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Technical support representative jobs in Asheville, NC - 374 jobs

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  • Technical Service Representative - Automotive Coatings

    PPG 4.4company rating

    Technical support representative job in Greer, SC

    As a Technical Service Representative - Automotive Coatings, you will represent PPG at customer facilities ensuring our Automotive Coatings customer satisfaction by providing outstanding customer service, focusing your concentration on Ecoat, color, and appearance control to customer specifications. You will be responsible for helping to achieve both customer and PPG goals, while participating in continuous improvement and problem-resolution activities with Plant Operations and Management! Specialized training, as necessary, will be provided for the successful candidate who meets the qualifications of the role. The selected candidate will report to the Optima Solutions Manager and work at our client site - Plastic Omnium in Greer, SC. Key Responsibilities Support the ongoing activities of onsite PPG customer team at automotive production facilities by communicating cross-functionally to understand customer concerns, collecting data, and taking appropriate actions to help resolve customer issues. Record weekly inventories and communicate status both externally and internally. Perform required tests for material and process systems, and prepare technical reports for customers Provide resolutions to customer inquiries, application process monitoring, inventory monitoring, material ordering, and hands-on support, generating reports as necessary. Participate in weekly meetings with technical experts to review site projects and activity. Engage daily with customers to provide feedback from collected data; answer questions and provide recommendations as needed Use PPG digital tools to capture critical data and facilitate problem solving. Support any special projects, as needed. Provide sales support to maintain and expand business, and ensure effective start-up of new products. Qualifications High school diploma required 3+ year of experience in a technical setting or paint application environment Prior supervisory experience preferred Must be proficient in Microsoft programs (Word, Excel, PowerPoint) #LI-ONSITE About us: Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday - everyday. PPG: WE PROTECT AND BEAUTIFY THE WORLD™ Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit *********** and follow @ PPG on Twitter. The PPG Way Every single day at PPG: We partner with customers to create mutual value. We are "One PPG" to the world. We trust our people every day, in every way. We make it happen. We run it like we own it. We do better today than yesterday - everyday. PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email ******************. PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday. Benefits will be discussed with you by your recruiter during the hiring process. PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
    $32k-37k yearly est. Auto-Apply 29d ago
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  • Computer Field Tech Position- Asheville NC

    BC Tech Pro 4.2company rating

    Technical support representative job in Fletcher, NC

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 60d+ ago
  • Community Support Technician Client Specific - Black Mountain

    UMHS

    Technical support representative job in Asheville, NC

    Community Support Technician needed for the Black Mountain area to work with the Intellectual and Developmental Disabilities population. Technician will provide one on one assistance in the community, community networking. Must have reliable transportation and a high school diploma or equivalent. 16 hours per week, Monday - 8 hours and Friday - 8 hours. Requirements: Reliable Transportation Valid Driver's License High School Diploma or equivalent. Benefits: Medical Insurance (full time only) Dental Insurance Vision Insurance Telehealth -On line Doctor (Teledoc) 401K with company match Universal MH/DD/SAS is dedicated to helping individuals and families affected by mental illness, developmental disabilities and substance abuse in achieving their full potential to live, work and grow in the community. Universal MH/DD/SAS is a comprehensive, statewide, CARF-accredited community human service organization. Universal strives to provide integrated and quality services to our persons served within the areas of mental health, developmental disabilities, and substance abuse. Visit us on the web at ************
    $43k-62k yearly est. 27d ago
  • Military DoD SkillBridge Internship - Maintenance Technician

    GE Aerospace 4.8company rating

    Technical support representative job in Asheville, NC

    SummaryThe Military DoD SkillBridge program is an opportunity for Service members to gain valuable civilian work experience through specific industry training, apprenticeships, or internships during the last 180 days of service. SkillBridge connects Service members with industry partners in real-world job experiences under Dept. of Defense Instruction 1322.29. Separating Service members can be granted up to 180 days of permissive duty to focus solely on training full-time with approved industry partners after unit commander (first O-4/Field Grade commander in chain of command) provides written authorization and approval. GE Aviation as a Skill Bridge partner offers real-world training and work experience in in-demand fields of work while having the opportunity to evaluate the Service member's suitability for the work. Military DoD SkillBridge participants are not eligible for compensation from GE Aerospace, as they continue to receive military compensation and benefits as active-duty service members.Job DescriptionThe Asheville Maintenance Technician will maintain production and facility support equipment to required specifications. As a Maintenance Technician you will be required to diagnose, repair, and calibrate mechanical, electro-mechanical, and electronic control systems for CNC machine tools, manufacturing processes, test equipment, facility/ utility and other associated equipment. Troubleshooting problems that may result from programming, tooling, machine set-up, instrumentation, calibration, component failure, and other errors. Must actively participate in a team-based environment, participate in problem solving groups, and train other Maintenance Technicians. Essential Functions/Responsibilities: Maintain, repair, install, adjust, and modify complex process equipment and instrumentation. Work with qualified operators or support teams to validate corrective actions and demonstrate satisfactory operating condition. Maintain and repair the facility infrastructure and utility equipment to provide a reliable and safe working environment. Read, interpret, and follow intricate and complex blueprints, schematics, and instruction manuals as they apply to the hydraulic, pneumatic, and electro-mechanical apparatus of the CNC machine tools and manufacturing process equipment. Train production and technical support personnel as required. Take a lead role in completing problem solving assignments. Utilize Maximo (CMMS) to obtain and complete work orders, in-order to keep accurate documentation of work and machine history. Must utilize required documentation practices as described in site quality procedures. Responsible for performing preventive and predictive maintenance on all CNC/conventional machines and process equipment. Update documentation as required. Performs duties and tasks conforming to all safety regulations and procedures, such as LOTO, confined space, Fall Protection/Arrest, hot work permits, and NFPA 70e. Keep facilities, materials, and work areas clean and orderly, exercise good housekeeping practices. Use of ladders, powered hand tools, fork trucks, scissor lifts and other equipment to perform maintenance duties. Must be able to utilize complex electronic, hydraulic, and mechanical test equipment such as oscilloscopes, recorders, VOMs, vernier calipers, micrometers, dial indicators, ball bars, laser alignment tools, electronic levels and specialized test equipment as required. Must actively participate in a team-based environment which includes, but not limited to the following: active participation in daily team meetings and activities, cooperates and relates well with others, practices direct professional communication with team members, be open to new ideas from team members, participate in continuous improvement and lean transformation, and considers opinions different from their own. Basic Qualifications/Requirements: Required to have a High School Diploma, or GED equivalent Minimum of 3 years of experience in industrial maintenance or previous lead technician role in comparable industry (Military Service is counted) Strong knowledge of mechanics and the mechanical fit of components, assemblies and sub-assemblies as applied to the precision tolerances required for maintaining and/or restoring the CNC machines to O.E.M. specifications Heavy lifting (up to 50lbs), pushing, pulling, climbing, crawling, bending, and/or squatting/stooping or working in tight places or above shoulder height Well-rounded troubleshooting skills in mechanical, electrical, pneumatic, and hydraulic maintenance repair Eyesight correctable to 20/25 Experience reading and interpreting complex mechanical drawings, schematics, instruction manuals, diagrams, N/C and PLC (ladder) programs Working knowledge of typical testing equipment devices such as oscilloscopes, megger, multimeter, ball bar, or laser alignment Experience performing duties and tasks conforming to all safety regulations and procedures, such as LOTO, confined space, hot work permits, and NFPA 70e Basic computer and keyboarding skills and Microsoft Office knowledge Desired Qualifications: Associates degree in technical field of trade school certificate desired Advanced understanding of CNC lathes and machining centers, and associated tooling and fixtures. (Machining) Maintain a positive attitude that encompasses a team environment Ability to lead and direct small teams within maintenance (preventive, predictive and reliability-focused) to plan and organize resources for work projects Ability to lead problem solving team and LEAN manufacturing groups Knowledge and understanding of logic and complex systems (PLC's, robotics, etc.) Ability to manage time and multiple projects in addition to normal duties Maintain proactive stance rather than reactive in dealing with equipment and process repairs or improvements Repair equipment in safe, timely and professional manner Good interpersonal skills and ability to train other technicians, engineers, operators, or support personnel Minimum Requirements: • High School Diploma / GED • 1+ years of mechanical experience. • Federal Aviation Administration Powerplant Mechanic certification. Active Military Personnel Desired Characteristics: • Strong attention to detail and problem-solving abilities. • Ability to communicate effectively across all levels. • Demonstrated quality, compliance, and customer satisfaction skills. • Possess a desire to learn constantly in every aspect of OWS test operations and expand their knowledge to different technologies and Engine Programs. • Ability to work as part of a team or of their own initiative when required. • Features strong interpersonal, organizational and leadership skills, including problem-solving ability. • Previous commercial high-bypass turbofan engine testing experience including prepping, de-prepping, engine test (test cell or on-wing), line maintenance, engine changes, LRU removal and installation, and troubleshooting. • Proven leadership experience leading initiatives of moderate scope and impact. • Background in or familiarity with SAP, Oasis, or a similar ERP software. • Knowledge of borescope inspection. • Preliminary Review approved. • Designated Inspector. • Engine Test Site Operator. • Equipment operations, i.e., fork truck, overhead crane, transporter & tug. • Humble: respectful, receptive, agile, eager to learn. • Transparent: shares critical information, speaks with candor, contributes constructively. • Focused: quick learner, strategically prioritizes work, collaborative. • Problem solver: analytical-minded, challenges existing processes, critical thinker. Whether we are manufacturing components for our engines, driving innovation in fuel and noise reduction, or unlocking new opportunities to grow and deliver more productivity, our GE Aerospace teams are dedicated and making a global impact. Join us and help move the aerospace industry forward. This role requires access to U.S. export-controlled information. Therefore, for applicants who are not U.S. lawful permanent residents, U.S. Citizens, or have been granted asylee or refugee status (i.e., not a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3), otherwise known as a U.S. Person), employment will be contingent on the ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government. Additional Information GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: No
    $47k-62k yearly est. Auto-Apply 60d+ ago
  • ON CALL IT and TV Field Technician - Asheville, NC- Hiring NOW

    Geeks On Site 3.1company rating

    Technical support representative job in Asheville, NC

    On-Call IT Field Technician - PC, Mac, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
    $35 hourly Auto-Apply 36d ago
  • Community Support Team (CST) Professional (2359)

    Ncgcare

    Technical support representative job in Waynesville, NC

    Bring Your Passion. Are you a curious person interested in learning new skills? Join our team and help empower our individuals and families to reach their full potential through the many services to meet their individualized needs. We provide all the training and tools you need and we offer a rewarding career path with lots of opportunity for advancement in a dynamic and growing field! Build Your Purpose. Compensation: $22.91 - $26.00 The Qualified Professional will: Provide superior customer service and quality home care Focus on managing coordination of client services and emergent scheduling issues Manage your Client Services Manager caseload while proactively growing it Build lasting relationships with clients, referral sources, payors and community organizations Develop strong, communicative relationships with the team Maintain effective fiscal management of your caseload by monitoring metrics Qualifications Qualifications include: Bachelor degree is required Must be a Qualified Professional, with at least 2 years of experience working with the community services or population served. Prior supervisory experience a plus Demonstrated record of successfully taking on increased responsibility Ability to work in a fast paced and quickly changing environment Ambition to grow and advance beyond current position Excellent communication and interpersonal skills Position Specific and Education: Bachelor's degree from an accredited university in a field other than human services with 4 years experience working with the MH/SA/DD population to be served; or bachelor's degree in human services with 2 years experience working with the population served. Minimum of four years of working experience in a child mental health setting preferred. Experience working with adults with developmental disabilities. QP (Qualified Professional) credential is required for this position. Must have a valid driver's license with a good driving record. Compensation: $22.91 hourly Grow with Us. At Appalachian Community Services, we're committed to supporting both our clients and our team members. As part of our team, you'll enjoy: Paid training and mileage reimbursement. Flexible full-time and part-time schedules. Consumer-driven health plan coverage provided by Anthem Wellness: When you enroll in a medical plan, you get complete care support on your time through Sydney app (Anthem), with exclusive access to 24/7 access to licensed doctors, therapists, and psychiatrists. Health Savings Account (HSA) or Flex Spending Account (FSA) Two dental plan options available through Delta Dental, so you can choose the level of coverage that fits your needs and budget. Affordable vision plan available through EyeMed to keep your eyes healthy and your vision sharp. Generous Paid time off. Employee referral program bonus. Join a supportive and dedicated team at Appalachian Community Services, where we strive to promote the emotional and physical well-being of those we serve in a safe and respectful environment. Appalachian Community Services (ACS) an ncg CARE partner, provides mental health, substance abuse, and intellectual/developmental disability services to individuals and families within the seven western counties of North Carolina. Our mission is to promote the emotional and physical well-being of consumers in a safe and respectful environment. ncg CARE and its affiliated partners are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. ncg CARE will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at ******************. ncg CARE participates in the E-Verify program. Therefore, any employment with ncg CARE will also be contingent upon confirmation from the Social Security Administration (“SSA”) and/or the Department of Homeland Security (“DHS”) of your authorization to work in the United States. ncg CARE offers excellent compensation packages including a salary commensurate with experience and benefits to meet your needs for today and the future. EEO is the Law EEO Supplement E-Verify Family Medical Leave Pay Transparency ncg CARE and all partner affiliates maintain a drug-free workplace.
    $22.9-26 hourly 17d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Technical support representative job in Asheville, NC

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $66k-89k yearly est. 21d ago
  • Relay Tech (Carolinas) Internship - Summer 2026

    Duke Energy Corporation 4.4company rating

    Technical support representative job in Asheville, NC

    Important Application Submission Information In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Thursday, February 12, 2026 More than a career - a chance to make a difference in people's lives. Build an exciting, rewarding career with us - help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits. Program Location for 2026: Potential opportunities at locations across our footprint: North Carolina and South Carolina The Relay Construction and Maintenance department executes the design packages developed by the Transmission Engineering department for the construction of substation and transmission facilities throughout the Duke Energy service area. This department is also responsible for ensuring grid reliability by executing the day-to-day operations and maintaining the protective relays and SCADA control systems in compliance with state and federal regulations. Relay Technician Interns will work alongside Journeymen and Apprentice level Relay Technicians to get exposed to the technical skills and safety focused work behaviors necessary to be proficient in this profession. Responsibilities * Develops understanding of the fundamentals of relaying, protective schemes, controls, alarms, distribution SCADA, communications * Develops basic isolation procedure writing * Develops understanding of how to utilize print reading, red mark process * Develops understanding of RTS and its use * Develops understanding of NERC compliance and importance for accurate data and timely completion * Develops basic trouble shooting skills * Develops the ability to think methodically and arrange activities in logical order * Develops basic understanding of CT and VT circuits Basic/Required Qualifications * Currently enrolled and pursuing a two or four year degree in Engineering Technology or a related major * At least 18 years of age prior to beginning employment with Duke Energy * Cumulative GPA of at least 2.75 * Must not graduate prior to August 2026 * Valid driver's license Desired Qualifications * Cumulative GPA of 3.0 or higher * Students must have completed 12 credit hours with specific courses: Introduction to Electrical Utilities, Electrical Utility Print Reading, Physics/Trig for Relay Technicians, Introduction to CAD * Demonstrated excellent written and oral communication skills * Demonstrates ability to provide the quantity and quality of work necessary to reach an accomplishment * Demonstrated leadership qualities through effective decision making * Works effectively with others from diverse backgrounds to achieve a common goal * Ability to deliver superior results within an allocated time though effective prioritization, scheduling, planning and execution of assigned work * Demonstrates tenacity by remaining persistent in the face of adversity * Demonstrated technical proficiency in the use of computers, software, and engineering applications * Desire to pursue a career in the energy industry Working Conditions * Onsite Mobility Classification - Work will be performed at a company facility * Ability to pass a pre-employment background check and pass a pre-employment drug test * Depending on work location, may be required to meet requirements for unescorted access/security clearance * Exposure to mechanical, electrical, noisy and/or other hazards * Exposure to Carrier and Tone equipment * Required to wear personal protective equipment (hardhat, safety glasses, appropriate clothing, ear plugs, fall protection, etc.), as needed * Ability to lift 50 pounds * Ability to work at heights and from suspended work platforms * Required to work in all areas of the power plant Travel Requirements Relocation Assistance Provided (as applicable) No Represented/Union Position No Visa Sponsored Position No Please note that in order to be considered for this position, you must possess all of the basic/required qualifications. Privacy Do Not Sell My Personal Information (CA) Terms of Use Accessibility
    $34k-42k yearly est. Auto-Apply 7d ago
  • IT Support Specialist

    Appalachian Network Services Inc.

    Technical support representative job in Fletcher, NC

    As an IT Support Specialist at Appalachian Network Services Inc, you will be a critical player within our IT department, providing high-level technical support and handling complex, escalated issues. This role is essential for ensuring efficient IT operations across the organization and includes significant responsibilities for onsite IT services and occasional cross-training with the Field Services department to support scheduling and operational demands. Key Responsibilities: Provide second-tier support for complex IT issues, both remotely and onsite, relating to technology such as workstations, servers, printers, networks, and phone systems. Act as the primary technician for onsite IT services, ensuring timely and effective resolution of issues. Support disaster recovery solutions and maintain network infrastructure, including WAN and LAN connectivity, routers, firewalls, and security. Implement and support remote access solutions, including VPN, Terminal Services, and Citrix. Monitor alerts and notifications from the remote monitoring and management system, responding accordingly through service tickets. Maintain and review system documentation in ConnectWise, ensuring accurate and effective documentation of support activities. Additional Duties and Responsibilities: Provide fast and effective responses to customer requests, improving customer service perception and satisfaction. Collaborate closely within the IT team to manage and escalate IT issues as required. Cross-train with the Field Services department to assist with large projects or scheduling needs, ensuring a cohesive and flexible operational capability. Consistently maintain service level agreements by swiftly responding to and resolving service tickets within prescribed timeframes. Accurately record all billable hours and services performed, both internally and for customers, using ConnectWise. Ensure daily productivity aligns with departmental goals by effectively managing and documenting work tasks to meet operational standards and client expectations. Licensing and Compliance Requirements: This role requires active participation in obtaining a NC Alarm System License Registrant. This licensure is essential for any team member involved in the installation, maintenance, or remote access to Camera Systems, Alarm Systems, or Access Control Systems. Management of the licensure process will be overseen by our NC Alarm System License Licensee to ensure all legal and regulatory requirements are met. Company Culture: At Appalachian Network Services Inc, we embody core values of Excellence, Security, Technological Agility, and Teamwork, which guide our commitment to innovation and safety in all our operations. We support professional growth and continuous learning, encouraging our team to enhance their skills and contribute effectively to our technological goals. We uphold a zero-tolerance policy for workplace negativity and toxicity, actively fostering a culture that rewards problem-solving, innovation, and teamwork. Our commitment to a positive work atmosphere ensures that every team member feels valued and supported. Every employee is encouraged to take initiative and contribute ideas to ongoing improvements. By promoting an environment where all voices are heard and respected, we ensure that team members feel part of our collective success and are supported in their efforts to excel. Knowledge, Skills, and Abilities Required: Advanced understanding of operating systems, business applications, printing systems, phone systems, and network infrastructure. Strong interpersonal and communication skills, including telephony skills, active listening, and customer-care abilities. Proficient in diagnostic and troubleshooting skills with the ability to multitask and adapt quickly to changing requirements. Self-motivated with the ability to work effectively in a fast-paced environment. Professional Certifications: Required: ETAI Computer Service Technician CST, Associate-level certifications from all of the major system manufacturers that we currently sell (e.g., Paxton, 2N, Sangoma, Bosch, Milestone, Kramer, BitTitan as well as Microsoft 365 Certified: Fundamentals) Preferred: CompTIA Security+, Network+, Server+ Experience: Bachelor's degree in Information Technology, Computer Science, or a related field is preferred. At least 5 years of experience in IT support roles, demonstrating a track record of problemsolving and technical expertise. Schedule: Full-time, 8 Hour Shift, Monday to Friday Potential on-call responsibilities as needed As part of this process, the selected candidate will be subject to a criminal background check, FBI finger Printing, and drug testing to ensure compliance with regulatory standards.
    $34k-56k yearly est. 1d ago
  • School Level Technician (Chuckey Elementary and Doak Elementary Schools)

    Greene County Schools 3.6company rating

    Technical support representative job in Greeneville, TN

    Job Description This position will provide technical support for all staff and students at the assigned school level sites. This position will report to their assigned schools each day according to a schedule assigned by the Technology Coordinator.
    $41k-49k yearly est. 12d ago
  • Infrastructure Technology Support Technician

    Engineeredcabs

    Technical support representative job in Greeneville, TN

    The Infrastructure Technology Support Technician provides technical and professional IT support across the organization, including user account management, server and network administration, user and manufacturing computer repair and configuration, end-user training, and proactive system monitoring. This role ensures reliable IT operations and helps position technology as a service-driven partner to the business. KEY RESPONSIBILITIES: Maintain and support PCs, printers, modems, switches, routers, infrastructure wiring, and other IT-related equipment across office and manufacturing environments. Administer VoIP telephone systems, including user setup, feature management, voicemail, and phone security. Provide one-on-one user training and ensure compliance with company policies. Create and maintain user accounts across multiple systems, including Active Directory and cloud-based business applications. Manage and prioritize end-user support requests through the Help Desk ticketing system. Install, configure, and perform appropriate repairs to hardware, software, and peripherals in line with technical specifications. Diagnose and resolve technical issues by reviewing manuals, consulting forums, and working directly with end users. Collaborate with other Corporate IT members and 3 rd party vendors to design, implement, and maintain company-wide IT strategies and standards. Promote and drive adoption of standardized infrastructure, business systems, and best practices. Identify and act on opportunities to improve IT efficiency, responsiveness, and cost-effectiveness. Deliver IT services with a customer-focused, service-oriented approach to internal and external stakeholders. KEY SKILLS AND COMPETENCIES: Strong troubleshooting and problem-solving skills across PC, server, and network systems, including wired and wireless infrastructure (Cisco/Ubiquity preferred). Experience with system administration, server management, and cloud services (Microsoft 365 / Azure). Ability to translate technical solutions into user-friendly guidance and provide top-tier end-user support. Demonstrated ability to prioritize, track, and resolve multiple IT tasks in a fast-paced manufacturing environment, including on-call support for off-shift issues. Business-focused, customer-oriented service mentality with high integrity, self-motivation, and proactive thinking. Proficiency with Help Desk ticketing systems, monitoring tools, and IT documentation. Strong written and verbal communication and interpersonal skills; ability to mentor and train users. Ability to work safely around manufacturing equipment and maintain a professional and responsive service presence. EDUCATION AND EXPERIENCE REQUIREMENTS: Post-secondary education in a related field preferred but not required. Minimum of three years of experience supporting IT equipment, including PC support, network administration, and system/server management; experience in a manufacturing environment preferred. Hands-on experience with: Microsoft Active Directory, Windows Server and Win Client OS VMware or another Hypervisor, and virtual server management Linux (Ubuntu Linux, Oracle Linux, Red Hat, etc.) Microsoft 365 tenancy Azure, AWS, OCI or other cloud infrastructure Ring Central or other VoIP telephony Demonstrated success in delivering business value through IT-enabled solutions. Strong project management skills with the ability to oversee multiple initiatives simultaneously. Proven vendor management experience. Experience in operations, customer service, supply chain, or other business functions outside of IT is desirable. WORKING CONDITIONS/OTHER: Full Time, Salary Non-Exempt, 40+ hours per week, Monday - Friday On-call availability for off-shift issues as required. Occasional travel to other facilities may be required. This job works both in a normal office environment and in the plant with some exposure to noise, dust, and machinery. Approximately 60% / 40%. Sitting/standing, free to move around, some repetitive movements (i.e., keyboarding) Sustained visual concentration on numbers, policy documents, etc. while viewing small areas such as monitors and small screens. Maintains up-to-date knowledge of federal and state employment law, compliance, trends, new technologies and best practices in areas of responsibilities. This position description is not intended to be an exhaustive list of all duties, responsibilities and competencies required of this position. Employees are held accountable for all aspects of the job, which are subject to change at any time. An individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
    $31k-54k yearly est. 20h ago
  • Lead Technician, Facilities Support

    A-B Tech Careers 3.8company rating

    Technical support representative job in Asheville, NC

    Responsible for executing moves and setups across all campuses, including events, departmental relocations, signage installation, and general support for college functions. Provides event support by setting up, breaking down, moving furniture/equipment, and maintaining cleanliness and safety standards. Duties 1. Moves and sets up furniture and equipment for office and classroom needs across all locations. 2. Assists with all event setups, both internal and external, regardless of event size and assist with trash removal for the external events. One example is Graduation. 3. Assist Shipping and Receiving with delivering large packages, equipment, mail and paper when needed 4. Leads the Moves and Setups team in the absence of the Logistics Manager, ensuring continuity of operations and event support. 5. Installs banners and signage. 6. Assists Director, Safety and Facilities Support with cleanliness of mechanical rooms to enforce fire code regulations and assist with fire extinguisher inspections. 7. Contributes to the College Vision, Mission, Values, and RISE statement. 8. Supports workforce diversity in all its aspects. 9. Performs other duties as assigned. Preferred Qualifications 1. Experience in furniture and/or appliance delivery. 2. Experience working at an educational institution. 3. Proficiency in a foreign language such as Spanish, an East Slavic language, and/or American Sign Language.
    $39k-66k yearly est. 21d ago
  • Full-Time Customer Service Representative

    Gentry Heating

    Technical support representative job in Swannanoa, NC

    Gentry Service Group is a heating and air conditioning company who has been proudly serving the residents and businesses of Western North Carolina since 1963. We are focused on providing quality, dependable service at a competitive price. Our family of contractors and technicians strive to deliver integrity, respect, and consideration to all customers all the time. We value community involvement and participate in a variety of local programs to help the less fortunate; including annual trips abroad to build homes for underprivileged residents. If you are looking for something more than just a job and want to be a part of this growing team, apply today! Job Summary: As a representative for our Company, you will be responsible for customer service activities such as responding to inquiries, processing orders, and scheduling. Pay Rate $18.00 - $24.00 depending on experience Benefits: Medical, Dental, Vision, 15 Paid Vacation Days, 9 Paid Holidays, 401k with Company Match, tool account with 0% interest, access to 24/7 chaplain, faith-based organization with a high emphasis on the importance of family. Work Hours 8:00 am - 5:00 pm Monday to Friday Required Qualifications * High school diploma or equivalent * Aggressive self-starter * Fast learner * PC literate with experience with Microsoft Outlook, Word, and Excel * Good phone skills * Customer service knowledge with strong follow up skills * Conduct self in a professional manner at all times * A minimum of two years of related customer service experience * Able to answer multi-line Qualifications desired * Excellent verbal skills * Professional phones skills * Strong interpersonal skills * Energetic personality * NO PHONE CALLS OR IN OFFICE INQUIRIES ABOUT THIS POSITION. ALL CANDIDATES MUST APPLY ONLINE *
    $18-24 hourly 27d ago
  • Customer Service Representative

    RXO Inc.

    Technical support representative job in Mills River, NC

    Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. As a Customer Service Representative at RXO, you will ensure that we deliver on our promise of outstanding service. You'll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience What your day-to-day will look like: * Assist customers and business partners via telephone and email * Handle customer complaints in a calm, professional manner * Diagnose, assess, and resolve problems or issues * Monitor progress of delivery routes * Scan haul-away pods and verify stamps * Process changes or cancellations to delivery orders At a minimum, you'll need: * Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint. It'd be great if you also have: * High school diploma or equivalent * 1-year related experience preferably within a call center environment * Strong customer service skills and the ability to satisfactorily resolve issues * Solid ability to multitask with exceptional organizational skills * Ability to thrive under pressure while delivering solutions that exceed customer expectations Does this sound like you? Check out what else RXO has to offer. Why Join Us: Our Benefits * Comprehensive medical, dental, and vision plans * 401(k) retirement plan with up to 5% company match * Pre-tax accounts to help streamline eligible expenses * Company-paid disability and life insurance * Employee Assistance Program (EAP) * Career and Leadership Development Programs * Paid time off, company holidays, and volunteer days Our Culture Our values are the key to our unique culture and our ability to deliver for everyone we serve. We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships. The Next Step Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.
    $26k-35k yearly est. 12d ago
  • Customer Service Representative

    Terrestris Global Solutions

    Technical support representative job in Asheville, NC

    Are you looking for a Challenge? Looking for an innovative organization and the opportunity to learn and grow professionally? We can help! We are seeking a Customer Service Representative to provide customer Service duties at the National Forests in North Carolina Supervisors Office in support of disaster recovery efforts from Hurricane Helene within North Carolina's National Forests. I've never heard of Terrestris. What do you do? At Terrestris, we leverage technology to create better mission outcomes through better human performance. We form strong client and team relationships through transparency and strive to create an environment where our team can let their excellence shine through. By finding, developing, and incorporating new ideas, we provide memorable services. Rooted in the USMC values of honor, courage, and commitment, Terrestris seeks to deliver extraordinary value to the American people by helping the Government become more efficient and effective. So, what will the Customer Service Representative at Terrestris do? As the Customer Service Representative, you will provide Customer Service duties at the National Forests in North Carolina Supervisors Office, such as greeting visitors, answering telephones, responding to routine inquiries from a variety of customers and providing overall support to the administrative staff on the unit. What does a typical day look like for Customer Service Representative? You will: Greet and assist visitors, callers, and community members with questions regarding recovery efforts, forest access, closures, permits, and available resources. Provide accurate, up-to-date information on disaster recovery operations, programs, and assistance opportunities. Direct inquiries to appropriate Forest Service staff or recovery team members. Assist with the preparation and distribution of outreach materials, fact sheets, and public notices. Maintain logs of inquiries, complaints, and requests for service; track resolution and follow up as needed. Support coordination with partner agencies, contractors, and local communities involved in recovery. Assist with scheduling, records management, and general administrative duties for the Supervisor's Office during recovery operations. Ensure customer interactions are handled with professionalism, empathy, and cultural sensitivity, especially for impacted communities. What qualifications do you look for? You might be the professional we're looking for if you have: Authorization to work in the U.S. permanently, without sponsorship. Previous experience in customer service, public engagement, or administrative support. Strong communication (verbal and written) and interpersonal skills. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic office equipment. Ability to quickly learn and apply Forest Service policies, procedures, and recovery-related information. Excellent reading comprehension skills. Organization Initiative Reliability Professional Personal Presentation Attention to detail with timelines, and data management What kind of benefits does Terrestris Offer? We offer outstanding benefits including health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, and work-life programs. Our award programs acknowledge employees for exceptional performance and superior demonstration of our service standards. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in our benefit programs. Other offerings may be provided for employees not within this category. Terrestris is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. Applicants must be authorized to work in the U.S. DILBERT © 2018 Scott Adams. Used By permission of ANDREWS MCMEEL SYNDICATION. All rights reserved.
    $26k-35k yearly est. Auto-Apply 60d+ ago
  • Customer Service Rep JV

    Carsonvalleyhealth

    Technical support representative job in Asheville, NC

    This employee aids in all Customer Service functions of order entry while abiding by the procedures set forth by management within the Joint Venture locations. Job Responsibilities: Monitors the flow of orders to and from the Customer Service Department Deletes, corrects, or re-enters patient orders as deemed necessary
    $26k-35k yearly est. 20h ago
  • Customer Service Representative - State Farm Agent Team Member

    Tammy Murphy-State Farm Agent

    Technical support representative job in Asheville, NC

    Job DescriptionBenefits: Simple IRA License reimbursement Health insurance stipend Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Tammy Murphy - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $26k-35k yearly est. 7d ago
  • Customer Service Rep JV

    TCH Group, LLC 2.9company rating

    Technical support representative job in Asheville, NC

    This employee aids in all Customer Service functions of order entry while abiding by the procedures set forth by management within the Joint Venture locations. Job Responsibilities: Monitors the flow of orders to and from the Customer Service Department Deletes, corrects, or re-enters patient orders as deemed necessary
    $26k-34k yearly est. 20h ago
  • Project Technician - Controls II

    MSS Solutions, LLC 3.3company rating

    Technical support representative job in Asheville, NC

    Job Description As a result of our phenomenal growth, MSS Solutions, LLC has an opening for a Project Technician - Controls II. If you are an experienced professional who is looking to grow your career and contribute fresh and innovative ideas to serve our customers, this is an opportunity you should explore! A career at MSS is not just a job -- it's collaborating with the business's best talent. It's having a part in building a better future. It's making a difference in people's lives. The success of MSS is a direct reflection of our team's dedication, passion, and hard work. Since 1996, MSS has taken pride in retaining some of the best talents in the industry by promoting a culture of respect, collaboration, and empowerment. Role and Responsibilities Responsible for device testing (end-to-end), program downloading, equipment startup, and operations. Supports sub-contractors with day-to-day direction when needed and ensures that the MSS Standard is being met on the job from an install and software standpoint. Effectively document work performed by completing necessary paperwork on each job, including entering daily time, detailing the scope of project progression, and maintaining an electronic database. Drive to and from customer sites as needed Assist the senior level controls technicians Inventory parts, material and labor per job Complete all paperwork in an accurate and timely manner Observe, report and correct unsafe work environments Will be included in on call rotation as needed according to business volume and requirements Other such duties and responsibilities as assigned by the Company from time to time Qualifications and Requirements A minimum of 3 years of building automation controls, or similar, experience and/or the equivalent combination of education and experience Niagara Tridium N4 certification, or similar, or equivalent experience Must have a valid driver's license and acceptable driving record to be able to drive a company provided vehicle Must successfully pass a background check & drug test Demonstrated experience in startup and commissioning of building automation and controls systems Ability to create / modify / duplicate / Troubleshoot existing or new programs. Ability to modify complex graphics (Plants) and create basic graphics (VAV, RTU, FCU) Can successfully integrate points in Lon, BACnet and Modbus at the Jace and server level Ability to install and start up a new Tridium N4 System successfully at the Jace and server level. Ability to perform any Software Upgrades or software related requirements (Java, LNS, security protocols) Ability to install and service all field level devices including wireless, VFDs, com cards and any other components within the system being installed or serviced. High level of service to both Internal/External. Remaining solution oriented and focused on the customer need. Ability to abide by basic safe work practices Physical Demands: Occasional sitting, frequent stooping, crouching, kneeling, balancing and climbing. Constant standing, walking, reaching and gripping. Vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Must be able to talk and hear. Occasional lifting up to 50 lbs. (maximum solo lift) and constant lifting to 25 lbs., placing this position in the very heavy physical demand classification (PDC) Material Handling: Frequent lifting up to 50 lbs. and constant lifting up to 25 lbs., placing this position in the very heavy physical demand classification (PDC). High School Diploma or Equivalent preferred. Work Environment: Exposure to weather, extreme heat or cold, high noise intensity level, atmospheric conditions, exposure to electrical shock, exposure to toxic or caustic chemicals, wet and/or humid, vibration, proximity to moving mechanical parts, working high exposure places. Benefit Highlights At MSS, we value our employees by providing a supportive culture with competitive compensation and a benefits package that continues to evolve based on our business's growth and our employees' needs. Currently, our benefits include: Medical/Dental/Vision Insurance 401k with Employer Contributions PTO Paid Holidays Employee Assistance Program Long-term Disability Short-term Disability Flexible Spending Plan Health Savings Plan Additional Notes If you are unable to apply electronically and require an accommodation, please contact ************************. MSS Solutions, LLC is an equal opportunity employer and a drug-free environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. MSS Employees, please visit the MSS Career Center or contact HR to apply.
    $34k-52k yearly est. 26d ago
  • Patient Support Representative

    Appalachian Mountain Community Health Centers 3.8company rating

    Technical support representative job in Asheville, NC

    Patient Support Representative/ “Front Desk” works in the office as a general point of contact for all clients, providers, and third parties contacts. KEY RESPONSIBILITIES: Answering screening prioritizing and delegating large amounts of telephone inquiries in a friendly professional manner including de-escalation skills for clients with behavioral health needs. Returning client, provider and third party calls in a timely manner. Referring client inquiries of a clinical nature to the appropriate clinical staff for triage. Scheduling appointments. Provide a welcoming first impression of the organization. Client check in and complete full registration process. Experience with verifying client insurance is preferred but not required. Collecting payments. Verifying insurance information. Requirements REQUIREMENTS: Sending and following up on messages between client's and providers/clinical staff members via EHR Read through for previous messages/encounters related to patient inquiry to clearly and efficiently communicate with patient and staff. Maintaining electronic health records (EHR) and documenting each point of contact within the EHR. Verifying information on file and updating said information as necessary. Using data and client registries to outreach to patients in need of preventive care and follow-up for chronic conditions. Utilizing working knowledge of up-to-date insurance credentialing information to correctly schedule appointments. As appropriate, triaging phone calls and following up on client's requests. DISCLAIMER The above duties and responsibilities are essential job functions, subject to reasonable accommodations. All job requirements listed indicate the minimum level of knowledge, skills and/or abilities deemed necessary to perform the job proficiently. This job description is not intended to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform any other job-related instructions, as requested by their supervisor, subject to reasonable accommodation Salary Description Starting $17.00 per hour
    $17 hourly 60d+ ago

Learn more about technical support representative jobs

How much does a technical support representative earn in Asheville, NC?

The average technical support representative in Asheville, NC earns between $27,000 and $48,000 annually. This compares to the national average technical support representative range of $27,000 to $44,000.

Average technical support representative salary in Asheville, NC

$36,000
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