Technical Support Engineer Jobs in Wareham, MA

No H1B and/or C2C please!! One of our leading Pharmaceutical client is looking for a Scientific Application Support Specialist (Pharma/Biotech/CRO), who will support provides technical expertise, user support, and troubleshooting for applications used in scientific research and development. The applications are both biology and chemistry focused. This role bridges the gap between researchers and IT teams, ensuring software tools meet the needs of scientific workflows and analysis.. Job Title: Scientific Application Support Specialist (Pharma/Biotech/CRO) W2 Contract & Hybrid role (2 day onsite) Work Location: Cambridge, MA Required Education & Experience:- Bachelor's or Master's degree in a scientific field, computer science, or a related discipline Proficiency in operating systems (e.g., Linux, Windows, mac OS) and scripting languages (e.g., Python, R, Bash) Familiarity with scientific software packages, databases, and data analysis tools. (Ex. Pipeline Pilot, E-Lab Notebook, Spotfire, LIMS) Job Description:- Provide first-line and advanced support for scientific applications, addressing user issues and inquiries. Troubleshoot application performance, functionality, and integration problems. Work with Discovery R&D IT to manage scientific applications tickets and requests Install, configure, and maintain software applications tailored to scientific research. Manage updates, patches, and compatibility checks for scientific tools and databases. Create and maintain technical documentation, FAQs, user training guides. Monitor application performance, ensuring reliability and efficiency in research workflows. Act as a liaison between scientists, developers, and IT teams to enhance application functionality. Collaborate with vendors and internal teams to resolve complex technical issues. Work with business analysts for new application requests and enhanced capabilities for existing scientific applications. If you are a right fit as per the skills requirements and this job excites you then please apply quick!!

Helpdesk Tech - Entry or Associate Level in Boston (Nonprofit global health group) is onsite in Boston, 6-months contract to start- Potential for extension & conversion Entry to Associate Level with great interpersonal skills- Pay varies based on experience 1-3 years in Help Desk environment OR Computer Science/related degree with excellent customer/end-user service abilities VMware, Linux, Windows and AWS shop. They are on Windows 10 Must Haves: 1-3+ years of experience of end-user support experience OR recent college graduate in Computer Science or a related field Experience with Windows 10 (prefers some MAC experience if possible) Experience with Microsoft Office 365 Experience creating workstation images Some AD (basic level changing passwords) Experience deploying Windows patches and security fixes. Some AV experience (support conference rooms) Associate degree or its equivalent is required Strong customer service skills, and communication, verbal and written

The Desktop Support Technician is responsible for providing desktop support; including tracking, and escalating technical issues. This is a temp to hire position and will sit onsite in Quincy MA. There is parking available and in close proximity to Public Transit. The pay rate is between $23 dollars per hour to $30 dollars per hour based on experience and skill level. JOB FUNCTIONS: Provides end users support for technical issues related to the operation of their computing hardware (Macintosh, PC, Thin Client and mobile devices), software (Core Applications, Business Applications and ACD), telecom (desk and IP phones), and peripherals. Includes remote users and remote sites. Timely response to support requests and assigned tickets according to specified priority levels. Tracks service request by entering information into ticketing system and closing the request upon completion and complete thorough documentation in ticket before closure. Coordinates preparation and installation of new computing equipment as well as upgrading and repairing existing computer equipment. Coordinates and installs software for Enterprise customers. Installation may be performed at the the user station or over the network. Maintains computer/peripherals asset inventory. Coordinates and executes office/desk moves, adds and changes. Provides routine troubleshooting for audio/video and conferencing equipment. Develops system documentation and user references (i.e., operating system, and Microsoft Office applications, core business applications). Telecom experience with IP and Avaya phone systems. KNOWLEDGE & SKILLS: Knowledge of the latest editions of both Macintosh and Windows operating systems. Knowledge of the latest editions of Microsoft Office suite. Knowledge/understanding of TCP/IP in a WAN setting. Diagnostic knowledge of computer issues.. Maintains confidentiality of information processed. Work with high volume workloads and busy schedules. Ability to move or lift heavy objects weighing up to 40lbs. unassisted. Bachelors degree preferred

Our client: leading international law firm is seeking talented IT Support Analyst with 3 years of Professional Services or Law firm experience for their Boston, MA offices to join the IT Team on the Full Time / Permanent basis: Hybrid work schedule model: 4 Days a week Onsite and 1 day remote; Collaborative work environment with opportunity with growth and technical advancement. Excellent compensation package includes best in class Benefits. Please Note: this FT role requires valid US Work Permit for Permanent employment. Please Note: only local candidate will be considered. The IT Support Analyst is responsible for first-level role providing technology solutions and support to customers, participating in delivering assigned office(s) daily IT operations, and participating in IT multiple projects and initiatives. Responsibilities include: Serve as an effective technical resource to customers directly for timely assistance and high quality solutions and support, and escalations for software and hardware requests; Facilitate and support meeting technology events and tools including video conferences, presentations, client meetings and special events; Install and maintain computer software standards; Work across IT teams to achieve timely escalation and closure of software and hardware issues; Maintain the operational availability of office computers and printers; Maintain asset management system to ensure the accuracy and currency of Firm assets; Use Firm call tracking technology, in conjunction with departmental best practices, to create, update, escalate, and close tickets recording the life-cycle of a services request; Participate in IT initiatives, projects, and deployments; promotes effective training and user acceptance of Firm software; Support mobile device technologies; Facilitate the handling of planned service events such as monthly network maintenance, or unplanned network disruptions/critical outages requiring effective coordination and reporting to responsible IT groups (Network Operations, Telecom, etc.); Preserve data security policies and best practices; adhere to Information Security regulations and guidelines; availability to work off hours (as needed) for planned and unplanned work and support; some local travel may be required; Proficiencies: Advanced proficiency in Microsoft Operating Systems, application installation and configuration processes; Advanced proficiency in Microsoft Office Suite; Advance proficiency in ServiceNow and EMS conference Room reservation system; Advance proficiency IntApp Time; Document Management Systems (iManage/Work 10); Remote access architectures, applications and technologies (Citrix, VPN); Strong knowledge of mobile technologies (iOS, iPad OS); Networking technologies, cabling topologies, data communication devices, and related applications; Inter/Intra/Extranet technologies; Remote access architectures, applications and technologies (Citrix, VPN). Qualifications / Education: 3 years of Professional Services or Law firm experience Associate's degree / Bachelor's degree (preferred); or similar work experience; Experience providing direct support to customers in the areas of business solutions, software, hardware and networking technologies (preferred); Experience in Network systems support and management (preferred); Experience configuring, installing and maintaining client PC operating systems and related devices (preferred); and Excellent communication skills

At AVI, we live and breathe technology. It's just part of our DNA. We're deeply passionate about designing and integrating the latest technology for our customers. We cross the entire spectrum of business, government, healthcare, education and entertainment and we're currently seeking an On-Site AV Service Technician to join our team. What You Will Be Doing In this role, you will be dedicated to one of our key Enterprise customers. The primary responsibilities include, providing technical support for all Audio-Visual and Unified Communicaton technologies within their collaboration spaces, training end users on system functionality and helping to support any new projects or technology upgrades. What You Bring to Assure Success: Previous experience in the service or installation of audio, video, and/or audiovisual, presentation systems and IT/Networks Ability to work independently, be self-directed and make sound decisions based on customer satisfaction. Strong Communication and Customer Service skills. Good ability to diagnose and troubleshoot any technical issues as they arise. InfoComm CTS Certification preferred, but not required with the right experience. Any other industry related certifications or training is also a plus. (Ex: Crestron, BIAMP, Extron, QSC, Microsoft TEAMs, Shure etc.) Why Should You Apply? Our customers consider us an active partner in their planning and strategy, as we are on the cutting edge of where the market is headed. We are able to attract and retain the best talent by leveraging our employee-owned (ESOP) environment as co-owners. If you want to participate in a company as a co-owner (AVI is 100% employee-owned!), join a team that lives and breathes by its values, and take on a new challenge in an ever-changing market, then apply now! AVI is an equal opportunity/affirmative action employer. Minorities/Females/Disabled/Veterans. To receive consideration, an interested person must apply through the AVI Systems career site at *************************************************************

Deskside/Tech Stop Support Technician This role will be to provide overall hardware & software support to employees and incoming new hires onsite in the Hub office. The position will assist in providing the services to the customers at the Tech Stop (Walk-up Support), Executive conference room support, assist with third party vendors, internal network teams and other IT support tasks as needed. The successful candidate must be capable of providing optimum customer service to a wide variety of users through professional commitment and dedication. Must be able to work onsite in Tech Stop to assist the customers who walk-in with computer issues which include software and hardware issues, mobile device issues etc. This candidate must also be able to adapt to change and learn quickly in a highly dynamic environment. To support our customer requirements including regular business and projects support flexible to work in different shifts or late hours is expected. When needed flexible to assist by travelling to customer sites like other administrative offices, retail stores or network offices. Should have a reliable transportation (car) and valid driver's license. Candidate should be able to use the ladder up to 10 feet and should be able to move around with it to check access points for troubleshooting or cable tracing type of tasks. Desired Skills & Experience Responsibilities: Image and install software on Windows, and Apple laptops/desktops including IMAC(installations, moves, additions, and changes) and Remote support Troubleshoot post deployment issues on multiple computer platforms: Windows, Macintosh and mobile devices Assist the network operations team to troubleshoot network issues, hardware issues and Wi-Fi Printer break-fix and installation Disposal, redeployment and Asset reclaim Shipping coordination Data Backup and Data Recovery coordination Hardware Refresh Warranty and Out-of-warranty repair and replacement Walk Up Support at the Tech Stop Spare parts management Executive (VIP) Support Conference Room Audio and Video Support including regular health checks Inventory and Asset Management - Depot Operations Coordinate with external vendors for troubleshooting hardware, software issues related to conference rooms, digital displays and external lighting Identify and resolve hardware and software application conflicts Open and close service requests, as well as manage the classification, assignment, tracking, and completion of requests or incidents Responsible for asset tagging and entering all incoming equipment into our asset management system Provide reports on physical inventory counts as well as record outflows of hardware equipment when asked Work with external Suppliers to schedule repairs for damaged/malfunctioning hardware Assist the Hub's lab teams, cross -connected fiber and cat6 to lab rooms Assist Global Real Estate (GRE) and the community manager internal and external meetings Ensure that resolutions are consistent with company standards and policies Requirements/Qualifications: Prefer at least 5 year IT experience, with relevant technical training Knowledge of Windows and Macintosh platforms, (including portables) and Microsoft Office suite, Google suite applications Experience with imaging and troubleshooting windows 10/11 OS and MAC OS. Familiar with basic network concepts ( e.g., TCP IP, Windows Networking, Ethernet, connecting to network switch), cable management, network equipment to assist IT NOC on the network related issues. Networked printer experience (queue creation, server maintenance, etc.) Experience in using PC-based word processing, presentation, and e-mail software preferred Experience with using PC-based spreadsheet software sufficient to develop formulas, complete calculations across multiple worksheets, and use functions preferred Ability and willingness to work extended hours or a modified schedule to support planned activities or emergency situations Outstanding customer service and interpersonal skills Excellent organizational skills and ability to prioritize tasks among many competing requests Experience working in or supporting a call center or help desk environment MCP and or A+ Certifications Aptitude for learning Excellent oral and written communication skills Ability to work in teams and in a team environment Able to lift up to 50 lbs, sometime physical efforts involved to complete the task. Own car for transportation, Valid driver's license HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation. A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine maintenance and inspections to ensure optimal performance of equipment · Build and maintain strong relationships with end users and ensure user satisfaction Qualifications: · Associate's or bachelor's degree in information technology, Computer Science, or related field, or equivalent work experience. · 2-4 years of experience in a desktop support or similar role. · Strong knowledge of Windows and Mac operating systems. · Proficiency with Microsoft Office Suite and other common software applications. · Experience with Active Directory, group policies, and user account management. · Familiarity with remote desktop tools and support software. · Excellent problem-solving and analytical skills. · Strong communication and interpersonal skills. · Ability to work independently and as part of a team. · Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support Technician (MCDST) are a plus

IT Specialist - Full Time - Onsite - Boston This client on a mission to revolutionize how the world produces the materials we rely on, faster and more sustainably. By harnessing the power of cellular agriculture, they develop in vitro plant cell culture methods that use significantly less land, water, and energy while minimizing waste. They are a team of innovators driven by science, technology, and a shared passion for solving the world's most urgent challenges. Here, creativity, curiosity, and collaboration thrive, empowering individuals from all backgrounds to do their best work as we shape a future where abundance doesn't come at the planet's expense. Position Overview: The IT Specialist will be instrumental in transitioning our IT operations from an outsourced model to a fully in-house function. Acting as a one-person army, this role requires autonomy, proactive problem-solving, and adaptability to find solutions independently. The specialist will build, maintain, and optimize our Microsoft-centric IT environment, integrate lab equipment (particularly microscopes like Nikon systems), and ensure smooth, scalable IT operations. Key Responsibilities: Microsoft Environment Management: Administer and troubleshoot Microsoft 365 applications (Outlook, Teams, SharePoint, OneDrive, etc.). Design, implement, and maintain Azure-based cloud infrastructure for services and data storage. Manage and optimize Active Directory and Azure Active Directory for user authentication and access control. Hardware & Device Management: Set up and maintain Windows-based devices, ensuring seamless integration with lab equipment (e.g., microscopes, including Nikon systems). Manage IT hardware inventory, procurement, and lifecycle management processes. IT Support and Help Desk: Provide high-quality, proactive technical support for hardware, software, and Microsoft-related issues. Oversee the transition from outsourced IT support to a streamlined, efficient in-house support model. Security & Compliance: Implement and manage Microsoft security tools, such as Intune and Defender, to ensure data protection and compliance. Monitor and enforce IT security policies aligned with industry standards and regulatory requirements. Scalability & Process Optimization: Assess IT infrastructure and recommend scalable solutions to support the company's growth. Plan for future network, server, or cloud architecture expansions and improvements. Qualifications: Demonstrated expertise with Microsoft 365 administration and Azure cloud services.\ Strong proficiency in Windows operating systems, hardware setup, and troubleshooting. Experience with integrating and maintaining lab equipment, particularly microscopes (e.g., Nikon systems), and their specialized software. Self-sufficient problem solver with the autonomy to identify and implement solutions independently. Familiarity with Microsoft security tools, including Intune and Defender. What We Offer: Fast-paced environment with rapidly growth opportunities; Excellent full-time benefits including comprehensive medical coverage, dental, and vision options. Life and disability insurance. 401(k) with company match. Paid vacation and holidays.

Role:Desktop Support Specialist Type: Contract to Hire Demonstrates initiative and possesses strong time management skills Efficiently manages ticket queues while providing support to onsite staff Proficient in administrating and maintaining Windows Server 2016 and above Possesses a high level of knowledge in supporting and managing desktop operating systems and applications Manages email administration tasks, including user management, account configuration, password resets, and troubleshooting login, profile, and permission issues Capable of troubleshooting and triaging monitoring system alerts for system and networking environments Advanced virtualization administration skills, including managing virtual machine clusters, resource allocation, and architecture design Strong understanding and experience in domain functionality, Active Directory services, Group Policy, DNS, and DHCP - Skilled in troubleshooting Windows and Mobile OS-related hardware and software issues Proficient in troubleshooting Remote Desktop Services and VPN (SSL and IPSec) Able to troubleshoot Office 365 products (Exchange/SharePoint/OneDrive/Teams) using GUI and PowerShell Familiar with patch and vulnerability management Best Regards, Rupesh Kumar Lead -Team Talent Acquisition ALTEN Calsoft Labs 2890 Zanker Road, Suite 200, San Jose, CA 95134 D : *************** E: *********************** FOLLOW US @ Twitter | Linkedin | Facebook | ******************

ERSG is currently looking for an Offshore Site Support candidate for one of the largest offshore wind developers in the world based out of Quonset, Rhode Island on a rotational basis. Job Details: Offshore Site Support Geographic Location: Offshore - leaving from Quonset, RI Rotation: 2 weeks on, 2 weeks off Business Unit: Construction Job Classification: Offshore Operations & Logistics Employment Type: Contract, at least 1-2 years with the opportunity for contract renewals or to become a direct employee. Benefits: We offer health, dental, vision insurance and help contribute to 75% of that monthly cost and offer 401K with a 4% match after 12 months of employment. Responsibilities Coordinate offshore activities with the Marine and Helicopter Coordination Centre. Arrange meetings and liaise with project stakeholders Ensure adherence to project procedures, processes, and IT Tools. Support HSE when required. Operate the Offshore management system and provide lessons learnt/change requests. Participate in general lessons learned. Tasks Planning & Coordination of Construction, marine and Helicopter activities, including preparation of relevant documentation. Preparation & hosting the Daily Planning Meeting Liaison with the Packages & Contractors to keep operational conflicts to a minimum Liaison with MHCC re-execution of planned activities Manage and allocate custody (Time and space) Daily dialogue with relevant Contractors & Masters to ensure compliance with site procedures and OMS Ensure all vessels Masters & helicopter pilots complete Induction Assisting construction manager with tasks as required Chair / attend interface and kick off meetings with contractors. Ensuring personnel are approved within OMS. Assistance in VCC checklist & issuing of VCC. Liaising with HSE team members on findings, investigations and safety pushes. Providing input into Lessons Learnt for future projects. Training of new Offshore Support staff. Training of the O&M site planning team. Tracking and control of all cargo going offshore, including declarations to relevant authorities. Deliverables CTV/Helicopter Manifest for personnel tracking. SOMS Training Documents Vessel/Helicopter performance reports Daily coordination & Execution plan Requirements: GWO courses: Sea Survival, Working at Heights, First Aid, Fire Awareness, Manual Handling. BOSIET/HUET incl. CA-EBS OGUK Medical certificate including Chester Step

About Socomec SOCOMEC was founded in 1922 and has its global headquarters in France. SOCOMEC designs and manufactures cutting-edge products and solutions within its core areas of expertise: Critical Power, Power Switching, Power Monitoring, and Energy Storage. With 10% of its annual sales revenue being reinvested into research and development, SOCOMEC even has its very own state-of-the-art testing laboratories. As an independent manufacturer, with 12 international manufacturing sites, Socomec is known for its innovative, high-quality products. We have grown to a global team of over 3,600 employees. Socomec is comprised of 28 subsidiary companies worldwide, with a strong and growing presence in North America. This Junior Technical Support Engineer role is located in Watertown, Massachusetts. Key Responsibilities and Accountabilities: Applications Engineering: Confer directly with customers and engineers to assess equipment needs and to determine system requirements for new projects Develop, present, and respond to proposals for customer requirements; work with product managers to propose industry-specific solutions Prepare and deliver technical presentations explaining Socomec products, features, connectivity, and/or services to customers and prospective customers Prepare situational case studies based on experiences in the field Conduct demonstrations and trial installations of equipment; Manipulate demo/sample equipment, in both office showrooms and traveling demo-van Technical Support Answer technical inquiries from both the clients and internal employees Investigate and troubleshoot problems; provide technical assistance and support by referencing technical manuals, conferring with users, and/or conducting product diagnostics Become an expert in Socomec products; train and onboard sales professionals on the Socomec portfolio and relevant application Use and help improve existing templates for various reports and presentations Be a primary user for multiple platforms and software's, both Socomec and 3rd Party Prepare/manage reports for Remote Support and Customer calls Marketing Support Confer with Product Management, MARCOM teams, and Sales to support Socomec's marketing strategies and activities; promote products and services Present seminars and Q&A sessions to clients, general sales teams and reps; host trainings focused on Socomec products and customer applications Participate in promotional activities like Conventions and Trade Shows Assist in the creation and management of marketing collateral materials for product launches and upgrades/updates Update technical aspects of promotional materials, and collaborate with Marketing team to update existing marketing resources to modern offerings Support with product catalog; confer with Marketing team to ensure all corrections are implemented Essential Qualifications, Experience, and Skills Bachelor degree in Electrical Engineering Understanding of electrical engineering; able to apply knowledge Previous experience interacting directly with customers Excellent communication skills (written and verbal), interpersonal skills, and networking/collaboration abilities Technical and creative problem-solving skills; ability to systematically diagnose problems and determine solutions Exceptional time management and multitasking skills Detail-oriented Creativity to assist with marketing initiatives Proficient in majority of Microsoft Office software's Preferred Qualifications 2+ years of related technical experience Previous experience using customer relationship management (CRM) software e.g. Salesforce; update and track customers within software Excellent presentation skills, with previous experience building presentation materials and speaking to small and medium-sized groups. Working Conditions: Hybrid Remote/In-Office expectations Minimum 3 days per week in-office (when not traveling) Flexible WFH days, but dispersed amongst the team (min 1 in-office M-F) Morning availability emphasized, in order to contact colleagues overseas (UK, France, Italy) Possible travel: Up to 30% of yearly working hours, up to 3 trips per month (max) Majority of destinations remain within North America. Potential overseas travel to company HQ in France (for training) Drivers license required If you believe you have the necessary skills and experience for this job, please upload your résumé and apply through LinkedIn. Upon request, we will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment. We thank all those who apply. However, only those candidates selected for an interview will be contacted.

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build future-ready, sustainable businesses. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries. We deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. A PROUD HISTORY OF OVER 75 YEARS FY22 REVENUE 10.4 BN USD WE'RE PRESENT IN 66 COUNTRIES OVER 1,400 ACTIVE GLOBAL CLIENTS Role-Desktop Support Location-Boston, MA 02109, United States “Expected annual pay for this role ranges from $45,000 to $50,000]. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.” We are looking for Desktop Support Technicians to perform service, repair, and/or installation of PCs (laptops and desktops) Role & Responsibilities: Performs computer hardware and software installations, maintenance tasks, troubleshoots, and repairs computer systems and peripheral equipment. Providestechnical support while configuring PCs for users. Escalates problems and issues to a higher level of support as needed. This includes service that exceeds response time, repair time, lack of parts, or any other issue that could impact customer satisfaction. Processes timely and accurate information to ensure compliance with vendor warranty requirements. Adheres to client policies and procedures while maintaining the integrity of the customer's data. Coordinates across multiple departments/vendors to provide support. Interacts with the customer when responding to technical questions or requests for information. Maintains regular attendance. Other duties as assigned by management. Required Education, Knowledge, and Experience: Must have a high school diploma or equivalent, College degree in a related field, and Fresh graduate. Good to have experience with Microsoft operating systems and Microsoft Office Suites, basic knowledge in desktop troubleshooting is plus. “Expected annual pay for this role ranges from [$35,000] to [$55,000]. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.” We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law. Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group.

Sentec seeks an energetic and enthusiastic IT Support Technician who will be responsible for the delivery of technical support and devices to employees of multiple locations, including remote employees. The IT Support Technician provides timely, efficient, and professional service to US employees in-person, virtually, and over the phone. This is a Hybrid position based in our Lincoln, RI office . Key Tasks: Provide desktop support to end-users, including hardware and software troubleshooting Respond to IT support tickets, walk-ups, and phone calls in a timely manner and resolve technical issues Install, configure, and maintain computers and peripherals Troubleshoot issues with other devices such as printers and conferencing equipment Assist with management of user accounts and access rights for employees Your Profile: 1-3 years of IT Support or Helpdesk experience required Degree in IT or related education Experience supporting a remote sales force is a plus The ability to break down processes and deliver clear, step-by-step instructions Ability to work both independently and in a collaborative team setting Our Offer: Meaningful work in a rapidly growing company with opportunity for advancement Directly influence the quality of products and make a difference for patients worldwide Opportunities for professional and personal growth Sentec offers competitive benefits like Medical, Dental, Vision, HSA, FSA, and 401K matching, as well as paid parental leave and tuition reimbursement. Sentec emphasizes employee voices and recognizes hard work making it a promising environment for professional growth. Sentec focuses on delivering impactful healthcare products and improving patient care.

We are looking for a Technical Support Engineer with a background in biotechnology or life sciences to join our team. This position is responsible for providing high-quality technical support to customers, resolving technical issues in product applications, and ensuring customer satisfaction with the company's products. As a bridge between customers and the company, you will work closely with R&D, sales, and product managers to help customers successfully apply our products. Qualifications: ● Master's degree in biotechnology, life sciences, molecular biology, biochemistry, or related fields. ● Experience with Automatic Workstations (e.g., Beckman, Tecan, Hamilton, or others) preferred. ● Laboratory operation and technical background, with a preference for qPCR, NGS, protein analysis, cloning, mRNA techniques. ● Strong customer service and communication skills, able to efficiently solve problems and provide technical support. ● Ability to work under pressure and handle multiple tasks. ● Team player with cross-department communication skills. ● Fluent in English, with good written and verbal communication skills. Duties: - Customer Support: a. Provide technical support, and answer customers' technical questions about the company's products and applications (via phone, email, remote, or on-site). b. Assist customers in troubleshooting technical issues in experiments, and provide troubleshooting solutions. c. Participate in customer training and product demonstrations to ensure correct product usage. d. Run scripts and troubleshoot instruments and equipment for clients, deliver scripts and experiments on-site when necessary. - Cross-Department Collaboration: a. Work with the sales team to visit customers, help identify customer needs, and provide technical support to promote sales. b. Collaborate closely with the application development team to relay customer issues and propose improvements. - Marketing Support: a. Assist the marketing team with product launches, and technical promotions, and participate in technical seminars and exhibitions. b. Support new product development and improvement based on market feedback and provide user experience reports. - Product Optimization: a. Assist in improving product performance and customer experience based on customer feedback. b. Track and analyze trends in customer technical issues and propose continuous improvement suggestions. c. Conduct experimental operations on-site when necessary to solve customer product usage issues.

6 Month Contract to Hire Must Haves: VMware, VCenter enterprise/MS Azure Active Directory + MS On-Prem AD 2. Exchange Online 3. Managing SANs and or NAS's (Back-up solutions) 4. PowerShell Scripting 5. Solid understanding of networking, as it applies to managing systems + infrastructure (need to understand DNS or DHCP) The position is responsible for the firm-wide implementation and support of infrastructure and datacenter facilities in addition to the availability, scalability, security, documentation, and business continuity of all business systems, databases, and communication networks. This position reports to the Director of IT Infrastructure and Operations. Some of the day-to-day responsibilities of this role include: Works with the Director of IT Infrastructure and Operations to develop and manage firm-wide technical infrastructure, voice/data communication networks and datacenter facilities, to support business applications and services Establishes and maintains efficient and effective change control management for systems and infrastructure Ensures that all system/infrastructure technology assets (e.g., servers, storage devices, network switches, etc.) are tracked and that periodic audits are performed to ensure that information is accurate Responsible for maintaining business continuity for the firm's system and network infrastructure and, in collaboration with applications staff, the recovery of business applications and databases Works with the Director of IT Infrastructure and Operations to identify, prioritize and scope projects and initiatives as they relate to strategic business goals Define, recommend, and implement standard IT operating procedures and guidelines Evaluates current business processes and identifies gaps with industry benchmarks and current trends. Develops and delivers recommendations for implementing proposed system and IT process changes to the Director of IT Infrastructure and Operations Provides mentoring and hands-on technical assistance to IT staff to meet departmental project goals and firm business objectives Troubleshoot hardware and software problems escalated from the Technical Support team and provide coverage for Technical Support team as required THE CANDIDATE Bachelor's degree preferred, but will consider equivalent experience in lieu of degree; MCSE certification preferred Four (4) to six (6) years progressive experience providing systems infrastructure support in production environments Demonstrates hands-on proficiency with: VMware VCenter/ESXi/Horizon Windows Server 2016 and above Active Directory 2016 security and group policy Exchange 2016 NetApp Storage Veeam data backup and recovery MS-SQL 2012 and above Data center implementation experience Business continuity implementation experience Zoom VOIP system administration Zoom Conference/Meeting Center system administration MS Azure Cloud experience a plus Network infrastructure support and implementation experience Proven success managing projects in a collaborative, team oriented environment Thorough knowledge of planning, implementing, managing, and troubleshooting data and voice networks, data security, hardware, peripherals, and management tools Ability to initiate, manage, and implement multiple projects simultaneously without direct supervision in an organized, professional, detailed, and efficient manner Ability to work effectively and to interact with clients, team members, as well as third-party vendors and service providers Evening/weekend work and occasional travel/remote work may be required

Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field (or equivalent practical experience). 5+ years of experience in application development and support. Previous experience in application support, helpdesk, IT support, or a related technical support role. Experience with specific applications (e.g., SAP, Salesforce, ServiceNow) may be required depending on the organization's needs. Professional experience in the safety and security domain will be preferred. ITIL (Information Technology Infrastructure Library) certification.

The Technology Business Management (TBM) Solution Engineer/Analyst will be responsible for configuring and administering TBM systems and tools to ensure optimal performance. This role validates use case requirements and expands or modifies the TBM model and architecture as needed to align with organizational objectives. This role will share in the support of data needs and maintain security while managing upgrades. This role is also responsible for managing and maintaining TBM activities focused on analysis and reporting including development of detailed reports and analyses to meet the needs of customers, leveraging a strong financial background and a solid understanding of information technology infrastructure. Key Responsibilities: • Serving as an Apptio system administrator • Performing ongoing data loading and validation • Designing and deploying custom reports • Triaging TBM requests and incidents • Monitoring data quality for production • Providing upgrade support • Testing new capabilities and enhancements • Collaborating with stakeholders on the direction and usage of the Apptio tool Mandatory Skills • Degree in accounting, finance, or information systems • Strong financial acumen and data analytic skills • Strong understanding of Apptio and the TBM framework • CTBME and/or ACP certification • Strong capabilities with Excel and HTML • Strong attention to detail and pattern/anomaly recognition • 5-7 years of relevant experience in Financial Analyst role, Technology, Operations, and program management Desired/Secondary Skills • Bachelor's Degree preferred or a minimum of 6 years relevant Business Analysis experience • Proven ability to manage change, execute new processes, and successfully engage colleagues and partners • Strong facilitation and communication skills • Formulates conclusions and provides summary analysis and interpretation for leadership Thanks Aatmesh *************************

Job Description: Vatn Systems is looking for a talented CFD Engineer to join our innovative team. The ideal candidate will leverage their expertise in computational fluid dynamics (CFD) to optimize and characterize the performance of our AUV, focusing on hydrodynamics, stability, control, and efficiency. The role will initially be under contract for a preliminary scope of work to assess capabilities and fit with the team, and the intention is to transition to a full-time position. Key Responsibilities: Conduct CFD simulations to analyze fluid dynamics of AUV designs under various operational conditions, ensuring optimal performance and stability. Develop and validate high-fidelity computational models using industry-standard software (e.g., ANSYS Fluent, Star-CCM+, Solidworks Flow, Numeca, or OpenFOAM). Collaborate closely with the mechanical engineering team to quickly iterate on AUV designs based on simulation results with the ability to update vehicle geometries in CAD or otherwise propose and assess design options. Analyze simulation data, creating comprehensive reports and presentations for internal stakeholders indicating areas of concern and recommending design changes Support an interdisciplinary team in the development of an in-house 6-degree-of-freedom (6-DOF) vehicle simulation model to predict performance, optimize control systems, and assess new functionalities Stay current with advancements in CFD techniques and underwater vehicle technology Required Qualifications: Bachelor's degree in Mechanical Engineering, Aerospace Engineering, Naval Architecture, or a related field (Master's preferred). Demonstrated experience in CFD analysis, particularly in marine or underwater applications. Proficiency in CFD software such as ANSYS Fluent, COMSOL Star-CCM+, Solidworks Flow, Numeca, or OpenFOAM. Experience with CAD software such as Solidworks (preferred), CATIA, NX, or similar. Strong analytical skills and attention to detail Excellent communication skills with the ability to present technical findings clearly to cross-functional teams. Team player who is proactive in problem-solving and thrives in a fast-paced environment. Passion for marine technology and the future of autonomous underwater systems. Interest and availability to transition to a full time position with Vatn Systems Preferred Qualifications: Experience with 6-DOF simulation models and system identification for underwater vehicles. Familiarity with parametric optimization in solid modeling and simulation Background in control systems or vehicle dynamics for AUVs or underwater robots Portfolio of previous projects exemplifying the above qualifications Why Vatn Systems: At Vatn Systems, we are pioneering the future of underwater exploration, research, and defense with our state-of-the-art autonomous underwater vehicles. As a fast-paced startup committed to pushing the boundaries of innovation, we offer a vibrant and collaborative environment where creativity and bold ideas are not only encouraged, but essential. Here, you'll have the opportunity to help shape and make a lasting impact on the future of marine technology. If you are a skilled CFD Engineer with a passion for hydrodynamics, please apply Vatn is an equal opportunity employer, and we welcome candidates from all backgrounds to apply. We look forward to reviewing your application and potentially having you join our team in shaping the future of autonomous underwater exploration.

Title: Network Engineer Location: Cambridge, MA- Candidate will need to travel onsite the first few days and then transition to remote Duration: 6-Month Contract (Extension possible) Hours: 20-25 hrs per week Visa: USC AND GC candidates only Responsibilities Provide expertise in network architecture design, troubleshooting, security assessments, cloud solutions, and hardware/software evaluations. Maintain and upgrade the hardware and software components within the network infrastructure to ensure functionality, performance, and resilience. Recommend and support the optimization of network performance, security, and infrastructure. Tailor support to the lab's needs, including remote diagnostics, consulting, and configuration guidance. Troubleshoot and fix networking issues to restore network performance, security, and reliability. Required Dell EMC experience Experience with Network architecture design and optimization Experience with Cloud networking and hybrid infrastructure solutions Experience with Network integration of medical devices and health IT systems Master in mainstream networking technologies, including wired and wireless, VLANs, Subnets, Static vs DHCP IP, Switches, Routers, and hostnames LDAP and Identity Management, DNS, Storage Server, NFS Directories, Firewalls, WIPS, Radius, Captive Portal, Patch Panels, IDS, Network Interfaces, Computing Clusters, Inventory tracking, Zero-trust networking design. Bio medical / hospital / med device experience