a great opportunity for an IT professional that has a passion for technology and supporting customers, to learn and grow. Location You will work from the project location in Saline, MI and our Headquarters in Detroit, MI Responsibilities Your key responsibilities Windows 11 Support: Deliver technical assistance and troubleshooting for Windows 11 systems. Hardware & Software Deployment: Staging and deploying computers and related hardware and providing installation and support for software applications. Onboarding & Workstation Setup: Onboarding, setting up workstations for users. Network Support: Install and assist with basic network troubleshooting and connectivity issues. IT Recommendations: Research and suggest hardware, software, and services to enhance IT capabilities. User Training: Provide training to internal users on hardware and software usage. Qualifications To qualify for the role, you must have Completed a minimum of High School Diploma or equivalent, and technical training or professional experience. 3 years' commercial experience required in an IT support technician role supporting a Windows environment, via telephone and remote support tools. Proficiency using Microsoft Office suite and Windows operating system software. Experience steadfastly documenting all works performed in ticketing system. User Data Transfer to New laptops. Thorough understanding of hardware technical specifications and General Network experience. Demonstrated ability to multi-task and deal with multiple deadlines in a fast-paced environment. Ability and willingness to learn new skills quickly. Ability to safely lift up to 40 lbs. Able to frequently work beyond forty hours per week. Able to travel out of state, sometimes on short notice, and stay overnight as needed. Ideally, you'll also have CompTIA A+ certification Networking knowledge, including router/firewall configuration and management. Direct end-user support experience Excited to make an impact? Apply now by clicking the “Apply” button below! We can't wait to hear from you! EEO/AA Employer M/F/D/V Walbridge is an equal opportunity employer with a culture that promotes diversity in the workforce. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, color, national origin, sex, religion, age, marital status, sexual orientation, gender identity, citizenship status, status as an individual with a disability, military, or protected veteran status or any other legally protected status. We prohibit discrimination in decisions concerning career development, recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment.

Job DescriptionDescription: IT Support and Systems Administrator Reports To: IT Infrastructure & Operations Manager Department: Information Technology FLSA: Exempt We are growing! If you're excited to be the face of IT for a fast-growing company in the utilities construction and engineering sector, this position is for you. This is a hands-on, user-facing role that blends Level 1-2 helpdesk and deskside support across multiple Metro Detroit locations with core systems administration. Expect a mix of approximately 60-70% end-user support/service desk and 30-40% systems administration/infrastructure work. You'll resolve day-to-day issues, onboard/offboard employees, deploy PCs and mobile devices, and support our Microsoft 365/Azure and on-prem environments. Success in this role requires strong customer service, solid troubleshooting skills, and the ability to manage tickets while owning technical projects to completion. Core Technologies: Windows 10/11, Microsoft 365 and Azure/Entra ID, Active Directory/Group Policy, Windows Server (2019+), MDM (Endpoint Central, Intune), SharePoint/OneDrive, Exchange Online, networking fundamentals, endpoint security, and disaster recovery. Principal Responsibilities: End-User Support and Service Desk Serve as a friendly, professional point of contact for employees; provide in-person and remote support Work tickets in the helpdesk queue, meet SLAs, document work clearly, and close issues with strong follow-up Deploy, image, and replace PCs, laptops, and mobile devices; install and configure applications Perform user account lifecycle tasks (new hire setup, access provisioning, permissions, offboarding) Support Microsoft 365 apps, SharePoint Online/OneDrive, Exchange Online, and Teams Troubleshoot common office technologies (printers, conference room A/V, VPN, Wi-Fi, peripherals) Create and maintain user-focused documentation and internal knowledge base articles Maintain accurate IT asset records (hardware, software, licenses) and assist with inventory/audits Provide VIP support and training to help users adopt technology effectively Systems Administration and Infrastructure Administer and maintain Active Directory/Entra ID, Group Policy, NTFS permissions/SMB shares, and Windows Servers (physical and virtual) Leverage endpoint management/MDM platforms to deploy configurations, software deployments, updates/patches, and enforce compliance Support core network services (DHCP, DNS, TCPIP, SMB), basic switch/AP configuration, and SD-WAN concepts in coordination with senior staff Monitor, remediate, and report on vulnerabilities; contribute to endpoint and identity security best practices Assist with backup/restore, disaster recovery testing, and routine maintenance Use PowerShell or other scripting methods to automate repetitive tasks and improve support efficiency Participate in implementing and integrating new technologies and systems Operations and Continuous Improvement Analyze processes and suggest improvements that enhance reliability, security, and user experience Participate in maintenance windows and outage response; occasional after-hours or weekend work required Travel to local offices (primarily Metro-Detroit) for onsite support and project work (mileage reimbursed at the federal rate) Compensation: Salary: $65,000-$80,000 (commensurate with prior experience) Medical/dental/vision insurance (eligible after 90 days) 401(k) with up to 4% employer match (eligible after 6 months) Company-paid group term life and long-term disability Additional voluntary benefits: flexible spending accounts, accident, critical illness, short-term disability, HFSA/DCA, life, and AD&D Notes: This is an on-site, hands-on role based in Belleville, MI, with regular in-office presence and local travel. Candidates who thrive in user-facing support while growing their systems administration skills are encouraged to apply. Requirements: Required Qualifications: 2-5 years of combined helpdesk/deskside support and systems administration experience, or equivalent mix of education and experience Strong customer service skills with a professional, positive demeanor; ability to explain technical issues in plain language Excellent written and verbal communication skills; accurate documentation and correspondence are essential Valid driver's license, reliable transportation, and willingness to travel between offices within the Metro Detroit area using your own vehicle. Infrequent travel outside the Metro Detroit area or potentially out of state (2-3 times/year) Demonstrated support experience with Windows 10/11, Microsoft 365, user device deployments Hands-on experience with Microsoft Windows Server (2019+), Active Directory/Group Policy, NTFS/SMB, Azure/Entra ID and SSO, Exchange Online Experience with MDM/endpoint management for provisioning, updates, and compliance Demonstrated experience supporting/administering SharePoint Online, OneDrive, and Microsoft Teams Scripting experience (PowerShell or similar) Solid foundation in networking (firewalls, switches, APs, DHCP/DNS/TCP/UDP, VLANs, Routing, L2/L3 concepts, basic understanding of SDWAN concepts) Preferred Qualifications: Certifications: Microsoft (e.g., MD-102, AZ-104, MS-900) and/or CompTIA (A+, Network+, Security+) Backup solutions (Veeam, Azure Recovery Services Vault) Experience with Atlassian (Jira/Confluence) or similar ITSM/knowledge tools Premise wiring (Ethernet cabling/termination, PoE/low-voltage, security cameras) Experience with one or more: Power Platform (Power BI/Power Automate/Power Apps), Hyper-V, SQL Server, IIS, RemoteApps/RDS, Microsoft Intune, Microsoft Defender security products

Reports to: Helpdesk Supervisor FLSA Type: Non-Exempt HOURS: 8AM - 5PM :     Mammoth Tech provides versatile and tech-savvy contact center and debt collections services for the world's largest brands. Some of our clients have included a Top-10 Global Restaurant Company, and a Top-15 U.S. Healthcare System. We specialize in many business process outsourcing efforts such as contact center work, IT as a Service, and debt collections. We are a fast-paced, quickly growing company with a coast-to-coast presence, looking to expand multi-fold over the next few years. We currently have over 500 employees in 35 states. We maintain a network of subcontractor relationships that we routinely work with in another 8 locations. POSITION SCOPE : Mammoth Tech Help desk technician must have the good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers. The goal is to create value for clients that will help preserve the company's reputation and business. DUTIES & RESPONSIBILITIES : Serve as the first point of contact for customers seeking technical assistance over the phone or email. Perform remote troubleshooting through diagnostic techniques and pertinent questions. Determine the best solution based on the issue and details provided by customers. Walk the customer through the problem-solving process. Direct unresolved issues to the next level of support personnel. Provide accurate information on IT products or services. Record events and problems and their resolution in logs. Follow-up and update customer status and information. Pass on any feedback or suggestions by customers to the appropriate internal team. Identify and suggest possible improvements on procedures. Other duties as assigned. REQUIRED SKILLS/ABILITIES: Excellent verbal and written communication skills. Proficient in Microsoft Office Suite or related software. Excellent organizational skills and attention to detail. Excellent interpersonal skills. Ability to explain technical information in understandable language to non-technical staff members. Flexibility to work a variety of shifts with minimal notice Available to work regular overtime Proficiency with Windows Operating system and Thin Client environments Excellent oral communication skills Detail-oriented to keep detailed notes on tickets Highly organized to keep Help desk tickets order Ability to diagnose and resolve basic computer technical issues Extremely motivated self-starter Strong desire to learn Ability to work as a Team member QUALIFICATION/EDUCATION AND EXPERIENCES: High School diploma or equivalent 2+ years of experience working in a help desk environment PHYSICAL REQUIREMENTS: Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. This position must be located in our Defiance, OH office This position will be required to work 8AM - 5PM EST and possibly a rotating on call schedule. Mammoth Tech provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Mammoth Tech is an Affirmative Action/ Equal Opportunity Employer.

Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs. our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients. We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees. Description: NEW CONTRACT DURATION: ASAP - January 5, 2018. Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Years of Experience: 1 to 3 years of experience in the field or in a related area. Job Description: Has knowledge of commonly used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment. •Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security, and systems groups. Performs basic operation, monitoring, installation, trouble shooting, relocations, or maintenance of communications equipment. Identifies and resolves basic communications problems. Prepares or assists in the preparation of service record documentation. Shows awareness of standards and regulatory requirements related to assigned tasks. •Assists in monitoring and providing assistance on the use and interface of systems, subsystems, and software applications. May be responsible for accessing data from and transferring data to various local, state, or federal databases. May assist in the review and recommendation of the procurement and inventory of information resources hardware or software. May write and update personal computer and mainframe application programs. Experience in automated data processing systems. Knowledge of the practices, principles, and techniques of computer operations, of information systems, of computer software and hardware, and of information security policies and procedures. Skill in the use and support of personal computers, in the use of applicable programs and systems, and in troubleshooting information systems. Ability to operate information technology systems, to communicate effectively, and to train others. •Provides assistance in the design, development, and maintenance of various system applications. Provides technical assistance and support for applications and hardware problems. Installs, maintains, moves, and assists in testing and upgrading new and existing hardware/software. Reviews and recommends procurement of information technology equipment. Maintains the necessary security controls over software. Makes presentations and briefings for training sessions. Prepares briefings, reports, and evaluations on system efficiency and utilization. May be responsible for accessing data from and transferring data to various local, state, or federal databases. •Installs, maintains, moves, and assists in testing and upgrading new and existing hardware and software. Reviews and recommends procurement of information technology equipment. Maintains the necessary security controls over software. Develops procedure manuals. Develops and makes presentations and briefings for training sessions. Prepares briefings, reports, and evaluations on systems efficiency and utilization. Experience in Video and audio conferencing systems, maintenance, repair and operation is required. Security+ certification is required with background that will permit security clearance acceptance. Network+, A+, CCNA a plus. Qualifications Need Local Candidates Additional Information Best Regards, Paramjot Singh

Duration: 1+ Year Contract Role Description : Provide infrastructure, network, switches, routers, telecommunication, servers. support. Subject area expert on video conference system operation and support. Provide next level expertise for computer systems (software, hardware) and equipment (printer, plotter, and telecommunication devices). Trouble shoot problems and equipment repair and replacement. Provide support for on-site conference meetings (video conference, webmeeting) General Description : Experienced infrastructure technician responsible for the daily operations of server & client PC Support including the troubleshooting & break/fix of server & PC hardware, OS and ILO configuration, host & client software, network connectivity, account management, print queues, and tech support of video/audio conferences. Responsible for on-going infrastructure and data center maintenance & operations, change/problem management and project support. Qualifications Skills & Qualification : CCNA and MCSE Certification preferred with proven troubleshooting, problem solving & root cause analysis skills. Experience using Remedy or equivalent incident/request ticket-based management system. Ability to communicate & understand Japanese is a plus, but not required. Ability to provide clear and detailed project status reports & problem reports with root cause analysis. Ability to setup/support multi-point audio & video conferences. Ability to setup/support mobile wireless devices. Ability to provide issue resolution after-hours and weekends as needed, both onsite & remotely. Knowledge of Data Center infrastructure (Power/UPS, HVAC, etc) is preferred. Additional Information Requirements/Must Have : In-depth knowledge of Microsoft Windows XP/Win7, Microsoft Server 2000-2012 and VMware is required. Requires working knowledge of standard protocols and other technologies including but not limited to: Active Directory, DNS, DHCP, SCCM, SCOM, CiscoWorks, Linux/UNIX, VoIP, and wireless LAN. Working knowledge/experience of PC imaging and remote control support tools. Hands on experience configuring, troubleshooting, optimizing and managing physical and virtual Windows Servers. Support/lead projects as assigned, on-time and within budget. Coordination with 3rd party vendors to support break/fix, preventative maintenance and issue resolution for server, network, HVAC, UPS systems. Professional demeanor with excellent written/verbal communication skills and a high level of quality & attention to detail to clearly communicate with the user community & executive management. Requires ability to learn quickly and follow established processes to maintain & enforce corporate security policies. Must be a strong team player and able to follow direction. Must have excellent organization & time management skills to perform at a high-level within a fast-paced environment. Ensure exceptional customer service & support with prompt problem resolution & follow-up with users. Provide 24x7 on-call coverage and some schedule flexibility. Must be able to lift servers and network devices out of boxes and into rack or remove from server/network cabinets.

Meta's Edge & Network Services (ENS) team is actively looking for passionate people to help us tackle the unique set of challenges and opportunities we face, while contributing to our company mission of connecting the world. Our team is the execution arm of the Meta network team and is responsible for the deployment and support of all production networks (Edge, Backbone, Optical, and Datacenter) as well as our content delivery network (CDN) across the globe. This truly global team offers a unique career opportunity to work with all of the latest network technologies and talented engineers solving some of the most complex problems in the industry. **Required Skills:** Network Engineer, Deployment & Support Responsibilities: 1. Deployment, configuration, and management of all network infrastructure on our data center campus 2. Work with partner teams and vendors to manage day-to-day operations and reliability of the regional network 3. Schedule and perform maintenance including upgrades, migrations, and decommissioning of production networks 4. Create deployment install packages and maintain as-built documentation and asset database for network and computing equipment 5. Establish and implement global best practices and contribute to the design of new scalable network solutions 6. Support the development, testing and integration of new hardware and software platforms into the network 7. Participate in an on-call rotation to support the network infrastructure 24x7 8. 10-30% travel based on project **Minimum Qualifications:** Minimum Qualifications: 9. Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience 10. 6+ years of work experience responsible for designing, deploying and operating large-scale networks 11. Experience configuring and troubleshooting routing and switching protocols (BGP, IS-IS, MPLS, RSVP-TE, VRRP) 12. Working knowledge of network protocols (TCP/UDP, DHCP, DNS) and experience with IPv4 and IPv6 13. Experience working in a multi-vendor environment with hands-on experience with networking hardware 14. Working knowledge of physical infrastructure design including structured cabling and fiber-optic cabling 15. Proven experience managing multiple projects simultaneously and deliver against mission critical deadlines 16. Proven experience working in a global team environment and solving problems with limited supervision **Preferred Qualifications:** Preferred Qualifications: 17. Working knowledge of 40/100G Ethernet and CWDM, DWDM and optical transport network technologies 18. Experience with field-based work in Data Centers, Colocation Facilities, Internet Exchanges, or Central Offices 19. Working knowledge of data center power and cooling infrastructure and critical facility operational best practices 20. Familiarity with the Linux based systems. - Experience with scripting and automation (Bash, Python, Perl) 21. Technical leadership and people management experience **Public Compensation:** $135,000/year to $191,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Skill Experience with Polycom and Tandberg video and audio conferencing equipment Candidates must have active Security+ certification Candidates must have ability to work autonomously - independent of direct supervision Candidates must have a demonstrated background in customer service orientation, issue resolution, urgency training - for end customers. Qualifications Skill Experience with Polycom and Tandberg video and audio conferencing equipment Candidates must have active Security+ certification Candidates must have ability to work autonomously - independent of direct supervision Candidates must have a demonstrated background in customer service orientation, issue resolution, urgency training - for end customers. Additional Information Thanks and Regards, Karan Sharma 510-254-3300 ext. 150