Technical support engineer jobs in Virginia Beach, VA

ROLE We are seeking a Senior Acquisition Support Specialist to support the U.S. Department of Transportation's Maritime Administration (MARAD) Office of Acquisition in Norfolk, VA. In this role, you will provide senior-level federal contracting support across the full acquisition lifecycle to ensure MARAD's ship operations and mission programs are backed by accurate, compliant & timely contract actions. This is a part-time opportunity ideal for retired federal Contracting Officers and other experienced federal acquisition professionals. Apply today! RESPONSIBILITIES I. Acquisition Planning & Pre-Award Provide senior-level acquisition support for MARAD contracts supporting Ready Reserve Force (RRF) vessels, training ships, and other fleet needs throughout the contract lifecycle Conduct market research and recommend acquisition strategies, contract types, competition approaches, and schedules Develop core acquisition documents such as Statements of Work (SOWs), Performance-based Work Statements (PWSs), Quality Assurance Surveillance Plans (QASPs), and related pre-award documentation II. Pricing & Cost Analysis Provide expert support during proposal evaluations, including price, cost, and technical analysis Document evaluation results clearly for the source selection record Perform advanced pricing and data analysis using Microsoft Excel pivot tables, lookup functions, conditional formatting, and nested formulas to support ship management services contracts Build Excel tools and calculators that help Administrative Contracting Officers (ACOs) and Contracting Officers' Representatives (CORs) review invoices and approve fixed-price and cost-reimbursable charges Develop Independent Government Cost Estimates (IGCEs) using historical purchases, current market data, and comparable acquisitions at other agencies III. Solicitation & Source Selection Prepare Requests for Quotations (RFQs), Requests for Proposals (RFPs), and combined synopsis and solicitations with appropriate terms and conditions Recommend special clauses, confirm funding, and coordinate legal review before solicitation release Support informal and formal source selections by preparing Source Selection Plans, evaluation tools, and draft Source Selection Decision Memoranda (SSDMs), and by assembling complete source selection records Coordinate with evaluators and the Contracting Officer (CO) to set pre-negotiation objectives and support discussions and communications with offerors IV. Award, Administration & Closeout Draft award packages for task orders, delivery orders, and stand-alone contracts, and prepare COR designation letters and related documents Enter award data into the Federal Procurement Data System - Next Generation (FPDS-NG) and the Voice of Acquisition (VOA) system, and distribute executed contracts to stakeholders Prepare documentation to exercise options and process post-award contract modifications Help resolve contractor performance issues, investigate contract discrepancies, and support contract administration and closeout V. Systems, Data & Training Use the ESC-PRISM contract writing system, FPDS-NG, and SharePoint to manage acquisition data and e-contract records Train contracting, program, and financial staff to process contracting documents and requisitions in ESC-PRISM Instruct staff on generating acquisition data reports from ESC-PRISM and FPDS-NG Coach staff on storing, viewing, and retrieving records in SharePoint Prepare acquisition documents, pricing tools, reports, and briefings using Microsoft Word, Excel, and PowerPoint VI. Policy & Stakeholder Support Contribute to MARAD acquisition policies, procedures, and internal templates Monitor changes to the Federal Acquisition Regulation (FAR), Transportation Acquisition Regulation (TAR), Transportation Acquisition Manual (TAM), and related guidance, and help implement updates Participate in acquisition team meetings and provide senior-level acquisition advice to MARAD stakeholders REQUIRED EXPERIENCE At least five (5) years of operational experience in Federal Contracting REQUIRED KNOWLEDGE, SKILLS, & ABILITIES Expert knowledge of Federal contracting law, regulation, policies, and precedents, and related principles, policies, and procedures sufficient to plan, lead, review, or audit the most complex procurement functions. Mastery of Federal and Departmental procurement regulations (e.g. FAR & TAR) Knowledge of the regulations and techniques of source selection sufficient to conduct a selection Skill in promoting e-commerce, and supporting the use of automated acquisition systems, and other electronic systems Advanced Microsoft Excel/pricing skills Customer service-oriented, responsive, and accessible Strong organization and multitasking skills Excellent professional writing skills EDUCATION FAC-C (Professional) or DAWIA (Professional) certification (both formerly “Level III”) required LOCATION Norfolk, VA, 23505 TELEWORK Telework available CLEARANCE U.S. citizenship is required as it supports the U.S. federal government CLIENT U.S. Department of Transportation (DOT) TRAVEL Minimal travel may be required WORK HOURS Flexible days & hours EMPLOYMENT CLASSIFICATION Employment Classification Eligibility - Exempt RELOCATION Not eligible for relocation benefits ****************** KMRG, LLC is an Equal Opportunity/Affirmative Action (EEO/AA) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, ancestry, national origin, age, marital or civil partnership status, mental disability, physical disability, medical condition, pregnancy, maternity status, political affiliation, military or veteran status, genetic information, traits historically associated with race, or any other basis prohibited by federal, state, and/or local law. Other Considerations. Applicants will be subject to a background investigation. Individual's primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 100% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 100% of the time.

Akira Technologies is seeking a Help Desk Support Specialist to provide first-line technical support to a government client in Norfolk, VA. This role serves as the initial point of contact for troubleshooting hardware, software, and system issues, ensuring users receive prompt and professional assistance. The ideal candidate will have a solid understanding of common IT practices, experience in a help desk environment, and the ability to deliver high-quality customer service. Place of performance is Norfolk, VA. Job Responsibilities Serve as the first point of contact for end-users seeking technical assistance via phone, email, or chat. Troubleshoot and resolve basic hardware, software, application, device, and access issues. Utilize knowledge bases and solution databases to research and deliver solutions. Advise users on troubleshooting steps, preventative measures, and provide documentation as needed. Log and track all incidents in help desk systems or ticketing tools. Escalate complex issues to higher-level support teams as needed to ensure resolution. Support software or device installations, system upgrades, user profile setup, and password resets. Maintain adherence to service-level agreements (SLAs) for response time and quality. Qualifications High school diploma or equivalent. 2+ years of experience in help desk, IT support, or a related technical field. Strong understanding of common IT concepts, practices, and procedures. Excellent communication and customer service skills. Ability to work effectively under the guidance of senior team members. Active Secret Security Clearance (required). Salary Range: $50,000 to $75,000 Akira's pay range for this position considers various factors including skills, years of experience, training, licenses, certifications, alignment with market data, and internal equity in the organization. This pay range estimate is a general guideline only and not a guarantee of compensation or salary, which Akira believes to be done in good faith in compliance with local laws. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. General Description of Benefits Akira offers its employees multiple options for medical plans (some with Health Savings Account), dental plans, and vision coverage, and a 401(k) plan with employer match. To promote work/life balance, Akira offers paid time off, including vacation and sick time, holidays, paid parental leave, military leave, bereavement leave, and jury duty leave. We also offer short and long-term disability benefits to protect employee income in the event of sickness or injury, life insurance, accidental death and dismemberment insurance, and critical illness insurance. Akira also offers tuition, training, and certification reimbursement for professional development and career advancement. Akira regularly reviews our total rewards package to ensure our offerings remain competitive and reflect the values and needs expressed by our employees. About Akira Technologies Akira strives to meet and exceed the mission and objectives of US federal agencies. As a leading small business cloud modernization and data analytics services provider, we deliver trusted and highly differentiated solutions and technologies that serve the needs of our customers and citizens. Akira serves as a valued partner to essential government agencies across the intelligence, cyber, defense, civilian, and health markets. Every day, our employees deliver transformational outcomes, solving the most daunting challenges facing our customers. Akira is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Department: Technical Support Reports To: VP of Operations and Engineering Power Monitors, Inc. is seeking a Technical Support Manager to lead and strengthen our customer-facing technical support operations. This role ensures customer inquiries are resolved quickly and accurately while serving as a key link between our customers, Engineering, and Software Development teams. If you're a hands-on leader with strong troubleshooting skills and a passion for helping others solve complex technical issues, we'd love to hear from you! Key Responsibilities Lead and support the Technical Support team, ensuring timely and high-quality customer assistance. Provide direct technical support for PMI products, software, and field applications. Act as the primary liaison between customers, Engineering, and Software Development. Document, track, and analyze technical issues and recurring problems. Contribute to testing and feedback during product development and updates. Create and maintain internal technical documentation and knowledge base content. Identify process improvements to enhance efficiency and customer satisfaction. Occasional overnight travel may be required. What We're Looking For Strong PC troubleshooting skills, including driver, communication, and security issues. Proven experience in customer technical support or IT systems support. Excellent problem-solving and communication skills. Networking skills Technical writing or documentation experience a plus. Technical college degree preferred Electrical background or experience with electric utilities is a plus but not required. Benefits Medical, Dental, and Vision Insurance Health Savings Account (HSA) Supplemental Insurance Options Company-paid Life Insurance Paid Time Off (PTO) 401(k) with Company Match Education Reimbursement 529 College Savings Contribution Matching About Power Monitors, Inc. Since 1986, Power Monitors, Inc. has been a leading manufacturer of innovative power quality analyzers and wireless testing equipment. Serving clients worldwide, we are known for our cutting-edge technology, 24/7 technical support, and customer-first mindset.

The Technical Support Manager will lead the customer support function, ensuring clients receive timely, effective, and high-quality assistance for technical and product-related issues. This role involves managing a team of support engineers, implementing scalable support processes, driving customer satisfaction, and working closely with product and engineering teams to resolve issues and improve product experience. Key Responsibilities Lead and manage the technical support team, including hiring, training, and performance management. Develop and implement support processes, SLAs, and escalation paths to ensure quick and effective issue resolution. Monitor support tickets, prioritize workloads, and ensure adherence to response and resolution timelines. Serve as the escalation point for complex or high-priority customer issues. Collaborate with engineering, product, and QA teams to address recurring issues and contribute to product improvements. Track and report on support KPIs (response time, resolution time, CSAT, NPS, ticket backlog). Implement and optimize support tools and systems (Zendesk, Freshdesk, Jira, or similar). Identify opportunities for self-service and knowledge base expansion (FAQs, tutorials, product documentation). Drive continuous improvement in support efficiency, customer experience, and team capability. Represent the voice of the customer by sharing insights and feedback with cross-functional teams. Bachelor's degree in Computer Science, IT, or related field (or equivalent work experience). Requirements Strong leadership skills. 5+ years of experience in technical support for SaaS or enterprise software, with at least 2 years in a leadership role. Strong knowledge of SaaS platforms, APIs, cloud infrastructure, and web technologies. Experience with ticketing and support tools (Zendesk, Jira, Freshdesk, ServiceNow, etc.). Strong problem-solving skills with the ability to analyze technical issues and guide teams to resolution. Excellent communication and stakeholder management skills, with experience handling enterprise customers. Proven ability to build, coach, and lead a high-performing support team.

About Us: At Endurance IT Services we are always on the lookout for talented individuals who are passionate about making a difference. Our team is dedicated to innovation, excellence, and creating value for our clients and community. We believe in fostering a collaborative and inclusive work environment where everyone can thrive. Overview We are seeking a skilled and customer -oriented Desktop Support Technician for future opportunities across various departments. The ideal candidate will be responsible for providing technical assistance and support related to computer systems, hardware, and software. You will respond to queries, run diagnostic programs, isolate problems, and determine and implement Responsibilities: Provide first -level contact and problem resolution for all users with hardware, software, and application issues. Perform installations, configurations, and upgrades of desktop hardware and software. Troubleshoot and resolve technical issues related to desktop systems, printers, and network connectivity. Maintain and update documentation of hardware and software configurations. Assist with the setup and deployment of new equipment and systems. Collaborate with other IT team members to ensure efficient operation of the company's IT infrastructure. Provide training and guidance to users on best practices and usage of IT resources. Maintain inventory of all IT equipment and software licenses. Ensure compliance with company policies and procedures related to IT security and usage. Qualifications: Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field. Proven experience as a Desktop Support Technician or in a similar role. Strong knowledge of Windows and Mac operating systems. Familiarity with remote desktop applications and help desk software. Excellent problem -solving and communication skills. Ability to work independently and as part of a team. Strong organizational skills and attention to detail. Preferred Qualifications: Certifications such as CompTIA A+, Microsoft Certified Professional (MCP), or similar. Experience with network troubleshooting and basic network configurations. Knowledge of ITIL practices and principles. Working Conditions: Office environment with occasional travel to other company locations may be required. Ability to lift and move computer equipment as needed. What We Offer: Competitive salary and benefits package. Opportunities for professional growth and development. A coll aborative and inclusive work environment. The chance to work on exciting and impactful projects. If you are interested in joining our team and contributing to our mission, we encourage you to submit your application. By applying, you will be considered for upcoming roles that match your skills and interests. We will keep your application on file and contact you when a suitable position becomes available.

Responsible for analyzing exercise operations, sensor performance, tactics, and weapons systems to support Navy training and operational readiness. Develops and delivers computer-based training materials tailored to Navy operational units and systems. Responsibilities: Analyze operational and training data to assess performance and identify improvements. Create and present computer-generated reports and written materials for Navy Fleet personnel, including flight crews, ship/submarine commanding officers, and operational staff. Develop instructional materials and deliver presentations to large, diverse audiences. Operate computer-based systems for simulation, analysis, and reporting. Apply knowledge of Navy operational and administrative directives and procedures. Qualifications: Bachelor's degree preferred. 3 to 5 years of relevant experience required. Strong analytical, communication, and presentation skills. Familiarity with Navy systems, tactics, and operational environments. Secret Clearance required with ability to obtain TS/SCI Benefits: Sayres Defense offers a competitive benefits package including medical, dental, and vision insurance, retirement plan options, paid time off, and additional employee support programs. Eligibility and specific offerings may vary based on position, location, and other factors. The position description is only meant to be a representative summary of the major responsibilities and accountabilities performed by the incumbents of this position. The incumbents may be requested to perform position-related tasks other than those stated in this description. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, gender identity, disability or veteran status. At Sayres, our employees enjoy an atmosphere conducive to realizing their potential through personal and professional development while simultaneously exceeding customers' expectations. We offer a broad spectrum of technical, engineering and administrative services including acquisition, financial and program management; fleet synthetic training; logistics; ship construction engineering; systems engineering and integration; wargaming; test and evaluation; security, counterintelligence and policy analysis. Sayres is headquartered in Washington, DC with offices throughout the United States and has a presence abroad. #cj

Respond to user questions and requests for assistance via phone, email, or in person. Diagnose and troubleshoot hardware, software, and network problems. Guide users through problem-solving steps and provide technical support to ensure productivity. Maintain professionalism and provide timely, accurate customer service. Installation and configuration Install and configure new hardware, software, operating systems, and peripherals like printers. Set up workstations for new employees, including creating user accounts and granting necessary access. Assist with the deployment of new applications and systems. System maintenance and security Perform routine maintenance, such as applying updates and patches, to ensure stability and performance. Conduct regular backups to prevent data loss and perform data recovery if needed. Monitor systems for potential security threats and ensure network security. Training and documentation Train employees on how to use new hardware and software effectively. Create and maintain user-friendly documentation, manuals, and knowledge bases. Other duties Monitor and report on system performance, issues, and resolutions. Track IT assets and manage inventory. Liaise with vendors and external support providers when necessary.

Job Description JRAD is seeking candidates for Technical Support Specialists who are responsible for analyzing exercise operations, sensor performance, tactics, and weapons systems to support Navy training and operational readiness. Develops and delivers computer-based training materials tailored to Navy operational units and systems. Roles/Responsibilities: Analyze operational and training data to assess performance and identify areas for improvement. Create and present computer-generated reports and written materials for Navy Fleet personnel, including flight crews, ship/submarine commanding officers, and operational staff. Develop instructional materials and deliver presentations to large, diverse audiences. Operate computer-based systems for simulation, analysis, and reporting. Apply knowledge of Navy operational and administrative directives and procedures. Required Skills and Education: Bachelor's degree preferred. 3 to 5 years of relevant experience required. Strong analytical, communication, and presentation skills. Familiarity with Navy systems, tactics, and operational environments. Security Clearance: Secret with the ability to obtain TS When you work for JRAD you will never be just a number. We put people before profits! JRAD is committed to the health and well-being of its employees. We offer more paid time off than the average company upon hire and the following benefits are available to all full-time employees: Health Insurance Dental Insurance Vision Insurance Life & Accidental Death and Dismemberment Insurance Section 125 Flexible Spending Accounts for unreimbursed medical & dependent day care Disability Insurance 401K Plan Tuition Reimbursement JRAD is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. The JRAD salary range for this position is a general guideline only and not a guarantee of compensation or salary. There are many factors considered when determining the compensation provided in an offer. These factors include, but are not limited to position responsibilities, education, experience, knowledge, skills, and contract terms and conditions. PLEASE NOTE: Once you apply, to ensure you continue to receive important updates on your application and status, please add JRAD to your approved email list and/or check your spam and junk mail often for updates.

Job Description The Technical Support Specialist is responsible for providing hands-on technical assistance and support to employees across the organization. This role focuses on troubleshooting and resolving issues related to computers, software applications, mobile devices, printers/copiers, and general office technology. The specialist will also manage user accounts and serve as the onsite point of contact for third-party vendors when network or infrastructure issues arise. This is a fully onsite position that supports daily business operations and ensures employees have the tools and technology they need to work effectively. Key Responsibilities End-User Support • Provide daily technical support for desktop and laptop computers, including setup, maintenance, troubleshooting, and upgrades. • Support users with common business software, including email, Microsoft Office, operating systems, and other required applications. • Troubleshoot and resolve issues with mobile devices such as iPhones and iPads. • Assist users with phone system issues, voicemail setup, and general telecommunications support. Account & System Administration • Create, modify, and manage user accounts, permissions, and access across systems and applications. • Maintain security best practices, including password resets, account provisioning, and deactivation workflows. Printer, Copier, and Hardware Maintenance • Manage and maintain office printers and copiers, including routine servicing, troubleshooting, and coordinating repairs as needed. • Monitor supply levels and ensure devices remain fully operational. Vendor & Third-Party Coordination • Act as the onsite liaison for third-party support teams during outages or infrastructure issues (e.g., internet connectivity, switch failures, network equipment problems). • Communicate and follow up with vendors to ensure timely resolution of issues. General IT Support • Assist with hardware deployments, software installations, and system upgrades. • Maintain an organized inventory of IT equipment and peripherals. • Document troubleshooting steps, create user guides, and contribute to knowledge-base materials. • Support IT projects or initiatives as assigned. Qualifications Required • Strong knowledge of Windows operating systems, Microsoft Office Suite, and common business applications. • Experience supporting mobile devices (iOS preferred). • Basic understanding of networking concepts (Wi-Fi, routers, switches). • Ability to troubleshoot printers, copiers, and office hardware. • Excellent communication and customer service skills. • Ability to work onsite full time and respond quickly to user needs. Core Competencies • Strong problem-solving skills • Customer-focused mindset • Attention to detail and accuracy • Ability to work independently and prioritize multiple tasks • Professionalism and strong interpersonal skills Working Conditions This role is performed entirely onsite and may involve occasional lifting or moving of computer equipment (up to ~40 lbs). Periodic coordination with external vendors may require presence during maintenance windows or outages.

GENERAL STATEMENT OF JOB Under limited supervision, this position functions as technology support specialist. Position is a member of the support specialist hierarchy, and reports to the IT Computer Services Division Manager. ESSENTIAL JOB FUNCTIONS Responsible for handling first level and escalated support of service requests involving workstations, printers, networks and vendor specific hardware and software. Support ticket management for various end user requests. Configure, monitor and maintain updated virus protection software. Install new software and upgrade software for Desktop Operating Systems. Manages accounts and password resets in Active Directory. Setup, install, deploy operating system and software patches to Desktop Computers and servers. Maintain documentation of new and existing infrastructure and services. Once systems are installed, test system and troubleshoot bugs to ensure proper connectivity and compatibility/integration with interconnected systems. Provides technical advice to department management on software and hardware capabilities, limitations, and cost. Experience with Windows Server Update Services (WSUS) patch management. Proficient PC desktop troubleshooting and mobile device knowledge (iOS, Android). Basic networking knowledge (TCP/IP, DNS, DHCP, Lan/Wan). Performs other duties as assigned. Individual assignments will be determined by supervisor based on current workload and department needs. PERFORMANCE INDICATORS Knowledge of Job: Has experience supporting end users utilizing an automated service desk and ticketing system. Possesses experience with software and hardware patch management utilizing Windows Update Server or other third-party applications. Has thorough understanding of basic networking principles to include; DNS, DHCP, TCPIP. Has considerable knowledge of modern methods, concepts, practices, and principals related to the architecture, design, and integration of information systems and software applications. Knowledge of office systems, practices and administration. Thorough knowledge of principles and processes for providing customer services. This includes setting and meeting quality standards for services and evaluation of customer satisfaction. Quality of Work: Maintains high standards of accuracy in exercising duties and responsibilities. Exercises immediate remedial action to correct any quality deficiencies that occur in areas of responsibility. Maintains high quality communication and interacts with all City departments and divisions, co-workers and the general public. Quantity of Work: Maintains effective and efficient output of all duties and responsibilities as described under "Essential Job Functions." Dependability: Assumes responsibility for doing assigned work and meeting deadlines. Completes assigned work on or before deadlines in accordance with directives, city policy, standards and prescribed procedures. Accepts accountability for meeting assigned responsibilities in the technical, human and conceptual areas. Attendance: Attends work regularly and adheres to city policies and procedures regarding absences and tardiness. Provides adequate notice to higher management with respect to vacation time and time- off requests. Initiative and Enthusiasm: Maintains an enthusiastic, self-reliant and self-starting approach to meet job responsibilities and accountabilities. Strives to anticipate work to be done and initiates proper and acceptable direction for completion of work with a minimum of supervision and instruction. Judgment: Exercises analytical judgment in areas of responsibility. Identifies problems or situations as they occur and specifies decision objectives. Identifies or assists in identifying alternative solutions to problems or situations. Implements decisions in accordance with prescribed and effective policies and procedures and with a minimum of errors. Seeks expert or experienced advice and researches problems, situations and alternatives before exercising judgment. Cooperation: Accepts supervisory instruction and direction and strives to meet the goals and objectives of same. Questions such instruction and direction when clarification of results or consequences are justified, i.e., poor communications, variance with city policy or procedures, etc. Offers suggestions and recommendations to encourage and improve cooperation between all staff persons and departments within the city. Relationships with Others: Shares knowledge with supervisors and staff for mutual and city benefit. Contributes to maintaining high morale among all city employees. Develops and maintains cooperative and courteous relationships with department employees, staffers and managers in other departments, representatives from organizations, and the general public so as to maintain good will toward the city and project a good city image. Tactfully and effectively handles requests, suggestions and complaints from other departments and persons in order to maintain good will within the city. Interacts effectively with fellow employees, supervisor, professionals and the general public. Coordination of Work: Ability to establish and implement effective administrative programs and procedures. Ability to plan and organize daily work routine. Establishes priorities for the completion of work in accordance with sound time-management methodology. Performs a broad range of supervisory responsibilities over others. Safety and Housekeeping: Adheres to all safety and housekeeping standards established by the city and various regulatory agencies. Sees that the standards are not violated. Maintains a clean and orderly workplace. Planning: Plans, directs and uses information effectively in order to enhance activities and production of the division. Knows and understands the expectations of the city regarding the activities of the department and works to see that these expectations are met. Designs and formulates ways, means and timing to achieve the goals and objectives of the department and the city. Within the constraints of city policy, formulates the appropriate strategy and tactics for achieving divisional and city objectives. Organizes, arranges and allocates manpower, financial and other designated resources in an efficient and effective way so as to achieve the goals and objectives of the department and city. Organizing: Organizes work and that of subordinate staff well. Ensures that staff members know what results are expected of them and that they are regularly and appropriately informed of all city and department matters affecting them and/or of concern to them. Decision Making: Uses discretion and judgment in developing and implementing courses of action affecting the division. When a particular policy, procedure or strategy does not appear to be achieving the desired result, moves decisively and definitively to develop and implement alternatives. Creativity: Regularly seeks new and improved methodologies, policies and procedures for enhancing the effectiveness of the division and city. Employs imagination and creativity in the application of duties and responsibilities. Is not adverse to change. Human Relations: Strives to develop and maintain good rapport with all staff members. Listens to and considers suggestions and complaints and responds appropriately. Maintains the respect and loyalty of staff. Policy Implementation: Has a clear and comprehensive understanding of city policies regarding the department and city function. Adheres to those policies in the discharge of duties and responsibilities and ensures the same from subordinate staff. EDUCATION & EXPERIENCE Associates degree in Information Technology or a related field and 1 to 3 years of experience in IT with at least 1 year in maintaining an Active Directory environment. Experience with Windows Group Policy management. Experience with Microsoft Operating systems and Microsoft Office Products. Any equivalent combination of training and experience which provides the required skills, knowledge and abilities SPECIAL REQUIREMENTS Requires a comprehensive background investigation to include a local, state and federal criminal history check; and a sex offender registry check A valid driver's license with an acceptable driving record. Serves on-call and may have to provide after-hours troubleshooting and maintenance activities. MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS Physical Requirements: Must be physically able to operate a variety of computers and peripheral equipment, scanners, copiers, telephones, etc. Must be able to exert up to 50 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must have the ability to stoop, kneel, crouch, crawl, climb, and balance. Sedentary work involves sitting most of the time, but may involve walking or standing for periods of time. Data Conception: Requires the ability to compare and/or judge the readily observable, functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people or things. Interpersonal Communication: Requires the ability of speaking and/or signaling people to convey or exchange information. Includes receiving instructions, assignments and/or directions from supervisors. Includes giving instructions, assignments and/or directions to subordinates. Language Ability: Requires the ability to read a variety of computer supplies magazines, reports, records, run sheets, invoices, purchase orders, etc. Requires the ability to prepare a variety of personnel memos, work schedules, forms, statements, bills, reports, checks, etc., using proper format. Intelligence: Requires the ability to apply rational systems to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; to interpret a variety of instructions furnished in written, oral, diagrammatic, or schedule form. Verbal Aptitude: Requires the ability to record and deliver information, to explain procedures, follow oral and written instructions. Must be able to communicate effectively and efficiently in a variety of technical or professional languages, including computer programming languages. Numerical Aptitude: Requires the ability to utilize mathematical formulas; to add and subtract totals; to multiply and divide; and to determine percentages and decimals; to determine interest and discount. Form/Spatial Aptitude: Requires the ability to inspect items for proper length, width and shape. Motor Coordination: Requires the ability to coordinate hands and eyes rapidly and accurately in using computer equipment. Manual Dexterity: Requires the ability to handle a variety of items, office equipment, control knobs, switches, etc. Must have minimal levels of eye/hand/foot coordination. Color Discrimination: Does not require the ability to differentiate between colors and shades of color. Interpersonal Temperament: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under varied levels of stress. Physical Communication: Requires the ability to talk and/or hear: (talking: expressing or exchanging ideas by means of spoken words; hearing - perceiving nature of sounds by ear). Must be able to communicate via telephone. AMERICANS WITH DISABILITIES ACT (ADA) REQUIREMENTS The City of Portsmouth is an Equal Opportunity Employer. ADA requires the city to provide reasonable accommodations to qualified individuals with disabilities. Prospective and current employees are invited to discuss potential accommodations with the employer. This is a class description and not an individual position description. A class specification defines the general character and scope of duties and responsibilities of all positions in a job classification but is not intended to describe and does not necessarily list all the essential job functions for a given position in a classification. This class description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as needs of the employer and the requirements of the job change.

Job Title: IT Support Specialist I Department: Support Job Type: Regular Full-Time Who We Are: Mode5 is a leading IT Managed Services company providing world-class technology services to businesses for the past 23 years. We provide an exciting and stable work environment. With our strong growth, Mode5 is looking for talented people to join our team and is seeking an IT Support Specialist. This is not the typical stale IT job where you're stuck working on the same old network and aging technologies with limited growth. Here, you will support many technologies, while partnering with talented people in your everyday work! What You Need: As an IT Support Specialist, you will need a working knowledge of Microsoft technologies, workstations, and networks, along with a high value for customer service. Minimum of 1 to 2 years' of remote and onsite desktop support experience Direct experience with Windows 11 and Microsoft 365 Hands on experience with Active Directory user administration and basic networking Managed Services or Technology Consulting experience a plus! Things You Will Do: As an IT Support Specialist, you will troubleshoot a wide variety of challenging issues such as the following: Troubleshoot, and resolve user support issues while maintaining customer satisfaction. Support desktops, software and networks in multiple environments. Diagnose, configure, and resolve network issues involving routers, switches, and connectivity. Your Benefits: At Mode5, your role will make a significant impact to our clients each day while providing the opportunity to work with new technologies each day. Here, you will grow and develop technically and professionally. We take personal development seriously, and love to promote within. Free Fridays! - Every other Friday off. Paid! Competitive Compensation Medical, Dental, and Vision Insurance Simple IRA Savings Plan with Company Match Certification Assistance and Bonus Reward Program Paid Holidays and Vacation Days Causal Work Environment Employee Social Events Life Insurance Coverage Incidental Telecommuting Employee Referral Bonus Alt. Titles: IT Support Specialist, IT Desktop Specialist, IT Helpdesk, , IT Support Technician Must be available to work at our Norfolk office. We are an Equal Opportunity Employer

The purpose of the Direct Support Technician (DST) is to perform routine paraprofessional duties by providing assistance, support, and training to adult individuals with intellectual disabilities, and/or physical and /or sensory impairments. * Direct Support Technician are responsible for ensuring the health, safety, and well-being of the individuals served by assisting them in self-care, communication, mobility, and personal living skills. * Connecting and integrating clients within the community by accessing a variety of community resources and opportunities for socialization and recreation. * Direct Support Technician implement various training programs in the areas of communication, self-care, independent living, self-management, and socialization/recreation. * Access community resources, such as community centers, volunteer opportunities, parks, malls, restaurants, museums, etc. * Provide assistance to residents with their personal care and hygiene, as well as meal preparation and assistance with eating/drinking as needed. Perform a variety of tasks involving cleanliness and maintenance of a safe and healthy living environment. This involves the ability to use a Hoyer Lift. * Completing progress/case notes, daily log, and other program or agency forms as needed * Performs other related tasks as required #HelpingAdults #Counselor #PersonalAssistant Required Qualifications VOCATIONAL/EDUCATIONAL REQUIREMENT: Requires high school diploma or GED and any combination of education and experience equivalent to satisfactory completion of one year of college education in client health/mental health care, developmental psychology, or a closely related field. EXPERIENCE REQUIREMENT: Requires a minimum of six months of related, full-time equivalent experience. SPECIAL CERTIFICATIONS AND LICENSES: Requires a valid driver's license and a driving record that is in compliance with City Driving Standards. Must obtain CPR and First Aid certifications within 90 days. Employees serving the Intellectual Disabilities (ID) population must pass ID Orientation Workbook training within thirty days of hire. Depending on assignment, may be required to pass Medication Management Administration training within ninety days of hire. SPECIAL REQUIREMENTS: Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Preferred Qualifications Prefer Paraprofessional training and/or certification

**Country:** United States of America , Langley AFB, VA, 23665 USA ** Onsite **U.S. Citizen, U.S. Person, or Immigration Status Requirements:** Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance **Security Clearance:** TS/SCI - Current Raytheon Company Managed by Collins Aerospace Collins Aerospace is seeking a system administrator, software engineer, or information technology specialist to perform Air Force Distributive Common Ground System (AF DCGS) / Open Architecture Mission Application Technical Support (OA MATS) sustainment functions across GEOINT focused applications. This requisition is open to candidates willing to work with a well-established and evolving team at Langley AFB, Virginia. OA MATS duties include, but are not limited to, providing tier 3/4 mission support of existing and new mission applications hosted on Linux and Windows operating systems. Candidates for this position should have a strong understanding of GEOINT operational workflows and the technical expertise to support evolving Virtualized/Cloud based technologies in an Open Architecture (OA) environment. New members of the Collins team will initially train with more experienced engineers but will eventually be expected to work with limited supervision. Candidates should be self-motivated, organized, possess excellent written and verbal skills, and have the ability to work independently. Candidates will be expected to support and respond to customer needs with accuracy and efficiency. Collins Aerospace places an emphasis on work life balance and team spirit while maintaining a favorable relationship with the customer. This position requires the candidate to work various 24x7 shifts throughout the year in response to customer demands. **What You Will Do** + 24x7 support of Full Motion Video, U-2, and Global Hawk mission operations. + Use dedicated ground control systems to monitor sensor and ground health and status and quickly resolve issues as they occur + Actively monitor and troubleshoot system issues and participate in logistics and incident reporting during problem resolution + Participate in integration activities by working closely with the customer, Raytheon in-plant engineering, and other Original Equipment Manufacturers (OEMs) when new capabilities are fielded + Work as part of a company agnostic team across the AF DCGS enterprise, understand the Raytheon company goals and customer requirements while working well with other team members in the local area **Qualifications You Must Have** + 8 years of experience in the field of computer system administration, including some DCGS experience + Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience + Current Security + or higher DoD 8570 certification + Active and transferable TS/SCI U.S. government issued security clearance is required prior to start date. **Qualifications We Prefer** + Experience with military GEOINT workflows to include U-2, Global Hawk, MQ-1 and MQ-9 sensors and processing, exploitation and dissemination (PED) architectures + Administration of Commercial Off the Shelf (COTS) or Government Off the Shelf (GOTS) software solutions used for GEOINT analysis (Socet GXP, GXP Xplorer, Unicorn, mIRC chat, Multi-INT Analysis and Archive System (MAAS), Arc GIS, etc.) or proprietary OEM software (APS, GSEG, ECP, etc.) + Experience administering VMware (virtual machines, storage, and resources) and cloud infrastructure (AWS, Azure, OpenStack, Docker, etc.) + Experience with software development methods (shell scripting, PowerShell, JavaScript, Python, PHP, C/C++, C#, Java, XML, HTML, etc.) + Prior Air Force Specialty Code (AFSC) 3D0X or 3D1X experience **What We Offer** + Medical, dental, and vision insurance. + Three weeks of vacation for newly hired employees. + Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option. + Tuition reimbursement program. + Student Loan Repayment Program. + Life insurance and disability coverage. + Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection. + Birth, adoption, parental leave benefits. + Ovia Health, fertility, and family planning. + Adoption Assistance. + Autism Benefit. + Employee Assistance Plan, including up to 10 free counseling sessions. + Healthy You Incentives, wellness rewards program. + Doctor on Demand, virtual doctor visits. + Bright Horizons, child, and elder care services. + Teladoc Medical Experts, second opinion program. + Eligible for relocation. + And more! **Learn More & Apply Now!** Do you want to be a part of something bigger? A team whose impact stretches across the world, and even beyond? At Collins Aerospace, our Mission Systems team helps civilian, military and government customers complete their most complex missions - whatever and wherever they may be. Our customers depend on us for intelligent and secure communications, missionized systems for specialized aircraft and spacecraft and collaborative space solutions. By joining our team, you'll have your own critical part to play in ensuring our customer succeeds today while anticipating their needs for tomorrow. Are you up for the challenge? Join our mission today. *Please ensure the role type (defined below) is appropriate for your needs before applying to this role. **Onsite:** Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. At Collins, the paths we pave together lead to limitless possibility. And the bonds we form - with our customers and with each other -- propel us all higher, again and again. Apply now and be part of the team that's redefining aerospace, every day. **Employee Referral Eligible** **_As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote._** The salary range for this role is 82,000 USD - 164,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. _RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act._ **Privacy Policy and Terms:** Click on this link (******************************************************** to read the Policy and Terms Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Are you a Network Support Technician looking for a place where you can make an impact every day? Serco is the place for you! Join our Defense team supporting our CNIC program in this exciting role based out of Norfolk, Virginia. CNIC Regional Offices enable improving operational performance and cost reductions through business process definition, analysis, and development of technical capabilities which automate processes or improve transparency for analytics and decision making. In support of this effort the CNIC N6 Network Support Technician will be responsible for providing technical support to Audio Visual (AV)/ Video Teleconference Center (VTC) systems and IT services required to support Navy Marine Corps Internet (NMCI)/COSC planning, coordination, execution and business processes. In this role, you will: Provide support in maintaining, troubleshooting, upgrading, and administering AV/VTC systems, sub-systems and components Provide assistance with network account management, file share management, tech refresh services management, SIPRNET transition, legacy application and server reduction, database management, Service Level Agreement (SLA) tracking, invoice processing, Move Add Change (MAC) management, and application workbook maintenance Troubleshoot system outages and engage with program-level support personnel, base-level communications, and regional staff to resolve issues Provide support to resolve technical issues that arise during sustainment including maintenance trend analysis, technical issue resolution, interfacing with OEM, analysis of alternatives, and proposing solutions to improve uptime and readiness for locally installed systems Provide customer support to include receiving calls for network connection, troubleshooting network issues/outages, process firewall change request and answer general network questions Qualifications To be successful in this role, you will have: An active DoD SECRET security clearance An up to date Information Assurance Technical (IAT) Level II baseline certification High School Diploma with 4 years technical training related to Information Technology, Cyber Security, Computer Science, or related discipline IT related knowledge and experience particularly in providing AV/VTC support Experience in operating, maintaining, troubleshooting and upgrading Polycom 500 and SX 80 VTC and other related AV/VTC systems or sub-systems Travel up to 10% Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: ************************************************************ If you require an accommodation with the application process please email: ******************** or call the HR Service Desk at ************, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email *********************. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The hourly amount for this position can be found at the top of the posting. This role is covered by the Service Contract Act. For positions on this contract, we will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor and the Wage Determination. The wage rate will vary depending on the locality. Additionally, you will receive Health and Welfare Benefits based on the WD for the contract. Benefits HIGHLIGHTS - Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role). Medical, dental, and vision insurance Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract 401(k) plan that includes employer matching funds Tuition reimbursement program Life insurance and disability coverage Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection Birth, adoption, parental leave benefits Employee Assistance Plan that includes counseling conditions Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act. To review all Serco benefits please visit: ****************************************** Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: ********************.

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military

Role: Technical Lead - Workday HCM HR Module -IT Support Analyst Must Have Technical/Functional Skills •6+ years of Hands-on experience supporting Workday HCM HR Module. •Maintain and support key Workday modules such as Core HCM, Recruiting, Absence, Benefits, Time Tracking, Payroll, and/or Finance. •Strong understanding of Workday configuration, business processes, and reporting tools. •Experience troubleshooting Workday integrations (EIBs, Studio, Core Connectors, or Cloud Connect). •Basic knowledge of Workday security administration and user provisioning. •Proficiency with Workday Report Writer and calculated fields. •Understanding of HR, Payroll, or financial business processes and data structures. •Excellent analytical, documentation, and communication skills. •Experience with ticketing systems (e.g., ServiceNow, Jira) and adherence to SLA-based support Core Modules Supported •Core HCM (Human Capital Management) •Absence Management •Finance (if applicable) •Workday Security Administration •Workday Integrations (EIBs, Studio, Core Connectors, Cloud Connect) •Workday Reporting (Report Writer, Calculated Fields, Prism Analytics) •Business Process Configuration •Workday Release Management (bi-annual updates) Roles & Responsibilities •Serve as the primary point of contact for Workday-related incidents, service requests and technical inquiries. •Diagnose and resolve issues related to Workday configuration, integrations, security roles, reports, and workflows. •Monitor and troubleshoot inbound/outbound integrations between Workday and third-party systems (e.g., payroll, benefits, identity management). •Maintain and support key Workday modules such as Core HCM, Recruiting, Absence, Benefits, Time Tracking, Payroll, and/or Finance. •Configure and update Workday business processes, condition rules, notifications and calculated fields as required. •Create, test, and maintain custom and advanced reports using Workday Report Writer and Prism Analytics. •Support Workday bi-annual release cycles by analyzing new features, regression testing and implementing relevant enhancements. •Manage Workday Security Administration - assign and troubleshoot security roles and access requests. •Collaborate with HR and Finance business teams to gather requirements and design functional or technical solutions. •Document configurations, data fixes, test cases, and resolutions in line with change management and audit standards. •Provide end-user support and deliver Workday training or guidance for key processes. •Work with Workday Community and vendor support to track and resolve escalated issues.

ROLE We are seeking a Junior Acquisition Support Specialist to support the U.S. Department of Transportation's Maritime Administration (MARAD) Office of Acquisition in Norfolk, VA. In this role, you will provide day-to-day federal contracting support across the acquisition lifecycle, helping MARAD's ship operations and mission programs execute accurate, compliant & timely contract actions under the guidance of senior acquisition staff. This is a part-time opportunity ideal for retired federal Contracting Officers and other experienced federal acquisition professionals. Apply today! RESPONSIBILITIES I. Acquisition Planning & Pre-Award Support acquisition activities for Maritime Administration (MARAD) contracts supporting Ready Reserve Force (RRF) vessels, training ships, and other fleet needs throughout the contract lifecycle Assist with market research and data gathering to inform acquisition strategies, contract types, competition approaches, and schedules Draft core acquisition documents such as Statements of Work (SOWs), Performance-based Work Statements (PWSs), and Quality Assurance Surveillance Plans (QASPs) using templates and senior staff guidance II. Pricing & Cost Analysis Contribute to proposal evaluations by assembling pricing data and documenting price, cost, and technical evaluation inputs for the source selection record Maintain and update Microsoft Excel pricing workbooks using pivot tables, lookup functions, conditional formatting, and other formulas to support ship management services contracts Build and refine spreadsheets and basic calculators that help Administrative Contracting Officers (ACOs) and Contracting Officer's Representatives (CORs) track billing, pricing adjustments, and invoice approvals Assist in developing Independent Government Cost Estimates (IGCEs) by collecting historical purchase information, market research, and comparable acquisition data from other agencies III. Solicitation & Source Selection Prepare draft sections of Requests for Quotations (RFQs), Requests for Proposals (RFPs) and combined synopsis and solicitations using approved templates and checklists Verify inclusion of required terms and conditions and route solicitation packages for funding confirmation and legal review Support informal and formal source selections by setting up evaluation tools, distributing proposals, tracking scores and compiling documentation for Source Selection Decision Memoranda (SSDMs) Coordinate with evaluators and the Contracting Officer (CO) to schedule meetings, capture action items and prepare discussion materials for communications with offerors IV. Award, Administration & Closeout Assemble award packages for task orders, delivery orders, and stand-alone contracts, and prepare supporting COR documentation for senior review Enter contract and modification data into the FPDS-NG and the Voice of Acquisition (VOA) system, and confirm accuracy against source documents Prepare draft documentation for option exercises and other post-award contract modifications for review by senior acquisition staff Track contractor performance issues, discrepancy reports, and closeout actions, and maintain related logs and e-files V. Systems, Data & Training Use the ESC-PRISM contract writing system to create, route, and track procurement requests, awards, and modifications under senior staff direction Retrieve and compile acquisition data from ESC-PRISM and FPDS-NG to support reporting requirements Maintain electronic contract files in SharePoint by ensuring documents are properly stored, labeled, and accessible Create user-friendly spreadsheets, trackers, and basic job aids in Microsoft Word, Excel, and PowerPoint to support contracting and program staff VI. Policy & Stakeholder Support Follow MARAD acquisition policies, procedures, and templates, and flag inconsistencies or needed updates to senior staff Stay current on key changes to the Federal Acquisition Regulation (FAR), Transportation Acquisition Regulation (TAR), Transportation Acquisition Manual (TAM), and related guidance as communicated by senior acquisition personnel Participate in acquisition team meetings, take notes, and action items Provide administrative and coordination support to senior acquisition staff REQUIRED EXPERIENCE At least five (5) years of operational experience in Federal Contracting REQUIRED KNOWLEDGE, SKILLS, & ABILITIES Knowledge of Federal contracting law, regulation, policies, and precedents, and related principles, policies, and procedures sufficient to plan, lead, review, or audit the most complex procurement functions Knowledge of Federal and Departmental procurement regulations (e.g., FAR & TAR) Knowledge of the regulations and techniques of source selection sufficient to conduct a selection Skill in promoting e-commerce, and supporting the use of automated acquisition systems, and other electronic systems Skill in Microsoft Excel/pricing Customer service-oriented, responsive, and accessible Strong organization and multitasking skills Excellent professional writing skills EDUCATION FAC-C (Professional) or DAWIA (Professional) certification (both formerly “Level III”) required LOCATION Norfolk, VA, 23505 TELEWORK Telework available CLEARANCE U.S. citizenship is required as it supports the U.S. federal government CLIENT U.S. Department of Transportation (DOT) TRAVEL Minimal travel may be required WORK HOURS Flexible days & hours EMPLOYMENT CLASSIFICATION Employment Classification Eligibility - Exempt RELOCATION Not eligible for relocation benefits ****************** KMRG, LLC is an Equal Opportunity/Affirmative Action (EEO/AA) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, ancestry, national origin, age, marital or civil partnership status, mental disability, physical disability, medical condition, pregnancy, maternity status, political affiliation, military or veteran status, genetic information, traits historically associated with race, or any other basis prohibited by federal, state, and/or local law. Other Considerations. Applicants will be subject to a background investigation. Individual's primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 100% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 100% of the time.

Job Description Responsible for analyzing exercise operations, sensor performance, tactics, and weapons systems to support Navy training and operational readiness. Develops and delivers computer-based training materials tailored to Navy operational units and systems. Responsibilities: Analyze operational and training data to assess performance and identify improvements. Create and present computer-generated reports and written materials for Navy Fleet personnel, including flight crews, ship/submarine commanding officers, and operational staff. Develop instructional materials and deliver presentations to large, diverse audiences. Operate computer-based systems for simulation, analysis, and reporting. Apply knowledge of Navy operational and administrative directives and procedures. Qualifications: Bachelor's degree preferred. 3 to 5 years of relevant experience required. Strong analytical, communication, and presentation skills. Familiarity with Navy systems, tactics, and operational environments. Secret Clearance required with ability to obtain TS/SCI Benefits: Sayres Defense offers a competitive benefits package including medical, dental, and vision insurance, retirement plan options, paid time off, and additional employee support programs. Eligibility and specific offerings may vary based on position, location, and other factors. The position description is only meant to be a representative summary of the major responsibilities and accountabilities performed by the incumbents of this position. The incumbents may be requested to perform position-related tasks other than those stated in this description. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, gender identity, disability or veteran status. At Sayres, our employees enjoy an atmosphere conducive to realizing their potential through personal and professional development while simultaneously exceeding customers' expectations. We offer a broad spectrum of technical, engineering and administrative services including acquisition, financial and program management; fleet synthetic training; logistics; ship construction engineering; systems engineering and integration; wargaming; test and evaluation; security, counterintelligence and policy analysis. Sayres is headquartered in Washington, DC with offices throughout the United States and has a presence abroad. #cj Job Posted by ApplicantPro

Are you a Network Support Technician looking for a place where you can make an impact every day? Serco is the place for you! Join our Defense team supporting our CNIC program in this exciting role based out of Norfolk, Virginia. CNIC Regional Offices enable improving operational performance and cost reductions through business process definition, analysis, and development of technical capabilities which automate processes or improve transparency for analytics and decision making. In support of this effort the CNIC N6 Network Support Technician will be responsible for providing technical support to Audio Visual (AV)/ Video Teleconference Center (VTC) systems and IT services required to support Navy Marine Corps Internet (NMCI)/COSC planning, coordination, execution and business processes. In this role, you will: * Provide support in maintaining, troubleshooting, upgrading, and administering AV/VTC systems, sub-systems and components * Provide assistance with network account management, file share management, tech refresh services management, SIPRNET transition, legacy application and server reduction, database management, Service Level Agreement (SLA) tracking, invoice processing, Move Add Change (MAC) management, and application workbook maintenance * Troubleshoot system outages and engage with program-level support personnel, base-level communications, and regional staff to resolve issues * Provide support to resolve technical issues that arise during sustainment including maintenance trend analysis, technical issue resolution, interfacing with OEM, analysis of alternatives, and proposing solutions to improve uptime and readiness for locally installed systems * Provide customer support to include receiving calls for network connection, troubleshooting network issues/outages, process firewall change request and answer general network questions Qualifications To be successful in this role, you will have: * An active DoD SECRET security clearance * An up to date Information Assurance Technical (IAT) Level II baseline certification * High School Diploma with 4 years technical training related to Information Technology, Cyber Security, Computer Science, or related discipline * IT related knowledge and experience particularly in providing AV/VTC support * Experience in operating, maintaining, troubleshooting and upgrading Polycom 500 and SX 80 VTC and other related AV/VTC systems or sub-systems * Travel up to 10% Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: ************************************************************ If you require an accommodation with the application process please email: ******************** or call the HR Service Desk at ************, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email *********************. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The hourly amount for this position can be found at the top of the posting. This role is covered by the Service Contract Act. For positions on this contract, we will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor and the Wage Determination. The wage rate will vary depending on the locality. Additionally, you will receive Health and Welfare Benefits based on the WD for the contract. Benefits HIGHLIGHTS - Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role). * Medical, dental, and vision insurance * Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract * 401(k) plan that includes employer matching funds * Tuition reimbursement program * Life insurance and disability coverage * Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection * Birth, adoption, parental leave benefits * Employee Assistance Plan that includes counseling conditions * Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act. To review all Serco benefits please visit: ****************************************** Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: ********************.