Technical Support Engineer Jobs in West Deptford, NJ

On behalf of our client, Warren County Community College, Edge seeks a highly motivated professional to serve as a Technical Support Specialist. The Technical Support Specialist provides computer support to end-users across the college for computer hardware, software, or other technology, and business-related applications. The Specialist serves as the primary contact for all incoming calls and email requests for technical support. The incumbent acts as a leading resource during infrastructure emergencies, utilizing prioritization and escalation skills to ensure timely resolution of issues. Duties and Responsibilities: 1. Provides technical support for end-users on various hardware and software platforms, including system support, application support, and access issues. 2. Utilizes the Help Desk tracking system to input details, monitor the ticket, and resolve problems. Assists end users with updates and maintenance. 3. Assists college staff, faculty, and students with the operation of legacy and newer application software, including but not limited to word processing, spreadsheet, presentation, and communication software. Install and maintain anti-virus and college business applications on varied platforms and operating systems. 4. Assists faculty and staff with multimedia devices. 5. Builds upon technical documentation and procedures. Serves as a resource for creating training materials in response to faculty, staff, and student inquiries for support. 6. Researches and recommends hardware and software purchases for campus personnel. Obtains quotes for repair costs and maintenance. Contact vendors for product information and price quotes. Contact service contractors as needed. 7. Performs other related duties as assigned. Qualifications Required: Strong technical acumen and problem-solving skills. Ability to work in a team environment with minimal supervision. Excellent written and oral communication skills, with strong stakeholder service and interpersonal skills. Two years of experience supporting computers, printers, and peripherals. Familiarity with software applications (e.g., word processing, spreadsheet, email, and web browsers. Qualifications & Experience Preferred: Previous experience in the education industry. Relevant technical experience troubleshooting, diagnosing, and repairing computers. Graduate of a computer science/technology degree program (associate degree or higher) or equivalent certifications A/V Experience Compensation and Benefits: Annual salary of $43,000 to be paid bi-weekly, paid time off (PTO) as determined by the company policy, ten (10) paid holidays per year, medical, dental, vision, short and long-term disability, life insurance, as well as matching contribution under a retirement plan.

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Here, we believe there's not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there's a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We'll give you the space to share your strengths and we want you show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show! What is the Process to get Started? Step 1 - Online Application Find the role(s) that interest you on our Careers page: ****************************** Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners Step 2 - Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation Step 3 - In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at ***************************** Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. Ensure high levels of customer satisfaction through excellent sales service Assist customers in person and over the phone by determining needs and presenting appropriate products and services Build productive trust relationships with wholesale and retail customers Process sales transactions accurately and consistent with policies and procedures Follow and achieve sales goals on a monthly, quarterly, and yearly basis Maintain precise work order files and formulas Pull appropriate products from the sales floor or warehouse Tint and mix products, as needed, to customer specifications Stock shelves and set up displays Clean store equipment Load/unload delivery trucks Assist in making deliveries, as needed Maintain in-stock and presentable condition assigned areas Remain knowledgeable on products offered and discuss available options Comply with inventory control procedures Suggest ways to improve sales Minimum Requirements: Must be at least eighteen (18) years of age Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future Must be able to read, write, comprehend, and communicate in English Must be to read, write, comprehend, and communicate in Spanish Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation Preferred Qualifications: Have a valid, unrestricted Driver's License Have at least a High School diploma or GED Have at least one (1) year experience working in a delivery, retail, or customer service position Have previous work experience selling paint and paint related products Have previous work experience operating tinting and mixing equipment

Job Description: We are seeking a highly skilled and experienced Level II Technician to join our dynamic team. The ideal candidate will have a strong background in IT support, troubleshooting, and customer service, with a focus on delivering timely and effective solutions to our clients. Responsibilities: 1. Technical Support: Provide Level II/Level III technical support to our clients, including troubleshooting complex issues, diagnosing hardware and software problems, and implementing effective solutions. 2. Network Infrastructure: Design, implement, and maintain network infrastructure solutions, including LAN, WAN, VPN, and wireless networks. Perform network upgrades, installations, and configurations as needed. 3. Server Administration: Manage and maintain server environments, including Windows Server, Linux, and virtualization platforms such as VMware and Hyper-V. Install, configure, and troubleshoot server hardware and software. 4. Security: Implement and maintain security measures to protect client networks and data, including firewalls, antivirus software, and intrusion detection systems. Conduct security audits and vulnerability assessments as needed. 5. Backup and Disaster Recovery: Develop and implement backup and disaster recovery plans to ensure the integrity and availability of client data. Monitor backup systems and perform regular testing to verify data recovery capabilities. 6. Documentation: Create and maintain detailed documentation of client systems, configurations, and procedures. Ensure documentation is kept up-to-date and accessible to team members. 7. Customer Service: Provide exceptional customer service and support to our clients, ensuring prompt resolution of issues and effective communication throughout the support process. Qualifications: • Bachelor's degree in Computer Science, Information Technology, or related field preferred. • 3+ years of experience in a technical support role, preferably in a Managed Service Provider environment. • Strong knowledge of networking concepts and technologies, including TCP/IP, DNS, DHCP, VLANs, routing, and switching. • Experience with server administration, including Windows Server, Linux, Active Directory, and Group Policy. • Familiarity with virtualization technologies such as VMware vSphere and Microsoft Hyper-V. • Excellent troubleshooting skills and the ability to analyze and resolve complex technical issues. • Strong communication and interpersonal skills, with the ability to interact effectively with clients and team members. • Industry certifications such as CompTIA Network+, Microsoft Certified Systems Engineer (MCSE), or Cisco Certified Network Associate (CCNA) preferred. Benefits: • Competitive salary • Health, and vision insurance • Retirement savings plan • Paid time off • Training and certification opportunities • Career advancement opportunities

Visa Sponsorship: Not Available Are you early in your IT career and looking for an opportunity to grow your skills in a dynamic environment? We are seeking a customer-centric IT Support and Systems Analyst to provide ongoing, onsite support and maintenance of our network and user hardware/software. In this role, you will be responsible for deploying and maintaining desktops and network infrastructure, coordinating with third-party contractors for system monitoring and patching, and developing both short- and long-term network plans. This is a hands-on, onsite role that will have a direct impact on ensuring our IT systems are efficient and secure. Essential Functions: Maintain network infrastructure and ensure uptime Create, manage, and maintain user accounts (Active Directory, M365, ERP) Install and upgrade hardware/software Set up and commission new laptops and desktops Coordinate third-party consulting resources for network and desktop support Administer network file share security Provide Microsoft network administration and security risk management Maintain virtual servers as needed Manage VoIP telephone systems Document procedures, best practices, and user guides Education and Experience: Bachelor's degree in Information Technology or relevant technical certification At least 2 years of experience in networking and information systems Experience in a manufacturing environment is a plus Experience with Nutanix is a plus Knowledge, Skills, and Abilities: Strong troubleshooting and problem-solving skills Excellent interpersonal skills to interface with internal/external customers and vendors Effective time management and project management abilities Environmental Conditions: This is an onsite position, primarily office-based, with some time required in our manufacturing facility (including clean room and warehouse). You should be comfortable using computers and telephones frequently, and some travel ( Physical Requirements: Ability to lift up to 50 pounds Frequent bending, stretching, twisting, and standing for long periods Apply Today: If you're excited to expand your IT career and make an impact within a collaborative team, we'd love to hear from you!

Job Title MS Dynamics CRM 365- Senior Support Analyst Relevant Experience (in Yrs) 6+ Years of Dynamics CRM with total 10+ years of experience Technical/Functional Skills Experience: 6+ years of experience working with many modules within Microsoft Dynamics 365 Technical Skills: Proven experience with D365 configuration, customization, and integration Support; Experience with SQL, Power BI and at least one programming language is a PLUS Education: Bachelor's degree in Computer Science, Information Technology, or related field. Certifications: Relevant certifications in D365 is highly desirable Soft Skills: Excellent problem-solving, communication, and leadership skills; ability to work cross-functionally and manage multiple stakeholders and priorities. We value teamwork, honesty, accountability, and view our team as a service organization. You will need to follow these principles to be successful in our team Proven experience in help desk and ticket management. Proficient in ServiceNow; background in Microsoft Dynamics 365 Strong understanding of application support and SLAs. Background in finance is beneficial but not essential. Outstanding verbal and written communication skills. Ability to work collaboratively in a diverse team environment. Proven ability to manage and prioritize tasks effectively. Proven experience as a Microsoft Dynamics System Administrator. In-depth knowledge of Microsoft Dynamics 365 architecture and modules. Proficiency in configuring and customizing Microsoft Dynamics 365 applications. Strong troubleshooting and problem-solving skills. Experience with security administration and access control in Microsoft Dynamics. Familiarity with integration techniques and data management in Microsoft Dynamics. Excellent communication and collaboration skills. Relevant certifications in Microsoft Dynamics 365 administration are a plus.

IT Helpdesk Technician FLSA: Non-Exempt Industry Leading Benefits: Medical, Prescription, Dental, Vision, 401K, Pension, Short and Long Term Disability, Life Insurance, Tuition Reimbursement, FSA/HSA, EAP Program, Grow with us! Silvi Materials has been working on expanding our “A” Team of employees since 1947! Our team has grown to 13 companies employing over 700 employees at 24 locations across New Jersey and eastern Pennsylvania. Silvi is large enough to provide the stability you need, but small enough that you can feel your individual contribution to our success. We value the fresh ideas and perspective of each new member of our team. What does Silvi Materials offer you, you may ask? Phenomenal Benefits: Medical, Vison, Dental, Prescription, Vacation, Paid Holidays and so much more! Your future in mind: With 401(k) (at select locations) and/or pension options. We want all employees to build for a great retirement! Growth at Silvi Materials: Growth at Silvi Materials: We offer each employee the opportunity to move into any facet of our complex business. And our tuition reimbursement program is the perfect springboard to help you get there! So, what does an IT Helpdesk Technician do? Execute tasks according to company policies and procedures in a timely manner as assigned by the Business Systems Supervisor Own the Helpdesk ticket process from creation through resolution by identifying, testing, and validating solutions, coordinating with end users, and updating status information in an online tracking tool Expand the Helpdesk knowledge base by documenting steps performed to resolve time consuming, complex, and/or recurring requests Prepare new computers and associated hardware for deployment, perform software updates, and transport and install all equipment needed for proper operation Unbox, assemble, and configure cellular tablets. Perform remote control support sessions to troubleshoot and program tablets in the field. Maintain cleanliness and proper operation of network security cameras throughout Silvi locations; coordinate repairs with electricians and camera vendors as needed. Maintain and place requests to replenish IT supplies, tablet, and PC workstation accessories. Provide PC support via phone, chat, email to in-house and VPN connected employees Travel to locations to set up new equipment and provide technical support as needed Qualifications Minimum 1 year of IT work experience is required Associate's degree in IT or a related field is required. Bachelor's degree is a plus A+ or Network+ certifications preferred Proficient with Microsoft Windows operating systems and Microsoft Office applications Ability to effectively prioritize tasks and demonstrate proper time management Customer service experience in an IT capacity is preferred Effective written and verbal communication skills Ability to handle confidential/sensitive information in a compliant manner Experience operating in a complex environment is a plus Experience interacting with personnel across all levels of an organization is preferred A valid Driver's License is required Physical Demands In a typical work setting, people in this job: Lift 55 pounds on occasion Use hands/fingers to type and move office objects Sit for long periods of time Hear sounds and recognize the difference between them See details of objects that are less than a few feet away and far distances No smoking is permitted on or within company property, including inside trucks, buildings, or anywhere on the premises. Silvi Materials does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

REQUIRED SKILLS: 2+ years of technical support with computer hardware and software. Excellent customer service skills. Experience supporting Microsoft Windows 11, Microsoft 365, Active Directory, Exchange, and Office 365 in a Microsoft-networked computer environment. Experience supporting collaboration and meeting platforms such as Microsoft Teams or Zoom and related conferencing hardware. A solid foundational understanding of networking & remote connectivity. Experience developing knowledge base articles and technical documentation. Proficiency in configuring and managing hardware and software using mobile device management systems (prefer Intune, Jamf, etc.) Proficiency in supporting and managing enterprise print services. Strong hardware troubleshooting skills. Excellent communication skills Consultative personality RESPONSIBILITIES: Own onboarding of new employees and provide technical support to associates in HQ and the remote offices. Approximately 1/3 of your time will be spent onboarding duties, and 2/3 will be spent on user support. Act as the IT ambassador to HR and the liaison between the HR team and the IT team. Provide technical support for all installed hardware and software, including workstations, networks, servers, business applications, and systems. Answer incoming incident tickets and calls to troubleshoot and resolve technical problems of minor to intermediate complexity, focusing on first-contact resolution. This opportunity is a direct hire position in King of Prussia, PA. You can telecommute up to two days a week. Excellent culture and benefits include 401k, employee stock purchase plan, tuition reimbursement, and on-site gym.

FirstPRO is accepting resumes for a PC Deployment Technician for our client, South Jersey's largest health system. This is a 6-month contract, requiring openness to travel to various sites around South Jersey. Pay is up to $30.00/hr based on experience. These hands-on roles with our customer's PC Deployment Team require the following: • Configuration and staging of clinical and nonclinical (PC/Phone and peripherals) machines at our customer's on-site locations • Deployment of PC/Phone machines and peripherals for end users • Providing post deployment support at various locations • Responsible for equipment management - repurposing machines for redeployment/disposal • Report Deployment success/issues to the project team Qualifications • 2 years of Desktop Support/Migration experience (within a clinical setting, preferred) • Ability to build, configure and deploy Windows 10 machines (laptops and desktops) and peripherals • Experience in post-installation support • Working knowledge of Windows 10 environment and basic network connectivity troubleshooting • Working knowledge of Printer/Scanner installation, configuration and support • Experience with disk encryption application such as BitLocker • Must be able to potential travel to client sites within South Jersey • Proficiency in MS Excel and MS Word • SCCM knowledge is a plus • EPIC Software Testing experience is a plus • Must be Covid vaccinated and have flu shot

Responsibilities Network: Management of firewalls (Cisco firepower) Management of switches (Cisco and Aruba). Management of VPN (Cisco AnyConnect) Patch management Server: Management of virtual environment (vSphere 8 / VMWare) Management of the servers (predominantly virtual and predominantly Windows) Management of Remote Desktop Services Patch management Backup management Desktop Support, where the above have been met: L1 & L2 support Windows 7, 10, 11 M365 Microsoft Azure Other beneficial skills: Management of Red Hat Linux Experience of a regulated business Knowledge of Cyber Essentials Intune application packaging / deployment Skills, Qualifications And Experience An outgoing individual who is confident working alone or within a team environment Flexible and quick to respond to changing working demands. Able to work in a methodical manner, multi-task and prioritise own workload to match deadlines. Ability to work well under pressure. Ability to share knowledge / train colleagues. Ability to explain technical concepts with an appropriate level of detail / technical content for various key Business Stakeholders. Excellent fault-finding skills. Excellent documentation skills. About Us Are you interested in working in science for a leading global Contract Research Organization that is expanding rapidly and delivering best in class service to its clients? If you are ambitious and hard working then keep reading, as we are looking for talented individuals like you. We are globally recognised for our leadership in science and, as a result, you will have the opportunity to work with some of our industries smartest and most inquisitive people, in a flexible and supportive environment. It is the ideal place to expand your knowledge, take on new responsibilities and make ambitious strides in your career. If you want to join us to help us deliver our mission of using our scientific capabilities to improve the quality of life of people, then we would love to hear from you.

The Network Administrator is a highly skilled technical resource that provides onsite and remote support for customers on deployed technologies. The Network Administrator is responsible for providing proactive and reactive services to new and existing customers in support of their IT infrastructure. REPORTS TO: Director of IT DIRECT REPORTS: None ESSENTIAL FUNCTIONS: · Respond to customer inquiries in a courteous and professional manner · Create, document, and escalate issues and problems according to ticketing standards and SLAs · Monitor assigned tickets and tasks and provide service or escalation as necessary · Provide support for escalated service desk tickets following established protocols · Provide desktop, server and network support (including administering and maintaining end user accounts, password resets/unlocks, and email setup and support) · Deliver technical customer support over the phone and in person · Perform remote and onsite scheduled maintenance · Accurately enter and maintain case information including notes and resolution ADDITIONAL RESPONSIBILITIES: · Adhere to departmental policies for reporting and managing requests and change control · Participate in emergency on call rotation schedule · Internal IT Support as needed · Identify sales opportunities and pass the information to correct team members · Maintain daily timesheet and expense report entries and submit them accurately and timely · Other duties as required TECHNICAL SKILLS: Ability to troubleshoot and administer the following technologies: Microsoft Windows Server Microsoft Windows Active Directory Microsoft Exchange Microsoft 365 Enterprise Anti-Virus solutions Microsoft Hyper-V Enterprise Backup Solutions SonicWall Network Devices Microsoft Windows Desktop OS Enterprise Storage Solutions · Working knowledge of HP and Dell equipment · Knowledge and understanding of AD, DNS, the Internet, and mail flow SOFT SKILLS & ABILITIES: · Strong written and verbal communication skills · Pleasant and professional demeanor in all client and internal communications · Ability to multi task · Intellectually resourceful with sound judgment and effective decision-making abilities · Independent worker and able to work effectively on daily tasks without direct supervision · Strong organization skills and ability to operate efficiently throughout daily tasks · In general, owns issues through resolution, understands when to escalate a problem to another team member · Demonstrates empathy with users and professionalism at all times · Work well with clients at all levels, from executive to IT personnel to end user · Operates with client satisfaction in mind · Energetic, enthusiastic, and results-oriented Requirements: EDUCATION, EXPERIENCE, & KNOWLEDGE: · Bachelor's degree preferred · 3+ years of relevant IT experience · Preferred Certifications o CompTIA A+ o Microsoft 365 Certified: Messaging Administrator Associate o Microsoft Certified: Azure Administrator Associate o SonicWall Network Security Professional (SNSP) · Experience in Managed Services platforms, and Cloud Backup solutions a plus WORK ENVIRONMENT/PHYSICAL DEMANDS: · Use of computer and office equipment · Ability to remain calm in stressful situations · Performs all administrative functions expected at this level ADDITIONAL REQUIREMENTS: · Ability to schedule for evening or weekend work occasionally · Valid driver's license in your state of residence and reliable personal vehicle Compensation details: 60000-85000 Yearly Salary PIca18b009a802-26***********3

Provide swift and professional deskside IT support Perform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutions Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels Utilize the ticket management system to record, update and resolve tickets from the Helpdesk Collaborate with other support groups across global locations to help troubleshoot client issues Utilize tools for building, monitoring and troubleshooting client devices Participate in Disaster recovery testing exercises Upholding procedures for logging, reporting, and statistically monitoring desktop operations Write technical support and client documentation in form of Knowledgebase articles Meet or exceed expected customer service levels Other duties as assigned by the Level 2 Support Manager Windows / MAC Support Resolve Hardware / Software issues Experience with VPN, Soft Phones, Remote Desktop, VDI Asset Tracking / Inventory Management Strong Communications Skills

Role Description This is a full-time remote role for a Computer Support Technician. The Computer Support Technician will be responsible for providing technical support and assistance to computer system users. This includes troubleshooting hardware and software issues, installing and updating software, and ensuring systems are secure and operational. Qualifications Proficiency in computer systems and network functions Strong problem-solving skills and attention to detail Excellent communication and customer service skills Ability to prioritize and manage multiple tasks Associate degree in Computer Science or related field

Job Description We are seeking a skilled Solutions Engineer with a strong command of T-SQL and proven analytical skills to join our team in supporting customized deployments of our FOIA application across various government agencies. This role is critical in tailoring our document management solutions to meet unique client requirements, involving extensive work in database tuning, solution customization, and cross-functional collaboration. Key Responsibilities: - Collaborate with clients to understand their business needs, lead discovery sessions, and gather detailed requirements. - Create technical documentation, including business requirements, use case scenarios, test cases, and Visio workflows, to guide project development. - Develop and customize web-based solutions tailored to document management using T-SQL, PL/SQL, JavaScript, HTML5, CSS, and Bootstrap. - Integrate and migrate data from existing systems into customized document management solutions. - Work closely with engineering teams to address client-specific needs, report and troubleshoot product bugs, and suggest core product enhancements. - Estimate project efforts for proposals, and provide technical support during solution deployments and troubleshooting. - Create and maintain user guides, prepare internal and client-facing presentations, and deliver product training to colleagues and clients. - Set up and test API integrations using JSON and Postman, and validate data flows between front-end and database components. - Develop and maintain solutions within cloud environments on Amazon and Microsoft, implementing additional services as needed. Qualifications: - Strong knowledge and hands-on experience with T-SQL and PL/SQL, especially in creating stored procedures and functions for workflow and database management. - Proficiency in web development languages and tools such as JavaScript, HTML5, CSS, and Bootstrap. - Experience leading client meetings to define requirements, create project documentation, and manage customized solution deployments. - Familiarity with API testing tools (e.g., Postman) and tracking tools (e.g., Jira, Confluence). - Skilled in technical documentation and presenting complex solutions in a clear, user-friendly manner. - Knowledge of digital signature tools, Adobe integrations, and centralized access card (CAC) authentication in regulated environments (DoD networks experience a plus). - Experience with cloud platforms, particularly Amazon Web Services (AWS) and Microsoft Azure, is a strong asset. If you have a background in document management, government or highly regulated environments, and a passion for solution development and customization, we would love to hear from you. Company DescriptionKane Partners LLC is a Philadelphia based full service staffing firm, your HR Solution concentrating on technology clients, especially Information Technology (IT), Engineering and Manufacturing. For those clients we continue to successfully offer a full range of staffing services across all disciplines, including: Information Technology (IT), Engineering, Manufacturing, Sales & Marketing, Accounting & Finance and Administrative. As a full service staffing firm, Kane Partners provides all services within staffing and HR services including: Permanent Placement, Retained, Contract, Contract-to-Hire, and Temporary Staffing. Kane Partners serves a range of industries, focusing on: Electronics, Telecommunications, Consumer Products, Manufacturing, Software Development, Networking, Pharmaceuticals, Semiconductor, Healthcare, Financial Services, and Government.Company DescriptionKane Partners LLC is a Philadelphia based full service staffing firm, your HR Solution concentrating on technology clients, especially Information Technology (IT), Engineering and Manufacturing. For those clients we continue to successfully offer a full range of staffing services across all disciplines, including: Information Technology (IT), Engineering, Manufacturing, Sales & Marketing, Accounting & Finance and Administrative.\r \r As a full service staffing firm, Kane Partners provides all services within staffing and HR services including: Permanent Placement, Retained, Contract, Contract-to-Hire, and Temporary Staffing.\r \r Kane Partners serves a range of industries, focusing on: Electronics, Telecommunications, Consumer Products, Manufacturing, Software Development, Networking, Pharmaceuticals, Semiconductor, Healthcare, Financial Services, and Government.

Great Benefits Medical Dental Vision 401K with a match 28 paid days off including company holidays 5 different Flexible Spending account options New Era Technology is a global technology solutions provider with 4,500+ employees and offices around the world. New Era offers Cloud, Managed, Professional, and Security services, and delivers Collaboration, Data Networking, Digital Transformation, and Physical & Life Safety solutions to more than 14,500 customers worldwide.We are looking for team members to contribute to and deliver our mission: To deliver and support technology solutions that securely connect people, places, and information. New Era Technology is a community of like-minded, like-hearted people who share the same vision and values.Work alongside the finest team of highly skilled and industry-certified professionals who are encouraged to drive change and think outside of the box. As a team member, you will receive competitive benefits, industry training, and certifications. New Era Technology empowers businesses to embrace the future workplace. As customers shift their perspectives on where and how work happens, we are there to meet them with flexible, resilient, and productive solutions.New Era Technology provides a team-oriented culture, a positive environment filled with an incredible staff, and a genuine passion for providing the best service to our customers worldwide. We believe that investing in our employees is the key to professional growth, delivering exceptional experiences for our customers, and setting the standard for excellence in our field.We offer a growth-orientated, high-tech environment for employees. Along with our many benefits, you can expect a corporate culture that promotes personal and professional development. Our customer-focused teams are built on our core values: Community, Integrity, Agile, and Committed.Requirements: SUMMARY: The AV Solutions Engineer is responsible for AV System Design and creation of CAD drawing diagrams including detailed specifications and integration of electronics. Information will include Design-Build, Audio, Video, Video Conferencing and Integrated Control system information for proper operation. The AV Design Engineer will partner with Sales and Project Managers to assemble materials and labor estimate for proposals and bids, determine equipment quantities, pricing and labor to complete installation according to customer expectations and maintain project management database to monitor project productivity and accuracy. With a knowledge of state-of-the-art integrated audio, video, lighting systems and digital signage this position will provide professional designs and systems engineering support required to take a project from inception to completion and client acceptance. Primary Responsibilities: : Perform comprehensive, audiovisual equipment bids for customers, including low voltage wiring, trim-out, equipment rack setup-layout, system processing, flat panel displays, projectors and projection systems, media rooms, audio hardware, speakers and computer control systems. Participate in meetings as needed. Partner with Sales, Project Management, Purchasing, Service, Fabrication to interpret project specifications and drawings, determine system layout, programming requirements, system testing and developing bill of materials to include appropriate amount of job-related labor to perform the project, generate comprehensive project equipment lists and scope of work. Design building layouts, floor plans, rack elevations, consoles, etc. utilizing various formats to Sales Associates and Project Management. Conduct and document final drawing review processes. Coordinate Design & Engineering tasks with Architects and Engineers. Assist sales with client visits, presentations and in the preparation of proposals. Maintain high-level of personal expertise in current and future technology. Assist in training of new products, technologies, and Design & Engineering procedures. Competencies: · Should possess a working knowledge of equipment connectivity, wiring, electronics, operation, installation of professional Audio, Video, Conferencing, and Control. · Must have experience reviewing bid documents for purposes of evaluating and preparing comprehensive bill of materials and scope of work descriptions. · Must possess superior interpersonal skills and be a team player with the ability to manage projects, multiple tasks simultaneously and adjust to shifting priorities. · Must possess a strong sense of urgency. · Strong experience with computerized design programs is expected. · Experience in other computer programs such, as Microsoft Office, Microsoft Project or other project software is an advantage. · Experience in the design of networked computer-controlled systems, video conferencing and digital signage is a plus. · The ability to work closely as a member of a team while at the same time having a high level of personal initiative to work without close supervision. · Will interact directly with the client and senior management personnel as demanded by the project requirements. PHYSICAL DEMANDS: The successful candidate will have the ability to stand and or sit for long periods of time. Additionally, some extensive walking may be required for site surveys/walk-throughs. REQUIRED EXPERIENCE & EDUCATION: Degree in Electronics or similar field preferred. Minimum of 7 years servicing, designing, and engineering commercial and professional AV Systems required. AVIXA CTS Required; CTS-D and/or CTS-I preferred. WORK ENVIRONMENT: New Era Technology office and client sites, domestic and international. EXPECTED HOURS OF WORK: Business hours are Monday through Friday 8:00 AM to 5:00 PM. However, slightly modified hours may be accommodated. TRAVEL: It is expected that this position will require a minimum amount of travel. It will also be required that the Solutions Engineer will travel to customer and vendor sites. Travel to industry events such as: LDI, NSCA, ESTA, PLASA, INFOCOMM, NAB and other industry related conventions and vendor training seminars may be required. This role offers full remote flexibility and an annual compensation of $85K. PM21 PI3f53a9f58d52-26***********9

Avo Photonics is a dynamic contract engineering services company that designs, develops, and manufactures custom opto-electronic products for a large customer base. We seek a diligent and dedicated Network Administrator who can help maintain a secure network environment. The successful candidate must be self-motivated, and maintain a professional presence. Specifically: Implement and manage Juniper firewall environment Be responsible for network connectivity of workstations, servers, and peripherals Manage a secure Meraki Wi-Fi environment Monitor network traffic for performance and threats Segment network traffic with VLANs and Subnets Manage and maintain ISP bandwidth and public IP addresses Document network systems and procedures Ensure proper cable management Be responsible for running CAT6 and fiber cables Manage all switches and switch stacks Assist Systems Administrator as needed Requirements: Bachelor's degree in computer science Five years proven experience in Network Administration Understanding of Juniper firewalls Extensive knowledge of firewall rules and security Work onsite full time Flexible to work nights and/or weekends when required Avo Photonics offers competitive salaries and a comprehensive benefits package. Apply today! Avo Photonics is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee of Avo Photonics by any method without a valid written contract in place with Avo Photonics will be deemed the sole property of Avo Photonics. No fee will be paid in the event the candidate is hired by Avo Photonics as a result of the referral or through any other means.

Software Asset Management (SAM) team is responsible for leading the Software Asset Management (SAM) Program. The goal of the program is to facilitate risk and compliance management of material software publishers. Value from the program is created by license compliance monitoring, reducing the risk of software audits and penalties, and optimizing software usage etc. The Hardware Asset Management (HAM) team is responsible for leading the Hardware Asset Management (HAM) Program. The role will sit within the SAM team but will support technical needs of both SAM and HAM. Qualifications: Minimum of 5 years ServiceNow experience Managing technical projects involving the SAMPro and HAMPro modules in ServiceNow Managing key relationships with peer roles within the enterprise. Identify opportunities for cost savings, to address efficiency, improve processes, and develop program metrics ServiceNow certifications: (Any Certification- strongly preferred) Systems Administrator (CSA) Hardware Asset Management Software Asset Management ServiceNow Discovery Experience with ServiceNow discovery - Knowledge of discovery configuration and capturing hardware/software information from devices Implementation of ServiceNow products available from the ServiceNow store

Job Title: Network Support Engineer Department: Advanced Support Group Who We Are: Learn more about Xtel by visiting ****************************** Xtel Communications is searching for a full-time Network Support Engineer to join our Advance Support Group. This individual will be responsible for the triage of escalated service requests from Customer Support Team, incident updates, and interfacing directly with the Xtel Engineering and Field teams and adhering to the corporate defined SLA's. The ideal candidate has experience working in a Customer Support Environment or Network Operations Center (NOC), Security Operations Center (SOC) and has experience with VoIP, Carrier Ethernet, and Managed Security services. Experience in an MSP environment is a plus. This position reports to the Customer Support Manager. Essential Duties & Responsibilities ·Provides in-depth technical advice and support including real time analysis, design, testing, and operational support of networks, systems, processes, technologies. · Review and update escalated and assigned tickets · Check, validate and update ticket documentation (contact, ticket fields, etc.) · Quickly and accurately prioritize incidents and promote proper Incident/Problem/Change Management · Troubleshoot, escalate, and/or resolve tickets within defined SLAs · Provide technical assistance for escalations from Frontline Support Group · Leverage remote support tools to resolve support requests · Appropriately manage expectations of clients and peers · Identify solutions for hardware, software, and network issues · Be able to work on VoIP (SIP) ladder diagrams, Carrier Ethernet based technologies and Managed Security service related issues. · Assist with special projects as assigned · Occasional travel for customer support issues or training sessions may be required · Participation in on-call rotation with the understanding that this industry is 24/7/365 Internal/External Communications This position requires excellent written and verbal communication skills, due to the customer-facing nature and internal involvement of other organizations. Those in this position should be able to communicate clearly and concisely, while maintaining a friendly and professional demeanor when dealing with customers, as well as peers and upper management. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Education/Experience Required - Bachelor's degree from an accredited college in Information Technology, Computer Science or related field and/or equivalent work experience - Intermediate knowledge of network protocols, configurations, and operations - Exposure to help desk processes and procedures with experience with service desk management tools Required Technical Skills - 2 - 4 years working with Switching/Routing and VoIP technologies - 2+ years working with a Service Provider Network/Data Center environment - Excellent understanding of Hosted PBX service and associated technologies - Excellent knowledge of network protocols, configurations, and operations - Excellent knowledge of industry routing and switching protocols - Excellent knowledge and understanding of VoIP Protocols: SIP, RTP, RTCP - Experience with Cisco, ADTRAN, Fortinet and Ciena hardware - Fortinet certification or equivalent networking certification required - Able to directly perform configuration changes and updates to switches and routers, including VLAN configurations - The ability to use Microsoft Office (Word, Excel, Visio) effectively and other back-office tools - The ability to update and create network diagrams - Knowledge of Windows Operating Systems Desired Technical Skills - Experience with Metaswitch Hosted PBX platform - Knowledge of Microsoft Collaboration Communications, Microsoft Teams Voice, and has an MS 700 or MS 721 certificate. - Intermediate knowledge of wireless technologies - Good understanding of call flows - Experience with Yealink and Polycom phones - Knowledge of Linux Operating Systems General Abilities - Excellent written and verbal skills - Able to work with high priority or urgent type requests in an escalated manner to ensure timely resolution of issue - Ability to maintain poise and professionalism under pressure The above is intended to describe the general content and requirements for the performance for this position. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Modeling Engineer Contractor position aides those supporting the real-time EMS system model development and maintenance using the Siemens Information Model Management (IMM) tool. The Engineer will participate in the coordination of the EMS database update and single line display building process to insure a coherent system model providing accurate modeling of real-time power system conditions using the Common Information Model (CIM). Other responsibilities include system database expansion for support of new and existing members, interfacing with Operations, Planning, and Markets staff to incorporate requested application, display, and model changes, and tuning of the State Estimator during the model update process. The engineer will also test and perform maintenance to the EMS Transmission Network Applications (TNA) suite of tools. Sometimes the contractor may be asked to create training materials for use by internal staff on processes and procedures related to the model update process and the support of TNA. The candidate should have a proven ability to learn rapidly through a combination of mentorship and self-guided-discovery, and the willingness to work in a critical real-time environment. Modeling timelines are very rigid and getting the work done can require additional effort as deadlines approach, however we do our best to minimize the impact. The position is geographically-based around PJM’s campus in Valley Forge, Pennsylvania. Both periodic and emergency onsite work may be required, but flex/hybrid work plans are broadly supported. The initial training period for up to six months will require an onsite presence 2-3 days per week. Once initial training is completed, longer term flexible/hybrid work schedules can be negotiated. ESSENTIAL DUTIES AND RESPONSIBILITIES: Define and Maintain Bulk Power Transmission and Generator models in the EMS Evaluate and Maintain model data accuracy in the EMS Review and process EMS model changes submitted by Transmission Owners (TO). Includes understanding power system schematics and basic equipment parameters as well as frequent communication with the TO Create and update accurate single line diagrams using a Siemens Graphical Editor Support the specification, testing, and development of the EMS system to ensure that it meets changing functional requirements Supporting the process used to transfer model update and parameter information from IMM to TNA and assisting in addressing issues experienced during the transfer Create and run scripts for comparison of transmission model versions in TNA Creation and maintenance of departmental process and procedure documentation in support of the model build process and support of IMM. Creation and maintenance of departmental process and procedure documentation to ensure compliance with Operating Agreement, manuals, and all applicable NERC and FERC requirements. Other duties as assigned CORE COMPETENCIES: Problem Solving Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn’t stop at the first answers. Time Management Uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities. Drive for Results Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Interpersonal Savvy Relates well to all kinds of people – up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Customer Focus Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. CHARACTERISTICS AND QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required: Bachelor’s Degree with emphasis in Electrical Engineering (BSEE) or equivalent work experience Demonstrated knowledge and experience with real-time Energy Management System databases. Demonstrated knowledge and experience with real-time Energy Management System display generation software and electric power system display characteristics Demonstrated knowledge and experience with real-time Energy Management System transmission network analysis functions including State Estimation, Security Analysis, and reactive transfer limit (P-V curve) analysis EMS and power system operations experience including specific responsibility for EMS network modeling and/or EMS Network Applications. Experience with the specification, design, testing, implementation, modification and support of modeling tools and/or network applications. Excellent oral and written communication skills to facilitate customer support. Strong attention to detail High analytical and problem solving ability Preferred: Master’s Degree with emphasis in Electrical Engineering (MSEE) or equivalent work experience Demonstrated working knowledge of any of the following: SQL/ORACLE, UNIX, VBA, PYTHON Knowledge of power system components and their database models Experience with Siemens Spectrum Energy Management Systems Demonstrated working knowledge of Power System Common Information Model (CIM, IEC 61970-301 & 61968-11) Estimated Min Rate: $48 Estimated Max Rate: $52 Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply. Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit ************************************************ to contact us if you are an individual with a disability and require accommodation in the application process.Company DescriptionFounded in 1940, Yoh operates from 75 locations throughout North America and is headquartered in Philadelphia, PA. Yoh was the nation’s first technology staffing firm. As a business unit of Day & Zimmermann, Yoh has a flourishing global footprint, as our parent company operates from more than 150 worldwide locations. Company Website: *************************** DescriptionFounded in 1940, Yoh operates from 75 locations throughout North America and is headquartered in Philadelphia, PA. Yoh was the nation’s first technology staffing firm. As a business unit of Day & Zimmermann, Yoh has a flourishing global footprint, as our parent company operates from more than 150 worldwide locations.\r Company Website: ********************

As a part of the customer service team, you will support eligible cancer patients and their caregivers through their journey. We are deeply committed to providing patients/caregivers with an exceptional service experience, so they are well-positioned for treatment and to receive care. We are looking for someone who is service-oriented with the ability to drive insights and operational enhancements in a dynamic environment, while remaining forward-thinking to proactively and reactively respond to patient and caregiver needs. A successful candidate must have excellent communication and critical thinking skills. This role represents a unique opportunity to directly assist patients/caregivers in close partnership with internal and external supplier partners. The Patient Support Specialist will play a critical role in managing the day-to-day operations of the patient support program by assisting with patient/caregiver eligibility, enrollment, travel logistics and reimbursement where appropriate. To best support patients and their caregivers, the team will be set up as contact center with operating hours of 7:30AM to 8PM Monday through Friday in which you will be expected to work 8.5 hour shifts within operating hours. The team operates on a hybrid/remote schedule, working 3 days in-office, 2 days remote. MUST RESIDE IN OR NEAR HORSHAM, PENNSYLVANIA This team operates on 4-week rotation schedule; all candidates must be comfortable with rotating shifts. Example of shifts: -- 1 Week: 7:30 AM - 4:00 PM -- 2 Weeks: 9:00 AM - 5:30 PM -- 1 Week: 11:30 AM - 8:00 PM You must welcome the challenge of working in a highly visible role where you can meaningfully impact the health and well-being of others. You should be a motivated self-starter and quick study who approaches assignments with urgency and diligence. Responsibilities: Serve as the point person for a select number of patients/caregivers in supporting their treatment through an online case management system Respond to inquiries from patients/caregivers/sites regarding the patient support service offerings using a call guide resource Perform administrative functions of requesting and responding to travel and logistics, sometimes urgently since last minutes change is highly probable while staying calm and offering support to the patient/caregiver Validate patient travel expenditures in compliance with SOPs and provide reimbursement through third-party supplier partner Enter and maintain accurate data and records into the patient management tool in compliance with the program requirements Follow all SOPs to ensure program compliance in working with patients and capturing data requirements needed for the program Capture all required elements for enrolled patients to process reimbursement and ensure compliance with the program requirements Proactively work with patients/caregivers showing empathy and compassion throughout their treatment plan Work to monitor performance and help find operational improvements in the end-to-end patient experience so that we can continue to improve our service offerings over time in support patients Other duties as assigned Qualifications: Associate Degree required; B.S. or B.A. degree preferred A minimum of 3 years of relevant experience is required, pharmaceutical/medical call center experience preferred Excellent oral and written communication skills with the ability to demonstrate patient empathy and support is required, bilingual capabilities are a plus Ability to learn and work within IT platforms to document patient cases Effectively collaborate in a team environment that will require you to coordinate activities and build partnerships across internal/external organizations Skilled in problem-solving and using personal knowledge and any other valuable resources to work through ambiguous situations and ensure a positive customer experience Demonstrates excellent care management and ability to maintain records, in accordance with the program design and compliance standards Eager to take ownership, be proactive, and see patients/caregivers through their entire CAR-T journey This position will be in Horsham, PA at the CAR-T contact center and may require limited travel to other locations for business meetings (temporarily remote) Willingness to flex in a dynamic fast-paced environment with changing patient/caregiver needs Demonstrated excellence in communication skills in speaking with patients/caregivers in caring manner so they feel supported throughout their treatment journey Demonstrates ability to complete tasks with sense of urgency while adhering to SOPs and established program business rules Strong understanding of the importance of adhering to SOPs to ensure compliance throughout the process Strong financial management skills to reconcile receipts for patient reimbursement Self-starter skilled in problem-solving and using personal knowledge and any other available resources to work through ambiguous situations to resolve issues for patients/caregivers and ensure their complete satisfaction Exhibits excellent organizational skills with the ability to prioritize activities to address patient travel, logistics and reimbursement support needs Effectively work in a team environment that will require you to coordinate activities, build partnerships across multiple stakeholders, both internally and externally Agile learner who is comfortable operating in complex environments and shielding patients/caregivers from the complexity Passionate about supporting cancer patients with multiple myeloma, with the ability to translate their needs and serve as a resource for our services Get a complete career fit with Kelly . You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career. About Kelly: Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year. Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.