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Technical support representative jobs in Homestead, FL

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  • Computer User Support Specialists (Professional, Scientific, and Technical Services)

    Obsidian 4.3company rating

    Technical support representative job in Miami, FL

    Mercor is recruiting **Computer User Support Specialists who work in Professional, Scientific, and Technical Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Computer User Support Specialist. Applicants must: - Have **4+ years full-time work experience** as a Computer User Support Specialist; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U. S. -based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**
    $36k-55k yearly est. 60d+ ago
  • Customer Service Representative

    Dewey Insurance Agency, Inc.

    Technical support representative job in Cooper City, FL

    Licensed Insurance CSR/Agent (Homeowners-Focused) Full-Time | In-Office | Cooper City, Broward County, FL Do you love helping people, staying organized, and making insurance feel human? We're looking for a friendly, licensed pro to join our in-office crew and take amazing care of our clients-mostly personal lines, especially homeowners. If you're more service than sales and like a little office fun with your files, let's talk. What You'll Tackle: - Fix policy hiccups, answer client questions, and work those remarkets like a champ - Client emails and phone calls - Be part of a team that actually enjoys showing up What You Bring: - Active 2-20, 20-44, or 4-40 ready to upgrade within a few months - 1+ year of insurance service - You're detailed, dependable, and drama-free What You'll Get: - $27/hour starting pay (negotiable) - Monthly retention bonuses for great client service - Additional in-office bonus for licensed full-time staff - $110/week for health + $10/week cell phone reimbursement - $10/week toward AFLAC of your choice - 401(k) available - 11 paid holidays, growing PTO, and actual lunch breaks - Weekly office snacks, lunches & bingo with cash prizes - Occasional work-from-home flexibility (like when life happens) Ready to join a team that gets stuff done, treats people right, and laughs along the way? Send your resume to ************************, or text ************. Let's make insurance more awesome together!
    $27 hourly 4d ago
  • Technical Support Specialist

    Path Medical 3.8company rating

    Technical support representative job in Hollywood, FL

    Qualifications: Education: Associates Degree or technical Diploma in a Computer Science or Engineering specialty. Experience: General computer knowledge coupled with a background in networking and IP device management. Detailed knowledge of Windows features and functions related to Active Directory domain membership is important. Experience with Citrix and thin-client computing is a plus. Licensure: N/A Registration: N/A Certification: Preferred but not required: A+, N+, MCP, MCSE or any IT Security cert. Job Description: The Technology Support Specialist has a mix of responsibilities: Field service for locations in southwest central, and northeast Florida locations, with a few others in Minnesota and New Mexico. Most of the field service is performed with remote access tools and telephone support from the Sarasota corporate office so travel is generally 20% or less. User account management for Active Directory and several corporate applications, adding and maintaining user accounts according to documented protocols. Review of systems and records extracts from various sources to identify trends, manage user access privileges, track inventory, and other projects as assigned. End-user application support for retail apps like MS Office Excel or Word, Abode Acrobat and the various browsers used by the company The role of Technology Support Specialist ensures timely resolution of support requests and clearly communicates with other IT team members to report on new issues and pick up new assignments. Job functions include: Onsite technical support when remote support is not able to resolve an issue. Installation and support for OS and apps for PCs, laptops and mobile devices. Installation and support for printers, scanners and associated applications. Problem-solving user issues with hardware and various company applications. Protection of Path Medical's confidential information by making sure protected health information is secured at all times, per HIPAA regulations. Adherence to company policies and procedures. Performing other duties as assigned. This role is a representative of company administration when interacting with clinics so a high level of professionalism and customer service is a key skill for this position. Occupational Exposure: Low possibility of incidental exposure to blood borne pathogens or chemical hazards Low possibility of radiation hazard when working with X-Ray computer equipment Direct patient contact is not a job requirement, however work is occasionally performed in clinical areas inside medical offices. Mental Demands: Requires: Patience, resourcefulness and an ability to solve complex problems Frequent judgment calls and situational awareness, in response to technical priorities, actual events or drills. English language skills adequate for high-level written, interpersonal, and telephone communication; other language skills are a plus but not required. Driving between offices in sometimes dense traffic, with mileage and tolls fully reimbursed. Mental agility to gracefully accommodate changing priorities and competing calls for support. Physical Demands: Requires the ability to: Move quickly in response to assignments Sit and stand for long periods Reach overhead and underdesk regularly Lift up to 40 lbs. occasionally and up to 10 lbs. frequently Communication: Communicates effectively and professionally with fellow employees regarding issues Documents effectively in ticketing systems, following issues to resolution. Assists in sharing information to ensure successful completion of assigned projects. Openly suggests and discusses issues, concerns, ideas or solutions that may improve operations or add efficiency.
    $41k-61k yearly est. 60d+ ago
  • Technical Support Specialist

    Sidley Austin 4.6company rating

    Technical support representative job in Miami, FL

    The Technical Support Specialist is responsible for providing Level II technical hardware and software support. They will facilitate and resolve a wide variety of requests, inquiries and complaints with the use of their extensive technical knowledge of hardware and software. The Technical Support Specialist will work independently and as part of a team. Duties and Responsibilities Assists users to resolve computer related problems such as inoperative hardware or software, including network connections. Resolve customer inquiries efficiently and effectively through the use of active listening and personalizing techniques with a constant focus on service excellence. Hardware Support functions include, but are not limited to, end user support, desktop support, laptop support, visiting office setups, and mobile device support. Perform computer imaging and post image configurations, preventative maintenance, and basic printer troubleshooting working with the vendor on repairs. Software support functions include, but are not limited to, troubleshooting of applications that are standard within Sidley's environment, installation and configuration of software, updates and preventative maintenance, and support of third party applications in coordination with vendors. Manage the assets that are both deployed and in inventory, maintain accurate Asset records for each user and each piece of equipment. Coordinate and perform Hardware moves, changes and exchanges. Provide break/fix support for telephones, including handsets, telephone cords and telephone base-units. Assist with projects such hardware or software upgrades, office moves and special events. Manage and process Hardware warranty claims and issues, and facilitate warranty repairs with third party vendors. Document and maintain user request and incident records in IT Service Management System. Perform other duties as required. Salaries vary by location and are based on numerous factors, including, but not limited to, the relevant market, skills, experience, and education of the selected candidate. If an estimated salary range for this role is available, it will be provided in our Target Salary Range section. Our compensation package also includes bonus eligibility and a comprehensive benefits program. Benefits information can be found at Sidley.com/Benefits. Target Salary Range $75,000 - $85,000 if reporting to a supervisor in New York Qualifications To perform this job successfully, an individual must be able to perform the Duties and Responsibilities (Duties) above satisfactorily and meet the requirements below. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email ************************** (current employees should contact Human Resources). Education and/or Experience: Required: BA/BS degree or equivalent work experience A minimum of 2 years of experience providing direct and exceptional user support in a high performance culture, including: Experience supporting Windows-based computers, including Microsoft Windows 10 Experience supporting VoIP Telephony solutions Experience with enterprise imaging solutions for Windows-based computers Experience supporting Smartphones, e.g., iPhone, Android Experience supporting Microsoft Office Applications and Remote Access technology, such as Citrix Preferred: Law Firm or Professional Services experience A+, ITIL and Microsoft Office Application certifications Experience using and supporting Adobe Acrobat, iManage Document Management Solutions, Cisco Telephony, Blackberry Work, and Mac in an enterprise as well as experience deploying operating systems with SCCM Other Skills and Abilities: The following will also be required of the successful candidate: Strong organizational skills Strong attention to detail Good judgment Strong interpersonal communication skills Strong analytical and problem-solving skills Able to work harmoniously and effectively with others Able to preserve confidentiality and exercise discretion Able to work under pressure Able to manage multiple projects with competing deadlines and priorities Sidley Austin LLP is an Equal Opportunity Employer #LI-EC1
    $75k-85k yearly Auto-Apply 1d ago
  • Full Time Customer Support Representative

    Nuvision 4.3company rating

    Technical support representative job in Hialeah, FL

    Benefits: Bonus based on performance Company parties Competitive salary Flexible schedule Free uniforms Opportunity for advancement Training & development Job Title: Full-Time Customer Support Representative Company Overview: We are a dynamic communications and sales firm partnering with the industry's leading clients to create seamless solutions for damaged auto glass. Our mission is to help customers through every step of the process, from setting up claims to ensuring their auto glass needs are fully resolved. Job Description: We are seeking a dedicated and customer-focused Customer Support Representative to join our team. Each of our new Customer Support Representatives starts by learning the basics of our company values and the clients we proudly represent. We encourage our team members to determine their paths to success as we provide them with the resources and information necessary to excel. In this role, you will: Assist customers in setting up and managing glass claims, ensuring a smooth process from start to finish. Conduct windshield inspections and schedule appointments for our skilled glass installers. Handle all consumer interactions with confidence, professionalism, and enthusiasm while maintaining compliance with client guidelines Promote our services and address any customer concerns, providing exceptional support throughout. Requirements: Strong communication and interpersonal skills. A proactive attitude and the ability to handle customer inquiries efficiently. Organizational skills to manage schedules and follow up on claims. Reliable and always willing to go above and beyond Ability to learn from others and work in a team-based environment Previous customer service experience is a plus but not required-we're happy to train the right candidate! Schedule: Day shift Monday to Friday Weekends as needed Compensation: $800.00 - $1,200.00 per week
    $800-1.2k weekly Auto-Apply 60d+ ago
  • Technical Oversight Specialist

    QAI Laboratories Inc.

    Technical support representative job in Medley, FL

    QAI Job Number: QAI-TECHOVS-09242025JOB TITLE: Technical Oversight Specialist (Building Products) LOCATION: Rancho Cucamonga, California/ Medley, Florida/ Tulsa, OK NUMBER OF POSITIONS: 1CATEGORY: Construction Materials BACKGROUND:Founded in 1995 by a group of experienced certification and testing experts, QAI is an independent third-party testing, inspection, and certification organization that serves the building, technology, and construction industries (among others) with cost-effective solutions through our in-house capabilities/services, and an established world-wide network of qualified affiliates. The QAI name and logo have become well-recognized throughout the Certification world resulting in steady growth of our Certification, Testing, and Inspection business streams. Currently, we are looking for a Technical Oversight Specialist to join our growing Building Products team and support future expansion.DUTIES: You will perform, but not be limited to the following duties:Evaluate test reports, code evaluation reports, certification reports, calculations, and other technical data to building products to nationally recognized building safety standards (CSA, UL, ASTM, etc.) Apply knowledge of Canadian and/or US Building Codes as part of product evaluations and reporting.Develop and apply evaluation criteria to assess compliance of construction products, including modified or non-standard systems, with applicable building codes and recognized standards.Assist clients with determining the applicable requirements for their products and/or the evaluation needed to validate compliance when a product is modified.Assist with the design and construction of testing jigs and test sample assemblies. Document construction methods and results of tests/inspections.Perform product inspections and product sampling at client sites which may involve travel throughout Canada and the USAMentor and coach junior staff in technical evaluation practices and standards interpretation.Become familiar with and comply with the QAI quality system and administrative procedures.Be able to write and review concise, objective, and informative reports and documents.Be able to interact effectively and professionally with customers and colleagues, as required.Must be willing to be part of an energetic team with a can-do attitude.Other duties as assigned by the manager, or its designee. QUALIFICATIONS:Minimum: Possess Bachelors degree in a related engineering discipline (Construction, Civil, Mechanical, Architectural, Structural, etc.) or equivalent experience.Possess the ability to read, understand, and apply technical standards towards product certification, testing, and inspection projects.Proficiency in MS Word and Excel skills, be proficient with Email and Adobe Acrobat.Possess Good Laboratory Practice skills essential for testing products.Possess good interpersonal and communication skills.Requirements: Minimum of 5 years of experience working as a Senior Project Engineer or equivalent experience Hold a Professional Engineer (P. Eng) designation.Knowledge of the Canadian and/or US building codes and referenced nationally recognized standards.Previous experience with construction materials and construction practices. Key Technical Competence:Accepts instruction and follows it for testing outside of their general scope of knowledge and experience.Able to grasp general concepts in the field of testing and apply it to specific test methods.Able to perform testing and as knowledge grows in a specific field of testing graduates to more complex testing methods.Seeks assistance and knowledge from more senior personnel when a specific requirement is outside of their general scope of knowledge. Good working knowledge of the test methods in their specific discipline.Able to multi-task with some degree of efficiency and accuracy.Maintains a sense of ownership and responsibility for projects assigned to them.ADDITIONAL INFORMATION:Must hold a valid drivers license.Must hold a valid passport, or be able to obtain a valid passport, and must be able to travel to the Canada and international destinations. Additional Assets include:Forklift experience Level I first aid or higher APPLYING:QAI Laboratories offers a comprehensive compensation and benefits package including base salary and bonus/commissions, medical, dental, and other perks. We are committed to the long-term success of our employees. Interested? Please submit your resume and cover letter here. Check out our other career opportunities on our website careers page: qai.org/careers or reach out to the recruitment team at careers@qai.org.Equal Opportunity Employer QAI Laboratories is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.Note: No sponsorship is available. Compensation details: 100000-120000 Yearly Salary PI1487c655d0df-31181-38963629
    $64k-96k yearly est. 7d ago
  • IT Support Specialist

    Helm Bank 3.9company rating

    Technical support representative job in Miami, FL

    Job Title: IT Support Specialist Summary The IT Support Specialist is responsible for maintaining and monitoring the Bank computer systems, installing and configuring hardware and software, and solving technical issues as they arise. Responding in a timely manner to service issues and requests. The IT Support Specialist is responsible for providing technical support across the Bank, this may be in person or over the phone. Essential Duties & Responsibilities Responsibilities include the following: other duties may be assigned: Installing and configuring computer hardware, software, systems, networks, printers, and scanners Monitoring and maintaining computer systems and networks Responding in a timely manner to service issues and requests Providing technical support across the Bank (this may be in person or over the phone) Setting up accounts for new users Repairing and replacing equipment as necessary Testing new technology Gathering and analyzing data to diagnose problems with computer systems Changing configurations, settings and permissions to fix computer issues Logging all service requests and updating tickets as needed Requirements and Qualifications Certificate or associate's degree in computer science or bachelor's degree program with a computer-related major. Current relevant industry certifications Minimum two years of relevant experience in a help desk/IT support role. High-level knowledge of commonly used software, hardware and applications Must be bilingual in both English and Spanish. Ability to fluently speak, understand, read and write both languages Must be bilingual in both English and Spanish. Ability to fluently speak, understand, read and write both languages Customer/Client Focus. Credibility. Problem Solving/Analysis Teamwork Orientation. Initiative. Stress Management Organizational Skills Time Management Skills Multitasking Skills Technical Capacity Effective communicator Adaptability
    $43k-72k yearly est. Auto-Apply 60d+ ago
  • MCC Technical Support

    Global Crossing Airlines 4.4company rating

    Technical support representative job in Miami, FL

    TITLE: MCC Technical Support REPORTS TO: Senior Manager/Assistant DOM The MCC Technical Support role is responsible for providing real-time technical assistance and coordination to support aircraft operations, ensuring minimal disruption and maximum fleet availability. This position acts as the primary liaison between flight techs, maintenance teams, vendors, and engineering resources, facilitating timely troubleshooting, repairs, and compliance with regulatory and company standards. The role also includes monitoring and managing chronic discrepancies, repetitive items, and engineering requests to ensure timely resolution and prevent operational impact. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Monitor and support daily flight operations for technical issues affecting the fleet through use of monitoring TRAX and Airbus WorldSkywise application. Provide technical guidance to flight techs and line maintenance during active operations. Coordinate with internal departments, MRO providers, and OEMs to resolve AOG situations. Review and process log page entries, MEL/CDL deferrals, and troubleshooting actions in accordance with approved procedures. Track and follow up on chronic items, repetitive discrepancies, and engineering requests by reviewing the Defect Report in TRAX and Skywise to ensure corrective action plans are implemented. Support Engineering in gathering operational data, troubleshooting results, and part history for chronic/repetitive issues by reviewing the Defect Report in TRAX and Skywise. Assist MCC Controllers in developing action plans for unscheduled maintenance events. Maintain accurate records of all communications, actions taken, and follow-up requirements during operational events. Ensure all maintenance actions meet FAA and company requirements. SKILLS AND QUALIFICATIONS: Airframe & Powerplant (A&P) Certificate or equivalent aviation maintenance background. Minimum 3 years' experience in aircraft maintenance, technical operations, or MCC environment. Strong understanding of MEL/CDL procedures, troubleshooting processes, and aircraft systems. Knowledge of chronic/repetitive defect tracking and engineering request processes. Excellent communication skills for coordination with crews, vendors, and internal departments. Ability to work under pressure in a high-paced operational environment. Proficiency in maintenance tracking systems (e.g., TRAX, AMOS, or similar) and MS Office Suite. PREFERRED QUALIFICATIONS Previous experience in an MCC role for Part 121 or Part 135 operations. Experience with Airbus aircraft types. Familiarity with FAA regulations and reporting requirements. Multilingual communication skills (Spanish, French, etc.). WORK CONDITIONS AND SPECIAL REQUIREMENTS Must be able to work rotating shifts, including nights, weekends, and holidays. Occasional travel may be required to support operations. Ability to remain on headset or phone for extended periods during operational events. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 25 pounds and occasionally lift and move up to 70 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time. Global Crossing Airlines provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $33k-55k yearly est. Auto-Apply 60d+ ago
  • Technical Support

    5TH HQ LLC

    Technical support representative job in Miami, FL

    Job Description Summary/Overview: We are seeking a skilled Mechanical Technician to manage the installation, maintenance, and repair of industrial juicer machines used in restaurants, bars, and hotels. This role is specifically focused on mechanical and industrial equipment, not on computer or IT systems. The ideal candidate will have hands-on experience with industrial machinery, a strong mechanical aptitude, and the ability to provide exceptional customer service. Responsibilities: Install, set up, and calibrate industrial juicer machines at various locations, including restaurants, bars, and hotels. Perform regular maintenance and troubleshooting to ensure optimal performance and reliability of juicer machines. Diagnose and repair issues related to the mechanical and electrical components of juicer machines. Provide technical support and promptly resolve customer issues in a professional manner. Maintain accurate records of service activities, parts used, and equipment status. Ensure compliance with safety regulations and company policies during all service activities. Required Skills: High school diploma or equivalent; technical certification or training in industrial equipment is preferred. Proven experience with industrial juicer machines or similar industrial/mechanical equipment. Strong mechanical and electrical troubleshooting skills, particularly with industrial machinery. Excellent problem-solving abilities and attention to detail. Effective communication skills and a strong customer service orientation. Ability to work independently and manage time efficiently. Physical Requirements: Ability to lift and move heavy equipment (up to 75 lbs). Capability to stand, bend, and stretch for extended periods during service activities.
    $30k-52k yearly est. 19d ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Technical support representative job in Miami, FL

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military
    $45k-67k yearly est. 60d+ ago
  • IT Technician

    Mega Wine and Spirits

    Technical support representative job in Miami, FL

    Job DescriptionBenefits/Perks Competitive Compensation Flexible Scheduling Career Growth Opportunities We are seeking a knowledgeable IT Technician to join our team. As the IT Technician, you will be responsible for ensuring our computer systems, networks, and equipment are operating at peak performance. You will also handle all IT support requests and assist colleagues with their IT needs. Your role is vital to the smooth operation of our company and allowing us to reach our business goals. The ideal candidate has strong technical skills as well as excellent customer service and communication skills. Responsibilities Maintain computer hardware in working order Set up employee workstations (computers, printers, routers, etc) Install and configure software Train colleagues in best practices in technology and how to use software and equipment Assess security risks and ensure the security of networks and computer systems Maintain optimized local network Qualifications A bachelors degree in Computer Science or a related field is preferred Previous experience as an IT Technician or an IT Certification is preferred Strong troubleshooting and analytical skills Ability to work well as part of a team Strong written and verbal communication skills Understanding of data privacy and security
    $33k-58k yearly est. 13d ago
  • IT TECH

    Vital Imaging Diagnostic Centers LLC

    Technical support representative job in Miami, FL

    ESSENTIAL DUTIES AND RESPONSIBILITIES The key job duties of IT professionals typically include creating new computer systems, networks, and applications or finding software errors through troubleshooting. Many of them can be involved in various tasks depending on their roles and the company's needs. As an IT worker, you can expect to work with computer-based information systems, software, and hardware, typically by designing, developing, and managing them. Everyday responsibilities can include: Identifying technical problems Deploying the appropriate IT solutions to solve problems. Designing computer-based systems or programs Identifying user needs with technology QUALIFICATIONS: An IT job can range from an IT support specialist, project manager, or software designer. Positions in this field cover a broad variety of roles that can vary depending on the company. An IT position generally involves managing and storing data using computers, software, databases, networks, and servers. As an IT professional, you may write programs, maintain networks, analyze systems, and provide technical support. EDUCATION / EXPERIENCE : Bachelor's degree in information technology, information systems, computer science or related field (graduate degree a plus). Minimum three years' experience overseeing IT teams and projects. Sound understanding of computer systems, networks, security, telecommunications, databases and storage systems. Ability to manage and prioritize tasks and projects. Solid working knowledge of all relevant coding languages and security protocols. Excellent analytical and problem-solving skills. Experience implementing and managing Artificial Intelligence (AI). Team oriented. Bilingual in English and Spanish.
    $33k-58k yearly est. Auto-Apply 60d+ ago
  • AV/IT Technician

    Soho House & Co

    Technical support representative job in Miami, FL

    The role… At Soho House, the Audio Visual (AV) Technician plays an integral part of ensure member, guest and staff have technically sound and functioning property. As the AV Technician, you will mix soundboards, play video recordings, enhance lighting, and coordinate graphics. A successful AV Technician is cool-headed, self-motivated, can think quickly on their feet and thrive in a fast-paced environment. This role embodies an unconventional workday and may require, nights, and weekends to support screenings and large-scale events. We hope you're a critical thinker with great people skills and a knack for making things work! Main Duties. Daily support for audio, visual, IT related troubleshooting and partnering with the events team to ensure lighting, sound, music and all other variables are set-up, secured and prepared prior to guests' arrival Respond to guest's needs in a timely matter and quickly provide solution or alternative option that can enhance one's experience Properly communicate, document, and advise on all project that are in process, complete or require outside support Maintain safe standards, in addition to a clean, organized, and stocked work area and consistent high-quality service throughout the property Monitor in house equipment and usage as well the presentation, preparation, repair and dispatch of films is effective, cleaning and maintenance of projection equipment, diagnose and solve problems, liaising with Service Engineers and Contractors as appropriate Operate Cinema in all film and digital video formats and liaise with clients regarding technical needs and assist in presentation set ups within the Cinema and areas of the property Liaising with in-house couriers, print managers and keep up with technical developments in relation to cinema and multi-media equipment, systems, etc. and technical training opportunities. Required Skills/Qualifications 1+ years related experience, Computer Science or related Degree preferred. Detail oriented and ability to multitask, under pressure and trouble shoot quickly in a fast-paced environment Must be familiar with Digital Projection Equipment. Christie 35MM Projector, HD & Betacam. Dolby Audio Processors. Technically competent and confident to support computer, Internet, software and network security needs Experienced with AV lighting, sound, electronic, repair, installation of AV equipment and adhere to local process Flexible schedule to work night and weekends as needed Strong verbal and written communication skills. Knowledge of all aspects of all building Multi-media (including sound systems, DJ decks, mixing board & consoles, phone systems and IPTV infrastructures) equipment and technical specifications. Computer Science or related Degree preferred Physical Requirements Must be able to seize, grasp, turn and hold objects with hands. Must be able to work on your feet for at least 8 hours. Fast paced movements are required to go from one part of the club to others. Must be able to move, pull, carry, or lift at least 40 pounds. Occasionally kneel, bend, crouch and climb as required. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match Paid Time Off: Full- Time Employees have sick day's + vacation days Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability Learning & Development: An extensive range of internally and externally run courses are available for all employees. Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.
    $33k-58k yearly est. Auto-Apply 60d+ ago
  • IT Technician

    Loewshotels

    Technical support representative job in Miami Beach, FL

    A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. This position is responsible for the operation and maintenance of both POS systems. This position will also provide a wider coverage area. This position will report directly to the I.T. Director. Essential Functions and Responsibilities Maintain the Micros system both hardware and software Correct database issue through out the Micros system Process all Micros changes and menu configurations requests Organize proper retention of historical data either to disk or tape Fix or replace non-operational equipment Maintain the retail systems both hardware and software Fix or replace defective hardware Work with the retail manager to ensure proper configuration Cover weekend hours for a seven day I.T. coverage plan Establish and conduct a Preventive Maintenance schedule for all printer and PCs Collect a hardware inventory for comparison to our automated list Manage and administer all Loews Hotel policies as they relate to the I.T. department Supportive Functions and Responsibilities Notifies appropriate individual promptly and fully of all problems and/or unusual matters of significance Attends all appropriate hotel meetings and training sessions Promotes and applies teamwork skill at all times Is polite, friendly, and helpful to all guests, management and fellow employees Maintains cleanliness and excellent condition of equipment and work area Executes emergency procedures in accordance with hotel standards Complies with required safety regulations and procedures Complies with hotel standard, policies and rules Recycles whenever possible Remains current with hotel information and changes Complies with hotel uniform and grooming standards Ability to make decisions on imperfect information Agility in multi-tasking Bias toward action Decisiveness Other duties as assigned Qualifications Detailed knowledge of software and hardware operating systems to include: Windows OS, MAC OS Management and operation of: Retail POS and F&B POS (Micros) Knowledge of network architecture and system design Effective organization and communication skills
    $33k-58k yearly est. Auto-Apply 59d ago
  • IT Technician

    Loews Hotels & Co, Miami Beach

    Technical support representative job in Miami Beach, FL

    Job Description A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. This position is responsible for the operation and maintenance of both POS systems. This position will also provide a wider coverage area. This position will report directly to the I.T. Director. Essential Functions and Responsibilities Maintain the Micros system both hardware and software Correct database issue through out the Micros system Process all Micros changes and menu configurations requests Organize proper retention of historical data either to disk or tape Fix or replace non-operational equipment Maintain the retail systems both hardware and software Fix or replace defective hardware Work with the retail manager to ensure proper configuration Cover weekend hours for a seven day I.T. coverage plan Establish and conduct a Preventive Maintenance schedule for all printer and PCs Collect a hardware inventory for comparison to our automated list Manage and administer all Loews Hotel policies as they relate to the I.T. department Supportive Functions and Responsibilities Notifies appropriate individual promptly and fully of all problems and/or unusual matters of significance Attends all appropriate hotel meetings and training sessions Promotes and applies teamwork skill at all times Is polite, friendly, and helpful to all guests, management and fellow employees Maintains cleanliness and excellent condition of equipment and work area Executes emergency procedures in accordance with hotel standards Complies with required safety regulations and procedures Complies with hotel standard, policies and rules Recycles whenever possible Remains current with hotel information and changes Complies with hotel uniform and grooming standards Ability to make decisions on imperfect information Agility in multi-tasking Bias toward action Decisiveness Other duties as assigned Qualifications Detailed knowledge of software and hardware operating systems to include: Windows OS, MAC OS Management and operation of: Retail POS and F&B POS (Micros) Knowledge of network architecture and system design Effective organization and communication skills Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
    $33k-58k yearly est. 29d ago
  • IT Technician

    Dania Entertainment Cen

    Technical support representative job in Dania Beach, FL

    Why you should join our winning Team! FUN and SPECTACULAR CUSTOMER SERVICE are at the heart of the Casino @ Dania Beach, a place where WORK = FUN. Working at our casino is about providing the best service and being a great team player! Join our Housekeeping Team to provide a clean and safe entertainment facility for our external and internal customers. What you will be doing Maintains, and monitors the operation of the local area network. Handles all help desk requests. Maintains inventory database of all electronic equipment, parts and supplies. Assists with IT orientation for new and existing employees. Maintains system performance by performing system monitoring and analysis, and performance tuning; troubleshooting system hardware, software, networks and operating system management systems. Tests disaster recovery policies and procedures; completing back-ups; maintaining documentation. Provides network support to end-users when necessary. Other duties as assigned. The ideal candidate for this position High school diploma preferred. 2-3 years of computer operation experience in a large end-user environment preferred. Strong technical knowledge of audio-visual equipment, network and PC operating systems. Strong technical knowledge of current hardware, protocols and standards. In-depth knowledge of applicable data privacy practices and laws. Excellent written, oral and interpersonal communication skills. Proven analytical, evaluative and problem-solving abilities. Must be flexible and able to work well independently and in a team environment. Must be able to work a flexible schedule to include nights, weekends and holidays. May be required to assist customers in an open, well-ventilated, semi-enclosed terrace where cigarette and cigar smoking is permitted. Must apply and obtain the appropriate state occupational gaming license, which includes lifetime FBI criminal background check. Must pass drug testing as per company's Drug Free Workplace Policy and applicable background checks. Benefits You Will Enjoy Part Time 401(k) - Traditional and Roth Retirement Plan 401(k) - Up to 4% Employer Match Onsite Employee Meal Discounts @ The Grill and Pizzelato Onsite Entertainment Discounts @ Stage 954 Free Access to Learning Management Platform for continuous Learning and Development Free Access to Financial Planning Resources through Amerant Bank Free Access to Exclusive Discounts & Perks Free Parking Dania Entertainment Center, LLC is a Drug Free Workplace and Equal Opportunity Employer - M/F/D/V EOE
    $33k-58k yearly est. Auto-Apply 9d ago
  • IT - AV TECH I (NON PRODUCTION) - FT

    Seminole Hard Rock Hotel & Casino 4.0company rating

    Technical support representative job in Hollywood, FL

    Hollywood Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, "Bora Bora" style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at ********************************** call ************ or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly. Benefits & Perks: We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit ************************************* to see our full list of benefits! Responsibilities Under the direction of the Manager of IT, the incumbent is responsible for installing, maintaining and operating all IP and analog audio/visual equipment. Essential Job Functions: * The exhibit is conducted in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida for departmental policies and procedures. * Install, troubleshoot and optimize IP AV devices including Hardware and Software issues. * Troubleshoot network connectivity issues and install/re-install cable as necessary. * Provide basic network administration support including VLAN creation. * Provide assistance with the rollout of AV system hardware and software upgrades and patches as those requirements arise. * Liaise with, and provide training and support to, end users and staff on AV system operation and other technical AV issues. * Collaborate with the Business Analyst, System, and Network administrators to ensure efficient operation of the company's AV environment. * Assist in ensuring that customer requests via the ticketing system are managed to closure. * Troubleshoots malfunctions and/or audio & video shorts, when necessary, perform other duties as assigned. * Maintains all LCD, LED monitors and displays on the property. * Controls all volume levels and video content for the property, assists local entertainers with sound before and after their scheduled performance time when needed * Maintain a clean and organized work area as directed. * Perform administrative tasks as may be required by local and corporate policy. * Manage replacement spares through RMA programs to ensure maximum hardware availability and minimum down time related to maintenance issues. * Perform a variety of tasks as required by sister properties. * Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations. * Demonstrate actions and behaviors that reinforce the Company's Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion, and Dedication. * Ensure prompt and discreet notification to management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations. * Perform other duties as assigned. Qualifications Qualifications: * High School Diploma or equivalent required. An associate's degree in a computer-related discipline is preferred. * Minimum of two (2) years' experience in computer hardware support and maintenance or AV systems support and maintenance required. Equivalent technical training and certification may be considered. * Must possess or acquire A+, QYSY 0 and QSYS1 certification in the first 12 months of employment. * Experience with digital encoders, Direct TV, and digital audio equipment is a plus. * Technical knowledge of Windows OS is required. Knowledge of current protocols TCP/IP, WINS, DHCP and DNS required. * Preferred minimum of two (2) years' experience working with and troubleshooting AV related equipment (projectors, sound, TV's, lighting controls, exc.). * Experience installing, configuring and troubleshooting network AV devices. * Experience installing wall mounted TV's in a production environment. * Experience working with the basics of Cisco switches; the ability to configure a VLAN. * Well-developed written and verbal communication skills along with strong time management and interpersonal skills required. * Must possess a positive demeanor and work well in a team environment. * Must be proactive and have a desire to grow professionally, as well as have the ability to take a task from start to finish with planning, research, documentation, and follow-up. * Must have strong analytical and problem-solving abilities. * Willingness to work in stressful situations in front of multiple demanding customers. * A neat appearance and professional conduct are required.
    $30k-36k yearly est. Auto-Apply 23d ago
  • Customer Support Representative

    Nuvision 4.3company rating

    Technical support representative job in Hialeah, FL

    Benefits: Bonus based on performance Competitive salary Flexible schedule Free uniforms Opportunity for advancement Training & development Here at our company, you'll find a dedicated group of professionals who care immensely about defining what it means to deliver an exceptional customer experience. Our team thrives on collaboration and works together to create and implement unique ideas aimed at improving the customer experience. Coming from a multitude of backgrounds and skills, you will find the most diverse and adaptable group of individuals.We utilize a solution-based service approach with an emphasis on boosting client and customer satisfaction. The Customer Support Representatives support our clients by being the front line of communication with consumers. By working directly with our customers, Customer Support Representatives provide insight into their wants and needs. We know what the customer wants before they do!Customer Support Representative Responsibilities and Duties: Build long-lasting relationships with customers through open and direct communication Promote services that address and solve the customer's wants and needs while keeping honesty and transparency at the forefront of the conversation Work to resolve any outstanding issues related to customer accounts, customer service conflicts, and service issues Part of the enrollment process is learning the entire sales cycle to be able to assist customers from start to finish with their enrollment order Communicate effectively with management in regards to development goals, and achievements, clarifying questions, and/or possible conflicts Collect relevant customer information such as email addresses, phone numbers, address, and preferred method of payment: must keep all documentation and customer information confidential Track and report documentation of client interactions, questions, and sales completed Customer Support Representative Requirements: Experience in a customer-facing role such as in a restaurant, hospitality, or customer service-based position is a bonus Excellent communication skills with an uncanny ability to build genuine relationships with all types of people Demonstrate analytical and reasoning skills through problem solving Excellent time management and prioritization skills with the ability to manage multiple accounts efficiently and effectively Actively participate and engage in client meetings, training workshops and networking events Desire to join an expanding organization that prioritizes employee's wellbeing and strives to create a productive and inclusive workplace Schedule: Day shift Monday to Friday Weekends as needed Compensation: $800.00 - $1,200.00 per week
    $800-1.2k weekly Auto-Apply 60d+ ago
  • IT Technician

    Loews Hotels

    Technical support representative job in Miami Beach, FL

    A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. This position is responsible for the operation and maintenance of both POS systems. This position will also provide a wider coverage area. This position will report directly to the I.T. Director. Essential Functions and Responsibilities * Maintain the Micros system both hardware and software * Correct database issue through out the Micros system * Process all Micros changes and menu configurations requests * Organize proper retention of historical data either to disk or tape * Fix or replace non-operational equipment * Maintain the retail systems both hardware and software * Fix or replace defective hardware * Work with the retail manager to ensure proper configuration * Cover weekend hours for a seven day I.T. coverage plan * Establish and conduct a Preventive Maintenance schedule for all printer and PCs * Collect a hardware inventory for comparison to our automated list * Manage and administer all Loews Hotel policies as they relate to the I.T. department Supportive Functions and Responsibilities * Notifies appropriate individual promptly and fully of all problems and/or unusual matters of significance * Attends all appropriate hotel meetings and training sessions * Promotes and applies teamwork skill at all times * Is polite, friendly, and helpful to all guests, management and fellow employees * Maintains cleanliness and excellent condition of equipment and work area * Executes emergency procedures in accordance with hotel standards * Complies with required safety regulations and procedures * Complies with hotel standard, policies and rules * Recycles whenever possible * Remains current with hotel information and changes * Complies with hotel uniform and grooming standards * Ability to make decisions on imperfect information * Agility in multi-tasking * Bias toward action * Decisiveness * Other duties as assigned Qualifications * Detailed knowledge of software and hardware operating systems to include: Windows OS, MAC OS * Management and operation of: Retail POS and F&B POS (Micros) * Knowledge of network architecture and system design * Effective organization and communication skills
    $33k-58k yearly est. Auto-Apply 59d ago
  • Onsite Customer Support Representative

    Nuvision 4.3company rating

    Technical support representative job in Miami Gardens, FL

    Benefits: Bonus based on performance Company parties Competitive salary Flexible schedule Free uniforms Opportunity for advancement Training & development Our company is a communications and sales firm. We work with the industries' leading clients to grow and retain their business model of creating more seamless solutions for damaged auto glass. Our customer support team is the engine behind our success, and we would not have seen the tremendous growth we have without their talents and dedication.We are seeking a motivated and personable Customer Support Rep to join our team. This role involves conducting windshield inspections, assisting customers with setting up glass claims, and managing promotions and customer concerns. Each of our new Customer Support Representatives starts by learning the basics of our company values and the clients we proudly represent. We encourage our team members to determine their paths to success as we provide them with the resources and information necessary to excel. Senior consultants help solidify these best practices by providing hands-on coaching, continually supporting long-term goals and exacerbating quality customer and client service. If you are ready to dive right into a new and exciting career with endless growth opportunities, then we highly encourage you to apply for our Customer Support Representative position!Responsibilities of the role: Promote services that address and solve the customer's wants and needs while keeping honesty and transparency at the forefront of the conversation Learn all client product knowledge and be able to answer consumer questions, overturn objections, and close a sale if needed Handle all consumer interactions with confidence, professionalism, and enthusiasm while maintaining compliance with client guidelines Contribute ideas on how to better processes and increase customer retainment to sales management Collect relevant customer information such as email addresses, phone numbers, address, and must keep all documentation and customer information confidential Participate in client meetings and attend webinars to stay on top of client knowledge, customer acquisition, and company sales initiatives Requirements: Experience working as a customer service representative or sales associate Ability to learn from others and work in a team-based environment A drive to be successful and to develop both personally and professionally Enthusiastic and welcoming demeanor that will make any new customer feel comfortable Reliable and always willing to go above and beyond Team players with the ability to excel independently with little to no supervision Someone who carries themselves professionally and can portray this to consumers and clients Confidant working through the challenges and find solutions to problems Schedule: Day shift Monday to Friday Weekends as needed Compensation: $800.00 - $1,200.00 per week
    $800-1.2k weekly Auto-Apply 60d+ ago

Learn more about technical support representative jobs

How much does a technical support representative earn in Homestead, FL?

The average technical support representative in Homestead, FL earns between $23,000 and $50,000 annually. This compares to the national average technical support representative range of $27,000 to $44,000.

Average technical support representative salary in Homestead, FL

$34,000
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