Technical support officer demographics and statistics in the US
Technical support officer demographics research summary. Zippia estimates technical support officer demographics and statistics in the United States by using a database of 30 million profiles. Our technical support officer estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about technical support officers after extensive research and analysis:
- There are over 162,728 technical support officers currently employed in the United States.
- 25.3% of all technical support officers are women, while 74.7% are men.
- The average technical support officer age is 42 years old.
- The most common ethnicity of technical support officers is White (54.4%), followed by Asian (16.0%), Hispanic or Latino (14.1%) and Black or African American (9.8%).
- In 2022, women earned 96% of what men earned.
- 11% of all technical support officers are LGBT.
- Technical support officers are 47% more likely to work at private companies in comparison to public companies.
On this page
Technical support officer demographics by:
Technical support officer gender statistics
25.3% of technical support officers are women and 74.7% of technical support officers are men.
- Male, 74.7%
- Female, 25.3%
Technical support officer gender ratio
| Gender | Percentages |
|---|---|
| Male | 74.7% |
| Female | 25.3% |
Technical support officer gender pay gap
Women earn 96¢ for every $1 earned by men
Male income
$77,497
Female income
$74,587
Technical support officer gender ratio over time
This data breaks down the percentage of men and women in technical support officer positions over time. Currently, 25.3% of technical support officers are female.
Technical support officer gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 69.43% | 30.57% |
| 2011 | 70.45% | 29.55% |
| 2012 | 71.93% | 28.07% |
| 2013 | 72.47% | 27.53% |
| 2014 | 72.86% | 27.14% |
| 2015 | 74.65% | 25.35% |
| 2016 | 74.79% | 25.21% |
| 2017 | 74.69% | 25.31% |
| 2018 | 75.42% | 24.58% |
| 2019 | 74.11% | 25.89% |
| 2020 | 74.62% | 25.38% |
| 2021 | 74.67% | 25.33% |
Technical support officer related jobs gender ratio
We compared technical support officers with similar job titles to see how gender ratios vary. As you can see, dell certified systems expert and software applications architect have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Informatics Nurse Specialist | 13% | 87% |
| Clinical Support Specialist | 22% | 78% |
| Clinic Administrator | 23% | 77% |
| Technical Support Officer | 75% | 25% |
| Senior Data Center Engineer | 98% | 2% |
| Software Applications Architect | 98% | 2% |
| Dell Certified Systems Expert | 99% | 1% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Technical support officer demographics by race
The most common ethnicity among technical support officers is White, which makes up 54.4% of all technical support officers. Comparatively, 16.0% of technical support officers are Asian and 14.1% of technical support officers are Hispanic or Latino.
- White, 54.4%
- Asian, 16.0%
- Hispanic or Latino, 14.1%
- Black or African American, 9.8%
- Unknown, 5.4%
- American Indian and Alaska Native, 0.3%
Technical support officer race
| Technical support officer race | Percentages |
|---|---|
| White | 54.4% |
| Asian | 16.0% |
| Hispanic or Latino | 14.1% |
| Black or African American | 9.8% |
| Unknown | 5.4% |
| American Indian and Alaska Native | 0.3% |
Technical support officer race and ethnicity over time
See how technical support officer racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Technical support officer race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 62.97% | 10.20% | 12.59% | 11.13% |
| 2011 | 63.67% | 10.29% | 12.74% | 10.64% |
| 2012 | 62.40% | 10.52% | 12.99% | 11.28% |
| 2013 | 61.34% | 9.76% | 13.80% | 11.66% |
| 2014 | 61.05% | 9.98% | 13.44% | 12.36% |
| 2015 | 60.95% | 9.44% | 14.62% | 12.25% |
| 2016 | 60.74% | 9.40% | 14.60% | 12.14% |
| 2017 | 59.96% | 9.07% | 15.05% | 12.55% |
| 2018 | 60.08% | 9.02% | 15.14% | 12.28% |
| 2019 | 58.26% | 8.95% | 15.84% | 13.41% |
| 2020 | 56.22% | 9.52% | 15.62% | 13.57% |
| 2021 | 54.37% | 9.75% | 16.00% | 14.10% |
Technical support officer wage gap by race
| Ethnicity | Salary |
|---|---|
| Unknown | $74,415 |
| White | $76,457 |
| Black or African American | $72,734 |
| Asian | $90,304 |
| Hispanic or Latino | $74,801 |
Average technical support officer age
See how the average age of technical support officers varies based on ethnicity and gender.
Male
Female
Technical support officer age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 44 | 43 |
| Unknown | 40 | 45 |
| Asian | 41 | 41 |
| Hispanic or Latino | 37 | 39.5 |
| White | 41 | 46 |
| American Indian and Alaska Native | 41 |
Technical support officer age breakdown
The average age of technical support officers is 40+ years years old, representing 56% of the technical support officer population.
Technical support officer age breakdown
| Technical Support Officer Years | Percentages |
|---|---|
| 40+ years | 56% |
| 30-40 years | 30% |
| 20-30 years | 15% |
Technical support officer educational attainment
- Bachelor's, 70%
- Diploma, 13%
- Master's, 12%
- Associate, 4%
- Other Degrees, 1%
Technical support officers by degree level
| Technical support officer degree | Percentages |
|---|---|
| Bachelor's | 70% |
| Diploma | 13% |
| Master's | 12% |
| Associate | 4% |
| Other Degrees | 1% |
Technical support officer jobs you might like
Technical support officer wage gap by degree level
| Education | Salary |
|---|---|
| Master's Degree | $98,260 |
| High School Diploma or Less | $66,748 |
| Bachelor's Degree | $79,141 |
| Doctorate Degree | $91,460 |
| Some College/ Associate Degree | $69,015 |
Technical support officer employment statistics
Most technical support officers work for a private in the finance industry.
Company size where technical support officers work
Below, you can see the size of companies where technical support officers work.
Technical support officer jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 5% |
| 50 - 100 employees | 8% |
| 100 - 500 employees | 19% |
| 500 - 1,000 employees | 10% |
| 1,000 - 10,000 employees | 19% |
| > 10,000 employees | 40% |
Technical support officer jobs by company type
Employees with the technical support officer job title have their preferences when it comes to working for a company. For instance, most technical support officers prefer to work at private companies over public companies.
Technical support officer jobs by sector
| Company type | Percentages |
|---|---|
| Education | 9% |
| Public | 35% |
| Private | 47% |
| Government | 10% |
Technical support officer jobs by industry
The most common industries for technical support officers are finance, professional and technology.
Technical support officer industry statistics
| Industry | Percentages |
|---|---|
| Finance | 21% |
| Fortune 500 | 13% |
| Professional | 11% |
| Technology | 10% |
| Government | 7% |
| Education | 7% |
| Telecommunication | 5% |
| Health Care | 4% |
| Utilities | 3% |
| Non Profits | 3% |
| Insurance | 3% |
| Media | 2% |
| Internet | 2% |
| Transportation | 2% |
| Manufacturing | 2% |
| Energy | 2% |
| Pharmaceutical | 1% |
| Hospitality | 1% |
| Automotive | 1% |
| Construction | 1% |
| Retail | 1% |
| Start-up | 1% |
| Agriculture | 1% |
Technical support officer turnover and employment statistics
Technical support officer unemployment rate over time
The unemployment rate for technical support officers between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Technical support officer unemployment rate by year
| Year | Technical support officer unemployment rate |
|---|---|
| 2010 | 7.58% |
| 2011 | 6.70% |
| 2012 | 5.32% |
| 2013 | 5.21% |
| 2014 | 4.89% |
| 2015 | 4.00% |
| 2016 | 3.51% |
| 2017 | 3.56% |
| 2018 | 3.06% |
| 2019 | 3.58% |
| 2020 | 4.61% |
| 2021 | 4.34% |
Average technical support officer tenure
The average technical support officer stays at their job for 1-2 years, based on the 538 technical support officers resumes in Zippia's database.
Technical support officer tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 32% |
| 1-2 years | 44% |
| 3-4 years | 11% |
| 5-7 years | 8% |
| 8-10 years | 3% |
| 11+ years | 3% |
Technical support officer LGBT ratio compared to similar jobs
Review the percent of technical support officers that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Senior Telecommunications Specialist | 7.31% | 2,630 |
| Senior Functional Analyst | 8.42% | 88,107 |
| Senior System Designer | 8.46% | 73,999 |
| Senior Network Security Analyst | 8.59% | 79,631 |
| Exchange Administrator | 9.03% | 71,304 |
| Quality Assurance Specialist | 10.54% | 83,505 |
| Technical Support Officer | 10.88% | - |
Similar technical support officer jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Senior Telecommunications Specialist | 7.31% | 2,630 |
| Senior Functional Analyst | 8.42% | 88,107 |
| Senior System Designer | 8.46% | 73,999 |
| Senior Network Security Analyst | 8.59% | 79,631 |
| Exchange Administrator | 9.03% | 71,304 |
| Quality Assurance Specialist | 10.54% | 83,505 |
Foreign languages spoken by technical support officers
The most common foreign language among technical support officers is Spanish at 24.2%. The second-most popular foreign language spoken is Hindi at 12.1% and German is the third-most popular at 9.1%.
- Spanish, 24.2%
- Hindi, 12.1%
- German, 9.1%
- French, 9.1%
- Russian, 6.1%
- Other, 39.4%
Technical support officer languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 24.2% |
| Hindi | 12.1% |
| German | 9.1% |
| French | 9.1% |
| Russian | 6.1% |
| Other | 39.4% |
