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TDOT TECHNICAL SPECIALIST 1-3* - 01202026-74359
State of Tennessee 4.4
Technical support representative job in Chattanooga, TN
Job Information State of Tennessee Job InformationOpening Date/Time01/20/2026 12:00AM Central TimeClosing Date/Time02/02/2026 11:59PM Central TimeSalary (Monthly)$5,100.00 - $6,373.00Salary (Annually)$61,200.00 - $76,476.00Job TypeFull-TimeCity, State LocationChattanooga, TNDepartmentTransportation LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF TRANSPORTATION, HAMILTON COUNTY This position is located in the Procurement Division - Region 2 - Region Procurement Section. For more information, visit the link below: Qualifications Education and Experience: TDOT Technical Specialist I Bachelor's Degree in a related field of study as may be outlined in the position description TDOT Technical Specialist II Bachelor's Degree and 1 year of demonstrated competency in a related field as may be outlined in the position description TDOT Technical Specialist III Bachelor's Degree and 2 years of demonstrated competency in a related field as may be outlined in the position description The Tennessee Department of Transportation reserves the sole right in determining the level of position based on the applicant's work experience, education, skill level, and all other appropriate factors, including business needs. Within 6 months of hire, employees must demonstrate successful mastery of corresponding work competencies and skill blocks of the Technical Specialist Competency Program for the level of worker for which they were hired. If skills and competencies are not met during that period, the employee can be demoted to the level of worker for which he/she is qualified. Necessary Special Qualifications for TDOT Technical Specialist I, II, III Some positions in these classifications may have additional requirements such as: Professional licenses and/or certifications Possess and maintain a Class D driver's license valid for use in operating vehicles in the State of Tennessee Any necessary special qualifications will be denoted in the position description. Knowledge, Skills, Abilities, and Competencies The required KSACs for TDOT Technical Specialist I, II and III include: Knowledge of transportation engineering principles Knowledge of transportation finance principles Knowledge of contract development principles and applications Knowledge of technical report writing Ability to communicate effectively, while interacting with internal and external stakeholders in a professional and courteous manner Ability to manage time to ensure assignments are completed Ability to use critical thinking to problem solve and make informed decisions Ability to learn technical concepts and apply those concepts to the position responsibilities Ability to follow verbal and written instructions Ability to conduct work with precision and a high degree of accuracy Ability to read and interpret project plans Additional KSACs for TDOT Technical Specialist II and III include: Skilled in the application of engineering principles Skilled in the application of transportation finance principles Skilled in the application of state and federal regulations to transportation projects Skilled in technical report writing Skilled in the development of contract principles and applications Ability to work in project teams Ability to maintain effective work relationships with individuals and groups, both internal and external Ability to manage time and prioritize work items to ensure project assignments are completed Additional KSACs for the TDOT Technical Specialist III include: Ability to resolve conflicts, coach, and mentor others, and support a culture of accountability, collaboration, and accomplishment Ability to analyze a process and offer actionable feedback for use in improving the effectiveness, quality, and efficiency of the existing process Conditions of Employment Incorporating overtime, weekends, and night shifts into their schedules as work schedules dictate Extended durations outdoors in extreme weather conditions Working in and around construction and vehicular traffic Walking on uneven terrain Climbing ladders and construction scaffolding Carrying equipment and samples in excess of 25 pounds Driving long distances as required to perform daily duties Performing work in which personal protective equipment will be required to be worn Sitting for extended periods while driving or working on computers Standing for extended periods while working outdoors or in a laboratory setting Overview As part of TDOT's infrastructure for all modes of transportation, Technical Specialists are responsible for professional transportation planning and public outreach work; collecting and analyzing data and information; developing technical reports, grants, and contracts; and consulting with regulatory agencies. While being actively engaged in the development, analysis, interpretation, and administration of contracts, grants, and programs, technical specialists may also be tasked with financial plan development, compliance reviews, and auditing functions. Employees in this classification series will develop proficiencies such as the use of computers, data analytic tools, highly technical field equipment, materials sampling and testing, technical drawing development, and report writing. Employees in this classification series are eligible for promotion to the next level in the career path series upon successful mastery of the minimum requirements for progression as specified in the TDOT Technical Specialist Proficiency Program. GENERAL POSITION DESCRIPTION TDOT Technical Specialist I A Technical Specialist I is an entry-level position. A Technical Specialist I will work in a training capacity under the direct supervision of a supervisor. This position will be expected to work in a team setting to learn the required foundational level skills needed to perform assigned duties and to become proficient in the competencies required for promotion to the Technical Specialist II classification. TDOT Technical Specialist II A Technical Specialist II is considered an intermediate-level position. The Technical Specialist II will work under the intermittent direct supervision of a supervisor. This position will be expected to work in a team setting with increased responsibility for performing intermediate skill level technical duties and to become proficient in the competencies required for promotion to the Technical Specialist III classification. TDOT Technical Specialist III A Technical Specialist III is considered an advanced-level position. The Technical Specialist III will work under the general supervision of a supervisor, who will have the authority for direct oversight in applicable complex decision-making situations. The Technical Specialist III will be expected to work both independently and in a team setting, performing complex skill-level technical duties and becoming proficient in the competencies required for promotion to the Senior Technical Specialist classification. This position may mentor junior staff, with all unusual issues being reported to a supervisory level. Responsibilities NOTE: The position responsibilities listed are representative of the work performed by positions within the Technical Specialist classification series. The responsibilities listed are not all-inclusive for every position, nor is it expected that all positions will be assigned every responsibility. The essential duties of a TDOT Technical Specialist I, II, and III include: Read, interpret, and apply statutes, regulations, policies, plans, specifications, standards, grant language requirements, contract requirements, and funding applications Perform financial reporting and documentation activities to ensure compliance with contract requirements Research and perform analysis of data sets and prepare reports on the investigation, assessment, and development of recommendations conducted to solve transportation planning, environmental, modeling, design, construction, and material testing issues Use computer software applications and technical field/laboratory equipment to analyze, model, design, and report numeric and technical engineering and financial data sets Develop, process, and monitor federal and state funding obligations by funding type for transportation funding projects and programs across TDOT Perform geodetic data collection and data analysis for horizontal, vertical, and longitudinal control using conventional survey equipment, drones, lidar, and three-dimensional data analytic software Perform field surveys, conduct field sampling and testing, document activities using pictures and videos, identify, measure, and record information, that defines characteristics and components needed to clearly identify issues or potential risks and make recommendations to mitigate these issues/risks Analyze, test, and develop recommendations on products including those that are new technologies to determine if they meet Department standards Review, process, and ensure compliance with transportation grant applications from local government agencies for projects and programs that qualify for federal and state funding Operate light-duty vehicles Prepare reports, charts, and graphs used in the presentation of data Perform other job responsibilities as assigned Additional duties for the TDOT Technical Specialist II and III include: Coordinate with internal and external customers to identify and resolve issues Communicate with external stakeholders, local government agencies, contractors, consulting and regulating agencies, and consultants to address issues involving grants, prequalification, contracts, compliance, and invoice processing Negotiate agreements with other governmental agencies, consultants, contractors, and external stakeholders related to resolving impacts for the successful development and implementation of grants, contracts, projects, and programs Perform consultant prequalification, selection, invoice processing, and performance assessments Work to plan, develop, and assemble transportation infrastructure survey deliverables and supporting documents with the latest CADD computer technology Responsible for the completion of applicable project deliverables in the planning, design, and construction phase, and for the identification of issues that might impact critical path work items on complex projects Additional duties for the TDOT Technical Specialist III include: Assist in training, mentoring, and quality control of the work of other employees Coordinate with internal and external customers to identify and resolve moderately complex issues Provide feedback to Regions, local government partners, consultants, contractors, and legislators on grants, projects and program issues and work to resolve moderately complex issues
$61.2k-76.5k yearly 2d ago

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Computer Field Tech Position- Chattanooga TN
BC Tech Pro 4.2
Technical support representative job in Chattanooga, TN
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 60d+ ago
Technical Services Representative
New Charter Technologies
Technical support representative job in Chattanooga, TN
We believe talent deserves a human touch. Your application will be read by an actual person who's excited to discover the real you. We are seeking a proactive and tech-savvy Technical Support Representative (TSR) to provide Tier 1 IT support and serve as the first point of contact for end-user service requests. This role is ideal for candidates with strong troubleshooting skills, a passion for customer support, and the ability to manage overnight shifts in a fast-paced technical environment. TSRs are responsible for assessing and resolving front-line technical issues, escalating complex problems to senior support tiers, and maintaining clear and professional communication throughout the support process. You will collaborate with internal teams including NOC (Network Operations Center), CSRs, TSMs, and other IT support tiers as needed. Key Responsibilities: Serve as the first point of contact for customers via phone, email, or ticketing system Diagnose and resolve Tier 1 issues in a timely and efficient manner Escalate unresolved or advanced issues to higher-tier support teams with proper documentation Follow standard operating procedures and stay updated with all technical support guidelines from the TSM Perform routine preventative maintenance tasks, patch management, and assist with documentation Support Network Operations projects by completing assigned subtasks Maintain detailed logs of customer interactions and technical troubleshooting steps Typical Tier-1 Support Tasks: End-user software support (Microsoft Office, email clients, web browsers, customer-specific apps) Standard software installation requests (advanced installations escalated to NOC) Anti-malware and antivirus troubleshooting Basic PC hardware diagnostics and support Basic network connectivity troubleshooting (Wi-Fi, DNS, IP conflicts, etc.) Requirements: Minimum of 1 year experience troubleshooting PC systems in a professional environment Strong verbal and written communication skills Ability to work independently during overnight hours Recommended Certifications: CompTIA A+ Certification (preferred but not required) Benefits: Health Insurance Dental Insurance Vision Insurance Paid Time Off (PTO) Work Environment: On-site position - 2 shifts available- Monday-Friday 8AM-5PM & Saturday-Wednesday 8AM-5PM Who We are: At New Charter, we're building a caliber of business the IT industry hasn't yet seen. We are serving small-to-medium sized businesses in 10+ industries across North America, and we deliver best-in-class technology solutions to propel our clients into the digital world. At New Charter Technologies, we're investing in our people - through growth and learning initiatives, employee benefits, company innovation, and more. We are constantly seeking a diverse candidate backgrounds and perspectives to amplify inclusive hiring practices for each job opening. Our partner companies have career paths for many different role types, whether you want to be deeply technical or whiteboarding with clients, and we are committed to developing fulfilling career paths for all contributors at New Charter Technologies. ( Please note: Every application submitted through Workday is reviewed by a real person, not an AI. We value your time and take each submission seriously.) Our teams are dedicated to pioneering breakthrough technologies, disruptive solutions, and transformative strategies. We're the architects of change, fostering an environment where bold ideas take flight, and creativity knows no bounds. At New Charter Technologies, we've embraced the idea that every individual brings something special to the table. Our foundation is based on the belief that each team member plays a crucial role in our collective success. Ready to be part of a dynamic and supportive community where your unique skills and personality shine? We're on a mission to make a difference, and we want you to be part of the story. Let's transform the world together and build a career that's as unique as you are! We are looking for driven and passionate people who are excited to work in an incredibly rewarding environment. So, if you are ready to learn, be inspired, solve problems, and grow professionally, apply today! Learn more here: Why New Charter. New Charter Technologies is committ e d to cr e ating an inclusiv e e nvironm e nt and is proud to b e an e qual opportunity e mploy er. New Charter re cruits, e mploys, trains, comp e nsat e s, and promot e s r e gardl e ss of rac e , color, r e ligion, s e x, s e xual ori e ntation, g e nd e r id e ntity, national origin, v e t eran, or disability status.
$34k-61k yearly est. Auto-Apply 9d ago
Sr Technical Support Specialist - Asphalt Plants
Astec Industries 4.6
Technical support representative job in Chattanooga, TN
Job Description BUILT TO CONNECT Astec is a global, manufacturing company of infrastructure development equipment. Our products range from asphalt and concrete plants, aggregate crushers and handlers, industrial heaters and more. Connection is at the heart of everything we do. We design and manufacture products used to build the infrastructure that physically connects the world, but the connections we make with people are what drive us forward. We were founded on innovation and a passion to help our customers succeed. Leveraging innovative solutions and technologies, we serve customers all over the world. We are committed to design and build the most innovative products. LOCATION: ABOUT THE POSITION Technical Support Specialists regularly diagnose and, with the aid of on-site technicians, remotely remedy equipment performance issues and failures to bring equipment back into specification under the direction of the Product Support / Service Management. The Technical Support Specialist will also work cross-functionally within Astec to assist with problem recognition and resolution, product improvements, technical documentation, and process improvements. Deliverables & Responsibilities · Provide technical support of certain Astec equipment as part of the 24/7 Astec Technical Assistance Center (ATAC) · Support Quality Improvement Teams efforts to rapidly identify manufacturing, assembly, and design related issues. · Diagnose and resolve complex technical issues remotely leveraging reference materials, software applications, and tools to promote maximum uptime for the customer. · Occasional travel to dealer or customer location for skills development, diagnostics, and dealer assistance · Work cross-departmentally to develop and publish bulletins / technical articles to address common issues with diagnostics, repair, and maintenance. · Maintains positive and professional attitude with customers, co-workers. · Clearly documents technical details in case management system. · Work closely with the functional leadership, Product Support Managers, and office support staff to ensure accurate reports, and associated billing. · Assist in designing and creating training material for other staff members and customers. · Provide mentorship to Tier I, II, and other Tier III technicians. · Support internal company resources in developing course curriculum to provide formal training to customers in a classroom environment. · Assist with new product development. · Excellent written and oral communication skills. · Leads cross functional groups to create training materials and advise staff members on best practices and cost-effective solutions. · Provide formal training to customers, fellow employees in the field or a classroom environment. · Occasional travel to dealer or customer location for diagnostics and dealer assistance · Support Quality Improvement Teams efforts to rapidly resolve manufacturing, assembly, and design related issues. · Good written and oral communication skills. · To be successful in this role, your experience and competencies are: · High school diploma is required; college degree is a plus. · Minimum 5 years' experience in construction, manufacturing, or related fields · Prefer 5 years' experience in the Aggregates, Road Construction, HMA, Concrete, or Combustion Industries · Knowledge of electrical and electronic circuits · Ability to read and understand mechanical, electrical, and electronics blueprints and designs. · Knowledge of circuitry, pneumatic, hydraulic, and applicable power transmission equipment · Considered to be a subject matter or product line expert in multiple equipment categories. · Expert level understanding in multiple product lines · Demonstrated critical thinking skills. · Willingness and ability to occasionally travel domestically and internationally. · Excellent communication skills, both oral and written · Basic arithmetic skills, computer skills (Microsoft Office) · Capable to manage conflict and resolve issues most positively for all parties concerned. Supervisor and Leadership Expectations None Our Culture and Values Employees that become part of Astec embody the values below throughout their work. · Continuous devotion to meeting the needs of our customers · Honesty and integrity in all aspects of business · Respect for all individuals · Preserving entrepreneurial spirit and innovation · Safety, quality and productivity as means to ensure success Travel Requirements: % of travel, regional, international WORK ENVIRONMENT Manufacturing Environment Shop manufacturing environment exposures include exposure to moving mechanical parts, machinery, tools and equipment, vibration, fumes or airborne particles, motorized vehicles, welding and machining operations, outside weather conditions and exposure to the risk of electric shock. The employee may occasionally be exposed to varying levels of dirt, dust, toxic or caustic chemicals, very warm and/or very chilly temperatures. The noise level in the shop can be very loud at times consistent with an industrial assembly facility and may require hearing protection. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EQUAL OPPORTUNITY EMPLOYER As an Equal Opportunity Employer, Astec does not discriminate on the basis of race, creed, color, religion, gender (sex), sexual orientation, gender identity, marital status, national origin, ancestry, age, disability, citizenship status, a person's veteran status or any other characteristic protected by law or executive order.
$53k-84k yearly est. 19d ago
Technical Support Specialist - Manufacturers Rd.
Heatec, Inc.
Technical support representative job in Chattanooga, TN
Product Support Specialists regularly diagnose and, with the aid of on-site technicians, remotely remedy equipment performance issues and failures to bring equipment back into specification under the direction of the Service Manager / ATAC Supervisor. The Product Support Specialist will also work cross-functionally within Astec to assist with problem recognition and resolution, product improvements, technical documentation, and process improvements. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide technical support of certain Astec equipment as part of the 24/7 Astec Technical Assistance Center (ATAC) Diagnose and resolve complex technical issues remotely leveraging reference materials, software applications, and tools to promote maximum uptime for the customer Engage with customers and dealers regularly on field service support Work cross-departmentally to develop and publish written solutions to common problems for customers and dealers Assist with developing repair and maintenance best practices Support Quality Improvement Team (QIT) efforts to rapidly identify and resolve manufacturing, assembly, and design related issues Administer technical training as required Occasional travel to dealer or customer location for diagnostics and dealer assistance SUPERVISORY REQUIREMENT N/A KNOWLEDGE, SKILLS, AND ABILITIES High school diploma is required; college degree is a plus Five years of experience in the troubleshooting/diagnostics, repair, and maintenance of heavy construction equipment Strong mechanical and/or electrical aptitude Good computers skills; fluent in standard Microsoft applications (Excel, Outlook, etc.) Engineering drawing, electrical, and hydraulic schematic interpretation skills required Good verbal and written communication skills. Excellent interpersonal and collaboration skills are required Ability to maintain a passport is required to support occasional overseas travel. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; frequently talk and hear; and occasionally climb or balance. The employee frequently is required to stand, walk, and sit. The employee must occasionally lift and/or move up to 20 pounds. This position is occasionally required to operate an automobile and travel by airplane. Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is primarily exposed to an office environment and occasionally a shop manufacturing environment or a vendor's facility. The employee is periodically required to travel. Exposures at a shop manufacturing environment or a vendor's facility can include moving mechanical parts, heights, fumes or airborne particles, and outside weather conditions. The employee is exposed to travel hazards associated with airline and automobile travel. The employee is occasionally exposed to electrical hazards, toxic or caustic chemicals, extreme cold and extreme heat. The noise level in a shop manufacturing environment or a vendor's facility environment can be very loud. Note: This is intended to be a general guideline of areas of responsibility. There will be incidental tasks not listed on a job description that arise at various times. These tasks are assigned to help out the department and company and, as a member of the Astec, Industries team; each employee is expected to help in these areas.
$35k-58k yearly est. Auto-Apply 60d+ ago
On-Call IT Field Technician - Chattanooga, TN Hiring NOW
Geeks On Site 3.1
Technical support representative job in Chattanooga, TN
On-Call IT Field Technician - PC, Mac, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
$35 hourly Auto-Apply 60d+ ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support representative job in Chattanooga, TN
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
$30k-40k yearly est. 14d ago
Tech Support
Global Channel Management
Technical support representative job in Chattanooga, TN
Tech Support needs 2 years IT experience. Tech Support requires: Windows 11 support experience Windows 11 Cloud base Technical Support experience a must Associate's degree in Information Systems or a related field or equivalent years of experience is required May be required to implement a COVID-19 vaccine mandate. Tech Support duties: Provides technical, operational and administrative support for IT-related End User provisoning and support Performs manual installation of non-packaged software, which includes both purchased products and internally developed applications. Ensures appropriate change management approvals are in place prior to deployment Manage multiple assignments and problems in an environment of continually changing priorities while keeping end users and management informed of progress along the way. Provides timely and effective technical support to end users, answering questions, troubleshooting problems, and providing general assistance in the use of end-user hardware and corporate-standard software.
$30k-51k yearly est. 60d+ ago
ITS Technician I
Lumin8 Transportation Technologies LLC
Technical support representative job in Chattanooga, TN
At Lumin8 Transportation Technologies, we are focused on the full range of Smart Infrastructure Services for the transportation industry. We design, construct, install, integrate, operate, monitor, and maintain a wide variety of Transportation Infrastructure Assets/Technologies for our customers and our communities. We offer a comprehensive benefits package including Paid Time Off, Holiday Pay, Discretionary Bonus, Medical, Dental, Vision, Short/Long-Term Disability, Life Insurance and matching 401(k) plan. To learn more about us and see our career opportunities, please visit our website at ************** JOB TITLE: ITS Technician JOB CLASS: Hourly, Full Time JOB HOURS: 40 Hour Week, Typically M-F 7:00 a.m. to 4:30 p.m. with possible variations to accommodate specific project requirements. Occasional overtime and weekend work as requires. SALARY RANGE: $23.00 hr. to $30.00 hr. DUTIES and RESPONSIBILITIES: Installing & Maintaining Access Control Systems/Automated Gates/Intercom stations/ Networked Video Surveillance systems Familiar with electronic components, AC voltage systems, low voltage DC systems, computers, networks, and IP programming, , wireless communication devices (video & radio transmissions) Ability to use basic power and hand tools to perform installations Valid Driver's License & able to drive to all 7 GDOT districts in a time efficiently manner, upon request. Must have reliable transportation to and from the Company headquarters, the job site, or a designated meeting location Ability to work independently & with groups, flexible shifts and adapt to different work schedule, including willingness to travel out of town for projects, & respond to emergency work orders. Ability to perform physical work indoor/outdoors year-round in a variety of weather elements for 8+ hours a day, 40+ hours a week Ability to work on ladders, bucket trucks, and in confined areas (ceilings, IDF closets) Good customer relations skills. Good computer skills Ability to follow directions to complete various job tasks. Knowledge of machines and tools, including their designs, uses, repair, and maintenance. Determining the kind of tools and equipment needed to do a job, ability to operate equipment. Driver's license required. (Must be able to meet our insurance requirements.) EXPERIENCE, SKILLS, and ABILITIES: Minimum 1 year experience in job related field. Ability to work strenuously outside in all types of weather. Ability to lift and carry up to 75 lbs. for short distances. Ability to work on uneven terrain. Ability to properly hear and understand or interpret verbal job site instructions and properly perform such instructions. Must possess and maintain valid driver's license. WORK ENVIRONMENT: Must be able to work in all weather conditions. Must be able to lift/move up to 50 pounds. The following benefits are included after successfully completing a trial period: Health, Dental, and Vision Insurance Basic Life Insurance & AD&D Health Care & Dependent Care Flexible Spending Account Short Term Disability - Long Term Disability 401(k) plan (with matching) Paid Vacation Paid Holidays Qualified veterans, minorities, and women encouraged to apply. Lumin8 Transportation Technologies is an Equal Opportunity Employer, providing our employees a Safe and a Drug-Free Environment and all candidates are subject to drug testing and background check.
$23-30 hourly Auto-Apply 60d+ ago
Factory Information System Technician
GE Appliances 4.8
Technical support representative job in LaFayette, GA
At GE Appliances, a Haier company, we come together to make “good things, for life.” As the fastest-growing appliance company in the U.S., we're powered by creators, thinkers and makers who believe that anything is possible and that there's always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together. The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together , we always look for a better way , and we create possibilities . Interested in joining us on our journey? Maintain, repair, troubleshoot, program and operate all test equipment. Maintain and repair manual, electrical and pneumatic tools. Support plant production Perform all activities required for Factory Information Systems in support of Proficy implementation in manufacturing operations. Including support existing PC's, PLC's, Data Concentrators, Scanners, Printers, and/or any hardware/software required to support operational requirements.PositionFactory Information System TechnicianLocationUSA, LaFayette, GAHow You'll Create Possibilities ESSENTIAL JOB FUNCTIONS : Support engineering efforts on major process and equipment installations - PLC programming, Electrical & Mechanical Advise on process improvement, preventative maintenance, equipment reliability, and other related TPM efforts Act as subject matter expert to approve OJT's (On Job Training) and Temporary NSW's (Non-Standard Work) Assist Operators, Equipment Techs, Team Leaders and Engineers in determining root causes of equipment or system issues FIS support using Proficy Proactively identify equipment/process improvement opportunities and justify business need for priority Perform scheduled PM routines, Repairs and Overhauls of Existing Equipment/processes Support production by responding to urgent requests, timely completion of Safety Worker Orders, and PM's. Monitor system performance and develop action plans to improve identified issues such as reliability, quality and safety Comply with the Roper Corporation Quality Operating System Understand and follow spare parts and store room procedures Continually observe equipment and processes for abnormal conditions and work to make repairs as needed Record reading and measurements as appropriate Work with and assist contractors on projects Perform specified preventative maintenance tasks as scheduled Maintain in-shop maintenance equipment Follow Safety Rules and Regulations, Act on non-compliance, Verify Quality of Workmanship, and Report any concerns of hazard or negligence Participate in AWO's and Lean Manufacturing Planning to provide inputs for new and repurposed equipment Maintain and repair manual, electrical, and pneumatic tools including airguns, tape machines, pipe-up guns, leak testers, gas testers, flow testers, radios, and paging equipment to ensure effective operation of assembly line tools Job Requirements: Preferred minimum 2 years' experience in heavy industrial manufacturing maintenance Preferred background and training in Industrial Electrical and/or Electronics field Must be able to work safely under pressures of urgent need Strong computer skills What You'll Bring to Our Team JOB SPECIFICATIONS EDUCATION: Required: High school diploma or G.E.D. Industrial maintenance /electronic technology certificate or completion of the Maintenance Production Support Skills Upgrade Program EXPERIENCE: 2 years' experience working in an industrial maintenance environment or 4 years' experience in a manufacturing environment SKILLS/ABILITIES: Required: Electrical,, mechanical, trouble-shooting and repair skills Read equipment manuals as well as electrical and mechanical system schematics Able to complete assignments with minimal supervision Computer skills Able to see and manipulate machine parts smaller than 1/4” Able to lift 50 pounds to a height of 5 feet Able to climb a ladder Able to obtain forklift driving certification EQUIPMENT/JOB TOOLS: Basic shop equipment including but not limited to hand tools, welders, saws, grinders, grease gun, multimeter, aerial lift, fork, truck, and overhead crane WORKING CONDITIONS: Manufacturing shop environment COMPLIANCE AWARENESS: Implement and assure adherence to company policies; federal, state and local laws and regulations. DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job management reserves the right to revise the job, or to require that other, or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technological developments). Our Culture Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities. This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices. By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy. GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization. GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail to *******************************
$36k-52k yearly est. Auto-Apply 5d ago
Product Support Representative Opportunity in Dalton, GA
Talon Recruiting
Technical support representative job in Dalton, GA
Talon Recruiting has partnered with a leading Material Handling Equipment Dealership. We are in search of an energetic Product Support Representative to join their team in Dalton, GA. The primary focus of a (PSR) Product Support Representative is to penetrate new accounts. They will be responsible for meeting or exceeding pre-determined goals for selling Parts, Service Repair Work & Contracts, Rental Trucks, and Allied sales. Assigned customers are visited on a regular basis to promote the Product Support department's capabilities and performance. Call reports are completed on a timely basis so the information can be entered into CRM and management can be kept informed of customer needs and focus. Performs equipment inspections when the opportunity presents itself or when requested by the customers on a scheduled basis. Prepares detailed quotes and/or estimates following inspection detailing proposed machine repairs and reviews with the customer for their approval. Distributes Product support informational literature and promotional fliers to customer during scheduled calls and explains features and benefits. Consistently promotes the Company's Parts, Service, Sales, and Rental departments including All-Makes, Value Parts, and rebuild before failure benefits in finding solutions for customer needs. Reaches sales goals for products listed on your annual compensation programs. Compensation & Benefits: • Competitive salary, plus commission • Company cellphone, laptop, vehicle allowance • Medical, dental, and vision plan, 401(K) matching, paid vacation, sick days, and holidays Please send resumés to nate@talonrecruiting.com
$30k-49k yearly est. 60d+ ago
Business Support Rep
Lancesoft 4.5
Technical support representative job in Soddy-Daisy, TN
Fully performs both standard and non-standard transactions in support of the Management Support Services job family. Selects, applies, and explains procedures and practices to identify and resolve discrepancies, research information sources, and document and coordinate results. Provides multi-functional support that may include business planning, budget and accounting support, facilities and equipment coordination, payroll operations, records management, procurement and materials management, event planning, legal and contractual services, workers compensation claims, and general office management. Typical duties include independently performing a variety of day-to-day transactions within assigned functional area(s), such as ensuring proper classification, storage, retention, and disposal of organizational records. Serves as the organizational representative and point of contact for office and personal communication equipment (e.G., copiers, fax machines, pagers, cellular phones, and telecommunications equipment). Ensures and coordinates the entry of required data and schedules into various information and business reporting systems. Formats and retrieves both standard and non-standard reports from multiple business systems. Identifies and resolves discrepancies in data used for business decision-making. Performs procurement and materials management functions as required, including compliance with contractual agreements and the requisitioning and receiving of goods and services. Serves as a coordination point for activities supporting the full range of work within assigned functional areas. Provides orientation and training in assigned functional areas and may coordinate assigned work activities for the first two levels of work. Demonstrates competence at the administrative representative level, with established experience in PC software applications and general experience with organizational business systems, standards, and processes. Requires a degree, certification, or equivalent experience.
$29k-35k yearly est. 10d ago
Technical Support Specialist
Appliancepartspros.com 3.7
Technical support representative job in Cleveland, TN
AppliancePartsPros.com(APP), founded in 1999, is a secure and established national online retailer serving do-it-yourselfers. Our core values include Service, Company and Personal Growth, Teamwork, Taking Initiative, Communication, and Passion. Our people interact less like co-workers and more like family, friends, and teammates. We pride ourselves on customer loyalty, team building, and the creation of strong company culture. Our satisfaction comes from progressing in our personal and professional development within the AppliancePartsPros.com family. We work hard, but we never forget the value of family, friends, fellowship, and fun. For all these reasons, we wake up excited and passionate about our work here each day. We've won BizRate's prestigious "Circle of Excellence" Platinum Award twelve years in a row (2007 - 2024) and have earned an EXCELLENT rating from STELLAService. We have also been rated as one of the "Best of the Web Top 50 Retailer Sites" by Internet Retailer Magazine. Our goal is a success through superior customer service, innovation, quality, tirelessly pursuing new growth and learning opportunities while maintaining a rock-solid commitment to both our customers and our working team. We are searching for candidates to support technical questions for appliance and lawn and garden repairs. The position is in an office environment explaining and diagnosing DIY repairs in written and verbal form. Strong Appliance Repair Knowledge or Lawn and Garden Repair Equipment Knowledge (5 plus years' experience a must) Presentation skills or experience in training (Preferable but optional) Presenting DIY tutorials onscreen Strong knowledge of Internet Search Engines Experience using a computer with multiple screens and tab browsing Typing 35 WPM is required Excellent Communication skills- verbal, written and listening- sufficient level in order to assist internal and external customers in written and verbal form. Must be will to work a flexible work schedule to include one day on the weekend. Perks Fun, Friendly and Family Atmosphere As a corporation, we pay 100% of the employees Medical, Dental and Vision premiums. Paid Vacation Time Paid Sick Time Paid Company Holidays Understanding Management Team Breakroom that includes full kitchen, ping pong table, pool table and two 55-inch flat screen TV. Our employees are treated to catered monthly lunches and provided breakfast weekly. Yearly Performance Bonus Annual Performance Reviews AppliancePartsPros.com is an Equal Employment Opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, creed, color, religion, sex, national origin, nationality, ancestry, age, disability or status as a disabled veteran or veteran of the Vietnam era, pregnancy, affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class. Applicants must be able to pass a drug screening and background investigation. ********This position is not IT Technical Support. ********
$31k-44k yearly est. 60d+ ago
Material Handling Service Support Specialist
WMH
Technical support representative job in Chattanooga, TN
Department Service Employment Type Full Time Location BR06- CHATTANOOGA, TN Workplace type Onsite Reporting To Karl Duffy This role's hiring manager: Karl Duffy View Karl's Profile Key Responsibilities Skills, Knowledge and Expertise 🛠️📝🗣️🎓💼📈 Perks of Being a WMH Team Member: About WMH 🚦 About WMH WMH is a 35+ year material handling leader with 11 locations across the Southeast and 250+ professionals powering sales, service, fleet, and aftermarket operations. 🔥 Why WMH? We're Built Different.🔥 Exclusive Linde Material Handling partnership Industry-leading automation & fleet tech Leadership development at every level Top-tier pay + long-term stability Culture built on innovation, accountability & growth 🚀 Ready to Launch Your Career? This isn't a parking spot. This is a launchpad. If you're ready to: ✅ Stop watching growth ✅ Start building it ✅ And shape the future of aftermarket operations… Your future moves fast. Make sure it's moving forward. Don't watch from the sidelines- 👉 Apply Today: wmhsolutions.pinpointhq.com At WMH, we don't just offer jobs-we create unstoppable careers. Documents Equal Employment OpportunityAt WMH, we believe diversity drives innovation and opportunity fuels excellence. Every applicant and employee deserves a workplace where they're respected, supported, and valued. We provide equal employment opportunities to all - regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. We maintain a workplace free from discrimination, harassment, and retaliation so every person can thrive. Accessibility If you need an accommodation during the hiring process, we're here to help. Please reach out and we'll gladly support you. Your Career Has a Future Here We don't just offer jobs - we build careers grounded in growth, integrity, innovation, and real opportunity. Your talent belongs in a place where it's recognized and developed. 🔗 Explore Opportunities: ***********************************
$26k-47k yearly est. 60d+ ago
PC Tech
Globalchannelmanagement
Technical support representative job in Chattanooga, TN
PC Tech needs One (1) or more years experience as a full-time professional in the field of information technology, with a strong grasp of computer hardware and software fundamentals PC Tech requires: Excellent interpersonal communication, customer service, problem solving, and time-management skills. Dedication to on-going technical education, both as a student and a teacher. Able to perform heavy lifting. PC Tech duties: Configures, delivers, and installs PCs, peripherals, and corporate standard software. Oversees the building and maintenance of corporate computer images for laptops and desktops. Organizes and oversees the return of leased computer equipment, and prepares out-of-date equipment for donation or disposal. Provides information for use in management decisions on the selection of desktop, laptop, and computer peripherals. Maintains inventory of computers and components. Serves as backup to PC support specialists, providing end-user support under their guidance and direction. Contributes, as a subject matter expert (SME) to the development, implementation and maintenance of PC-related policies, procedures, and standards that conform with organizational objectives and IT industry best practices. Documents technical issues and their resolution, in accordance with corporate standards.
$31k-43k yearly est. 56d ago
Site Support Specialist
BASF 4.6
Technical support representative job in Chattanooga, TN
Now hiring! Site Support Specialist At BASF, we create chemistry through the power of connected minds. By balancing economic success with environmental protection and social responsibility, we are building a more sustainable future through chemistry. As the world's leading chemical company, we help our customers in nearly every industry meet the current and future needs of society through science and innovation. We provide a challenging and rewarding work environment with a strong emphasis on process safety, as well as the safety of our employees and the communities we operate in and are always working to form the best team-especially from within, through an emphasis on lifelong learning and development. And we are constantly striving to become an even better place to work. BASF has been recognized by Forbes Magazine as one of World's Best Employers in 2024. Come join us on our journey to create solutions for a sustainable future! Come create chemistry with us! Site Support Specialist- Chattanooga, TN This job will provide all encompassing site support for the Chattanooga Operations for both locations (Amnicola Hwy & Polymer Dr); including but not limited to support for site medical management, LMS training system administration, document control administration, information protection, records retention, P-Card administration, SAP Gates Administration, invoicing, orientation facilitation, supply inventory and general site administration. As a Site Support Specialist, * Support for Chattanooga Site medical screening management using eMCP software. Ensure compliance with physical exams for plant personnel working the medical provider to comply with regulatory and BASF internal requirements and follow up to ensure compliance and ensure Return to Work exams are timely. * Management of Chattanooga Site training management system LMS, content owner for Chattanooga Site. * Fully responsible for Chattanooga Site procedure management, Word Processing, Windows file management, Sharepoint, and Training LMS. * Information Protection Officer (IPO) for the site. * SAP Gates Administrator for the site, helping employees gain the needed access to Z2L. * Works in Records Retention for the site, storing, labeling, and placing orders with Iron Mountain for permanent storage of documents. * Site P-Card administrator, ensuring company rules and regulations are followed in regard to p-card holders. * Support the development of the "Zero Incident" mindset as a culture in the Chattanooga operations by becoming the recognized champion for safety and environmental performance. * Support and continually apply ISO Quality Improvement policies and procedures. * Interaction includes Operations, Safety, Ecology, HR, Logistics, Maintenance and Engineering, Purchasing, and Accounting personnel. * Required to work effectively and efficiently, be a self-starter, with minimal supervision. * Indirect support is provided by Site Support Services, including Quality, Safety, Ecology, Human Resources, Engineering and Maintenance. Formula for Success... * High School diploma required. (Associate's or Bachelor's Degree preferred) * Minimum 2-5 years of experience working in an administrative role and or position that utilizes administrative skills with increasing responsibility where discretion and the ability to handle confidential information as a daily function of the job. * Ability to execute independent planning and controlling of target agreements. * Proficient in MS Office, MS Windows, including electronic file management. * Basic SAP knowledge is a plus. * Excellent professionalism, organizational skills, communication skills (oral and written) and effective time management skills. * Must have ability to multi-task and be very detailed oriented. Good problem solving and analytical skills. Able to determine best solutions to solving problems within functional areas. Required to make decisions on their own within their work function. * Expected to think and act in collaboration with others, including other departments or teams. External relationships among customers include product quality control and meeting product specifications (low frequency) When required, deal with customers in a helpful and friendly manner, respect their requirements and listen to their needs. Act promptly to resolve customer requests * Previous Human Resource experience in a Manufacturing environment is a plus. #dispersionsresins&additives Create your own chemistry with you@BASF At BASF, you will have the chance to do meaningful work towards building a more sustainable future. In addition to competitive compensation and benefits, BASF provides you with access to a wide range of elements to help you be your best. It's what we call you@BASF. We are committed to providing benefits, programs, and opportunities that support our employees' overall well-being, personal growth, and a safe, collaborative, and inclusive work environment. Just some of the many benefits we offer include: * Flexible work arrangements whenever possible * Highly competitive retirement savings plan with company match and investment options * Well-being programs that include comprehensive mental health support for you and your household family members * Family forming benefits (fertility, adoption and surrogacy reimbursement, maternity/parental leave, and more) * Back-up child and elder care with discount programs for families of all ages and stages * Mentoring and career development opportunities that allow you to share, learn, and thrive * Matching gifts program that allows you to deepen the impact of your contributions to qualified charities. * Employee crisis support for when the unexpected happens * Access to our BASF wine cellar, employee discounts, and much more! About us As one of the largest chemical companies in North America we have been finding solutions for your everyday needs and addressing the most complex economic, environmental, and sustainability challenges for more than 150 years! At BASF we empower our employees with the tools, guidance and opportunities they need to advance and succeed in work and life. Giving you the support you need to be your best and fulfill your personal ambitions is what helps us create chemistry. After all, our success is linked to yours. Whatever path you envision, BASF is a great place to build a rewarding, successful career. Belong to Something Bigger. #belongat BASF Privacy statement BASF takes security & data privacy very seriously. We will never request financial information of any kind via email, private text message or direct message on any social medial platform or job board. Furthermore, we will never send a candidate a check for equipment or request any type of payment during the job application process. If you have experienced any of the above, please contact ***************************** to report fraud. Equal employment opportunities We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, color, religion, sex, marital status, national origin, disability status, gender identity or expression, protected veteran status, or any other characteristic protected by law. Applicants must be currently authorized to work in the United States on a full-time basis.
$40k-61k yearly est. 7d ago
Customer Service Representative - Chattanooga, TN
Kedia Corporation
Technical support representative job in Chattanooga, TN
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$26k-34k yearly est. 2d ago
Customer Service Rep(08868) - 110 Cove rd
Domino's Franchise
Technical support representative job in Chickamauga, GA
ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older. General Job Duties For All Store Team Members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. Work Conditions EXPOSURE TO Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. SENSING Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. Additional Job Details PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 4. Walking For short distances for short durations Sitting Paperwork is normally completed in an office at a desk or table Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72 high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Additional Information Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
$25k-33k yearly est. 60d+ ago
IT Internship
Crane NXT Co
Technical support representative job in Dalton, GA
Crane Currency has an opportunity for an IT or Computer Science college student to gain hands-on experience in our IT Department. This part time role is onsite and based out of Dalton, Massachusetts. This position will start in early 2026 and continue through the Fall of 2026. Who we are: Crane Currency is a premier industrial technology company and a pioneer in currency manufacturing and advanced micro-optics technology for securing physical products. Yes, chances are you have our product in your wallet right now! Over the past few years our internship and co-op program has welcomed over 100 students. Our sophisticated equipment and software leverage proprietary core capabilities with detection and sensing technologies. Around the world, our customers trust us to anticipate their needs with innovative, reliable, and high-quality currency & authentication solutions and services-just as they have for generations. Our Early Career Professionals Program (ECP): Paid Opportunity - We believe in paid opportunities, so you don't have to make the decision between a part time job or taking this position. Pay = $25/hour for ~ 24 hours / Up to 40 hours during school breaks. Gain Industry Experience - We design each opportunity so you can apply your education to real life business needs and give you tangible result-driven opportunities you can add to your resume. Career path insights - Your manager is invested in providing you with career insights and helping you learn about different avenues you might be able to take your degree in. Personal Development - The work you'll experience will give you the chance to enhance current skills and develop new ones that are in line with your degree as well as prepare you for future opportunities. Professional Network - You'll participate in networking events, lunch and learns and a presentation to senior leadership, all with the purpose of helping you build a network of global professionals. How you will make an impact: Our program is designed to give you the chance to make a true impact on the business. You will have a direct effect by means of the following work: * Delivery of key initiatives, goals, and objectives assigned to the Client Services Team. * You will assist with Desktop Support tasks, including the deployment and remediation of hardware and software requests within the Crane Currency environment. * Your role will involve troubleshooting technical issues, ensuring that end-users have the necessary tools to perform their jobs efficiently. * Your contributions will be essential in enhancing the overall productivity and effectiveness of the IT Client Services Team. Knowledge and expertise that matter most for this role Required: * In pursuit of an Associate, Bachelor or Graduate degree at an accredited institution in Computer Science, Information Systems/Technology, Engineering, or Mathematics; and you must be a student for the duration of the assignment which is Aug or Sept of 2026. * Must be efficient in Microsoft Office Programs including, but not limited to: Word, Excel, PowerPoint and Outlook. * Experience configuring and troubleshooting computers and mobile devices * Strong interpersonal skills, analytical/problem-solving abilities and organization * Self-motivated, independent, detail oriented, responsible team-player * Superior written & verbal communication skills * Ability to work in a fast-paced environment and adhere to deadlines * Must be a U.S. Citizen with an ability to demonstrate and maintain suitability for employment in a position of Public Trust consistent with our US Government contract requirements. Where we are: Your role is in Dalton, Massachusetts, a 45-mile drive to Albany, NY or Springfield, MA. Check out what makes Dalton a great place to live and work here: ********************************************************************************************************************** What drives our team: We are a passionate team of 1,200 creators and problem solvers, united by our purpose, we give people confidence every day in moments that matter. This comes to life through our Shared Values: * People Matter * Do the Right Thing * Trusted Partner * Innovate for Growth * Always Improving People are at the center of all that we do, from our employees to our customers and our communities. We empower our teams to help shape the Crane Currency experience, embracing and celebrating our unique perspectives and differences to learn from each other and grow stronger together. To learn more about life at Crane Currency, visit ********************** Crane Currency is a drug free workplace. SUITABILITY AND BACKGROUND INVESTIGATION REQUIREMENTS: The final offer of employment will be subject to the applicant's successful completion of a background investigation and favorable adjudication. Failure to successfully meet these requirements will be grounds for disqualification in the hiring process. The background investigation process conducted by Crane and our U.S. Government Agency customers is very thorough. Therefore, it is imperative that applicants exercise candor and honesty when answering background questionnaires, especially as it relates to arrest, employment, education, finances, illegal drug use, and/or other criminal history. Falsification discovered in security documents or during the background investigation process may result in an immediate negative suitability determination. Crane NXT is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, or national origin or any other characteristic protected under applicable federal, state, or local law. #CCY #cranecurrency, #ONSITE #opentowork, #jobsearch, #hireme, #jobhunt, #jobseeker, #hiring, #recruitment, #jobsearching, #employment, #careers, #nowhiring #DaltonMA #studentjob #Internship
$25 hourly 38d ago
ERP Support Specialist
The Vincit Group 4.4
Technical support representative job in Chattanooga, TN
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The ERP Support Specialist will be the primary point of contact for all end users of the company's two ERP systems. The Specialist will assist users with troubleshooting, training, and configuration issues. Associates in the role will have/learn functional expertise of the application and contribute to improvements and enhancements for mission-critical daily needs and organizational initiatives. EDUCATION: Required: High school diploma Preferred: College degree in business related field EXPERIENCE: Required: Minimum of 1-year prior experience working with business enterprise systems. Must be proficient in Microsoft Office and Microsoft Excel. Preferred: Knowledge of Sage X3 ERP, experience in developing training materials, and a working knowledge of basic accounting principles is preferred. POSITION REQUIREMENT(S): Specialized Skills/License/Certification Preferred: SQL query syntax knowledge, Working understanding of general business and accounting concepts. CORE COMPETENCIES (Essential Job Functions) Provide daily end user support for ERP systems, addressing or escalating issues in a timely and professional manner. Administer security for ERP systems for all users, ensuring integrity and confidentiality of sensitive data. Review reports for potential errors, research systemic or user causes of errors found, and implement controls or configuration changes to mitigate future errors and risks. Apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve user issues. Identifies requirements for new/existing product configurations, system enhancements/fixes by establishing personal rapport with persons in a position to understand requirements. Assists with the successful rollout of system changes or new system implementations, not limited to testing, training, support, documentation. Assists with the company's M&A activities as it relates to system conversions and integrations. VIN123 If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
$30k-47k yearly est. Auto-Apply 13d ago

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How much does a technical support representative earn in Chattanooga, TN?

The average technical support representative in Chattanooga, TN earns between $26,000 and $44,000 annually. This compares to the national average technical support representative range of $27,000 to $44,000.

Average technical support representative salary in Chattanooga, TN

$34,000

$26,00010%

$34,000Median

$44,00090%

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Technical Support Representative Chattanooga, TN Jobs

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How much does a technical support representative earn in Chattanooga, TN?