Technical support representative jobs in Jacksonville, FL - 439 jobs

The IT Service Desk Technician I is the first point of contact for customers seeking technical assistance. Whether over the phone or via email, they provide essential support to end-users, ensuring their satisfaction and efficient technology operation. This role involves diagnosing and resolving basic to moderate technical issues, maintaining accurate records, and collaborating with internal teams to improve procedures. ESSENTIAL JOB FUNCTIONS Receive, prioritize, and respond to Service Desk requests by established service-level agreements (SLAs). Manage user and device event tracking through the global ticketing system. Resolves issues with computer hardware, software, mobile devices, printers, and other technology tools via phone or email. Perform remote troubleshooting using diagnostic techniques and relevant questions. Walk customers through problem-solving processes. Direct unresolved issues to the next level of support personnel. Identify and suggest possible improvements to procedures. May assist with software or device installations, user profile setups, or password resets. Maintains records and tracks incidents and requests in the Service-now ticketing tool. Participate in creating and maintaining enterprise operations documents (e.g., policies, standards, procedures, and guidelines). Provide periodic assistance to internal and external auditors. Ensure risks associated with changes to critical assets are considered and adequately mitigated before implementation (i.e., change control). *Other duties as required in support of the department and the company* SUPERVISOR RESPONSIBILITIES The responsibilities of this role do not include supervising other employees. QUALIFICATIONS To succeed in this job, an individual must satisfactorily perform each essential job function. The requirements below represent the required knowledge, skill, and ability. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. EDUCATION and EXPERIENCE A bachelor's degree in computer science, information systems, or a related field or equivalent work experience is preferred. 3+ years of IT help desk technician experience. Experience with Windows, MS Office, and Microsoft Projects is required. ERP/MRP software such as SAP is required. CERTIFICATES, LICENSES, REGISTRATIONS A+ Certification and ITIL Foundations Certification required. LANGUAGE REQUIREMENTS Excellent verbal and written communication skills in English. Ability to read and understand verbal and written instructions. Conversational in any other language preferred. MATHEMATICAL SKILLS Basic arithmetic: add, subtract, multiply, and divide whole numbers, fractions, decimals, and percentages. JOB SKILLS Tech-savvy with working knowledge of office automation products, databases, and remote-control tools. Good understanding of computer systems, mobile devices, and other tech products. Ability to diagnose and resolve fundamental technical issues. Customer-oriented, positive attitude, and cool-tempered. Ensuring timely response and maintaining quality standards. Reliable and flexible, willing to work added hours on short notice to complete orders and special projects and meet customer demands. PHYSICAL DEMANDS As part of their job duties, the employee must be able to sit, stand, and walk throughout the day while frequently using their hands to handle objects and communicate verbally. Additionally, they may need to reach, stretch, push, pull, crouch, stoop, and occasionally lift objects weighing up to fifty (50) pounds. This role requires specific vision abilities, including close, distance, color, peripheral vision, depth perception, and the ability to adjust focus. According to ADA regulations, reasonable accommodation will be provided to ensure that individuals with disabilities can perform the job's essential functions. WORK ENVIRONMENT This is an air-conditioned work environment where employees have desks or cubicles and work in a fixed location. The physical environment is usually comfortable, well-lit, and equipped with the necessary facilities and hardware. The company culture is a culture of teamwork, communication, continuous improvement, business casual, strategic, and goal-oriented. The working conditions are stable, predictable, and secure. ENVIRONMENTAL POLICY Carlisle Interconnect Technologies is fully committed to minimizing the environmental impact of its operations, activities, and products. To achieve this, we adhere to all applicable environmental regulations and laws, prevent pollution, and continuously improve our environmental performance in all our global operations. This is possible through an Environmental Management System that provides a framework for setting and reviewing our environmental objectives and targets. We aim to identify and reduce any negative environmental impact our business activities may have. PERSONAL PROTECTIVE EQUIPMENT REQUIREMENTS ASTM F-2412-2005, ANSI Z41-1999, or ANSI Z41-1991 rated safety toe shoes in specific areas. Clear ANSI Z87.1 safety-rated glasses in specific areas. Hearing protection in specific locations. Ability to compile with JSA in specific areas. EXPORT COMPLIANCE DISCLAIMER This position includes access or potential access to ITAR and EAR (Export Administration Regulations) technical data. Therefore, candidates must qualify as US Persons, defined as US Citizens or Permanent Residents (Green Card Holders).

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Benefits: Bonus based on performance Company parties Competitive salary Free uniforms Opportunity for advancement Training & development Flexible schedule We are a dynamic communications and sales firm partnering with the industry's leading clients to create seamless solutions for damaged auto glass. Our mission is to help customers through every step of the process, from setting up claims to ensuring their auto glass needs are fully resolved. Job Description: We are seeking a dedicated and customer-focused Customer Support Representative to join our team. Each of our new Customer Support Representatives starts by learning the basics of our company values and the clients we proudly represent. We encourage our team members to determine their paths to success as we provide them with the resources and information necessary to excel. In this role, you will: Assist customers in setting up and managing glass claims, ensuring a smooth process from start to finish. Conduct windshield inspections and schedule appointments for our skilled glass installers. Handle all consumer interactions with confidence, professionalism, and enthusiasm while maintaining compliance with client guidelines Promote our services and address any customer concerns, providing exceptional support throughout. Requirements: Strong communication and interpersonal skills. A proactive attitude and the ability to handle customer inquiries efficiently. Organizational skills to manage schedules and follow up on claims. Reliable and always willing to go above and beyond Ability to learn from others and work in a team-based environment Previous customer service experience is a plus but not required-we're happy to train the right candidate! Schedule: Day shift Monday to Friday Weekends as needed Compensation: $800.00 - $1,200.00 per week

Job Brief: As North America's largest retail travel agency franchise, Expedia Cruises is a full-service leisure travel agency anchored by our deeply passionate expertise for air, land, and sea vacations. Backed by the most powerful travel brand in the world - Expedia - we've thoroughly integrated their massive brand presence, state-of-the-art technology, unrivaled marketing, and distinguished supplier relationships to become Expedia's cruise experts. Our network includes over 290 independently owned franchise locations and more than 6,100 Vacation Consultants in Canada and the United States. As part of the Expedia family of brands, we're able to leverage billions of dollars in buying power to provide our customers with a complete range of vacation products at exceptional value. Each Expedia Cruises location helps customers book All-Inclusive Resorts, Coach & Rail Tours, Vacation Packages, Homes & Villas, Insurance, Flights, Hotels, and Activities. We are seeking a mobile customer support representative that excels in meeting customers' expectations, from answering questions on products and services to processing orders. You should assist in investigating issues that arise and resolving conflicts from customer complaints to ensure customer satisfaction. Responsibilities: Generating sales leads. Keeping a record of hard copy data such as invoices, inventory checklists, and other financial documents. Managing incoming calls. Collecting and digitizing data such as invoices, canceled bills, client information, and financial statements. Maintaining a detailed and organized storage system to ensure data entries are complete and accurate. Establishing data entry standards by continually updating filing systems to improve data quality. Building good relationships with customers. Resolving complaints and following up on resolutions. Adhering to best data management practices and maintaining a high standard of accuracy and efficiency. Identifying customers' needs. Meeting sales objectives. Following procedures and policies. Skills Required: High school diploma or equivalent. Experience in customer service. Strong telephone etiquette. Excellent knowledge of data entry software, such as Ninox, Kintone, and OmPrompt Order Management. Exceptional organizational skills, a keen eye for detail, and the ability to spot errors with accuracy and efficiency. Good communication skills and the ability to collaborate with staff members. Familiarity with CRM tools. Excellent typing skills and experience working with Windows, Microsoft Office, and Google Suite. Excellent communication skills. Ability to manage multiple tasks at once. Ability to adapt to different personalities.

Provides administrative support work in assisting district administrators in planning, coordinating, monitoring, and facilitating administrative actions and processes. Additional Duties required: This position will work with Supervisors, Director and Executive Director on purchase requisitions, invoices, and budget related items. This position is responsible for data entries and processing all contractor invoices. This position assists with budget preparation and management as well as tracking operating and capital expenses. This position is responsible for data entries and the generation of all purchase requisitions for the maintenance department. This position is responsible for all budget transfer submissions. This position will coordinate with other departments to resolve budget, Purchase Order, and invoice complications. This position will be familiar with and understand various contracts as they relate to purchase requirements. Essential Functions 1. Researches and compiles data, and prepares reports and correspondence. 2. Organizes and tracks the status of legislation, application or case record processing, responding to complaints, and/or resolving work related problems. 3. Recommends, coordinates, and implements administrative practices and procedures to facilitate work processes and accomplish unit activities. 4. Interprets laws, rules, regulations, policies, for the purpose of answering inquiries, resolving complaints, or to resolve work related problems. 5. Prepares correspondence relating to administrative activities for the purpose of presenting information, or resolving complaints or work related problems. 6. Maintains administrative records and files. 7. Attends meetings to provide or clarify information, facilitate processes, or resolve problems. 8. Performs other duties as assigned. Probation: Six (6) months Qualifications Open requirements: Four (4) year combination of education, training, and experience in administrative work or related area. Promotional requirements: NA Licensing: Depending upon assignment, a valid Florida Driver's License may be required prior to appointment and must be maintained during employment in this class. Knowledge, Skills, and Abilities Knowledge of administrative practices, methods, and procedures relating to administrative support areas Knowledge of research and statistical methods and techniques Strong word processing, spreadsheet, database, diagramming, and/or presentation software skills Strong oral, written, and interpersonal communication skills Strong data research, compilation, analysis, and presentation skills Strong calculator, personal computer, fax, and office equipment operation skills Ability to resolve work related problems or complaints Ability to use judgment in search for solutions or improvement to work processes Ability to coordinate work activities Ability to research and compile data, prepare written reports and correspondence Ability to interpret laws, rules, and regulations Ability to operate standard office equipment such as personal computers, copiers, fax machines, and related equipment Ability to read, understand, and apply job-related rules, policies and procedures Ability to prepare reports

Job DescriptionDescriptionIn this role you will and support, install, maintain, and support desktops (Mac and Windows), local networks, tablets and smartphones and common desktop applications. As an IT Systems Administrator, you will also install new PCs, migrate data, resolve issues escalated from the help desk, and resolve network issues at multiple sites. Position OverviewBenefits and Perks of working here as an IT Support Specialist: WFH Flexibility Paid Time Off Benefits - 3 weeks for your first year, 4 weeks on your second year Focus on Work/Life Balance We match 4% on your 401K Comprehensive benefits package which includes paid life insurance and paid long-term disability Peerfit membership - providing free sessions at local gyms and studios Paid maternity, paternity and foster leave Paid certifications and training days, virtual lab for hands on training Career path road-mapping $200 spend in our iVenture Company Store on your anniversary year with us! Quarterly team outings Real culture initiatives and recognition, not just pizza parties 360-degree feedback. You talk, we listen. iVenture is nationally certified as a "Great Place to Work" by our team because of our commitment to an employee-focused culture. What you will be doing as an IT Support Specialist: Provide Tier 2 desktop and application support, including new user setups, line of business application support, and hosted application support. Monitor Windows server and server application performance and resolve issues. Support Microsoft Windows server technologies - latest operating systems, exchange, DNS and Active Directory Monitor network performance and resolve issues such as internet bandwidth problems, ISP issues. Produce, maintain and update technical documentation. Typical Week: 20% Windows server support, 60% escalated desktop/app support, 10% network support, 5% training and 5% admin/meetings You're a great candidate if you have... Bachelor's Degree, business related field preferred, or equivalent experience 1+ year(s) supporting current windows server and desktop technologies, and client/server applications in a windows based network environment. Specifics include: All current Microsoft Desktop Operating Systems Microsoft Windows Server and Exchange server/enterprise mailing systems (latest OS) Active Directory Experience with XenApp/RDS or other VDI technologies preferred, but not required. Microsoft Certified Professional Status (MCSE or MCITP) preferred Flexibility to accommodate after-hours and weekend client and team member needs Strong communication skills both verbal and written Excellent customer service skills Additional Information: Valid driver's license and insurance with reliable transportation. This position will require infrequent local travel. Smoking is prohibited at all client sites and iVenture offices

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: Desktop Support Representative Distributed Client Services Location: jacksonville,fl Duration:1+ year (with possible extension) Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE support · end user trouble shooting skills · Installation, configuration and maintenance of windows, hardwares and softwares. · Desktop and laptop installation ,configuration and upgradation · Support and troubleshoot windows XP and windows 7/Migrations Additional Information For more information, Please contact Shubham ************

About Paysafe Paysafe (NYSE: PSFE) (PSFE.WS) is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With over 25 years of online payment experience, an annualized transactional volume of $140 billion in 2023, and approximately 3,200 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in over 40 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at **************** Your career starts here. Help us build and deliver innovative payment solutions. To help us fuel accelerated growth, we are looking for an experienced Enterprise Technical Support Specialist for our North America iGaming team. This role is based in Jacksonville, FL and offers a hybrid working model of working remotely while also being able to work an average of three days per week from our office in Jacksonville. As a member of our VIP Technical Support team, you will be an important representative and ambassador of the company brand, by providing exceptional levels of support, expert guidance and service. You will be serving both our VIP customer base as well as internal departments across our North America business. Key Roles and Responsibilities * Be a primary contact point for VIP customer requests for support, questions, guidance and service issues. * Perform problem determination with the customer as well as conduct investigations for complex technical issues. * Troubleshoot and resolve technical issues related to Paysafes' applications and systems. * Provide direct assistance and expertise to VIP clients, partners and internal teams as part of system integration projects for the entire suite of the Paysafe Payments offering. (Integrating our solutions to customer platforms) * You will participate in User Acceptance Testing (UAT) for any development initiatives. * Provide industry leading ownership of all issues reported internally and externally. Follow-up closely on all issues that have been escalated in order to ensure efficient resolution of technical problems. * Ensure prompt communication with clients account managers and partner managers on the status of their requests for support. * Coordinate efforts and collaborate with various internal departments (QA, Development, Technical Operations, etc.) to resolve customers' issues and requests as required. * Follow-up closely on all issues that have been escalated in order to ensure efficient resolution. * Maintain ownership of assigned client issues to completion and customer satisfaction. (full ownership to completion) * Direct involvement with the department Continued Improvement Program, by providing recommendations that will improve services to customers as well as improve efficiencies in technical support. (Through Trend analysis, Customer experience, internal experience). * Be a source of expertise to VIP clients by providing guidance on how to best use our technology that ensures the best experience and results for our merchants * Provide product knowledge expertise to our customer support agents and level 1 technical agents. * Be a point of escalation for calls and issues coming from CS and TS level 1 * Assist manager and VP in handling escalated technical matters and be the owner till resolution Required technical skills: * Solid understanding and hands on experience with major Internet protocols and languages: HTTP, HTML, Web Services, XML, REST, JSON. * Familiarity with web-based applications and e-commerce principles. * Responsive Design * CSS * Webhooks * Callbacks * Working knowledge of Windows and UNIX operating systems. Education and Qualifications * The candidate will possess a college degree (D.E.C), a college attestation (A.E.C) in Computer Science, programming, equivalent education or demonstrated equivalent level experience. * You have at minimum, 2 years of experience in a customer service and technical software support role. * You demonstrate excellent enthusiasm, can work independently and have proven problem-solving and analytical abilities. * You possess excellent interpersonal and communication skills and can easily handle a high volume of work. * You are responsible, a solid team player, detail-oriented, and have a strong sense of urgency and accountability. * Welcome difficult problems and enjoy dealing with challenging customers and situations, in a fast paced environment * Enjoy learning, are creative and strive to improve you skillsets and knowledge. * You are proficient with the MS Office suite with strong skills in Excel. * Willing to work flexible scheduled hours as required (before / after business hours) * Experience in the payment processing industry would be considered an asset. * You are perfectly bilingual (spoken and written). Please note that you eventually will be required to work on-call rotations outside regular working hours. On-call duties are supported by our strong compensation plan. With offices around the globe, Paysafe offers individuals an opportunity to join an energetic and dynamic company focusing on developing leading-edge financial solutions. Join a team that is inspired by a unified vision and propelled by passion! Equal Employment Opportunity Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments, please let us know. We will be happy to help and look forward to hearing from you.

OSTS - Onsite Jacksonville and Tallahassee 12926 Gran Bay Pkwy Ste 500, Jacksonville, Fl 32258 Bill Rate: * This team member will support two physical locations in Jacksonville and one unstaffed location in Tallahassee, Florida, a 2.5 to 3 hour drive one-way from Jacksonville. The majority of the 525 customers in Jacksonville are part of an FSO Service Delivery Center (SDC). These customers have unique and complex technology tools that are required to support their work as an SDC to major EY clients As a member of the On-site technical support team, you play a crucial role in keeping IT operations running smoothly and ensuring your customers have the support they need to effectively utilize technology in their day-to-day work. Join us and build an exceptional experience for yourself, and a better working world for all. Audio Visual Responsibilities of an On-Site Technician: * Microsoft Surface Hubs - Understand how to configure surface Hub settings, including display and audio settings, and network configurations. Ability to reset or reconfigure the device when necessary. * Crestron - Diagnose and resolve network connectivity issues for Crestron devices, including wired and wireless connections. Ensure that all devices are properly connected to the network and can communicate with each other. Diagnose and fix audio issues, such as volume control, speaker output, and microphone functionality. Troubleshoot video issues, including display problems and resolution settings. * Microsoft Teams Rooms - Diagnose and resolve connectivity issues for MTR's and ensure that the system is properly connected to the internal network. Ability to troubleshoot issues related to the MTR's user interface, including touch panel responsiveness and meeting controls. Ensure the interface is properly displaying meeting information and controls * Additional technologies to support - Condeco, Barco Click Share, Pano, Polycom, Cisco, AV equipment (speakers, cameras, and monitors/kiosks) Technical Responsibilities of an On-Site technician: * Providing support to all customers within your coverage location(s): who may be working on-site, at a client engagement or off-site * Troubleshooting and Problem solving: PC, MAC, application, AV, and network connectivity issues, etc. * ServiceNow ticket management; prioritizing tickets and awareness of SLAs * Supporting Microsoft Windows and MAC operating systems * Working knowledge of Microsoft applications: Outlook, Teams, OneDrive, Office365 * Asset management: shipping, receiving, tracking, and managing hardware assets from acquisition through disposal process * Printer support (installation, configuration, relocation, and troubleshooting) * Event and Meeting Support (may occur on-site or off-site) * Occasional travel may be required to support other EY locations, client engagement sites, or off-site events * Provide remote hands support while guided by our network operations team (checking ports, tracing cables, rebooting hardware, upgrading devices) * VIP/White Glove support * Occasional after-hour support may be required Interpersonal skills an On-site technician should have: * Outstanding customer service skills * Excellent communication skills * Great team mentality * Self-motivated, organized, detail oriented, ability to multi-task * Desire to learn and build a career as unique as you are Experience Requirements: * 2+ years of on-site technical support experience, or degree in related discipline EY exists to build a better working world, helping to create long-term value for clients, people, and society. EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, national origin, disability status, or any other legally protected basis. EY is committed to providing reasonable accommodation to qualified individuals with disabilities. Fortune Best Workplaces for Women Fortune 100 Best Companies to Work For list for 24th year. (US) America's Greatest Workplaces for Diversity 2023 by Newsweek

GCyber is hiring an IT Support Specialist to support the DoD Office of Military Commissions (OMC). This position is located in Guantanamo Bay, Cuba. In this role, you will be responsible for responding to customer requests and troubleshooting and investigating incidents, enabling critically important Military Commissions and Trials in Naval Station Guantanamo Bay (NSGB). As an IT Support Specialist, you will: Document incidents with detailed break-fix steps and resolution in ticketing system. Perform installs, upgrades, and configure customer-specific hardware and software. Perform advanced troubleshooting to isolate and diagnose IT problems on desktop equipment and peripherals, including software and hardware. Troubleshoot and support Windows operating systems, advanced MS Office product issues, and other IT issues. Configure and maintain wireless mobile devices, including but not limited to Blackberries, iPhones and/or iPads Minimum Qualifications and Experience: Active DoD Top Secret/SCI clearance DoD 8570 IAT II certification (e.g., Security+, CND, CCNA-Security, CySA+, GICSP, GSEC, SSCP) BA/BS in related field or equivalent experience. 8+ years of professional experience Prior systems administration or engineering experience for the DoD required GCyber is an Equal Opportunity Employer. This means you don't have to worry about whether your application process will be fair. We consider all applicants without regard to race, color, religion, age, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, veteran status, or disability. For future job notifications please be follow GCyber on LinkedIn. *********************************** Our Benefits GCyber is committed to the well-being and development of every employee. Our benefits are designed to support your personal and professional goals, from health and wellness programs to retirement savings and career development opportunities. Highlights include: 26 Days of Paid Leave + Annual PTO Increase An extra day of paid leave for every year of employment with GCyber Paid Parental Leave Additional Leave Allowances for Military Duty, Jury Duty, and Bereavement Leave 401(k) Matching 100% Company-funded Disability Insurance 90% Company-Funded Health, Dental, and Vision Insurance, with contributions to insurance benefits for spouses, children, and family members Training and Professional Development Plans Commuter Benefits Plan Parking and Transportation Allowance Equal Opportunity Employer GCyber is an Equal Opportunity Employer. This means you don't have to worry about whether your application process will be fair. We consider all applicants without regard to race, color, religion, age, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, veteran status, or disability. Stay in Touch For future job notifications please follow GCyber on LinkedIn. ***********************************

Company Name in Bold and Italic is a full-service electronics manufacturing services (EMS) provider of wire, cable and higher level builds. We're looking for experienced and motivated individuals in the following area: Project Manager Utilizing the entire arsenal of skills and talents, you will plan, direct and coordinate the implementation, execution, control and completion of specific projects, ensuring consistency with company strategy, commitments and goals. This will entail tracking and reporting the progress internally & externally. Working in conjunction with all departments, we will rely on you to perform the following: Facilitates the definition of project scope, goals and deliverables. Confers with leadership team and necessary project staff to define work plans & resource requirements, assignment of duties, responsibilities and scope of authority. May communicate and negotiate project/requirement changes with customers as needed. Develops full scale project plans with the assistance of project teams. Plans and schedules project timelines and ensures project documents are complete, current and stored appropriately. Directs and coordinates activities of project personnel to ensure project progresses on schedule and within prescribed budget. Reviews project proposals and assists and directs with establishing timeframes, budgets, procedures, performance standards and resources for various project phases. Reviews status reports and deliverables prepared by project personnel and modifies schedules or plans as required. Ensures project standards are consistent and met. Identifies potential obstacles/concerns and minimizes risk on project(s). Understands division financial goals and performance objectives; capable of conducting financial analysis of projects. Develops, tracks, monitors and reports progress of project(s) to all stakeholders. Presents challenges and proposes solutions. Communicates difficult/sensitive information tactfully. Confers with project personnel to provide technical advice and to resolve problems. Implements and manages project changes and interventions to achieve project outputs. Provides supervision and guidance, as necessary, to project resources. Provides project evaluations, assessments and lessons learned along with results. Coordinates project activities with requirements of government regulatory or other governmental agencies. Qualifications: Bachelor's degree in related field; BS preferred. 4+ years related experience and/or training. Knowledge of theoretical and practical aspects of project management. Experience with MS Project. Experience in managing people, risk management and change management. Ability to identify, implement, and execute to any regulatory body requirements (FDA, ISO, etc.). Preferred Skills: Experience applying Lean principles preferred. Accredited Green Belt and/or Black Belt Certifications preferred. PMP Certification preferred. Benefits: Nortech Systems, Inc. offers its employees: 401(k) program with Company match. Health, dental and vision insurance is available to all employees working 32 hours per week or more. Life insurance. Paid Time Off (PTO) and paid holidays for full-time employees. Employee Assistance Program (EAP). And much more!

Who is a League Support Technician at SMT? Are you a basketball fan? Do you have experience troubleshooting and maintaining software/hardware? Do you enjoy solving problems and working with customers to score winning solutions? If you answered yes to these questions, we've got a great opportunity for you to shoot your shot with SMT as a NBA League Support Technician! As a League Support Technician, you will provide game day support for games and events with the NBA and its affiliated leagues. During the league seasons, flexibility is key as the workday could be morning, afternoon or night shifts based on league game schedules. You will be responsible for ensuring SMT/NBA resources are functional pregame as well as monitor multiple systems and applications during live events. Additionally, you are expected to troubleshoot multiple systems and connections in the event of irregular or total loss of functionality. This role requires the ability to work nights, weekends and holidays throughout NBA season, including preseason and summer league, as well as affiliated league schedules. This position will report on-site to our Jacksonville, FL office. What is Your Daily Impact at SMT? * Systems support for all NBA league, systems and applications * Monitors multiple systems and applications * Works within a group to ensure that our services are delivered successfully * Creates and continues an open communication platform with SMT and its clients * Communicates with staff on-site for verification of SMT system deliverables * Performs system maintenance when necessary - both on and off-site * Troubleshoots system components - computers, cameras, cables, printers, networks, and SMT software * Assists in testing all related hardware and software, diagnoses problems and recommends solutions for debugging * Logs tickets for all calls, emails, or any issues communicated to the help desk What Do You Bring to This Role at SMT? Here are some of the key skills and experiences we are looking for in our next teammates: * Knowledge of computer hardware, software, and Windows OS * Excellent attention to detail * Basic Basketball Rules Knowledge * Strong verbal communication and interpersonal skills * Open availability (must be available to work daytime, night, weekend, and holiday games) * Previous technical troubleshooting skills preferred * Ability to: * Quickly process feedback from the system and adjust in real time * Work well under pressure and complete tasks on time * Follow daily checklists and other written procedures * Works independently and without direct supervision * Travel 2-3 weeks per year * Provide Events support during the off-season and when needed * Must be reliable in execution of assigned tasks and detail oriented * Must be dependable in terms of punctuality and task performance efficiency * Able to complete assigned projects and assignments in a timely manner * Can obtain a passport, or other authorization into various worldwide locations What Can SMT Offer You? * Your work will directly contribute to the success of our SMT teams, driving innovation and changing the game of basketball scoring systems and data collection technology. * Often described as feeling like a start-up with a 40-year track record of serving sports leagues and broadcast partners, this team offers the chance to collaborate with experts in their fields, grow within the company and be valued for your contributions. You will get to see your work enjoyed by millions of fans across the world! Featured benefits * Medical, dental and vision insurance * Paid time off + 10 Company paid holidays * Company Paid Life Insurance * Short-term and long-term disability * Flexible Spending and Health Savings Accounts * Access to mental health services * 401k * Commuter benefits * Pet insurance and more Who is SMT? SMT is the leader in real-time data and graphics solutions for the biggest events in sports. From the famous Yellow First Down Line to leading-edge analytics, virtual enhancements and behind-the-scenes tools like video board production and talent prompters, SMT powers the fan experience across every screen and stadium. For over 40 years, we've helped shape the broadcast and in-venue presentation of the Olympics, Super Bowls, Triple Crowns, tennis Grand Slams, golf majors, NASCAR, NHL, NBA, NCAA tournaments and more. But we're more than our tech: Our team thrives on the adrenaline of live sports. We travel together, work hard together and form lifelong bonds along the way. Whether we're launching graphics during a game or hitting the lanes for our bowling league, we've got each other's backs. Are you ready to be a game changer? Learn more at SMT.com or follow us on social. Are you ready to join the SMT Team and become a Game Changer? Apply Now! SMT provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Please let us know when you apply if you need any assistance during the recruiting process due to a disability. SMT participates in E-Verify.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Who is a League Support Technician at SMT? Are you a basketball fan? Do you have experience troubleshooting and maintaining software/hardware? Do you enjoy solving problems and working with customers to score winning solutions? If you answered yes to these questions, we've got a great opportunity for you to shoot your shot with SMT as a NBA League Support Technician! As a League Support Technician, you will provide game day support for games and events with the NBA and its affiliated leagues. During the league seasons, flexibility is key as the workday could be morning, afternoon or night shifts based on league game schedules. You will be responsible for ensuring SMT/NBA resources are functional pregame as well as monitor multiple systems and applications during live events. Additionally, you are expected to troubleshoot multiple systems and connections in the event of irregular or total loss of functionality. This role requires the ability to work nights, weekends and holidays throughout NBA season, including preseason and summer league, as well as affiliated league schedules. This position will report on-site to our Jacksonville, FL office. What is Your Daily Impact at SMT? * Systems support for all NBA league, systems and applications * Monitors multiple systems and applications * Works within a group to ensure that our services are delivered successfully * Creates and continues an open communication platform with SMT and its clients * Communicates with staff on-site for verification of SMT system deliverables * Performs system maintenance when necessary - both on and off-site * Troubleshoots system components - computers, cameras, cables, printers, networks, and SMT software * Assists in testing all related hardware and software, diagnoses problems and recommends solutions for debugging * Logs tickets for all calls, emails, or any issues communicated to the help desk What Do You Bring to This Role at SMT? Here are some of the key skills and experiences we are looking for in our next teammates: * Knowledge of computer hardware, software, and Windows OS * Excellent attention to detail * Basic Basketball Rules Knowledge * Strong verbal communication and interpersonal skills * Open availability (must be available to work daytime, night, weekend, and holiday games) * Previous technical troubleshooting skills preferred * Ability to: * Quickly process feedback from the system and adjust in real time * Work well under pressure and complete tasks on time * Follow daily checklists and other written procedures * Works independently and without direct supervision * Travel 2-3 weeks per year * Provide Events support during the off-season and when needed * Must be reliable in execution of assigned tasks and detail oriented * Must be dependable in terms of punctuality and task performance efficiency * Able to complete assigned projects and assignments in a timely manner * Can obtain a passport, or other authorization into various worldwide locations What Can SMT Offer You? * Your work will directly contribute to the success of our SMT teams, driving innovation and changing the game of basketball scoring systems and data collection technology. * Often described as feeling like a start-up with a 40-year track record of serving sports leagues and broadcast partners, this team offers the chance to collaborate with experts in their fields, grow within the company and be valued for your contributions. You will get to see your work enjoyed by millions of fans across the world! Featured benefits * Medical, dental and vision insurance * Paid time off + 10 Company paid holidays * Company Paid Life Insurance * Short-term and long-term disability * Flexible Spending and Health Savings Accounts * Access to mental health services * 401k * Commuter benefits * Pet insurance and more Who is SMT? SMT is the leader in real-time data and graphics solutions for the biggest events in sports. From the famous Yellow First Down Line to leading-edge analytics, virtual enhancements and behind-the-scenes tools like video board production and talent prompters, SMT powers the fan experience across every screen and stadium. For over 40 years, we've helped shape the broadcast and in-venue presentation of the Olympics, Super Bowls, Triple Crowns, tennis Grand Slams, golf majors, NASCAR, NHL, NBA, NCAA tournaments and more. But we're more than our tech: Our team thrives on the adrenaline of live sports. We travel together, work hard together and form lifelong bonds along the way. Whether we're launching graphics during a game or hitting the lanes for our bowling league, we've got each other's backs. Are you ready to be a game changer? Learn more at SMT.com or follow us on social. Are you ready to join the SMT Team and become a Game Changer? Apply Now! SMT provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Please let us know when you apply if you need any assistance during the recruiting process due to a disability. SMT participates in E-Verify.

Brand Overview:As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America. We inspire women of all ages to look and feel their best - just as they are. With 900+ stores, we've earned our reputation as a leader in hometown fashion. The true secret to our success is deeply rooted in our commitment to our values.Ready to apply? We currently have an opportunity for a Temporary Retail Sales Support to join our team located at our Store 1748-Oakleaf Town Center-maurices-Jacksonville, FL 32222. Ready to help bring feel good fashion for real life™ to hometowns across North America? We're looking for individuals with a passion for fashion that have what it takes to give the kind of exceptional service our customers know, love and deserve from us. Since 1931, we've helped women look and feel their best every day - making maurices not only a special place to shop, but a great place to work and connect. Apply today! Position Overview: Looking to work in a fast-paced environment? Join our team for the holiday season and earn some extra cash and a 40% discount. You'll get to help our customers find gifts for family and friends as well as dress themselves for all their holiday events! As a member of our team, you'll provide excellent service to our customers and make sure the store looks great! And we'll make sure you have fun while doing it! Apply today if you are people focused, goal oriented, have a flexible schedule. The above information has been designed to indicate the general nature and level of work performed by employees within this classification. Location: Store 1748-Oakleaf Town Center-maurices-Jacksonville, FL 32222 Position Type:Temporary (Fixed Term)/Part time Benefits Overview: ********************************* Equal Employment Opportunity The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business. The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process. Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.

SummaryThe Technical Support Engineer II (TSE II) drives customer satisfaction through Service Excellence by providing advanced technical support and counsel to remote and onsite Engineers, Clinical Applications Technicians (CATs), TSE I's, and Customers experiencing system performance issues. As the senior technical resource for service-related escalations for GEHC Software and customer hardware, this role leads incident management and customer escalations, delivers expert troubleshooting, and champions quality, productivity, and knowledge-management initiatives.Job Description Key Responsibilities Advanced Technical Support & Incident Management Provide remote advanced technical support for GEHC Software and customer hardware, including coaching customers and field teams on contributing factors (e.g., AV, network, Citrix, Microsoft). Lead customer escalation meetings; define logical engagement plans and drive timely resolution using appropriate escalation processes. Apply expert diagnostic methods and remote tools to reduce case resolution cycle time and improve remote TTR (time to repair). Escalations, Quality & Productivity Serve as the senior technical resource for service-related escalations; coordinate corrective action plans with customer and team leadership. Champion productivity programs and act as a change agent in product serviceability, reliability, quality trend analysis, and new product introduction support. Identify, lead, and implement process and troubleshooting improvements; manage/support business process enhancements that increase competitiveness and growth. Knowledge Management & Tools Develop, approve, and publish Knowledge Base (KM) content to expand the technical solutions available to Field Engineers and TSEs. Contribute ideas and participate in workouts and small projects to improve productivity tools and service readiness. Maintain up-to-date knowledge of GEHC Software products, service expertise, and diagnostic tools to sustain “expert” advisory status. Cross-Functional Collaboration & New Product Support Partner with Modality/Service Engineering, Product Engineering, and onsite engineers to drive product quality, serviceability, and formal escalation resolution. Provide valuable input to new product development and service readiness, including service diagnostic tools, feature enhancements, and product quality. Training & Mentorship Coach and train TSE I's, onsite engineers, and peers to ensure technical and customer skills meet business needs; frequently serve as SME for GEHC Software training. Lead or co-lead project teams in serviceability/reliability improvements, quality trend analysis, productivity program execution, and new product introduction support. Documentation & Workflow Provide timely, complete documentation that meets all process and quality requirements (e.g., CRM case notes, troubleshooting records). Maintain case workflow and manage backlogs to provide customer-centric support and expedited resolution times. Customer-Centric Support Provide 24x7x365 support in a fast-paced environment to ensure customer satisfaction and timely resolution of issues. Willingness to: Submit to a background investigation, including verification of past employment, criminal history, and educational background. Take a drug test. Be legally authorized to work in the United States without restriction. Work overtime, on-call, weekends, and holidays as required. Complete vendor credentialing as required. Qualifications Minimum: 5 year as TSE I or TSE I requires a minimum of 5 years engineering experience as FE II and/or FE III, or equivalent external experience. Proven expertise in repair and maintenance of GEHC Software and customer hardware. Demonstrated capability in incident management, customer escalation leadership, and logical engagement planning. Technical Skills Advanced proficiency with remote diagnostic and troubleshooting tools (e.g., Common Service Desktop, CRM, and other remote support platforms). Strong working knowledge of: Networking concepts and protocols AWS Citrix, Microsoft ecosystems Linux/OS, VM/virtualization, Kubernetes, Cloud, Alerting/Monitoring HL7 and legacy product integrations (as applicable) Core Competencies Expert troubleshooting and analytical skills; able to resolve complex, ambiguous technical issues. Strong, friendly, and competent communication and facilitation skills with customers and cross-functional teams. Leadership in change management, quality improvement, and productivity initiatives. Customer-obsessed mindset with a track record of reducing cycle times and improving TTR. Strong ability to manage both scheduled and ad-hoc competing priorities Strong ability to pivot and manage multiple concurrent situations Proven ability to self-direct and maintain high productivity while adhering to group standards Work Conditions Remote support position from employee's home office with an adequate work environment for professional customer interactions. Participation in on-call rotations to facilitate 24x7x365 customer support. Fast paced professional environment as part of customer focused critical care support center. Optional Education: Bachelor's degree in IT engineering or related field preferred. Certifications: Networking, cloud, or vendor-specific certifications. #LI-PA1 #LI-Remote We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $108,000.00-$162,000.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.Additional Information GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. Relocation Assistance Provided: No

Working Title: Internship Salary: To Be Determined by the Agency Information Technology Internship State of Florida Opportunities are located throughout Florida Internship Overview and Responsibilities: The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training. Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of Information Technology, Management Information Systems, Desktop Support, Network Engineering, and other related fields. Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment. Knowledge, Skills, and Abilities: * Ability to communicate effectively verbally and in writing. * Ability to work independently as well as with others. * Ability to prioritize tasks, meet deadlines, and manage time effectively. * Ability to test, trouble shoot and resolve errors in operating systems. * Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...) * Basic knowledge of various operating systems. * Basic knowledge of security protocols, best practices and common vulnerabilities. Minimum Qualifications: Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location:

Job DescriptionDescription Our Help Desk Technicians are the best of the best. Each day we have the privilege of putting smiles on the faces of hundreds of clients. Help Desk Technicians help iVenture clients solve problems with PCs, Macs, desktop applications, anti-virus software, Windows servers, smartphones, printers and network gear. The right candidate will join a high energy, fast paced company and team of very dedicated individuals supporting the IT environments of over 190 local small and mid-sized businesses. Please note: we are not a recruiter or placement service. Position OverviewWhat you'll be doing as an IT Help Desk Technician: Support Microsoft Windows desktop and server technologies Consult with clients and offer guidance on technology use and best-practices Responsible for providing detailed documentation regarding your tickets and providing follow-up with clients in a timely manner Communicate the need for escalation promptly if you are unable to resolve the issue Provide fast and friendly tech support to end-users, IT managers, and C-level executives Typical Week: 85% help desk, 10% server/network support, 5% training/meetings You are a great IT Help Desk Technician candidate if you have..... Bachelor's Degree, business related field preferred, or equivalent experience Minimum of 1 year experience working in a 50+ user Windows desktop/server environment Well-rounded Microsoft desktop technology experience and user support Experience supporting the following: expert with Windows, exposure to Windows server technology, active directory and common network protocols Motivation and drive to develop yourself personally and professionally Strong communication skills both verbal and written Excellent customer service skills Perks of working here as an IT Help Desk Technician: WFH Flexibility Focus on Work/Life Balance We match 4% on your 401K Paid Time Off Benefits - 3 weeks for your first year, 4 weeks on your second year Comprehensive benefits package which includes paid life insurance and paid long term disability Peerfit membership - providing free access to many local gyms and studios Paid Maternity, Paternity and foster leave Quarterly employee/family outings Career Path road mapping $200 spend in our iVenture Company Store on your anniversary year with us as well as upon joining our team Real Culture initiatives and recognition, not just pizza parties 360 degree feedback. You talk, we listen. Mileage reimbursement Super cool technology - virtual lab, paid certifications and training days iVenture is rated by its employees as a "Great Place to Work" and has a strong culture and exceptional core values Additional Information: Valid driver's license and insurance with reliable transportation. This position requires infrequent local travel. Smoking is prohibited at all client sites and iVenture offices

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military