Technical support representative jobs in Fontana, CA

Technical Support is well organized, dynamic, customer-focused, proactive, strong team player, with multi-tasking, and problem-solving skills. This position will include providing technical support and troubleshooting assistance to our customers, demonstrating excellent problem-solving skills, and a customer-focused approach to ensure timely resolution of issues and customer satisfaction. ESSENTIAL JOB FUNCTIONS Maintain an in-depth knowledge of our complete line of products and services. Embrace and learn the Video Surveillance / CCTV technologies and their applications. Provide product demos and technical training to the sales team and customers. Test and evaluate surveillance cameras, DVR cards, stand-alone or PC-based DVR systems, and peripherals. Build and test PC-based DVR systems to customer's specifications. Provide prompt and effective customer service and technical support. Service customers in an effective and efficient manner; partner with internal teams proactively. Answer calls and emails regarding technical support requests and log into ticketing systems. Perform other duties as assigned ESSENTIAL REQUIREMENTS Ability to communicate clearly, concisely, and professionally in written responses to emails and oral responses to calls Ability to maintain confidential business information Ability to respond to customers in a timely and effective manner Computer proficiency including Microsoft Office (Word, Excel, Powerpoint, Sharepoint, Outlook) Ability to work independently with minimum supervision Ability to work under pressure Strong troubleshooting, problem-solving, and team player mindset is a plus Proactive and enthusiastic to excel OTHER REQUIREMENT Domestic and/or International Travel may be required (up to 25%) Willing and able to work additional hours when needed Bend, lift, open and move product and related office items varying in weight up to 30lbs, EDUCATION 1+ Years of Professional Experience in technical support or related areas Experience in the security system industry is highly desired A bachelor's degree in Computer Science, IT / Network, Engineering or related technical field, or equivalent industry experience is required Preferred certificate: CompTIA A+ Fresh graduates will also be considered

Customer Service/Routing Rep will work closely with the Customer Service Manager along with the Shipping and Operations Team in the performance of a wide-range from preparing and scheduling of shipment, drop off-pickups along with other operational tasks. The Customer Service Manager will lead the team of any office activities and direct team to motivate for results or daily goals. Roles and Responsibilities include but are not limited to: Must be able to take responsibility and ownership of their work Ability to multi-task in a fast-paced environment Possesses a high degree of dependability and integrity Must be able to work with little supervision Excellent verbal and written communication skills Ability to speak effectively in front of groups of employees. Proficient in Microsoft Applications is a plus. Basic Math skills to determine pallets to be shipped based system dimensions for orders shipping Respond to customer/carrier emails in timely manner Respond to all major retailers' messages within 24 hours Identify and assess customers' needs to achieve satisfaction Schedule all shipments with customers/carriers ensuring that daily capacity for production/shipping is not exceeded. Often working under the pressure of competing and sometimes conflicting priorities Highly motivated, a team player and motivated self-starter Experience using a WMS (Warehouse Management System) and multiple routing portals. Knowledge of warehouse related software Knowledge of the apparel industry Experience with E-Commerce businesses Bi-lingual preferred but not required. Serves as the back up for Customer Service Manager Ensures company is staying compliant with Customers requirements, auditing label placements. SHIFT: M-F 6:00am-2:30pm, Sundays as needed SHIFT: M-F 8:00am-4:30pm, Sundays as needed *Schedule flexibility depending on projects and peak season. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work requires periodic stooping/ bending and frequent walking/standing throughout day. Requires occasional lifting of objects less than 50lbs. May on occasion require lifting, with assistance, of objects weighing 50 to 75 pounds. Work involves activities that require special safety precautions which include working around moving parts. Requires use of personal protective equipment. Work towards thriving and driving towards continuous improvements. Occasional weekends Schedule flexibility depending on projects and peak season. Communication Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups, customers, or employees of the organization. Physical Demands: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel; and reach with hands and arms. The employee frequently is required to walk and talk or hear. The employee must be able to perform daily each of the warehouse functions in the area in which they are assigned. They are required to lift and/or move up to 50 pounds. Operate MHE throughout the shift. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. Work Environment: The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles, extreme cold, extreme heat, and dust. The noise level in the work environment is usually moderate to loud. The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. Other duties may be assigned as needed.

Join a Groundbreaking Partnership in Regenerative Medicine! Induce Biologics USA Inc. is proud to be the appointed representative for Red Rock Regeneration Inc. in the United States, overseeing the manufacture, marketing, and distribution of their innovative regenerative medicine products. This collaboration places us at the forefront of delivering cutting-edge solutions to patients within the U.S. healthcare market. By joining Induce Biologics USA Inc., you'll be part of a mission-driven team working with revolutionary technology that's reshaping the future of bone regeneration-and making a real difference in patients' lives. As a Customer Service Representative, you will be responsible for receiving, processing and recording customer orders. The Customer Service Representative also handles customer inquiries and resolves issues. The individual will work closely with various teams to ensure prompt and effective resolution of customer issues and provide excellent support to enhance the overall customer experience. Essential Functions & Responsibilities Provide outstanding customer support by processing and responding to customer and sales team needs. Process orders & inquiries received via phone, email and eCommerce platform. Maintain customer account information, ensuring maintenance of all related paperwork. Assist with customer on-boarding including navigating the website, placing orders, and resolving issues related to ordering. Gather customer feedback and share insights with the team to improve processes and enhance the overall customer experience. Handle customer complaints and inquiries in a timely manner. Collaborate with customers and QA to provide information requested by QA to facilitate investigation and closure of product complaints. Advise customer on product availability and inventory status; assist with ordering problems involving delivery, pricing and billing. Promote our products through effective support and ongoing relationships with all customers, internal and external. Continuously strive to improve customer service skills and knowledge through training programs; while staying current on all training for company products and services. Education/Experience Required High School Diploma or equivalent Minimum of two (2) years' experience in customer service in a similar industry. Available to work Monday - Friday (8am to 5pm) Must be able to work holidays and overtime as needed. Must be able to work on-site in Irvine, CA. Education/Experience Preferred Associate degree or Higher degree preferred. Preferred experience with a small company and/or start-up environment in the medical device, biologics or pharma/biotech industry. Experience with ERP and CRM programs Skills, Knowledge, and Abilities Strong customer service focus and customer relations skills. Must be able to work in a collaborative team environment as well as independently. Proficient in MS Office (Outlook, Word, Excel, PowerPoint, Teams) Flexibility and strong organizational skills with the ability to prioritize multiple tasks and meet daily order deadlines Must have excellent communication and interpersonal relationship skills. Compensation Range The salary for this position is expected to fall within the range of $25.00 to $27.00 an hour, depending on factors such as experience, education, credentials, and job-related skills. This range reflects what the employer reasonably expects to pay for the position. It is not a guarantee of compensation for any individual hire. Equal Employment Opportunity Statement Induce Biologics is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Third-Party Recruiters Please note that Induce Biologics does not accept unsolicited resumes or inquiries from third-party recruiters or staffing agencies. Any resumes submitted to our team without a prior agreement will be considered the property of Induce Biologics, and we will not be obligated to pay any fees related to unsolicited submissions.

Customer Support & Product Specialist The Opportunity The Customer Support & Product Specialist at BIORAY plays a vital role in delivering exceptional, compassionate service to customers and practitioners by providing timely, accurate information about the company's liquid herbal supplements and supporting customers throughout their journey. This in-office, full-time role is responsible for responding to inquiries, onboarding new customers, resolving issues, creating helpful product documentation, and collaborating closely with sales, marketing, and product development to ensure a cohesive, educational experience that aligns with BIORAY's mission to help people find their unique path to healing. The ideal candidate brings at least two years of customer support experience, strong communication and problem-solving skills, technical aptitude, and a proactive, empathetic approach that reflects BIORAY's values of Curiosity, Honor, Ownership, Fun, Listening, Leadership, and Communication. What you will bring: • 2+ years of customer support experience or a related field. • Strong communication and interpersonal skills. • Excellent problem-solving abilities. • Zoho and Shopify experience a plus. • Technical aptitude and the ability to learn and understand complex products. • Proven ability to multitask and manage time effectively. • Familiarity with BIORAY products is a plus. The Company BIORAY is a purpose-driven health and wellness company based in Irvine, California, specializing in liquid herbal supplements that detoxify the body, support organ systems, and vitalize hormones. Founded in 1991 by Stephanie Ray, BCN, CNHP, BIORAY blends traditional Chinese herbalism with modern science to create safe, effective products for individuals across all life stages-from infants to adults. With over 30 years of expertise, the company maintains a strong commitment to sustainability, ingredient transparency, and holistic well-being. BIORAY operates in-house manufacturing and fosters a collaborative, fast-paced environment where employees are encouraged to live the core values, prioritize self-care, and make a meaningful impact in the world. Why you'll love it here: • Growth & Innovation: Join a company that is actively expanding with new land for ingredient cultivation and enhanced facilities to drive its mission of wellness and natural health solutions. • Commitment to Quality & Education: BIORAY maintains rigorous quality standards while promoting continuous learning and professional growth for its team members. • Exceptional Benefits: Enjoy a comprehensive benefits package, including profit sharing, funding for continued education, and acupuncture and chiropractic care coverage. • Purpose-Driven Culture: Be part of a team dedicated to improving lives through innovative, natural solutions that prioritize health and wellness. Our Core Values BIORAY 's core values center on harmonizing nature and science to create safe and effective herbal supplements that support health, vitality, and environmental well-being. The company is dedicated to helping individuals discover their unique path to healing, emphasizing sustainability, ingredient transparency, and holistic wellness. BIORAY fosters a collaborative and fast-paced work environment where employees are encouraged to embody these values, prioritize self-care, and contribute meaningfully to making the world a better place. What the Role Entails The following are detailed performance objectives for this role. When measuring overall aptitude and cultural fit, all candidates will be benchmarked using these standards. Performance Objectives: Deliver Exceptional Customer Response Times: Within the first 60 days, maintain an average response time of under 2 business hours for all customer inquiries received via phone, email, or chat, ensuring that at least 95% of customer issues are acknowledged and resolved or appropriately escalated within 24 hours. Enhance Customer Product Knowledge & Onboarding: Develop, update, and publish at least 3 new user guides or tutorials within the first 90 days to improve customer understanding of BIORAY's products and onboarding experience. Track usage of these materials and aim for at least 80% of new customers to access and use these resources within their first month. Support Continuous Improvement & Cross-Team Collaboration: Actively identify and document at least 5 recurring customer pain points or feedback themes within the first 6 months and collaborate with sales, marketing, and product development teams to recommend actionable improvements that enhance overall customer satisfaction and support BIORAY's mission of helping people find their unique path to healing.

Onsite in Anaheim, CA 92806 W2 Contract 6+ months M-F 8am-5pm Start ASAP $21/hr -Weekly Pay and Benefits! Our leading Electrical and Electronics Manufacturing client is growing and hiring a Customer Service Rep to join their smart, diligent and collaborative team. As a Customer Service Representative, you will play a key role in interacting with both new and existing customers. You will leverage your in-depth knowledge of the product lines to deliver accurate, timely information and solutions. With a customer-first mindset, you'll provide support across up to three communication channels-voice, chat, and email- while maintaining an empathetic approach. Your keen attention to detail will ensure customer concerns and inquiries are thoroughly documented and shared with management, helping to represent the voice of the customer and drive improvements within the organization. Job Duties: · Handle inbound customer inquiries via live chat and email, addressing product education, troubleshooting, and warranty or return-related questions. · Assess customer needs by asking insightful questions, ensuring satisfaction through active listening and tailored solutions. · Build strong rapport with customers, fostering positive experiences and brand loyalty. · Collaborate with peers and consult knowledge articles to resolve inquiries accurately when answers are unclear · Develop in-depth knowledge of the product line to provide informed and effective support. · Ensure clarity by thoroughly understanding company policies and communicating them clearly to customers. Requirements: · Interfaced directly with customers, effectively deescalating challenging situations. · Demonstrated strong leadership through empathetic communication and support. · Skilled in managing and prioritizing multiple customer cases simultaneously. · Proficient in using various platforms to resolve customer inquiries efficiently. · Excellent written and verbal communication skills. · Proven experience troubleshooting complex issues and guiding customers to resolution. · Accurately documented customer interactions within case records for future reference. · Fluent in English with proficiency in email and chat communication. · Strong proficiency in Microsoft Office Suite. · Capable of typing at approximately 40 words per minute. TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job Title: Manufacturing Customer Service Representative Compensation: $21-$24 per hour Employment Type: Contract-to-Hire About the Role A well-established manufacturing company in Corona is seeking a detail-oriented and customer-focused Customer Service Representative. This contract-to-hire position is ideal for someone who thrives in a fast-paced environment and enjoys supporting clients and internal teams with accuracy and professionalism. Key Responsibilities Respond to customer inquiries via phone and email regarding orders, shipments, and product information Process purchase orders and coordinate with production and shipping departments Resolve issues related to delivery, returns, and product availability Maintain accurate records in ERP and CRM systems Collaborate with internal teams to ensure customer satisfaction and timely fulfillment Support account managers and sales teams with administrative tasks Qualifications 2+ years of customer service experience in a manufacturing or distribution environment Strong communication and problem-solving skills Proficiency in Microsoft Office and experience with ERP systems (SAP, Oracle, or similar) Ability to multitask and manage priorities in a deadline-driven setting High school diploma required; associate degree or higher preferred Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance

Job Title: Customer Service Representative - B2B / Dealer Support Employment Type: Temp (Covering Leave Until End of December) Schedule: Monday-Friday; flexible start at 6:00 AM or 7:00 AM Compensation: $22.00 per hour Company Overview: A well-known tire manufacturer with a global presence, producing a wide range of tires for passenger cars, trucks, SUVs, and high-performance vehicles. Recognized across the automotive industry for quality and innovation, the company focuses on performance, durability, and safety. Job Summary: The Customer Service Representative plays a pivotal role in supporting the dealer network by ensuring accurate and efficient order fulfillment. Serving as a primary point of contact, this position addresses inquiries, resolves issues, and contributes to overall customer satisfaction. Success in this role requires strong communication skills, attention to detail, and an understanding of B2B client needs in a fast-paced environment. Key Responsibilities: Receive and process telephone, email, and fax orders. Verify stock availability, locate inventory, and confirm credit approval for invoicing dealer warehouse orders. Handle container and consignment orders and monitor/process back orders. Process inventory returns and billing corrections. Provide dealers and sales personnel with order status updates; track and trace shipments. Keep dealers informed about container status, special promotions, discontinued inventory, and sales program deadlines. Address dealer inquiries and resolve complaints within department authority. Manage pricing code entry and maintenance for assigned dealers. Maintain regular communication with Regional Sales Managers on daily order receipts, shipping schedules, dealer inquiries/complaints, and issue resolution. Make inventory production recommendations and handle warehouse transfer requests. Process Federal Excise Tax (FET), city/county/state commission credits, and other credit memos. Maintain dealer order files and current pricing files. Respond to management inquiries; prepare sales history reports and other documentation as needed. Perform other duties as assigned. Qualifications Required: High school diploma or equivalent. Minimum 3 years of experience in customer service order processing (B2B preferred). Ability to work independently and collaboratively as a team player. Exceptional organizational and time-management skills with the ability to prioritize. Strong written, oral, and presentation skills. Intermediate proficiency in Microsoft Office (Excel, Outlook, Word). Willingness to work overtime as business needs require. Adherence to company policies and safety guidelines. Ability to read/interpret simple instructions, correspondence, and memos; write clear correspondence. Effective one-on-one and small-group presentation skills. Proficiency in basic math: addition, subtraction, multiplication, division, fractions, and decimals. Apply common-sense understanding to carry out instructions in written, oral, or diagram form. Address problems involving several concrete variables in standardized situations. Regularly required to sit, use hands/fingers, handle or feel, and talk/hear. Occasionally required to stand, walk, or reach with hands/arms. Ability to lift and/or move up to 25 lbs. Specific vision abilities include close, distance, color, peripheral vision, depth perception, and focus adjustment. Ability to work in an office/warehouse support environment with a moderate noise level.

Irvine, CA (Remote considered for PT time zone candidates only) Schedule: Standard Office Hours (8:00 AM - 5:00 PM PT) Duration: 9-Month Contract Pay: $20-25/hr Our client, a leading medical device company, is seeking experienced Senior Customer Service Representatives to deliver exceptional service to customers with elevated expectations. You will be the first point of contact, owning the customer experience from start to finish while supporting hospitals, purchasing departments, and internal sales teams. This is a fast-paced call center environment requiring strong communication skills, attention to detail, and the ability to handle high volumes of customer interactions with professionalism and accuracy. Key Responsibilities Manage customer contacts and order details using case management systems with precision Place and monitor orders via phone, fax, and email for hospital and sales representative customers Process new orders, returns, billing adjustments, inventory reconciliations, and product recalls Proactively track, resolve, and escalate orders or cases in alignment with service excellence standards Communicate backorders, order status, product availability, and missed deliverables Resolve complex issues through root cause analysis with limited supervision Prioritize high work volumes from multiple channels (30+ calls and 30-40 emails daily) Process consignment conversions and reconciliations systematically Perform basic data analysis and generate reports for Sales, Customers, and Consignment Teams Complete customer credits following SOX key control documentation guidelines Coordinate with Supply Chain Planning and Inventory Teams Serve as a Subject Matter Expert (SME) who can coach and train others Required Qualifications High School Diploma required Minimum 4 years of Customer Service Experience, preferably in a call center environment Experience handling 30+ calls per day and 30-40 emails in a professional setting Excellent written and verbal communication skills Strong interpersonal and relationship building abilities Proven ability to negotiate and resolve demanding situations Strong time management skills with ability to prioritize competing objectives Demonstrated problem-solving and critical thinking capabilities Proficient in MS Office Suite Experience within an ERP software system Ability to work independently and as part of a team with minimum supervision Strict attention to detail and accuracy Ability to manage confidential information with discretion Preferred Qualifications Bachelor's degree (BA/BS degree required for promotion opportunities) Salesforce or other CRM experience Experience with JDE (ERP Software) Previous experience in medical device, pharmaceutical, or healthcare industry Background with competing companies in the life sciences sector

Customer Service Representative (Call Center | Temp-to-Hire | Irvine, CA | M-F 8:00am-5:00pm) Kickstart a Long-Term Career in Customer Service Are you someone who enjoys helping others and wants to turn that passion into a career? Our client's Irvine-based team is looking for motivated Customer Service Representatives to join their growing Customer Support call center. This is a full-time, temp-to-hire position with excellent long-term potential - perfect for anyone eager to start or grow their customer service career. You'll receive full training, supportive leadership, and a clear path for advancement. Responsibilities Manage inbound and outbound customer calls in a friendly, professional manner Assist customers with questions, orders, and account inquiries Accurately document information and follow up as needed Meet or exceed performance metrics and call quality standards Work collaboratively with your team to ensure excellent customer experiences Take part in ongoing training and coaching to develop your skills Qualifications No prior pindustry experience needed - we'll provide complete training Reliable, punctual, and committed to excellent attendance Great communicator with a positive attitude and willingness to learn Comfortable using computers and navigating multiple systems at once How to Apply If you're ready to take the next step toward a stable, rewarding career in customer service, we'd love to hear from you! Apply today and start your journey with a company that truly values its people and rewards performance. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Job Title: Learning Management System Specialist Onsite Requirements: Absorb LMS experience Strong LMS experience including implementation Exceptional communication skills Job Description: Implementation & System Maintenance Develop and execute a post-implementation roadmap aligned with organizational priorities. Ensure data migration, user roles, permissions, and integrations are properly set up. Process Design & Standards Establish standardized workflows for course creation, assignment, reporting, and user management. Document governance guidelines, naming conventions, and version control practices. Define quality and accessibility standards to ensure a consistent learner experience. Training & Adoption Create admin and end-user guides, quick reference materials, and SOPs. Deliver training sessions for content creators, managers, and system admins. Support adoption through communication strategies and best practice sharing. Best Practices & Continuous Improvement Research and implement LMS best practices to maximize system effectiveness. Recommend process improvements and system enhancements post-launch. Serve as a point of contact for troubleshooting during the contract period. Skills/Experience: Experienced with launching and managing LMS platforms (Absorb a plus!). Demonstrated ability to create process documentation and system governance guidelines. Comfortable writing process docs, setting standards, and driving consistency. A clear communicator who knows how to make the technical approachable (and maybe even fun). Exceptional project management and stakeholder communication skills. Ability to work independently, prioritize competing tasks, and meet deadlines. Experience supporting large-scale rollouts and change management. Knowledge of analytics and reporting within LMS platforms. Familiarity with corporate branding and learner experience design. Organized, detail-oriented, and always forward-looking. Bonus Points If You: Have rolled out LMS platforms in fast-paced, fashion-forward environments. Know SCORM, xAPI, or other learning tech standards. Can make reporting and analytics not just useful, but stylish. Required Skills: Experienced with launching and managing LMS platforms (Absorb a plus!). Demonstrated ability to create process documentation and system governance guidelines. Comfortable writing process docs, setting standards, and driving consistency. A clear communicator who knows how to make the technical approachable (and maybe even fun). Exceptional project management and stakeholder communication skills. Ability to work independently, prioritize competing tasks, and meet deadlines. Experience supporting large-scale rollouts and change management. Knowledge of analytics and reporting within LMS platforms. Familiarity with corporate branding and learner experience design. Organized, detail-oriented, and always forward-looking. Desired Skills: Have rolled out LMS platforms in fast-paced, fashion-forward environments. Know SCORM, xAPI, or other learning tech standards. Can make reporting and analytics not just useful, but stylish. Degree Requirements: BA or BS, any field **3rd party and subcontract staffing agencies are not eligible for partnership on this position. 3rd party subcontractors need not apply. This position requires candidates to be eligible to work in the United States, directly for an employer, without sponsorship now or anytime in the future**

BON PERGOLA, a brand of BON Windows Treatment LLC, specializes in manufacturing top quality outdoor aluminum pergolas. With over four decades of manufacturing experience, we provide premium pergola to customers. Role Description This is a full-time on-site role for a Customer Service Representative at our location in Lake Forest, CA. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience. Qualifications Customer Service Representatives and Customer Support skills Customer Satisfaction and Customer Experience skills Strong interpersonal and communication skills Ability to effectively resolve customer issues Experience in a customer-facing role is a plus Proficiency in Microsoft Office and CRM software High school diploma or equivalent

Akkodis is seeking an Desktop Support Technician for an onsite, 6+ month contract opportunity with our global technology client located in Adelanto, CA. (Must be local). Rate: $22-28/hr. on W2 The rate may be negotiable based on experience, education, geographic location, and other factors. This position provides technical support for the installation, repair, and preventive maintenance of personal computers and related systems, including various peripheral devices. The role involves performing moderately complex installations, upgrades, and backups of software and hardware applications. The individual determines methods and procedures for resolving routine software and hardware failures and may identify network issues related to personal computers. The technician provides technical information, prioritizes tasks, and determines appropriate actions for routine requests from employees at all levels. They are also responsible for preparing and maintaining various electronic and hard copy reports and logs. Requirements: Experience with PC hardware/software installation and troubleshooting Knowledge of peripheral devices and network connectivity issues Ability to prioritize tasks and provide technical information to end-users Equal Opportunity Employer/Veterans/Disabled Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client

Now Hiring: Construction Field Helper / “Fix-It Felix” Company: King Stud Contracting Inc. Pay: $32/hour + Gas Card About the Role: This position is ideal for someone who enjoys variety, problem-solving, and working in the field. You'll assist with day-to-day construction tasks, deliveries, and light handyman work - essentially being our go-to “Fix-It Felix” who keeps projects running smoothly. Responsibilities: • Assist with small repairs, punch list work, and general construction support • Help with deliveries, hauling materials, and installation tasks • Maintain clean and organized job sites • Support field superintendents and project managers • Perform handyman-style work and last-minute fixes Requirements: • Must have a reliable pickup truck (required) • Must be available and flexible with schedule • Must be willing to drive anywhere (Southern CA and nearby regions) • Basic tools required • Strong work ethic, problem-solving mindset, and attention to detail • Prior construction or handyman experience preferred Compensation: • $32/hour • Gas card provided • Opportunities for full-time growth and advancement

IT Support Technician - Part-Time - Job Description About Us: Shin Yen Retail Property Management is a premier commercial real estate company with a diverse portfolio of shopping centers and retail properties. We are committed to excellence in property management, investment, and client service. As part of our continued growth, we are seeking a proactive and skilled IT Support technician to join our team. This role ensures the smooth operation of office technology and IT systems, supporting both operational efficiency and employee productivity. Position Overview: The Part-Time IT Support technician will provide technical support across our office environment, maintain IT infrastructure, and assist in implementing technology solutions. This role requires strong technical knowledge, excellent problem-solving skills, and the ability to manage IT needs for a growing commercial real estate office in a professional and timely manner. Key Responsibilities: Technical Support & Troubleshooting Provide day-to-day IT support to employees for hardware, software, and network issues, both on-site and remotely. Install, configure, and maintain computers, printers, phones, and other office technology. Troubleshoot and resolve issues with operating systems, applications, peripherals, and connectivity. Assist employees in using office software, collaboration tools, and other IT systems. Network & Systems Maintenance Monitor and maintain local area networks (LAN), Wi-Fi, and VPN connections. Assist in server and cloud system maintenance, including backups and security updates. Ensure proper configuration and security of devices, user accounts, and software. IT Administration & Documentation Maintain accurate IT inventories and records of equipment, software licenses, and configurations. Track support requests, resolutions, and recurring technical issues. Prepare IT reports and recommendations for management on technology improvements and upgrades. Cybersecurity & Compliance Implement and monitor IT security best practices, including antivirus, firewall, and access controls. Assist in ensuring compliance with data protection policies and regulatory requirements. Support secure handling of sensitive company and tenant information. Project & Vendor Support Assist in technology-related projects, such as system upgrades or new software rollouts. Coordinate with third-party vendors and service providers for IT support and maintenance. Recommend and help implement technology solutions to improve office efficiency. Qualifications: Associate's or Bachelor's degree in Information Technology, Computer Science, or related field preferred. 2+ years of IT support or help desk experience in an office environment. Proficiency in Windows and/or Mac operating systems, Microsoft Office Suite, and common business software. Basic knowledge of networking, servers, and cybersecurity practices. Excellent organizational and problem-solving skills, with attention to detail. Strong verbal and written communication skills, capable of assisting non-technical staff. Ability to work independently and collaboratively in a team environment. Preferred Qualifications: IT certifications such as CompTIA A+, Network+, Microsoft, or Cisco. Experience supporting offices with 20+ employees or managing small-scale IT infrastructure. Job Type: Part-time Pay: $22.00-$24.00 per hour Schedule: Monday to Friday No weekends Work Location: In person

For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide. With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand. Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide. Purpose at Ashley The Customer Service Representative is key in providing exceptional customer service and ensuring customer satisfaction. Duties include processing sales orders, handling payments, managing store administration tasks, and offering clerical support for accounting functions. By delivering an effortless and enjoyable shopping experience, this position contributes to building strong customer relationships and driving business growth. What You'll Do Provide exceptional service to all Ashley guests, ensuring a professional and welcoming presence. Address customer issues in person, over the phone, and via email, taking detailed notes and resolving problems positively and helpfully. Respond to customer inquiries about sales, billing, and delivery, scheduling deliveries, and coordinating with the sales team as needed. Process sales orders accurately and efficiently, following cash handling procedures and assisting with credit applications and financing arrangements. Assist with store opening and closing procedures, including cash balancing and daily checklists. Provide clerical support for store administration and accounting tasks, managing telephone traffic and completing daily sales reports. Aid in inventory and loss prevention processes, participating in bi-annual inventory counts and assisting with inventory management efforts. Complete any additional tasks as assigned by management What You Bring Legally authorized to work in the US. At least 18 years old High school diploma or equivalent Knowledgeable Microsoft Office Suite and system transactions 1 year of customer service, office, and/or administrative experience, preferred Ability to work flexible hours, including weekends and holidays Maintain reliable attendance Thrive in a team environment What's In It for You When you join us, you are eligible to participate in our comprehensive benefits programs, which include: Extended health, dental benefits, and vision insurance Employee Discount from 10% - 30% Life/Disability Insurance Flex Spending Account 401K Paid Time Off & Holidays Paid Birthday Weekly Pay Learn more about who we are and the causes we support here Apply now and find your home at Ashley! At Ashley, we're more than a business…we're family. As the largest manufacturer of home furnishings in the world, we know what it takes to build incredible furniture and future leaders. We're problem solvers with the grit to persevere during challenging times and innovators who won't coast when times are good. We create solutions, not excuses. And never settle for status quo. It's the reason we're always searching for better ways to delivering an exceptional customer experience. That's why Ashley Furniture is #1 in our industry. Ready to grow? You've come to the right place. Ashley Furniture has a “Growth Mindset”, and once you join our team, you'll learn from the best in the business. Apply today and find your home at Ashley! Compensation: This position pays an hourly rate of $18.00 - $18.00. Profit sharing is available to eligible employees; this discretionary program is dependent on the profitability of the company. Benefits: When you join our family, you are eligible to participate in our comprehensive benefits programs which includes Health, Dental, Vision, Life/Disability, Flexible Spending Accounts, 401(k), Paid Holidays, 80 hours paid vacation and 40 hours of California Paid Sick Leave. Benefits may vary based on position and location, so we encourage you to speak with the recruiting team during the interview process. Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual's skills, qualifications, merit, and business need. To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page: Corporate Social Responsibility

Customer Service Representative at WOLFpak Full Time (Potential) - Onsite in Costa Mesa, CA Initial Contract: $173.07/day (Three-Month 1099 Contract) Potential Full-Time Pay Range: $40,000 - $50,000 per year : WOLFpak, a family-owned backpack brand, began its journey in 2020 from a humble garage in Southern California. In just four short years, it has grown into a globally recognized name, thanks to the founders' relentless drive and vision. Known as a trendsetter in the market, WOLFpak offers innovative designs with a stylish twist and a range of fresh colorways. Their signature personalized patches let you express your individuality, while their bags seamlessly blend cutting-edge design with the ability to tell your story and carry your gear. For more information, check WOLFpak.com Role Description: This is a full-time, on-site role as a Customer Care Representative at WOLFpak in Costa Mesa, CA. The Customer Care Representative will be the primary point of contact for our e-commerce customers, providing exceptional support via email and other digital channels. The ideal candidate is a highly organized, detail-oriented individual with excellent written communication skills and a passion for providing outstanding customer service. Responsibilities: Respond to customer inquiries and resolve issues promptly and professionally via email. Provide accurate and helpful information about WOLFpak products, policies, and order status. Process orders, returns, exchanges, and cancellations. Investigate and resolve shipping issues, product defects, and other customer concerns. Escalate complex or sensitive issues to the appropriate team members. Maintain detailed records of customer interactions and resolutions in our CRM system. Identify trends in customer inquiries and provide feedback to improve our products, policies, and website. Proactively address customer concerns and seek opportunities to improve the customer experience. Adhere to company policies and procedures. Qualifications: 1+ years of experience in customer service, preferably in an e-commerce environment. Exceptional written communication skills, including grammar, spelling, and punctuation. Strong problem-solving and analytical skills. Ability to work independently and manage time effectively. Proficiency with computer systems and software, including CRM systems, email platforms, and Microsoft Office Suite. Ability to learn new software and systems quickly. Positive attitude, empathy, and a passion for helping customers. Knowledge of the athletic and fitness industry is a plus. Skills: Customer Service, Email Communication, Written Communication, Problem Solving, CRM Systems, Time Management, Organization, Active Listening, Empathy

About the Opportunity: Vaco is working with one of our valued clients to add a Customer Service Representative to their team. This is a great opportunity for someone who enjoys helping others, thrives in a fast-paced environment, and is looking to grow within a reputable and supportive organization. The ideal candidate is dependable, solutions-oriented, and able to communicate clearly and professionally with both internal teams and external customers. Responsibilities: Serve as the primary point of contact for customers via phone, email, or chat. Respond promptly to customer inquiries, resolving issues efficiently and professionally. Process orders, returns, and account updates with accuracy and attention to detail. Provide product or service information and troubleshoot issues as needed. Maintain detailed and organized customer records in CRM or internal systems. Collaborate with other departments (Sales, Logistics, Accounting, etc.) to ensure customer satisfaction. Identify opportunities to improve the customer experience and recommend solutions. Meet or exceed individual and team performance goals related to service, quality, and productivity. Qualifications: High school diploma or equivalent required; Associate's or Bachelor's degree preferred. 1-3 years of experience in a customer service, call center, or administrative support role. Strong verbal and written communication skills. Proficient in Microsoft Office and comfortable using CRM or ERP systems. Excellent problem-solving and time management abilities. Strong attention to detail and commitment to accuracy. Team player with a positive, professional attitude and a customer-first mindset. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.

Ultimate Staffing Services is actively seeking a dedicated Customer Service Representative to join their client's team in California. This role is essential in ensuring that customer inquiries are handled promptly and efficiently, maintaining a high level of customer satisfaction. Responsibilities Responding to customer inquiries through various communication channels, including phone and email. Assisting customers with their questions and concerns to provide satisfactory solutions. Maintaining and updating customer records accurately in the company's database. Collaborating with team members to ensure smooth operations and customer satisfaction. Adapting to different customer situations and providing appropriate solutions. Ensuring all interactions comply with company standards and policies. Providing feedback to help improve overall customer service processes. Qualifications High School diploma or equivalent required. Experience in a customer service role is preferred. Strong communication and interpersonal skills. Proficiency in basic computer applications, including Microsoft Office Suite. Ability to handle a high volume of customer interactions with patience and professionalism. Required Work Hours The position requires working full-time hours, Monday through Friday. Benefits The company offers competitive pay and a supportive work environment. Additional benefits may include healthcare options, paid time off, and opportunities for professional development. Additional Details Salary Range: $20 - $23 per hour ``` All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide. With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand. Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide. Purpose at Ashley The Customer Service Representative is key in providing exceptional customer service and ensuring customer satisfaction. Duties include processing sales orders, handling payments, managing store administration tasks, and offering clerical support for accounting functions. By delivering an effortless and enjoyable shopping experience, this position contributes to building strong customer relationships and driving business growth. What You'll Do Provide exceptional service to all Ashley guests, ensuring a professional and welcoming presence. Address customer issues in person, over the phone, and via email, taking detailed notes and resolving problems positively and helpfully. Respond to customer inquiries about sales, billing, and delivery, scheduling deliveries, and coordinating with the sales team as needed. Process sales orders accurately and efficiently, following cash handling procedures and assisting with credit applications and financing arrangements. Assist with store opening and closing procedures, including cash balancing and daily checklists. Provide clerical support for store administration and accounting tasks, managing telephone traffic and completing daily sales reports. Aid in inventory and loss prevention processes, participating in bi-annual inventory counts and assisting with inventory management efforts. Complete any additional tasks as assigned by management What You Bring Legally authorized to work in the US. At least 18 years old High school diploma or equivalent Knowledgeable Microsoft Office Suite and system transactions 1 year of customer service, office, and/or administrative experience, preferred Ability to work flexible hours, including weekends and holidays Maintain reliable attendance Thrive in a team environment What's In It for You When you join us, you are eligible to participate in our comprehensive benefits programs, which include: Extended health, dental benefits, and vision insurance Employee Discount from 10% - 30% Life/Disability Insurance Flex Spending Account 401K Paid Time Off & Holidays Paid Birthday Weekly Pay Learn more about who we are and the causes we support here Apply now and find your home at Ashley! At Ashley, we're more than a business…we're family. As the largest manufacturer of home furnishings in the world, we know what it takes to build incredible furniture and future leaders. We're problem solvers with the grit to persevere during challenging times and innovators who won't coast when times are good. We create solutions, not excuses. And never settle for status quo. It's the reason we're always searching for better ways to delivering an exceptional customer experience. That's why Ashley Furniture is #1 in our industry. Ready to grow? You've come to the right place. Ashley Furniture has a “Growth Mindset”, and once you join our team, you'll learn from the best in the business. Apply today and find your home at Ashley! Compensation: This position pays an hourly rate of $18.00 - $18.00. Profit sharing is available to eligible employees; this discretionary program is dependent on the profitability of the company. Benefits: When you join our family, you are eligible to participate in our comprehensive benefits programs which includes Health, Dental, Vision, Life/Disability, Flexible Spending Accounts, 401(k), Paid Holidays, 80 hours paid vacation and 40 hours of California Paid Sick Leave. Benefits may vary based on position and location, so we encourage you to speak with the recruiting team during the interview process. Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual's skills, qualifications, merit, and business need. To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page: Corporate Social Responsibility