Technical support representative jobs in Fort Wayne, IN - 231 jobs

About the Role As a CBRE Data Center Installer, you the installation of network cabling and infrastructure within a data center environment. We are looking for a highly energetic, result oriented, passionate, and hands-on team members with a desire to join a growing team. The person should be self-starter, adaptable with attentive to detail and able to work with minimal supervision. ESSENTIAL DUTIES AND RESPONSIBILITIES · Installation/decommissioning of network and cabling infrastructure in a Data Center environment. · Deliver sustainable and repeatable solutions and processes, always with an eye on improvement. · Provide structured feedback on project progress to Stakeholders. · Exhibit quality workmanship on all work and maintain Data Center cleanliness. · Follow all production, safety and quality standards, codes, and industry best practices. · Collaborate with various Stakeholders to remove project obstacles. · Reading and comprehending blueprints and building documentation/redline work. · Broad understanding of Data Center infrastructure technologies. SKILLS AND QUALIFICATIONS · Knowledge and use of basic telecom hand tools. · Must understand customer service. · Cleared understanding of job safety requirements. · Reports to Operations Manager and take daily directions from Technician, Technician II, Lead Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential. Applicant AI Use Disclosure: We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. These updates reflect our commitment to clarity, inclusivity, and a consistent candidate experience across all postings. I ask you to encourage your teams to begin incorporating the updated statements into all new job adverts immediately - this will help us maintain alignment with our brand tone and hiring values. Our Values in Hiring At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications. Disclaimers Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future Relocation assistance and sign-on bonuses may be available on select positions only, for qualified candidates based on role requirements and experience #directline #cbredirectlinereferral

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Benefits: U.S.-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company contribution, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. U.S.-based employees also receive, per calendar year, up to 6 scheduled paid holidays. Additionally, eligible hourly/non-exempt and exempt employees accrue up to 112 hours of PTO based on years of service and may annually take up to 8 hours of paid volunteer time. Additional paid sick leave is also provided if required by state or local law. Summary of Position: The Technical Support Specialist I plays a crucial role in ensuring the operational efficiency and functionality of Denali's solutions in various locations. This role involves providing on-site technical support, troubleshooting hardware and software issues, and maintaining a high level of customer satisfaction. Key responsibilities include diagnosing problems, implementing solutions, and offering training to end-users. The Field Support Technician must possess strong communication skills and technical expertise to deliver effective support in dynamic environments. Essential Functions: * Install, configure, and maintain Denali Solutions at customer locations * Collaborate with clients to understand their unique requirements and provide tailored solutions * Conduct on-site assessments to ensure compatibility and optimal performance of systems * Provide training to client's staff on the operation and maintenance of installed systems * Collaborate with the engineering team to enhance and customize solutions based on client feedback * Maintain accurate documentation of installations, configurations, and troubleshooting procedures * Effectively communicate with clients to address inquiries, provide technical support, and offer guidance on system optimization Competencies: * Ensures Accountability * Tech Savvy * Communicates Effectively * Values Differences * Customer Focus * Resourcefulness * Drives Results * Plans and Prioritizes * Decision Quality * Self-Development Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee in this position frequently communicates with other co-workers/clients who have inquiries about the various projects and other needs. Must be able to exchange accurate information in these situations. The employee must be able to remain in a stationary position 75% of the time. The employee in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operate a computer and office machinery such as a calculator, keyboard, copy machine and printer. Frequently moves boxes with equipment weighing up to 25lbs across the building and/or to other offsite buildings for various project needs. Required Education and Experience: * High School Diploma * 1-3 years of Experience Qualifications: * 1-3 years of combination Hardware/Software/IT experience supporting both proprietary and standard applications * Forklift certification or willingness to obtain * Strong ability to troubleshoot hardware and software problems * Travels to customer locations as necessary to provide service * Strong written and verbal communication skills * Attends regular ongoing education as scheduled by the employer or manufacturer of equipment AAP/EEO Statement: 3MD Inc. is an equal opportunity employer and does not discriminate based on gender, sex, age, race, color, religion, marital status, national origin, disability, sexual orientation, gender identity or expression, veteran status, or any other category that is protected by applicable law. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Category Sales and Marketing Description A Technical Support Specialist for KMC Controls provides direct technical-sales support to KMC customers (System Integrators, System Distributors, OEMs, and Wholesale channel partners), primarily through a defined territory, though coverage outside the territory may be needed at times. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Other duties may be assigned. The below statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and requirements of personnel as classified. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Provide direct technical sales support to KMC customers (SI's OEMs, and wholesale channel partners) including but not limited to: * Answer technical sales questions via email, telephone, internet, and other written or oral communications. * Review project specifications for the proper selection of KMC equipment and development of technical solutions to meet specification intent. * Travel to job sites to resolve issues, as needed. * Provide direct Technical Sales and advisory support to KMC Area Vice Presidents as needed. * Assist customers in the preparation of project submittal information as needed: * Select KMC products to meet application needs. * Create typical application wiring diagrams. * Review customer submittal information for completeness & accuracy. * Develop standardized written sequences of operation. * On occasion for specific projects and customers with prior approval: * Write application software panel files and test for proper operation. * Create/develop associated graphical library files * Create/develop associated schedules, trends, alarms, and other software items for a complete application engineered product or project. * Interface with customers to clarify ambiguities in specifications, product performance, etc. to deliver a complete, functional result. * Format shall follow the agreed upon KMC style guide for such programming. * Files shall be fully documented according to the style guide. * Provide KMC approved standard product training classes to authorized KMC Customers according to the assigned schedule maintained by KMC's Organizational Development Manager. * Provide KMC approved customized "mentoring" training classes to KMC customers. * Provide customized "mentoring" and training to select OEM customers and select customers on specific products & applications relevant to the OEM channel as needed. * Provide copies of any developed panel files & related materials to the VP-Technical Support team that is creating and maintaining the KMC "Standard Applications Library". Assist with/execute assigned feasibility study projects within agreed upon schedules. * Assist with/execute assigned field test projects in conjunction with local resources and customers within agreed upon schedules. * Assist Area Vice Presidents in completing the New Product Proposal form to satisfy identified market needs. NPP forms define answers to the questions of form/fit/function of a new or modified product and include but are not limited to the following: * Product specs and functional requirements * Desired & required feature definitions * Market applications, including all "pull along" devices * Competitive analysis of competitive models vs. KMC's solution * Identification of competitive advantages of KMC's solution * Target sell price of the KMC solution * Definition of estimated annual volumes. * Expected "time-to-market" requirements * Be the "content expert" on assigned product categories and make recommendations for new products, features, and obsolescence of old products. * As necessary, conduct technical product presentations to customers or potential customers. * As necessary, refer non-sales related technical support questions to the Technical Support and Applications department. * Actively/daily engage in the use of the company's CRM system. * Represent KMC Controls at various trade shows and conferences. * Travel as directed and approved (expected to range between 40 - 70%) Position Requirements QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * 5 years Design/Development Engineering in HVAC Digital Controls OR * 5 years' experience in Field Application Engineering & Support of HVAC Controls and Digital Systems OR * 3 years Direct selling of HVAC controls in Branch or Independent representative office of KMC Controls (preferred) or competitor such as Johnson Controls, Honeywell, Siemens, Delta, Reliable, Automated Logic or similar. * Niagara AX/N4 experience/certification is preferred. SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities but may be required to direct members of a design team to perform tasks required to complete product development. EDUCATION and/or EXPERIENCE Associate or BS degree in Electrical Engineering, HVAC Technology, or Control Systems, with emphasis in a technical discipline. * Proven experience in technical sales, preferably in the HVAC industry. * In-depth knowledge of HVAC systems, controls, and building automation. * Familiarity with KMC Controls' product portfolio and software platforms is a plus. * Niagara AX/N4 experience/certification is preferred. * Experience in Field Application Engineering & Support of HVAC Controls and Digital Systems is preferred. * Design/Development Engineering in HVAC Digital Controls is preferred. * Willingness to travel as needed to meet with clients, attend trade shows, and industry events. LANGUAGE SKILLS Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers and regulatory agencies. Ability to effectively present information to the technical staff and management. MATHEMATICAL SKILLS Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations. Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis. REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to handle, or feel objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to stand or walk; and talk or hear. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. Full-Time/Part-Time Full-Time Position BAS Technical Support Specialist Number of Openings 1 Exempt/Non-Exempt Exempt Location Kreuter Engineering Co Inc About the Organization For over 50 years, KMC Controls has helped facilities achieve higher levels of energy efficiency and indoor environmental quality by automating and controlling building systems. KMC Controls is an independent American manufacturer of building automation solutions for system integrators, system distributors, and OEM partners. KMC is dedicated to: * Building automation solutions that are easy to purchase, install, and use * Providing open, secure, and scalable systems * Facilitating reductions of energy consumption and operating costs * Increasing occupant comfort and productivity Our Mission Innovative and intuitive solutions; responsive and supportive people. Our Vision KMC Controls will provide innovative, easy-to-use building management and automation solutions. We will be known for our market focus, creativity, and dedicated, passionate employees. Made in the USA KMC Controls building automation devices are designed and manufactured in the U.S.A. under the ISO-9001: 2008 registered quality system. KMC partners enjoy a comprehensive 5-year product warranty and unparalleled post-sales support.

Job DescriptionTechnical Support Specialist ILocation: Fort Wayne, IN Pay: $20.00-$27.00 per hour Direct Hire Opportunity! Job SummaryAre you a tech-savvy problem solver who enjoys working directly with customers? We're seeking a Technical Support Specialist I to support and maintain Denali's technical solutions at customer locations. In this role, you'll be a key contributor to system performance, customer satisfaction, and successful on-site installations while working in dynamic field environments. What You'll Be DoingAs a Technical Support Specialist I, your core responsibilities will include: Installing, configuring, and maintaining Denali hardware and software solutions at customer sites Troubleshooting and diagnosing technical issues to ensure system functionality and optimal performance Collaborating with customers to understand requirements and deliver tailored technical solutions Conducting on-site assessments to confirm system compatibility and performance Providing hands-on training to customer staff on system operation and maintenance Working closely with engineering teams to improve and customize solutions based on client feedback Documenting installations, configurations, and troubleshooting activities accurately Communicating clearly with customers to address inquiries and provide ongoing technical support In addition, you will support warehouse operations between assignments and travel extensively to customer locations as needed.What We're Looking ForQualifications: High School Diploma or equivalent 1-3 years of experience in technical support, IT, hardware, or software environments Experience supporting both proprietary and standard applications Forklift certification or willingness to obtain Must be able to travel up to 100% of the time - various US locations and some international. Skills: Strong hardware and software troubleshooting abilities Excellent written and verbal communication skills Customer-focused mindset with strong problem-solving skills Ability to document processes and follow technical procedures Comfortable working independently and as part of a team Work Environment & Physical Requirements Work is performed in professional office, warehouse, and customer-site environments Frequent computer and office equipment use Ability to move equipment and boxes weighing up to 30 lbs Extended periods of standing, sitting, and moving throughout workspaces #FW18

Benefits: U.S.-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company contribution, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. U.S.-based employees also receive, per calendar year, up to 6 scheduled paid holidays. Additionally, eligible hourly/non-exempt and exempt employees accrue up to 112 hours of PTO based on years of service and may annually take up to 8 hours of paid volunteer time. Additional paid sick leave is also provided if required by state or local law. Summary of Position: The Technical Support Specialist I plays a crucial role in ensuring the operational efficiency and functionality of Denali's solutions in various locations. This role involves providing on-site technical support, troubleshooting hardware and software issues, and maintaining a high level of customer satisfaction. Key responsibilities include diagnosing problems, implementing solutions, and offering training to end-users. The Field Support Technician must possess strong communication skills and technical expertise to deliver effective support in dynamic environments. Essential Functions: Install, configure, and maintain Denali Solutions at customer locations Collaborate with clients to understand their unique requirements and provide tailored solutions Conduct on-site assessments to ensure compatibility and optimal performance of systems Provide training to client's staff on the operation and maintenance of installed systems Collaborate with the engineering team to enhance and customize solutions based on client feedback Maintain accurate documentation of installations, configurations, and troubleshooting procedures Effectively communicate with clients to address inquiries, provide technical support, and offer guidance on system optimization Competencies: Ensures Accountability Tech Savvy Communicates Effectively Values Differences Customer Focus Resourcefulness Drives Results Plans and Prioritizes Decision Quality Self-Development Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee in this position frequently communicates with other co-workers/clients who have inquiries about the various projects and other needs. Must be able to exchange accurate information in these situations. The employee must be able to remain in a stationary position 75% of the time. The employee in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operate a computer and office machinery such as a calculator, keyboard, copy machine and printer. Frequently moves boxes with equipment weighing up to 25lbs across the building and/or to other offsite buildings for various project needs. Required Education and Experience: High School Diploma 1-3 years of Experience Qualifications: 1-3 years of combination Hardware/Software/IT experience supporting both proprietary and standard applications Forklift certification or willingness to obtain Strong ability to troubleshoot hardware and software problems Travels to customer locations as necessary to provide service Strong written and verbal communication skills Attends regular ongoing education as scheduled by the employer or manufacturer of equipment AAP/EEO Statement: 3MD Inc. is an equal opportunity employer and does not discriminate based on gender, sex, age, race, color, religion, marital status, national origin, disability, sexual orientation, gender identity or expression, veteran status, or any other category that is protected by applicable law. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

As an IT Support Specialist II, you will be responsible for providing first point of contact IT support services to internal staff as well as investigate and resolve escalated software and hardware issues from various internal users. Accountable for supporting enterprise technology including hardware, software, telephones, printers, audio/video, etc. Ensure that resolutions to technical issues are resolved quickly, efficiently, and securely. Perform in-person or remote troubleshooting and provide resolutions for system malfunctions using diagnostic techniques and problem solving skills. Assist with project management, project implementation, system access management, and administrative duties. May perform backup duties for LAN/WAN server and network administration. Direct Reports: None HOW YOU WILL MAKE AN IMPACT 20% Provides effective technical support to internal staff for computer systems, hardware, and software issues that arise, consulting with or escalating to other technicians when appropriate, and providing timely responses to ensure issues are fully resolved and resolutions are communicated appropriately. Actively recognizes common issues and determines root causes of original problems with hardware and software. Ensure all security measures, AntiVirus, Firewall, IDS, web and email filters, scanner, etc. are functioning properly and maintain knowledge and awareness of existing and emerging cybersecurity best practices. 10% Install, configure, maintain, and troubleshoot new and existing technology as needed. Uses problem solving skills to troubleshoot hardware and software issues as they arise. Creates and maintains departmental documentation, including resolutions to common issues and departmental operating procedures. 10% Provides exceptional technical support and troubleshooting for various technology to include, but not limited to, smart phones, tablets, and video conference and other defined technology. Provides escalated support for PC, laptop, telephony, and mobile devices. 10% Researches and recommends new hardware, software or technology that could be beneficial to the organization. Collaborates with IT Leadership to recognize areas of technology where enhancement opportunities exist and recommends applicable methods of implementation. 10% Assist IT Leadership in identifying, coordinating, and conducting credit union staff training as directed to meet needs, maintaining competency and effectiveness of service to members. Assist IT Leadership in the development and execution of training programs to ensure the proper development of IT Technical Support Specialists. 10% Works on enterprise, cross-functional, and departmental projects as assigned by IT Leadership. 10% Assists with development and maintenance of required departmental reports. 5% Maintains inventory of all credit union owned hardware, and software deployed to staff. 5% Act as liaison to third party vendors and service providers as needed. Other duties as assigned by IT Leadership. 5% Provide mentoring, coaching, and training to junior level IT Technical Support Specialists and communication regarding any new or updated policies and procedures. Completes all IT related training. 5% Effectively engages in high level, self-directed time management and prioritization of workload. -- Must comply with all company policies and procedures, applicable laws, and regulations, including but not limited to, the Credit Union Secrecy Act, the USA PATRIOT Act, and the Office of Foreign Assets Control. WHAT YOU WILL NEED TO SUCCEED Experience 3+ years' work experience in an IT support role required. Understanding of Wired, Wireless and VPN network basics, and knowledge of IT Service Management processes in an enterprise environment preferred. Experience with creation and adjustment of a Windows system image using Sysprep and Windows Automated Deployment Kit tools; PC imaging software and enterprise remote configuration, support, and deployment tools; Windows Server tools to include, but not limited to, Active Directory, Exchange, DNS, DHCP, and Group Policy Management in an enterprise environment; basic knowledge of enterprise anti-virus solutions and windows file server maintenance, support, and permissions. iPad, iPhone, Android, LTE Hotspot and other wireless device setup and support experience preferred. Education / Certifications / Licenses A High School Diploma or equivalent. A+ and Net+ Certifications are also required. Must have valid driver's license. PREFERRED SKILLS Must be able to work in a team environment with the ability to interact in a positive manner with peers, management, and other departments. Professional level of verbal and written communication skills are essential to the position. Ability to evaluate technical issues and different solution options by asking the right questions and acquiring data from multiple and diverse sources when solving problems. Demonstrated ability to plan and prioritize work to meet commitments by breaking down objectives into appropriate actions and anticipate and adjust plans as needed. Demonstrates a current knowledge of Credit Union philosophy, history, organizational standards, policies, and procedures. Ability to provide world class member service while executing Interra's vision, mission, and delivery of Core Values. INTERPERSONAL SKILLS Courtesy and tact are essential elements of the job. Work involves personal contact with members and others inside and outside the organization, generally regarding fairly routine matters for the purposes of giving and obtaining information or instructions, updating or referring. Communications generally require shorter and not in-depth discussions. COMPETENCIES Drive Results - Consistently accomplishes goals even under adverse conditions. Has a strong bottom-line orientation. Pushes self and helps others achieve results. Functional Expertise - Possesses a sufficient level of technical and professional skill or knowledge in position-related areas; keeps up with current developments and trends in areas of expertise; actively seeks ways to grow and be challenged using both formal and informal development activities. Integrity & Trust - Is widely trusted; is seen as a direct, truthful individual; has credibility within their areas of expertise; keeps confidences; doesn't misrepresent themselves for personal gain. Interpersonal Savvy - Relates to and can connect with diverse individuals and groups at all levels within the organization. Externally, builds appropriate relationships and rapport with members and external partners. Manage Complexity - Makes sense of complex information, processes, and activities to effectively solve problems. Defines situations accurately before determining problems and formulating approaches to solutions; is able to accomplish complex tasks with minimal guidance or instruction. Member Focus - Builds and maintains collaborative relationships with internal and external members which result in member satisfaction with both the process and the outcome. ADA REQUIREMENTS Physical Requirements Able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in an emergency situation. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable, and timely attendance. Working Conditions Must be able to routinely perform work indoors in climate-controlled shared work environment with minimal noise. Mental and/or Emotional Requirements Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to complete basic mathematical calculations, spell accurately, and understand computer basics. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of member service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters. ACKNOWLEDGEMENT Nothing in the position description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This Job description is not a contract and should not be constructed as a guarantee of employment for any period of time. Interra Credit Union is an Equal Opportunity Employer and does not discriminate against employees or applicants based on race color, religion, sex/gender, national origin, disability, age, or any other category protected by law. Why JoinIN Culture: We believe that a positive work environment is key to success. Staying engaged, informed, and keeping it fun, is how we achieve this. Professional Growth: Our Learning and Development Team not only provide day 1 training but continuous improvement and career development for all levels. Competitive Salary: Attractive compensation package with performance-based incentives and bonuses. Benefits: Comprehensive health insurance, 401(k) matching, tion reimbursement, company holidays, and generous PTO. Community Involvement: Being an active member in communities that we are a part of is important to us. We live here, work here and stay involved here! Visit our Opportunities page for more information. For more information about the role or the application process, please reach out to Ali Barden, AVP Talent Acquisition and Retention Lead at ******************

Wavetronix is looking for an Applications Specialist (externally this role will be called ITS Traffic Signal Technician) who is eager to help solve customer technical problems and professionally walking them through the installation, training, and support of new and existing products. The position has been adjusted with the expectation that team members will be able to commute daily to the Tripoint area (where Indiana, Ohio, and Michigan meet), generally near Angola, IN. This decision aligns with our CEO's vision of fostering strong in-person connections among team members and while we continue to operate remotely for now in this region, we plan to establish a physical office in the area within the next few years. By positioning our team near this future hub, we're laying the groundwork for a smooth transition and ensuring that everyone will be within reasonable commuting distance once the building is in place. A successful Applications Specialist will: * Exhibit Wavetronix core values: * People First: demonstrates professional behavior, is a stabilizing team influence, and builds the team upward * Growth Mindset: works to constantly improve processes and improve personally * Innovation Driven: has ability to solve problems * Master installation and configuration of Wavetronix core products * Demonstrate and troubleshoot Wavetronix products * Build positive relationships with customers * Be self‐motivated and enjoy working on and with teams * Have clear written and verbal communication skills * Be intrinsically motivated and enjoy working with the customer * Able to work flexible shifts and to adapt workflow to changing project schedules * Have previous field service experience in traffic signal/ITS cabinets * Provide technical training (typically up to 10 people) on products as needed either in the field or in office * Have the ability to give technical presentations * Review plans and design Wavetronix products into projects * Conduct technical site surveys * Provide service and customer support both in the field and over the phone * Help manage all on site installation/configuration of products * Diagnose errors or technical problems and determine proper solutions * Document processes and produce timely and detailed trip reports * Cooperate with the team and share information across the organization * Comprehend customer requirements and make appropriate recommendations * Keep track of current projects and support cases in CRM * Have a basic understanding of networking * Be excited about personal development and eager to engage in development training * Travel as required within and between territories. * Technical degree (EE, EET) or certifications in ITS/traffic industry preferred More specifically, the successful Applications Specialist will exhibit core competencies based on an aggressive training schedule as follows: 3 Month Milestones * Understand company core values, strategies, and initiatives * Demonstrate functional knowledge to troubleshoot, test, repair, and service Wavetronix technical equipment * Able to effectively use mobile tools and applications * Have a positive relationship with Wavetronix customers * Able to understand and effectively communicate technical procedures and processes to customer * Comprehend customer requirements and make appropriate recommendations to the client * Effectively communicate and cooperate with Technical Services and share information across the organization 6 Month Milestones * Master installation and configuration of Wavetronix products * Demonstrate the ability to troubleshoot, test, repair, and service technical equipment * Demonstrate functional knowledge of Wavetronix non‐core product line 12 Month Milestones * Ability to install, configure, troubleshoot, and demonstrate all Wavetronix products * Learn intersection and controller cabinet basic operation * Perform at least 5 solo technical customer visits Wavetronix is the leader in Radar in the Intelligent Traffic Industry. Our best Applications Specialists can work with all kinds of people, from roadside technicians to city planners and engineers. Candidates must be able to communicate effectively via email, phone, and in person. Candidates should be willing to get their hands dirty and solve the customer's problem, document the problem, and teach others how they solved that problem. About Wavetronix: Wavetronix purpose is to enable rewarding careers and foster personal development. Today, we meet that purpose by creating innovative technologies that make the world's roads safer and more efficient. Our core values include putting people first and embracing a growth mindset. We lead with insight and innovation; seek out, embrace, and solve difficult challenges; and strive to change the way our customers approach their problems. As a result, we have enjoyed strong growth over the last 24 years. We continue to invest in long-term growth, creating even more opportunities. If you share our values and have the education and experience to help us create the most talented work force in the traffic industry, we encourage you to apply.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training

Reports to: Helpdesk Supervisor FLSA Type: Non-Exempt HOURS: 8AM - 5PM :     Mammoth Tech provides versatile and tech-savvy contact center and debt collections services for the world's largest brands. Some of our clients have included a Top-10 Global Restaurant Company, and a Top-15 U.S. Healthcare System. We specialize in many business process outsourcing efforts such as contact center work, IT as a Service, and debt collections. We are a fast-paced, quickly growing company with a coast-to-coast presence, looking to expand multi-fold over the next few years. We currently have over 500 employees in 35 states. We maintain a network of subcontractor relationships that we routinely work with in another 8 locations. POSITION SCOPE : Mammoth Tech Help desk technician must have the good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers. The goal is to create value for clients that will help preserve the company's reputation and business. DUTIES & RESPONSIBILITIES : Serve as the first point of contact for customers seeking technical assistance over the phone or email. Perform remote troubleshooting through diagnostic techniques and pertinent questions. Determine the best solution based on the issue and details provided by customers. Walk the customer through the problem-solving process. Direct unresolved issues to the next level of support personnel. Provide accurate information on IT products or services. Record events and problems and their resolution in logs. Follow-up and update customer status and information. Pass on any feedback or suggestions by customers to the appropriate internal team. Identify and suggest possible improvements on procedures. Other duties as assigned. REQUIRED SKILLS/ABILITIES: Excellent verbal and written communication skills. Proficient in Microsoft Office Suite or related software. Excellent organizational skills and attention to detail. Excellent interpersonal skills. Ability to explain technical information in understandable language to non-technical staff members. Flexibility to work a variety of shifts with minimal notice Available to work regular overtime Proficiency with Windows Operating system and Thin Client environments Excellent oral communication skills Detail-oriented to keep detailed notes on tickets Highly organized to keep Help desk tickets order Ability to diagnose and resolve basic computer technical issues Extremely motivated self-starter Strong desire to learn Ability to work as a Team member QUALIFICATION/EDUCATION AND EXPERIENCES: High School diploma or equivalent 2+ years of experience working in a help desk environment PHYSICAL REQUIREMENTS: Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. This position must be located in our Defiance, OH office This position will be required to work 8AM - 5PM EST and possibly a rotating on call schedule. Mammoth Tech provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Mammoth Tech is an Affirmative Action/ Equal Opportunity Employer.

Purpose Our clients rely on the IT services we provide so they can serve their customers/clients, employ their staff, and add value to their communities. Increasing client confidence through timely, professional, friendly, and knowledgeable remote-support service is paramount to being the IT Leader we strive to be. Additionally, Corsica depends on the efficiency of Service Desk members to keep costs low. The purpose of the Service Desk Technician 2 is to provide client-centered, efficient, and effective level 2 remote support to Corsica clients. As an intermediate-level technician, the Service Desk Technician 2 plays a key role in minimizing client downtime and disruptions to client technical environments by resolving more complex and non-standard technical issues. Responsibilities The responsibilities for this position include: Receive, classify, and triage incidents and simple requests. Troubleshoot and resolve incidents to return service to clients as quickly as possible. Implement low risk, well-understood changes that are requested by end users. Follow standard operating procedures as documented in the Knowledge Management System. Work with the team and escalate as needed with the assistance of management. Stay up to date on the latest technologies through ongoing education. Maintain and update system documentation and event records. Competencies and Qualities Qualified candidates must meet the following job requirements: Able to function effectively in a high-paced environment Able to understand the perspective of the client in all service interactions Makes effective use of time and complete tasks efficiently and on time Able to work with a team, communicate effectively, and have high attention to detail Meets client and corporate expectations for attendance, quality, and performance Must have intermediate experience with each of the following: System hardware, software, and operating systems Active Directory and Group Policy administration Must have basic experience with each of the following: Cloud solutions such as Office 365 and Google Apps Networking concepts such as TCP/IP, DNS, and DHCP Switches, firewalls, and advanced infrastructure Experience with each of the following is a plus but not required: Cloud-based data-centers such as Azure and AWS Server applications such as SQL Server and RDS Voice technologies and phone systems Education, Experience, and Certifications Required Must have at least a high school diploma or GED. A minimum of 4 years of professional ITSM experience is required. Must have at least 2 certifications from vendors such as Apple, CompTIA, or Microsoft. Preferred Associate degree or better is preferred. MSP experience is preferred. Supervisory Responsibility This position has no direct reports and is not expected to supervise the work of others. This position may be expected to self-manage time and priorities based on incoming tickets, following Corsica policies and procedures. Work Environment In most cases, work will be performed in a climate-controlled office space. Work will require the use of standard office equipment, such as computers, phones, and multi-function printers. The position will be expected to make use of specialized tools and software for troubleshooting and maintaining systems and infrastructure. Travel Less than 1% travel is expected with this position. Physical Demands Candidate should be able to lift 20 pounds or more. The position will require sitting for long periods of time and may occasionally require bending, lifting, and driving. Position Type/Expected Hours of Work This is a full-time position for five, eight-hour days (40 hours total) per week. A one-hour lunch break is provided. Corsica provides 24x7x365 coverage, so shift times may vary depending on need. Expected shift will be communicated in advance. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

IT Level 1 Technician Pay Rate: $18.57 - 23.33 Department: Information Technology Key Responsibilities · Respond to and resolve technical support tickets and user requests in a timely and professional manner. · Provide in-person, phone, and remote desktop support across multiple office and group home locations. · Set up and configure desktops, laptops, thin clients, Chromebooks, and mobile devices. · Create, modify, and decommission user accounts in accordance with role-based access protocols. · Configure and support VPN access, Remote Desktop Services, and Microsoft 365 accounts. Every effort has been made to make your job description as complete as possible; however, at times there will be other duties you are required to perform. Easterseals Northern Indiana reserves the right to make changes to job · Implement security policies including MFA, password management, and role-based access. · Assist in patch management, antivirus updates, and software rollouts using centralized management tools. · Perform regular equipment maintenance, hardware upgrades, and installations. · Support the deployment of new systems including printers, network equipment, and telephony devices. · Maintain accurate records of IT assets, service requests, and configuration changes. · Ensure IT support activities align with HIPAA, CARF accreditation requirements, and internal security policies. · Assist with compliance audits and documentation of procedures and incident responses. · Monitor device performance and coordinate with senior IT staff on server, storage, and networking needs. · Provide on-site support for physical security systems including cameras and badge access points. · Escalate complex issues involving servers, backups, or network infrastructure to senior team members. · Provide basic training to staff on software tools, cybersecurity awareness, and proper device use. · Communicate IT updates and scheduled maintenance to staff as needed. --- Qualifications · Associate's degree in Information Technology or related field (Bachelor's preferred) or applicable prior experience. · 1-3 years of hands-on IT support experience in a multi-site environment · Experience with Microsoft 365, Windows OS, Active Directory, and remote access tools · Familiarity with virtual environments (VMware), cloud storage (OneDrive/SharePoint), and mobile device management a plus · Strong problem-solving and troubleshooting skills · Excellent communication and interpersonal skills · Ability to manage multiple priorities and meet deadlines · High attention to detail and commitment to security best practices · CompTIA A+, Network+, or Security+ · Microsoft Certified: Modern Desktop Administrator Associate · VMware or other virtualization-related certifications · Ability to pass criminal/registry background checks and other required screenings · Possession of valid driver's license, safe driving record, and proof of auto insurance. --- Work Environment/Conditions The position involves occasional travel to other ENI facilities and group homes as needed. It may also require lifting and moving IT equipment weighing up to 50 pounds. Additionally, the role includes on-call availability during evenings and weekends on a rotating schedule to address critical issues. Benefits: Medical, Dental, and Vision Insurance Company-paid Life Insurance and Long-Term Disability Voluntary Life Insurance Employee Assistance Program (EAP) Retirement Plan Vacation, Sick and Personal Time Employee referral bonus Holiday pay Flexible scheduling Paid training and continued education opportunities Advancement opportunities Tuition Assistance Additional Info: Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant. All Cardinal Services locations are tobacco-free.

The isolved Customer Service Representative will work as part of a team to ensure accurate and timely daily processing and telephone support. The Customer Service Representative will develop and sustain excellent customer service qualities that promote the growth of iSolved Benefit Services. Core Job Duties * Respond accurately to customer inquiries in a timely manner with a high degree of professionalism. * Use probing questions to fully uncover the customer's needs. * Use the "leave no stone left unturned" philosophy in all communications. * Participate in either COBRA or FBA Customer Support phone queue to assist customers as needed. * Schedule and conduct follow up on unresolved issues. * Appropriately escalate issues for customers as prescribed by Infinisource standard operating procedures. * Accurately document all communications. * Accurately complete all assigned tasks. * Participate in customer service training related to knowledge and skill enhancement. * Additional duties as assigned. Minimum Qualifications * Experience with Microsoft Office products * Strong customer service, organizational and communication skills * Ability to multitask and work effectively in a fast paced environment * Ability to clearly communicate information both verbally and in writing * Knowledge of the principles and techniques of customer service skills; ability to deal diplomatically with irate individuals * Problem analysis, troubleshooting and problem solving skills * Ability to operate basic office equipment, e.g., computer terminals, printers, copy machines, telephone systems, facsimile machines * Ability to access, operate and maintain various software applications. * Ability to perform routine mathematical computations and tabulations accurately and efficiently. * High school diploma or equivalent required. * 2-3 years previous experience in a professional customer facing business office environment. About isolved isolved is an employee experience leader, providing intuitive, people-first HCM (Human Capital Management) technology. Our solutions are delivered directly or through our partner network to more than five million employees and 145,000 employers - who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HR & payroll, workforce management and engagement management functions. No matter the industry, we help high-growth organizations employ, enable and empower their workforce by transforming employee experience for a better today and a better tomorrow. For more information, visit ******************* EEO Statement isolved is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. isolved is a progressive and open-minded meritocracy. If you are smart and good at what you do, come as you are. Disability Accommodation Visit ************************** for more information regarding our incredible culture and focus on our employee experience. Visit ************************* for a comprehensive list of our employee total rewards offerings. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions outlined above.

2026 Summer Internship Reports To: Functional Manager Non-Exempt Term: June 1, 2026 - August 14, 2026 Pay: $19/hr Individual Contributor Explore: Rotational tasks across departments to introduce you to the corporate environment. Develop: Assignments within a specific department to develop your functional skills. Engage: Real-world projects and tasks aligned with your business area's goals and where you have the possibility for employment upon completion of the intern program. Knowledge Requirements Ability to assist and support team members both within and outside of the assigned Resource Center, demonstrating flexibility and teamwork. Capable of asking critical "what if" questions to challenge assumptions and stimulate problem-solving in peer-to-peer interactions. Strong communication skills to collaborate effectively across all Resource Centers, ensuring timely and efficient responses to both team member and member needs. Ability to work collaboratively with others to maintain alignment. Demonstrates a customer-first mentality by delivering exceptional service in a timely manner. Skilled in identifying process efficiencies and opportunities for improvement using technology and workflow changes. Ability to represent 3Rivers professionally while maintaining the highest standards of member service. Understanding of the position's direct impact on organizational measures, including member satisfaction, employee engagement, and compliance with policies, laws, and regulations. Ability to uphold a commitment to service excellence while maintaining adherence to regulatory standards. Flexible and adaptable especially in fast-paced and high-pressure environments. Strong problem-solving skills to seek out better solutions instead of relying on the status quo. Quick to adapt to changes in technology, processes, and organizational models, while maintaining efficiency and effectiveness. Education & Experience Junior or Senior in College Required Work Environment & Physical Effort Required Normal Core Values Commitment - Be all in. Consistency - Be all in EVERY DAY. Innovation - Think (UYH) and ASK WHY. Integrity - Do the RIGHT thing, not the easy or quick thing. Quality - Do an OUTSTANDING job, don't run out of GAS. Trust - Hold trust and be trustworthy. Value - Make members lives better, easier, safer; help them fulfill dreams; help them to do what they don't know how to or think isn't possible even if it's not here (see integrity above); make them wiser; help them build wealth (beyond saving $$)

Job Title: Tech Support Engineer I FLSA Status: Non-Exempt Job Family: IT - Tech Support Department: IT - Tech Support Responsible for providing timely helpdesk resolutions, managing hardware and software inventory, becoming an administrator on many software systems and services, training employees on the use of provided technology, and managing hardware deployment and reclamation. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Document and resolve all user requests for technical support related to applications or technology provided by the company through thorough analysis and research of problems while collaborating with key departmental resources. Oversee the timely setup of all new user hardware and software. Participate in technology rollout projects including software upgrades, hardware deployment, printer installation and removal, etc. Participate in projects including analysis, systems design, testing, implementation and documentation, as directed by management. Create training materials for employees on the use of technology and applications. Provide first level vendor contact for troubleshooting and purchasing activities. Attend budgeted training seminars to gain knowledge and skills required to grow and excel in fulfilling the responsibilities of this role. Complete other projects as assigned. KNOWLEDGE, SKILLS, AND ABILITIES The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must possess clear written and verbal (phone) communication skills. Must work well in team environment with open communication and strong collaboration toward team goals. Must be familiarity with configuration and troubleshooting of Windows, mac OS, hardware, software applications, printing systems, and Office 365. Must demonstrate patience working with people struggling to learn technical systems. Must effectively interface with external contacts as well as Brotherhood employees, managers, and department staff members. EDUCATION AND/OR EXPERIENCE List Degree Requirement, Years' Experience, and Certifications Associate's degree in Information Technology or related field of study is required. Bachelor's degree is desired. Technology and/or Insurance Certifications (A+, Network+, Microsoft, Apple, CPCU, CISR, etc.) are desired. Background in any aspect of the insurance industry is desired. Terms and Conditions This description is intended to describe the general content of and requirements for the performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Because the company's niche is the church and related ministries market, and because effective service requires a thorough understanding of this market, persons in this position must be familiar with church operations and must conduct themselves in a manner that will neither alienate nor offend persons within this target niche. Brotherhood Mutual Insurance Company reserves the right to modify, interpret, or apply this position description in any way the company desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This position description is not an employment contract, implied or otherwise. The employment relationship remains “at-will”.

The IT Services Intern is familiar with and performs a variety of daily PC and printer installation and support tasks within the Information Services Department. Provides staffing backup for the Service Desk completing basic functions. Provides assistance to and works closely with PC Technicians II, Senior PC Technicians, Systems Administrator, and System Analysts as needed. Position Qualifications Minimum Education: High School Diploma. Preferred Experience: Working knowledge of mathematics, statistics, mini and personal computers. Completion of basic Windows and Office classes or equivalent desired. Experience with using, training, and troubleshooting Microsoft products (Office 2007, 2010,2013,2016, Office365, Windows 7 and Windows 10). Operations experience, with a strong preference for MEDITECH products desired. Certifications Preferred: Prefer a valid driver's license with a demonstrated good driving record, but not required to be considered for employment. Competencies: Effectively applies technical knowledge to solve a range of problems Develops solutions to problems that cannot be solved using existing methods or approaches Is sought out to provide advice or solutions in his/her area of expertise Keeps informed about current developments in his/her area of expertise Strong communication skills

The IT User Support Intern will be part of the Information Technology User Support team and will have a hands-on frontline experience with all things IT. The primary function will be to assist with client machine setups and user profile configurations, upgrades, etc., under the direct supervision of the IT User Support Manager. Projects and duties will be tailored to the skills and interests of the intern but may also include: Responsibilities: Follow documented operating procedures and customer service guidelines for Help Desk support. Receive, process, and respond to Help Desk tickets received from the ticketing system. Effectively troubleshoot and solve desktop hardware and software issues. Provide support and troubleshooting for Everence employees' requests while establishing issue priorities and expediting resolutions. Provide support for Microsoft Office products, Windows environments, and various other software needs as assigned. Assist Help Desk with asset management. Eliminate and/or recycle outdated equipment and software. Qualifications: Currently pursuing a bachelor's degree in computer/information technology or other relevant focus Highly relational with exceptional customer service, including being courteous and respectful; ability to work with different types of personalities Highly organized, disciplined in time management, and possess a sense of urgency Ability to identify and solve problems effectively Interest in IT aspects and ability to pick up technical concepts quickly Ability to lift up to 20 pounds and move equipment Hours : Part-Time during the Spring and Full-Time during the Summer Location : Goshen, IN Please attach a cover letter in the process of applying for this position.

Job DescriptionTechnical Support Specialist ILocation: Fort Wayne, IN Pay: $20.00-$27.00 per hour Direct Hire Opportunity! Job SummaryAre you a tech-savvy problem solver who enjoys working directly with customers? We're seeking a Technical Support Specialist I to support and maintain Denali's technical solutions at customer locations. In this role, you'll be a key contributor to system performance, customer satisfaction, and successful on-site installations while working in dynamic field environments. What You'll Be DoingAs a Technical Support Specialist I, your core responsibilities will include: Installing, configuring, and maintaining Denali hardware and software solutions at customer sites Troubleshooting and diagnosing technical issues to ensure system functionality and optimal performance Collaborating with customers to understand requirements and deliver tailored technical solutions Conducting on-site assessments to confirm system compatibility and performance Providing hands-on training to customer staff on system operation and maintenance Working closely with engineering teams to improve and customize solutions based on client feedback Documenting installations, configurations, and troubleshooting activities accurately Communicating clearly with customers to address inquiries and provide ongoing technical support In addition, you will support warehouse operations between assignments and travel extensively to customer locations as needed.What We're Looking ForQualifications: High School Diploma or equivalent 1-3 years of experience in technical support, IT, hardware, or software environments Experience supporting both proprietary and standard applications Forklift certification or willingness to obtain Ability to travel up to 100% of the time - various US locations and some international. Skills: Strong hardware and software troubleshooting abilities Excellent written and verbal communication skills Customer-focused mindset with strong problem-solving skills Ability to document processes and follow technical procedures Comfortable working independently and as part of a team Work Environment & Physical Requirements Work is performed in professional office, warehouse, and customer-site environments Frequent computer and office equipment use Ability to move equipment and boxes weighing up to 30 lbs Extended periods of standing, sitting, and moving throughout workspaces

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military