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Esquire Bank 4.4
Technical support representative job in Jericho, NY
Basic Function:
The principal responsibility of this position is to create a welcoming environment for all clients while providing client support to our New York Branch. This individual will be the first point of contact for clients and internal partners.
Principal Responsibilities:
Answer and direct incoming telephone calls, take messages and greet customers in a friendly and courteous manner.
Assist customers with deposits, withdrawals, or payments and resolve client concerns.
Process transactions per customer requests. Transactions could include cash and check deposits, cash withdrawals or check cashing, issuing bank checks, debit card services, check ordering, online banking assistance, stop payments and wire transfers.
Open commercial and consumer accounts and assist customers with routine account related inquiries.
Respond to emails from clients in a timely manner and confirm with client that their request has been processed to their satisfaction.
Utilize Sales Force to track client interactions.
Assist with branch vault opening, closing and balancing procedures.
Inform customers about bank products and services.
Always maintain a professional appearance and demeanor.
Comply with all department Security, company policies, procedures, and regulations.
Ensure that all activities are performed in compliance with federal, state and Bank Secrecy Act regulatory requirements.
Background and Experience:
High school diploma or equivalent required, and 1-3 years Teller/customer service experience.
Exceptional verbal, written and interpersonal communication skills, with the ability to apply common sense to carry out instructions and instruct others, train personnel, write reports, and speak clearly to customers and employees.
Excellent organizational and time management skills.
Ability to work independently with little to no supervision.
Cash handling experience preferred.
High level of accountability, efficiency, and accuracy.
Prior Customer Service experience.
Microsoft Office and Excel skills. Salesforce experience preferred.
Location: Esquire Bank, Jericho, NY (On-site)
Full time - M-F 8:30 am - 5:30 pm
Estimated Salary Range:
$40,000 - $55,000 / year
Compensation may vary based on education, skills, qualifications and/or expertise.
$40k-55k yearly 14h ago
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Customer Service Representative
Russell Tobin 4.1
Technical support representative job in Port Washington, NY
Russell Tobin's client is hiring a Customer Service Representative in Port Washington, NY
Employment Type: Contract
Pay rate:
English Speaker - $17.50
French Speaker - $20
Responsibilities:
Answer incoming calls and process customer orders.
Troubleshoot technical issues, particularly related to electrical and IT systems, and communicate solutions clearly.
Resolve customer complaints while maintaining composure and professionalism.
Document customer interactions accurately and track call types.
Follow up with customers regarding order status, shipping, and stock availability.
Maintain support service levels consistent with Luxottica's standards.
Perform all other duties as assigned.
Requirements:
High school diploma or equivalent.
Minimum 1 year of experience in customer service, hospitality, or call center environments.
Excellent telephone etiquette and communication skills (verbal and written).
Strong PC skills including Microsoft Office (Word, Excel) and internet navigation.
Ability to prioritize tasks, manage time efficiently, and work well in a team environment.
Demonstrated listening and comprehension skills.
Nice to have:
Higher education degree.
Experience using SAP.
Knowledge of optical products and industry terminology.
Bilingual in French.
Benefits that Russell Tobin offers:
Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
$31k-37k yearly est. 2d ago
Desktop Support Technician (ALL SHIFTS)
Teksystems 4.4
Technical support representative job in Mineola, NY
Main Responsibilities: * Maintain detailed inventory of hardware and Software being used at private practices * Support simultaneous projects at varying hospital sites: Windows 11 upgrades, MDM migration, etc * Supports computer users with installation of basic hardware/software and networking components to meet personal computer needs.
* Properly image workstations and validate application functionality
* Deploy workstation setups and provide excellent cable management
* Assist/lead site deployments for end user hardware role outs
Skills:
* Excellent listening, questioning, and customer service skills
* Strong problem-solving and logical thinking skills, able to absorb and relate to new technical concepts quickly and build on knowledge learned
* Ability to maintain composure, tact and effectiveness under stressful conditions
* Ability to organize information, efficiently manage time and balance multiple priorities
* Strong verbal and written communication skills, particularly an ability to relay technical concepts to a business audience
* An understanding of applications running in a Citrix environment and VDI
*Ideally this person should have 2-4 years of overall experience*
*Skills*
Deployment, Windows 10, Hardware, Troubleshooting, Desktop, Support, Imaging, Windows, Customer service, windows 11, m365, ivanti
*Top Skills Details*
Deployment,Windows 10,Hardware,Troubleshooting,Desktop,Support,Imaging,Windows
*Additional Skills & Qualifications*
Candidates must be flexible to travel to different hospital sites. This is not a field tech role, but there are sites in Manhattan, Queens, BK, and Long Island that will be supported.
*Experience Level*
Intermediate Level
*Job Type & Location*This is a Contract position based out of Mineola, NY.
*Pay and Benefits*The pay range for this position is $24.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Mineola,NY.
*Application Deadline*This position is anticipated to close on Jan 30, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$24-25 hourly 2d ago
Data Support Analyst I
Emoney Advisor 3.9
Technical support representative job in Stamford, CT
Job Summary The primary focus of the Data Support Analyst I representative is to provide proactive customer service to both our clients and internal teams. This position will troubleshoot, diagnose, and resolve problems with our aggregation systems. Job Responsibilities
Provide Tier 2 level support via chat, email, and phone
Interface with end user clients to help troubleshoot and resolve technical issues, procedural issues, and ensure data transfer efficiencies
Interface with internal support teams on escalated issues - both customer and operations based
Adhere to team and individual key performance indicators (KPIs)
Stay up to date on system releases, new features, and bugs
Make outbound calls help expedite resolution
Provides a second level of support for account aggregation
Perform other duties as assigned
Requirements
Bachelor's degree or equivalent work experience required; college degree preferred
2 years customer service experience preferred
Team Player with the ability to work independently as needed
Ability to work overtime, including evenings and weekends as needed
Skills
Exceptional communication skills (both written and verbal)
Strong analytical and diagnostic skills
Working knowledge of different aggregation methods(Screen Scraping,API's, and File Based)
Understand the different types of financial accounts that can be aggregated
Ability to read and interpretdifferent HTTPresponses (JSON, XML, HTML and others)
Strong technical troubleshootingand critical thinking
Ability to adapt in a fast-paced environment while multitasking
Dependable, accountable, self-motivated, and drive to excel
Detailed oriented
Working knowledge of MS Office suite
Strong organization skills and excellent time management skills
The salary range for this position is $50,000 - $59,000; commensurate salary to be determined based on skills, professional background and expertise. This position is also eligible, pursuant to applicable eMoney policies, for the annual bonus program, retirement contributions, health insurance, sick leave, parental leave and paid time off.
At eMoney Advisor, our mission is to help people talk about money. Founded in 2000, it's the only wealth management system that offers transparency, security, mobile access, and superior organization. Our award-winning, web-based services and resources are designed to amplify advisors' value to their clients. Today, we serve more than 109,000 financial professionals and support over 6 million end clients.
At eMoney, we create and nurture a culture that values diversity and inclusion, which enables our employees to thrive and do their best work. Different ideas, perspectives, and backgrounds inspire a stronger and more creative work environment that delivers better results.
eMoney is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
$50k-59k yearly 5d ago
Online Customer Service Representative
London Jewelers 3.5
Technical support representative job in Glen Head, NY
London Jewelers is a premier jewelry business, family owned and operated for over 95 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and gifts, presented in a luxurious style and setting with superior customer service. We are seeking a dedicated online customer service, brand relationship representative to manage customer interactions and provide support for our products and services. The ideal candidate will handle inquiries and tracking, resolve complaints, and ensure customer satisfaction.
Responsibilities:
Respond to customer inquiries via phone, email, and chat
Track customer inquiries through multiple websites and through entire lifecycle of customer's request
Add products and update content on London Jewelers website
Maintain Brand pages on London Jewelers website updating banners, products and information
Daily price and inventory updates on our website
Resolve customer complaints in a professional manner
Process orders, returns, and exchanges
Track monthly store traffic report
Daily cash report
Routine testing of functionality of website, content images displayed correctly, links live, and add to cart active
Provide product and service information and guidance
Maintain appointment requests for store locations
Document and update customer records based on interactions
Follow up and track with customers and the store to ensure their issues are resolved
Stay updated on product knowledge and company policies
Follow daily task check list
Maintain a positive and empathetic attitude toward customers
Qualifications/Experience:
Proven experience as a customer service representative or similar role
Excellent communication and interpersonal skills
Ability to handle stressful situations and diffuse upset customers
Proficient in using ERP software and CRM tools
Strong problem-solving skills
Ability to multitask and manage time effectively
Attention to detail and accuracy
High school diploma or equivalent; a degree or equivalent
Flexibility to work in shifts if required
Good typing skills and computer literacy
Preferred Qualifications:
Degree in a relevant field
Job Type:
Full-time
In office
Salary:
$25 an hour
Benefits:
Health insurance
Dental insurance
Vision insurance
Paid time off
401(k) with employer matching
Employee assistance program
Employee discount
Flexible spending account
Health savings account
Life insurance
We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.
$25 hourly 14h ago
Intern - IT Operations Support
Lightpath 3.3
Technical support representative job in Bethpage, NY
Intern - IT Operations Support Job ID: 554167495
Lightpath is one of the largest competitive local exchange carriers in the tri-state area. Weown and operate our infrastructure "from the ground up" by deploying over 20,000 route miles connecting 13,500 on-net/LIT buildings. With a strong portfolio of cutting edge solutions for Internet, WAN, Voice, SD-WAN, Security & Cloud services, we enable Enterprise customers of all sizes the ability to react to new challenges while developing best practices for the future. With Lightpath's continued focus on network excellence and a "customer first" service commitment, we are building a workforce of the best talent that will meet the needs of our customers and reflect the diverse communities we serve.
We're looking for interns who are eager to learn, contribute, and grow in a collaborative environment. As an intern, you'll have the opportunity to:
Work closely with team members on meaningful projects that drive results.
Collaborate across departments, gaining exposure to different areas of the business.
Explore and apply AI tools and technologiesas part of project work and problem-solving.
Be an active part of a supportive, team-oriented culture.
Contribute fresh ideas and take ownership of tasks that make an impact.
Job Function
We are seeking a motivated and technically curious intern to support our IT Operations team. This internship offers hands-on experience across infrastructure and application administration, providing exposure to virtual environments, Linux systems, enterprise applications, and network technologies. The ideal candidate will assist in maintaining and optimizing IT systems while learning from experienced professionals in a dynamic and fast-paced environment.
Duties and Responsibilities
Assist in managing virtual machines and supporting Linux/Windows server environments.
Perform basic application administration tasks such as user account setup and troubleshooting.
Support system monitoring and help identify performance issues.
Participate in small-scale infrastructure and application projects.
Document technical procedures and assist with issue resolution.
Gain exposure to scripting, automation, and network fundamentals.
Qualifications/Requirements
Entering senior year of an undergraduate program or be recent graduates of an undergraduate or master's program in Computer Science, Information Technology, or a related field.
Candidates must be local to one of our office locations. Bethpage NY, NYC, Golden CO, Wakefield MA, White Plains NY.
Basic understanding of virtualization platforms (e.g., Nutanix, VMware, Hyper-V).
Familiarity with Linux and Windows operating systems and command-line operations.
Exposure to database technologies (Oracle, MySQL, SQL Server) and basic SQL query writing is a plus.
Interest in learning about IT infrastructure, systems management, and enterprise applications.
Basic understanding of scripting or programming (e.g., Python, Shell, JavaScript, XML) is a plus.
Strong analytical and problem-solving skills.
Excellent written and verbal communication abilities.
Ability to work collaboratively in a team environment and adapt to changing priorities.
Lightpath is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
Lightpath collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
This position is identified as being performed in/or reporting to company operations in New York State. The pay range at the time of posting in the specified locations is $18.00- $20.00/hour. Pay ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience.
$18-20 hourly 4d ago
Customer Support Representative
Artech Information System 4.8
Technical support representative job in Hauppauge, NY
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Responsibilities
1. Provides assistance to customers during all phases of the inventory process.
2. Assists customers with their questions about how to set-up and operate our equipment to successfully conduct their inventories.
3. Maintains appropriate response times and abandon rates as defined in the department's goals.
4. Coordinates internal operational activities to ensure each order/request is processed in a timely manner as agreed to with customer.
5. Serves as a liaison to assist client care teammates, account managers, IT and operations staff at all levels to support the needs of the customers.
6. Prepares and enters required client information/requests into department's database to document customer interaction and resolution.
7. Obtains a working knowledge of product functionality/ performance and troubleshooting methodologies to assist clients when they call in for assistance.
8. Maintains a working knowledge of the computer programs currently in use in the department.
9. Performs other duties as assigned.
Qualifications
Qualifications
1. HS diploma or equivalent level required.
2. Prefer some prior customer service experience.
3. Excellent communications skills.
4. Computer literate; exposure to Windows environment.
Additional Information
For more information, Please contact
Shobha Mishra
************
sent me your resume shobha.mishra ATartechinfo.com
$37k-47k yearly est. 8h ago
Technical Support
Bridgeline 4.5
Technical support representative job in Garden City, NY
If you have an interest in digital engagement technologies, as well as the desire to grow with a dynamic company, make a major difference within a flourishing organization, have great advancement opportunities, and thrive on working in a fast-paced, exciting environment, then this opportunity with Bridgeline Digital is for you. Bridgeline Digital, The Digital Engagement Company™, and developer of the award-winning Unbound Platform, Hawksearch, and Woorank has an immediate opening for a TechnicalSupport Engineer.
Overview
As a TechnicalSupport Engineer at Bridgeline Digital, you'll work as part of a small support team in our Garden City, NY office providing technical troubleshooting and how-to assistance to Bridgeline's customers. The ideal candidate will have excellent communications skills and experience in technicalsupport for a software company.
Responsibilities:
Customer Support - gathering information about issues with our software, entering tickets into JSM, attempting to resolve issues or answer how-to questions, routing to other departments for resolution, and customer follow-up.
Technical Troubleshooting - gathering information on technical issues such as error messages and logs, analyzing client implementations as well as shared software components to identify defects, attempting to reproduce problems, documenting defect scenarios, diagnosing root causes and providing resolutions or workarounds
Technical Writing - catalog common issues and their resolution for our Knowledgebase
Requirements:
Must be authorized to work in the United States on a permanent basis
4-year college degree or equivalent work experience, preferably in a technical field such as computer science
1-3+ years' experience working in a customer-facing technicalsupport role
Experience with JSM/JIRA
Experience troubleshooting web-based software issues
Excellent written and verbal communication skills (English), with the ability to explain complex technical problems to non-technical audiences
1-2 years web development experience (HTML, CSS, JavaScript, XML/XSLT, ASP.NET/C#) a plus
Search, E-commerce, content management, and/or marketing automation experience also a plus
Bridgeline Digital Offers:
Competitive base salary and benefits, paid vacation and holidays, 401K, and more
A dynamic, open-minded company with great opportunities for personal development
Work with the newest development and digital engagement technologies · An organization where suggestions are encouraged, and your influence can be felt within the company and Bridgeline's products
Professional development and career advancement opportunities
Inspiring, fast-paced, and flexible environment
$54k-90k yearly est. 3d ago
Audiovisual Support Technician - Weekend
Stepping Stones Museum for Children 4.2
Technical support representative job in Norwalk, CT
The part-time Audiovisual (AV) SupportTechnician provides essential technicalsupport for the museum's AV systems during public hours, with a primary focus on weekend and event coverage. This position ensures that audiovisual equipment across exhibit spaces, performance venues, and event installations functions smoothly and reliably for visitors and staff.
This position serves as the primary AV support role during assigned weekend shifts and public programs, ensuring audiovisual systems remain operational, safe, and visitor-ready. The Audiovisual SupportTechnician works independently during weekends while following established departmental procedures and escalating issues as needed.
The position requires schedule flexibility and a part-time commitment (up to 25 hours per week), including consistent weekend availability and occasional holiday or after-hours event coverage as assigned by management.
Position Responsibilities
* Provide daily AV system support across exhibit spaces, performance venues, and event installations
* Act as the primary AV support contact during assigned shifts, particularly on weekends
* Execute system checks and prepare AV setups for performances, parties, and rentals
* Troubleshoot technical issues with microphones, projectors, soundboards, and digital displays
* Monitor and respond to AV support requests according to the department's tiered AV support structure, acting as primary weekend support and escalating issues when necessary
* Ensure all AV systems are operational and ready for public use during museum hours
* Log daily activities and submit AV support reports to the Senior Manager
* Maintain equipment inventory and assist with minor repairs and preventative maintenance
* Complete end-of-shift reports and handoff notes to support weekday AV and Multimedia staff follow-up
* Participate in departmental planning meetings as scheduled
* Ensure proper documentation of technical issues and resolutions
* Maintain a high level of professionalism when assisting with visitor-facing or customer service situations
Requirements
Minimum Experience/Skills/Certificates:
* 1-2 years of experience in audiovisual support, live event operations, or technical production
* Working knowledge of AV systems, including soundboards, projectors, wireless mics, and media players
* Prior experience in a museum, theme park, entertainment venue, or public experience setting preferred
* Strong troubleshooting skills and ability to work independently on technical tasks
* Excellent communication and organizational skills
* Comfortable working weekends, evenings, and holidays as scheduled
* Focus on consistently providing quality service to visitors or internal clients; strong interpersonal and collaboration skills with staff, visitors, volunteers, and community partners
* Creative problem-solving skills with attention to detail
* Excellent interpersonal skills, professional maturity, adaptability, and self-reliance
* Self-aware and self-regulating; reads social and emotional cues; demonstrates empathy and active listening with visitors and colleagues
* Strong relationship builder: Communicates effectively across all organizational levels, manages disagreements constructively, and welcomes feedback to foster trust
* Consistently demonstrates good judgment and maintains composure in challenging situations
* Intrinsically motivated with a positive attitude; embraces change, setbacks, and last-minute adjustments with enthusiasm and curiosity
* Sensitive to diversity, including individuals with physical challenges or special needs
* Ability to kneel, walk, and/or stand for prolonged periods of time, and load/unload equipment
* Solid computer skills, including Microsoft Office Suite; proven ability to learn new systems and software
$34k-38k yearly est. 6d ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Technical support representative job in Levittown, NY
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$63k-89k yearly est. 12d ago
Mitel Phone Support Technician
Cb 4.2
Technical support representative job in Mamaroneck, NY
Benefits:
401(k)
401(k) matching
Company parties
Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Training & development
Benefits/Perks
Competitive Compensation
401(k) with company match
PTO & Holidays
Ongoing training and certification reimbursement.
Health Insurance
Career Growth Opportunities
Job SummaryWe are seeking a skilled Phone SupportTechnician with Mitel certification and a strong understanding of networking to join our team and provide high-quality technicalsupport for our clients.
The Phone SupportTechnician will troubleshoot, configure, and support Mitel phone systems while leveraging expertise to resolve complex issues. This role requires proficiency in Mitel PBX systems, VoIP technologies, and network infrastructure, combined with a customer-centric approach to deliver outstanding support.
The ideal candidate has strong technical skills as well as excellent customer service and communication skills.
Responsibilities
Provide phone-based technicalsupport for Mitel phone systems, troubleshooting hardware, software, and network-related issues.
Configure and maintain Mitel PBX systems, including MiVoice Business, MiVoice Office, and MiCollab platforms.
Diagnose and resolve networking issues impacting telephony performance.
Support VoIP, SIP trunks, and integrations with network infrastructure.
Assist clients with system upgrades, feature setups, and user training.
Document support cases, resolutions, and interactions in the customers CRM system.
Stay current on Mitel products, networking trends, and industry best practices.
Qualifications
Mitel Certification (e.g., Mitel Certified Technician, Mitel MiVoice Business, or equivalent).
Minimum of 3 years of experience in phone system support or telecommunications.
Hands-on experience with Mitel PBX systems, VoIP protocols, and SIP technologies.
Strong understanding of networking concepts, including TCP/IP, VLANs, QoS, DNS, DHCP
Strong troubleshooting and analytical skills for both telephony and network-related issues.
Ability to work well as part of a team
Strong written and verbal communication skills
Additional certifications (e.g., CompTIA Network+, CCNA) are highly desirable.
Compensation: $64,000.00 - $74,000.00 per year
Careers Our employees are the heart and soul of our company. Switch Technologies does its best to support each member and the roles they fulfill to make them highly effective. Their achievements contribute directly to the success of the company. We support our employees with direct access to escalation managers and provide them with avenues for growth.
What We Are Built On Switch Technologies is built on Trust, Integrity, and Dependability. The company is fair and maintains realistic expectations for their employees while cultivating a symbiotic relationship for growth. A shared vision in customer success and team building is at the foundation of every department.
Trust Trust is the foundation of our company, and we work hard every day to earn and maintain the trust of our customers.
Accountability We hold ourselves accountable for delivering on our promises, taking ownership of our mistakes and making things right.
Integrity We are committed to operating with honesty, transparency, and ethical principles in all aspects of our business.
Customer Focus Our customers are at the center of everything we do, and we strive to deliver products and services that meet and exceed their expectations.
Why Us Join our team and grow your career with a company that values innovation, collaboration, and personal development. An IT technician can make his mark at Switch Technologies by: providing excellent customer service, taking initiative to develop technical knowledge, staying up to date with the latest industry trends and technologies. The tech should also striving to increase efficiency and reliability by automating processes implement best practices be proactive in developing relationships with customers and partners to build trust establish a positive reputation.
$64k-74k yearly Auto-Apply 60d+ ago
Venipuncture Tech Clin Support- Per Diem
Stonybrooku
Technical support representative job in Stony Brook, NY
Venipuncture Tech Clin Support- Per Diem At Stony Brook Medicine the Venipuncture Tech Clin Support at the Patient Service Center continues to develop and maintain a full service Patient Service Center. Phlebotomy and specimen collection facility.
Registration, billing, order entry, patient and customer service, result reporting quality control and auditing.
The position requires compliance with regulatory agencies, i.
e.
NYSDOH, CAP, Joint Commission and University Hospital and departmental policies and procedures.
The long-term objective is to develop a vital link between the hospital and surrounding community by providing service excellence that will further enhance the reputation of University Hospital and the Department of Laboratories.
Duties of a Venipuncture Tech Clin Support at the Patient Service Center for the Department of Laboratories may include the following but are not limited to:Will be required to perform phlebotomy and specimen collection procedures to insure proper collection and processing of patient specimens per established standards.
Will provide information to patients, hospital staff, community physicians, agency and institutional clients related to laboratory testing, specimen collection, laboratory services, result reporting and specimen tracking.
This includes daily faxing and sending of laboratory reports.
Will provide patient services to include LSARD and outpatient registration processes.
These functions include knowledge of insurance providers, billing codes, order entry, Sunquest laboratory information systems, result reporting, crediting functions and discharging per University Hospital policies and procedures to conform to regulatory agency mandates which ICD-10 CM billing codes, medical necessity and Medicare questionnaires.
Will assist all clients with problem resolution and provide prompt and accurate resolutions to service issues, testing problems and billing concerns.
Will handle all processing of biological specimens in the optimal way to assure specimen integrity and maintain all safety regulations as per established procedures.
Will maintain all records and patient files in accordance with University Hospital and departmental policies and procedures.
These will include regulatory agency mandates of labs from NYSDOH, CAP and JCAHO, etc.
Will act as a liaison for courier services, to identify concerns and help arrange these services to meet departmental needs.
Must demonstrate competency in Microsoft office suite and technical competency with Department of Laboratories Information System, Sunquest and Cerner patient management systems.
Will maintain all measures of quality control as related to the patient and customer services centers.
Will maintain adequate supplies and alternate stock to obtain maximum benefits, will order and distribute supplies to outreach clients.
Will willingly rotate between the Customer Service Center, the Patient Service Center, and off-site areas and work hours to meet departmental needs.
Qualifications Required: Phlebotomy certificate, 2 years of phlebotomy experience with at least one year of experience in pediatric phlebotomy.
Knowledge of patient registration procedures, regulatory and compliance mandates, insurance providers and billing information.
Knowledge of hospital and/or laboratory computer systems.
Preferred: Associate's degree and one year customer service experience in a clinical healthcare setting.
In lieu of degree, two years administrative experience to include one year customer service experience in a clinical healthcare setting.
ASCP ASPT preferred.
Special Notes: Resume/CV should be included with the online application.
Posting Overview: This position will remain posted until filled or for a maximum of 90 days.
An initial review of all applicants will occur two weeks from the posting date.
Candidates are advised on the application that for full consideration, applications must be received before the initial review date (which is within two weeks of the posting date).
If within the initial review no candidate was selected to fill the position posted, additional applications will be considered for the posted position; however, the posting will close once a finalist is identified, and at minimal, two weeks after the initial posting date.
Please note, that if no candidate were identified and hired within 90 days from initial posting, the posting would close for review, and possibly reposted at a later date.
______________________________________________________________________________________________________________________________________ Stony Brook Medicine is a smoke free environment.
Smoking is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises.
All Hospital positions maybe subject to changes in pass days and shifts as necessary.
This position may require the wearing of respiratory protection, which may prohibit the wearing of facial hair.
This function/position maybe designated as “essential.
” This means that when the Hospital is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at Stony Brook Medicine, Stony Brook University Hospital and related facilities.
Prior to start date, the selected candidate must meet the following requirements: Successfully complete pre-employment physical examination and obtain medical clearance from Stony Brook Medicine's Employee Health Services*Complete electronic reference check with a minimum of three (3) professional references.
Successfully complete a 4 panel drug screen*Meet Regulatory Requirements for pre employment screenings.
Provide a copy of any required New York State license(s)/certificate(s).
Failure to comply with any of the above requirements could result in a delayed start date and/or revocation of the employment offer.
*The hiring department will be responsible for any fee incurred for examination.
_____________________________________________________________________________________________________________________________________ Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning, and working environment.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws.
If you need a disability-related accommodation, please call the University Office of Equity and Access at *************.
In accordance with the Title II Crime Awareness and Security Act a copy of our crime statistics can be viewed here.
Visit our WHY WORK HERE page to learn about the total rewards we offer.
Stony Brook University Hospital, consistent with our shared core values and our intent to achieve excellence, remains dedicated to supporting healthier and more resilient communities, both locally and globally.
Anticipated Pay Range:The starting salary range (or hiring range) for this position has been established as $21.
00 - $24.
00The above salary range represents SBUH's good faith and reasonable estimate of the range of possible compensation at the time of posting.
The specific salary offer will be based on the candidate's validated years of comparable experience.
Any efforts to inflate or misrepresent experience are grounds for disqualification from the application process or termination of employment if hired.
Your total compensation goes beyond the number in your paycheck.
SBUH provides generous leave, health plans, and state pension that add to your bottom line.
.
Job Number: 2503835Official Job Title: TH Instructional Support AssistantJob Field: Administrative & Professional (non-Clinical) Primary Location: US-NY-Stony BrookDepartment/Hiring Area: Specimen CollectionSchedule: Per Diem Shift :Variable Shift Hours: variable Pass Days: VariablePosting Start Date: Oct 21, 2025Posting End Date: Jan 20, 2026, 4:59:00 AMSalary:$21.
00 - $24.
00Salary Grade:SL1SBU Area:Stony Brook University Hospital
$24 hourly Auto-Apply 17h ago
Venipuncture Tech Clin Support- Per Diem
Sbhu
Technical support representative job in Stony Brook, NY
Venipuncture Tech Clin Support- Per Diem At Stony Brook Medicine the Venipuncture Tech Clin Support at the Patient Service Center continues to develop and maintain a full service Patient Service Center. Phlebotomy and specimen collection facility.
Registration, billing, order entry, patient and customer service, result reporting quality control and auditing.
The position requires compliance with regulatory agencies, i.
e.
NYSDOH, CAP, Joint Commission and University Hospital and departmental policies and procedures.
The long-term objective is to develop a vital link between the hospital and surrounding community by providing service excellence that will further enhance the reputation of University Hospital and the Department of Laboratories.
Duties of a Venipuncture Tech Clin Support at the Patient Service Center for the Department of Laboratories may include the following but are not limited to:Will be required to perform phlebotomy and specimen collection procedures to insure proper collection and processing of patient specimens per established standards.
Will provide information to patients, hospital staff, community physicians, agency and institutional clients related to laboratory testing, specimen collection, laboratory services, result reporting and specimen tracking.
This includes daily faxing and sending of laboratory reports.
Will provide patient services to include LSARD and outpatient registration processes.
These functions include knowledge of insurance providers, billing codes, order entry, Sunquest laboratory information systems, result reporting, crediting functions and discharging per University Hospital policies and procedures to conform to regulatory agency mandates which ICD-10 CM billing codes, medical necessity and Medicare questionnaires.
Will assist all clients with problem resolution and provide prompt and accurate resolutions to service issues, testing problems and billing concerns.
Will handle all processing of biological specimens in the optimal way to assure specimen integrity and maintain all safety regulations as per established procedures.
Will maintain all records and patient files in accordance with University Hospital and departmental policies and procedures.
These will include regulatory agency mandates of labs from NYSDOH, CAP and JCAHO, etc.
Will act as a liaison for courier services, to identify concerns and help arrange these services to meet departmental needs.
Must demonstrate competency in Microsoft office suite and technical competency with Department of Laboratories Information System, Sunquest and Cerner patient management systems.
Will maintain all measures of quality control as related to the patient and customer services centers.
Will maintain adequate supplies and alternate stock to obtain maximum benefits, will order and distribute supplies to outreach clients.
Will willingly rotate between the Customer Service Center, the Patient Service Center, and off-site areas and work hours to meet departmental needs.
Qualifications Required: Phlebotomy certificate, 2 years of phlebotomy experience with at least one year of experience in pediatric phlebotomy.
Knowledge of patient registration procedures, regulatory and compliance mandates, insurance providers and billing information.
Knowledge of hospital and/or laboratory computer systems.
Preferred: Associate's degree and one year customer service experience in a clinical healthcare setting.
In lieu of degree, two years administrative experience to include one year customer service experience in a clinical healthcare setting.
ASCP ASPT preferred.
Special Notes: Resume/CV should be included with the online application.
Posting Overview: This position will remain posted until filled or for a maximum of 90 days.
An initial review of all applicants will occur two weeks from the posting date.
Candidates are advised on the application that for full consideration, applications must be received before the initial review date (which is within two weeks of the posting date).
If within the initial review no candidate was selected to fill the position posted, additional applications will be considered for the posted position; however, the posting will close once a finalist is identified, and at minimal, two weeks after the initial posting date.
Please note, that if no candidate were identified and hired within 90 days from initial posting, the posting would close for review, and possibly reposted at a later date.
______________________________________________________________________________________________________________________________________ Stony Brook Medicine is a smoke free environment.
Smoking is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises.
All Hospital positions maybe subject to changes in pass days and shifts as necessary.
This position may require the wearing of respiratory protection, which may prohibit the wearing of facial hair.
This function/position maybe designated as “essential.
” This means that when the Hospital is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at Stony Brook Medicine, Stony Brook University Hospital and related facilities.
Prior to start date, the selected candidate must meet the following requirements: Successfully complete pre-employment physical examination and obtain medical clearance from Stony Brook Medicine's Employee Health Services*Complete electronic reference check with a minimum of three (3) professional references.
Successfully complete a 4 panel drug screen*Meet Regulatory Requirements for pre employment screenings.
Provide a copy of any required New York State license(s)/certificate(s).
Failure to comply with any of the above requirements could result in a delayed start date and/or revocation of the employment offer.
*The hiring department will be responsible for any fee incurred for examination.
_____________________________________________________________________________________________________________________________________ Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning, and working environment.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws.
If you need a disability-related accommodation, please call the University Office of Equity and Access at *************.
In accordance with the Title II Crime Awareness and Security Act a copy of our crime statistics can be viewed here.
Visit our WHY WORK HERE page to learn about the total rewards we offer.
Stony Brook University Hospital, consistent with our shared core values and our intent to achieve excellence, remains dedicated to supporting healthier and more resilient communities, both locally and globally.
Anticipated Pay Range:The starting salary range (or hiring range) for this position has been established as $21.
00 - $24.
00The above salary range represents SBUH's good faith and reasonable estimate of the range of possible compensation at the time of posting.
The specific salary offer will be based on the candidate's validated years of comparable experience.
Any efforts to inflate or misrepresent experience are grounds for disqualification from the application process or termination of employment if hired.
Your total compensation goes beyond the number in your paycheck.
SBUH provides generous leave, health plans, and state pension that add to your bottom line.
.
Job Number: 2503835Official Job Title: TH Instructional Support AssistantJob Field: Administrative & Professional (non-Clinical) Primary Location: US-NY-Stony BrookDepartment/Hiring Area: Specimen CollectionSchedule: Per Diem Shift :Variable Shift Hours: variable Pass Days: VariablePosting Start Date: Oct 21, 2025Posting End Date: Jan 20, 2026, 4:59:00 AMSalary:$21.
00 - $24.
00Salary Grade:SL1SBU Area:Stony Brook University Hospital
$24 hourly Auto-Apply 7h ago
Support Technician
Daveandbusters
Technical support representative job in Westbury, NY
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times.
NITTY GRITTY DETAILS:
Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway.
Assists Guests by repairing and maintaining amusements equipment in a timely manner.
Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas.
Assists the Guest with all requests and answers questions as needed and makes recommendations.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Responsible for stocking, displaying, and securing merchandise in all storage areas.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists in daily maintenance and organization of tech room and storage areas.
Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management.
Assists with general store maintenance as directed by management.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be friendly and able to smile a lot while working days, nights and/or weekends as required.
Technical and/or electrical skills preferred, but not required.
Must demonstrate ability to clearly communicate with Guests and other Team Members.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work off an extension ladder.
Work in noisy, fast paced environment with distracting conditions.
Move about facility and stand for long periods of time.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $16 - $18.25 per hour
Salary Range:
16
-
18.25
We are an equal opportunity employer and participate in E-Verify in states where required.
$16-18.3 hourly Auto-Apply 60d+ ago
Client Support Specialist
Emoney Advisor 3.9
Technical support representative job in Stamford, CT
The Client Support Specialist is responsible for answering incoming customer inquiries, solving customer issues, and escalating cases to tier two teams or management when necessary. They handle cases related to at least ten major areas of the eMoney platform. They demonstrate a commitment to customer satisfaction and maintain high levels of call quality and professionalism. The Client Support Specialist consistently meets or exceeds the efficiency standards set forth by the company and displays ownership when handling customer requests.Job Responsibilities* Answers a large volume of service calls, chats, or emails of increasing complexity regarding eMoney applications within a call center environment* Provides technical and planning product support to advisors* Assist advisors with financial planning scenarios within the eMoney platform* Keep abreast of new features and functionality on all production sites of eMoney* Keep abreast of financial planning industry laws and trends* Identify customer needs, clarify information, research every issue, and provide solutions* Meet personal and team quantitative and qualitative targets* Log all appropriate details of interactions in a comprehensible way* Attends all trainings and successfully completes all assignments to familiarize themselves with the eMoney platform and Client Support policies and procedures* May review emails and processes administrative requests* Competently answers questions and resolves customer issues* Escalates complex issues to tier two teams when necessary* Stays up to date on system releases, new features, bugs* Maintains high levels of call quality and professionalism* Overtime and closing schedules may be expected depending on business needs* Follows assigned schedule including start/stop, break and lunch times* Meets efficiency standards set forth by the company Requirements* 2+ years of experience in a call center/customer service/support role or relevant experience, including commensurate internal experience* Bachelor's Degree or relevant experience* Financial Paraplanner Qualified Professional (FPQP), Certified Financial Planner (CFP), or other financial planning related designations is strongly preferred* Knowledge/Experience supporting at least two of the following five topics: investment, retirement, life insurance, education, estate or related financial planning experience is strongly preferred* Strong aptitude for technology and experience with web applications* Familiar with financial concepts and terms* Strong problem-solving skills Skills* Excellent communication and interpersonal skills, including the ability to communicate effectively to both technical & non-technical audiences* Ability to clearly communicate complex issues in an understandable manner* Ability to work independently and as part of a geographically dispersed team* Must be self-motivated and know when to escalate or seek guidance* Ability to manage multiple projects and tasks simultaneously* Detail-oriented and able to accomplish a wide variety of tasks in a fast-paced environment* Working knowledge of MS Office suite including, Outlook, Excel, Word, Power Point* Strong interpersonal and verbal/written communication skills* Strong organization skills and time management skills* Able to keep an even temperament and provide a pleasant service experience* Experience using SalesForce/CRM program a plus* Bi-lingual/Spanish speaking a plus The salary range for this position is $48,000 - $61,000; commensurate salary to be determined based on skills, professional background and expertise. This position is also eligible, pursuant to applicable eMoney policies, for the annual bonus program, retirement contributions, health insurance, sick leave, parental leave and paid time off.
At eMoney Advisor, our mission is to help people talk about money. Founded in 2000, it's the only wealth management system that offers transparency, security, mobile access, and superior organization. Our award-winning, web-based services and resources are designed to amplify advisors' value to their clients. Today, we serve more than 109,000 financial professionals and support over 6 million end clients.
At eMoney, we create and nurture a culture that values diversity and inclusion, which enables our employees to thrive and do their best work. Different ideas, perspectives, and backgrounds inspire a stronger and more creative work environment that delivers better results.
eMoney is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
$48k-61k yearly 2d ago
Technical Support
Bridgeline Digital, Inc. 4.5
Technical support representative job in Garden City, NY
If you have an interest in digital engagement technologies, as well as the desire to grow with a dynamic company, make a major difference within a flourishing organization, have great advancement opportunities, and thrive on working in a fast-paced, exciting environment, then this opportunity with Bridgeline Digital is for you. Bridgeline Digital, The Digital Engagement Company, and developer of the award-winning Unbound Platform, Hawksearch, and Woorank has an immediate opening for a TechnicalSupport Engineer.
Overview
As a TechnicalSupport Engineer at Bridgeline Digital, you'll work as part of a small support team in our Garden City, NY office providing technical troubleshooting and how-to assistance to Bridgeline's customers. The ideal candidate will have excellent communications skills and experience in technicalsupport for a software company.
Responsibilities:
* Customer Support - gathering information about issues with our software, entering tickets into JSM, attempting to resolve issues or answer how-to questions, routing to other departments for resolution, and customer follow-up.
* Technical Troubleshooting - gathering information on technical issues such as error messages and logs, analyzing client implementations as well as shared software components to identify defects, attempting to reproduce problems, documenting defect scenarios, diagnosing root causes and providing resolutions or workarounds
* Technical Writing - catalog common issues and their resolution for our Knowledgebase
Requirements:
* Must be authorized to work in the United States on a permanent basis
* 4-year college degree or equivalent work experience, preferably in a technical field such as computer science
* 1-3+ years' experience working in a customer-facing technicalsupport role
* Experience with JSM/JIRA
* Experience troubleshooting web-based software issues
* Excellent written and verbal communication skills (English), with the ability to explain complex technical problems to non-technical audiences
* 1-2 years web development experience (HTML, CSS, JavaScript, XML/XSLT, ASP.NET/C#) a plus
* Search, E-commerce, content management, and/or marketing automation experience also a plus
Bridgeline Digital Offers:
* Competitive base salary and benefits, paid vacation and holidays, 401K, and more
* A dynamic, open-minded company with great opportunities for personal development
* Work with the newest development and digital engagement technologies · An organization where suggestions are encouraged, and your influence can be felt within the company and Bridgeline's products
* Professional development and career advancement opportunities
* Inspiring, fast-paced, and flexible environment
$54k-90k yearly est. 5d ago
Audiovisual Support Technician - Weekend
Stepping Stones Museum for Children 4.2
Technical support representative job in Norwalk, CT
The part-time Audiovisual (AV) SupportTechnician provides essential technicalsupport for the museum's AV systems during public hours, with a primary focus on weekend and event coverage. This position ensures that audiovisual equipment across exhibit spaces, performance venues, and event installations functions smoothly and reliably for visitors and staff.
This position serves as the primary AV support role during assigned weekend shifts and public programs, ensuring audiovisual systems remain operational, safe, and visitor-ready. The Audiovisual SupportTechnician works independently during weekends while following established departmental procedures and escalating issues as needed.
The position requires schedule flexibility and a part-time commitment (up to 25 hours per week), including consistent weekend availability and occasional holiday or after-hours event coverage as assigned by management.
Position Responsibilities
Provide daily AV system support across exhibit spaces, performance venues, and event installations
Act as the primary AV support contact during assigned shifts, particularly on weekends
Execute system checks and prepare AV setups for performances, parties, and rentals
Troubleshoot technical issues with microphones, projectors, soundboards, and digital displays
Monitor and respond to AV support requests according to the department's tiered AV support structure, acting as primary weekend support and escalating issues when necessary
Ensure all AV systems are operational and ready for public use during museum hours
Log daily activities and submit AV support reports to the Senior Manager
Maintain equipment inventory and assist with minor repairs and preventative maintenance
Complete end-of-shift reports and handoff notes to support weekday AV and Multimedia staff follow-up
Participate in departmental planning meetings as scheduled
Ensure proper documentation of technical issues and resolutions
Maintain a high level of professionalism when assisting with visitor-facing or customer service situations
Requirements
Minimum Experience/Skills/Certificates:
1-2 years of experience in audiovisual support, live event operations, or technical production
Working knowledge of AV systems, including soundboards, projectors, wireless mics, and media players
Prior experience in a museum, theme park, entertainment venue, or public experience setting preferred
Strong troubleshooting skills and ability to work independently on technical tasks
Excellent communication and organizational skills
Comfortable working weekends, evenings, and holidays as scheduled
Focus on consistently providing quality service to visitors or internal clients; strong interpersonal and collaboration skills with staff, visitors, volunteers, and community partners
Creative problem-solving skills with attention to detail
Excellent interpersonal skills, professional maturity, adaptability, and self-reliance
Self-aware and self-regulating; reads social and emotional cues; demonstrates empathy and active listening with visitors and colleagues
Strong relationship builder: Communicates effectively across all organizational levels, manages disagreements constructively, and welcomes feedback to foster trust
Consistently demonstrates good judgment and maintains composure in challenging situations
Intrinsically motivated with a positive attitude; embraces change, setbacks, and last-minute adjustments with enthusiasm and curiosity
Sensitive to diversity, including individuals with physical challenges or special needs
Ability to kneel, walk, and/or stand for prolonged periods of time, and load/unload equipment
Solid computer skills, including Microsoft Office Suite; proven ability to learn new systems and software
$34k-38k yearly est. 5d ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Technical support representative job in Bridgeport, CT
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$52k-73k yearly est. 12d ago
Technical Support
Bridgeline 4.5
Technical support representative job in Garden City, NY
Job DescriptionSalary:
If you have an interest in digital engagement technologies, as well as the desire to grow with a dynamic company, make a major difference within a flourishing organization, have great advancement opportunities, and thrive on working in a fast-paced, exciting environment, then this opportunity with Bridgeline Digital is for you. Bridgeline Digital, The Digital Engagement Company, and developer of the award-winning Unbound Platform, Hawksearch, and Woorank has an immediate opening for a TechnicalSupport Engineer.
Overview
As a TechnicalSupport Engineer at Bridgeline Digital, youll work as part of a small support team in our Garden City, NY office providing technical troubleshooting and how-to assistance to Bridgelines customers. The ideal candidate will have excellent communications skills and experience in technicalsupport for a software company.
Responsibilities:
Customer Support gathering information about issues with our software, entering tickets into JSM, attempting to resolve issues or answer how-to questions, routing to other departments for resolution, and customer follow-up.
Technical Troubleshooting gathering information on technical issues such as error messages and logs, analyzing client implementations as well as shared software components to identify defects, attempting to reproduce problems, documenting defect scenarios, diagnosing root causes and providing resolutions or workarounds
Technical Writing catalog common issues and their resolution for our Knowledgebase
Requirements:
Must be authorized to work in the United States on a permanent basis
4-year college degree or equivalent work experience, preferably in a technical field such as computer science
1-3+ years experience working in a customer-facing technicalsupport role
Experience with JSM/JIRA
Experience troubleshooting web-based software issues
Excellent written and verbal communication skills (English), with the ability to explain complex technical problems to non-technical audiences
1-2 years web development experience (HTML, CSS, JavaScript, XML/XSLT, ASP.NET/C#) a plus
Search, E-commerce, content management, and/or marketing automation experience also a plus
Bridgeline Digital Offers:
Competitive base salary and benefits, paid vacation and holidays, 401K, and more
A dynamic, open-minded company with great opportunities for personal development
Work with the newest development and digital engagement technologies An organization where suggestions are encouraged, and your influence can be felt within the company and Bridgelines products
Professional development and career advancement opportunities
Inspiring, fast-paced, and flexible environment
$54k-90k yearly est. 3d ago
Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time
Us Navy 4.0
Technical support representative job in Bridgeport, CT
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
$52k-73k yearly est. 7d ago
Learn more about technical support representative jobs
How much does a technical support representative earn in Huntington, NY?
The average technical support representative in Huntington, NY earns between $26,000 and $59,000 annually. This compares to the national average technical support representative range of $27,000 to $44,000.
Average technical support representative salary in Huntington, NY
$40,000
What are the biggest employers of Technical Support Representatives in Huntington, NY?
The biggest employers of Technical Support Representatives in Huntington, NY are: