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Best states for a technical support representative
Quoted expert
Kathleen Riley
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Are you thinking of becoming a technical support representative and really want to work at Cox Communications? Turns out, your chances to become a technical support representative are better in some states than others.Our research shows that Mississippi is the best state in the country for technical support representatives.
In order to get you the best states for technical support representatives, we looked at our data on jobs and wages -- specifically the average annual wage and the number of available jobs per capita.We found that the West is best for technical support representatives, and the South is the worst. Boston, MA is the best city in the country for technical support representative jobs, where as Mississippi is the best state in the country.
10 best states for technical support representatives in 2025
1. Mississippi
Total technical support representative jobs: 730 Average annual salary: $39,704 Lowest 10 percent earn: $30,000 Highest 10 percent earn: $52,000 Location Quotient: 1.3
2. Delaware
Total technical support representative jobs: 308 Average annual salary: $41,930 Lowest 10 percent earn: $28,000 Highest 10 percent earn: $61,000 Location Quotient: 0.92
3. Wisconsin
Total technical support representative jobs: 1,380 Average annual salary: $39,332 Lowest 10 percent earn: $32,000 Highest 10 percent earn: $48,000 Location Quotient: 0.94
4. Kansas
Total technical support representative jobs: 973 Average annual salary: $35,420 Lowest 10 percent earn: $29,000 Highest 10 percent earn: $43,000 Location Quotient: 1.21
5. Kentucky
Total technical support representative jobs: 1,236 Average annual salary: $34,796 Lowest 10 percent earn: $27,000 Highest 10 percent earn: $44,000 Location Quotient: 1.26
6. Maine
Total technical support representative jobs: 454 Average annual salary: $35,398 Lowest 10 percent earn: $28,000 Highest 10 percent earn: $43,000 Location Quotient: 1.29
7. Texas
Total technical support representative jobs: 6,277 Average annual salary: $35,803 Lowest 10 percent earn: $27,000 Highest 10 percent earn: $47,000 Location Quotient: 1.17
8. New York
Total technical support representative jobs: 3,751 Average annual salary: $39,951 Lowest 10 percent earn: $27,000 Highest 10 percent earn: $58,000 Location Quotient: 1.1
9. North Carolina
Total technical support representative jobs: 2,709 Average annual salary: $36,569 Lowest 10 percent earn: $26,000 Highest 10 percent earn: $49,000 Location Quotient: 1.06
10. Oklahoma
Total technical support representative jobs: 854 Average annual salary: $35,323 Lowest 10 percent earn: $28,000 Highest 10 percent earn: $43,000 Location Quotient: 1.04
Technical support representative jobsNear Columbus, OH
How Zippia determines the best states to be a technical support representative
You can read about how the best state rankings are calculated here.
Detailed list of the best states for a technical support representative
| Rank | State | Average salary | Lowest 10% earn | Population | Job count |
|---|---|---|---|---|---|
| 1 | Mississippi | $39,704 | $30,000 | 2,984,100 | 730 |
| 2 | Delaware | $41,930 | $28,000 | 961,939 | 308 |
| 3 | Wisconsin | $39,332 | $32,000 | 5,795,483 | 1,380 |
| 4 | Kansas | $35,420 | $29,000 | 2,913,123 | 973 |
| 5 | Kentucky | $34,796 | $27,000 | 4,454,189 | 1,236 |
| 6 | Maine | $35,398 | $28,000 | 1,335,907 | 454 |
| 7 | Texas | $35,803 | $27,000 | 28,304,596 | 6,277 |
| 8 | New York | $39,951 | $27,000 | 19,849,399 | 3,751 |
| 9 | North Carolina | $36,569 | $26,000 | 10,273,419 | 2,709 |
| 10 | Oklahoma | $35,323 | $28,000 | 3,930,864 | 854 |
| 11 | Maryland | $42,762 | $29,000 | 6,052,177 | 1,194 |
| 12 | Massachusetts | $40,551 | $29,000 | 6,859,819 | 1,703 |
| 13 | Michigan | $34,308 | $26,000 | 9,962,311 | 2,645 |
| 14 | South Dakota | $33,667 | $28,000 | 869,666 | 334 |
| 15 | Missouri | $35,347 | $28,000 | 6,113,532 | 1,771 |
| 16 | Ohio | $34,829 | $26,000 | 11,658,609 | 2,800 |
| 17 | District of Columbia | $42,006 | $29,000 | 693,972 | 414 |
| 18 | New Mexico | $33,897 | $27,000 | 2,088,070 | 707 |
| 19 | Arkansas | $33,706 | $26,000 | 3,004,279 | 847 |
| 20 | North Dakota | $33,357 | $28,000 | 755,393 | 287 |
| 21 | Arizona | $35,224 | $27,000 | 7,016,270 | 1,680 |
| 22 | Pennsylvania | $36,407 | $24,000 | 12,805,537 | 3,063 |
| 23 | Nevada | $33,550 | $27,000 | 2,998,039 | 832 |
| 24 | Georgia | $35,875 | $26,000 | 10,429,379 | 2,777 |
| 25 | South Carolina | $34,162 | $25,000 | 5,024,369 | 1,527 |
| 26 | Minnesota | $34,912 | $29,000 | 5,576,606 | 1,901 |
| 27 | Tennessee | $34,129 | $26,000 | 6,715,984 | 1,387 |
| 28 | Louisiana | $33,939 | $25,000 | 4,684,333 | 1,035 |
| 29 | California | $39,401 | $31,000 | 39,536,653 | 6,863 |
| 30 | New Hampshire | $35,598 | $26,000 | 1,342,795 | 429 |
| 31 | Alabama | $33,949 | $25,000 | 4,874,747 | 1,169 |
| 32 | West Virginia | $34,209 | $25,000 | 1,815,857 | 339 |
| 33 | Indiana | $33,834 | $26,000 | 6,666,818 | 1,674 |
| 34 | Rhode Island | $36,899 | $25,000 | 1,059,639 | 224 |
| 35 | Alaska | $33,276 | $30,000 | 739,795 | 249 |
| 36 | Florida | $34,620 | $24,000 | 20,984,400 | 4,617 |
| 37 | Illinois | $34,227 | $27,000 | 12,802,023 | 3,231 |
| 38 | New Jersey | $38,726 | $26,000 | 9,005,644 | 1,356 |
| 39 | Utah | $33,014 | $27,000 | 3,101,833 | 807 |
| 40 | Connecticut | $36,867 | $25,000 | 3,588,184 | 781 |
| 41 | Colorado | $33,188 | $27,000 | 5,607,154 | 1,622 |
| 42 | Wyoming | $32,613 | $27,000 | 579,315 | 123 |
| 43 | Nebraska | $32,300 | $26,000 | 1,920,076 | 572 |
| 44 | Virginia | $36,191 | $25,000 | 8,470,020 | 1,995 |
| 45 | Iowa | $32,378 | $26,000 | 3,145,711 | 871 |
| 46 | Montana | $32,749 | $28,000 | 1,050,493 | 273 |
| 47 | Washington | $33,162 | $28,000 | 7,405,743 | 1,650 |
| 48 | Idaho | $32,583 | $28,000 | 1,716,943 | 357 |
| 49 | Oregon | $33,066 | $28,000 | 4,142,776 | 775 |
| 50 | Vermont | $33,219 | $26,000 | 623,657 | 159 |
| 51 | Hawaii | $31,151 | $25,000 | 1,427,538 | 211 |
Highest paying states for technical support representatives
| Rank | State | Avg. Technical Support Representative Salary |
|---|---|---|
| 1 | Mississippi | $39,704 |
| 2 | Delaware | $41,930 |
| 3 | Wisconsin | $39,332 |
| 4 | Kansas | $35,420 |
| 5 | Kentucky | $34,796 |
| 6 | Maine | $35,398 |
| 7 | Texas | $35,803 |
| 8 | New York | $39,951 |
| 9 | North Carolina | $36,569 |
| 10 | Oklahoma | $35,323 |
| 11 | Maryland | $42,762 |
| 12 | Massachusetts | $40,551 |
| 13 | Michigan | $34,308 |
| 14 | South Dakota | $33,667 |
| 15 | Missouri | $35,347 |
| 16 | Ohio | $34,829 |
| 17 | District of Columbia | $42,006 |
| 18 | New Mexico | $33,897 |
| 19 | Arkansas | $33,706 |
| 20 | North Dakota | $33,357 |
| 21 | Arizona | $35,224 |
| 22 | Pennsylvania | $36,407 |
| 23 | Nevada | $33,550 |
| 24 | Georgia | $35,875 |
| 25 | South Carolina | $34,162 |
| 26 | Minnesota | $34,912 |
| 27 | Tennessee | $34,129 |
| 28 | Louisiana | $33,939 |
| 29 | California | $39,401 |
| 30 | New Hampshire | $35,598 |
| 31 | Alabama | $33,949 |
| 32 | West Virginia | $34,209 |
| 33 | Indiana | $33,834 |
| 34 | Rhode Island | $36,899 |
| 35 | Alaska | $33,276 |
| 36 | Florida | $34,620 |
| 37 | Illinois | $34,227 |
| 38 | New Jersey | $38,726 |
| 39 | Utah | $33,014 |
| 40 | Connecticut | $36,867 |
| 41 | Colorado | $33,188 |
| 42 | Wyoming | $32,613 |
| 43 | Nebraska | $32,300 |
| 44 | Virginia | $36,191 |
| 45 | Iowa | $32,378 |
| 46 | Montana | $32,749 |
| 47 | Washington | $33,162 |
| 48 | Idaho | $32,583 |
| 49 | Oregon | $33,066 |
| 50 | Vermont | $33,219 |
| 51 | Hawaii | $31,151 |
Expert opinions on the best states for technical support representatives
Are there any particularly good places in the United States for technical support representatives to find work opportunities?
Kathleen Riley
Professor, American University
My computer science students from the class of 2020 had a variety of experiences when they entered the job market after graduation. Those who had already signed on at companies like Amazon or Google, whose business stayed strong during the pandemic and whose workplace models adjusted easily to remote work, had a relatively easy time starting their industry jobs. Others, especially those who had planned to work for companies whose business depended on clients or industries which suffered under the pandemic, saw delays, changes in their work plans, and even cancellations of contracts; several found themselves job hunting again over the summer, interviewing remotely and having to assess companies without setting foot outside their own home. Fortunately, there are still a lot of jobs out there for Computer Science graduates, and most of the students I know have found other placements or are well into that process.
We all know about the abundance of computer science opportunities in the Silicon Valley, the Dulles Technology corridor, and other tech hubs, but there is also an abundance of computer science opportunities in large and small cities throughout the country. In addition to businesses whose focus or products are technology-related, many other businesses have significant technology and computer science needs that are provided in-house, and those who thrive and survive will continue to hire.
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Updated January 8, 2025