Technical support representative jobs in Boise, ID

Job DescriptionSummary Our client is a leading Managed IT Solutions Company located in Boise, ID and they are in need of an IT Helpdesk Support Level II, who has Managed Services Provider (MSP) experience. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software. Duties & Responsibilities End-User assistance Point person with Windows Desktop related issues Assist with Windows Servers Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Network Services and Equipment Installation LAN/WAN Installation and Maintenance Support Network Hardware Support and Installation Door card access, wander guard, lighting, HVAC Qualifications & Requirements Must have worked for an MSP (managed services provider) in the past. Three (3) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support History of network and firewall administration (Sonicwall & Meraki). RMM experience with NinjaOne, Connectwise, Kaseya, or DattoRMM. PSA Ticketing Experience with Autotask or Connectwise. Basic knowledge of network, server, and workstation troubleshooting knowledge. Excellent customer service skills (courteous, tactful, and professional demeanor). Excellent written and verbal communication skills, with experience presenting to groups. Reliable work ethic. A willingness to learn and grow

Our client is a leading Managed IT Solutions Company located in Boise, ID and they are in need of an IT Helpdesk Support Level II, who has Managed Services Provider (MSP) experience. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software. Duties & Responsibilities End-User assistance Point person with Windows Desktop related issues Assist with Windows Servers Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Network Services and Equipment Installation LAN/WAN Installation and Maintenance Support Network Hardware Support and Installation Door card access, wander guard, lighting, HVAC Qualifications & Requirements Must have worked for an MSP (managed services provider) in the past. Three (3) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support History of network and firewall administration (Sonicwall & Meraki). RMM experience with NinjaOne, Connectwise, Kaseya, or DattoRMM. PSA Ticketing Experience with Autotask or Connectwise. Basic knowledge of network, server, and workstation troubleshooting knowledge. Excellent customer service skills (courteous, tactful, and professional demeanor). Excellent written and verbal communication skills, with experience presenting to groups. Reliable work ethic. A willingness to learn and grow

Job Description Tier 2 Help Desk Technician - Bytagig At Bytagig, we're more than just an IT service provider - we're a dedicated partner to small businesses, startups, and entrepreneurs. Whether acting as your full-scale internal IT department or supporting your in-house team, our mission is simple: help your business run efficiently today while preparing for tomorrow's growth. We take a people-first approach to technology, ensuring every client receives personal, attentive service tailored to their unique needs. With a deep passion for IT, a drive for continuous improvement, and a commitment to doing whatever it takes, the Bytagig team is here to help you succeed. Our team thrives on curiosity, accountability, and fun - because we believe great service starts with a great culture. At Bytagig, you won't just be another cog in the machine - you'll be part of a team that values innovation, integrity, and growth. Here's what you can expect when you join us: A supportive and collaborative environment where your voice matters Opportunities to grow your skills, tackle challenging projects, and make a real impact A culture that celebrates learning, accountability, and having fun along the way A team that's passionate about technology and people If you're driven by purpose, eager to learn, and ready to be part of something meaningful - we'd love to meet you. Bytagig is a great place to grow your career! You will be exposed to a variety of technologies, and if you possess a strong work ethic and a desire to expand your IT expertise, we encourage you to apply! Learn more about us: Bytagig About Page The Tier 2 Help Desk Technician handles advanced IT support requests and escalations from Tier 1 staff. This role requires expertise in network, server, and VOIP administration, with the ability to proactively maintain, monitor, and optimize client IT systems. The position is on-site and requires frequent client site visits in the Boise area. Responsibilities Provide friendly, timely, and effective IT support to clients, ensuring a positive experience Troubleshoot, analyze, and resolve complex technical issues across networks, servers, VOIP, and end-user devices Monitor and maintain client systems proactively using advanced tools and solutions Deploy, configure, and maintain desktops, laptops, servers, network devices, firewalls, and VOIP systems Collaborate with Tier 1 technicians to diagnose, escalate, and resolve issues efficiently Apply diagnostic techniques to identify root causes, recommend solutions, and implement fixes Document all support actions, system changes, and resolutions in the tracking system Train users on proper use of hardware, software, and network resources Provide on-site client support regularly and assist with project delivery as needed Test and maintain system capabilities to ensure optimal performance Perform all other duties as assigned Qualifications High school diploma or GED required; relevant IT certifications a plus (e.g., Microsoft, Cisco, CompTIA) Valid Driver's License required 3+ years' experience in Tier 2 or equivalent IT support role, preferably at an MSP Strong experience in network administration, including LAN/WAN, routing, switching, firewalls, and wireless networks Strong experience in server administration, including Windows Server, Active Directory, and Office 365 environments VOIP system administration experience Proficient in troubleshooting hardware, software, and networking issues across a variety of platforms Ability to manage a flexible schedule and work on-site at client locations Excellent communication skills, able to translate technical information to non-technical users Physical Requirements Ability to lift and carry up to 40-50 lbs Comfortable working on ladders up to 10 feet Able to use basic hand tools (tools provided) Work Location & Schedule Monday - Friday 100% on-site at 9300 W Overland Rd, Boise, ID Compensation & Benefits Hourly pay: $24-$27/hour Benefits include medical and dental insurance, 401K with company match, PTO, and professional development assistance EEO Statement Bytagig is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Powered by JazzHR PyYJbS1437

The IT Support Specialist is primarily responsible for responding to client inquiries for technical assistance and ensuring courteous, timely and effective resolution of client issues. Problem resolution will involve the use of diagnostic and support request tracking tools, as well as require that the individual give remote support at the desktop and server level, escalating and coordinating support actions with other staff as needed. In addition, the IT Support Specialist is responsible for establishing and building relationships with clients by demonstrating willingness to pursue improved courses of action, delivering products and services that best serve client needs and using client feedback as a basis for improving service. The IT Support Specialist serves as an extension of the local facilities team after normal business hours, ensuring the facility is staffed for emergency response and physical security. This position is required to be on site. Hours are: 6a - 6p Sun/Mon/Tue alternating Wed Essential Functions: Provide initial analysis and triage for issues reported through phone calls, monitoring alerts from client and internal infrastructure, or service portal to gather all pertinent information, assess urgency, and facilitate resolution Monitor critical infrastructure and security systems supporting the local facility. Escort for Data Center and provide Smart / Remote hands support Respond to requests for technical assistance in person, via phone, and electronically, based on urgency Diagnose, research, and resolve technical hardware, software, application, and performance issues. Escalate as necessary and work with 3rd-party providers when needed. Proactively update users on status, document resolutions and perform timely follow-ups in accordance with established policy/standards Requirements Qualifications: Associate degree in Computer Science, Information Systems or related field, or equivalent work experience One + year experience in customer service role providing technical support ITIL v3 or v4 Foundation certification or 1 year's work experience in an ITIL environment preferred IT-related certifications preferred (CompTIA A+, Network+, Server+, CCNA or Microsoft) Above average desktop/laptop/network/hardware/software/application troubleshooting skills Microsoft Server Technologies, VMWare Windows Operating Systems, Active Directory, O365 Compensation: The compensation for this position is $37,595 - 50,470 annually. Final offer amounts are determined by multiple factors including experience and skillsets.

Field Technician - Controls / BAS Specialist - Boise, ID - Traveler This opportunity is with a leading provider of mission-critical data center solutions, delivering building automation services for hyperscale, Colo and enterprise data centers nationwide. This firm supports the installation, commissioning, and optimization of advanced control systems that ensure uptime and energy efficiency in critical environments. This opportunity offers a career-growth minded role with exciting projects, leading-edge technology, and competitive compensation and benefits. We are seeking a Field-Based (BAS) Building Automation Systems / Controls Technician with experience in installing, integration, testing, and commissioning building automation systems (BAS) and HVAC controls. The ideal candidate will possess strong technical expertise, hands-on installation experience, and a background working with mission-critical or large-scale facilities. Candidates should be proactive, adaptable, and capable of managing work onsite while leading subcontractor teams and interfacing directly with clients. Responsibilities: Lead and coordinate onsite installation efforts for BAS and HVAC control systems across mission-critical project sites including low voltage cable Work closely with all parties: project managers, systems engineers, software engineers, construction contractors / subs, equipment vendors and client staff to ensure proper operation, change orders and acceptance of the automation and software solutions Work with vendors: scheduling, resource management and coordination of construction and start-up services as needed with MEP trades: electrical, mechanical and equipment suppliers. Assist project leadership on automation projects of complex scope Review and interpret AE drawings, submittals, and relay logic to ensure proper system functionality Install and wire controllers and field devices, retrofit panels, manage cutovers, and oversee jobsite logistics Conduct and document functional testing, QA/QC checks of BAS Systems, and commissioning activities Perform QA / QC of BAS and integrated systems using BAS software tools Provide installation inspections and other closeout duties to ensure customer acceptance Provide markups for shop drawings to document as-built conditions Create, Modify, Develop MOPs and SOPS for equipment and processes Assist with pre-functional and functional testing Troubleshoot and optimize BAS systems using field tools and modern diagnostic techniques, including emerging technologies and corrective actions Provide clear and consistent communication with project managers, clients, and commissioning agents including daily site updates, daily site safety reporting and progress reports Provide input to project teams on estimating and takeoffs for proposals Work effectively with limited direction on day-to-day work and general instruction on new projects or assignments Maintain daily job site documentation including updates, safety logs, and tracking issues or changes Attend project bid walks; engineering surveys for retrofit projects Lead installation teams on daily and weekly meetings Participate in site audits, project estimates, and client demonstrations as needed Provide technical information and safety guidance for activities on site Qualifications: 5+ years of hands-on experience in BAS fieldwork-installation, testing, and troubleshooting required for mechanical and electrical systems Experience with Distech and Tridium Niagara platforms strongly preferred Technical proficiency with AE drawings, relay logic, and field device wiring Demonstrated leadership skills, ability to oversee field personnel and subcontractors Proficiency with Microsoft Office; AI and workflow-enhancing technologies Must be adaptable, resourceful, and able to work under pressure in fast-paced environments Ability to communicate effectively in both written and verbal Solid Organizational skills, with the ability to multitask Willingness to travel 50-75% U.S. work authorization required Previous experience in the Military / Military veterans in all branches that have experience with Electrical / Mechanical is a huge plus (Navy Nukes - EMN, ETN, MMNs, Seabees; Army - Power Generation; Air Force - Power Production; Generator Techs; Maritime; Coast Guard; etc.) Submittal Instructions: Please apply directly by clicking the link below, alternatively you can forward your resume directly to: ************************************** After applying, if you have further questions, you may call ************ and ask for Iggy. You can also submit via our career portal and take a look at other Critical Facility openings we are working on at, *************************** If this job is not for you, feel free to forward this along. WE PAY FOR REFERRALS!! Company offers competitive salaries and benefits package including medical insurance, a 401(k) plan EOE/AA Employer M/F/D/V Pkaza LLC is a third-party employment firm. All fees assessed by Pkaza LLC will be paid by our employer that we represent and not by the candidate

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: Deskside Support Representative Distributed Client Services Location: Boise,ID Duration: 12 months with possible extension · skills Overview (list or overview): Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors. · Need experience with iOS, HVDs and COU/Smart devices. · Must have good verbal and written skills, as well as ability to interact positively with clients. · Candidates should have valid driver's license and reliable transportation. Work is done at customer location. · Desktop support forwalk-up and scheduled appointments giving the client the premiere retail experience is imperative. Work shift? 1st Weekend coverage? No On call? No Travel required? Yes Additional Information For more information, Please contact Shubham ************ ***************************

Conduct operations in support of the Enterprise Service Desk. Execute scripts and answer calls. Troubleshoot, resolve, and/or escalate technical issues. Open and close tickets. Correlate events and incidents for management of Information Technology (IT) Services. Experience in IT customer service including two (2) years of IT ticketing system experience and one (1) year of experience in remote desk takeover tools and usage. Experience meeting service level goals and targets. Must possess a certification in a process-based platform including programs equal to ITIL, HDI, CoBIT, Lean Six, Six Sigma, etc. Kaztronix is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, age, religion, disability, veteran status or any other consideration made unlawful by federal, state or local laws. In addition, all human resource actions in such areas as compensation, employee benefits, transfers, layoffs, training and development are to be administered objectively, without regard to race, color, religion, age, sex, national origin, disability, veteran status or any other consideration made unlawful by federal, state or local laws. By applying to the position, you acknowledge that your information will be used by Kaztronix in processing your application.

Fisher's Technology Fisher's mission is to make our customers extremely happy through technology offerings and services that maximize business efficiency and performance. And we do all that while having a great time and loving our work. Fisher's Technology has been selected as one of the "Best Places to Work in Idaho" for the last sixteen years. Fisher's is a leading technology provider in Idaho, Montana, Utah, & Washington to help businesses perform at the top of their game. We manage IT environments (servers, cloud environments, network equipment, computers, mobile devices, applications, Cloud, VoIP, and internet services), sell and service office equipment (from Canon, Konica Minolta, HP, OCE and many others), and streamline business operations with electronic document management and related software solutions. Learn more at ******************** Position Summary Fisher's Technology is seeking a service-oriented and tech-savvy Tech Support I, Corporate to join our Internal IT team in Boise, ID. This role is the front line of IT support, responsible for resolving day-to-day technical issues and providing an exceptional support experience to our internal users. The ideal candidate is eager to grow their career in IT, enjoys helping others solve problems, and takes pride in delivering consistent, responsive service. This is a perfect opportunity for someone looking to gain exposure across endpoint support, user account management, and IT operations in a dynamic, fast-paced business environment. Roles & Responsibilities Technical Support * Serve as the first point of contact for internal users seeking technical assistance. * Troubleshoot and resolve issues related to desktops, laptops, printers, software, and basic networking. * Assist with password resets, application access, and Microsoft 365 application support. * Respond to and manage service tickets through ConnectWise PSA (or JIRA). * Provide in-person and remote support using ticketing and remote access tools. * Support device provisioning, imaging, and setup for new employees. * Assist with onboarding/offboarding tasks including account creation, email setup, and permissions. * Maintain cleanliness and organization of IT workspaces and hardware staging areas. * Monitor, resolve, and escalate issues flagged through RMM tools to Tier 2 as needed. * Perform routine system checks, update installations, and device maintenance. * Help enforce IT standards and best practices across assigned support areas. * Deliver on the Service Level Objectives (SLOs) from the company and meet KPI expectations. * Travel for IT project tasks, as needed. * Participate in on-call rotation for after-hours support. Process Optimization & Documentation * Maintain and update IT documentation, playbooks, how-to-guides, and knowledge base articles. * Analyze processes and recommend improvements to support workflows and team coordination. * Actively participate in team meetings and contribute to action item tracking. * Identify recurring user issues, process gaps, or tool inefficiencies and relay findings to the IT Manager for continuous improvement planning. Requirements Technical Qualifications: * Basic troubleshooting knowledge of user access issues, software installs, and driver problems. * Experience supporting users via phone, remote tools, and in person preferred. * Familiarity with computer hardware, printers, and basic networking (DNS, DHCP, TCP/IP). * Basic understanding of the Open Systems Interconnection (OSI) model preferred. * Basic understanding of Windows 10/11 OS, Microsoft 365 apps, and Active Directory (AD). * Familiarity with Voice over Internet Protocol (VoIP) phone systems preferred. Certifications: * CompTIA A+, Network+ or Security+ (Preferred - if none, opportunity to earn A+ within 90 days from start of employment) * Microsoft 365 Certified: Fundamentals (MS-900), preferred. Qualifications: * 1-2+ years' equivalent experience in IT Support or 3-4+ years' experience in customer service, preferred. * Excellent communication and customer service skills, both on the phone and in writing. * Ability to communicate technical issues clearly and effectively to non-technical stakeholders. * Strong ability to work in a team environment, providing training and support to Fisher's Team members and stakeholders. * Must be able to lift 25 lbs. frequently, 50 lbs. occasionally, and 50+lbs. with assistance. * Clean driving record. Fisher's Technology offers an extensive benefits package that includes the following: * Medical, Dental, & Vision Insurance * Life Insurance * Additional Voluntary Life Insurance * Paid Time Off * Paid Holidays & Extra Floating Holiday * 401(k) & 401(k) Matching * Employee Assistance Program * Flexible Spending Account * Health Savings Account * Hospital Indemnity * Short & Long Term Disability Insurance * Accident & Critical Illness Insurance

WE ARE WILDLAND BME Fire Trucks is more than a fire truck manufacturer. We opened our doors over 30 years ago because of our respect and admiration for the fire industry. Each and every apparatus that leaves our facility is built with its end-use in mind. Our team prides itself in building something that protects and serves departments across the US and Canada. BME has manufactured apparatus for CAL FIRE, BLM, USFS, and municipal fire departments across the US and is the branded leader in wildland fire apparatus. Being a family-owned company, we make sure that people are at the foundation of our business. From dealer to department, every person that walks through our doors will always be treated like family. We will always work with you and your department to ensure you have what you need for the frontlines. Every apparatus that leaves our facility is inspected for safety, durability, and performance. Our mission is to continue innovating fire apparatus so that it will perform no matter the severity of the fire season. That's the BME difference. BME Fire Trucks is seeking a motivated and reliable Temporary Yard & EHS Support Technician to assist with outdoor operations, yard cleanup, and environmental health & safety (EHS) projects. This short-term position (approximately 2 weeks, with potential for extension or future full-time hire) involves hands-on work supporting reorganization, equipment movement, and facility improvement projects around the plant and yard. The ideal candidate is forklift-experienced, comfortable working outdoors in varying weather conditions, and able to complete daily assignments with minimal supervision. Key Responsibilities Safely operate a forklift to move, load, and stage heavy materials and scrap. Reorganize yard areas, identify scrap items, and assist with storage planning. Take measurements and help establish the new hazardous-waste management area. Use hand and power tools (cutting wheel, drill, grinder, etc.) for cleanup and small fabrication projects. Apply weed spray, remove overgrowth, and fill asphalt cracks where weeds cause surface damage. Clear blocked or clogged yard drains includes digging and assisting with pump-outs. Assist in clearing pits inside the Assembly Shop and removing accumulated materials. Support decommissioning and component removal in the Progressor Room. Maintain an organized work environment and properly segregate waste and scrap. Follow all safety and environmental procedures, wearing appropriate PPE. Participate in special projects as needed Requirements Qualifications Proven forklift experience (certified or able to obtain internal certification). Basic mechanical and tool-handling skills. Comfortable working outdoors in all seasons. Physically capable of lifting 50+ lbs and performing hands-on tasks. Self-starter who can work independently with minimal supervision. Welding experience or interest in assisting with welding projects is a plus, but not required Salary Description $17-$20/hour

Boise, ID, US Bilingual (Spanish - English) We are currently seeking a motivated bilingual (Spanish-English), customer-oriented Technical Support Specialist to fill an onsite, office-based support position. The primary objectives of the Technical Support Specialist are to develop and maintain a thorough and complete knowledge of all HydroPoint products (including, but not limited to WeatherTRAK, WaterCompass, and Baseline Product lines) in order to provide an exceptional level of support to HydroPoint customers, distributors, and specifiers. A successful Technical Support Specialist will have the ability to quickly identify a customer's need, provide timely solutions, and communicate those solutions to the customer to maximize customer satisfaction. This is an onsite, office-based position in our Boise, Idaho location. This team operates out of our Baseline, Inc. office which is a subsidiary of HydroPoint Data Systems, Inc. Key Responsibilities: Handle all in-bound customer support interactions (phone calls, email, web requests) Appropriately escalate technical support issues within the technical support team, and provide any data or support in order to facilitate a quick resolution to the customer's issues Maintain ongoing follow-up outreach and communication loop with customers to keep them informed of expected steps, timelines, status updates and problem resolutions Document case notes, troubleshooting details, action plans, and resolutions for all support interactions in the company CRM service case system (Salesforce) Use the company Return Authorization process to facilitate warranty product replacements Maintain clear and accurate records of all customer interactions Maintain a professional manner at all times Technical Customer Support Specialists must be able to communicate clearly and effectively with HydroPoint personnel, distribution and other channel partners, and customers Must be available to work a set day shift Monday-Friday (flexible schedule options are available) Other duties as assigned or directed by the company Required Skills & Experience: Spanish-English bilingual language skills A proven track record in a technical support, call center, and customer service position is required High School Diploma or equivalent Minimum of two years of technical customer support experience is strongly preferred Hardware and software technical troubleshooting background is highly desired Experience in irrigation principles and systems is preferred Experience with electrical and/or mechanical systems is preferred Experience with IoT, networks, and cellular communications is preferred Excellent written and verbal communication skills are required Proficient with Outlook, Microsoft Word, Microsoft Excel, and/or other basic computer-based communication tools Practical problem-solving, critical thinking, and troubleshooting skills Well-honed listening skills and ability to identify root cause problem statements An ability to diffuse high-pressure situations through effective communication and empathy A hunger to learn and the ability to flourish in a dynamic, high-growth entrepreneurial environment Self-starter with a hands-on approach to training and a desire for continued learning Positive attitude and ability to work well as part of a collaborative team Ability to quickly learn irrigation, electrical, and networking technology-related concepts and effectively apply the concepts to troubleshoot and help educate others Attention to detail and the ability to assess and prioritize multiple tasks efficiently Desired Characteristics: High school or equivalent (Required) Call center: 2 years (Preferred) Software troubleshooting: 2 years (Preferred) Customer support experience Technical support

Job DescriptionDescription: Kendall Auto Group is seeking a Marketing Technical Support Specialist to collaborate with our team in the support of dealership personnel for our diverse group of car dealerships; including Acura, Audi, BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, GMC, Honda, Hyundai, Jeep, KIA, Lexus, Lincoln, Mazda, Mercedes-Benz, Porsche, RAM, Scion, Subaru, Toyota, and Volkswagen. This is not a remote position and requires on-site work in Meridian, Idaho. The primary responsibility of the QA/Technical Support Specialist is to proactively identify issues with our marketing and technology channels while providing support to dealerships for website and inventory issues: Handling incoming support calls, emails Inventory support Website support Solving support tickets over the phone or creating tickets for follow-up Identify and resolve inventory issues from DMS, IMS, and CMS Inventory reports Website Quality Assurance testing Phone number QA testing Website/Vendor Audits The required work schedule is Monday - Friday 8:00 am - 5:00 pm. We offer competitive hourly pay depending on experience. Join Kendall Auto Group and START SOMETHING GREAT! We are a family-owned and operated company with auto dealerships in Washington, Idaho, Oregon, Montana, and Alaska. Kendall has been selling and servicing vehicles since 1937. Our mission at Kendall is simple: To deliver an unrivaled customer experience. Through our highly motivated, knowledgeable and caring team of professionals, we pledge to listen to and respect your needs. Doing the right thing means more than selling and servicing vehicles. Our progressive attitude means being exceptional stewards of the communities we operate in. It means going above and beyond every day for the people who mean so much to us - our employees and customers. Our employees are members of the Kendall family, who share our same goals and passions. Ideal candidates are confident, driven people who are excited to grow and succeed with one of the most successful automotive dealerships in the Pacific Northwest. If you are looking for a rewarding career, we would like to meet you and start something great! Requirements: Positive Attitude and a Commitment to Excellence Willingness to Collaborate with and Contribute to a Winning Team Ability to Embrace and Drive Positive Change A proven track record in technical support and troubleshooting is required Wordpress skills are a plus HTML skills are a plus Automotive inventory experience is a plus Excellent written and verbal communication skills Proficient with e-mail, Microsoft Word, Microsoft Excel, and other basic computer-based communication tools Practical problem-solving skills Well-honed listening skills

Akkodis is seeking a Support Executive for a Contract with a client in Boise, ID. Candidates must have hands-on experience in troubleshooting network issues and performing hardware upgrades. Rate Range: $16/hour to $17/hour; The rate may be negotiable based on experience, education, geographic location, and other factors. Support Executive job responsibilities include: * Provide technical assistance to end-users via phone, email, or in-person for hardware, software, and network-related issues. * Troubleshoot and resolve IT support tickets, ensuring timely resolution and user satisfaction. * Install, configure, and maintain systems and applications as per company standards. * Document issues and solutions in the ticketing system for future reference and reporting. * Coordinate with internal teams and vendors for escalations and advanced troubleshooting. * Ensure compliance with IT policies and contribute to process improvements and user training. Required Qualifications: * Bachelor's degree in information technology, Computer Science, or a related field. * Minimum 2 years of experience in technical support or IT helpdesk roles. * Strong working knowledge of Windows OS, Microsoft Office Suite, and basic networking concepts. * Excellent troubleshooting skills for hardware, software, and peripheral devices, with a customer-focused approach. If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at ********************************. Pay Details: $16.00 to $17.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ************************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: * The California Fair Chance Act * Los Angeles City Fair Chance Ordinance * Los Angeles County Fair Chance Ordinance for Employers * San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

OPEN-COMPETITIVE EXAM NO. 2050 * CONTINUOUS RECRUITMENT * SALARY (LIBRARY): $75,032 - 88,094 RESIDENCY REQUIREMENT WAIVED This position is responsible for providing all areas of computer related technical support including installation, configuration, maintenance, troubleshooting and repair of personal computers, peripherals, applications software and telecommunication equipment and services. The incumbent has the added responsibility of recommending alternative procedures to users whenever appropriate. While the ability to exercise independent judgment is a requirement, general supervision is received from administrative personnel. Does related work as required. TYPICAL WORK ACTIVITIES: (Illustrative Only) * Installs, diagnoses, troubleshoots, maintains, configures and repairs computers, peripherals, monitors, network printers and other technology information equipment. Works with equipment vendors to further troubleshoot advanced issues or replace equipment under warranty; * Performs preventive maintenance, software and hardware upgrades on all technology equipment; * Installs and configures software applications on computers; * Creates, maintains and troubleshoots users in the domain management system and adjusts security access rights; * Provides technical support by phone, email or in person to users, and records interactions in the help desk ticketing system; * Discusses software and hardware needs with users to determine what needs to be modified or upgraded; * Troubleshoots technical problems; notifies and work with appropriate IT staff members to keep abreast of current issues and runs diagnostics on equipment; * Maintains database of workstations and any IT related equipment; * Provides maintenance of the telephone system and handset equipment, including equipment replacement and assisting users with configurations changes; * Logs, tracks and follows up on all users, concerns and problems; notifies users of impending down time during regularly scheduled hours; * Prepares forms, reports, and statistics as required. MINIMUM QUALIFICATIONS: (A) Graduation from a regionally accredited or New York State registered two year college or university with an Associate's Degree and two (2) years of experience in the installation, maintenance and technical support of computer software and hardware applications; or (B) Graduation from high school or possession of a High School Equivalency Diploma and four (4) years of experience as described in (A); or (C) An equivalent combination of education/training and experience as defined by the limits of (A) and (B). SPECIAL REQUIREMENT: Possession of a Class D Driver's License valid in the State of New York; Ability to lift 30 lbs. SUBJECT OF EXAMINATION: The examination will consist of: a rated evaluation of training and experience. Only your rating on the evaluation of training and experience will be considered when computing final scores. RATED EVALUATION OF TRAINING AND EXPERIENCE You will complete a questionnaire that asks for specific information on your information technology education (formal degrees, IT-related training courses, certifications) and experience. You will also be asked to briefly describe a significant achievement in each of the job's areas and to provide the name and contact information for someone who can verify your information.

At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly, and errors are fixed without any interruption to the mission. Want to start your journey with the Navy? Apply Now Enlisted None What to Expect Information Systems Technician More Information Responsibilities Information Systems Technicians manage communication operations and networks aboard Navy vessels, and play a vital role in everything from electronic mail systems to special intelligence and information warfare systems. There are two types of Information Systems Technicians depending on whether you choose to serve on ships or submarines. Responsibilities may include: INFORMATION SYSTEMS TECHNICIAN (IT) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Ensuring the proper security and handling of communications materials, systems and equipment Performing diagnostics and data recovery operations and maintaining logs INFORMATION SYSTEMS TECHNICIAN SUBMARINES (ITS) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Performing diagnostics and data recovery operations, and maintain logs Operating and maintaining electronic equipment used for detection and tracking, communication security and cryptography and Electronic Warfare Systems Operating and maintaining testing and auxiliary equipment Ensuring the proper security and handling of communications materials, systems and equipment Work Environment As an IT, you are primarily stationed aboard ships at sea, while you'll serve aboard submarines as an ITS. You will also receive shore assignments. Your typical work environment will be a clean, climate-controlled indoor space used to house electronic equipment or computers. Training & Advancement Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), both ITS and ITs report for specialized training, including: Class "A" Technical School (24 weeks) in Pensacola, FL (for ITs) or Groton, CT (for ITSs) for training on Microsoft, Cisco and Oracle computer software and hardware fundamentals, automatic data processing, security, and system theory and operation. After "A" School, Information Systems Technician Submarines (ITS) will also attend submarine training: Basic Enlisted Submarine School (8 weeks) in Groton, CT, for training in basic submarine systems. Note that this training is only for Information Systems Technician Submarines (ITS). After completing training, ITs and ITSs will receive their first assignments. ITs may be assigned to a ship, communication station or shore station, while ITSs may be assigned to a submarine, communication station or shore station. Promotion opportunities are regularly available but competitive and based on performance. Advanced Training Advanced training as an Information Systems Technician may be available during later stages of your career. For those with further leadership aspirations and a college degree, Officer roles may be available, providing opportunities to lead and train others. Post-Service Opportunities Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as IT and network support, computer programming, web development, and information security. Education Opportunities Beyond offering access to professional credentials and certifications, Navy technical and operational training as an Information Systems Technician can translate to credit hours toward a bachelor's or associate degree through the American Council on Education. You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill. Qualifications & Requirements A high-school diploma or equivalent is required to become an Enlisted Sailor and an Information Systems Technician. Due to the sensitive nature of this role, you must be a U.S. citizen eligible for a "Top Secret" security clearance, which requires a background investigation. Immediate family members must also be U.S. citizens. IT and ITS applicants should have good arithmetic, writing and speaking skills, and should be able to use and understand computers. You should also be able to perform detailed work, keep accurate records and work well with others as part of a team. Important physical attributes include good manual dexterity and physical strength. ITS applicants must be willing to serve aboard submarines. General qualifications may vary depending upon whether you're currently serving , whether you've served before or whether you've never served before . Part-Time Opportunities Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Systems Technicians in the Navy Reserve typically work at a location close to their homes. For annual training, you may serve anywhere in the world, including locations in the U.S., at bases overseas, or in areas where humanitarian needs are great. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that. Information Systems Technicians in the Navy Reserve serve in an Enlisted role. Before receiving the ongoing professional training that comes with the job, initial training requirements must be met. For current or former military Enlisted servicemembers, prior experience satisfies the initial Recruit Training requirement, so you will not need to go through Boot Camp again. For those without prior military experience, you will need to meet the initial Recruit Training requirement by attending Boot Camp in Great Lakes, IL. This training course will prepare you for service in the Navy Reserve and count as your first Annual Training. Compare Navy Careers See how a career as an Information Systems Technician compares to other Navy jobs. 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The Help Desk Tech helps users achieve optimum use of their computer and the network by performing needs analysis, procurement support, installation, training, preventative maintenance and problem resolution. Responsible for installing, configuring, and maintaining corporate hardware and software for team members. Manages the help desk system and responds to team members request in timely and professional manner. The Help Desk Tech has routine contact with Information Systems staff, all levels of employees as end users, and vendor representatives. Responsible for coordination of all activities regarding the organization's help desk. Essential duties and responsibilities include the following. Other duties may be assigned. Configuration of team member's equipment to connect to the Network/Internet. Provide team member support and technical issue resolution via E-Mail, phone and other electronic medium. Configure team member's software to connect to LAN and Internet application servers. Provide training to team members in the use of system and applications. General understanding of Microsoft OS and application operations related to company offered services. Identify and correct or advise, on operational issues in team member's computer systems. Perform creation of new accounts using company provided tools. Manage existing user accounts using company provided tools. Qualifications/Experience: Able to work independently and efficiently to meet deadlines. Able to promptly answer support related email, phone calls and other electronic communications. Self motivated, detail-oriented and organized. Experience with hardware and software issues. General understanding of networking principals. Proficient in LAN and Internet related applications such as E-Mail clients, FTP clients and Web Browsers. Excellent communication (oral and written), interpersonal, organizational, and presentation skills. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee is frequently required to lift up to 10 pounds. The employee is occasionally required to lift up to 25 pounds.

Are you currently working toward a Computer Science, Computer Information Systems, or engineering/math degree at an accredited college or university? Are you interested in a career in IT? Would you like to work on a team to practice skills relevant to your desired career? If so, you could be the perfect candidate for our Information Technology Intern- Server Team role at Idaho Central Credit Union! Idaho Central Credit Union's mission is to help our members achieve financial success. As an Information Technology Intern, you will assist in various IT projects and gain knowledge and experience about the function of our Server Team in the Credit Union. At work, your Primary Responsibilities will include: Analyst and report on all controls associated with the ICCU Security Program. Working with IT Security Analysts and other stakeholder to help ensure that ICCU is secure and available through the implementation of best practices, risk-based security requirements, and set controls. Maintaining and support the Splunk SIEM Product used by ICCU. Provide front line monitoring and configuration of security systems. Assist in security investigations. Other duties as assigned. Before you apply, make sure you have: Are either a current Junior, Senior or in a current Post Graduate degree course with an accredited university. Taking relevant courses focused on IT Security. Able to work during agreed upon schedule. Also, please let us know in your application if you have: Begun working toward a Computer Science, Computer Information Systems, Engineering/Math degree or a related degree at an accredited college or university. Security certifications such as Security+. This role will also require some physical abilities including the ability to sit for extended periods of time, lift 20-40 pounds of office supplies, reach keyboards, and operate basic office machines. You must be eligible for membership at Idaho Central Credit Union to obtain employment. About Idaho Central Credit Union: Since 1940, our mission has been to help members achieve financial success; and we have fun doing it! The culture is one where we care about each other. We are a work family, and you can feel it when you're a part of it. Idaho Central Credit Union was named a Best Place to Work in Idaho. Plus, we are a top financially performing credit union in the nation. ICCU was voted for large companies the Best Place to work in Idaho. We have also been named by S&P Global Market Intelligence as the top performing credit union in the nation. We are a talent-based organization looking for talented individuals to help our members achieve financial success. Idaho Central Credit Union is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, age, disability, protected veteran status or other characteristics protected by law. The above statements reflect the general details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be inherent of the job.

Brand Overview:As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America. We inspire women of all ages to look and feel their best - just as they are. With 900+ stores, we've earned our reputation as a leader in hometown fashion. The true secret to our success is deeply rooted in our commitment to our values.Ready to apply? We currently have an opportunity for a Temporary Retail Sales Support to join our team located at our Store 0506-Ontario Mktplc-maurices-Ontario, OR 97914. Ready to help bring feel good fashion for real life™ to hometowns across North America? We're looking for individuals with a passion for fashion that have what it takes to give the kind of exceptional service our customers know, love and deserve from us. Since 1931, we've helped women look and feel their best every day - making maurices not only a special place to shop, but a great place to work and connect. Apply today! Position Overview: Looking to work in a fast-paced environment? Join our team for the holiday season and earn some extra cash and a 40% discount. You'll get to help our customers find gifts for family and friends as well as dress themselves for all their holiday events! As a member of our team, you'll provide excellent service to our customers and make sure the store looks great! And we'll make sure you have fun while doing it! Apply today if you are people focused, goal oriented, have a flexible schedule. The above information has been designed to indicate the general nature and level of work performed by employees within this classification. Location: Store 0506-Ontario Mktplc-maurices-Ontario, OR 97914 Position Type:Temporary (Fixed Term)/Part time Benefits Overview: ********************************* Equal Employment Opportunity The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business. The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process. Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.

Job DescriptionSummary Our client is a leading Managed IT Solutions Company located in Boise, ID and they are in need of an IT Helpdesk Support Level II, who has Managed Services Provider (MSP) experience. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software. Duties & Responsibilities End-User assistance Point person with Windows Desktop related issues Assist with Windows Servers Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Network Services and Equipment Installation LAN/WAN Installation and Maintenance Support Network Hardware Support and Installation Door card access, wander guard, lighting, HVAC Qualifications & Requirements Must have worked for an MSP (managed services provider) in the past. Three (3) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support History of network and firewall administration (Sonicwall & Meraki). RMM experience with NinjaOne, Connectwise, Kaseya, or DattoRMM. PSA Ticketing Experience with Autotask or Connectwise. Basic knowledge of network, server, and workstation troubleshooting knowledge. Excellent customer service skills (courteous, tactful, and professional demeanor). Excellent written and verbal communication skills, with experience presenting to groups. Reliable work ethic. A willingness to learn and grow Employment Type: Full time Location: Boise, ID

Job DescriptionDescription: WE ARE WILDLAND BME Fire Trucks is more than a fire truck manufacturer. We opened our doors over 30 years ago because of our respect and admiration for the fire industry. Each and every apparatus that leaves our facility is built with its end-use in mind. Our team prides itself in building something that protects and serves departments across the US and Canada. BME has manufactured apparatus for CAL FIRE, BLM, USFS, and municipal fire departments across the US and is the branded leader in wildland fire apparatus. Being a family-owned company, we make sure that people are at the foundation of our business. From dealer to department, every person that walks through our doors will always be treated like family. We will always work with you and your department to ensure you have what you need for the frontlines. Every apparatus that leaves our facility is inspected for safety, durability, and performance. Our mission is to continue innovating fire apparatus so that it will perform no matter the severity of the fire season. That's the BME difference. BME Fire Trucks is seeking a motivated and reliable Temporary Yard & EHS Support Technician to assist with outdoor operations, yard cleanup, and environmental health & safety (EHS) projects. This short-term position (approximately 2 weeks, with potential for extension or future full-time hire) involves hands-on work supporting reorganization, equipment movement, and facility improvement projects around the plant and yard. The ideal candidate is forklift-experienced, comfortable working outdoors in varying weather conditions, and able to complete daily assignments with minimal supervision. Key Responsibilities Safely operate a forklift to move, load, and stage heavy materials and scrap. Reorganize yard areas, identify scrap items, and assist with storage planning. Take measurements and help establish the new hazardous-waste management area. Use hand and power tools (cutting wheel, drill, grinder, etc.) for cleanup and small fabrication projects. Apply weed spray, remove overgrowth, and fill asphalt cracks where weeds cause surface damage. Clear blocked or clogged yard drains includes digging and assisting with pump-outs. Assist in clearing pits inside the Assembly Shop and removing accumulated materials. Support decommissioning and component removal in the Progressor Room. Maintain an organized work environment and properly segregate waste and scrap. Follow all safety and environmental procedures, wearing appropriate PPE. Participate in special projects as needed Requirements: Qualifications Proven forklift experience (certified or able to obtain internal certification). Basic mechanical and tool-handling skills. Comfortable working outdoors in all seasons. Physically capable of lifting 50+ lbs and performing hands-on tasks. Self-starter who can work independently with minimal supervision. Welding experience or interest in assisting with welding projects is a plus, but not required