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Technical support representative jobs in Chesapeake, VA

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  • GEICO Customer Service Representative

    Geico 4.1company rating

    Technical support representative job in Virginia Beach, VA

    At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Customer Service Representative - Virginia Beach, VA Salary: $20.65 - $25.81 per hour / $41,609.75 - $52,007.15 annually *pay is commensurate to experience* When you grow, GEICO grows. And if you're the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We're looking for Customer Service Professionals for our Virginia Beach, VA office. This role is for people who want to provide our policyholders the excellent customer service they want and need. You'll be the first contact for our customers: answering billing questions, making policy changes, and providing recommendations. Join our team to deliver personalized service that demonstrates the value of being insured by GEICO. If you want a career with plenty of growth opportunities, let's talk. Salary: Salary: $20.65 - $25.81 per hour / $41,609.75 - $52,007.15 annually *pay is commensurate to experience* Increase your earning potential! 10% evening differential for applicable shifts 20% weekend differential for applicable shifts Many associates see a base salary increase of 10% within their first year as a Customer Service Representative. Top associates can see increases up to 15%! Qualifications & Skills: 12+ months of contact center or customer facing service experience required (preferred) Experience providing outstanding customer service by showcasing expertise, active listening, fostering trust and growing customer satisfaction Ability to work and grow in a fast-paced, high-volume call center environment Willingness to learn new skills and ability to adjust to changes quickly Open to feedback to support your performance and development Solid computer and multi-tasking skills Minimum of high school diploma or equivalent Education/Certifications: A bachelor's degree or higher (preferred) Active Personal Lines or P&C license (preferred) #geico400 At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs. We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives. Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels. Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers. Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future. Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being. Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance. Access to additional benefits like mental healthcare as well as fertility and adoption assistance. Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
    $41.6k-52k yearly Auto-Apply 2d ago
  • Help Desk Support Specialist

    Dunhill Professional Search & Government Solutions

    Technical support representative job in Newport News, VA

    Desk Side Support Specialist - Tier 2 The Service Desk (Tier II) Deskside Support Contractor will provide advanced technical support to troubleshoot, repair, deploy, and install customer computing devices, peripherals, software, and associated IT assets at on-site locations. This role requires hands-on expertise in hardware and software maintenance, strong customer service skills, and the ability to support both routine and specialized IT needs. The contractor will ensure reliable IT operations for SC employees, including executive staff, across on-site and occasional off-site environments. Key Responsibilities Deliver deskside (Tier II) support for troubleshooting, repair, deployment, and installation of computing devices, peripherals, software, and IT assets. Perform routine device and software maintenance, including proactive updates, patches, diagnostics, and optimization to minimize downtime. Manage and maintain a loaner pool of mobile devices and peripherals (laptops, smartphones, tablets, projectors, etc.) for short-term employee use. Prepare obsolete computers, peripherals, and software for excess, ensuring secure data removal from hard drives in compliance with DOE, NIST, and OIM guidance/orders. Ensure availability, functionality, and proper tracking of IT assets, supporting readiness for new device types and technologies. Provide IT equipment setup and services for SC meetings, ensuring operational readiness; support may be required off-site. Install, operate, and maintain videoconference systems; deliver customer training and instructional documentation for system use. Provide executive staff off-site support (approximately once or twice per year) to ensure access to SC Government Furnished Equipment (GFE) and automated services. Support existing and emerging technologies, including Apple devices (iPhones, iPads, desktops, laptops) and other standard/future product suites. Ensure deskside support staff maintain foundational knowledge in hardware, software, networking, and troubleshooting methodologies aligned with industry standards (CompTIA A+, ITIL v4 Foundations, HDI Certification). Maintain staff proficiency through ongoing certifications and training to align with technological advancements and regulatory changes. Adapt to evolving technologies, platforms, and organizational priorities to ensure continued alignment with SC needs. Qualifications Foundational knowledge equivalent to industry-recognized certifications such as CompTIA A+, ITIL v4 Foundations, or HDI Certification. Hands-on experience with deskside support, including hardware/software troubleshooting, deployment, and maintenance. Proficiency in supporting Apple devices and Microsoft-based environments. Knowledge of secure data removal practices aligned with DOE, NIST, and OIM standards. Strong customer service and communication skills, with the ability to train and document processes for end-users. Flexibility to support off-site meetings and executive staff as required. Commitment to continuous learning and certification to remain current with emerging technologies and regulatory requirements.
    $44k-78k yearly est. 5d ago
  • INFORMATION TECHNOLOGY SPECIALIST

    Us Army 4.5company rating

    Technical support representative job in Virginia Beach, VA

    *ELIGIBLE FOR UP TO A $10K SIGNING BONUS. TALK TO YOUR RECRUITER FOR DETAILS.* Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap. ABOUT THIS JOB REQUIRES AN ENLISTMENT IN THE U.S. ARMY OR ARMY RESERVE*** As an Information Technology Specialist, you'll manage, maintain, process, and troubleshoot military computer systems and operations. You'll deal with highly sensitive information and have technical skills and aptitude for programming and computer languages. You'll also be responsible for monitoring network activity, performing regular backups, and implementing data recovery plans to safeguard against disruptions or data loss. Skills you'll learn align with Computer Systems & Networks, Network Administration, Security and Information. In addition, you could earn 216 nationally recognized certifications! REQUIREMENTS 10 weeks of Basic Training 20 weeks of Advanced Individual Training U.S. Citizen 17 to 34 Years Old High School Diploma or GED Meet Tattoo Guidelines No Major Law Violations No Medical Concerns BENEFITS The Army offers a complete package of benefits that not only supports you and your family but also helps you advance in your career. Whether you serve part-time or full-time as an enlisted Soldier or Army Officer, you'll earn competitive pay with opportunities for bonuses, as well as receive health care at little to no cost. xevrcyc You could also receive money for education, student loan repayment assistance, training and certifications, housing, living expenses, and more. Paid Training and credentialing to strengthen your skillsets Monthly salary (based off pay grade and time in service) Housing and meal allowance for full-time Soldier 30 days paid annual vacation 401(K) type savings plan Full-coverage medical and dental insurance for Soldiers and immediate family member Paid tuition opportunities to continue your education Signing bonus - up to $40,000 in cash bonuses for completing training in selected Military Occupational Specialties
    $67k-96k yearly est. 2d ago
  • Help Desk Support Specialist (Norfolk, VA)

    Akira Technologies Inc. 4.1company rating

    Technical support representative job in Norfolk, VA

    Akira Technologies is seeking a Help Desk Support Specialist to provide first-line technical support to a government client in Norfolk, VA. This role serves as the initial point of contact for troubleshooting hardware, software, and system issues, ensuring users receive prompt and professional assistance. The ideal candidate will have a solid understanding of common IT practices, experience in a help desk environment, and the ability to deliver high-quality customer service. Place of performance is Norfolk, VA. Job Responsibilities Serve as the first point of contact for end-users seeking technical assistance via phone, email, or chat. Troubleshoot and resolve basic hardware, software, application, device, and access issues. Utilize knowledge bases and solution databases to research and deliver solutions. Advise users on troubleshooting steps, preventative measures, and provide documentation as needed. Log and track all incidents in help desk systems or ticketing tools. Escalate complex issues to higher-level support teams as needed to ensure resolution. Support software or device installations, system upgrades, user profile setup, and password resets. Maintain adherence to service-level agreements (SLAs) for response time and quality. Qualifications High school diploma or equivalent. 2+ years of experience in help desk, IT support, or a related technical field. Strong understanding of common IT concepts, practices, and procedures. Excellent communication and customer service skills. Ability to work effectively under the guidance of senior team members. Active Secret Security Clearance (required). Salary Range: $50,000 to $75,000 Akira's pay range for this position considers various factors including skills, years of experience, training, licenses, certifications, alignment with market data, and internal equity in the organization. This pay range estimate is a general guideline only and not a guarantee of compensation or salary, which Akira believes to be done in good faith in compliance with local laws. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. General Description of Benefits Akira offers its employees multiple options for medical plans (some with Health Savings Account), dental plans, and vision coverage, and a 401(k) plan with employer match. To promote work/life balance, Akira offers paid time off, including vacation and sick time, holidays, paid parental leave, military leave, bereavement leave, and jury duty leave. We also offer short and long-term disability benefits to protect employee income in the event of sickness or injury, life insurance, accidental death and dismemberment insurance, and critical illness insurance. Akira also offers tuition, training, and certification reimbursement for professional development and career advancement. Akira regularly reviews our total rewards package to ensure our offerings remain competitive and reflect the values and needs expressed by our employees. About Akira Technologies Akira strives to meet and exceed the mission and objectives of US federal agencies. As a leading small business cloud modernization and data analytics services provider, we deliver trusted and highly differentiated solutions and technologies that serve the needs of our customers and citizens. Akira serves as a valued partner to essential government agencies across the intelligence, cyber, defense, civilian, and health markets. Every day, our employees deliver transformational outcomes, solving the most daunting challenges facing our customers. Akira is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
    $50k-75k yearly Auto-Apply 60d+ ago
  • Cybersecurity Support Technician (On-Site)

    Oxley Enterprises

    Technical support representative job in Norfolk, VA

    The following states/districts are excluded from this job ad: AK, CA, CO, CT, DC, HI, IL, LA, MA, MN, MO, NE, NV, NH, NJ, NM, NY, ND, OR, PR, RI, VT, WA, WY Future Need - Actively Interviewing Are you passionate about the protection of internal systems? Join our team as a Cybersecurity Support Technician, where you'll help protect our digital world and keep cyber threats at bay. If you're ready to dive into the fast-paced world of cybersecurity and make a real impact, we want to hear from you! Position Description: The Cybersecurity Support Technician provides technical support for cybersecurity systems, assisting in the monitoring, troubleshooting, and maintenance of security tools and protocols to protect organizational networks and data. Minimum/General Experience: 10 years information technology and/or cyber security experience, related to shipboard computer networks Minimum Education: High School diploma Essential Skills/Qualifications: Excellent knowledge of Secretary of the Navy (SECNAV) Manual-5510 series Excellent knowledge of Secretary of the Navy instruction (SECNAVINST) 5239.1 series Excellent experience with Vulnerability Remediation Asset Manager (VRAM) process Excellent experience with Assured Compliance Assessment Solution (ACAS) process Excellent experience with Endpoint Security Solution (ESS) process Excellent experience with Defense Information Systems Agency (DISA) Security Technical Implementation Guide (STIG) process Excellent experience with Navy Authority to Operate (ATO) process Knowledge of the Risk Management Framework (RMF) guidance (e.g., DODI 8510.01) Excellent oral and written communication skills Strong attention to detail skills Ability to establish and maintain positive interpersonal relationships Ability to collaborate and problem-solve in a team environment Excellent experience with performing shipboard cyber evaluations or inspections (preferred) General Physical Requirements needed to perform the essential functions of this job may vary based on the location of the assignment. Assignment Location - COMNAVSURFLANT (CNSL), Naval Base, Norfolk, VA; Consists of travel up to a 50-mile radius. Sedentary Work - Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Typing, communicating, repetitive motions. Close visual acuity to prepare and analyze data, view computer monitors and read. May need to view presentation screens and other visual aids in a virtual setting. Inside environmental conditions with protection from outside elements. Security: Must have an active Secret security clearance to be considered; Ability to maintain a DoD Clearance U.S. Citizenship DoD Clearance Consists of a review of up to but not limited to: Covers 10 year period and in some instances lifetime events OPM Security Investigations Index (SII) DOD Defense Central Investigations Index (DCII) National Agency Check (NAC) records FBI name check FBI fingerprint check Credit report check A check of local law enforcement agencies with jurisdiction over the areas where the applicant has lived, worked, or attended school Education check- Attendance and Degrees Employment verification -may include interviews of supervisors and/or co-workers Corroboration of unemployment May include reference interviews May include interviews of the individual, former spouse (s) Confirmation of all residences Verification of public record information Acceptable Credentials Tasks/activities include, but are not limited to: Ensures compliance of assurance programs in accordance with the Navy guidance Provides unit level support for the development, management and maintenance of the Local Information Assurance Programs Provides annual review of Site Security Assessment and Accreditation (A&A) status for all CNSL ships Coordinates with ships and USFFC for units requiring A&A maintenance scheduling Coordinates with fielded Program of Record (POR) and Platform Information Technology (PIT) system offices to ensure system accreditation documentation is up to date Ensures the Authority to Operate (ATO) / Assessment and Authorization (A&A) letters are signed by the Navy Authorization Official (NAO) Provides vulnerability compliance reviews for all CNSL ships as directed by CNSL leadership Utilizes vulnerability compliance reviews in preparation for scheduled unit inspections Conducts shipboard evaluations to ensure shipboard systems are being maintained Ensures that approved system patches are installed on shipboard systems in accordance with Information Assurance Vulnerability Messages (IAVM), Communication Tasking Orders (CTO), Navy Technical Directives (NTD) and that approved system patches are installed per Fleet Advisory Message (FAM) guidance Conducts unit level cyber training assist visits on afloat units Coordinates with sites to ensure pre-visit requirements and minimal manning participation requirements are met Prepares formal preparatory and conclusion documentation and deliverables Conducts periodic and random shipboard spot-checks to validate system scanning and reporting compliance Provides proactive outreach, distance support, and tracking of onboard cyber programs Ensures compliance of cyber programs with applicable instructions and requirements, implementation of shipboard policies, and Standard Operating Procedures (SOPs) Provides coordination assistance to program office helpdesk and other support organizations for cyber technical barriers or casualties Provides prompt response to shipboard requests for assistance Develops training materials to support onboard and off-ship training events Acts as a subject matter expert (SME) to support to briefs, training events, and waterfront symposiums on Command, Control, Communication, Computer, Cyber, and Intelligence (C5I) systems, trends, and issues Conducts training events and/or provides ancillary support Assists ship's personnel in cyber bill development Ensures Cyber Work Force (CWF) bill documentation and management requirements are met Works with ship forces to develop a mitigation plan and Plan of Action and Milestone (POA&M) for correcting identified deficiencies Works with Naval Warfare Command (NAVWAR), Afloat Training Group (ATG), and Information Warfare Training Group (IWTG) to coordinate training processes and events Conducts tailored training events onboard to support cyber metrics Addresses identified training gaps Audits cyber warfare certification events as directed by Military/Civilian lead Provides recommendations for training process improvement Compensation & Benefits: The annual projected pay range for this position is $101,349 - $121,450 with consideration being given to various factors including but not limited to qualifications, experience, job responsibilities, and geographic location. Oxley Enterprises, Inc. offers a full array of benefits including: Medical, dental, vision and prescription drug coverage for you and your family. Life Insurance, short-term disability and long-term disability paid for by the Company. Supplemental coverages including Accident, Critical Illness, and Hospital. Additional Life insurance coverage for you and your dependents. 401k plan with various options to select based on your retirement goals. Oxley Enterprises , Inc. is a certified service-disabled veteran-owned (SDVOSB), economic disadvantaged woman-owned (EDWOSB), Small Business Administration Certified 8(a), and small disadvantaged business (SDB) that has 25 years of experience building and delivering quality IT systems and programs. Oxley is ranked in the INC 5000 7 times (2016, 2017, 2018, 2021, 2023, 2024, 2025). Oxley is a 2019 - 2025 Department of Labor HIRE Vets Medallion Award Winner. Oxley is Virginia Values Veterans certified. All qualified applicants will receive consideration for employment without regard to any status protected by applicable federal, state, or local law. If you require a reasonable accommodation to apply for a position at Oxley Enterprises, Inc., please send an email to our Human Resources Department at: **************************** with the following information: Subject Line: Accommodation Request Provide a description of your accommodation request Include your contact information: Full name, Email address, Best number to reach you (optional) We participate in the E-Verify program. ***************************
    $101.3k-121.5k yearly 52d ago
  • Site Support Personnel

    Constellis 4.8company rating

    Technical support representative job in Moyock, NC

    The Site Support Personnel provides essential day-to-day support across facility operations, grounds maintenance, cleaning, and junior training support tasks. This position is a versatile role critical to maintaining the functionality, appearance, and operational readiness of the training site. The ideal candidate is dependable, adaptable, and comfortable working in both indoor and outdoor environments. Key Responsibilities: Assist with routine facility upkeep, including light repairs, organization, and supply restocking Perform grounds maintenance duties such as mowing, trimming, and general landscaping Support cleaning schedules for common areas, classrooms, restrooms, and lodging spaces Set up and break down equipment or materials for training exercises and events Act as a junior role-player during training scenarios as directed Transport tools, equipment, or supplies across site locations Ensure work areas are safe, clean, and compliant with company policies Provide general support to training staff and instructors as needed Perform other duties as assigned by supervisors Qualifications: High school diploma or GED Must be 18 years of age or older Ability to lift up to 50 lbs and perform physical labor in various weather conditions Strong work ethic, punctuality, and willingness to learn new tasks Ability to work independently and as part of a team Must pass a background check and drug screening Reliable transportation to and from work site Preferred Attributes: Previous experience in groundskeeping, janitorial work, or facility maintenance Familiarity with basic tools, lawn care equipment, or cleaning supplies Interest or prior exposure to training environments, law enforcement, or military settings WORKING CONDITIONS Work is typically based in a busy office environment and subject to frequent interruptions. Business work hours are Monday-Friday standard core hours, however some extended or weekend hours may be required.
    $46k-62k yearly est. 1d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Technical support representative job in Norfolk, VA

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 4-6 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $36k-50k yearly est. 18h ago
  • Support Tech

    Acoustical Sheetmetal Company

    Technical support representative job in Virginia Beach, VA

    Full-time Description We are seeking a hands-on, safety and detail-oriented Support Technician to join our fast-paced manufacturing team, where you'll play a key role in maintaining equipment, supporting production operations, and ensuring smooth day-to-day technical functionality on the production floor. This position is for an entry level position with the possibility to move up over time based on job performance, knowledge and attendance. Training will be provided. Assists workers engaged in forming and fabrication of structural, steel or sheet metal products in performing a number of tasks during manufacturing and finishing processes. Lifts, positions, and removes work pieces from machines or designated areas to work area to assist in fitting, installation or welding of parts and components. Assists in measuring and marking reference points to assist in layouts for manufacturing or forming materials. Loads, stacks, and transports materials, tools, and work in process by hand, cart, or hand trucks. Attaches ropes, slings, shackles, or safety equipment to work pieces to prepare for movement by crane, forklift, or other equipment. Cleans, scrapes, and prepares material in preparation for manufacture or next step manufacturing or shipment using hand tools and cleaning materials. Paints in process materials and finished products using rollers and brushes. Picks up and removes scrap as necessary from working areas during manufacturing processes. Installs insulation in the interior of enclosures, bases, or tanks as necessary. Assist in concrete installation of 2085 listed fuel tanks. Assists in loading and unloading or moving of materials and equipment. Grind, file and smooth sheet metal surfaces or weld joints/seams as necessary using sanders, files, wire wheels and other materials as necessary. Assist in setting up tools and equipment. Assist direct line manufacturing staff in work and work by instructions given. Operating cutting torch or handheld cutting tools to assist in fabrication. Maintain an orderly working area and assist in movement of completed products, in process products or work area changes. Performs all work safely, maintaining quality and in a timely manner to maintain customer deadlines for delivery. Report and document basic material, production, quality or safety issues to direct supervisor or management. Requirements Ability to lift, push and pull 50 pounds Flexible and responsive with strong teamwork orientation Willingness to cross-train and perform other job tasks in addition to primary assigned position Knowledge in use of basic hand tools Ability to work well in a fast-paced environment Strong orientation toward quality, safety, and continuous improvement Ability to perform all duties in a safe manner and assist others to work safely. Ability to multi-task, work with minimal supervision, follow written and oral instructions, show attention to detail, and demonstrate problem-solving skills Basic mathematical skills and knowledge in use of measurement tools Skill in the use and care of equipment and tools High School Diploma or Equivalent
    $41k-74k yearly est. 60d+ ago
  • Technology Support Technician

    Virginia Beach Public School

    Technical support representative job in Virginia Beach, VA

    - IT Positions Job Number 3700264027 Start Date Open Date 10/01/2025 Closing Date 12/18/2025 GENERAL RESPONSIBILITIES Provide basic, ongoing, first-level, school-base technical support to teachers and other staff in the use of technology. These technicians will be responsible for complying with Department of Technology (DOT) standards and directives for the work to be accomplished at their respective buildings. This position reports to and is evaluated by the Principal with input and guidance from the Department of Technology. ESSENTIAL TASKS * Serve as an advisor to school staff for general technical issues. * Provide basic on-going first-line technical support to school staff and students. * Troubleshoot and repair minor computer and peripheral equipment problems/issues. * Management of accounts and reporting functions for select instructional applications. * Support school users with network access issues and reset passwords as needed. * Install and customize new computers with site based software/drivers; upgrade/update software as needed. * Provide logistical support for new computers and peripherals (physical setup & placement). * Perform school specific technical work for division level technology initiatives. * Coordinate computer hardware repairs records for the school. * Document all work performed and enter requests for new services from the school in the DOT Service Desk application. * Collaborate with staff on software purchases with regard to technical requirements and limitations. * Verify technology purchases and provides logistical support for new deliveries on physical set-up and placement. * Maintain technology inventory records for the school. * Serve as a technical liaison with division technical support staff, outside vendors, and serve as vendor contact on technical issues. * Serve as site owner for school Intranet and provide training and support for SharePoint and Student Portal. * Prepare and support technology for online testing. * Participate in on-going technical support training as required by DOT and/or principal. * Perform other technology related duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES Good knowledge of the troubleshooting and operation of computer hardware and common software applications such as Microsoft Office; thorough knowledge of methods and techniques used to maintain and repair computer equipment; ability to carry-out maintenance plans and repair schedules for technical resources; knowledge of the ticket tracking application; ability to communicate effectively orally and in writing, understand and execute oral and written instructions; ability to work with minimal supervision and organize workload; must have excellent interpersonal and customer service skills, be able to listen, understand and analyze problems. EDUCATION AND EXPERIENCE Required: High School Diploma. or GED. Experience providing technical support on a variety of hardware, software, and operating systems. Industry relevant certifications preferred (i.e. Network +). Preferred: Associate degree. PHYSICAL REQUIREMENTS Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public using the telephone and personal contact as normally defined by the ability to see, read, talk, hear, handle or feel objects and controls. Frequent sitting, walking, bending, stooping, crouching, kneeling, grasping, fingering, repetitive motion, reaching, and driving. Occasional standing, climbing, and crawling Work involves moderate exposure to unusual elements such as dirt, fumes, gases, unpleasant odors, hazards such as moving vehicles, electric current, moving mechanical parts, etc. and/or loud noises. Ability to lift up to 50 pounds frequently. Requires timely and regular adherence to established work schedules. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks. SPECIAL REQUIREMENTS Possession of a valid driver's license. Regular and reliable attendance is an essential function of this position HOW TO APPLY Please see "Job Posting Link" below for a complete job description. External Applicants: If you are interested in applying for this position, you must create an account. Please select "Login and Apply" from the bottom of this posting. After creating an account, please login, complete the online application, and apply for this job. Eligible Internal Applicants: Follow these instructions to complete a transfer application. After creating an account, please complete the application and apply for this job. Full Time or Part Time? Full Time Job Posting Link ************************************************************************************************ Salary Range: From/To Hourly rate range: $21.48-$31.34 Compensation will be based on job-related creditable years of full-time, verified work experience. The entry-level rate will be awarded at the time of hire. Upon the return of employment verification forms from the candidate's current and previous employers, the rate will be adjusted if creditable full-time experience is confirmed. VBCPS offers a full range of benefits including health insurance, paid life insurance, paid sick/annual leave, tuition reimbursement, professional development and membership in the Virginia Retirement System. Unified Experience Based Step Pay Scale: U12 FTE 1.000 Start Date 2025-2026 School Yr Virginia Beach City Public Schools does not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation/gender identity, pregnancy, childbirth or related medical condition, disability, marital status, age, genetic information or veteran status in its programs and activities. (Reference: School Board Policies 2-33,4-4,4-6) To seek resolution of grievances resulting from alleged discrimination or to report violations of these policies, please contact the Chief Human Resources Officer at **************,2512 George Mason Drive, Municipal Center, Building 6, Virginia Beach, VA, 23456. Alternative formats of this application which may include taped, Braille, or large print materials are available upon request for individuals with disabilities. Call or write the Department of Human Resources, Virginia Beach City Public Schools, 2512 George Mason Drive, P.O. Box 6038, Virginia Beach, VA 23456-0038. Telephone: ************** (voice); ************** (TDD) or email at: *********************.
    $21.5-31.3 hourly Easy Apply 10d ago
  • Technical Support Technician (Performing Arts Center)

    College of The Albemarle 3.5company rating

    Technical support representative job in Elizabeth City, NC

    The role of the Part-Time Technical Support Technician for the Performing Arts Center (PAC) is to provide technical lighting and sound operations for all college and theater-related events. This position will include working nights and weekends. The Part-Time Technical Support Technician receive supervision from the PAC Manager or the Instructor/Director, Drama depending on the production. * Anticipate and understand renters' needs, including sound and lighting equipment and operational staff to ensure proper and effective execution. * Coordinate and prepare contracts for lighting and sound vendors. * Prepare the PAC for all performances, rentals, graduations and other events including checking all equipment is working properly and functional for the event. * Evaluate and recommend necessary repairs for the PAC based on cost, necessity and time. * Design the lighting plots, create special effects and hang/focus lights for COAST Player productions and PAC performances. * Serve as the lighting and sound engineer for COAST Player productions, PAC performances and for various events/performances for external productions. * Coordinate sound design for orchestra and piano. Required: * Associate's degree from a regionally accredited college or university, or experience and continuous education in a related field * 2 years experience in sound and lighting programming operations * Strong interpersonal communication skills * Experience operating analog and digital soundboard and a portable passport sound system * Experience operating a lighting board Preferred: * Experience operating a Yamaha LS9 digital mixing console and a portable passport sound system * Experience programming and operating a Barringer 32-channel soundboard and APEX 5 US - APEX 5 24K lighting board Knowledge of: * Principles of theater and performance operations and programming * Theater lighting, sound equipment and projection Ability to: * Be flexible in order to work through unexpected system issues when they occur * Plan and execute all the specific tasks necessary to perform the job duties * Understand and follow oral and written instructions * Work independently in the absence of supervision
    $44k-53k yearly est. 7d ago
  • Tech Support Analyst I (Bilingual English/Spanish)

    Blueprint30 LLC

    Technical support representative job in Norfolk, VA

    ADP is hiring a Technical Support Analyst (Bilingual English/Spanish). Are you ready to join a company offering career advancement opportunities throughout your career journey? Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning? Are you looking for an inclusive environment with a culture of collaboration and belonging? If so, this may be an opportunity for you. Read on and decide for yourself. As a Technical Support Analyst, you will provide on-the-spot technical support for ADP products and help clients with product hardware, software, and operating system issues via phone or remote access. You'll also support product upgrades, maintenance, and diagnostics. To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion. Ready to #MakeYourMark? Apply now! To learn more about Client Services at ADP, watch here: ****************************************** WHAT YOU'LL DO: Responsibilities What you can expect on a typical day: Assist Clients with technical support, product upgrades, maintenance, diagnostics, and more -- providing unmatched service that allows our technologies to deliver and exceed client expectations. You will effectively troubleshoot, replicate, and develop creative solutions for client challenges, escalating to second-level support if needed. Serve as the Subject Matter Expert for industry-standard technology, such as browser web support, user access issues, website customization, etc., while continuing to stay up-to-date on emerging technology and trends and remaining proficient on networks, operating systems, hardware, software, databases, browsers, and related products. Be the liaison between Implementation, Client Services, Management, and Corporate Support to ensure high impact challenges are resolved in a timely and satisfactory manner. TO SUCCEED IN THIS ROLE: Required Qualifications 1+ years of Customer Service experience (Bilingual English/Spanish)
    $44k-78k yearly est. 1d ago
  • Tech Support Analyst I (Bilingual English/Spanish)

    Adpcareers

    Technical support representative job in Norfolk, VA

    ADP is hiring a Technical Support Analyst (Bilingual English/Spanish). Are you ready to join a company offering career advancement opportunities throughout your career journey? Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning? Are you looking for an inclusive environment with a culture of collaboration and belonging? If so, this may be an opportunity for you. Read on and decide for yourself. As a Technical Support Analyst, you will provide on-the-spot technical support for ADP products and help clients with product hardware, software, and operating system issues via phone or remote access. You'll also support product upgrades, maintenance, and diagnostics. To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion. Ready to #MakeYourMark? Apply now! To learn more about Client Services at ADP, watch here: https://adp.careers/Client_Services_Videos WHAT YOU'LL DO: Responsibilities What you can expect on a typical day: Assist Clients with technical support, product upgrades, maintenance, diagnostics, and more -- providing unmatched service that allows our technologies to deliver and exceed client expectations. You will effectively troubleshoot, replicate, and develop creative solutions for client challenges, escalating to second-level support if needed. Serve as the Subject Matter Expert for industry-standard technology, such as browser web support, user access issues, website customization, etc., while continuing to stay up-to-date on emerging technology and trends and remaining proficient on networks, operating systems, hardware, software, databases, browsers, and related products. Be the liaison between Implementation, Client Services, Management, and Corporate Support to ensure high impact challenges are resolved in a timely and satisfactory manner. TO SUCCEED IN THIS ROLE: Required Qualifications 1+ years of Customer Service experience (Bilingual English/Spanish)
    $44k-78k yearly est. 1d ago
  • Customer Support Representative

    Culligan 294Va

    Technical support representative job in Portsmouth, VA

    Benefits: 401(k) matching Dental insurance Health insurance Paid time off Training & development Vision insurance Job SummaryCulligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills. Responsibilities Extensive problem-solving, order processing, and helping to manage customer accounts Provide proactive sales support by developing close relationships with customers Schedule service and delivery orders Coordinate schedules with the service/operations team Contact customers for purposes of scheduling additional services or offering maintenance plans Refer unresolved customer grievances to designated departments for further investigation Qualifications High school diploma or GED Minimum of two years of customer service experience required Strong time management and project management skills Proficient in Microsoft Office (word, excel, outlook) Excellent communication skills, both written and verbal About CulliganAs the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems. Compensation: $18.00 - $20.00 per hour About Culligan Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now. Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry. This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.
    $18-20 hourly Auto-Apply 60d+ ago
  • Cyber Support Technician

    Tetrad Digital Integrity

    Technical support representative job in Norfolk, VA

    Tetrad Digital Integrity (TDI) is a leading-edge cybersecurity firm with a mission to safeguard and protect our customers from increasing threats and vulnerabilities in this digital age. We are looking for a Cyber Support Technician to join our team in Norfolk. Below are the responsibilities for the position and the requirements to review. RESPONSIBILITIES: Respond to queries from Command Information Systems Security Manager (ISSM), Afloat ISSMs, Command Security Manager's Office, and appropriate shipboard Communications Department personnel. Provide patch management services using automated tools or manual methods to build patch sets and distribute to ships to update shipboard servers and workstations. Produce patch disks and other patch sets as required by new IT systems. Test patch sets in multiple environments (lab and shipboard) prior to duplication and distribution. Achieve efficiencies and reduce costs while meeting patching requirements by consolidation, remote management, and sound resource management. Input patch information into VRAM for POAM tracking Conduct MSC shipboard visits based on requests for assistance, patching compliance, and ship availability Respond to Global Service Desk tickets related to the patch sets created. Ability to travel - under 10% QUALIFICATIONS: Active Secret clearance required IAM Level II Certification (CASP+ ) Hybrid commute 3-5 years of cybersecurity experience with patching On-site required to conduct disk testing in the lab for 2-4 days per month, and at an off-site location to duplicate disks and prepare for distribution 2-3 days per month. Knowledge of Windows System Administration and patching processes Navy or MSC IT experience Hyper-V ACAS HBSS STIGs VRAM TDI does business with the federal government, which restricts employment to individuals who are either US citizens or lawful permanent residents of the United States. “TDI is an Equal Opportunity Employer. Employment decisions are made based on individual qualifications, merit, and business needs. We do not discriminate in employment opportunities or practices based on race, color, religion, sex, or national origin, in accordance with applicable federal laws.”
    $41k-74k yearly est. Auto-Apply 58d ago
  • IT Technician 3 with POR (Program of Record) experience and Secret Clearance

    Watershed Security

    Technical support representative job in Norfolk, VA

    JOB DESCRIPTION Watershed Security, is a Veteran Owned Small Business with over 20 years Cybersecurity and Government Contracting experience. Watershed is looking for a Navy Program of Record (POR) Technician to install, troubleshoot and operate NAVY POR systems on Military Sealift Command vessels. Work will be onsite in Chesapeake and Norfolk Virginia and will require extensive travel. REQUIRED QUALIFICATIONS Must have a DoD Secret Clearance Work will occur at contractor facilities in Chesapeake Virginia and at Navy facilities in the Norfolk area. Extensive travel will be required to CONUS and OCONUS locations Possess or be able to obtain a US Passport within 1 month of hire Must possess an IAT II-level security certification as outlined in DoD 8570.01-M Must have at least 7 years of progressive IT experience, with recent POR experience within the past 3 years Must possess Subject Matter Expert-level knowledge and/or skill set in building, deploying, and/or providing tier 2/3 support in at least one of the following systems: CANEs, ADNS, COMPOSE 4.0.x, GCCS 4.1.1.2, CENTRIXS Block 0/1/2, and/or CND systems Must possess knowledge and/or skill set in some or all of the following areas: enterprise-level tier 2/3 computer network support, server virtualization software (VMWare or Microsoft Hyper-V) usage, workstation image deployment, Microsoft Active Directory user and group administration, TMG, IAV patching, CTO/EXORD/OPORD implementation, HBSS configuration, WSUS configuration, Naval Fleet NOC engagement DESIRED QUALIFICATIONS Experience managing small teams to coordinate the installation and maintenance of Navy IT systems in accordance with established policies and procedures Should be able to lift items of 50lbs or less and be able to navigate uneven work surfaces in the environment Must be able to efficiently communicate with senior leadership on the status of activities being performed Must be able to effectively manage team member activities to ensure complete success in resolving the problems being encountered by the user base. PAY RANGE Final salary is influenced by factors such as location, contract labor categories, experience, skills, education, and certifications. Watershed offers competitive compensation, medical and dental benefits, educational reimbursement, 401K plans with matching, 15 days of PTO to start and 11 paid holidays per year. The proposed salary range for this position is: $80,000 - $102,000 USD Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans Powered by JazzHR IMq3Vmx0cD
    $80k-102k yearly 30d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Technical support representative job in Newport News, VA

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $35k-50k yearly est. 12d ago
  • IT Technician

    Blackwater Technology Solutions

    Technical support representative job in Elizabeth City, NC

    Entry-Level IT Technician - Blackwater Technology Solutions Job Type: Full-Time | Entry-Level About Us Blackwater Technology Solutions is a veteran-owned IT services company built by two retired veterans. We deliver military-grade precision to local businesses through IT support, VoIP systems, website and AI integration, and workforce training. We're looking for a disciplined, motivated Entry-Level IT Technician to grow with us. You don't need to know everything on day one-you just need the drive to learn fast, solve problems, and take care of customers. What You'll Do Assist with the installation and configuration of VoIP and IT systems. Support AI-driven websites and integrations. Help troubleshoot and maintain client networks and systems. Participate in client site visits, audits, and routine service calls. Learn and apply best practices from senior technicians and leadership. What We Offer Paid training and sponsorship for CompTIA certifications (Tech+, A+, Network+). Direct mentorship from experienced Navy veterans. Hands-on experience with cutting-edge IT and AI tools. Clear growth path into higher-level IT roles. What We're Looking For Discipline, reliability, and eagerness to learn. Strong problem-solving and communication skills. Customer-first attitude. Local candidates preferred (Elizabeth City, Camden, Currituck). Basic IT knowledge helpful, but not required. Compensation & Benefits Competitive entry-level pay (commensurate with experience). Paid certification training. PTO and growth opportunities as the company expands.
    $37k-70k yearly est. 60d+ ago
  • Technical Support Engineer Trainee

    Liebherr Mining Equipment 4.6company rating

    Technical support representative job in Newport News, VA

    The Engineer Trainee will engage in learning and supporting various engineering functions, with a focus on the assembly, troubleshooting, and repair of mining trucks. This role offers hands-on experience in the engineering and technical aspects of the heavy machinery sector. The Engineer Trainee will collaborate with experienced engineers to assist in the construction and maintenance of mining trucks and contribute to solving mechanical and electrical challenges. * This position is not eligible for sponsorship. Applicants must be legally authorized to work in the United States without the need for current or future sponsorship. Responsibilities * Assist senior engineers in the assembly and development of mining trucks, ensuring adherence to quality and safety standards. * Participate in the assembly and construction of mining trucks, aiding in the installation of mechanical, electrical, and hydraulic components. * Diagnose and troubleshoot mechanical, electrical, and hydraulic issues in mining trucks, providing effective solutions for repairs and improvements. * Support the repair and maintenance of mining trucks, ensuring optimal functionality and compliance with industry standards. * Collaborate with engineering teams to identify recurring issues and propose enhancements to improve performance and reliability. * Collect, analyze, and interpret performance data from mining trucks, offering insights into operational efficiency and recommending corrective actions. * Contribute to engineering projects related to mining truck design, testing, and modification, tracking milestones and ensuring timely completion. * Participate in the testing of newly built or modified mining trucks to ensure they meet operational and safety requirements. * Assist in creating and updating technical documentation, including repair manuals, design specifications, and maintenance logs. * Stay informed on the latest technologies and best practices in mining truck engineering and maintenance through training and development programs. * Work with cross-functional teams, including manufacturing, quality control, and maintenance, to ensure the successful delivery and upkeep of mining trucks. * Document technical incidents and quality issues, contributing to continuous improvement efforts. * Engage in training and cross-functional development programs to enhance skills and knowledge. Competencies * Education and Experience: Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related field. * Strong interest in heavy machinery, specifically mining trucks, and a willingness to learn. * Basic understanding of mechanical and electrical systems in large-scale vehicles or machinery. * Excellent problem-solving skills, with the ability to troubleshoot and repair mechanical, electrical, and hydraulic issues. * Ability to work with engineering software and tools used for diagnostics, analysis, and repair. * Strong communication and teamwork skills, with the ability to work collaboratively across departments. * Good organizational skills, attention to detail, and the ability to follow technical specifications. * Knowledge of Outlook software, Excel Spreadsheet software and Word Processing software. * Travel to customer and supplier sites domestically and internationally for 2-7 weeks in duration. * Ability to obtain and maintain Local Mine induction and access. * Ability to obtain and maintain Local Mine HSE certification. * Ability to obtain and maintain a valid passport and driver's license. Our Offer An interesting and ambitious role in a successful international company. We offer a secure work environment with a comprehensive benefits package that includes major medical, dental and vision insurance, 401K plan with company match, paid vacation and personal days and competitive salary. Referral Bonus: Tier II Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Nicole Alden. Liebherr-America, Inc. and its US affiliates are Equal Opportunity Employers. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. If you are a California resident, please visit Liebherr USA, Co. Privacy Statement for more information regarding how Liebherr-America, Inc. and its US affiliates collect and process your personal information. One Passion. Many Opportunities.
    $73k-91k yearly est. 60d+ ago
  • Technology Support Technician

    Virginia Beach Public School

    Technical support representative job in Virginia Beach, VA

    - IT Positions Job Number 3700266189 Start Date Open Date 12/12/2025 Closing Date 12/19/2025 GENERAL RESPONSIBILITIES Provide basic, ongoing, first-level, school-base technical support to teachers and other staff in the use of technology. These technicians will be responsible for complying with Department of Technology (DOT) standards and directives for the work to be accomplished at their respective buildings. This position reports to and is evaluated by the Principal with input and guidance from the Department of Technology. ESSENTIAL TASKS * Serve as an advisor to school staff for general technical issues. * Provide basic on-going first-line technical support to school staff and students. * Troubleshoot and repair minor computer and peripheral equipment problems/issues. * Management of accounts and reporting functions for select instructional applications. * Support school users with network access issues and reset passwords as needed. * Install and customize new computers with site based software/drivers; upgrade/update software as needed. * Provide logistical support for new computers and peripherals (physical setup & placement). * Perform school specific technical work for division level technology initiatives. * Coordinate computer hardware repairs records for the school. * Document all work performed and enter requests for new services from the school in the DOT Service Desk application. * Collaborate with staff on software purchases with regard to technical requirements and limitations. * Verify technology purchases and provides logistical support for new deliveries on physical set-up and placement. * Maintain technology inventory records for the school. * Serve as a technical liaison with division technical support staff, outside vendors, and serve as vendor contact on technical issues. * Serve as site owner for school Intranet and provide training and support for SharePoint and Student Portal. * Prepare and support technology for online testing. * Participate in on-going technical support training as required by DOT and/or principal. * Perform other technology related duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES Good knowledge of the troubleshooting and operation of computer hardware and common software applications such as Microsoft Office; thorough knowledge of methods and techniques used to maintain and repair computer equipment; ability to carry-out maintenance plans and repair schedules for technical resources; knowledge of the ticket tracking application; ability to communicate effectively orally and in writing, understand and execute oral and written instructions; ability to work with minimal supervision and organize workload; must have excellent interpersonal and customer service skills, be able to listen, understand and analyze problems. EDUCATION AND EXPERIENCE Required: High School Diploma. or GED. Experience providing technical support on a variety of hardware, software, and operating systems. Industry relevant certifications preferred (i.e. Network +). Preferred: Associate degree. PHYSICAL REQUIREMENTS Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public using the telephone and personal contact as normally defined by the ability to see, read, talk, hear, handle or feel objects and controls. Frequent sitting, walking, bending, stooping, crouching, kneeling, grasping, fingering, repetitive motion, reaching, and driving. Occasional standing, climbing, and crawling Work involves moderate exposure to unusual elements such as dirt, fumes, gases, unpleasant odors, hazards such as moving vehicles, electric current, moving mechanical parts, etc. and/or loud noises. Ability to lift up to 50 pounds frequently. Requires timely and regular adherence to established work schedules. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks. SPECIAL REQUIREMENTS Possession of a valid driver's license. Regular and reliable attendance is an essential function of this position HOW TO APPLY Please see "Job Posting Link" below for a complete job description. External Applicants: If you are interested in applying for this position, you must create an account. Please select "Login and Apply" from the bottom of this posting. After creating an account, please login, complete the online application, and apply for this job. Eligible Internal Applicants: Follow these instructions to complete a transfer application. After creating an account, please complete the application and apply for this job. Full Time or Part Time? Full Time Job Posting Link ************************************************************************************************ Salary Range: From/To Hourly rate range: $21.48-$31.34 Compensation will be based on job-related creditable years of full-time, verified work experience. The entry-level rate will be awarded at the time of hire. Upon the return of employment verification forms from the candidate's current and previous employers, the rate will be adjusted if creditable full-time experience is confirmed. VBCPS offers a full range of benefits including health insurance, paid life insurance, paid sick/annual leave, tuition reimbursement, professional development and membership in the Virginia Retirement System. Unified Experience Based Step Pay Scale: U12 FTE 1.000 Start Date 2025-2026 School Yr Virginia Beach City Public Schools does not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation/gender identity, pregnancy, childbirth or related medical condition, disability, marital status, age, genetic information or veteran status in its programs and activities. (Reference: School Board Policies 2-33,4-4,4-6) To seek resolution of grievances resulting from alleged discrimination or to report violations of these policies, please contact the Chief Human Resources Officer at **************,2512 George Mason Drive, Municipal Center, Building 6, Virginia Beach, VA, 23456. Alternative formats of this application which may include taped, Braille, or large print materials are available upon request for individuals with disabilities. Call or write the Department of Human Resources, Virginia Beach City Public Schools, 2512 George Mason Drive, P.O. Box 6038, Virginia Beach, VA 23456-0038. Telephone: ************** (voice); ************** (TDD) or email at: *********************.
    $21.5-31.3 hourly Easy Apply 4d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Technical support representative job in Newport News, VA

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $59k-82k yearly est. 12d ago

Learn more about technical support representative jobs

How much does a technical support representative earn in Chesapeake, VA?

The average technical support representative in Chesapeake, VA earns between $25,000 and $51,000 annually. This compares to the national average technical support representative range of $27,000 to $44,000.

Average technical support representative salary in Chesapeake, VA

$36,000

What are the biggest employers of Technical Support Representatives in Chesapeake, VA?

The biggest employers of Technical Support Representatives in Chesapeake, VA are:
  1. Canon
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