Technical support representative jobs in Carson City, NV

Working for a large gaming company. Licensed in around 300 gaming jurisdictions, operating in over 90 countries and offering a unique blend products and services, online gaming, to slot machines. Project: Contract Role: This position is for a Service Desk support tech. They will be providing day to day support for the local employees roughly 700 individuals. This position is responsible for providing support to users of the company's computer network and telephone systems. Techs will take calls, enter issues into the helpdesk tracking system and will attempt to solve the problem on first contact. If problem cant be solved, the tech will pass the call to a level-2 engineer. Issues may involve support for desktops/laptops, operating systems, servers, applications and remote access systems. Responsible for resetting user passwords and voicemail accounts. Responsible for monitoring server and application systems and responding to alerts as needed. Responsible for set up of new users on the network. He/she determines access, establishes passwords and new user accounts as required. Additional Skills & Qualifications This is a service desk position. So you will be asked to take calls, virtual Smart Bar, password resets. If they candidate does not want to do password resets this in not the role for them. Customer service is also a huge part of this need. They will be the main support for the Reno office. Second largest gaming manufacturing company. It is a good blended role that will allow a candidate the ability to work in a large environment. They do have the opportunity to go full-time with good performance but there are no guarantees there. Many of the individuals we have placed in this group are still there. Work Environment: In Office, Monday - Friday, 8am-5pm

Senior Service Desk Technician Employment Type: Full-Time We are seeking an experienced Senior Service Desk Technician to provide advanced technical support across a Windows-based environment. This role will serve as an escalation point for Tier 1-2 issues, manage endpoint configurations, and support device lifecycle management using Microsoft Intune. The ideal candidate is highly skilled in troubleshooting, customer service, and modern endpoint management, with the ability to mentor junior technicians and improve support processes. Key Responsibilities Technical Support & Troubleshooting Serve as the primary escalation point for complex hardware, software, and network issues within a Windows environment. Troubleshoot and resolve issues related to Windows OS, user profiles, authentication, VPN, network connectivity, and standard business applications. Manage and support Microsoft 365 applications, account administration, and security controls. Provide remote and deskside support for end-users, including VIP and executive-level staff. Microsoft Intune & Endpoint Management Configure, deploy, and manage Windows devices through Microsoft Intune (Endpoint Manager). Create and maintain Intune policies, compliance configurations, device enrollment profiles, and application deployment packages. Perform patching, updates, and security policy enforcement across all managed devices. Troubleshoot device compliance, enrollment, and application deployment issues. Service Desk Operations Monitor, triage, and resolve tickets within agreed SLAs while maintaining detailed documentation. Identify recurring issues and implement solutions or knowledgebase articles to reduce volume. Support onboarding/offboarding workflows including account creation, device provisioning, and permissions management. Maintain asset inventory, device lifecycle tracking, and hardware refresh activities. Process Improvement & Leadership Mentor junior Service Desk staff and assist with technical training. Recommend improvements for system performance, endpoint security, and service desk workflows. Collaborate with IT leadership on small-to-medium infrastructure and application projects. Ensure compliance with security and organizational IT policies. Required Qualifications 3-5+ years of IT support experience in a Windows enterprise environment. Hands-on experience with Microsoft Intune/Endpoint Manager, including device provisioning and policy management. Strong knowledge of Windows 10/11, Active Directory, Azure AD, Group Policy, and basic networking fundamentals. Experience supporting Microsoft 365 applications and administration. Ability to troubleshoot complex issues independently and provide clear resolutions. Strong customer service, communication, and documentation skills. Preferred Qualifications CompTIA A+, Network+, or Microsoft certifications (MD-100/MD-101, MS-900, etc.). Experience with PowerShell scripting for automation and administrative tasks. Familiarity with ITIL practices and service management tools (Jira, ServiceNow, Zendesk, etc.).

Hi We are looking for an IT Support Engineer with 1-3 years of experience to provide technical support for end users, systems, and network components. The role involves troubleshooting hardware/software issues, managing OS installations, and supporting enterprise tools. Job Title: Desktop IT Support Engineer Location: Reno, NV Onsite Work Full Time start date: 15th December 2025 Job Responsibilities: IT Support Engineer - (1-3 Yrs) Provide L1/L2 IT support for end users, including Windows troubleshooting, hardware/software issues, OS imaging, and device setup. Handle SCCM/Intune deployments, AD user management, and basic network support (LAN/Wi-Fi/VPN). Manage tickets via ServiceNow and ensure compliance with the Project. Technical Skills: M365 Azure AD ServiceNow Basic networking skills Complex system Troubleshooting skills Printer management AV solution support VIP support Printer and industrial scanner support

About the Role Direct Line is a high growth global technology services company with primary focus in providing design, integration, installation, maintenance and managed services to well-known data centers and technology companies. Direct Line is backed by private equity firm and headquartered in Fremont, California with additional locations in US, Asia-Pacific and Europe. We are looking for a highly energetic, result oriented, passionate, and hands-on team members with a desire to join a growing team. The person should be self-starter, adaptable with attentive to detail and able to work with minimal supervision. What You'll Do Installation/decommissioning of network and cabling infrastructure in a Data Center environment. Deliver sustainable and repeatable solutions and processes, always with an eye on improvement. Provide structured feedback on project progress to Stakeholders. Exhibit quality workmanship on all work and maintain Data Center cleanliness. Follow all production, safety and quality standards, codes, and industry best practices. Collaborate with various Stakeholders to remove project obstacles. Reading and comprehending blueprints and building documentation/redline work. Broad understanding of Data Center infrastructure technologies. What You'll Need Knowledge and use of basic telecom hand tools. Must understand customer service. Clear understanding of job safety requirements. Be able to read and understand floor plans. Should be familiar on wiring schemes and wiring testing. Should be able to pull all types of low voltage cable. Should understand and be capable in performing field terminations and labeling. Reports to Operations Manager and take daily directions from Technician, Technician II, Lead Technicians, Senior Technicians and Advance Senior Technicians. Capable of maintaining orderly paperwork, capable of running service jobs. Possess skill to layout MDF and IDF closets, be able to dress all types of cable, and perform all type of terminations. Capable of working in Data Centers Shall be able to install ladder racking and seismic bracing both above and under raise floor. Basic understanding of both copper and fiber cable testing and troubleshooting. Read and understand blueprints and design document Dress and furcate fiber trunks for splicing Maintaining orderly paperwork and running service Fusion Splice including Ribbon/Single OSP/ISP Install, connect, and decom network equipment Operate DSX 5000 tester/OTDR Tester Program testers Download test results to Linkware/Linkware Live Save test results, verify, and submit to customer Create mass labels and apply per Portmap Differentiate live cables from decom cable Copper testing and troubleshooting Conduct Service Swaps of live networking devices Understand "FIM" database and operate scanners Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. Relocation assistance and sign-on bonuses may be available on select positions only, for qualified candidates based on role requirements and experience. #directline #cbredirectlinereferral

About the Team: The Global Meraki Escalations and Product Specialist Group is part of the Catalyst and Meraki CEAD (Customer Escalations Adoption and Deployment) Engineering organization. This group's primary responsibility is to handle Customer Escalations and triage Customer Facing Defects. They work closely with Meraki Support, Platform and Product Engineering and Product Management organizations to deliver top class Customer and Support Experience. As a People Leader within the Meraki Escalations Engineering organization, the desired candidate will: * Oversee the work of Escalation Engineers and Product Specialists within the Meraki Dashboard product domain. * Take accountability for driving customer escalations (Executive Escalations) through to resolution and closure. * Handle difficult conversations with customers and key stakeholders confidently and professionally during escalations. * Partner closely with regional and technology counterparts to deliver operational excellence for customers, partners, and internal teams. * Drive high-quality standards for Customer Found Defect (CFD) triage and issue scoping. * Monitor key performance indicators and quality measures for escalations and CFDs. * Collaborate cross-functionally with Development Engineering, Product Management, Sales, and Support teams with a strong closed-loop mindset. * Provide thought leadership on serviceability, support readiness, documentation, process, and training. * Guide and support team members in professional development, performance management, and career progression. * Communicate effectively to ensure the team remains informed of company, organization, and team priorities. * Lead and participate in team rituals including team meetings, 1:1 syncs, and group/product-specific sessions. * Maintain a positive outlook and leadership presence in a fast-paced, dynamic environment. * Advocate for AI and automation to enhance products, services, and operational efficiency. Required Experience/ Knowledge/ Skills: * 10+ years of overall experience in IT Services/ Engineering organizations with global presence, with 7+ years as a People Leader. * University Degree in IT or a related major. * Strong working knowledge of IT Networking products, backend infrastructure (Cloud & On-Prem) and their application towards delivering business outcomes. * Demonstrates a solid understanding of the Meraki Dashboard and product portfolio. Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: The starting salary range posted for this position is $128,100.00 to $168,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: * 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees * 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco * Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees * Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) * 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next * Additional paid time away may be requested to deal with critical or emergency issues for family members * Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: * .75% of incentive target for each 1% of revenue attainment up to 50% of quota; * 1.5% of incentive target for each 1% of attainment between 50% and 75%; * 1% of incentive target for each 1% of attainment between 75% and 100%; and * Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $158,200.00 - $241,700.00 Non-Metro New York state & Washington state: $140,600.00 - $241,800.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

**_JOB TITLE:_** Help Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services, LLC **_SALARY:_** $15.00-$17.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt Help Desk Agent provides customer service solutions within service level agreements using the company and project quality and quantity standards. It includes providing prompt, reliable, and accurate information to customers while maintaining effective communication. This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. **Responsibilities** + Receives customer inquiries and fulfills requests, providing high-quality customer service in a professional, efficient, and timely manner. + Operates within established guidelines and procedures to independently deliver a full range of services to the customer. + Matches customer needs with current products and services and suggests new ones to target customer's unmet needs. + Use examples and analogies as appropriate to facilitate understanding. + Identifies, resolves, or escalates, and tracks issues of all customer interactions in a work management tool (ServiceNow) or as determined by the client. + Aids in information to the customer in a prompt manner. + Uses judgment to anticipate customer service needs, resolves routine issues, and takes action accordingly, consistently providing high level quality service. + Manage continuous improvement through ongoing collection of data and information regarding customer requirements. + Understands and responds to others using active listening skills and tactful communication. + Ability to perform first-line troubleshooting for customers. + Ability to resolve issues following the parameters and guidelines of the client. + Help new and developing team members. + Demonstrate proactive business and customer service mentality, assuming ownership over solutions with a desire and willingness to be flexible and adaptable. + Other duties as assigned. **Qualifications** **Here's What You Need** + Requires a high school diploma or GED + Knowledge of and experience using various computer applications including Microsoft Office Suite + Technology savvy with an interest in new generation technology - comfortable doing things a different way, troubleshooting, and recommending new technology. + Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. **Minimum Skills Required:** + Must possess problem-solving skills. + Exceptional communication skills, both oral and written. + Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc. + Highly motivated with the ability to handle and manage multiple tasks at any one time. + Ability to forge new relationships, individual and teaming in nature. + Must be a Self-starter, that can work independently and as part of a team. + Ability to follow instructions for logging into a computer and launching various applications + Ability to navigate the applications and programs utilized including opening and closing windows, select portions of text or other items using the mouse, copy/cut and paste text + Ability to successfully handle customer requests and document in work management tools and applications. + Strong interpersonal skills with the ability to communicate in a professional, and articulate manner to individuals from diverse backgrounds. + Effective listening skills to include cognitive ability to locate and convey requested information + Excellent organizational, analytical, and problem-solving skills with high-level attention to detail with good follow up and follow through skills. + Proven ability to multitask and prioritize in a fast-paced environment with changing priorities; adaptable to change and a quick learner. + Ability to handle sensitive and confidential information appropriately. + Continuous learner/improvement mindset, desire to learn quickly with a commitment to excellence. + Positive attitude; tolerance for dealing with difficult customers and stressful situations. + Dependable and accountable. **Desired Qualifications:** + Experience in a customer service role. + Experience supporting customers in a virtual environment. **Our Commitment to you / overview of benefits** + Medical, Dental and Vision Insurance; Wellness Program + Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) + Short-Term and Long-Term Disability options + Basic Life and AD&D Insurance (Company Provided) + Voluntary Life and AD&D options + 401(k) Retirement Savings Plan with matching after one year + Paid Time Off **Reports to:** Delivery Manager **Working Conditions** + Professional remote office environment. + Ability to work Mon-Fri 8am to 5pm EST. + Must be physically and mentally able to perform duties extended periods of time. + Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. + Must be able to establish a productive and professional workspace. + Must be able to sit for long periods of time looking at computer screen. + May be asked to work a flexible schedule which may include holidays. + May be asked to travel for business or professional development purposes. + May be asked to work hours outside of normal business hours. **Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._ **_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._** **Pay Range** USD $15.00 - USD $17.00 /Hr. Submit a Referral (**************************************************************************************************************************** **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _103792_ **Category** _Customer Service/Support_ **Position Type** _Full-Time Hourly Non Exempt_ **Remote** _Yes_ **Clearance Required** _None_

Management Applications, Inc., a leading provider of Networking and Managed IT Services is seeking high-level IT professionals to support a contract serving the Lake Tahoe Region for a NV Agency. Background The Agency currently employs approximately 62 personnel and is housed in a 60,000 square foot building located in Stateline, NV. **Please do not apply to this advertisement if you do not have experience in the below areas. Responsibilities and Experience Task 1 - User support for approximately 70 laptops. Support for basic network infrastructure; routers, switches, the two wireless networking systems, and all related hardware. Any necessary assistance to the voice system provider (contract with VOX). Task 2 - Operations and maintenance of servers. The current baseline configuration of three physical servers running 30+ virtual servers in a VMWare/VSphere environment, with related hardware and applications. Agency employees will administer individual software programs (like Accela). Task 3 - Advising the Agency in developing an IT infrastructure roadmap and strategy, analyzing tradeoffs and options, and potentially developing a transition plan to shift from a locally hosted environment into a cloud platform(s). Equipment for Task 1 Network Sonicwall NSA 2400 Security Appliance Dell and Cisco Networking hardware Wireless networks (2 - one secure & one public access) Utility Telecom IP over Copper - 100 Mbps User Support Approximately 65 Dell Latitude laptops of various vintages o Docking Stations o LCD monitors 5 - 10 desktop workstations 3Macs 5 iPads (Air2) Enterprise Software Office 365/Exchange (Cloud based) Springbrook - Accounting system (Cloud based) Acronis backup TrendMicro Security Voice: Nortel voice switch Equipment for Task 2 Network Dell R420 server running VMSphere Dell R720 servers (x2) running ~30 virtual servers NetApp FAS2240 SAN Brocade fiber cards/cables to connect SAN and servers Currently hosting ~ 30 websites using Microsoft and Linux platforms Several older servers out of warranty that may require transitioning/virtualization Enterprise Software Accela - permitting software ESRI ArcGIS - GIS mapping software Springbrook - Accounting system (Cloud based) MSSQL Server & Microsoft .net development platforms Datamatics - Time & Attendance RealQuest - Real Estate/Property Info Job Application Instructions To be considered for these positions please submit a clear and concise resume (2 pg max.) as well as your minimum salary requirements. We will NOT consider your application without the REQUIRED minimum salary requirements. Please also list all Certifications and Education within your resume.

Pavion Connects and Protects by providing innovative fire, security, and communication integration solutions to customers across 70+ U.S. locations and 22 countries. We bring industry-leading expertise to clients in enterprise, healthcare, education, government, data center, and retail industries. As a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting-edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. Our mission is to bring clarity and transformation to safety, security, and communication through integral technology and radical service. With a commitment to safety, reliability, and operational excellence, Pavion ensures scalable, future-ready solutions tailored to meet and exceed our clients' needs. Learn more at ************** Pavion and our family of companies are seeking a talented and motivated Associate Technician to join our security business unit. Primary Responsibilities: Installs and terminates cable and equipment as per specifications and in conjunction with any pertaining building and or electrical codes. Tests all equipment after termination is made to ensure performance of system. All work is performed to RFI standards and quality installation techniques are practiced. Work at required heights utilizing ladders, scaffolding, lifts, or other. Work in confined spaces as necessary. Responsible for training Trainees on RFI procedures, systems and installation techniques. Work with Field Engineers on startup to ensure complete system compliance. Daily communications with Project Manager on delays, requirements and general status of jobs. Works with Project Manager to oversee the installation of multiple crews to ensure jobs are on track and within the project estimate and scope. Work with Project Manager to ensure complete closeout and turnover of jobs to the client and service department Work with Project Manager to ensure all jobs are maintaining budgets and timeline throughout all phases of project. Daily communications with Sales Executives, Project and/or Operations Manager on delays, requirements and general status of jobs. Maintain professional licensing and certifications as required by manufacturers State and Local jurisdictions. Work proactively and in a positive manner with all co-workers. Communicate effectively and in a timely manner to resolve RFI, Client, or other inquiries and/or requests. Provide reports to management. Adhere to procedures and standards in system design for quality installations. Maintain accurate project information with in RFI shared files and system. Maintain communications with customers and sales executives to resolve customer issues. Ability to solve practical problems and carry out responsibilities without supervision. Ability to organize workload for effective implementation. Ability to write simple correspondence and present information in one-on-one and small group situations. Ability to adapt as the external environment and organization evolves. Maintain knowledge of current industry standards and emerging technologies. Other duties deemed necessary. Basic Qualifications: High school education, or equivalent, or 2 year associate degree in electronic required. 1+ years working in the electronic field with daily use of AC/DC theory. Proper hand and power tool operations and safety. Ability to read blue prints and schematics. Basic computer skills. This position requires a valid driver's license, clean driving record and insurance. Experience working with basic hand tools and familiarity with low voltage, mechanical or construction related work environment. OSHA 10 Preferred Qualifications: Experience in Security/ CCTV / Life safety low voltage systems a plus. Disclaimer: This should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The employer has the right to revise this at any time. The job description is not be construed as a contract for employment. Pavion is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job DescriptionBenefits: Bonus based on performance Dental insurance Employee discounts Health insurance Paid time off - WORK FROM YOUR HOME (First 4 weeks of training, Monday to Friday: 9am - 6pm) Full Time Hours: Monday - Friday: 11am - 8pm Cybertron is a growth-oriented IT Services Provider in Wichita looking for a few exceptional people to add to our team. We are a hard-working team of professionals who are responsible for the infrastructure and management of our clients technology, while providing stellar customer service. We work with a variety of different clients in almost every type of industry and of various sizes and backgrounds and that makes our workday very exciting, fast-paced, and never the same as the day before! We encourage and challenge each other to learn more every day and to gain more knowledge and experience. If you are a dedicated problem solver, who loves technology and wants to be in a team friendly environment, then we are looking for you! Looking for a candidate that meets the following criteria: Exceptional written and oral communication skills. Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills. Strong documentation skills. Fierce attention to detail and strong multi-tasking skills Ability to mentor and be mentored Strong technical background and interest Desire to solve complex problems and learn from them! Skills: Windows 10 Network Printers and Deployment LAN and WAN Networking General Hardware and Software Troubleshooting Some knowledge: Windows Server 2019 Office 365 and Exchange Administration Active Directory Group Policy Hyper-V and/or VSphere/ESXi As a rapidly growing organization, Cybertron is continually adding new, career-driven team members who recognize the opportunities for growth and development. We offer competitive salaries along with generous performance bonus plans, health insurance, 401k, holiday pay and PTO. Come join our team!

Job Details Experienced Main - RENO, NV 4 Year Degree $55000.00 - $70000.00 Salary/month Day Information TechnologyDescription IT SPECIALIST The IT Specialist will provide daily technical support and play a key role in maintaining the school's technology infrastructure. This position is an exciting opportunity for a results-oriented professional to ensure the efficient and effective use of technology across all campuses. The ideal candidate will be comfortable working in a fast-paced educational environment and managing a wide range of IT tasks from hands-on infrastructure work to end-user support. The IT Specialist provides technical guidance for resolving complex end-user issues across hardware, software, network connectivity, and other technology systems. This role includes supporting PCs, laptops, tablets, SmartBoards, printers, mobile devices, and hybrid hardware/software imaging setups, as well as configuring and deploying new systems. Responsibilities also extend to educational technologies, phone installation, and troubleshooting both PC hardware/software and classroom technology. The Specialist will collaborate closely with the IT team to deliver timely and effective support. Skills, Duties, and Responsibilities: Install, configure, and maintain IT infrastructure, including firewalls, switches, access points, LAN, VLANs, and network security. Perform hands-on cabling tasks, including running, terminating, labeling, and organizing Ethernet and low-voltage cables to support network expansion and classroom technology needs. Diagnose and resolve network connectivity issues (wired and wireless), including switch/AP troubleshooting, cabling faults, IP conflicts, and bandwidth-related problems. Provide daily on-site technical support for staff and students, addressing tickets related to hardware, software, connectivity, printing, AV, account access, and classroom device issues. Support AV systems and meeting-room technologies, ensuring smooth operation of projectors, SmartBoards, display panels, sound systems, and video-conferencing equipment. Manage setup, configuration, and maintenance of PCs, operating systems, software installations, and peripherals. Demonstrate proficiency in networking equipment and design standards for both voice and data networks, including basic VoIP troubleshooting and phone installations. Coordinate and facilitate the setup and breakdown of audio-visual and IT equipment for school events. Oversee storage, inventory, and redistribution of classroom equipment during extended school breaks (winter, spring, and summer). Maintain asset management systems and handle documentation for equipment assignment, recovery, and disposal. Work with vendors to coordinate repairs, warranty replacements, and the return of serviced equipment. Exhibit excellent interpersonal and communication skills to explain technology solutions to staff in clear, non-technical language and provide user training when necessary. Salary Range: $55,000 - $70,000 / Per Year Qualifications Qualifications: Bachelor's degree in the area of specialty or related field from accredited schools and 3+ years of related work experience. School IT experience ( preferred) Certifications such as CompTIA A+, Network+, or Cisco CCNA are a plus.

Clasen Quality Chocolate (CQC) is a world-class manufacturer of chocolate and innovative coatings. We have recently been awarded the Top Workplaces Award by the WI State Journal - No. 2 Large Employer and the Benefits Award. CQC has been growing double digits annually because of our flexibility, commitment, respect and integrity, and we are looking for quality individuals to join our team. Working for a family-owned company provides you with the opportunity to wear many different “hats,” make a difference every day, and have fun doing it! We are committed to being an Employer of Choice in the Reno/Sparks area and offering our employees a variety of traditional and unconventional benefits. We are currently accepting applications for Jr. Technician at our state-of-the-art production facility in Sparks, NV (Spanish Springs). This position will work 12 hr shifts from 4:55pm-5:25am, Wednesday-Friday, every other Saturday. Pay is $29.50 (plus $3.20 night shift differential). Because you're only working 3-4 days per week, you have more full days off for hobbies and time with friends and family. Also, there is 8-hours of built-in overtime during your 4-day workweek. Last, if you want to volunteer for an extra workday and its available, it is paid at double-time. Benefits Health, Dental, Vision Insurance (Low deductible and copays, LASIK reimbursement, Adults orthodontics) Company-paid Life and Disability Insurance 401(k) Match - up to 5% Paid Vacation, Personal and Volunteer days plus 11 holidays Paid maternity/paternity leave Wellness: Free fruit, insurance discounts, gym and run/walk/bike event reimbursement, free wellness checks Scholarships - Employee, spouse, and children Summer Camp Reimbursement - children of employees Tuition reimbursement Employee appreciation events Free chocolate and coating! Bonus Potential - Perfect Attendance ($250+ quarterly) & Year-End (5%+) Double Time Pay JOB SUMMARY : The primary purpose of a Junior Technician is to read and understand coating recipes, produce bulk and finished coating in accordance with Good Manufacturing Practices (GMP's), Hazard Analysis and Critical Control Points (HACCP) procedures, and safety procedures and also display competency in material handling. The Junior Technician / Technician must also possess a great deal of flexibility in their ability to multi-task and maintain a team attitude in all actions taken. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Mixing: Read recipe and add ingredients to mixer or bulk tank by hand and by using the plant control system (PCS). Testing: Collect and test samples of product in various stages of the production process. Add necessary ingredients to the conches. Melt ingredients for production orders. Refining: Prepare and operate the pre-refiner, refiners, and conches to achieve desired fineness and viscosity. Chipline: Operate chipline depositor and troubleshoot color, shape, and size issues on finished products. Read, interpret, and mix bases, flavors, and dyes to meet product specifications. Packaging: Operate all packaging equipment to ensure product meets customer standards and complete all required paperwork and checks. Shipping & Receiving: Move ingredients in and out of racking, utilizing RSS inventory management system, to achieve proper first in-first out (FIFO) / product rotation procedures. Load and unload inbound/outbound trailers, completing the necessary inspection forms. Requires working at heights and using fall protection to accomplish task. Receive, inspect, sample, tag, and route all incoming materials. Pick, pack, load, and ready orders for shipping. Sanitation: Utilize correct cleaning procedures to complete production and non-production cleaning responsibilities. Set up, tear down, and clean tanks, pipes, pumps, and plates. Train and certify in all eight areas noted above within the designated timeframes. Inspect product for color, shape, and size issues on finished products. Read and interpret production and distribution schedules. Understand and display competency in using the plant control system (PCS) and human machine interfaces (HMI). Complete paperwork and log production information accurately (labor reports, recipe weight, waste sheets, Master Sanitation Schedule (MSS) sheets, etc.). Operate forklift and other material handling equipment, and drive personal vehicle for work. Attend team, safety, and quality meetings, complete the necessary training / certification required by supervision, and train others as needed. Perform all tasks assigned by the supervisor, while following all company, safety, and quality policies and procedures. Cover for other employees while on break/lunch. Maintain regular attendance at work. QUALIFICATIONS: EDUCATION / EXPERIENCE: High School Diploma or equivalent 3 years of complex industrial experience (machine operation, troubleshooting, multi-tasking, etc.) Food manufacturing experience would be helpful, but not required Previous experience lifting 55 lbs. is preferred Must have a valid driver's license and good driving record Knowledge of Microsoft Excel, RSS, Microsoft Navision, Plant Control Systems, and/or Label Management would be helpful SKILLS AND ABILITIES: Lift 55 pounds on a continual basis Stand and walk for entire shift Speak, write and read in English Perform math at an intermediate level (multiplication, division, fractions, etc.) Work at heights above 10 feet and in extreme heat and cold Work with allergens, such as soy, milk, etc. Positive, can-do attitude and flexibility to perform a variety of tasks Multi-tasking, problem-solving and decision-making skills Accuracy and attention to detail Demonstrate range-of-motion, strength, and physical stamina needed to safely perform the job in fast-paced work environment. Remain alert to safety hazards, maintain attention to stay on task, manage time effectively, and work independently and in a team to complete assigned tasks. CQC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability, protected veteran status, race, color, religion, sex, national origin, sexual orientation, gender identity or any other characteristic protected by law. For more information, please visit our website at ***********

Full-time Description IT Specialist - Help Desk Status: Full-Time | Onsite Join New Deantronics! We're seeking a full-time IT Specialist - Help Desk to support our growing team. This role is in-person. In this role, you'll provide front-line technical support, keep our systems running smoothly, and help ensure employees have the tools they need to succeed. If you enjoy solving problems, delivering great service, and staying current on new technology, this is the place for you! Why You'll Love Working Here Comprehensive Health Coverage (employer paid) - Medical, dental, and vision plans Life Insurance - Employer-paid basic life 401(k) with Employer Match - Plan for your future with our discretionary match Generous Paid Time Off - 20 days of PTO to rest and recharge What You'll Do Troubleshoot and resolve hardware/software issues for desktops, laptops, printers, and other devices Install and configure desktop and laptop equipment Maintain computer systems and networks, including backups, security, and updates Troubleshoot and support remote equipment and software Provide timely, professional customer service to employees Support IT documentation, policies, and training materials Stay current with emerging technologies and best practices What We're Looking For Experience in IT support, help desk, or system administration Knowledge of Windows, Mac, and Linux operating systems Strong expertise in Microsoft Office 365 Suite Experience with VMware Knowledge of Cisco networking and Webex Control Hub administration Experience with Cisco Webex Room video systems Ability to work independently and collaboratively Strong communication, problem-solving, and organizational skills A passion for technology and continuous learning If you're ready to put your tech skills to work in a supportive, collaborative environment-apply today to join New Deantronics as our next IT Specialist - Help Desk professional! Requirements Bachelor's Degree in Informational Technology or related field - Preferred 3-5 Years experience in a related role - Preferred CompTIA A+ Certification - Preferred Microsoft 365 Certified: Administrator Expert - Preferred Experience with Solidworks- Preferred Salary Description $25.00 -$28.00 per hour

Basic Purpose Provides personal computer hardware and software installation, configuration and troubleshooting for internal customers. Responsibilities Essential Duties and Responsibilities Performs installations and troubleshooting functions quickly and efficiently while producing a quality product. Consults with user departments to identify application opportunities, application justification and hardware/software requirements. Works with other team members to improve the processes needed to provide quality support for all customers. Updates and maintains on-line problem tracking information. Communicates effectively in oral and written form. Enhances knowledge of existing and emerging technologies by acquiring certifications and attending training classes. Develops solutions to business problems and conducts research of technical issues. Ensures all compliance aspects of position are known and followed; understands and complies with all policies, codes and regulations applicable to position and company. Performs related duties as assigned. Qualifications Essential Education, Skills, and Environment Education and Work Experience Bachelor Degree in the area of specialty from an accredited school and 3-5 years of related work experience. Candidates that do not possess an associate's degree must have a minimum of 7 years of related work experience. Specialized Knowledge and Skills Demonstrated knowledge of: Microsoft operating systems, MS Word, MS Excel, and MS Access Intel based personal computer hardware configuration and installation Troubleshoot and resolving MS networking and client problems. Skills such as: Problem solving, interpersonal and communication. Equipment and Applications PCs, smartphones, tablets, word processing, spreadsheet and database software. Work Environment and Physical Demands General office environment. Must be able to drive. Minimal travel required. Must be able to lift 50 pounds.

At Numotion, we're on a mission to improve the lives of people with disabilities. As North America's largest provider of mobility products and services, we deliver personalized solutions from manual and power wheelchairs to medical supplies and other assistive technologies that support health, independence, and everyday participation. We're committed to a workforce of diverse backgrounds and experiences and to an inclusive environment shaped by open dialogue, attentive listening, and tangible, ongoing action. JOB PURPOSE: The Assistive Technology Professional (ATP) plays a crucial role in evaluating, recommending, and providing customized Complex Rehabilitation Technology (CRT) to meet the unique needs of our clients. This position involves working closely with clients, families, therapists, and physicians to ensure the appropriate equipment is provided to maximize independence and enhance quality of life. A strong understanding of clinical conditions and extensive knowledge of rehabilitation equipment are essential for success in this role. The pay range for this position is $45,000-$70,000 Salary + commission. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. KEY RESPONSIBILITIES: * Conduct comprehensive assessments to identify clients' needs, functional limitations, and mobility goals based on therapist assessment findings and physician orders. This includes assessing physical abilities, environmental factors, and lifestyle considerations. * Actively collaborate with an interdisciplinary team, including physicians, therapists (PT,OT,SLP), clients and caregivers to develop individualized plans of care to achieve client mobility goals. * Recommend appropriate CRT equipment and associated interventions based on client's identified physical needs and mobility goals. * Manage/Facilitate efficient procurement processes from equipment specification through delivery. * Attain and apply clinical, technical and interpersonal skills in a needs analysis of complex mobility issues for individuals with various disabilities. * Deliver and fit of equipment, assuring that functional goals established at the evaluation are met Provide thorough training and education to clients, families and caregivers on the safe and effective use of recommended equipment. Includes instruction on operation, maintenance and and troubleshooting * Complete/maintain accurate and detailed documentation pertaining to client interactions in a timely manner. * Attaining/exceeding annual sales goals and objectives as established at beginning of each fiscal year. * Consistently reviewing and reporting on sales calls, sales outcomes, and sales opportunities. * Maintaining all certifications and licenses, obtaining all required continuing education annually to assure no lapse in coverage. * Maintaining eligibility status with various vendor systems as required to assure continuous access to facilities. * Keeping abreast of funding requirements, learn the wide variety of products and manufacturers Numotion contracts with while utilizing and comprehending the technological advances within the Rehab Technology industry. * Develop and maintain new and existing relations with various referral sources. * Utilize Numotion Leadership Principles to perform job with integrity, compliance, and values consistent with Numotion's mission. * Adhere to employee or customer confidentiality and comply with Numotion's policies and federal regulations. * Provide excellent customer service for all internal and external customers of the operations at all times. Provide solutions for customer concerns and continually focus on customer service as our top priority. * The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or as deemed necessary by management. REQUIRED QUALIFICATIONS, SKILLS, AND EXPERIENCE: * Bachelor's degree in related field or an equivalent combination of education and relevant experience will be considered. * Valid Assistive Technology Professional (ATP) certification. * Demonstrate critical thinking, interpersonal and problem-solving skills required to generate appropriate, individualized recommendations for CRT equipment and interventions. * Working knowledge of compliant billing processes for rehab/assistive technology equipment as necessary (e.g., Medicare, Medicaid, etc.) * Must have valid Drivers License. PREFERRED COMPETENCIES AND QUALIFICATIONS: * Minimum one (1) year experience working with complex rehabilitation technology. * Ability to prioritize multiple tasks, responsibilities and projects independently and effectively. * Previous experience in selling DME equipment. * Extensive knowledge of various clinical conditions impacting mobility, such as spinal cord injury, cerebral palsy, multiple sclerosis, and stroke. * Comprehensive understanding of rehabilitation equipment, including power wheelchairs, manual wheelchairs, seating systems, adaptive controls, and other assistive devices. * Working knowledge of compliant billing processes for rehab/assistive technology equipment as necessary (e.g., Medicare, Medicaid, etc.) * Ability to perform thorough and competent seating/mobility, assistive technology, and rehab equipment evaluations. PHYSICAL WORK REQUIREMENTS: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Ability to meet essential functions of the position with reasonable accommodations as necessary * Frequent use of hands, wrists, fingers associated with computer equipment. * Prolonged periods of time working at a desk and/or on a computer. * Occasionally move and reach with arms and hands. * Ability to lift/move up to 50 lbs and push/pull up to 100 lbs as needed. * Ability to communicate effectively. * Ability to work overtime as needed. At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short-term and long-term disability, a 401k, and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and do not tolerate discrimination against our employees, customers, and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

About the Team: The Global Meraki Escalations and Product Specialist Group is part of the Catalyst and Meraki CEAD (Customer Escalations Adoption and Deployment) Engineering organization. This group's primary responsibility is to handle Customer Escalations and triage Customer Facing Defects. They work closely with Meraki Support, Platform and Product Engineering and Product Management organizations to deliver top class Customer and Support Experience. As a People Leader within the Meraki Escalations Engineering organization, the desired candidate will: + Oversee the work of Escalation Engineers and Product Specialists within the Meraki Dashboard product domain. + Take accountability for driving customer escalations (Executive Escalations) through to resolution and closure. + Handle difficult conversations with customers and key stakeholders confidently and professionally during escalations. + Partner closely with regional and technology counterparts to deliver operational excellence for customers, partners, and internal teams. + Drive high-quality standards for Customer Found Defect (CFD) triage and issue scoping. + Monitor key performance indicators and quality measures for escalations and CFDs. + Collaborate cross-functionally with Development Engineering, Product Management, Sales, and Support teams with a strong closed-loop mindset. + Provide thought leadership on serviceability, support readiness, documentation, process, and training. + Guide and support team members in professional development, performance management, and career progression. + Communicate effectively to ensure the team remains informed of company, organization, and team priorities. + Lead and participate in team rituals including team meetings, 1:1 syncs, and group/product-specific sessions. + Maintain a positive outlook and leadership presence in a fast-paced, dynamic environment. + Advocate for AI and automation to enhance products, services, and operational efficiency. Required Experience/ Knowledge/ Skills: + 10+ years of overall experience in IT Services/ Engineering organizations with global presence, with 7+ years as a People Leader. + University Degree in IT or a related major. + Strong working knowledge of IT Networking products, backend infrastructure (Cloud & On-Prem) and their application towards delivering business outcomes. + Demonstrates a solid understanding of the Meraki Dashboard and product portfolio. **Why Cisco?** At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. **Message to applicants applying to work in the U.S. and/or Canada:** The starting salary range posted for this position is $128,100.00 to $168,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: + 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees + 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco + Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees + Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) + 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next + Additional paid time away may be requested to deal with critical or emergency issues for family members + Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: + .75% of incentive target for each 1% of revenue attainment up to 50% of quota; + 1.5% of incentive target for each 1% of attainment between 50% and 75%; + 1% of incentive target for each 1% of attainment between 75% and 100%; and + Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $158,200.00 - $241,700.00 Non-Metro New York state & Washington state: $140,600.00 - $241,800.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

Responsible for unique or complex information systems and/or information technology tasks within more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and design. + _responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform_ . + _Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 3_ . + _Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow_ . + _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ . + _Be available for on-call 24x7x365 ongoing application support_ . + _Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period_ . + _help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well_ . + _System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3 Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs ServiceNow metrics reporting on ticket acknowledgements, resolution times and aging_ . **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience; Master's Degree preferred. + CompTIA A+ or ITIL certification preferred + 7-10 years of experience in information technology, systems administration or other IT related field. Specifically _a minimum of Five (5) years of experience in application / infrastructure design, development, testing, or operations_ **Other Job Specific Skills** + _Technical problem solving and implementer skills in application coding, infrastructure, or automation_ . + _Effective communications (written and spoken)_ . + _Coordinates and tracks well across AFS and client technical and functional teams ServiceNow ITSM (desired not required)_ . + _ITIL (desired not required)_ . + _Data Analysis / Excel T-SQL MSFT SQL Server Azure SQL Databases Database Architecture Extract, Transform and Load (ETL) data_ . **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $105k - $140k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-4 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.