Technical support manager demographics and statistics in the US
Technical support manager demographics research summary. Zippia estimates technical support manager demographics and statistics in the United States by using a database of 30 million profiles. Our technical support manager estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about technical support managers after extensive research and analysis:
- There are over 25,717 technical support managers currently employed in the United States.
- 18.6% of all technical support managers are women, while 81.4% are men.
- The average technical support manager age is 42 years old.
- The most common ethnicity of technical support managers is White (55.7%), followed by Hispanic or Latino (16.8%), Asian (11.1%) and Black or African American (10.6%).
- Technical support managers are most in-demand in Austin, TX.
- The technology industry is the highest-paying for technical support managers.
- Novato, CA pays an annual average wage of $148,265, the highest in the US.
- In 2022, women technical support managers earned 97% of what men earned.
- 11% of all technical support managers are LGBT.
- Nevada is the best state for technical support managers to live.
- Technical support managers are 52% more likely to work at public companies in comparison to private companies.
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Technical support manager demographics by:
Technical support manager gender statistics
18.6% of technical support managers are women and 81.4% of technical support managers are men.
- Male, 81.4%
- Female, 18.6%
Technical support manager gender ratio
| Gender | Percentages |
|---|---|
| Male | 81.4% |
| Female | 18.6% |
Technical support manager gender pay gap
Women earn 97¢ for every $1 earned by men
Male income
$110,206
Female income
$107,390
Technical support manager gender ratio over time
This data breaks down the percentage of men and women in technical support manager positions over time. Currently, 18.6% of technical support managers are female.
Technical support manager gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 77.11% | 22.89% |
| 2011 | 77.95% | 22.05% |
| 2012 | 79.17% | 20.83% |
| 2013 | 79.61% | 20.39% |
| 2014 | 79.93% | 20.07% |
| 2015 | 81.37% | 18.63% |
| 2016 | 81.48% | 18.52% |
| 2017 | 81.40% | 18.60% |
| 2018 | 81.98% | 18.02% |
| 2019 | 80.94% | 19.06% |
| 2020 | 81.34% | 18.66% |
| 2021 | 81.38% | 18.62% |
Technical support manager related jobs gender ratio
We compared technical support managers with similar job titles to see how gender ratios vary. As you can see, dell certified systems expert and software applications architect have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Informatics Nurse Specialist | 13% | 87% |
| Clinical Support Specialist | 22% | 78% |
| Clinic Administrator | 23% | 77% |
| Technical Support Manager | 81% | 19% |
| Senior Data Center Engineer | 98% | 2% |
| Software Applications Architect | 98% | 2% |
| Dell Certified Systems Expert | 99% | 1% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Technical support manager demographics by race
The most common ethnicity among technical support managers is White, which makes up 55.7% of all technical support managers. Comparatively, 16.8% of technical support managers are Hispanic or Latino and 11.1% of technical support managers are Asian.
- White, 55.7%
- Hispanic or Latino, 16.8%
- Asian, 11.1%
- Black or African American, 10.6%
- Unknown, 5.4%
- American Indian and Alaska Native, 0.4%
Technical support manager race
| Technical support manager race | Percentages |
|---|---|
| White | 55.7% |
| Hispanic or Latino | 16.8% |
| Asian | 11.1% |
| Black or African American | 10.6% |
| Unknown | 5.4% |
| American Indian and Alaska Native | 0.4% |
Technical support manager race and ethnicity over time
See how technical support manager racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Technical support manager race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 64.28% | 11.07% | 7.69% | 13.80% |
| 2011 | 64.98% | 11.16% | 7.84% | 13.30% |
| 2012 | 63.71% | 11.40% | 8.09% | 13.94% |
| 2013 | 62.65% | 10.64% | 8.90% | 14.32% |
| 2014 | 62.36% | 10.85% | 8.55% | 15.03% |
| 2015 | 62.26% | 10.32% | 9.72% | 14.91% |
| 2016 | 62.05% | 10.28% | 9.70% | 14.81% |
| 2017 | 61.27% | 9.95% | 10.15% | 15.21% |
| 2018 | 61.38% | 9.90% | 10.24% | 14.94% |
| 2019 | 59.57% | 9.83% | 10.94% | 16.07% |
| 2020 | 57.53% | 10.40% | 10.72% | 16.23% |
| 2021 | 55.68% | 10.63% | 11.10% | 16.77% |
Technical support manager wage gap by race
According to our data, asian technical support managers have the highest average salary compared to other ethnicities. Black or african american technical support managers have the lowest average salary at $105,579.
| Ethnicity | Salary |
|---|---|
| Unknown | $107,222 |
| White | $109,204 |
| Black or African American | $105,579 |
| Asian | $122,214 |
| Hispanic or Latino | $107,598 |
Average technical support manager age
See how the average age of technical support managers varies based on ethnicity and gender.
Male
Female
Technical support manager age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 44 | 43 |
| Unknown | 40 | 45 |
| Asian | 41 | 41 |
| Hispanic or Latino | 37 | 39.5 |
| White | 41 | 46 |
| American Indian and Alaska Native | 41 |
Technical support manager age breakdown
The average age of technical support managers is 40+ years years old, representing 56% of the technical support manager population.
Technical support manager age breakdown
| Technical Support Manager Years | Percentages |
|---|---|
| 40+ years | 56% |
| 30-40 years | 30% |
| 20-30 years | 15% |
Technical support manager educational attainment
The most common degree for technical support managers is bachelor's degree, with 61% of technical support managers earning that degree. The second and third most common degree levels are associate degree degree at 21% and associate degree degree at 10%.
- Bachelor's, 61%
- Associate, 21%
- Master's, 10%
- High School Diploma, 3%
- Other Degrees, 5%
Technical support managers by degree level
| Technical support manager degree | Percentages |
|---|---|
| Bachelor's | 61% |
| Associate | 21% |
| Master's | 10% |
| High School Diploma | 3% |
| Other Degrees | 5% |
Technical support manager jobs you might like
Technical support manager wage gap by degree level
According to the data, technical support managers with a Master's degree earn more than those without, at $129,395 annually. With a Doctorate degree, technical support managers earn a median annual income of $123,269 compared to $111,781 for technical support managers with an Bachelor's degree.
| Education | Salary |
|---|---|
| Master's Degree | $129,395 |
| High School Diploma or Less | $99,622 |
| Bachelor's Degree | $111,781 |
| Doctorate Degree | $123,269 |
| Some College/ Associate Degree | $101,897 |
Technical support manager employment statistics
Most technical support managers work for a public in the technology industry.
Company size where technical support managers work
Below, you can see the size of companies where technical support managers work.
Technical support manager jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 4% |
| 50 - 100 employees | 10% |
| 100 - 500 employees | 11% |
| 500 - 1,000 employees | 7% |
| 1,000 - 10,000 employees | 31% |
| > 10,000 employees | 38% |
Technical support manager jobs by company type
Employees with the technical support manager job title have their preferences when it comes to working for a company. For instance, most technical support managers prefer to work at public companies over private companies.
Technical support manager jobs by sector
| Company type | Percentages |
|---|---|
| Education | 5% |
| Public | 52% |
| Private | 42% |
| Government | 2% |
Technical support manager jobs by industry
The most common industries for technical support managers are technology, manufacturing and telecommunication.
Technical support manager industry statistics
| Industry | Percentages |
|---|---|
| Technology | 26% |
| Fortune 500 | 17% |
| Telecommunication | 7% |
| Manufacturing | 7% |
| Professional | 6% |
| Finance | 6% |
| Media | 4% |
| Retail | 4% |
| Education | 4% |
| Internet | 3% |
| Health Care | 3% |
| Government | 2% |
| Start-up | 2% |
| Pharmaceutical | 1% |
| Hospitality | 1% |
| Transportation | 1% |
| Automotive | 1% |
| Utilities | 1% |
| Construction | 1% |
| Non Profits | 1% |
| Insurance | 1% |
| Energy | 1% |
Technical support manager turnover and employment statistics
Technical support manager unemployment rate over time
The unemployment rate for technical support managers between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Technical support manager unemployment rate by year
| Year | Technical support manager unemployment rate |
|---|---|
| 2010 | 7.58% |
| 2011 | 6.70% |
| 2012 | 5.32% |
| 2013 | 5.21% |
| 2014 | 4.89% |
| 2015 | 4.00% |
| 2016 | 3.51% |
| 2017 | 3.56% |
| 2018 | 3.06% |
| 2019 | 3.58% |
| 2020 | 4.61% |
| 2021 | 4.34% |
Average technical support manager tenure
The average technical support manager stays at their job for 1-2 years, based on the 6,548 technical support managers resumes in Zippia's database.
Technical support manager tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 9% |
| 1-2 years | 37% |
| 3-4 years | 21% |
| 5-7 years | 16% |
| 8-10 years | 7% |
| 11+ years | 10% |
Technical support manager LGBT ratio compared to similar jobs
Review the percent of technical support managers that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Telecommunication Systems Designer | 7.31% | 102,055 |
| Integration Consultant | 8.42% | 59,271 |
| Software Writer | 8.46% | 218,948 |
| Senior Security Consultant | 8.59% | 66,226 |
| Operations Administrator | 9.03% | 115,828 |
| Consultant & Architect | 10.54% | 116,800 |
| Technical Support Manager | 10.88% | - |
Similar technical support manager jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Telecommunication Systems Designer | 7.31% | 102,055 |
| Integration Consultant | 8.42% | 59,271 |
| Software Writer | 8.46% | 218,948 |
| Senior Security Consultant | 8.59% | 66,226 |
| Operations Administrator | 9.03% | 115,828 |
| Consultant & Architect | 10.54% | 116,800 |
Foreign languages spoken by technical support managers
The most common foreign language among technical support managers is Spanish at 46.3%. The second-most popular foreign language spoken is French at 6.9% and Chinese is the third-most popular at 6.4%.
- Spanish, 46.3%
- French, 6.9%
- Chinese, 6.4%
- Mandarin, 5.9%
- Portuguese, 4.9%
- Other, 29.6%
Technical support manager languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 46.3% |
| French | 6.9% |
| Chinese | 6.4% |
| Mandarin | 5.9% |
| Portuguese | 4.9% |
| Other | 29.6% |
