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  • Clinical Technology Specialist

    Fortec Medical 4.2company rating

    Technical support representative job in Denver, CO

    ForTec Medical is an industry leader, dedicated to improving patient health by delivering innovative surgical technologies to our healthcare customers on demand. Our dedicated team delivers service excellence, and we take pride in what we do each and every day. ForTecâ€TMs commitment to excellence, integrity and positive culture defines our organization. These core values, along with our entrepreneurial spirit, are the foundation of ForTec. Our continued growth and success has allowed us to provide exciting career opportunities for passionate, customer focused, and highly motivated individuals. We provide our employees with a generous benefits package including: 7 Company Paid Holidays, PLUS 1 Floating HolidayGenerous Paid Time Off (PTO) Health and Wellness Rewards Program 401(k) plan with generous company match; Annual Profit-Sharing opportunity Employee Referral BonusesYears of Service Milestone AwardsMedical, dental, vision, disability, and life insurance plan options Free Teladoc Health AccountSupplemental Critical Illness InsuranceSupplemental Accidental Injury InsuranceCompany Paid Uniforms for Field Team Members Join our company â€" you CAN make a difference. The following information provides an overview of the skills, qualities, and qualifications needed for this role. Are you looking for an exciting position in the medical field to begin your career? Are you in the medical field and seeking to learn and contribute your skills in a different role? Would you like to interact with top physicians and hospital staffs, while having the ability to use innovative medical technologies? We are looking for highly motivated individuals to join our operations team. Our extensive training program allows our clinical technology specialists to provide support to surgeons in the operating room in order to deliver the best outcome for patients. Join our company - you CAN make a difference. Primary Responsibilities Operate surgical laser and other medical devices, and provide technical laser guidance to surgeons and staff prior to and during surgery.Perform pre-operative checklists, sterilization, laser calibrations and completes required paperwork.Review patient procedure requirements with surgeons and staff before the case.Conduct medical equipment inventories.Practice safe vehicle operations, safe workplace practices and laser safety techniques.Create a team oriented working relationship with both ForTec employees and client employees. Skills Required Ability to work independently.Strong problem solving skills.Outstanding communication and customer service skills.Strong organizational skills with a high attention to detail.Basic computer skills. Key Requirements High School diploma or equivalent Prior medical, EMT, Surgical Technologist, or military experience is a plus, but not required. If you are eager to learn, we will train you.Ability to work a flexible schedule with some early mornings or occasional evening cases; occasional overnight travel may be required.Ability to push, pull or manipulate over 50 pounds of medical equipment.Valid driverâ€TMs license and good driving record.Professional demeanor. Salary $45,000 - $50,000 depending on experience; PLUS time and a half paid for hours worked over 40 per week Deadline: There is no deadline because applications are accepted on an ongoing basis. Join ForTec Medical â€" make YOUR impact today! ForTec is an industry leader in improving patient health and healthcare by delivering innovative surgical technologies to hospitals and healthcare professionals completely on demand. Present in more than 40 states, physicians enjoy the latest generation of surgical technologies from certified medical device manufacturers through our pay-per-use model. All your information will be kept confidential according to EEO guidelines. The Company is an equal opportunity employer. As such, we provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, citizenship, ethnicity, national origin, age, disability, pregnancy, genetic information, sexual orientation, status as a member of the United States armed forces, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws. xevrcyc PandoLogic. Keywords: Surgical Technician, Location: Denver, CO - 80218
    $45k-50k yearly 2d ago
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  • Customer Service Representative

    Octagon Consulting, LLC

    Technical support representative job in Broomfield, CO

    About the Role Were are seeking dedicated Customer Service Representatives to join our Toll Road Call Center team in Broomfield, Colorado. This role involves delivering high-quality customer support in a professional, fast-paced environment while navigating multiple computer systems and handling sensitive information. Schedule Regular Shift: Mon-Thu: 11:00 AM - 8:00 PM Fri: 9:00 AM - 6:00 PM Rotating Saturday once every 4 weeks Training Schedule (First 2 Weeks): Mon-Fri: 8:00 AM - 5:00 PM What We're Looking For An ideal candidate is someone who brings professionalism, strong communication skills, and the ability to maintain composure under pressure. Successful Representatives excel at multitasking, resolving escalated calls, and upholding the standards of both the client and the Firm. Key Qualifications Basic computer skills and ability to move between multiple systems Strong listening and clear communication abilities Ability to compute basic math calculations Capable of handling escalated or difficult calls professionally Resourceful, competitive, and goal-driven mindset Strong work ethic, punctuality, and consistent attendance Ability to stay organized while processing payments and documenting interactions Stress tolerance and ability to maintain a professional demeanor Ability to multitask effectively in a structured environment Team-oriented and dependable
    $29k-37k yearly est. 3d ago
  • Data Center Network Modeling Technician

    Astreya 4.3company rating

    Technical support representative job in Boulder, CO

    Core Skill Focus: Candidates must be highly efficient and exceptionally detail-oriented. Desired Technical Experience: Experience in database administration, SQL querying, scripting languages such as python or java (this will be useful to make apps script functions so internal tooling / reporting can be improved upon), and high-volume, repetitive data entry. (cannot stress how repetitive this role is, need to be fast and accurate every time!) Fiber / Data Center Knowledge: This is a more of a secondary preference. Everything related to fiber infrastructure can be taught on the job, so candidates with literally zero fiber background should not be filtered out if they meet the core data/efficiency requirements.
    $51k-62k yearly est. 4d ago
  • IT Support Specialist

    Beumer Group 4.2company rating

    Technical support representative job in Denver, CO

    BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology. BEUMER Group offers the right solution for almost every logistic challenge. We are a family owned, intralogistics leader, where tradition and innovation go hand in hand. We are proud of what our employees create each day. Integrity, Inspiration, Quality and Teamwork! Job Description Your Mission BEUMER Group is committed to providing our employees with an exceptional digital work environment that empowers innovation and productivity. As an IT Support Specialist, you will play a crucial role in ensuring the seamless operation of our IT infrastructure while driving IT projects that enhance our technology landscape within North America. You will be responsible for network configuration, maintenance, and project management, helping us maintain our commitment to excellence in employee experience. Responsibilities Network Configuration and Maintenance: Ensure network security, performance, and scalability. Monitor network traffic, troubleshoot connectivity issues, and implement solutions. Collaborate with global stakeholders to enforce network security policies and practices. IT Project Management: Lead IT projects that enhance the workplace experience from initiation to completion, ensuring value-generating benefits for the organization. Define project scope, objectives, and schedules. Support and Administration: Provide technical support to end-users, resolving hardware and software issues promptly while communicating transparently and creating an excellent experience. Advocate for the importance of information systems security and support the implementation of critical processes and security practices. Onsite Support & Customer Partnership Provide hands-on IT support at long-term project sites (e.g., airports), ensuring stable operations for project and customer teams. Evaluate local needs, identify improvement opportunities, and translate them into clear recommendations and project plans. Act as a trusted partner to customers, supporting continuous improvement and AI-driven initiatives that require IT expertise. Annual compensation range: $85,000.00 - $95,000.00 annually The posted salary range reflects the compensation the company reasonably expects to offer for this position. Actual compensation will not be less than the posted minimum and will be based on multiple factors. Qualifications Requirements, Skills & Abilities Bachelor's degree in Information Technology, Computer Science, or a related field 2-5 years of experience in network administration and IT project management Strong service and employee-experience-oriented, energetic mindset paired with a drive for continuous improvement that creates value for employees and the company Well-developed interpersonal and communication skills, with the ability to deliver exceptional results in a fast-paced, dynamic environment Strong attention to detail, process development and project/organizational management Highly organized in working, thinking and prioritizing Ability to travel domestically and internationally, as required, up to 50% of the time Additional Information BEUMER is an innovative company, where every employee is part of the "family". Because our employees are our most important asset, here are some of benefits we currently offer full-time employees: Medical & Dental Premiums: We cover 100% of the premiums for you and your eligible dependents. 401(k) with Generous Match: Secure your financial future with our competitive retirement plan. Life Insurance / Long Term Disability: Peace of mind for you and your loved ones. Yes, we cover that too! Ancillary Insurances: Including vision, accident, and critical illness insurance. Generous Paid Time Off: Achieve the optimal work-life balance. Company Holidays: Enjoy paid time off on designated company holidays including additional flex days for times that matter most! Performance-Based Bonus: Eligibility to participate in our Target Agreement Plan for bonus potential. BEUMER is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status or any other status protected under local, state or federal laws.
    $85k-95k yearly 31d ago
  • Customer Support Technician

    Collabera 4.5company rating

    Technical support representative job in Aurora, CO

    Are you passionate about conceptualizing, nurturing, developing and proving new ideas and developing them into new solutions? Would you like to help create the next major innovation in and around the payment landscape pioneering and leveraging the most advanced devices, hardware and software in the world, anything and everything in and around world's largest payment ecosystem? Smart phones, connected devices, Internet of things, future of payment, smart POS, iBeacons, are you passionate about any of these. Are you looking to join a start-up or an incubator so that you could convert your ideas into real products? Come join us. We will provide the tools, the environment, the eco-system and the support you need. You will find an informal, innovation friendly environment at 1 Market St in the middle of San Francisco downtown, overlooking some sweeping views of the Bay and Bay Bridge. Job Description Position Details: Location: Aurora CO 80014 Job Title: Customer Support Technician Duration: 06 Months (Strong possibility to Extend) Duties and Responsibilities: • Download radio and alarm panel programming information into new/existing accounts in response to telephone requests. • Process requests for multiple vendor applications customized by install configuration. • Complete data entry associated with downloading, including confirmation of test signals. • Provide real-time installation quotes to field technicians and limited technical support to customers. • Enter order information into the system for technician upsells and process payments as applicable. • Troubleshoot system functionality related to radio registrations and panel programming in response to failed confirmation requests. • Process data changes received via mail, fax, phone or internal ticket on Informix and MasterMind. • Support false alarm research and damage claims, as well as provide support for other data cleanup projects. • Other projects as assigned Qualifications Skills: • Ability to successfully pass data and provisioning assessments during training. • Excellent verbal and written communication skills • Excellent customer service skills • Ability to type 30 wpm • Excellent working computer knowledge • Strong problem-solving and multi-tasking skills a must
    $59k-86k yearly est. 60d+ ago
  • Technical Support Specialist, IHD

    Antech Diagnostics 3.7company rating

    Technical support representative job in Loveland, CO

    We understand that the world we want tomorrow starts with how we do business today, and that's why we're inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other's growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics, a family-owned company focused on veterinary care. Current Associates will need to apply through the internal career site. Please log into Workday and click on Menu or View All Apps, select the Jobs Hub app, then click the magnifying glass to Browse Jobs. **The Target Pay Range for this position is $28.17 - $33.65 hourly. At Mars, pay decisions are** **determined** **using factors such as relevant job-related skills, experience, education,** **training** **and budget.** **Job Purpose/Overview** The Customer Support Technical Support Specialist delivers on the Antech Customer Service Vision of unwavering commitment to empathetic and caring veterinary diagnostic support. This position's primary job function is to provide complete and concise support to Antech customers through various media such as over the phone, via email, and through chat support tools as it relates to support of the in-house diagnostics (IHD) portfolio. **Essential Duties and Responsibilities** + Resolves customer problems via telephone, chat, and email by troubleshooting and facilitating remote repair of equipment or response to customer inquiries. + Trains and educates customers on the proper use and expectations of equipment and software. + Troubleshoots and resolves software integration issues. + Provides "first class" customer service. + Provides historical information by thoroughly documenting all customer interactions in our CRM software. + Provides on-call / after-hours support on a rotating basis. + Works with other team members to gain and offer insight during the troubleshooting process and to brainstorm about how to resolve current problems and trends. + May participate in training of new hires when needed. + May be requested to participate in wet labs or demos at veterinary conferences or academies. + Maintains technical knowledge by attending educational workshops, continuing education classes, and other trainings. **Education** **and** **Experience** + Associates degree in Veterinary Technology or related field, or equivalent related experience preferred. + Certification/Licensure/Registration in Veterinary Technology preferred. + Minimum of 2 years' experience in animal hospital or related setting required. + Additional experience and special interest in veterinary diagnostic equipment (such as in-clinic laboratory and/or radiology) is desirable. **Knowledge,** **Skills** **and Abilities** + Ability to communicate a message to associates, peers and leadership that inspires action in support of customer needs. Verbal, written and virtual communication modes will be frequently used. + Proven ability to work effectively with end users is required. + Ability to effectively shift attention between various tasks, team needs, and business demands. + Ability to manage customer technical issues and complaints through problem solving, critical thinking, and analytical skills. + Displays strong organizational, analytical, problem solving, and communication skills; strong active listening skills; high attention to detail, and ability to convey and teach technical information concisely. + Ability and diligent willingness to enter and maintainaccurate and thorough records and notes on each customer interaction, including selection of various categorical designations used for post-sale analytical reports and evaluations. + Consistently displays a calm demeanor, empathy, and professionalism, while maintaining a strong customer focus. + Is available to and works both independently and cooperatively with associates. Understands the workload of the team and strives to provide balance between all members of the team. + Ability to work in a corporate environment where daily client interaction is over the phone and at the computer. + Ability to communicate verbally on the telephone and in person. **Working Conditions** The associate is regularly required to apply manual dexterity, including hand/wrist flexibility, for computer keyboarding. The associate frequently is required to sit for extended periods of time, stand, walk, and reach with hands and arms. The associate is frequently required to hear and speak in order to use the telephone, make presentations and communicate with people in an office or virtual environment. The associate is occasionally required to sit and stoop, bend, kneel, or crouch. The associate must occasionally lift and/or move up to 15 pounds. The associate will primarily work in a typical office environment or a remote home office. The noise level in the work environment is usually moderate. The associate will be required to use a computer, spreadsheets, data base management, email, video conferencing and the Internet. The associate is frequently required to use a calculator; fax, copy machine, and phone system. The associate must occasionally use media equipment such as an overhead projector, PowerPoint, and Microsoft Teams. Environment where pets are present **About Antech** Antech is a leader in veterinary diagnostics, driven by our passion for innovation that delivers better animal health outcomes. Our products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialist support services. _Antech offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness and financial needs of our associates._ + All Full-time associates are eligible for the following benefits and more: + Paid Time Off & Holidays + Medical, Dental, Vision (Multiple Plans Available) + Basic Life (Company Paid) & Supplemental Life + Short and Long Term Disability (Company Paid) + Flexible Spending Accounts/Health Savings Accounts + Paid Parental Leave + 401(k) with company match + Tuition/Continuing Education Reimbursement + Life Assistance Program + Pet Care Discounts We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement, please see our Career page at Antech Careers (************************************************************** . **Note to Search Firms/Agencies** Antech Diagnostics, Inc. and its subsidiaries and affiliates (Antech) do not compensate search firms for unsolicited assistance unless they have a written search agreement with Antech and the requisition is position-specific. Any resumes, curriculum vitae, and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Antech will be deemed the sole property of Antech and no fee will be paid in the event the candidate is hired by Antech.
    $28.2-33.7 hourly 60d+ ago
  • Customer Service Representative I- Customer Support- CSR

    Miller International 3.9company rating

    Technical support representative job in Denver, CO

    Miller International, Inc., apparel designer and distributor of Cinch and Cruel , is searching for our next Customer Service Representative I. Our Customer Service Representative I play a fundamental role as a company liaison with our customers and account managers. The primary responsibility of this position is to provide excellent service to our customers and account managers, respond efficiently to customer and account manager inquiries, and maintain high customer and account manager satisfaction. The candidate for this role must be professional, friendly, detail-oriented, patient, empathetic, an advocate for our customers and account managers when necessary, gather customer feedback, and be skilled in conflict and resolution management. In short, the person who fills this position needs to have a commitment to continuous excellence and passion for the work they do. Our employees have the opportunity to work in a fun, casual, laid-back atmosphere. If you have customer service experience, this is your opportunity to be a part of something great! We want to hear from you if you possess the following skills and qualifications and are ready to join our team of positive, enthusiastic, and dedicated team members. This exciting opportunity is not a remote position but is at our North Denver, Colorado, corporate office. Salary Range - $18.27 - $19.50 ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. · Build sustainable relationships and trust with customers, account managers, and team members through open and interactive communication and 5-star customer service. · Maintain a positive work atmosphere by acting and communicating professionally, enabling one to get along with customers, clients, co-workers, and management. · Support assigned low-volume account managers through familiarity with processes and sales reports available in the order management system · Have a solid understanding of products offered by the company and a strong understanding of which products solve each customer challenge. · Maintain current knowledge of department standards, systems, and processes. · Communicate with customers via phone and email to answer questions regarding order status, shipping, and product information. · Direct, coordinate, and process purchase orders from order capture to customer delivery. Includes coordinating with the warehouse team to track orders and ensure prompt shipment of goods · Verify the accuracy of all purchase orders for terms and pricing, delivery information, and customer compliance. · Handle customer complaints via phone, email, or social media and provide appropriate solutions and alternatives as needed. · Meet department efficiency metrics, personal and team goals, and call handling quotas. · Identify interdepartmental dependencies and comply with calendar dates. · Work with customer service manager to ensure proper customer service is delivered. · Perform any other tasks the Customer Service Manager or Account Manager needs. To be successful in this position, you must: · Be self-motivated and have the ability to work with minimum supervision. · Have a positive attitude and have the ability to work effectively with employees from multiple departments, customers, and account managers · Be able to express ideas and thoughts verbally; Express ideas and thoughts in written form; Exhibit good listening and comprehension; Select and use appropriate communication methods. · Have the ability to adapt. Adapt to change in the work environment; manage competing demands; Accept criticism and feedback; change approach or method to best fit the situation; open to new ideas and responsibilities. · Be Innovative. Display original thinking and creativity; meet challenges with resourcefulness; generate suggestions for improving work; develop innovative approaches and ideas; consider cost and expediency when developing ideas. · Have the ability to solve practical problems and deal with various concrete variables in situations where only limited standardization exists. · Have the ability to interpret various instructions furnished in written, oral, diagram, or schedule form. · Have outstanding follow-up skills. · Have strong planning, organization, and time management skills and have a high standard for attention to detail. Have the ability to prioritize and plan work activities, plan for additional resources, integrate changes smoothly, set goals and objectives, and work in an organized manner. · Be driven to achieve results and function within a team environment · Be comfortable working with computers and web-based applications. · Be Punctual Requirements 1-2 years experience in customer service support or equivalent combinations of education and experience. Ability to read and interpret documents such as processes, operating instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of employees of the organizations. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Solid analytical skills and exposure to standard costing and related accounting concepts. Thorough knowledge of Microsoft Office products Benefits Interested yet? Miller International offers spectacular benefits to ensure its employees are happy and healthy. The company firmly believes in the importance of maintaining a proper work-life balance. If this sounds like a position you genuinely want to fill, send us your resume and cover letter telling us about your experience in Customer Service and why you would like to work with us. BENEFITS AND WELL-BEING - Medical (Two plan options to choose from for employees and their families) - Dental (Two plan options to choose from for employees and their families) - Vision - Supplemental Health Benefits - Accident Coverage, Critical Illness Coverage, Identity Theft Protection, Legal Insurance, and Pet Insurance - Flexible Spending/Health Savings Accounts - Basic Life & AD&D Insurance at no cost to employees - Supplemental Life Insurance - Employee Assistance Program - Tuition Reimbursement - Student Debt Program - Income protection programs for Short & Long Term Disability - 401(K) Retirement Savings Program with a Company Match (Traditional and Roth options) Our success lies in the hands of our dedicated and loyal staff, and we only employ the best! We pride ourselves on a rich history spanning over 100 years, one that embodies the traditions of hard work, distinction, and providing unsurpassed quality products to our customers. Since 1918, Miller International has matured and consistently evolved to become what it is today: One of the most successful privately owned Companies in the Western Industry, whose brands continue to gain impressive popularity and growth. We do it by treating each other with respect, and we do it all as a team that feels more like a family. At Miller, we are guided by our Core Values and use them to measure the appropriateness of our decisions, whether with vendors, customers, or employees. The Core Values were created and approved by our employees as an affirmation that they are willing to be part of a company guided by these principles. We can't wait to hear from you! Check us out at: **************************** Application Deadline: 1/18/2026
    $18.3-19.5 hourly Auto-Apply 60d+ ago
  • IT Support Specialist

    Quanta Services 4.6company rating

    Technical support representative job in Aurora, CO

    About Us Intermountain Electric (IME) brings decades of experience as a trusted leader in electrical contracting. Founded in 1946, we began as a small company in Denver, CO, and have since grown to be part of the largest specialty contractor in North America. Today, we work with owners and contractors nationwide, delivering complex construction solutions across various industries, including aviation, mission critical, entertainment, and healthcare. At IME, our people are our most valuable asset. We are committed to fostering a culture that prioritizes safety, quality, and professional growth. Joining IME is more than just finding a job-it's about building a career with opportunities to advance and make an organizational impact. Power your future with IME and be a part of a team that drives success in every project. About this Role Intermountain Electric Inc. (IME) is seeking an IT Support Specialist to join their growing team! Do you have the desire, skills, and proven strategy to be part of a winning team? Do you love the challenge of finding unique solutions for complex projects? Does the idea of growth and expansion motivate you? Are you a team player who is ready to take on the responsibility of a prime role in a growing company? Then come join us at IME's Headquarters in beautiful Denver, Colorado - one of the most sought-after locations in the U.S. The beautiful mountains, skiing, hiking, and adventure are only part of Colorado's allure. It is also home to many craft breweries, award-winning restaurants, a cultural downtown scene and annual events and festivals. The IT Support Specialist will be responsible for providing technical assistance, troubleshooting, and support to employees. You will be the first point of contact for our employees providing support related to computer systems, hardware, and software. This IT Support Specialist will also play a crucial role in IT onboarding for new hires at IME. What You'll Do Key Responsibilities: Customer Support: Provide prompt and courteous technical support to end-users via phone, email, or in-person, addressing hardware and software issues and inquiries. IT Orientation: Provide support to new IME employees by responding to new user ticket requests and meeting with new employees on their first day to guide them through equipment setup. Problem Solving: Diagnose and resolve technical problems, including network connectivity, printer issues, software functionality, and other IT-related challenges. Perform vulnerability management on affected systems. Documentation: Maintain detailed records of all help desk interactions, including the issue, resolution, and follow-up steps, in our ticketing system. Remote Assistance: Utilize remote desktop tools to assist clients and resolve issues remotely when necessary. Hardware and Software Configuration: Assist with the setup, installation, and configuration of computer systems, peripherals, and software applications. Training: Provide basic training and guidance to end-users on the use of software and hardware systems. Escalation: Escalate unresolved issues to the appropriate IT personnel or support teams when necessary, ensuring timely resolution. Proactive Maintenance: Conduct routine system checks and proactive maintenance to prevent technical issues and optimize system performance. Additional duties as assigned. What You'll Bring Knowledge, Skills & Abilities: Strong technical skills with Windows Operating Systems and Microsoft Office 365 Excellent verbal and written communication skills Strong problem-solving skills to resolve technical issues Ability to work collaboratively in a team-oriented environment Working knowledge of office automation products and computer peripherals such as printers and scanners. Demonstrated accomplishments in the following areas: Proficiency using Help Desk Software (ServiceNow, ManageEngine, etc.) Proficiency providing remote support via phone and remote-control applications, preferred Education & Experience: Associate or Bachelor's degree in Computer Science, Information Technology or a combination of relevant experience 3+ years of previous help desk or technical support experience, preferred What You'll Get Working Conditions: The majority of the time you will work in a typical office environment. Occasionally, you may travel to a construction job site. When on construction job sites you will encounter typical construction conditions including extreme temperatures, noise, dust, mud debris, welding, leading edge, trenching, and shoring, sometimes in a confined space. You may be required to visit multiple locations during any one day. Benefits Overview: IME provides an industry-leading comprehensive benefits package. Full-time employees are eligible to choose from a variety of healthcare coverage options, which become effective the first of the month after hire. In addition, employees are offered a substantial amount of PTO and are immediately eligible to make contributions to a generously matched and fully vested 401k. Salary Range: $26.56 - $35.93/hr. *Final salary and rates are based on education, experience, skills relevant to the role, and internal equity.* Established in 1946, IME is part of Quanta Services, the largest specialty contractor in North America. We base our business model on always doing the right thing and pride ourselves in finding the best processes and practices in everything we do. As an electrical contractor, we install and service the power and lighting to commercial and industrial buildings in the Western US. The statements included in this job description are not intended to be all-inclusive and other duties may be assigned as required. Intermountain Electric, Inc. (IME) is committed to providing equal employment opportunities to all employees and applicants and to creating an environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IME will provide reasonable accommodations to applicants and employees who are qualified for a job so that they may perform the essential duties of the position. IME strives to provide a safe work environment for its employees. Under applicable laws and regulations, IME conducts background checks on all final candidates. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Compensation Range The anticipated compensation for this position is USD $26.56/Hr. - USD $35.93/Hr. depending on experience and qualifications. Equal Opportunity Employer All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law. We are an Equal Opportunity Employer, including disability and protected veteran status. We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company's Human Resources department.
    $26.6-35.9 hourly Auto-Apply 60d+ ago
  • IT Support Specialist

    Imagine! Colorado 4.5company rating

    Technical support representative job in Lafayette, CO

    This is an in person job. No remote work. Purpose of Position- The IT Support Specialist is responsible for providing comprehensive technical support and maintenance for all IT systems and equipment, with a specialized focus on Apple products. This role ensures the efficient operation of technology infrastructure, including hardware, software, and network components, while also overseeing the maintenance, configuration, and programming of Apple devices and related systems at the direction of the IT Manager. The IT Support Specialist proactively identifies and resolves technical issues, implements solutions, and contributes to the overall effectiveness and security of the organization's technology environment. Essential Duties/Responsibilities * Oversees, installs and maintains all computer systems. * Works with users to create and manage network interconnections. * Trains or arranges training for individual employees on systems and basic corporate systems such as email and office applications. * Assists users with transitions to new computerized systems as well as new telecommunication systems. * Evaluates, answers inquiries, diagnoses and resolves operational problems. * Provides support for employee-owned devices. * Provides support for all interdepartmental and centralized applications. * Maintains records on computer equipment and peripherals. * Updates knowledge of system hardware and software and recommends upgrades when necessary. * Responsible for all first level Apple systems specifically related to troubleshooting, configuring, and maintenance. * Works closely with users to analyze computer needs. Reviews and evaluates hardware and software alternatives for computers and recommends solutions or options. * Performs analyses and other administrative work for departmental functions, including writing memoranda, instructions, or other materials as needed. * Takes proper safety precautions, anticipates unsafe circumstances, and acts accordingly to prevent accidents. Responsible for the safety of self, others, materials and equipment. * This position requires regular use of a personal mobile device such as a smartphone or tablet. Other Duties/Responsibilities * Strictly complies with IT budget protocols and spending limits, including guidelines for replacement or repair of equipment as well as purchasing of software or licenses at the direction of the IT Manager. * Work with the IT Manager and Systems Administrator to ensure complete IT related coverage and compliance with current regulations and security standards. Job Qualifications Knowledge, Skill, and Ability: * Ability to work independently and prioritize tasks/goals for self and others. * Ability to work in a team environment with shared responsibilities. * Effective written and verbal communication skills with individuals and groups at all professional levels. * Effective and creative negotiator and problem solver. * Possession of a valid driver's license and ability to meet Imagine! driving requirements. * Experience with a variety of microcomputer products including Microsoft Office Professional products 2013, 2016, M365; M365 admin centers (Exchange, Teams, Intune, Security) Microsoft Exchange 2016, Windows operating systems 10 and 11. * Microsoft server versions 2008, 2012 and 2016, 2022, and later. * Microsoft SQL server versions 2003, 2012, 2016 and later. * Strong knowledge of mac OS, Jamf Pro/School, Apple business/school manager, and related tools. * Proficiency with scripting languages (Shell, Bash, or PowerShell) for automation. * Familiarity with Active Directory and IT service management tools/ticketing systems. * Strong understanding of networking, security practices, and data protection. Training/Education: * Bachelors degree in related field preferred. * Certificates in IT related training accepted * Ability and willingness to successfully complete Imagine training requirements. Experience: * Combination of education and experience also considered. * 2 years of troubleshooting or help desk experience preferred. Working Environment/Physical Activities * Working conditions varies by location. * Keyboard and mouse use: Up to 7 hours daily. * Clear speaking and hearing for communication. * Lifting: Up to 30 lbs independently, 60 lbs with assistance. * Force exertion: Up to 15 lbs occasionally. * Frequent sitting, repetitive motions, kneeling, twisting, and bending. * Travel: Ability to drive to offsite locations for hardware delivery and user support. Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Employment at Imagine! is at-will, meaning that either the employee or Imagine! may terminate the employment relationship at any time, with or without cause or notice. Imagine! is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, protected veteran status, or any other legally protected status. We are committed to fostering an inclusive and diverse
    $25k-29k yearly est. 5d ago
  • IT Support Specialist

    Builders Corp 4.2company rating

    Technical support representative job in Aurora, CO

    Job Title: IT Support Specialist Department: Information Technology Reports To: Director of Information Technology Salary: Hourly / $27-$31 hr. Status: Full-Time About the Role Join the Builders IT team and help drive digital transformation and operational excellence across a diverse family of companies. As an IT Support Specialist, you'll support users and systems leveraging industry-leading platforms such as Epicor, Litmos, Monday.com, our advanced Warehouse Management System, and Samsara fleet tracking, Limble fleet maintenance, and other industry-leading technologies. You'll play a key role in enabling business success in retail, logistics, design, and manufacturing. Builders is committed to respect, teamwork, and continuous improvement. You'll work in a collaborative, growth-focused environment where your ideas and expertise make a real impact. If you are passionate about technology, eager to learn, and ready to support a vibrant network of companies, Builders is the place to build your career. Key Responsibilities Provide technical support for users, resolving hardware, software, and network issues. Collaborate with IT team members to solve problems and identify process improvements. Assist with installation, configuration, and updates of software and hardware. Maintain accurate documentation and inventory of equipment. Deliver basic user training and support. Travel to other divisions as needed. What We Value Strong communication, customer service, and interpersonal skills. Ability to manage multiple priorities and work independently. Creative problem-solving and adaptability. Calm, professional demeanor under pressure. Commitment to continuous learning and professional development. Initiative and a growth mindset. Teamwork and collaboration across departments. Qualifications Degree in Computer Science or related field, or 2+ years in IT support or related field preferred. Prior help desk or customer service experience beneficial. Experience with Active Directory, Microsoft 365 Admin, Azure/Entra, MS Sharepoint, Teams and basic networking fundamentals required. Familiarity with network testing tools and protocols. Structured cabling skills preferred. Must be able to lift up to 50 lbs. and use basic hand tools. Relevant certifications (e.g., CompTIA, Microsoft) are a plus. Benefits Vacation Leave Sick Leave 8 Paid Holidays Employee Discount 401k Retirement Plan (with company match) Insurance Medical Dental Vision Disability Life Medical and Dependent Flex Accounts HSA Account Builders serves the Nebraska and Colorado markets plus the surrounding areas. We are a family oriented company seeking constant improvement to support services and being proactive in meeting our customer needs. We do this by building relationships with our customers in order to help them achieve their project goals with teamwork oriented staff, quality products and outstanding customer service. Our customers include contractors, builders, re-modelers and do-it-yourselfers. We offer building materials and home improvement essentials. Each location/department within our organization plays a vital role in helping our customers determine the best solutions for their project, home or commercial needs. Working as a core TEAM we guide our customers from start to finish no matter how large or small. Our TEAM sells, designs, builds and installs the products needed to assist our customers in achieving their goals. Customer Service is KEY to Exceeding our Customers Expectations.
    $27-31 hourly Auto-Apply 28d ago
  • Technology Support Specialist

    Jpmorgan Chase 4.8company rating

    Technical support representative job in Broomfield, CO

    Step into the role of technology support, where your expertise shapes the seamless tech experience in a dynamic cultural environment. As a Technology Support Specialist in Corporate Data Center Services Team, you are a key part of a team that leverages best practices to support day-to-day technology activities. Your role involves assisting and troubleshooting hardware, software, and technology issues within the firm. You are committed to executing with efficiency and are focused on continuous improvement in service delivery, all while upholding a high level of customer satisfaction. **Job responsibilities** + Provide basic first-line support for hardware, software, and technology issues through live chat and service requests, adhering to established processes and procedures + Utilize established problem-solving techniques and diagnostic tools to systematically identify, analyze, and resolve technical issues, ensuring minimal downtime and optimal system functionality + Apply emerging knowledge of hardware components, networking concepts, and operational management to support and maintain technology systems + Contribute to the improvement of processes and procedures by identifying optimization areas and providing feedback on potential solutions **Required qualifications, capabilities, and skills** + Up to 6 months of experience in problem-solving and delivering first contact end-user support to help resolve issues in real-time, including hardware, software, and network support + Exposure to support communication and resolution tools such as live chat, incident/service request management, and runbooks to help solve system issues + Baseline knowledge of typical technology operational issues + Ability to balance tasks while documenting outcomes **Preferred qualifications, capabilities, and skills** + Familiarity with troubleshooting techniques for hardware, software, and technology systems + Capability to document issues, procedures, and root cause analysis JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans **Base Pay/Salary** Broomfield, CO $32.00. - $38.00 / hour.
    $38 hourly 60d+ ago
  • Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time

    Us Navy 4.0company rating

    Technical support representative job in Denver, CO

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training
    $49k-70k yearly est. 7d ago
  • Technical Support

    Computech Corporation 4.3company rating

    Technical support representative job in Boulder, CO

    Site Survey's (LAN/WAN) Data Cabling Loading of a supplied configuration Basic rack and stack installation of Cisco IPT equipment that doesn't include onsite staging Capable of Tone & Tag and punchdown and demarc extensions Installation of LAN/WAN Network Equipment (routers, switches, etc.) Data Cable test results (if required) Deliverables such as digital pictures (if requested) Smarthands Testing and Turn Up of Equipment installed Assisting with Cisco Unified Communications Equipment Installation - preconfigured equipment only Assist with Cisco and Aruba Wireless Equipment Installation- preconfigured equipment only Excellent communication skills
    $32k-39k yearly est. 20h ago
  • SOM / CV Experienced IT - (TS/SCI)

    North Point Technology 3.9company rating

    Technical support representative job in Denver, CO

    Job Description This job requires an active Top Secret / SCI clearance (with CI Polygraph eligibility). Please apply only if you currently hold an active Top Secret clearance with SCI eligibility. North Point Technology is looking for TS/SCI-cleared IT personnel who have experience with NGA's Structured Observation (SOM) and/or Computer Vision (CV) products to join the Chinook effort at North Point Technology. We are hiring across multiple disciplines: Software Engineers, Systems Engineers, Product Owners, Scrum Masters, Test Engineers, Cloud Engineers, Systems Administrators, and DevSecOps Engineers. Active Top Secret with SCI eligibility (CI Poly preferred) and U.S. citizenship are required per contract. Primary Responsibilities: (Role-dependent; examples below) Build, secure, and operate GEOINT mission systems for the Chinook program in classified cloud/on-prem environments. Deliver containerized microservices, data services, and mission workflows; automate CI/CD and security controls. Plan and execute Agile/Scrum delivery with government stakeholders; refine backlogs and measure value each increment. Develop and maintain automated testing (unit/integration/performance/security) and gating in CI pipelines. Engineer/administer platforms (Linux, Kubernetes, AWS GovCloud/C2S); ensure RMF/IC control compliance and ATO sustainment. Troubleshoot, monitor, and harden production systems; create runbooks and contribute to program roadmaps. Basic Qualifications: Active TS/SCI eligibility (CI Poly preferred); U.S. citizen. Prior NGA SOM or CV experience or directly transferable mission delivery in NGA environments applicable to Chinook. Relevant degree or equivalent hands-on experience in one of the listed disciplines. Demonstrated proficiency in one or more (role-dependent): Software/DevSecOps: Python/Java/JS/Go; Docker/Kubernetes; GitLab/Jenkins; Terraform/Ansible; Sonar/Nexus/Vault; REST/GraphQL. Cloud/Systems Admin: RHEL/Linux, networking, IAM, logging/monitoring, backup/DR; AWS GovCloud/C2S. Systems/SE&I: requirements, MBSE, interface control, integration/test, RMF/ATO artifacts. Test/QA: test strategy/design, automation frameworks, CI gating, performance/security testing. Product/Scrum: backlog ownership, story mapping, road-mapping, metrics (flow/velocity), stakeholder comms. Preferred Qualifications: Front-end development experience using React, Angular, or Vue.js. Knowledge of GEOINT data standards (OGC WMS/WFS, NSG). Experience with Elasticsearch / OpenSearch. Certifications such as AWS Certified Developer, Solutions Architect, CISSP, or SAFe Agile North Point Technology is THE BEST place to work for curious-minded engineers motivated to support our country's most crucial missions! We focus on long term projects, leveraging the latest technology in support of innovative solutions to solve our customer's most difficult problems. At North Point Technology, EMPLOYEES come first! We value our employees by providing excellent compensation, benefits, and a flexible work-life balance. We strive for a close-knit and open atmosphere where the owners are always directly available to our team members. Come join us! Apply with North Point Technology today! For positions requiring a federal security clearance, your clearance level must be clearly identified on your resume.
    $32k-64k yearly est. 22d ago
  • Support Technician

    Daveandbusters

    Technical support representative job in Westminster, CO

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $14.42 - $17 per hour Salary Range: 14.42 - 17 We are an equal opportunity employer and participate in E-Verify in states where required.
    $14.4-17 hourly Auto-Apply 60d+ ago
  • Information Technology

    Veterans Prime, Inc.

    Technical support representative job in Denver, CO

    Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
    $32k-56k yearly est. Auto-Apply 60d+ ago
  • IT Support Specialist

    Beumer Group 4.2company rating

    Technical support representative job in Denver, CO

    BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology. BEUMER Group offers the right solution for almost every logistic challenge. We are a family owned, intralogistics leader, where tradition and innovation go hand in hand. We are proud of what our employees create each day. Integrity, Inspiration, Quality and Teamwork! Job Description Your Mission BEUMER Group is committed to providing our employees with an exceptional digital work environment that empowers innovation and productivity. As an IT Support Specialist, you will play a crucial role in ensuring the seamless operation of our IT infrastructure while driving IT projects that enhance our technology landscape within North America. You will be responsible for network configuration, maintenance, and project management, helping us maintain our commitment to excellence in employee experience. Responsibilities Network Configuration and Maintenance: Ensure network security, performance, and scalability. Monitor network traffic, troubleshoot connectivity issues, and implement solutions. Collaborate with global stakeholders to enforce network security policies and practices. IT Project Management: Lead IT projects that enhance the workplace experience from initiation to completion, ensuring value-generating benefits for the organization. Define project scope, objectives, and schedules. Support and Administration: Provide technical support to end-users, resolving hardware and software issues promptly while communicating transparently and creating an excellent experience. Advocate for the importance of information systems security and support the implementation of critical processes and security practices. Onsite Support & Customer Partnership Provide hands-on IT support at long-term project sites (e.g., airports), ensuring stable operations for project and customer teams. Evaluate local needs, identify improvement opportunities, and translate them into clear recommendations and project plans. Act as a trusted partner to customers, supporting continuous improvement and AI-driven initiatives that require IT expertise. Annual compensation range: $85,000.00 - $95,000.00 annually The posted salary range reflects the compensation the company reasonably expects to offer for this position. Actual compensation will not be less than the posted minimum and will be based on multiple factors. Qualifications Requirements, Skills & Abilities Bachelor's degree in Information Technology, Computer Science, or a related field 2-5 years of experience in network administration and IT project management Strong service and employee-experience-oriented, energetic mindset paired with a drive for continuous improvement that creates value for employees and the company Well-developed interpersonal and communication skills, with the ability to deliver exceptional results in a fast-paced, dynamic environment Strong attention to detail, process development and project/organizational management Highly organized in working, thinking and prioritizing Ability to travel domestically and internationally, as required, up to 50% of the time Additional Information BEUMER is an innovative company, where every employee is part of the "family". Because our employees are our most important asset, here are some of benefits we currently offer full-time employees: Medical & Dental Premiums: We cover 100% of the premiums for you and your eligible dependents. 401(k) with Generous Match: Secure your financial future with our competitive retirement plan. Life Insurance / Long Term Disability: Peace of mind for you and your loved ones. Yes, we cover that too! Ancillary Insurances: Including vision, accident, and critical illness insurance. Generous Paid Time Off: Achieve the optimal work-life balance. Company Holidays: Enjoy paid time off on designated company holidays including additional flex days for times that matter most! Performance-Based Bonus: Eligibility to participate in our Target Agreement Plan for bonus potential. BEUMER is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status or any other status protected under local, state or federal laws.
    $85k-95k yearly 30d ago
  • Customer Service Representative I- Customer Support- CSR

    Miller International Inc. 3.9company rating

    Technical support representative job in Denver, CO

    Job Description Miller International, Inc., apparel designer and distributor of Cinch and Cruel , is searching for our next Customer Service Representative I. Our Customer Service Representative I play a fundamental role as a company liaison with our customers and account managers. The primary responsibility of this position is to provide excellent service to our customers and account managers, respond efficiently to customer and account manager inquiries, and maintain high customer and account manager satisfaction. The candidate for this role must be professional, friendly, detail-oriented, patient, empathetic, an advocate for our customers and account managers when necessary, gather customer feedback, and be skilled in conflict and resolution management. In short, the person who fills this position needs to have a commitment to continuous excellence and passion for the work they do. Our employees have the opportunity to work in a fun, casual, laid-back atmosphere. If you have customer service experience, this is your opportunity to be a part of something great! We want to hear from you if you possess the following skills and qualifications and are ready to join our team of positive, enthusiastic, and dedicated team members. This exciting opportunity is not a remote position but is at our North Denver, Colorado, corporate office. Salary Range - $18.27 - $19.50 ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. · Build sustainable relationships and trust with customers, account managers, and team members through open and interactive communication and 5-star customer service. · Maintain a positive work atmosphere by acting and communicating professionally, enabling one to get along with customers, clients, co-workers, and management. · Support assigned low-volume account managers through familiarity with processes and sales reports available in the order management system · Have a solid understanding of products offered by the company and a strong understanding of which products solve each customer challenge. · Maintain current knowledge of department standards, systems, and processes. · Communicate with customers via phone and email to answer questions regarding order status, shipping, and product information. · Direct, coordinate, and process purchase orders from order capture to customer delivery. Includes coordinating with the warehouse team to track orders and ensure prompt shipment of goods · Verify the accuracy of all purchase orders for terms and pricing, delivery information, and customer compliance. · Handle customer complaints via phone, email, or social media and provide appropriate solutions and alternatives as needed. · Meet department efficiency metrics, personal and team goals, and call handling quotas. · Identify interdepartmental dependencies and comply with calendar dates. · Work with customer service manager to ensure proper customer service is delivered. · Perform any other tasks the Customer Service Manager or Account Manager needs. To be successful in this position, you must: · Be self-motivated and have the ability to work with minimum supervision. · Have a positive attitude and have the ability to work effectively with employees from multiple departments, customers, and account managers · Be able to express ideas and thoughts verbally; Express ideas and thoughts in written form; Exhibit good listening and comprehension; Select and use appropriate communication methods. · Have the ability to adapt. Adapt to change in the work environment; manage competing demands; Accept criticism and feedback; change approach or method to best fit the situation; open to new ideas and responsibilities. · Be Innovative. Display original thinking and creativity; meet challenges with resourcefulness; generate suggestions for improving work; develop innovative approaches and ideas; consider cost and expediency when developing ideas. · Have the ability to solve practical problems and deal with various concrete variables in situations where only limited standardization exists. · Have the ability to interpret various instructions furnished in written, oral, diagram, or schedule form. · Have outstanding follow-up skills. · Have strong planning, organization, and time management skills and have a high standard for attention to detail. Have the ability to prioritize and plan work activities, plan for additional resources, integrate changes smoothly, set goals and objectives, and work in an organized manner. · Be driven to achieve results and function within a team environment · Be comfortable working with computers and web-based applications. · Be Punctual Requirements 1-2 years experience in customer service support or equivalent combinations of education and experience. Ability to read and interpret documents such as processes, operating instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of employees of the organizations. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Solid analytical skills and exposure to standard costing and related accounting concepts. Thorough knowledge of Microsoft Office products Benefits Interested yet? Miller International offers spectacular benefits to ensure its employees are happy and healthy. The company firmly believes in the importance of maintaining a proper work-life balance. If this sounds like a position you genuinely want to fill, send us your resume and cover letter telling us about your experience in Customer Service and why you would like to work with us. BENEFITS AND WELL-BEING - Medical (Two plan options to choose from for employees and their families) - Dental (Two plan options to choose from for employees and their families) - Vision - Supplemental Health Benefits - Accident Coverage, Critical Illness Coverage, Identity Theft Protection, Legal Insurance, and Pet Insurance - Flexible Spending/Health Savings Accounts - Basic Life & AD&D Insurance at no cost to employees - Supplemental Life Insurance - Employee Assistance Program - Tuition Reimbursement - Student Debt Program - Income protection programs for Short & Long Term Disability - 401(K) Retirement Savings Program with a Company Match (Traditional and Roth options) Our success lies in the hands of our dedicated and loyal staff, and we only employ the best! We pride ourselves on a rich history spanning over 100 years, one that embodies the traditions of hard work, distinction, and providing unsurpassed quality products to our customers. Since 1918, Miller International has matured and consistently evolved to become what it is today: One of the most successful privately owned Companies in the Western Industry, whose brands continue to gain impressive popularity and growth. We do it by treating each other with respect, and we do it all as a team that feels more like a family. At Miller, we are guided by our Core Values and use them to measure the appropriateness of our decisions, whether with vendors, customers, or employees. The Core Values were created and approved by our employees as an affirmation that they are willing to be part of a company guided by these principles. We can't wait to hear from you! Check us out at: **************************** Application Deadline: 1/18/2026
    $18.3-19.5 hourly 13d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Technical support representative job in Denver, CO

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $49k-70k yearly est. 14d ago
  • SOM / CV Experienced IT - (TS/SCI)

    North Point Defense 3.9company rating

    Technical support representative job in Denver, CO

    This job requires an active Top Secret / SCI clearance (with CI Polygraph eligibility). Please apply only if you currently hold an active Top Secret clearance with SCI eligibility. North Point Technology is looking for TS/SCI-cleared IT personnel who have experience with NGA's Structured Observation (SOM) and/or Computer Vision (CV) products to join the Chinook effort at North Point Technology. We are hiring across multiple disciplines: Software Engineers, Systems Engineers, Product Owners, Scrum Masters, Test Engineers, Cloud Engineers, Systems Administrators, and DevSecOps Engineers. Active Top Secret with SCI eligibility (CI Poly preferred) and U.S. citizenship are required per contract. Primary Responsibilities: (Role-dependent; examples below) Build, secure, and operate GEOINT mission systems for the Chinook program in classified cloud/on-prem environments. Deliver containerized microservices, data services, and mission workflows; automate CI/CD and security controls. Plan and execute Agile/Scrum delivery with government stakeholders; refine backlogs and measure value each increment. Develop and maintain automated testing (unit/integration/performance/security) and gating in CI pipelines. Engineer/administer platforms (Linux, Kubernetes, AWS GovCloud/C2S); ensure RMF/IC control compliance and ATO sustainment. Troubleshoot, monitor, and harden production systems; create runbooks and contribute to program roadmaps. Basic Qualifications: Active TS/SCI eligibility (CI Poly preferred); U.S. citizen. Prior NGA SOM or CV experience or directly transferable mission delivery in NGA environments applicable to Chinook. Relevant degree or equivalent hands-on experience in one of the listed disciplines. Demonstrated proficiency in one or more (role-dependent): Software/DevSecOps: Python/Java/JS/Go; Docker/Kubernetes; GitLab/Jenkins; Terraform/Ansible; Sonar/Nexus/Vault; REST/GraphQL. Cloud/Systems Admin: RHEL/Linux, networking, IAM, logging/monitoring, backup/DR; AWS GovCloud/C2S. Systems/SE&I: requirements, MBSE, interface control, integration/test, RMF/ATO artifacts. Test/QA: test strategy/design, automation frameworks, CI gating, performance/security testing. Product/Scrum: backlog ownership, story mapping, road-mapping, metrics (flow/velocity), stakeholder comms. Preferred Qualifications: Front-end development experience using React, Angular, or Vue.js. Knowledge of GEOINT data standards (OGC WMS/WFS, NSG). Experience with Elasticsearch / OpenSearch. Certifications such as AWS Certified Developer, Solutions Architect, CISSP, or SAFe Agile North Point Technology is THE BEST place to work for curious-minded engineers motivated to support our country's most crucial missions! We focus on long term projects, leveraging the latest technology in support of innovative solutions to solve our customer's most difficult problems. At North Point Technology, EMPLOYEES come first! We value our employees by providing excellent compensation, benefits, and a flexible work-life balance. We strive for a close-knit and open atmosphere where the owners are always directly available to our team members. Come join us! Apply with North Point Technology today! For positions requiring a federal security clearance, your clearance level must be clearly identified on your resume.
    $32k-64k yearly est. Auto-Apply 2d ago

Learn more about technical support representative jobs

How much does a technical support representative earn in Greeley, CO?

The average technical support representative in Greeley, CO earns between $27,000 and $39,000 annually. This compares to the national average technical support representative range of $27,000 to $44,000.

Average technical support representative salary in Greeley, CO

$33,000
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