Technical support engineer jobs in Tuscaloosa, AL

Job DescriptionOverview The Tier 2 Technician is a critical role within our MSP, providing advanced technical support and troubleshooting services for our clients. This position acts as a second line of support, handling more complex issues that cannot be resolved by Tier 1 support. The ideal candidate is a problem-solver with deep technical knowledge and a commitment to delivering exceptional customer service. Core Responsibilities * This position may be required to provide on-site services. Advanced Troubleshooting Investigating and resolving escalated technical issues that Level 1 technicians were unable to resolve. Performing in-depth analysis of system logs, error messages, and diagnostic tools to identify root causes of problems. Server Administration Managing and administering Windows Server, Linux/Unix servers, or virtualization platforms (e.g., VMware, Hyper-V). Configuring and maintaining Active Directory, DNS, DHCP, and other server roles and services. Implementing server security measures such as firewall configurations, group policies, and access controls. Network Infrastructure Management Configuring and troubleshooting network switches, routers, and firewalls. Implementing VLANs, port forwarding, NAT, and other network configurations. Monitoring network performance and optimizing network resources for efficiency and reliability. Cloud Services Administration Managing cloud infrastructure and services (e.g., AWS, Azure, Google Cloud). Configuring and troubleshooting cloud-based applications, virtual machines, and storage solutions. Implementing cloud security measures such as IAM policies, encryption, and access controls. Data Backup and Disaster Recovery Designing and implementing backup strategies for client data, applications, and systems. Performing regular backups and verifying data integrity. Planning and executing disaster recovery procedures in the event of data loss or system failure. Advanced Security Management Conducting security assessments and audits to identify vulnerabilities and risks. Implementing security patches, updates, and configurations to mitigate security threats. Responding to security incidents, performing forensic analysis, and coordinating incident response efforts. Advanced Endpoint Management Configuring and managing endpoint security solutions (e.g., antivirus, endpoint detection and response). Implementing endpoint management tools for software deployment, patch management, and remote troubleshooting. Application Support Providing advanced support for business-critical applications and software platforms. Troubleshooting application performance issues, database errors, and integration problems. Collaborating with software vendors or developers to resolve complex application issues. Documentation and Knowledge Management Documenting detailed procedures, configurations, and troubleshooting steps for complex technical issues. Contributing to the development and maintenance of the MSP's knowledge base and internal documentation. Mentoring and Training Mentoring Tier I and Tier II technicians and providing guidance on technical skills development, outside of ticket resolution activities. Assist in conducting training sessions or workshops for internal staff on advanced technical topics and best practices. Ticket Management Managing incoming service requests and support tickets through a ticketing system, ensuring timely resolution and proper documentation. Escalation of tickets to a Senior Engineer after the initial assessment, if task exceeds Senior Technician responsibility or knowledge base. Desired Skills and Qualifications Prolific understanding of IT principles and an ability to troubleshoot most technical issues. Extensive experience with various operating systems, office software, and network configurations. Excellent verbal and written communication skills, with an emphasis on providing clear and understandable instructions. Strong organizational skills and the ability to multitask effectively. A customer-focused attitude, with patience and empathy for user concerns. A team player mentality, willing to share knowledge and assist colleagues in a dynamic work environment. Ticket KPI's 10-13 Tickets closed per day. 100%+ Kill Rate As a Level 2 Technician, you are most often an escalated point of contact for our clients experiencing technical difficulties. Your role is crucial in maintaining the trust and satisfaction of our clients by providing timely, efficient, and effective solutions to their IT challenges. Powered by JazzHR CpDJawUFg2

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training

The purpose of this classification is to perform technical work functions associated with telephone, computer hardware, computer software and network operations. This classification assists with help desk administration and coordinates help desk service requests resolution. Essential Functions The following duties are normal for this classification. The omission of specific duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Specific duties listed may not be required for all positions within this classification but are determined by the normal requirements for the particular position. Troubleshoots, identifies, isolates, and works to resolve/repair problems involving hardware, software, peripheral, or network problems; tests equipment and identifies data errors or equipment malfunctions; initiates appropriate action to correct errors, recover data, or obtain maintenance; communicates with hardware/software service representatives and provides information concerning operational and/or mechanical problems through help desk ticketing system. Runs and installs low voltage cabling such as network, cable tv, and access control. Makes recommendations regarding repair, replacement, or upgrade of hardware and software. Maintains existing hardware and software; relocates and re-configures hardware; transfers data files. Images and deploys pcs for new employees and hardware refresh cycles. Maintains software installation repositories and creates new deployment packages as needed. Tests/evaluates new software; inspects computers for potential viruses. Provides technical support for various events, presentations, and meetings including setting up computer equipment and devices and training users in their operation. Performs diagnostic operations in response to service requests, using logic and troubleshooting methodology conducts diagnostic testing with specialized tools to determine resolution paths. Enters commands into hardware via input devices to clear and stabilize the system, start operations, correct errors, install software programs, and operate peripheral equipment. Identifies data errors or equipment malfunctions; initiates action to correct errors, recover data, and obtain maintenance; initiates communication with service representatives and provides information concerning operational and/or mechanical problems. Monitors working conditions of equipment; performs computer maintenance tasks such as loading paper into printers, clearing paper jams, replacing printer ribbons and toner cartridges; performs preventive maintenance functions as needed. Processes a variety of documentation associated with departmental operations, per established procedures and within designated time frames; distributes documentation or maintains records as appropriate. Works with teammates to maintain documentation of system activities, operations, modifications, maintenance, and other activities. Provides education, training, information and assistance to users regarding operations, procedures, problems, software functions, and other related issues. Provides education, training, information and assistance to users regarding operations, procedures, problems, software functions, and other related issues. Answers the telephone; provides information, guidance and assistance; takes and relays messages and/or directs calls to appropriate personnel; returns calls as necessary. Responds to questions, problems, and requests for information/assistance from employees, officials or other persons. Communicates with supervisor, co-workers, other departments, vendors, and other individuals as needed to discuss work in progress, exchange information, resolve problems, coordinate equipment needs, and provide operational support. Acquires a general understanding of the functions, procedures, and workflow of city departments as they relate to computer operations/support; provides computer support to departments. Maintains a working knowledge of a variety of operating systems and software programs to operate hardware in an efficient and effective manner. Maintains an awareness of new products, trends, and advances in the profession; reads professional literature; attends workshops and training sessions. Completes tasks regarding setup of cellular and desk phones for new and existing employees. Assists with the configuration, administration and management of mobile devices. Operates a motor vehicle to conduct work activities. Initiates/receives transmission of messages and other data via e-mail computer program. Recommends policies and procedures that guide and support the provision of quality services by the Department. Incorporates continuous quality improvement principles in day to day activities. Must accomplish the essential functions of the job, with or without reasonable accommodations, in a timely manner. Must meet regular attendance requirements. Must be able to maintain good interpersonal relationships with staff, co-workers, and managers. Performs other related duties as required. Minimum Qualifications Vocational/Technical school diploma in Electronic Engineering or related field; two years of experience in computer troubleshooting/repair work or a related field; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Must possess or obtain an A+ certification during probationary period. Must possess and maintain a valid driver's license. Minimum Requirements to Perform Essential Job Functions The following requirements are normal for this classification. Specific requirements may not apply to all positions within this classification but are determined by the normal requirements for the particular position. PHYSICAL REQUIREMENTS: Must be physically able to operate a motor vehicle and a variety of computer equipment, office machines, tools, and network equipment. Must be able to use body members to work, move or carry objects or materials. Tasks require the ability to exert moderate physical effort, typically involving some combination of stooping, kneeling, crouching and crawling, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate to heavy weight (30-50 pounds). Must be able to climb & work from ladder. Must be able to work from bucket truck or automated lift as necessary. DATA CONCEPTION:Requires the ability to evaluate, audit, deduce, and/or assess data using established criteria. Includes exercising discretion in determining actual or probable consequences and in referencing such evaluation to identify and select alternatives. INTERPERSONAL COMMUNICATION: Requires the ability to apply principles of persuasion and/or influence over others in coordinating activities of a project, program, or designated area of responsibility. LANGUAGE ABILITY: Requires the ability to read a variety of informational and technical documentation, directions, instructions, and methods and procedures. Requires the ability to write reports with proper format, punctuation, spelling and grammar, using all parts of speech. Requires the ability to speak with and before others with poise, voice control, and confidence using correct English and well-modulated voice. INTELLIGENCE: Requires the ability to exercise judgment, decisiveness and creativity in situations involving the evaluation of information against sensory, judgmental, or subjective criteria, as opposed to that which is clearly measurable or verifiable. VERBAL APTITUDE:Requires the ability to utilize a wide variety of reference, descriptive, and/or advisory data and information. NUMERICAL APTITUDE: Requires the ability to perform addition, subtraction, multiplication and division; ability to calculate decimals and percentages; may include ability to perform mathematical operations with fractions; may include ability to compute discount, interest, profit and loss, ratio and proportion; may include ability to calculate surface areas, volumes, weights, and measures. FORM/SPATIAL APTITUDE: Requires the ability to inspect items visually for proper length, width, and shape. MOTOR COORDINATION: Requires the ability to coordinate hands and eyes in using equipment and operating motor vehicles. MANUAL DEXTERITY: Requires the ability to handle a variety of items, equipment, control knobs, switches, etc. Must have the ability to use one hand for twisting or turning motion while coordinating other hand with different activities. Must have minimal levels of eye/hand/foot coordination. COLOR DISCRIMINATION: May require the ability to differentiate colors and shades of color. INTERPERSONAL TEMPERAMENT: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under stress when confronted with an emergency. PHYSICAL COMMUNICATION: Requires the ability to talk and/or hear (talking - expressing or exchanging ideas by means of spoken words; hearing - perceiving nature of sounds by ear).

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Deskside Support Representative Distributed Client Services Location : BIRMINGHAM,AL Duration: 12 months with possible extension. Job Description: · Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors. · Remote take-over skills a plus. · Must have good verbal and written skills, as well as ability to interact positively with clients. · Candidates should have valid driver's license and reliable transportation to travel to various local sites. Work is done at customer locations. Qualifications share your resume Additional Information For more information, please contact Shubham ************

Job Description Job Title :: Technical Support Specialist 3 (Energy Management Systems) Contract :: 36 Months is part of a contracted 24x7x365 staff that provides frontline computer systems and application diagnostics and support, along with being the primary communications channel between the customer, support personnel and management. Education& Experience Requirements • Formal education in Computer Science or related IT field or equivalent experience is required. Knowledge, Skills & Abilities • Requires excellent interpersonal skills and the ability to communicate effectively in both an oral and written manner. • The successful candidate will be expected to work with other professionals such as coordinators, operating company transmission control center personnel and management in a team oriented and sometimes stressful environment. Ability to apply excellent customer service skills • Ability to meet Critical Infrastructure Protection (CIP), Sarbanes-Oxley and other federal regulatory compliance requirements. • Ability to multitask and prioritize tasks based on criticality and operational impact to the Bulk Power system. • Ability to follow and properly apply both Change Management processes and knowledge-based procedures • Working knowledge of Windows based operating systems preferred • Working knowledge of AIX or other UNIX based operating systems preferred • Working knowledge of distributed computer networks is a plus. • Ability to build and maintain relationships with key customers • Ability to work nights, weekends, and holidays as a part of rotating shift • Critical thinking/Problem solving abilities Job Responsibilities · Day to day monitoring of the primary SCADA and ancillary systems for health and availability · Front line problem resolution and coordination of repairs with EMS Department Personnel and/or other company personnel · Notification to key customers for the coordination of system outages and events that may impact other critical systems. · Provide input to the Team Lead and Supervisor on continual process improvement and customer feedback · Thoroughly track and document cases to completion with the help of EMS Department personnel Adhere to all Electronic and Physical access policies · Day to day monitoring and support of Business Continuity and Disaster Recovery systems Other Requirements · Federal Energy Regulatory Commission Standard of Conduct must be understood and signed · The successful candidate must adhere to Separation Protocol · The successful candidate must pass all requirements required by the Southern Company Insider Threat Program. · Enhanced screening (including background, drug screen, and psychological assessment) is required if you are selected. · This position may be sequestered local to the control center as part of essential personnel requirements during severe inclement weather situations · This position requires shift work. Operating shifts are 8 or 12 hours long and rotate between night and day shifts

Are you interested in joining a collaborative team at a fast-moving AM200 law firm that offers a small firm atmosphere? Would you like to work with professionals dedicated to delivering top-quality representation for clients? Are you seeking an office environment where your contributions are valued and appreciated? Butler Snow LLP is currently seeking an experienced IT Support Analyst to join one of our office locations: Birmingham, AL, Austin, TX or Baton Rouge, LA. Take your career to new horizons and come work with us! What you would do: * Diagnose and resolve issues associated with Firm software applications and operating systems * Diagnose and resolve firm owned hardware device issues (terminals, desktops, laptops, conference room technology, phone handsets) * Create knowledgebase KB articles, as required to equip Helpdesk to resolve issues in the future without requiring escalation * Work with other IT teams to track recurring technology issues to resolution * Effectively utilize vendor support as needed * Identify and recommend production customizations and enhancements * Assist with implementation of new technology deployments or upgrades * Special projects as assigned by either the IT Support Manager or Chief Information Officer * Participate in after-hours on-call rotation for Helpdesk emergency tickets * Configuring integrated conference room technology, including equipment installation and troubleshooting What you bring: * Minimum of 2-3 years of experience in IT support * Strong problem solving and analytical skills, organizational skills, and attention to detail * Ability to work under short deadlines and demanding environments * Excellent customer service skills are a must. Daily interface with end-users will require someone with patience and understanding while assisting with issues * Prioritize providing a solution to the requester minimizing disruption, but tracking long term issues to full resolution to avoid future recurrences * Exhibit good judgment, diplomacy, and tact while working with both internal and external contacts * Maintain a high level of professionalism, integrity, and discretion in interactions with internal and external contacts * Able to organize and prioritize personal workload in a fast-paced work environment * Working knowledge of various operating platforms ex. (Windows, MacOS, iOS, Android) * Excellent oral and written communication skills. What you gain: * A phenomenal team in an extraordinary firm * Ability to grow professionally and personally * Excellent benefits: * Medical, Dental and Vision with wellness component * Free Telehealth coverage * Short- and Long-Term Disability * Pet Insurance * 401K and profit sharing (after completion of eligibility requirements) * Generous Paid Time Off Plus Paid Holidays * Tuition Reimbursement * In-house training and development If you like to learn new skills, take initiative, and solve problems and do not wait to be asked, this may be the role for you. Butler Snow is a values-driven organization with a strong sense of community. We are actively involved in community projects in our 25 plus offices throughout the United States through the Butler Snow Foundation. At Butler Snow, we believe inclusion is a key driver of innovation and creativity. We have long been committed to fostering, maintaining, and celebrating an environment where creative solutions and new ideas are welcomed. We believe our diverse workforce contributes to our competitive advantage. 002

The goal for the IT Specialist - Help Desk (ITS-HD) is to achieve total end-user satisfaction by providing an exceptional customer service experience while resolving technical and software problems via telephone, remote control, email, or on-site support. A person serving in this capacity helps end users navigate the best practices and standard DCH procedures for proper, secure usage of IT resources. The ITS-HD serves as a key resource between DCH Health System departments, their contracted agencies and the Information Technology department. Creates and updates policies and procedures related to the use, management, and support of technology/applications. Responsibilities To maximize Call Center and work queue availability by following Help Desk call center rules. To provide support to end-users for PC, printer, applications, wireless, networking to the data closet and any other supported desktop hardware. Except in rare occasions, the support provided will be over the phone and using remote control software. To restore service and/or identify and correct core problems by interacting as needed with other Information Technology teams, other DCH Departments, independent DCH business partners and vendor support personnel. To simulate or recreate user problems to resolve operating difficulties. To recommend systems modifications to reduce user problems. To commit to fostering an environment of heightened security following Information Technology Security Policies and participating in security training, such as Health Insurance Portability & Accountability Act (HIPAA), on an annual basis. To document progress and complete tasks in the support software, and respond to phone, radio, alerts and email notifications. This process includes interviewing the customer, asking questions to clarify their needs, and checking the online knowledge base in order to improve subsequent troubleshooting. To follow up daily on open cases, with emphasis on customer involvement and communication. To use informed reasoning to resolve tasks and problems at the lowest point of escalation whenever possible, but also identifies when to seek help on more complex problems to intermediate and/or senior level staff or team leadership. To ensure verbal handoff of escalated issues by radio or phone call. Timely escalation is important, particularly in regards to patient safety, high priority or high volume situations. To coordinate dialogue between the customer and multiple vendors to resolve problems. To contribute to knowledge base articles, creating and updating documents as needed to improve resolution rates for the department. To communicate technical or complex terms and explanations in user friendly, non-technical language. Other Requirements Ability to be flexible with work schedule. May participate in after hours and weekend on-call coverage. DCH Standards: Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation. Performs compliance requirements as outlined in the Employee Handbook Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self. Performs essential job functions in a manner that ensures the safety of patients, visitors and employees. Identifies and reduces unsafe practices that may result in harm to patients, visitors and employees. Recognizes and takes appropriate action to reduce risks and hazards to promote safety for patients, visitors and employees. Requires use of electronic mail, time and attendance software, learning management software and intranet. Must adhere to all DCH Health System policies and procedures. All other duties as assigned. Qualifications Required Minimum Qualifications: One of: (Associates / Technical degree / IT certification in a related field) with 2 years of IT work experience. OR High School / GED with 4 years of relevant IT work experience. Higher level degrees, certifications and experience are preferred. Related skills, certifications and experience for a Client Support Specialist include: mid-level proficiency in some combination of call center support, personal computer, desktop hardware, networking, telecommunications, applications and/or operating system skills. Must be able to read, write legibly, speak and comprehend English. WORKING CONDITIONS IT Specialist - Help Desk: This role occasionally involves physically active work. Usually lifting and moving shipping boxes containing patient phones. The IST-HD could be required, for coverage purposes, to perform Desktop Support duty, which involves lifting 55 pounds and lifting and/or carrying such articles as printers, paper boxes, PC's, ladders and telephone hardware including sets and distribution system materials. Desktop Support involves standing, walking, climbing ladders, pulling cables, drilling holes, and other mechanical duties that require sound motor skills. Requires being able to stoop, kneel, and crouch downward and forward by bending legs and spine. Employee should be able to reach and extend hands and arms in any direction, bending, crawling, and stooping. Proper protective equipment will be provided as work environments can include new construction, existing office spaces/desks and medical treatment areas. Has the ability to travel to all Health System facilities. Hearing and vision must be normal or corrected to within normal range. Employee is able to perform these duties with or without reasonable accommodation.

Under the supervision of the IT Helpdesk Supervisor, is responsible for end user support. Handles all request from employees with software and hardware issues. All Helpdesk duties are performed using remote desktop tools and by communicating with end users over the phone. The Helpdesk is a call center environment with performance measured by the volume and quality of issues resolved. Role and Responsibilities * Troubleshoots, isolates and resolves IT and Point of Sale (POS) hardware and software problems in a client/server network environment. * Troubleshoots isolates and resolves problems with Windows servers in a bound and unbound network in support of store servers. * Troubleshoots isolates and reports problems with local area network (LAN) and wide area network (WAN) systems and equipment. * Troubleshoots isolates and resolves problems with typical business and company unique software including Microsoft Office, Internet Explorer, Adobe acrobat and web based applications in support of corporate office and store end-users. * Uses prescribed ticket tracking software to record status of all problems and identify steps taken to resolve issues. * Escalates all problems beyond the scope of resolve to the next level of expertise. * Provides assistance to publishers in the use and submission of product through the New Title Portal (NTP). * Follows all company policies and procedures. Qualifications and Education Requirements * High school diploma or equivalent GED. * Prefer some prior experience working in an IT Helpdesk environment, but not required. Preferred Skills * Should possess excellent verbal and written communication skills. * Should have excellent customer service skills. * Prior technical support experience preferred. * Should be able to demonstrate knowledge and aptitude as demonstrated by real-time trouble shooting and technical problem solving for the end user. * Must exhibit excellent attention to detail. Physical and Environmental Requirements * Must be able to sit at a computer or desk for extended periods of time. * Must be able to use hands/arms to operate keyboard, telephone and for repetitive motion activities. * Must be able to lift objects up to 25 lbs. with or without assistance. * Must be able to communicate using speech, sight, and sound with or without assistive device. * Must be able to stand, walk, stoop or crouch while performing daily activities of the job.

Build Your Career. Build America's Future. Vulcan Materials Company is the nation's largest producer of construction aggregates and a major producer of aggregates-based construction materials including asphalt and ready-mixed concrete. When you join Vulcan, it's more than starting an exciting career - you get to make a difference for millions of people every day across the country. When you join Vulcan, you join a dynamic culture in which career development is encouraged, excellence is rewarded and diversity is valued. No matter the role or the location across the country, every member of the Vulcan team lives through the Vulcan Way: doing the right thing, the right way, at the right time. About the Job: We are seeking an IT Specialist - Cloud Compute, Linux & Storage to be based in our Corporate Office in Birmingham, AL. This position works within the Technology Infrastructure team and reports directly to the IT Manager - Cloud Compute, Linux & Storage. The person that fills this role will have the primary responsibility of supporting our enterprise Managed File Transfer (MFT) solution as well as various Linux Systems Administration duties. A key secondary responsibility will be to assist in the design, implementation, and management of Vulcan's cloud infrastructure using Infrastructure as Code (IaC) principles. A core tenet of our team is a "security-first" mindset, and this role will work in close alignment with the Information Security team to ensure all infrastructure solutions are designed and implemented with robust cybersecurity controls. The successful candidate must have excellent verbal and written communication skills and will be able to thrive in a corporate environment working with technical peers, architects, developers, and the business. In addition, they will have the ability to excel in a team-oriented environment, freely sharing information, learning from, and teaching co-workers. This is an entry-level position ideal for a recent college graduate with relevant internship or work experience. What You'll Do: * Managed File Transfer (MFT) Support: Act as the primary technical support for the MFT platform, including onboarding new partners, troubleshooting file transfer jobs, and monitoring system health. * Cloud Infrastructure as Code: Utilize Terraform to help build, manage, and deploy cloud infrastructure in environments like Amazon Web Services (AWS), Oracle OIC, and Microsoft Azure. * Linux System Administration: Perform basic administration, OS patching and troubleshooting tasks on Linux operating systems, including Red Hat Enterprise Linux (RHEL) and Oracle Enterprise Linux (OEL). * Collaboration: Work with other team members, including the networking, database, and security teams, to integrate and support infrastructure solutions. * Cybersecurity: Monitor systems for vulnerabilities, assist in remediation, and integrate security controls with InfoSec. Participate in security design/review sessions and validate configurations for cloud, MFT, and server environments. * Documentation: Contribute to the creation and maintenance of accurate documentation for MFT processes, infrastructure diagrams, and operational procedures. * Continuous Learning: Stay up-to-date on the latest cloud technologies and best practices to contribute to team growth. Skills You'll Need: * Education: B.S. Degree in Computer Science, Information Systems, or a related field, or equivalent practical experience. * Experience: Relevant internship, co-op, or project experience in cloud computing, system administration, or a related field. * Cloud Knowledge: A foundational understanding of cloud computing concepts (e.g., VPC, IAM, EC2, S3) in a major platform like AWS or Azure. * Infrastructure as Code: Academic or project-based experience with IaC tools, specifically Terraform. * Operating Systems: Familiarity with the command line and basic concepts of Linux operating systems (RHEL, OEL). * Communication: Ability to write and speak English clearly, including communicating technical issues to non-technical people. * Teamwork: Ability to work independently and as part of a team. What You'll Like About Us: Great Company Culture. Our people share a competitive drive for excellence in an environment of trust, teamwork, open-mindedness and communication. Safe. Industry leader in health and safety standards. We are committed to creating a safe work environment and protecting all employees and customers. Meaningful Work. What sets up apart is the work we do impacts daily lives - and every employee contributes. Our aggregates produced are used to build roads, schools, hospitals, airports, and housing throughout the United States. Health Benefits. Medical, Dental, Vision programs, plus much more. Rest and Relaxation. Paid vacation, personal floating days, and paid holidays. Prepare for the Future. 401(k) with company match and contribution. Training and Development. We see our development programs and helping our employees meet their goals as a key part of our business. Vulcan Materials Company is committed to employing a diverse workforce. You will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. You also have the right to be free from discrimination for medical needs arising from pregnancy, childbirth, or related medical conditions.

IT Specialist - Cloud Compute, Linux and Storage - 250002JJ Description Build Your Career. Build America's Future. Vulcan Materials Company is the nation's largest producer of construction aggregates and a major producer of aggregates-based construction materials including asphalt and ready-mixed concrete. When you join Vulcan, it's more than starting an exciting career - you get to make a difference for millions of people every day across the country. When you join Vulcan, you join a dynamic culture in which career development is encouraged, excellence is rewarded and diversity is valued. No matter the role or the location across the country, every member of the Vulcan team lives through the Vulcan Way: doing the right thing, the right way, at the right time. About the Job: We are seeking an IT Specialist - Cloud Compute, Linux & Storage to be based in our Corporate Office in Birmingham, AL. This position works within the Technology Infrastructure team and reports directly to the IT Manager - Cloud Compute, Linux & Storage. The person that fills this role will have the primary responsibility of supporting our enterprise Managed File Transfer (MFT) solution as well as various Linux Systems Administration duties. A key secondary responsibility will be to assist in the design, implementation, and management of Vulcan's cloud infrastructure using Infrastructure as Code (IaC) principles. A core tenet of our team is a "security-first" mindset, and this role will work in close alignment with the Information Security team to ensure all infrastructure solutions are designed and implemented with robust cybersecurity controls. The successful candidate must have excellent verbal and written communication skills and will be able to thrive in a corporate environment working with technical peers, architects, developers, and the business. In addition, they will have the ability to excel in a team-oriented environment, freely sharing information, learning from, and teaching co-workers. This is an entry-level position ideal for a recent college graduate with relevant internship or work experience. What You'll Do:Managed File Transfer (MFT) Support: Act as the primary technical support for the MFT platform, including onboarding new partners, troubleshooting file transfer jobs, and monitoring system health. Cloud Infrastructure as Code: Utilize Terraform to help build, manage, and deploy cloud infrastructure in environments like Amazon Web Services (AWS), Oracle OIC, and Microsoft Azure. Linux System Administration: Perform basic administration, OS patching and troubleshooting tasks on Linux operating systems, including Red Hat Enterprise Linux (RHEL) and Oracle Enterprise Linux (OEL). Collaboration: Work with other team members, including the networking, database, and security teams, to integrate and support infrastructure solutions. Cybersecurity: Monitor systems for vulnerabilities, assist in remediation, and integrate security controls with InfoSec. Participate in security design/review sessions and validate configurations for cloud, MFT, and server environments. Documentation: Contribute to the creation and maintenance of accurate documentation for MFT processes, infrastructure diagrams, and operational procedures. Continuous Learning: Stay up-to-date on the latest cloud technologies and best practices to contribute to team growth. Qualifications Skills You'll Need:Education: B. S. Degree in Computer Science, Information Systems, or a related field, or equivalent practical experience. Experience: Relevant internship, co-op, or project experience in cloud computing, system administration, or a related field. Cloud Knowledge: A foundational understanding of cloud computing concepts (e. g. , VPC, IAM, EC2, S3) in a major platform like AWS or Azure. Infrastructure as Code: Academic or project-based experience with IaC tools, specifically Terraform. Operating Systems: Familiarity with the command line and basic concepts of Linux operating systems (RHEL, OEL). Communication: Ability to write and speak English clearly, including communicating technical issues to non-technical people. Teamwork: Ability to work independently and as part of a team. What You'll Like About Us:Great Company Culture. Our people share a competitive drive for excellence in an environment of trust, teamwork, open-mindedness and communication. Safe. Industry leader in health and safety standards. We are committed to creating a safe work environment and protecting all employees and customers. Meaningful Work. What sets up apart is the work we do impacts daily lives - and every employee contributes. Our aggregates produced are used to build roads, schools, hospitals, airports, and housing throughout the United States. Health Benefits. Medical, Dental, Vision programs, plus much more. Rest and Relaxation. Paid vacation, personal floating days, and paid holidays. Prepare for the Future. 401(k) with company match and contribution. Training and Development. We see our development programs and helping our employees meet their goals as a key part of our business. Vulcan Materials Company is committed to employing a diverse workforce. You will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. You also have the right to be free from discrimination for medical needs arising from pregnancy, childbirth, or related medical conditions. Job: Computer Operations Primary Location: Alabama-Birmingham Organization: GM - CORPORATE Schedule: Full-time Job Posting: Oct 23, 2025, 3:04:35 PM

Manage VMware Infrastructure: Monitor and maintain VMware vCenter environments, ensuring optimal performance and uptime. Perform routine tasks such as VM provisioning, resource allocation, and troubleshooting virtualization issues. Administer VMware Horizon (Omnissa): Support deployment and configuration of Horizon components (Connection Servers, UAG). Handle user access issues and maintain virtual desktop pools. Active Directory Administration: Create and manage user accounts, devices, and Group Policy Objects. Perform periodic audits and ensure compliance with security standards. Windows Server Operations: Install, configure, and maintain Windows Server (2016/2019) systems. Apply patches, monitor performance, and troubleshoot server-related issues. Networking & Troubleshooting: Diagnose and resolve basic networking issues (TCP/IP, routing, switching). Collaborate with network teams for VLAN or firewall adjustments when needed. Messaging & Collaboration Support: Assist with on-premises Exchange and hybrid connectivity to Exchange Online. Support email flow troubleshooting and basic mailbox administration. Storage Management: Monitor and manage enterprise storage platforms (Dell PowerStore, Pure Storage, OsNexus). Perform basic provisioning and assist with replication or DR tasks. File System Administration: Maintain Distributed File System (DFS) configurations and troubleshoot replication issues. Documentation & Reporting: Update system documentation, configuration changes, and operational procedures. Provide status updates and escalate issues as needed. Collaboration & Growth: Work closely with team members on projects and incident resolution. Participate in learning opportunities to advance toward senior infrastructure responsibilities. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - Strong background in VMware vCenter, with proven experience in managing and troubleshooting virtual environments. - Solid experience with VMware Horizon (currently known as Omnissa), including deployment and administration. - Basic understanding of networking concepts, including TCP/IP, routing, switching, and strong troubleshooting skills. - 1-2 years of experience administering Active Directory (users, devices, and Group Policy Objects). - Basic knowledge of on-premises Microsoft Exchange Server and hybrid connectivity with Exchange Online. - Exposure to enterprise storage platforms such as Dell PowerStore, Pure Storage, and OsNexus. - 1-2 years of hands-on experience with Windows Server (2016, 2019) installation, configuration, and maintenance. - Understanding of Distributed File System (DFS) concepts and administration. - Certifications: VMware Certified Professional (VCP), MCSA/MCSE in Windows Server or Microsoft 365, Dell EMC or Pure Storage, CCNA or equivalent. - Advanced VMware experience: vSphere, vCenter advanced features (HA, DRS, vMotion), Horizon architecture (Connection Servers, UAG, load balancing), planning and migrations. - Enterprise Storage Administration: SAN/NAS, storage provisioning, replication, and DR tools (e.g., Veeam, Zerto). - Active Directory & Identity Management: Group Policy design, Azure AD Connect, conditional access, MFA, modern identity security practices. - Networking & Security: VLANs, ACLs, firewalls (Cisco, OPNsense, Palo Alto), DNS/DHCP management. - Windows Server & Infrastructure: Advanced Windows Server 2016/2019/2022, clustering, RDS, DFS troubleshooting. - Messaging & Collaboration: Hybrid Exchange, Exchange Online migrations, Office 365 administration. - Cloud familiarity (Azure, AWS) for hybrid/DR scenarios. - Experience in ITIL-based service management processes. - Ability to lead or mentor junior engineers

Motion Industries is seeking a Software Engineer to join our Level 3 Business Applications Support team. The role involves working collaboratively with stakeholders and global teams to deliver effective and user-friendly IT application support solutions that align with strategic business goals. Must be eligible to work in the US without visa sponsorship JOB DUTIES Collaborate with stakeholders, business users, and global teams to identify, deliver, and support IT application solutions aligned with business outcomes. Provide production support for multiple applications by troubleshooting, developing, testing, and deploying fixes and enhancements. Manage and prioritize trouble ticket resolution, ensuring adherence to Application Support SLAs and improving support processes. Develop and maintain monitoring, reporting, incident management, and system performance metrics. Utilize back-end programming and front-end scripting languages to optimize application performance, scalability, and security. Participate in the full software support lifecycle, including installation, configuration, upgrades, and workflow design. Assist in developing and unit testing application programs following technical designs and coding standards. Review and present work for peer or management approval Liaise with internal teams (Development, DevOps, Infrastructure, QA, Cloud, etc.) to address trending issues and coordinate service delivery. Build strong relationships with business units and users to ensure effective support and communication. Support change management initiatives Handles installation, configuration, development, workflow design, monitoring, and/or upgrade of assigned software products. Monitors quality and performance of applications through testing and maintenance. Maintains up-to-date records of issues with existing code. Develops and unit tests application programs as specified in Technical Designs and obtains code reviews, while ensuring that all programming standards and policies are adhered to. Presents work for review and sign off by peers and/or management in their workgroup. EDUCATION & EXPERIENCE Bachelor's degree in Computer Science, Information Services, or equivalent experience. 3-5 years of experience in an application development or support environment. Familiarity with supply chain business processes is a plus. Experience working in or with global IT service providers and application support teams. Proficient in scripting languages, SQL queries, and API integrations. Knowledge of ITSM tools (preferably ServiceNow) and practical application of ITIL service management processes. Strong understanding of multi-tier application architectures. Excellent communication Ability to make timely decisions with incomplete information. COMPANY INFORMATION: Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Job Description Verinext has a strong emphasis on digital systems, data management, and hybrid IT solutions. We empower our clients to expand their digital footprint and enhance operational productivity. We are seeking an IT Systems Engineer. This individual will play a key role in managing and supporting IT infrastructure, as well as serving as backup for several critical systems. (This is a 24/7 environment that may require responses on the weekends and off hours. Applicants must be open to participating in an on-call rotation that includes weekend availability) Requirements Requirements: Strong background in VMware vCenter, with proven experience in managing and troubleshooting virtual environments. Solid experience with VMware Horizon (currently known as Omnissa), including deployment and administration. Basic understanding of networking concepts, including TCP/IP, routing, switching, and strong troubleshooting skills. 1-2 years of experience administering Active Directory (users, devices, and Group Policy Objects). Basic knowledge of on-premises Microsoft Exchange Server and hybrid connectivity with Exchange Online. Exposure to enterprise storage platforms such as Dell PowerStore, Pure Storage, and OsNexus. 1-2 years of hands-on experience with Windows Server (2016, 2019) installation, configuration, and maintenance. Understanding of Distributed File System (DFS) concepts and administration. This is a 24/7 environment that may require responses on the weekends and off hours. Must be able to participate in an on-call rotation that includes weekend availability. Desired Attributes: Strong problem-solving and analytical skills. Ability to work independently as well as part of a team. Effective communication skills for collaborating across technical and non-technical teams. Eagerness to learn and grow into advanced responsibilities within infrastructure and systems engineering. Preferred Qualifications: Certifications: VMware Certified Professional (VCP), MCSA/MCSE in Windows Server or Microsoft365, Dell EMC or Pure Storage, CCNA or equivalent. Advanced VMware experience: vSphere, vCenter advanced features (HA, DRS, vMotion), Horizon architecture (Connection Servers, UAG, load balancing), planning and migrations. Enterprise Storage Administration: SAN/NAS, storage provisioning, replication, and DR tools (e.g.,Veeam, Zerto). Active Directory & Identity Management: Group Policy design, Azure AD Connect, conditional access, MFA, modern identity security practices. Networking & Security: VLANs, ACLs, firewalls (Cisco, OPNsense, Palo Alto), DNS/DHCP management. Windows Server & Infrastructure: Advanced Windows Server 2016/2019/2022, clustering, RDS, DFS troubleshooting. Messaging & Collaboration: Hybrid Exchange, Exchange Online migrations, Office 365 administration. Cloud familiarity (Azure, AWS) for hybrid/DR scenarios. Experience in ITIL-based service management processes. Ability to lead or mentor junior engineers. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Paid Time Off (Vacation, Sick & Public Holidays)

PAY GRADE: Grade 32 TYPE: Full time The City of Mountain Brook is seeking a well-qualified, motivated Network Systems Administrator (II) responsible for identifying, providing, and overseeing the implementation of network/systems solutions within their organization. Employees in this position provide continuous end user training opportunities, develop specialized networks to enhance functionality, investigate/resolve network and systems problems, administer various Information Technology (IT) projects, integrate and maintain Voice over Internet Protocol (VoIP) networks, and make recommendations regarding network equipment purchases (e.g., computers, software). As supervisors of subordinate personnel, Network Systems Administrators (II) assign and review work, administer performance appraisals, provide work-related feedback, and make recommendations for disciplinary action when needed. Network Systems Administrators (II) work almost exclusively indoors in office settings using standard office equipment (e.g., computer, phone, copier). COMPENSATION & BENEFITS: The City of Mountain Brook provides competitive pay and comprehensive benefits packages to include medical and dental insurance, employer-sponsored retirement plan (pension), generous paid holidays, sick and vacation leave, and more. The pay range for this job is presented below: $101,670 - $157,747 MINIMUM QUALIFICATIONS: The following are job-related qualifications that are required for employment consideration for this position: Option A: * Driver's license. * Experience with network administration in a multi-network environment through the design, implementation, maintenance and management of networks. Option B: * Driver's License. * Experience with systems administration in a multi-system environment using various operating systems through the design, implementation, maintenance and management of systems. PREFERRED QUALIFICATIONS: The following are job-related qualifications deemed desirable by the City of Mountain Brook. These qualifications may be considered by the hiring agency when reviewing applications and inviting candidates to participate in subsequent steps in the selection processes. * Any current Microsoft Certification. * Any current Cisco Certification. * Other certifications of a technical nature (e.g., VMWare, Citrix, LINUX). * Experience with data storage systems through the design, implementation, maintenance and management of systems [e.g., storage area networks (SANs), network attached storage (NAS)]. * Supervisory experience (e.g., leading, training, approving time, and/or budgetary responsibilities). TYPICAL JOB DUTIES: * Administers network applications, operating systems, and network equipment by reviewing, monitoring, and testing networking components to ensure efficient performance and to make recommendations for any needed hardware or software changes. * Manages network security by developing, planning, coordinating, and implementing measures, standards, and procedures to maintain the confidentiality, integrity, and availability of computer networks in order to ensure network data is available to authorized users and not tampered with or degraded during data uploads or storage and to protect network hardware and software. * Monitors network security against malware attacks such as viruses (e.g., worms, trojans) spyware, and ransomware by performing security assessments using various software tools, protocols, tests, and system monitoring in order to identify actual and potential network threats and vulnerabilities and to determine network security solutions. * Diagnoses network and system components (e.g., server routers, switches, Networking Operating System, Transmission Control Protocol/Internet Protocol) by performing system tests and evaluating performance results using various troubleshooting tools (e.g., Ping, ICMP, Traceroute, Ipconfig) in order to resolve network connectivity and performance issues. * Manages division projects (e.g., hardware installations, network upgrades, virtualization rollouts, business analytics, and data management) by laying out project planning, execution, monitoring, and completion in order to mitigate technical system/application issues. * Prepares requests for proposals and bid specifications for the jurisdiction or department(s) by reviewing current network and systems infrastructure, network and system's needs, and budget information in order to obtain bids from vendors for networking services, products, or support. * Reviews contracts and bids from vendors by comparing the services, products, and support offered to the specified needs outlined in the request for proposals and bid specifications in order to make a recommendation to the Infrastructure Manager and CIO to ensure contract work, services, or equipment standards are meet. * Administers systems applications and datacenter operations including, servers (virtual and physical), data storage systems, datacenter backup and recovery systems, and ensures that all other support systems are operational in a 24/7 environment by monitoring, installing, or upgrading computer components and software applications in order to ensure system uptime and performance. * Engages in activities designed to ensure professional development, awareness of developments in the field, and knowledge of relevant practices, rules, laws, policies, and/or guidelines. * Supervises staff by assigning and distributing work, directing staff in their job duties, monitoring progress of work, providing feedback and/or training. PHYSICAL DEMANDS: Job is primarily sedentary involving sitting for long periods of time, but may involve occasional walking or standing for brief periods. Job may also involve occasional moderate lifting of items or objects weighing up to 50 lbs. WORK ENVIRONMENT: Work is conducted almost exclusively indoors in an office setting and involves use of standard office equipment, such as computer, phone, copier, etc. EEO STATEMENT: The Personnel Board of Jefferson County provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment with the Personnel Board of Jefferson County, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Each Merit System member city/agency operate its own equal employment opportunity policies available on the individual city/agency website. ACCOMMODATION: To request an accommodation in the application or hiring process due to your own ongoing medical condition or disability, please contact our Accommodations Coordinator at accommodationrequest@pbjcal.org or phone at ************ (select option 1) Monday through Friday, 8:00 a.m. to 5:00 p.m. Central Time. The accommodation process is reserved solely for job seekers with disabilities requesting accessibility assistance or accommodation in the job application process. NOTE: This job posting may close before, or be extended beyond, the listed Target Close Date based on the employment needs of the Merit System. More detail regarding this job is available by clicking Apply. DISCLAIMER: This job posting is not meant to be an all-inclusive list of the job duties, responsibilities, or skills and abilities required to do the job and may be changed at the discretion of the Personnel Board at any time.

Job Description Introduction: C2 Technology Group is seeking Helpers This is a full-time position. The ability to work overtime is necessary when required. Compensation: Compensation rates are based on a combination of knowledge, experience, and ability. Experience: We are interested in reliable people from the Birmingham/Hoover metro area who are strong in character and prepared to start a growing career with low voltage. Individuals will need to have an aptitude for learning, value punctuality, have a strong work ethic, and be willing to overcome challenging obstacles. Applicants must have dependable transportation. Requirements: Personal Protective Equipment (PPE) is required in some environments. It is candidates' responsibility to maintain safety equipment such as gloves, electrical grade safety rated shoes, etc. Ability to safely up to 50 lbs. and climb ladders are a necessity given the nature of our work. OSHA 10 certification (Or willingness to obtain after employment) Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Build The Future with C2 Technology group, a Crete United Company C2 Technology Group, a Crete United Company, is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law. Women and minorities are encouraged to apply.

We are seeking a Systems Engineer to play a key role in building and sustaining the backbone of our IT operations. This position is responsible for delivering a secure, resilient, and high-performing infrastructure that spans Windows and Linux servers, Azure and Microsoft 365 services, databases, and virtualized environments. You will ensure that critical systems remain reliable and efficient, while also strengthening business continuity through effective backup and disaster recovery practices. You will integrate cloud and on-premises technologies, streamline collaboration platforms, and proactively address challenges before they impact users. By combining technical expertise with a focus on continuous improvement, you will help create an environment where technology drives productivity, innovation, and long-term success This position is eligible for remote/hybrid work. Requirements Experience: Five or more years of experience in network engineering or administration and network security. Education: (1) A bachelor's degree in computer science, Information Technology, or equivalent, or (2) achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree (e.g., information technology certifications in lieu of a degree). Certifications such as Cisco, Meraki, Microsoft, CCNA, CCNP, CompTIA Network + are preferred. Interpersonal Skills: Work involves much person contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Technical Skills: Hands on experience with Cisco, Citrix, and other networking equipment. Strong knowledge of TCP/IP, routing protocols, VLANs, and QoS. Proficiency with network monitoring and management tools (e.g., SolarWinds, PRTG, Nagios). Experience with cloud networking (Azure Virtual Network, or hybrid environments preferred.) Ability to create professional presentations using software (PowerPoint, Prezi, etc.) Key Responsibilities Perform administration of Windows Server, database Server, and Linux systems across enterprise environments Administer and support core infrastructure components including DNS, SAN, VMware, Active Directory, Microsoft Exchange/Office 365, and security tools. Manage and maintain security patching, configuration monitoring, system performance, backup and recovery, disaster recovery, and incident response protocols. Administer datacenter infrastructure technologies such as virtualization, enterprise storage, backup solutions, and zero trust network architectures. Utilize ITIL-based frameworks for incident, asset, and change management; experience with platforms like ManageEngine ServiceDesk Plus, Ivanti Service Manager, or ServiceNow is preferred. Ensure the reliability, security, and availability of all systems, servers, and network infrastructure. Monitor, diagnose, and resolve complex system issues using logical analysis and creative problem-solving techniques. Develop and implement strategies to enhance system performance, increase operational efficiency, and reduce downtime. Create and maintain technical documentation, network diagrams, and process flowcharts to support team operations and ensure adherence to best practices. Track and report on system performance metrics, providing actionable insights and clear statistics to IT leadership. Collaborate with internal IT teams, business stakeholders, and external vendors to align infrastructure capabilities with organizational goals. Participate in an on-call rotation and provide emergency support during critical incidents or scheduled maintenance windows. Physical Requirements: During the course of a normal workday, incumbents will sit, stand, walk, see, hear, reach, push, pull use gross and fine motor coordination for activities such as using standard office machines, using paper and routinely lift and carry incidental items such as computers and printers weighing in excess of 40 pounds. Will occasionally stoop, kneel, and lift objects for the purpose of installing desktop software, cables, and networking materials. Salary Description Min: $27.65 Mid: $34.56 Max: $41.47

Job DescriptionTechnical Support Specialist 3 (Energy Management Systems) is part of a contracted 24x7x365 staff that provides frontline computer systems and application diagnostics and support, along with being the primary communications channel between the customer, support personnel and management. Education& Experience Requirements Formal education in Computer Science or related IT field or equivalent experience is required. Knowledge, Skills & Abilities • Requires excellent interpersonal skills and the ability to communicate effectively in both an oral and written manner. The successful candidate will be expected to work with other professionals such ascoordinators, operating company transmission control center personnel and management in a team- oriented and sometimes stressful environment.• Ability to apply excellent customer service skills • Ability to meet Critical Infrastructure Protection (CIP), Sarbanes-Oxley and other federal regulatory compliance requirements. • Ability to multitask and prioritize tasks based on criticality and operational impact to the Bulk Power system. • Ability to follow and properly apply both Change Management processes and knowledge-based procedures • Working knowledge of Windows based operating systems preferred • Working knowledge of AIX or other UNIX based operating systems preferred • Working knowledge of distributed computer networks is a plus. • Ability to build and maintain relationships with key customers • Ability to work nights, weekends, and holidays as a part of rotating shift • Critical thinking/Problem solving abilities Job Responsibilities • Day to day monitoring of the primary SCADA and ancillary systems for health and availability • Front line problem resolution and coordination of repairs with EMS Department Personnel and/or other company personnel • Notification to key customers for the coordination of system outages and events that may impact other critical systems. • Provide input to the Team Lead and Supervisor on continual process improvement and customer feedback • Thoroughly track and document cases to completion with the help of EMS Department personnel • Adhere to all Electronic and Physical access policies • Day to day monitoring and support of Business Continuity and Disaster Recovery systems Other Requirements • Federal Energy Regulatory Commission Standard of Conduct must be understood and signed • The successful candidate must adhere to Separation Protocol • The successful candidate must pass all requirements required by the Southern Company Insider Threat Program. • Enhanced screening (including background, drug screen, and psychological assessment) is required if you are selected. • This position may be sequestered local to the control center as part of essential personnel requirements during severe inclement weather situations • This position requires shift work. Operating shifts are 8 or 12 hours long and rotate between night and day shifts Thanks and Regards Sr. Talent Acquisition Specialist Pankaj Mishra ********************************* ***************

The Desktop Support Technician II role functions at an ITIL Tier 2 support level - which is the first escalation point after the IT Help Desk attempts to resolve a problem. Desktop Support Technician II is responsible for the implementation, troubleshooting and ongoing support of IT Desktop Technology that includes Windows proficiency, software installation, testing desk-side network and phone cable termination, PC imaging, BIOS / Service Pack patching, Desktop ergonomic wire-management, and General Troubleshooting support - applying IT solutions to a wide range of issues. This position is a 100% on-site job, due to the hands-on work and frequent transport of equipment required. This position is required to service equipment in and out of patient care areas using the appropriate clinical safety precautions. Responsibilities Install, manage, and support Windows PCs & laptops, DELL WYSE thin clients, printers, copiers, phones, scanners, barcode readers, e-Sign devices, tablets, and other IT endpoint devices. Install, manage, and support all Desktop Hardware running on hardwired, wireless, DHCP and Static IP networks. May involve collaborating with vendors or other DCH technical departments. Install allowed software using approved application deployment systems or standard manual methods. Proactively improve IT performance, correct issues or reactively restore service in cooperation with various User stakeholders, Information Technology teams, DCH Departments, independent DCH business partners and vendor support personnel. Simulate or recreate User problems to understand operating difficulties. Recommend system modifications or improvements to reduce User problems. Commit to fostering an environment of heightened security by following Information Technology Security Policies and participating in security training, such as Health Insurance Portability & Accountability Act (HIPAA), on an annual basis. Document progress and complete tasks in the appropriate IT support solution. Follow up daily on open cases with the customer, making notes or conversations in the ticket in order for the communication to be part of the record. Communicate technical or complex terms and explanations in user friendly, non-technical language. Respond promptly to phone calls and electronic communications. Use the online knowledge base to resolve known issues at the lowest point of escalation. Contribute to the knowledge base in order to improve the entire team's subsequent troubleshooting. Identify when high impact, urgent or complex issues need to be escalated rapidly. Use informed reasoning to try to resolve tasks before escalating them, whenever possible. Ensure the success of escalated issues by providing a statement in the ticket of what was attempted, and what assistance is still needed. Verify the point of escalation is aware of the issue. Participate in Desktop Team on-call coverage, usually 1 out of every 9 weeks. DCH Standards: Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation. Performs compliance requirements as outlined in the Employee Handbook Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self. Performs essential job functions in a manner that ensures the safety of patients, visitors and employees. Identifies and reduces unsafe practices that may result in harm to patients, visitors and employees. Recognizes and takes appropriate action to reduce risks and hazards to promote safety for patients, visitors and employees. Requires use of electronic mail, time and attendance software, learning management software and intranet. Must adhere to all DCH Health System policies and procedures. All other duties as assigned. Qualifications Required Minimum Qualifications: Associates / Technical degree in a Computer Science or related field with 1 year of relevant work experience. OR HS diploma / GED with a combination of relevant IT Certifications and 2 or more years of relevant IT Desktop work experience. OR HS diploma / GED with 3 or more years of relevant IT Desktop work experience. Higher level degrees, certifications and experience are preferred. IT Desktop Support experience in a Health Care IT setting is preferred. Related skills, certifications and experience for a Desktop Support Specialist include: mid-level proficiency in some combination of personal computer, desktop hardware, networking (LAN/WAN), telecommunications, applications, operating system skills, and customer service. Must be able to read, write legibly, speak and comprehend English. WORKING CONDITIONS Desktop Support Specialist: WORK CONTEXT Important Interpersonal Relationship skills needed: Frequent Contact with Others via face-to-face meetings, telephone, or otherwise. Frequent duties to Cooperate and Cross-Train with others effectively. Frequent Dealing Professionally with External Customers including Patients, Physicians, Vendors, Contractors and Business Partners. Occasional need to deal with Unpleasant or Angry People, this is a customer facing service role. Frequent monitoring and response to Electronic Mail or Text Messages during work hours is expected. Frequent and meaningful communication in face to face meetings, email, and telephone use. Teamwork is key for this position, priorities can change suddenly and the team must adapt. Physical Work Conditions encountered: Occasional - Cramped Work Space, Awkward Positions; Occasional Travel - In an Enclosed Vehicle or Equipment; Usual location - Indoors, Environmentally Controlled; Occasional - Indoors, Not Environmentally Controlled; Brief exposure during equipment transport - Outdoors, Exposed to Weather; Occasional need to [Spend Time Bending or Twisting the Body, Spend Time Climbing Ladders, Spend Time Keeping or Regaining Balance, Spend Time Kneeling, Crouching, Stooping, or Crawling, Spend Time Standing]; Frequent long durations needed - Spend Time Sitting; Frequent need to - Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls; Occasional need especially in Patient Rooms to - Wear Common Protective or Safety Equipment such as Safety Shoes, Gloves, Gowns, mouth/nose face mask, Hard Hats. Structural Job Characteristics: Duration of Typical Work Week - approx. 40 hours, occasionally more when on-call or involved in some kind of disaster response. Significant freedom and frequency in making decisions in regards to prioritization and deployment of your responsibilities. Impact of Decisions on Co-workers or Company Results is high, because most healthcare functions require working IT equipment or software to operate effectively. Time pressures (Service Level Agreements) and resource levels require constant monitoring and reprioritization of tasks. PHYSICAL FACTORS The Americans with Disabilities Act (ADA) requires the job description to document physical factors, including ability, activities, and requirements. Ability: Dynamic Strength - primarily repetitive functions like using a screwdriver to tighten/loosen several screws; Extent Flexibility - The ability to bend, stretch, twist, or reach with your body, arms, and/or legs; Static Strength / Trunk Strength - enough to lift a 50 pound printer on and off a cart and replace one on the user's desk. Activities: Support Team duty involves lifting 50 pounds and lifting and/or carrying such articles as printers, paper boxes, PC's, ladders and telephone hardware including sets and distribution system materials. Desktop Support involves standing, walking, climbing ladders, pulling cables, drilling holes, and other mechanical duties that require sound motor skills. Requires being able to stoop, kneel, and crouch downward and forward by bending legs and spine. Employee should be able to reach and extend hands and arms in any direction, bending, crawling, and stooping. Proper protective equipment will be provided as work environments can include new construction, existing office spaces/desks and medical treatment areas. Has the ability to travel to all Health System facilities Requirements: Please indicate the physical requirements of the job: Frequently - Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Frequently - Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work. Occasionally - Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Must be able to perform the duties with or without reasonable accommodation. Hearing and vision must be normal or corrected to within normal range. Ability to travel to all Health System facilities and transport equipment if needed Physical presence onsite is essential.

Job Description Verinext has a strong emphasis on digital systems, data management, and hybrid IT solutions. We empower our clients to expand their digital footprint and enhance operational productivity. We are seeking an IT Systems Engineer. This individual will play a key role in managing and supporting IT infrastructure, as well as serving as backup for several critical systems. (This is a 24/7 environment that may require responses on the weekends and off hours. Applicants must be open to participating in an on-call rotation that includes weekend availability) Requirements Requirements: Strong background in VMware vCenter, with proven experience in managing and troubleshooting virtual environments. Solid experience with VMware Horizon (currently known as Omnissa), including deployment and administration. Basic understanding of networking concepts, including TCP/IP, routing, switching, and strong troubleshooting skills. 1-2 years of experience administering Active Directory (users, devices, and Group Policy Objects). Basic knowledge of on-premises Microsoft Exchange Server and hybrid connectivity with Exchange Online. Exposure to enterprise storage platforms such as Dell PowerStore, Pure Storage, and OsNexus. 1-2 years of hands-on experience with Windows Server (2016, 2019) installation, configuration, and maintenance. Understanding of Distributed File System (DFS) concepts and administration. This is a 24/7 environment that may require responses on the weekends and off hours. Must be able to participate in an on-call rotation that includes weekend availability. Desired Attributes: Strong problem-solving and analytical skills. Ability to work independently as well as part of a team. Effective communication skills for collaborating across technical and non-technical teams. Eagerness to learn and grow into advanced responsibilities within infrastructure and systems engineering. Preferred Qualifications: Certifications: VMware Certified Professional (VCP), MCSA/MCSE in Windows Server or Microsoft365, Dell EMC or Pure Storage, CCNA or equivalent. Advanced VMware experience: vSphere, vCenter advanced features (HA, DRS, vMotion), Horizon architecture (Connection Servers, UAG, load balancing), planning and migrations. Enterprise Storage Administration: SAN/NAS, storage provisioning, replication, and DR tools (e.g.,Veeam, Zerto). Active Directory & Identity Management: Group Policy design, Azure AD Connect, conditional access, MFA, modern identity security practices. Networking & Security: VLANs, ACLs, firewalls (Cisco, OPNsense, Palo Alto), DNS/DHCP management. Windows Server & Infrastructure: Advanced Windows Server 2016/2019/2022, clustering, RDS, DFS troubleshooting. Messaging & Collaboration: Hybrid Exchange, Exchange Online migrations, Office 365 administration. Cloud familiarity (Azure, AWS) for hybrid/DR scenarios. Experience in ITIL-based service management processes. Ability to lead or mentor junior engineers. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Paid Time Off (Vacation, Sick & Public Holidays)