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Technical support representative jobs in Auburn, AL

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  • Entry Level -Network Operations Support Technician

    Vista Applied Solutions Group Inc. 4.0company rating

    Technical support representative job in Montgomery, AL

    Posting ID: 8960 Duration: 3-6 Months (Contract - Hire) In-Person Interview ONLY This is a full-performance level role involving applied and developmental technical work in data systems monitoring and maintenance. The technician will be responsible for monitoring and maintaining the State of Alabama's LAN/WAN networks, which include point-to-point, wireless, campus, VPN, and agency host computer configurations across statewide multi-complex networks for both voice and data circuits. Key Responsibilities: Monitor network alarms, alerts, and faults; respond promptly to ensure service reliability and availability. Maintain and update ServiceNow records including incidents, requests, problems, configuration items, change requests, and resolution details. Analyze State Data Network using reports from network management systems, databases, and spreadsheets to identify and address equipment or service issues. Initiate trouble reports and corrective procedures to involve appropriate maintenance or technical support personnel. Participate in shift work, including weekends and holidays, as part of a 24/7 operational support team. 2nd shift. 4pm-12am. Shift will be Monday through the following Wednesday. So, a 10-day shift, then 4 days off, 5-day shift 2 days off, then repeat Skills Required: Minimum 1 year of experience with LAN/WAN maintenance and support. Minimum 1 year of call center or service desk experience. Strong customer service skills. Experience or knowledge of voice and data circuits, including troubleshooting and research. Familiarity with incident ticketing systems such as ServiceNow or Remedy. Experience Required: At least 1 year of systems analysis or service desk experience. Education Required: High School Diploma or GED. Preferred Qualifications: CompTIA Network+ Certification.
    $37k-46k yearly est. 1d ago
  • IT Support Specialist II

    Columbus State University 4.0company rating

    Technical support representative job in Columbus, GA

    About Us Great universities inspire the very best in us. They nurture new ideas, fresh perspectives, and creative problem-solving. They challenge students to discover their passions - and to turn those passions into thriving careers that improve our world. Columbus State University is exactly that kind of place. With exceptional facilities, ideal class sizes, and unique field experiences, our students have room to create. Here, every faculty and staff member is part of the educational process, actively mentoring students and championing each new step in their journey. Located just 100 miles southwest of Atlanta, CSU is part of the University System of Georgia and offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays (if applicable). Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today! Department Information University Information and Technology Services Job Summary The IT Support Specialist II serves as a key member of the IT Client Support Services team, reporting directly to the Manager of IT Client Support Services. This advanced technical position is responsible for delivering high-level support to faculty and staff in the effective use of technology, encompassing both hardware and software systems. The role involves diagnosing and resolving complex technical and procedural issues, often through hands-on training and one-on-one support sessions. The specialist ensures the stability, accessibility, and optimal configuration of assigned systems and components, while adhering to established guidelines and best practices. This position requires a proactive, solutions-oriented mindset with the ability to creatively analyze problems and implement effective resolutions. As a forward-thinking innovator, the IT Support Specialist II contributes to enhancing the university's technology landscape - helping to shape a more personalized, engaging, and transformative experience for the campus community. Responsibilities Significant Duties & Responsibilities include: Create a positive customer support experience and build strong relationships through deep problem understanding, ensuring timely resolution or escalation, communicating promptly on progress, and handling customers with a professional attitude.; Bring innovative ideas to the teaching and learning aspect to higher education.; Analyze user requirements, procedures, and problems; develop technical solutions.; Provide advanced support on various software packages, hardware and peripheral devices.; Install, upgrade, configure and perform maintenance to software, hardware, and peripheral equipment following design specifications.; Provide training on technology hardware to meet the needs of faculty and students for a successful teaching and learning experience.; Provide support and training on software, to include all classroom and lab software, and all video conferencing tools available to CSU.; Test and monitor software, hardware, and peripheral equipment to evaluate use, effectiveness, and adequacy of product for end-users.; Inspect, configure, and prepare equipment for delivery to end-users.; Perform remote access to resolve technical issues.; Hardware Life Cycle Management: Manage end user hardware, classroom hardware, and non-academic space hardware; forecasting end of life cycle, refreshes, and keeping 5-year refresh plan up to date.; Inventory Management: Help manage and maintain inventory of devices across campus.; Maintain complete records of daily activities, problems, and remedial action taken in a ticketing database.; Provide users with ongoing technical support by developing documentation.; Provide timely response and resolution or escalation to serviceable trouble tickets.; Other duties as assigned. Required Qualifications Required Qualifications include: A bachelor's degree and 2-5 years applicable experience or an equivalent combination of education, training, and experience that demonstrates the ability to perform the required skills. Proposed Salary The proposed annualized salary range for this position is $40,253 - 43,784 and includes full benefits. Knowledge, Skills, & Abilities Knowledge, Skills, & Abilities include: Excellent working knowledge of technology.; Highly organized and effective at prioritizing in a fast-paced environment.; Ability to follow CSU strategic plan especially in helping students be successful.; Self-starter with the ability to handle multiple tasks and deadlines with minimal supervision.; High level of problem-solving ability as well as the ability to work closely with faculty and staff.; Must have extensive experience with computer systems and business software programs including MS Office, Windows, and Mac OS.; Knowledge of PC remote and PC imaging processes.; Must be able to lift up to 50 pounds of equipment.; Excellent customer service and professional domineer.; Strong oral and written communication skills.; Scheduling and time maintenance skills are essential. Contact Information If you have any questions, please contact Brandon Lindley, Hiring Manager, via email at lindley_**************************. USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at ************************************************************************** Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at ************************************************ Institutional Values * Excellence: Actively engaging outstanding methods in teaching, academic discovery, creative pursuits, student success, cultural enrichment and the overall campus community. * Creativity: Pursuing distinction through inquiry and innovation, challenging convention and focusing on solutions. * Engagement: Dynamic civic involvement and participation of students, faculty, staff and alumni in the university experience. * Sustainability: Advancing fiscal responsibility, well-being, innovation, lifelong learning and environmental stewardship. * Inclusion: Cultivating and championing a campus environment that welcomes diverse backgrounds, ideas, perspectives and practices. * Servant Leadership: Leading through ethical empowerment and service. Conditions of Employment All selected candidates are required to submit and successfully pass a background investigation to include reference checks and verification of academic credentials (if applicable). Other additional requirements may be required based upon specific position duties: * A credit check completed for Positions of Trust and or approved departmental Purchase Card usage; * Pre-employment drug testing for positions with high-risk responsibilities. * Motor vehicle reports are required for positions that are required to drive a Columbus State University fleet vehicle or other vehicle designated as a fleet vehicle. A successful drug screening will be required as a condition of employment a randomly thereafter. * Applicants for positions of trust may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. * For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation. All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond. Additionally, all members of the USG community must adhere to the USG Statement of Core Values must also be aware of and comply with the Board of Regents policies on Freedom of Expression and Academic Freedom. Equal Employment Opportunity Columbus State University is proud to be an equal employment, equal access, and equal educational opportunity institution. It is the policy of our institution to recruit, hire, train, promote and educate persons without regard to race, color, national or ethnical origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws. Other Information This is not a supervisory position. This position does not have any financial responsibilities. This position will not be required to drive. This role is considered a position of trust. This position does not require a purchasing card (P-Card). This position will not travel Background Check * Position of Trust + Education Special Applicant Instructions Visit Columbus State University's online Careers portal to drive your career with us! The online applicant system provides you with the ability to review job opportunities and apply to those that you are interested in and feel qualified for. Each job posting has a summary description of the position and required qualifications. All job applications must be submitted through the online portal system.
    $40.3k-43.8k yearly Easy Apply 23d ago
  • Computer Field Tech Position- Montgomery AL

    BC Tech Pro 4.2company rating

    Technical support representative job in Montgomery, AL

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 60d+ ago
  • Customer Support Technician

    360 It Professionals 3.6company rating

    Technical support representative job in Montgomery, AL

    360 IT Professionals is a California base Minority Business Enterprise specializing in the field of IT Consulting and Staffing. Since our Inception we have been providing industry leading IT solutions for Staffing and Software Development. We have more than 30 IT Staffing Services contracts across USA and working closely with Fortune 500 Companies and Key Private sector Agencies. We are providing staffing support to more than 10 State Customers across USA and have successfully staffed for more than 260 roles in last 6 months. Job Description Job Title: Customer Support Technician Duration: 2 months with likely extension up to further 2 years Work Location: Montgomery, AL Interview methods: Phone/Skype/F2F Required Skills: Responsible for Tier I software and hardware support. Diagnoses and resolves problems using documented procedures and checklists in the performance of most responsibilities. Enters call data into a tracking system. Escalates problems to higher level technical support professionals when necessary. Assists in the resolution of application, hardware and software problems. This reports directly to the Support Services Supervisor of Desktop Support, and serves as the first tier OIT Desktop Support to assist State Agencies with any issues (hardware, software, network). They are expected to respond efficiently and effectively to Service Desk tickets from OIT end users which are received by phone, email, or walk in and either resolve the issue or elevate the issue to the appropriate tier-2 level support if necessary. This position is required to accurately record all resolution steps to the current tracking software with a complete description of the problem, end user contract information, organization, resolution, and any other attributes required to support future end user queries. Skills Required Learner/entry level role. Provides Tier 1 support of low to medium complexity. Functions, somewhat independently, under general direction of more senior customer service representatives, supervisors or managers. In general, follows documented procedures and checklists. Microsoft/Windows OS/MAC OS/Apple product Installation and basic troubleshooting of software and hardware issues. The ability to troubleshoot in a timely manner and follow written instructions. CompTIA A+ break/fix field related experience in a desktop support role from initial set-up to finished product. Excellent interpersonal skills and the ability to communicate with others in a positive professional manner. Familiar with Active Directory, virtual environments, storage area servers/networks, LAN/WAN, MS Exchange, MS SharePoint and Office 365. Qualifications Skills Preferred: Experience Required: Typically has 1 to 2 years of IT work experience in computer systems or support with demonstrated working knowledge of basic hardware and software products and problem solving/troubleshooting skills. Education Required : Bachelor's Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience. CompTIA A+ Additional Information *** Local candidates strongly preferred****
    $33k-46k yearly est. 1d ago
  • Systems Support Specialist (Electro-Mechanical with PLC Experience)

    Dow Jones 4.0company rating

    Technical support representative job in LaGrange, GA

    About the Team: This team is part of the Print Operations Business Group. About the Role The System Support Specialist is responsible for ensuring the maximum availability and performance of advanced production, manufacturing, and automation equipment. This hands-on role involves comprehensive installation, maintenance, and troubleshooting of mechanical, electrical, and control systems. You will work independently under limited supervision to perform complex breakdown analysis, preventative maintenance (PM), equipment upgrades, machinist and technical skills in a fast-paced industrial environment. You will be based at our LaGrange, Georgie print plant and will report to the Associate Director, Production. You Will: Troubleshooting and Repair _:_ + Diagnose, troubleshoot, and repair failures in advanced production, manufacturing, and automation equipment. This includes mechanical, electrical, electronic, hydraulic, and pneumatic systems.Preventative Maintenance (PM): Inspect equipment for proper functioning and perform routine, predictive, and preventative maintenance duties per manufacturer's specifications and computerized PM schedules/data.System Diagnostics: + Utilize electrical test equipment (e.g., Digital volt meter, oscilloscopes) to troubleshoot electrical circuitry down to the component level, including control circuits, AC/DC drives (VFDs), and basic electrical systems (starters, fuses, contacts, relays). Controls Systems : + Troubleshoot and perform maintenance on PLC (Programmable Logic Controller) controls systems. Experience with setup, programming, and troubleshooting of PLCs is highly valued. Mechanical Systems : + Perform maintenance on heavy mechanical systems, including, but not limited to, gear boxes, chain drives, sprockets, motors, seals, bearings, compressors, and hydraulic/pneumatic components (cylinders, pumps, valves). Facility Support : + Conduct maintenance and adjustment/repair of building mechanical systems (e.g., air compressors, HVAC systems) and power distribution systems as required. Machining & Fabrication Machining : + Operate machining tools, including lathes, milling machines, grinders, drill presses, and other shop equipment to produce, repair, or reproduce replacement parts and components for machinery. Fabrication : + Fabricate, modify, and repair machine parts, tooling, and fixtures from various materials according to blueprints, technical specifications, or reverse-engineered samples, if required. Precision Measurement : + Use precision measuring instruments (e.g., micrometers, calipers, gauges) to ensure all machined parts meet specified tolerances and quality standards. Technical Interpretation : + Read, analyze, and interpret complex mechanical drawings, blueprints, electrical schematics, and technical procedures/manuals to make necessary repairs, adjustments, and to fabricate components. Documentation, Safety, & Teamwork Documentation : + Create and close work orders using asset management systems, documenting labor hours, equipment status, failures, and parts used (including machined components). Complete a detailed shift report as required. Inventory : + Test inventory items, such as electronic control boards, periodically. Assist in developing, maintaining, and managing parts ordering and inventory. Safety and Standards : + Enforce and adhere to all safety requirements, including Lockout/Tagout (LOTO), Arc Flash, Hot Work procedures, and Good Manufacturing Practices (GMP). Mentorship and Teamwork : + Work effectively in a team-based environment, collaborating with production staff, maintenance colleagues, and potentially providing support or mentorship. You Have: + Machining: Proven proficiency in operating and setting up manual machining tools (lathes, mills, grinders) and machining processes. + Diagnostics: Proven experience with logical troubleshooting (diagnostics, problem-solving) for electro-mechanical equipment. + Electrical: Competent in fundamental electrical skills for installation, maintenance, and troubleshooting electrical systems. + Reading Schematics: Ability to read and apply knowledge from mechanical drawings (hydraulic/pneumatic), electrical schematics, and detailed part/component blueprints. + Tools: Must have and be proficient with standard hand tools, power tools, and precision measuring instruments (multimeters/DVM, micrometers, calipers). + Physical Requirements: Ability to frequently lift and/or move materials up to 70 pounds; frequent standing, walking, climbing, bending, and working in conditions near noise. + Schedule Flexibility: Willing and flexible to work various shifts, including overtime if needed, weekends, holidays, and on-call if needed. Our Benefits + Comprehensive Healthcare Plans + Paid Time Off + Retirement Plans + Comprehensive Medical, Dental and Vision Insurance Plans + Education Benefits + Paid Maternity and Paternity Leave + Family Care Benefits + Subscription Discounts + Employee Referral Program \#LI-Onsite Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at *******************************. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates. Business Area: Dow Jones - Print Operations Job Category: IT, Telecom & Internet Union Status: Non-Union role Pay Range: $60,000 - $85,000 We recognize that attracting the best talent is key to our strategy and success as a company.As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates.The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process. Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice. For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce.. Since 1882, Dow Jones has been finding new ways to bring information to the world's top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, MarketWatch and Financial News. This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day. Req ID: 49935
    $60k-85k yearly 32d ago
  • Technical Service Rep

    Finishworks Inc.

    Technical support representative job in Ashland, AL

    PRINCIPLE DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Ensure quality of coatings Analyze customer issues and troubleshoot technical problems. Directly responsible for all service activities within assigned territory/account(s) including: On-site product testing and refinement Customer personnel training and development as directed. Product and process issue resolution Process documentation in a timely manner and as directed. Process auditing Other assigned service requirements as directed/assigned. Stay up to date with product knowledge and industry trends to provide accurate and timely support. Provide appropriate and regular reporting of activities and accomplishments to Director of Strategic Initiatives and others as directed. Provide professional representation for the company at trade shows and with industry organizations and attend company functions as directed. Collaborate with other team members to escalate complex technical issues. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Experience and Education Required/Preferred High school graduate or equivalent required Minimum 1-year related finishing experience or laboratory formulation experience. Professional training in related business and/or professional seminars Specific Knowledge, Skills, and Abilities Required Excellent motivational facilitator skills Excellent people and leadership skills Excellent analytical and organizational skills Excellent verbal and written communication skills Excellent score on color examination Computer skills include word processing and spread sheets. Ability to objectively assess positive performance and address performance issues. Self-motivated, proactive, aggressive, and self-assured work ethics Provide leadership (leading by example with confident decision-making ability) Ability to think creatively to define and address personal, group or business needs and opportunities. Ability to travel as required.
    $30k-55k yearly est. 2d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Technical support representative job in Montgomery, AL

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $56k-76k yearly est. 9d ago
  • Customer Service Representative

    Greenpoint 4.3company rating

    Technical support representative job in Montgomery, AL

    Description About GreenPoint Ag GreenPoint Ag is a farmer-owned, American-owned company. We're committed to farmers' success, because that's the only way we succeed. It's a responsibility we don't take lightly, and we look for employees who share this same commitment. As a leading Southeastern U.S. agricultural inputs company, we source our strength from high-quality employees who allow us to build long-term relationships with our customers. We operate in over 100 communities across ten states. If you share a passion for rural America and the farmers who are so vital to its health, then we'd like to talk with you. We are an Equal Opportunity Employer committed to creating an inclusive and dynamic workplace with the opportunity to challenge yourself in one of today's most vital industries. If you are a hardworking, passionate team player we would love to consider adding you to the GreenPoint Ag team. Our Opportunity We are looking for someone to fill a role for our location facility at Montgomery, AL. The position is regular full-time. The job role is primarily Customer Service Representative. Our culture fosters a connected work environment, employee engagement, and career development. Resume is required for this position Summary/Objective Serves as the customer liaison to bridge customers with account managers, supply, and logistics. Responsible for the successful execution and management through the entire life cycle of contracts and orders. Works directly with account managers and ensures the highest level of support for GreenPoint Ag's customers and vendors.Essential Functions Builds strong customer relationships through providing excellent service Performs contract management (i.e. contract entry, maintenance of orders, contract closure, reconciliation, etc.) Addresses customer requests via phone or email (internal & external customers) Performs customer invoicing Collaborates with teammates Performs inventory management within ERP system Works closely with sales, supply, logistics and other GreenPoint Ag teams Ensures consistent adherence to approved credit policy Assists Warehouse Manager with merchandising, inventory management and housekeeping Deliver products when necessary Assist with loading/unloading products Supervisor This job has no supervisory responsibilities. Required Qualifications One year certificate from college or technical school; or 2+ years of experience and/or training in operations, customer support, or a related role; or equivalent combination of education and experience Experience with agriculture preferred Valid driver's license; must be able to meet a Motor Vehicle Review in accordance with Company policy Knowledge, Skills & Abilities Excellent interpersonal skills necessary for customer relations Strong written and verbal communication skills Dedication to building strong relationships with external and internal customers Creative problem-solving abilities Courageous decision-making abilities Aptitude to effectively prioritize and execute tasks to full completion Ability to meet challenging deadlines while still producing high-quality work Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel) Must be innovative and self-motivated; needs to have a passion for the business and a willingness to learn Ability to work varied hours/days, including nights, weekends, and holidays as needed Ability to communicate with associates and customers Ability to read, count, and write to accurately complete all documentation Work Environment While performing the duties of this job, the employee regularly works in an office setting, but may occasionally visit agricultural/warehouse sites that include exposure to extreme temperatures, dust, moisture, noise, and industrial hazards that require the use of PPE. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Regular use of the telephone and e-mail for communication is essential. Sitting for extended periods and the use of hands to finger is common. No heavy lifting is expected. Exertion of up to 10 lbs. of force may occasionally be required. While performing the duties of this job, good manual dexterity for the use of common office equipment such as computer terminals, calculator, and copiers is needed. While performing the duties of this job, the employee is frequently required to walk and talk or hear. Specific vision abilities required by this job include distance vision and ability to adjust focus. Vision requirements relate to ability reading/using computer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel Approximately 3% Other Duties Please note this is intended to describe the general nature and level of work performed by employees assigned to this position. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications. Other job-related duties may be assigned without need to change this job description. GreenPoint Ag reserves the right to amend and change responsibilities to meet business and organizational needs as necessary with or without notice. EEO Commitment: We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, national origin, ethnicity, sex, pregnancy, sexual orientation, gender identity/expression, including transgender identity, religion, disability, age, genetics, active military or veteran status and any other characteristics protected under applicable federal or state law. BenefitsMedicalDentalVisionLife and AD&DDisability 401K Paid Vacation TimePaid Sick TimePaid Personal Choice Days (2) Paid Community Volunteer TimeEmployee Assistanceand more…. Communication with You We are mindful that the job placement market has recently been infiltrated by individuals attempting to commit fraudulent acts. Unauthorized persons have been known to place advertisements for fake positions in the name of innocent and unwitting employers by mixing them in among legitimate job postings on authorized sites and by posting them on sites not used by the genuine employer. These imposter advertisements sometimes contain contact information for interested applicants that are different from an employer's career website or company email address. Such imposter job advertisements typically include promises of high-paying jobs with the requirement that job seekers first send sensitive personal information or money to pay for things such as visa applications or processing fees. Please be advised that GreenPoint Ag will never ask a potential job seeker for any sort of advance payment as part of the recruitment or hiring process. You should look carefully at any email address that you are instructed to use to submit a job application. All email correspondence from GreenPoint Ag ends in “@greenpointag.com.” If you have questions about any of our open positions, please visit our careers website at *************************************
    $27k-33k yearly est. Auto-Apply 44d ago
  • IT Support Specialist I

    ASM Research, An Accenture Federal Services Company

    Technical support representative job in Montgomery, AL

    Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provides hardware/software support at the operating system-level across pre-defined server and network areas. Responsible for Level 1 basic level troubleshooting. + Implements routine changes on production systems per direction and guidance from Administrators. + Supports the integration of new technologies into existing infrastructure. + Resolves Level 1 incidents affecting the operation/availability of production systems, through troubleshooting and implementing known fixes. + Deploys standard repeatable build outs. + Supports the patching and maintenance of appropriate technologies (e.g. servers/databases/network/ storage/software solutions). + Supports routine backup strategies and disaster recovery tests. + Reviews system performance indicators and raises issues to more senior level team members. + Assists with monitoring vendors' release notes and contributes to the implementation of necessary upgrades and patches as required. + Maintains third-party tools. + May make proactive suggestions for service improvements. **Minimum Qualifications** + HS Diploma or GED; Bachelor's Degree in Information Technology, Computer Science or a related field preferred or equivalent relevant experience. + 1- 2 years of experience in information technology, systems administration or other IT related field. + Hours for this position are roughly 11P-8A ET including weekends. **Other Job Specific Skills** + Knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. + Applies standard methodology, techniques, procedures and criteria. + Ability to troubleshoot and resolve basic/routine system hardware, software or networking related problems. + Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. + Strong customer service skills. + Experience with cloud infrastructure, digital workspace, and storage technology a plus. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $20-$23/hr EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $20-23 hourly 17d ago
  • Support Technician-Entry Level

    525 Technologies

    Technical support representative job in Montgomery, AL

    Job DescriptionBenefits: Opportunity for advancement Training & development Support Technician (Entry-Level) | 525 Technologies About Us: 525 Technologies is an IT company that provides full solution services to schools in the Southeastern area. We are seeking a motivated Support Technician to join our team! Whether switching careers or starting your IT journey, this is a fantastic opportunity to gain hands-on experience in networking, troubleshooting, cable installation, and computer hardware. The ideal candidate will be interested in learning and growing, has a can-do attitude, and a strong work ethic. Responsibilities : Assist with low-voltage services, IT support (Tier 1 & 2), and audio-visual setups. Diagnose hardware and software issues using diagnostic tools and problem-solving techniques. Install and configure smart boards, commercial displays, and cameras. Troubleshoot and repair hardware and software issues Participate in data recovery and networking troubleshooting Provide on-site support and maintain documentation of repairs. Collaborate with a team of technicians to meet project goals. Ensure quality control and maintain inventory of spare parts. Why Join Us: Career Growth: Cross-training opportunities in Low Voltage, IT, and AV Services. Skill Development: Gain real-world experience while working with schools. Supportive Team: Work collaboratively with a team dedicated to your success. Flexible Opportunities: Perfect for recent grads or those looking to transition into IT. Qualifications: Willingness to install and run ethernet cable Comfortable using ladders and able to lift over 50 lbs. Strong troubleshooting, critical thinking, and time management skills. Positive, professional attitude and reliable transportation. Passion for technology and a willingness to learn. Skilled at managing their time efficiently, prioritizing tasks, and meeting deadlines without constant supervision. *Contract to Permanent Position
    $29k-49k yearly est. 9d ago
  • P&C FS Technician or Engineer (Montgomery, AL)

    Southern Company 4.5company rating

    Technical support representative job in Montgomery, AL

    Protection And Control Field Services Test Engineer or Technician (Montgomery, AL) The APC Power Delivery Protection & Control (P&C) Field Services department is seeking a Test Engineer or Technician for the Southern Region. This position's location is in Montgomery, Alabama at the Southern Division Complex. This position is responsible for the commissioning, maintenance, and troubleshooting of transmission and distribution substation protective relay and control systems. This position will be filled as a non-exempt level 6-9 based upon education, experience, and ability of the selected individual. The major job responsibilities of this position include, but are not limited to: Know and follow safe behaviors including all rules and procedures Perform operational checks and tests on various substation equipment including but not limited to - microprocessor and electromechanical relays and controls, current transformers, potential transformers, power circuit breakers, transformers, regulators, power line carrier radio, traps and tuners Troubleshoot and perform preventive and emergent maintenance on previously listed substation equipment Operate and interpret readings from test equipment such as digital multi-meters, digital oscilloscopes, insulation testers, relay test sets, and radio frequency measurement equipment Verify that wiring construction work is performed in accordance to detailed design print documentation Document all completed work in accordance with policies and procedures Provide technical guidance and direction to other groups on protection and control issues Respond to system problems during after hours on-call rotations Provide top level customer service to internal and external customers JOB REQUIREMENTS EDUCATION Engineers: 4-year BS Engineering Degree from an ABET accredited school (Electrical preferred however other disciplines may be considered with sufficient relevant experience) Technicians: 2 or 4 year AS/BS/BET Degree in Electronics, Engineering Technology, or equivalent military electronics training EXPERIENCE Electromechanical or microprocessor protection relay installation and testing is desired Microprocessor IED and/or PLC technology installation and testing is desired Field experience commissioning and/or maintaining electrical equipment is desired Basic understanding of electrical protection and/or control circuitry is desired Current work experience within APC Power Delivery is preferred Knowledge/Skills/Abilities Excellent computer skills Proven troubleshooting skills Knowledge of safe work practices Familiarity with substation equipment is preferred Exercise clear judgment in critical situations Make timely, rational decisions where errors can result in negative results Able to manage multiple tasks and meet strict deadlines Ability to read electrical blueprint/schematic drawings is desirable Good writing and communication skills BEHAVIORAL ATTRIBUTES Safety minded Dependable, reliable, thorough Self-starter, independent and team member High attention to detail Committed, timely Innovative, student, always learning Customer focused, spirit of excellence Other Requirements Must have a valid driver's license Must pass background investigation and requirements for access at Southern Nuclear and Transmission facilities Must become certified for the Official Clearance list within one year of hire date, required for employment Must be available to work outside normal business hours and occasionally stay out of town for periods of time Must work outdoors in inclement weather and frequently travel (75%) away from office within the coverage area Must live in or be willing to relocate to commutable distance of the Montgomery, Alabama office location. Relocation package is not available.
    $25k-32k yearly est. Auto-Apply 58d ago
  • Help Desk Agent

    Cayuse Holdings

    Technical support representative job in Montgomery, AL

    **_JOB TITLE:_** Help Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services, LLC **_SALARY:_** $15.00-$17.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt Help Desk Agent provides customer service solutions within service level agreements using the company and project quality and quantity standards. It includes providing prompt, reliable, and accurate information to customers while maintaining effective communication. This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. **Responsibilities** + Receives customer inquiries and fulfills requests, providing high-quality customer service in a professional, efficient, and timely manner. + Operates within established guidelines and procedures to independently deliver a full range of services to the customer. + Matches customer needs with current products and services and suggests new ones to target customer's unmet needs. + Use examples and analogies as appropriate to facilitate understanding. + Identifies, resolves, or escalates, and tracks issues of all customer interactions in a work management tool (ServiceNow) or as determined by the client. + Aids in information to the customer in a prompt manner. + Uses judgment to anticipate customer service needs, resolves routine issues, and takes action accordingly, consistently providing high level quality service. + Manage continuous improvement through ongoing collection of data and information regarding customer requirements. + Understands and responds to others using active listening skills and tactful communication. + Ability to perform first-line troubleshooting for customers. + Ability to resolve issues following the parameters and guidelines of the client. + Help new and developing team members. + Demonstrate proactive business and customer service mentality, assuming ownership over solutions with a desire and willingness to be flexible and adaptable. + Other duties as assigned. **Qualifications** **Here's What You Need** + Requires a high school diploma or GED + Knowledge of and experience using various computer applications including Microsoft Office Suite + Technology savvy with an interest in new generation technology - comfortable doing things a different way, troubleshooting, and recommending new technology. + Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. **Minimum Skills Required:** + Must possess problem-solving skills. + Exceptional communication skills, both oral and written. + Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc. + Highly motivated with the ability to handle and manage multiple tasks at any one time. + Ability to forge new relationships, individual and teaming in nature. + Must be a Self-starter, that can work independently and as part of a team. + Ability to follow instructions for logging into a computer and launching various applications + Ability to navigate the applications and programs utilized including opening and closing windows, select portions of text or other items using the mouse, copy/cut and paste text + Ability to successfully handle customer requests and document in work management tools and applications. + Strong interpersonal skills with the ability to communicate in a professional, and articulate manner to individuals from diverse backgrounds. + Effective listening skills to include cognitive ability to locate and convey requested information + Excellent organizational, analytical, and problem-solving skills with high-level attention to detail with good follow up and follow through skills. + Proven ability to multitask and prioritize in a fast-paced environment with changing priorities; adaptable to change and a quick learner. + Ability to handle sensitive and confidential information appropriately. + Continuous learner/improvement mindset, desire to learn quickly with a commitment to excellence. + Positive attitude; tolerance for dealing with difficult customers and stressful situations. + Dependable and accountable. **Desired Qualifications:** + Experience in a customer service role. + Experience supporting customers in a virtual environment. **Our Commitment to you / overview of benefits** + Medical, Dental and Vision Insurance; Wellness Program + Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) + Short-Term and Long-Term Disability options + Basic Life and AD&D Insurance (Company Provided) + Voluntary Life and AD&D options + 401(k) Retirement Savings Plan with matching after one year + Paid Time Off **Reports to:** Delivery Manager **Working Conditions** + Professional remote office environment. + Ability to work Mon-Fri 8am to 5pm EST. + Must be physically and mentally able to perform duties extended periods of time. + Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. + Must be able to establish a productive and professional workspace. + Must be able to sit for long periods of time looking at computer screen. + May be asked to work a flexible schedule which may include holidays. + May be asked to travel for business or professional development purposes. + May be asked to work hours outside of normal business hours. **Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._ **_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._** **Pay Range** USD $15.00 - USD $17.00 /Hr. Submit a Referral (**************************************************************************************************************************** **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _103792_ **Category** _Customer Service/Support_ **Position Type** _Full-Time Hourly Non Exempt_ **Remote** _Yes_ **Clearance Required** _None_
    $15-17 hourly 18d ago
  • IT Helpdesk Specialist I

    Hl Mando America Corp

    Technical support representative job in Opelika, AL

    Job Purpose: IT Helpdesk support - Provide first-line technical support to ensure reliable daily IT operations. Focuses on resolving hardware, software, and network issues. Installing and maintaining computer systems, and managing Helpdesk requests. Responsibilities include the following (other duties may be assigned as needed) Install, troubleshoot and repair computer hardware and software. Install computer peripheral components, such as memory, circuit boards & Other parts. Install Software / Packages such as Windows OS, Microsoft Office, Drawing Software and any other approved applications. Provide & Manage Cable Connections for Telephone & PC. Provide periodic training to end users. Identify, evaluate, and prioritize end-user issues to ensure that inquiries are resolved successfully. Manage and prioritize Helpdesk tickets using helpdesk software. Manage and track all IT assets (hardware & software). Manage the IT server room, IT storage and UPS systems. Perform other assigned responsibilities. Qualifications: Prefer - Bachelor's Degree in Computer Science, Information Systems or Related Field with 5 years' experience.Required - 2 Years of Associate's Degree in a related field, with 3-5 years' experience. Technical Competencies: Proficiency with Microsoft Windows, Office, emailing clients, and common business applications. Basic understanding of networking concepts (LAN/WAN, TCP/IP, DHCP, DNS). Ability to install and troubleshoot office printers, label printers, scanners, PDAs, tablets and other peripherals. Non-Technical Competencies: Highly self-motivated, dedicated, ability to work independently and be results-driven. Excellent communication skills - Written & Oral. Positive and optimistic approach to problem-solving. Collaborative team spirit. Supervisory Responsibility: None
    $58k-82k yearly est. Auto-Apply 9d ago
  • Helpdesk Technician

    3 Squared Technology

    Technical support representative job in Montgomery, AL

    Job DescriptionSalary: Helpdesk Technician I-II Montgomery, Alabama Job Title: Helpdesk Technician I-II Field Assistance Service (FAS) Program Must have an ACTIVE Secret-Level clearance Overview 3 Squared Technology Group is seeking a highly qualified Help Desk Technicians to join our dynamic team on the Field Assistance Service (FAS) Program in Montgomery, AL. The FAS team is responsible for providing 24/7/365 Help Desk Support for the Air Force and Department of Defense. 3 Squared Technology Group will utilize the following posting to collect resumes to fill a myriad of different positions within the FAS Team. These positions will include Team Leads, Shift Leads, Trainers, Technicians and Managers. FAS Team members will be expected to work to support 24-hour operations including day, swing and mid shift work schedules. RequiredQualifications: Associate degree preferred, or the equivalent combination of education, technical certifications, or training or work experience. 2-4 Years of telephone customer service or help desk experience. Familiar with Ticketing Software (i.e. Remedy). Experience in providing technical support and troubleshooting network, desktop and/or systems hardware and software. Excellent communication, business analytical and problem-solving/trouble shooting skills. Effective Customer Service and management skills/capabilities; including a demonstrated ability to work cross-functionally (internally) and/or externally. Strong English language skills (both written and verbal). Willing to work overtime, holidays and weekends when necessary. Must be a US Citizen, and currently possess an ACTIVE Secret-Level clearance and ability to maintain such clearance. Experience with one or more of the following programs is desired: Automated Civil Engineer System (ACES) Air Force Equal Opportunity Network (AF EONET) Aviation Resources Management System (ARMS) Cargo Movement Operations System (CMOS) Logistics Module (LOGMOD) Online Vehicle Interactive Management System (OLVIMS) Air Force Way (AFWay) Air Force Portal Essential duties and responsibilities include, but are not limited to: Provide help desk support for all supported applications via phone/email. Serve as the initial contact for reporting technical issues and answering questions regarding field user issues. Accurately diagnose client technical issues; gather the necessary information; and perform standard, preliminary research using all relevant available resources. Effectively implement the steps found in available resources by following the instructions to resolve field user issues. Escalate unresolved issues to Team Leads. Clearly and thoroughly document requests for assistance in ticket management system, and track incidents through to resolution/escalation (per client guidelines). Identify potential outages and other problems (via information gathering, ticket trends, etc.) and communicate the information to Team Leads in a timely manner. Maintain current knowledge of relevant technologies as assigned. Additional responsibilities as assigned by management. Provide guidance and work mentorship to less-experienced technicians. Additional Information: Must obtain and maintain a Secret level security clearance Must maintain DOD 8570 required certification, CompTIA Security+ or equivalent Must be able to work onsite as needed at government or contractor facility locations Must be compliant with DOD vaccination policies Company Benefits: Competitive health care package, vision, and dental, training expense, competitive PTO and Holidays. 3 Squared Technology Group is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class. Applicants selected will be subject to a U.S. government security investigation and must meet eligibility requirements for access to classified information.
    $28k-38k yearly est. 7d ago
  • IT CYBERSECURITY SPECIALIST (SYSANALYSIS/INFOSEC)

    Department of Defense

    Technical support representative job in Montgomery, AL

    Apply IT CYBERSECURITY SPECIALIST (SYSANALYSIS/INFOSEC) Department of Defense Defense Information Systems Agency Special Services Line of Business (SPECLOB) Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply Summary This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command. It is in the Professional Work Category at the Senior Work Level within the CES Occupational Structure. It is located in the DISA Special Services Line of Business (SPECLOB). Summary This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command. It is in the Professional Work Category at the Senior Work Level within the CES Occupational Structure. It is located in the DISA Special Services Line of Business (SPECLOB). Overview Help Accepting applications Open & closing dates 12/09/2025 to 12/17/2025 Salary $124,531 to - $185,234 per year Salary reflected does not reflect all localities Locality will be determined upon selection. Pay scale & grade GG 14 Locations 2 vacancies in the following locations: Montgomery, AL Denver, CO Fort Meade, MD Columbus, OH Show morefewer locations (6) Tinker AFB, OK Chambersburg, PA Mechanicsburg, PA San Antonio, TX Hill AFB, UT Arlington, VA Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed Yes-You may qualify for reimbursement of relocation expenses in accordance with agency policy. Appointment type Permanent Work schedule Full-time Service Excepted Promotion potential None Job family (Series) * 2210 Information Technology Management Supervisory status No Security clearance Top Secret Drug test Yes Position sensitivity and risk Critical-Sensitive (CS)/High Risk Trust determination process * National security Financial disclosure No Bargaining unit status Yes Announcement number CES-DISA-12846554 Control number 851981700 This job is open to Help Federal employees - Competitive service Current federal employees whose agencies follow the U.S. Office of Personnel Management's hiring rules and pay scales. Federal employees - Excepted service Current federal employees whose agencies have their own hiring rules, pay scales and evaluation criteria. Clarification from the agency These positions are open to current DISA employees. Videos Duties Help * In-depth knowledge of test and evaluation programs as it relates to IT systems operating in a client/server environment as well as various cloud technologies. * Advanced IT principles, concepts, methods, standards and practices to develop and interpret policies, procedures, and strategies governing the planning and delivery of services throughout the agency. * Mastery and expert knowledge of technological advancement in the area of Information System (IS) services, defining issues and problems and to advise on all phases of IS and on long-range information management strategies and plans. * Comprehensive knowledge of concepts, policies, procedures and implementation strategies, to accomplish delivery of DISA business requirements, processes, products and services throughout the full life cycle. * Develops and maintains business, systems, and information processes to support enterprise mission needs; develops information technology (IT) rules and requirements that describe baseline and target architectures. Requirements Help Conditions of employment * Must be a U.S. Citizen. * Males born after 12-31-59 must be registered or exempt from Selective Service. * This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination. * In accordance with the DoD 8140 policy series, the position is subject to completing Foundational Qualifications in 9 months and completing Residential Qualification requirements overall in 12 months. * This is a drug tested position. Qualifications In order to qualify for this position, you must meet the requirements described below. Basic Requirements: Applicants must have IT-related experience demonstrating the following competencies appropriate to, or above, the level of this position. Your resume and work experience should clearly support your ability to meet these competencies and will be evaluated as part of the entire application process. GG-14 * Attention to Detail - experience reviewing my own information technology-related work or data and have been responsible for reviewing the work of others to ensure accuracy, completeness, and consistency with standards * Customer Service - developing and maintaining relationships with customers, anticipating and assessing the current and future information technology needs of customers, and developing or identifying information technology products or services that are tailored to meet customer needs * Oral Communication - briefing senior-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of complex technical information to a non-technical audience * Problem Solving - identifying alternatives to address unique, highly complex, or sensitive information technology-related issues. I have anticipated information technology-related problems and have identified and evaluated potential sources of information to generate alternative solutions AND Qualifying Experience: In addition to meeting the basic requirement, applicants must possess qualifying experience. To qualify at the GG-14 grade level, your resume must describe at least one year of experience that demonstrates the competencies necessary for immediate success in the position. Experience refers to any paid or unpaid experience, including volunteer work and Military service, that would be considered equivalent to work normally performed at the next lower grade level in the federal service. For this position, qualifying experience is defined as: Experience using Search Processing Language (SPL) Query, forensics/analytics, data interpretation/enrichment, Splunk configuration adjustment/knowledge object management, data feed management, Splunk OR ticket metrics reporting, and user management along with IT-related experience demonstrating Attention to Detail, Customer Service, Oral Communication, and Problem Solving as described in the vacancy announcement. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Candidates must describe how they meet the qualifying experience and/or selective placement factor(s) within the body of their resume. All qualifications must be met within 30 days after the closing date of this announcement. Combination of education and experience is not applicable for this position. Education There is no substitution of education for qualifying experience at the GG-14 grade level. Additional information * This position is in the Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It is being recruited under 10 U.S.C. 1599f into the Cyber Excepted Service (CES) personnel system. * If you are a current Federal Career/Career-Conditional employee, you will be placed on an Excepted appointment. * This appointment does not confer eligibility to be non-competitively converted to an appointment in the competitive service. * A three-year trial period may be required if you have not previously completed a trial or probationary period in the excepted or competitive service. * Telework availability will be based upon the mission requirements and supervisory determination * We may use this announcement to fill additional vacancies within 90 days of the closing date. * Recruitment, relocation, or retention incentives MAY be authorized. * The Department of Defense (DoD) policy on employment of annuitants issued March 18, 2004 will be used in determining eligibility of annuitants. It applies to former Federal civilian employees receiving a retirement annuity from the Civil Service Retirement and Disability Fund that are hired within the DoD on or after November 24, 2003. The policy also applies to annuitants (appointed in DoD on/or after November 24, 2003) who move from one position to another within DoD through voluntary reassignment, promotion, change to lower grade or transfer between military departments. Please see this policy here. * Because this position is in the Cyber Excepted Service, Veterans' Preference will be applied to preference eligible candidates, as defined by Section 2108 of the Title 5 U.S.C. in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, "CES Employment and Placement." If you are a veteran claiming veteran's preference, as defined by Section 2108 of Title 5 U.S.C., you must submit documents verifying your eligibility with your application package. * For more information on the Cyber Excepted Service Personnel System, click here. * For more information on veterans' preference, click here. * For more information regarding qualifications requirements, click here. * All applicants are encouraged to apply electronically. If you are unable to apply on-line, you may contact ************ for assistance. * If selected, the authorized rate of pay may exceed the stated maximum salary rate range under certain circumstances. Salary Ranges by Location: Fort Meade, MD Chambersburg, PA Arlington, VA GG-14 range $142,488 TO $185,234 Columbus, OH GG-14 range $129,946 to $165,167 Mechanicsburg, PA $127,052 to $165,167 San Antonio, TX $126,361 to $164,268 Denver, CO $138,850 TO $180,504 Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. Once the application process is complete, a review of your resume and supporting documentation will be made and compared against your responses to the applicant questionnaire to determine if you are qualified for this job. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your rating. Competencies: * Information Systems/Network Security * Technical Competence * Operations Support Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help FOR THIS JOB ANNOUNCEMENT THE FOLLOWING SUPPORTING DOCUMENTS ARE REQUIRED AS THEY APPLY STATED BELOW AND MUST BE RECEIVED BY THE CLOSE OF THE ANNOUNCEMENT. NOT ALL DOCUMENTS WILL APPLY TO EVERYONE. * Resume: A two-page maximum resume is required. Applicant guidance on the two page resume requirement may be found at ***************************************************************************************************************************************** Learn more about the new resume requirements * Complete initial Eligibility Questionnaire: Your resume must demonstrate the quality of your work as it relates to the experience requirements outlined in the job announcement. * SF-50 - (Required) Current and former federal employees, including those currently working for the agency, must submit their SF-50 (Notification of Personnel Action) reflecting their highest grade held on a permanent basis for at least 52 weeks, tenure, and appointment type. Failure to provide this document may result in disqualification. * Veterans Preference Documentation (if applicable): Candidates claiming Veterans Preference must submit a DD-214 (Member Copy 4), or, if you are CURRENTLY serving on active duty, a statement of service from your unit which states the date you entered on active duty, the date you are separating, and the campaign medals you have received. For those supplying the statement of service, preference will be verified by a DD-214 (Member Copy 4) upon separation from the military. Veterans with a service-connected disability must also submit a VA letter dated 1991 or later. DoD Components with CES positions apply Veterans' Preference to preference eligible candidates, as defined by Section 2108 of the Title 5 U.S.C. in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, "CES Employment and Placement." Your complete Application Package (containing the above required documents) must be received no later than 11:59 pm Eastern Time on 12/17/2025. WARNING: Failure to submit a complete application package including any required documentation by 11:59 PM (EST) on 12/17/2025, or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration. To verify that your application is complete, log into your USAJOBS account, select Application Status and More Information. The Details page will display the status of your application. It is the applicant's responsibility to verify that information entered, uploaded is received, legible and accurate. HR will not modify answers submitted by an applicant. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply Help To apply for this position, you must provide a complete Application Package. See required documents below. * Your Resume * Your resume MUST include the following information for each job listed: Job title; duties (be as detailed as possible); month & year start/end dates (e.g. June 2007 to April 2008); and full- time or part-time status (include hours worked per week). Read more about what should I include in my federal resume at USAJOBS. * DO NOT include the following information: Classified or government sensitive information; Social Security Number; Photos of yourself; Personal information, such as age, sex, religious affiliation, etc.; or encrypted and digitally signed documents. Read more about what should I leave out of my resume? at USAJOBS * A complete Assessment Questionnaire (if applicable) * Other required supporting documents: (SEE THE SECTION OF THIS ANNOUNCEMENT ENTITLED "REQUIRED DOCUMENTS" FOR MORE INFORMATION ON WHAT SUPPORTING DOCUMENTS MAY BE NEEDED) Click 'Apply Online' to create an account or log in to your existing USAJOBS account. * Follow the prompts to complete the assessment questionnaire and upload required documents. * Please ensure you click the Submit My Answers button to submit your application. * Check application status by logging into your USAJOBS account, clicking Application Status, then More Information for this position. Return to an incomplete application by logging into your USAJOBS account and clicking Update Application in the vacancy announcement. You must re-select your resume and other documents from your USAJOBS account or your application will be incomplete. Agency contact information HR Customer Care Center Phone ************** Email ************************************************ Next steps Once the complete application package is received you will receive an acknowledgement email that your submission was successful. The content of your application package will be used to assess your qualifications for the job, and to determine whether you will be referred to the hiring manager for further consideration and possible interviews. We will notify you of the outcome after each of these steps has been completed. After making a tentative job offer, we will conduct a suitability/security background investigation. ************** ************************************************ Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request Required Documents Help FOR THIS JOB ANNOUNCEMENT THE FOLLOWING SUPPORTING DOCUMENTS ARE REQUIRED AS THEY APPLY STATED BELOW AND MUST BE RECEIVED BY THE CLOSE OF THE ANNOUNCEMENT. NOT ALL DOCUMENTS WILL APPLY TO EVERYONE. * Resume: A two-page maximum resume is required. Applicant guidance on the two page resume requirement may be found at ***************************************************************************************************************************************** Learn more about the new resume requirements * Complete initial Eligibility Questionnaire: Your resume must demonstrate the quality of your work as it relates to the experience requirements outlined in the job announcement. * SF-50 - (Required) Current and former federal employees, including those currently working for the agency, must submit their SF-50 (Notification of Personnel Action) reflecting their highest grade held on a permanent basis for at least 52 weeks, tenure, and appointment type. Failure to provide this document may result in disqualification. * Veterans Preference Documentation (if applicable): Candidates claiming Veterans Preference must submit a DD-214 (Member Copy 4), or, if you are CURRENTLY serving on active duty, a statement of service from your unit which states the date you entered on active duty, the date you are separating, and the campaign medals you have received. For those supplying the statement of service, preference will be verified by a DD-214 (Member Copy 4) upon separation from the military. Veterans with a service-connected disability must also submit a VA letter dated 1991 or later. DoD Components with CES positions apply Veterans' Preference to preference eligible candidates, as defined by Section 2108 of the Title 5 U.S.C. in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, "CES Employment and Placement." Your complete Application Package (containing the above required documents) must be received no later than 11:59 pm Eastern Time on 12/17/2025. WARNING: Failure to submit a complete application package including any required documentation by 11:59 PM (EST) on 12/17/2025, or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration. To verify that your application is complete, log into your USAJOBS account, select Application Status and More Information. The Details page will display the status of your application. It is the applicant's responsibility to verify that information entered, uploaded is received, legible and accurate. HR will not modify answers submitted by an applicant. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
    $58k-82k yearly est. 4d ago
  • Skillbridge- IT Systems Analyst I Internship (DoD Partnership)

    Alabama Ag Credit

    Technical support representative job in Montgomery, AL

    Job DescriptionSalary: Company Profile: Alabama Ag Credit is a financial institution that provides financing for agriculture, agribusiness and rural real estate purchases and improvements. The institution is headquartered in Montgomery with ten offices that service the lower 40 counties of Alabama. With over $1.3 billion in assets, the institution is a cooperative and part of the nationwide Farm Credit System. MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelors degree in Management Information Systems or related field or equivalent experience plus three (3) to five (5) years of experience in acquiring, maintaining and deploying information technology. MUST be eligible for the DoD Skillbridge Program as an active service member of the US MILITARY. JOB PURPOSE AND SCOPE: Provides daily computer help desk support for association staff and Board of Directors. Serve as the first point of contact for users seeking technical assistance. Identifies, investigates, researches, logs and prioritizes end-user questions and problems as well as recognizing, isolating and resolving desktop computer and network system problems. Escalates issues to appropriate technical, professional, or service personnel for repairs and follows up as required. Performs a variety of moderately complex computer and local area network hardware and software support duties; works under moderate supervision. Internally, this position has frequent interaction with Association executives, Board of Directors, managers, and co-workers. Externally, contacts include a wide variety of vendors, audit teams, and industry professionals, as well as representatives from the Farm Credit Bank of Texas, our funding bank and service provider. ESSENTIAL FUNCTIONS: Monitor and respond to user requests for technical assistance. Log all help desk interactions. Diagnose and resolve desktop computer software and hardware issues including network and phone connectivity issues. Research end-user questions using available information resources. Identify and escalate issues requiring urgent attention. Assist senior-level staff or management with the IT resources planning process. Research products and coordinates with vendors to stay abreast of evolving technologies to help assist with the development of association standards for equipment purchases to complement district network needs and establish cost-effective replacement practices for periodic replacement of equipment. Assist with managing, maintaining, and inventorying the IT assets and equipment of the Association. Track and manage IT assets, including inventory, procurement, and disposal. Ensure proper documentation, licensing, and compliance with organizational policies. Perform installation/maintenance of IT hardware and software resources Maintain records and databases containing information regarding licenses, warranties, and service agreements. Offer support and training to association employees in the use of computer hardware and/or software. Acts as a liaison between association employees and FCBT (service provider) or other providers of IT training or services. Assist senior-level staff or management in developing, implementing, and enforcing IT security policy and procedures including enhancement of our Cyber Risk Management plan. Coordinate disaster recovery planning and testing and assist senior-level staff or management in developing and maintaining business continuity procedures for the Association. Assist with enhancement of electronic workflows Assist management in the planning process by determining IT resource need and alternatives. Assist management in developing and maintaining written documentation of operating procedures for the technology department. Recommends to management systems modifications to reduce user problems and inefficiencies Create and maintain technical documentation, standard operating procedures, and knowledge base articles to facilitate efficient issue resolution and knowledge sharing. Conduct training sessions or create user guides to educate employees on IT systems, best practices, and security awareness. Assist users in leveraging technology effectively. All other duties as required. COMPETENCIES: Knowledge business system software Skilled in computer hardware/systems/network Knowledgeable in security Problem solving skills/analytical aptitude Intermediate skill in MS Office Excellent communication to both technical/non-technical audiences Works under minimal supervision ESSENTIAL SECURITY AND ADDITIONAL COMPLIANCE FUNCTIONS: Help to ensure that IT resources (data, applications, and infrastructure) are kept secure from unauthorized access and use. Report any security related concerns to senior Management. Participate in ongoing security related training as approved by management. Keep informed of and follow Standards and Procedures as presented in the ITS&P and the FCBT General Computer Controls. Work with IT compliance to ensure all assigned operational compliance responsibilities are carried out in an efficient manner and report any compliance concerns to senior At the discretion of Alabama Ag Credit, position may be offered at alternate titles and other business experience may be considered relevant. AA/EOE/M/F/D/V
    $29k-43k yearly est. 18d ago
  • Parts and Service Support Specialist

    Four Star Freightliner

    Technical support representative job in Valley, AL

    Job Details Valley AL - VALLEY, ALDescription Four Star Freightliner is the Southeast region's leading heavy and medium-duty truck dealer that offers a comprehensive line of Freightliner and Western Star brand trucks for both highway and vocational use. We are currently seeking a Parts and Service Support Specialist for our Valley, AL location. This is who we are... why you want to come and work for us!! **************************** RESPONSIBILITIES include, but are not limited to: Assist with customer updates via phone and email Assist with documentation of updates in Uptime Pro Manage Uptime Pro Express Assessment Status Follow up with Customers on Service Estimates Follow up with Customers for collection of payment Manage time clock accountability with Technicians Bill invoices when Tech is done with repair Email customer invoice and communicate repair is complete Assist with Warranty story corrections Issue miscellaneous and Sublet Pos Receive invoices from vendor and post to RO Process Parts Returns Posting Parts Process Core/Warranty Returns Manage Vendor Invoices Manage Purchase Orders Manage Cashbox / Daily Deposits Work with Sales Department to schedule Service for incoming new/used/traded trucks Fill in on Parts Front Counter, Parts Back Counter, Service Advisor as needed BENEFITS Paid health insurance - medical, dental, vision - for employees and dependents Life insurance Long & Short-Term Disability Paid holidays Paid vacation 401(K) Retirement Savings Plan Our Four-Star advantage is our people! Due to a high retention rate at the dealership locations as well as the commitment to invest in the employees, Four Star has experienced a consistent level of knowledge, expertise and support at each location. Qualifications Qualification: Previous experience as a Service Advisor, Admin or accounting experience is a plus. Analysis/problem-solving skills Communicate well-written and verbal Ability to multitask and have a sense of urgency Ability to develop and maintain good business relationships with both external and internal customers Customer service oriented with great interpersonal skills Process-oriented, attention to detail, and organized Reliable
    $30k-54k yearly est. 35d ago
  • Customer Support Technician

    360 It Professionals 3.6company rating

    Technical support representative job in Montgomery, AL

    360 IT Professionals is a California base Minority Business Enterprise specializing in the field of IT Consulting and Staffing. Since our Inception we have been providing industry leading IT solutions for Staffing and Software Development. We have more than 30 IT Staffing Services contracts across USA and working closely with Fortune 500 Companies and Key Private sector Agencies. We are providing staffing support to more than 10 State Customers across USA and have successfully staffed for more than 260 roles in last 6 months. Job Description Job Title: Customer Support Technician Duration: 2 months with likely extension up to further 2 years Work Location: Montgomery, AL Interview methods: Phone/Skype/F2F Required Skills: Responsible for Tier I software and hardware support. Diagnoses and resolves problems using documented procedures and checklists in the performance of most responsibilities. Enters call data into a tracking system. Escalates problems to higher level technical support professionals when necessary. Assists in the resolution of application, hardware and software problems. This reports directly to the Support Services Supervisor of Desktop Support, and serves as the first tier OIT Desktop Support to assist State Agencies with any issues (hardware, software, network). They are expected to respond efficiently and effectively to Service Desk tickets from OIT end users which are received by phone, email, or walk in and either resolve the issue or elevate the issue to the appropriate tier-2 level support if necessary. This position is required to accurately record all resolution steps to the current tracking software with a complete description of the problem, end user contract information, organization, resolution, and any other attributes required to support future end user queries. Skills Required Learner/entry level role. Provides Tier 1 support of low to medium complexity. Functions, somewhat independently, under general direction of more senior customer service representatives, supervisors or managers. In general, follows documented procedures and checklists. Microsoft/Windows OS/MAC OS/Apple product Installation and basic troubleshooting of software and hardware issues. The ability to troubleshoot in a timely manner and follow written instructions. CompTIA A+ break/fix field related experience in a desktop support role from initial set-up to finished product. Excellent interpersonal skills and the ability to communicate with others in a positive professional manner. Familiar with Active Directory, virtual environments, storage area servers/networks, LAN/WAN, MS Exchange, MS SharePoint and Office 365. Qualifications Skills Preferred: Experience Required: Typically has 1 to 2 years of IT work experience in computer systems or support with demonstrated working knowledge of basic hardware and software products and problem solving/troubleshooting skills. Education Required : Bachelor's Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience. CompTIA A+ Additional Information *** Local candidates strongly preferred****
    $33k-46k yearly est. 60d+ ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Technical support representative job in Montgomery, AL

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $30k-41k yearly est. 1d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Technical support representative job in Montgomery, AL

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $30k-41k yearly est. 9d ago

Learn more about technical support representative jobs

How much does a technical support representative earn in Auburn, AL?

The average technical support representative in Auburn, AL earns between $25,000 and $45,000 annually. This compares to the national average technical support representative range of $27,000 to $44,000.

Average technical support representative salary in Auburn, AL

$33,000
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