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  • Teamlead Consulting & Support (m/f/d)

    Hubdrive GmbH

    Technical support representative job in Los Angeles, CA

    This is how we work You meet with your team in a daily meeting. You talk about important tasks and make sure everyone's on track. You advise our partners and customers on implementing HR for Dynamics, make sure it's close to the standard, and review concepts and project plans. You're responsible for planning the team's assignments. You analyze and assess technical issues and develop suggestions to fix them. You check the work of implementation partners, give feedback on configurations, data migration and interfaces, and make sure customer requirements are met. You analyze reported issues, forward bugs and feature requests to developers and product management, and handle customer inquiries about technical problems. You train our implementation partners, create technical guides and training materials, and document solutions and best practices. You personally deliver some key consulting services. At the end of the month, you check the services and make sure billing to customers and partners is honest. We're growing fast. In direct coordination with the CEO, you regularly hire new team members and improve the processes in your department. #J-18808-Ljbffr
    $74k-119k yearly est. 5d ago
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  • Teamlead Consulting & Support (m/f/d)

    xRM1 Business Solutions

    Technical support representative job in Los Angeles, CA

    This is how we work You meet with your team in a daily meeting. You talk about important tasks and make sure everyone's on track. You advise our partners and customers on implementing HR for Dynamics, make sure it's close to the standard, and review concepts and project plans. You're responsible for planning the team's assignments. You analyze and assess technical issues and develop suggestions to fix them. You check the work of implementation partners, give feedback on configurations, data migration and interfaces, and make sure customer requirements are met. You analyze reported issues, forward bugs and feature requests to developers and product management, and handle customer inquiries about technical problems. You train our implementation partners, create technical guides and training materials, and document solutions and best practices. You personally deliver some key consulting services. At the end of the month, you check the services and make sure billing to customers and partners is honest. We're growing fast. In direct coordination with the CEO, you regularly hire new team members and improve the processes in your department. #J-18808-Ljbffr
    $74k-119k yearly est. 5d ago
  • IT Support Specialist

    Spinelli Kilcollin

    Technical support representative job in Los Angeles, CA

    Spinelli Kilcollin is a luxury jewelry brand based in Los Angeles, known for designing linked rings, clean architectural designs, and a commitment to responsible craftsmanship. Founded in 2010, our collections are handcrafted in downtown L.A., with a focus on creating a positive long-term impact-on our industry, our community, and our customers. Role Overview: As the IT Support Specialist, you'll be the go-to person for all things tech. From setting up devices and managing permissions to standardizing processes and maintaining cybersecurity, your work will support the infrastructure that keeps our team connected and productive. You will also support the administration and optimization of NetSuite and assist in coordinating integrations and user access across key systems. Location: Los Angeles (Hybrid) Reports To: COO (in partnership with VP of People) Key Responsibilities Monitor and manage GSuite / Google Workspace (users, permissions, groups, security settings) Maintain and organize permissions across Google Drive, Dropbox, and 1Password as well as SaaS tools and accounts (IE: Uber, Mural, Creative Cloud, ChatGPT Enterprise) Set up, configure, and maintain company devices (laptops, software, user accounts) Support onboarding/offboarding processes for all IT-related needs Monitor and maintain SpamTitan for secure and effective email filtering Create and implement IT standards of procedure across systems and office locations Ensure consistency of IT systems, configurations, and tools across all locations Troubleshoot and resolve IT-related issues in a timely and effective manner Track, report, and maintain documentation related to system changes, incidents, hardware inventory, and security audits Support SSO implementation and management across business systems Own internal communication regarding system updates and IT policy changes Complete the configuration and rollout of firewalls, NAS, VPN and network security across offices and during travel / hotspots. Maintain and implement cybersecurity protocols, including updates and compliance measures Support NetSuite administration and maintenance (user setup, permissions, basic configuration, troubleshooting, and coordination with external developers/consultants) Assist in maintaining ERP integrations (e.g., Celigo, Shopify, POS systems) alongside cross-functional teams Provide day to day technical support while maintaining incident logs and documentation Qualifications 3+ years of experience in IT support or systems administration Strong working knowledge of Google Workspace, Dropbox, and 1Password Experience with SpamTitan or similar email security tools Familiarity with device management (MacOS and Windows) Experience configuring and maintaining firewalls and managing IT across multiple locations Strong documentation skills and experience building scalable processes Highly organized, able to work independently, manage multiple priorities, and communicate clearly with non-technical users Knowledge of cybersecurity frameworks or compliance standards (SOC 2, ISO 27001, etc.) Experience with NetSuite administration Experience supporting integrations (e.g., Celigo, middleware, or API-connected tools) a plus Compensation: $80,000 - $85,000 Benefits: Paid Company Holidays PTO Health & Dental Benefits 401(k) + matching Profit sharing + Annual Bonus Jewelry Allowance How To Apply: Send your resume and a cover letter to *****************************. Please include three cultural figures who inspire you in any creative field and why. Impeccable references are required. Applicants must submit the materials above directly to ***************************** for consideration. We look forward to receiving your application and learning more about how you can contribute to Spinelli Kilcollin!
    $80k-85k yearly 4d ago
  • Desktop Support Specialist

    Synergis 3.8company rating

    Technical support representative job in Anaheim, CA

    TITLE: Desktop Support Technician ANTICIPATED DURATION: 6-month contract to hire Responsibilities: Provide on-site desktop support for end users across Windows laptops and desktop PCs Troubleshoot hardware, software, and application usage issues; resolve incidents and fulfill service requests Perform new hire onboarding setups (device provisioning, account/access coordination, baseline application configuration) Execute termination and offboarding activities (device returns, access removal coordination, asset updates) Support security badge access systems (access requests, updates, deactivations, basic troubleshooting) Configure and support multi-factor authentication (2FA/MFA) for authorized users Assist with remote access requests and connectivity troubleshooting (VPN/remote tools, access validation) Provide “remote hands” support in the server room for system and network administrators (e.g., patching, cabling, power cycles, basic rack/labeling tasks) Work within a ticketing system to document work performed, update status, and meet SLAs Contribute to and maintain technical documentation and knowledge base articles Requirements: 2+ years of desktop support or service desk experience in a business environment (onsite preferred) Strong Windows 10/11 troubleshooting skills (hardware, drivers, profiles, printers, core applications) Experience with endpoint provisioning and user lifecycle support (onboarding/offboarding) Familiarity with MFA/2FA enrollment and remote access support Comfortable working with ticketing systems and documentation/knowledgebase practices Professional communication skills and a customer-service mindset Ability to work independently on-site and coordinate effectively with remote teams Preferred Experience: Experience with Microsoft 365 apps and basic identity/access concepts (e.g., password resets, group membership, access requests) Exposure to phone system administration and/or physical access/badge systems Basic understanding of networking fundamentals (DHCP, DNS, Wi-Fi troubleshooting) Prior experience supporting in a server room or data closet environment The hourly pay rate range for this position is $25.00 to $30.00 (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits. Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For immediate consideration, please forward your resume to **********************. If you require assistance or an accommodation in the application or employment process, please contact us at **********************. Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at *******************
    $25-30 hourly 2d ago
  • Head of Hardware Product

    Skylight 4.2company rating

    Technical support representative job in Los Angeles, CA

    Skylight is a fast-growing technology company based in Los Angeles and San Francisco, building the operating system for families. Our products bring together calendars, lists, routines, and memories-helping millions of families stay organized and connected around the world. Entirely bootstrapped, Skylight has scaled to hundreds of millions in annual revenue under founders who are former venture capitalists and serial entrepreneurs. And we're just getting started: you will be stepping into a subscription business that is more than doubling year-on-year with strong customer sentiment and retention. In this role, you'll report to our Chief Product Officer and partner closely with our executive, engineering, commercial and customer service teams to make Skylight hardware loved, functional and reliable. Responsibilities You will be our first dedicated Hardware Product Manager and lead the small-and-mighty team that delivers. Lead Skylight's hardware team, including program management Own Skylight's hardware roadmap for Calendar & Frame Deeply understand our customers, their needs and alternatives Propose ideas, get alignment and development clear requirements Build an accessory roadmap to make Skylight products loved in the home You are excited by our mission to build the Family OS You are a strong communicator with an ability to simplify the what, why and how You have a track record of building consumer electronics products end to end You have owned product(s) that reach hundreds of thousands or millions of customers You understand the customer and tend to be right on what is and is not needed You have strong data analytics skills and a data-driven approach You have 10+ years of experience in product management You have 5+ years working on consumer electronics (or similar) products Our competitive compensation package includes: Competitive Salary + Equity Package 401K matching Wellness, learning, and home-office budgets Health, Dental & Vision Medical Plans Tremendous autonomy to set the direction of your work Unlimited PTO Company holidays on the first Friday of every month (Excluding November, December, and January) Equal opportunity employer Skylight is committed to building a diverse and inclusive team. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, protected veteran status, or any other factor protected by applicable federal, state, or local laws. If you're the best person for the job, we want you on board! We hire across the U.S., but for legal reasons, we have to list NY and CO separately. For Colorado-based candidates, the base salary range being offered for this role is $250-300k based on experience and for California-based candidates, the base salary range being offered for this role is $250-300k based on experience. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with criminal histories in a manner consistent with the requirements of this law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. #J-18808-Ljbffr
    $65k-90k yearly est. 4d ago
  • Customer Service and Technical Support Team Lead

    The Headhunters Recruitment

    Technical support representative job in Irvine, CA

    Our client, a global leader recognized for innovation and exceptional customer experience, is seeking an Onsite Customer Service & Technical Support Team Lead. This is a hands-on leadership role that combines team management, technical troubleshooting, and process improvement. The ideal candidate will be a system super user with strong experience in inventory-based businesses and after-sales service. Key Responsibilities Lead, coach, and develop a global team of customer service and technical support representatives. Actively participate in front-line support, including managing escalations and troubleshooting technical issues. Coordinate global schedules and workflows to ensure consistent support coverage across multiple time zones. Provide support to global B2B clients and end users on inquiries, product questions, and service issues. Oversee daily service operations and ensure alignment with SLAs and business priorities. Monitor and analyze key performance metrics (response time, resolution rate, CSAT, SLA compliance). Develop and maintain SOPs, troubleshooting guides, and training materials. Serve as a super user for Microsoft Dynamics CE and Navision (Business Central), providing first-line and advanced support. Collaborate with IT and system administrators to diagnose system bugs or process gaps and recommend solutions. Requirements 5+ years of experience in customer service and technical support leadership roles. Strong technical knowledge of Microsoft Dynamics CE and Navision (Business Central). Proven experience managing global teams and working across multiple time zones. Background in inventory-based businesses (B2B preferred; B2C acceptable). Experience in after-sales and service environments. Excellent communication, problem-solving, and leadership skills. Ability to remain calm under pressure and take ownership of escalations. Must have a valid passport and be available for occasional international travel. Eligible to work in the United States (no visa sponsorship available). Additional Details Onsite role in Irvine, CA. Training: First two weeks in Australia. Reports to Peter (COO) based in Australia. Approximately 70% transactional activities, 30% leadership duties. Must be comfortable handling customer calls and team escalation calls. Candidates unable to travel internationally will not be considered. Key Competencies Motivates & Engages Others Takes Action Explains Ideas & Issues Effectively Gathers Information for Effective Decision-Making Change Management Customer Focus Resource Management Compensation & Benefits Base salary: $80,000 - $95,000 (depending on experience). Comprehensive benefits: medical/dental/vision/life/LTD (company pays 75% of premium), 401(k). Opportunities for professional development and growth. Candidates must be eligible to work in the United States. Only candidates selected to move forward in the hiring process will be contacted.
    $80k-95k yearly 1d ago
  • Technical Support

    LTS-Video Solutions for Security Professionals

    Technical support representative job in Industry, CA

    Technical Support is well organized, dynamic, customer-focused, proactive, strong team player, with multi-tasking, and problem-solving skills. This position will include providing technical support and troubleshooting assistance to our customers, demonstrating excellent problem-solving skills, and a customer-focused approach to ensure timely resolution of issues and customer satisfaction. ESSENTIAL JOB FUNCTIONS Maintain an in-depth knowledge of our complete line of products and services. Embrace and learn the Video Surveillance / CCTV technologies and their applications. Provide product demos and technical training to the sales team and customers. Test and evaluate surveillance cameras, DVR cards, stand-alone or PC-based DVR systems, and peripherals. Build and test PC-based DVR systems to customer's specifications. Provide prompt and effective customer service and technical support. Service customers in an effective and efficient manner; partner with internal teams proactively. Answer calls and emails regarding technical support requests and log into ticketing systems. Perform other duties as assigned ESSENTIAL REQUIREMENTS Ability to communicate clearly, concisely, and professionally in written responses to emails and oral responses to calls Ability to maintain confidential business information Ability to respond to customers in a timely and effective manner Computer proficiency including Microsoft Office (Word, Excel, Powerpoint, Sharepoint, Outlook) Ability to work independently with minimum supervision Ability to work under pressure Strong troubleshooting, problem-solving, and team player mindset is a plus Proactive and enthusiastic to excel OTHER REQUIREMENT Domestic and/or International Travel may be required (up to 25%) Willing and able to work additional hours when needed Bend, lift, open and move product and related office items varying in weight up to 30lbs, EDUCATION 1+ Years of Professional Experience in technical support or related areas Experience in the security system industry is highly desired A bachelor's degree in Computer Science, IT / Network, Engineering or related technical field, or equivalent industry experience is required Preferred certificate: CompTIA A+ Fresh graduates will also be considered
    $39k-65k yearly est. 2d ago
  • Technical Advisor - Professional Technology & Support

    Canon U.S.A., Inc. 4.6company rating

    Technical support representative job in Burbank, CA

    Company Canon U.S.A., Inc. Requisition ID 33306 Category Product Support Type Full-Time Workstyle Full-Time On Site About the Role Located in our Burbank, CA facility, Canon U.S.A., Inc., seeks a Technical Advisor. You will join our Imaging Products and Solutions team to support the motion picture business and VIP customers If you have technical experience in live-streaming video production, and the cinema market, this could be the job for you! Utilize your technical expertise and industry experience to demonstrate Canon's imaging products and services with the goal of supporting current professional clients and exploring new business opportunities. Note: This position works in the Burbank Office, Monday through Friday and requires ability to work some nights and weekends as needed. Your Impact - Serve as on-site manager to oversee and execute product management's vision to build out the Burbank location to include a fully functional virtual studio integrating PTZ and other Canon products - Provide high level product expertise, including product demos, consultation and troubleshooting to imaging professionals - Conduct and manage in person and virtual product demos and product training seminars - Collaborate with Canon's Marketing Dept to provide product knowledge expertise on product launches, marketing collateral, events, and special projects - Represent Canon in on camera interviews, social media and marketing content - Develop audio/visual and technical documentation support materials to enhance information presented during training, technical support programs, training courses offered in the Burbank facility - Represent Canon as expert in the field at local association and cinema community events - Foster third party relationships About You: The Skills & Expertise You Bring - Bachelor's degree in a relevant imaging field or equivalent experience required plus 7 years of related experience as an imaging professional - Experience in the technical aspects of motion picture production and/or the live broadcast market preferred - Experience with PTZ/remote camera systems, control and streaming protocols is required - Requires relevant technical training experience including curriculum development - Must have good verbal and written communication skills - Flexibility to work some evenings and weekends during events - Highly organized, self-starter with excellent interpersonal skills in changing environments - Detail and deadline-oriented with the ability to quickly analyze problems and make independent and confident decisions - Demonstrates good judgment in selecting methods and techniques for obtaining solutions. - Ability to multitaskand prioritize projects and deadlines - Excellent knowledge of Microsoft Office including Word, Excel, PowerPoint, Outlook and Teams We are providing the anticipated salary range for this role: $96,880 - $145,090 annually Company Overview About our Company - p { font-size: 18px; } Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years*. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at company/canonusa. Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -"Dress for Your Day" attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you can't get anywhere else *Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers' site about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at about-us/life-at-canon. #CUSA Workstyle Description Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days. Posting Tags #PM19 #LI-NF1#LI-ONSITE #ID22 Need help finding the right job? We can recommend jobs specifically for you! Click here to get started.
    $96.9k-145.1k yearly 7d ago
  • Customer Service Representative

    The Phoenix Group 4.8company rating

    Technical support representative job in Los Angeles, CA

    We are seeking a Workplace Experience team member to provide exceptional service and operational support across multiple areas of the office. This role plays a central part in creating a seamless and welcoming environment for employees and guests alike. Responsibilities span from front desk and meeting space coordination to travel support and urgent communication needs. Responsibilities Create a welcoming and polished experience for employees, clients, and guests. Deliver responsive, high-touch customer service in person, by phone, and through digital channels. Collaborate with teammates to share responsibilities and maintain seamless operations. Partner with other departments to direct inquiries and resolve issues efficiently. Serve as a local resource for workplace requests, ensuring smooth handling of needs ranging from logistics to event coordination. Safeguard sensitive and confidential information with the highest level of discretion. Qualifications At least 3+ years of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work A customer-first mindset, with the ability to handle requests thoughtfully and professionally. Initiative and sound judgment to manage situations independently when needed.
    $33k-43k yearly est. 2d ago
  • Customer Service Representative

    Kellyconnect | Contact Center Solutions

    Technical support representative job in Irvine, CA

    For those who want to keep growing, learning and evolving. We at KellyConnect hear you, and we're here for you! We're seeking a customer service representative to work at a premier employer centrally located in Irvine, California. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity. Schedule/Compensation Details: Attractive hybrid work solution that offers the best of both worlds Office Rotation: Tuesday/Thursday & every other Friday Must live in commutable distance to Irvine, California Work from Home Rotation: Monday/Wednesday & every other Friday Competitive pay rate- $26 Why should you apply:Medical and dental benefits Opportunity to gain valuable experience. Enjoy a positive and supportive work environment. Paid training to ensure you have the skills & knowledge to succeed. What's a typical day as a Customer Service Representative? You'll be: Processing product complaints through queues and other communication channels. Maintaining a positive experience while investigating complaints in a timely and courteous manner. Accurately updating databases with pertinent details & product information. Escalating issues based on severity to appropriate levels as needed. Ensuring confidentiality of caller and proprietary information by following procedures set forth for handling complaints. This job might be an outstanding fit if you: Have a high school diploma or equivalent. Have at least 3 years of customer service experience and call center experience Have strong problem- solving and organizational skills. Are able to work in a fast-paced environment. Are able to work a hybrid work schedule comprised of weekly office & remote requirements. What happens next: Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more. Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Customer Service Representative today. About Kelly Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year. Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Acerca de kelly El trabajo lo cambia todo. Y en Kelly, estamos obsesionados con dónde te puede llevar. Para nosotros, se trata de algo más que simplemente aceptar su próxima oportunidad laboral. Es el combustible que impulsa cada próximo paso de tu vida. Es el efecto dominó que cambia y mejora todo para su familia, su comunidad y el mundo. Es por eso que, aquí en Kelly, estamos dedicados a brindarle oportunidades ilimitadas para enriquecer su vida; solo pregúntele a las 300,000 personas que empleamos cada año. Kelly Services se enorgullece de ser un empleador que ofrece igualdad de oportunidades de empleo y acción afirmativa. Damos la bienvenida, valoramos y aceptamos la diversidad en todos los niveles y estamos comprometidos a construir un equipo que incluya una variedad de orígenes, comunidades, perspectivas y habilidades. En Kelly, creemos que cuanto más inclusivos seamos, mejores servicios podemos brindar. Las solicitudes de adaptaciones relacionadas con nuestro proceso de solicitud pueden dirigirse al Centro de conocimiento de recursos humanos de Kelly. Kelly cumple con los requisitos de las leyes locales y estatales de Oportunidad Justa de California. Una condena no excluye automáticamente a las personas del empleo.
    $26 hourly 2d ago
  • IT Support Specialist

    Teksystems 4.4company rating

    Technical support representative job in Santa Ana, CA

    TEKsystems Global Food distribution and manufacturing customer is in need of an It Support Specialist with experience support Manufacturing environments and technology. This resource will be responsible to IT support a few sites within a 20 mile radius with 80% of their time at the core site. Some travel maybe 1 day a week if needed. These sites have roughly 200 users but not all have access to technology. This person needs to be familiar with Manufacturing floor technologies and how they can be impacted. There are a few other people in Technology at these sites but this person will be the main Support specialist. This will be a minimum 1 year long engagement with goals to extend based on performance. Top Skills' Details 1) 3-5 years experience Running and Supporting Plant /manufacturing Facilities End user technology- Windows, mac, Printers, Mobile devices IOS/Android 2) Printer and Scanner Installation, Configuration, troubleshooting- 3) Conference Room Technology- Teams, Zoom WebeX - AV support 4) Remote Support Tools and ticketing systems - 5) Basic Active Directory and Group Policy software deployment his role is responsible for providing day-to-day technical support and maintenance for End User Compute devices and related technologies. This includes supporting personal computers, mobile devices, tablets, printers, scanners, and conference room equipment through troubleshooting, installation, configuration, and user training. This role collaborates with other IT Infrastructure teams as smart hands to ensure seamless user experience and productivity. Additionally, this role assists in the development and implementation of end user support policies and procedures to ensure compliance with industry standards and organizational requirements. Key Accountabilities and outcomes -Provide technical support and troubleshooting for end user devices including personal computers, laptops, mobile devices, and tablets -Install, configure, and maintain printers, scanners, and multifunction devices -Support and troubleshoot conference room equipment including video conferencing systems, displays, and audio equipment -Perform device setup, configuration, and deployment for new employees and equipment refresh cycles -Assist end users with software installations, updates, and application issues -Provide on-site and remote technical support to resolve hardware and software problems -Train end-users on device usage, software applications, and best practices -Document support activities, maintain device inventory, and generate reports on support metrics and device performance -* Ability to travel up to 25% to different manufacturing plants for on-site support and installations Knowledge and Experience -* 3+ years of experience in end user support, help desk, or desktop support * Strong knowledge of Windows and Mac operating systems, mobile device management (iOS/Android) * Experience with printer and scanner installation, configuration, and troubleshooting * Knowledge of conference room technologies including video conferencing platforms (Teams, Zoom, WebEx) * Experience with device imaging, deployment, and configuration management tools * Understanding of Active Directory, Group Policy, and enterprise software deployment * Proficiency in remote support tools and ticketing systems * Strong customer service orientation with excellent interpersonal skills 1. End User Device Support: The ability to troubleshoot, configure, and maintain personal computers, mobile devices, tablets, and peripherals. 2. Customer Service: The ability to provide excellent support and assistance to end users with patience, empathy, and clear communication 3. Hardware Troubleshooting: The ability to diagnose and resolve hardware issues with computers, printers, scanners, and conference room equipment 4. Mobile Device Management: Knowledge of managing and supporting mobile devices including deployment, security, and application management 5. Printer/Scanner Support: The ability to install, configure, troubleshoot, and maintain printing and scanning devices 6. Conference Room Technology: Support and troubleshooting of video conferencing systems, displays, and audio equipment 7. Technical Documentation: The ability to create clear user guides, troubleshooting procedures, and support documentation 8. Remote Support Tools: Proficiency in using remote desktop and support applications to assist end users *Skills* Support, Troubleshooting, Customer service *Top Skills Details* Support,Troubleshooting,Customer service *Additional Skills & Qualifications* Wintel, Servers Network basics *Experience Level* Intermediate Level *Job Type & Location*This is a Contract position based out of Santa Ana, CA. *Pay and Benefits*The pay range for this position is $25.00 - $40.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Santa Ana,CA. *Application Deadline*This position is anticipated to close on Jan 23, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $25-40 hourly 7d ago
  • Customer Service Representative

    Partners In Diversity, Inc. 3.3company rating

    Technical support representative job in Torrance, CA

    NEXT CLASS STARTING IN February 2026 We are seeking highly skilled Call Center Customer Service Representatives to join our client's team located in the Torrance area. This position is responsible for delivering excellent customer care and creating sustainable value for customers via phone, email, chat, and correspondence. The "CSR's" will handle service and information requests, billing, cost savings advice, and explain company policies and procedures along with terms and conditions. Essential Job Functions: • Providing efficient and effective service to customers and prospects on all patron-based services to a variety of inquiries and customer needs. • Maintains sincere interest in providing stellar customer care • Understands customer needs, determines the appropriate course of action to meet those needs and completes and initiates the transaction • Exercises independent thinking in meeting customer expectations • Combines knowledge of product, good work ethic, effective time management skills, and human relations skills to meet performance standards and positively influence the client's image Must Possess the Ability to: • Process information quickly and accurately • Work under time constraints • Understand and apply new concepts • Analyze Information and evaluate results • Effectively deal with complex customers • Create positive customer relationships by defusing angry and upset customers • Demonstrate commitment to learning quickly and effectively applying knowledge • Attention to detail and follow-up Minimum Requirements: • High School Diploma or equivalent • Minimum 1 year of call center experience • Minimum 1 year of customer service experience • Knowledge of computer (PC) and internet applications • Excellent Telephone etiquette • Excellent communication skills written, verbal, and interpersonal • Proficiency in keyboarding/data entry (At least 35wpm) - Typing Test given • Excellent oral and written skills: Grammar and terminology • Time management skills • Ability to pass a background check and drug screen upon offer of employment Required Qualifications: • 6 months- 1 year of Call Center Experience Shift Times: 1. Mon - Fri: 8:00 am - 6:00 pm (MUST have flexibility to work during these hours)􀀀 2. Must attend ALL training assigned days (First 30 days)
    $32k-41k yearly est. 1d ago
  • Information Technology & Administrative Specialist

    Dramabox

    Technical support representative job in Glendale, CA

    About the Role We are looking for a proactive and detail-oriented IT & Admin Specialist to join our team. This role is a on-site position combining hands-on IT support with administrative and workplace operations. You will be responsible for maintaining daily IT infrastructure, managing assets, supporting vendor operations, and ensuring a smooth and efficient office environment. Key Responsibilities • Provide day-to-day technical support for hardware, software, IT security, configuration, and system upgrades. • Manage desktop IT support and troubleshoot network issues; assist with office network design and optimization. • Maintain and update the fixed asset inventory in collaboration with the asset manager; conduct regular audits, transfers, and disposals. • Oversee maintenance of IT equipment to ensure optimal performance and utilization. • Handle procurement of administrative items (e.g., office supplies, equipment, plants, consumables); perform cost comparisons and control expenses. • Process monthly administrative expense reports in accordance with SOPs. • Liaise with and manage suppliers and service providers; ensure service quality through regular evaluations and ongoing communication. • Maintain a clean, safe, and energy-efficient office environment by implementing 5S management standards. • Support daily workplace needs such as seating arrangements, office access control, and refreshments. Qualifications • Bachelor's degree in Information Technology, Business Administration, or related field preferred. • 1+ years of experience in IT support and/or office administration. • Familiarity with network configuration, Windows/Mac troubleshooting, and basic hardware maintenance. • Strong organizational skills with attention to detail. • Excellent communication skills and a proactive problem-solving attitude. • Experience with vendor management and procurement processes is a plus
    $77k-112k yearly est. 1d ago
  • Customer Service Representative

    Vaco By Highspring

    Technical support representative job in Irvine, CA

    Our client is seeking a dependable and customer-focused Customer Service Representative to support daily operations and deliver a high level of service to customers. This role requires strong communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Key Responsibilities Provide professional and courteous customer support via phone and email Respond to customer inquiries, service requests, and issues in a timely manner Maintain accurate records and documentation related to customer interactions Coordinate and communicate effectively with internal teams to ensure customer needs are met Follow established policies and procedures to maintain service quality and consistency Track open items and ensure timely follow-up and resolution Assist with administrative tasks as needed to support daily operations Qualifications Positive, professional, and customer-focused attitude Strong interpersonal and communication skills (verbal and written) Ability to multitask and manage changing priorities Ability to remain calm and effective in a fast-paced or high-pressure environment Strong organizational skills and attention to detail Reliable follow-through and time management skills Proficiency in Microsoft Word, Excel, and Outlook Preferred Skills Prior customer service or administrative experience Experience working in a team-oriented environment Ability to quickly learn new systems and processes Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.
    $32k-41k yearly est. 1d ago
  • Healthcare IT Training Specialist

    Tucker Parker Smith Group (TPS Group

    Technical support representative job in Los Angeles, CA

    IT Training Specialist Employment Type: Contract (6 months with potential extension) Schedule: Monday-Friday | 8:00 AM - 5:00 PM Compensation: $45-50/hour Position Summary The IT Training Specialist serves as an educator and training resource responsible for supporting the adoption and effective use of newly implemented technology and applications. This role delivers end-user training, new employee onboarding, post-implementation optimization and stabilization training, and remediation training. The IT Training Specialist also designs and develops instructional content across multiple learning environments, including classroom, computer lab, virtual, webinar, and eLearning formats. Key Responsibilities Deliver training using a variety of instructional techniques and formats, including role playing, team exercises, group discussions, videos, and lectures Schedule training sessions based on classroom availability, equipment, and instructor resources Develop and maintain self-paced learning options using video, audio, and computer-based learning tools Create, organize, and maintain training manuals, guides, course materials, handouts, and visual aids Design and deliver classroom-style training programs for new applications and hardware Monitor, evaluate, and document training activities and program effectiveness Review and assess training materials developed by departmental instructors Assess training needs through surveys, interviews, focus groups, and consultations with managers and end users Plan, organize, and conduct orientation and ongoing training for employees on IT applications Stay current on technology developments and training best practices through continued learning and research Minimum Education Bachelor's degree in a related field required Minimum Experience & Qualifications Minimum 3 years of proven IT training experience, preferably in a healthcare environment Competency in both Ambulatory and Inpatient Cerner clinical applications Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, and Visio Experience training business applications such as ServiceNow, Kronos, Lawson, or similar systems preferred Ability to understand and explain business and clinical application workflows Experience writing eLearning scripts preferred Hands-on experience developing a variety of training materials, including: Participant guides Job aids Quick reference guides Short video tutorials Experience utilizing Snagit or similar screen capture tools Experience working in large, dynamic project environments preferred Proven track record of professionalism and excellence
    $45-50 hourly 4d ago
  • Customer Service Representative

    Ultimate Staffing 3.6company rating

    Technical support representative job in Los Angeles, CA

    Job Title: Customer Service Representative - Logistics Schedule: Monday-Friday, 10:00 AM - 6:30 PM Employment Type: Full-Time We are seeking a detail-oriented and proactive Customer Service Representative (CSR) with experience in logistics to join our team. The ideal candidate will manage customer accounts, coordinate orders and shipments, and ensure timely and accurate communication between clients and internal teams. Key Responsibilities Serve as the primary point of contact for customer inquiries related to orders, shipments, and account management. Coordinate and monitor order processing, shipping schedules, and delivery timelines. Maintain accurate records of orders, shipments, and customer interactions in the system. Communicate effectively with internal departments (warehouse, logistics, sales) to resolve issues and ensure smooth operations. Handle customer complaints and provide timely resolutions while maintaining a high level of professionalism. Prepare and update reports related to order status and account activities. Qualifications Experience: Minimum 1 year in a logistics customer service or related role. Skills: Strong organizational and multitasking abilities. Excellent verbal and written communication skills. Proficiency in MS Office and familiarity with ERP or logistics systems. Ability to work independently and as part of a team in a fast-paced environment. Preferred Experience Import/export logistics knowledge. Account management experience in a logistics or supply chain setting. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
    $31k-38k yearly est. 1d ago
  • Credit Resolution Support Specialist

    Water and Power Community Credit Union 3.7company rating

    Technical support representative job in Los Angeles, CA

    Role: Perform and conduct complex, time-intensive credits on non-performing assets through journal entries and department monetary adjustments and may be required to balance outages. Responsible for the accuracy of charge off losses and adjusted journal entries ensuring accounting principles are followed for proper financial record keeping. This position works independently to provides technical support and research support to branches, Credit Resolution, and other back office departments. The Credit Resolution Support Representative role will function as a subject matter expert in a variety of complex functions, including Credit Disputes, Validation of Debt, Payment history analysis, Paid Ahead reports for Real Estate loans. The role also serves as a back-up support for Credit Resolutions Collateral Representative. Duties and Responsibilities: Monitor and maintain sub-ledgers, reconcile, and research accounts to clear variances. Participate in department projects. Maintain a basic understanding of state and federal laws and regulations related to credit union compliance including bank secrecy act (BSA} and anti-money laundering laws appropriate to the position. Assist in audits and reconciliations on account types including the following: Vehicle/RV loans Personal Loan Line of Credit Credit Card Collection payments Collection extensions Expulsion Process Account closure Negative Shares, Visa, and Loan Charge-offs. Review delinquent accounts 150 to 180 days past due and write-off small account balances on personal loans, Visa, and Negative shares. Assigns charge off accounts to Collection Agencies Processes payments received on charged off loans Post and balance all Chapter 13, collection agency, and attorney suit payments Processes Charge off loans as approved by the Board of Directors. Make corrections or processes changes to loan payments Independently work with WPCCU departments to resolve member disputes Foster a positive and engaging work environment by sharing best practices and industry standards. Maintain positive communication through words and actions by modeling WPCCU mission, vision and core values. Responsible for handling escalations related to complex credit bureau inquiries and disputes from members, dealers, financial Institutions, vendor/partners and the credit reporting agencies. Maintain a thorough understanding of state and federal laws and regulations related to credit bureau reporting, compliance, including but not limited to; Consumer Credit Reporting Agencies Act, Unfair or Deceptive Acts or Practices, Fair and Accurate Credit Transactions Act (FACT Act), Fair Credit Reporting Act (FCRA}, Bank Secrecy and Anti-Money laundering laws as appropriate to the position. Work, create and analyze reports necessary to ensure work is completed according to required timelines, procedures and regulations. Perform necessary research and actions based on report findings, and trend analysis notifying management of status, any issues and proposed resolutions. Review, analyze, credit reporting process to ensure accuracy. Evaluate and ensure thee-OSCAR disputes are accurate, complete and compliant, Review incoming correspondence, information researched, and response paperwork for truthfulness, accuracy, and consistency. Apply fraud detection and prevention techniques. Create lien releases, payoff's reports Ensure payments are posted within regulatory and industry best practices. Provide additional support throughout the department and perform other tasks and duties as needed. Qualifications EDUCATION: High School curriculum is required, AA degree in accounting or equivalent combination of education, training preferred. EXPERIENCE: Three years or more performing Journal entry, reconciliation, and research work in a sin1i1ar position within a financial institution. KNOWLEDGE/SKILLS: Strong oral and written communication skills. Has demonstrated a strong knowledge of financial services products, services, understanding of BSA, OFAC and FDCPA, FCRA, FACTA, regulation. Strong knowledge of General Accounting Principles rules, ten-key, Strong comprehension of the Journal Voucher (JV) protocol, General Ledger (GL) system. Demonstrate analytical skills and problem solving with the ability to balance and reconcile GL accounts. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Water and Power Community Credit Union is an equal opportunity employer We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital or family status, mental or physical disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.
    $38k-45k yearly est. 3d ago
  • Customer Service Representative

    Vaco By Highspring

    Technical support representative job in Irvine, CA

    Our client is seeking a dependable and customer-focused Customer Service Representative to serve as a key point of contact for customers. This role is ideal for someone who enjoys helping others, solving problems, and providing a positive experience while working in a fast-paced, team-oriented environment. Key Responsibilities Respond to customer inquiries via phone, email, and/or chat in a professional and timely manner Resolve customer questions, concerns, and issues while ensuring a high level of satisfaction Document customer interactions accurately in internal systems Process orders, returns, account updates, or service requests as needed Collaborate with internal teams (sales, operations, billing, etc.) to resolve escalated issues Follow established processes, policies, and service standards Identify opportunities to improve the customer experience Qualifications 1-3+ years of experience in customer service, call center, or client support roles Strong communication and interpersonal skills Ability to remain calm, professional, and solution-oriented Basic computer proficiency and ability to learn new systems quickly Strong attention to detail and follow-through Nice to Have Experience in a high-volume or phone-based support environment Familiarity with CRM or ticketing systems (Salesforce, Zendesk, etc.) Bilingual skills a plus Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.
    $32k-41k yearly est. 4d ago
  • Field Support Technician

    Teksystems 4.4company rating

    Technical support representative job in Pasadena, CA

    CA:The Shops on Lake Ave 345 S. Lake Ave 104A Pasadena CA 91101 The Onsite Support Technician will provide dedicated, inperson technical assistance during the first month of operations. This role ensures smooth setup, quick issue resolution, and seamless escalation when needed. Responsibilities: Troubleshoot and resolve hardware and software issues for end users. Escalate complex or highpriority issues to Intuit's internal support team for further investigation. 2 Techs- Sifts: M-Sat- 4PM-9PM / F-4-9 Sat 5-7 -Sun 9-5 Shift Needed Immediately- Start date of this week or next. *Skills* Desktop, Windows 10, Support, Troubleshooting, Windows, Hardware, Active directory, Imaging, Deployment, Customer service, Technical support, Help desk support, Windows 7, Hardware support, Install, Ticketing system *Top Skills Details* Desktop,Windows 10,Support,Troubleshooting,Windows,Hardware,Active directory,Imaging,Deployment,Customer service,Technical support,Help desk support,Windows 7,Hardware support,Install,Ticketing system *Additional Skills & Qualifications* Need experience within professional environment. *Experience Level* Entry Level *Job Type & Location*This is a Contract position based out of Pasadena, CA. *Pay and Benefits*The pay range for this position is $30.00 - $30.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Pasadena,CA. *Application Deadline*This position is anticipated to close on Jan 16, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $30-30 hourly 4d ago
  • Field Support Representative I, II, III

    Canon U.S.A., Inc. 4.6company rating

    Technical support representative job in Irvine, CA

    Requisition ID 2025-20566 # of Openings 1 Category (Portal Searching) Customer Service/Support Type (Portal Searching) Regular Full-Time Minimum Salary USD $19.00/Hr. Maximum Salary USD $22.00/Hr. Fixed Salary USD $19.00/Hr. Under direct supervision, the Field Support Representative (FSR) is assigned to a temporary in-house talent pool which provides replacement and/or short-term administrative services in place of Office Service Reps (and others) who are out of the office. The FSR will be assigned a home location but will be scheduled to visit other client sites within the region to provide multiple disciplines (fax, print, mail, reception and other duties, as assigned). NOTE: This position requires heavy travel (up to 75 %), and requires either reliable public transportation or a clean driving record and a personal vehicle. Business travel expenses will be reimbursed. Responsibilities CUSTOMER SERVICE * Ensures total customer (internal & external) satisfaction through understanding of customer expectations, proactive problem identification/resolution, and maximizing opportunities to build relationships. MAIL/PACKAGES/POUCHES * Receive, sort, and deliver all incoming mail & packages according to assigned floors and within established time frames. Wrap, seal, weigh, affix postage and dispatch all outgoing mail/packages in accordance with postal regulations. * Prepare special outgoing inter-office pouches sent to client affiliates as scheduled (if applicable). * Package and process outgoing overnight items, i.e. Federal Express, UPS, etc., to meet client and vendor deadlines. Log and deliver incoming overnight packages within established time frames. * Log outgoing and incoming items as required and review for accuracy/completeness. * In some locations, may be required to walk and/or deliver by transportation any legal package in a timely and proscribed manner. Secure necessary signatures and documentation to confirm delivery. SUPPLIES/COPYING/FAXING/ADMINISTRATION * Organize and distribute supplies to client. Verify and log orders upon delivery. Monitor inventory of copy supplies, stock paper and toner and keep supply area neat (inclusive of convenience copiers). * Handle items for distribution to a segment of or all of client employees, affiliates, dealers, etc. * Estimate runtime on the small to medium photocopy jobs. Check all copies produced for quality and accuracy. Produce bound copies of work when requested. Deliver and pick up copy jobs. * May provide minor maintenance of photocopy machine such as solving paper jams, placing service calls and routine cleanings. * Operate facsimile machines; send and receive facsimiles. Keep complete and accurate logs of incoming and outgoing facsimiles. Where appropriate, generate activity and confirmation reports, and call the receiver to confirm receipt as necessary. * Perform other administrative duties from inserting, copying and photocopying to faxing as needed. * Due to changing technology in office automation, will be required to learn new features and functionalities of copying machines, faxes, scanning, shipping equipment as introduced at the site. May possibly perform any of the following functions at the direction of the Site Manager: * Set up and maintain client's kitchen areas and conference rooms, order food and make coffee. * Provide reception work such as answering telephones, taking messages and greeting visitors. * Move boxes, supplies or furniture; replace light bulbs. * May be requested to perform document scanning. * Prepare outgoing items for shipping. * Additional responsibilities that other employees at that site do not perform. May prepare reports in order to measure productivity and prepare billing charges. Qualifications High school diploma or equivalent 1-3 years' experience working in a mailroom or professional office environment. Capable of performing the basic job functions under general direction. Basic knowledge of metering, weighting, logging and other shipping procedures. Basic computer skills required. Able to perform routine and some more complex functions of various equipment and systems (fax, scanner, metering, stamping, tracking systems, photocopying, color copying, etc.) with general direction. General supervision and instructions given for routine work and detailed instructions given for new activities or special assignments. Contacts may occasionally be outside own department. Contacts involve the exchange of information or data requiring some explanation or interpretation. Excellent customer service, professional attitude and appearance are a must Ability to work overtime & meet deadlines Adherence and support of CBPS Core Values: Focusing on Results & Customers, Be Innovative and Quality Driven and Performing Ethically. PHYSICAL DEMANDS/ WORKING CONDITIONS Physical activity required including bending, reaching, lifting and prolonged periods of sitting or standing. May lift and/or move up to 50lbs. Mental qualifications include ability to perform mail, delivery, copy and other administrative tasks as requested Good organizational skills What We Offer: Competitive pay & benefits! Comprehensive training and development programs that prepare employees to advance from within. A company focused on creating a positive work and client environment. Employee discounts on entertainment, products, and services nationwide! Come Join Our Team! Connect With Us! Not ready to apply? We look forward to connecting with you in the future! By joining our Talent Network, you can receive job alerts for new positions that match your skills and experience sent straight to your inbox.
    $19-22 hourly 7d ago

Learn more about technical support representative jobs

How much does a technical support representative earn in Carson, CA?

The average technical support representative in Carson, CA earns between $31,000 and $49,000 annually. This compares to the national average technical support representative range of $27,000 to $44,000.

Average technical support representative salary in Carson, CA

$39,000
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