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Technical support representative jobs in Carson City, NV - 266 jobs

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  • Data Center Logistics Technician, DCC Communities

    Amazon.com, Inc. 4.7company rating

    Technical support representative job in Sparks, NV

    AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, were the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, Logistics Technician, Operations Technician, Technician, Operations Manager, Logistics, Network Engineer, Technology
    $40k-55k yearly est. 4d ago
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  • Customer Service Representative - State Farm Agent Team Member

    Bret Andreas-State Farm Agent

    Technical support representative job in Carson City, NV

    ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Bret Andreas - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. BENEFITS: Hourly pay plus commission/bonus Growth potential/Opportunity for advancement within my office Paid time off (vacation and personal/sick days) Valuable career-building experience Health coverage for employee only. Retirement Plan after 2 years of employment Commission available once licensed Team bonuses Licensing can be done after hire before 30 days The salary range will be $45-$70 depending on licensing and also include commissions.
    $27k-36k yearly est. 4d ago
  • Aviation Front Desk Customer Service Representative

    Atlantic Aviation FBO Inc.

    Technical support representative job in Reno, NV

    Passionate, dedicated employees who bring the Atlantic Attitude to life will enjoy more than just a great employee culture. They'll enjoy coming to work in an environment full of variety where they can build relationships and exceed customer expectations.
    $27k-36k yearly est. 6d ago
  • Tier 2 Technical Support Operations Analyst

    ASM Research, An Accenture Federal Services Company

    Technical support representative job in Carson City, NV

    The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $87k-115k yearly 53d ago
  • Help Desk Analyst

    Novalink Solutions 3.1company rating

    Technical support representative job in Carson City, NV

    Help Desk Technician Job Title: VREMS Helpdesk Analyst Reports To: VREMS Helpdesk Manager Overview: The Voter Registration and Election Management System (VREMS) team, part of the Nevada Secretary of State's office, is dedicated to modernizing and supporting transparent elections statewide. As a VREMS Helpdesk Analyst, you will deliver exceptional service and technical support to users across Nevada's 17 counties. You will be responsible for managing the full lifecycle of all helpdesk tickets - including troubleshooting technical issues, resolving system defects, processing enhancement requests, and supporting non -technical inquiries such as training and documentation needs. This role requires strong collaboration with internal teams, technical staff, vendors, and county stakeholders to ensure timely and effective resolution of all issues, while meeting established protocols and key performance indicators (KPIs). This role operates in a high -stakes election environment where deadlines are immovable and customers rely on timely, clear communication to serve Nevada voters. Success means customers feel heard, informed, and supported-never left wondering about the status of their requests. Key Responsibilities: Ticket Management & Client Service • Serve as the primary point of contact for county election teams, providing first -line and advanced support for technical and non -technical requests. • Own and oversee the full lifecycle of assigned tickets, from intake and triage through resolution and closure. • Maintain ownership of tickets throughout their lifecycle, including during escalations to technical teams or vendors-ensuring requestor(s) receive regular updates even when resolution depends on external parties. • Triage, categorize, and prioritize all incoming tickets, coordinating with internal teams and counties to ensure appropriate handling and timely resolution. • Provide clear, timely updates to users and stakeholders, maintaining high levels of client satisfaction. • Translate technical issues and status updates into plain, jargon -free language that staff can easily understand. Technical Troubleshooting & Collaboration • Diagnose and resolve a wide range of technical issues, including system defects and enhancement requests. • Collaborate with technical staff, developers, and vendors to escalate and resolve complex problems. • Ensure accurate documentation of all technical issues and resolutions, contributing to knowledge base resources and process improvements. Support for Non -Technical Requests • Address training, documentation, and process -related inquiries, coordinating with subject matter experts as needed. • Facilitate user education and resource distribution to empower county teams and improve system utilization. Election Calendar Awareness • Understand and anticipate heightened support demands during peak election periods (primaries, general elections, early voting). Adjust priorities and communication frequency to match the urgency of election cycles. Vendor & Stakeholder Coordination • Work effectively with vendors and external partners to resolve issues and implement enhancements. • Foster positive relationships with county stakeholders and internal teams to support seamless service delivery. Performance, Protocols & Continuous Improvement • Adhere to established protocols, service level agreements (SLAs), and KPIs for ticket response and resolution. • Participate in quality assurance activities and contribute to ongoing process improvement initiatives. • Stay current on VREMS system updates, election management software, and industry best practices. Professionalism & Agency Values • Demonstrate respect, fairness, ownership, continuous improvement, and teamwork in all interactions. • Comply with health and safety regulations and agency policies. Qualifications: Required: • Experience providing help desk or technical support in a complex environment. • Demonstrated ability to triage, prioritize, and manage multiple tickets simultaneously. • Strong troubleshooting skills for both technical and non -technical issues. • Effective communication skills (oral and written) with diverse stakeholders. • Ability to work collaboratively with technical staff, vendors, and cross -functional teams. • High level of accountability and ownership for ticket resolution. • Willingness to learn election laws, regulations, and election management systems. • Ability to follow protocols and meet defined KPIs and SLAs. • Proficiency with standard business software and ticketing systems. • Patience and empathy when supporting users under pressure, with the ability to de -escalate frustrated stakeholders. • Comfort with ambiguity and the ability to investigate issues that don't have clear documentation or precedent. Preferred: • Prior experience in government, elections, or public sector environments. • Certifications such as CompTIA A+, HDI Support Center Analyst, ITIL Foundation, or equivalent. • Experience supporting application software, mobile devices, and browsers. • Experience with remote troubleshooting and user training. • Familiarity with cloud solutions and modern IT service management practices. • Experience with Zendesk or similar ticketing platforms, including creating views, using macros, and managing ticket workflows. • Experience supporting diverse user groups with varying technical sophistication (e.g., large urban operations vs. small rural offices). Work Environment & Expectations: • Position requires flexibility during peak election periods, which may include extended hours or weekend availability to ensure county support continuity. • Some travel within Nevada may be required for training or support activities. • Commitment to professional development and continuous learning.
    $34k-49k yearly est. 1d ago
  • IT ASSET COORDINATOR

    Carson-Tahoe Regional Health Care 4.6company rating

    Technical support representative job in Carson City, NV

    US:NV:Carson City Information Technology Full Time Day Shift About Carson Tahoe Health CTH is a not-for-profit healthcare system with 240 licensed acute care beds, fully accredited by the Center for Improvement in Healthcare Quality (CIHQ). CTH was voted 5th most beautiful hospital in the nation nestled among the foothills of the Sierra Nevada in North Carson City and only a short drive away from world-famous Lake Tahoe & Reno. We serve a population of over 250,000 and feature two hospitals, two urgent cares, an emergent care center, outpatient services and a provider network with 19 regional locations. Summary Under the direction of the Director of Information Technology, this position is responsible for the management of IT hardware, software, and license asset database system. Creates IT hardware and software orders. Maintains inventory levels and ordering of IT related equipment for the hospital system. Is responsible for coordination and deployment of equipment. Order and follow up with customers when necessary on requested IT PC, hardware, software, and license requests. Effectively communicates the policies and procedures necessary for procurement. Qualifications * Required o High School Education or Equivalent. Two years relevant experience will be accepted in lieu of education requirement. o A minimum of two (2) years of previous experience working in a technical services environment, with at least one (1) year asset management experience. o Ability to develop a working knowledge of applications, as well as hardware, and other peripheral components. * Preferred o Previous experience in health care environment. Top 5 Reasons to Live in Carson City, Nevada * Live, work and play in one of the most beautiful regions in the world * Enjoy an array of outdoor activities world class skiing, golf, camping, mountain biking, hiking, water skiing, kayaking, hunting and fishing * Just next door is Beautiful Lake Tahoe * We are minutes from Reno known as the 'biggest little city in the world' - Fine dining, nightlife, shopping and home to the University of Nevada Reno. * Family friendly atmosphere with affordable housing & excellent school system Our Benefits * No State Income Tax * Medical, Dental, Vision, FSA, Telehealth * Paid Time Off, Mental Health, and Volunteer Days * 100% Vested 401K & Roth with Company Contribution * Tuition Reimbursement * Referral Bonuses * On Site Education & Certification Programs * Base Wage Increases for Relevant Advanced Degrees * Free Calm App Subscription
    $51k-82k yearly est. 21d ago
  • Computer Field Tech Position- Reno NV

    BC Tech Pro 4.2company rating

    Technical support representative job in Reno, NV

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 20d ago
  • ATEC - Technical Services Representative

    Wilson Sporting Goods

    Technical support representative job in Sparks, NV

    Passion. Creativity. Integrity. Teamwork. Ambition. Innovation. These are the qualities that have made Wilson Sporting Goods Co. the number one sports equipment brand in the world. And these are the qualities that our global team embodies every day as we pursue one shared bold mission: to ignite the true potential in every athlete. We know that great people are what makes our brand great. We know that teams who bring a variety of skill sets, experiences and perspectives to challenge the status quo and create game-changing product means we are doing right by the athletes and coaches we serve. And that's why we work with each member of our team to help them dream, discover, grow and realize their own full potential. Evolving the sports world and being the best partner for players is no small task. We are continually looking to add hard-working, ambitious, team-first individuals who desire to make a difference -and who love to help others win. Join us. What You'll Do We are currently seeking a Technical Services Representative, who is responsible for delivering a high standard of service to the customers of ATEC by providing technical, training, and pricing support to customers. This individual will communicate courteously to customers via telephone, email, letter, or in person. A reasonable estimate for starting pay in this role is between $19 and $22 per hour depending on skills and experience. Specific responsibilities include, but are not limited to: * Investigate and solve complex and/or long-lasting problems with ATEC equipment * Handle customer complaints or other incidents related to warranty or product performance issues * Service returned goods for repair, assess warranty claims or repair for purchase * Process returned goods to determine if they should return to stock or be scrapped * Issue refunds or compensation to customers as required * Driving a delivery truck short distances to pick up or drop off parts and orders * Maintain records of discussions with customers * Occasional on-site repair service for customers * General Electrical and Mechanical troubleshooting skills. What We're Looking For This role requires a High School Diploma or GED. We are looking for a candidate with 3 years of experience in maintenance and repair. Other qualifications include: * Strong technical knowledge of baseball and softball pitching machines and parts or the ability to learn * Exceptional service orientation: strong interpersonal skills and the ability to empathize/maintain composure with customers in sometimes intense situations * Strong critical-thinking skills, logic, and problem-solving abilities * Valid drivers license and good driving record * Ability to use hand tools * Working knowledge of Microsoft Office Products, especially Excel, Access, and Word * A passion for the sport of baseball and/or softball * Ability to travel domestically 10% of the time
    $19-22 hourly Auto-Apply 4d ago
  • Technical Service Representative

    Savard Group

    Technical support representative job in Sparks, NV

    Technical Service Representative $880+ WEEKLY Join Talent Framework, a Savard Company - where your skills are valued! Key Requirements: Strong technical knowledge of baseball and softball pitching machines and parts is a plus Valid License and Clean MVR High School Diploma or GED Experience in maintenance or repair Exceptional service services skills Ability to use hand tools Working knowledge of Microsoft Office Products, especially Excel, Access, and Word Technical knowledge with mechanical aptitude is a must Shifts: Monday-Thursday 5:00 AM- 3:30 PM Duration: Temp to hire How to Apply: Apply & Receive offers NOW! Download Savard 24/7 App! Call us at ************ o************ Job ID# 54237808
    $880 weekly 2d ago
  • IT Support Analyst

    Rocky Brands Careers

    Technical support representative job in Sparks, NV

    Rocky Brands is a leading designer, manufacturer and marketer of premium quality footwear and apparel marketed under a portfolio of well recognized brand names. Our brands have a rich history of representing high quality, comfortable, functional, and durable footwear. Our products are organized around six target markets: outdoor, work, duty, commercial military, military, and western. As part of our strategy of outfitting consumers from head-to-toe, we market complementary branded apparel and accessories that we believe leverage the strength and positioning of each of our brands.​​ The chosen candidate will perform a variety of maintenance, software installation, end-user support and training tasks to ensure end-user workstations, systems and networks meet Company and user requirements. IT Support Analyst Essential Duties and Responsibilities To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Duties and responsibilities include, but are not limited to, the following; Administer end-user workstations and support end-user activities (Windows/Mac) Enter, track, resolve, triage, escalate incidents entered into company ITSM solution when reported Onboarding/off boarding Users Maintain Confidentiality regarding information being processed, stored, or accessed by the end-users on the network. Investigate user problems and identify source; determine possible solutions; test and implement solutions. Act as second level support for IT Support Technicians. Produce/Support Virtual Meetings Perform off-site hardware upgrades when applicable. Perform software and application installations and upgrades. Create and upkeep IT knowledge base articles Troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational issues. On-call rotation Mobility Maintenance Equipment Tracking Skill in organizing resources and establishing priorities. Excellent verbal and written communication skills. Ability to learn and support new systems and applications. IT Support Analyst Qualifications The requirements listed below are representative of the knowledge, skill, and/or ability required. High School Diploma or equivalent required. Associate's degree from a two-year college or technical school in a related field preferred. A minimum of two (2) years of professional experience in an Information Technology support role. Information Technology skills, including Microsoft Office, Windows, Mac, TCP/IP and VPN. Ability to communicate technical information to non-technical personnel. Must be self-driven Physical Requirements: Normal, corrective vision range; ability to see color and distinguish letters, numbers and symbols. Frequently required to sit, stand, walk, talk, hear, bend, crawl and reach. Ability to reach with hands and arms. Occasionally lift and/or move up to 50 pounds.
    $38k-68k yearly est. 11d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Technical support representative job in Carson City, NV

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $55k-83k yearly est. 20d ago
  • Information Technology Support Analyst

    Buckeye Corrugated 3.6company rating

    Technical support representative job in Reno, NV

    Responsible for Information Technology support to all areas of the organization. Maintain network security policies and procedures by monitoring, updating and reporting threats or concerns to the IT Manager. Provide general support to all BCI Divisions through the BCI support ticketing system, with particular emphasis on local division in Reno, Nevada, where this role will office for approximately the first six (6) months of employment (or longer). Duties & Responsibilities:Tasks related to this position may vary and are not limited to those listed below: • Perform all duties from a foundation of trust and the highest ethical conduct, following established safety rules, company policies and procedures. • Manage and coordinate the IT functions at the local division level and help with other divisions as required through support ticket assignments. • Complete IT related projects at the local division level as well as other divisions as assigned by the IT Manager. • Execute the required tasks for the newly established security framework. • Provide support through our help desk system for division and corporate staff, including operating system issues, email, cybersecurity and company specific applications. • Monitor help desk system to ensure SLA's are being met. • Ensure that the I. T. infrastructure provides support for business operations. • Other duties and responsibilities as assigned. • Occasional travel to other divisions for project related work as well as defined visits to the corporate office for training and reviews. • Full-time role in an office setting (following Pacific Standard Time business hours), sometimes installation related projects within a production environment. Desired Skills and Behavioral Strengths:• Proficiency with Microsoft Windows server and workstation, Active Directory, and Office365• Proficiency with computer network hardware, software and peripheral equipment. • Proficiency with computer networks, security systems, procedures and techniques. • Proficient networking and troubleshooting principles. • Excellent critical thinking skills to diagnose and solve problems. • Organized time management skills and sense of urgency for completing initiatives within an agreed upon schedule. • Excellent communication skills. Desired Qualifications and Experience:• 5-10 years of relevant experience within a business environment, manufacturing is a plus. • Undergraduate degree in IT related area from an accredited college or university. About BCI:Buckeye Corrugated, Inc. (BCI) is a privately held, employee-owned company with twelve (12) corrugated manufacturing facilities, providing an extensive range of corrugated packaging products. Located in ten states, our services and capabilities include custom-designed corrugated packaging, point-of-purchase displays, point-of-sale packaging along with fulfillment and logistics. Simply stated, we do not just make boxes. We build the means to shape impressions and influence perceptions. BCI provides competitive pay and a robust benefits package including but not limited to: medical, dental, vision and life insurance, disability benefits, 401(k), paid time off and holidays, as well as a bonus plan and opportunity for employee stock ownership.
    $35k-69k yearly est. Auto-Apply 7d ago
  • Student Intern, Eng & IT

    Berkshire Hathaway Energy 4.8company rating

    Technical support representative job in Reno, NV

    NV Energy is looking for qualified people to join us in one of the premier energy companies in the West. Located in the fastest growing state in the United States, NV Energy provides electricity to 1.3 million customers throughout Nevada as well as a state tourist population exceeding 40 million annually. Among the many communities we serve are Las Vegas, Reno-Sparks, Henderson, Elko and South Lake Tahoe. We also provide natural gas to more than 155,000 citizens in the Reno-Sparks area. NV Energy is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Employees must be able to perform the essential functions of the position, with or without an accommodation. NV Energy has an exciting career opportunity available. Take the next step in your career and apply now! All students must be available to work the following schedule: * Summer: 20 - 40 hours per week * School Year: minimum of 12 up to a maximum of 20 hours per week When applying, students must attach a transcript providing proof of at least a 2.75 cumulative GPA for consideration. All students must attach transcripts and verification of college/university enrollment at the time of application to begin or continue employment. Key Roles & Responsibilities: * Work as part of a team to provide engineering support to ensure reliability, availability, efficiency and functionality of all equipment, processes and projects * Assist in basic engineering tasks of design, evaluation, problem solving, analysis, and planning to support power transmission and distribution, plant operations and/or maintenance * Comply with safety policy and procedures to ensure a safe working environment * Interface with engineering staff, plant site operations & maintenance groups, and other personnel to ensure consistent, practical, and effective engineering solutions * Participate in special projects and engineering team assignments as requested * Data entry, sample collection, and preparation of applications and reports * Other duties may be assigned
    $30k-37k yearly est. Auto-Apply 11d ago
  • IT Support for NV Agency

    Management Applications

    Technical support representative job in Carson City, NV

    Management Applications, Inc., a leading provider of Networking and Managed IT Services is seeking high-level IT professionals to support a contract serving the Lake Tahoe Region for a NV Agency. Background The Agency currently employs approximately 62 personnel and is housed in a 60,000 square foot building located in Stateline, NV. **Please do not apply to this advertisement if you do not have experience in the below areas. Responsibilities and Experience Task 1 - User support for approximately 70 laptops. Support for basic network infrastructure; routers, switches, the two wireless networking systems, and all related hardware. Any necessary assistance to the voice system provider (contract with VOX). Task 2 - Operations and maintenance of servers. The current baseline configuration of three physical servers running 30+ virtual servers in a VMWare/VSphere environment, with related hardware and applications. Agency employees will administer individual software programs (like Accela). Task 3 - Advising the Agency in developing an IT infrastructure roadmap and strategy, analyzing tradeoffs and options, and potentially developing a transition plan to shift from a locally hosted environment into a cloud platform(s). Equipment for Task 1 Network Sonicwall NSA 2400 Security Appliance Dell and Cisco Networking hardware Wireless networks (2 - one secure & one public access) Utility Telecom IP over Copper - 100 Mbps User Support Approximately 65 Dell Latitude laptops of various vintages o Docking Stations o LCD monitors 5 - 10 desktop workstations 3Macs 5 iPads (Air2) Enterprise Software Office 365/Exchange (Cloud based) Springbrook - Accounting system (Cloud based) Acronis backup TrendMicro Security Voice: Nortel voice switch Equipment for Task 2 Network Dell R420 server running VMSphere Dell R720 servers (x2) running ~30 virtual servers NetApp FAS2240 SAN Brocade fiber cards/cables to connect SAN and servers Currently hosting ~ 30 websites using Microsoft and Linux platforms Several older servers out of warranty that may require transitioning/virtualization Enterprise Software Accela - permitting software ESRI ArcGIS - GIS mapping software Springbrook - Accounting system (Cloud based) MSSQL Server & Microsoft .net development platforms Datamatics - Time & Attendance RealQuest - Real Estate/Property Info Job Application Instructions To be considered for these positions please submit a clear and concise resume (2 pg max.) as well as your minimum salary requirements. We will NOT consider your application without the REQUIRED minimum salary requirements. Please also list all Certifications and Education within your resume.
    $38k-66k yearly est. 60d+ ago
  • Technician III, Information Technology

    Lake Tahoe Community College 4.2company rating

    Technical support representative job in South Lake Tahoe, CA

    Position Technician III, Information Technology Department Information Technology Starting Salary $49,952 to $55,153 annually, dependent on education and experience Initial Screening Date 02/09/2026 Preferred Start Date 03/09/2026 Details Lake Tahoe Community College (LTCC) announces an opportunity to work in Information Technology as a full-time Technician III. Information technology plays an important role supporting educational services and providing access to the students of LTCC. At LTCC, IT enables a wide range of services as modern education relies heavily on digital tools and platforms to ensure that students have equitable access to learning resources, regardless of their location or circumstances. The Technician III provides general support for employees and students by answering questions regarding computers, copiers, printers, and telecommunications equipment. APPLICATION PROCESS: After review, suitable applicants will be invited by phone or email on or around Thursday, February 12, 2026to participate in a skills assessment. Successful candidates will then be interviewed by a committee of approximately 3-5 individuals; these interviews are tentatively scheduled for Thursday, February 26, 2026. Meeting the minimum requirements does not guarantee an interview. LTCC reserves the right to return to the applicant pool at any point during the recruitment process. COMPENSATION: Salary Range: LTCC offers a competitive compensation package that includes a starting placement salary of $49,952to $55,153 annually, dependent on education and experience. There is potential to reach $63,958 annually, through step advancement plus longevity when appropriate. In addition to base salary, this position qualifies for extra bilingual (Spanish), masters or doctorate pay. Benefits: Health and Welfare benefits include medical, dental, vision, life insurance, and long term disability. Several plan options maintain a zero monthly premium cost from the employee. LTCC also matches 26.81% of an eligible employee's salary and contributes it into a CalPERS pension account for qualifying employees. Work-Life Balance: This position is 40 hours per week and 12 months per year, including summer and winter hours. Hours are expected to be Monday-Friday, shifts will be within center hours of 8 am to 5 pm, hours will shift according to the needs of the program. This position is eligible for overtime compensation (non-exempt). This position may qualify for LTCC's telecommute program, which allows employees the opportunity to telecommute for up to 20% of the work week after completion of a three-month qualifying period. LTCC provides a generous leave package including 17 paid holidays per year plus 12 days vacation (with the potential to reach 24 days through years of service) and 12 days sick leave per year. LTCC's Commitment to Diversity Our ideal candidate will share and participate in LTCC's commitment to the values of diversity and equity while serving its ethnically and socioeconomically diverse student population. Lake Tahoe Community College is designated as a Hispanic-Serving Institution, reflecting the surrounding California and Nevada area. Description Definition: Under the direction of an assigned Director, perform a variety of highly complex technical functions in support of the designated department, assist students, staff, and the public by providing information and appropriate materials. Distinguishing Characteristics: A Technician is trained or skilled in the technical aspect of a subject. This is the highest-level class in the Technician series that reports to a director or administrator within a department. Work is performed within general guidelines involving independent judgment and responsibility over projects. Duties involve performing the most technical and difficult tasks out of the Technician series, requiring specialized or advanced skill in one or more areas of the work assigned. Impact on students, financial, physical, or personnel resources is department wide. Representative Duties: Perform complex duties to support the ongoing functionalities and processes of designated Department; develop and implement systems and procedures to achieve assigned department goals; create, monitor, and maintain systems to facilitate the success. Conduct various meetings to provide assigned program or process assistance and training to staff; present general program information and individual instructions to students, staff, or public. Provide quality customer service to students and visitors in person and using communication technologies such as phone or email; interpret and explain department processes and procedures; and assist employees who interact with designated Department. Accept and process forms, applications, and general information requested by individuals; interact with faculty, staff, students and the public; interpret and provide technical guidance on regulations; provide information on policies and procedures; assist with special projects. Provide analysis of various reports; problem solve when performing calculations, maintain records and prepare reports within scheduled timelines; present and disburse information and reports as assigned. Consult and collaborate with administrator and director to assess technical needs and make recommendations procedure changes. Develop resource requirements for assigned technical procedures. Strives to provide continuous improvement of technical process and procedures. Serve on a variety of District committees as requested. Participate in district all staff events including but not limited to all campus team building day, convocation, state of the college address, senior day, and graduation. Information Technology Option Class: Respond to help desk tickets, incoming calls, walk-ins and email requests from end users. Focus on day-to-day, reactive tasks like hardware/software troubleshooting and user support. Lead problem-troubleshooting efforts, perform root-cause analysis for recurring issues, and recommend solutions or improvements. Maintain hardware & software inventories, asset tracking, warranty tracking, life-cycle management and disposal of obsolete equipment. Install, configure, maintain and repair desktops, laptops, tablets, printers, peripherals and mobile devices for faculty, staff and students. Provide general support for employees and students by answering questions regarding computers, copiers, printers, and telecommunications equipment; help end users with setup and use of technology equipment including classroom media, instructional technology, and mobile computing resources. Communicate and answer questions regarding system status, downtime, operating procedures, policies, best practices, and available resources. Keep informed of all technology changes which affect end users; prepare tip sheets, training materials, and other documentation; and provide individual end-user training. Maintain user accounts and menus for the VOIP (Voice Over Internet Protocol) phone system; follow procedures to add and modify login and email accounts; route requests and support the setup, modification, and termination of employee technology access; maintain detailed maps of the LTCC network. Other Duties: Perform related duties as assigned. Employment Standards Education and Experience Education and Experience Any combination equivalent to: associate degree in a related field plus two years of related experience. Knowledge of: * Modern office practices, procedures and equipment. * Reception and telephone etiquette and techniques. * General clerical and record-keeping techniques. * Basic letter and report writing practices. * Correct English usage, grammar, spelling, punctuation and vocabulary. * District policies and procedures affecting assigned work * Current hardware and software: Installation, maintenance, and repair of computer hardware. * Local area networks (LANs), wireless networking, network security basics, and remote connectivity. * Detection and correction of hardware/software malfunctions; ability to install/configure operating systems, and drivers. Ability to: * Interpret and apply district policies and procedures. * Operate a variety of standard office equipment including a computer and related software. * Make arithmetic calculations with speed and accuracy. * Understand and follow oral and written directions. * Communicate effectively both orally and in writing. * Gather information from a variety of sources and prepare summary reports. * Work independently and collaboratively in a team; prioritize tasks, manage multiple requests and projects * Have strong customer-service orientation to support diverse users and communicate technical information clearly. * Establish and maintain cooperative relationships with those contacted in the course of work. * Plan and prioritize work. * Demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, linguistic, ethnic backgrounds, and disabilities of community college students and staff. Additional Requirement (Licensure/Certification): * No additional requirement Working Environment: * Indoor Office environment. * Constant interruptions Minimum References Needed 3
    $50k-55.2k yearly 14d ago
  • IT Technician

    Landry's

    Technical support representative job in Stateline, NV

    Overview It is the responsibility of the IT Support Tech to work across a broad range of technologies and communicate across multiple areas of the business to support user incidents and request, perform problem determination and resolution, and document all incidents reported. Provide first level support functions for all property systems including, but not limited to, PC's, Mobile devices, Windows, Microsoft Office, Telephony, Networks, Wireless, iSeries, and all applications including, but not limited to, PMS, CMS, SDS, Ambiance, Point of Sale, Visionary Solutions and Time and Attendance. This position must also exhibit a high level of professional and personalized guest service that embodies the Company's brand standard and core values (K.E.E.P. - Kindness, Engagement, Empathy and Positivity). Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide first-level support for all systems, software, and hardware. Use problem management software to track all user incidents, requests, and system downtime. Responsible for completion and documentation of all assigned daily tasks and activities per the daily work schedule. Ensure user problems and requests are completed within approved SLA's. Collaborate with team members to create and maintain standard operating procedures and technical support documentation. Ensure all workspaces and equipment is maintained per department policy and procedures. Collaborate with team members to complete project work. Collaborate with infrastructure and operations group to ensure efficient operation of the company's desktop computing environment. Maintain technology asset inventories including but not limited to PCs, laptops, monitors, printers, mobile devices, network, telephone systems and peripherals. Maintain knowledge of industry trends and technologies to help advance IT strategy. Performs any other duties as assigned. Qualifications To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Strong personal computing skills recommended and basic knowledge of computer operations. Demonstrated intermediate-level technical skills in all platforms. Basic knowledge of computer operations and users' environments. Intermediate-level skills related to troubleshooting on multiple platforms, problem determination, restoration techniques, related hardware and software products, and intermediate knowledge of network topologies. Intermediate analytical and problem-solving skills. Must have good customer service skills and excellent communications skills. Must be well organized and detail oriented and be able to perform many tasks at one time. Available to work in a 24-hour, 7 day a week environment. Minimum age requirement is 21. *PLEASE NOTE: THIS POSITION REQUIRES A GAMING LICENSE BY THE NEVADA GAMING CONTROL BOARD EDUCATION and/or EXPERIENCE: College training equivalent to Associate's degree in computer technology or equivalent technical training. At least one year in a technical support role preferred. MATHEMATICAL SKILLS: Basic math skills. Language Skills: Must be able to speak and understand English. PHYSICAL DEMANDS: Ability to move throughout the hotel (standing, walking, kneeling, and bending) for extended periods of time. Ability to sit for extended periods of time. Ability to express or exchange ideas verbally and perceive sound by ear. Ability to regularly move objects (lift, push, pull, balance, carry) up to 50 pounds. Constantly walking up to distances of 500 ft. during shift. Frequently stooping, reaching. WORK ENVIRONMENT: Work performed indoors in a climate-controlled environment. There are occasional hot and cold temperature changes. While performing the duties of this job, the employee is regularly exposed to a smoke-filled environment. Work with others in close spaces. Moderate to high noise levels. Walk/stand on tile/mats/carpet/cement. #GNLT Pay Range USD $22.00 - USD $24.00 /Hr. Tipped Position This position does not earn tips Benefits What we offer you: • Multiple benefit plans to suit your needs • Paid Time Off • 401K • Opportunities for advancement • Positive and respectful work environment where diversity is valued • Generous employee discounts on dining, retail, amusements, and hotels • Community volunteer opportunities Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying. To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Strong personal computing skills recommended and basic knowledge of computer operations. Demonstrated intermediate-level technical skills in all platforms. Basic knowledge of computer operations and users' environments. Intermediate-level skills related to troubleshooting on multiple platforms, problem determination, restoration techniques, related hardware and software products, and intermediate knowledge of network topologies. Intermediate analytical and problem-solving skills. Must have good customer service skills and excellent communications skills. Must be well organized and detail oriented and be able to perform many tasks at one time. Available to work in a 24-hour, 7 day a week environment. Minimum age requirement is 21. *PLEASE NOTE: THIS POSITION REQUIRES A GAMING LICENSE BY THE NEVADA GAMING CONTROL BOARD EDUCATION and/or EXPERIENCE: College training equivalent to Associate's degree in computer technology or equivalent technical training. At least one year in a technical support role preferred. MATHEMATICAL SKILLS: Basic math skills. Language Skills: Must be able to speak and understand English. PHYSICAL DEMANDS: Ability to move throughout the hotel (standing, walking, kneeling, and bending) for extended periods of time. Ability to sit for extended periods of time. Ability to express or exchange ideas verbally and perceive sound by ear. Ability to regularly move objects (lift, push, pull, balance, carry) up to 50 pounds. Constantly walking up to distances of 500 ft. during shift. Frequently stooping, reaching. WORK ENVIRONMENT: Work performed indoors in a climate-controlled environment. There are occasional hot and cold temperature changes. While performing the duties of this job, the employee is regularly exposed to a smoke-filled environment. Work with others in close spaces. Moderate to high noise levels. Walk/stand on tile/mats/carpet/cement. #GNLT
    $22-24 hourly 4d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Technical support representative job in Reno, NV

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-4 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $34k-48k yearly est. 1d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Technical support representative job in Reno, NV

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $55k-83k yearly est. 20d ago
  • IT Support for NV Agency

    Management Applications

    Technical support representative job in Reno, NV

    Management Applications, Inc., a leading provider of Networking and Managed IT Services is seeking high-level IT professionals to support a contract serving the Lake Tahoe Region for a NV Agency. Background The Agency currently employs approximately 62 personnel and is housed in a 60,000 square foot building located in Stateline, NV. **Please do not apply to this advertisement if you do not have experience in the below areas. Responsibilities and Experience Task 1 - User support for approximately 70 laptops. Support for basic network infrastructure; routers, switches, the two wireless networking systems, and all related hardware. Any necessary assistance to the voice system provider (contract with VOX). Task 2 - Operations and maintenance of servers. The current baseline configuration of three physical servers running 30+ virtual servers in a VMWare/VSphere environment, with related hardware and applications. Agency employees will administer individual software programs (like Accela). Task 3 - Advising the Agency in developing an IT infrastructure roadmap and strategy, analyzing tradeoffs and options, and potentially developing a transition plan to shift from a locally hosted environment into a cloud platform(s). Equipment for Task 1 Network Sonicwall NSA 2400 Security Appliance Dell and Cisco Networking hardware Wireless networks (2 - one secure & one public access) Utility Telecom IP over Copper - 100 Mbps User Support Approximately 65 Dell Latitude laptops of various vintages o Docking Stations o LCD monitors 5 - 10 desktop workstations 3Macs 5 iPads (Air2) Enterprise Software Office 365/Exchange (Cloud based) Springbrook - Accounting system (Cloud based) Acronis backup TrendMicro Security Voice: Nortel voice switch Equipment for Task 2 Network Dell R420 server running VMSphere Dell R720 servers (x2) running ~30 virtual servers NetApp FAS2240 SAN Brocade fiber cards/cables to connect SAN and servers Currently hosting ~ 30 websites using Microsoft and Linux platforms Several older servers out of warranty that may require transitioning/virtualization Enterprise Software Accela - permitting software ESRI ArcGIS - GIS mapping software Springbrook - Accounting system (Cloud based) MSSQL Server & Microsoft .net development platforms Datamatics - Time & Attendance RealQuest - Real Estate/Property Info Job Application Instructions To be considered for these positions please submit a clear and concise resume (2 pg max.) as well as your minimum salary requirements. We will NOT consider your application without the REQUIRED minimum salary requirements. Please also list all Certifications and Education within your resume.
    $38k-66k yearly est. 60d+ ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Technical support representative job in Reno, NV

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $34k-48k yearly est. 20d ago

Learn more about technical support representative jobs

How much does a technical support representative earn in Carson City, NV?

The average technical support representative in Carson City, NV earns between $27,000 and $40,000 annually. This compares to the national average technical support representative range of $27,000 to $44,000.

Average technical support representative salary in Carson City, NV

$33,000

What are the biggest employers of Technical Support Representatives in Carson City, NV?

The biggest employers of Technical Support Representatives in Carson City, NV are:
  1. Ebsco Information Services
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