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  • Technology Support Specialist

    University of North Carolina Wilmington 4.0company rating

    Technical support engineer job in Wilmington, NC

    Posting Details Benefits of Working at UNCW Want to become a soaring UNCW Seahawk and work at one of the best universities on the East Coast? Want to put your toes in the sand after a day of work? The University of North Carolina Wilmington offers a wonderfully vibrant university community along with a beautiful location just miles from the beach. Employees of UNCW are provided a comprehensive benefits package as well as other programs, resources, policies, and practices that help to support a work/life balance. Our programs have been designed to provide a variety of choices to best fit your needs and the needs of your family. Full time employees are eligible for dental, vision and health insurance plans. Health insurance benefit plans eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available. Full time employees are also eligible for the tuition waiver program which covers the cost of tuition and fees for up to three (3) undergraduate or graduate courses per academic year at UNCW or any other university within the UNC System. In addition, UNCW covers the cost of tuition and fees for one UNCW course each summer session. As a full time employee, UNCW also offers a free membership to the Campus Recreation Center, free vaccine and booster shots offered on campus, meditation and yoga sessions, voluntary supplemental insurance coverages, pretax flexible spending accounts, 12 paid holidays, 24 hours of paid community service leave time, paid vacation and sick leave accrual and family medical leave after 12 months of continuous service. We also offer an abundance of training and development programs through our Dare to Learn Academy,and the employee assistance program, many of which are offered free of charge. Recruitment Range $74,500 - $82,000 Vacancy Number S02752 Position Title Tech Support Specialist Working Title Technology Support Specialist Competency Level Journey Home Department IET Networking and AV - 55200 Primary Purpose of Organizational Unit The primary purpose of the Integrated Educational Technologies group is to provide leadership in the deployment and support of academic focused technologies. Through the course of collaborative efforts with faculty and student advocates, this department will seamlessly integrate information technology resources as an integral aspect of a powerful learning environment. The department will be responsible for collaboration with faculty to build a technology enriched classroom experience. In addition, IET will provide support and training for audio visual technologies for faculty and staff in order to meet departmental and university goals as per the university Strategic Plan. College Chief Information Officer - 55000 College College/School Information University Information The University of North Carolina Wilmington, the state's coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking. A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to-BSN program, an Executive M.B.A. program structured for working professionals, and the nation's only bachelor's degree program focused on coastal engineering. The university's efforts to advance research and scholarly activities have earned UNCW the elevated designation of "Doctoral Universities: High Research Activity" institution (R2 University) by the Carnegie Classification of Institutions of Higher Education. UNCW has been part of the University of North Carolina System since 1969. Location of Workplace Main UNCW Campus Brief Summary of Work for this Position This position is responsible for providing technical leadership and support to a wide range of technologies across campus, with a focus on supporting CHHS. These technologies include but are not limited to the following: installation, maintenance, operation, and repair of video network systems and classroom technologies. Work may also include installation, troubleshooting and analysis of desktop hardware and software. Lastly, position will have supervisory responsibilities for FTE staff and/or student workers. Minimum Education and Experience Requirements Graduation from a two year technical college with a major in computer science, information technology or related area and one year in the information technology field related to the position's role; or graduation from a four year college or university and one year experience in the information technology field related to the position's role; or graduation from a four year college or university with a major in computer science or information technology or related degree. Related information technology experience may be substituted year for year for the required education. Preferred education, professional skills and experience * Experience working with PCs & Macs, providing advanced support for a broad range of technologies including networking, simulation software and hardware, videoconferencing/video capture, and AV systems in general. * Ability to handle multiple projects/problems concurrently. * Excellent interpersonal, written and verbal communication skills. * Ability to express complex technical information to a broad range of end users with regard to both technical information (tech speak v. layman's terms) as well as interacting with a variety of end client backgrounds (students, faculty, administration, etc.). * Experience supervising others, preferably including students. * Experience with a wide range of software such as Microsoft and Apple operating systems, Microsoft Office, and other utilities and Web-based applications. * Networking experience connecting to both wired and wireless networks, as well as with VLANs, etc. Prefer experience in managing small, medium, and/or large AV projects. * Ability to climb a ladder as well as lift and carry 30 lbs. * AVIXA CTS, CTS-I, and/or CTS-D certifications. * Dante Level 1, 2, and/or 3 certifications. Required Certifications or licensure FTE 1.0 FTE (40 hours per week) Months Per Year 12 Months Work Days Monday - Friday Work Hours 8:00am - 5:00pm Type of Position Permanent Anticipated Ending Date if Time-Limited Position Number 7723 Job Posting Date 01/12/2026 Posting Close Date 01/26/2026 Number of Openings Single Incumbent Special Notes to Applicants PLEASE NOTE: This posting will close at 11:59PM (Eastern time) on the posted closing date. To receive full consideration, please be sure you have fully completed the entire application before you submit for this position. Applications must be submitted through the online application system to be considered. This position is being recruited at the Journey level. If no applicants apply who meet the required competency and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations. EEO Statement UNCW does not discriminate against any employee or applicant for employment because of his or her race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents - except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs. Eligibility for Employment Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. External Link to Posting ************************************ Applicant Documents
    $29k-34k yearly est. 8d ago
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  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Technical support engineer job in Wilmington, NC

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $66k-90k yearly est. 22d ago
  • ITS Clinical Analyst (68799)

    Onslow Memorial Hospital 4.0company rating

    Technical support engineer job in Jacksonville, NC

    Position provides a high level of administrative support, to include development, testing, optimization, integration and implementation of clinic applications across the health care system. Works to optimize clinical processes and participates in designing, building, testing, training, implementing, evaluating, maintaining and enhancing information systems. Serves as mentor to other ITS staff. Qualifications Education/Certification: Master's degree preferred, Bachelor's degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training, and experience). Licenses Registered Nurse preferred. Experience: If a Bachelor's degree: 2 years of direct experience If an Associate's degree: 4 years of direct experience if a High School diploma of GED: 10 years of direct experience
    $48k-70k yearly est. 5d ago
  • Technology Help Desk Technician

    Public School of North Carolina 3.9company rating

    Technical support engineer job in Bolivia, NC

    Technology Help Desk Technician Job Description February 2, 2026 12 Months , please contact Debra Bair at **************** or ************.
    $37k-69k yearly est. Easy Apply 12d ago
  • Community Support Technician - Client Specific- Hubert

    UMHS

    Technical support engineer job in Wilmington, NC

    Job Description Community Support Technicians needed for the Hubert area to work one on one with the Intellectual and Developmental Disabilities population providing Respite services. Technician will provide assistance with daily person needs and habilitative skills. 8 hours a week. 4 hours on Saturday and 4 hours on Sunday with flexibility on the scheduled timeframe. Requirements: Reliable Transportation Valid Driver's License High School Diploma or equivalent. Benefits: Medical Insurance (full time only) Dental Insurance Vision Insurance Telehealth -On line Doctor (Teledoc) 401K with company match Universal MH/DD/SAS is dedicated to helping individuals and families affected by mental illness, developmental disabilities and substance abuse in achieving their full potential to live, work and grow in the community. Universal MH/DD/SAS is a comprehensive, statewide, CARF-accredited community human service organization. Universal strives to provide integrated and quality services to our persons served within the areas of mental health, developmental disabilities, and substance abuse. Visit us on the web at ************
    $44k-64k yearly est. 5d ago
  • Technical Support Engineer 3

    Onto Innovation

    Technical support engineer job in Wilmington, NC

    Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging. Our breadth of offerings across the entire semiconductor value chain helps our customers solve their most difficult yield, device performance, quality, and reliability issues. Onto Innovation strives to optimize customers' critical path of progress by making them smarter, faster and more efficient. Job Summary & Responsibilities * Develops and demonstrates expert proficiency in complex, non-routine maintenance and repair evolutions on various equipment as assigned. Proficiency will include both hardware and software disciplines. * Analyzes issues and problems of high complexity, exercising excellent judgment in finding solutions to problems and issues with equipment. * Analyzes error logs, determines root errors, translates into fishbone analysis. * Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. * Creates service bulletins to disseminate technical information worldwide concerning serious tool-related issues. * Provides written weekly updates pertaining to progress on current projects to Technical Support Manager. * Develops relevant action plans to specific technical issues. * Develops 8D reports for customer communication, works with factory to close analysis. * Works in conjunction with service manager to identify local team's skill-set, gaps, develops and executes training plans. * Proactively provide feedback to the engineering and manufacturing departments concerning tool quality, reliability and service ability issues. * Proactively analyzes install base performance, identifies trends, tool quality issues, reliability and service ability issues communicates factual assessments to factory, makes recommendations for improvements. * Takes ownership of escalations, becomes key point of contact and communicator to customer and factory personnel until problems are resolved, follows through with corrective actions to ensure quality closure of technical issues. * Supports customer installations, upgrades and training upon request. * Works with engineering and team on new system developments. * Demonstrates continuous self-development to gain high level of system(s) technical knowledge. Challenges: * Interacting with customers and field service engineers who speak different languages. * Must be willing to travel 75%, including both domestic and international travel Qualifications Requires a Bachelors degree in electrical, electronic or mechanical engineering, optical engineering, physics or a related field and a minimum of 5 year experience maintaining, installing and/or repairing for lithography tools (steppers, scanners) or comparable high-technology equipment or an equivalent combination of education and experience. A BS degree is preferred Why Join Onto Innovation? At Onto Innovation, we believe your work should matter-and so should your well-being. That's why we offer competitive salaries and a comprehensive benefits package designed to support you and your family. From health, dental, and vision coverage to life and disability insurance, PTO, and a 401(k) with employer match, we've got you covered. You'll also enjoy access to our Employee Stock Purchase Program (ESPP), wellness initiatives, and cutting-edge tools-all within a collaborative, inclusive culture where your contributions are valued and recognized. Compensation & Growth * Base Salary Range: $77,840.00 - $116,760.00, offered in good faith and based on experience, location, and qualifications. * Additional Rewards: Annual bonus opportunities and potential long-term incentives tied to both company and individual success. Empowering Every Voice to Shape the Future: Onto Innovation is committed to creating a workplace where every qualified candidate has an equal opportunity to succeed. We evaluate applicants based on skills, experience, and potential - without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. We believe diversity of thought and background drives innovation and strengthens our team. Important Note on Export Compliance For certain positions requiring access to technical data, U.S. export licensing review may be necessary for applicants who are not U.S. Citizens, Permanent Residents, or other protected persons under 8 U.S.C. 1324b(a)(3).
    $77.8k-116.8k yearly Auto-Apply 12d ago
  • INTL IT Copyeditor

    Insight Global

    Technical support engineer job in Wilmington, NC

    Our digital advertising client is looking to hire a Copyeditor in LATAM to service their clients. They will be responsible for the basics of copyediting including: performing thorough grammar and spelling checks, review all copy for clarity and logical flow, using a multi-pass approach to catch different error types. They will also be responsible for content accuracy & style compliance including; ensuring correct spelling of all brand names, companies, products, places, and personal names. Verifying all dates are correct and match their day of the week (e.g., "Friday, September 9"). Applying correct AMA (American Medical Association) style throughout. Additionally will ensure formatting consistency across: o Headlines, subheads, bullet points, and spacing. o Slide notes (in PowerPoint decks), ensuring relevancy and correctness. - Check employee titles where mentioned; confirm via Microsoft Teams or email if unclear. - Review and resolve formatting issues such as widows, orphans, and bullet alignment. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - 5+ years of copy editing or proofreading experience. - Experience working on PowerPoint presentations and editorial QA of corporate or healthcare materials. - Excellent command of written English and editorial best practices. - High attention to detail and a methodical approach to reviewing documents. - Ability to work independently and under tight deadlines. - Availability for flexible, quick-turnaround assignments. - Strong knowledge of AMA style guidelines. - Experience working with or for healthcare or pharmaceutical companies.
    $34k-62k yearly est. 60d+ ago
  • Lead Technical Support Engineer

    Vantaca

    Technical support engineer job in Wilmington, NC

    HOAi is the fastest-growing company revolutionizing the community association management industry. Our AI workforce platform integrates machine learning technology to streamline labor-heavy processes, eliminating inefficiencies and driving scalability. With rapid growth in the AI space, we are pushing boundaries to redefine industry standards. HOAi Agents go beyond traditional AI by proactively executing complex, multi-step processes with human-like reasoning-working autonomously, 24/7, across your entire operation. This transformation optimizes labor costs, enables growth without additional hires, and ensures faster, higher-quality service for residents and board members. Overview The Technical Support Engineer at HOAi serves as the critical technical bridge between customers, Forward Deployment Engineers, and the core engineering team. This role exists to absorb and resolve technical escalations, diagnose complex issues before they cascade into customer-visible incidents, and build the knowledge base and tooling that enables scalable, high-quality support. You'll own the full lifecycle of technical issues-from rapid diagnosis through resolution, documentation, and prevention-while protecting engineering team velocity by handling what would otherwise be constant context switches and interruptions. The ideal candidate combines strong debugging skills with excellent communication abilities and an ownership mindset focused on finding, fixing, documenting, and preventing issues. Accountability Key Initiatives * Issue Resolution Ownership: Be the single-threaded owner for customer-reported technical issues, ensuring timely, thorough, and accurate troubleshooting across HOAi's AI automation platform * Diagnosis & Prevention: Quickly diagnose API/integration breaks, data mismatches, and agent performance anomalies before they cascade into customer-visible incidents * Development Protection: Absorb technical escalations from Customer Experience team, freeing Product & Engineering team to focus on roadmap work * Knowledge Base Development: Maintain living documentation (playbooks, runbooks, step-by-step guides) that deflects repeat tickets, enabling self-service * Proactive Monitoring: Implement synthetic checks and environment health dashboards for Voice/Agents to catch failures pre-go-live * Trend Analysis & Product Feedback: Turn support patterns into prioritized bugs and roadmap improvements with quantified impact, clean repros, and logs Success Metrics * Recover of PDE/CX time from interrupts, measured by reduced escalation volume to core engineering * Reduce MTTR for Tier 1 incidents via single-threaded ownership, better repros, and prebuilt playbooks * Improve customer NPS scores through faster resolution times * Measurable reduction in repeat tickets through knowledgebase, tooling and environment guardrails * Meet or exceed established response and resolution SLAs across priority levels * Identify and resolve issues before customer impact, measured by reduced reactive ticket volume Responsibilities Technical Issue Resolution * Troubleshoot C# code using debugger tools to identify and resolve bugs * Debug stored procedures within SQL Server Management Studio (SSMS) and resolve or escalate as appropriate * Investigate complex technical challenges including API failures, integration breaks, webhook issues, and authentication problems * Determine root cause through systematic debugging and diagnostic analysis * Implement fixes for simple issues directly; escalate complex issues with comprehensive context * Validate fixes in staging/test environments before customer deployment Agent Platform Support * Diagnose and resolve issues specific to HOAi's agentic platform including AP/AR automations and homeowner support workflows * Troubleshoot HOAi Voice real-time agent issues including ASR/TTS problems and telephony integration challenges * Understand LLM/agent telemetry basics to identify performance anomalies and quality issues * Debug agent routing logic, context handling, and decision-making problems * Work with ERP integrations and data mapping issues * Monitor agent performance metrics and identify degradation before customer impact Cross-Functional Collaboration * Collaborate closely with Customer Experience, Product and Engineering teams to translate customer pain points into technical solutions * Escalate critical issues with complete context (logs, repros, customer impact) to appropriate teams * Participate in sprint planning to represent support perspective on upcoming releases Process Development & SLA Management * Monitor and improve SLAs for different priority levels and issue types * Create escalation criteria and clear handoff procedures * Track and report on SLA compliance and identify improvement opportunities * Analyze support trends to identify recurring issues and systemic problems * Quantify impact of common issues (frequency, customer count, revenue at risk) * Provide detailed feedback to Product and Engineering with prioritized improvement suggestions * Track bugs from customer report through engineering fix to deployment * Measure effectiveness of product changes in reducing support volume * Identify opportunities for product enhancements that would eliminate entire categories of issues Continuous Improvement * Work within Engineering to automate and simplify support processes * Build internal tools and scripts that accelerate diagnosis and resolution * Identify opportunities to deflect tickets through better product design or documentation * Stay current on platform updates, AI developments, and new HOAi features * Share learnings across the support team to elevate overall technical capability * Participate in engineering team meetings and code reviews when relevant Qualifications Required Experience * 2-4+ years hands-on experience with C#/.NET development and debugging * Writing queries, stored procedures, performance tuning, and data analysis in SSMS * Navigating codebases, using debugger, troubleshooting runtime issues * Using tools for API debugging to test and troubleshoot APIs * Parsing application logs to identify root causes and error patterns * Previous experience owning customer-facing technical issue resolution Preferred Experience * Working with webhooks, auth flows, and data synchronization * Property management software knowledge * Basic understanding of agent systems, prompts, and model behavior * Scripting/automation skills * Understanding of CI/CD, deployment processes, and cloud infrastructure * Following or defining incident response procedures Skills & Competencies * Systematic approach to debugging complex technical issues * Ability to convey technical topics clearly to non-technical audiences * Juggling multiple priorities and working independently * Asking the right questions to get to root cause quickly * Thorough in investigation, documentation, and validation * Understanding customer frustration and maintaining professionalism under pressure * Creating clear, concise documentation that others can actually use * Working effectively across teams with different priorities * Quickly ramping up on new technologies and product features Mindset & Approach * Extreme ownership: Takes full responsibility for outcomes, not just inputs * Customer-focused: Balancing customer urgency with thorough resolution * Data-driven: Makes decisions based on metrics and evidence * Continuous learner: Stays current with evolving technologies and best practices * Quality-focused: Builds systems that are reliable, maintainable, and elegant * Velocity-minded: Balances speed with quality; ships and iterates The HOAi Way * Shoot for Impossible and Make it Happen: Sets audacious goals that others might see as unreachable and breaks them into actionable steps. Relentlessly perseveres through obstacles with resourcefulness and determination, turning ambitious vision into tangible results. * Radical Candor Leads to Humble Excellence: Gives and receives direct, honest feedback with genuine care for others' growth. Stays open-minded on the path to continuous improvement, recognizing that the best outcomes come from carrying no ego. * Hire and Develop the Best Talent: Actively seeks exceptional people who raise the bar and invests deeply in their growth. Creates opportunities for team members to stretch their capabilities, providing coaching and support that helps them reach their full potential. Why You Should Join Our Team * Our eNPS is +68! (Google it, that is great). * Benefits: Medical, Dental, and Vision kick in day one. * Unlimited PTO (with a requirement for employees to take a minimum of one continuous week per year). * 401K with Company Match. * Remote Flexible - come to the office when needed. * Great parental leave benefits. * Named on Inc 5000 list of America's Fastest Growing Private Companies. * Named on Inc 5000 Vet 100 Private Companies list multiple years in a row. * Winner of Coastal Entrepreneur Award, Technology Category. * Active employee-led Culture Committee. * Ongoing industry and professional development trainings available to all employees. * Multiple leaders on the executive committee recognized as 40 under 40 recipients for contributions to business and community. * We're playing offense to win! Our product market fit and our world-class employees make us the leader in our space. We're building something cool and people like it here. We receive many resumes for our open positions and each one is reviewed by a human being on our recruiting team. We will compare your background with the qualifications and requirements for the position. If you are selected for an interview you will receive an e-mail from someone on our recruiting team with *************** email address. It may take some time for us to review all of the applications so give us some time to respond. We appreciate your interest in this role.
    $60k-86k yearly est. 7d ago
  • Support Technician

    Daveandbusters

    Technical support engineer job in Wilmington, NC

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $13.25 per hour Salary Range: 0 - 0 We are an equal opportunity employer and participate in E-Verify in states where required.
    $7.3-13.3 hourly Auto-Apply 60d+ ago
  • Information Technology

    Vp 3.9company rating

    Technical support engineer job in Jacksonville, NC

    Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
    $37k-72k yearly est. Auto-Apply 60d+ ago
  • Clinical IT Specialist

    Atlantic Medical Management 4.2company rating

    Technical support engineer job in Jacksonville, NC

    The main functions of a Clinical IT Specialist include collaborating with clinicians, providers, and IT, in providing daily IT support and analyzing clinical IT requirements specific to the organization. Primary Responsibilities The Clinical IT Specialist has organization-wide responsibility for workflow processes impacted by the Clinical Information System across disciplines and clinical departments. Lead/participate in implementing clinical process change initiatives across the clinical setting in multiple departments. Provide application support, troubleshooting, support training needs, and departmental analytics activities. Provide hardware installation and support EHR maintenance and administration Manage and monitor IT and various clinical equipment Serves as a primary liaison/resource regarding clinical workflows and technology between clinical groups, end users and vendors. As part of the health care team, assumes accountability for ensuring smooth Clinical workflow processes across clinics. Facilitates and leads process change activities across clinical disciplines integrating strong quality improvement principles into the process transformation. Assists end users in defining metrics needed to measure change and works closely to help sustain needed process change. Effectively works as part of a multidisciplinary team to identify solutions to improve efficiency and the delivery of safe patient care. Serves as a resource for multiple applications/systems Participates as a clinical workflow resource for new implementations as well as ongoing optimization of existing products and workflows. Responsible for making timely, effective decisions in relation to assigned products This position will have contact with both external and internal resources and is expected to work in a professional manner. The duties performed by this position may have an organization-wide effect and allow access to confidential information related to both patients and staff. Incumbents of this position will be required to make timely, effective decisions using independent judgement and discretion within the appropriate guidelines defined by leadership. Works both in an office environment as well as the clinical environment. Maintains clinical competency Qualifications Bachelor's degree with three years clinical experience or diploma/associates degree with 2 years clinical experience. EHR experience in ambulatory environment Must be a self-motivated team player that can work under little supervision, with strong organizational and analytical skills. Must be able to work both independently and in a team setting and serve as a mentor to others in the department. Must be capable of prioritizing multiple projects and meeting deadlines. Must demonstrate knowledge and competency in the following areas: satisfactory completion of orientation positive interpersonal and communication skills critical analysis skills ability to resolve complaints/problems customer-focused philosophy of service delivery ability to use technology and appropriate software to support daily activities Maintain clinical competency by meeting ongoing clinical hour requirements in current department as defined by leadership. Demonstrated understanding of quality improvement principles Flexible scheduling and travel to remote clinics are required. After-hours on-call and weekend support required Benefits: 401(k) Health, Dental and Vision insurance Employee assistance program AFLAC Paid time off
    $74k-101k yearly est. 60d+ ago
  • Journeyman IT/AV Facility Support Technician (JYITTECH)

    Prosol 4.1company rating

    Technical support engineer job in Jacksonville, NC

    Summary: Assists in providing technical and facility support for training events and daily operations. This is a learning-oriented role focused on building skills in IT/AV support, troubleshooting, and facility coordination under mentorship. The candidate must have the ability to operate effectively under pressure adhering to the ProSol Core Values of Agility: rapid adaptation to the changing requirements and environment of our clients; Excellence: Service quality that exceeds the expectations of our clients; Integrity: Accountability and honesty−always doing the right thing; and Long-Term Commitment: Unquestioned loyalty and dedication to our clients, partners and employees. Key Responsibilities: * IT/AV Assistance: Assist with AV setups, equipment operation, and basic troubleshooting initially under guidance then independently once fully trained. Support system monitoring, maintenance tasks, and inventory tracking. * Technical Support: Respond to simple IT/AV issues, escalating complex problems. Document issues and resolutions under direction. Shadow senior technicians to learn advance troubleshooting procedures. * Facility Support: Open/close facility spaces, support/conduct event setup, manage keys/access cards, submit and track maintenance requests, and monitor post-event cleanup. Oversee contracted cleaning and report issues. Provide assistance during events, including occasional after-hours or weekend support. * Security Access: Assist in managing physical access to rooms, including issuing/collecting/tracking keys and access cards; Monitor security card inventory and report anomalies. * General Responsibilities: Demonstrate professionalism and a willingness to learn. Communicate effectively and work well with teams. Observe confidentiality and data security procedures. Maintain organization and assist in identifying minor issues. Work across various buildings and duties as assigned. Assist with collateral duties as training opportunities allow. Qualifications: * Basic understanding of AV/IT systems; motivated to learn and develop technical and operational skills. * Must have and maintain a Secret clearance. * Basic understanding of AV/IT systems; motivated to learn and develop technical and operational skills. * Possesses and applies expertise on multiple complex work assignments. * Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks. * Operates with appreciable latitude in developing methodology and presenting solutions to problems. * Contributes to deliverables and performance metrics where applicable. Education and Experience: * 3 years experience in related field (Computer User Specialist LCAT to be referenced below) Clearance: Secret required. Work Days: Monday-Friday Core hours: 8 hour days 7:30-4:30 Travel: TBD. Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Additional information: ProSol is an equal opportunity employer, all interested qualified applicants are encouraged to apply, EEO/D/M/V/F. ProSol welcomes and encourages diversity in the workforce. All your information will be kept confidential according to EEO guidelines.
    $35k-58k yearly est. 58d ago
  • Join the NAVAIR Systems Engineering Team

    Serco 4.2company rating

    Technical support engineer job in Jacksonville, NC

    Lexington Park, Maryland, US Orlando, Florida, US Patuxent River, Maryland, US California, Maryland, US Jacksonville, North Carolina, US Camp Lejeune, North Carolina, US Engineering 12826 Full-Time $114375.67 - $190626.12 **Position Description & Qualifications** **Position Description & Qualifications** Serco is seeking qualified Systems Engineers, Technical Engineers, Operations Research Analysts, Data Scientists and Program Management Analysts to provide support to the Naval Air Warfare Center Aircraft Division (NAWCAD). If you have the expertise we're seeking and this is an opportunity you would like to explore, APPLY TODAY! We are excited for you to discover your place on the Serco Team. Some opportunities may be supported remotely, depending on location. **Some positions will be contingent upon your ability to maintain/transfer your active Secret or Top Secret Clearance.** Serco will provide support to the Chief Systems Engineer/Assistant Program Manager Engineering, subordinate Assistant Program Manager Systems Engineers (APMSEs) or Division/Branch Heads and their subordinates with multi-discipline research and development, integrated technical baseline development and evaluation, engineering assessment of the programs' progress towards demonstrating and confirming completion of required developmental tasks and confidence that the technical baseline is mature enough for the next stage of development. Systems engineering support includes an overall technical assessment of cost, schedule, emerging technology, and maturity of design in support of the acquisition programs. To do so, Serco will employ a range of specialists, including system engineers, engineers, program management analysts, operations research analysts, mathematical scientists/data scientists, and tactical operations air weapons specialists. While most of the work will be on-site at Naval Air Station Patuxent River, MD, other work sites in the U.S may be available. **In this role** , **you will conduct support in one or more of the following areas:** + Systems Engineering Transformation + Systems Engineering Development and Implementation + Systems Engineering Training and Education + Air Platforms Systems Engineering + Combat Survivability + Metrology + E3 Engineering + System Product Integrity + Administrative Support of Technical Staff **In this role** , **you will conduct support in one or more of the following areas:** + Systems Engineering Transformation + Systems Engineering Development and Implementation + Systems Engineering Training and Education + Air Platforms Systems Engineering + Combat Survivability + Metrology + E3 Engineering + System Product Integrity + Administrative Support of Technical Staff **To be successful in one or more of these roles, you will have:** + An active Secret or Top Secret security clearance (varies by position) -- US Citizenship is required. + Experience in Systems Engineering, Technical Engineering, Data Science, Operations Research, Program Management Support + Degree requirements will vary by position and experience level. + Travel may be required for some positions. If you are ready to take the next step of your career path, apply today! **These positions are contingent upon customer acceptance of the resume.** **Company Overview** Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: ************************************************ . If you require an accommodation with the application process please email: ******************** or call the HR Service Desk at ************, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email ********************* . Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. **Pay Transparency** Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role): + Medical, dental, and vision insurance + Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract + 401(k) plan that includes employer matching funds + Tuition reimbursement program + Life insurance and disability coverage + Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection + Birth, adoption, parental leave benefits + Employee Assistance Plan To review all Serco benefits please visit: ******************************************* . Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: ******************** .
    $114.4k-190.6k yearly Easy Apply 2d ago
  • I&C Systems Engineer

    GE Vernova

    Technical support engineer job in Wilmington, NC

    SummaryThis entry level position will make immediate contributions to the team responsible for Plant Electrical Design, I&C Systems design, I&C Hardware design, and/or I&C Software design, while being technically mentored by a team of high performing engineers. The individual will work within an energetic team environment to perform complex problem solving to support a variety of applications for existing as well as new plants.Job Description Relocation to Wilmington, NC is required. Essential Responsibilities The Engineer is responsible for the delivery of high-quality engineering designs. Work scope typically includes the following essential responsibilities: Develop creative solutions and reduce complexity to create accurate and effective solutions for complex engineering problems. Typical hardware activities will include preparing design specifications, electronic designs (including PLD/FPGA designs) , performing simulation/module testing, and integration testing of the design. Performing PLD/FPGA Code Reviews and verifications of Design Specifications and Reports. Typical I&C software activities are responsible for the delivery of high-quality engineering software. Engage customers to define scope, review results, and discuss technical risks. Work with the technical leader to establish an effective work plan, including time estimates, schedule estimates, requirements and work processes. Apply engineering fundamentals and 1st order engineering principles to establish and/or confirm expected performance. Provide clear and complete analysis documentation in accordance with GE engineering procedures. Manage time effectively to provide quality deliverables within the expected project timeline. Communicate effectively to leadership the status of work activities. Effectively manage multiple priorities. Required Qualifications Bachelor's Degree in electrical, computer or software engineering from an accredited college of university. Eligibility Requirements Relocation to Wilmington, NC is required. This role requires access to U.S. export-controlled information. If applicable, final offers will be contingent on ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government. Desired Qualifications Background in power plant. Experience with BWR technology. Possess fundamental knowledge of BWR Systems and integrated plant response. Honest and straightforward with a high level of personal integrity. Demonstrate a strong personal commitment and determination. Detail oriented and accountable for results. Communicate with credibility and humility. Display a strong drive for continuous improvement. The base pay range for this position is $70K - $101K. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for bonuses, such as a performance bonus/variable incentive compensation/equity. This position is expected to close on 6/13/25. The company pays a geographic differential of 110%, 120%, or 130% of salary in certain areas. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling, and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401 (k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. General Electric Company, Ropcor, Inc., and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual. #LI-BB1 This role requires access to U.S. export-controlled information. If applicable, final offers will be contingent on ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government. Additional Information GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: Yes
    $70k-101k yearly Auto-Apply 60d+ ago
  • Part-Time Temporary Help Desk Technician (2 positions)

    Coastal Carolina Community College 3.6company rating

    Technical support engineer job in Jacksonville, NC

    Provide front-line technical support to end users, assisting with hardware, software, network connectivity and account-related issues. Have strong communication, customer service, and problem-solving skills. Provide technical support via phone, email, ticketing system and in person to students, faculty and staff. Troubleshoot and resolve issues related to desktops, laptops, printers and other peripheral devises. Assist with software installs, updates and basic system configurations. Support user account management activities such as password resets and access requests. Document all support interactions in the ticketing system. Working Hours: Up to twenty-five (25) hours per week, variable between the hours of 7:00 a.m. - 7:00 p.m. Salary: $18.00 per hour. Closing date: February 1, 2026, or open until filled. Starting date: February 16, 2026. High school diploma or equivalent; successful completion of CIS 110, CIS 115, or equivalent, required. This position requires the ability to lift up to 50 pounds; the ability to crawl under desks, secure cabling, climb ladders, and push/pull utility carts. Preferred A+ certification, or an IT degree.Official transcripts, including other documentation verifying all reported educational qualifications, are required. Unofficial transcripts will be accepted for application purposes. The successful candidate must provide official transcripts at his or her expense within thirty (30) days of being notified of selection.
    $18 hourly 1d ago
  • Simulation Technology Specialist

    University of North Carolina Wilmington 4.0company rating

    Technical support engineer job in Wilmington, NC

    Posting Details Benefits of Working at UNCW Want to become a soaring UNCW Seahawk and work at one of the best universities on the East Coast? Want to put your toes in the sand after a day of work? The University of North Carolina Wilmington offers a wonderfully vibrant university community along with a beautiful location just miles from the beach. Employees of UNCW are provided a comprehensive benefits package as well as other programs, resources, policies, and practices that help to support a work/life balance. Our programs have been designed to provide a variety of choices to best fit your needs and the needs of your family. Full time employees are eligible for dental, vision and health insurance plans. Health insurance benefit plans eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available. Full time employees are also eligible for the tuition waiver program which covers the cost of tuition and fees for up to three (3) undergraduate or graduate courses per academic year at UNCW or any other university within the UNC System. In addition, UNCW covers the cost of tuition and fees for one UNCW course each summer session. As a full time employee, UNCW also offers a free membership to the Campus Recreation Center, free vaccine and booster shots offered on campus, meditation and yoga sessions, voluntary supplemental insurance coverages, pretax flexible spending accounts, 12 paid holidays, 24 hours of paid community service leave time, paid vacation and sick leave accrual and family medical leave after 12 months of continuous service. We also offer an abundance of training and development programs through our Dare to Learn Academy,and the employee assistance program, many of which are offered free of charge. Recruitment Range $52,000 - $58,000 Vacancy Number S02753 Position Title Tech Support Technician Working Title Simulation Technology Specialist Competency Level Journey Home Department School of Nursing - 31510 Primary Purpose of Organizational Unit The College of Health and Human Services (CHHS) is an interdisciplinary and integrated academic unit that includes three professional schools: the School of Nursing, the School of Social Work, and the School of Health and Applied Human Sciences. The overarching goal of the CHHS is to help individuals, families and communities live healthier, more prosperous, and more productive lives. We strive to accomplish this goal through excellence in teaching, scholarship, and service. College College of Health and Human Services - 315 College College/School Information University Information The University of North Carolina Wilmington, the state's coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking. A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to-BSN program, an Executive M.B.A. program structured for working professionals, and the nation's only bachelor's degree program focused on coastal engineering. The university's efforts to advance research and scholarly activities have earned UNCW the elevated designation of "Doctoral Universities: High Research Activity" institution (R2 University) by the Carnegie Classification of Institutions of Higher Education. UNCW has been part of the University of North Carolina System since 1969. Location of Workplace Main UNCW Campus Brief Summary of Work for this Position The Simulation Technology Specialist's duties include: * Providing technical and mechanical support for all simulations, skill labs, and other simulation center activities * Setting up, installing, and demonstrating proficiency in the operation of general and specialized IT hardware and software for manikins, medical equipment, and other lab equipment * Ensuring optimal functioning of technology and systems through regularly scheduled testing, updates, preventive maintenance, and corrective maintenance * Providing specialized technical support and troubleshooting for simulation equipment and services * Demonstrating working knowledge with operation and maintenance of audiovisual equipment * Supporting simulation center users in the safe and appropriate use of simulation equipment and resources * Providing supervision and training to student workers, simulation staff, faculty, and visitors * Developing materials and techniques for implementing moulage * Maintaining knowledge of and compliance with institution and industry policies, standards, and regulations * Cross-training to other simulation responsibilities * Supporting Interprofessional Education (IPE), immersive simulation experiences, and other scheduled patient simulation learning activities * Supporting the Simulation Learning Center and its personnel by performing all other duties as assigned Minimum Education and Experience Requirements Graduation from high school and one year in the field of technology related to the positions' role. Computer coursework may be substituted year for year for the required experience; or an equivalent combination of education and experience. Preferred education, professional skills and experience Preference will be given to those who possess the following: * Associate or baccalaureate degree in biomedical science, computer science, health care science (i.e. nursing, respiratory therapy, etc.), or related field * One year of professional experience in the healthcare industry * Progressive work experience in simulation operation/education/training using human patient simulators and audiovisual equipment * Ability to work independently and as a member of a team in a fast-paced work environment * Highly organized, detail-oriented, with attention to detail * Excellent interpersonal, verbal, and written communication skills * Strong customer service skills * Strong computer skills with proficiency in MS software applications, and database use * Ability to assess, troubleshoot and fix equipment and technology issues in a timely fashion * Knowledge of medical terminology and human anatomy/physiology * Knowledge of current and emerging simulation technologies * Certified Healthcare Simulation Operations Specialist (CHSOS) certification * EMT, CNA, or other similar allied-health related certification Required Certifications or licensure N/A FTE 1.0 FTE (40 hours per week) Months Per Year 12 Months Work Days Monday - Friday, occasional weekend and nights Work Hours 8:00am-5:00pm, hours may vary to reflect needs of program Type of Position Time-limited Anticipated Ending Date if Time-Limited 06/30/2027 Position Number 8314 Job Posting Date 01/15/2026 Posting Close Date 01/22/2026 Number of Openings Single Incumbent Special Notes to Applicants This position is time-limited with the possibility of continuation pending availability of funds and department need. PLEASE NOTE: This posting will close at 11:59PM (Eastern time) on the posted closing date. To receive full consideration, please be sure you have fully completed the entire application, including the 'Work History' section before you apply for this position. Failure to answer all required questions will cause the system to disqualify your application. Applications must be submitted through the online application system to be considered. This position is being recruited at the Journey level. If no applicants apply who meet the required competency and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations. EEO Statement UNCW does not discriminate against any employee or applicant for employment because of his or her race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents - except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs. Eligibility for Employment Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. External Link to Posting ************************************ Applicant Documents
    $52k-58k yearly 4d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Technical support engineer job in Leland, NC

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $66k-90k yearly est. 13d ago
  • Community Support Technician - Client Specific I - Wilmington

    UMHS

    Technical support engineer job in Wilmington, NC

    Job Description Community Support Technicians needed for the Wilmington area to work one on one with the Intellectual and Developmental Disabilities population providing Community and Living Supports and Respite services. Technician will provide assistance with daily person needs and habilitative skills. Approximately 15 hours per week. Requirements: Reliable Transportation Valid Driver's License High School Diploma or equivalent. Benefits: Medical Insurance (full time only) Dental Insurance Vision Insurance Telehealth -On line Doctor (Teledoc) 401K with company match Universal MH/DD/SAS is dedicated to helping individuals and families affected by mental illness, developmental disabilities and substance abuse in achieving their full potential to live, work and grow in the community. Universal MH/DD/SAS is a comprehensive, statewide, CARF-accredited community human service organization. Universal strives to provide integrated and quality services to our persons served within the areas of mental health, developmental disabilities, and substance abuse. Visit us on the web at ************
    $44k-64k yearly est. 5d ago
  • Technical Support Engineer 3

    Onto Innovation

    Technical support engineer job in Wilmington, NC

    Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging. Our breadth of offerings across the entire semiconductor value chain helps our customers solve their most difficult yield, device performance, quality, and reliability issues. Onto Innovation strives to optimize customers' critical path of progress by making them smarter, faster and more efficient. Job Summary & Responsibilities Develops and demonstrates expert proficiency in complex, non-routine maintenance and repair evolutions on various equipment as assigned. Proficiency will include both hardware and software disciplines. Analyzes issues and problems of high complexity, exercising excellent judgment in finding solutions to problems and issues with equipment. Analyzes error logs, determines root errors, translates into fishbone analysis. Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. Creates service bulletins to disseminate technical information worldwide concerning serious tool-related issues. Provides written weekly updates pertaining to progress on current projects to Technical Support Manager. Develops relevant action plans to specific technical issues. Develops 8D reports for customer communication, works with factory to close analysis. Works in conjunction with service manager to identify local team's skill-set, gaps, develops and executes training plans. Proactively provide feedback to the engineering and manufacturing departments concerning tool quality, reliability and service ability issues. Proactively analyzes install base performance, identifies trends, tool quality issues, reliability and service ability issues communicates factual assessments to factory, makes recommendations for improvements. Takes ownership of escalations, becomes key point of contact and communicator to customer and factory personnel until problems are resolved, follows through with corrective actions to ensure quality closure of technical issues. Supports customer installations, upgrades and training upon request. Works with engineering and team on new system developments. Demonstrates continuous self-development to gain high level of system(s) technical knowledge. Challenges: Interacting with customers and field service engineers who speak different languages. Must be willing to travel 75%, including both domestic and international travel Qualifications Requires a Bachelors degree in electrical, electronic or mechanical engineering, optical engineering, physics or a related field and a minimum of 5 year experience maintaining, installing and/or repairing for lithography tools (steppers, scanners) or comparable high-technology equipment or an equivalent combination of education and experience. A BS degree is preferred Why Join Onto Innovation? At Onto Innovation, we believe your work should matter-and so should your well-being. That's why we offer competitive salaries and a comprehensive benefits package designed to support you and your family. From health, dental, and vision coverage to life and disability insurance, PTO, and a 401(k) with employer match, we've got you covered. You'll also enjoy access to our Employee Stock Purchase Program (ESPP), wellness initiatives, and cutting-edge tools-all within a collaborative, inclusive culture where your contributions are valued and recognized. Compensation & Growth • Base Salary Range: $77,840.00 - $116,760.00, offered in good faith and based on experience, location, and qualifications. Additional Rewards: Annual bonus opportunities and potential long-term incentives tied to both company and individual success. Empowering Every Voice to Shape the Future: Onto Innovation is committed to creating a workplace where every qualified candidate has an equal opportunity to succeed. We evaluate applicants based on skills, experience, and potential - without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. We believe diversity of thought and background drives innovation and strengthens our team. Important Note on Export Compliance For certain positions requiring access to technical data, U.S. export licensing review may be necessary for applicants who are not U.S. Citizens, Permanent Residents, or other protected persons under 8 U.S.C. 1324b(a)(3).
    $77.8k-116.8k yearly 9d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Technical support engineer job in Jacksonville, NC

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $66k-90k yearly est. 13d ago

Learn more about technical support engineer jobs

How much does a technical support engineer earn in Wilmington, NC?

The average technical support engineer in Wilmington, NC earns between $51,000 and $101,000 annually. This compares to the national average technical support engineer range of $61,000 to $119,000.

Average technical support engineer salary in Wilmington, NC

$72,000

What are the biggest employers of Technical Support Engineers in Wilmington, NC?

The biggest employers of Technical Support Engineers in Wilmington, NC are:
  1. Onto Innovation
  2. Vantaca
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