Technical support representative jobs in Colorado - 3,019 jobs

At Orica, it's the power of our people that leads change and shapes our futures. Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world. From the production and supply of explosives, blasting systems, mining chemicals and geotechnical monitoring to our cutting-edge digital solutions and comprehensive range of services, we sustainably mobilize the earth's resources. It's an exciting time to join us - we are shaping the future of mining through digital and automated technologies, embracing new ways of thinking, pioneering innovation and reimagining the way we work. Orica has been recognized as one of the top companies for women to work for in the transportation industry by the Women in Trucking Association (WIT) in 2023, 2024 and 2025. Orica does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need Orica Immigration Sponsorship (e.g., H1-B, TN, STEM OPT, etc.) now or in the future. About the role - Specialist - SHES Systems (35730) The Specialist - SHES Systems role supports the development, implementation and embedment of the SHES Global strategy within the Business in alignment with the Group Mandate, Standards and Procedures; Contributes to the SHES Strategy and planning process and SHES budget consolidation annually, Contributes to Global SHES initiatives as required. What you will be doing In the Global context: Align all behaviours with Orica's Charter Values, Purpose and Strategy. Contributes to the annual SHES strategy and planning process. Drive the development of global standardised and simplified SHES management system procedures and tools. Oversee the SHES assurance program to support visibility of compliance against the SHES Standards. Drive the development and implementation of SHES programs including major hazard management across Orica. Drive SHES programs that improve behavioural safety compliance. Engage and consult with key stakeholders across Orica. Build capability to support implementation and embedding SHES management systems and programs across Orica. Identify and implement SHES continuous improvement programs to address SHES assurance findings. In the Regional Context: Align all behaviours with Orica's Charter Values, Purpose and Strategy. Contribute to the annual regional improvement plan. Provide SME support to SHES Specialists and Operational Leaders. Develop pathways and implementation plans for Orica Group Standards and Procedures and work with the SHES Specialists and Operational Leaders on effective rollout. Contribute to the design and development of Group SHES systems, procedures or programs. Oversee the SHES assurance program for the Regional Business to support visibility of compliance against the SHES Standards. Drive the development and implementation of SHES programs including Major Hazard Management across the Regional Business. Drive SHES programs that improve behavioural safety compliance. Engage and consult with key stakeholders across the Regional Business. Build capability to support implementation and embedment of SHES management systems and programs across the Regional Business. Identify and implement SHES continuous improvement programs to address SHES assurance findings. Any other activities deemed appropriate by Group or the Region What you will bring Tertiary qualification in related discipline. Demonstrated experience working in a similar role for 3 to 5 years. Technical expertise regarding SHES process design, development, management and improvement. Ability to present complex information in an understandable and compelling manner. Facilitation skills to manage key stakeholders across the region. Proficient in MS Office Suite, Power BI Adept at queries and report writing Trilingual is preferred - English mandatory, French and/or Spanish, preferred. Role dimensions Location This role follows a hybrid schedule, requiring three days per week onsite at our Centennial, Colorado office. Metrics Achievement of annual performance goals. Achievement of SLA targets within Service Now. Delivery of reporting requirements IFOT. Effective contribution to related projects and processes as required. How you shape and influence others Demonstrates courage, resilience and flexibility Strong reputation for integrity, ethics, personal values and solid character Strong stakeholder management, interpersonal & communication skills Self-aware and open to feedback Work effectively across business unit High level decision making ability Able to manage multiple tasks within deadlines and work independently What we offer As part of a truly global company, you will have the ability to grow and learn in a diverse, collaborative culture. We foster relationships and learning through connected global and local teams, promote flexible and diverse career paths and support the development of your knowledge and skills. You will be paid a competitive salary, learn from talented individuals across multiple disciplines and be able to thrive in a safe workplace within a collaborative culture. Ignite your career at a place where your distinct potential can find its home. Compensation Range Compensation range: $78,675 to $104,000/year Eligible for annual short-term incentive plan (Salary to be determined by the applicant's experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.) Benefits (Full Time Employees) Medical/Prescription Drug - Three (3) plans to choose from Dental - Two (2) plans to choose from Vision - Two (2) plans to choose from Health Savings Account Flexible Spending Accounts Basic Employee Life and Accidental Death & Dismemberment Insurance Voluntary Employee/Dependent Life and Accidental Death & Dismemberment Insurance Company provided Short-Term and Long-Term Disability Company provided Employee Assistance Program Voluntary Hospital Indemnity, Critical Illness & Accident Plans Voluntary Identity Theft Protection Voluntary Legal Plan 401(k) + Company Match Company provided Maternity Leave Company provided Bonding Leave Accrued Paid Time Off Paid Sick & Safe Time Nine (9) Scheduled Holidays + Two (2) Floating Holidays How and When to Apply If interested in this role, please apply at to Job Requisition 35730 Application Deadline: January 30, 2026 We respect and value all Orica is an Equal Opportunity Employer and we are a Drug-free workplace. Orica promotes and fosters a culture of inclusion and Equal Opportunity Employment everywhere we operate. We treat our people and applicants with fairness, dignity, and respect, getting the best of everyone's contributions. All qualified applicants will receive consideration for employment without regard to race, religion, sexual orientation, gender perception or identity, nationality, age, military or veteran, marital or disability status. We have been made aware that some individuals have received scam emails which include false and invalid offers of employment from Orica. Please note that Orica will not offer employment to any candidate without first undertaking a formal application and recruitment process. All candidates are required to actively participate in the recruitment process applicable to the specific role and location where the role is based, prior to any offer of employment being made. Please also be advised that Orica will never request payment or require candidates to deposit a check during the recruitment and onboarding processes.

LoanMax- Customer Service Representative- Bilingual Preferred Are you looking for a stable, full-time position with career potential? If so, you've come to the right place! We are currently hiring for our location at 2030 S College Ave, Fort Collins, CO 80525 Incentives: Full-Time Position: Monday - Friday 10am-6pm, Saturday 9am-2pm, closed on Sundays! Weekly Pay Health Benefits Paid Holidays Vacations Retention Bonus Paid Time Off Paid On-site Training Competitive Salaries Requirements: Must be at least 18 years old Must be able to work full time Have a high school degree or equivalent Basic computer and data entry experience Collections experience preferred Criminal background check Consumer credit check Drug screen Primary Responsibilities: Provide superior customer service Loan processing Cash handling Collection calls Additional duties as assigned How to Apply: Apply via portal on job website (please include your resume) Requisition Close Date: 1/29/26 Note: Resume must include employment history, employment dates, description of each position, and educational background. Hiring manager will be calling from area code 404 (GA). Please keep an eye out for that area code. Our Background LoanMax is one of America's most respected loan companies. We believe our customer service representatives are the heart of our business. We take pride in providing our customers with excellent service, and we have high expectations for our managers. We are looking for an individual who is motivated, honest, dependable, and seeking a career providing superior customer service.

Patient's Choice, a DME - Durable Medical Equipment company, specializes in wheelchair and mobility products. We are looking for a new member of our team to support our Sales Staff out in the Field. The company was founded in 2007 in Rolling Meadows, IL and is a leader in the Durable Medical Equipment Industry. This is a full-time employment position with great benefit package. We are looking for someone that has some background and/or aptitude to learn Medicare and Medicaid Policy as it relates to the Home Medical Equipment market. This individual would support the Sales Reps in the field along with Customer Service. Responsibilities Full-time Position - comes with full Benefits Package + Incentives Aptitude to multi task and have a highly self-disciplined work ethic Must be highly organized, focused, and motivated to work in our "Denver, CO " office -working with our own Sales Representatives in their process of working referrals to making the delivery and helping our patients improve their mobility needs. Due to Medicare / Medicaid Policy changing frequently is critical to stay relevant. Require individual to be an excellent communicator. Activities includes phone calls to/from our patients, assist with scheduling deliveries, & support the paperwork workflow. Work in a collaborative environment where we learn and apply as a team. Qualifications and Compensation EXPERIENCE & EDUCATION Some College Preferred or Experience with Administrative Tasks COMPENSATION Salary is commensurate with experience Medical and Dental - (Full Time) 401K - Company Matching (Full Time) FSA - Flexible Spending Account (Full Time) Vacation and Holidays (Full Time) PC Gains - Profit Sharing We look forward to meeting serious candidates that have the aptitude to continue to learn. Please submit resume and references if you feel you would be a good match for this position. Best regards, Patient's Choice Management

Job Title: Data Center Technician Duration: 6-12 months (Potential to convert to FTE) Shift: M-F 8pm - 5am / 8 am - 5 pm This role utilizes advance skills to perform preventative maintenance and corrective repairs in a Data Center operation. Oversight of electrical and mechanical systems, including but not limited to: Universal Power Supply (UPS) systems, generators, chillers, Electrical Distribution, HVAC systems, Building Management Systems (BMS) systems, and CMMS Work Dispatching. ESSENTIAL DUTIES AND RESPONSIBILITIES • Perform daily site inspections of all Mechanical & Engineering (M&E) systems and technical equipment, including servicing and maintenance. • Under close supervision, complete assigned work according to established processes and procedures in accordance with Environment, Health and Safety Policy - ensuring all safety processes and PPE requirements are followed. • Also, ensure all regulatory requirements and quality standards are met. • Oversee third-party vendors, ensuring compliance with developed processes, procedures, and all applicable laws/regulations. • Accompany vendors on site visits on an as needed basis and ensure site standards are met. Help create and develop work processes, Job Hazard Analysis reports, and SOPs for critical work with risk assessment. Ensure that CERM documents and logbooks are updated. • Complete all required training in order to ensure successful completion of all job-related responsibilities QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and EXPERIENCE • High School Diploma/GED required, with 2-4 years of experience in mechanical or electrical engineering, preferred. • Knowledge of emergency response/standby/call out activities and protocols. Strong background in either HVAC or Electrical, preferred.

Ignite is an ISO 9001:2015 and CMMI Services Level 3 certified, Service-Disabled Veteran-Owned Small Business (SDVOSB) headquartered in Huntsville, Alabama. Ignite is seeking a Help Desk Technician to provide Tier I/II end-user IT support for USASMDC personnel. The U.S. Army Space and Missile Defense Command (USASMDC) is responsible for delivering global missile defense, space operations, and strategic deterrence capabilities in support of Combatant Commands and national defense objectives. This role ensures reliable day-to-day IT services that enable uninterrupted mission operations. Job Requirements Key Responsibilities: * Provide Tier I/II technical support for end-user systems * Install, configure, and troubleshoot Windows-based hardware and software * Support thin clients, zero clients, printers, and peripherals * Perform hands-on troubleshooting and issue resolution * Apply system configurations in compliance with STIG requirements Qualifications: * Secret clearance (required) * DoD 8140 certification, as applicable * 4 to 7 years of experience providing IT help desk or desktop support * Experience supporting DoD IT environments * Knowledge of Windows operating systems and end-user hardware * Bachelor's degree in Information Technology, Computer Science, or a related field (preferred) Salary range: $70-110k We are equal opportunity/affirmative action employers, committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status, or any other protected characteristic under state or local law. Accommodation Request: If you are a qualified individual with a disability or are a disabled veteran and are unable or limited in your ability to use or access our Careers sites as a result of your disability, you have the right to receive assistance in completing the application process. Please send your request to **********************

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description LIVES LOCAL AND IN PERSON INTERVIEW REQUIRED. Job duties may include direct, in person support when users come to the Service Desk (walk up service). Candidate will be providing remote support (phone) to users in a Windows based environment. Duties will include answering the phone, understanding and documenting user issues, creating tickets, resolving issues or providing escalation when needed. Support will include password reset, troubleshooting problems with Office products, smart phones issues, calendar and email issues, etc. Requires excellent customer service skills in person, over the phone and via email. Qualifications Skill required : Active Directory, DOS, Mac OS, Microsoft Office, Windows 9x/2000/XP/NT/Vista/7, customer service Additional Information Thanks & Regards Vikas Kumar vikas.kumar(@)360itpro.com

BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology. BEUMER Group offers the right solution for almost every logistic challenge. We are a family owned, intralogistics leader, where tradition and innovation go hand in hand. We are proud of what our employees create each day. Integrity, Inspiration, Quality and Teamwork! Job Description Your Mission BEUMER Group is committed to providing our employees with an exceptional digital work environment that empowers innovation and productivity. As an IT Support Specialist, you will play a crucial role in ensuring the seamless operation of our IT infrastructure while driving IT projects that enhance our technology landscape within North America. You will be responsible for network configuration, maintenance, and project management, helping us maintain our commitment to excellence in employee experience. Responsibilities Network Configuration and Maintenance: Ensure network security, performance, and scalability. Monitor network traffic, troubleshoot connectivity issues, and implement solutions. Collaborate with global stakeholders to enforce network security policies and practices. IT Project Management: Lead IT projects that enhance the workplace experience from initiation to completion, ensuring value-generating benefits for the organization. Define project scope, objectives, and schedules. Support and Administration: Provide technical support to end-users, resolving hardware and software issues promptly while communicating transparently and creating an excellent experience. Advocate for the importance of information systems security and support the implementation of critical processes and security practices. Onsite Support & Customer Partnership Provide hands-on IT support at long-term project sites (e.g., airports), ensuring stable operations for project and customer teams. Evaluate local needs, identify improvement opportunities, and translate them into clear recommendations and project plans. Act as a trusted partner to customers, supporting continuous improvement and AI-driven initiatives that require IT expertise. Annual compensation range: $85,000.00 - $95,000.00 annually The posted salary range reflects the compensation the company reasonably expects to offer for this position. Actual compensation will not be less than the posted minimum and will be based on multiple factors. Qualifications Requirements, Skills & Abilities Bachelor's degree in Information Technology, Computer Science, or a related field 2-5 years of experience in network administration and IT project management Strong service and employee-experience-oriented, energetic mindset paired with a drive for continuous improvement that creates value for employees and the company Well-developed interpersonal and communication skills, with the ability to deliver exceptional results in a fast-paced, dynamic environment Strong attention to detail, process development and project/organizational management Highly organized in working, thinking and prioritizing Ability to travel domestically and internationally, as required, up to 50% of the time Additional Information BEUMER is an innovative company, where every employee is part of the "family". Because our employees are our most important asset, here are some of benefits we currently offer full-time employees: Medical & Dental Premiums: We cover 100% of the premiums for you and your eligible dependents. 401(k) with Generous Match: Secure your financial future with our competitive retirement plan. Life Insurance / Long Term Disability: Peace of mind for you and your loved ones. Yes, we cover that too! Ancillary Insurances: Including vision, accident, and critical illness insurance. Generous Paid Time Off: Achieve the optimal work-life balance. Company Holidays: Enjoy paid time off on designated company holidays including additional flex days for times that matter most! Performance-Based Bonus: Eligibility to participate in our Target Agreement Plan for bonus potential. BEUMER is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status or any other status protected under local, state or federal laws.

Are you passionate about conceptualizing, nurturing, developing and proving new ideas and developing them into new solutions? Would you like to help create the next major innovation in and around the payment landscape pioneering and leveraging the most advanced devices, hardware and software in the world, anything and everything in and around world's largest payment ecosystem? Smart phones, connected devices, Internet of things, future of payment, smart POS, iBeacons, are you passionate about any of these. Are you looking to join a start-up or an incubator so that you could convert your ideas into real products? Come join us. We will provide the tools, the environment, the eco-system and the support you need. You will find an informal, innovation friendly environment at 1 Market St in the middle of San Francisco downtown, overlooking some sweeping views of the Bay and Bay Bridge. Job Description Position Details: Location: Aurora CO 80014 Job Title: Customer Support Technician Duration: 06 Months (Strong possibility to Extend) Duties and Responsibilities: • Download radio and alarm panel programming information into new/existing accounts in response to telephone requests. • Process requests for multiple vendor applications customized by install configuration. • Complete data entry associated with downloading, including confirmation of test signals. • Provide real-time installation quotes to field technicians and limited technical support to customers. • Enter order information into the system for technician upsells and process payments as applicable. • Troubleshoot system functionality related to radio registrations and panel programming in response to failed confirmation requests. • Process data changes received via mail, fax, phone or internal ticket on Informix and MasterMind. • Support false alarm research and damage claims, as well as provide support for other data cleanup projects. • Other projects as assigned Qualifications Skills: • Ability to successfully pass data and provisioning assessments during training. • Excellent verbal and written communication skills • Excellent customer service skills • Ability to type 30 wpm • Excellent working computer knowledge • Strong problem-solving and multi-tasking skills a must

Technology/Technical Training and Support Date Available: 2025-26 Closing Date: 01/18/2026 Job Title: Technician, Technology Support I Pay Program: Support Staff Non-Exempt Pay Range: Hourly Range 18 $28.85 - $32.10 Work Year: Year Round (260 Days / 8 Hours) Reports to: Lead Field Operations Technician Direct Reports: This position has no supervisory responsibilities. Summary Operating under the general direction of the Lead Field Operations Technician this position operates as the primary customer service representative for on-site tickets in the District. Each Technology Computer Support Technician handles a group of locations, as assigned, providing software, hardware, and peripheral maintenance and repairs. This role is heavily involved with connectivity issues that may arise and professional customer service, open communication with a timely resolution is a high expectation of the individual in this role. Other responsibilities include installing, configuring, diagnosing and repairing network printers, interactive technology and peripheral equipment. Employee also maintains assigned building technology inventory documentation and repair/replacement records. Essential Responsibilities - To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequency of responsibility, percent of time and work year may vary based on department or building assignment. Job Responsibility Description Remote and On-Site Technology Support Provide remote and on-site support for assigned locations, resolving a wide range of hardware and software issues independently, with minimal assistance. Troubleshoot and repair technical problems related to desktops, laptops, mobile devices, printers, interactive technology, and other peripherals. Deliver on-site support to District buildings, including retrieving and delivering computer equipment for new installations, maintenance, and repairs. Maintain a high level of customer service during face-to-face interactions, ensuring cooperative and effective resolutions. Software and Hardware Support Collaborate with the technology team to design, create, and test solutions for software and hardware needs. Install, update, and troubleshoot operating systems, software, hardware drivers, and firmware. Create and maintain images for both educational and assessment software. Ensure consistency and compatibility with District hardware standards and software deployment strategies Deploy software and system images to District locations, both remotely and through on-site installation. Technical Support and Account Management Diagnose and resolve issues with networking, account management, and hardware peripherals (e.g., printers, scanners, and classroom devices). Troubleshoot and ensure proper operations of mobile devices, desktops, and classroom technology Manage and troubleshoot user accounts in platforms such as Active Directory, Google Workspace, and other district-supported systems. Assist staff with building-level technology needs, including access to the district network, internet, email, and remove connectivity tools (e.g. mobile hotspots). Build expertise in networking concepts, configurations, and account management systems to provide proactive, solution-driven support. Inventory Management and Technology Upgrades Maintain accurate and up-to-date records of inventory at assigned sites, including computers, parts, and peripherals. Document repair and replacement logs promptly and ensure equipment is properly labeled, tracked, and accounted for. Support district-wide inventory efforts and master records as needed. Contribute to upgrade and improvement initiatives, including lifecycle replacement planning and researching emerging technologies Assist with implementing new systems and collaborate with colleagues to assess equipment needs, recommend solutions, and plan future upgrades aligned with district goals. Training, Support, and Skill Development Train and support school staff and teachers in effectively using district technology tools and systems Deliver hands-on guidance, demonstrations, and resources to help integrate technology into daily workflows Lead training sessions, provide one-on-one assistance, and respond to individual staff needs to ensure successful technology adoption. Continuously expand technical knowledge and skills to address evolving district needs and resolve a variety of technology issues. Contribute to district-wide technology initiatives, including special projects and system improvements. Other duties as assigned. Education and Experience Acceptable demonstration of acceptable education and/or experience will be at the sole discretion of the District. High school diploma or equivalent required, preference given for specialized certifications including CompTIA, Microsoft, or Cisco Preference given for candidates with accredited Associates Degree in Information Technology, Computer Science, or related field Minimum of two years' experience in technology customer service or help desk support required. Licenses, Registrations or Certifications Criminal background check required for hire Valid Colorado driver's license required for hire Submit a current Motor Vehicle Record (MVR) and meet the Colorado School Districts Self Insurance Pool (CSDSIP) insurability standards at the time of hire and throughout employment Obtain and maintain the District's Small Vehicle Permit within 60 days of hire Must be able to lift 35 pounds. Lift test required at time of hire Able to obtain computer vendor repair/maintenance service certification within 90 days of hire and with annual recertification Knowledge, Skills and Abilities Operating knowledge of District's applications/software used in support analysis and troubleshooting within 60 days of hire Operating knowledge of and experience with software programs for word processing, spreadsheets, schematics, email, and online computing platforms including G-Suite and Office 365 integrated educational packages Ability to be adaptable and flexible with collaborative critical thinking and problem-solving capabilities Clear and effective written and verbal communication skills Strong customer service skills, with the ability to provide support in a professional and approachable manner Commitment to handling sensitive and confidential information with the highest ethical standards Strong interpersonal skills to collaborate with staff and various stakeholders Ability to lead, communicate, interact and work effectively and cooperatively with people from diverse ethnic and educational backgrounds Ability to follow applicable federal, state, local laws and Board of Education policies, in addition to building and department procedures Ability to recognize the importance of safety in the workplace, follow safety rules, practice safe work habits, utilize appropriate safety equipment and report unsafe conditions to the appropriate administrator Expertise working with and applying procedures for the District's Active Directory and Group Policy Strong ability to understand and use technology vernacular, established repair techniques, and installation processes Strong attention to detail, problem solving, collaborative decision-making and analytical skills Strong ability to analyze and troubleshoot technical problems seeking the most effective solution Well- developed ability to manage multiple simultaneous priorities with frequent interruptions in a timely manner Ability to be adaptable and flexible with collaborative critical thinking and problem-solving capabilities Salary & Benefits: View all salary schedules for the current school year at: ************************************************************************** Information regarding D51 Benefits can be found here: ***************************************************************************

Job Description 100% on Site. Our direct client has an opening for a Help Desk Technician 48 is 14 months with the option of extension, and the client is in Golden, Colorado 80401 The NOC Technician will be an IT professional who provides technical assistance on computer systems and serves as the first contact for customers who need technical assistance over the phone or email. We are looking for a tech-savvy help desk technician to be responsible for providing technical assistance with computer systems, networking, hardware, and software. As a help desk technician, you are responsible for responding to email, chat, or phone queries and offering technical support to customers using computer systems, hardware, and software. Responsibilities for Help Desk Technician Manage Help Desk tickets in a timely manner Respond to customer issues via phone, email and computer chat and follow-up with customers to ensure issues are resolved Document customer interactions Resolve customer reported issues Escalate unresolved issues to the next Tier Install, make changes and repair computer hardware and software Monitor and respond quickly to incoming requests related to IT issues. Maintain computer systems and act as support if any system goes down. Assist with onboarding and offboarding of new or outgoing users. Install, configure, maintain and upgrade PC software. Tier 1 Networking and troubleshooting as well as support Qualifications for Help Desk Technician Experience working in a help desk environment Flexibility to work a variety of shifts with minimal notice Must have reliable transportation Must be able to pass a background check Proficiency with Windows, Linux, and IOS computers Excellent oral and written communication skills Detail oriented and highly organized to keep tickets in order Ability to remain calm and professional in stressful situations Resourcefulness and quick-thinking nature to troubleshoot new and critical technical issues as they arise. Motivated to learn and troubleshoot new devices and systems in a fast moving IT environment Understanding and appreciation for information security within systems and user devices. Ability to demonstrate initiative, independence and reliability to complete tasks with little or no supervision, if necessary Familiarity with ticketing systems, preferably Manage Engine, is not a requirement - but is a plus By replying to this job advertisement, I agree I want to receive additional job advertisements from Focused HR Solutions, including email, phone and mail to the contact information I am submitting. I consent to Focused HR Solutions, its affiliates, third parties and partners processing my personal data for these purposes and as described in the Privacy Policy. I understand that I can withdraw my consent at anytime.

\# of openings **1** Salary Range (Min-Max) **49,875** **We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.** **Technology is our Passion. People are our Purpose.** We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated **Help Desk Support Technician - ECOSphere** for a Full-Time position. **Job Summary:** + Position OverviewProvides Tier 1 support for end users in a distributed PC/network environment. Supports hardware/software, connectivity, remote access, and basic application access issues; logs, tracks, resolves, and escalates incidents per service levels. **Key Responsibilities** - Respond to user support requests via phone, email, and direct customer contacts; provide courteous, solutions-oriented support.- Enter, manage, and document incidents in a ticketing system; ensure accurate categorization, notes, and closure confirmations.- Install and test PCs, printers, and peripherals; configure OS; load COTS and application software; perform upgrades and maintenance.- Troubleshoot hardware/software issues and coordinate repairs; perform diagnostics and restore normal operations.- Support Active Directory functions including password resets; support VPN, remote desktop/Bomgar, and network connectivity troubleshooting using command-line and standard tools.- Support MDM for mobile devices (iOS) and endpoint configuration as required.- Perform imaging tasks (including PXE boot imaging) and assist with system deployments and refresh cycles.- Perform manual antivirus scans after malicious incident notifications and follow documented response procedures.- Maintain relevant documentation and contribute to knowledge base articles to reduce repeat incidents.- Receive equipment deliveries, maintain inventory/records, assist with imaging systems, and prepare/track equipment shipments to customers.- Escalate unresolved issues to appropriate system engineers/administrators and communicate status to users per SLA. **Required Qualifications / Certification** - CompTIA A+ certification (or equivalent).- Proficiency resolving Tier 1 support issues via phone, email, remote desktop, and on-site support as required.- Working knowledge of Windows 10/11, Office 365, Adobe Acrobat DC; familiarity with Apple devices supported.- Experience with ticketing systems and customer service in IT support environments.Preferred Qualifications- Knowledge of cloud computing concepts (plus).- Experience supporting identity/access workflows and multi-application account provisioning (nice to have).. **Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!!** **Our Profile** : We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More (************************** NuAxis is an Equal Opportunity/Affirmative Action Employer, including Vets and Disabled. Employment is contingent upon successful completion of a background investigation. Learn More (**************************** about our Benefits and Culture! \#NAI #DICE

Job Description The IT Support Specialist provides hands-on technical support, manages user access and hardware, and ensures a secure, reliable IT environment. This role supports both onsite Denver employees and distributed team members. Because of hardware handling, office support, and onsite troubleshooting, this position requires being onsite in Denver several days per week. Key Responsibilities End-User Support Provide Tier 1-2 support for employees in the Denver office and remote team members. Troubleshoot: Microsoft 365 / Outlook Slack Zoom VPN and basic networking Mac and Windows device issues Printers, monitors, docking stations, and peripherals Manage and resolve helpdesk tickets in a timely, communicative manner. Systems Administration Administer user accounts, access, and policies in: Azure AD / Entra ID Microsoft 365 Admin Center Slack Admin Airbase (cards, reimbursements, approval routing) Salesforce (basic access, MFA, login troubleshooting) Assist Internal Systems team in supporting system enhancements, integrations, and rollouts. Hardware & Asset Management Own end-to-end laptop lifecycle: ordering, imaging, Kandji enrollment, configuration, shipping, and returns. Maintain accurate hardware and software inventory. Support hardware troubleshooting, repairs, and replacements onsite. Security & Compliance Manage device security and compliance using Kandji for: Device enrollment Configuration profiles Patch management Lost/stolen device controls Enforce security standards: disk encryption, MFA, OS updates, compliance automations. Assist with SOC 2 evidence gathering and maintaining related controls. Promote least-privilege and secure-by-default practices across systems. Project & Collaboration Work closely with Internal Systems, Engineering, and Finance. Support ongoing improvements and deployments across: Salesforce NetSuite Boomi Airbase Avalara Document recurring issues and propose automation or process improvements where possible. Requirements Must-Have 2-4+ years of IT support or helpdesk experience. Strong Mac and Windows support skills. Experience with Azure AD / Entra ID and Microsoft 365 administration. Hands-on experience with Kandji. Strong troubleshooting and communication skills. Ability to work onsite in Denver several days per week. Nice-to-Have Slack admin experience Basic Salesforce user support PowerShell or bash scripting basics Fundamental networking knowledge (DNS, VPN, Wi-Fi) Experience with SOC 2 or similar compliance frameworks Success Measures (First 90 Days) Handles Tier 1-2 support independently and proactively. Owns onboarding/offboarding and keeps processes running smoothly. Maintains accurate asset inventory and consistent Kandji compliance. Understands core system relationships and escalation paths. Provides dependable, friendly, and efficient support to employees. Benefits Salary Range: $65,000 - $85,000 annually, depending on experience and skill level. Benefits Include: Comprehensive medical, dental, and vision 401(k) with company match PTO, sick time, and holidays

We understand that the world we want tomorrow starts with how we do business today, and that's why we're inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other's growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics, a family-owned company focused on veterinary care. Current Associates will need to apply through the internal career site. Please log into Workday and click on Menu or View All Apps, select the Jobs Hub app, then click the magnifying glass to Browse Jobs. **The Target Pay Range for this position is $28.17 hourly. At Mars, pay decisions are** **determined** **using factors such as relevant job-related skills, experience, education,** **training** **and budget.** **Job Purpose/Overview** The Customer Support Technical Support Specialist delivers on the Antech Customer Service Vision of unwavering commitment to empathetic and caring veterinary diagnostic support. This position's primary job function is to provide complete and concise support to Antech customers through various media such as over the phone, via email, and through chat support tools as it relates to support of the in-house diagnostics (IHD) portfolio. **Essential Duties and Responsibilities** + Resolves customer problems via telephone, chat, and email by troubleshooting and facilitating remote repair of equipment or response to customer inquiries. + Trains and educates customers on the proper use and expectations of equipment and software. + Troubleshoots and resolves software integration issues. + Provides "first class" customer service. + Provides historical information by thoroughly documenting all customer interactions in our CRM software. + Provides on-call / after-hours support on a rotating basis. + Works with other team members to gain and offer insight during the troubleshooting process and to brainstorm about how to resolve current problems and trends. + May participate in training of new hires when needed. + May be requested to participate in wet labs or demos at veterinary conferences or academies. + Maintains technical knowledge by attending educational workshops, continuing education classes, and other trainings. **Education** **and** **Experience** + Associates degree in Veterinary Technology or related field, or equivalent related experience preferred. + Certification/Licensure/Registration in Veterinary Technology preferred. + Minimum of 2 years' experience in animal hospital or related setting required. + Additional experience and special interest in veterinary diagnostic equipment (such as in-clinic laboratory and/or radiology) is desirable. **Knowledge,** **Skills** **and Abilities** + Ability to communicate a message to associates, peers and leadership that inspires action in support of customer needs. Verbal, written and virtual communication modes will be frequently used. + Proven ability to work effectively with end users is required. + Ability to effectively shift attention between various tasks, team needs, and business demands. + Ability to manage customer technical issues and complaints through problem solving, critical thinking, and analytical skills. + Displays strong organizational, analytical, problem solving, and communication skills; strong active listening skills; high attention to detail, and ability to convey and teach technical information concisely. + Ability and diligent willingness to enter and maintainaccurate and thorough records and notes on each customer interaction, including selection of various categorical designations used for post-sale analytical reports and evaluations. + Consistently displays a calm demeanor, empathy, and professionalism, while maintaining a strong customer focus. + Is available to and works both independently and cooperatively with associates. Understands the workload of the team and strives to provide balance between all members of the team. + Ability to work in a corporate environment where daily client interaction is over the phone and at the computer. + Ability to communicate verbally on the telephone and in person. **Working Conditions** The associate is regularly required to apply manual dexterity, including hand/wrist flexibility, for computer keyboarding. The associate frequently is required to sit for extended periods of time, stand, walk, and reach with hands and arms. The associate is frequently required to hear and speak in order to use the telephone, make presentations and communicate with people in an office or virtual environment. The associate is occasionally required to sit and stoop, bend, kneel, or crouch. The associate must occasionally lift and/or move up to 15 pounds. The associate will primarily work in a typical office environment or a remote home office. The noise level in the work environment is usually moderate. The associate will be required to use a computer, spreadsheets, data base management, email, video conferencing and the Internet. The associate is frequently required to use a calculator; fax, copy machine, and phone system. The associate must occasionally use media equipment such as an overhead projector, PowerPoint, and Microsoft Teams. Environment where pets are present **About Antech** Antech is a leader in veterinary diagnostics, driven by our passion for innovation that delivers better animal health outcomes. Our products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialist support services. **Benefits** Antech offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness and financial needs of our associates. _Benefits eligiblity is based on employment status._ + Paid Time Off & Holidays + Medical, Dental, Vision (Multiple Plans Available) + Basic Life (Company Paid) & Supplemental Life + Short and Long Term Disability (Company Paid) + Flexible Spending Accounts/Health Savings Accounts + Paid Parental Leave + 401(k) with company match + Tuition/Continuing Education Reimbursement + Life Assistance Program + Pet Care Discounts **Commitment to Equal Employer Opportunities** We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement, please see our Career page at Antech Careers (************************************************************** . **Note to Search Firms/Agencies** Antech Diagnostics, Inc. and its subsidiaries and affiliates (Antech) do not compensate search firms for unsolicited assistance unless they have a written search agreement with Antech and the requisition is position-specific. Any resumes, curriculum vitae, and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Antech will be deemed the sole property of Antech and no fee will be paid in the event the candidate is hired by Antech.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

This is an in person job. No remote work. Purpose of Position- The IT Support Specialist is responsible for providing comprehensive technical support and maintenance for all IT systems and equipment, with a specialized focus on Apple products. This role ensures the efficient operation of technology infrastructure, including hardware, software, and network components, while also overseeing the maintenance, configuration, and programming of Apple devices and related systems at the direction of the IT Manager. The IT Support Specialist proactively identifies and resolves technical issues, implements solutions, and contributes to the overall effectiveness and security of the organization's technology environment. Essential Duties/Responsibilities * Oversees, installs and maintains all computer systems. * Works with users to create and manage network interconnections. * Trains or arranges training for individual employees on systems and basic corporate systems such as email and office applications. * Assists users with transitions to new computerized systems as well as new telecommunication systems. * Evaluates, answers inquiries, diagnoses and resolves operational problems. * Provides support for employee-owned devices. * Provides support for all interdepartmental and centralized applications. * Maintains records on computer equipment and peripherals. * Updates knowledge of system hardware and software and recommends upgrades when necessary. * Responsible for all first level Apple systems specifically related to troubleshooting, configuring, and maintenance. * Works closely with users to analyze computer needs. Reviews and evaluates hardware and software alternatives for computers and recommends solutions or options. * Performs analyses and other administrative work for departmental functions, including writing memoranda, instructions, or other materials as needed. * Takes proper safety precautions, anticipates unsafe circumstances, and acts accordingly to prevent accidents. Responsible for the safety of self, others, materials and equipment. * This position requires regular use of a personal mobile device such as a smartphone or tablet. Other Duties/Responsibilities * Strictly complies with IT budget protocols and spending limits, including guidelines for replacement or repair of equipment as well as purchasing of software or licenses at the direction of the IT Manager. * Work with the IT Manager and Systems Administrator to ensure complete IT related coverage and compliance with current regulations and security standards. Job Qualifications Knowledge, Skill, and Ability: * Ability to work independently and prioritize tasks/goals for self and others. * Ability to work in a team environment with shared responsibilities. * Effective written and verbal communication skills with individuals and groups at all professional levels. * Effective and creative negotiator and problem solver. * Possession of a valid driver's license and ability to meet Imagine! driving requirements. * Experience with a variety of microcomputer products including Microsoft Office Professional products 2013, 2016, M365; M365 admin centers (Exchange, Teams, Intune, Security) Microsoft Exchange 2016, Windows operating systems 10 and 11. * Microsoft server versions 2008, 2012 and 2016, 2022, and later. * Microsoft SQL server versions 2003, 2012, 2016 and later. * Strong knowledge of mac OS, Jamf Pro/School, Apple business/school manager, and related tools. * Proficiency with scripting languages (Shell, Bash, or PowerShell) for automation. * Familiarity with Active Directory and IT service management tools/ticketing systems. * Strong understanding of networking, security practices, and data protection. Training/Education: * Bachelors degree in related field preferred. * Certificates in IT related training accepted * Ability and willingness to successfully complete Imagine training requirements. Experience: * Combination of education and experience also considered. * 2 years of troubleshooting or help desk experience preferred. Working Environment/Physical Activities * Working conditions varies by location. * Keyboard and mouse use: Up to 7 hours daily. * Clear speaking and hearing for communication. * Lifting: Up to 30 lbs independently, 60 lbs with assistance. * Force exertion: Up to 15 lbs occasionally. * Frequent sitting, repetitive motions, kneeling, twisting, and bending. * Travel: Ability to drive to offsite locations for hardware delivery and user support. Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Employment at Imagine! is at-will, meaning that either the employee or Imagine! may terminate the employment relationship at any time, with or without cause or notice. Imagine! is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, protected veteran status, or any other legally protected status. We are committed to fostering an inclusive and diverse

The salary range displayed represents the typical salary of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range. This position will remain open until filled. San Luis Valley Health is seeking part-time and full-time Support Technicians. As a Support Technician you will perform routine duties in supporting nursing staff and caring for hospitalized patients. What You'll Need: High School or GED Basic Life Support - American Heart Association required. Ability to effectively present information and respond to questions from groups of managers, patients, and the general public. What You'll Do: Answers call lights, bells, or intercom systems to determine patient needs. Bathes, dresses, and undresses patients. Changes bed linens. Services food trays, as needed. Assists with turns and repositions bedfast patients, alone or with assistance, to prevent bedsores. Records / reports fluid intake and output as directed. Cleans, stores, prepares, and issues supplies. Welcomes visitors in person or on the telephone, answering inquiries, relaying calls to patients; giving directions; referring inquiries to nursing and physician staff. Arranges discharges by notifying receiving facility and patient transporter service. Makes follow-up appointments. Follows transfer protocol and assists charge nurse with transfer coordination. Follows established procedures for arranging hospital admissions/discharges including time and department route or discharge disposition and time. Maintains unit operations by following policies and procedures; reporting needed changes. Maintains safe and clean working environment by complying with procedures, rules, and regulations, adhering to infection control policies and protocols. Creates charts and filing of paperwork. We Take Care of Our People As the largest employer in the San Luis Valley, we commit to providing our employees with quality and affordable benefits to complement a fulfilling work experience and help balance life experiences and needs. To show our appreciation of your hard work, we offer a competitive and comprehensive total benefits package, including: Full medical, dental and vision plans to suit the needs of you and your family, with low-cost copays and deductibles, all without high out-of-pocket expenses. Enjoy a generous amount of Paid Time Off and Sick Leave in your first year with accruals starting on your first day! Start saving with Retirement plans available from day one, providing up to 5% employer match after one year of employment. Free life and disability insurance benefits for full-time employees with the opportunity to purchase additional coverage at low costs. Add to your benefit package with a variety of voluntary benefits such as identity theft protection, medical and dependent care flexible spending accounts and more. Take care of yourself with our free on-site 24-hour employee health center, and discounts to a selection of local fitness/recreational centers. Keep learning by utilizing our education program benefits to foster your growth and development. Give back to the community with multiple opportunities throughout the year to volunteer with our own non-profit SLV Health Foundation and other SLV- and community-sponsored events. Discounts on cell-phone plans, ski/snowboard lift tickets, Dell computers, local pools, Adams State University functions and more! Your family is our family so our employees and their family members have access to our employee support services, including up to four free counseling sessions to assist with work/life solutions. Like to learn more? Click here for more information on our employee benefits program!

About the Role: Resi Media, LLC, a Pushpay company, is a privately held technology company broadcasting content for thousands of organizations around the globe. The industry leader in providing ultra-reliable live streaming to both physical venues and web destinations over a standard internet connection. Resi provides world-class technical support and customer service, having one of the highest satisfaction rates in the media industry. We are looking for a Resi Support Technician 1 who uses independent judgment in providing information, technical assistance, and support to Resi customers. Resi Support Technician 1 provide technological systems support, maintenance, and testing for upkeep of customer systems; troubleshoots and resolves system hardware, software, and network failures and conflicts. A Resi Support Technician 1 is typically the first contact many customers have with the company. Named as one of BuiltIn ‘Best Places to Work' in Seattle, Denver and Dallas for 2025; ranked number 10 by Seattle Business Magazine in the ‘Washington's 100 Best Companies to Work For' list in the large companies category for 2024; named as a 2025 'Best Places to Work for Women' by Best Companies Group. Benefits and Compensation: We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer: 100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee 70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents 401K match Hybrid work model - 3 days in the office / 2 days remote each week 12 paid Company Holidays 2 paid Volunteer Time Off days 15 days PTO, to start, increases with tenure and seniority. Paid parental and adoption leave Compensation Range: $20.77/hr. - $23.08/hr., depending on location. Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. What You'll Do: Deliver prompt and effective support to customers through established support channels (ticketing system, live chat, phone, email), addressing their needs and resolving technical issues both reactively and proactively. Must maintain clear and accurate communication to ensure their streaming concerns are thoroughly addressed. Follow existing processes for new customer onboarding, daily support procedures, and long-term customer success. Complete general product training as defined by published documentation Provide frontline support and incident triage. Provide timely responses and resolutions to customers via email and phone, frequently communicating with customers about their Resi needs and technical tickets or troubleshooting. Must be able to exchange accurate information. Collaborate with cross-functional teams in product development, hardware, billing, sales, and other departments to resolve known, and prevent future, issues (proactive). Write detailed bug reports for customer reported bugs. Dedication to continuous learning within the streaming and AV space in order to maintain a high level of support quality. Proactively identify patterns in support issues and escalate trends to Support Leadership for further investigation and resolution. What You'll Bring: 1 year support experience with an online customer facing service product 1 year experience with professional audio and video equipment, and AV production system design Working knowledge of IT, networking, computer hardware and software concepts as they relate specifically to streaming and AV production infrastructure. Ability to work in dynamic and constantly evolving environments. Must possess excellent interpersonal skills with the ability to effectively de-escalate challenging customer interactions while maintaining a calm and professional demeanor. Ability to work a flexible schedule including weekends, evenings, and holidays. Bilingual / Spanish Fluency preferred to support our international customers. Work Environment & Physical Demands: Prolonged periods of sitting at a desk and working on a computer will be required. This role consistently operates standard office equipment such as computers and phones. This is largely a sedentary role but may occasionally require lifting up to 50 pounds, walking, bending, or standing as necessary. This description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned. If you require a modification to your work equipment or furniture please contact the People Team - ********************** Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. Pushpay uses E-Verify to confirm employment eligibility. Head to our career page to learn more. If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact **********************. About Pushpay Pushpay helps organizations and communities come to gather & stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we're honored to have processed over $15 billion in charitable giving. We're growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us! **Applications will be taken on an ongoing basis.

Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member at JPMorgan Chase within Corporate - Data Center Services Capacity Team, you will ensure the operational stability and capacity availability to support all Products and Lines of business. In this role, you will foster a culture of continuous improvement by troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all systems, both internal and external. Job responsibilities Collaborates, implements and develops strategic technology solutions, ensuring the successful integration of network system and applications servers into existing and new technology infrastructures. Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm Manages the data center infrastructure technology resources including all space, power, cooling and infrastructure cabling resources for the Data Center environment. Collaborates with multiple teams to ensure any capacity concerns are addressed appropriately and installation of technology devices can be delivered on-time Identifies issues for escalation and communication, and provide solutions to the business and technology stakeholders Analyzes complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure Utilizes Data Center Infrastructure Manager Tools, participation on project calls with customers from lines of business, monitor exiting KPIs for improvement, and ensure quality of data within toolsets. Required qualifications, capabilities, and skills Formal training or certification on Infrastructure engineering concepts and 3+ years applied experience Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud Experience in observability and monitoring tools and techniques Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework Strong analytical and problem resolution skills Knowledgeable in data analytics Effective collaboration and communication to achieve common goals and maintain a company standard of excellence Proven track record working in a Data Center environment and understanding of principles of Data Center capacity (space, power, cooling, infrastructure) Working knowledge of physical IT infrastructure (server, networking, SAN) and understanding of technology offerings and businesses supported Preferred qualifications, capabilities, and skills Experience with one or more general purpose programming languages and/or automation scripting Working understanding of public cloud

The Web Support Technician fields all web support calls, documents all issues, and reviews all websites for accuracy and functionality. This involves researching, analyzing, resolving, and responding to intermediate-to-complex problems via telephone, e-mail, and callbacks. This position has frequent contact with end-users and Managers from all internal Departments; also may have contact with third-party software, network and hardware vendors, resellers, or distributors. Essential Duties and Responsibilities: Initial point of contact for all web and CRM related support phone calls into IT department. Log workorder's and ensure timely follow-up of projects before and after completion. Actively review all Phil Long websites for functionality and accuracy. o Ensure Inventory Specials are posted and accurate. o Monitor inventory pictures and pricing accuracy. o Ensure all links are functional and routed properly. o Ensure all advertising is compliant and current. o Test lead forms and phone numbers including 3rd Party sources o Ensure sites render and function properly on all web enabled devices (e.g. iPhone, Android, Tablets, PC, Mac) Work with 3rd party hosting and application providers to install, remove, and troubleshoot web related products. Proactively test all lead providers, including phone, for all Phil Long and partner sites (e.g. Autotrader.com, Cars.com). Ensure leads are received and processed within the CRM, and manage auto-response emails and templates. Additional Responsibilities: Provide administrative support to CTO, IT Director, and staff. Proactively research most effective and professional web methods and designs with regard to dealership and affiliate sites. Assist IT Support Desk. respond to common inquiries or complaints from customers, management and partners. Qualifications Qualifications include: 2-year degree in computer related field preferred. Needs 2 years customer support experience in IT help desk environment. Understanding of Automobile Dealership operations and procedures a plus Strong listening skills with ability to empathize, focusing on customer service; exceptional oral and written communication skills with all levels of customer, peers and managers via documentation, telephone and email. Ability to respond to common inquiries or complaints from customers, management and partners. Additional Information All your information will be kept confidential according to EEO guidelines.