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  • Information Technology Professional (IT Support) (Fresno)

    Us Navy 4.0company rating

    Technical support representative job in Fresno, CA

    At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly, and errors are fixed without any interruption to the mission. Want to start your journey with the Navy? Apply Now Enlisted None What to Expect Information Systems Technician More Information Responsibilities Information Systems Technicians manage communication operations and networks aboard Navy vessels, and play a vital role in everything from electronic mail systems to special intelligence and information warfare systems. There are two types of Information Systems Technicians depending on whether you choose to serve on ships or submarines. Responsibilities may include: INFORMATION SYSTEMS TECHNICIAN (IT) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Ensuring the proper security and handling of communications materials, systems and equipment Performing diagnostics and data recovery operations and maintaining logs INFORMATION SYSTEMS TECHNICIAN SUBMARINES (ITS) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Performing diagnostics and data recovery operations, and maintain logs Operating and maintaining electronic equipment used for detection and tracking, communication security and cryptography and Electronic Warfare Systems Operating and maintaining testing and auxiliary equipment Ensuring the proper security and handling of communications materials, systems and equipment Work Environment As an IT, you are primarily stationed aboard ships at sea, while you'll serve aboard submarines as an ITS. You will also receive shore assignments. Your typical work environment will be a clean, climate-controlled indoor space used to house electronic equipment or computers. Training & Advancement Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), both ITS and ITs report for specialized training, including: Class A Technical School (24 weeks) in Pensacola, FL (for ITs) or Groton, CT (for ITSs) for training on Microsoft, Cisco and Oracle computer software and hardware fundamentals, automatic data processing, security, and system theory and operation. After A School, Information Systems Technician Submarines (ITS) will also attend submarine training: Basic Enlisted Submarine School (8 weeks) in Groton, CT, for training in basic submarine systems. Note that this training is only for Information Systems Technician Submarines (ITS). After completing training, ITs and ITSs will receive their first assignments. ITs may be assigned to a ship, communication station or shore station, while ITSs may be assigned to a submarine, communication station or shore station. Promotion opportunities are regularly available but competitive and based on performance. Advanced Training Advanced training as an Information Systems Technician may be available during later stages of your career. For those with further leadership aspirations and a college degree, Officer roles may be available, providing opportunities to lead and train others. Post-Service Opportunities Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as IT and network support, computer programming, web development, and information security. Education Opportunities Beyond offering access to professional credentials and certifications, Navy technical and operational training as an Information Systems Technician can translate to credit hours toward a bachelor's or associate degree through the American Council on Education. You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill. Qualifications & Requirements A high-school diploma or equivalent is required to become an Enlisted Sailor and an Information Systems Technician. Due to the sensitive nature of this role, you must be a U.S. citizen eligible for a Top Secret security clearance, which requires a background investigation. Immediate family members must also be U.S. citizens. IT and ITS applicants should have good arithmetic, writing and speaking skills, and should be able to use and understand computers. You should also be able to perform detailed work, keep accurate records and work well with others as part of a team. Important physical attributes include good manual dexterity and physical strength. ITS applicants must be willing to serve aboard submarines. General qualifications may vary depending upon whether you're currently serving , whether you've served before or whether you've never served before . Part-Time Opportunities Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Systems Technicians in the Navy Reserve typically work at a location close to their homes. For annual training, you may serve anywhere in the world, including locations in the U.S., at bases overseas, or in areas where humanitarian needs are great. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that. Information Systems Technicians in the Navy Reserve serve in an Enlisted role. Before receiving the ongoing professional training that comes with the job, initial training requirements must be met. For current or former military Enlisted servicemembers, prior experience satisfies the initial Recruit Training requirement, so you will not need to go through Boot Camp again. For those without prior military experience, you will need to meet the initial Recruit Training requirement by attending Boot Camp in Great Lakes, IL. This training course will prepare you for service in the Navy Reserve and count as your first Annual Training. Compare Navy Careers See how a career as an Information Systems Technician compares to other Navy jobs. Compare roles, pay and requirements for each job now.
    $76k-104k yearly est. 2d ago
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  • Technical Support Specialist III

    13 Prime Steak

    Technical support representative job in Clovis, CA

    SUMMARY OF FUNCTIONS: As a Technical Support Specialist III, this role involves designing, implementing, and maintaining network infrastructure for multiple clients, ensuring optimal performance, security, and reliability. The Network Engineer III is expected to have strong technical expertise, excellent problem-solving skills, and the ability to work in a fast-paced, client-focused environment. BASE PAY AND COMPENSATION: The Technical Support Specialist III will receive an hourly wage starting at $38.00 per hour up to $55.00 per hour. This position is a full-time position and may be required to work some weekends and holidays as needed. BENEFITS: Employer-Contributed Health Benefits Employer-Contributed Dental & Vision Insurance Employer-Contributed Life Insurance 401K Retirement Plan- PCS Safe Harbor Matches up to 4% when eligible Flexible Spending Account (FSA) Health Care Program 30% Employee Discount at 13 Prime Steak in Clovis, CA 30% Employee Discount at Yolked Kitchen in Clovis, CA Employee Training and Certifications Paid Holidays - 10 Days Paid Sick Leave Paid Vacation Time Company Sponsored Luncheons and Fully Stocked Kitchen KEY RESPONSIBILITIES: Design, implement, and manage network systems including routers, switches, firewalls, and load balancers. Monitor network performance and ensure high availability and reliability across client environments. Troubleshoot and resolve network-related issues promptly, providing escalation support when necessary. Perform network maintenance and upgrades, including patches and firmware updates. Develop and enforce network security policies, disaster recovery plans, and backup procedures. Conduct regular network performance testing and generate detailed reports. Collaborate with internal teams and vendors to optimize network services. Provide technical support and guidance to clients and junior staff. Stay current with emerging technologies and best practices. Performs review audits of client's current information systems. Perform Disaster Recovery functions for supported end clients. Perform Network and Security Audits. Oversee and administer client's network servers, network infrastructure, peripheral devices, and workstations. Monitor performance and maintain security of LANs. Work with multiple hardware and software platforms. Ensure the integrity and security of enterprise data on host computers, multiple databases. Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information. Utilize our organization's monitoring software/hardware used in maintaining the client's network infrastructure. Deployment and installation of workstations, hardware and software at client locations. Driving to client sites to deliver goods and perform maintenance and troubleshooting as described above. Driving is a core job function, and alternative transportation methods would not meet operational needs. Requirements QUALIFICATIONS: Bachelor's degree in computer science, Information Technology, or related field. 3-5 years of experience in network engineering, preferably in an MSP environment. Strong knowledge of network protocols (TCP/IP, DNS, DHCP, TCP/IP) and routing/switching technologies. Experience with firewalls, VPNs, SD-WAN, and network security principles. Familiarity with cloud networking (AWS, Azure) and virtualization technologies. Proficiency in network monitoring tools and remote management systems. Relevant certifications such as CCNA, CCNP, CompTIA Network+ or Security+ are a plus. Excellent communication and customer service skills. Ability to work independently and participate in on-call rotations. Ability to legally operate a motor vehicle in California and maintain a driving record that meets company safety standards. Employment is contingent upon successfully completing a Criminal Justice Information Service (CJIS) background check, as required by law Background check and drug screen will be conducted after a conditional offer of employment is made. SKILLS & KNOWLEDGE: Ability to work independently and achieve high standards to meet multiple deadlines. Explicitly proficient communicator, including writing, speaking, editing, proofreading. Ability to work on small and large projects with great attention to detail. Adept in developing and maintaining strong relationships with management, staff, vendors, and clients. Exhibit a high degree of professionalism, balanced business judgment, tact, and diplomacy. Excellent problem-solving skills, in both mundane and highly sensitive, albeit complex situations. Interpersonal skills such as telephony skills, communication skills, active listening, and client-care. Ability to multi-task and adapt to changes quickly. Technical awareness: ability to match resources to technical issues appropriately. Service awareness of all organization's key IT services for which support is being provided. Understanding of support tools, techniques, and how technology is used to provide IT services. Scripting skills (PowerShell) for automation tasks. Understanding and defining the 7 layers of OSI model. Experience in SAN, Nas, ISCSI,RAID Experience in Data Backup and Recovery Support, Corporate Antivirus Support, VPN Connectivity Support. Experience with VoIP systems and wireless networking. Mail protector Migration and DNS configuration Skills. Experience in Active Directory Support, Microsoft Windows, Microsoft Exchange, and Windows Server Support. Salary Description $38.00 - $55.00
    $38-55 hourly 52d ago
  • Technical Support Specialist III

    PC Solutions 3.9company rating

    Technical support representative job in Clovis, CA

    Job DescriptionDescription: SUMMARY OF FUNCTIONS: As a Technical Support Specialist III, this role involves designing, implementing, and maintaining network infrastructure for multiple clients, ensuring optimal performance, security, and reliability. The Network Engineer III is expected to have strong technical expertise, excellent problem-solving skills, and the ability to work in a fast-paced, client-focused environment. BASE PAY AND COMPENSATION: The Technical Support Specialist III will receive an hourly wage starting at $38.00 per hour up to $55.00 per hour. This position is a full-time position and may be required to work some weekends and holidays as needed. BENEFITS: Employer-Contributed Health Benefits Employer-Contributed Dental & Vision Insurance Employer-Contributed Life Insurance 401K Retirement Plan- PCS Safe Harbor Matches up to 4% when eligible Flexible Spending Account (FSA) Health Care Program 30% Employee Discount at 13 Prime Steak in Clovis, CA 30% Employee Discount at Yolked Kitchen in Clovis, CA Employee Training and Certifications Paid Holidays - 10 Days Paid Sick Leave Paid Vacation Time Company Sponsored Luncheons and Fully Stocked Kitchen KEY RESPONSIBILITIES: Design, implement, and manage network systems including routers, switches, firewalls, and load balancers. Monitor network performance and ensure high availability and reliability across client environments. Troubleshoot and resolve network-related issues promptly, providing escalation support when necessary. Perform network maintenance and upgrades, including patches and firmware updates. Develop and enforce network security policies, disaster recovery plans, and backup procedures. Conduct regular network performance testing and generate detailed reports. Collaborate with internal teams and vendors to optimize network services. Provide technical support and guidance to clients and junior staff. Stay current with emerging technologies and best practices. Performs review audits of client's current information systems. Perform Disaster Recovery functions for supported end clients. Perform Network and Security Audits. Oversee and administer client's network servers, network infrastructure, peripheral devices, and workstations. Monitor performance and maintain security of LANs. Work with multiple hardware and software platforms. Ensure the integrity and security of enterprise data on host computers, multiple databases. Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information. Utilize our organization's monitoring software/hardware used in maintaining the client's network infrastructure. Deployment and installation of workstations, hardware and software at client locations. Driving to client sites to deliver goods and perform maintenance and troubleshooting as described above. Driving is a core job function, and alternative transportation methods would not meet operational needs. Requirements: QUALIFICATIONS: Bachelor's degree in computer science, Information Technology, or related field. 3-5 years of experience in network engineering, preferably in an MSP environment. Strong knowledge of network protocols (TCP/IP, DNS, DHCP, TCP/IP) and routing/switching technologies. Experience with firewalls, VPNs, SD-WAN, and network security principles. Familiarity with cloud networking (AWS, Azure) and virtualization technologies. Proficiency in network monitoring tools and remote management systems. Relevant certifications such as CCNA, CCNP, CompTIA Network+ or Security+ are a plus. Excellent communication and customer service skills. Ability to work independently and participate in on-call rotations. Ability to legally operate a motor vehicle in California and maintain a driving record that meets company safety standards. Employment is contingent upon successfully completing a Criminal Justice Information Service (CJIS) background check, as required by law Background check and drug screen will be conducted after a conditional offer of employment is made. SKILLS & KNOWLEDGE: Ability to work independently and achieve high standards to meet multiple deadlines. Explicitly proficient communicator, including writing, speaking, editing, proofreading. Ability to work on small and large projects with great attention to detail. Adept in developing and maintaining strong relationships with management, staff, vendors, and clients. Exhibit a high degree of professionalism, balanced business judgment, tact, and diplomacy. Excellent problem-solving skills, in both mundane and highly sensitive, albeit complex situations. Interpersonal skills such as telephony skills, communication skills, active listening, and client-care. Ability to multi-task and adapt to changes quickly. Technical awareness: ability to match resources to technical issues appropriately. Service awareness of all organization's key IT services for which support is being provided. Understanding of support tools, techniques, and how technology is used to provide IT services. Scripting skills (PowerShell) for automation tasks. Understanding and defining the 7 layers of OSI model. Experience in SAN, Nas, ISCSI,RAID Experience in Data Backup and Recovery Support, Corporate Antivirus Support, VPN Connectivity Support. Experience with VoIP systems and wireless networking. Mail protector Migration and DNS configuration Skills. Experience in Active Directory Support, Microsoft Windows, Microsoft Exchange, and Windows Server Support.
    $38-55 hourly 17d ago
  • It Support Specialist

    Valley Expetec

    Technical support representative job in Visalia, CA

    Job Description Bring your service-oriented attitude, desire to solve problems with facts and data, and out-of-the-box ideas to an expanding Managed Service provider looking for explosive business growth. We are seeking a Network Systems Engineer to join our Project Team. You will be greeted on Day 1 with a job-specific training program designed to prepare you to manage and maintain our clients' networks, supported by a team with over 70 years of combined experience in the IT Services industry. After completing training, you will spend your days implementing IT projects for our clients, utilizing best practices, and ensuring that every aspect of the IT project meets our clients' needs. We are Valley Expetec, a growing Visalia, CA-based IT Management Company established in 1994. We offer a highly competitive compensation program with income commensurate with experience. In addition, our benefit packages include health insurance plans, 401 (k) retirement plans, Corporate Wellness Programs, Flexible Time Off, and a Team Lunch every Friday. Compensation: $55,000 - $85,000 yearly Responsibilities: Provide support to end users of managed services clients Take direction from the Service Desk Coordinator and manage ticket assignments relative to ticket priority and age Follow specific Service Desk Team documented processes and workflows Work assigned tickets from triage through completion Use our suite of service desk and tools to diagnose and resolve client support issues Refer to client's technical documentation for information that will help you understand and resolve client technology issues Escalate assigned aging tickets to the SDC when assigned tickets cannot be resolved within 1 hour to maintain an acceptable average resolution time KPI Seek assistance from the L3 SDE or SDC when stuck Document service work and time in our PSA/CRM application Understand the implications and effects of service procedures, steps, and tasks that your work will have on client infrastructure, uptime, and potential business interruption Work collaboratively with the members of the Service Desk Team, and cross-functionally with all service delivery teams and team members familiar with the client environment and business Work with the SDC to identify chronic service issues across the client base Provide on-call support based on the on-call schedule/rotation Provide on-site service as necessary Maintain technical skills required to perform the SDE role Attend and participate in weekly team meetings and daily huddles Qualifications: A+, NET+, Security+ Certifications Microsoft Certified Professional (MCP) Microsoft Certified Solutions Expert (MCSE) Cisco Certified Network Administrator (CCNA) 2+ years of experience in computer network management Strong computer skills and intermediate knowledge in routers, layer 2/3 switches, and other networking devices Advanced knowledge of all Microsoft Workstation Operating Systems and Applications (Exchange 2019+, Windows 11, Server 2019+) People-oriented, team player who mixes well with colleagues and clients Consistent and steady work ethic Ability to reconcile fact from emotion and make decisions accordingly Why this is a Great Opportunity: A focus on industry-specific training that will ensure continued technical growth from Day 1 About Company Valley Expetec is a California-based Managed IT Services provider helping organizations grow through reliable, secure technology. Founded in 1994, our 28-person team combines veteran expertise with a service culture that's Responsive, Dedicated, Committed, Resourceful, and Persistent. We deliver proactive IT management, including help desk, endpoint/server care, networks, cybersecurity, cloud, Microsoft 365, backup, and disaster recovery, along with strategic guidance to align technology with business goals. Clients choose us for fast resolution, clear communication, and accountability. We measure success by client outcomes, not the number of tickets closed-becoming a dependable partner for long-term IT health.
    $55k-85k yearly 5d ago
  • Technical Specialist Hygiene & Supplies

    Gea 3.5company rating

    Technical support representative job in Fresno, CA

    Responsibilities / Tasks GEA Group, founded in Germany in 1881, is a global leader in engineering solutions, serving industries such as food and beverage, pharma, dairy, and more. With over 18,000 employees worldwide and a strong U.S. presence since 1929, GEA combines the heritage of a well-established company with the innovation of a forward-thinking industry leader. At GEA, we're not just building equipment, we're building lasting careers with an average employee tenure range from 5 to over 11+ years, reflecting the strong culture, growth opportunities, and support we provide. Working at GEA Group has significant benefits: Start strong - Medical, dental, and vision coverage begins on your first day Recharge and refresh - Enjoy 12 paid holidays, including a flexible floating holiday, and 136 hours of PTO to relax or explore Invest in your future - A 7% 401(k) employer match helps grow your retirement savings faster Keep learning - Take advantage of tuition reimbursement to further your education or skillset Live well - Our wellness incentive program rewards healthy habits Get support when you need it - Access to a confidential Employee Assistance Program for personal or professional guidance Save smart - Flexible Health Savings and Spending Accounts to manage out-of-pocket expenses Role And Responsibilities: Support Dairy Direct Sales Specialist and provide technical hygiene and sanitation assistance to customers for achieving high-quality milk. Identify and address sanitation issues promptly, communicating effectively with sales specialists and customers. Maintain accurate records in CRM, including Wash Reports and Weekly call reports. Develop expertise in problem-solving, milk quality, consultancy, and hygiene. Ensure timely communication by returning calls, texts, and emails within specified timeframes. Collaborate with customers to understand milk quality goals and offer effective solutions. Manage inventory and assist with audits as needed. Complete required forms and reports under supervisor direction. Flexibly assist with additional duties as requested. Relay customer service needs related to milk quality to supervisor and colleagues. Your Profile / Qualifications Education and Experience: High school diploma or GED required; bachelor's degree in Agriculture preferred. Minimum two years of experience with dairy equipment, including vacuum and pulsation equipment. Skills and Knowledge: Strong communication, record-keeping, and organizational skills. Complete understanding of GEA product offerings and proper usage. Basic understanding of pulsation, milking systems, and their relation to milk harvest. Advanced understanding of CIP wash systems and on-farm milk quality troubleshooting. Proficient in maintaining company-issued equipment, including Pick-up, Computer, Tablets, Phone, Tri-scan, etc. Work Environment: Primarily on-farm field position (95%), subject to necessary adjustments. Moderate noise level. Physical Demands: Requires ambulatory ability, a valid driver's license, and occasional lifting. May work in wet environments; slip-proof footwear provided. Personal Protective Equipment required; training provided. Professional clothing, including company logo shirts, required in front of customers. The typical base pay range for this position at the start of employment is expected to be between $32-$35 per hour. GEA Group has different base pay ranges for different work locations within the United States. The pay range is not a guarantee of compensation or salary. The estimated range is the budgeted amount for the position. Final offers are based on various factors, including skill set, experience, location, qualifications, and other job-related reasons. You may be eligible for additional rewards, such as discretionary bonus (based on eligibility) and/or equity awards. Please note: This position is based in the United States and does not offer visa or work sponsorship. Applicants must be authorized to work in the U.S. without current or future sponsorship. GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified. #engineeringforthebetter Did we spark your interest? Then please click apply above to access our guided application process.
    $32-35 hourly Auto-Apply 60d+ ago
  • Help Desk Technician I

    Camarena Health 3.6company rating

    Technical support representative job in Madera, CA

    The Help Desk Technician I works within the IT Department and under the supervision of the I.T. Manager. This position provides end-user support for all IT hardware and software applications in person or remotely via RDP, phone, or email. Ensure all issues reported by the end-users are resolved properly and timely. Works closely with other IT personnel to resolve end-user problem tickets. EXPECTATIONS: Arrives on time and adheres to set schedule. · Demonstrates knowledge of commonly-used concepts, practices, and procedures within Information Technology field. · Tier 1 support for all helpdesk work orders and phone calls. · Possesses good working knowledge of Microsoft Windows, Office, Email, Internet, and TCP/IP. · Possesses good working knowledge of workstations, laptops, servers, PDAs, printers, scanners, telephone devices, and other IT hardware. · Requires excellent customer service skills. · Requires good written and oral communication skills. · Ensures the safety, integrity, and security of the network and all the data, including Protected Health Information, found on that network. · Use of professionalism and best efforts in your position. DUTIES and RESPONSIBILITES 1.0 Focus on End User Support 1.1 Identify and analyze HW/SW issues and make proper determination of the problem. 1.2 Apply basic troubleshooting techniques to check for problems. 1.3 Perform preventative maintenance and upgrade on HW and SW. 1.4 Train and assist users on best practices of IT hardware and applications usage. 1.5 Enforce adherence to IT security and HIPAA security policies. 1.6 Maintain current knowledge of hardware, operation systems, applications and networking. 1.7 Maintain current knowledge of IT concepts, practices and procedures. 1.8 Document problem and change tickets. Update and close tickets timely. 1.9 Communicate regular status updates to end users and stake holders. 1.10 Develop a working knowledge of all applications within the Camarena Health organization and provides technical assistance. 2.0 Teamwork 2.1 As a team member of Camarena Health, this position will respect and protect information regarding patients and other team members and abide by the rules of the Camarena Health Confidentiality Statement Protocol. 2.2 This position is responsible for various other work-related duties as assigned by supervisor. These work-related duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing. 2.3 Maintains professional and technical knowledge by attending educational workshops, and establishing professional and personal networks. 2.4 Contributes to the team effort by accomplishing related results as needed. 2.5 Ensures help desk tickets are assigned to other IT personnel as needed Minimum Requirements: Education: · 1-3 years of experience in the IT field or in a related area. · A+ or other similar certifications Prior Experience: · Familiarity with IT networking technology and terminology · Experience in a healthcare (service delivery) environment desired · Familiarity with medical terminology desired · Help Desk team member Skills: · Strong knowledge of: § Data processing methods and procedures; computer software systems § Equipment and software characteristics of various computer systems and a general understanding of system features and their integration capabilities § Ability to maintain and troubleshoot networking and telecommunications equipment, connections, and software · Proven skills in: § Effective written skills; solid grasp of English grammar and writing techniques § Effective oral skills; communicates effectively, listening attentively without interrupting; questions to clarify; conveys technical information in understandable terms § Interpersonal relationship building § Telephone and personal courtesy § Customer-service · Demonstrated ability to: § Find and implement appropriate solutions to individual and system problems that mesh with current on-site resources § Relate to all levels of the user community § Be a team player that motivates and educates other team members § Ability to be self-sufficient § Translate technical language to lay audiences § Link and apply complex technologies to business strategies Physical Requirements: Must be able to move up to 40 pounds and push up to 100 pounds (on wheels). Must be able to hear staff on the phone and those who are served in-person, and speak clearly in order to communicate information to clients and staff. Must be able to read memos, a computer screen, personnel forms and clinical and administrative documents. Must have high manual dexterity. Must be able to reach above the shoulder level to work, bend, squat and sit, stand, stoop, crouch, reach, kneel, twist/turn By signing this I acknowledge that I am physically and mentally capable to perform all the services required by this job description, with, or the professional staff bylaws of, the healthcare organization to which I am applying with or without reasonable accommodation, according to accepted standards of professional performance and without posing a direct threat to the safety of patients.
    $67k-96k yearly est. 2d ago
  • IT Field Technician - On Call - Clovis, CA - Hiring now

    Geeks On Site 3.1company rating

    Technical support representative job in Clovis, CA

    On-Call IT Field Technician - PC, Mac, POS and TV Mounting 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35 hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About the Role Geeks On Site is hiring experienced Field IT Technicians to support residential and small business customers. The primary focus is computer troubleshooting, networking support, printer configuration, and general on site IT service. Technicians may also receive POS or outdoor TV mounting jobs based on experience. This is a 1099 contractor role with full flexibility. You set your availability and we send jobs that match your proximity and skills. Key Responsibilities Troubleshoot and repair Windows and mac OS issues Resolve WiFi, router, and wired network problems Install and configure printers and scanners Replace or upgrade hardware components Reinstall operating systems using bootable tools Document work and communicate clearly with customers Install and support POS systems and run Cat5e or Cat6 cabling Perform outdoor TV mounting and basic A V setup Requirements Two or more years of experience in IT support or field service Strong networking and diagnostic skills Reliable transportation and valid driver's license Ability to work independently and provide professional customer service Ability to lift up to 50 lbs Own required tools including a laptop, drill, screwdrivers, cable tester, and RJ45 tools Benefits Compensation IT and POS work: $35 per hour for time on site Outdoor TV mounting: starts at $100 per mounted device, varies if a helper is required Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
    $35 hourly Auto-Apply 37d ago
  • Customer Service Representative, Housing Customer Service Center

    Usc 4.3company rating

    Technical support representative job in Parksdale, CA

    Please review the Affirmative Action and Equal Opportunity Plan page for more details regarding your rights and obligations as a job candidate. USC Auxiliary Services, one of the largest divisions at The University of Southern California, is focused on making a difference for over 65,000 students, athletes, faculty, staff, and guests who visit our campuses each day. Through our innovative services, our six central business units (USC Bookstores, USC Hospitality, USC Housing, USC Transportation, the USC Hotel and the Los Angeles Memorial Coliseum) collectively create the best USC experience for future leaders, scientists, filmmakers, engineers, and doctors alike. Auxiliary Services works tirelessly to welcome all visitors into the Trojan family. We are driven to succeed by our commitment to uphold our six unifying values in Integrity, Excellence, Well-Being, Open Communication, Accountability, and Diversity, Equity, and Inclusion . USC Housing, a division of USC Auxiliary Services, hosts more than 9,000 students, athletes, faculty, and staff throughout the year in over 50 properties on and off campus. Housing meets the challenge of inviting students into our Trojan family by making them feel comfortable, safe and welcome. We boast top-notch amenities including comprehensive recycling programs, simplified online repair requests, and more. Serving our students' wellbeing is the reason that we are here and we share the same vision and excellence that they do. We are seeking a Customer Services Representative to join our rapidly growing team. The Opportunity: The Customer Services Representative will be the first point of contact for our students, faculty, staff, parents, and guests. As a member of the Housing team, you will take pride in providing the best customer service and maintaining the University's high standards for excellence. Our team keeps the work environment positive and friendly, so that we can always greet our guests with a smile. If you enjoy interacting with and helping guests, join us today! The Accountabilities: Provides customer service to students, faculty, staff and extremal customers. Meets customer needs, offers options, resolves problems and follows up with customers. Ensures full customer satisfaction without unnecessarily referring customer lo other staff members. Maintains friendly, helpful demeanor. Provides information regarding policies and procedures, terms and programs relating to service area for students, parents, faculty, administrators, staff, and outside customers. Identifies and prioritizes problems and issues related to service area. Performs research, offers solutions, options and strategies. Refers to appropriate person or department as needed, and/or arranges for service. Gathers data as necessary for related offices such as Financial Aid, Admissions, Student Conduct and student issues using the University Information Systems. Tracks problem status until resolution is achieved. Maintains close contact with customer to give updates on progress toward resolution of issue or service request. Uses information systems to input date, maintains databases, performs research for projects or issues, generates reports, etc. Studies and maintains currency with all applicable policies and procedures, contracts and related legal issues. Interprets terms and conditions of contracts, authorizes change/exceptions to contract terms, generates contracts for forms for distribution. Processes applications, releases, cancellations, adjustments, changes, requests, fees, invoices and other related paperwork. Maintains quality/quantity standards. Verifies contracts or forms for completeness and accuracy of information. Updates and maintains all necessary records and/or logs. Represents department to students, parents, faculty, administrators, staff and other outside customers. May act as representative for department at internal committee meetings such as Customer Service Planning Group. Makes formal presentations as assigned. Trains schedules, assigns and prioritizes workloads. Interprets operating policies and procedures. Ensures timely completion of department's work. May lead student workers. Notifies appropriate personnel in the event of an emergency. Maintains complete and accurate records of all student-or staff-related safety incidents. Provides services including processing and delivery of mail and packages, e.g. UPS, Federal Express, Airborne, and U.S. Post Office. Receives key deposits and issues keys and/or maintains and balances a cash drawer on a daily basis. Assists in set up and scheduling of special events/promotions and equipment rental. Responsible for 24-hour pager coverage during holidays and weekends. Composes memos and letters based on knowledge of departmental and University policies and procedures. Compiles statistical reports and studies as requested. Performs other related duties as assigned or requested. The University reserves the right to add or change duties at any time. The Qualifiers: Minimum Education: High School Diploma. Combined education/experience as substitute for minimum experience. Minimum Experience: 1 year. Combined education/experience as substitute for minimum experience. Minimum Field of Expertise: Customer Service. Valid CA driver's license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit the policy website. In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC's Unifying Values of integrity, excellence, diversity, equity and inclusion, well-being, open communication and accountability. What We Prefer: Preferred Education: Bachelor's Degree. Preferred Experience: 2 years. Preferred Field of Expertise: Student counseling, customer service. The Trojan Family Rewards: We pride ourselves in creating the BEST USC EXPERIENCE , and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families including. For more information, please visit benefits.usc.edu. This support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans! As an equal opportunity employer, USC values and promotes diversity and inclusion in the workplace. The work culture thrives on mutual respect, trust, and synergy amongst all of its members. USC has great minds that transform the world with their talents and research. Will you be one? Join us! FIGHT ON! The hourly rate range for this position is $18.86 - $20.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. Minimum Education: High School Diploma. Combined education/experience as substitute for minimum experience. Minimum Experience: 1 year. Combined education/experience as substitute for minimum experience. Minimum Field of Expertise: Customer Service. Valid CA driver's license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit the policy website. In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC's Unifying Values of integrity, excellence, diversity, equity and inclusion, well-being, open communication and accountability. USC is a smoke-free environment USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC will con sider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law. Read USC's Clery Act Annual Security Report Affirmative Action and Equal Opportunity Plan Pay Transparency Non-Discrimination USC is an E-Verify Employer Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: *************************************************************
    $18.9-20 hourly Auto-Apply 60d+ ago
  • Customer Service Representative

    The Sun-Maid 4.2company rating

    Technical support representative job in Fresno, CA

    The Customer Service Representative (CSR) is a full-time role responsible for managing Ingredient and Export Customers. This individual will demonstrate exceptional commitment to their accounts as they interact with internal and external partners, in alignment with our commitment to ensure exceptional service. Must be an open communicator, collaborator, and self-starter. Sun-Maid is a world leader for Raisins and dried fruit sales around the world. Sun-Maid is a Grower Cooperative that was founded in 1912 and still running strong 114 years later. Our products can be found in every major grocery store in the USA and Canada, and we export to over 50 countries. Our business is based on our grocery retails items, and as an ingredient supplier to some of the world's largest food manufacturers. The ideal candidate will embrace our progressive culture, which emphasizes growth, innovation, and collaboration. Sun-Maid fosters a positive work environment through team-building activities and company-sponsored events. As one of the premier employers in the Central Valley, we are committed to expanding our team with individuals who share our values. Essential Job Duties: • Primary duty is to manage customer transactions including sales orders, logistics and correspondence. • CSR is the primary contact point for day-to-day transactions, both internal & external. • Communications with customers, brokers, Sun-Maid Sales, Shipping and others is a daily responsibility. Customer management involves the following duties: Set up new Customers as needed Enter and manage customer orders daily Oversee Customer contracts Manage Export bookings & customs paperwork Manage Customer promotions, promotional claims & disputes Obtain and process credit/deduction documentation from Brokers or Customers. Manage broker activities, including processing payments, adjustments and managing deductions Ensure pricing on orders is correct and price lists are maintained Coordinate customer requested returns Prepare/review Customer Export documents including bank drafts, certs of production, organic certificates and quality documents Sun-Maid internal collaboration involves the following duties: Coordinate with Operations for production scheduling of customer specific items to meet demand Notify supervisors and sales teams of Customer issues and assist in resolution. Request freight pricing, coordinate shipment scheduling and freight payment processing with the Transportation team. Work with Demand Management & Whse Reconciliation to help manage inventory at our forward warehouses. Assist Accounts Receivable with short payments or overdue invoices. Ability to handle one's own workload while providing back-up to other team members as needed Ancillary Job Duties: • Support implementation of new business solutions and/or procedures to improve accuracy and efficiency. • Perform additional duties, as needed, by the company. Requirements Education and Experience: Minimum AA degree preferred but not required. Minimum 2 years of customer service experience preferred, ideally in a manufacturing environment. Proficiency in Microsoft Excel, Word and PowerPoint. Strong problem-solving skills, organizational ability, and sound business judgment. Excellent communication skills (written and verbal). Excellent math skills and accounting skills recommended. Ability to manage multiple tasks simultaneously. Collaborative team player with a positive attitude and strong work ethic. Salary Description $22-$26/hr
    $22-26 hourly 7d ago
  • Helpdesk IT Support Technician (Level 1)

    Grapevine MSP Technology Services

    Technical support representative job in Visalia, CA

    Grapevine MSP is the Central Valley's largest managed IT services provider, based in Bakersfield, CA, with a clear mission: help businesses of all sizes thrive through smart, secure, and innovative technology. Founded in 2009 by CEO Joe Gregory during a recession, we've grown into a team of 60+ professionals recognized as an industry leader. We go beyond fixing computers by partnering with our clients to deliver proactive IT support, cybersecurity, cloud, and VoIP solutions, strategic consulting, and 24/7 help desk services. As Microsoft Tier 1 Partners and community supporters, we're known for our “let's figure it out” culture, commitment to customer success, and passion for solving real-world technology challenges. Helpdesk IT Support Technician (Level 1) Visalia, CA | Full-Time Position Overview We are seeking a passionate and motivated Level One to join our award-winning team. The role is ideal for individuals seeking to advance their careers in IT support. As a Level One Technician, you will play a critical role in supporting our clients' IT infrastructure by providing first-line technical support, troubleshooting issues, and ensuring optimal functionality of hardware and software systems. Responsibilities Set up workstations with computers and necessary peripherals (routers, printers, etc.). Check the computer's hardware (including the hard drive, mouse, keyboard, etc.) to ensure proper functionality. Install and configure appropriate software and functions in accordance with specifications. Ensure the security and privacy of networks and computer systems. Provide users with orientation and guidance on operating the new software and computer equipment. Organize and schedule upgrades and maintenance without deterring others from completing their work. Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging, etc.) Maintaining records/logs of repairs, fixes, and maintenance schedules. Requirements One year of experience in the field or proven work experience Knowledge of helpdesk processes and customer service Excellent communication ability Outstanding organizational and time-management skills Ability to perform remote troubleshooting and provide clear instructions Hands-on experience with all workstation versions of Windows; familiar with Mac OS environments; an In-depth understanding of diverse computer systems and networks Understanding of essential Active Directory management Working knowledge of office automation products and computer peripherals, like printers and scanners Knowledge of network security practices, anti-virus programs, and data privacy principles Familiar with Microsoft Office Suite setup and repair Excellent diagnostic and problem-solving skills Certification as an IT Technician will be an advantage (e.g., CompTIA A+, Microsoft Certified IT Professional) Benefits Competitive Pay 401 (k) Plan with matching pay contributions Grapevine MSP offers access to low-cost, high-quality healthcare options, "Health, Dental, and Vision." Vacation time Paid Sick Time Performance Bonuses Work Anniversary Recognition Equipment and Tools Provided If you want to advance further, there are numerous training courses available. Grapevine MSP offers Growth and Development Plans with Industry-Specific Training. Team Events Social Events
    $44k-77k yearly est. Auto-Apply 15d ago
  • Fleet Support Rep-Ship Rider III

    V2X

    Technical support representative job in Lemoore, CA

    We have multiple opportunities for NavMPS CSR -Shiprider positions: The NavMPS CSR -Shiprider will deploy on board us Naval vessels for extended periods of time, to include applicable work-up cycle and deployment underway periods. Travel to support other Naval Air Stations and Marine Corps Air Stations in both CONUS and OCONUS is also required for these positions. Preferred work locations when not deployed are NAS Fallon, NAS Lemoore, NAS Patuxent River, NAS North Island, NAS Whidbey Island, MCAS Beaufort, MCAS Miramar, Marlton NJ, Oceana,Va. and Norfolk, Va. Responsibilities + Act as primary liaison between PMA-281 and the Fleet NavMPS user as an embedded member of the Carrier Airwing Staff + Provide NavMPS-specific Administration/Data Base Administration advanced training for all NavMPS users Assist aircrew with mission planning when using NavMPS programs + Maintain constant visibility with all NavMPS users in order to facilitate a rapid response to problem resolution, training issues, and general day-to-day operations + Provide cross-platform training and guidance to less experienced team members and team members from co-located programs outside of the mission planning environment + Install and configure NavMPS software on all applicable NavMPS assets + Install, integrate, test and secure site unique software applications as approved by PMA-281Create, maintain, and manage system administrator and user accounts for all applicable NavMPS assets + Provide technical advice, subject matter expertise, recommendations and advice to the government customer in support of defining and prioritizing requirements; designing and engineering system upgrades, replacements, and new solutions; and purchasing hardware and software solutions + Provide technical support for the preparation of documentation for installation, testing, service transition, continuity of operations, disaster response and recovery, and other standard operating procedures + Coordinate with enterprise network, web, database, and information assurance engineers and administrators for all installation, testing, integration, operation, maintenance and troubleshooting activities + Monitor, administer, document and report on system security posture in accordance with DoD and local information assurance guidance and policy + Prepare, pre-configure and test deployable equipment packages for remote connection and operation, train users and support personnel on system set-up and operation, and provide remote support to deployed personnel + Support CM and QA practices by adhering to configuration management and change control policies and procedures + Maintains current knowledge of relevant and emerging technologies as assigned Qualifications + Education / Certifications: + AS or AA in Computer Science, Information Systems or a "Relevant Technical Discipline" + ALLOWABLE SUBSTITUTION: + Military service in an IT-related rating/MOS, may be substituted for an AS or AA degree. + Four (4) years of experience in support of Defense IT systems may be substituted for a AA/AS or Military service in an IT-related rating/MOS. + Experience: + At least three (3) years' of experience with DOD C4ISR systems which includes 24/7/365 help desk support, conducting training, on-site technical support, and underway/deployed CVN's, LSD's, LHA's, DDG's, CVW's, MAG's, MEF's, or USN/USMC Squadrons. + Microsoft Office 365 + Other Qualifications + Must be physically able to lift/maneuver 100 lbs + Top Secret SCI (SSBI) (Tier 5) At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients. #LI-DH1 #clearance
    $33k-43k yearly est. 60d+ ago
  • Customer Service Technician

    Agiliti Health, Inc.

    Technical support representative job in Fresno, CA

    Who We Are Agiliti is a nationwide company of passionate medical equipment management experts who believe every interaction has the power to change a life. We proudly serve within hospitals, healthcare facilities, and our 90+ local service centers to ensure quality medical equipment is in the right place at the right time for effective patient care. Make an impact in healthcare and grow your career with Team Agiliti! The Medical Equipment Service and Delivery Driver is responsible for driving to and from healthcare locations to complete delivery and equipment management tasks for a district office, including customer delivery and pick-up of medical equipment; processing, cleaning, inspecting, and testing equipment including inventory maintenance. What You Will Do in This Role * Safely load, secure, and deliver medical equipment to customers. Retrieves equipment from customer locations, safely transporting the equipment back to the office. * Educate and engage customers at the time of delivery, keeping customers informed on the features and functionality of the equipment * Complete all paperwork and data entry accurately and in a timely manner to ensure accurate documentation for billing, inventory, and regulatory compliance. What You Need For This Role * Be 21 years of age or older, with high school diploma or equivalent. * Hold a current, valid, and unrestricted driver's license. Must have a safe driving record based on Agiliti policies. * Have customer service experience. Prior work experience in hospital setting is helpful. * Have basic computer skills. * Be willing to work flexible hours, including evenings, weekends and holidays, as well as emergency off-hours as required to support a 24/7 schedule. * Be able to lift and/or push up to 75 pounds. * Be able to stand and walk for long periods of time. * Be able to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods of time. It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws. In addition, Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agiliti's investigation of such reports. Affirmative Action Policy Statements You may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements. If vaccination is required, Agiliti will provide specific directions and cover the expense at a participating clinic. Please note, this includes the COVID-19 vaccination. Agiliti offers a robust suite of benefits for regular, full-time, non-union employees including: health insurance options for Medical, Dental & Vision plans, Short- and Long-Term Disability plans, Flexible Spending Accounts, Health Savings Accounts, Life Insurance Options, Paid Time Off, 401K Saving Plan with employer match, Employee Discounts, Tuition Reimbursement, Daily Pay program, Employee Assistance Program, and wellness programs. Agiliti is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law. If you require assistance with your application, please contact ****************************. Primary Job Location: Fresno District Additional Locations (if applicable): Job Title: Customer Service Technician I Company: Agiliti Location City: Fresno Location State: California Pay Range for All Locations Listed: $17.09 - $26.33 This range represents the low and high ends of the Agiliti pay range for this position. This base pay range information is based on the market locations shown. For sales positions, this range combines the base salary and the target incentive pay. The actual pay offered may vary depending on several factors including geographic location, experience, job-related knowledge, skills, and related factors. Dependent on the position offered, short-term and/or long-term incentives may be provided as part of the compensation. Applicants should apply via Agiliti's internal or external career site.
    $17.1-26.3 hourly Auto-Apply 7d ago
  • Service Desk Technician

    Insight Global

    Technical support representative job in Visalia, CA

    A large global retail company headquartered in downtown Denver, Colorado is looking to hire an IT Service Desk Technician to join their team at the Costa Mesa location. This person will be responsible for Tier 1 and some Tier 2 support, managing approximately 20- 60 tickets a week thru Service Now. This individual will be joining a team of 4 sitting on site 5x per week at the corporate HQ. In addition to basic Windows and mid-advanced Mac troubleshooting support, this person will be responsible for troubleshooting collaboration tools, A/V related event setup and support, as well as a variety of service desk/help desk responsibilities. Expectation is for this individual to be on site Monday thru Friday 8am- 5pm PST. Our client is looking for someone who is hungry to grow their knowledge base in a large, values driven organization. An active individual with a passion for the outdoors is a huge plus as this aligns with the company culture. This is a long-term contract opportunity with possible conversion and a pay range between $20/hr and $22.50/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role may be entitled to paid sick leave and/or other paid time off as provided by applicable law. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements -1-2+ years of experience managing and resolving HelpDesk tickets with Service Now (or related platform): approximately 20 tickets min up to 20-30 per week -1+ years of professional Mac troubleshooting and support experience including: Imaging, software installations/upgrades/integration, IAM password resets/login support -Experience troubleshooting collaboration tools such as: Zoom, Microsoft Teams, Slack, etc. -Audio/Visual Experience (helping set up and support up to 3 events a week including: conferencing events, microphone setups, etc.) -Adobe Creative Cloud (Preference folders) -Windows troubleshooting and support experience (*personal or professional*) including: logins, password resets, basic software downloads/upgrades etc.
    $20-22.5 hourly 9d ago
  • Associate Product Support Specialist

    Westamerica Bancorporation 3.6company rating

    Technical support representative job in Fresno, CA

    Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee. As an Associate Product Support Specialist, provide technical product knowledge and available services to support the Bank Division's sales efforts in assigned territories. Responsibilities: * Attend Customer Service Manager, Branch Sales Manager, and Branch Sales meetings. * Handle implementation, installation and training of equipment and services on customer's premises. * Respond to all questions from customers and Branch personnel. * Conduct product and service training sessions for branch staff and customers. * Identify potential sales opportunities and pass said information to appropriate branch sales staff. * Prior work experience where incumbent has gained in-depth knowledge of at least two of the products or operational service support activities offered by that corporation. Previous direct customer support or sales experience a plus. PC literate and have a working knowledge of the banking fundamental functions. Excellent customer service, presentation, organizational, communication and interpersonal skills are required. EOE Westamerica Bank's Privacy Policy may be found at: ********************************* Salary Description $70,304.00 - $71,872.98
    $70.3k-71.9k yearly 20d ago
  • Solar Farm Technician Associate

    RWE

    Technical support representative job in Alpaugh, CA

    RWE Clean Energy, LLC To start as soon as possible, full time, permanent Functional area: Operations & Maintenance Remuneration: Non-Exempt The Associate, Solar Technician monitors solar & energy storage farms' availability and ensures mechanical and electrical maintenance is performed when necessary to maintain established safety and operating targets. This position is responsible for executing daily scheduling philosophy, utilizing a prioritized list of work provided by planning, with a focus on maximizing generation and ensuring work is prioritized and completed. Role Responsibilities: * Test, maintain, and troubleshoot solar PV & battery storage electrical equipment * Ensure that all assigned maintenance tasks are performed safely and by site operating procedures established for Storage/Solar PV sites * Complete Lock-Out-Tag-Out (LOTO), JSA's, Permit to Work, and job-specific documentation that is required to conduct maintenance and repairs in a safe manner * Proactively look for improvement opportunities to job appropriate processes and procedures * Perform data collection and prepare reports to meet reporting requirements * Perform balance of plant and switchyard work as required * Perform maintenance on BESS, trackers, inverters, and other PV electrical equipment as assigned by the Site Supervisor or Lead * Monitor the activities of maintenance contractors and ensure corrective actions where appropriate * Perform current and voltage readings as necessary * Document all work and generate reports as necessary * Identify gaps in safety standards and safety risks in the environment * At times, may assist with BOP activities * Use available tools to monitor energy output and respond quickly to emergencies or situations requiring immediate troubleshooting and corrective actions * Ensure site access, site HSE, security, deliveries, and inspections are performed by site protocols * Interface with any 3rd party contractors working at our facilities * Available to respond to nontraditional operating hours for operations, maintenance, and emergent issues, including emergent abnormal operating conditions, execution of maintenance, tracking work orders, resolution of O&M issues * All other duties as assigned Job Requirements and Experiences: * High School Diploma or equivalent required * Associate degree in engineering or related Science from an accredited US school other than correspondence or internet preferred * Minimum 2 years of work experience in operations and maintenance of power generation, transmission, and distribution. Preference will be given to the candidate with some renewable energy experience, preferably solar and battery storage. * Unrestricted driver license in good standing * Willing to relocate to within 1 hour drive of site * Must be skilled in at least one of the following: power plant operations, electrical and mechanical equipment maintenance; substations maintenance; power plant safety protocols * Knowledge of and experience with the use of hand and power tools * Knowledge of environmental and safety policies and procedures * Ability to work within tight deadlines * Ability to work independently and as part of a team * Routine operation of a computer/tablet and other office productivity machineries, such as a calculator, copy machine, and computer printer * Frequent oral and written communications * Flexibility to work nights, weekends, and holidays as required * Complete all required training in a satisfactory manner and timeframe * First aid/CPR/AED * OSHA Certified * Shift work * This position is a combined field and office-based role with some travel and visits to other RWECE office and field locations Physical Requirements: * Work in extreme weather conditions * Ability to walk, climb, and stand extensively during the work day * Ability and willingness to travel to and from job sites as assigned * Ability to push/pull/lift tools and equipment weighing up to and over 50 lbs. * Must be able to sit, walk, or stand for long durations of time Applicants must be legally authorized to work in the United States. RWE Clean Energy is unable to sponsor or take over sponsorship of employment visas at this time. Pay range: The hourly base range for this position in California is $25.93 - $35.09. The listed hourly range represents our good faith estimate for this position and represents the range for new hire salaries across all U.S locations. Please note that the salary information is a general guideline only. RWE considers factors such as (but not limited to) scope and responsibilities of the position, candidate's education & work experience, training & certifications, and key skills as well as market and business considerations at the time of the offer. Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. Eligible employees also participate in short-term incentives, in addition to salary. Apply with just a few clicks: ad code 90305. Any questions? Contact HR: rwece_****************** We look forward to meeting you. Of course, you can find us on LinkedIn, Instagram, Facebook, YouTube and Xing, too. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. Through its subsidiary RWE Clean Energy, RWE is the third largest renewable energy company in the United States, with a presence in most U.S. states from coast to coast. RWE's team of about 2,000 employees in the U.S. stands ready to help meet the nation's growing energy needs. With its homegrown and fastest-to-market product, RWE supports the goal of American Energy dominance and independence. To that end, RWE Clean Energy is committed to increasing its already strong asset base of over 10 gigawatts of operating wind, solar and battery projects, focusing on providing high-quality jobs. RWE invests in local and rural communities while strengthening domestic manufacturing supporting the renaissance of American industry. This is complemented by RWE's energy trading business. RWE is also a major offtaker of American liquified natural gas (LNG). As an energy company with a successful history spanning more than 125 years, RWE has an extensive knowledge of the energy markets and an excellent expertise in all major power generation and storage technologies, from nuclear, coal and gas to hydro, batteries, wind and solar. Every project brings constantly-evolving technical, practical and social challenges - and drives a culture where everybody thrives, has fun and feels excited by each day. As the third largest renewable energy company in the U.S., you'll also have the freedom to act with conviction and courage as we pivot to new technologies - and continuously improve, together. Yes Nearest Major Market: Visalia Nearest Secondary Market: Tulare Job Segment: Power Plant Operator, Power Plant, Environmental Engineering, Gas, Gas Technician, Energy, Engineering
    $65k-117k yearly est. Easy Apply 60d+ ago
  • Solar Farm Technician Associate

    RWE Clean Energy

    Technical support representative job in Alpaugh, CA

    **RWE Clean Energy, LLC** **To start as soon as possible, full time, permanent** **Functional area:** Operations & Maintenance **Remuneration:** Non-Exempt The **Associate, Solar Technician** monitors solar & energy storage farms' availability and ensures mechanical and electrical maintenance is performed when necessary to maintain established safety and operating targets. This position is responsible for executing daily scheduling philosophy, utilizing a prioritized list of work provided by planning, with a focus on maximizing generation and ensuring work is prioritized and completed. **Role Responsibilities:** + Test, maintain, and troubleshoot solar PV & battery storage electrical equipment + Ensure that all assigned maintenance tasks are performed safely and by site operating procedures established for Storage/Solar PV sites + Complete Lock-Out-Tag-Out (LOTO), JSA's, Permit to Work, and job-specific documentation that is required to conduct maintenance and repairs in a safe manner + Proactively look for improvement opportunities to job appropriate processes and procedures + Perform data collection and prepare reports to meet reporting requirements + Perform balance of plant and switchyard work as required + Perform maintenance on BESS, trackers, inverters, and other PV electrical equipment as assigned by the Site Supervisor or Lead + Monitor the activities of maintenance contractors and ensure corrective actions where appropriate + Perform current and voltage readings as necessary + Document all work and generate reports as necessary + Identify gaps in safety standards and safety risks in the environment + At times, may assist with BOP activities + Use available tools to monitor energy output and respond quickly to emergencies or situations requiring immediate troubleshooting and corrective actions + Ensure site access, site HSE, security, deliveries, and inspections are performed by site protocols + Interface with any 3rd party contractors working at our facilities + Available to respond to nontraditional operating hours for operations, maintenance, and emergent issues, including emergent abnormal operating conditions, execution of maintenance, tracking work orders, resolution of O&M issues + All other duties as assigned **Job Requirements and Experiences:** + High School Diploma or equivalent required + Associate degree in engineering or related Science from an accredited US school other than correspondence or internet preferred + Minimum 2 years of work experience in operations and maintenance of power generation, transmission, and distribution. Preference will be given to the candidate with some renewable energy experience, preferably solar and battery storage. + Unrestricted driver license in good standing + Willing to relocate to within 1 hour drive of site + Must be skilled in at least one of the following: power plant operations, electrical and mechanical equipment maintenance; substations maintenance; power plant safety protocols + Knowledge of and experience with the use of hand and power tools + Knowledge of environmental and safety policies and procedures + Ability to work within tight deadlines + Ability to work independently and as part of a team + Routine operation of a computer/tablet and other office productivity machineries, such as a calculator, copy machine, and computer printer + Frequent oral and written communications + Flexibility to work nights, weekends, and holidays as required + Complete all required training in a satisfactory manner and timeframe + First aid/CPR/AED + OSHA Certified + Shift work + This position is a combined field and office-based role with some travel and visits to other RWECE office and field locations **Physical Requirements:** + Work in extreme weather conditions + Ability to walk, climb, and stand extensively during the work day + Ability and willingness to travel to and from job sites as assigned + Ability to push/pull/lift tools and equipment weighing up to and over 50 lbs. + Must be able to sit, walk, or stand for long durations of time _Applicants must be legally authorized to work in the United States. RWE Clean Energy is unable to sponsor or take over sponsorship of employment visas at this time._ **Pay range:** The hourly base range for this position in California is $25.93 - $35.09. The listed hourly range represents our good faith estimate for this position and represents the range for new hire salaries across all U.S locations. Please note that the salary information is a general guideline only. RWE considers factors such as (but not limited to) scope and responsibilities of the position, candidate's education & work experience, training & certifications, and key skills as well as market and business considerations at the time of the offer. **Benefits offered:** Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. Eligible employees also participate in short-term incentives, in addition to salary. **Apply with just a few clicks:** ad code **90305.** Any questions? **Contact HR:** **rwece_******************** We look forward to meeting you. Of course, you can find us on LinkedIn, Instagram, Facebook, YouTube and Xing, too. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. Through its subsidiary RWE Clean Energy, RWE is the third largest renewable energy company in the United States, with a presence in most U.S. states from coast to coast. RWE's team of about 2,000 employees in the U.S. stands ready to help meet the nation's growing energy needs. With its homegrown and fastest-to-market product, RWE supports the goal of American Energy dominance and independence. To that end, RWE Clean Energy is committed to increasing its already strong asset base of over 10 gigawatts of operating wind, solar and battery projects, focusing on providing high-quality jobs. RWE invests in local and rural communities while strengthening domestic manufacturing supporting the renaissance of American industry. This is complemented by RWE's energy trading business. RWE is also a major offtaker of American liquified natural gas (LNG). As an energy company with a successful history spanning more than 125 years, RWE has an extensive knowledge of the energy markets and an excellent expertise in all major power generation and storage technologies, from nuclear, coal and gas to hydro, batteries, wind and solar. Every project brings constantly-evolving technical, practical and social challenges - and drives a culture where everybody thrives, has fun and feels excited by each day. As the third largest renewable energy company in the U.S., you'll also have the freedom to act with conviction and courage as we pivot to new technologies - and continuously improve, together.
    $65k-117k yearly est. Easy Apply 60d+ ago
  • Assistive Technology Professional (ATP)

    Reliable Medical 4.3company rating

    Technical support representative job in Fresno, CA

    Since our doors opened in 1989, Reliable Medical has been committed to improving the lives of all who entrust us with their care and those who we entrust to provide it. We strive to be the premier provider of complex mobility solutions and other critical services for customers seeking compassionate care and optimal outcomes. Our mission is to improve the lives of those we serve by providing best in class service to customers, education, product expertise and dedicated partnership to clinicians, and development, career satisfaction and work-life balance to our team members. We aspire to bring our mission to new communities and to reinvest our growth into improving lives, treating one another and our customers, like family. Job Summary As an Assistive Technology Professional (ATP) at Reliable Medical, you will play a pivotal role in enhancing the quality of life for individuals with disabilities or medical conditions by evaluating, recommending, and customizing assistive technologies. Your expertise will directly contribute to enabling our clients to achieve greater independence and improved daily functioning. You will collaborate with interdisciplinary teams and leverage your technical and clinical knowledge to provide tailored solutions that meet our clients' unique needs. Essential Functions Assessment and Evaluation: Conduct comprehensive assessments of clients' functional abilities, limitations, and assistive technology needs. Collaborate with clients, their families, and healthcare professionals to gather relevant information and understand specific requirements. Utilize standardized assessment tools and clinical observations to identify suitable assistive technology solutions. Recommendation and Customization: Based on assessments, recommend appropriate assistive technology devices and solutions that align with clients' goals and capabilities. Customize and adapt existing technologies to ensure a precise fit and optimal functionality for each individual. Stay up-to-date with the latest advancements in assistive technology and integrate them into your recommendations. Technical Expertise: Possess a deep understanding of a wide range of assistive technologies, including mobility devices, communication aids, environmental control systems, adaptive computer software, and more. Configure, calibrate, and troubleshoot assistive technology devices to ensure seamless operation. Provide technical training to clients, caregivers, and healthcare professionals on the proper use and maintenance of assistive technology solutions. Documentation and Reporting: Maintain accurate and detailed records of client assessments, recommendations, and customization processes. Prepare comprehensive reports outlining assessment findings, recommended solutions, and rationale for each case. Collaborate with administrative teams to ensure timely documentation and billing procedures. Collaboration and Communication: Work closely with multidisciplinary teams, including occupational therapists, physical therapists, speech-language pathologists, and physicians, to create holistic care plans. Communicate effectively with clients, their families, and caregivers to explain the benefits and functionalities of recommended assistive technologies. Continuing Education and Training: Stay current with industry trends, advancements, and best practices in assistive technology through ongoing professional development. Attend conferences, workshops, and training sessions to expand your knowledge and skills. Minimum Requirements Certification as an Assistive Technology Professional (ATP) by the Rehabilitation Engineering and Assistive Technology Society of North America (RESNA) is a requirement. Proven experience in assessing, recommending, and customizing assistive technology solutions for individuals with disabilities or medical conditions. Strong technical aptitude and familiarity with a wide range of assistive technology devices and software. Excellent communication skills, both written and verbal, to interact with clients, families, and interdisciplinary teams. Problem-solving mindset with the ability to adapt solutions to meet individual needs. Empathy, patience, and a client-centered approach to deliver exceptional care. Our Commitment To You Comprehensive Health Coverage Unlimited Paid Time Off Professional Development Opportunities Retirement Savings Plan Wellness Programs Inclusive and Diverse Workplace Volunteer Opportunities Employee Recognition Programs Service Awards Parental and Childbirth Leave Join our team at Reliable Medical and make a meaningful impact on the lives of individuals who rely on assistive technology to enhance their independence and well-being. Apply your expertise to provide innovative solutions that transform lives and contribute to a more inclusive society. Apply today, and join a team that sincerely values your skills and dedication! All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
    $101k-143k yearly est. 60d+ ago
  • Customer Service Representative

    Norma Group 4.2company rating

    Technical support representative job in Visalia, CA

    As part of an international mid-sized corporation with ambitious growth plans, an innovative mindset and high customer focus, NDS is looking for highly motivated and team-oriented individuals with eagerness to join our journey from good to great. Customer Service Representative Visalia, Ca Overview and Scope: The Customer Service Representative (CSR) position at NDS is critical to the growth, success and strategic objectives of NDS. Provide excellent customer service to maintain and enhance existing business and to obtain new business. This requires that the CSR take personal and complete responsibility for every order to ensure that the customer requirements are met from time of initial order receipt until the product is delivered and the customer is satisfied. Providing support to the sales regions to help insure objectives are met and opportunities become closed sales based on NDS objectives and initiatives. Specific Job Responsibilities and Accountabilities: * Sales and Growth * Identify upsell and add-on product opportunities by asking probing questions to identify product need. * Timely and accurate processing of customer orders; insuring that all job orders contain all components necessary for the customer to execute and complete the installation. * Provide first line of technical support insuring customers have accurate product and application knowledge including providing any needed specification data. * Coordinate, expedite and track critical orders through delivery with regular communication to the customer. * Communication of product promotions to customers through outbound calls. * Record complete and accurate information on job leads through inbound calls. * Sales region main point of contact for general customer service requests. * Document important and crucial customer information into the Salesforce system for follow up and notification to sales team members. * Other * Support ISR and ISA in providing written job quotes as needed * Support ISR and ISA in logging information in the Salesforce as needed * Answer inbound calls in a timely and professional manner; meeting customers expectations. * Regional point of contact for distributors and sales representatives * Daily maintenance of filing and reports; purchase orders, open orders, backorders, suspense * Support ISR with Salesforce input and other administrative activities related to closing of sales as needed * Generate and processing of profoma invoices * Other projects and assignments as designated by Supervisor * Keep department manager informed of successes, key information and roadblocks. Competencies and Skills Required: * Demonstrate exceptional interpersonal communication and relationship building techniques. * Have the ability to work in a diverse and dynamic team environment. * Exhibit skills for multitasking, flexibility and quickly adapting and responding to the changing needs and priorities of all customers; internal and external. * Demonstrated ability to perform data analysis, problem solve and make recommendations for resolution. * Solid aptitude for learning new tools, processes and techniques. * Exceptional verbal and written communication skills. * Strong organization skills. Minimum Qualifications * Demonstration of the competencies and skills listed above. * Two or more years of experience in a customer service, sales or call center environment with increasing responsibility. * NDS product and business knowledge or experience in a similar industry. * Working knowledge of Syspro or similar ERP system. * Intermediate or advanced experience with Microsoft programs (i.e. Word, Excel, and PowerPoint). * Ability to effectively work cross functionally. Desired Qualifications * Bachelor Degree * Irrigation or plumbing product design or installation knowledge NDS, a proud member of NORMA Group, is a market leader for solutions in Storm Water Management, Efficient Landscape Irrigation, and Flow Management for residential and commercial markets. Enjoy Speed. Adapt Fast. Don't' hesitate - take action, apply today and join our team! NDS, Inc., 851 N Harvard, Lindsay CA 93247 **********************
    $31k-37k yearly est. 60d+ ago
  • Specialized Learning Center Support Technician

    Exeter Unified School District

    Technical support representative job in Exeter, CA

    The City of Exeter has a well-known reputation as a charming community with a quaint downtown, rich history, and murals that people travel long distances to see. Exeter is also known for being a great place to live and raise children and the school district plays a key role in maintaining that reputation. The Exeter Unified School District is comprised of two elementary schools serving students Pre-school thru grade 5, a middle school with grades 6-8, a comprehensive high school, a continuation high school, a community day school and a variety of alternative education programs to meet student needs. We provide students with a high-quality education that is enhanced by a technology device for every student in every classroom, access to music beginning in elementary school, and a wide range of extra and co-curricular activities that leads to well-rounded graduates. Nearly all of our students pursue an education or certificate training after leaving Exeter Union High School. Our District has three main focus areas that have between 3-5 goals each. The three areas are Safety, Academics, and Connectedness. We strive to provide the safest place possible for our students and staff. We regularly perform safety drills, routinely examine procedures and work diligently to maintain and improve all school facilities. We have rigorous academics that include Advanced Placement and Dual Enrollment courses taught on our high school campus complemented by award-winning elective programs in Agriculture, Music, and Graphic Arts, Media and Entertainment (GAME). The goals in the area of Connectedness include 100% of our students participating in at least one extra or co-curricular activity such as sports, music, academic competitions or active club membership. See attachment on original job posting All applications for this position must be submitted online only. All listed documents are required and must be scanned and attached to the online application. Any incomplete applications will not be considered for the vacant position. Outside applicants must apply on EDJOIN.org. Current employees within the same classification can apply. Current employees interested in a promotion must provide 1 signed letter of introduction and 3 signed letters of recommendation. Under the supervision of certificated personnel, assists in the instruction of students (i.e. reading, math, etc) performing a variety of supportive duties. QUALIFICATIONS: Knowledge of general academic and behavior needs of students in special instructional programs. Ability to maintain effective relationships with those contacted in the course of work. Ability to understand and carry out oral and written directions. Must possess a current and valid California driver license. Outside applicants must provide documentation of AA degree or transcripts showing 48 units from an accredited college or university. Applicants selected for employment will be required to submit fingerprinting at their own expense. All applications for this position must be submitted online only. All listed documents are required and must be scanned and attached to the online application. Any incomplete applications will not be considered for the vacant position. Outside applicants must apply on EDJOIN.org. Current employees within the same classification can apply. Current employees interested in a promotion must provide 1 signed letter of introduction and 3 signed letters of recommendation. Under the supervision of certificated personnel, assists in the instruction of students (i.e. reading, math, etc) performing a variety of supportive duties. QUALIFICATIONS: Knowledge of general academic and behavior needs of students in special instructional programs. Ability to maintain effective relationships with those contacted in the course of work. Ability to understand and carry out oral and written directions. Must possess a current and valid California driver license. Outside applicants must provide documentation of AA degree or transcripts showing 48 units from an accredited college or university. Applicants selected for employment will be required to submit fingerprinting at their own expense. * Letter of Introduction (Must be signed) * Letter(s) of Recommendation (Three letters required and must be signed) * NCLB Compliance (AA/AS degree or higher or transcripts showing 48 units from an accredited college or university or a passing score on the TCOE Instructional Aide Exam) * Proof of HS Graduation (Copy of HS diploma or HS transcripts verifying graduate date; or the equivalent) * Resume Comments and Other Information The town of Exeter is situated at the base of the foothills of the Sierra Nevada Mountain Range. The area has scenic beauty, a thriving business community, and a population who take great pride in the town's heritage, quality housing, great schools, and a very low incidence of crime. Exeter is located on State Highway 65, 2 miles south of Highway 198 and 15 miles east of Highway 99. Exeter is within a 3 to 4 hour drive to both Los Angeles and San Francisco, and 30 minutes from the entrance to Sequoia National Park. Exeter's population is about 10,350 and our city leaders are determined to retain our small town charm while making room for conservative growth. Exeter has a variety of antique stores, specialty shops, services, restaurants and lodging. Exeter has a long tradition of annual events and festivals. We appreciate and consider all applications, but will only contact candidates who are selected for a personal interview. Exeter Unified School District Is An Equal Opportunity/Affirmative Action Employer. Exeter Unified School District does not discriminate in employment or any program on the basis of age, creed, sex, race, ethnic background, marital status, national origin, genetic information, or handicap.
    $40k-66k yearly est. 36d ago
  • Support Technician

    Daveandbusters

    Technical support representative job in Fresno, CA

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $16 - $18.25 per hour Salary Range: 16.9 - 18.65 We are an equal opportunity employer and participate in E-Verify in states where required.
    $16-18.3 hourly Auto-Apply 16d ago

Learn more about technical support representative jobs

How much does a technical support representative earn in Hanford, CA?

The average technical support representative in Hanford, CA earns between $31,000 and $48,000 annually. This compares to the national average technical support representative range of $27,000 to $44,000.

Average technical support representative salary in Hanford, CA

$39,000
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