Desktop Support Analyst
Technical support representative job in Jacksonville, FL
Stable and growing company has an immediate need for a Deskside Support Technician. In this role, you will work as the go-to IT person for a small regional office while also supporting the overall ticket queue company-wide. Much of this work is hardware support, including the ability to deploy, support and troubleshoot hardware (PC's, laptops, printers), AV equipment, support the phone system, and more.
This is a great opportunity to work at a reputable company. This company offers full benefits, weekly telecommute options, competitive salaries, casual dress around the office, 401K matching, and much more!
Requirements:
3+ years of IT Deskside support experience level 1 and level 2 - laptops, desktops, printers, phones, remote access systems, etc.
Excellent phone and deskside etiquette.
Solid foundation and understanding around MS Suite, LAN and WAN, IT hardware including PC's, Laptops, and Printers.
Pluses - Adobe, phone support, video conference equipment support; Office 365 experience.
Technical Support Lead
Technical support representative job in Jacksonville, FL
IT Support Lead (Onsite - Jacksonville, FL 32256)
Employment Type: Direct Hire (Permanent) Schedule: Monday-Friday, standard business hours
Why This Role Is Exciting
This is an opportunity for a hands-on IT Support Lead who enjoys being close to the action while leading a small, collaborative support team. You won't be sitting on the sidelines - you'll be guiding the team, stepping into escalations, and setting the tone for excellent support every day.
If you thrive in environments where leadership and technical problem-solving go hand in hand, this role offers visibility, ownership, and real impact.
What You'll Be Doing
Mentor and Lead and support a team of 7-8 Tier I & Tier II support associates
Serve as the go-to escalation point for complex technical and user issues
Stay hands-on during high-volume periods, resolving tickets and helping the team stay ahead of demand
Run daily stand-ups, one-on-ones, coaching sessions, and performance feedback
Monitor ticket queues, workflows, SLAs, and overall support quality
Ensure consistent documentation, ticket hygiene, and knowledge-base usage
Partner with internal teams to drive fast resolution and prevent repeat issues
Support onboarding, training, and continuous improvement initiatives
What We're Looking For
2-3+ years of experience in a support lead or Tier II lead role
Direct people leadership experience (supervising, coaching, accountability)
Comfort balancing leadership responsibilities with hands-on ticket work
Experience owning and resolving escalations end-to-end
Strong troubleshooting, critical-thinking, and communication skills
Experience working in a service desk, call-center, or high-volume support environment
Familiarity with Jira or similar ticketing/workflow tools (required)
Experience with contact-center platforms (e.g., Talkdesk) is a plus
Ability to work fully onsite and be visible, accessible, and engaged with the team
Why You'll Love It Here
Direct-hire stability with benefits
Clear ownership and visibility within the support organization
A team-focused environment where your mentorship matters
The chance to make an immediate, measurable impact on service quality
A strong foundation for growth within support leadership
If you're a hands-on support leader who enjoys mentoring others, solving real problems, and being part of a collaborative onsite team, we'd love to hear from you.
Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.
Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit ********************
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
Technical Support Lead
Technical support representative job in Jacksonville, FL
Kavaliro is seeking a Technical Team Lead for our local client in Jacksonville, who will be a hands-on leader working side by side with the technical support team to guide performance, provide mentorship, and ensure best practices are consistently followed. This role acts as the primary subject-matter expert for the client's products and processes, offering direction on troubleshooting and serving as a key escalation point for complex technical issues and customer concerns.
Supervisory Responsibilities
⢠No direct supervisory responsibilities
Key Responsibilities
⢠Resolve complex and escalated service tickets with a focus on timely, high-quality outcomes
⢠Act as a liaison between technical analysts and leadership to ensure clear communication and alignment
⢠Support team development through call monitoring, coaching, and constructive feedback
⢠Partner with clients to identify, assess, and resolve technical challenges
⢠Analyze user requirements and recommend or implement system improvements
⢠Configure and support Broad POS and changes within assigned support scope
⢠Maintain a strong working knowledge of supported systems, applications, and security practices
⢠Contribute to and maintain internal knowledge base documentation with management approval
⢠Monitor and respond to email and site chat inquiries, while training team members on these channels
⢠Troubleshoot RMA-related issues, coordinating escalations to technicians for device repairs
⢠Recommend system upgrades, repairs, application enhancements, and equipment testing as approved
⢠Assist with onboarding new analysts and identify ongoing training needs for existing team members
Required Skills and Abilities
⢠Strong verbal and written communication skills in English
⢠Customer-focused mindset with a commitment to professional service delivery
⢠Self-starter who is adaptable and proactive in a fast-paced environment
⢠Proven ability to diagnose and resolve technical issues efficiently
⢠Advanced understanding of computer systems and server hardware
⢠Detail-oriented, dependable, and highly motivated
⢠Strong interpersonal and active listening skills
⢠Ability to motivate, influence, and lead by example
Education and Experience
⢠Bachelor's degree in Computer Services or a related field preferred
⢠Minimum of three years of experience in a Tier 2 technical support role
Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.
IT Support Specialist
Technical support representative job in Orange Park, FL
The IT Support Specialist is responsible for providing technical assistance and support to end-users, ensuring the smooth operation of hardware, software, and network systems. This role involves troubleshooting issues, maintaining IT infrastructure, and delivering exceptional customer service to internal and external stakeholders.
Key Responsibilities
⢠Respond to help desk tickets and provide timely technical support for hardware, software, and network issues.
⢠Install, configure, and maintain computer systems, peripherals, and software applications.
⢠Perform routine system updates, patches, and security checks.
⢠Troubleshoot and resolve issues related to operating systems (Windows, mac OS, Linux) and common applications.
⢠Assist with network connectivity problems, including LAN, Wi-Fi, and VPN configurations.
⢠Maintain IT asset inventory and ensure proper documentation of equipment and licenses.
⢠Support remote users and provide guidance on IT best practices.
⢠Collaborate with other IT team members to escalate and resolve complex technical problems.
⢠Ensure compliance with organizational IT policies and security standards.
⢠Create and maintain knowledge base articles for common issues and solutions.
Qualifications
Education:
⢠High School Diploma or equivalent (required)
⢠Associate or Bachelor's Degree in Information Technology, Computer Science, or related field (preferred)
⢠Relevant certifications such as:
⢠CompTIA A+ (required or strongly preferred)
⢠CompTIA Network+, Microsoft Certified: Modern Desktop Administrator Associate, or ITIL Foundation (preferred)
Experience:
⢠1-2 years of experience in IT support, help desk, or technical troubleshooting roles
⢠Hands-on experience with operating systems (Windows, mac OS, Linux)
⢠Common productivity software (Microsoft Office Suite, email clients)
⢠Basic networking concepts (TCP/IP, DNS, DHCP)
⢠Familiarity with ticketing systems (e.g., ServiceNow, Jira) and remote support tools
Skills:
⢠Strong problem-solving and analytical abilities
⢠Excellent communication and customer service skills
⢠Ability to work independently and as part of a team
⢠Basic understanding of cybersecurity best practices
Preferred Competencies
⢠Ability to manage multiple tasks and prioritize effectively
⢠Strong attention to detail and documentation skills
⢠Adaptability to new technologies and willingness to learn
Work Environment
⢠Standard business hours with occasional after-hours support for critical issues
⢠Office-based with remote support
⢠Ability to travel domestically
⢠Ability to lift/move equipment up to 25-40 lbs; occasional travel to sites or data centers.
Desktop Technician
Technical support representative job in Jacksonville, FL
Job Title: Workstation Technician
Client: Leading Healthcare Organization Job Type: Contingent / Contract
Duration: 12 Months (01/16/2026 - 01/15/2027)
Schedule: Monday-Friday | 8:30 AM - 5:00 PM (40 hours/week)
Positions Available: 1
Job Summary
The Workstation Technician will support enterprise workstation services within a hospital environment. This role focuses on break/fix operations, PC and printer refreshes, device installations, and troubleshooting while delivering excellent customer service to clinical and corporate staff.
Key Responsibilities
Perform break/fix support for desktops, laptops, printers, and peripheral devices
Execute PC and printer refresh projects according to organizational standards
Install, configure, label, and deploy hardware and software per specifications
Troubleshoot hardware, software, and connectivity issues onsite
Support and maintain devices such as:
Zebra and HP printers
Hand scanners, e-signature pads, tap-n-go devices
iPhones and iPads
Use ServiceNow for ticket tracking, documentation, and workflow management
Coordinate equipment moves, adds, and changes across departments
Collaborate with Help Desk, Applications, Materials Management, and other IT teams
Maintain and manage inventory of equipment and parts
Ensure devices comply with IT security policies and guidelines
Provide basic end-user training and explain technical concepts clearly
Participate in overtime or on-call support as required
Required Skills & Experience
2-3 years of experience in a hospital or healthcare IT environment
Hands-on experience with ServiceNow or similar ticketing systems
Basic knowledge of Epic (preferred but not required)
Strong customer service and communication skills
Understanding of computer hardware, networking, and client/server environments
Ability to work independently in a fast-paced, customer-facing environment
Physically able to lift up to 75 lbs, bend, kneel, squat, and work overhead
Ability to distinguish colors (for cabling and hardware identification)
Valid driver's license
Preferred Qualifications
2+ years supporting computers in a customer-facing role
Associate's degree OR
2 years of technical school training in Computers, Electronics, or related fields
Education
Required: High School Diploma or equivalent
Preferred: Associate's degree or technical certification
Global Procurement and Technical Support Team Leader | A&P Sourcing
Technical support representative job in Jacksonville, FL
Negotiate with dedicated providers according to specific policies. Achieve the best contractual conditions while also ensuring internal customer satisfaction. Interprets internal and external business challenges and recommends best practices to improve products, processes or services. Utilizes understanding of industry trends to inform decision making process.
**Roles and Responsibilities:**
+ Own sourcing specific processes and tools. Review and improve processes. Work on special initiatives.
+ Own the source to pay process for the A&P team. Ensure that FLIGHT DECK is being used to improve from current state, removing waste and making more efficient for both our commercial and fulfillment teams
+ Partner with the Commercial and Business Sourcing Operations teams to ensure team members are effectively trained and improvements are put in place to drive efficiency gains
+ Conduit between Sourcing Teams, Sourcing Compliance, and Product Lines to ensure proper processes meet changing demands of the company and lead efforts as required to minimize any GE risk
+ Ensure business operations teams are partnered with entire Sourcing organization to drive fundamentals of FLIGHT DECK every day and aiding in problem solving
+ Lead technical team of Engineers to drive proactive identification of right first-time risks and mitigate leading to both Delivery improvements as well as driving cost out with commercial teams
+ Deploy team of Engineers to supplier Genba to ensure ready for rate and proper capacity in place to meet business needs
+ Ensure Asia team is set up to meet growing LCC footprint and right resources are deployed to Genba to grow the region
+ Lead capacity efforts, along with proper readiness activity in order to support the Sourcing Business Operating teams as well as ensuring new supplier development highlighted by commercial team is fit for business requirement
+ Utilize data analytics in order to make end user jobs easier by removing waste and having global solutions to meet the business processes
+ May lead functional teams or projects with moderate resource requirements, risk, and/or complexity. Presents business solutions to leaders in functional area. Communicates complex messages and negotiates mainly internally with others to adopt a different point of view. Influences peers to take action and may negotiate with external partners, vendors, or customers
**Required Qualifications:**
For applicants within the United States
+ Bachelor's degree from an accredited college/university (or a high school diploma/GED with at least 14 years of experience in Supply Chain, ideally Sourcing and Procurement)
+ Minimum of 10 years of experience in Supply Chain, ideally Sourcing and Procurement
For applicants within the United Kingdom
+ Must have major experience in Supply Chain, ideally Sourcing and Procurement
**Preferred Qualifications:**
+ Experience leading process improvement efforts, setting standards, and ensuring standard work is in place
+ Strong oral and written communication skills.
+ Strong interpersonal and leadership skills.
+ Demonstrated ability to analyze and resolve problems.
+ Demonstrated ability to lead programs / projects. Ability to document, plan, market, and execute programs.
+ Established project management skills.
+ Souring, Shop Operations, or Manufacturing Engineering
+ Manufacturing Experience in Aerospace or Automotive a plus
+ Humble: respectful, inclusive, good listener, learns from past
+ Transparent: Candid in feedback, shares to solve problems, helps grow others
+ Focused: Safety first, prioritizes work, measures success by the customer, continuously improve.
**For applicants within the United Kingdom:**
Right to Work
Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, under the applicable UK immigration rules as may be in place from time to time, it may be that candidates who do not currently have the right to work in the UK may not be appointed to a post if a suitably qualified, experienced and skilled candidate who does not require sponsorship is available to take up the post. For further information please visit the UK Visas and Immigration website.
Security Clearance
Baseline Personnel Security Standard (BPSS) clearance is required and must be maintained for this role. Please note that in the event that BPSS clearance cannot be obtained, you may not be eligible for the role and/or any offer of employment may be withdrawn on grounds of national security. Please see the link below for further details regarding the requirements for BPSS clearance:
******************************************************************************************
**For applicants within the United States:**
The base pay range for this position is $157,000 - $209,000 USD. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/commission based on the plan. This posting is expected to close by December 31, 2025.
GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time -off for vacation or illness.
GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or prog rams (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual.
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
**Relocation Assistance Provided:** Yes
\#LI-Remote - This is a remote position
GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Computer Field Tech Position-Jacksonville FL
Technical support representative job in Jacksonville, FL
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
Full Time Customer Support Representative
Technical support representative job in Jacksonville, FL
Benefits:
Bonus based on performance
Company parties
Competitive salary
Free uniforms
Opportunity for advancement
Training & development
Flexible schedule
We are a dynamic communications and sales firm partnering with the industry's leading clients to create seamless solutions for damaged auto glass. Our mission is to help customers through every step of the process, from setting up claims to ensuring their auto glass needs are fully resolved.
Job Description:
We are seeking a dedicated and customer-focused Customer Support Representative to join our team. Each of our new Customer Support Representatives starts by learning the basics of our company values and the clients we proudly represent. We encourage our team members to determine their paths to success as we provide them with the resources and information necessary to excel. In this role, you will:
Assist customers in setting up and managing glass claims, ensuring a smooth process from start to finish.
Conduct windshield inspections and schedule appointments for our skilled glass installers.
Handle all consumer interactions with confidence, professionalism, and enthusiasm while maintaining compliance with client guidelines
Promote our services and address any customer concerns, providing exceptional support throughout.
Requirements:
Strong communication and interpersonal skills.
A proactive attitude and the ability to handle customer inquiries efficiently.
Organizational skills to manage schedules and follow up on claims.
Reliable and always willing to go above and beyond
Ability to learn from others and work in a team-based environment
Previous customer service experience is a plus but not required-we're happy to train the right candidate!
Schedule:
Day shift
Monday to Friday
Weekends as needed
Compensation: $800.00 - $1,200.00 per week
Auto-ApplyMobile Customer Support Representative
Technical support representative job in Jacksonville, FL
Job Brief: As North America's largest retail travel agency franchise, Expedia Cruises is a full-service leisure travel agency anchored by our deeply passionate expertise for air, land, and sea vacations. Backed by the most powerful travel brand in the world - Expedia - we've thoroughly integrated their massive brand presence, state-of-the-art technology, unrivaled marketing, and distinguished supplier relationships to become Expedia's cruise experts. Our network includes over 290 independently owned franchise locations and more than 6,100 Vacation Consultants in Canada and the United States. As part of the Expedia family of brands, we're able to leverage billions of dollars in buying power to provide our customers with a complete range of vacation products at exceptional value. Each Expedia Cruises location helps customers book All-Inclusive Resorts, Coach & Rail Tours, Vacation Packages, Homes & Villas, Insurance, Flights, Hotels, and Activities.
We are seeking a mobile customer support representative that excels in meeting customers' expectations, from answering questions on products and services to processing orders. You should assist in investigating issues that arise and resolving conflicts from customer complaints to ensure customer satisfaction.
Responsibilities:
Generating sales leads.
Keeping a record of hard copy data such as invoices, inventory checklists, and other financial documents.
Managing incoming calls.
Collecting and digitizing data such as invoices, canceled bills, client information, and financial statements.
Maintaining a detailed and organized storage system to ensure data entries are complete and accurate.
Establishing data entry standards by continually updating filing systems to improve data quality.
Building good relationships with customers.
Resolving complaints and following up on resolutions.
Adhering to best data management practices and maintaining a high standard of accuracy and efficiency.
Identifying customers' needs.
Meeting sales objectives.
Following procedures and policies.
Skills Required:
High school diploma or equivalent.
Experience in customer service.
Strong telephone etiquette.
Excellent knowledge of data entry software, such as Ninox, Kintone, and OmPrompt Order Management.
Exceptional organizational skills, a keen eye for detail, and the ability to spot errors with accuracy and efficiency.
Good communication skills and the ability to collaborate with staff members.
Familiarity with CRM tools.
Excellent typing skills and experience working with Windows, Microsoft Office, and Google Suite.
Excellent communication skills.
Ability to manage multiple tasks at once.
Ability to adapt to different personalities.
Support Technician, Alternative Certification/Highly Qualified
Technical support representative job in Jacksonville, FL
Provides administrative support work in assisting district administrators in planning, coordinating, monitoring, and facilitating administrative actions and processes.
Essential Functions
1. Researches and compiles data, and prepares reports and correspondence.
2. Organizes and tracks the status of legislation, application or case record processing, responding to complaints, and/or resolving work related problems.
3. Recommends, coordinates, and implements administrative practices and procedures to facilitate work processes and accomplish unit activities.
4. Interprets laws, rules, regulations, policies, for the purpose of answering inquiries, resolving complaints, or to resolve work related problems.
5. Prepares correspondence relating to administrative activities for the purpose of presenting information, or resolving complaints or work related problems.
6. Maintains administrative records and files.
7. Attends meetings to provide or clarify information, facilitate processes, or resolve problems.
8. Performs other duties as assigned.
Probation: Six (6) months
Qualifications
Open requirements: Four (4) year combination of education, training, and experience in administrative work or related area.
Promotional requirements: NA
Licensing: Depending upon assignment, a valid Florida Driver's License may be required prior to appointment and must be maintained during employment in this class.
Knowledge, Skills, and Abilities
Knowledge of administrative practices, methods, and procedures relating to administrative support areas
Knowledge of research and statistical methods and techniques
Strong word processing, spreadsheet, database, diagramming, and/or presentation software skills
Strong oral, written, and interpersonal communication skills
Strong data research, compilation, analysis, and presentation skills
Strong calculator, personal computer, fax, and office equipment operation skills
Ability to resolve work related problems or complaints
Ability to use judgment in search for solutions or improvement to work processes
Ability to coordinate work activities
Ability to research and compile data, prepare written reports and correspondence
Ability to interpret laws, rules, and regulations
Ability to operate standard office equipment such as personal computers, copiers, fax machines, and related equipment
Ability to read, understand, and apply job-related rules, policies and procedures
Ability to prepare reports
IT Support Specialist
Technical support representative job in Jacksonville, FL
Job DescriptionDescriptionIn this role you will and support, install, maintain, and support desktops (Mac and Windows), local networks, tablets and smartphones and common desktop applications. As an IT Systems Administrator, you will also install new PCs, migrate data, resolve issues escalated from the help desk, and resolve network issues at multiple sites.
Position OverviewBenefits and Perks of working here as an IT Support Specialist:
WFH Flexibility
Paid Time Off Benefits - 3 weeks for your first year, 4 weeks on your second year
Focus on Work/Life Balance
We match 4% on your 401K
Comprehensive benefits package which includes paid life insurance and paid long-term disability
Peerfit membership - providing free sessions at local gyms and studios
Paid maternity, paternity and foster leave
Paid certifications and training days, virtual lab for hands on training
Career path road-mapping
$200 spend in our iVenture Company Store on your anniversary year with us!
Quarterly team outings
Real culture initiatives and recognition, not just pizza parties
360-degree feedback. You talk, we listen.
iVenture is nationally certified as a "Great Place to Work" by our team because of our commitment to an employee-focused culture.
What you will be doing as an IT Support Specialist:
Provide Tier 2 desktop and application support, including new user setups, line of business application support, and hosted application support.
Monitor Windows server and server application performance and resolve issues.
Support Microsoft Windows server technologies - latest operating systems, exchange, DNS and Active Directory
Monitor network performance and resolve issues such as internet bandwidth problems, ISP issues.
Produce, maintain and update technical documentation.
Typical Week: 20% Windows server support, 60% escalated desktop/app support, 10% network support, 5% training and 5% admin/meetings
You're a great candidate if you have...
Bachelor's Degree, business related field preferred, or equivalent experience
1+ year(s) supporting current windows server and desktop technologies, and client/server applications in a windows based network environment. Specifics include:
All current Microsoft Desktop Operating Systems
Microsoft Windows Server and Exchange server/enterprise mailing systems (latest OS)
Active Directory
Experience with XenApp/RDS or other VDI technologies preferred, but not required.
Microsoft Certified Professional Status (MCSE or MCITP) preferred
Flexibility to accommodate after-hours and weekend client and team member needs
Strong communication skills both verbal and written
Excellent customer service skills
Additional Information:
Valid driver's license and insurance with reliable transportation. This position will require infrequent local travel.
Smoking is prohibited at all client sites and iVenture offices
IT Support Specialist
Technical support representative job in Jacksonville, FL
Job Summary: The IT Support Specialist will provide high-level technical support to staff and contractors.
Duties/Responsibilities:
Evaluate expanding or enhanced computer operations; makes recommendations for improvement and upgrades to hardware and software to manager workload and system requirements
Provides technical support identifying, investigating, and resolving users' problems with computer software and hardware.
Applies knowledge of computer software, hardware, and procedures to solve problems
Works to research and resolve problems
Work to explain issues and recommend any modifications needed
Arrange service by software or hardware vendors to repair or replace any defective products
Develops and communicates IT projects and goals
Maintains knowledge of technology innovations and trends
Required Skills/Abilities:
Knowledge of subject content
Strong oral, written, and interpersonal and customer service skills
Strong time management skills
Strong organizational skills
Strong analytical and problem-solving skills
Superior understanding of computer hardware and software systems
Ability to explain technical issues to technical and non-technical employees
Able to travel to all three campuses
Education and Experience:
Bachelor's degree in Computer Science or related field, or equivalent experience, required
At least 4 years of experience required
Physical Requirements:
Prolonged periods of sitting
Able to lift up to 15 pounds
IT Help Desk Technician
Technical support representative job in Jacksonville, FL
Job Description
Department:
IT Department
Job Title: Help Desk Technician
What You'll Be Doing as Help Desk Support
Assist users in resolving issues with PCs, desktop applications, antivirus software, smartphones, and printers. Work in a fast-paced environment alongside a dedicated team of IT professionals supporting a 24/7 manufacturing facility.
Job Duties & Responsibilities:
Provide first-level support for Microsoft Windows desktop environments.
Troubleshoot and resolve issues related to hardware, software, printers, network connectivity, and user access.
Install, configure, and maintain desktop computers, laptops, peripherals, and mobile devices.
Set up user accounts, permissions, and profiles in accordance with company policies.
Support Microsoft 365 applications, email, and collaboration tools.
Install, configure, and manage network and local printers.
Utilize ticketing and remote support tools to respond to user requests efficiently.
Document all work performed, including troubleshooting steps and resolutions.
Escalate complex issues to senior IT staff when necessary and follow through to resolution.
Provide guidance to users on technology best practices and cybersecurity awareness.
Assist with inventory management, asset tracking, and IT onboarding for new employees.
Participate in a scheduled on-call rotation to support a 24/7 operation when required.
Key Requirements & Competencies:
Associate's or bachelor's degree in information technology, Computer Science, or a related field, or equivalent work experience.
Strong understanding of Microsoft Windows desktop environments.
Familiarity with Active Directory, Microsoft 365 administration, and basic networking concepts (TCP/IP, DNS, DHCP).
Strong problem-solving abilities and eagerness to grow technically.
Excellent customer service skills; patient, professional, and solution oriented.
Ability to work independently and collaboratively within a team.
Ability to manage multiple tasks in a fast-paced environment.
CompTIA A+, Network+, or Security+ certifications are valued for the foundational expertise they represent, though they are not required.
Place of Job in the Organizational Structure:
Reports to the IT Manager.
Helpdesk Technican
Technical support representative job in Jacksonville, FL
Provide technical assistance to computer system users. Answer questions or resolve computer problems for clients in person, via telephone or from remote location. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
IT Support Specialist-Copy2
Technical support representative job in Jacksonville, FL
Company Name in Bold and Italic
is a full-service electronics manufacturing services (EMS) provider of wire, cable and higher level builds. We're looking for experienced and motivated individuals in the following area:
Project Manager
Utilizing the entire arsenal of skills and talents, you will plan, direct and coordinate the implementation, execution, control and completion of specific projects, ensuring consistency with company strategy, commitments and goals. This will entail tracking and reporting the progress internally & externally. Working in conjunction with all departments, we will rely on you to perform the following:
Facilitates the definition of project scope, goals and deliverables.
Confers with leadership team and necessary project staff to define work plans & resource requirements, assignment of duties, responsibilities and scope of authority. May communicate and negotiate project/requirement changes with customers as needed.
Develops full scale project plans with the assistance of project teams. Plans and schedules project timelines and ensures project documents are complete, current and stored appropriately.
Directs and coordinates activities of project personnel to ensure project progresses on schedule and within prescribed budget.
Reviews project proposals and assists and directs with establishing timeframes, budgets, procedures, performance standards and resources for various project phases.
Reviews status reports and deliverables prepared by project personnel and modifies schedules or plans as required. Ensures project standards are consistent and met.
Identifies potential obstacles/concerns and minimizes risk on project(s).
Understands division financial goals and performance objectives; capable of conducting financial analysis of projects.
Develops, tracks, monitors and reports progress of project(s) to all stakeholders. Presents challenges and proposes solutions. Communicates difficult/sensitive information tactfully.
Confers with project personnel to provide technical advice and to resolve problems. Implements and manages project changes and interventions to achieve project outputs.
Provides supervision and guidance, as necessary, to project resources.
Provides project evaluations, assessments and lessons learned along with results.
Coordinates project activities with requirements of government regulatory or other governmental agencies.
Qualifications:
Bachelor's degree in related field; BS preferred.
4+ years related experience and/or training.
Knowledge of theoretical and practical aspects of project management.
Experience with MS Project.
Experience in managing people, risk management and change management.
Ability to identify, implement, and execute to any regulatory body requirements (FDA, ISO, etc.).
Preferred Skills:
Experience applying Lean principles preferred.
Accredited Green Belt and/or Black Belt Certifications preferred.
PMP Certification preferred.
Benefits: Nortech Systems, Inc. offers its employees:
401(k) program with Company match.
Health, dental and vision insurance is available to all employees working 32 hours per week or more.
Life insurance.
Paid Time Off (PTO) and paid holidays for full-time employees.
Employee Assistance Program (EAP).
And much more!
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
Technical support representative job in Jacksonville, FL
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
Desktop Support Technician I
Technical support representative job in Jacksonville, FL
\# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.** **Technology is our Passion. People are our Purpose.**
Grow with us! As a growing business, every NuAxis Innovations employee impacts the success and direction of this company. We all share a true passion for technology and enjoy working together to develop solutions, share ideas, and exchange knowledge. At NuAxis Innovations, we celebrate diversity and the unique perspective each team member brings to his/her job, team, and community. We are currently seeking a talented and motivated **Desktop Support Technician I** for a Part Time position.
**Position Summary**
The Desktop Support Technician provides technical assistance and support for hardware, software, and network-related issues. This role is responsible for troubleshooting problems, installing and configuring systems, and ensuring optimal performance of end-user devices. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a customer-focused mindset.
+ **Key Responsibilities** Provide first-level and second-level onsite and remote support for desktops, laptops, printers, and other peripherals.
+ Diagnose and resolve hardware and software issues in a timely manner.
+ Install, configure, and maintain operating systems, applications, and security tools.
+ Assist with onboarding and offboarding of employees, including device setup and account provisioning.
+ Maintain accurate documentation of support requests, resolutions, and asset inventory using an ITSM ticketing syste
+ Collaborate with IT team members to escalate complex issues and implement solutions.
+ Ensure compliance with organizational IT policies and security standards.Support remote users and troubleshoot connectivity issues via VPN or remote tools.
+ **Qualifications** Education: Associate degree in IT, Computer Science, or related field, Trade School, Certificate Programs (or equivalent experience).Experience: 6 months to 1 year of desktop support or IT helpdesk experience.Technical Skills:Proficiency in Windows and mac OS environments.Knowledge of Active Directory, Office 365, and basic networking concepts.Familiarity with imaging tools and remote support software.Familiarity with ticketing systems such as ServiceNow and Remedy.Soft Skills: Strong communication, customer service, and problem-solving abilities.
+ **Preferred Certifications** CompTIA A+Microsoft Certified: Modern Desktop Administrator AssociateITIL Foundation (optional)
+ **Work Environment** Schedule Flexibility is a plus.Onsite support role.May require occasional travel between office locations. Ability to lift and move computer equipment (up to 50 lbs.).
+ **Additional Requirements** Security Clearance: Ability to obtain and maintain a Public Trust clearance.Compliance: Must adhere to DOL and federal IT security standards.Work Environment: Onsite or hybrid; may require occasional travel to regional offices.
+ Ability to lift and move computer equipment (up to 50 lbs.). **Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!!**
**Our Profile:**
We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More (********************************************************************************** **.**
NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More (**************************** about our Benefits and Culture!
\#NAI #DICE
INFORMATION TECHNOLOGY INTERNSHIP
Technical support representative job in Jacksonville, FL
Working Title: Internship Salary: To Be Determined by the Agency Information Technology Internship State of Florida Opportunities are located throughout Florida Internship Overview and Responsibilities:
The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training.
Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of Information Technology, Management Information Systems, Desktop Support, Network Engineering, and other related fields.
Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment.
Knowledge, Skills, and Abilities:
* Ability to communicate effectively verbally and in writing.
* Ability to work independently as well as with others.
* Ability to prioritize tasks, meet deadlines, and manage time effectively.
* Ability to test, trouble shoot and resolve errors in operating systems.
* Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...)
* Basic knowledge of various operating systems.
* Basic knowledge of security protocols, best practices and common vulnerabilities.
Minimum Qualifications:
Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Location:
Temporary Retail Sales Support
Technical support representative job in Jacksonville, FL
Brand Overview:As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America. We inspire women of all ages to look and feel their best - just as they are. With 900+ stores, we've earned our reputation as a leader in hometown fashion. The true secret to our success is deeply rooted in our commitment to our values.Ready to apply? We currently have an opportunity for a Temporary Retail Sales Support to join our team located at our Store 1748-Oakleaf Town Center-maurices-Jacksonville, FL 32222.
Ready to help bring feel good fashion for real life⢠to hometowns across North America? We're looking for individuals with a passion for fashion that have what it takes to give the kind of exceptional service our customers know, love and deserve from us. Since 1931, we've helped women look and feel their best every day - making maurices not only a special place to shop, but a great place to work and connect. Apply today!
Position Overview:
Looking to work in a fast-paced environment? Join our team for the holiday season and earn some extra cash and a 40% discount. You'll get to help our customers find gifts for family and friends as well as dress themselves for all their holiday events! As a member of our team, you'll provide excellent service to our customers and make sure the store looks great! And we'll make sure you have fun while doing it! Apply today if you are people focused, goal oriented, have a flexible schedule. The above information has been designed to indicate the general nature and level of work performed by employees within this classification.
Location:
Store 1748-Oakleaf Town Center-maurices-Jacksonville, FL 32222
Position Type:Temporary (Fixed Term)/Part time
Benefits Overview:
*********************************
Equal Employment Opportunity
The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business.
The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process.
Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.
Auto-ApplyAviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
Technical support representative job in Jacksonville, FL
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military