Technical support representative jobs in Greenburgh, NY - 737 jobs
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Command Center Analyst
Insight Global
Technical support representative job in Clifton, NJ
Title: Command Center Analyst
Duration: 6 month contract (potential extensions, potential hire)
Shift B: Wed/Thurs-Sat
Day Shift: 7am - 7pm
The Command Center Analyst I is responsible for the day-to-day monitoring of network and Infrastructure operations. Provide customer service, troubleshooting, as well as incident escalation for all users contacting the Command Center, and act as escalation point for Tier I Support. Tier II Engineer is shift based and may be required to work on a rotating schedule.
Must-haves
* 2+ years of experience providing customer care and technicalsupport.
* 2+ years of experience with routers, switches such as Cisco and Juniper
* Excellent written and oral communication skills
* Ability to multi-task and prioritize job requirements
* Self-motivated and able to work on projects with limited supervision
* Effective organizational skills and attention to detail.
* Advanced skill in Microsoft: Windows Operating Systems, Office Suite versions, and Visio.
* Strong analytical and problem solving skills.
Plusses
Data Center support experience
What you'll do
* Provide customer service support for mission critical 24/7 Data Centers
* Participate in the weekly 24/7 on-call schedule
* Provide proactive and reactive assistance to all external customers
* Provide support for a complex network environment including problem solving, ability to take ownership of unfamiliar tasks and problems and see through to completion.
* Detects and analyzes alarms to provide basic to moderate fault isolation and troubleshooting, escalating to Tier II or management if necessary
* Prioritize work properly to consistently achieve departmental and company goals.
* Responsible for Customer and Internal Updates
* Establishing effective lines of communication with team and management to ensure cases are flagged that require immediate attention
* Thorough documentation of incident, Maintenance, and problem details in near real-time.
* Ensure SLA's are met for as per customer agreement
* Maintain and update current knowledge and skills through internal and external training, continuing education and professional associations
$35k-58k yearly est. 1d ago
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Technical Specialist - Triage Operations
Perennial Resources International 4.1
Technical support representative job in Orangeburg, NY
Contract
Orangeburg, NY, Totowa, NJ, Dayton, NJ
Responsibilities:
Improve operational efficiency by championing standardization and innovation
Utilize good technical, multitasking and interpersonal skills to help drive outages to resolution
Be ambitious, able to work independently & in a team environment under deadlines
Be process-oriented and help develop runbooks and other technical documentation
Stay up to date with new technologies, identifying those technologies/strategies that can help the company's automation efforts
Requirements:
2+ years of: computer operations background, understanding of data centers, and data communications and experience working with Unix/Linux (RHEL/Ubuntu, etc.)
A Degree in Computer Science, Engineering, Mathematics, similar field of study or equivalent work experience
Experience working with Salt or Ansible for orchestration (preferably Salt)
Excellent written and verbal communications interpersonal and customer service skills
Working knowledge of: Jira concepts and SDLC framework
Experience providing and automating day to day systems administration duties; Shell (Bourne), Perl, or Python scripting abilities
Experience with open-source metric analytics & visualization tools (such as Grafana, Splunk, and Humio) and multiple open-source automation and management tool-set knowledge (includes: Chef, Ruby, GitHub, Salt, Artifactory, etc., to name a few)
Technical support representative job in Stamford, CT
Job Details
Contract Type: Unlimited / Full-Time
Country / City: United States / Stamford, CT
Company: Beiersdorf
Job Function: Marketing / Market Research
Your Tasks
Maintain high quality consumer service in the U.S. through an external provider (Transcom) with supportingtechnical services/ tools
Identify consumer trends/ insights from analysis of consumer feedback data that impact success of our brands.
Execute & Optimize Global Consumer Interaction Strategy in U.S.
Collaborate with Global CIM team on best-in-class management and activation of consumer feedback in accordance with global/ local guidelines, regulations and SOPs.
Monitor and optimize performance of Transcom service in the U.S., in collaboration with Transcom U.S. Team Leader (tracking KPIs & initiating corrective action as needed).
Drive overall efficiency/ improvements by optimizing technicalsupport systems/ tools and establishing standards/best practices in the MU (that can be shared globally for broader impact).
Maintain Tools & Systems Required in U.S.
Manage updates of Product Reference Manual and Product Locator tools with Emplifi in conjunction with Salesforce to address consumer questions.
Manage sample acquisition process with Hibbert.
Manage resolution of system issues with IT/ Jira tickets & E-Comm.
Track performance & progress by setting up reporting within the Salesforce Lightning Service Cloud, Microsoft Power BI dashboards and connected systems.
Manage systems vendor partners (Hibbert, Emplifi) including budget, contract renewals and PO creation/ approval.
Maintenance of Salesforce Product Hierarchy leveraging the SAP feed to ensure accuracy of U.S. data.
Identify Consumer Trends & Insights
* Provide Management, Quality, Marketing and other stakeholders with relevant information and analyses about consumer feedback (complaints, issues, trends) to reduce risks and create opportunities.
* Act as single point of contact for Consumer Care in the U.S. (for Global CIM and Transcom).
Manage processing of all incoming consumer mail (on rotating basis w/ Training role)
* Review all incoming mail/ retrievals to Stamford HQ, prioritize for processing and route to relevant groups/ channels for resolution.
Ratings & Review (Eucerin and Coppertone) & ASK Channel
* Review and respond to ratings and reviews and "Ask" questions across multiple platforms. (During Pinchme programs or high volume that occurs sometimes with reformulations time required will increase)
* Ask Amazon responses.
Your Profile
Bachelor's Degree preferred (QM, Consumer Insights, Marketing/ Economics or related fields)
Computer skills (Windows, Office; SAP)
Minimum of 3-6 years of experience in roles within: Marketing/Consumer or Market Research or Digital & Media/E-Com and Quality Management
Experience in market research is beneficial
Experienced Salesforce Lightning Service Cloud and Microsoft Power BI user, ideally with experience in 2nd level support and trainings
Fluent in spoken and written English
Business acumen
Strong stakeholder management
Ownership mentality
Process improvement & continuous learning mindset
Ability to navigate complexity and ambiguity
Must have experience effectively collaborating and influencing others
Proven ability to with analyze and turn insights into action
Ability to seek impact not harmony, while challenging appropriately
Apply critical thinking and challenge the status quo
Strong interpersonal and communication skills, both written and verbal
Must be able to work independently in a fast paced, lean organization and be very organized and detail oriented
Ability to prioritize work
Experience establishing a new role and establishing new ways of working
Additional information
ADDITIONAL INFORMATION:
At Beiersdorf, we value diversity and aim to provide equal opportunities to all of our applicants - regardless of e.g. gender, sexual identity, nationality, ethnicity, religion or ideology, disability or age. We would therefore ask you to include only information and data in your documents which are relevant for the assessment of your application (e.g. curriculum vitae with relevant references and certificates). For instance, please feel free to upload your CV without a picture.
Beiersdorf North America - Recent Awards
Winner of Comparably's Award for Best Company Outlook (2021, 2024, 2025)
Winner of Comparably's Award for Best Company Work Life Balance (2025)
Winner of Comparably's Award for Best Company Culture (2023, 2024)
Winner of Comparably's Award for Best Company Compensation (2020, 2022-2024)
Winner of Comparably's Award for Best Company Perks and Benefits (2024, 2025)
Winner of Comparably's Award for Best Company for Happiness (2022,2023, 2024, 2025)
Winner of Comparably's Award for Best CEO / General Manager (2020, 2024)
Winner of Comparably's Award for Best Sales Team (2023, 2024, 2025)
Winner of Comparably's Award for Best Leadership Teams (2020, 2021, 2023, 2025)
Winner of Comparably's Award for Best Company for Diversity (2022)
Check us out on Comparably:***********************************************
Having trouble applying? Go to ********************* to search our careers page. Beiersdorf is an Equal Opportunity Employer.
$34k-42k yearly est. 6d ago
Aviation Front Desk Customer Service Representative
Atlantic Aviation FBO Inc.
Technical support representative job in White Plains, NY
Passionate, dedicated employees who bring the Atlantic Attitude to life will enjoy more than just a great employee culture. They'll enjoy coming to work in an environment full of variety where they can build relationships and exceed customer expectations.
$31k-40k yearly est. 8d ago
Customer Service Representative
Esquire Bank 4.4
Technical support representative job in Jericho, NY
Basic Function:
The principal responsibility of this position is to create a welcoming environment for all clients while providing client support to our New York Branch. This individual will be the first point of contact for clients and internal partners.
Principal Responsibilities:
Answer and direct incoming telephone calls, take messages and greet customers in a friendly and courteous manner.
Assist customers with deposits, withdrawals, or payments and resolve client concerns.
Process transactions per customer requests. Transactions could include cash and check deposits, cash withdrawals or check cashing, issuing bank checks, debit card services, check ordering, online banking assistance, stop payments and wire transfers.
Open commercial and consumer accounts and assist customers with routine account related inquiries.
Respond to emails from clients in a timely manner and confirm with client that their request has been processed to their satisfaction.
Utilize Sales Force to track client interactions.
Assist with branch vault opening, closing and balancing procedures.
Inform customers about bank products and services.
Always maintain a professional appearance and demeanor.
Comply with all department Security, company policies, procedures, and regulations.
Ensure that all activities are performed in compliance with federal, state and Bank Secrecy Act regulatory requirements.
Background and Experience:
High school diploma or equivalent required, and 1-3 years Teller/customer service experience.
Exceptional verbal, written and interpersonal communication skills, with the ability to apply common sense to carry out instructions and instruct others, train personnel, write reports, and speak clearly to customers and employees.
Excellent organizational and time management skills.
Ability to work independently with little to no supervision.
Cash handling experience preferred.
High level of accountability, efficiency, and accuracy.
Prior Customer Service experience.
Microsoft Office and Excel skills. Salesforce experience preferred.
Location: Esquire Bank, Jericho, NY (On-site)
Full time - M-F 8:30 am - 5:30 pm
Estimated Salary Range:
$40,000 - $55,000 / year
Compensation may vary based on education, skills, qualifications and/or expertise.
$40k-55k yearly 4d ago
Customer Service Representative
Russell Tobin 4.1
Technical support representative job in Port Washington, NY
Russell Tobin's client is hiring a Customer Service Representative in Port Washington, NY
Employment Type: Contract
Pay rate:
English Speaker - $17.50
French Speaker - $20
Responsibilities:
Answer incoming calls and process customer orders.
Troubleshoot technical issues, particularly related to electrical and IT systems, and communicate solutions clearly.
Resolve customer complaints while maintaining composure and professionalism.
Document customer interactions accurately and track call types.
Follow up with customers regarding order status, shipping, and stock availability.
Maintain support service levels consistent with Luxottica's standards.
Perform all other duties as assigned.
Requirements:
High school diploma or equivalent.
Minimum 1 year of experience in customer service, hospitality, or call center environments.
Excellent telephone etiquette and communication skills (verbal and written).
Strong PC skills including Microsoft Office (Word, Excel) and internet navigation.
Ability to prioritize tasks, manage time efficiently, and work well in a team environment.
Demonstrated listening and comprehension skills.
Nice to have:
Higher education degree.
Experience using SAP.
Knowledge of optical products and industry terminology.
Bilingual in French.
Benefits that Russell Tobin offers:
Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
$31k-37k yearly est. 1d ago
Audiovisual Support Technician - Weekend
Stepping Stones Museum for Children 4.2
Technical support representative job in Norwalk, CT
The part-time Audiovisual (AV) SupportTechnician provides essential technicalsupport for the museum's AV systems during public hours, with a primary focus on weekend and event coverage. This position ensures that audiovisual equipment across exhibit spaces, performance venues, and event installations functions smoothly and reliably for visitors and staff.
This position serves as the primary AV support role during assigned weekend shifts and public programs, ensuring audiovisual systems remain operational, safe, and visitor-ready. The Audiovisual SupportTechnician works independently during weekends while following established departmental procedures and escalating issues as needed.
The position requires schedule flexibility and a part-time commitment (up to 25 hours per week), including consistent weekend availability and occasional holiday or after-hours event coverage as assigned by management.
Position Responsibilities
Provide daily AV system support across exhibit spaces, performance venues, and event installations
Act as the primary AV support contact during assigned shifts, particularly on weekends
Execute system checks and prepare AV setups for performances, parties, and rentals
Troubleshoot technical issues with microphones, projectors, soundboards, and digital displays
Monitor and respond to AV support requests according to the department's tiered AV support structure, acting as primary weekend support and escalating issues when necessary
Ensure all AV systems are operational and ready for public use during museum hours
Log daily activities and submit AV support reports to the Senior Manager
Maintain equipment inventory and assist with minor repairs and preventative maintenance
Complete end-of-shift reports and handoff notes to support weekday AV and Multimedia staff follow-up
Participate in departmental planning meetings as scheduled
Ensure proper documentation of technical issues and resolutions
Maintain a high level of professionalism when assisting with visitor-facing or customer service situations
Requirements
Minimum Experience/Skills/Certificates:
1-2 years of experience in audiovisual support, live event operations, or technical production
Working knowledge of AV systems, including soundboards, projectors, wireless mics, and media players
Prior experience in a museum, theme park, entertainment venue, or public experience setting preferred
Strong troubleshooting skills and ability to work independently on technical tasks
Excellent communication and organizational skills
Comfortable working weekends, evenings, and holidays as scheduled
Focus on consistently providing quality service to visitors or internal clients; strong interpersonal and collaboration skills with staff, visitors, volunteers, and community partners
Creative problem-solving skills with attention to detail
Excellent interpersonal skills, professional maturity, adaptability, and self-reliance
Self-aware and self-regulating; reads social and emotional cues; demonstrates empathy and active listening with visitors and colleagues
Strong relationship builder: Communicates effectively across all organizational levels, manages disagreements constructively, and welcomes feedback to foster trust
Consistently demonstrates good judgment and maintains composure in challenging situations
Intrinsically motivated with a positive attitude; embraces change, setbacks, and last-minute adjustments with enthusiasm and curiosity
Sensitive to diversity, including individuals with physical challenges or special needs
Ability to kneel, walk, and/or stand for prolonged periods of time, and load/unload equipment
Solid computer skills, including Microsoft Office Suite; proven ability to learn new systems and software
$34k-38k yearly est. 14d ago
Mitel Phone Support Technician
Cb 4.2
Technical support representative job in Mamaroneck, NY
Benefits:
401(k)
401(k) matching
Company parties
Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Training & development
Benefits/Perks
Competitive Compensation
401(k) with company match
PTO & Holidays
Ongoing training and certification reimbursement.
Health Insurance
Career Growth Opportunities
Job SummaryWe are seeking a skilled Phone SupportTechnician with Mitel certification and a strong understanding of networking to join our team and provide high-quality technicalsupport for our clients.
The Phone SupportTechnician will troubleshoot, configure, and support Mitel phone systems while leveraging expertise to resolve complex issues. This role requires proficiency in Mitel PBX systems, VoIP technologies, and network infrastructure, combined with a customer-centric approach to deliver outstanding support.
The ideal candidate has strong technical skills as well as excellent customer service and communication skills.
Responsibilities
Provide phone-based technicalsupport for Mitel phone systems, troubleshooting hardware, software, and network-related issues.
Configure and maintain Mitel PBX systems, including MiVoice Business, MiVoice Office, and MiCollab platforms.
Diagnose and resolve networking issues impacting telephony performance.
Support VoIP, SIP trunks, and integrations with network infrastructure.
Assist clients with system upgrades, feature setups, and user training.
Document support cases, resolutions, and interactions in the customers CRM system.
Stay current on Mitel products, networking trends, and industry best practices.
Qualifications
Mitel Certification (e.g., Mitel Certified Technician, Mitel MiVoice Business, or equivalent).
Minimum of 3 years of experience in phone system support or telecommunications.
Hands-on experience with Mitel PBX systems, VoIP protocols, and SIP technologies.
Strong understanding of networking concepts, including TCP/IP, VLANs, QoS, DNS, DHCP
Strong troubleshooting and analytical skills for both telephony and network-related issues.
Ability to work well as part of a team
Strong written and verbal communication skills
Additional certifications (e.g., CompTIA Network+, CCNA) are highly desirable.
Compensation: $64,000.00 - $74,000.00 per year
Careers Our employees are the heart and soul of our company. Switch Technologies does its best to support each member and the roles they fulfill to make them highly effective. Their achievements contribute directly to the success of the company. We support our employees with direct access to escalation managers and provide them with avenues for growth.
What We Are Built On Switch Technologies is built on Trust, Integrity, and Dependability. The company is fair and maintains realistic expectations for their employees while cultivating a symbiotic relationship for growth. A shared vision in customer success and team building is at the foundation of every department.
Trust Trust is the foundation of our company, and we work hard every day to earn and maintain the trust of our customers.
Accountability We hold ourselves accountable for delivering on our promises, taking ownership of our mistakes and making things right.
Integrity We are committed to operating with honesty, transparency, and ethical principles in all aspects of our business.
Customer Focus Our customers are at the center of everything we do, and we strive to deliver products and services that meet and exceed their expectations.
Why Us Join our team and grow your career with a company that values innovation, collaboration, and personal development. An IT technician can make his mark at Switch Technologies by: providing excellent customer service, taking initiative to develop technical knowledge, staying up to date with the latest industry trends and technologies. The tech should also striving to increase efficiency and reliability by automating processes implement best practices be proactive in developing relationships with customers and partners to build trust establish a positive reputation.
$64k-74k yearly Auto-Apply 60d+ ago
Technical Support - NLS - HN
Power Labor
Technical support representative job in Little Ferry, NJ
**We are looking for a responsible and reliable candidate to join our team**
**TRAINING PROVIDED**
Come join our team!! Hiring immediately:
Provide troubleshooting/diagnostic assistance to repair technicians for Samsung appliances which include refrigerators, washers, dryers, microwaves, ranges and dishwashers.
Research technical bulletins and repair knowledgebase to ensure information provided to the repair technicians is current and accurate.
Ability to identify, diagnose, and solve unique and complex product specific technical problems
Ability to understand wiring diagrams and other technical information
Monday - Friday.
9:00 AM - 6:00 PM
Pay - Depending on Experience
Location: Little Ferry, NJ
Benefits offered:
-Holiday Paid
-Vacation Paid
-Health Care
-Sick Pay
Start Now!!!!
$44k-75k yearly est. 60d+ ago
Individual Support Technician
Asun Star Consulting
Technical support representative job in East Rutherford, NJ
Contract, Temporary Description
The Individual SupportTechnician will provide in home services directly to youth under the age of 21 with intellectual and/or developmental disabilities. Individual SupportTechnicians are needed in work in Bergen, Essex, Hudson, Middlesex, Passaic and Union Counties.
Responsibilities include but are not limited to:
Implement interventions in Individual Support Plan; Teach skills to the youth; Train parent/guardian in implementation of Individual Support Plan; Data collection; Progress Notes
Bilingual candidates (English/Spanish) encouraged to apply. Driver's License/Abstract (not to exceed 5 points) required and CPR/First Aid Certification required.
Requirements
Position Requirements:
Bachelor's degree in Psychology, Special Education, Guidance and Counseling, Social Work or a related field Must have at least one (1) year of supervised experience in implementing positive behavior support plans and teaching ADL/Instrumental skills for individuals who have intellectual/developmental disabilities Must be at least 18 years of age or older
$44k-75k yearly est. 60d+ ago
Respite Direct Support Tech (Bloomfield)
Neuropath Behavioral Healthcare
Technical support representative job in Upper Montclair, NJ
The Respite Technician will assist the clients with daily living activities in the client's home. Our Respite Technicians are dedicated and compassionate. This opportunity is a Part -Time position .
Who we are:
Neuropath Behavioral Healthcare provides Comprehensive Youth and Family Support Services to primary caregivers of children and teens with Developmental and Intellectual Disabilities, an opportunity for rest and relief, while engaging youth in therapeutic age -appropriate activities.
Duties/Responsibilities:
• Provides one -on -one care to youth and young adults when primary caregiver is not available.
• Ensure the safety and well -being of the client.
• Gives simple emotional and psychological support to the client and other members of the household and establishes a relationship with client and family
• Aids with daily living, including personal care such as ambulation and personal hygiene assistance. Prepares and maintains records of client progress and services performed, reporting changes in client condition to manager or supervisor.
• Actively promotes client's mental alertness through involvement in activities of interest
• Performs housekeeping duties such as cooking, cleaning, washing clothes and dishes, and running errands. Cares for individuals and families during periods of incapacitation, family disruption, and convalescence; providing companionship, personal care, and help in adjusting to new lifestyles.
• Instructs or advises clients on issues such as household cleanliness, utilities, hygiene, nutrition, or infant care.
• Attends in -service training as required by regulation
• Adheres to all Agency administrative and clinical policies and procedure
• Participates in case reviews, consulting with the team caring for the client, to evaluate the client's needs and plan for continuing services.
Requirements Skills/Abilities: • Must possess a strong service orientation, including active listening, critical thinking skills, and close monitoring of clients.
• Minimum of three references required
• Must have an automobile and a valid driver's license
• Must have proof of car insurance
• Pass a criminal background check including fingerprinting
Education and Experience:
• High school diploma or equivalent required.
• More than two years or experience preferred.
Physical:
• Prolonged periods of standing, bending and lifting.
• Must be able to lift up to 50 pounds at times.
$44k-75k yearly est. 60d+ ago
Technology Support III - FPAS Tech Support
JPMC
Technical support representative job in Jersey City, NJ
We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
Financial Planning and Analytics Services (FPAS) is a key Finance function within the Office of the Chief Finance Office (CFO) that supports each Line of Business CFO and the Firmwide CFO. We are a data engineering team responsible for financial reporting, forecasting, budgeting, and strategic oversight. Our Applications, Platforms and Data based and are on a combination of On-Premise (Linux), Private Cloud (Kubernetes) and Public cloud (AWS). We manage batch jobs running to a Business Day Calendars that Extracts, Transforms and Loads (ETL) data for critical processes within the firm.
As a Technology Support III team member at JPMorgan Chase, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement.
Job Responsibilities:
Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm
Improve operational stability and availability through participation in problem management
Monitor production environments for anomalies and address issues utilizing standard observability tools
Assist in the escalation and communication of issues and solutions to the business and technology stakeholders
Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure
The role may require on call coverage during weekends
Required qualifications, capabilities, and skills:
Formal training or certification on software engineering concepts and 3+ years applied experience.
Possess 3+ years of experience, ideally working with Data/Python applications in Production environment.
Experience in programming or scripting language (Python).
Experience working with containers and container orchestration (Kubernetes)
Experience with automation tool/solution such as Ansible, Autosys, Control-M etc.
Experience with cloud platform (preferably AWS) in setting up infrastructure using Terraform.
Exposure to observability and monitoring tools and techniques
Good communication and collaboration skills, with the ability to work effectively in a fast-paced, dynamic environment.
Preferred qualifications, capabilities, and skills:
Significant advantage to have experience supporting applications on platforms such as Databricks, Snowflake or AWS EMR (Databricks preferred).
Significant advantage to have experience with Ab Initio.
Experience working with Big Data
Actively self-educates, evaluate new technology, and recommend suitable ones.
Knowledge of virtualization, cloud architecture, services and automated deployments.
$44k-76k yearly est. Auto-Apply 60d+ ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Technical support representative job in Jersey City, NJ
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$64k-90k yearly est. 21d ago
Technical Support
Kyndryl Holding Inc.
Technical support representative job in Bogota, NJ
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
Are you ready to embark on a technical adventure and become a hero to our external and internal users? As TechnicalSupport at Kyndryl, you'll be part of an elite team that provides exceptional technical assistance, enabling our clients to achieve their desired business outcomes.
You'll be a troubleshooter extraordinaire, diagnosing and repairing complex equipment, software, and systems with ease. Nothing will be too challenging for you to solve as you respond to escalated issues, report critical design flaws, reliability and maintenance problems, and bugs.
You'll be the go-to person for our customers who require assistance with highly technical or sophisticated products, as well as for customer installations and training. With your passion for technology, you'll provide world-class support that exceeds customer expectations.
As TechnicalSupport, you'll perform varying degrees of problem determination and resolution of desktop hardware and software issues using your technical expertise and available resources to ensure that our customers' issues are resolved efficiently and effectively. You'll also have the opportunity to perform installs, moves, adds, and changes (IMAC) activities, as well as data backup and restore on certain accounts for clients, ensuring that all related administrative duties are completed within Service Level Agreement objectives.
You will develop a deep understanding of the local and regional infrastructure, as well as key contacts in other competencies, which will enable you to ensure that the proper team is aware of - and taking action on the problem.
If you're a technical wizard, a customer service superstar, and have an unquenchable thirst for knowledge, we want you to join our team.
Your Future at Kyndryl
Imagine being part of a dynamic team that values your growth and development. As TechnicalSupport at Kyndryl, you'll receive an extensive and diverse set of technical trainings, including cloud technology, and free certifications to enhance your skills and expertise. You'll have the opportunity to pursue a career in advanced technical roles and beyond - taking your future to the next level. With Kyndryl, the sky's the limit.
Who You Are
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Technical and Professional Expertise
* 0-3 years of experience in Customer Service or TechnicalSupport
* Experience with Cisco Nexus and IOS technologies
* Experience with F5 ASM and LTM configuration and troubleshooting
Preferred Technical and Professional Experience
* Cisco certified
* Experience with network automation/scripting
Being You
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
Get Referred!
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
$44k-75k yearly est. 51d ago
Support Technician
Daveandbusters
Technical support representative job in Westbury, NY
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times.
NITTY GRITTY DETAILS:
Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway.
Assists Guests by repairing and maintaining amusements equipment in a timely manner.
Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas.
Assists the Guest with all requests and answers questions as needed and makes recommendations.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Responsible for stocking, displaying, and securing merchandise in all storage areas.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists in daily maintenance and organization of tech room and storage areas.
Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management.
Assists with general store maintenance as directed by management.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be friendly and able to smile a lot while working days, nights and/or weekends as required.
Technical and/or electrical skills preferred, but not required.
Must demonstrate ability to clearly communicate with Guests and other Team Members.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work off an extension ladder.
Work in noisy, fast paced environment with distracting conditions.
Move about facility and stand for long periods of time.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $16 - $18.25 per hour
Salary Range:
16
-
18.25
We are an equal opportunity employer and participate in E-Verify in states where required.
$16-18.3 hourly Auto-Apply 60d+ ago
IT Technician Tier 2 - 2575
Bram Auto Group
Technical support representative job in North Bergen, NJ
BRAM Auto Group is currently seeking an IT Technician- Tier 2 to join our team.
At BRAM Auto Group, we redefine luxury automotive by providing the highest standard of service and leading the industry in innovation for our customers. We take pride in being one of the most prestigious luxury automotive management groups comprised of 13 dealerships throughout the NYC/NJ region that includes Lexus, Honda, Toyota, Cadillac, Ineos Grenadier, Genesis and Hyundai brands.
We are recognized for our prestige service and constantly growing client base, which means that our teams and dealerships are growing rapidly too!
What you'll do:
Providing remote and onsite support for computers, peripherals, and user related questions.
Ensuring customer satisfaction driving towards maximized customer service at all times.
Adhering to all system process and procedures, including ticket entry, and generating reports on request.
Providing user assistance as needed.
Documenting all support work on a timely basis within the guidelines of our company's policies.
Completing special projects as assigned.
Our ideal candidate:
Superior written and verbal communication skills
Outstanding interpersonal skills with the ability to maintain a professional demeanor when handling complex user issues
Comfortable working under pressure and meeting deadlines
Experience with ConnectWise or similar remote management tools.
Proficiency in:
Windows Desktop & Server OS
MS Active Directory
Office 365 (including security services)
LAN/WAN networking (Firewalls, Switches, Wireless APs)
TCP/IP
Preferred knowledge and certifications:
Knowledge of the automotive industry
Knowledge with CDK Drive and other DMS products
CompTIA Network+
Microsoft Certified: Windows Client or Modern Desktop Administrator Associate
Microsoft 365 Certified: Fundamentals or Administrator Associate
ITIL Foundation Certification
Job Type: Full-time
Job Type: Full-time
Salary: $55,000 - $95,000.00 per year
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Referral program
Vision insurance
Experience level:
3+ years
Schedule:
8 hour shift
Monday to Friday
Ability to commute/relocate:
North Bergen, NJ 07047: Reliably commute or planning to relocate before starting work (Required)
Experience:
Help desk: 1 year (Preferred)
Windows: 3 year (Preferred)
Work Location: Headquarters location and occasional dispatch to Dealership locations in NY and NJ
$55k-95k yearly Auto-Apply 60d+ ago
Individual Support Technician
Asun Star Consulting, Inc.
Technical support representative job in East Rutherford, NJ
Job DescriptionDescription:
The Individual SupportTechnician will provide in home services directly to youth under the age of 21 with intellectual and/or developmental disabilities. Individual SupportTechnicians are needed in work in Bergen, Essex, Hudson, Middlesex, Passaic and Union Counties.
Responsibilities include but are not limited to:
Implement interventions in Individual Support Plan; Teach skills to the youth; Train parent/guardian in implementation of Individual Support Plan; Data collection; Progress Notes
Bilingual candidates (English/Spanish) encouraged to apply. Driver's License/Abstract (not to exceed 5 points) required and CPR/First Aid Certification required.
Requirements:
Position Requirements:
Bachelor's degree in Psychology, Special Education, Guidance and Counseling, Social Work or a related field Must have at least one (1) year of supervised experience in implementing positive behavior support plans and teaching ADL/Instrumental skills for individuals who have intellectual/developmental disabilities Must be at least 18 years of age or older
$44k-75k yearly est. 18d ago
Respite Direct Support Tech ( Bloomfield)
Neuropath Behavioral Healthcare
Technical support representative job in Upper Montclair, NJ
The Respite Technician will assist the clients with daily living activities in the client's home. Our Respite Technicians are dedicated and compassionate. This opportunity is a Part Time position .
Who we are:
Neuropath Behavioral Healthcare provides Comprehensive Youth and Family Support Services to primary caregivers of children and teens with Developmental and Intellectual Disabilities, an opportunity for rest and relief, while engaging youth in therapeutic age -appropriate activities.
Duties/Responsibilities:
• Provides one -on -one care to youth and young adults when primary care giver is not available.
• Ensure the safety and well -being of the client.
• Gives simple emotional and psychological support to the client and other members of the household and establishes a relationship with client and family
• Aids with daily living, including personal care such as ambulation and personal hygiene assistance. Prepares and maintains records of client progress and services performed, reporting changes in client condition to manager or supervisor.
• Actively promotes client's mental alertness through involvement in activities of interest
• Performs housekeeping duties such as cooking, cleaning, washing clothes and dishes, and running errands. Cares for individuals and families during periods of incapacitation, family disruption, and convalescence; providing companionship, personal care, and help in adjusting to new lifestyles.
• Instructs or advises clients on issues such as household cleanliness, utilities, hygiene, nutrition, or infant care.
• Attends in -service training as required by regulation
• Adheres to all Agency administrative and clinical policies and procedure
• Participates in case reviews, consulting with the team caring for the client, to evaluate the client's needs and plan for continuing services.
Requirements Skills/Abilities: • Must possess a strong service orientation, including active listening, critical thinking skills, and close monitoring of clients.
• Minimum of three references required
• Must have an automobile and a valid driver's license
• Must have proof of car insurance
• Pass a criminal background check including fingerprinting
Education and Experience:
• High school diploma or equivalent required.
• More than two years or experience preferred.
Physical:
• Prolonged periods of standing, bending and lifting.
• Must be able to lift up to 50 pounds at times.
$44k-75k yearly est. 60d+ ago
Technology Support III - Mainframe, Distributed Production Support
JPMC
Technical support representative job in Jersey City, NJ
Propel operational success with your expertise in technology support and a commitment to continuous improvement.
As a Technology Support III team member in Commerical & Investment Bank - Production Management team, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.
Job responsibilities
Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm
Supports the day-to-day maintenance of the firm's systems to ensure operational stability and availability
Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools
Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders
Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure
Required qualifications, capabilities, and skills
3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud
Experience in observability and monitoring tools and techniques
Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework
Experience with an IBM zSeries Mainframe environment.
Knowledge of z/OS, JCL, TSO/ISPF
Experience and knowledge of COBOL/Natural
Experience and knowledge of DB2/Adabas and VSAM & utilities
Knowledge of CONTROLM/CA7/ZEKE scheduling tool
Experience working with all types of data files including Generation Data Groups, VSAM, Partitioned, and Physical Sequential files
Experience using incident management tools (Service Now)
Preferred qualifications, capabilities, and skills
Knowledge of relevant businesses such as securities, fund accounting, clearance, securities lending, cash management and alternative investments (e.g. derivatives and hedge funds) or the organization's that use these services
DYL280/SAS/EZYTRIEVE, Unix/Linux/Windows Distributed Application Support
AWS cloud experience
Experience managing projects and migrations
$64k-111k yearly est. Auto-Apply 60d+ ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support representative job in Jersey City, NJ
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$29k-41k yearly est. 21d ago
Learn more about technical support representative jobs
How much does a technical support representative earn in Greenburgh, NY?
The average technical support representative in Greenburgh, NY earns between $26,000 and $59,000 annually. This compares to the national average technical support representative range of $27,000 to $44,000.
Average technical support representative salary in Greenburgh, NY