Technical support representative jobs in Arizona

General information Job Posting TitleCustomer Service Representative - Bilingual Spanish, HealthcareDateWednesday, October 22, 2025CityPhoenixStateAZCountryUnited StatesWorking time Full-time Description & Requirements Youtube Video Location: On-site in Phoenix, AZ Starting Pay: $19.16/hr. plus a $750 new hire bonus and up to $1,800+ in other potential bonuses!* Schedule: Limited-Service Full-Time positions available Site Hours: 24/7 center; the targeted start date, hours, and schedule are discussed with recruiter Evening and night shifts have a 10% shift differential for hours worked between 7 p.m. and 5 a.m. Make a Difference and Empower People to Navigate Healthcare with Confidence Are you bilingual and passionate about helping others? Maximus is looking for Bilingual (English/ Spanish) Customer Service Representatives (CSRs) who can provide exceptional support to individuals navigating healthcare programs. If you're dedicated, compassionate, and eager to grow, we want you on our team. You'll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success. Pay & Benefits We provide a competitive package designed to support your success both inside and outside work: - Competitive Compensation: $19.16/hr base pay + 10% shift differential $750 new hire bonus and up to $1,800+ in bonus opportunities, including training completion and referrals* Company-paid medical coverage Invest in your ongoing education and development 401(k) with company match Paid time off, sick leave & 11 paid holidays Employee Assistance Program (EAP), wellness resources, and employee discount programs Flexible schedules that meet your lifestyle A supportive environment with career development and promotional opportunities No cold calls, sales, or collections involved! *Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are basic and routine. - Uses computerized system for tracking, information gathering, and/or troubleshooting. - Provides feedback when needed, provide input on call trends, processes, procedures, and training. - May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties - Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller - Refer calls as required to CSR Lead - Maintain up-to-date knowledge of client regulations and policies - Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience. - Must be fluent in English and specified secondary language. - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties - Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller - Refer calls as required to CSR Lead - Maintain up-to-date knowledge of client regulations and policies - Report problems that occur via the online system so they can be addressed by the appropriate parties #CCOPhoenix #CSRroles #max CCOPhoenix #max Priority #CCOallreqs #HotJobs1028LI #HotJobs1028FB #HotJobs1028X #HotJobs1028TH #TrendingJobs #HotJobs1104LI #HotJobs1104FB #HotJobs1104X #HotJobs1104THEEO StatementMaximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.Pay TransparencyFor positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.AccommodationsMaximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at ...@maximus.com.Minimum Salary$19.16Maximum Salary$19.16

About the job LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree - a Larsen & Toubro Group company - combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit . Spanish Service Desk Engineer 5 days Onsite Scottsdale, AZ Fulltime Role Having good in written and Verbal in Spanish language The Service Desk Analyst will serve as frontline level 1 IT support for Securitas Americas which includes North and South America Monitor and answer the Service Desk phone email message queues and auto triggered request queues Provide support and customer service to users promote and or escalate problem incident and request action items Provide real time Service Desk coverage to meet and exceed service level requirements and end user expectations General tasks and responsibilities will include Manage service Incidents requests from report to resolution for Software hardware and mobile device issues Provide support and services to users seeking to resolve as many calls as possible Provide customer with a single point of contact for Service Desk activities for problems incidents and request items Contribute to the continuous process improvement of the Service Desk Area Remain technically knowledgeable and current on all Service Desk tools such as ServiceNow and TeamViewer Manage Incident service requests from report to resolution Receive prioritize document and actively resolve end user help requests Triage requests to ensure accurate transfers and escalation per service level agreements SLA Track open tickets and monitor ticket progress per SLA close ticket items when resolve Perform Major Incident Management process in accordance with Securitas standards initiating process call coordination escalation communication call closeout Provide support services to users seeking to resolve as many calls as possible Provide a positive experience to clients through meeting and exceeding customer expectations and engendering confidence that requests will be resolved Consult with Senior Service Desk analysts or Team leads on complex nonroutine user requests Ensures continuous collaboration with IT Operations Management L2L3 teams Review all tickets created daily to ensure that updates are being applied daily and provide any necessary routine communications to the users Obtain and maintain up to date knowledge of the companies business functions work processes and systems Keeps abreast of industry trends and technologies Must be a team player with a proactive positive can do attitude and a strong work ethic Ability to multitask and work well under pressure and in a fast paced environment Ability to work in a team and communicate effectively Excellent attention to detail with strong organizational skills Minimum Qualifications 2 Years of help desk support experience assisting both remote and onsite users with software or hardware related issues Must be articulate and clearly communicate in the requested language English Spanish French Knowledge on ITSM processes like Incident problem request and knowledge management Must be able to work independently as well as work as part of a fastmoving team Must be able to work at various locations when necessary along with working various shift KNOWLEDGEABLE IN Windows OS 10 Office365 Printers Desktops TeamViewer Active Directory Citrix Mobile devices IOS Android ServiceNow Telephony IVR tools Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”): Benefits and Perks: Comprehensive Medical Plan Covering Medical, Dental, Vision Short Term and Long-Term Disability Coverage 401(k) Plan with Company match Life Insurance Vacation Time, Sick Leave, Paid Holidays Paid Paternity and Maternity Leave The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation. Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting. LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.

We are seeking a Customer Services Representative to join our Tucson office. The role involves providing in-person and online support to taxpayers, assisting with filing, education, refund and billing inquiries, and explaining applicable state tax policies and procedures. This position requires excellent customer service skills, attention to detail, and the ability to handle multiple forms of communication including live chat, walk-ins, phone calls, correspondence, and email. Key Responsibilities: Provide assistance to taxpayers with filing, refund, and billing questions or disputes. Educate taxpayers on relevant tax policies, procedures, and compliance requirements. Research and resolve account discrepancies or issues across multiple tax types. Communicate professionally through walk-ins, live chat, calls, correspondence, and email. Document interactions and maintain accurate taxpayer records. Qualifications: Required: Minimum of 6 months of front desk or customer service experience. Strong communication, problem-solving, and interpersonal skills. Preferred: Bilingual skills (English/Spanish highly desirable). Experience in a government or financial service environment is a plus.

Customer Service Representative | Healthcare Services We're looking for Customer Service Representatives to join a leading healthcare organization in Phoenix, AZ. This is an onsite, offering the chance to grow within a team that makes a real impact supporting patients and healthcare professionals. What You'll Do Be the first point of contact for patients, medical professionals, and family members. Assess customer needs, prioritize inquiries, and route them to the right team or resource. Provide clear, accurate information about Patient Services programs and offerings. Enroll new customers, manage data entry, and ensure all records are accurate in the CRM. Coordinate follow-up services-such as product training or shipping of materials-with physicians, pharmacies, and other partners. Collaborate across teams to support excellent patient and customer experiences. Take on special projects and process improvements as assigned. What You Bring Previous experience in Customer Service or Specialty Pharmacy (healthcare experience a plus). Strong computer skills-proficient in Microsoft Office, email, and web-based systems. Excellent communication, problem-solving, and decision-making skills. Proven ability to perform under pressure in a fast-paced, high-volume environment. Highly organized, dependable, and receptive to coaching and feedback. Experience with Salesforce CRM or other tracking systems preferred. Empathy and professionalism when supporting customers with medical or sensitive needs. Top performers in this role are strong communicators, adept at aligning diverse stakeholders, and focused on driving measurable delivery outcomes across a complex technical landscape. 📍 Location: Phoenix, AZ-Onsite 💵 Pay: $19/hour. If you have an interest in the Customer Service, please apply now! Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance

As a Website Support Specialist (L1), you must possess superior problem-solving and communication skills and have a working knowledge of web-building software, basic HTML & CSS website coding principles and best practices. You have experience working in a support role related to websites and web interfaces. Collaborating closely with the Customer Success, OEM and Development teams and vendor partners, you ensure timely resolutions to website-related requests. You are service-oriented, curious, flexible, enjoy investigating, analyzing, and solving problems and can work independently as well as in collaboration with other team members. You are not afraid to ask questions! Your academic and professional experience has instilled a sense of urgency without compromising the integrity of results. You will develop and maintain a strong understanding of the automotive industry, company culture, products, services, and integrated marketing strategies. Knowledge of Salesforce, Jira, and automotive inventory management is a plus. This is an entry level, full-time, salaried position, located onsite in our Phoenix, AZ office. Candidates must reside within daily commuting distance to our Phoenix location. Responsibilities Attain working knowledge of Team Velocity's products, processes, integrated strategies and our proprietary technology platform, Apollo Prioritize and resolve website support-related requests in a timely and accurate manner via email, phone, and web submission Assist Onboarding, OEM and Customer Success teams with maintenance of website content and inventory management as needed Analyze, document and report product malfunctions and technical issues via company tracking systems; escalate issues as needed Keep up to date with the latest product enhancements and functionality Additional Responsibilities Be a student of the industry! Hone your understanding of the automotive industry, company culture, products, services, strategic communication planning and integrated marketing strategies Assist customers using Apollo web-building programs Collaborate with cross-functional teams including account managers, vendors, developers, and content creators to resolve complex issues Requirements Bachelor's degree 1+ years of relevant experience in Customer Support or similar role Understanding of HTML, CSS, web-building software, and content management systems Ability to quickly learn new software programs and systems Exceptional organization, prioritization, time management skills, and comfortable managing multiple tasks in a fast-paced environment Strong customer-facing communication and interpersonal skills Problem solver with an ability to communicate technical issues clearly and concisely Positive attitude with patience and empathy displayed through all interactions Compensation This entry level position offers an annual starting salary of $45,000, commensurate with experience. Participation in company benefit offerings includes medical, dental, vision, 401(k)/matching, paid vacation, wellness, and more. Next Steps If you are interested in this position and believe your experience is a perfect fit, please SUBMIT a current resume and contact information. Please note, given the overwhelming applicant response to our post the recruiting team is only able to reach out to applicants who are selected to move forward. If you are selected, one of our Talent Managers will reach out to you within 7-10 business days from your submission. Thank you, and best of luck! ABOUT TEAM VELOCITY Team Velocity is a full-service marketing agency serving the automotive industry, providing fully integrated marketing solutions to OEMs and dealerships nationwide. We are revolutionizing the automotive industry with cutting-edge technology to help dealers sell and service more cars. Made by dealers for dealers, Team Velocity's proprietary technology platform Apollo analyzes consumer behavior to predict who will buy, what they will buy, and when they are ready to service. Apollo automates the entire communication process by delivering hyper-personalized campaigns across every touchpoint, maximizing ROI, and lifetime revenue. Our vision is to serve our clients with a single technology platform that empowers them to execute intelligent marketing across every online and offline channel. We aim to deliver a frictionless consumer experience, from the initial engagement to a final transaction. Our team members are hard-working and driven to achieve success for our clients and our unique culture promotes creativity, camaraderie, and success.

Customer Service Representative Terms: Full-time Pay: $17/hr Join Team Alorica At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within! But that's not all…we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work. Job Summary As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues. Responsibilities Assist customers with issues and concerns they are experiencing during the use of the product and/or service Document call-related information for auditing and reporting purposes Maintain and update customer information as necessary Upsell current customers on new or enhanced services Qualifications High school diploma or GED Customer service experience is a plus Strong computer navigational skills Familiarity with Microsoft Office applications (Word, Excel) Excellent oral and written communication skills Exceptional listening/comprehension skills Professional and courteous Customer oriented Work Environment Regular work performed in a climate-controlled, call-center environment Ongoing usage of phone and computer systems Physical Demands Constant sedentary work Benefits Health, dental, and vision coverage/HSA PTO Paid holidays and sick time Optional daily pay or weekly pay 401K retirement plan Leadership programs Paid training and tuition reimbursement Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies Employee assistance program Additional voluntary benefits Next Steps Place an application Complete your online assessment Our team will review your application If selected to move forward, our team will follow up directly DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. Alorica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within an innovative and collaborative environment. Join our Technology Team as a Helpdesk Technical Support Specialist located in our Phoenix or Miramar office. We are seeking a professional who thrives in a fast-paced, deadline-driven environment. The ideal candidate possesses strong problem-solving and decision-making abilities, ensuring efficiency and accuracy in every task. With a dedicated work ethic and a can-do attitude, you will take initiative and approach challenges with confidence and resilience. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional client service. If you are someone who demonstrates initiative, adaptability, and innovation, we invite you to join our team. This role will be based in our Phoenix or Miramar office, on a hybrid-basis. This role reports to the Helpdesk Supervisor. Position Summary The Helpdesk Technical Support Specialist provides support for attorneys and business staff in a 24x7 call center environment. The available shift for this position is 12 PM - 10:30 PM (Phoenix) / 3 PM - 1:30 AM (Florida), Tuesday, Wednesday, Friday, and Saturday Key Responsibilities Resolves complex technical issues at point of contact Utilizes customer service skills to effectively support a demanding client base Assists with other department activities as needed, and performs additional duties and responsibilities as assigned Works overtime as needed Qualifications Skills & Competencies Provides outstanding client service, meets high quality standards for services, and meets or exceeds client expectations Excellent interpersonal and communication skills (oral and written), including the ability to explain highly technical information in clear, easily understandable terms for non-technical audiences Strong attention to detail and the ability to multi-task in a fast-changing, high pressure, deadline-oriented environment and meet all established productivity measures Excellent analytical and critical thinking skills Education & Prior Experience Prior experience providing technical support in a call center environment or professional services organization preferred Microsoft Office Specialist certification in MS Word and other Office certifications preferred A+ and Network+ certifications are highly desirable Prior experience documenting interactions and using an IT ticketing system Technology High level of proficiency using Microsoft Office (Outlook, Word, Excel, and PowerPoint) GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual's race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis.

Job Description Are you an experienced title & escrow professional who loves helping clients and solving complex issues? FirstSource Title is hiring a Customer Support Representative to be the trusted first point of contact for consumers and lenders throughout their title insurance and settlement transactions. You'll pair deep file knowledge with white-glove service-turning questions into clear next steps and clients into raving fans. As a Customer Support Representative, you'll handle inbound calls and emails from consumers and lenders, offering solutions with professionalism and care. Unlike general customer support roles, this position requires strong title and escrow expertise-you'll review files, address detailed questions, and support the settlement process from start to finish. The ideal candidate is self-driven, detail-oriented, and motivated to deliver exceptional service while meeting individual and team goals. Compensation: Base Salary Range: $45,000 - $55,000 401(k): 5% company match Benefits: Full package included 15 days PTO This is a hybrid position at our Scottsdale, AZ office. Compensation: $45,000 - $55,000 per year Responsibilities: Serve as the first point of contact for consumers and lenders, providing knowledgeable support on title insurance and settlement services. Review, interpret, and understand title and escrow files. Respond promptly to customer needs, actively listening and offering effective solutions. De-escalate concerns with professionalism and negotiation skills. Navigate multiple systems while accurately documenting details. Manage multiple email inboxes and handle a high volume of calls and emails with efficiency. Escalate complex issues to the appropriate manager or department as needed. Maintain confidentiality and handle sensitive information with care. Consistently deliver white-glove service that builds trust and creates raving fans. Qualifications: Prior experience in title and escrow is required-deep knowledge of settlement services processes is essential. Strong critical thinking and problem-solving skills. Highly detail-oriented with excellent organizational abilities. Customer-focused, courteous, and professional in every interaction. Thrives in a fast-paced, high-volume environment while maintaining accuracy. Strong verbal communication, active listening, and telephone etiquette. Clear, professional written communication skills. Self-motivated, dependable, and reliable. About Company Since 2004, FirstSource Title Agency has been dedicated to providing an exceptional closing experience for individuals refinancing, selling, or purchasing new homes. We combine speed and accuracy with a personal touch, ensuring every transaction receives the attention it deserves. When you join our team, you're not just taking on a role - you're becoming part of a company that values excellence, teamwork, and service. Together, we make the closing process seamless and stress-free for clients.

Xinnovit is a global leader in technology consulting, outsourcing, and workforce management solutions. Our mission is to enable our clients to become more agile and competitive with the help of innovative technologies. We empower our clients to respond faster and more intuitively to changing market dynamics. The business environment is complex, often under significant constraints and pressures from various sources. We have the knowledge, experience and capabilities to provide our clients the tools they require to achieve better, faster and effective transformation that make them the leaders in their industry. Our Goals Are: • To use our expertise to the benefit of our clients and partners through open communication and collaboration. • To ensure sustainable and profitable long-term growth. • To provide a return on investment to shareholders. • To promote employee development. Job Description Technical leadership, file sharing FileShare/NAS Support experience. Must be familiar with Creating/modifying/moving/deleting network shares. Must have skills remediating Share File Services, providing solutions within this area, implement changes , fix issues. Should have previous experience in providing reporting on utilization/availability, HW monitoring, remediating/verifying/sustaining systems with virus issues Must have EXCELLENT communication skills to provide status on FileShare andother adhoc requests. high school diploma Additional Information All your information will be kept confidential according to EEO guidelines.

Job SummaryThe IT Support Technician delivers frontline support to EAW staff and student workers across on-site and remote locations. This role owns rapid triage and resolution of hardware, software, account, and connectivity issues; executes repeatable onboarding/offboarding; and maintains accurate documentation. This is a seasonal position with an expected end date of April 30, 2026, or sooner depending on the needs of the organization.Roles & Responsibilities Incident & Request Handling: Triage, troubleshoot, and resolve tickets via Samanage within SLA (priority-based). Support via Teams, phone, email, and in person; document root cause and steps taken. Aim for first-contact resolution where possible; clearly communicate ETAs/next steps. Devices & Endpoint Management: Image, enroll, and deploy Windows laptops via Intune/Autopilot; apply baselines and required apps. Replace/repair peripherals (docks, monitors, headsets, keyboards, YubiKeys). Perform health checks (disk, patch, antivirus status) and remediate. Accounts & Access: Create, modify, disable accounts in Entra ID / on-prem AD per RBAC and least-privilege. Manage group membership, mailbox/shared mailbox access, distribution lists, and licenses. Collaboration & SaaS Support: Support Microsoft 365 (Outlook, Teams, OneDrive/SharePoint), Zoom, Slack, and other approved SaaS. Troubleshoot MFA/SSO issues, profile problems, meeting/device performance. Diagnose Wi-Fi/LAN/VPN problems; validate with basic tests. Knowledge & Documentation: Create/update KB articles for repeat issues; keep “How-To”s and SOPs current. Education/Experience High school diploma or GED required; associate's degree or equivalent technical coursework in IT/IS preferred. 1-2 years of hands-on IT support/help desk experience. Proficiency with Windows 11, Microsoft 365 (Outlook, Teams, OneDrive/SharePoint), and remote support tools. Working knowledge of Entra ID/Azure AD and on-prem AD for user/account management, group membership, and basic RBAC. Experience with Intune/Autopilot for imaging/enrollment and baseline policy/application deployment. Familiarity with Zoom and Slack; ability to troubleshoot MFA/SSO sign-in issues. Comfort with network fundamentals (TCP/IP, DNS, DHCP, Wi-Fi, VPN). Security-minded practices: BitLocker, Microsoft Defender (AV/EDR), phishing triage and escalation. AFFIRMATIVE ACTION PLAN / EQUAL EMPLOYER OPPORTUNITY (AAP/EEO) STATEMENT: Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment.

Job Description The Support Technician is responsible for handling support requests over the phone from our customers, both internal and external. Other responsibilities include walking customers through troubleshooting steps in order to resolve their problem, assisting customers with achieving their software goals, whether user error or system issue, communicating with managers and other team members to disseminate information on fixes for common issues to expand knowledge base. Responsibilities Someone in this position at TRUNO will: Provide excellent customer service to both external and internal customers. Maintain ability to work a flexible schedule, including weekends and holidays. Interact with store employees and managers over the phone to resolve any reported issues. Provide support to service technicians and work cooperatively to resolve problems. Continually expand the type of issues you are able to resolve unassisted. Respond to calls in a timely manner in accordance with SLAs. Provide service, support, installation, and training to our customers. Additional duties and responsibilities as needed. Qualifications Someone in this position at TRUNO should have: Education Bachelor's Degree (preferred) Experience (preferred) A minimum of three years of experience in customer service At least one-year customer support in a call center environment Familiarity with networking Familiarity with POS systems Licenses & Certifications (preferred) A+, Network+, Security+ Certification(s) MCSE Skills & Knowledge Basic computer skills (required) Dress professionally and appropriately (required) Excellent oral and written communication (required) Ability to think, learn, and solve problems quickly (required) Understand wireless devices and Sonic Wall devices (preferred) Capable of Multi-tasking (required) Detail-oriented (required) Organizational skills (required) Able to work independently with limited supervision and as part of a team (required) Benefits Medical Dental Vision Life and Supplemental Insurance Pet insurance Short/Long term disability Paid holidays Paid vacation and sick time Paid birthday 401k with 4% company match Job Type: Full-Time We use video interviews as a part of the hiring process. We are an e-verify employer. About TRUNO Retail Technology Solutions: For more than 40 years, Truno has been partnering with grocery retailers to identify the technologies they need to help them navigate an industry that's ever-changing and increasingly competitive. Truno offers point-of-sale systems and an integrated suite of technologies that can help grocery stores reduce costs, extend the life of technology investments, run more smoothly, and improve customer service.

Job Description This position will be based in one of the following locations: Safford or Bagdad with expected travel to support other FMI locations. Travel frequency dependent on business needs Acts as technical expert in general areas of past and present operations and maintenance. Provides technical expertise to support maintenance and commissioning/decommissioning. Will have broad and deep background, knowledge and understanding of industrial processes and associated equipment. Serves as a project lead and collaborates with maintenance/operations teams to achieve equipment reliability and run time. This work includes, but is not limited to, asset preservation, commissioning, and rebuilds. Team members may be internal or external (vendors or contractors). Reviews maintenance documentation for plant and equipment, to help identify potential and existing problems and facilitate maintenance best practices. Having identified a problem, determines the root cause and takes action to resolve and/or prevent production/maintenance issues. Collaborates with Planners, Operations, and others involved in the planning of critical maintenance activities. Champion safety and environmental processes to support and improve maintenance working practices. Mentor personnel on best practices (process, tooling, specifications, etc.) Collaborate to develop and utilize standard maintenance templates to achieve equipment reliability. Perform other duties as requested. Requirements High school diploma or GED and seven (7) years journeyman level mechanical maintenance repair/rebuild experience with industrial equipment (pumps, motors, gearboxes, pulleys, etc.) including project management experience. Journeyman level ability to read, understand and apply information from technical manuals and other reference materials, including blueprints. Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to work around industrial equipment safely, including all relevant adverse conditions, with all applicable PPE. Ability to manage multiple tasks and troubleshoot problems. Effective written, verbal, and communication skills to satisfy training, safety, and electronic message transmission policies of the company. Alignment training certification. Completed a Mechanical Maintenance Apprenticeship or equivalent. Benefits This would include benefits such as: Health Benefits Financial Security Benefits Quality of Life Benefits

This position will be based in one of the following locations: Safford or Bagdad with expected travel to support other FMI locations. Travel frequency dependent on business needs Acts as technical expert in general areas of past and present operations and maintenance. Provides technical expertise to support maintenance and commissioning/decommissioning. Will have broad and deep background, knowledge and understanding of industrial processes and associated equipment. Serves as a project lead and collaborates with maintenance/operations teams to achieve equipment reliability and run time. This work includes, but is not limited to, asset preservation, commissioning, and rebuilds. Team members may be internal or external (vendors or contractors). Reviews maintenance documentation for plant and equipment, to help identify potential and existing problems and facilitate maintenance best practices. Having identified a problem, determines the root cause and takes action to resolve and/or prevent production/maintenance issues. Collaborates with Planners, Operations, and others involved in the planning of critical maintenance activities. Champion safety and environmental processes to support and improve maintenance working practices. Mentor personnel on best practices (process, tooling, specifications, etc.) Collaborate to develop and utilize standard maintenance templates to achieve equipment reliability. Perform other duties as requested. Requirements High school diploma or GED and seven (7) years journeyman level mechanical maintenance repair/rebuild experience with industrial equipment (pumps, motors, gearboxes, pulleys, etc.) including project management experience. Journeyman level ability to read, understand and apply information from technical manuals and other reference materials, including blueprints. Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to work around industrial equipment safely, including all relevant adverse conditions, with all applicable PPE. Ability to manage multiple tasks and troubleshoot problems. Effective written, verbal, and communication skills to satisfy training, safety, and electronic message transmission policies of the company. Alignment training certification. Completed a Mechanical Maintenance Apprenticeship or equivalent. Benefits This would include benefits such as: Health Benefits Financial Security Benefits Quality of Life Benefits

We are seeking a highly skilled individual with a strong background in both defined benefit retirement business and technology. The ideal candidate will have hands-on experience coding systems and a deep understanding of market technology. This role is crucial for bridging the gap between business knowledge and technical expertise, ensuring our products meet the highest standards of innovation and functionality. The Role As the eepoint Product Technology Support Coordinator, you will serve as a key interface between the product, business teams, and technology team, ensuring that product and technology-related changes, issues, outages, and support needs are effectively communicated, prioritized, and resolved. You will work with other product workstream coordinators to provide technical guidance and bridge the gap between business knowledge and technical requirements. You will represent the product team in daily scrum, sprint planning, and retrospective meetings for continued product development. You will own a subset of workstreams under the product umbrella to drive requirements, set objectives, and manage the backlog as needed. You will use your technology experience alongside your business knowledge to oversee product development and deliverables for both new and ongoing product support. New Product Support: * Connect technology knowledge with business needs and objectives to identify areas of improvement and outline requirements for new product support. * Oversee requirements gathering from various workstream coordinators to supplement technical support and critical thinking. * Assist workstream coordinators with managing backlogs and their continuous refinement to provide higher value and ensure there is sufficient details and understanding within the team for work items near the top of the backlog. * Oversee the process of ensuring backlog requests are broken down into sufficiently small size stories to support development and testing. * Work with technology partners to support the delivery life cycle from a business perspective. * Take part in daily scrum, sprint planning and sprint retrospective review meetings. * Support the business to investigate and troubleshoot issues. * Act as a product workstream coordinator, aligning with areas of experience and expertise. * Own and drive product requirements, objectives, initiatives for products within workstream from concept to adoption, including education and documentation. Ongoing Product Support: * Act as the primary business-side contact for reporting and escalating technology issues impacting business deliverables. * Assess and document business impact of business issues and outages, including affected processes and impacted teams. * Document lessons learned and support implementation of preventive measures and outline new product needs for continuous improvement. * Drive the process to identify root cause analysis alongside technology teams. * Advocate for system enhancements and business support based on recurring issues and user feedback. * Draft client communications for business and technology changes as needed. * Support technology team to disseminate outage and issue resolution notifications, status updates, and timelines. * Train product users on new tools and procedures. This role can be held remotely from any location in the United States. Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. Qualifications The Requirements * Strong background in product and technology development, with hands-on experience coding systems. * Deep understanding of market technology and the ability to connect technology knowledge with business needs and objectives. * Strong skills in writing stories, debugging and testing to ensure code quality and functionality. * Strong analytical, integrative, and problem-solving skills to identify areas of improvement and outline requirements for product support. * Technical proficiency in coding languages such as C#, JavaScript, SQL, etc. and understanding of SDLC is a plus. * Excellent written and verbal communication skills to effectively interact with business teams, technology teams, and internal clients. * Strong interpersonal and client management skills to build and maintain relationships. * Strong organizational abilities and flexibility to work in a performance-driven environment. * Sense of accountability, owning one's work and taking pride in it; commitment to quality and continuous improvement. * Ability to drive and manage projects and product initiatives. * Desire to learn, accept new challenges, and have fun while doing so. * Bachelor's degree or equivalent in business, management information systems, human resources management, benefits administration, or related field required; Master's degree a plus. * Ability to travel and work extended hours as needed. Compensation and Benefits Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only). Compensation The base salary compensation range being offered for this role is $95,000 to $125,000 USD per year. The role is also eligible for an annual short-term incentive bonus. Company Benefits WTW provides a competitive benefit package which includes the following (eligibility requirements apply): * Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program) * Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off * Retirement Benefits: Contributory Pension Plan and Savings Plan (401k). Certain senior level roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans. Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records. EOE, including disability/vets This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.

We are seeking a highly skilled individual with a strong background in both defined benefit retirement business and technology. The ideal candidate will have hands-on experience coding systems and a deep understanding of market technology. This role is crucial for bridging the gap between business knowledge and technical expertise, ensuring our products meet the highest standards of innovation and functionality. **The Role** As the eepoint Product Technology Support Coordinator, you will serve as a key interface between the product, business teams, and technology team, ensuring that product and technology-related changes, issues, outages, and support needs are effectively communicated, prioritized, and resolved. You will work with other product workstream coordinators to provide technical guidance and bridge the gap between business knowledge and technical requirements. You will represent the product team in daily scrum, sprint planning, and retrospective meetings for continued product development. You will own a subset of workstreams under the product umbrella to drive requirements, set objectives, and manage the backlog as needed. You will use your technology experience alongside your business knowledge to oversee product development and deliverables for both new and ongoing product support. **New Product Support:** + Connect technology knowledge with business needs and objectives to identify areas of improvement and outline requirements for new product support. + Oversee requirements gathering from various workstream coordinators to supplement technical support and critical thinking. + Assist workstream coordinators with managing backlogs and their continuous refinement to provide higher value and ensure there is sufficient details and understanding within the team for work items near the top of the backlog. + Oversee the process of ensuring backlog requests are broken down into sufficiently small size stories to support development and testing. + Work with technology partners to support the delivery life cycle from a business perspective. + Take part in daily scrum, sprint planning and sprint retrospective review meetings. + Support the business to investigate and troubleshoot issues. + Act as a product workstream coordinator, aligning with areas of experience and expertise. + Own and drive product requirements, objectives, initiatives for products within workstream from concept to adoption, including education and documentation. **Ongoing Product Support:** + Act as the primary business-side contact for reporting and escalating technology issues impacting business deliverables. + Assess and document business impact of business issues and outages, including affected processes and impacted teams. + Document lessons learned and support implementation of preventive measures and outline new product needs for continuous improvement. + Drive the process to identify root cause analysis alongside technology teams. + Advocate for system enhancements and business support based on recurring issues and user feedback. + Draft client communications for business and technology changes as needed. + Support technology team to disseminate outage and issue resolution notifications, status updates, and timelines. + Train product users on new tools and procedures. This role can be held remotely from any location in the United States. Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. **Qualifications** **The Requirements** + Strong background in product and technology development, with hands-on experience coding systems. + Deep understanding of market technology and the ability to connect technology knowledge with business needs and objectives. + Strong skills in writing stories, debugging and testing to ensure code quality and functionality. + Strong analytical, integrative, and problem-solving skills to identify areas of improvement and outline requirements for product support. + Technical proficiency in coding languages such as C#, JavaScript, SQL, etc. and understanding of SDLC is a plus. + Excellent written and verbal communication skills to effectively interact with business teams, technology teams, and internal clients. + Strong interpersonal and client management skills to build and maintain relationships. + Strong organizational abilities and flexibility to work in a performance-driven environment. + Sense of accountability, owning one's work and taking pride in it; commitment to quality and continuous improvement. + Ability to drive and manage projects and product initiatives. + Desire to learn, accept new challenges, and have fun while doing so. + Bachelor's degree or equivalent in business, management information systems, human resources management, benefits administration, or related field required; Master's degree a plus. + Ability to travel and work extended hours as needed. **Compensation and Benefits** Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only). **Compensation** The base salary compensation range being offered for this role is $95,000 to $125,000 USD per year. The role is also eligible for an annual short-term incentive bonus. **Company Benefits** WTW provides a competitive benefit package which includes the following (eligibility requirements apply): + **Health and Welfare Benefits:** Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program) + **Leave Benefits:** Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (*********************************************************************************************************** + **Retirement Benefits:** Contributory Pension Plan and Savings Plan (401k). Certain senior level roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans. Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records. **EOE, including disability/vets** This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.

Salary: $20.00 Title: Adolescent Support Technician Department: Residential Operations Reports To: House Supervisor (Primary) / Director of Operations (Secondary) FLSA Status: Non-Exempt Job Summary: The Adolescent Support Technician is responsible for the day-to-day functional operations of Horizons residential facilities and for ensuring the environment remains safe, structured, and therapeutic. This position leads the technical and operational execution of the program, making sure schedules run smoothly, documentation is accurate, and compliance standards are upheld. At Horizon, however, no one operates in isolation. Guided by our core philosophy of One Team, One Goal, every staff member, regardless of title, supports the total wellbeing of the adolescents in care. The Specialist's operational focus complements the Behavioral Health Coachs engagement and coaching focus. Both roles partner with clinical and nursing staff to deliver a consistent, personalized experience for every client. Core Accountabilities: 1. Facility Operations, Documentation & Readiness Lead daily functional operations of the house, ensuring routines and environmental standards are executed. Complete daily facility walkthroughs, daily tasks and procedures, and safety checklists (fire exits, cleaning chemicals, first-aid supplies). Ensure the environment remains safe, therapeutic, and welcoming to adolescent growth and structure while also being compliant with ADHS and Joint Commission standards. Help prepare meals and organize spaces where youth gather for activities, groups, or downtime. Complete all required shift reports, logs, and incident documentation accurately and on time. 2. Program Execution, Daily Flow & Supervision Support the daily rhythm of the home (wake-ups, meals, school, therapy blocks, recreation, chores, lights-out) to keep the house organized and predictable. Build healthy, professional relationships with adolescents through daily interactions, active listening, and mentorship. Ensure operational tasks are completed accurately and on time (documentation, chores, attendance, progress notes, incident reports, operational checklists, transportation, and room readiness) while maintaining full confidentiality of client information per Horizon and HIPAA standards. Use trauma-informed and strengths-based redirection techniques to guide behavior respectfully and calmly. Encourage teamwork, participation, and accountability among residents while maintaining safety and consistency. 3. Admissions, Discharges & Transitions Welcome new residents and help orient them to the home, schedule, and program expectations Prepare rooms and welcome materials to ensure a smooth, positive intake experience for new residents. Communicate respectfully with families during admissions and discharges to support positive transitions. Assist with discharge or transition logistics, ensuring all documentation, belongings, and spaces are handled professionally. Collaborate with nursing, clinical, and administrative staff to maintain clear and accurate communication during transitions. 4. Team Collaboration & Communication Demonstrate Horizons One Team, One Goal philosophy through teamwork, accountability, and integrity. Work closely with Behavioral Health Coaches and other staff to create a unified, structured experience for clients while also balancing operational flow with client engagement needs. Maintain open, professional communication with peers and supervisors across shifts and locations. Participate in daily huddles, team meetings, and ongoing training to strengthen consistency and effectiveness. 5. Culture, Professional Conduct & Growth Live Horizons values: Transparency, Respect, Excellence, Empowerment, and Dedication. Contribute to a positive, team-oriented culture where collaboration and communication are prioritized. Seek and apply feedback to continuously improve processes and outcomes. Participate in training and development to enhance youth engagement and safety skills. Qualifications: High school diploma or GED required; some college or behavioral health coursework preferred. Minimum six (6) months of experience in behavioral health, residential operations, or youth care preferred. Current Level One Fingerprint Clearance Card (or eligible). Valid drivers license and insurable driving record (if transport duties assigned). CPR/First Aid certification (or obtained within 7 days of hire). Must complete all Horizon training modules within required timelines. Knowledge, Skills & Abilities: Strong organizational and task-execution skills; dependable under pressure. Clear written and verbal communication skills. Ability to follow procedures while adapting to changing needs. Attention to safety, detail, and documentation accuracy. Team-player attitude and basic tech proficiency (EMR, documentation systems). Physical & Work Environment: Frequent standing, walking, and light lifting (up to 30 lbs). Work performed in a residential behavioral health environment requiring alertness and responsiveness. Active participation in drills, client activities, and safety interventions as needed. Reasonable accommodations available for qualified individuals with disabilities. Job Type: Full-time Pay: Starting at $20.00 per hour Expected hours: 40 per week Competitive Compensation and Benefits Including: 401(k) Medical, Dental, and Vision insurance Employee assistance program Health savings account Life insurance Paid time off Tuition reimbursement $300/month Rover travel stipend* (*if applicable) (paid monthly; prorated weekly if mid-month start) Schedule: 10-hour shift or 12-hour shift Days, Evenings, or Night shifts Monday to Friday Weekend shifts available (Friday-Sunday) Education: High school or equivalent (Required) Work Location: Peoria, Buckeye, Glendale, & Rover (multi-site) If you are serious about this opportunity, please submit your application and complete the below survey afterwards. The survey takes Survey: ***************************************** We are an equal opportunity employer and comply with the Americans with Disabilities Act (ADA). We are committed to providing reasonable accommodations to qualified applicants and employees with disabilities, unless doing so would cause an undue hardship. This job description outlines the essential functions of the position; individuals must be able to perform these functions, with or without reasonable accommodation, to be considered for this role. EOE/M/F/V/D

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Department Summary Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Salary Ranges Compensation: $23.00/Hour Benefits From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)

Fuel your passion for patient-centered care and elevate your medical career in our thriving physician office. Join our collaborative team, where every day brings new opportunities to make a meaningful impact on the well-being of our community. At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That's why we offer more than a job - we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include: Medical, dental, vision, and life insurance 401(k) retirement savings plan with employer match Generous paid time off Career development and continuing education opportunities Health savings accounts, healthcare & dependent flexible spending accounts Employee Assistance program, Employee discount program Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance Note: Eligibility for benefits may vary by location and is determined by employment status A non-exempt medical office position to perform routine X-ray examinations (i.e., takes and develop X-Rays, orders supplies for the X-Ray department, keeps X-Rays and records filed and maintains records required by the state in accordance with company policies, procedures and applicable regulations. Education: High school diploma or general education degree (GED) and completion from an accredited radiology program. Certification: ARRT Experience: Two years of experience working in an x-ray tech capacity Other Requirements: None #LI-MS3 ********** Education: High school diploma or general education degree (GED) and completion from an accredited radiology program. Certification: ARRT Experience: Two years of experience working in an x-ray tech capacity Other Requirements: None #LI-MS3 Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources. Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement. Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner. Prepare patients for radiological procedures and take X-rays following established procedures for patient care and safety. Protect patients, yourself and staff from radiation exposure by practicing sound procedures which meet or exceed recommended industry standards. Develop and process radiological film. Obtain quality diagnostic radiographs as requested by Physician, PA, or NP. Maintain a repeat rate of two percent or less. Ensure that all equipment is in good working condition and in compliance with applicable laws and regulations. Report immediately any equipment malfunctions to Supervisor. Log completed radiological procedures. Complete paperwork accurately and on time. Identify and file reports as required. Maintain x-ray room, stock necessary radiological supplies. Request, retrieve and track files to and from other departments or centers. Work closely with the Physician, PA, or NP to receive guidance and instruction for treating patients. Perform lab work as directed by Physician, PA, or NP Makes suggestions to improve work methods. Other duties may be assigned. Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

General information Job Posting TitleCustomer Service Representative - HealthcareDateWednesday, October 22, 2025CityPhoenixStateAZCountryUnited StatesWorking time Full-time Description & Requirements Location: On-site in Phoenix, AZ Starting Pay: $17.42/hr. plus a $750 new hire bonus and up to $1,800+ in other potential bonuses!*Schedule: Limited-Service Full-Time positions available Site Hours: 24/7 center; the targeted start date, hours, and schedule are discussed with recruiter Evening and night shifts have a 10% shift differential for hours worked between 7 p.m. and 5 a.m. Help People Navigate Healthcare with Confidence Do you enjoy providing excellent customer service and want to work in a rewarding environment? Maximus is hiring Customer Service Representatives who are eager to support individuals through their healthcare journeys. Join a team dedicated to helping vulnerable communities understand healthcare benefits. Comprehensive paid training is provided to prepare you fully for the role. Pay & Benefits We offer a robust compensation and benefits package designed to support you: - Competitive Compensation: o $17.42/hr base pay + 10% shift differential o $750 new hire bonus and up to $1,800+ in bonus opportunities, including training completion and referrals*- Comprehensive Insurance Coverage: Company-paid medical coverage- Tuition Reimbursement: Invest in your ongoing education and development- Future Planning: 401(k) with company match- Paid Time Off Package: Paid time off, sick leave & 11 paid holidays- Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs- Work/Life Balance Support: Flexible schedules that meet your lifestyle- Career Growth: A supportive environment with career development and promotional opportunities- Meaningful Work with Impact: No cold calls, sales, or collections involved! *Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are basic and routine. - Uses computerized system for tracking, information gathering, and/or troubleshooting. - Provides feedback when needed, provide input on call trends, processes, procedures, and training. - May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties - Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller - Refer calls as required to CSR Lead - Maintain up-to-date knowledge of client regulations and policies - Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience. - Must be able to speak and read English clearly, professionally and fluently. - Ability to work within established turnaround times - Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team - Must participate and certify in internal CCO training to begin this role. - Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training later to complete your Tier I am training for this role. - May be required to work overtime and scheduled holidays. - Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. #CCOPhoenix #CSRroles #max Priority #BrandEngBilAug #qrphx #CCOallreqs #max CCOPhoenix #HotJobs1028LI #HotJobs1028FB #HotJobs1028X #HotJobs1028TH #TrendingJobs #HotJobs1104LI #HotJobs1104FB #HotJobs1104X #HotJobs1104THEEO StatementMaximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.Pay TransparencyFor positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.AccommodationsMaximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at ...@maximus.com.Minimum Salary$17.42Maximum Salary$17.42