Q: What do tech support jobs pay?

Tech support jobs pay around $15 an hour on average. This means the salary range for someone working a tech support job will make around $35,000 to $45,000 in a year. This, however, can vary significantly depending on education level, experience, and industry. For example, the tech support jobs in certain industries will pay a technical support representative significantly more. The top-paying jobs in tech support are usually within the finance, technology, and manufacturing industries.

Question 1

How long does it take to become a Technical Support Representative?

Accepted Answer

It takes 4 years of professional experience to become a technical support representative. That is the time it takes to learn specific technical support representative skills, but does not account for time spent in formal education. If you include the normal education requirements to complete a college degree, then it takes 7 to 9 years years to become a technical support representative.

Question 2

How much does a technical support representative make?

Accepted Answer

A technical support representative makes between $35,000 and $45,000 a year. Typically this means a person is making around $15 to $20 an hour.

This, however, can vary significantly depending on education level, experience, and industry. For example, an entry-level technical support representative is likely to make around $30,000, while a technical support representative with five to ten years of experience might make closer to $50,000 in a year.

Question 3

Is technical support a good career?

Accepted Answer

Yes, technical support is a good career option for many people. This job is an ideal position for entry-level people who want to get into big tech. While this position does not pay as well as other tech positions, it is an important stepping stone to promotion within the field.

Question 4

What skills are required for technical support?

Accepted Answer

The skills required to work for technical support are a combination of technical and soft skills. These skills allow them to properly diagnose a technical problem and communicate that to the end-user.

Question 5

What is a good starting salary for a Technical Support Representative?

Accepted Answer

A good starting salary for a technical support representative is $26,000 in the United States. That puts you in the 10th percentile of annual income for a technical support representative in the U.S., which is about what you would expect if you were new to the field. The average salary for technical support representatives is $34,619, but that normally requires some level of experience to achieve. Furthermore, a good starting salary for a technical support representative can vary by state.

Question 6

What do tech support jobs pay?

Accepted Answer

Tech support jobs pay around $15 an hour on average. This means the salary range for someone working a tech support job will make around $35,000 to $45,000 in a year.

This, however, can vary significantly depending on education level, experience, and industry. For example, the tech support jobs in certain industries will pay a technical support representative significantly more. The top-paying jobs in tech support are usually within the finance, technology, and manufacturing industries.

Question 7

Can a technical support representative make 100k?

Accepted Answer

No, you cannot make $100,000 per year as a technical support representative. It is highly unlikely to earn over $100k because the average annual salary for a technical support representative is $34,619. Even technical support representatives in higher-paid positions do not typically earn more than $45,000 per year.

Question 8

What qualifications do I need to work in technical support?

Accepted Answer

The qualifications you need to work technical support are at least an associate's degree in computer science and some work experience. Typically companies prefer to hire people with a bachelor's degree and deep knowledge of various computer programs.

Question 9

What percentage of Technical Support Representatives are female?

Accepted Answer

42.4% of technical support representatives are female in the United States. This is 1.7 percentage points higher than last year. Additionally, the percentage of female technical support representatives has decreased by -5.7 percentage points since 2010. That means there are a total of 104,022 female technical support representatives in the U.S. and 141,313 male technical support representatives in the United States. Note that Zippia's estimate accounts only for the 245,335 people with the specific job title of technical support representative and doesn't include grouping similar job titles, or people with potentially similar credentialing.

Question 10

What does a technical support representative do?

Accepted Answer

A technical support representative does work to provide technical assistance and answers to users' questions by assisting users with troubleshooting problems related to computer hardware or software. Technical support representatives work in a call center or in the information technology department of an organization.

Frequently asked questions about technical support representatives

Questions about becoming a technical support representative