Technical support engineer jobs in Wayne, NJ

Hello Job Seekers, Hope you are doing well. I am Mohit Saini from Pride health and hiring for the below mentioned roles, Please let me know if you are available or looking for a job change. Please refer your friends/colleague if you are not looking for this opportunity. Job Title: Desktop Support Technician Location - Manhattan NY 10065 Shift- Mon-Fri, 9 AM to 5 PM Rate Range - $22 to $25 Per hour 6 Months (Contract) with possible extension Responsibility: At least 1 yr exp in a computer support is required & tech support exp. Must have strong customer service skills, good communication. Ability to earn quickly and new technologies. Able to work in a team environment as well as being self-motivated. Minimum of 1-2 years of tech support exp required. Support 466 Lex Ave: customer service, hardware deployments, mobile phone deployments, application installs, wire management ,inventory control, Techstop. Bachelors in Computer Science is must. Thanks & Regards, Mohit Saini Team Lead, EST **************************** *****************************************************

Mercor is hiring a Parallel Computing Engineer on behalf of a leading AI lab. In this role, you'll **accelerate numeric and simulation kernels** through GPU/CPU parallelism, memory-hierarchy tuning, and distributed execution across clusters. You'll design scalable pipelines that maximize efficiency and throughput for large-scale computational workloads. This role is ideal for engineers who thrive at the intersection of HPC, GPU optimization, and distributed systems. * * * ### **You're a great fit if you:** - Have a background in **computer science, high-performance computing, or applied mathematics**. - Are experienced with **GPU/CPU parallel programming** using CUDA and OpenMP. - Understand **distributed execution frameworks** and tools like MPI, NCCL, and Slurm. - Are proficient in **Python** with libraries like **NumPy and SciPy** for scientific computing. - Have experience profiling and optimizing workloads with tools like **nvprof and nsys**. - Care about **memory hierarchy, communication overhead, and scalability** in parallel systems. - Are curious about how HPC techniques accelerate **AI training, simulations, and scientific workloads**. * * * ### **Primary Goal of This Role** To design, optimize, and deploy parallel computing pipelines that accelerate numeric, simulations, and large-scale computations across GPUs, CPUs, and distributed clusters. * * * ### **What You'll Do** - Speed up numeric and simulation kernels through **GPU/CPU parallelism**. - Optimize workloads via **memory-hierarchy tuning** and communication reduction. - Scale computations with **MPI, NCCL, and Slurm** for distributed clusters. - Profile and benchmark performance using **nvprof and nsys**. - Build reproducible pipelines in **Python, NumPy, and SciPy** for HPC workflows. - Collaborate with researchers and engineers to integrate HPC into production AI systems. * * * ### **Why This Role Is Exciting** - You'll accelerate **mission-critical AI and scientific workloads**. - You'll work across the stack: **hardware-level optimization, distributed execution, and HPC software engineering**. - You'll directly impact the performance of **large-scale AI models and simulations**. - You'll be part of shaping how **parallel computing powers the next generation of AI systems**. * * * ### **Pay & Work Structure** - You'll be classified as an hourly contractor to Mercor. - Paid weekly via Stripe Connect, based on hours logged. - Part-time (20-30 hrs/week) with flexible hours-work from anywhere, on your schedule. - Weekly Bonus of **$500-$1000 USD** per 5 tasks. - Remote and flexible working style.

100% Onsite, 5 days/week Client needs technicians to support ~3800 tablets and smartphones, including security updates, re-imaging, troubleshooting, and deployment tasks. Required: • 2+ years PC/mobile device support • Strong Windows 10, Microsoft 365, Android (Samsung) • Experience with ManageEngine ServiceDesk+ • Ability to document work, multitask, and work with cross-functional teams • Basic MDM/UEM knowledge Preferred: • Experience with compliance-driven environments • General IT support & customer service • Strong Excel skills • Flexibility for extra hours if needed

Join the Advantage Tennis Clubs Team! We are seeking a highly motivated and experienced IT Systems and Software Administrator with 3-5 years of relevant experience to join our team. This full-time position is critical for managing our internal IT infrastructure, coordinating with external vendors, and optimizing the utilization of software programs across all departments. The ideal candidate will be a proactive problem-solver, highly organized, and possess excellent technical and interpersonal skills. Key Responsibilities IT System Management & Vendor Coordination: Serve as the primary internal contact for all IT-related issues, troubleshooting, and infrastructure needs. Coordinate, manage, and evaluate the performance of outside IT vendors and service providers to ensure secure, reliable, and cost-effective IT operations. Manage network setup, user accounts, hardware procurement, and routine system maintenance and updates. Software Deployment & Management: Set up, configure, and manage software programs used across the entire organization (e.g., productivity suites, ERP/CRM, specialized departmental tools). Develop and implement company-wide software usage policies and best practices. Provide training and technical support to employees on various software platforms. Departmental Software Optimization: Coordinate closely with the Accounting and Sales teams to analyze their current software utilization (e.g., accounting software, CRM systems) and identify opportunities for optimization, integration, and efficiency gains. Translate departmental needs into technical requirements for software solutions. Compliance and HR Support: Assist the Human Resources department in the setup and management of compliance-related software and systems (e.g., training tracking, policy management, PII security). Ensure all IT systems and data handling practices adhere to relevant industry and legal compliance standards. Integrations and Projects: Lead and assist in all electronic and internet-related integrations and projects, including connecting disparate software systems and migrating data. Evaluate new technologies and software solutions to recommend improvements to the company's IT landscape. Qualifications Experience: 3-5 years of professional experience in an IT, Software Administration, or Systems Analyst role. Education: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent practical experience). Technical Skills: Proven experience managing cloud services (e.g., Microsoft 365, Google Workspace) and basic networking concepts (TCP/IP, VPNs, Wi-Fi). Familiarity with various software types, including CRM, ERP, Accounting software, and HRIS/Compliance tools. Knowledge of IT security best practices, data backup, and recovery procedures. Soft Skills: Exceptional communication and interpersonal skills for vendor coordination and employee support. Strong organizational skills and the ability to manage multiple projects simultaneously. Demonstrated ability to work collaboratively with non-technical business units (Sales, Accounting, HR) to achieve technology-driven objectives. Benefits: Competitive salary commensurate with experience. Health insurance. Paid time off and holidays.

Title-Empower Certified Technical Analyst Mandatory Skills Waters Empower 3 platform Mandatory Waters Empower certified 5+ years supporting Empower 3 platforms in pharmaceutical R&D, including hands-on troubleshooting of instrument and software connection issues. Proven experience upgrading chromatography data systems in regulated environments (GxP), with strong understanding of CSV, audit trails, access controls, and change control. Strong knowledge of large-scale CDS environments (500+ users, 750+ instruments) and laboratory workflows; chromatography instrumentation exposure is highly preferred. Familiarity with LAC/e workstation concepts and client/server connectivity for CDS environments. Basic troubleshooting skills for Windows-based lab PCs, drivers, services, and network connectivity. Experience executing test scripts/checklists and documenting results with attention to detail. Proficiency with Microsoft 365 (Teams, SharePoint, Excel, Word, PowerPoint) for collaboration and documentation. Demonstrated supervisory experience leading small technical teams or deployment resources. Validation expertise: creation and execution/oversight of IQ/OQ; contribution to PQ as needed; audit-ready documentation practices. UAT experience: developing test cases, facilitating test execution, logging defects, verifying fixes, and sign-off coordination.

At Theory, we create clothes that matter, that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live. Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and woman. From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New York's Meatpacking District, the integrity of our process is just as important as our final product. In 2004, Theory was acquired by Fast Retailing, spurring international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York brand with a global mindset. Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes. The Responsibilities A Support Associate (Stock) works within the store team to help achieve store sales and stock/inventory goals. The Support Associate partners with the management and sales team to ensure a seamless flow between front and back of house. This role should be well versed in standard operating procedures and provide customers with utmost customer service. Business Leader ● Demonstrate excellent knowledge of the product to support the brand goals ● Understand company tools, incentives & strategies to support meeting store sales goals ● Maintain all-areas back of house including stock organization, shipping/receiving, and supply orders per policy and procedure. ●Efficiently execute register functions and inventory transactions. People Leader ● Ensure effective communication between all team members ● Supports ways to keep the team motivated and engaged ● Contribute new & innovative ideas to support meeting business goals ● Participate in all training and development meetings. Operations Leader: ● Ensure all functions of the store are maintained to support a superior shopping-experiences ● Assist in all areas of stock, shipping, receiving protocols/policies, procedures and all related processes inclusive of paperwork ●Support in areas of risk management, physical security, store cash control and inventory control. ● Participate in physical store inventories. ● Identify product concerns and communicate inventory needs to support the business goals ● Comply with all point of sale register policy and procedures Customer Focus: ● Support building meaningful relationships with clients through strong-interpersonal skills both in store and over the phone. ●Collaborate with all team members to support a superior shopping experience ● Ensure client needs are quickly and effectively met for overall customer satisfaction ● Uphold merchandise standards and maintain visual directive. ● Be present on and off the floor as a Theory Brand Ambassador The Essentials ● 1+ years' prior work experience in a client-centric, sales, support, or back of house environment. ● Dynamic interpersonal and communication skills, both verbal and written ● Independent work ethic, time management skills ● Computer skills to operate point of sale system, experiences with teamwork is a plus Salary: $18-$20/hour * *The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position. As an Equal Opportunity Employer, Theory LLC does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. Ensure your Theory job offer is legitimate and don't fall victim to fraud. Theory never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a Theory or sister company email address. For added security, where possible, apply through our direct job posting.

We're looking for a detail-oriented professional to join our Legal Technology team. In this role, you'll help design, test, and implement tools that make litigation workflows more efficient, from document review and case management platforms to AI-driven analytics and data automation. What You'll Do Support case teams with technology solutions for document review, data processing, and case management. Build and maintain automated workflows using low-/no-code tools and scripting. Partner with internal teams to customize solutions and ensure seamless integration into legal processes. Troubleshoot and resolve technical issues, manage file transfers, and handle structured/unstructured data. Provide training, documentation, and guidance to users on best practices. Contribute to eDiscovery processes, including data collection, processing, review, and production. Experiment with emerging AI and analytics tools to improve legal technology services. What We're Looking For Experience with litigation support or eDiscovery platforms (e.g., Relativity, Nuix, LAW, etc.). Solid background in data handling, automation, or database administration. Familiarity with scripting (Python, Java) and text/data manipulation techniques. Understanding of analytics tools such as TAR, email threading, or concept analysis. Strong problem-solving skills and the ability to explain technical ideas in plain language. Excellent communication, organizational, and project management abilities. Bachelor's degree in Computer Science, Data Analytics, Information Systems, or related field. At least 5 years' experience working with litigation data or database platforms. The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.

We invite you to review our current business services professionals openings to learn about the opportunities available across the firm. About Us Skadden, Arps, Slate, Meagher & Flom LLP has forged a reputation as one of the most prestigious law firms in the world. Relying on innovation, intellect, teamwork and tenacity, our lawyers deliver the highest quality advice and novel solutions to our clients' legal issues. We are known for handling the most complex transactions, litigation/controversy issues, and regulatory matters, as well as for the strong partnerships we build with clients and each other. Our attorneys, who reflect a broad range of experiences and perspectives, work together seamlessly across 50-plus practices and 21 offices in the world's major financial centers. The Opportunity We are seeking a Technology Support Analyst to join our Firm. This individual will provide technology support to the local office for areas including software, hardware, infrastructure, network services, mobile and remote services, audio visual, telephone, and security systems. This individual will provide a high level of customer service, accurate reporting, and work with other local technology professionals as well as the Firm's central resources in White Plains. Technology Support Analysts work under the direction of the Senior Technology Support Analyst, Technology Support Supervisor, and Technology Manager. The hours of this position are Monday - Friday, 10:00 am - 6:00 pm. Please note that the Firm will not sponsor applicants for work visas for this position. Responds to local and central telephone helpline, support tickets and e-mails, assesses problems, and offers assistance, logs all calls into the Firm's call logging systems and resolves or escalates as appropriate. Provides application support for both local installations and Citrix-based applications. Assembles, installs, configures, tests, images, troubleshoots, and repairs hardware and peripherals, including but not exclusive to computers, printers, scanners, mobile phones, and Wi-Fi capable devices, audio visual equipment and software, reprographic and cost recovery network interfaces, security network interfaces and other equipment and applications as required. Provides assistance and advice on technology allowance purchases for attorneys. Provides support, troubleshooting, and repair for laptops and desktops. Assists with remote site access. Assists with Firm's audio visual set up requirements. Assists with offsite technology set ups as required. Maintains data room components, data closets and troubleshoots networking issues in conjunction with the Technology Manager/Supervisor. Supports all personnel adds, moves, and changes. Services, documents, and provides loaner equipment in accordance with Firm policies. Maintains accurate inventory records. Establishes and maintains effective working relationships with clients, attorneys, and business services professionals. Ensures the security of the Firms systems by understanding the risks and ensuring best practices are followed. Helps to maintain Firm policies and procedures in relation to computer technology. Provides basic induction training on technology systems, mobile device usage, and basic software usage. Provides software training based upon modules created by the global training department. Regular and reliable physical presence to [ex: manage others, meet with clients, use on-site equipment, trouble shoot hardware and software]. Provides a consistent and high level of customer service. Demonstrates effective interpersonal, written, and verbal communication skills to facilitate effective work relationships with others. Performs frequent physical exertion including: walking, pushing, pulling, repetitive use of both hands, lifting or carrying up to 10 pounds frequently and up to 50 pounds on an occasional basis. Manages Firm resources responsibly. Complies with and understands Firm operation, policies, and procedures. Performs other related duties as assigned. Qualifications Through working knowledge of Microsoft Office Suite, Citrix, PC and Mac Environments, eDocs DM, Blackberry and other mobile devices, DTE, Litera ChangePro, General Desktop Environments, Operating Systems- Windows and Mac. Ability to apply logic, reasoning, analysis, and interpretation skills to resolve problems. Ability to maintain continuous concentration, alertness, and attention to detail. Basic understanding of hardware and software used for building security systems. Strong customer service skills. Knowledge of relevant Firm computer software programs (e.g., Outlook, Excel, PowerPoint), with the ability to learn new software and operating systems. Demonstrates effective interpersonal and communication skills, both verbally and in writing. Ability to handle multiple projects and shifting priorities. Ability to handle sensitive matters and maintain confidentiality. Ability to organize and prioritize work. Ability to work well in a demanding and fast-paced environment. Ability to work well independently as well as effectively within a team. Flexibility to travel. Flexibility to adjust hours and work the hours necessary to meet operating and business needs. Education and Experience High School diploma or equivalent Minimum of three years of related work experience, inclusive of two years of specialized technical training or an equivalent combination of education and experience; and knowledge of current technology applications, hardware and software Culture & Life at Skadden What makes Skadden special is our people and the culture, community and spirit of collaboration we have created. We believe in teamwork and inspiring each other to be our best in an atmosphere that promotes professionalism and excellence in all that we do. We know that inclusion and drawing on the strength of a wide spectrum of talent only make us better and is vital to the firm's success. Our goal is for everyone at the firm to enjoy a challenging career with opportunities for development and growth and to support the well-being of our attorneys and business services professionals. Benefits The overall well-being of our team is important to us. We offer generous benefits to help you achieve wellness in all areas of your life. Competitive salaries and year-end discretionary bonuses. Comprehensive health care (medical, dental, vision), savings plan/401(k) and voluntary benefits. Generous paid time off. Paid leave options, including parental. In-classroom, remote, and on-demand learning and professional development opportunities. Robust well-being classes and programs. Opportunities to give back and make an impact in local communities. For further details, please visit: ******************************************************* The starting base salary for this position is expected to be within the range listed under Salary Details. Actual salary will be determined based on skills, experience (to the extent relevant) and other-job related factors, consistent with applicable law. Salary Details $80,000 - $90,000 EEO Statement Skadden is an Equal Opportunity Employer. It does not discriminate against applicants or employees based on any legally impermissible factor including, but not limited to, race, color, religion, creed, sex, national origin, ancestry, age, alienage or citizenship status, marital or familial status, domestic partnership status, caregiver status, sexual orientation, gender, gender identity or expression, change of sex or transgender status, genetic information, medical condition, pregnancy, childbirth or related medical conditions, sexual and reproductive health decisions, disability, any protected military or veteran status, or status as a victim of domestic or dating violence, sexual assault or offense, or stalking. Applicants who require an accommodation during the application process should contact Lara Bell at **************. Skadden Equal Employment Opportunity Policy Skadden Equal Employment Opportunity Policy Applicants Have Rights Under Federal Employment Law Applicants Have Rights Under Federal Employment Law In accordance with the Transparency in Coverage Rule, click here to review machine-readable files made available by UnitedHealthcare: Transparency in Coverage

Advocate is a mission-driven organization helping people access the government benefits and support they deserve. We combine expert advocacy with technology to streamline complex processes for claimants. We're looking for a Tech Support Specialist who thrives on problem-solving, enjoys troubleshooting, and can build systems that prevent issues before they occur. This role is critical to keeping our day-to-day operations running smoothly while also helping us scale for the future.Responsibilities Daily Troubleshooting & Support (50%) Diagnose and resolve day-to-day technical issues such as: Broken or missing e-signature integrations, Workflow statuses not updating correctly, Medical records, case artifacts, or other files getting stuck in the system. Monitor daily reports and logs for errors. Serve as the first line of support for internal teams experiencing operational tech issues. Escalate and coordinate fixes with engineering as needed. Onboarding & IT Support (20%) Set up accounts, access, and tools for new hires. Maintain software licenses and user permissions across platforms. Provide basic IT support for staff (e.g., troubleshooting email, Slack, Salesforce, etc.). Systems & Process Improvement (30%) Analyze recurring issues and implement improvements to reduce future problems. Collaborate with operations and engineering to design scalable, reliable systems. Create documentation and internal guides to streamline troubleshooting and onboarding. Qualifications Experience: 2-4 years in a technical operations, IT, or support engineering role. Skills: Strong troubleshooting ability across SaaS systems (CRM, workflow tools, integrations). Comfortable navigating and fixing issues in Salesforce or similar platforms. Basic IT support knowledge (identity management, access provisioning, device/software troubleshooting). Mindset: Problem-solver who enjoys “fixing what's broken” as much as preventing it from breaking again. Detail-oriented but able to see the bigger picture when designing processes. Thrives in a fast-paced, mission-driven environment.

With over 50 years of history as a global innovator in entertainment technology, IMAX is the gold standard in immersive entertainment. We are the go-to, end-to-end premium technology platform for the world's greatest filmmakers and creators - giving them the tools to realize their visions to the fullest. As a result, IMAX attracts the most skilled and accomplished professionals in entertainment and technology. Our global teams merge technical, creative and operational expertise, deep industry relationships spanning the world, and an agile, entrepreneurial approach that prioritizes quality and innovation. Our success is driven by our people. We cultivate our unique culture by fostering strong team connections, recognizing and rewarding excellence, and creating a workplace that empowers success. By working together in service of our mission, we push the limits of human imagination and transcend the ordinary. Job Description: About the Role IMAX is seeking an experienced Executive IT Support Specialist to provide white-glove technical support for our CEO and other senior leadership team and executives in the New York office. This is a highly visible, onsite role that blends front-line end-user support with broader IT operational responsibilities, including supporting and enabling AI productivity tools such as Microsoft Copilot and ChatGPT Teams. The successful candidate will ensure our executive users receive seamless, high-quality technology experiences in their day-to-day work. This position requires deep technical expertise, strong problem-solving skills, discretion, and exceptional communication abilities. What You'll Do: Executive Support * Deliver Tier 2+ white-glove technical assistance to our CEO and other senior leadership, ensuring prompt resolution of hardware, software, and connectivity issues. * Proactively identify and address technology challenges to minimize downtime and enhance productivity. Technical Operations * Install, configure, manage, and maintain Windows and mac OS systems, including Autopilot/Ivanti and JAMF management for provisioning. * Manage and support enterprise applications including Office 365, hosted VOIP systems, and collaboration tools. * Maintain IT hardware inventory, procure new equipment, and coordinate repairs or replacements. * Provide AV, mobile device (Apple/Android), and remote support (e.g., TeamViewer) for both local and remote users. * Perform system updates, patches, and preventive maintenance, testing changes on non-critical systems before deployment. Service Management * Use ServiceNow to document tickets, maintain knowledge base articles, and track resolution progress. * Diagnose and resolve network, hardware, and software issues with a focus on executive satisfaction. * Maintain technical documentation, asset lists, and configuration records. * Collaborate with IT teams globally on projects, rollouts, and process improvements. Operational Excellence * Onboard and offboard employees, ensuring timely provisioning and de-provisioning of accounts, equipment, and access. * Monitor and enforce IT security best practices. * Participate in IT initiatives, infrastructure upgrades, and technology refresh cycles. What You'll Need: * 7+ years of IT support experience, including 3+ years providing white-glove support to executives. * Proven expertise supporting mac OS systems as the top priority, with additional experience in Windows support within enterprise environments. * Strong hardware/software/AV troubleshooting skills. * Expertise in Office 365 administration, mobile device management, and enterprise networking fundamentals. * Experience with remote support tools and identity/access management (e.g., Active Directory). * Knowledge of IT security best practices and ITIL principles. * Excellent interpersonal skills with the ability to manage sensitive, high-profile interactions. * Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment. Nice to Have: * Bachelor's degree in Information Technology or related field. * Relevant certifications such as Apple, JAMF, CompTIA A+, Network+, ITIL, MCP, or vendor-specific hardware/software certifications. * Experience supporting executives in hybrid work settings (office and remote). * Familiarity with AV solutions for conference rooms and high-profile meetings. * Creative problem-solving skills with a focus on continuous improvement, including AI-enabled workflows. The hiring specific zone for this role is $100,000.00 - $140,000.00. Compensation: 0.00 - 0.00 At IMAX, you will be part of a culture built on respect - we are committed to creating a welcoming and diverse atmosphere across our organization. For consideration, please apply online. We thank all applicants for their interest in IMAX but only those selected for an interview will be contacted. IMAX will consider for employment all qualified applicants, including those with criminal histories, or arrest or conviction records, in a manner consistent with applicable state and local laws, including the City of Los Angeles' Fair Change Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

Who We Are Hi there! We're Carbyne, and every day, we're on a mission to revolutionize public safety. As the global leader in emergency collaboration technology, we're building a cutting-edge platform that helps save lives-think live video streaming, real-time chat, and precise location tracking. Our tools empower emergency teams to respond faster and smarter! With partnerships with tech giants like Amazon, Axon, and AT&T, we're innovating life-saving solutions for over 400 million people worldwide Are you ready to make a difference with us? Let's do this! About the Role Carbyne is looking for a bright, passionate, and talented Technical Support Manager to support our customers and worldwide teams in the use of Carbyne's platform and to ensure ongoing success with our rapidly growing company. The Technical Support Manager (Tier-2) is a critical component of Carbyne's Technical Support team, providing advanced support and leadership within our Tier-2 technical support team. This role involves directly engaging with complex customer issues, overseeing Tier-2 support operations, and collaborating with cross-functional teams (especially R&D and Product) to drive strategies and improvements to the overall technical flow, constantly increasing our customer satisfaction levels and experiences. Here's What You'll Be Doing * Manage the Tier-2 technical support team, ensuring high-quality support for complex and escalated customer issues. * Develop and implement advanced troubleshooting procedures to address and resolve high-level technical problems within Carbyne's platform, ensuring adherence to strict SLAs. * Work closely with Engineering, QA, and Product teams to prioritize bug fixes and feature requests based on customer impact and feedback. * Foster a culture of continuous improvement by leading the evaluation and optimization of support processes and tools for scalability and efficiency. * Drive the development and maintenance of a comprehensive knowledge base and documentation for customers and internal stakeholders. * Mentor and train Tier-2 support engineers, enhancing their technical skills and product knowledge. * Collaborate with Customer Success and Sales teams to ensure a seamless customer experience and contribute to customer retention and satisfaction strategies. * Participate in cross-functional teams to translate customer feedback into actionable insights for product development.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description • Ensure accurate SAP inventories are maintained for all components. • Proper status segregation and storage of media lots. • Support the maintenance of an “audit ready” state of the ISO 8 Area • Timely response to all module requests. • Batch Records are properly kitted and staged based on production schedule. • All gowning materials in the ISO 8 area are maintained to adequate levels. • ISO 8 area has ample supply of non-inventory items • Logbooks entries are clear and complete. • Kanban system is utilized to ensure FIFO • Equipment cleaning is performed as required • Ensure Batch records are reviewed and corrected in a timely manner. Qualifications Skills: • 1-3years of related experience in cGMP/FDA regulated industry. Warehouse experience preferred. • SAP knowledge preferred Qualifications: • Strong interpersonal, written and communication skills along with problem solving and follow-up skills are required. • Must be well organized, flexible and work with minimal supervision. • Ability to lift up to 50 lbs. • Alternate shifts, weekends and overtime will be required • Requires handling of chemicals such as corrosives, solvents & bio-hazardous Education: • High School Degree or GED equivalent. Additional Information For more information, Please contact: Sneha ************

Job Details Position Type: Full Time Education Level: 4 Year Degree Salary Range: $65000.00 - $72400.00 Salary Travel Percentage: No Travel Required Job Shift: Any Description The Associate Media and Technology Support Manager play a key role in supporting academic and administrative technology services across campus. This position assists in managing daily operations related to classroom technology, media services, and end-user support. The Associate Manager also contributes to the planning, deployment, and adoption of new tools-including emerging technologies such as AI-to enhance teaching, learning, and university operations. Media & Classroom Technology Support * Oversee the maintenance, setup, and support of AV systems in classrooms, conference rooms, and event spaces. * Coordinate troubleshooting and support for classroom technology and hybrid teaching solutions. * Support lecture capture, live streaming, and video conferencing platforms (e.g., Zoom, MS Teams). * Serve as a point of contact for academic departments on instructional technology and AV needs. * Provide training and guidance to faculty and staff on the effective use of media and digital tools. * Assist with planning and implementation of classroom technology upgrades. * Work closely with AV vendors to ensure that break-fix SLAs are being met. * Document ongoing classroom technology issues and assist with rescheduling of rooms. Help Desk & Desktop Support * Assist in supervising help desk operations, ensuring timely and effective resolution of technical issues. * Support ticket triage, escalations, and root cause analysis. * Deploy computers to new hires and assist with computer refreshes. * Train and mentor student workers or entry-level support staff. Media Technology & Event Support * Oversee the planning, deployment, and technical support of media technology for university events, classrooms, and special functions. * Manage the reliable operation of audiovisual systems, video conferencing platforms, lecture capture, and live streaming equipment across campus venues. * Coordinate with Media and Technology support team to deliver high-quality support for academic lectures, administrative events, student programs, and hybrid engagements. * Lead the team responsible for on-site setup, real-time troubleshooting, and post-event follow-up. * Maintain awareness of emerging media and presentation technologies to ensure the university remains innovative, competitive, and equipped to meet evolving academic and event delivery needs. Research & Special Projects * Conduct research and evaluate emerging technologies to support institutional goals. Lead or participate in special projects and strategic initiatives as assigned by IT leadership, contributing technical expertise and project management support as needed. * Other duties as assigned. Qualifications Experience: * Operating Systems: Microsoft Windows (Desktop), mac OS, ChromeOS * IT Service Management: SysAid (ITSM), ticket lifecycle management, user support workflows, and reporting * Device & Endpoint Management: Microsoft Intune, Windows Autopilot, remote support tools, software deployment * Password & Identity Management: Self-service password reset tools, multifactor authentication support, identity verification workflows * Productivity & Collaboration Tools: Microsoft 365 (Outlook, Word, Excel, Teams, OneDrive), Google Workspace (if applicable) * Learning Management Systems: Blackboard, Canvas - user support, access management, and troubleshooting * Asset & Inventory Tracking: IT asset lifecycle management, loaner equipment tracking, hardware audits * Classroom & Media Technology: Projectors, lecture capture systems, AV control panels, hybrid learning tools (e.g., Zoom, Panopto, Crestron/Extron systems) * User Training & Knowledge Base: Development of support documentation, FAQs, training resources, and end-user education programs * Customer Service & User Experience: ITIL-based service delivery, user satisfaction monitoring, and front-line support leadership About Iona University/EEO language Founded in 1940, Iona University is a master's-granting private, Catholic, coeducational institution of learning in the tradition of the Edmund Rice Christian Brothers. Iona's 45-acre New Rochelle campus and 28-acre Bronxville campus are just 20 miles north of Midtown Manhattan. With a total enrollment of nearly 4,000 students and an alumni base of more than 50,000 around the world, Iona is a diverse community of learners and scholars dedicated to academic excellence and the values of justice, peace and service. Iona is highly accredited, offering undergraduate degrees in liberal arts, science and business administration, as well as Master of Arts, Master of Science and Master of Business Administration degrees and numerous advanced certificate programs. Iona students enjoy small class sizes, engaged professors and a wide array of academic programs across the School of Arts & Science; LaPenta School of Business; NewYork-Presbyterian Iona School of Health Sciences; and Hynes Institute for Entrepreneurship & Innovation. Iona also continues to be recognized in prestigious national rankings. Most recently for 2025, Iona has been named one of the nation's best colleges by The Princeton Review, The Wall Street Journal, Forbes and others. Additionally, U.S. News & World Report recognized Iona as one of top colleges for social mobility in the country, while Georgetown University's Center on Education and the Workforce (CEW) ranked an Iona degree in the top 5 percent nationally for long-term return on investment. Iona's LaPenta School of Business, meanwhile, is also accredited by AACSB International, a recognition awarded to just 6 percent of business schools worldwide. Iona offers a comprehensive benefits package to all full-time employees that includes medical, dental, and vision insurance; flexible spending accounts; retirement plans; life insurance; short and long-term disability; employee assistance program (EAP); tuition remission; and generous time off. For more information on our benefits and working at Iona visit the Human Resources section of our website. Iona University values and celebrates diversity and is committed to providing a welcoming and inclusive environment for all of our employees and does not tolerate discrimination based on any legally protected characteristic under applicable federal, state, or local laws. As an equal opportunity employer, Iona University encourages applications from qualified candidates who reflect the wider world in which we live.

JobID: 210685496 JobSchedule: Full time JobShift: Mid-Day Base Pay/Salary: Jersey City,NJ $114,000.00-$155,000.00 Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member in Commerical & Investment Bank - Production Management team, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. Job responsibilities * Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm * Supports the day-to-day maintenance of the firm's systems to ensure operational stability and availability * Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools * Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders * Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure Required qualifications, capabilities, and skills * 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services * Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud * Experience in observability and monitoring tools and techniques * Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework * Experience with an IBM zSeries Mainframe environment. * Knowledge of z/OS, JCL, TSO/ISPF * Experience and knowledge of COBOL/Natural * Experience and knowledge of DB2/Adabas and VSAM & utilities * Knowledge of CONTROLM/CA7/ZEKE scheduling tool * Experience working with all types of data files including Generation Data Groups, VSAM, Partitioned, and Physical Sequential files * Experience using incident management tools (Service Now) Preferred qualifications, capabilities, and skills * Knowledge of relevant businesses such as securities, fund accounting, clearance, securities lending, cash management and alternative investments (e.g. derivatives and hedge funds) or the organization's that use these services * DYL280/SAS/EZYTRIEVE, Unix/Linux/Windows Distributed Application Support * AWS cloud experience * Experience managing projects and migrations

Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member in Commerical & Investment Bank - Production Management team, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. Job responsibilities Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm Supports the day-to-day maintenance of the firm's systems to ensure operational stability and availability Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure Required qualifications, capabilities, and skills 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud Experience in observability and monitoring tools and techniques Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework Experience with an IBM zSeries Mainframe environment. Knowledge of z/OS, JCL, TSO/ISPF Experience and knowledge of COBOL/Natural Experience and knowledge of DB2/Adabas and VSAM & utilities Knowledge of CONTROLM/CA7/ZEKE scheduling tool Experience working with all types of data files including Generation Data Groups, VSAM, Partitioned, and Physical Sequential files Experience using incident management tools (Service Now) Preferred qualifications, capabilities, and skills Knowledge of relevant businesses such as securities, fund accounting, clearance, securities lending, cash management and alternative investments (e.g. derivatives and hedge funds) or the organization's that use these services DYL280/SAS/EZYTRIEVE, Unix/Linux/Windows Distributed Application Support AWS cloud experience Experience managing projects and migrations

FULLTIME. Pease note: It is not a pure PMO Project Manager or Completely Technical Development manager role. The role is not expected to do design, development, etc. Mainly Production incident management, defect fixing & hot patches. Detailed JD: • About 12+ years in overall IT. • Technical background - Preferably Java development background • PL-SQL skills - Intermediate level • Basic conceptual knowledge on Network, Firewall, Clustering, Replication, etc • Experience in L3 support • Experience in Defect Triaging, Functional Analysis • Project Management skills to drive a large global support team (25+ today, expected to grow to 50 in next 6-12 months) • Excellent communication and articulation skills. • Experience interfacing and providing status report and other metrics reporting to senior stakeholders (Director & MD level) • Experience in building relationship & Coordination with various cross functional groups (Functional, Development, Production Support, Release Management, et al) • Experience in driving and mentoring team Needs to take “Driver seat” and run independently with minimal supervision. Additional Information All your information will be kept confidential according to EEO guidelines.

Eligibility: Applicants must currently reside in the New York City area. This is an on-site position, and only local candidates will be considered. We are seeking a highly skilled and motivated IT Systems Administrator to join our team. This on-site role is based in New York City, and only applicants currently residing in the NYC area will be considered. The IT Systems Administrator will be responsible for maintaining and supporting the organizations IT infrastructure, ensuring systems are running efficiently, securely, and with minimal downtime. The role involves troubleshooting issues, managing network and server configurations, supporting end users, and implementing system improvements. Key Responsibilities: Server Management:Assist with installation, configuration, andmaintenance ofoperating systems, software, and hardware, including servers, storage, and network devices. Network Support: Assist with the maintenanceof local area networks (LAN), wireless networks, and cloud systems, ensuring secure and reliable communication. User Support:Provide technical support for internal users, resolving hardware, software, and network issues in a timely manner. Documentation:Create and maintain detailed documentation for network configurations, system setups, and procedures for troubleshooting. Collaboration:Work closely with other teams and departments to identify, troubleshoot, and resolve technical challenges. Project Support:Participate in IT projects, system upgrades, and network expansions as needed. Collaborate closely with Managed Service Providers on technology projects, maintenance, and support. Training & Development:Stay current with emerging technologies and best practices to enhance overall system performance and security. Qualifications: 5 years minimum of proven experience as a Systems Administrator, Network Administrator, or similar role preferred Strong knowledgeof PChardware, operating systems (Linux, Windows Server, etc.), and network infrastructure. Proficient in scripting and automation tools (e.g., PowerShell, Bash, Ansible) preferred Solid understanding of security protocols, firewalls, and VPNs preferred Strong problem-solving and analytical skills. Excellent communication and interpersonal skills to effectively collaborate with various teams and end users. Bachelors degree in Computer Science, Information Technology, or a related field (or equivalent experience). Preferred Skills: Experience with Azure, network engineering, monitoring tools, and performance tuning. IT certifications such as CompTIA Network+, CompTIA Security+, Microsoft Certified Systems Administrator (MCSA), or Cisco Certified Network Associate (CCNA) are a plus. Knowledge of ITIL or other IT service management frameworks. Physical Requirements: Ability to lift and move equipment (up to 50 pounds). Occasional on-call availability for after-hours support. Location Requirement: Please note: This is a full-time, on-site position located in New York City. Only applicants currently living in the New York City area are eligible for consideration. Relocation assistance is not available for this role.

Job Title/Role Waters Empower CDS Technical Analyst Mandatory Skills Waters Empower CDS Technical Analysis, Business Analysis, Technical support, Software installation & troubleshooting, User acceptance testing, Integration with Lab Instruments & validations. JD 2+ years supporting Empower 3 platforms in pharmaceutical R&D, including hands-on troubleshooting of instrument and software connection issues. Proven experience upgrading chromatography data systems in regulated environments (GxP), with strong understanding of CSV, audit trails, access controls, and change control. Strong knowledge of large-scale CDS environments (500+ users, 750+ instruments) and laboratory workflows; chromatography instrumentation exposure is highly preferred. Familiarity with LAC/e workstation concepts and client/server connectivity for CDS environments. Basic troubleshooting skills for Windows-based lab PCs, drivers, services, and network connectivity. Experience executing test scripts/checklists and documenting results with attention to detail. Proficiency with Microsoft 365 (Teams, SharePoint, Excel, Word, PowerPoint) for collaboration and documentation. Demonstrated supervisory experience leading small technical teams or deployment resources. Validation expertise: creation and execution/oversight of IQ/OQ; contribution to PQ as needed; audit-ready documentation practices. UAT experience: developing test cases, facilitating test execution, logging defects, verifying fixes, and sign-off coordination.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description This role ensures that all components are adequately supplied and kitted to adhere to the production schedule along with handling media related activities within the ISO 8 area. Major Accountabilities ISO 8 Activities: Ensure accurate SAP inventories are maintained for all components. Proper status segregation and storage of media lots. Support the maintenance of an audit ready state of the ISO 8 Area Timely response to all module requests. Batch Records are properly kitted and staged based on production schedule. All gowning materials in the ISO 8 area are maintained to adequate levels. ISO 8 area has ample supply of non-inventory items Logbooks entries are clear and complete. Kanban system is utilized to ensure FIFO Equipment cleaning is performed as required Ensure Batch records are reviewed and corrected in a timely manner. Skills: 1-3 years of related experience in cGMP/FDA regulated industry. Warehouse experience preferred. SAP knowledge preferred. Other Qualifications: Strong interpersonal, written and communication skills along with problem solving and follow-up skills are required. Must be well organized, flexible and work with minimal supervision. Ability to lift up to 50 lbs. Alternate shifts, weekends and overtime will be required Requires handling of chemicals such as corrosives, solvents & bio-hazardous materials Qualifications High School Degree or GED equivalent. Additional Information For more information, Please contact: Akriti Gupta ************** Morristown, NJ 07960