Post job

Technical support representative jobs in Bowling Green, KY

- 83 jobs
All
Technical Support Representative
Customer Service Representative
Technical Support Specialist
Information Technology Specialist
Information Technology Internship
Junior Technician
Support Specialist
On-Site Technician
Technician Support Tier
Support
Projection Technician
  • Call Center/Customer Service Rep

    Collabera 4.5company rating

    Technical support representative job in Bowling Green, KY

    Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $525 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia), and Europe (Ireland, Netherlands, Poland, United Kingdom). We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers. Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 50 offices across the globe with a presence in ten countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations. For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings. Awards and Recognitions --Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012) --Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013) --Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US. Job Description Day2Day: handling inbound customer service calls Qualifications Requirements: 3 months of customer service experience Strong communication over the phone Ability to work on multiple monitors Able to show up to work on time Plusses: Call Center experience Bilingual (Spanish) Additional Information To know more or discuss regarding this opportunity, please contact: Nishita Honest ************ *******************************
    $26k-33k yearly est. Easy Apply 60d+ ago
  • Mission Support Specialist

    Department of Homeland Security 4.5company rating

    Technical support representative job in Bowling Green, KY

    Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Summary Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Overview Help Accepting applications Open & closing dates 10/27/2025 to 12/31/2025 Salary $63,163 to - $98,422 per year The salary range shown is for base salary only, actual salary will be determined based on the duty location of the selectee. Pay scale & grade GS 11 - 12 Locations Many vacancies in the following locations: Anchorage, AK Birmingham, AL Gadsden, AL Mobile, AL Show morefewer locations (185) Montgomery, AL Fayetteville, AR Fort Smith, AR Little Rock, AR Texarkana, AR Eloy, AZ Florence, AZ Phoenix, AZ Tucson, AZ Yuma, AZ Adelanto, CA Bakersfield, CA Calexico, CA Camarillo, CA El Centro, CA Fresno, CA Los Angeles, CA Morgan Hill, CA Redding, CA Sacramento, CA San Bernardino, CA San Diego, CA San Francisco, CA Santa Ana, CA Santa Maria, CA Stockton, CA Alamosa, CO Aurora, CO Centennial, CO Craig, CO Durango, CO Florence, CO Frederick, CO Grand Junction, CO Hartford, CT Dover, DE Fort Myers, FL Jacksonville, FL Miami, FL Miramar, FL Orlando, FL Plantation, FL Pompano Beach, FL Stuart, FL Tallahassee, FL Tampa, FL Atlanta, GA Folkston, GA Lumpkin, GA Savannah, GA Tamuning, GU Honolulu, HI Cedar Rapids, IA Des Moines, IA Sioux City, IA Boise, ID Idaho Falls, ID Twin Falls, ID Broadview, IL Chicago, IL Rock Island, IL Indianapolis, IN Wichita, KS Bowling Green, KY Louisville, KY Alexandria, LA Baton Rouge, LA Jena, LA Lafayette, LA New Orleans, LA Oakdale, LA Winnfield, LA Burlington, MA Baltimore, MD Salisbury, MD Scarborough, ME Detroit, MI Grand Rapids, MI Fort Snelling, MN Kansas City, MO Saint Louis, MO Strafford, MO Gulfport, MS Pearl, MS Billings, MT Cary, NC Charlotte, NC Greensboro, NC Hendersonville, NC Wilmington, NC Grand Forks, ND Grand Island, NE North Platte, NE Omaha, NE Manchester, NH Elizabeth, NJ Mount Laurel, NJ Newark, NJ Albuquerque, NM Chaparral, NM Las Cruces, NM Roswell, NM Las Vegas, NV Reno, NV Batavia, NY Buffalo, NY Central Islip, NY Champlain, NY Malta, NY New York, NY Brooklyn Heights, OH Cincinnati, OH Westerville, OH Oklahoma City, OK Tulsa, OK Eugene, OR Medford, OR Portland, OR Lords Valley, PA Philadelphia, PA Philipsburg, PA Pittsburgh, PA Williamsport, PA York, PA Aguadilla, PR Guaynabo, PR Warwick, RI Charleston, SC Columbia, SC Greer, SC Sioux Falls, SD Chattanooga, TN Knoxville, TN Nashville, TN Alvarado, TX Amarillo, TX Anson, TX Athens, TX Austin, TX Big Spring, TX Conroe, TX Corpus Christi, TX Dallas, TX Del Rio, TX Edinburg, TX El Paso, TX Harlingen, TX Houston, TX Huntsville, TX Karnes City, TX Laredo, TX Livingston, TX Los Fresnos, TX Lubbock, TX Memphis, TX Midland, TX Pearsall, TX Pecos, TX Pflugerville, TX Raymondville, TX San Angelo, TX San Antonio, TX Taylor, TX Waco, TX Ogden, UT Orem, UT Saint George, UT West Valley City, UT Bowling Green, VA Chantilly, VA Harrisonburg, VA Norfolk, VA Richmond, VA Salem, VA Charlotte Amalie, VI Saint Thomas, VI Saint Albans, VT Ferndale, WA Richland, WA Seattle, WA Tacoma, WA Yakima, WA Milwaukee, WI Charleston, WV Cheyenne, WY Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 12 Job family (Series) * 0301 Miscellaneous Administration And Program Supervisory status No Security clearance Other Drug test Yes Position sensitivity and risk High Risk (HR) Trust determination process * Credentialing * Suitability/Fitness Financial disclosure Yes Bargaining unit status No Announcement number OPM-ERO-12821405-DHA-EKS Control number 848931800 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Clarification from the agency These positions will be filled through the Office of Personnel Management's Direct Hire Authority for the occupation and is open to all U.S. citizens. Duties Help As a Mission Support Specialist, at the full performance level you will perform the following duties: * Coordinate and perform a wide variety of administrative and management services essential to the operations of the office including, but not limited to: management information systems, telecommunications, budget, finance, procurement, human resources, training, logistics, property, space, records and files, printing and graphics, mail, travel, and office equipment; * Advise management on assigned administrative matters; * Conduct or participate in the evaluation of administrative programs, systems and methods and identify ways to improve the efficiency and effectiveness of these services at the local level; * Represent the office in dealings with vendors and organizations within the agency that have primary responsibility for these services; * Operate, manage, and oversee a fleet management program including: purchase, disposal, maintenance, budgeting, and reporting functions. Requirements Help Conditions of employment * You must be a U.S. citizen to apply for this position. * You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs. * Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see ********************* * One-year probationary period may be required. * A pre-employment drug test will be required. * If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application. * DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. * All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. * Incentives may be authorized; however, this is contingent upon funds availability. * License required: No * Pre-employment physical required: No * Bargaining Unit Position:No * Financial Disclosure: If you are hired, you may be required to complete a Confidential Financial Disclosure Report (OGE Form 450) within 30 days after appointment. * Qualification requirements must be met for those applications submitted by each cut-off date. * Complete the initial online assessments and USA Hire Assessment, if required. Qualifications Minimum Qualifications for GS-11: Specialized Experience: At least one year of specialized experience equivalent to the GS-09 level in the Federal service that included experience such as: * Coordinating and monitoring a variety of administrative projects (e.g. budget, personnel, travel, space, logistics). * Identifying and recommending solutions to a wide range of administrative problems. * Analyzing administrative data from a variety of sources to develop trends, patterns, profiles, estimates, and studies. * Preparing preliminary and finished reports and documents. * Representing the office in dealings with vendors and personnel from administrative support organizations. OR Education: Ph.D or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M. in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentages. Minimum Qualifications for GS-12: Specialized Experience: Applicant must demonstrate at least one year of specialized experience equivalent in difficulty and responsibility to the GS-11 level in the Federal service that included experience such as: * Applying (and modifying, if necessary) established practices to specific administrative problems which involve many variables. * Conducting independent evaluations on administrative functions and preparing study findings, recommendations, and reports. * Providing advice on a variety of administrative and management programs and procedures. * Making agreements and commitments at meetings and during telephone discussions in accordance with previously received functions. * Performing liaison functions with other organizations, including effectively presenting the organization's needs and establishing harmonious working relations with counterparts. All qualification requirements must be met by the cutoff dates listed under additional information. Qualification claims will be subject to verification. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned. Special Instructions for Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Failure to provide such documentation with your application will result in lost consideration. For further information, visit: ************************************************************************** Additional information THIS IS AN OPEN CONTINUOUS ANNOUNCEMENT. Applicants will be referred periodically throughout the announcement period based on the schedule below. * 1st Cut-off on 11/01//2025 * 2nd Cut-off on 12/01/2025 * Final Cut-off on 12/31/2025 Promotion Potential: When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval. Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet these standards, all selected applicants must undergo and successfully obtain and maintain a background investigation as a condition of placement into this position. This may include a credit check, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs. Pursuant to Executive Order 12564, and the DHS Drug-Free Workplace Plan, ICE is committed to maintaining a drug-free workplace and, therefore, personnel in safety- or security-sensitive positions (testing designated positions) are subject to random drug testing. Moreover, other drug testing of employees (e.g., reasonable suspicion drug test) may be conducted in order to ensure a safe and healthy work environment. All applicants tentatively selected for employment at ICE are subject to pre-employment drug testing and a final offer of employment is contingent upon a negative drug test result. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire CompetencyBased Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport.usastaffing.gov/hc/en-us/sections/**********9652-Reasonable-Accommodation-Information) Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. A student loan repayment incentive may be available, in which case a service agreement will be required. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): * Attention to Detail * Customer Service * Decision Making * Flexibility * Integrity/Honesty * Interpersonal Skills * Learning * Reading Comprehension * Reasoning * Self-Management * Stress Tolerance * Teamwork Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. To preview the assessment questionnaire, click the following link: ******************************************************** Direct Hire Authority: These positions will be filled through the Office of Personnel Management's Direct Hire Authority. The "Rule of Three", Category Rating and Veterans Preference will not apply to this vacancy. For more information on Direct Hire Authority, please see: OPM Direct Hire Fact Sheet. Veterans: Although the Direct Hire Authority permits hiring without regard to Veterans Preference, applicants who are eligible for Veterans Preference are still encouraged to include that information in their application and submit supporting documentation (i.e. DD-214, or other substantiating documents). View information on veterans' preference. Career Transition Assistance Program: This program applies to Federal service employees whose positions have been deemed surplus or no longer needed, or employees who have been involuntarily separated from a Federal service position within the competitive service. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP or ICTAP; 2) be rated well-qualified for the position; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. Well-Qualified includes those applicants whose knowledge, skills, and abilities clearly exceed the minimum qualification requirements for the position. For information on eligibility criteria and required documentation, go to: ************************************************************ Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. A student loan repayment incentive may be available, in which case a service agreement will be required. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help To apply for this position, you must submit a complete Application Package which includes: 1. Your resume showing relevant experience, education and training. Work experience must include: job title, duties, employer's name, employer's telephone number, employer's address, starting and ending dates (MM/YY), hours worked per week, and indicate whether or not we may contact your current supervisor. Limit your resume to two pages. Only resumes 2 pages in length will be accepted to determine eligibility and qualifications. For more information, view the following link. USAJOBS Help Center - Update your resume now so it meets new resume requirements 2. Other supporting documents (only submit if applicable to you): * Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable) or a list of coursework with hours completed. * Are you a veteran entitled to preference? Submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) or notice form. Those applying for 10-Point preference must fill out the SF-15 and provide an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions. * Are you claiming special priority selection rights under the Career Transition Assistance Program (ICTAP/CTAP)? If so, submit all of the following: * A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement; * A copy of your most recent SF-50 "Notification of Personnel Action'', noting your positions, grade level, and duty location; * A copy of your latest performance appraisal including your rating; and * Any documentation from your agency that shows your current promotion potential if applicable. * Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment: * Position title; * Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee); * Agency; and * Beginning and ending dates of appointment. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
    $63.2k-98.4k yearly 52d ago
  • Technical Support Specialist

    Firefighters First Federal Credit Union 3.9company rating

    Technical support representative job in Hendersonville, TN

    The position will start off remote then transition to in office in Hendersonville, TN once our office is open. Currently only considering local candidates. Firefighters First Federal Credit Union has proudly been serving the firefighter community since 1935. We have built trusting relationships within the fire family as the nation's largest exclusive firefighter credit union. Our commitment to providing our members with exceptional financial products and services, along with our legendary service, has allowed us to grow our membership nationally. Join a team that values its employees, invests in professional growth, and makes an impact in the firefighter community. Currently, we have an immediate opening for a Technical Support Specialist to join our team in Hendersonville, TN! The Technical Support Specialist is responsible for providing a variety of first level technical support to internal and remote users which is essential to the viability of the Credit Union's IT systems. Primary Responsibilities: Providing day-to-day operations support for the Credit Union's Helpdesk support service which includes identifying and resolving user's technical issues in a timely manner. Managing the helpdesk ticketing system to prioritize and assign tickets to the responsible party. This includes documenting all support interactions in the Help Desk ticketing system (ServiceDesk). Performing Active Directory users and objects management in accordance to department standards. Analyzing system documentation and presenting to user, either in writing or verbally, the proper procedures, and/or system features to resolve operational issues. Responding to requests for technical assistance in person, via phone, or using remote support tools. Identifying and escalating situations requiring urgent attention. Basic Qualifications: Education: High school diploma or equivalent experience. Minimum five years' experience and demonstrated knowledge of Microsoft Windows, Active Directory user management, Exchange Email setup and troubleshooting, general knowledge of TCP/IP troubleshooting, Dell/HP/Lenovo desktop/laptop hardware and IP Phone setup. Experience in implementing software applications within a Microsoft environment Experience in setting up various hardware components (docking station, usb devices, display technologies) Experience in working with Virtual Desktop Infrastructure (VMwware Horizon) preferred Firefighters First Federal Credit Union is an Equal Employment Opportunity employer. We do not discriminate based upon race, color, religion, age, gender, marital status, physical or mental disability, medical condition, pregnancy, sexual orientation, gender identity or expression, national origin, veteran status, genetic information, or any other status protected under federal, state, or local law. Firefighters First Federal Credit Union is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources at ***********************.
    $38k-74k yearly est. Auto-Apply 60d+ ago
  • Tier I Tech Support

    A & C Business Enterprises 3.9company rating

    Technical support representative job in Gallatin, TN

    Job Details Gallatin Warehouse - Gallatin, TN $45000.00 - $55000.00 SalaryDescription What we are looking for: A&C Business Enterprises is seeking an energetic Tier 1 Help Desk / Onsite Tech to provide in-house customer support to our corporate, retail and warehouse operations. The ideal candidate would have an outgoing personality and desire to be developed in the IT field. What IT covers at A&C Business Enterprises Network Security Cameras / DVRs ISPs including Phone and Internet Point of Sale Devices Desktops and Laptops Benefits Will be trained on our practices and work in an environment open to feedback and assistance Once situated with the company you can obtain training for any IT related certificates that will be paid for by the company Work directly and contribute on building the IT infrastructure of a growing company Health, Dental, Vision and Life Insurance available the first of the month after your 60 th day of employment. PTO that accrues from day one. Help Desk Responsibilities Serve as the first point of contact for employees seeking technical assistance over the phone or email Perform remote troubleshooting through diagnostic techniques and pertinent questions Determine the best solution based on the issue and details provided by employees Walk the customer through the problem-solving process Direct unresolved issues to the next level of support personnel Provide accurate information on IT products or services Record events and problems and their resolution in logs Follow-up and update customer status and information Pass on any feedback or suggestions by employees to the appropriate internal team Identify and suggest possible improvements on procedures Onsite Duties Assist with Onsite Network upgrades Must be comfortable with heights, Scissor lifts. Ladders, etc. Knowledgeable on how to run and terminate network cabling Onsite visits are directed for upgrades, rarely are onsite required to day-to-day issues Basic Troubleshooting of Point-of-Sale Devices, Networking equipment, ISP provided equipment Qualifications Qualifications: Excellent verbal and written communication skills Proven time management skills Proven reliability and the ability to work independently Excellent customer service skills Problem solving and troubleshooting skills Proven capability to handle confidential matters with discretion when interacting with customers 1-2 years of tech support experience is preferred Bachelor's degree in Information Technology or Computer Science is preferred
    $45k-55k yearly 60d+ ago
  • IT Intern

    Holley Performance

    Technical support representative job in Bowling Green, KY

    Job Description 2026 Summer Internship Program We are seeking a highly motivated and detail-oriented IT and Computer Science Intern to join our team. This internship offers hands-on experience working with a wide range of technologies and IT systems. You will assist both the IT and development teams in troubleshooting, system maintenance, software development, and network management. This is an excellent opportunity to apply your technical knowledge in a real-world environment while learning directly from experienced professionals. Key Responsibilities: Assist with troubleshooting hardware, software, and network issues. Provide day-to-day support for IT operations and user requests. Help maintain and update company software, databases, and systems. Collaborate with the development team on coding, debugging, and testing new software applications or tools. Support IT infrastructure projects, including installations, upgrades, and configurations. Assist in monitoring and maintaining network security. Help configure, deploy, and maintain computers and technology equipment. Document technical procedures, support requests, and issue resolutions. Participate in team meetings to discuss project progress, priorities, and problem-solving approaches. Perform data backups, system restores, and other routine maintenance tasks. Qualifications: Currently pursuing a degree in Computer Science, Information Technology, or a related field. Basic understanding of computer hardware, software, and networking concepts. Proficiency in programming languages such as Java, Python, or C++ (based on project focus). Familiarity with IT systems, databases, and networking protocols. Experience with Microsoft Office Suite (Word, Excel, PowerPoint). Strong analytical and problem-solving skills with attention to detail. Excellent written and verbal communication skills. Ability to work both independently and collaboratively within a team. Eagerness to learn new technologies, tools, and methodologies.
    $26k-38k yearly est. 5d ago
  • Customer Service Representative #1925

    Fivestar Careers

    Technical support representative job in Bowling Green, KY

    General Summary: Customer Service Representatives provide a friendly, quick, and safe atmosphere for customers and fellow employees. They conduct sales transactions, ensure the store is well stocked, and exceptionally clean. Provide FiveStar customer service by greeting, thanking, making eye contact, and engaging with customers, making them feel welcome and appreciated. Complete fast paced, accurate sales transactions on a register, and accurately account for any mistakes in transactions such as voids or misprints of financial products. Prepare quality food using food service equipment (fryers, ovens, slicers, etc.) according to FiveStar guidelines and food safety standards. Maintain PAR levels in the Deli (Cold and Hot). Promote FiveStar specials by informing customers and suggestive selling on each transaction. Clean and merchandise sales areas (deli, sales floor, and cooler) to ensure product is always visually appealing and available for our customers. Clean floors, restrooms, parking lots, and all other areas around the store. Practice safe working habits that align with company safety rules. Comply with all local, state, and federal laws. Follow all company policies as outlined in the FiveStar employee handbook. Minimum Qualifications: At least 18 years old. Ability to multi-task to meet customer's needs. Professional appearance and a positive attitude. Team player, honest, hardworking, and excellent attendance. Basic Computer Skills. Physical Requirements: Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays. Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation. Ability to work in varying seasonal weather conditions. FiveStar is an Equal Opportunity Employer.
    $25k-33k yearly est. 60d+ ago
  • Customer Service Representative - Bowling Green, KY

    Kedia Corporation

    Technical support representative job in Bowling Green, KY

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $25k-33k yearly est. 4h ago
  • Call Center Customer Service Rep II

    Partnered Staffing

    Technical support representative job in Bowling Green, KY

    Kelly Services in partnership with Nissan is currently seeking high skilled individuals to fill Production Technician openings at the Nissan manufacturing plant located in Canton, MS. Job Description Job Responsibilities Include: Provide high quality customer service to customers via telephone. Resolve customer inquiries, billing disputes and correct payment errors. Provide customers with account information and manage account maintenance. Assist customers with accepting phone payments on accounts. Research customer problems, and assessing customer needs as needed. Manage in-office filing systems. Will receive 4 weeks of training. Calls will be monitored and you will be coached based on those monitors. Job Requirements High School Diploma or equivalent Ability to quickly gain knowledge of all assigned products. Ability to solve problems rapidly. Good keyboard and PC skills using word processing and spreadsheet software. Call Center experience preferred. Professional telephone demeanor. Good verbal and written communication skills Ability to work accurately under time constraints Additional Information All your information is kept confidential as per EEO standards. Why is this a great opportunity? The answer is simple…working at our client is more than a job; it's a career. The opportunities are diverse whether you are right at the start of your career or whether you are looking for new challenges this is the job for you, so be quick and apply now!
    $25k-33k yearly est. 4h ago
  • Site Technician

    Peregrine Team 4.4company rating

    Technical support representative job in Gallatin, TN

    Peregrine Team is hiring for Site Technicians in Gallatin, TN. This position is a full-time role with full benefits and competitive pay. As a Site Technician, you'll support the successful execution of post-construction cleaning projects for data centers across the U.S. This hands-on role is ideal for someone reliable, detail-oriented, and physically capable of working in active construction or technical environments. Starting at $20/hour Job Duties: Follow directions from Supervisor and/or Team Lead Clean, vacuum, and chemically treat surfaces within post-construction or technical environments Subfloor and drop ceiling vacuuming and wiping Clean exterior surfaces of cabinets and hardware Mop and vacuum floor surfaces (vinyl, HPL, and similar) Dust and wipe furniture, machines, walls, and windows Requirements: Ability to read, write, and communicate in English Reliable transportation Valid government-issued ID Comfortable with physical labor and standing for extended periods Preferred: OSHA 10 or 30 certification Forklift experience Knowledge of data centers Previous janitorial or post-construction cleaning experience Willingness to travel Bilingual is a plus Email your resume to [email protected] ASAP or apply here for consideration.
    $20 hourly Auto-Apply 60d+ ago
  • IT Support Specialist

    Mann Lake Ltd. 4.1company rating

    Technical support representative job in Clarkson, KY

    Mann Lake Bee & Ag is a leading manufacturing company with operations across multiple states, committed to maintaining the highest standards of safety and employee satisfaction. We are dedicated to fostering a safe, healthy, and productive work environment. We are seeking a versatile and dedicated professional to join our Information Technology team as a IT Support Specialist at our Hackensack, MN location. JOB POSITION - IT Support Specialist Clarkson, KY Hourly: $20 - $23 Schedule: Monday - Friday 8am - 4:30pm POSITION DESCRIPTION The IT Support Specialist is responsible for installing and maintaining technical systems and troubleshooting common issues related to Internet connectivity, hardware and software, operating systems, and data security management. This role will handle helpdesk tickets that come in via email or phone calls daily and work on projects assigned by the IT Manager. Essential Duties Include Provide frontline support for end-user hardware, software, and connectivity issues, including Windows 11 systems for all MannLake locations. Collaborate with team members on tickets, projects, and tasks. Troubleshoot and resolve issues related to Microsoft 365, including Outlook, Teams, SharePoint, and OneDrive. Support and maintain access and performance for virtual servers, including basic provisioning and monitoring. Assist in configuring, maintaining, and troubleshooting network infrastructure components such as switches, routers, wireless access points, and firewalls. Deploy and support Windows 11 workstations, ensuring compliance with company security and software standards. Ensure all employee onboarding and offboarding tasks are completed on time. Set up common user configurations for NetSuite and other MannLake applications as needed. Monitor and escalate network or server performance issues to IT Manager Document processes, common solutions, and contribute to the IT knowledge base. Effectively communicate updates on high-priority projects and tasks to the IT Manager. Some travel might be required & after hours as needed Education, Experience & Skills 2 year degree or technical school certification in relevant coursework , or progressive computer experience with equivalent knowledge and skills required. 5+ years in a technical field with computer industry experience. Experience in project planning a plus. Strong written and oral communication skills. Demonstrate ability to perform mental tasks such as making decisions, learning, thinking rationally and exercising good judgement. Physical requirements Ability to operate a keyboard and telephone. Mobility within the work facility. Prolonged periods of standing, bending, reaching and kneeling is required. Ability to lift up to 50 pounds. Benefits Medical, Dental, Vision and many other voluntary benefits HSA (health saving account) with company contribution Company paid Life & Long-term disability insurance 401k with company match Paid time off & Paid holidays NOTE: Mann Lake LTD is an equal opportunity employer and does not engage in employment discrimination based on race, color, age, sex, religion, disability, ethnicity, national origin, marital status, protected veteran status or any other legally protected classification or status
    $20-23 hourly Auto-Apply 11d ago
  • Information Technology (IT) Specialist

    Creative Staffing Inc.

    Technical support representative job in Portland, TN

    Job Description The IT Specialist is responsible for providing technical support, maintaining organizational computer systems, and ensuring the efficient and secure operation of IT infrastructure. This role serves as a key resource for end-user support, troubleshooting hardware and software issues, and assisting with system upgrades, network management, and cybersecurity initiatives. Key Responsibilities Technical Support & Troubleshooting Provide timely technical assistance to employees in person, via phone, email, or remote access. Diagnose and resolve hardware, software, and network connectivity issues. Install, configure, and maintain desktops, laptops, printers, and other IT equipment. Manage and track support tickets, ensuring prompt follow-up and resolution. Systems & Network Administration Assist in administering and maintaining servers, networks, and cloud-based systems. Perform system updates, patches, and routine maintenance. Monitor network performance and troubleshoot connectivity or security issues. Support user account administration, permissions, and access controls. Cybersecurity & Compliance Implement security best practices, including antivirus management, system monitoring, and vulnerability mitigation. Assist in enforcing cybersecurity policies and procedures. Support data backup, disaster recovery processes, and business continuity plans. Technology Deployment & Asset Management Prepare and deploy new hardware and software for employees. Maintain accurate inventory of IT assets, software licenses, and equipment lifecycle. Coordinate with vendors for equipment purchases, repairs, and warranty services. Documentation & Training Create and maintain documentation for systems, processes, and troubleshooting workflows. Provide basic IT training to employees on tools, systems, and security awareness. Support technology-related onboarding for new employees. Qualifications Education & Experience Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred. 2+ years of IT support or help desk experience (or equivalent combination of training and experience). Technical Skills Proficiency with Windows and/or mac OS operating systems. Knowledge of Microsoft 365, Active Directory, and basic network administration. Familiarity with cloud services, VPNs, and remote support tools. Understanding of cybersecurity fundamentals. Soft Skills Strong problem-solving and critical-thinking abilities. Excellent communication and customer service skills. Ability to multitask, prioritize, and work independently or as part of a team. Strong attention to detail and documentation. Work Environment & Physical Requirements Ability to lift up to 30 lbs for equipment setup. Occasional travel to support remote facilities may be required. Position may require after-hours or on-call support during emergencies or system upgrades. Powered by ExactHire:189831
    $60k-84k yearly est. 7d ago
  • Customer Service Rep(01389) - 605 w everly brothers blvd

    Domino's Franchise

    Technical support representative job in Central City, KY

    Taking orders over phone and in person Dealing with customer concerns Greeting customers within 10 seconds Up selling Cash handling Keeping the customer area clean Assisting Pizza Makers with toppings and dough. flexible hours great attitude high energy maintain all image standards set by DPI
    $25k-33k yearly est. 16d ago
  • Customer Service Representative

    Aespatech

    Technical support representative job in Park City, KY

    AespaTech recruitment professionals take a consultative approach to understand your staffing requirements and source top quality candidates to our clients for a short term project, contract to hire or a permanent placement. We have provided quality consultants to fill many different information technology needs. AespaTech offers a variety of IT consulting services to support you in getting the job done as we have a proven system in place to screen, interview, evaluate and recruit qualified candidates for your IT projects by carefully matching consultants and client requirements, we create a partnership between our clients and our consultants. Job Description Customer Service Representative Site: Louisville, KY Bachelor's degree is MUST Duration: 06 MOnths Summary: The main function of a customer service representative is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service specialist is responsible for determining the client's issue, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both. Job Responsibilities: · Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. · Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments. · Refer unresolved customer grievances to designated departments for further investigation. · Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. · Obtain and examine all relevant information to assess validity of complaints and to determine possible causes. · Solicit sale of new or additional services or products. Skills: · Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills. · Ability to work independently and manage one's time. · Ability to accurately document and record customer/client information. · Previous experience with computer applications, such as Microsoft Word and PowerPoint. Qualifications Bachelor's Degree 5-7 years customer service related experience required. Additional Information All your information will be kept confidential according to EEO guidelines.
    $25k-33k yearly est. 4h ago
  • FOH Support (Host)

    Keke's Breakfast Cafe

    Technical support representative job in Hendersonville, TN

    As a Front of House Support team member, you will be the first point of contact for our guests, setting the tone for a warm and inviting dining experience. Your role is essential in creating a welcoming atmosphere, managing guest flow, and ensuring efficient service. With your friendly demeanor and organizational skills, you'll help make every guest's visit memorable from the moment they arrive. ESSENTIAL FUNCTIONS (Key Responsibilities) Warmly and graciously greet all guests upon arrival, ensuring they feel welcomed. Greet guests entering the restaurant whenever possible, providing a friendly first impression. When immediate seating is unavailable, record guest names, party sizes, and issue pagers for a smooth waiting experience. Provide guests with estimated wait times and keep them informed throughout their wait. Page guests when their tables are ready, thanking them for their patience and inquiring about the number of children in their party. Escort guests to their tables with menus and silverware, ensuring a seamless transition. Accommodate special seating requests whenever feasible, balancing customer flow in service sections. Upon seating, inform guests of their server's name to enhance the personal touch. Thank guests as they leave and invite them to return, reinforcing a welcoming environment. Maintain cleanliness in the host area, including floors and door glass, to ensure a tidy appearance. Remove used tableware promptly as guests finish, keeping the dining area organized. Clear tables after guests, taking tableware to bus bins and placing items in their designated washing areas. Respond promptly and appropriately to guest requests, communicating needs to servers as necessary. Collaborate with servers and fellow hosts to ensure efficient seating and optimal table utilization. Assist servers with plate removal, especially during peak periods and with large parties. Keep all front of house areas clean, including floors around trash cans and walkways. Be proactive in maintaining cleanliness by promptly cleaning tabletops, chairs, and booths between seatings, as well as checking and cleaning floors as needed. Thank guests as they leave to leave a lasting positive impression. Be flexible and available to fill in where needed to ensure smooth and efficient operations, as directed by the restaurant manager or immediate supervisor. QUALIFICATIONS & REQUIREMENTS Previous experience in a customer service role or hospitality setting preferred but not required. Excellent communication and interpersonal skills with a friendly and welcoming demeanor. Ability to work in a fast-paced environment while maintaining attention to detail. Strong organizational skills and the ability to manage multiple tasks simultaneously. Must be able to stand for extended periods and perform physical tasks, including lifting and cleaning. Availability to work flexible hours, including weekends and holidays. Knowledge of basic food safety practices and ability to follow health regulations. Reliable transportation to and from work. Keke's Breakfast Cafe is committed to providing equal employment opportunity for all persons regardless of age, race, creed, color, national origin, citizenship status, religion, sex, sexual orientation, gender identity, disability, genetic information, military or veteran's status, criminal background, or any other characteristic protected by Federal, State, or local law. Applicants requiring reasonable accommodation for any part of the application process should contact ************. PLEASE DO NOT CONTACT THIS NUMBER TO CHECK THE STATUS OF YOUR APPLICATION. Keke's Breakfast Cafe participates in E-Verify. We will provide the Social Security Administration, and if necessary, the Department of Homeland Security, with information from each new employee's Form I-9 to confirm work authorization. For more information on E-Verify, please contact the DHS at ************ or dhs.gov/e-verify. Please note that we do not use this information to pre-screen job applicants. The typical pay range for this role is: Minimum:$2.13 - Maximum:$9.43 Please note that this range represents the pay range for all positions in the job grade within which the position falls. This job posting is not a promise of any specific pay for any specific employee as the actual pay will take into account a range of factors, including location and experience. Keke's Breakfast Cafe is committed to providing equal employment opportunity for all persons regardless of age, race, creed, color, national origin, citizenship status, religion, sex, sexual orientation, gender identity, disability, genetic information, military or veteran's status, criminal background, or any other characteristic protected by Federal, State, or local law. Applicants requiring reasonable accommodation for any part of the application process should contact ************. PLEASE DO NOT CONTACT THIS NUMBER TO CHECK THE STATUS OF YOUR APPLICATION. Keke's Breakfast Cafe participates in E-Verify. We will provide the Social Security Administration, and if necessary, the Department of Homeland Security, with information from each new employee's Form I-9 to confirm work authorization. For more information on E-Verify, please contact the DHS at ************ or dhs.gov/e-verify. Please note that we do not use this information to pre-screen job applicants.
    $34k-54k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative (Teller)

    First United Bank &Trust Company 4.6company rating

    Technical support representative job in Beaver Dam, KY

    Full-time Description Purpose The Customer Service Representative position will provide excellent banking services to customers in a professional manner. Provide the customer and/or potential customer with a clear understanding of the technical aspects and benefits of products and services offered. Primary Duties The primary responsibilities will include but are not limited to the following: Adheres to the Bank's Mission, Vision, Core Values and Core Purpose while providing customers with timely, responsive, and exceptional service in accordance with the Bank's customer service standards. Processes all financial transactions in an accurate and timely manner, accepts deposits, cashing checks, disbursing cash and loan payments. Completes transactions according to established guidelines. Responsible for managing and balancing cash drawer. Processes cashier checks. Utilizes teller capture. Provides industry leading customer service. Build customer loyalty; establish customer relations through eye-contact, courtesy and friendliness, including addressing each and every customer by name. Handles balance inquiries and resolves problems. Ensures compliance with internal controls, operational procedures and all applicable policies and procedures. Working Conditions Duties are performed in an office environment in a professional business setting. Position may require travel when attending community events/meetings, internal meetings/trainings and to banking centers. Benefits Offered Health, Dental, Vision, Life Insurance, Short-Term and Long-Term Disability, Vacation, Sick Time, Paid Holidays, 401K Match, ESOP, Tuition Reimbursement, EAP. Requirements Qualifications To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. High School diploma or equivalent required. Cash handling experience preferred. Working knowledge of Microsoft Suite products preferred. Must enjoy working with the public on a daily basis. Requires good phone etiquette and the ability to handle difficult customers in a tactful manner. Must be customer service oriented. Must be able to demonstrate aptitude to handle sensitive operational transactions and customer relationships. Must be able to interact as a member of the team, be able to multi-task and be self-sufficient. This position requires demonstrated social skills, professional grooming and adherence to the First United Bank dress code. Physical and/or Mental Requirements May be required to sit for extended periods of time while performing job duties. May be required to lift and carry up to 20 pounds in the form of paperwork, files, or other items. Must be able to concentrate for extended periods of time, paying attention to detail. AA/EEO/Disability/Vets
    $29k-33k yearly est. 60d+ ago
  • Hazwoper Technician - Level 1

    TAS Environmental Services 4.2company rating

    Technical support representative job in Springfield, TN

    TAS Environmental Services, LP- Emergency Response Services & Environmental Solutions ready to respond wherever, whenever, every time. TAS Environmental Services is headquartered in the Dallas, Texas area and serves companies of all sizes across the South and into the Midwest. For over 100 years, our industrial economy has been built on Oil & Gas, technology, and infrastructure. Today, it is essential for every business and municipality to have a "go-to" vendor for environmental solutions, from industrial cleaning services to emergency response services, to hazardous waste transportation and box rentals. We are prepared 24/7 and every day of the year. At TAS Environmental Services, LP, the Technician will assist in the day-to-day operations to include emergency response, cleaning of equipment, inventory of supplies and assets, and industrial tank cleaning. Potential for dirty and physically demanding work environment along with strenuous physical labor. BENEFITS TAS Environmental Services offers a competitive benefits program, including comprehensive group health and related benefits plan. The following list of benefits is offered only to employees in regular (full-time) positions: Health & Wellness: Comprehensive Medical, Dental, and Vision Coverage Mental Health Support Programs Supplemental Benefits - Accident, Critical Illness, etc. Access to a company provided Employee Assistance Program Retirement & Financial: 401(k) with Company Match Life Insurance and Disability Coverage Work-Life Balance: Generous Paid Time Off (PTO) Paid Time Off increases based on years of service Holidays - seven (7) Floating Holidays - two (2) Professional Development: Access to Online Learning Platforms Annual Conference and Workshop Allowances Additional Perks: Work Boot Program Team Building Events Requirements RESPONSIBILITIES Handling various products, hazardous and non-hazardous materials Performing industrial work and biohazard cleanups Staging, profiling, and processing for disposal hazardous and non-hazardous waste Assist in the removal of soil, debris and other materials, and cleaning up spill sites Operate and clean equipment. Maintaining logs of working hours in compliance with all applicable state and federal regulations Up to 25% travel as needed - location may differ Other duties as assigned COMPETENCIES/SKILLS Strong observation skills Technical proficiency with field equipment Knowledge of environmental regulations Data collection and analysis skills Ability to work outdoors in all weather conditions Excellent communication skills Proficient in critical thinking Teamwork oriented Physical Requirements: While performing the duties of this job, the employee is regularly required to talk and hear This position requires standing, walking, bending, kneeling, stooping, crouching, crawling and climbing at times The employee must frequently lift or move items up to 60 pounds Must be able to frequently climb stairs and ladders May occasionally deal with heights Ability to wear Personal Equipment, including Respiratory Protection Consists of both office setting and physical jobsite Able to work in confined spaces when needed Education and Experience: HAZWOPER and Confined Space certifications preferred Ability to read, write and do mathematics Class C (Texas) or equivalent required Level 1 Technicians will be responsible for obtaining and maintaining several certifications while employed including: HAZWOPER 40 OSHA 10 and 30 MSHA(Mine Safety and Health Administration) Certification CSE/R(Confined Space Entry/Rescue) Certification CPR Certification H2S Certification First Aid Certification EEO/AA Employer/ Veteran/ Disabled Statement: TAS Environmental Services, LP provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. TAS Environmental Services, LP is recognized as a leading regional provider of Environmental Services. Our service offer includes Emergency Response, Industrial Cleaning, Waste Management and Midstream Services and Solutions. Our mission is to build unrivaled partnerships by being an invaluable safe resource to our customers through knowledge, collaboration, and the dedication of our people. We aim to deliver best-in-class performance across the business system while adhering to our core values and maintaining the highest standard of ethical business practices.
    $27k-36k yearly est. 60d+ ago
  • PuroClean of Hendersonville Project Technician

    Puroclean 3.7company rating

    Technical support representative job in Hendersonville, TN

    Company and Culture:PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other. Perks: Online Mobile Courses Flexible Scheduling Paid Training for Career Advancement Opportunity to Help People in Times of Need Aggressive Competitive Wages Job Position Description:With a ‘One Team' mentality, you will perform services as assigned while following PuroClean production guidelines. Working to ensure all customer needs are met in a kind and sympathetic way, our project technicians assist their teams and supervisors with all aspects of restoration work on residential and commercial jobsites, as well as maintain vehicles, equipment, and assets of the business. Our technicians take pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets up apart from our competitors in the industry. Responsibilities: Managing Customer Satisfaction and representing the brand Effectively perform all aspects of the production processes Regular Vehicle and equipment maintenance and organization Working with your direct supervisor to ensure team is unified and efficient Following all uniform and policy guidelines in line with the Brand Identity Guide Always leaving jobsites with a clean and orderly appearance Developing production expertise through providing services Maintaining cleanliness of products and equipment to the highest standard Ensure clear communication with office staff, immediate supervisor and fellow technicians Qualifications: Ability to work overtime and on-call Willingness for continued learning and growth Attention to details in organization, cleanliness and care for facility, assets and equipment Aptitude with record keeping, recording information and communicating ‘the message' Awareness and respect for safety, using care are caution with teammates and customers Strength with multitasking and handling deadlines Ability to lift at least 50 lbs. and comfortable on your feet for prolonged periods of time Compensación: $16.00 - $20.00 per hour “We Build Careers” - Steve White, President and COO With over 300 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other. Culture is very important to us. We want to make sure that we are the right fit for YOU! Apply today and join our Winning TEAM. “We are One Team, All In, Following The PuroClean Way in the spirit of Servant Leadership” This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.
    $16-20 hourly Auto-Apply 60d+ ago
  • IT Specialist

    The Mint Gaming Hall Kentucky Downs 4.1company rating

    Technical support representative job in Franklin, KY

    BIG BENEFITS OF WORKING AT THE MINT: Weekly Pay $43,888- $50,000 DOE Competitive Medical, Dental, and Vision Benefits Fully paid Company Life Insurance 401K with Company Match FSA/HSA We have BIG FUN! JOB RESPONSIBILITIES: Responsible for deployment of all new PC hardware, printers, and desktop application software. Installs and supports productivity tools including but not limited to Microsoft Office, Sage MAS90, etc. Maintain ticketing system Supports phone system and cell phones. Takes initiative to develop and implement solutions to problems that result in a more efficient and cost-effective systems and/or procedures. Maintains a spare parts inventory to facilitate timely repair of systems and infrastructures. Provides consultation to users in the selection of appropriate PC and/or printer hardware for their specific application needs. Complies with all policies and procedures, rules, and regulations. Performs other duties as required. Report daily to Level 2 support for daily assignments. MINIMUM QUALIFICATIONS: Must have a minimum of an Associate Degree in Information Technology, MIS or equivalent from an accredited college or university. Bachelor's Degree preferred but not required. In lieu of degree, 4+ years of relevant experience will be considered. Industry certifications preferred but not required. Work is generally performed in an office and gaming setting with exposure to second-hand smoke and a high noise level. Evening and/or weekend work may be required. Extended hours and irregular shifts may be required. EDUCATION AND EXPERIENCE: Knowledge of computer science and the methods, techniques, practices, and procedures utilized in computer programming. Knowledge of the capabilities and limitations of hardware. Knowledge of information systems, technologies, and applications. Knowledge in basic operation/support of VOIP Phone systems. Knowledge in the supporting Point of Sale systems. Knowledge in all phases of PC hardware setup, configuration, and routine support. Knowledge in all phases of desktop system troubleshooting, repair, and problem remediation. Must be proficient in basic systems support of Microsoft Windows 2008, 2012 and 2016 Server Operating Systems. Must be proficient in the setup and administration of Office 365 Administration. Must be proficient in support, update and administration of Microsoft desktop operating systems including XP, Windows 7, and Windows 10. Knowledge in use of various virus control software applications, i.e., MalwareBytes and email filter. Knowledge in supporting data communications infrastructures and related hardware/software. Ability to communicate effectively both verbally and in writing. Ability to analyze situations and adopt appropriate courses of action. Ability to work independently and efficiently under stressful conditions, make solid decisions, and exercise independent judgment. Ability to isolate system problems quickly and take proper corrective action. Ability to understand and translate technical terminology and reports into a clear and logical format. Skill in presenting and explaining technical information to others. Skill in reviewing and interpreting complex technical documents, manual, journals, and instructions. Skill in system troubleshooting and problem-solving. Adhere to additional training as required. The Mint Gaming Hall an equal opportunity employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, marital status, disability, sexual orientation, or any other characteristic protected by state or federal law
    $44k-73k yearly est. 58d ago
  • Customer Service Representative #9000

    Fivestar Careers

    Technical support representative job in Scottsville, KY

    General Summary: Customer Service Representatives provide a friendly, quick, and safe atmosphere for customers and fellow employees. They conduct sales transactions, ensure the store is well stocked, and exceptionally clean. Provide FiveStar customer service by greeting, thanking, making eye contact, and engaging with customers, making them feel welcome and appreciated. Complete fast paced, accurate sales transactions on a register, and accurately account for any mistakes in transactions such as voids or misprints of financial products. Prepare quality food using food service equipment (fryers, ovens, slicers, etc.) according to FiveStar guidelines and food safety standards. Maintain PAR levels in the Deli (Cold and Hot). Promote FiveStar specials by informing customers and suggestive selling on each transaction. Clean and merchandise sales areas (deli, sales floor, and cooler) to ensure product is always visually appealing and available for our customers. Clean floors, restrooms, parking lots, and all other areas around the store. Practice safe working habits that align with company safety rules. Comply with all local, state, and federal laws. Follow all company policies as outlined in the FiveStar employee handbook. Minimum Qualifications: At least 18 years old. Ability to multi-task to meet customer's needs. Professional appearance and a positive attitude. Team player, honest, hardworking, and excellent attendance. Basic Computer Skills. Physical Requirements: Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays. Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation. Ability to work in varying seasonal weather conditions. FiveStar is an Equal Opportunity Employer.
    $25k-33k yearly est. 60d+ ago
  • Customer Service Rep(01381) - 30 shelton lane

    Domino's Franchise

    Technical support representative job in Russellville, KY

    Taking orders over phone and in person Dealing with customer concerns Greeting customers within 10 seconds Up selling Cash handling Keeping the customer area clean Assisting Pizza Makers with toppings and dough. flexible hours great attitude high energy maintain all image standards set by DPI
    $25k-33k yearly est. 17d ago

Learn more about technical support representative jobs

How much does a technical support representative earn in Bowling Green, KY?

The average technical support representative in Bowling Green, KY earns between $26,000 and $44,000 annually. This compares to the national average technical support representative range of $27,000 to $44,000.

Average technical support representative salary in Bowling Green, KY

$34,000
Job type you want
Full Time
Part Time
Internship
Temporary