Technical Support Manager remote jobs - 1,230 jobs

We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

Technical Support Specialist Pay Range: $19 - $20/hr Schedule: Full time, 40 hours per week The Patient & Physician Service Specialist - Junior (L1) is responsible for delivering high-quality support to Inspire patients, healthcare professionals (HCPs), and internal stakeholders. This role serves as the first line of support for patient and physician inquiries related to Inspire therapy, device functionality, mobile applications, MRI compatibility, and related services. This is a fast-paced, service-driven call center environment operating in a 24x7x365 support model. Successful candidates demonstrate strong communication skills, reliability, emotional intelligence, and the ability to navigate evolving procedures while maintaining excellent customer experiences. This role is designed as an entry point into Inspire Patient Services, with clear expectations for skill growth, performance consistency, and progression toward more advanced responsibilities over time. Contract & Employment Details Ongoing contract role (no conversion to full-time employee) 40 hours per week 10 days accrued PTO No sick time accrual Training Schedule: Monday-Friday, 8:00 AM - 4:30 PM 100% onsite during training period Your direct manager will access/grade your training and when you are ready to be fully independent and on the phones based on certain criteria! Expectations: Attendance and punctuality during training are critical Three unexcused late arrivals or callouts during training will result in release from assignment Any no-call/no-show will result in immediate release Work Location & Hybrid Eligibility Training: Onsite daily Post-training: Hybrid or remote eligibility is determined by shift start time and performance Hybrid Eligibility Rules Hybrid work is permitted only after successful completion of training Hybrid schedule requires 3 days onsite per week Remote-only eligibility applies only to shifts starting after 12:00 PM Candidates must have: Reliable transportation for onsite work A secure, quiet home workspace suitable for handling protected health information Reliable internet connectivity Shift Expectations There are no fixed shifts. Coverage gaps exist across mid-day, nights, weekends, and holidays. Flexibility is required. Candidates must clearly communicate all shifts they are open to during screening. Weekends & Holidays Weekend coverage may be required Some Inspire company holidays require coverage Holiday shifts may be remote depending on schedule and business needs Ideal Candidate Profile Customer service background, preferably in a formal call center environment Experience in patient support, customer support, or technical support Comfort supporting mobile applications, Bluetooth connectivity, or consumer technology Strong verbal and written communication skills Demonstrated reliability, accountability, and professionalism Ability to navigate multiple systems and screens while handling live calls Comfortable working in a fast-changing environment where procedures evolve Screening & Submission Requirements (Internal) Confirmation of reliable transportation Confirmation of work-from-home readiness post-training Pay rate included Candidate email and phone number included Managerial reference provided Reason for leaving prior role documented Candidate acknowledgment of training attendance expectations Growth & Development This role provides a structured foundation for advancement into higher skill tiers over time. Team members who demonstrate strong performance, reliability, and technical aptitude may be considered for expanded responsibilities as business needs evolve. Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals. Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit ******************* to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Rippling is the first way for businesses to manage all of their HR & IT-payroll, benefits, computers, apps, and more-in one unified workforce platform. By connecting every workforce system to a single source of truth for employee data, businesses can automate all of the manual work they normally need to do to make employee changes. Take onboarding, for example. With Rippling, you can just click a button and set up a new employee's payroll, health insurance, work computer, and third-party apps-like Slack, Zoom, and Office 365-all within 90 seconds. Based in San Francisco, CA, Rippling has raised $450M from the world's top investors-including Kleiner Perkins, Founders Fund, and Sequoia-and was named one of America's best startup employers by Forbes (#12 out of 500) and the fastest-growing private company in the Bay Area by the San Francisco Business Times. Rippling is looking for a customer-obsessed Technical Account Manager (TAM) to join our Key Accounts TAM team. As a Key Accounts Technical Account Manager at Rippling, you will be a trusted advisor for our most valuable clients, managing strategic relationships and delivering an exceptional customer experience. You'll work with a small portfolio of 3-4 enterprise accounts to drive satisfaction, retention, and growth, aligning Rippling's solutions with the client's strategic goals. The Key Accounts TAM will collaborate closely with the Named Accounts team, Product, Engineering, and Support to address client needs, tackle challenges, and maximize product adoption and impact. You will own the key admin relationships, and be responsible for turning customers into long‑term champions, developing account strategy, and enabling Rippling's key accounts, all while providing an impeccable customer experience along the way. If you are a self‑starter, find yourself constantly taking on new challenges, working diligently until you find solutions, and pride yourself in providing an excellent customer experience, you're in the right place! Key ResponsibilitiesClient Engagement & Relationship Management Build and maintain strong, strategic relationships with decision-makers and key stakeholders. Act as the primary point of contact, ensuring seamless, high‑touch support and delivering a "white glove" experience. Meet onsite with clients quarterly to strengthen relationships and review business alignment. Strategic Growth Planning Partner with the Named Accounts Manager to identify and execute upselling and cross‑selling opportunities. Work with the cross‑functional teams to assess client technical needs and drive deeper product adoption. Lead regular business reviews, assess account health, and identify growth areas. Product Collaboration & Enhancement Serve as a conduit between clients and Rippling's Product teams, offering feedback to guide product improvements. Project‑manage client requests to resolution and support product rollouts. Hold monthly product meetings with product managers and execs to track commitments and progress on product feature requests. Customer Retention & Renewal Strategy Support renewal discussions by showcasing the value Rippling has delivered, leveraging ROI insights. Collaborate with Named Accounts Manager to mitigate potential risks and strategize for long‑term retention. Provide executive sponsors with weekly updates on account health, renewal risks, and strategic opportunities. Act as the escalation contact for critical incidents impacting Key Accounts. Collaborate with Support and Engineering to ensure rapid resolution, delivering full root‑cause analyses (RCA) post‑incident. Proactively communicate with clients during high‑impact issues, maintaining transparency. Reporting & Executive Updates Provide high‑level reporting on account health, issue resolution, and product adoption for clients and internal leadership. Present quarterly business reviews (QBR) of customers to execs, reporting on key metrics and strategic opportunities. Success Metrics & KPIs Adoption: Increased product adoption across Rippling product suites. Retention & Growth: Measure Net Revenue Retention (NRR) and mitigate churn. Client Satisfaction: Maintain high CSAT scores and develop referenceable accounts. Engagement & Advocacy: Track on‑site meetings, product requests, and product influence. Ideal Candidate Profile Experience: Minimum of 6 years in client management or technical account management, ideally within a high‑growth SaaS company. Skills: Exceptional client engagement and relationship‑building skills, technical acumen, and ability to collaborate cross‑functionally. Mindset: Strategic thinker, proactive problem‑solver, and client advocate who can navigate complex needs. Advocacy: Clear understanding of customer needs, process, impact and be able to present asks at an executive level. Willingness to travel: At least once a quarter to customer HQ or Rippling HQ. About the team The Technical Account Management team manages long‑term relationships with Rippling's growing and complex customers by becoming their trusted Rippling advisor. Our team of 100+ TAMs - spread across the globe - partners cross‑functionally from account management to product to engineering and more. Since the TAM team's inception, we have partnered with hundreds of customers ensuring their adoption of key Rippling products and success on our platform. Additional Information Rippling highly values having employees working in‑office to foster a collaborative work environment and company culture. For office‑based employees (employees who live within a 40 mile radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role. This role will receive a competitive salary + benefits + equity. The salary for US‑based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here. #LI‑remote The pay range for this role is: 135,000 - 160,000 USD per year (US Tier 3) 140,000 - 170,000 USD per year (US Tier 2) #J-18808-Ljbffr

About the Role The Support Systems Manager oversees the maintenance, improvement, and strategic direction of the systems and tools used by our customer support organization. This role ensures our support teams have effective, reliable, and scalable systems, and plays a key part in planning and implementing enhancements that align with business goals. The manager works closely with support, IT, and leadership teams to drive system performance, usability, and innovation. This role is ideal for a self-starter with broad technical skills and a passion for improving business processes through technology. The individual will have an opportunity to make a significant impact on how our Support organization leverages technology to deliver service with the right level of human touch. What You'll Accomplish Partner closely with the Support Leader who manages our staff and the Self‑Service/AI Solutions Leader to ensure system requirements are met in order to provide a balanced ‘Human + AI Self‑Service' solution Lead the administration, optimization, and continuous improvement of customer support systems (such as ticketing platforms, knowledge bases, and communication tools) Collaborate with cross‑functional teams and stakeholders to identify system needs, manage projects, and implement new features or platforms Oversee system configuration, user management, and data integrity, ensuring adherence to security and compliance standards Monitor system performance, analyze metrics, and provide regular reports to management Serve as the escalation point for complex system issues and coordinate resolutions with IT and vendors Provide coaching, training, and documentation for system users and support teams Stay informed on industry trends and best practices to recommend and implement relevant improvements Hinge Health Hybrid Model We believe that remote work and in‑person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog‑friendly workplace program. Basic Qualifications Proven experience managing customer support or service management systems Experience with platforms such as Zendesk, Salesforce Service Cloud, Freshdesk, or similar Strong project management and leadership skills Excellent analytical, problem‑solving, and communication abilities Ability to work collaboratively across teams and levels Preferred Qualifications Bachelor's degree in Information Systems, Computer Science, Business Administration, or a related field 3+ years of experience administering or managing customer support systems or similar SaaS platforms Certifications in relevant platforms (e.g., Zendesk Admin, Salesforce Administrator, ITIL Foundation) Familiarity with process improvement methodologies (e.g., Lean, Six Sigma) Experience with API integrations or basic scripting/automation Ability to manage vendor relationships and negotiate service level agreement Compensation This position will have an annual salary, plus equity and benefits. Please note the annual salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. The annual salary range for this position is $128,000 - $192,000. About Hinge Health Hinge Health leverages software, including AI, to largely automate care for joint and muscle health, delivering an outstanding member experience, improved member outcomes, and cost reductions for its clients. The company has designed its platform to address a broad spectrum of MSK care-from acute injury, to chronic pain, to post‑surgical rehabilitation-and the platform can help to ease members' pain, improve their function, and reduce their need for surgeries, all while driving health equity by allowing members to engage in their exercise therapy sessions from anywhere. The company is headquartered in San Francisco, California. Learn more at ************************** What You'll Love About Us Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender‑affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn't available where you live. Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match. Modern life stipends: Manage your own learning and development. Culture & Engagement Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter. By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy. Workday ID JR1805 #J-18808-Ljbffr

Voltage Park is on a mission to make machine learning infrastructure accessible to all, from large enterprises and research universities, to seed-stage startups and nonprofits. We believe that providing seamless access to compute with pricing and inventory transparency is the future of access to GPUs. As part of this effort, we are seeking a Technical Account Manager in San Francisco to drive the success of customers using our GPU infrastructure. The ideal candidate is passionate about technology, skilled at building strong customer relationships, and excels at guiding customers to maximize the value of their cloud infrastructure investments. As a TAM, you will act as the primary point of contact for our portfolio of customers, ensuring their needs are met, challenges are resolved, and growth opportunities are identified. You will collaborate cross-functionally with Sales and Engineering teams to deliver a seamless customer experience. This is a fully remote position, although candidates must be based in the continental United States. What You'll Do Build and maintain trusted relationships with customers, acting as the primary point of contact for their needs. Host regular, data-driven partnership reviews with key customers Deliver exceptional customer outcomes, as demonstrated by production customer deployments, increased adoption, and customer satisfaction. Act as the primary owner of the onboarding process, ensuring technical and operational readiness with internal teams while meeting customer expectations Serve as the voice of the customer and provide internal feedback on how we can better serve customers to maximize value and retention Proactively understand customer use cases and co-design solutions tailored to their needs, enabling them to maximize the value of our platform Provide guidance on optimizing workloads, scaling infrastructure, and leveraging our GPU capabilities for specific AI, ML, or HPC workflows Drive Customer Engagement: Develop strategies for product onboarding, adoption, and retention, focusing on educating customers, overcoming barriers, and enhancing satisfaction and loyalty. Monitor and Improve Performance: Track key performance indicators (KPIs) such as customer satisfaction, churn rate, and customer lifetime value. Use these insights to continuously refine strategies and processes. Strategic Leadership: Collaborate with the Director of Customer Experience to execute strategic initiatives. Provide data-driven insights and stay updated on industry trends to recommend improvements and maintain a competitive edge. Nice to have Experience in High-Growth Environments: Experience working in rapidly scaling companies or startups, where agility and adaptability are critical for success. Who You Are 4+ years of experience in a customer success or customer facing role, with a clear track record of success in managing customer relationships and driving retention and growth Cloud Infrastructure Experience: Prior experience working in a cloud infrastructure company, with a solid understanding of the unique challenges and goals of a customer success program in this environment. Ability to work with engineering teams and explain complex technical concepts to non-technical stakeholders Ask the right questions to understand people's underlying needs and can lead internal teams to deliver on those Exceptional communication, presentation, and interpersonal skills Extremely organized - you're able to balance many moving pieces across the various customers in your portfolio, and have a proven project management track record Process Improvement: Experience in designing and leading the implementation of new processes, with a focus on operationalizing them within a team or organization Data-Driven Decision-Making: Proficient in using advanced data analytics platforms to create dashboards and leverage KPIs for executive reporting, strategic decision-making, and continuous improvement Voltage Park is an equal opportunity employer and makes employment decisions on the basis of merit. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic under federal, state, or local law. If you require an accommodation during the job application process, please notify your recruiter. #J-18808-Ljbffr

The Manager of Pharmacy Analytics and System Support is responsible for leading a team of data analysts and first-line systems support staff within the pharmacy department. This role ensures the effective use of data to optimize pharmacy operations, improve patient outcomes, and support decision-making. Additionally, the manager oversees the resolution of technical issues related to pharmacy systems, ensuring alignment with the department's goals of delivering safe, efficient, and high-quality patient care. This position requires a combination of leadership, technical expertise, and a deep understanding of pharmacy operations and regulatory requirements. Location The work location is hybrid with two or three days per week remote. The selected candidate may only work remote days from a New England state (ME, VT, NH, MA, CT, RI). About Dana‑Farber Cancer Institute Located in Boston and the surrounding communities, Dana‑Farber Cancer Institute is a leader in life‑changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health, particularly among high‑risk and underserved populations. We conduct groundbreaking research that advances treatment, educate tomorrow's physician/researchers, and work with amazing partners, including other Harvard Medical School‑affiliated hospitals. Responsibilities Lead, mentor, and manage a team of pharmacy data analysts and first‑line systems support staff, fostering a culture of collaboration, accountability, and continuous improvement. Oversee the development and delivery of pharmacy‑specific data analytics projects, including medication utilization trends, inventory management, patient safety metrics, and operational efficiency reports. Manage the day‑to‑day operations of the first‑line systems support team, ensuring timely resolution of technical issues related to pharmacy systems, such as electronic health records (EHR), pharmacy management systems, and automated dispensing systems. Collaborate with pharmacy leadership and clinical staff to identify data and technology needs, translating them into actionable plans for the team. Develop and implement processes, tools, and best practices to improve the efficiency and effectiveness of both data analytics and systems support functions within the pharmacy department. Ensure compliance with pharmacy‑specific regulatory requirements, including HIPAA, DEA, and state board of pharmacy regulations, in all data and system‑related activities. Prepare and present reports on team performance, project progress, and key insights to pharmacy leadership and other stakeholders. Act as a liaison between the pharmacy department and IT teams to ensure seamless integration and functionality of pharmacy systems. Supervisory Responsibilities Supervises staff. Hires, develops, and manages staff to achieve organizational goals. Sets clear expectations, delivers feedback, and monitors performance for quality, efficiency, and compliance with policies and procedures. Mentors staff, fosters career growth, and cultivates a positive and productive work environment. Minimum Education Bachelor's degree in Data Science, Pharmacy, Information Technology, Healthcare Administration, or a related field. Minimum Experience Minimum of 5 years of experience in data analytics, IT support, or a related field, with at least 2 years in a leadership role, preferably in a pharmacy or healthcare setting. Knowledge, Skills, and Abilities Required Strong leadership and team management skills, with experience supervising technical staff in data analytics and IT support roles, preferably in a healthcare or pharmacy setting. Proficiency in data analytics tools and platforms (e.g., SQL, Python, R, Tableau, Power BI) and a solid understanding of data visualization and reporting best practices. Familiarity with pharmacy systems and technologies, such as electronic health records (EHR), pharmacy management systems, automated dispensing systems, and inventory management tools. Knowledge of pharmacy operations, including medication dispensing workflows, inventory management, and regulatory compliance requirements. Excellent problem‑solving and critical‑thinking skills, with the ability to analyze complex issues and develop effective solutions. Strong communication and interpersonal skills, with the ability to convey technical concepts to non‑technical pharmacy staff and leadership. Proven ability to manage multiple priorities, meet deadlines, and adapt to changing business needs in a fast‑paced healthcare environment. Knowledge of data governance, data security, and compliance standards, particularly as they relate to HIPAA and patient privacy. Experience with project management methodologies and tools (e.g., Agile, Scrum, Jira, Trello) is a plus. Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $135,000 - $152,400 Equal Opportunity Employer Dana‑Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. #J-18808-Ljbffr

A leading technology services firm is seeking an ERP Support and Compliance Manager in San Diego, California. The role involves overseeing support functions and ensuring compliance with SOX processes. Candidates should have over 10 years in IT and substantial experience with ERP projects. Excellent communication and management skills are essential. This position offers a hybrid work model and competitive compensation. #J-18808-Ljbffr

JOB TITLE: Facilities Support Representative DURATION: Long term contract HOURLY RATE: $17/hr + all candidates need to live within a 2-hour radius from Bentonville, AR This is a remote role in a call center environment, focusing on inbound calls and emails from field technicians and onsite store associates regarding on-site HVAC, Lighting, and Refrigeration issues that they will help troubleshoot utilizing software, a knowledgebase, as well as internal collaboration with subject matter experts. These duties will be performed by researching work order root causes for technicians according to severity and device functionality within our process. Starting February 2nd, 2026, there is 6 weeks of training that are intended to equip the candidate with fundamental knowledge of the workflows and associated software. Proficiency will come with time in production and collaboration with subject matter experts. Training is Monday-Friday 8:00-5:00 CST. Weekly schedule is structured 4 days on 3 off platform. First contact resolution and quality adherence take priority over productivity. 13:00 AHT, about 25 calls/emails in a shift. A laptop and charger are provided. Monitors and headsets are not provided but are strongly recommended. Job Description: Desired Skills and Experience Exp. working in an environment with a high volume of inbound, outbound calls and emails. Demonstrates a fundamental level of critical thinking (diagnostics/problem solving, researching, and team working skills). There is no step-by-step guide or walkthrough. This job requires a natural solutions seeker. Excellent written and spoken communication skills Strong multitasking skills - able to navigate multiple applications at one time Intermediate computer knowledge proficient in Microsoft apps, dual screens and real time reporting. A quiet professional environment and reliable internet service is required Ability to handle a high volume of inquiries during peak volume with positivity and professionalism. Experience working from home. (You understand the importance of timely communication and adherence to scheduled production standards.) Plusses Autonomous system diagnostics and troubleshooting Understanding of BAS (Building Automation Systems) Day-to-Day : An employer in Northwest Arkansas is seeking a Facilities Representative to join the team. Daily responsibilities include answering inbound phone calls and emails regarding facilities work orders and troubleshooting reported events with field technicians in all 4500 stores nationwide. The program goal is to protect the client against product loss in stores. He/She will coordinate service with on-site technicians, store associates, level 3 teams and third parties where needed. This role requires heavy multitasking and navigating multiple applications at once. Candidates should be adaptable to learning from change, difficulties, and feedback.

A leading AI innovation company seeks a talented individual for a specialized role in developing strategies for large language models. The role requires expertise in prompting, AI training, and prototype development, with responsibilities in researching and documenting workflows. A remote-first culture encourages creativity and proactive engagement, offering a competitive salary range of $80,000 - $150,000 USD depending on experience. Ideal candidates have specific experience with LLMs and strong communication skills. #J-18808-Ljbffr

A leading consulting firm is seeking a Combat Systems Product Support Analyst to play a vital role in strategic planning and execution for U.S. Navy clients. You will leverage more than 5 years of Navy experience and 3 years of logistics management to provide technical solutions. The ideal candidate will possess a secret clearance and a high school diploma or GED. Opportunities for professional development and benefits are plentiful, including flexible work arrangements that foster a people-first culture. #J-18808-Ljbffr

Greetings!!! Job Title : Workday Extend Technical Consultant Long Term Project 100% Remote Required Skills 1.Workday HCM experience of 10 yrs and minimum 3 +yrs of Workday Extend experience 2. Experience with design and developing custom application using workday Extend 3,Excellent analytical, problem-solving, communication, and collaboration skills. Certification: Workday Extend Certification Preferred Interested share resume asap to ***************************

A leading consulting firm is seeking a Digital Consulting Director specializing in Oracle Cloud Technical Architecture. The role involves managing technical design, client relationships, and project economics while supporting team professional development. Ideal candidates will have extensive experience in consulting and Oracle systems, with a strong technical background in cloud solutions. This role offers a competitive salary and benefits, including performance incentives. #J-18808-Ljbffr

Are you ready to use your technical skills to help protect lives and support communities during critical events? At Everbridge, we're looking for a Norwegian-speaking Technical Support Engineer (TSE) currently living and authorized to work in Norway to join our high-impact team. In this role, you'll support cutting-edge, mission-critical systems that help governments and agencies save lives and keep people safe when it matters most. This is a fully remote position exclusively open to candidates residing in Norway. As a Technical Support Engineer, you'll play a vital role in supporting our Public Warning solutions across Norway and the broader region. You'll work closely with customers and internal teams to ensure performance, reliability, and continuous improvement of our systems. What you'll do: Providing technical support to primarily Norwegian and European customers. Managing and resolving incidents and support tickets according to defined SLAs. Participating in a 24/7 on‑call rotation (one week on duty at a time). Collaborating with Engineering and Product teams to improve platform resilience. Proactively monitoring system performance and identifying issues before they accelerate. Assisting with software upgrades, installations, and platform configurations. Delivering training sessions to clients as needed. What you'll bring: Fluency in Norwegian and English (both written and verbal). Strong communication, presentation, and customer‑handling skills. Excellent organizational and time‑management abilities. Calm and methodical approach to resolving business‑critical technical issues. Experience working in Linux-based environments. Knowledge of IP configuration, VPNs, routing, databases (Oracle/PostgreSQL), and security protocols. Understanding of telecom networks (2G-5G) is a strong plus. Familiarity with Cisco routers/switches, AWS/cloud services, and basic scripting (e.g., Bash, Python) preferred. #LI-HG1 We value our team members and offer an attractive salary package alongside a range of exceptional benefits, including: Private Healthcare Pension Group Life/Income Protection Life & Total Permanent Disability Insurance to protect you and your loved ones. We believe in taking care of our team members, personally and professionally, and are dedicated to providing a supportive and rewarding work environment. Join us in our mission to ensure the safety and security of individuals and organizations across the globe. About Everbridge Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover stronger from critical events. In today's unpredictable world, resilient organizations minimize impact to people and operations, absorb stress, and return to productivity faster when deploying critical event management (CEM) technology. Everbridge digitizes organizational resilience by combining intelligent automation with the industry's most comprehensive risk data to Keep People Safe and Organizations Running™. For more information, visit ******************* Everbridge is an Equal Opportunity/Affirmative Action Employer. All qualified Applicants will receive consideration for employment without regard to race, creed, color, religion, or sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. #J-18808-Ljbffr

Languages: Fluent in Russian and English Select your preferred shift (EST): 9am - 6pm, 10am - 7pm, or 6pm-3am. We're Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design. Our platform is trusted by many of the world's leading nonprofits, including UNICEF, the Alzheimer's Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we're recognized not just for our impact - but for the quality of the product we deliver. A Truly Global Product We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe. We're building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps. Our backend is powered by Node.js (Koa, NestJS) and MongoDB. The frontend stack includes Webpack, Vue.js, and React, with nearly all code written in TypeScript. For high-throughput messaging and background processing, we use Kafka (for millions of events) and Bull (Redis). Analytics data is stored in ClickHouse, and we use Elasticsearch for search. The Team We are a distributed team of 160+ product professionals, including 80+ engineers. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus. Many of our developers bring 5 - 10+ years of experience, and we foster a culture of deep technical curiosity and knowledge sharing. Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. Biweekly engineering forums give space to share learnings and celebrate technical achievements. You'll be joining a team where quality, mentorship, and mutual respect come first. About the Role As a Technical Support Engineer, you are more than just a support agent; you are a product expert, a client advocate, and a technical detective. You will be responsible for diagnosing and resolving complex technical issues for our clients, ensuring they can leverage our platform to its fullest potential. You will also be the voice of the customer within our company, providing invaluable feedback that directly influences our product roadmap. What You'll Do Provide Expert Implementation Support: Guide clients on implementing our product across various web platforms, from standard websites to builders like Wix and WordPress. Diagnose and Escalate Bugs: Expertly reproduce technical issues, investigate root causes, and create clear, structured reports for the development team. Deliver World-Class Support: Respond to user requests with empathy and technical precision, digging deep to understand their real needs and guide them to the best solutions. Influence Product Development: Participate in product meetings, bringing valuable user feedback and insights to help shape new features and improvements. Build Our Knowledge Base: Maintain and contribute to our public help desk, FAQs, and internal knowledge base to empower both users and internal teams. Act as a Product Resource: Serve as the go-to expert for product-related questions from other teams within the company. Requirements Excellent Communication Skills: Flawless written and spoken English is essential for communicating with our global user base and internal teams. Relevant Experience: 2 years of experiencein technical support, product support, or a client-facing implementation role. Technical Aptitude: You understand how the web works (HTML, CSS, JS) and ideally have hands‑on experience with web development. You are comfortable diving into technical problems. A Problem‑Solver's Mindset: You have strong analytical skills and an innate curiosity. You don't just answer questions; you investigate the underlying issues. Proactive and Detail‑Oriented: You take initiative, manage your tasks effectively, and have a keen eye for detail. A High Degree of Ownership: Reliability and accountability are critical. We are looking for a professional who takes pride in their work and honors their commitments. Curiosity and a hypothesis‑driven mindset Ability to communicate complex analytical concepts to non‑technical audiences Detail‑oriented with a strong sense of ownership Comfort working in fast‑paced, data‑rich environments Why work with us A strong, collaborative product team that owns what it builds Clear product vision and access to real customer feedback from global nonprofit leaders Flat structure: no politics, just great work with great people Transparent company culture - we share how we're growing, where revenue comes from, and what's next Long‑term focus: we offer equity options and value sustained, meaningful contribution 30 days off 100% paid telemedicine plan Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace. English learning courses Relevant professional education Gym or swimming pool Co‑working Please note: All official correspondence from Fundraise Up will exclusively originate from ******************** domain. Exercise caution and ensure the authenticity of emails claiming to be from our company. #J-18808-Ljbffr

Remote Neuroradiologist - University of Vermont Health The University of Vermont Health's Department of Radiology is seeking a board-certified or board eligible neuroradiologist to join our growing radiology team. This is a full-time remote opportunity to practice high quality neuroradiology in collaboration with a well-established academic medical center - all while enjoying the flexibility and work life balance of fully remote work. Position Details: Work Remote: 100% remote position, flexible schedule options available. Teaching Opportunities: This role is integrated into an academic neuroradiology division with at-the-workstation resident and fellow teaching which can all be done remotely. There is no research requirement. Comprehensive Neuroradiology Practice: Interpret a full spectrum of adult neuroradiology exams including - brain, spine, head and neck MRI, & CT. Collaborative Environment: Work closely with a collegial group. Schedule: No evening shifts. Competitive vacation schedule. 6-8 weeks/year covering pager to answer resident questions after hours. Benefits: PSLF eligible Comprehensive benefits package that includes health, dental and vision 403(b) retirement plan CME reimbursement Malpractice coverage Competitive Salary: $539,000-$559,000* - Call included About the University of Vermont Medical Center: UVMMC serves as the major tertiary referral center, level 1 trauma center, and primary stroke center for Vermont and northeastern upstate New York In addition to UVMMC, the UVM Heath Network includes several community hospitals in Vermont and New York with an integrated PACS/EMR and ability to read studies remotely from any site Facilities include state-of-the-art MRI and CT scanners with a close business and technical development relationship with a major vendor Dedicated Division of Neuroradiology with experienced staff Collaborative multidisciplinary conferences with neurosurgery, neurology, ENT, pathology, and radiation oncology - can participate in all remotely For more information, please contact: Matt Canasi (Network Recruiter) *************************

Are you ready to break free from the confines of the traditional 9-5 and unleash your full potential as a leader? Look no further! We're seeking driven individuals who are passionate about helping others and aspiring to reach top-level leadership positions. Why Join Us?1. Work from Home: Enjoy the freedom and flexibility of working remotely, allowing you to create your ideal workspace and balance your professional and personal life with ease.2. Help People: Make a meaningful impact by providing valuable solutions to our customers while leading and motivating your team to success.3. Mentorship for Top-Level Leadership: Receive personalized mentorship from seasoned executives who are committed to helping you develop the skills and mindset needed to excel in top-level leadership roles.4. Flex Schedule: Design your own work schedule to fit your lifestyle and maximize productivity, giving you the autonomy to manage your time effectively.5. Embrace Your Potential: Join a team that recognizes your ambition and supports your growth journey, empowering you to realize your full potential beyond the limitations of a traditional 9-5 job. Qualifications:• Proven track record in sales leadership or a strong desire to transition into a leadership role.• Excellent communication and negotiation skills.• Self-motivated with a drive to succeed and exceed goals.• Ability to thrive in a remote work environment and collaborate effectively with team members. If you're ready to elevate your career and embrace a new way of working that aligns with your ambitions, apply now! Take the leap towards a fulfilling career where you can lead, inspire, and make a difference from the comfort of your home. Don't settle for the ordinary. Join us and become a part of a dynamic team where you can unleash your potential and redefine what success means to you. Apply today and embark on a journey towards becoming a top-level sales leader! *All interviews will be conducted via Zoom video conferencing

InterPayments is a San Francisco, CA-based, FinTech SaaS company sitting at the exciting intersection of payments and data intelligence. Our Mission is to empower merchants and the software vendors they use to lower payment processing costs. We create innovative data services that Fortune 1000 companies rely upon to lower fees by putting payments in competition on every swipe. We empower dedicated team-first individuals who are driven to solve problems to foster innovation, perform at their highest potential, and make a meaningful impact - while creating meaningful relationships along the way. Role & Purpose This role is fully remote. This is a cornerstone role for customer satisfaction with high-impact, cross-functional collaboration across Sales, Product, Engineering, Finance, and Customer Success. You value building trust and long-term relationships, enjoy consulting customers, and find satisfaction in turning uncertainty into relief. You're motivated by creating mutual success and solving interesting technical problems, even when the answer isn't obvious at first. --- What You'll Do · Support the Company's technical operations by addressing customer questions and challenges in the InterPayments Support Center. · Assist in onboarding and offboarding merchants. · Monitor Support Center status queues to ensure prompt responses and appropriate use of technology to meet business goals. · Ensure inquiries and statuses are accurately reflected in the Support Center. · Run and present monthly reporting to ensure we're meeting customer support goals. · Keep management informed of FAQs, trends, and response times. · Manage external customer communications regarding upcoming changes or issues. · Monitor and respond to customer inquiries; build long-term relationships with customers. · Become an expert in InterPayments' products and identify areas for improvement; document processes to reduce future support issues and speed time-to-resolution. Team Leadership and Operations · Define and continuously improve SLAs, escalation paths, and on-call rotations. · Establish a knowledge base and standard operating procedures for repeatable excellence. · Partner tightly with Product and Engineering to triage, track, and close issues; feed learnings back into roadmap and implementation processes. · Develop KPIs and dashboards (e.g., first response time, time to resolution, CSAT) and drive operational reviews. --- Requirements (Must-Have) · 2+ years of technical support experience in the payments industry, including hands-on payment gateway experience (e.g., API-based integrations, webhooks, tokenization, auth/capture/settlement, decline codes). Gateway experience is required. · A desire to own outcomes; self-starter who can execute with minimal supervision, prioritize, balance multiple items, and meet deadlines. · Client relationship management skills; able to engage in both business-level and technical conversations across customer stakeholders. · Strong product sense; energized by solving difficult user problems. · Clear, decisive written and verbal communication skills. · Familiarity with APIs and ability to explain API concepts to technical and non-technical audiences. · Comfort experimenting with new strategies and technologies (including AI) to improve impact and communication. · Proven ability to work cross-functionally with internal teams and external parties; responsible and accountable with strong follow-through. · Attention to detail, deep curiosity, calm under pressure, and strong customer empathy. --- Who You Are You uncover complex problems and find professional fulfillment in solving them. You put yourself in the customer's mindset to anticipate issues before they happen. · Team-oriented: you thrive in inclusive, collaborative environments and step up for your teammates. · Impact-driven: you take pride in being trusted to deliver results and embrace a growth mindset. · Structured decision maker: you investigate root causes, simplify, and consider 2nd/3rd order effects-optimistically paranoid about unknowns. --- InterPayments' Values · Customers and mission first: we align our goals with customer outcomes and our mission and keep their perspective central in decisions. · Always build trust: we focus on the long-term, assume good intent, act ethically, and are responsive and reliable in every interaction. · Do the hard(er) thing: we reject complacency, seek honest feedback, stay relentlessly curious, simplify complexity, and make data-driven decisions-even when it takes more work. --- Remote pay range$75,000-$90,000 USD InterPayments' core values are the building blocks of how we achieve our mission: Obsess about our Customers' and Partners' Needs; Be Relentless, Resilient, and Responsive; Collaborate with Teammates, Customers, and Partners; Act with Integrity and Empathy; Outperform your Potential; and Communicate Honestly and Respectfully. Remote Work Eligibility: This position is open to candidates who are located in the United States. All remote roles are limited to U.S.- based residents, and the company does not sponsor visas or employ individuals who require work authorization outside of the United States. Only applicants who are legally authorized to work in the U.S. will be considered. InterPayments is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, and encourage all qualified applicants to apply.

Who are we? Workiz is the leading SaaS platform for field service teams, trusted by over 120,000 pros. We help real, hard working people run and grow their businesses, with an end-to-end solution that enables them to schedule jobs, dispatch, invoice, track performance, get paid in the field, plus so much more - all in one place! We're on a mission to revolutionize our industry by "automating everything but holding the wrench", providing our users with smart, AI-powered tools that will replace time consuming tasks, generate more revenue, and provide peace of mind, freeing our users to focus on building their small business into an empire. Who are you? We're looking for a highly skilled Technical Support Team Lead to guide and elevate our highest level of support. In this role, you will lead a team of Technical Support Representatives, ensuring high performance, strong technical execution, and consistent customer outcomes. You will oversee and drive execution across four critical support domains: * Development Escalations * Billing / Fintech Support * Phone Porting * Import / API Support You'll be accountable for the overall performance and outcomes of these areas ensuring escalations are handled with urgency and clarity, complex issues are resolved efficiently, and cross-functional collaboration runs smoothly. You'll also lead by example as a senior technical contributor, mentoring engineers and partnering closely with Product, Engineering, and Operations teams to continuously improve support quality and customer experience. If you're a strong technical problem solver who can also lead people, processes, and outcomes, this is the role for you. Responsibilities Team Leadership & Management * Lead and support a team of Technical Support Representatives, including coaching, feedback, and performance management. * Own team workflows and execution standards, ensuring consistent case handling, documentation quality, and customer experience. * Conduct regular 1:1s, team huddles, and performance check-ins to support engagement, clarity, and development. * Support hiring, onboarding, and training initiatives to build a strong and scalable Tier 3 team. * Serve as the final internal escalation point for Tier 3 issues, ensuring speed, accuracy, and clear communication. Oversight & Domain Ownership * Own the day-to-day oversight of Tier 3 Support operations across development escalations, Billing/Fintech support, Phone Porting, and Import/API support. * Ensure consistent, high-quality handling of escalations and complex technical/customer issues across your domains. * Set expectations and drive performance across the team-prioritization, workload distribution, SLAs, and escalation standards. * Identify trends and recurring pain points, then implement improvements to reduce ticket volume and improve resolution time. Technical & Cross-Functional Execution * Act as a subject matter expert for advanced technical issues across the Workiz platform, including frontend/backend troubleshooting and API-related incidents. * Lead coordination with Engineering and Product on bugs, system incidents, and customer-impacting issues ensuring correct prioritization, documentation, and follow-through. * Partner with internal stakeholders (Finance/Payments, Porting providers, Implementation/Onboarding, etc.) to improve workflows and reduce recurring issues. * Create and maintain Tier 3 playbooks, escalation paths, and knowledge base documentation to enable scale and consistency. This is a hybrid role requiring in-office collaboration on Tuesdays, Wednesdays, and Thursdays, with the flexibility for remote work on Mondays and Fridays. Requirements Minimum Qualifications: * Strong understanding of SaaS applications and troubleshooting methodologies. * 3+ years of experience providing advanced technical application support in a software environment, with a proven track record of resolving complex customer issues. * 1+ years of people leadership experience, including mentoring, coaching, and accountability (formal management experience is a plus). * Exceptional problem-solving and critical thinking abilities, with the ability to diagnose and implement effective solutions for intricate technical challenges. * Excellent verbal and written communication skills, with the ability to convey technical information clearly, professionally, and empathetically to diverse audiences. * Demonstrated ability to collaborate cross-functionally and manage priorities in a fast-paced, dynamic setting. * Strong analytical and process-oriented mindset, with the ability to improve workflows and drive operational consistency. * Proven reliability and ownership-meeting performance standards and following through with accuracy and timeliness. * Familiarity and practical experience (2-3+ years) utilizing collaboration and issue-tracking tools such as Jira, Slack, Google Suite, and knowledge management platforms (e.g., Confluence). * Hands-on experience (1-2+ years) with API integration and configuration, including proficiency in JSON, HTML, XML, and database knowledge (e.g., MySQL). Bonus Points: * Relevant technical support certifications or equivalent industry training. * Experience supporting mobile applications and troubleshooting related issues. * Experience supporting payments/fintech workflows, phone porting operations, or onboarding/import processes at scale. * Experience driving operational improvements across a support organization (workflows, QA processes, internal tooling, knowledge base). Our Tech Stack Why Join Workiz? As a trailblazing SaaS company in the field service industry, we're at the forefront of change, driving success in one of today's most resilient and rewarding sectors. Our all-in-one platform empowers field and home service businesses with tools to streamline scheduling, dispatching, invoicing, and customer communication - all in one place. We're looking for talented individuals who are excited to join our mission of making field service a breeze. Here is a glimpse into what it means to be a part of the Workiz team: Collaborative Environment: We nurture a culture of collaboration and support, where ideas are highly valued, and teamwork is fundamental. Dynamic Growth: Join a company on the fast track, experiencing exhilarating growth, perpetually evolving, and driving change. Impactful Contributions: Witness the direct impact of your efforts on the success of our customers and the advancement of field service business management. At the end of the day, it's all about the people. Our customers are at the heart of everything we do. We focus on empowering our team members, valuing each as a long-term investment. Emphasizing the importance of ongoing growth, we are dedicated to nurturing and training individuals, enabling them to exceed expectations in both skills and responsibilities. Why You'll Love Being a Workizer: * Fuel your passion (and have a blast doing it!): You won't just use a product you believe in, you'll work alongside a team that makes every day exciting! * Collaborative Excellence: We foster a culture of teamwork where exceptional achievers and quick learners can thrive. Together, we deliver impactful results. * Speak your mind! At Workiz, there are no bad ideas. We thrive on diversity of thought and love to see innovation take flight. * Celebrate the culture: Our team is a vibrant mix of backgrounds and experiences. Embrace the richness and learn from each other. * Work-life balance: Find your perfect rhythm with our hybrid model - 3 days on-site and 2 days remote working. * We take our work seriously, but we know how to let loose and celebrate our wins! Perks * Fuel Up & Unwind: We keep our kitchen stocked with top-notch coffee and a variety of snacks to energize your day. * Four-Legged Friends Welcome: Bring your furry co-pilot to work and join our pack of friendly pups. * Bonding Beyond Desks: We believe in building strong teams, both inside and outside the office with our team socials, catered lunches and office happy hours. * Unleash Your Inner Gamer: Take a break and recharge with our stocked fridge, pool table, dartboard, mini putting green, and gaming systems. Compensation and Benefits Market-level compensation based on experience $90,000-$115,000 On-Target Earnings. Workiz provides a comprehensive benefits package, featuring employee stock options, up to 100% employer-paid Medical, Dental, and Vision coverage options for employees plus generous dependent coverage, and a 4% match on 401k contributions. Sick Leave: 5 days per year Vacation Leave: 14 days per year (that grows with tenure!) plus 2 Floating Holidays to use each year Inclusivity Statement At Workiz, we believe that great ideas come from anywhere. We support a collaborative environment and value open participation from individuals with different ideas, experiences, and perspectives. We believe having a diverse team makes Workiz a more interesting and innovative place to work, and we strive to make Workiz a welcoming and inclusive place for all. Inclusivity Statement At Workiz, we believe that great ideas come from anywhere. We support a collaborative environment and value open participation from individuals with different ideas, experiences, and perspectives. We believe having a diverse team makes Workiz a more interesting and innovative place to work, and we strive to make Workiz a welcoming and inclusive place for all.

Teamwork makes the stream work. Roku is changing how the world watches TV Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers. From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines. About the Team Roku's Enterprise Engineering team builds and operates the technology platforms that power how we work and scale. The AV & Events function delivers reliable, modern conference room experiences and broadcast-quality internal events that connect leaders and employees worldwide. About the Role As the Senior Manager, AV & Events Technology, you will develop strategy, lead a high-performing global team, and oversee service delivery for in-room AV, live streaming, and executive-level productions. You will partner closely with Productivity Tools, IT/Network, Workplace Services/Facilities, and Communications to standardize platforms, elevate hybrid experiences, and run the portfolio like a business. For California Only - The estimated annual salary for this position is between $166,000 - $185,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off. What You'll Be Doing Set the multi-year AV & Events strategy and roadmap across conference rooms, executive spaces, studios, and internal event production, balancing reliability, innovation, accessibility, and total cost of ownership Own service delivery and SLAs for conference room uptime, incident response, live streaming/recording, and large internal events (e.g., all hands, town halls), with playbooks, rehearsals, on call, and post mortems Lead and develop a global team of AV engineers, technicians, and event producers; hire, coach, set goals, and build career paths and succession plans Standardize room and control platforms (endpoints, codecs, DSP, control stacks) and partner with IT/Network on QoS, monitoring, alerting, and capacity planning Deliver executive-grade productions with broadcast-quality audio, video, lighting, graphics, and redundancy; coordinate run of show with Communications and executive staff Run the portfolio like a business: own budgets and forecasts, vendor strategy and SOWs, asset lifecycle, utilization, and ROI; evaluate in-house vs. partner tradeoffs Establish operational excellence: SOPs, commissioning/acceptance for new rooms, maintenance schedules, asset tracking, change control, and problem management Drive hybrid event innovation: interactive Q&A, live captioning/translation, VOD, and engagement analytics; ensure accessibility standards and inclusive practices Partner on buildouts and renovations with Workplace Services/Facilities and design partners; define AV specifications, review design submittals, and lead testing/commissioning to acceptance Report outcomes and insights through dashboards and executive updates; use operational data to improve experience, reliability, and efficiency We're Excited if You Have 10+ years in AV/event production, including 5+ years leading teams in enterprise, broadcast, agency, or higher ed environments; proven delivery of high-visibility executive events Deep technical fluency in audio, video, lighting, control systems, room standards, streaming workflows, and hybrid platforms; able to direct troubleshooting and set standards Program leadership across portfolio planning, budget ownership, vendor management, SOWs, and cross-functional stakeholder alignment Operational rigor with SLAs, incident and problem management, change control, and a continuous improvement culture Executive presence and crisp communication; calm under pressure with a customer experience mindset Bachelor's degree in Computer Science, Information Systems, Engineering, or related field (or equivalent experience) AVIXA CTS (CTSD a plus) and project/program credentials (e.g., PMP/ITIL) #LI-SSCOur Hybrid Work Approach Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy. Benefits Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter. Accommodations Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to **************************. The Roku Culture Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV. We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002. To learn more about Roku, our global footprint, and how we've grown, visit ************************************ By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.