Customer Service Representative
Technical support representative job in Fort Smith, AR
Banking Customer Service Representative Join our dynamic team at Foundever in Fort Smith, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join us on-site at our office located at 4600 Towson Ave #275, Fort Smith, AR 72901. Please note that candidates must reside within commuting distance to our office.
About Foundever
Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Job Overview
As a Customer Service Representative at Foundever, you will play a vital role in supporting one of the largest insurance and banking providers in the U.S. You will assist customers with their entry-level banking and financial needs while contributing to a team-centric environment. We believe in investing in our people, which is reflected in our robust paid training program and numerous growth opportunities. Notably, 84% of our managers have been promoted from within.
Why You Should Join Us
Competitive Pay: Starting at $17/hour, with paid training at $15/hour.
Work Schedule: Minimum 40 hours per week, with weekend availability as needed.
Comprehensive Benefits: 401(k), medical, dental, vision, wellness programs, paid time off, and employee discounts.
Growth Opportunities: Clear pathways for career advancement within the company.
What We're Looking For
Location: Must reside in Fort Smith, AR, or within commuting distance
Age Requirement: Must be at least 18 years old
Education: High school diploma or GED equivalent is required
Experience: Preferred 6 months to 1 year of relevant work experience
Availability: Must have flexible availability during operating hours
Customer Service Skills: A professional attitude and aptitude for customer service are essential
Key Skills
Tech-Savvy: Proficient in navigating system tools to search for information and answers
Customer Service Excellence: Demonstrated ability to deliver exceptional service consistently
Reliability: Dependable and responsible, with a strong commitment to your role
Critical Thinking: Capable of assessing situations and developing empathetic solutions
Service Orientation: A personal drive to serve others with compassion and professionalism
Organizational Skills: Strong organizational abilities to manage tasks effectively
Self-Motivated Learner: Ability to independently learn and successfully pass the paid training provided by Foundever.
Military Partners
We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce.
Equal Opportunity Employment (EEO)
Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity, and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
Interested in Becoming Part of Our Team?
Visit us at and connect with us on Facebook , LinkedIn , and Twitter .
Technical Support Specialist
Technical support representative job in Fort Smith, AR
At Aegis Therapies, you'll be part of a team that truly makes a difference in the lives of others. Here, your contributions are as meaningful to us as to those we serve. You don't have to be a caregiver to want to help improve lives. No matter your skills, you can help fulfill Aegis' mission to inspire change, impact lives and innovate to drive success.
By joining our corporate team, you'll work with others who share your passion, and you'll receive support from a team that appreciates your unique contributions. We offer a comprehensive benefits package, paid time off and the chance to grow your career at a company that values each individual. Apply today.
Position: Technical Support Specialist
Hours: Full Time
Location: Fort Smith, AR
GENERAL PURPOSE
Works under the direction of supervisor to assist end users in use of company software, networks & computer applications
ESSENTIAL JOB DUTIES
Receive problems from end users via telephone and other electronic communication
Responsible for prioritizing, coordination & communication resolution of problems with end users
Establish and maintain good customer relationships
Analyze & research complex problems
Interface with engineers and vendors to resolve common problems
Document concerns and problems
Analyze trends
Implementation of new products
Provide team support and development of support level personnel
QUALIFICATIONS
High School Diploma or equivalent
Minimum two (2) years experience using PC & Microsoft Software
IT phone support or help desk experience, preferred
Must be capable of maintaining regular attendance
KNOWLEDGE, SKILLS, ABILITIES & BEHAVIORS
Excellent oral & written communication skills
Ability to analyze problems effectively
Ability to relate professionally & positively to customers
Ability to teach and train
Must be able to maintain confidentiality regarding patient, employee and company proprietary information
Must have the ability to relate professionally and positively and work cooperatively with patients, families, and other employees at all levels
EEO Statement: Aegis Therapies and its Family of Companies is committed to a diverse workforce and is an Equal Opportunity Employer. For detailed information on your rights, Click Here OR ***************************************************************************************
Auto-ApplyFort Smith, AR - Plant Help Desk CAT Technician - 3rd Shift
Technical support representative job in Fort Smith, AR
Bachoco Group is a leading multiprotein producer and one of the top ten largest globally, with over 38,000 employees. We offer a wide range of products, including chicken, eggs, pork, beef, pet food, and more. Through Bachoco USA, we deliver high-quality chicken products to the U.S. market, serving retail, food service, and national accounts through our fully integrated operations, including farms, hatcheries, feed mills, and processing plants.
Join us and be part of our success!
Summary: Provide support for CA2 system and for the technology environment by analyzing requirements, resolving problems, and installing hardware and software solutions.
Essential Duties and Responsibilities: include the following. Other duties may be assigned.
* Primary support for IT related issues for CAT2 system.
* CAT2 support is primary responsibility and other IT issues are secondary.
* Works with KeyUsers for CAT2 system.
* Works with maintenance employees to confirm scales, bird counters and other plant related equipment is working correctly to supply CAT2 information as needed
* Configure and install client equipment for end users. Includes desktops, laptops, tablets, printers, scanners, MFPs, Desk phones, and cell phones.
* Assists other areas of IT with the installation and troubleshooting of Servers, switches, routers, wireless access points, UPS, Access Control and Security Cameras.
* Support various third-party vendors with plant specific computer systems.
* Work with networking to replace or install network cable between offices and network cabinets.
* Document hardware locations and configurations with IT inventory system.
* Use Help Desk ticket system to track all support requests.
* Review and document all changes or new processes in IT knowledgebase system.
* Travel and work within office areas, poultry plant, and feed plant locations.
* Requires a flexible schedule to support facilities in production 24/7 as well as to participate in an on-call 24/7 support rotation.
* Will need to work at plant when it is running outside of normal operation schedule.
* Will be trained to use scissor lift to aid in support.
Supervisory Responsibilities: This job has no supervisory responsibilities.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience: Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Certificates, Licenses, Registration: Must have a valid driver's license and must be able to qualify for the company driver program.
Computer Skills: To perform this job successfully, an individual should have knowledge of all Microsoft Operating Systems, Microsoft Office and a very good understanding of PC, Printer and Networking hardware.
Other Qualifications: Performs all aspects of the job with little assistance from others. Demonstrates a positive and helpful attitude in all aspects of the position and is able to perform all help desk related tasks with minimal guidance. Makes an effort to stay current in the computer science field. Must have two or more years of experience in the help desk function before being considered for promotion to the next level. Complies with Bachoco USA policies and procedures.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and peripheral vision.
An Equal Opportunity Employer to include women, minorities, veterans and persons with disabilities.
* Notice to Third Party Recruitment Agencies: Please note that Bachoco USA and its subsidiaries do not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement, Bachoco USA and its subsidiaries shall explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of Bachoco USA.
Nearest Major Market: Fort Smith
Electrical Technical Expert - Data Centers
Technical support representative job in Fayetteville, AR
Arizona - Remote; Arkansas - Remote; Baton Rouge, LA; Colorado - Remote; Colorado Springs, CO; Dallas, TX; Denver, CO; Des Moines, IA; Fayetteville, AR; Florida - Remote; Fort Worth, TX; Georgia - Remote; Idaho - Remote; Indiana - Remote; Iowa - Remote; Joplin, MO; Kansas - Remote; Kansas City, MO; Kentucky - Remote; Lincoln, NE; Little Rock, AR; Louisiana - Remote; Loveland, CO; Michigan - Remote; Mississippi - Remote; Missouri - Remote; Montana - Remote; Nebraska - Remote; Nevada - Remote; New Hampshire - Remote; New Mexico - Remote; North Carolina - Remote; North Dakota - Remote; North Kansas City, MO; Ohio - Remote; Oklahoma - Remote; Oklahoma City, OK; Omaha, NE; Overland Park, KS; Phoenix, AZ; South Dakota - Remote; Tennessee - Remote; Texas - Remote; Tulsa, OK; Utah - Remote; Virginia - Remote; West Virginia - Remote; Wisconsin - Remote; Wyoming - Remote
**Company Description**
We are Olsson, a team-based, purpose-driven engineering and design firm. Our solutions improve communities, and our people make it possible.
Our most meaningful asset is our people, and we are dedicated to providing an environment where they can continue to learn, grow, and thrive. Our entrepreneurial spirit is what has allowed us - and will continue to allow us - to grow. The result? Inspired people, amazing designs, and projects with purpose.
**Job Description**
We are seeking an Electrical Technical Expert to join our Data Center team and serve as the subject matter expert on hyperscale, mission-critical campus and facility electrical systems. This role is ideal for someone who thrives in a fast-paced, ever-evolving environment and is passionate about supporting project teams with deep technical expertise.
You will be the go-to resource for electrical design strategy, QA/QC oversight, and technical mentorship across high-impact data center projects. Your work will directly influence the reliability, scalability, and innovation of our electrical systems supporting hyperscale clients.
**Key Responsibilities**
+ Serve as the technical lead for electrical systems in hyperscale and/or colocation data center projects, including power distribution, switchgear, UPS systems, and emergency power.
+ Provide expert-level guidance on design standards, code compliance (NEC, NFPA, IEEE), and commissioning protocols.
+ Collaborate with project managers, engineers, and external partners to ensure technical excellence and alignment with client goals.
+ Mentor and support engineering teams, offering technical reviews, troubleshooting, and strategic input.
+ Lead QA/QC processes and ensure all deliverables meet the highest standards of quality and reliability.
+ Stay current with emerging technologies and trends in mission-critical infrastructure and integrate them into project strategies.
**Qualifications**
**You are passionate about:**
+ Working collaboratively with others.
+ Having ownership in the work you do.
+ Using your talents to positively affect communities.
**You bring to the team:**
+ Strong communication skills.
+ Ability to contribute and work well with a team.
+ Excellent interpersonal and problem-solving skills.
+ Bachelor's degree in Electrical Engineering and PE License
+ 12+ years of experience in electrical engineering with a focus on hyperscale data centers or mission-critical facilities.
+ Proven ability to lead technical design efforts and support multidisciplinary teams.
+ Strong understanding of medium and low voltage systems, redundancy strategies, and commissioning practices.
+ Excellent communication and collaboration skills.
+ Passion for mentoring and developing engineering talent.
\#LI-DD1
Actual compensation will vary based on factors such as experience, qualifications, geographic location, skills, education, and internal equity.
Colorado Pay Range
$150,000-$236,000USD
**Additional Information**
Olsson is a nationally recognized, employee-owned firm specializing in planning and design, engineering, field services, environmental, and technology. Founded in 1956 on the very mindset that drives us today, we're here to improve communities by making them more sustainable, better connected, and more efficient. Simply put, we work to leave the world better than we found it.
As an Olsson employee, you'll receive our traditional benefits package (health care, vision, dental, paid time off, etc.), plus you'll:
+ Engage in work that has a positive impact on communities
+ Receive an excellent 401(k) match
+ Participate in a wellness program promoting balanced lifestyles
+ Benefit from a bonus system that rewards performance
+ Have the possibility for flexible work arrangements
**Please note:** The benefits listed above apply to full-time employees. If you're applying for an internship, you can learn more about internship-specific offerings and experiences at Olsson by visiting ********************************** .
Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status.
Olsson understands the importance of privacy and is committed to protecting job applicants' personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the "CCPA"), this notice explains Olsson's practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices.
For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Noticehere (************************************** .
Create a Job Alert
Interested in building your career at Olsson? Get future opportunities sent straight to your email.
IS/IT - Intern
Technical support representative job in Fort Smith, AR
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.
This Position reports to:
IS Software Development Manager
The work model for the role is: Onsite #LI-Onsite
Your role and responsibilities:
As an IS/IT intern, you will have the opportunity to gain practical experience through various projects. Each day, you will acquire knowledge by performing tasks as directed. You will also showcase your skills by supporting ABB's operations and enhancing personal education/employment opportunities.
Our Team Dynamics
Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.
You will be mainly accountable for:
Support Product and Service Delivery - Assist in the implementation, delivery, and continuous improvement of products and services within the assigned area, ensuring alignment with project goals and timelines.
Collaborate Across Teams - Work closely with various teams to coordinate operations, understand customer needs, and contribute to effective solutions that meet project and client requirements.
Engage in Professional Development - Participate in team meetings, seek feedback, and leverage mentoring, networking, and global/local development programs to enhance skills and career opportunities.
Drive Process Improvement - Communicate with business stakeholders to understand existing processes and actively contribute to continuous improvement initiatives for better project outcomes.
Qualifications for the role:
Currently enrolled in a Bachelor's or Master's degree program in Business, Information Technology or similar program in the United States and must have reliable transportation to and from the worksite.
Utilize critical thinking skills to analyze complex situations and develop strategic solutions.
Effectively organize and prioritize tasks to meet deadlines.
Exhibit the capability to manage several tasks at once while maintaining high standards of quality.
Collaborate with team members to convey ideas, share information, and provide updates on project progress.
More about us:
ABB's NEMA Motors Division is the global leading electric NEMA motors manufacturer. With more than 4,500 employees across the globe and seven manufacturing locations that produce more than 1.6 million motors every year, the division powers its customers from many industries with safe, reliable energy-efficient and effective solutions. NEMA Motors Division is a trusted leader with the shortest lead time and the broadest modularized product offering.
What's in it for you
We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.
ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.
All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.
For more information regarding your (EEO) rights as an applicant, please visit the following websites: ********************************************************************************************
As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at **************.
Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at ************** or by sending an email to ****************. Resumes and applications will not be accepted in this manner.
Internships at ABB within the United States are not eligible for company-sponsored medical benefits, 401(k) contributions, or paid time off.
The hourly rate is determined by things such as the successful applicant's qualifications, graduation year and experience. This position is expected to pay between $20 - $34 per hour.
#ABBCareers
#RunwithABB
#Runwhatrunstheworld
We value people from different backgrounds. Could this be your story? Apply today or visit *********** to read more about us and learn about the impact of our solutions across the globe.
Auto-ApplyTemporary Retail Sales Support
Technical support representative job in Fort Smith, AR
Brand Overview:As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America. We inspire women of all ages to look and feel their best - just as they are. With 900+ stores, we've earned our reputation as a leader in hometown fashion. The true secret to our success is deeply rooted in our commitment to our values.Ready to apply? We currently have an opportunity for a Temporary Retail Sales Support to join our team located at our Store 0680-Central Mall-maurices-Fort Smith, AR 72903.
Ready to help bring feel good fashion for real lifeâ„¢ to hometowns across North America? We're looking for individuals with a passion for fashion that have what it takes to give the kind of exceptional service our customers know, love and deserve from us. Since 1931, we've helped women look and feel their best every day - making maurices not only a special place to shop, but a great place to work and connect. Apply today!
Position Overview:
Looking to work in a fast-paced environment? Join our team for the holiday season and earn some extra cash and a 40% discount. You'll get to help our customers find gifts for family and friends as well as dress themselves for all their holiday events! As a member of our team, you'll provide excellent service to our customers and make sure the store looks great! And we'll make sure you have fun while doing it! Apply today if you are people focused, goal oriented, have a flexible schedule. The above information has been designed to indicate the general nature and level of work performed by employees within this classification.
Location:
Store 0680-Central Mall-maurices-Fort Smith, AR 72903
Position Type:Temporary (Fixed Term)/Part time
Benefits Overview:
*********************************
Equal Employment Opportunity
The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business.
The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process.
Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.
Auto-ApplyMission Support Specialist
Technical support representative job in Fayetteville, AR
Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement.. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.
Summary
Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement..
Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.
Overview
Help
Accepting applications
Open & closing dates
10/27/2025 to 12/31/2025
Salary $42,679 to - $67,865 per year
The salary range shown is for base salary only, actual salary will be determined based on the duty location of the selectee.
Pay scale & grade GS 7 - 9
Locations
Many vacancies in the following locations:
Anchorage, AK
Birmingham, AL
Gadsden, AL
Mobile, AL
Show morefewer locations (185)
Montgomery, AL
Fayetteville, AR
Fort Smith, AR
Little Rock, AR
Texarkana, AR
Eloy, AZ
Florence, AZ
Phoenix, AZ
Tucson, AZ
Yuma, AZ
Adelanto, CA
Bakersfield, CA
Calexico, CA
Camarillo, CA
El Centro, CA
Fresno, CA
Los Angeles, CA
Morgan Hill, CA
Redding, CA
Sacramento, CA
San Bernardino, CA
San Diego, CA
San Francisco, CA
Santa Ana, CA
Santa Maria, CA
Stockton, CA
Alamosa, CO
Aurora, CO
Centennial, CO
Craig, CO
Durango, CO
Florence, CO
Frederick, CO
Grand Junction, CO
Hartford, CT
Dover, DE
Fort Myers, FL
Jacksonville, FL
Miami, FL
Miramar, FL
Orlando, FL
Plantation, FL
Pompano Beach, FL
Stuart, FL
Tallahassee, FL
Tampa, FL
Atlanta, GA
Folkston, GA
Lumpkin, GA
Savannah, GA
Tamuning, GU
Honolulu, HI
Cedar Rapids, IA
Des Moines, IA
Sioux City, IA
Boise, ID
Idaho Falls, ID
Twin Falls, ID
Broadview, IL
Chicago, IL
Rock Island, IL
Indianapolis, IN
Wichita, KS
Bowling Green, KY
Louisville, KY
Alexandria, LA
Baton Rouge, LA
Jena, LA
Lafayette, LA
New Orleans, LA
Oakdale, LA
Winnfield, LA
Burlington, MA
Baltimore, MD
Salisbury, MD
Scarborough, ME
Detroit, MI
Grand Rapids, MI
Fort Snelling, MN
Kansas City, MO
Saint Louis, MO
Strafford, MO
Gulfport, MS
Pearl, MS
Billings, MT
Cary, NC
Charlotte, NC
Greensboro, NC
Hendersonville, NC
Wilmington, NC
Grand Forks, ND
Grand Island, NE
North Platte, NE
Omaha, NE
Manchester, NH
Elizabeth, NJ
Mount Laurel, NJ
Newark, NJ
Albuquerque, NM
Chaparral, NM
Las Cruces, NM
Roswell, NM
Las Vegas, NV
Reno, NV
Batavia, NY
Buffalo, NY
Central Islip, NY
Champlain, NY
Malta, NY
New York, NY
Brooklyn Heights, OH
Cincinnati, OH
Westerville, OH
Oklahoma City, OK
Tulsa, OK
Eugene, OR
Medford, OR
Portland, OR
Lords Valley, PA
Philadelphia, PA
Philipsburg, PA
Pittsburgh, PA
Williamsport, PA
York, PA
Aguadilla, PR
Guaynabo, PR
Warwick, RI
Charleston, SC
Columbia, SC
Greer, SC
Sioux Falls, SD
Chattanooga, TN
Knoxville, TN
Nashville, TN
Alvarado, TX
Amarillo, TX
Anson, TX
Athens, TX
Austin, TX
Big Spring, TX
Conroe, TX
Corpus Christi, TX
Dallas, TX
Del Rio, TX
Edinburg, TX
El Paso, TX
Harlingen, TX
Houston, TX
Huntsville, TX
Karnes City, TX
Laredo, TX
Livingston, TX
Los Fresnos, TX
Lubbock, TX
Memphis, TX
Midland, TX
Pearsall, TX
Pecos, TX
Pflugerville, TX
Raymondville, TX
San Angelo, TX
San Antonio, TX
Taylor, TX
Waco, TX
Ogden, UT
Orem, UT
Saint George, UT
West Valley City, UT
Bowling Green, VA
Chantilly, VA
Harrisonburg, VA
Norfolk, VA
Richmond, VA
Salem, VA
Charlotte Amalie, VI
Saint Thomas, VI
Saint Albans, VT
Ferndale, WA
Richland, WA
Seattle, WA
Tacoma, WA
Yakima, WA
Milwaukee, WI
Charleston, WV
Cheyenne, WY
Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive
Promotion potential
12
Job family (Series)
* 0301 Miscellaneous Administration And Program
Supervisory status No Security clearance Other Drug test Yes Position sensitivity and risk High Risk (HR)
Trust determination process
* Credentialing
* Suitability/Fitness
Financial disclosure Yes Bargaining unit status No
Announcement number OPM-ERO-12821404-DHA-EKS Control number 848931200
This job is open to
Help
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Career transition (CTAP, ICTAP, RPL)
Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.
Clarification from the agency
These positions will be filled through the Office of Personnel Management's Direct Hire Authority for the occupation and is open to all U.S. citizens.
Duties
Help
As a Mission Support Specialist, at the full performance level you will perform the following duties:
* Coordinate and perform a wide variety of administrative and management services essential to the operations of the office including, but not limited to: management information systems, telecommunications, budget, finance, procurement, human resources, training, logistics, property, space, records and files, printing and graphics, mail, travel, and office equipment;
* Advise management on assigned administrative matters;
* Conduct or participate in the evaluation of administrative programs, systems and methods and identify ways to improve the efficiency and effectiveness of these services at the local level;
* Represent the office in dealings with vendors and organizations within the agency that have primary responsibility for these services;
* Operate, manage, and oversee a fleet management program including: purchase, disposal, maintenance, budgeting, and reporting functions.
Requirements
Help
Conditions of employment
* You must be a U.S. citizen to apply for this position.
* You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs.
* Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see *********************
* One-year probationary period may be required.
* A pre-employment drug test will be required.
* If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application.
* DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States.
* All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.
* Incentives may be authorized; however, this is contingent upon funds availability.
* License required: No
* Pre-employment physical required: No
* Bargaining Unit Position:No
* Financial Disclosure: If you are hired, you may be required to complete a Confidential Financial Disclosure Report (OGE Form 450) within 30 days after appointment.
* Qualification requirements must be met for those applications submitted by each cut-off date.
* Complete the initial online assessments and USA Hire Assessment, if required.
Qualifications
Minimum Qualifications for GS-07:
Specialized Experience: At least one year of specialized experience equivalent to the GS-05 level in the Federal service that included performing developmental assignments under the close guidance of a higher level specialist that provided exposure to a wide variety of management and administrative methods, techniques, and practices such as:
* Compiling and updating budget data on spreadsheets;
* Assisting with the preparation of requests for personnel actions;
* Coordinating office moves and telephone service requirements;
* Monitoring usage of government/company owned motor vehicles;
* Responding to routine questions concerning administrative procedures and requirements.
OR
Education: One full year of graduate level education in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position.
OR
Superior Academic Achievement: Successful completion of all the requirements for a bachelor's degree with Superior Academic Achievement. In order to be creditable under this provision, Superior Academic Achievement must have been gained in a curriculum that is qualifying for the position to be filled. Superior Academic Achievement is based on:(1) Class Standing - Applicants must be in the upper third of the graduating class in the college, university, or major subdivision, such as the College of Liberal Arts or the School of Business Administration, based on completed courses; OR (2) Grade-Point Average (G.P.A.) - Applicants must have a grade-point average of either (a) 3.0 or higher out of a possible 4.0 ("B" or better) as recorded on your official transcript, or as computed based on 4 years of education, or as computed based on courses completed during the final 2 years of the curriculum; or (b) 3.5 or higher out of a possible 4.0 ("B+" or better) based on the average of the required courses completed in the major field or the required courses in the major field completed during the final 2 years of the curriculum.; OR (3) Honor Society Membership - Applicants may be considered eligible based on membership in one of the approved national scholastic honor societies listed by the Association of College Honor Societies (***************************
OR
Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) by 18. Add the two percentages.
Minimum Qualifications for GS-09:
Specialized Experience: At least one year of specialized experience equivalent to the GS-07 level in the Federal service that included experience such as:
* Providing assistance to senior specialists in the evaluation and analysis of operational and administrative programs;
* Assisting in the execution of administrative programs by carrying out specified portions or segments of specific projects such as updating budget data on spreadsheets and preparing routine budget requests;
* Preparing requests for personnel actions;
* Identifying and recommending solutions to administrative problems on established methods and procedures.
OR
Education: Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D. in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position.
OR
Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the first year (total graduate semester hours minus 18) by 18. Add the two percentages.
All qualification requirements must be met by the cutoff dates listed under additional information. Qualification claims will be subject to verification. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.
NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned.
Special Instructions for Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Failure to provide such documentation with your application will result in lost consideration. For further information, visit: **************************************************************************
Additional information
THIS IS AN OPEN CONTINUOUS ANNOUNCEMENT. Applicants will be referred periodically throughout the announcement period based on the schedule below.
* 1st Cut-off on 11/01/2025
* 2nd Cut-off on 12/01/2025
* Final Cut-off on 12/31/2025
Promotion Potential: When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval.
Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet these standards, all selected applicants must undergo and successfully obtain and maintain a background investigation as a condition of placement into this position. This may include a credit check, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.
Pursuant to Executive Order 12564, and the DHS Drug-Free Workplace Plan, ICE is committed to maintaining a drug-free workplace and, therefore, personnel in safety- or security-sensitive positions (testing designated positions) are subject to random drug testing. Moreover, other drug testing of employees (e.g., reasonable suspicion drug test) may be conducted in order to ensure a safe and healthy work environment. All applicants tentatively selected for employment at ICE are subject to pre-employment drug testing and a final offer of employment is contingent upon a negative drug test result.
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport.usastaffing.gov/hc/en-us/sections/**********9652-Reasonable-Accommodation-Information)
Expand Hide additional information
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
A student loan repayment incentive may be available, in which case a service agreement will be required.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.
You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):
* Attention to Detail
* Customer Service
* Decision Making
* Flexibility
* Integrity/Honesty
* Interpersonal Skills
* Learning
* Reading Comprehension
* Reasoning
* Self-Management
* Stress Tolerance
* Teamwork
Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.
To preview the assessment questionnaire, click the following link: ********************************************************
Direct Hire Authority: These positions will be filled through the Office of Personnel Management's Direct Hire Authority. The "Rule of Three", Category Rating and Veterans Preference will not apply to this vacancy. For more information on Direct Hire Authority, please see: OPM Direct Hire Fact Sheet.
Veterans: Although the Direct Hire Authority permits hiring without regard to Veterans Preference, applicants who are eligible for Veterans Preference are still encouraged to include that information in their application and submit supporting documentation (i.e. DD-214, or other substantiating documents). View information on veterans' preference.
Career Transition Assistance Program: This program applies to Federal service employees whose positions have been deemed surplus or no longer needed, or employees who have been involuntarily separated from a Federal service position within the competitive service. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP or ICTAP; 2) be rated well-qualified for the position; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. Well-Qualified includes those applicants whose knowledge, skills, and abilities clearly exceed the minimum qualification requirements for the position. For information on eligibility criteria and required documentation, go to: ************************************************************
Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
A student loan repayment incentive may be available, in which case a service agreement will be required.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
Help
To apply for this position, you must submit a complete Application Package which includes:
1. Your resume showing relevant experience, education and training. Work experience must include: job title, duties, employer's name, employer's telephone number, employer's address, starting and ending dates (MM/YY), hours worked per week, and indicate whether or not we may contact your current supervisor. Limit your resume to two pages. Only resumes 2 pages in length will be accepted to determine eligibility and qualifications. For more information, view the following link.
USAJOBS Help Center - Update your resume now so it meets new resume requirements
2. Other supporting documents (only submit if applicable to you):
* Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable) or a list of coursework with hours completed.
* Are you a veteran entitled to preference? Submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) or notice form. Those applying for 10-Point preference must fill out the SF-15 and provide an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions.
* Are you claiming special priority selection rights under the Career Transition Assistance Program (ICTAP/CTAP)? If so, submit all of the following:
* A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement;
* A copy of your most recent SF-50 "Notification of Personnel Action'', noting your positions, grade level, and duty location;
* A copy of your latest performance appraisal including your rating; and
* Any documentation from your agency that shows your current promotion potential if applicable.
* Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:
* Position title;
* Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee);
* Agency; and
* Beginning and ending dates of appointment.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Customer Service Rep
Technical support representative job in Fort Smith, AR
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS:
Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
Assesses customer need for additional products/services
Assesses customer compliance with physician orders
Answers questions and provides customer education regarding products/services
Documents calls in computerized record keeping system
Enters customer orders in computerized system
Verifies and updates demographic information such as address and telephone number in computerized records
Customer Service Rep
Technical support representative job in Fort Smith, AR
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS:
Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
Assesses customer need for additional products/services
Assesses customer compliance with physician orders
Answers questions and provides customer education regarding products/services
Documents calls in computerized record keeping system
Enters customer orders in computerized system
Verifies and updates demographic information such as address and telephone number in computerized records
IT Service Technician III
Technical support representative job in Fayetteville, AR
As a key member of the IT team, the IT Service Technician III role provides advanced IT user support, account setup, and administration of various IT systems for all Rausch Companies business units and team members. This in-office role reports directly to the SVP of Technology & People, is critical to the efficient operation of the business, and requires regular interaction with all levels of personnel in the organization.
Duties & Responsibilities:
Provide onsite and remote IT support as required for company personnel
Provide effective communication for issue resolution with company personnel
Maintain and improve IT standard operating procedures (SOPs) relating to areas of ownership
Participate in the testing, implementing, maintaining and controlling of PC/LAN systems
Provide technical assistance for cybersecurity and phishing prevention and remediation
Participate in on-call rotation to provide after-hours support (as needed)
Support the company's remote access tools, like SonicWall VPN, to ensure secure connectivity
Perform new hire credential and security set up
Perform imaging and set up of devices, such as laptops, iPads, and iPhones
Respond to IT helpdesk support tickets in accordance with established SLAs and close out completed tickets in a timely manner- maintaining a clean and orderly ticketing system
Track and manage the usage of software licenses
Maintain inventory of IT assets (ex: laptops, desktops, mobile devices)
Assist with managing active directory, group policy, and system updates in coordination with System Admin
Administer cloud-based services, such as Microsoft 365
Management of endpoint security (ESET) including deployment, configuration, monitoring, and incident response
Create and program employee ID badges
Other duties as assigned
Requirements
Qualified candidates should possess a minimum 3+ years of recent, professional, hands on and over the phone technical support experience
Excellent Customer Service skills (genuine desire to help customers with issues)
Strong team player working on both shared and individual assignments
Technically minded with a focus on customer service
Experience with malware and virus removal
Candidates must have in depth knowledge of the Windows OS (Win10, Win11)
Strong PC hardware troubleshooting/repair skills (preferably on HP and/or Dell devices)
Ability to troubleshoot common issues with mobile devices (iPhones and iPads)
Ability to manage user accounts, group, OUs through Microsoft Active Directory
Experience with problem ticket management systems
Proven experience with assessing the severity of reported issues and juggling multiple high priority support tickets
Perform daily operations to maintain business functions
Preferred Qualifications:
A+, Network+, or MCP Certifications are a plus
Associate's Degree or Bachelor's degree in Information Technology or comparable IT support experience
Previous experience in a technical support position in a fast-paced environment
Previous customer service experience
A strong dedication to quality customer service and a working knowledge of enterprise-wide service delivery procedures
Hands on troubleshooting experience with common Network connectivity (LAN, DNS, TCP/IP, Wi-Fi) and Remote access
Strong verbal and written interpersonal and communication skills
Superior telephone etiquette and an ability to deal effectively with customers, vendors, peers, and management
Physical Demands
Lifting up to 20 pounds occasionally and frequently moving small objects
Frequently sitting for long periods of time
Walking or standing occasionally
This position works mostly indoors going outdoors may be frequently required
Must have manual use of hands and vision to use computer constantly
Employee Benefits
Medical Insurance - PPO and HDHP Options
HSA - with eligible HDHP
Dental and Vision Insurance
401(k) - includes company match of up to 5%
Generous Paid Time Off (PTO)
Paid Maternity and Paternity Leave
Adoption Assistance and Leave
Tuition Assistance
And More!
Mid-Level Contract Support
Technical support representative job in Fayetteville, AR
The Mid-Level Contract Support Specialist manages cradle-to-grave acquisition tasks, ensuring all procurement actions comply with the FAR, VAAR, and the agency's internal procedures.
Requirements
Develop and review acquisition plans, market research, and cost/price analyses.
Prepare solicitations, modifications, and award documentation.
Draft Statements of Work (SOW), Performance Work Statements (PWS), and IGCEs.
Support source selection documentation and evaluation activities.
Monitor post-award performance and advise on contract administration.
Provide acquisition guidance to technical and program personnel.
Qualifications
Education: Bachelor's degree or 24 semester hours in business, finance, law, or related disciplines.
Experience: Minimum of three (3) years of federal acquisition experience within the last five (5) years.
Skills: Knowledge of FAR/VAAR lifecycle, analytical skills, and proficiency in eCMS, FPDS-NG, and CPARS.
DJS Financial Services is committed to equal employment opportunity and fair pay. We comply with all applicable federal and state laws governing nondiscrimination in employment and pay transparency. We encourage applicants from diverse backgrounds to apply and prohibit discrimination on the basis of race, color, religion, sex (including sexual orientation and gender identity), national origin, age, disability, genetic information, or veteran status. Pay is commensurate with experience and location.
Customer Service Rep(05302) - Short and late-night shifts available
Technical support representative job in Van Buren, AR
Job Description*Uphold Domino's standards of grooming, uniform, and appearance. *Collect cash and credit card payments. *Promote pizza products and specials. *Receive cross-training for preparing products and ingredients,closing and opening procedures, operating pizza oven, and properly boxing products for delivery or carryout.
*Check products for accuracy against quality standards.
*Exhibit a sense of urgency when answering store phones or helping carryout customers.
*Provide quality customer service to internal and external customers both over the phone and in person.
*Speak and write clearly and accurately.
*Exhibit comprehension of using a computer based order entry system.
*Contribute to and promote an atmosphere of teamwork, energy, and fun.
Additional Information
All your information will be kept confidential according to EEO guidelines.
IT Support Technician
Technical support representative job in Ratcliff, AR
Job DescriptionSalary: Based on Experience
Join our compassionate team at RVPCS - If troubleshooting is your superpower, this is your next job!!
Job Type:Full-time - Monday - Friday
Pay:will be based on experience
Expected hours: 40 hours per week
General Responsibilities:
The IT Support Technician will troubleshoot and maintain the organization's network systems.
**Safety Sensitive**
Reports To: IT Systems Manager
Essential Functions:
Maintains network systems, installs new hardware, modifies existing hardware, and maintains related network software and applications.
Installs and maintains peripheral devices, including printers, hubs, routers, and other equipment.
Communicate with end users to understand and troubleshoot problems.
Conducts periodic diagnostics and testing to ensure optimal network function and minimal downtime.
Maintains email and intranet services, adding and removing users and accounts.
Collaborates with the network administrator to review and analyze hardware and software needs; recommends changes.
May be required to work on-call or long hours in case of network malfunction.
Performs other duties as assigned.
Education/Experience:
At least 3 years of experience in network maintenance and user technical support preferred.
A+, Network+, and/or similar certifications are highly preferred.
Associate's degree in computer science or equivalent experience preferred.
Required Skills/Knowledge/Abilities:
Excellent interpersonal and customer service skills.
Basic understanding of existing network programs and capabilities.
Excellent workstation and network troubleshooting skills.
Excellent organizational skills and attention to detail.
Strong analytical and problem-solving skills.
Proficient with Microsoft Office Suite or related software.
Ability to handle protected health information (PHI) in a manner consistent with the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift 15 pounds at a time.
RVPCS is an Equal Opportunity/Affirmative Action employer. - "
This position is governed by mandated Federal and State regulations and the policies and procedures of River Valley Primary Care Services, Inc."
Benefits:
403(B) - Retirement
403(B) Matching - 5% max
AD&D Insurance
Medical, Vision, and Dental Insurance
Employee Assistance Program (EAP)
Employee Discounts
Flexible Spending Account
Life Insurance
PTO
Customer Service Representative - Fayetteville, AR
Technical support representative job in Fayetteville, AR
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
Patient Support Representative
Technical support representative job in Tahlequah, OK
Job Details Tahlequah, OKDescription
We are seeking a Patient Support Representative who enjoys helping people with compassion and integrity, to join our team.
We help our patients by:
Screening patients to determine eligibility for Government & Third-Party programs such as Medicaid, ACA/marketplace, and Social Security Disability, assisting patients throughout the application process
Building relationships and providing excellent customer service to patients, patient families, partner staff, agencies and peers to help facilitate applications
Communicating, clearly and effectively both orally and in writing
Qualifications
Must be:
Self-motivated, dependable and adaptable
Organized and have strong time-management skills
Able to follow all HIPAA, state and federal guidelines
Knowledgeable of office equipment including, phone, fax, computers and email
Bilingual (Spanish) a plus
Past experience desired, not required:
Medicaid experience
Work in hospital or medical office setting
Insurance verification
Social Services and/or Patient Advocate
Working knowledge of hospital systems (ie: Epic, Cerner, Meditech)
We offer a robust employee benefits package, including, not limited to:
Medical, Dental, Vision
Paid Holidays and Paid Time Off
Life, Personal Accident and Disability Insurance
401K retirement plan
Flexible Spending Accounts
Employee Referral Bonus Program
Discounts on hotels, vacations, car rentals
Immediate access to 24/7 Telehealth service
Heavener, OK - Plant Help Desk Technician (3rd Shift)
Technical support representative job in Heavener, OK
Bachoco Group is a leading multi-business and multiprotein producer, and one of the top ten largest globally, with over 40,000 employees. We offer a wide portfolio of products, including chicken, eggs, pork, beef, pet food, and more. Through Bachoco USA, we deliver high-quality chicken products to the U.S. market, serving retail, food service, and national accounts through our fully integrated operations, which include farms, hatcheries, feed mills, and processing plants.
Join us and be part of our success!
Work Schedule: Monday - Friday, Saturdays as needed (11:00pm-8:00am)
Summary: Provide support for the technology environment by analyzing requirements, resolving problems, and installing hardware and software solutions.
Essential Duties and Responsibilities: include the following. Other duties may be assigned.
* Configure and install client equipment for end users. Includes desktops, laptops, tablets, printers, scanners, MFPs, Projectors, TVs, Desk phones, and cell phones.
* Assists other areas of IT with the installation and troubleshooting of Servers, switches, routers, wireless access points, UPS, and Security Cameras.
* Support various third-party vendors with plant specific computer systems.
* Replace or install network cable between offices and network cabinets.
* Troubleshoot all issues with client devices and software including Windows OS, Microsoft Office products, and various software applications.
* Routinely upgrade software and operating systems with latest security patches.
* Document hardware locations and configurations with IT inventory system.
* Use Help Desk ticket system to track all support requests.
* Review and document all changes or new processes in IT knowledgebase system.
* Travel and work within office areas, poultry plant, and feed plant locations
* Requires a flexible schedule to support facilities in production 24/7 as well as to participate in an on-call 24/7 support rotation.
* Will be trained to use scissor lift to aid in support
Supervisory Responsibilities: This job has no supervisory responsibilities.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience: Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Certificates, Licenses, Registration: Must have a valid driver's license.
Computer Skills: To perform this job successfully, an individual should have knowledge of all Microsoft Operating Systems, Microsoft Office and a very good understanding of PC, Printer and Networking hardware.
Other Qualifications: Performs all aspects of the job with little assistance from others. Demonstrates a positive and helpful attitude in all aspects of the position and is able to perform all help desk related tasks with minimal guidance. Makes an effort to stay current in the computer science field. Must have two or more years of experience in the help desk function before being considered for promotion to the next level. Complies with Bachoc USA's policies and procedures.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and peripheral vision.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is frequently exposed to risk of radiation. The employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles and risk of electrical shock. The noise level in the work environment is usually moderate.
An Equal Opportunity Employer to include women, minorities, veterans and persons with disabilities.
* Notice to Third Party Recruitment Agencies: Please note that Bachoco USA and its subsidiaries do not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement, Bachoco USA and its subsidiaries shall explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of Bachoco USA.
Nearest Major Market: Fort Smith
Nearest Secondary Market: Oklahoma
Technical Expert - Airports
Technical support representative job in Fayetteville, AR
Fayetteville, AR; North Kansas City, MO; Oklahoma City, OK; Overland Park, KS; Tulsa, OK ** We are Olsson, a team-based, purpose-driven engineering and design firm. Our solutions improve communities, and our people make it possible.
Our most meaningful asset is our people, and we are dedicated to providing an environment where they can continue to learn, grow, and thrive. Our entrepreneurial spirit is what has allowed us - and will continue to allow us - to grow. The result? Inspired people, amazing designs, and projects with purpose.
**Job Description**
The Airports team provides services for a variety of airport projects including paving, grading, buildings, airport lighting, and fuel systems. As a Technical Expert on the Airports team, you will be responsible for elevating the level of technical expertise and project management capabilities within the firm. You will provide company-wide direction, internal consultation, and specialized services to clients. You may also travel, work with the sales team to market firm services, and serve as contact for key clients.
**Qualifications**
**You are passionate about:**
+ Working collaboratively with others.
+ Having ownership in the work you do.
+ Using your talents to positively affect communities.
**Primary Responsibilities:**
+ Serves as a subject matter expert for the firm, acting as an advisor internally and externally and elevating the level of technical capabilities through mentoring of staff.
+ Provides firmwide direction, internal consultation, and services to clients in a specialized service or discipline integral to the firm.
+ Maintains company profile by participating in key projects.
+ Maintains a reputation as a technical expert outside of the firm; writes papers, gives technical presentations, and/or regularly represents the firm in professional and technical societies.
+ Collaborates internally to develop and implement strategies and best practices that align with discipline trends and standards.
+ Provides direction in putting together technical resources for key projects, using resources effectively.
+ Promotes efficiencies in producing quality work and ensures quality control standards are maintained.
+ Researches and analyzes discipline-related data, trends, and emerging technologies to provide insights and recommendations internally and externally.
+ Monitors and evaluates the effectiveness of industry-related initiatives within the discipline and makes recommendations for improvements or modifications as needed.
+ Builds and maintains relationships with key stakeholders and industry partners to stay informed of developments and to identify opportunities for collaboration.
+ May represent the firm on governing bodies of professional organizations to elevate the profession and the firm's brand.
+ May serve as a discipline quality leader to support discipline efforts to implement, educate, and continuously improve Olsson's Quality Management Program.
**Experience, Education and Certifications:**
+ Bachelor's degree in engineering, sciences, construction, planning, landscape architecture or a related area preferred. In lieu of a bachelor's degree, an associate degree with equivalent experience is required.
+ A minimum of 12 years' experience in a civil engineering discipline with a focus on airports.
**Expectations** :
+ Is thoroughly familiar with the firm's services, clientele, goals, policies, and procedures aligned with the firm's tenets, values, and vision.
+ Is thoroughly familiar with Olsson's Quality Management Program.
+ Has a strong understanding of engineering business consulting.
+ Possesses highly specialized technical knowledge related to a particular service or discipline.
+ Has a proven track record in meeting and exceeding client expectations through innovative technical services.
+ Has excellent communication, leadership, and presentation skills.
\#LI-AF1
**Additional Information**
Olsson is a nationally recognized, employee-owned firm specializing in planning and design, engineering, field services, environmental, and technology. Founded in 1956 on the very mindset that drives us today, we're here to improve communities by making them more sustainable, better connected, and more efficient. Simply put, we work to leave the world better than we found it.
As an Olsson employee, you'll receive our traditional benefits package (health care, vision, dental, paid time off, etc.), plus you'll:
+ Engage in work that has a positive impact on communities
+ Receive an excellent 401(k) match
+ Participate in a wellness program promoting balanced lifestyles
+ Benefit from a bonus system that rewards performance
+ Have the possibility for flexible work arrangements
**Please note:** The benefits listed above apply to full-time employees. If you're applying for an internship, you can learn more about internship-specific offerings and experiences at Olsson by visiting ********************************** .
Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status.
Olsson understands the importance of privacy and is committed to protecting job applicants' personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the "CCPA"), this notice explains Olsson's practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices.
For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Noticehere (************************************** .
Create a Job Alert
Interested in building your career at Olsson? Get future opportunities sent straight to your email.
Customer Service Representative
Technical support representative job in Fort Smith, AR
At Foundeverâ„¢, experience is everything:
At Foundever, we deliver leading customer experience (CX) solutions to global clients that offer their consumers many products including, financial services, technical and warranty support, and roadside assistance. All calls are inbound calls only - no cold calling.
Customer Service Representatives will be supporting one of the largest insurance and banking providers in the U.S. and will assist with entry-level banking and financial needs. We invest in our people by providing paid training along with growth and development opportunities. For example, 84% of our managers are internal promotions.
Location Requirements: Must live within the commuting range of our Fort Smith office, located at 4600 Towson Ave #275, Fort Smith, AR 72901, as this position is based onsite.
Skills, Knowledge, & Abilities:
Active listening skills, effective verbal and written communication skills
Ability to solve complex situations, utilizing questioning and deductive reasoning skills
Demonstrated ability to navigate multiple systems
High service aptitude with a personal drive to serve/display compassion and empathy
Willingness to learn and develop skills to improve your work performance
Benefits:
Pay $17/H
100% paid Professional Training at $15/H
Expected hours: No less than 40 per week, Weekends as needed
401(k)
Medical, Dental, Vision and Wellness Benefits
Employee Assistance Program (EAP)
Paid Time Off
Employee discounts
Referral Bonuses
Internal Mobility (84% of our managers are promoted within)
Requirements:
Must be at least 18 years of age
Must have a HS Diploma or GED Equivalent
Preferred 6 months-1 year of relevant work experience
Must have open availability during hours of operation
Location Requirements: Must live within the commuting range of our Fort Smith office, located at 4600 Towson Ave #275, Fort Smith, AR 72901, as this position is based onsite.
Military Friendly:
Foundever is a 2024 Military Friendly Employer. We are proud partners of Military One Source, Military Spouse-Employment Partnership, and other veterans organizations. We recognize the commitment it takes to serve our country and value the unique skills and experience veterans bring to the workforce. Experience built on integrity, leadership, discipline, dedication, and respect.
About Foundever
Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology, and expertise are designed to support the operational needs of our clients and deliver a seamless experience to customers in the moments that matter.
Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX.
Get to know us at ***************** and connect with us on Facebook, LinkedIn and Twitter.
EEO:
Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
Get to know us at ***************** and connect with us on Facebook, LinkedIn and Twitter.
Customer Service Rep(05357)
Technical support representative job in Alma, AR
Customer Service Representative
Duties & Responsibilities:
We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service.
Your job responsibilities would include (but are not limited to):
Greeting customers and taking orders with a smile!
Operating the cash register and collecting payment from customers.
Making consistent products within Domino's Pizza guidelines.
Maintaining a clean and organized work environment from our customer's viewpoint.
Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards.
What are we looking for?
A fun and friendly person, who is comfortable talking to strangers.
A team player who is punctual and has a positive attitude!
You are at least 16 years of age.
Pass a Criminal Background check.
Qualifications
Must have a clean record. Background check will be ran.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Technical Expert - Airports
Technical support representative job in Fayetteville, AR
We are Olsson, a team-based, purpose-driven engineering and design firm. Our solutions improve communities, and our people make it possible.
Our most meaningful asset is our people, and we are dedicated to providing an environment where they can continue to learn, grow, and thrive. Our entrepreneurial spirit is what has allowed us - and will continue to allow us - to grow. The result? Inspired people, amazing designs, and projects with purpose.
Job Description
The Airports team provides services for a variety of airport projects including paving, grading, buildings, airport lighting, and fuel systems. As a Technical Expert on the Airports team, you will be responsible for elevating the level of technical expertise and project management capabilities within the firm. You will provide company-wide direction, internal consultation, and specialized services to clients. You may also travel, work with the sales team to market firm services, and serve as contact for key clients.
Qualifications
You are passionate about:
Working collaboratively with others.
Having ownership in the work you do.
Using your talents to positively affect communities.
Primary Responsibilities:
Serves as a subject matter expert for the firm, acting as an advisor internally and externally and elevating the level of technical capabilities through mentoring of staff.
Provides firmwide direction, internal consultation, and services to clients in a specialized service or discipline integral to the firm.
Maintains company profile by participating in key projects.
Maintains a reputation as a technical expert outside of the firm; writes papers, gives technical presentations, and/or regularly represents the firm in professional and technical societies.
Collaborates internally to develop and implement strategies and best practices that align with discipline trends and standards.
Provides direction in putting together technical resources for key projects, using resources effectively.
Promotes efficiencies in producing quality work and ensures quality control standards are maintained.
Researches and analyzes discipline-related data, trends, and emerging technologies to provide insights and recommendations internally and externally.
Monitors and evaluates the effectiveness of industry-related initiatives within the discipline and makes recommendations for improvements or modifications as needed.
Builds and maintains relationships with key stakeholders and industry partners to stay informed of developments and to identify opportunities for collaboration.
May represent the firm on governing bodies of professional organizations to elevate the profession and the firm's brand.
May serve as a discipline quality leader to support discipline efforts to implement, educate, and continuously improve Olsson's Quality Management Program.
Experience, Education and Certifications:
Bachelor's degree in engineering, sciences, construction, planning, landscape architecture or a related area preferred. In lieu of a bachelor's degree, an associate degree with equivalent experience is required.
A minimum of 12 years' experience in a civil engineering discipline with a focus on airports.
Expectations:
Is thoroughly familiar with the firm's services, clientele, goals, policies, and procedures aligned with the firm's tenets, values, and vision.
Is thoroughly familiar with Olsson's Quality Management Program.
Has a strong understanding of engineering business consulting.
Possesses highly specialized technical knowledge related to a particular service or discipline.
Has a proven track record in meeting and exceeding client expectations through innovative technical services.
Has excellent communication, leadership, and presentation skills.
#LI-AF1
Additional Information
Olsson is a nationally recognized, employee-owned firm specializing in planning and design, engineering, field services, environmental, and technology. Founded in 1956 on the very mindset that drives us today, we're here to improve communities by making them more sustainable, better connected, and more efficient. Simply put, we work to leave the world better than we found it.
As an Olsson employee, you'll receive our traditional benefits package (health care, vision, dental, paid time off, etc.), plus you'll:
Engage in work that has a positive impact on communities
Receive an excellent 401(k) match
Participate in a wellness program promoting balanced lifestyles
Benefit from a bonus system that rewards performance
Have the possibility for flexible work arrangements
Please note: The benefits listed above apply to full-time employees. If you're applying for an internship, you can learn more about internship-specific offerings and experiences at Olsson by visiting ***********************************
Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status.
Olsson understands the importance of privacy and is committed to protecting job applicants' personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the "CCPA"), this notice explains Olsson's practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices.
For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Notice here.