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Access Support Representative
Cornerstone Technology Talent Services 3.2
Technical support representative job in Cheyenne, WY
Job Posting: Access SupportRepresentative
Contract: Long Term
We're looking for a friendly, service-driven professional to support daily workforce access at a busy construction site. In this role, you'll be the first point of contact for workers arriving on site-helping them check in, guiding them through onboarding, and ensuring they have a smooth, positive experience.
No construction or platform experience is required-full training is provided. If you enjoy helping people, staying organized, and keeping operations running smoothly, this role is for you.
What You'll Do
Welcome workers as they arrive and provide helpful, courteous assistance throughout the check-in process
Support digital badge scanning, QR code check-ins, and other access tools
Verify credentials and required documents, ensuring workers meet site-entry requirements
Guide workers and subcontractors through onboarding steps, such as account setup and document uploads
Assist with mobile check-ins, digital badges, and basic system navigation
Help resolve simple access or login issues and escalate when needed
Issue temporary badges and visitor passes with a calm, professional demeanor
Communicate clearly with workers, supervisors, and subcontractor teams
Monitor access points to ensure safe, authorized entry
Document and report irregularities or recurring issues
What Makes You a Great Fit
Strong customer service background in any industry (hospitality, retail, call centers, healthcare support, etc.)
Friendly, patient, and confident when assisting individuals with varying levels of technical comfort
Quick learner who is comfortable navigating new technology
Professional and composed in fast-paced or outdoor environments
Dependable, detail-oriented, and able to follow established procedures
Comfortable standing or walking for extended periods and working outdoors
Bonus: Experience in help desk, dispatch, tech support, administrative roles, or site operations
Work Environment
Full-time, onsite presence at an active construction site. This is NOT a desk job. You will be on your feet most of the day.
Fast-paced environment with steady interaction and customer-facing support
PPE required (provided as needed)
OSHA training reimbursement available
Comprehensive training on all tools, processes, and workflows
$35k-41k yearly est. 4d ago
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Microbiology Development and Technical Specialist (Onsite)
Tolmar 4.7
Technical support representative job in Fort Collins, CO
Core Hours: Monday - Friday, 8am-5pm
Purpose and Scope
The Microbiology Development and Technical Specialist is primarily responsible for performing development activities for the Microbiology Laboratory. Provides technical expertise for microbiological testing as well as for sterility and packaging issues and ensures department compliance with new microbiology and regulatory requirements. Performs microbiological activities in support of new product development.
Essential Duties & Responsibilities
Serve as Microbiological investigator providing technical expertise for raw materials, component, finished product, water bioburden, environmental monitoring, and endotoxin testing.
Provide position/risk assessment papers, as required.
Represent the Microbiology department and provide expertise when responding to governmental authorities and marketing partners during inspections.
Continually assess development systems and procedures in the laboratory to assure they comply with business directives, cGMPs, applicable cGLPs and current industry practices.
Investigate antimicrobial properties of new drugs and new products.
Provide expertise for sterilization, sterility, and packaging issues.
Assist with interpretations of bacterial and fungal identifications and keep personnel technologically informed of new microbiology and regulatory developments.
Develop methods for development projects and new products.
Maintain up-to-date knowledge with FDA regulations and applicable pharmacopeias in areas where product might be marketed.
Audit contract service suppliers.
Perform other duties as assigned.
Knowledge, Skills & Abilities
Knowledge of pharmaceutical, food and cosmetic, and clinical microbiology in order to interpret the impact and relative importance of microorganisms when they are isolated from raw materials, component, finished product, water bioburden, and environmental monitoring samples.
Demonstrated technical leadership when working on complex problems within a technical scope in which analysis of situations or data requires an in-depth evaluation of various factors.
Skill in problem solving.
Ability to manage multiple projects concurrently and under tight time constraints.
Ability to clearly communicate (verbal & written) and work well with employees at all levels.
Ability to be organized and self-directed.
Ability to function as a team member and independently.
Ability to use specialized computer software such as spreadsheets and graphing software.
Mechanical/electrical ability to effect minor instrument repairs is preferred.
Advanced skills in math-related processes, with an emphasis on statistics.
Ability to fluently and clearly write lab notebooks, reports, and regulatory submissions.
Core Values
The Microbiology Development and Technical Specialist is expected to operate within the framework of Tolmar's Core Values:
Consistently operate with the highest standards of ethics and compliance.
Take ownership of your actions, success and setbacks.
Respect each other and understand that honest collaboration is at the heart of our company success.
Go the extra mile to make things happen.
Be committed to all we do and the patients we serve.
Embrace change with enthusiasm.
Strive to learn about and understand the needs of customers and patients, and take action with great speed and efficiency no matter the task.
Education & Experience
Bachelor's degree in Microbiology or closely related field with 5 or more years of Pharmaceutical laboratory work experience required.
Master's in Microbiology or closely related field preferred, with 3 or more years of Pharmaceutical laboratory work experience required.
PhD in Microbiology or closely related field preferred, with 1 or more years of Pharmaceutical laboratory work experience required.
Experience with aseptic processing, and sterility testing preferred.
Working Conditions
Laboratory setting and office. Will be exposed to biohazard materials and pharmaceuticals.
May require occasional holiday, weekend and/or evening work.
Compensation and Benefits
Annual pay range $93,500 - $103,500 depending on experience
Bonus Eligible
Benefits information: careers/employee-benefits
Tolmar compensation programs are focused on equitable, fair pay practices including market-based base pay and a strong benefits package. The final compensation offered may vary from the posted range based on the selected candidates qualifications and experience.
Tolmar is an Equal Opportunity Employer. We do not discriminate on the basis age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law. It is our intention that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$93.5k-103.5k yearly 3d ago
IT Support Specialist 5 (Specialist 5, IT Support)
Redwire Space
Technical support representative job in Longmont, CO
Where dreams and reality collide and the output is, out of this world. At Redwire Space, we are a team of dreamers and doers. Where the impossible becomes possible, and every day is an opportunity to learn and get one step closer to knowing the unknown. Join us on our mission to expand humanity's presence in space.
Summary
Redwire Space Solutions, LLC has a current opportunity for an IT Support Specialist, level 5 role as a part of the IT Service Team located at our facility in Longmont, CO. In this role you will be primary customer interface for IT support and systems administration of a local and virtual networks; work with various systems/technologies. This will include user account management, system, workstation troubleshooting, and network hardware/software maintenance, backup/disaster recovery maintenance, server maintenance and protection of information systems.
Responsibilities
Serve as the Serve as the first point of contact for internal staff seeking technical assistance
Respond to events / problems and record their resolution in help desk ticketing software
Basic administration of a hybrid environment with both Active Directory and Azure AD resources
Provide technicalsupport for a wide range of technology needs including phones, printers, workstations, servers and network equipment
Assist in imaging, creating new hire accounts, and Termination processes
Communicate clearly with customers and provide regular updates, status and information
Perform limited maintenance on servers and critical laboratory and testing systems
Pass on any feedback or suggestions by users or management to the appropriate team
Determine process improvements, best practices, and develop new processes
Typical Week: 85% escalated desktop/app support, 10% Windows server/network support, and 5% admin/meetings.
Ideal Experience
Bachelor's degree, with a minimum of two or more years' experience in IT or similar role in a Managed Services Provider environment. Willing to consider relevant work experience in lieu of degree
Microsoft Office 365, Azure Active Directory and Windows Server Active Directory Administration or certification
Experienced in desktop operating systems such as Windows 10, 11, mac OS, and Linux
Experienced configuring, supporting, troubleshooting and administering Windows workstations
Experienced troubleshooting hardware and software issues through remote control software
Support a hybrid environment with both Active Directory and Office365 resources
Must have current CompTIA Security+ certification, or willing to obtain within 90 days of employment
Some travel may be required
Desired Skills
Self-motivated with sound time management skills, attention to detail, and priority management to meet deadlines with minimal oversight,
with a focus on customer service
Excellent communication, collaboration, and problem-solving skills
Some ability to configure, support, troubleshoot and administer Linux and/or MacOS workstations
Experience with iOS and Android mobile operating systems
CompTIA Network+, Microsoft Certified: Azure Administrator) are a plus
Experienced with Microsoft Teams architecture, features, and functionalities
Solid understanding of computer systems, mobile devices, and other tech products
Motivation and drive to develop yourself personally and professionally
Identify and suggest possible improvements on procedures
Ability to obtain a US Government Security Clearance
Pay Range
$36/hr.- $49/hr.
Grow with us as we innovate the next generation capabilities for a new era of space exploration! We offer a highly competitive benefits package along with a commitment to our core values of Integrity, Innovation, Impact, Inclusion, and Excellence.
Don't meet every single requirement above? No worries. We want people who can grow, collaborate and build a stronger team. We strive to build a diverse and inclusive culture, so if you're excited about this job posting, we encourage you to apply. You may be just the right candidate for this or other roles.
Redwire is an Equal Opportunity Employer; employment with Redwire is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
All offers of employment at Redwire are contingent upon clear results of a thorough background check and your ability to provide proof of eligibility to work in the US. Note that some positions will also require US citizenship or ability to obtain a security clearance due to requirements of a classified program.
To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR Click Here
$36-49 hourly 5d ago
Customer Service Representative
Teksystems 4.4
Technical support representative job in Loveland, CO
Support customers via telephone, online chat and email with order entry for placement and status updates, and pre-sale specifications. Provide prompt, accurate answer to order/tracking questions and process order entry requests from customers through telephone, online and email
Input customer orders and customer transactions into the company's order entry database
Checks and releases various order holds as assigned for the position
Assists with requests on pricing, shipping, product availability, terms and conditions and item information
Identify and enter sales leads
*Qualifications*
* 1 to 2+ years of recent experience in customer service, order management/entry, etc.
* Ability and desire to work in a fast-paced environment
* Coachability is required
* Someone technically inclined (does not need to know pivot tables, v look ups, etc.); this is not data manipulation but more accuracy within the order management
* Someone who is OK with making mistakes, is patient and can trust the process/self (team will guide them as long as they do the work)
* Strong attention to detail and ability to look at many different line items with accuracy
* High school diploma or GED required
* Proficient computer skills (Microsoft Office Suite, Excel & Outlook) required
* Critical thinking and multi-tasking skills required
*Job Type & Location*This is a Contract to Hire position based out of Loveland, CO.
*Pay and Benefits*The pay range for this position is $22.50 - $22.50/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Loveland,CO.
*Application Deadline*This position is anticipated to close on Jan 24, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$22.5-22.5 hourly 2d ago
Customer Service Representative
Waste Connections 4.1
Technical support representative job in Thornton, CO
Waste Connections is looking for a high energy Customer Service Representative to join our GROWING team in Henderson, Colorado.
PAY: $20.00 per hour
Plus incentive bonuses that are paid out monthly!
WHY YOU NEED TO JOIN US:
CULTURE: It's a Great place to work! We work in an environment where empowered, self-directed All-stars know what they do is important.
INTEGRITY: Our definition is "saying what you will do and then doing it!" We keep our promises to our customers and our employees.
DUTIES AND RESPONSIBILITIES:
*Works in conjunction with other departments to resolve customer disputes and demonstrates the ability to become proficient in the use of proprietary operational system.
*Interviews customers and records interview information into computer for customer service, talks with customers by phone and in person, to receive orders for installation, turn on, discontinuance, or change in service.
*Fills out contract forms, determines charges for service requested, collects deposits, prepares change of address records and issues discontinuance orders.
*Delivers services to customers in a manner that promotes goodwill. Interacts with customers and Waste Connections employees to determine service requirements and resolve problems or complaints.
*Work in a fast paced, cooperative, high call volume environment. Solicit sale of new or additional services.
*A typical schedule for this position is Monday-Friday, with an occasional Saturday as needed.
WORKING CONDITIONS AND PHYSICAL EFFORT:
*Work environment is an office setting. Areas are clean, ventilated, and well lighted. Our Customer Service Reps have their own workstation or cubicle space and are equipped with a telephone, headset, and computer.
*CSR call areas can be noisy and work may be repetitious and stressful, with little time in between calls, while still providing excellent service. Some calls are evaluated to ensure high standards.
*Also, long periods spent sitting, typing, or looking at a computer screen are common.
MINIMUM JOB REQUIREMENTS:
*2 years of Phone Customer Service experience preferred.
*Ability to read, write, comprehend and communicate in English.
*Experience with MS Word, Excel, and Email preferred. Typing and 10-key skills are required.
*High School Diploma or GED required.
To be considered for any of our current openings you must complete an application at . Application information and additional instructions can be found once you select your position of interest.
We offer excellent benefits including: medical, dental, vision, flexible spending account, long term & short term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future".
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
$20 hourly 4d ago
Linux and Cloud Application Support Specialist
General Dynamics Mission Systems 4.9
Technical support representative job in Boulder, CO
As a Linux and Cloud Application Support Specialist for General Dynamics Mission Systems, you'll be a member of a cross functional team responsible for ensuring virtual machines and applications run successfully within a Platform As A Service environment. The Linux and Cloud Application Support Specialist will be responsible for new installation and deployment of Platform As A Service systems, to include monthly systems updates and troubleshooting application or VM issues.
We encourage you to apply if you have any of these preferred skills or experiences: Red Hat Enterprise Linux, VM management, containerized services, tiered helpdesk experience.
What sets you apart:
Likes troubleshooting and solving problems
Wants to get hands-on experience with a lot of different applications/software
Wants to improve user experience and overall product performance
Our Commitment to You:
An exciting career path with opportunities for continuous learning and development
Research oriented work, alongside award winning teams developing practical solutions for our nation's security
Flexible schedules with every other Friday off work, if desired (9/80 schedule)
Competitive benefits, including 401k matching, flex time off, paid parental leave, healthcare benefits, health & wellness programs, employee resource and social groups, and more
See more at gdmissionsystems.com/careers/why-work-for-us/benefits
Workplace Options:
This position is NOT a remote opportunity.
This position is hybrid with majority in-office support, some room for telework.
Basic Qualifications:
Bachelor's degree in computer science, a related field or equivalent relevant experience is required, plus a minimum of 2 years of relevant experience; or Master's degree.
Department of Defense TS/SCI security clearance is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required.
#LI-Hybrid
Salary Note This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary. This job posting will remain open until the position is filled. Combined Salary Range USD $85,239.00 - USD $92,231.00 /Yr. Company Overview
General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded. If who we are and what we do resonates with you, we invite you to join our high-performance team!
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
$85.2k-92.2k yearly Auto-Apply 60d+ ago
Help Desk Support Technician
Nuaxis Innovations 3.9
Technical support representative job in Fort Collins, CO
\# of openings **1** Salary Range (Min-Max) **49,875** **We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.** **Technology is our Passion. People are our Purpose.**
We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind.
We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated **Help Desk SupportTechnician - ECOSphere** for a Full-Time position.
**Job Summary:**
+ Position OverviewProvides Tier 1 support for end users in a distributed PC/network environment. Supports hardware/software, connectivity, remote access, and basic application access issues; logs, tracks, resolves, and escalates incidents per service levels. **Key Responsibilities** - Respond to user support requests via phone, email, and direct customer contacts; provide courteous, solutions-oriented support.- Enter, manage, and document incidents in a ticketing system; ensure accurate categorization, notes, and closure confirmations.- Install and test PCs, printers, and peripherals; configure OS; load COTS and application software; perform upgrades and maintenance.- Troubleshoot hardware/software issues and coordinate repairs; perform diagnostics and restore normal operations.- Support Active Directory functions including password resets; support VPN, remote desktop/Bomgar, and network connectivity troubleshooting using command-line and standard tools.- Support MDM for mobile devices (iOS) and endpoint configuration as required.- Perform imaging tasks (including PXE boot imaging) and assist with system deployments and refresh cycles.- Perform manual antivirus scans after malicious incident notifications and follow documented response procedures.- Maintain relevant documentation and contribute to knowledge base articles to reduce repeat incidents.- Receive equipment deliveries, maintain inventory/records, assist with imaging systems, and prepare/track equipment shipments to customers.- Escalate unresolved issues to appropriate system engineers/administrators and communicate status to users per SLA. **Required Qualifications / Certification** - CompTIA A+ certification (or equivalent).- Proficiency resolving Tier 1 support issues via phone, email, remote desktop, and on-site support as required.- Working knowledge of Windows 10/11, Office 365, Adobe Acrobat DC; familiarity with Apple devices supported.- Experience with ticketing systems and customer service in IT support environments.Preferred Qualifications- Knowledge of cloud computing concepts (plus).- Experience supporting identity/access workflows and multi-application account provisioning (nice to have)..
**Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!!**
**Our Profile** :
We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More (**************************
NuAxis is an Equal Opportunity/Affirmative Action Employer, including Vets and Disabled. Employment is contingent upon successful completion of a background investigation. Learn More (**************************** about our Benefits and Culture!
\#NAI #DICE
$36k-68k yearly est. 10d ago
IT Support Specialist
Orthopaedic & Spine Center of The Rockies PC
Technical support representative job in Fort Collins, CO
Full-time Description
OCR has been the premier provider of orthopaedic care in Colorado, Wyoming, and Nebraska for 55 years! As we continue to grow, we are looking for individuals who share our values and are looking to contribute to our mission and vision. Are you passionate about patient care, team work, and inspiring others? If so, join the specialists in the medicine of motion today!
The IT Support Specialist is a key foundation of the IT department. The specialist will be involved in keeping daily operations working efficiently by assisting with helpdesk tickets, by installing and maintaining reinvestments in hardware and software, and by researching and documenting technical solutions.
Requirements
Essential Duties and Responsibilities
Provides IT support (including cloning, installing, modifying and repairing) of existing hardware, software, network configurations and new system initiatives directly to end-users over the phone, through email, or on-site at OCR locations.
Assists with user account creation, modification, and termination for IT network and applications.
Inventories and maintains OCR spare computer equipment (printers, scanners, smartphones, tablets, etc.)
Assists with IT equipment and license asset management (inventory, tracking, moving, disposition).
Confers with IT staff to establish and maintain requirements for new systems or modifications.
Tests compatibility of new applications with operating system upgrades and existing applications.
Manages the day-to-day operations of the information systems infrastructure including the Helpdesk ticketing system and software requests (adding/terminating users, assigning rights and access, resetting passwords, and maintaining the system directory) and troubleshooting.
Researches technical documents, confer with users, and conducts computer diagnostics to investigate and resolve problems and to provide technical assistance and support.
Creates and maintains IT documentation and technical knowledgebase.
Provides technicalsupport to physicians, management and staff.
Oversees the daily performance of computer systems to maintain service and/or identify and correct core problems.
Monitors and maintains appropriate patching levels of operating systems and applications.
Maintains adherence to OCR IT policies and procedures.
Other duties as assigned.
Education and Experience
Associate's degree or equivalent in computer science, information systems, or related field, required. Bachelor's degree preferred.
Two years experience with Microsoft operating systems and Microsoft Office suites.
Experience with software maintenance and testing.
Additional education may be substituted for experience.
Core Competencies
Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.
Oral and Written Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; writes clearly and informatively; edits work for spelling and grammar; able to read and interpret written information; ability to communicate with clients or customers.
Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity.
Confidentiality - Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy. Adheres to HIPAA guidelines.
Independence of Action
Work is closely monitored by supervisor/manager; detailed instructions and procedures are generally provided.
Travel Requirements
Position requires acceptable motor vehicle driving history, valid and free from restrictions, and must have a
valid driver's license and appropriate vehicle insurance coverage. Ability to travel between all OCR locations.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
(The phrases “occasionally”, “regularly”, and “frequently” correspond to the following definitions:
“occasionally” means up to one-third of working time, “regularly” means between half and two-thirds of
working time, and “frequently” means two-thirds and more of working time.)
The work environment is the typical medical office environment. The employee must be able to complete their work satisfactorily in an environment where there are significant distractions, including staff, patients, and vendors walking through and conversing, telephones ringing, conversations carrying over, loud noises, and interruptions to answer questions from others.
While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to talk or hear. The employee is regularly required to stand; walk; reach with hands and arms, and stoop, kneel, crouch, or crawl.
The employee must regularly lift and/or move up to 25 pounds and should do so in a sound and safe manner. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Benefits:
Medical, Dental, & Vision coverage
Life and AD&D Insurance
Retirement savings and profit-sharing plan participation
Employee Assistance Program
Paid Holidays & Paid Time Off
Company-sponsored events
Annual merit increases
**Benefit eligibility is dependent on employment status, and a waiting period may apply
Orthopaedic & Spine Center of the Rockies (OCR) is an Equal Opportunity Employer and prohibits discrimination or harassment of any kind. OCR is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual experience and qualifications, without regard to a person's race, color, age, sex, gender identity, gender expression, marital status, sexual orientation, religion, creed, national origin, the presence of any physical or mental disability, or status as a disabled veteran, recently separated veteran, other protected veteran, or Armed Forces service medal veteran, or any other protected status.
Applications will be accepted until the position is filled; to receive full consideration, please apply by January 15, 2025.
Salary Description $60,000-$80,000
$60k-80k yearly 18d ago
Customer Support Representative
Woodward L'Orange
Technical support representative job in Fort Collins, CO
Woodward is committed to creating a great workplace for all team members. Our company and its members are committed to acting with integrity, being respectful and accountable to one another, and staying humble and driven, while maintaining the highest professional and ethical standards.
We are steadfastly committed to attracting the best talent across our communities creating a rewarding workplace. Together we are fulfilling our purpose to design and deliver energy control solutions our partners count on to power a clean future.
Woodward supports our members' wellbeing and regularly benchmarks with other companies in our industry to offer an extensive Total Reward package for this position. Salary will be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.
Level II
Estimated annual base pay: $23.08(minimum) - $29.81(midpoint) - $37.02(maximum) Plus overtime
Level III
Estimated annual base pay: $26.92(minimum) - $35.10(midpoint) - $43.27(maximum) Plus overtime
All members included in annual cash bonus opportunity.
401(k) match (4.5%)
Annual Woodward stock contribution (5%)
Tuition reimbursement and Training/Professional Development opportunities for all members
12 paid holidays, including floating holidays.
Industry leading medical, dental, and vision Insurance upon date of hire
Vacation / Sick Time / Vacation Buy-up / Short Term Disability / Bereavement leave.
Paid parental leave.
Adoption Assistance
Employee Assistance Program, including mental health benefits.
Member Life & AD&D / Long Term Disability / Member Optional Life
Member referral bonus
Spouse / Child Optional Life / Optional AD&D / Healthcare and Dependent Care Flexible Spending
Voluntary benefits, including:
Home / Auto Insurance discounts
Whole Life Insurance / Critical Illness Insurance / Legal Assistance / Military Leave
Level II
Key Responsibilities:
Respond to Customer Inquiries: Handles customer questions and concerns through phone, email, customer portals, or chat, ensuring prompt and accurate assistance.
Resolve Routine Issues: Diagnoses, assist in resolving, and escalate routine problems using established procedures and resources.
Maintain Customer Records: Documents all customer interactions and transactions with attention to detail.
Collaborate with Team Members: Works with fellow supportrepresentatives and other departments to provide seamless customer service.
Adhere to Service Standards: Follows company policies and standardized procedures to uphold high quality support and compliance.
Key Skills:
Communication: Effectively exchanges clear and concise information with customers and team members.
Problem Solving: Identifies and resolves common customer issues using established procedures.
Time Management: Efficiently manages individual workload to meet service level agreements.
Customer Service: Provides exceptional support to ensure high levels of customer satisfaction.
Technical Proficiency: Utilizes customer support software and tools proficiently.
Team Collaboration: Works cohesively within the team and coordinates with other related teams.
Decision Making: Makes informed decisions based on standard guidelines with minimal supervision.
Attention to Detail: Maintains accuracy in handling customer information and documentation.
Procedural Compliance: Adheres to standardized procedures and practices consistently.
Conflict Resolution: Manages and resolves straightforward customer disputes effectively.
Level III
Key Responsibilities:
Complex Issue Resolution: Resolves intricate customer inquiries by analyzing data and applying advanced support procedures to ensure effective solutions.
Mentorship and Support: Acts as an informal resource, providing guidance and training to less experienced team members to enhance their performance.
Process Improvement: Identifies and implements modifications to support processes, improving efficiency and the overall quality of customer service.
Cross-Department Collaboration: Proficiently Partners with other departments to integrate support efforts and address multifaceted customer concerns seamlessly.
Customer Feedback Analysis: Evaluates customer feedback and interprets data to identify key trends and supports the develop of actionable strategies for service enhancements.
Key Skills:
Advanced Communication: Effectively conveys detailed and complex information to team members and customers.
Complex Problem-Solving: Identifies and resolves atypical customer issues using experience and established procedures.
Customer Support Software Proficiency: Demonstrates expertise in utilizing customer support platforms and systems.
Data Analysis: Analyzes partial or conflicting data to identify key issues and patterns.
Team Collaboration: Works seamlessly with other teams to achieve collective objectives.
Process Improvement: Modifies and optimizes work practices to enhance efficiency and effectiveness.
Mentorship: Acts as an informal resource and mentor for less experienced colleagues.
Independent Time Management: Manages tasks autonomously to ensure timely resolution of customer inquiries.
Adaptability in Dynamic Environments: Thrives in fast paced settings and adjusts strategies to meet changing customer needs.
Critical Thinking: Applies a broad perspective to identify novel solutions to customer challenges.
Application window is anticipated to close 30 days from original posting date.
This information is provided in compliance with the Colorado Equal Pay for Equal Work Act and is the company's good faith and reasonable estimate of the compensation range and benefits offered for this position. The compensation offered to the successful applicant may vary based on factors including experience, skills, education, location, and other job-related reasons.
This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR). All applicants must be U.S. Persons within the meaning of the ITAR and EAR, or eligible to obtain all required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce. The ITAR defines a U.S. Person as a U.S. citizen or national, lawful permanent resident (i.e., 'Green Card holder'), or a protected person (e.g., asylee, or refugee).
Woodward is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, sex (including sexual orientation and gender identity), national origin, age, disability, protected veteran status, or any other category protected under federal, state, or local laws.
$23.1 hourly Auto-Apply 2d ago
Temp Pool Tech Support Technician
University of North Carolina Greensboro 4.2
Technical support representative job in Fort Collins, CO
Information Position Number Functional Title Temp Pool Tech SupportTechnician Position Type Temporary Staff Position Eclass TBD University Information UNC Greensboro, located in the Piedmont Triad region of North Carolina, is 1 of only 57 doctoral institutions recognized by the Carnegie Foundation for both higher research activity and community engagement. Founded in 1891 and one of the original three UNC System institutions, UNC Greensboro is one of the most diverse universities in the state with 20,000+ students, and 3,000+ faculty and staff members representing 90+ nationalities. With 17 Division I athletic teams, 85 undergraduate degrees in over 125 areas of study, as well as 74 master's and 32 doctoral programs, UNC Greensboro is consistently recognized nationally among the top universities for academic excellence and value, with noted strengths in health and wellness, visual and performing arts, nursing, education, and more. For additional information, please visit uncg.edu and follow UNCG on Facebook, Twitter, and Instagram.
Primary Purpose of the Organizational Unit
Organizational units will vary.
Position Summary
The Department of Human Resources is seeking qualified individuals to consider for temporary Tech SupportTechnician positions that MAY become available on campus.
When a UNCG Department is in need of a temporary Tech SupportTechnician, qualified applicants who have applied to this currently active temporary pool will be considered.
Duties and Responsibilities could include, but are not limited to the following:
Personal desktop and device support; Software updates; System Maintenance; Communication and Information; Website Maintenance and Development Other duties assigned by a Supervisor
Minimum Qualifications
Graduation from high school and one year in the field of technology related to the positions' role. Computer coursework may be substituted year for year for the required experience; or an equivalent combination of education and experience. Journey level requires an additional six (6) months experience Advanced level requires an additional one (1) year of experience
Preferred Qualifications
Tech Support experience in higher education
Tenure Status N/A Special Instructions to Applicants
IMPORTANT NOTICE TO APPLICANTS:
* This posting will remain active for one quarter (roughly ninety (90) days). After the quarterly cycle, this posting will close and the application will be cancelled. You may then re-apply to the new active posting. The Close Date listed indicates when this quarterly posting will close.
* You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application.
* The application must be completed in full detail for your qualifications to be considered.
Applications are not complete until an online confirmation number is received at the end of the application process.
Recruitment Range: $15.00 - $34.62 per hour (Minimum - Advanced Market Rate)
Temporary positions are paid on an hourly rate basis. Rate will be approved by Human Resources.
Recruitment Range Dependent upon funding availability. Needs to be approved by Human Resources. Org #-Department Human Resources - 58401 Job Open Date 01/01/2026 For Best Consideration Date Job Close Date 03/31/2026 Open Until Filled No FTE Varies by position Type of Appointment Temporary Time Limited Duration Number of Months per Year 11 FLSA Non-Exempt
ADA Checklist
ADA Checklist
"R" for Rare (0-30%), "O" for Occasional (30-60%), "F" for Frequent (60-90%), "C" for Constant (90-100%).
Physical Effort Vision-Skilled Trades, Reading, Writing, Vision-Preparing/Analyzing figures, Vision-Visual inspection, Talking, Standing, Sitting, Walking, Lifting-0-30 lbs. Work Environment
Applicant Documents
Required Documents
* Resume/CV
* Cover Letter
Optional Documents
* List of References
* Reference Letter 1
* Reference Letter 2
* Reference Letter 3
Supplemental Questions
Required fields are indicated with an asterisk (*).
* * Please indicate how you learned of the vacant position for which you are applying:
* UNCGjobsearch Website
* Greensboro News & Record
* Carolina Peacemaker
* Other Newspaper
* The Chronicle of Higher Education
* Inside Higher Ed
* Other Professional Journal
* NCWorks.gov
* UNC System Job Board
* Other Online Job Board
* Personal Networking
* Search Firm
* Facebook
* Twitter
* If you selected "Other", please provide the name of the resource here.
(Open Ended Question)
* Describe your work experience providing technology support by phone and email.
(Open Ended Question)
* Do you have experience in higher education?
* yes
* no
* Do you have a degree in computer science or a similar relevant combination of education and experience in information technology?
(Open Ended Question)
* Do you have one (1) to three (3) years of directly related experience?
* Yes
* No
* * Are you eligible to work in the United States without sponsorship?
* Yes
* No
$15-34.6 hourly 18d ago
IT Service Technician I, Facilities
Greeley 3.3
Technical support representative job in Greeley, CO
Information Technology (IT)/Info Systems Customer Service Tech I
IT Service Technician I (ITCST-I), Facilites
Classification: Non-Exempt
Date Posted: December 15, 2025
Salary: $27.33 per hour plus benefits/Range 30
Additional salary credit may be given for internal transfers and recent Greeley-Evans School District 6 reh
ires, up to $43.82 per hour plus benefits.
Contract Length/ Days: (2025-2026/ 260 Days)
Benefits: We offer a comprehensive benefits package including medical, dental, vision and life insurance as well as other programs for benefit-eligible employees. The employee assistance program, voluntary life insurance through PERA, and 401(k), 403(b) & 457(b) plans are available to all employees regardless of hours worked and are available immediately (upon hire date). To learn more about our benefits, please see our Benefits Overview.
Paid Leave: Depending on your position, the District offers a variety of leave options, including sick leave, discretionary leave, vacation and paid holidays. More information about leave options available to Classified employees can be found in the Board of Education Policy Manual.
Reports to: Technology Services Manager
Deadline for application: Until filled
EDUCATION/EXPERIENCE
Required:
Must have high school diploma or GED.
CompTIA A+ certification, or the ability to achieve this within the first 6 months of employment.
Valid Colorado Driver's License
Summary/Objective: Performs problem solving and assistance on various software applications and hardware systems for District 6 users. Provide individual instruction to users on new or updated technologies. Installs, maintains, tests, troubleshoots, and repairs various types of equipment necessary to user's success such as: laptops, Chromebooks, desktops, document cameras, I/O devices, projectors, laptop charging carts, projectors, and interactive panels. Performs related work and other duties as assigned by the Technology Services Manager.
Essential Functions:
Performs work according to printed information on the Support Services work order system.
Solve technical problems quickly and effectively.
Ability to make decisions using good judgment and common sense.
Work often as part of a team of technicians to complete assigned projects; work independently to resolve assigned site tickets.
Responds to questions from the help desk; remotely assisting faculty, staff, and students.
Track and inventory equipment and materials
Performs data entry and maintenance of records such as project documents, user instructions, and help desk tickets.
Knowledge of Google Workspace features and functions including the Google Admin Console.
The ability to communicate orally with vendors, management, and coworkers is crucial. Regular use of the phone, personal ,mobile device, Slack, and email for communication is essential.
Hearing and vision correctable to within normal ranges are essential for normal conversations, receiving ordinary information, and preparing or inspecting documents.
Must also be able to position oneself to relocate or maintain equipment, including under tables and desks and also multiple floors. Heavy team lifting may be expected, occasional lifting of 50 lbs.
Drives various district vehicles daily.
Additional Qualifications/Duties:
Understanding and maintenance of power tools needed for essential job functions
Participate in continuing education courses according to departmental and organizational needs.
Good working knowledge of data networking principles and design of both Local Area Networks (LAN) and Wide Area Networks (WAN). Including CAT5/CAT6 cabling systems and infrastructure.
Ability to independently research and solve hardware and software problems using commonly available materials and troubleshooting practices.
Basic understanding of Active Directory and Microsoft System Center Configuration Manager and the general application and use cases of these software components.
Snow removal
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Regular attendance is required for this position.
Supervisory Responsibilities: None
Work Environment/ Physical Demands: Ability to sit for long periods of time, numerous distractions, visual, auditory and ambulatory acuity important. Occasional lifting of up to 50 pounds.
Travel: Frequent, in district (Vehicle Provided)
Thank you for your interest in working for Greeley-Evans School District 6. Please feel free to contact our Human Resource Office at ************ with any questions.
EEO/AAP Statement
Greeley-Evans School District 6 shall not discriminate in its employment or hiring practices on the basis of race, color, creed, sex, sexual orientation, gender expression, gender identity, religion, national origin, ancestry, age, genetic information, veteran status, marital status or disability. The District shall identify, solicit, and consider applicants for employment from a broad spectrum of qualified individuals who will contribute to that effort. The Superintendent is committed to cultural diversity among district personnel as a means of enriching educational experience. The District shall identify, solicit, and consider applicants for employment from a broad spectrum of qualified individuals who will contribute to that effort.
Complaint procedures have been established for current employees, prospective employees, and applicants for employment. The name of the responsible employee who has been identified as the Compliance Officer and Title IX Coordinator for the District is as follows:
James Donahue, Title IX Coordinator & Compliance Officer
1025 Ninth Avenue, Greeley, CO 80631
Phone: ************
Email address: ***************************
$27.3-43.8 hourly Easy Apply 34d ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Technical support representative job in Fort Collins, CO
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$49k-70k yearly est. 12d ago
Tier 2 Technical Support Operations Analyst
ASM Research, An Accenture Federal Services Company
Technical support representative job in Cheyenne, WY
The Tier 2 TechnicalSupport Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform.
+ Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technicalsupport.
+ Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2.
+ Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow.
+ Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed.
+ Be available for on-call 24x7x365 ongoing application support.
+ Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period.
+ Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well.
+ System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3.
+ Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs.
+ ServiceNow metrics reporting on ticket acknowledgements, resolution times and
**Minimum Qualifications**
+ Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience.
+ 4-6 years of experience in information technology, systems administration or other IT related field.
+ Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations.
+ Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired.
**Other Job Specific Skills**
+ Technical problem solving and implementer skills in application coding, infrastructure, or automation.
+ Effective communications (written and spoken).
+ Coordinates and tracks well across AFS and client technical and functional teams.
+ ServiceNow ITSM (desired not required).
+ ITIL (desired not required).
+ Data Analysis / Excel.
+ SQL Server Integration Services (SSIS).
+ T-SQL
+ MSFT SQL Server
+ Azure SQL Databases
+ Database Architecture
+ Extract, Transform and Load (ETL) data
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$87k - $115k
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$87k-115k yearly 44d ago
Computer Field Technician
Bc Tech Pro 4.2
Technical support representative job in Fort Collins, CO
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$33k-44k yearly est. 1d ago
Technical Support Specialist, IHD
Antech Diagnostics 3.7
Technical support representative job in Loveland, CO
We understand that the world we want tomorrow starts with how we do business today, and that's why we're inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other's growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics, a family-owned company focused on veterinary care.
Current Associates will need to apply through the internal career site. Please log into Workday and click on Menu or View All Apps, select the Jobs Hub app, then click the magnifying glass to Browse Jobs.
**The Target Pay Range for this position is $28.17 hourly. At Mars, pay decisions are** **determined** **using factors such as relevant job-related skills, experience, education,** **training** **and budget.**
**Job Purpose/Overview**
The Customer SupportTechnicalSupport Specialist delivers on the Antech Customer Service Vision of unwavering commitment to empathetic and caring veterinary diagnostic support. This position's primary job function is to provide complete and concise support to Antech customers through various media such as over the phone, via email, and through chat support tools as it relates to support of the in-house diagnostics (IHD) portfolio.
**Essential Duties and Responsibilities**
+ Resolves customer problems via telephone, chat, and email by troubleshooting and facilitating remote repair of equipment or response to customer inquiries.
+ Trains and educates customers on the proper use and expectations of equipment and software.
+ Troubleshoots and resolves software integration issues.
+ Provides "first class" customer service.
+ Provides historical information by thoroughly documenting all customer interactions in our CRM software.
+ Provides on-call / after-hours support on a rotating basis.
+ Works with other team members to gain and offer insight during the troubleshooting process and to brainstorm about how to resolve current problems and trends.
+ May participate in training of new hires when needed.
+ May be requested to participate in wet labs or demos at veterinary conferences or academies.
+ Maintains technical knowledge by attending educational workshops, continuing education classes, and other trainings.
**Education** **and** **Experience**
+ Associates degree in Veterinary Technology or related field, or equivalent related experience preferred.
+ Certification/Licensure/Registration in Veterinary Technology preferred.
+ Minimum of 2 years' experience in animal hospital or related setting required.
+ Additional experience and special interest in veterinary diagnostic equipment (such as in-clinic laboratory and/or radiology) is desirable.
**Knowledge,** **Skills** **and Abilities**
+ Ability to communicate a message to associates, peers and leadership that inspires action in support of customer needs. Verbal, written and virtual communication modes will be frequently used.
+ Proven ability to work effectively with end users is required.
+ Ability to effectively shift attention between various tasks, team needs, and business demands.
+ Ability to manage customer technical issues and complaints through problem solving, critical thinking, and analytical skills.
+ Displays strong organizational, analytical, problem solving, and communication skills; strong active listening skills; high attention to detail, and ability to convey and teach technical information concisely.
+ Ability and diligent willingness to enter and maintainaccurate and thorough records and notes on each customer interaction, including selection of various categorical designations used for post-sale analytical reports and evaluations.
+ Consistently displays a calm demeanor, empathy, and professionalism, while maintaining a strong customer focus.
+ Is available to and works both independently and cooperatively with associates. Understands the workload of the team and strives to provide balance between all members of the team.
+ Ability to work in a corporate environment where daily client interaction is over the phone and at the computer.
+ Ability to communicate verbally on the telephone and in person.
**Working Conditions**
The associate is regularly required to apply manual dexterity, including hand/wrist flexibility, for computer keyboarding. The associate frequently is required to sit for extended periods of time, stand, walk, and reach with hands and arms. The associate is frequently required to hear and speak in order to use the telephone, make presentations and communicate with people in an office or virtual environment. The associate is occasionally required to sit and stoop, bend, kneel, or crouch. The associate must occasionally lift and/or move up to 15 pounds.
The associate will primarily work in a typical office environment or a remote home office. The noise level in the work environment is usually moderate. The associate will be required to use a computer, spreadsheets, data base management, email, video conferencing and the Internet. The associate is frequently required to use a calculator; fax, copy machine, and phone system. The associate must occasionally use media equipment such as an overhead projector, PowerPoint, and Microsoft Teams. Environment where pets are present
**About Antech**
Antech is a leader in veterinary diagnostics, driven by our passion for innovation that delivers better animal health outcomes. Our products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialist support services.
**Benefits**
Antech offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness and financial needs of our associates.
_Benefits eligiblity is based on employment status._
+ Paid Time Off & Holidays
+ Medical, Dental, Vision (Multiple Plans Available)
+ Basic Life (Company Paid) & Supplemental Life
+ Short and Long Term Disability (Company Paid)
+ Flexible Spending Accounts/Health Savings Accounts
+ Paid Parental Leave
+ 401(k) with company match
+ Tuition/Continuing Education Reimbursement
+ Life Assistance Program
+ Pet Care Discounts
**Commitment to Equal Employer Opportunities**
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement, please see our Career page at Antech Careers (************************************************************** .
**Note to Search Firms/Agencies**
Antech Diagnostics, Inc. and its subsidiaries and affiliates (Antech) do not compensate search firms for unsolicited assistance unless they have a written search agreement with Antech and the requisition is position-specific. Any resumes, curriculum vitae, and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Antech will be deemed the sole property of Antech and no fee will be paid in the event the candidate is hired by Antech.
$28.2 hourly 60d+ ago
IT Support Specialist 5 (Specialist 5, IT Support)
Redwire Corporation
Technical support representative job in Longmont, CO
Where dreams and reality collide and the output is, out of this world. At Redwire Space, we are a team of dreamers and doers. Where the impossible becomes possible, and every day is an opportunity to learn and get one step closer to knowing the unknown. Join us on our mission to expand humanity's presence in space.
Summary
Redwire Space Solutions, LLC has a current opportunity for an IT Support Specialist, level 5 role as a part of the IT Service Team located at our facility in Longmont, CO. In this role you will be primary customer interface for IT support and systems administration of a local and virtual networks; work with various systems/technologies. This will include user account management, system, workstation troubleshooting, and network hardware/software maintenance, backup/disaster recovery maintenance, server maintenance and protection of information systems.
Responsibilities
* Serve as the Serve as the first point of contact for internal staff seeking technical assistance
* Respond to events / problems and record their resolution in help desk ticketing software
* Basic administration of a hybrid environment with both Active Directory and Azure AD resources
* Provide technicalsupport for a wide range of technology needs including phones, printers, workstations, servers and network equipment
* Assist in imaging, creating new hire accounts, and Termination processes
* Communicate clearly with customers and provide regular updates, status and information
* Perform limited maintenance on servers and critical laboratory and testing systems
* Pass on any feedback or suggestions by users or management to the appropriate team
* Determine process improvements, best practices, and develop new processes
* Typical Week: 85% escalated desktop/app support, 10% Windows server/network support, and 5% admin/meetings.
Ideal Experience
* Bachelor's degree, with a minimum of two or more years' experience in IT or similar role in a Managed Services Provider environment. Willing to consider relevant work experience in lieu of degree
* Microsoft Office 365, Azure Active Directory and Windows Server Active Directory Administration or certification
* Experienced in desktop operating systems such as Windows 10, 11, mac OS, and Linux
* Experienced configuring, supporting, troubleshooting and administering Windows workstations
* Experienced troubleshooting hardware and software issues through remote control software
* Support a hybrid environment with both Active Directory and Office365 resources
* Must have current CompTIA Security+ certification, or willing to obtain within 90 days of employment
* Some travel may be required
Desired Skills
* Self-motivated with sound time management skills, attention to detail, and priority management to meet deadlines with minimal oversight, with a focus on customer service
* Excellent communication, collaboration, and problem-solving skills
* Some ability to configure, support, troubleshoot and administer Linux and/or MacOS workstations
* Experience with iOS and Android mobile operating systems
* CompTIA Network+, Microsoft Certified: Azure Administrator) are a plus
* Experienced with Microsoft Teams architecture, features, and functionalities
* Solid understanding of computer systems, mobile devices, and other tech products
* Motivation and drive to develop yourself personally and professionally
* Identify and suggest possible improvements on procedures
* Ability to obtain a US Government Security Clearance
Pay Range
$36/hr.- $49/hr.
Grow with us as we innovate the next generation capabilities for a new era of space exploration! We offer a highly competitive benefits package along with a commitment to our core values of Integrity, Innovation, Impact, Inclusion, and Excellence.
Don't meet every single requirement above? No worries. We want people who can grow, collaborate and build a stronger team. We strive to build a diverse and inclusive culture, so if you're excited about this job posting, we encourage you to apply. You may be just the right candidate for this or other roles.
Redwire is an Equal Opportunity Employer; employment with Redwire is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
All offers of employment at Redwire are contingent upon clear results of a thorough background check and your ability to provide proof of eligibility to work in the US. Note that some positions will also require US citizenship or ability to obtain a security clearance due to requirements of a classified program.
To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR Click Here
$36-49 hourly 60d+ ago
IT Support Specialist
Stem 4.5
Technical support representative job in Broomfield, CO
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Driven by human and artificial intelligence - Stem is unlocking energy intelligence.
Stem is a global leader reimagining technology to support the energy transition. Turning complexity into clarity, and potential into performance.
We help asset owners, operators and stakeholders benefit from the full value of their energy portfolio by enabling the intelligent development, deployment, and operation of clean energy assets. Our integrated software suite, PowerTrack, is the industry standard and best-in-class for asset monitoring, supported by professional and managed services, under one roof. Meant to tackle challenges as seamlessly as possible, Stem shows the information needed clearly and accurately and helps harness raw data to inform actionable insight. With global projects managed in 55 countries - from Germany to Japan and across North America - customers have relied on Stem for nearly 20 years to maximize the value of their clean energy projects.
Stem's culture embodies diversity & inclusion beyond the traditional facets of gender, ethnicity, age, disabilities, and sexual orientation to include experience, personality, communication, workstyles, and more. At our core, Stem is at the momentous intersection of clean energy and software technology where diverse ideas, experiences, and professional skills converge to make the inclusive culture we have today. Together, we are turning old school thoughts about software and energy into progressive, collaborative, and innovative solutions. By joining our team, you will be collaborating with data scientists, energy experts, skilled salespeople, thought-leading executives and more from a range of backgrounds. This intersection of ideas, beliefs, and skills is what makes us unique enough to lead the world's largest network of digitally connected energy storage systems.
ABOUT THE ROLE
We're seeking a motivated IT Support Specialist to join our growing IT team in Broomfield. This role is perfect for someone who's passionate about technology, loves solving problems, and wants to make a real impact at a company driving the clean energy revolution. You'll be the first point of contact for technicalsupport, ensuring our team has the tools and systems they need to succeed. Additionally, you will be setting up computers for new workers and collaborating on projects to enhance and maintain our IT infrastructure.
WHAT YOU'LL DO
TechnicalSupport & Troubleshooting (70%)
Provide first-line technicalsupport via email, phone, and ticketing system (Jira Service Management)
Set up and configure workstations with computers, monitors, and peripheral devices
Install, configure, and troubleshoot Windows 11, mac OS, Microsoft 365, and business applications
Diagnose and resolve hardware issues (laptops, desktops, printers, mobile devices)
Support remote and hybrid employees with VPN, remote desktop, and collaboration tools
Maintain accurate documentation of incidents, resolutions, and knowledge base articles
Escalate complex issues to senior IT team members when needed
System Administration & Maintenance (20%)
Assist with user account management in Microsoft 365 and Azure AD
Monitor and maintain IT asset inventory and equipment lifecycle
Support software deployments and updates across the organization
Ensure security best practices for endpoint devices and user access
Participate in IT projects and infrastructure improvements
Facilities Coordination (10%)
Coordinate with property management for building-related IT infrastructure
Manage conference room technology and AV equipment
Support office moves, adds, and changes
WHAT WE'RE LOOKING FOR
Required Qualifications:
1-3 years of experience in IT support, help desk, or similar technical role
Strong troubleshooting skills with Windows 10/11 and mac OS environments
Experience with Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive)
Understanding of networking basics (TCP/IP, DNS, DHCP, WiFi)
Excellent communication skills with ability to explain technical concepts to non-technical users
Customer service mindset with patience and professionalism
Ability to work independently and prioritize multiple tasks
Comfortable with both in-office and remote support
Preferred Qualifications:
CompTIA A+, Network+, or Microsoft certification
Experience with IT ticketing systems (Jira Service Management, ServiceNow, Zendesk)
Familiarity with Azure Active Directory and cloud-based IT management
Basic PowerShell or scripting knowledge
Experience supporting Mac/Windows hybrid environments
Understanding of VPN and remote access technologies
WHAT MAKES YOU STAND OUT
Self-starter who proactively identifies and solves problems
Eager to learn new technologies and expand technical skills
Strong documentation habits and attention to detail
Team player who collaborates well with colleagues across departments
Interest in automation and process improvement
WHAT WE OFFER
Professional Development:
Hands-on experience with enterprise cloud technologies (Microsoft 365, Azure, Atlassian)
Mentorship from experienced IT professionals
Clear career progression path within IT department
Annual incentive plan based on company performance
Work Environment:
Modern office in Broomfield with collaborative workspaces
Standing desks available
Supportive team culture focused on growth and learning
Be part of a mission-driven company making real environmental impact
PHYSICAL REQUIREMENTS & ENVIRONMENT
Ability to lift and move computer equipment (up to 50 lbs occasionally)
Extended periods working at computer workstation
Moderate office noise levels
Some physical mobility required for on-site support and equipment setup
Regular, predictable attendance required
Salary Range$52,400.00 - $78,600.00
What We Offer:
At Stem, you will work in a growing, innovative, mission-driven company with talented colleagues that have a passion for building renewable energy systems. Stem offers competitive compensation as well as a comprehensive set of benefits to support the health and wellness of our employee including:
A competitive compensation package, including eligibility for a bonus or commission based on the role, and equity
Full health benefits on the first day of employment (several medical plan options-HDHP and PPO, dental plans, FSA/HSA-with employer contribution, employer paid vision/LTD/STD/Life, variety of voluntary coverage)
401k (pre- or post-tax) on first day of employment
12 paid calendar holidays per year
Flexible time-off
Learn More
To learn more about Stem, visit our stem.com where you'll find information about our solutions, technology, partners, case studies, resources, latest news and more. Here are some relevant links:
Company Overview
Newsroom
Case Studies
LinkedIn
Stem, Inc. is an equal opportunity employer committed to diversity in the workplace and does not discriminate against any employee or applicant for employment because of race, color, sex, pregnancy, religion, national origin, ethnicity, citizenship, sexual orientation, gender identity, age, marital status, disability, genetic information, military status, protected veteran status or any other factor protected by applicable federal, state or local laws.
$52.4k-78.6k yearly Auto-Apply 3d ago
IT Support Specialist
Ascend Analytics 3.9
Technical support representative job in Boulder, CO
This position is Full-Time, On-Site (Boulder, CO)
Please note: Ascend Analytics is not able to offer visa sponsorships at this time.
About Ascend
Ascend Analytics is an innovative “climate tech” software and consulting company focused on energy analytics that are transforming the electric grid. Ascend's solutions provide the analytics to support critical power supply decisions from operating strategies for short and long-term investment and resource planning decisions. For more information, visit ************************
Your Impact at Ascend Analytics
Ascend is seeking a skilled and motivated IT Support Specialist to support daily operations for both local and remote employees. This role involves providing direct technicalsupport for individual workstations in a Windows and Microsoft Office environment, as well as resolving a variety of IT help desk issues.
We're looking for someone who thrives in a fast-paced setting, can juggle multiple priorities, and is comfortable taking ownership of both daily support tasks and long-term projects. This is a full-time, on-site role based in our Boulder office.
Key Responsibilities
Provide first-level technicalsupport by responding to all new IT help desk tickets on the same day they are submitted.
Assist with new hire onboarding, including account setup and training on PC applications and systems.
Configure, deploy, and maintain Windows laptops for employees.
Diagnose and resolve hardware and software issues related to PCs and peripherals.
Maintain accurate inventory of all devices and manage remote system updates using REFTAB.
Participate in project work by defining tasks, estimating timelines, and executing responsibilities.
Perform software and operating system upgrades as required.
Troubleshoot complex technical issues using industry best practices to ensure timely resolution.
Monitor and respond to support emails (e.g., Entara support inbox) as time allows.
Maintain the IT ticketing system, including knowledge base documentation and system maintenance logs.
Prepare and configure laptops for employees, ensuring correct deployment and functionality.
Assist with the setup and maintenance of business networking equipment and infrastructure, including tasks such as IP subnetting, cable management, and Wi-Fi troubleshooting.
Oversee the IT training portal to ensure all employees complete onboarding and ongoing training requirements.
Perform additional duties as assigned by the direct manager.
Required Qualifications
Bachelor's degree in Information Technology, Information Science, or a related field, or an equivalent combination of education and relevant experience.
At least 2 years of full-time IT support experience or a post-secondary certificate in a related program.
Hands-on experience with Microsoft Windows 10/11 and Microsoft Office suite.
Familiarity with the Microsoft 365 Admin Portal, including Dynamics CRM.
Strong experience working within a standardized ticketing system and documenting resolutions.
Excellent technical writing skills for creating user-facing documentation and guides.
Ability to follow established methodologies while continuously identifying opportunities for process improvement.
Strong customer service orientation with the ability to interact professionally across all levels of the organization.
Proven ability to prioritize, take initiative, and problem-solve independently in a fast-paced environment.
Excellent written and verbal communication skills with strong attention to detail.
Ability to work effectively both independently and as part of a collaborative team.
High level of personal integrity, professionalism, and reliability.
Preferred Qualifications
Motivation to work in the renewable energy space
Compensation: $60,000 - $75,000
Negotiable based on qualifications and experience. Ascend highly values our employees and often pays above industry average.
We offer flexible work hours in a relaxed environment with opportunities for advancement and excellent benefits, including medical, dental, vision, short- and long-term disability, parental leave, dependent care spending account, and a 401k plan.
We celebrate diversity and are committed to creating an inclusive environment for all employees. Ascend Analytics is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information or other applicable legally protected characteristics.
Ascend Analytics is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at
******************************.
$60k-75k yearly Auto-Apply 39d ago
IT Support Specialist
Imagine! Colorado 4.5
Technical support representative job in Lafayette, CO
This is an in person job. No remote work. Purpose of Position- The IT Support Specialist is responsible for providing comprehensive technicalsupport and maintenance for all IT systems and equipment, with a specialized focus on Apple products. This role ensures the efficient operation of technology infrastructure, including hardware, software, and network components, while also overseeing the maintenance, configuration, and programming of Apple devices and related systems at the direction of the IT Manager. The IT Support Specialist proactively identifies and resolves technical issues, implements solutions, and contributes to the overall effectiveness and security of the organization's technology environment.
Essential Duties/Responsibilities
* Oversees, installs and maintains all computer systems.
* Works with users to create and manage network interconnections.
* Trains or arranges training for individual employees on systems and basic corporate systems such as email and office applications.
* Assists users with transitions to new computerized systems as well as new telecommunication systems.
* Evaluates, answers inquiries, diagnoses and resolves operational problems.
* Provides support for employee-owned devices.
* Provides support for all interdepartmental and centralized applications.
* Maintains records on computer equipment and peripherals.
* Updates knowledge of system hardware and software and recommends upgrades when necessary.
* Responsible for all first level Apple systems specifically related to troubleshooting, configuring, and maintenance.
* Works closely with users to analyze computer needs. Reviews and evaluates hardware and software alternatives for computers and recommends solutions or options.
* Performs analyses and other administrative work for departmental functions, including writing memoranda, instructions, or other materials as needed.
* Takes proper safety precautions, anticipates unsafe circumstances, and acts accordingly to prevent accidents. Responsible for the safety of self, others, materials and equipment.
* This position requires regular use of a personal mobile device such as a smartphone or tablet.
Other Duties/Responsibilities
* Strictly complies with IT budget protocols and spending limits, including guidelines for replacement or repair of equipment as well as purchasing of software or licenses at the direction of the IT Manager.
* Work with the IT Manager and Systems Administrator to ensure complete IT related coverage and compliance with current regulations and security standards.
Job Qualifications
Knowledge, Skill, and Ability:
* Ability to work independently and prioritize tasks/goals for self and others.
* Ability to work in a team environment with shared responsibilities.
* Effective written and verbal communication skills with individuals and groups at all professional levels.
* Effective and creative negotiator and problem solver.
* Possession of a valid driver's license and ability to meet Imagine! driving requirements.
* Experience with a variety of microcomputer products including Microsoft Office Professional products 2013, 2016, M365; M365 admin centers (Exchange, Teams, Intune, Security) Microsoft Exchange 2016, Windows operating systems 10 and 11.
* Microsoft server versions 2008, 2012 and 2016, 2022, and later.
* Microsoft SQL server versions 2003, 2012, 2016 and later.
* Strong knowledge of mac OS, Jamf Pro/School, Apple business/school manager, and related tools.
* Proficiency with scripting languages (Shell, Bash, or PowerShell) for automation.
* Familiarity with Active Directory and IT service management tools/ticketing systems.
* Strong understanding of networking, security practices, and data protection.
Training/Education:
* Bachelors degree in related field preferred.
* Certificates in IT related training accepted
* Ability and willingness to successfully complete Imagine training requirements.
Experience:
* Combination of education and experience also considered.
* 2 years of troubleshooting or help desk experience preferred.
Working Environment/Physical Activities
* Working conditions varies by location.
* Keyboard and mouse use: Up to 7 hours daily.
* Clear speaking and hearing for communication.
* Lifting: Up to 30 lbs independently, 60 lbs with assistance.
* Force exertion: Up to 15 lbs occasionally.
* Frequent sitting, repetitive motions, kneeling, twisting, and bending.
* Travel: Ability to drive to offsite locations for hardware delivery and user support.
Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
Employment at Imagine! is at-will, meaning that either the employee or Imagine! may terminate the employment relationship at any time, with or without cause or notice.
Imagine! is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, protected veteran status, or any other legally protected status. We are committed to fostering an inclusive and diverse
$25k-29k yearly est. 20d ago
Technical Support Representative
Alchemer
Technical support representative job in Louisville, CO
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$30k-36k yearly est. Auto-Apply 24d ago
Learn more about technical support representative jobs
How much does a technical support representative earn in Fort Collins, CO?
The average technical support representative in Fort Collins, CO earns between $27,000 and $39,000 annually. This compares to the national average technical support representative range of $27,000 to $44,000.
Average technical support representative salary in Fort Collins, CO