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Technical support engineer jobs in Urban Honolulu, HI

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  • Application Performance & Network Support Engineer

    Pyramid Consulting, Inc. 4.1company rating

    Technical support engineer job in Urban Honolulu, HI

    Immediate need for a talented Application Performance & Network Support Engineer. This is a 06+ Months Contract opportunity with long-term potential and is located in Honolulu, HI (Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID:25-57178 Pay Range: $25 - $30/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Application Performance & Server Capacity (Primary Focus) Partner with Application Developers to verify new applications meet performance expectations without impacting existing systems. Design, build, and monitor application performance tests across Windows-based servers. Analyze system metrics, test results, and performance trends to identify bottlenecks. Recommend changes related to application design, hardware resources, and architecture. Deliver capacity and performance reports for systems management and business leaders. Monitor changes in systems architecture and how they affect performance. Define, tune, and maintain thresholds for automated performance alerts. Identify capacity risks and provide forward-looking projections. Network & Voice/Telephony Support (Secondary Focus) Support day-to-day LAN, WAN, and Wireless operations and maintenance. Provide Level 1/2 support for network connectivity, VoIP, telephony, and client hardware/software issues. Assist with installation and configuration of phones, routers, LAN switches, WAPs, telephony hardware, and appliances. Perform routine network health checks, validation testing, and incident resolution. Assist with service packs, firmware updates, hotfixes, and system patching. Maintain documentation for network/voice infrastructure and support tickets. Manage device inventory, RMAs, equipment returns, and tracking. Support backup systems, diagnostic tools, and monitoring platforms (TeamTrack, SolarWinds, etc.). Key Requirements and Technology Experience: 3-6 years experience in server performance, capacity analysis, or application performance engineering. Strong expertise with Windows-based servers, metrics, and performance tools. Hands-on experience in LAN/WAN/Wireless network environments. Knowledge of telephony, VoIP, and enterprise voice systems (Cisco, Avaya, etc.). Experience with troubleshooting, ticketing systems, and ops support. Strong analytical skills for performance data interpretation and reporting. Ability to work 100% onsite. Our client is a leading Healthcare Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
    $25-30 hourly 2d ago
  • IT Support Specialist

    Reliant 4.0company rating

    Technical support engineer job in Urban Honolulu, HI

    Job DescriptionSalary: $32-$39/hr **Must be available to work weekends** We are currently seeking aField Service IT Technicianto join our team at Honolulu International Airportin Hawaii. This role is ideal for a tech-savvy individual who thrives in a fast-paced environment, enjoys solving technical problems, and is passionate about delivering exceptional customer service. The ideal candidate will be detail-oriented, have excellent communication skills, and demonstrate strong technical and documentation abilities. Previous experience in an IT support or field service role is preferred. Responsibilities Provide exceptional onsite IT support with a focus on customer service Proactively respond to and resolve break/fix incidents Manage IT service tickets, ensuring timely updates and resolutions Perform hardware support for desktops and laptops Support and troubleshoot mobile devices Maintain, troubleshoot, and repair baggage printers Install new computers, monitors, and other IT hardware as needed Manage and maintain computer hardware and software, including installation and configuration. Troubleshoot software issues across various platforms including Microsoft Office applications. Support desktop environments by resolving problems related to operating systems such as Windows and mac OS. Assist in the management of IT infrastructure including LAN setups and network Communicate effectively with users to understand their needs and provide clear instructions for resolving issues. Minimum Qualifications 1+ year of hands-on IT experience Proven experience in technical support or IT support roles Solid understanding of desktop and laptop hardware troubleshooting Excellent communication skills with a focus on customer service. Ability to work independently as well as part of a team in a fast-paced environment. Proficiency in Windows installation and software configuration Experience with printers, scanners, and other peripherals Customer-focused mindset and strong work ethic Ability to multitask and manage time effectively Demonstrate strong written communication skills Complete administrative tasks accurately and efficiently Minimum Qualifications 2+ years of IT field service experience Industry certifications such as Microsoft MCP, CompTIA A+, or Network+ are a plus Experience working in airport or transportation environments a plus General Expectations Maintain a professional appearance and adhere to company dress code Represent the company positively in all interactions Follow company policies, safety guidelines, and operational procedures Submit accurate timesheets, documentation and other deliverables Keep work areas clean and organized Collaborate with team members and communicate effectively with clients Be a reliable self-starter capable of working independently Benefits Health, Dental, and Vision Insurance Paid Time Off (PTO) 401(k) Retirement Plan Cell Phone Stipend Work Environment Onsite at the airport Involves walking, lifting, and working in dynamic operational areas May require weekend and early morning or late evening shifts If you're enthusiastic about technology and want to be part of a growing team supporting critical airport operations,apply today! Benefits: 401(k) Dental insurance Flexible spending account Health insurance Life insurance Paid time off Retirement plan Vision insurance
    $32-39 hourly 9d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Technical support engineer job in Urban Honolulu, HI

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $43k-51k yearly est. 19d ago
  • IT Helpdesk II

    Lucayan Technology Solutions LLC

    Technical support engineer job in Urban Honolulu, HI

    Job Description Reports To: IT Security Manager Company: Lucayan Technology Solutions LLC Employment Type: Full-Time, On-Site Clearance: Secret Clearance About Us Lucayan Technology Solutions LLC is a leading government contracting firm, supporting national defense initiatives with top-tier technology services. We are committed to delivering secure, innovative IT solutions to federal clients. We are currently seeking a qualified and experienced IT professional to join our team as an IT Helpdesk II technician. This role is essential in resolving advanced technical issues, supporting IT infrastructure, and ensuring compliance with federal cybersecurity regulations. Job Summary The IT Helpdesk II technician will provide advanced (Tier 2) technical support within a fast-paced, security-conscious environment. This position serves as an escalation point for complex issues from Level 1 Help Desk staff and is responsible for in-depth troubleshooting, network and server support, and enterprise application assistance. The IT Help Desk II also mentors Level I staff, assists with system upgrades, and works closely with the IT Security Manager to ensure system performance, security, and operational efficiency in accordance with cybersecurity protocols and compliance standards. Key Responsibilities Handle escalated IT support requests involving complex hardware, software, and network issues via ticketing system, phone, email, or in-person. Perform in-depth troubleshooting and diagnostics to identify and resolve advanced technical issues. Coordinate with third-party vendors and service providers for specialized support and warranty services. Provide support for server and network infrastructure, including connectivity issues, server failures, and network performance concerns. Assist with configuration and management of network devices such as routers, switches, and firewalls. Monitor network performance and security, addressing issues proactively. Manage user accounts and permissions in Active Directory and other enterprise systems, including account creation, modification, and deactivation. Resolve complex login and access control issues, including advanced password resets and multi-factor authentication. Provide advanced support for enterprise software applications, including installation, configuration, troubleshooting, and performance optimization. Assist with software updates, patches, and upgrades to ensure security and compatibility. Provide technical support during organizational events, ensuring stable IT operations and connectivity. Assist with setup, configuration, and troubleshooting of specialized event-related IT equipment. Create and maintain detailed documentation for complex issues, solutions, procedures, and system configurations. Develop and update knowledge base articles to assist Level 1 Help Desk staff and end users. Mentor and train Level 1 Help Desk staff, sharing knowledge and providing technical guidance. Participate in incident and problem management processes, ensuring rapid resolution of critical issues and root cause analysis for recurring problems. Monitor Help Desk performance metrics, such as ticket resolution times, system uptime, and user satisfaction. Generate detailed reports and recommend process improvements and technology enhancements based on performance data. Collaborate with other IT teams to address cross-functional issues and improve service delivery. Qualifications Required: Education: Associate degree in Information Technology, Computer Science, or related field; or equivalent experience. Experience: 2+ years in IT support, with at least 1 year handling Tier 2 responsibilities in a government, military, or enterprise environment. Clearance: U.S. citizenship required; must hold or be able to obtain and maintain a DoD Secret Clearance. Active Security Clearance or higher Certifications (DoD 8570 IAT Level II requirement): One of the following required within 6 months of hire: CompTIA Security+ CE CompTIA CySA+ Cisco CCNA Security Equivalent IAT Level II certification Training Requirements (must be completed within 30 days of hire, then annually): DoD Cyber Awareness / IA Training DoD AT Level I (Anti-Terrorism Awareness) OPSEC Awareness Training (Level I) iWATCH Training Preferred: Active DoD security clearance (Secret or higher). Experience with NIST SP 800-171, DFARS, or CMMC frameworks. Familiarity with enterprise-level software applications and IT ticketing systems. Prior experience supporting government or defense contracting environments. Work Conditions Onsite work required at our Honolulu, Hawaii location. Standard duty hours: Monday - Friday, 0800-1600 HST, excluding federal holidays. Occasional after-hours or on-call support may be required for outages, upgrades, or security incidents. Physical ability to lift up to 25 lbs and assist with IT equipment setup and movement. Apply today to join a high-performing, mission-driven team supporting national security through advanced IT and cybersecurity solutions! Powered by JazzHR WvmFP7Ogol
    $32k-46k yearly est. 22d ago
  • Tier II Help Desk Technician - Journeyman

    ASM Research, An Accenture Federal Services Company

    Technical support engineer job in Urban Honolulu, HI

    Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. Provides hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to Military OneSource program users for the program's cloud computing environment, desktop applications, and cloud-based telephony client, resolving support requests while meeting customer satisfaction and continuous service delivery demands. **Job Responsibilities** + Assists users with logged IT-related incidents when called upon. + Responsible for taking ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible, usually by remote diagnosis on the phone or via Internet online support. + When necessary, elevates issue to the appropriate Tier III resources for cloud computing or cloud-based telephony support. + Maintains excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization. + Installs, configures, patches and maintains appropriate technologies (e.g. servers/databases/network/ storage/software solutions). + Analyzes system performance indicators and recommends improvement actions. **Minimum Qualifications** + US citizen and fluent English speaker + Current, active DoD Secret Security Clearance + Bachelor's degree and 5 years of experience providing computer/network user support in a help desk environment (additional 4 years of work experience may be considered in lieu of Bachelor's degree) + Excellent customer service and communications skills + Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project).. **Other Job Specific Skills** + Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. + Applies standard methodology, techniques, procedures and criteria. + Ability to analyze, troubleshoot and resolve complex system hardware, software or networking related problems. + Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. + Exceptional customer service skills. + Experience with cloud infrastructure, digital workspace, and storage technology. + Understanding of ITIL Foundation + AWS Cloud Practitioner + CompTIA A+ CompTIA Cloud **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $28.51 - $41.35 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $32k-46k yearly est. 19d ago
  • Technology Support Specialist I

    ACL Digital

    Technical support engineer job in Urban Honolulu, HI

    OSTS Onsite - Honolulu, HI - Part-Time Contractor This is actually at Technology Support Specialist I - working through a FG template issue, that is why it shows as a level IV (3 days 24 hours weekly) Bill Rate: * This will be a 24-hour weekly contractor (weekday hours/days to be determined by Manager. However, if there are network outages or weekend/afterhours support needed, the hours may be adjusted or increased, As a member of the On-site technical support team, you play a crucial role in keeping IT operations running smoothly and ensuring your customers have the support they need to effectively utilize technology in their day-to-day work. Join us and build an exceptional experience for yourself, and a better working world for all. Audio Visual Responsibilities of an On-Site Technician: * Microsoft Surface Hubs - Understand how to configure surface Hub settings, including display and audio settings, and network configurations. Ability to reset or reconfigure the device when necessary. * Crestron - Diagnose and resolve network connectivity issues for Crestron devices, including wired and wireless connections. Ensure that all devices are properly connected to the network and can communicate with each other. Diagnose and fix audio issues, such as volume control, speaker output, and microphone functionality. Troubleshoot video issues, including display problems and resolution settings. * Microsoft Teams Rooms - Diagnose and resolve connectivity issues for MTR's and ensure that the system is properly connected to the internal network. Ability to troubleshoot issues related to the MTR's user interface, including touch panel responsiveness and meeting controls. Ensure the interface is properly displaying meeting information and controls * Additional technologies to support - Condeco, Barco Click Share, Pano, Polycom, Cisco, AV equipment (speakers, cameras, and monitors/kiosks) Technical Responsibilities of an On-Site technician: * Providing support to all customers within your coverage location(s): who may be working on-site, at a client engagement or off-site * Troubleshooting and Problem solving: PC, MAC, application, AV, and network connectivity issues, etc. * ServiceNow ticket management; prioritizing tickets and awareness of SLAs * Supporting Microsoft Windows and MAC operating systems * Working knowledge of Microsoft applications: Outlook, Teams, OneDrive, Office365 * Asset management: shipping, receiving, tracking, and managing hardware assets from acquisition through disposal process * Printer support (installation, configuration, relocation, and troubleshooting) * Event and Meeting Support (may occur on-site or off-site) * Occasional travel may be required to support other EY locations, client engagement sites, or off-site events * Provide remote hands support while guided by our network operations team (checking ports, tracing cables, rebooting hardware, upgrading devices) * VIP/White Glove support * Occasional after-hour support may be required Interpersonal skills an On-site technician should have: * Outstanding customer service skills * Excellent communication skills * Great team mentality * Self-motivated, organized, detail oriented, ability to multi-task * Desire to learn and build a career as unique as you are Experience Requirements: * 2+ years of on-site technical support experience, or degree in related discipline EY exists to build a better working world, helping to create long-term value for clients, people, and society. EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, national origin, disability status, or any other legally protected basis. EY is committed to providing reasonable accommodation to qualified individuals with disabilities. Fortune Best Workplaces for Women Fortune 100 Best Companies to Work For list for 24th year. (US) America's Greatest Workplaces for Diversity 2023 by Newsweek
    $32k-46k yearly est. 20d ago
  • On-Call IT Technician - PC, Mac & Desktop Urban Honolulu, HI - Hiring NOW

    Geeks On Site 3.1company rating

    Technical support engineer job in Urban Honolulu, HI

    💼 Job Type: 1099 Independent Contractor (On-Call) 💰 Pay: $35 per hour (on-site) 🗓 Schedule: Flexible / On-Demand - You accept jobs based on your availability ⚠️ Important Note - Read Before Applying This is not a full-time job and does not guarantee hours. You will join our on-call technician network as a 1099 independent contractor. We assign jobs to you based on your stated availability and proximity to the job site, using our internal dispatch platform and CRM. You control your schedule and decide which assignments to take. This is a great opportunity for techs looking to earn supplemental income or work flexibly on their own terms. About the Role Geeks on Site is seeking skilled and dependable on-call IT Field Technicians to provide onsite troubleshooting, repair, and setup for residential and small business clients. You'll handle a range of technical issues across Windows PCs, Macs, printers, and scanners, including both hardware and software diagnostics. Key Responsibilities Diagnose and resolve hardware and software issues on Windows and Mac devices Troubleshoot OS problems: boot errors, blue/black screens, login failures Perform clean-ups and system tune-ups for slow/unresponsive machines Assist with wired and wireless internet connectivity issues Replace hardware components: hard drives, fans, RAM, etc. Reinstall or repair Windows/mac OS using bootable USB or recovery tools Setup and troubleshoot commercial printers and scanners Add remote support tools or desktop shortcuts as needed Educate clients with basic how-to or post-service guidance Document service details and escalate complex problems if necessary Requirements 2+ years of IT support experience, ideally in the field Comfortable with Windows 10/11, mac OS, and BIOS-level troubleshooting Skilled in hardware replacement and component-level repair Knowledge of networking basics (LAN/WiFi setup and troubleshooting) Familiarity with commercial printers/scanners is a plus Must own necessary tools (bootable USBs, screwdrivers, diagnostic gear, etc.) Reliable vehicle and valid driver's license Strong communication skills and a professional attitude Ability to work independently and manage your own time Benefits What You Get Competitive on-site pay: $35/hour Fully flexible schedule - you only accept jobs when you're available Be part of a nationally recognized tech service brand Dispatching, client communication, and billing are handled for you What to Expect After You Apply Intro call with one of our recruiters Electronic onboarding (contractor paperwork, policies, etc.) Submit a mandatory background check Provide your preferred availability through our technician portal Get access to our CRM and start receiving on-call job opportunities in your area Great For Techs Who... ✅ Want part-time, flexible work without fixed hours ✅ Enjoy working independently and solving a wide range of tech issues ✅ Are looking to supplement their income with on-demand tech work
    $35 hourly Auto-Apply 60d+ ago
  • Support Technician

    Daveandbusters

    Technical support engineer job in Urban Honolulu, HI

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Salary Range: 14 - 20 We are an equal opportunity employer and participate in E-Verify in states where required.
    $33k-45k yearly est. Auto-Apply 60d+ ago
  • Network Technician (Required Security Clearance)

    Artech Information System 4.8company rating

    Technical support engineer job in Urban Honolulu, HI

    Artech is a global staffing and IT consulting company. We are constantly on the lookout for professionals to fulfill the staffing needs of our clients, and we currently have a job opening that may interest you. Below is a summary of the position. Job Description Monitor the infrastructure and network, responding appropriately to alerts and events. Respond to incidents from triage through resolution, including escalations, where appropriate. Respond to infrastructure repairs, including directing remote activities to maintain operational effectiveness for services. Provide root cause analysis documentation in accordance with Government procedures Qualifications Required: 1- Active Secret or Top Secret Clearance 2- CompTIA Security+ Certification Additional Information URGENT REQUIREMENT ! ! ! SWIFT ACTION FROM CLIENT EXPECTED
    $95k-116k yearly est. 1d ago
  • Casual Hire- IT Specialist

    University of Hawaii System 4.6company rating

    Technical support engineer job in Urban Honolulu, HI

    Applicants seeking short-term or part-time work with the University of Hawai'i may apply for Casual Hire positions, which include administrative, professional, and technical (APT) or instructional-type positions. Because of the temporary nature of these appointments, Casual Hire employees are noteligible for most benefits as provided to regular BOR and Civil Service employees such as paid leave and holidays. Casual Hire appointments may last for up to 89 days for full-time employees, and up to1 calendar year for part-time employees. Title:IT Specialist PositionNumber:Casual Hire HiringUnit:UH Office of Campus Services Location:UH at Manoa DatePosted: December 22, 2025 Closing Date: December 23, 2025, 11:59pm Salary Range:$25.72-$44.78 per hour Work Schedule: 7hours per week, as needed; includes evenings and weekends Temporary/Permanent: Temporary part-time Funding:Special Duties and Responsibilities (* Denotes Essential Functions) * *Installs, configures, maintains, troubleshoots, and administers all networks, servers, systems, and applications. * *Ensures that the systems are running securely and backups are completed as scheduled. Must be available off-hours to troubleshoot systems if needed. * *Works with UHM ITS when necessary for scheduling and installation of network and other IT systems as assigned. * *Develops, documents, implements and enhances applications change-management procedures and activities. * *Designs, develops, tests, and documents scripts and routines as needed for enhancing and automating applicationsmonitoring and management. * *Identifies IT needs and defines the projects to meet those needs. Defines and develops the IT environment and/or technical architecture which will be deployed. * *Research acquisition of 3rd party software. * *Provides instructions and training to staff on the use of IT systems. * *Provides hardware and software technical assistance when problems occur on all types of IT equipment in use by staff including, but not limited to, Windows and Mac, tablets, and mobile devices. * *Serves as a source of support services in computer support areas providing computer technical advice to assignedmanagement and personnel. * *Researches training options employees on system and applications acquired. * *WorkingwithITSand/orrespectivevendors,supportsandtroubleshootssecuritysystemsthatrequiremonitoringthroughout the UHM campus. * *Maintains the highest level of integrity and confidentiality in dealing with sensitive data. * Other duties as assigned. Minimum Qualifications 1. Possession of a pertinent baccalaureate educational degree in Management Information Systems, Computer Science, or related field and 3 years of progressively responsible professional information technology experience with responsibilities for Multi-User System Administration, or any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated. 2. Considerable working knowledge of Multi-User System Administration as demonstrated by the broad knowledge and understanding of the full range of pertinent standard and evolving information technology concepts, principles and methodology. 3. Considerable working knowledge and understanding of the broad technology, systems, hardware and software associated with Windows Server systems, Windows Active Directory, Windows Domain Controller, and database management systems. 4. Demonstrated ability to recognize a wide range of intricate problems, use reasoning and logic to determine accurate causes, and apply principles and practices to determine, evaluation, integrate, and implement practical and thorough solutions in an effective and timely manner. Demonstrated ability to interpret and present information and ideas clearly and accurately in writing, verbally and by preparation of reports and other materials. 5. Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team leaders and members, and individuals. 6. Ability to travel for purposes of attending meetings, training, and other activities. 7. Ability to work beyond normal hours, including evenings, weekends, and holidays as required by special events or emergency situations. Desirable Qualifications * Experience maintaining and administering Windows 2008 or higher server. Experience maintaining and administering Microsoft SQL 2008 or higher server. * Working knowledge of monitoring and managing various types of security devices such as CCTV, surveillancesecurity cameras/DVR systems, fire alarms, card key access. * Experience with Genetec's security system for monitoring various security devices. * Working knowledge of firewall configurations and implementation. * Experience installingandmaintaining WindowsDomainControllersandWindowsActiveDirectory. ToApply: Send resume and 3 professional references to****************** Inquiries: Campus Services Human Resources Office; ************;****************** EEO, Clery Act, ADA The University of Hawai'i is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment, including on the basis of veteran and disability status. For more information, visit: ******************************************** Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks. In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at: ***************************************************** or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office. Accommodation Request: The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link: *********************************************************
    $25.7-44.8 hourly Easy Apply 1d ago
  • Digital Network Exploitation Analyst 3 (CCAs Accepted)

    Wyetech

    Technical support engineer job in Urban Honolulu, HI

    At Wyetech, you'll be at the center of an award-winning corporate culture, breaking technological barriers and solving real-world problems for our federal government customers. We are committed to hiring the best of the best, and in return, we offer a world-class, truly unique employee experience that is rare within our industry. Job Description is Classified. Due to federal contract requirements, United States Citizenship and position appropriate security clearance is required. (e.g. Active TS/SCI security clearance with agency appropriate polygraph). Required Qualifications TS/SCI with agency appropriate poly Ten (10) years of experience and an Associate's Degree in Degree in Computer Science or related fields (Engineering, Mathematics) may be considered relevant if programs contain a concentration of courses in the following foundational CS areas: algorithms, computer architecture (not network architecture), programming methodologies and languages, data structures, logic and computation, and advanced mathematics (for example, calculus, discrete mathematics). OR Eight (8) years of experience and an Bachelor's Degree in Degree in Computer Science or related fields (Engineering, Mathematics) may be considered relevant if programs contain a concentration of courses in the following foundational CS areas: algorithms, computer architecture (not network architecture), programming methodologies and languages, data structures, logic and computation, and advanced mathematics (for example, calculus, discrete mathematics). OR Six (6) years of experience and an Master's Degree in Degree in Computer Science or related fields (Engineering, Mathematics) may be considered relevant if programs contain a concentration of courses in the following foundational CS areas: algorithms, computer architecture (not network architecture), programming methodologies and languages, data structures, logic and computation, and advanced mathematics (for example, calculus, discrete mathematics). OR Four (4) years of experience and an Doctorate Degree in Degree in Computer Science or related fields (Engineering, Mathematics) may be considered relevant if programs contain a concentration of courses in the following foundational CS areas: algorithms, computer architecture (not network architecture), programming methodologies and languages, data structures, logic and computation, and advanced mathematics (for example, calculus, discrete mathematics). Relevant Experience Relevant experience must be in computer or information systems design/development/analysis. In addition, it may also include engineering hardware and/or software, programming, computer/network security, vulnerability analysis, penetration testing, computer forensics, information assurance, systems engineering, and/or network and systems administration. Completion of military training in a relevant area such as JCAC (Joint Cyber Analysis Course) will be considered towards the relevant experience requirement (i.e., 24-week JCAC course will count as 6 months of experience). Information Technology (IT) and Information Security (IS) degrees may be considered relevant if the programs contain the amount and type of coursework equivalent to a Computer Science (CS) major. The Benefits Package Wyetech believes in generously supporting employees as they prepare for retirement. The company automatically contributes 20% of each employee's gross compensation to a Simplified Employee Pension (SEP) IRA, with no requirement for employee matching. All contributions are fully vested from day one, ensuring immediate ownership of retirement funds. Additional benefits include: Wyetech provides a generous PTO plan of up to 200 hours annually, aligned with applicable state leave regulations. Employees have the flexibility to adjust their PTO allocation at the start of each calendar year, ensuring it meets their evolving needs. Full-time employees have the option to participate in a variety of voluntary benefit plans including: A Choice of Medical Plan Options, some with Health Savings Account (HSA) Vision and Dental Life and AD&D Benefits Short and Long-Term Disability Hospital Indemnity, Accident, and Critical Illness Insurances Optional Identity Theft and Legal Protection Services Company Environment & Perks Employee Referral Bonus Eligibility up to $10,000 Mobility Among Wyetech-supported Contracts Various contract and work locations throughout Maryland, Virginia, Colorado, Texas, Utah, Alaska, Hawaii and OCONUS Various team-building events throughout the year such as: monthly lunches, summer company picnic, and an annual holiday party. Employees receive two complementary branded clothing orders annually. Wyetech, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Affirmative Action Statement: Wyetech, LLC is committed to the principles of affirmative action in all hiring and employment for minorities, women, individuals with disabilities, and protected veterans. Accommodations: Wyetech, LLC is committed to providing an inclusive and accessible hiring process. If you need any accommodations during the application or interview process, please contact Brittney Wood. at 844-WYETECH x727 or ********************. We are happy to provide reasonable accommodations to ensure equal access to all candidates.
    $90k-114k yearly est. Auto-Apply 60d+ ago
  • Engineer, Software & Information Platform

    Cardinal Health 4.4company rating

    Technical support engineer job in Urban Honolulu, HI

    **What Software & Information Platforms contributes to Cardinal Health** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Software & Information Platforms manages the technical configuration, design, administration, development, implementation and support of application and information frameworks that the organization's application solutions utilize. This job family partners with Application Development & Maintenance teams and other Information Technology function teams to identify enhancements for platforms and long-term capabilities. This position will support designing, building, and operationalizing large-scale enterprise Business Intelligence platforms and applications using at least two or more technologies like SAP Business Objects, Tableau and Alteryx in both Windows and Linux OS. **What is expected of you and others at this level** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May contribute to the development of policies and procedures + Works on complex projects of large scope + Develops technical solutions to a wide range of difficult problems + Solutions are innovative and consistent with organization objectives + Completes work; independently receives general guidance on new projects + Work reviewed for purpose of meeting objectives + May act as a mentor to less experienced colleagues **Responsibilities:** + Design, implement, and support BI platform administration including infrastructure builds, upgrades, performance testing, and ensuring high availability across cloud and on‑premises environments. + Administer and maintain BI platforms (e.g., SAP BusinessObjects, Tableau, Alteryx, Looker, SAS), with demonstrated expertise in at least two technologies. + Provide infrastructure and platform sizing for projects, including hardware, software, and cloud resource planning. + Manage multi‑tier BI environments: configure servers, groups, projects, workbooks, data sources, and secure connections. + Monitor, tune, and optimize performance using both native BI tools and cloud monitoring solutions to ensure scalability and reliability. + Ensure compliance and security standards are met or exceeded, supporting internal controls and external audits. + Collaborate with cross‑functional teams and external partners to deliver solutions, track project progress, and communicate risks and impacts to leadership. + Drive innovation and best practices by conducting proof‑of‑concepts, developing automation frameworks, and standardizing naming conventions, scripts, and coding practices. **Qualifications:** + Bachelor's degree preferred or equivalent work experience preferred + 4-8 years of experience, preferred + Bachelor's degree in related field, or equivalent work experience, preferred + 3+ years of architecture and engineering experience in Data Analytics/Reporting and Data Visualization tools preferred. + 2+ years of hands-on GCP experience in products like Compute Engine, IAM and APIs + Hands-on experience in architecting and designing Business Intelligence platforms in GCP/AWS cloud + Hands-on experience with Business Intelligence technologies like SAP Business Objects and Tableau + Advanced experience in writing complex SQL queries, stored procedures, etc + Experience in connecting analytic applications to GCP data stores such as BigQuery. + Programming languages Python, Java, and frameworks- Spring Boot, Spring MVC, REST API development expertise is a plus + Preferred to have prior experience in Collibra and Atscale. + Experience with CI/CD pipelines such as Concourse, Jenkins is a plus + Google Cloud Platform or any BI tool administration certification is a plus **Anticipated salary range:** $94,900 - $135,600 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 02/15/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $94.9k-135.6k yearly 4d ago
  • Junior Systems Engineer

    Servpac Inc.

    Technical support engineer job in Urban Honolulu, HI

    Job DescriptionSalary: Servpac is Hawaii's Cloud Solution. We offer best-in-class solutions to hundreds of local businesses, including Cloud Computing, Data Colocation, Managed IT Services, Disaster Recovery Office Space, Fiber Internet and VoIP Business Phones. We are a fast-paced company looking to add highly-motivated individuals to our team. If you have a "can-do" attitude, are a constant learner and passionate about your work, Servpac is the place for you. Our company has been recognized as one of Hawaiis Best Workplaces by Hawaii Business Magazine and Pacific Business News for the last seven years. Responsibilities Setup new customers, including requirement analysis, provisioning, installation, training, etc. Support existing customers with their technical issues Provide support to senior engineers on system customizations and product development Assist with the configuration, implementation, and support of Servpacs internal and customer networks and internet protocols Work with service coordinators, vendors and customers for smooth service activation Assist with setup, troubleshooting, and acceptance of new programs and circuits (including VoIP and fiber) Assist with maintenance of cloud management and virtual machines Support sales for special customer requirement analysis Requirements Bachelors degree Experience working with Windows Server and/or Desktop operating systems Excellent computer skills Must have exceptional organizational and multitasking skills Must have exceptional verbal and written communication skills Must have excellent customer support skills and attitude Ability to explain technical terms to non-technical users or stakeholders Prior help desk and/or technical support experience is a plus We offer employees an inclusive work environment with a competitive benefits package, including: Comprehensive health insurance package PTO days Employer matched retirement plan Flexible work schedule Paid volunteer/community service days Phone and internet monthly stipend Work anniversary gift cards Weekly training seminars Education reimbursement Office snacks Team building events Smartwatch reimbursement Free parking For more information, visit: ***********************
    $50k-67k yearly est. 7d ago
  • Submarine Operating Authority (SOA) Computer Engineer

    Predicate Logic Inc. 3.7company rating

    Technical support engineer job in Waimanalo, HI

    Job Description Predicate Logic is looking for a motivated Submarine Operating Authority (SOA) Computer Engineer to join our team in Honolulu, HI. Founded in 1992, Predicate Logic is a woman-owned, employee-owned, high technology engineering service company. Predicate Logic's employees routinely receive many accolades and awards from its customers. The corporate headquarters is in San Diego, California. Predicate Logic also has offices in Chesapeake, Virginia, specializing in communications engineering, training, and Cybersecurity, and in Charleston, South Carolina, supporting the Navy and Marine Corps programs through Naval Information Warfare Center Charleston. SECURITY CLEARANCE: Applicant must be eligible for a Department of Defense (DoD) personnel security clearance. RESPONSIBILITIES: Assist Government personnel in troubleshooting and repair of serial and IP-based communications systems and networks. Support End Users via email, phone, and site visits. Act as the liaison to the appropriate In-Service Engineering Activity (ISEA) to ensure problems that cannot be corrected locally are resolved by outside personnel. Develop/provide test and evaluation support for new concepts, System Operational Verification Tests, and other test events requiring networking expertise. Assist government personnel in maintaining strict configuration control of current architectures. Participate in Submarine Shore Computer and Communications Systems Engineering Reviews and provide technical representation at meetings as required. Provide network and system administration of the designated Computer and Communications Systems. Install and configure workstations, servers, and applications. EXPERIENCE: Minimum of twelve (12) years of hands-on experience with Military Communications, including RF paths providing IP network connectivity. First-hand experience desired in the following areas: 1) CISCO Router / Switch configuration and troubleshooting, 2) Microsoft Domain Administration, 3) Virtual server administration, 4) Configuration and troubleshooting of Military Communications Systems and other submarine-specific transmit and receive equipment, and 5) Configuration and troubleshooting of Cryptographic Devices (for example. KG-175 TACLANE series, KIV-7 Series, and KG-333). Strong technical and operational experience in special operations or expeditionary intelligence warfare. Proficiency in performing software updates, intermediate to advanced troubleshooting, diagnosis of hardware, and hardware replacement. Demonstrated experience in data analysis and interpretation. EDUCATION: Bachelors Degree Computers, Electrical/Electronics, Mathematics with field of Computer Science. Submarine Communications Experience HIGHLY desired. Must have a Cyber Security Work Force (CSWF) Information Assurance Technician Level II (IAT II) certification per DoD instructions. Equal Opportunity Employer/Veterans/Disabled Predicate Logic is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Job Posted by ApplicantPro
    $76k-97k yearly est. 1d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time

    Us Navy 4.0company rating

    Technical support engineer job in Urban Honolulu, HI

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training
    $43k-51k yearly est. 8d ago
  • Tier II Help Desk Technician - Journeyman

    ASM Research, An Accenture Federal Services Company

    Technical support engineer job in Urban Honolulu, HI

    Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. Provides hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to Military OneSource program users for the program's cloud computing environment, desktop applications, and cloud-based telephony client, resolving support requests while meeting customer satisfaction and continuous service delivery demands. **Job Responsibilities** + Assists users with logged IT-related incidents when called upon. + Responsible for taking ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible, usually by remote diagnosis on the phone or via Internet online support. + When necessary, elevates issue to the appropriate Tier III resources for cloud computing orcloud-based telephony support. + Maintains excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization. + Plans and implements complex changes on production systems. + Analyzes and assesses the impact and risk of complex risk changes on production systems. + Resolves escalated Level 1/2 incidents affecting the operation/availability of production systems, through troubleshooting and implementing the most complex fixes. + Installs, configures, patches and maintains appropriate technologies (e.g. servers/databases/network/ storage/software solutions). + Performs major upgrades of systems and associated products/software solutions. **Minimum Qualifications** + US citizen and fluent English speaker + Current, active DoD Secret Security Clearance + Bachelor's degree and 5 years of experience providing computer/network user support in a help desk environment (additional 4 years of work experience may be considered in lieu of Bachelor's degree) + Excellent customer service and communications skills + Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project). **Other Job Specific Skills** + Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. + Applies standard methodology, techniques, procedures and criteria. + Ability to analyze, troubleshoot and resolve complex system hardware, software or networking related problems. + Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. + Exceptional customer service skills. + Experience with cloud infrastructure, digital workspace, and storage technology. + ITIL Foundations + AWS Cloud Practitioner + CompTIA A+ CompTIA Cloud **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $28.51 - $41.35 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $32k-46k yearly est. 19d ago
  • IT Helpdesk II

    Lucayan Technology Solutions

    Technical support engineer job in Urban Honolulu, HI

    Reports To: IT Security Manager Company: Lucayan Technology Solutions LLC Employment Type: Full-Time, On-Site Clearance: Secret Clearance About Us Lucayan Technology Solutions LLC is a leading government contracting firm, supporting national defense initiatives with top-tier technology services. We are committed to delivering secure, innovative IT solutions to federal clients. We are currently seeking a qualified and experienced IT professional to join our team as an IT Helpdesk II technician. This role is essential in resolving advanced technical issues, supporting IT infrastructure, and ensuring compliance with federal cybersecurity regulations. Job Summary The IT Helpdesk II technician will provide advanced (Tier 2) technical support within a fast-paced, security-conscious environment. This position serves as an escalation point for complex issues from Level 1 Help Desk staff and is responsible for in-depth troubleshooting, network and server support, and enterprise application assistance. The IT Help Desk II also mentors Level I staff, assists with system upgrades, and works closely with the IT Security Manager to ensure system performance, security, and operational efficiency in accordance with cybersecurity protocols and compliance standards. Key Responsibilities Handle escalated IT support requests involving complex hardware, software, and network issues via ticketing system, phone, email, or in-person. Perform in-depth troubleshooting and diagnostics to identify and resolve advanced technical issues. Coordinate with third-party vendors and service providers for specialized support and warranty services. Provide support for server and network infrastructure, including connectivity issues, server failures, and network performance concerns. Assist with configuration and management of network devices such as routers, switches, and firewalls. Monitor network performance and security, addressing issues proactively. Manage user accounts and permissions in Active Directory and other enterprise systems, including account creation, modification, and deactivation. Resolve complex login and access control issues, including advanced password resets and multi-factor authentication. Provide advanced support for enterprise software applications, including installation, configuration, troubleshooting, and performance optimization. Assist with software updates, patches, and upgrades to ensure security and compatibility. Provide technical support during organizational events, ensuring stable IT operations and connectivity. Assist with setup, configuration, and troubleshooting of specialized event-related IT equipment. Create and maintain detailed documentation for complex issues, solutions, procedures, and system configurations. Develop and update knowledge base articles to assist Level 1 Help Desk staff and end users. Mentor and train Level 1 Help Desk staff, sharing knowledge and providing technical guidance. Participate in incident and problem management processes, ensuring rapid resolution of critical issues and root cause analysis for recurring problems. Monitor Help Desk performance metrics, such as ticket resolution times, system uptime, and user satisfaction. Generate detailed reports and recommend process improvements and technology enhancements based on performance data. Collaborate with other IT teams to address cross-functional issues and improve service delivery. Qualifications Required: Education: Associate degree in Information Technology, Computer Science, or related field; or equivalent experience. Experience: 2+ years in IT support, with at least 1 year handling Tier 2 responsibilities in a government, military, or enterprise environment. Clearance: U.S. citizenship required; must hold or be able to obtain and maintain a DoD Secret Clearance. Active Security Clearance or higher Certifications (DoD 8570 IAT Level II requirement): One of the following required within 6 months of hire: CompTIA Security+ CE CompTIA CySA+ Cisco CCNA Security Equivalent IAT Level II certification Training Requirements (must be completed within 30 days of hire, then annually): DoD Cyber Awareness / IA Training DoD AT Level I (Anti-Terrorism Awareness) OPSEC Awareness Training (Level I) iWATCH Training Preferred: Active DoD security clearance (Secret or higher). Experience with NIST SP 800-171, DFARS, or CMMC frameworks. Familiarity with enterprise-level software applications and IT ticketing systems. Prior experience supporting government or defense contracting environments. Work Conditions Onsite work required at our Honolulu, Hawaii location. Standard duty hours: Monday - Friday, 0800-1600 HST, excluding federal holidays. Occasional after-hours or on-call support may be required for outages, upgrades, or security incidents. Physical ability to lift up to 25 lbs and assist with IT equipment setup and movement. Apply today to join a high-performing, mission-driven team supporting national security through advanced IT and cybersecurity solutions!
    $32k-46k yearly est. Auto-Apply 60d+ ago
  • On-Call IT Technician - PC, Mac & Desktop Urban Honolulu, HI - Hiring NOW

    Geeks On Site 3.1company rating

    Technical support engineer job in Pearl City, HI

    Job Description ???? Job Type: 1099 Independent Contractor (On-Call) ???? Pay: $35 per hour (on-site) ???? Schedule: Flexible / On-Demand - You accept jobs based on your availability ⚠️ Important Note - Read Before Applying This is not a full-time job and does not guarantee hours. You will join our on-call technician network as a 1099 independent contractor. We assign jobs to you based on your stated availability and proximity to the job site, using our internal dispatch platform and CRM. You control your schedule and decide which assignments to take. This is a great opportunity for techs looking to earn supplemental income or work flexibly on their own terms. About the Role Geeks on Site is seeking skilled and dependable on-call IT Field Technicians to provide onsite troubleshooting, repair, and setup for residential and small business clients. You'll handle a range of technical issues across Windows PCs, Macs, printers, and scanners, including both hardware and software diagnostics. Key Responsibilities Diagnose and resolve hardware and software issues on Windows and Mac devices Troubleshoot OS problems: boot errors, blue/black screens, login failures Perform clean-ups and system tune-ups for slow/unresponsive machines Assist with wired and wireless internet connectivity issues Replace hardware components: hard drives, fans, RAM, etc. Reinstall or repair Windows/mac OS using bootable USB or recovery tools Setup and troubleshoot commercial printers and scanners Add remote support tools or desktop shortcuts as needed Educate clients with basic how-to or post-service guidance Document service details and escalate complex problems if necessary Requirements 2+ years of IT support experience, ideally in the field Comfortable with Windows 10/11, mac OS, and BIOS-level troubleshooting Skilled in hardware replacement and component-level repair Knowledge of networking basics (LAN/WiFi setup and troubleshooting) Familiarity with commercial printers/scanners is a plus Must own necessary tools (bootable USBs, screwdrivers, diagnostic gear, etc.) Reliable vehicle and valid driver's license Strong communication skills and a professional attitude Ability to work independently and manage your own time Benefits What You Get Competitive on-site pay: $35/hour Fully flexible schedule - you only accept jobs when you're available Be part of a nationally recognized tech service brand Dispatching, client communication, and billing are handled for you What to Expect After You Apply Intro call with one of our recruiters Electronic onboarding (contractor paperwork, policies, etc.) Submit a mandatory background check Provide your preferred availability through our technician portal Get access to our CRM and start receiving on-call job opportunities in your area Great For Techs Who... ✅ Want part-time, flexible work without fixed hours ✅ Enjoy working independently and solving a wide range of tech issues ✅ Are looking to supplement their income with on-demand tech work
    $35 hourly 23d ago
  • Network Technician (Required Security Clearance)

    Artech Information System 4.8company rating

    Technical support engineer job in Urban Honolulu, HI

    Artech is a global staffing and IT consulting company. We are constantly on the lookout for professionals to fulfill the staffing needs of our clients, and we currently have a job opening that may interest you. Below is a summary of the position. Job Description Monitor the infrastructure and network, responding appropriately to alerts and events. Respond to incidents from triage through resolution, including escalations, where appropriate. Respond to infrastructure repairs, including directing remote activities to maintain operational effectiveness for services. Provide root cause analysis documentation in accordance with Government procedures Qualifications Required: 1- Active Secret or Top Secret Clearance 2- CompTIA Security+ Certification Additional Information URGENT REQUIREMENT ! ! ! SWIFT ACTION FROM CLIENT EXPECTED
    $95k-116k yearly est. 60d+ ago
  • Information Technology Specialist (0080340)

    University of Hawaii System 4.6company rating

    Technical support engineer job in Urban Honolulu, HI

    University of Hawai'i, Kapi'olani Community College, Center for Excellence in Learning, Teaching, and Technology (CELTT), is seeking applications for the Information Technology Specialist position. Please see the information about the position, the duties and responsibilities, the minimum and desirable qualifications, and the job application attachments below: Position Title:Information Technology Specialist Position Number:0080340 Location:Kapi'olani Community College Department:Center for Excellence in Learning, Teaching, and Technology (CELTT) Date Posted:December 15, 2025 Closing Date:January 4, 2026, 11:59 PM HST Bargaining Unit Code:08 Department ID:22833103 Pay Band:B Reports to:Information Technology Specialist Salary:See Salary Schedules and Placement Information Full Time/Part Time:Full Time Temporary/Permanent:Permanent Funds:General Other Conditions:Position to begin approximately March 2026, pending position clearance, availability of funds, satisfactory performance, and program needs. Introduction: The Center for Excellence in Learning, Teaching, and Technology (CELTT) is responsible for planning, developing, and delivering high-quality computing and media resources and services for student learning, administrative operations, faculty and staff development, and delivery of instruction and services. The primary purpose of this position is to support video production services and computer tech support. Duties and Responsibilities: (NOTE: denotes Essential Functions) * Oversees management and directs the operation of the Center's digital media assets for the campus, including but not limited to: closed captioning system, video production, informational production and delivery, and consultation. * Under general supervision, initiates changes to department policies and standard operating procedures to achieve the most efficient and economical service as related to primary areas of responsibility. * Reviews, analyzes, and modifies policies and procedures in the areas of closed captioning and technical support to ensure optimum efficiency and service to clients. * Coordinates scheduling of productions and production staff. Supervises others involved in productions such as Media Specialists, Educational Specialists, student assistants, and interns. Serves as Production Manager and Digital Systems Specialist under the direction of the CELTT Coordinator. * Evaluates A/V needs and requirements, installs and supports end users in use. * Produces videos for cable that are informational and for class content. This includes highlighting campus programs and events that can be viewed online and on cable. * Setups, maintains, and administers department video conferencing systems and systems that are part of the UH System conferencing network, e.g., HITS, Zoom, polystudio, etc. * Knowledge of Mac and PC computer systems, setup, configuration, troubleshooting, and maintenance of Mac and PC computer systems. * Performs equipment troubleshooting, maintenance, replacement, repair, and upgrades on professional broadcast and production equipment. * Monitors and participates in responding to any, including complex and in-depth digital media-related queries and concerns that come via email, phone, or in-person from faculty, staff, other institutions, and community members. * Evaluates new technologies for application in digital-media production * Researches and consults with faculty on new technologies, and makes recommendations. * Makes thoughtful and informed recommendations to the College regarding the procurement of equipment. * Troubleshoots software problems as needed. * Advises individuals and groups having diverse viewpoints and opinions on digital media content and management, and recommend the most appropriate, effective, and efficient solution. Advise and train staff and end users of those systems and resources for which this position is responsible. * Trains faculty and staff on software and best practices for education. * Working knowledge of maintaining data documentation, such as SAN systems for asset management, NAS for file sharing servers, and data archiving and web servers. * Assists faculty and staff in troubleshooting software problems as needed. * Works with and provide technical advice to faculty and staff using digital media. * Creates digital assets and ensure that they are properly prepared for use; establish methods for: design, development, deployment, compression, transfer, and archiving per UH standards * Responsible for assisting management, application, and advancement of the college website, intranet, and other institutional websites. * Assists clients in interpreting and adhering to federal, UH, and KCC policies and guidelines. * Maintains currency of knowledge in the computing field by pursuing a course of professional development as agreed upon with the immediate supervisor and department head. * Performs equipment troubleshooting, maintenance, replacement, repair, and upgrades for computer systems, digital broadcast, and production equipment. * Works outside normally scheduled work hours, including day, night, weekend, and/or holiday hours as needed and directed by the CELTT coordinator. * Other duties as assigned Minimum Qualifications * Possession of a pertinent baccalaureate educational degree in communications, information technology, educational technology, or related field and 3 years of progressively responsible professional information technology experience with responsibilities for mixed multimedia production including video, audio, and animation and the specification for asset management and online interactivity, of which 2 years of the experience must have been comparable in scope and complexity to the next lower payband in the University of Hawai'i broadband system; or any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated. * Considerable working knowledge of distance learning, multimedia development, user interface design, and video production as demonstrated by the broad knowledge and understanding of the full range of pertinent standard and evolving information technology concepts, principles and methodology. * Considerable working knowledge and understanding of the broad technology, systems, hardware and software associated with Windows and Mac computers, Internet protocols, including support, and administration of related servers. * Demonstrated ability to recognize a wide range of intricate problems, use reasoning and logic to determine accurate causes, and apply principles and practices to determine, evaluate, integrate, and implement practical and thorough solutions in an effective and timely manner. * Demonstrated ability to interpret and present information and ideas clearly and accurately in writing, verbally and by preparation of reports and other materials. * Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team leaders and members, and individuals. * Demonstrated ability to lead subordinates, manage work priorities and projects, and manage employee relations. Desirable Qualifications * Extensive working knowledge of setting up, configuring, and maintaining streaming technology servers. * Extensive working knowledge in the use of OSX Server for media distribution. * Extensive working knowledge of server security protocols. * Extensive working knowledge of streaming technology. * Extensive working knowledge of user-interface design. * Extensive knowledge of instructional design principles. * Considerable working knowledge and understanding of mobile devices and operating systems such as iOS and Android. * Extensive knowledge & demonstrated proficiency in the use of compression tools to optimize files for multiple platforms (Online, offline, print and mobile). * Extensive knowledge of embedding media assets into an online learning environment. * Extensive knowledge of software used for closed captioning (MacCaption). * Experience and demonstrated proficiency in setup and maintenance of RSS feeds such as podcasts, blogs, vlogs, and iTunesU. * At least one (1) year of professional experience in troubleshooting and maintaining hardware associated with creation of online assets, including cameras, mixers, and lighting systems. * Considerable experience in production studio management including setup of lighting, set design, maintenance of equipment, and scheduling. * At least one (1) year of professional experience with media production in higher education * At least one (1) year of professional experience in the use of hardware and software associated with audio/video pre-production, production, and post-production. * Ability to use social media tools and mobile applications. * At least one (1) year of professional experience working with people of diverse socioeconomic and multicultural backgrounds. * Demonstrated ability to lead subordinates, manage work priorities and projects, and manage employee relations. * Ability to work a variable work schedule, and work outside normally scheduled work hours, including day, night, weeken,d and/or holiday hours, as directed. * Demonstrated ability to speak, read, comprehend, interpret, and write fluently in English; and interpret and present information and ideas clearly and accurately in writing, verbally, and by preparation of reports and other materials. INCOMPLETE APPLICATIONS WILLNOTBE CONSIDERED (Read the "To Apply" section carefully) To Apply: Click on the "Apply" button on the top right corner of the screen to complete an application and attach the required documents. In addition to the Application, applicants must attach the following: * Cover letter; * Resume; * The names and contact information (telephone number and email addresses) of at least three professional references; and * Official graduate and undergraduate transcript(s) showing degree and coursework to date appropriate to the position (copies of official transcripts are acceptable; however, original official transcripts will be required at the time of hire.) Transcripts issued outside the United States of America require a course-by-course analysis with an equivalency statement from an agency having membership with the National Association of Credential Evaluation Services, Inc., verifying the degree equivalency to that of an accredited institution within the USA. The expense of the evaluation shall be borne by the applicant. * Academic record/grade summaries will NOT be accepted * Diplomas and copies will NOT be accepted Incomplete applications will NOTbe considered. NOTE: * The application will be incomplete if materials are unreadable, illegible, password protected, missing, or corrupted; therefore, late or incomplete applications will not be considered. All requested documents/information become the property of Kapi'olani Community College and will not be returned. * Please do not include any self-identifying photos and redact any references to confidential information on submitted documents (social security number, date of birth, etc.). * Applications lacking copies of transcripts will be reviewed based on work experience equivalency to meet minimum qualifications (MQs). All minimum qualifications must be met by the closing date. * If you have not applied for a position before using NEOGOV, you will need to create an account. Inquiries: Kapi'olani Community College HR Department, ****************** EEO, Clery Act, ADA The University of Hawai'i is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment, including on the basis of veteran and disability status. For more information, visit: ******************************************** Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks. In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at: ***************************************************** or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office. In accordance with Article 10 of the unit 08 collective bargaining agreement, bargaining unit members receive priority consideration for APT job vacancies. As a result, external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status. Accommodation Request: The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link: ********************************************************* 01 In addition to the Application, applicants must attach the following: Note: By checking off the following options, I acknowledge that I have read and understand the requirement to include attachments with this application and I am aware that incomplete applications will not be considered. * Cover Letter * Resume * The names and contact information (telephone number and email addresses) of at least three professional references; * Official graduate and undergraduate transcript(s) showing degree and coursework to date appropriate to the position (copies of official transcripts are acceptable; however, original official transcripts will be required at the time of hire.) Transcripts issued outside the United States of America require a course-by-course analysis with an equivalency statement from an agency having membership with the National Association of Credential Evaluation Services, Inc., verifying the degree equivalency to that of an accredited institution within the USA. The expense of the evaluation shall be borne by the applicant. Academic record/grade summaries will NOT be accepted. Diplomas and copies will NOT be accepted. Required Question
    $46k-54k yearly est. 8d ago

Learn more about technical support engineer jobs

How much does a technical support engineer earn in Urban Honolulu, HI?

The average technical support engineer in Urban Honolulu, HI earns between $35,000 and $60,000 annually. This compares to the national average technical support engineer range of $61,000 to $119,000.

Average technical support engineer salary in Urban Honolulu, HI

$46,000
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