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Technical support officer education requirements
Updated January 8, 2025
4 min read
There are several educational requirements to become a technical support officer. Technical support officers usually study computer science, information technology, or electrical engineering. 70% of technical support officers hold a bachelor's degree, and 13% hold an diploma. We analyzed 538 real technical support officer resumes to see exactly what technical support officer education sections show.
The most common colleges for technical support officers are the Frostburg State University and the Frostburg State University.
There are also many online technical support officer courses to help get the education required to be a technical support officer.
What education do you need to become a technical support officer?
What degree do you need to be a technical support officer?
- Bachelor's, 70%
- Diploma, 13%
- Master's, 12%
- Associate, 4%
- Other Degrees, 1%
What should I major in to become a technical support officer?
- Computer Science, 23%
- Other Majors, 48%
Most common colleges for technical support officers
| Technical support officer common college | Percentages |
|---|---|
| Frostburg State University | 6.67% |
| University of Houston - Clear Lake | 6.67% |
| American University | 6.67% |
| University of Phoenix | 6.67% |
| American InterContinental University | 6.67% |
Best majors for technical support officers
| Rank | Major | Percentages |
|---|---|---|
| 1 | Computer Science | 23.2% |
| 2 | Information Technology | 13.4% |
| 3 | Electrical Engineering | 8.8% |
| 4 | Computer Applications | 7.3% |
| 5 | Business | 7.3% |
Best colleges for technical support officers
The best colleges for technical support officers are University of Pennsylvania, Stanford University, and Northwestern University.
A technical support officer with advanced education typically earns a higher salary and has access to better jobs. That's why Zippia looked into the best colleges for technical support officers. We based this list on several metrics: admissions rate, retention rate, mean earnings of graduates, the ratio of working vs. non-working students ten years after admission, the average cost of attendance, and median debt for graduates who become technical support officers.
1. University of Pennsylvania
Philadelphia, PA • Private
In-state tuition
$55,584
Enrollment
10,764
2. Stanford University
Stanford, CA • Private
In-state tuition
$51,354
Enrollment
7,083
3. University of Southern California
Los Angeles, CA • Private
In-state tuition
$56,225
Enrollment
19,548
4. Pennsylvania State University
University Park, PA • Private
In-state tuition
$18,454
Enrollment
40,108
5. Boston University
Boston, MA • Private
In-state tuition
$53,948
Enrollment
17,238
6. New York University
New York, NY • Private
In-state tuition
$51,828
Enrollment
26,339
7. Northwestern University
Evanston, IL • Private
In-state tuition
$54,568
Enrollment
8,451
8. Worcester Polytechnic Institute
Worcester, MA • Private
In-state tuition
$50,530
Enrollment
4,571
9. Purdue University
West Lafayette, IN • Private
In-state tuition
$9,992
Enrollment
33,495
10. Inter American University of Puerto Rico Bayamon
Bayamon, PR • Private
In-state tuition
$5,940
Enrollment
4,169
20 best online courses for technical support officers
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20. Active Directory on Windows Server
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Top 10 most affordable universities for technical support officers
The most affordable schools for technical support officers are California State University - Bakersfield, california state university - long beach, and suny farmingdale.
If the best universities for technical support officers are out of your price range, check out these affordable schools. After factoring in in-state tuition and fees, the average cost of attendance, admissions rate, average net price, and mean earnings after six years, we found that these are the most affordable schools for technical support officers.
1. California State University - Bakersfield
Bakersfield, CA • Private
In-state tuition
$7,309
Cost of attendance
16,714
2. California State University - Long Beach
Long Beach, CA • Private
In-state tuition
$6,798
Cost of attendance
18,306
3. SUNY Farmingdale
Farmingdale, NY • Private
In-state tuition
$8,306
Cost of attendance
16,091
4. Brooklyn College of the City University of New York
Brooklyn, NY • Private
In-state tuition
$7,240
Cost of attendance
13,991
5. Brigham Young University
Provo, UT • Private
In-state tuition
$5,620
Cost of attendance
18,136
6. California State University - Los Angeles
Los Angeles, CA • Private
In-state tuition
$6,749
Cost of attendance
14,823
7. University of Puerto Rico - Mayaguez
Mayaguez, PR • Private
In-state tuition
$4,094
Cost of attendance
14,302
8. New Mexico Institute of Mining and Technology
Socorro, NM • Private
In-state tuition
$7,770
Cost of attendance
21,244
9. California State University - Fullerton
Fullerton, CA • Private
In-state tuition
$6,886
Cost of attendance
17,645
10. California State Polytechnic University, Pomona
Pomona, CA • Private
In-state tuition
$7,353
Cost of attendance
21,302
Top 10 hardest universities to get into for technical support officers
The hardest universities for technical support officers to get into are University of Pennsylvania, Stanford University, and Northwestern University.
Some great schools for technical support officers are hard to get into, but they also set your career up for greater success. The list below shows the most challenging universities to get into for technical support officers based on an institution's admissions rates, average SAT scores accepted, median ACT scores accepted, and mean earnings of students six years after admission.
1. University of Pennsylvania
Philadelphia, PA • Private
Admissions rate
8%
SAT average
1,492
2. Stanford University
Stanford, CA • Private
Admissions rate
4%
SAT average
1,497
3. Northwestern University
Evanston, IL • Private
Admissions rate
8%
SAT average
1,508
4. Carnegie Mellon University
Pittsburgh, PA • Private
Admissions rate
17%
SAT average
1,507
5. University of Southern California
Los Angeles, CA • Private
Admissions rate
13%
SAT average
1,445
6. New York University
New York, NY • Private
Admissions rate
20%
SAT average
1,419
7. Northeastern University
Boston, MA • Private
Admissions rate
19%
SAT average
1,466
8. Boston University
Boston, MA • Private
Admissions rate
22%
SAT average
1,420
9. Vanderbilt University
Nashville, TN • Private
Admissions rate
10%
SAT average
1,514
10. Harvard University
Cambridge, MA • Private
Admissions rate
5%
SAT average
1,520
Top 10 easy-to-apply-to universities for technical support officers
The easiest schools for technical support officers to get into are Oklahoma Wesleyan University, capitol technology university, and oregon institute of technology.
Some schools are much easier to get into. If you want to start your career as a technical support officer without much hassle, check out the list of schools where you will be accepted in no time. We compiled admissions rates, average SAT scores, average ACT scores, and average salary of students six years after graduation to uncover which were the easiest schools to get into for technical support officers.
1. Oklahoma Wesleyan University
Bartlesville, OK • Private
Admissions rate
68%
SAT average
964
2. Capitol Technology University
Laurel, MD • Private
Admissions rate
69%
SAT average
1,070
3. Oregon Institute of Technology
Klamath Falls, OR • Private
Admissions rate
96%
SAT average
1,139
4. Holy Names University
Oakland, CA • Private
Admissions rate
70%
SAT average
849
5. Gwynedd Mercy University
Gwynedd Valley, PA • Private
Admissions rate
92%
SAT average
1,031
6. Barry University
Miami, FL • Private
Admissions rate
91%
SAT average
1,006
7. Nyack College
New York, NY • Private
Admissions rate
98%
SAT average
999
8. Iona College
New Rochelle, NY • Private
Admissions rate
88%
SAT average
1,089
9. Linfield College
McMinnville, OR • Private
Admissions rate
81%
SAT average
1,117
10. La Roche College
Pittsburgh, PA • Private
Admissions rate
99%
SAT average
1,008
Average technical support officer salary by education level
| Technical support officer education level | Technical support officer salary |
|---|---|
| Master's Degree | $98,260 |
| High School Diploma or Less | $66,748 |
| Bachelor's Degree | $79,141 |
| Doctorate Degree | $91,460 |
| Some College/ Associate Degree | $69,015 |
Technical support officer education FAQs
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Updated January 8, 2025
Updated January 8, 2025